What do I need? What will I be looking for?

To connect your VT2442, you need a broadband connection and an active Here’s what you’ll find on the rear of the VT2442 Voice Gateway: Installation with an Existing Router or Modem/Router Installation with an Existing Router or Modem/Router account. If you purchased your VT2442 Voice Gateway from a retail location, A A (continued) you must first activate your Vonage phone service. (You will need to provide the WAN MAC ID on the bottom of the VT2442.) Internet In the US, visit www.vonage.com/activate. In the UK, visit www.vonage.co.uk/activate. In Canada, visit www.vonage.ca/activate. Plug your router power cord into an unswitched AC power outlet. Phone ports (to phone lines 1 and 2) Cable or DSL modem IMPORTANT: Before you continue, be sure to allow enough time for your router to complete its What is included? 5 start-up process. Refer to the instructions provided with the router.

Motorola VT2442 Voice Gateway The device that will connect your phone to your broadband Internet connection. Existing router Connect the adapter supplied with your VT2442 to the Power port on the rear panel of QUICK INSTALLATION GUIDE Internet port the VT2442. Plug the other end into an unswitched AC power outlet. For information about the front panel lights, refer to the VT2442 User Guide on (to your cable or DSL the CD-ROM. modem) 6 This Quick Installation Guide has everything you Turn on the computer connected to the VT2442. The 1 light on the VT2442 ® need to get your Vonage Internet Phone Service VT2442 front panel should light. Open your Web browser and check your Internet connection by visiting any website. working with the Motorola VT2442 voice gateway. Ethernet connectors 7 (to your computers) Take a look at the equipment, follow the simple CD-ROM IMPORTANT: Before you continue, be sure the VT2442 Power, Ethernet 1, and Internet lights are instructions provided here, and in no time at all you’ll all on. be part of the telephone revolution. To AC power If your Internet connection works, skip to C “Connecting Your Telephone” on page 7. Reset button Optional phone or machine Computer for for a second Vonage line Power connection configuring the VT2442 If your Internet connection does not work, see D “Troubleshooting” on page 8. Power adapter Ethernet cables Telephone jack adapter (UK You must connect a phone to (1 blue and 1 yellow) only) the Phone 1 port

Welcome to Shut down your computer. Unplug your modem power cord. Unplug your router power cord. Disconnect the cable connecting one computer to the router. Leave your modem 1 connected to the cable or phone line that supplies your Internet connection. (Yours may look different.) (The yellow cable is not always needed.) Connect one end of the blue Ethernet cable to the Ethernet port on your router. Connect 2 the other end to the blue Internet port on the rear panel of the VT2442. Which set of instructions should I follow? Connect one end of the yellow Ethernet cable to the yellow Ethernet 1 port on the rear panel of the VT2442. Connect the other end to the Ethernet port on the computer you Do you already have a router, or does your DSL or have a built-in router? 3 disconnected in Step 1. HINT: If you have more than one computer connected to a single Internet connection, you have a router. Some Internet service providers supply combination modem/routers. Look on the back of your modem. If it has multiple Ethernet ports, it is a modem Plug your modem power cord into an unswitched AC power outlet. with a built-in router. If you are not sure, call your cable or DSL provider. This guide contains enough information for most customers to begin using their Internet phone service. IMPORTANT: Before you continue, be sure to allow enough time for your modem to complete its The VT2442 User Guide on the accompanying CD-ROM contains more detailed instructions and If you answered yes to either question, follow instruction set A on the next page. 4 troubleshooting information, as well as a glossary of relevant networking terms. start-up process. Refer to the information provided by the modem manufacturer. Do you have a standard DSL or cable modem? Follow instruction set B on page 5. 2 3 4 B Installation with a Standard DSL or Cable Modem B Installation with a Standard DSL or Cable Modem (continued) C Connecting Your Telephone D Troubleshooting

