R u c h a z i e H o u s i n g A s s o c i a t i o n newsSPRING 2019 Spring Rent Holidays

The office will closed on the following days Increase Friday 19th April – Good Friday Monday 22nd April – Easter Monday In our recent consultation about our rent increase proposals the majority of our Monday May 6th – tenants voted for an increase of 2.9%. The May Day Holiday Management Committee approved this Friday 24th May and Monday on the 25th January and all tenants have 27th May – Spring Bank Holiday been notified of their rent for 2019/2020. If you require an urgent repair The winner of our survey prize was whilst the office is closed phone Margaret O’Connor. our Contractor City Building on If you need any help or assistance with 0800 595 595 rent payments or any benefits please get in touch with Fiona at our office. Closing date for all Easter Competitions Wednesday 17th Croftcoign Park of April!

We recently met with the contractor RJ Mcleod who is carrying out the drainage improvement works at Croftcoighn Park. We appreciate there has been increase in works traffic and disturbance whilst works are ongoing. We have been advised that works will continue • Caprington Street – due to finish at the end of March. • Drumlochy Road – due to finish at the end of April. • Craighouse Street – Works are due to start in May and finish at the end of June. The park works are due to be complete by November. There will be minor remobilisation to all streets to fix If you experience any problems during this time please get existing gullies, etc. and these should only be for a couple in touch or you can contact Laura Gilbert at RJ Mcleod on of days at a time. 0141 764 2411. R u c h a z i e H o u s i n g A s s o c i a t i o n news SHR engagement plan 2019

We told you last year that the Scottish Housing Regulator used its statutory powers to appoint a manager and four appointees to our Management Committee to address the risks to Ruchazie’s governance and financial management. the outcomes of these reviews serving our tenants and the wider The Scottish Housing Regulator which will be monitored by the community. Regulator. has extended the appointment of We will keep our tenants and all the manager and three appointees The Committee is determined to key stakeholders fully updated on to December 2019, and issued confront the issues that caused our progress. an engagement plan outlining the intervention head on, and the steps we must take to meet restore the Association to sound Please do not hesitate to get in the Standards of Governance and governance. We will be working touch if you have any questions Financial Management and other positively with the Regulator and about the engagement plan. regulatory requirements. the appointed committee members A copy of the Engagement We are currently completing a so that we can continue to protect Plan can be obtained from the review of our governance and the best interests of our tenants financial management against and the long term interests of the Association’s office or from the the Regulatory Standards, this Association, and make ourselves Regulators website at www. will include an assessment of our fitter and stronger for the future. scottishhousingregulator.gov.uk capacity to meet these standards The day-to-day provision Interim Director and our commitment to achieve of housing services by the this. Janice Shields experienced staff team at Ruchazie We must develop and implement HA will continue as normal and Appointed Manager an action plan which addresses our focus will continue to be Paul Rydquist Fly Tipping

Glasgow City Council can impose items, using the City fines if you are caught illegally Council app – my Glasgow, which dumping rubbish. Fines can range can be used on your phone, tablet from £80 to £2500. or PC. Other ways to contact the Dumped rubbish is unsightly and Environmental Task Force are can lead to other environmental issues. Please help keep Ruchazie • Telephone 0300 343 7027 clean and report any fly-tipping. • Follow on Twitter@ You can also take steps to get rid theenvtaskforce of any rubbish, bulk or household • Facebook ENVtaskforce

2 R u c h a z i e H o u s i n g A s s o c i a t i o n news Community news The Pantry Work is underway to open a community led shop in Road that will operate a membership model where residents Youth Club will be able to purchase fresh food at affordable prices. Led by Every Wednesday 6.30-8pm Ruchazie parish Church with support from Ruchazie Housing Hang out & Co Association, Fare Share, Ruchazie poverty Action Group, orts oki Sp ts & meet new ng and GHA. We will keep you updated on Ar Outings s friends progress. Craft

Ruchazie Church, 4 Elibank Street, Glasgow G333 3QN Telephone: 0141 774 2759 Community Council Email: [email protected] or [email protected] Do you want to make your community the best it can be? Can you lend a hand or give up some time? Pop into Ruchazie parish Church and find out more. Youth Club History of Ruchazie Every Wednesday 6.30-8pm Hang out & Co Local school children and residents are participating in a project orts oki Sp ts & meet new ng looking at the history of Ruchazie, the Gartcraig brickyard and Ar Outings s friends Craft the far reaching influence that the area has had. An application for funding is being made to create a civic space and heritage Ruchazie Church, 4 Elibank Street, Glasgow G333 3QN Telephone: 0141 774 2759 site in the vacant school sites. If you want to find out more Email: [email protected] or [email protected] contact Ruchazie Parish Church or pop in for chat.

RUCHAZIE CHURCH RUCHAZIE CHURCH 4 Elibank Street, Glasgow G33 3QN 4 Elibank Street, Glasgow G33 3QN Tel: (0141) 774 2759 Tel: (0141) 774 2759 Email: [email protected] Email: [email protected]

Chancers Lunch Club (Tuesday 12-2) Chancers Lunch Club (Tuesday 12-2) Are you eligible for a free bus pass? Then join us for lunch at Are you eligible for a free bus pass? Then join us for lunch at Ruchazie Parish Church on Tuesdays. Enjoy a 2 course lunch, tea/coffee & home baking Ruchazie Parish Church on Tuesdays. Enjoy a 2 course lunch, tea/coffee & home baking for £3 After lunch (1pm), a small group of folk, for £3 After lunch (1pm), a small group of folk, who call themselves the ‘Chancers’, gather together in different activities who call themselves the ‘Chancers’, gather together in different activities which you would be most welcome to join us. which you would be most welcome to join us.

Job Club (Thursday 10am – 4pm) Job Club (Thursday 10am – 4pm) Employability support provided by Development Trust. Employability support provided by Cranhill Development Trust. Drop in for support with looking for work, CV’s, interview skills etc. Drop in for support with looking for work, CV’s, interview skills etc.

Community meal, Tiddlers Toddler Group (Friday 12.30 – 2pm) