Cyient Insights leverages analytics to automate validation of aircraft maintenance for a leading aircraft OEM How we work with our clients to help overcome challenges for a better tomorrow Overview About the Client

A leading aircraft A leading aircraft manufacturer collects Our client is a global corporation that designs, manufacturer needed help to maintenance operations and Schedule manufactures and sells fixed-wing aircraft, automate the Interruption (SI) data from customers (aircraft rotorcraft, rockets, and satellites. The com- validation process operators) in order to provide aftermarket pany provides leasing and product support for their aircraft maintenance data services, process warranty claims and develop services. Our client is among the largest deeper insights into the performance of global aircraft manufacturers and is one of the aircraft systems. largest aerospace and defense contractors in the world. However, given the diverse sources, formats and local variations from operators across the globe, the OEM found the task of collecting, categorizing, enriching and validating data Business Challenge to be cumbersome. We employed advanced algorithms and big data programming Our client collected maintenance and SI data techniques on historical data to build a from more than 170 operators across the data validation system that automates globe in various formats and local flavors. the validation process, saving over 80% of the effort and close to half a million dollars Understanding this data, extracting the right annually. information and enriching it with missing information were domain-intensive tasks. Client’s process We combined our extensive experience Moreover, it took equal time per record to of data validation validate and ensure that the data was in the was time in operations and advanced consuming and analytics and applied it to the non-traditional format accepted by the client. domain intensive purpose of building a validation system with the potential to save over 15,000 hours of Validation of SI records involved preparing engineering effort annually. an SI casebook with about 50 different parameters. The values for some of the parameters were not readily available from the source and had to be derived from the collected information. It thereby required Client subjective assessment of the case in order to A leading aircraft OEM prepare a meaningful, complete casebook. Industry Often validation of such records had to be done by senior engineers with thorough Aircraft domain understanding and whose time is highly valued. Automating this task would Offering result in direct cost and effort savings. Innovation through advanced analytics Our Solution Results Our solution We identified an opportunity to automate the Using the power of advanced leveraged advanced validation process using the historical data analytics, our validation system analytics to accumulated over five years on this exercise. not only eliminated most of the automate the validation human effort in testing the process, resulting The team built a comprehensive profile of all in a saving of scheduled interruption cases for those with processed maintenance close to 0.5 million sufficient historical data. We then designed records, but also demonstrated dollars a year while significantly an algorithm to validate any given record by significant improvements in improving speed, matching possible values with each parameter speed, volume and quality volume and quality from the pre-built profile book and specific SI event. compared to earlier manual processes. This allowed the Furthermore, we built a web based application client to make quicker and more on .NET and SQL server platforms that informed business decisions communicated with the algorithm in the backend. It also provided an intuitive user and serve their customers interface that enabled the simultaneous better. upload of hundreds of records that could be automatically validated. Our engineers Speed manually validated the 5-10% of those records Overall validation time was that failed the automated validation process. reduced by 80% including the manual effort for invalidated Our solution leveraged advanced analytical methods like classification techniques, market records. basket analysis and text analytics. Volume Number of records validated per hour increased by 300 times. About Cyient Insights Quality Cyient Insights is a subsidiary of Cyient With over 12000 records Limited, a leader in Engineering, Network and Operations services and solutions. processed per month, our Combining domain expertise and data analytics powered validation sciences core competence, Cyient Insights system eliminated sampling and helps clients across several industries ensured quality. leverage business and operational insights through advanced analytics solutions. About Cyient Contact Us

Cyient (Estd: 1991, NSE: CYIENT) provides Headquarters engineering, manufacturing, geospatial, Cyient, Inc. networks, and operations management 99 East River Drive services to global industry leaders. We 5th Floor leverage the power of digital and East Hartford, CT 06108 advanced analytics capabilities, along with USA domain knowledge and technical expertise, T: +1 860 528 5430 to solve complex business problems. As a F: +1 860 528 5873 Design, Build, and Maintain partner, we take solution ownership across the value chain to , Middle East, and Africa Headquarters help our clients focus on their core, innovate, Cyient Europe Ltd. and stay ahead of the curve. The Space Holborn 235 High Holborn Relationships lie at the heart of how we London WC1V 7LE work. With more than 15,000 employees UK in 22 countries, we partner with clients to T: +44 20 7404 0640 operate as part of their extended team, F: +44 20 7404 0664 in ways that best suit their organization’s culture and requirements. Our industry Pacific Headquarters focus spans aerospace and defense, medical, Cyient Limited telecommunications, rail transportation, Level 1, 350 Collins Street semiconductor, utilities, industrial, energy and Melbourne, Victoria, 3000 natural resources. T: +61 3 8605 4815 For more information, please visit F: +61 3 8601 1180 www.cyient.com Global Headquarters Cyient Limited Plot No. 11 Software Units Layout Infocity, Madhapur - 500081 T: +91 40 6764 1000 F: +91 40 2311 0352

© 2019 Cyient. Cyient believes the information in this publication is accurate as of its publication date; such information is subject to change without notice. Cyient acknowledges the proprietary rights of the trademarks and product names of other companies mentioned in this document.

AND_CS_AVM_OM_0219