Hi There! Aberdeen City Council Is Looking at the Way We Deliver

From: To: - George Street; - Culter; - Bucksburn and Newhills CC ; Ashley and Broomhill - General; - Mastrick; - Dyce and Stoneywood; Braeside and Mannofield CC; - Kincorth; - CB&M ; - Torry Sec ; - Woodside; - City Centre; Froghall Secretary; George Street CC - General ; - Kingswells; - Garthdee; - BOD; - Nigg ; - QX Sec; - City Centre ; -Mastrick Mins; - Tillydrone ; - Northfield; - Cove; - Braeside and Mannofield; Secretary Castlehill & Pittodrie ; Secretary R&ME CC; - Cove & Altens; - Dyce and Stoneywood; - Craigiebuckler and Seafield; - Nigg ; - Froghall ; - Froghall; ; - Woodside; - Rosemount Mins; ; ; - Culter; - Woodside; - Woodside ; - Rosemount; - CBM; - Torry ; - Old Aberdeen ; - Forum; - Kingswells; - Rosemount; - Castlehill & Pittodrie; - Castlehill & Pittodrie ; - Queen"s Cross; - BOD ; - Woodside; - Culter; - Bucksburn; - Froghall; @hotmail.co.uk); (Ashley); - Mastrick; ; - Craigiebuckler ; ; - Bucksburn; - Cove; Webadmin - Old Aberdeen; - Castlehill Subject: Customer Contact Centre - Consultation Date: 17 August 2017 14:35:43 Attachments: image001.jpg

Hi there!

Aberdeen City Council is looking at the way we deliver services through our Customer Contact Centre. Currently you can contact us by telephone, in person or by using some online services. We want to know how you get in touch with other organisations, which ways of receiving services you prefer, and what your experiences have been. This will help us to shape our strategy for customer contact in future and make sure that our services are accessible, simple and delivered in a way that’s right for you.

This consultation should only take five minutes to complete. We really value your views, so please take the time to let us know what you think! Remember to pass this on to friends, family, mailing lists and others who live or work in Aberdeen City and access our services.

Click here to access the consultation: https://consultation.aberdeencity.gov.uk/customer- services/transforming-our-contact-centre/

Kind regards

IT & Transformation | Corporate Governance Aberdeen City Council, Business Hub 17, 3rd Floor North, Marischal College, Broad Street, Aberdeen, AB10 1AB Switchboard 03000 200 291 | @aberdeencity.gov.uk | www.aberdeencity.gov.uk

Legal and Democratic Services Corporate Governance Aberdeen City Council Town House Broad Street Aberdeen AB10 1AQ

Direct Dial Tel: 01224 52 Email: @aberdeencity.gov.uk www.aberdeencity.gov.uk

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