Internet Connect the adapter supplied with your VT2442 to the Power port on the rear panel of the In the UK, connect your BT telephone cord to the telephone jack adapter. Connect the If you do not hear a dial tone and the Phone 1 LED is not on, go through this list before VT2442. Plug the other end into an unswitched AC power outlet connected to the VT2442. adapter to the green Phone 1 port on the rear panel of the VT2442. calling Customer Service: 5 The Ethernet 1 light on the VT2442 front panel should light. 1 In the US or Canada, connect a telephone cord to the green Phone 1 port on the VT2442. 9 Be sure your phone is plugged into the green Phone 1 port on the rear panel of the VT2442, Turn on the computer. Open your Web browser and check your Internet connection by and that it is disconnected from the wall jacks that traditional phones use. visiting any website. TIP: If you subscribed to a second phone or fax line from Vonage, connect it to the Phone 2 port. Cable or DSL modem 6 9 Can you view Web pages? If not, check to see whether your cable or DSL provider is IMPORTANT: Before you continue, be sure the VT2442 Power, Ethernet 1, and Internet lights are all on. Listen for a dial tone. If you hear a recording instructing you to connect your phone to the having connection problems in your area. Phone 1 port, please do so now. If you hear neither this message nor a dial tone, skip to If your Internet connection works, skip to C “Connecting Your Telephone” on page 7. 2 D “Troubleshooting.” Otherwise, complete your installation: VT2442 9 Double-check your connections against the installation instructions. • In Canada, you are ready to send and receive calls. If your Internet connection doesn’t work and you have a cable modem: You can resolve many installation issues by resetting all of your equipment:

Leave the modem unplugged for at least 10 minutes. If left off for less than 10 minutes, it • In the UK, call 0207 993 8973 to complete your installation. 1 Turn off your computer, voice gateway, router (if you have one), and DSL or cable modem. To AC power might still “remember” old information that could prevent it from working properly. • In the US, call 1-800-342-1791 to complete your installation. 2 Turn the devices back on, one at a time, in this order: Optional phone or fax machine If your Internet connection still does not work, you may need to register your VT2442 with You must connect a phone to for a second Vonage line • modem the Phone 1 port your cable provider. You will need the WAN MAC ID on the bottom of the voice gateway. • router (if present) • VT2442 If your Internet connection doesn’t work and you have a DSL modem: • computer Shut down your computer. Unplug your modem power cord. 1 On your computer, open a Web browser. In the Address field, type http://192.168.15.1 (the 1 IMPORTANT: Leave your modem off for about 10 minutes to clear its memory, so that it can recognize voice gateway’s default IP address) and press Enter. A login window appears. the VT2442 when you turn it back on.

Disconnect the cable connecting your computer to the modem. Leave your modem 2 In both the Username and Password fields, type router and click Log In. The HOME page is 2 connected to the cable or phone line that supplies your Internet connection. displayed. Connect one end of the blue Ethernet cable to the Ethernet port on your modem. Connect 3 Click the SETUP tab, then WAN Configuration. From the Type drop-down list, choose PPPoE. the other end to the blue Internet port on the rear panel of the VT2442. 3 4 In the Username and Password fields, type the username and password you normally use to Connect one end of the yellow Ethernet cable to the yellow Ethernet 1 port on the rear log in to your DSL service. panel of the VT2442. Connect the other end to the Ethernet port on your computer. 5 In the Keep Alive field, type 0 to ensure that your DSL link is always active. TIP: You can connect up to three more computers directly to the other Ethernet ports (2, 3,or 4) on the VT2442 using additional Ethernet cables available at any consumer electronics store. 6 Click Connect to start your Internet connection. Click Save, and then click Restart. Motorola, Inc. 101 Tournament Drive, Horsham, Pennsylvania 19044 U.S.A. www.motorola.com Plug your modem power cord into an unswitched AC power outlet. 7 Go back to step 6 in instruction set B to test your Internet connection. MOTOROLA and the stylized M logo are registered in the U.S. Patent and Trademark Office. Vonage, The Broadband Phone Company, and Vonage Digital Voice are registered service marks owned and used under license from Vonage Marketing, Inc., a 4 IMPORTANT: Before you continue, be sure to allow enough time for your modem to complete its wholly owned subsidiary of Vonage Holdings Corp. All other product or service names are the property of their respective start-up process. Refer to the information provided by the modem manufacturer. owners. © Motorola, Inc. 2006. All rights reserved. 530617-001 5/06 5 6 7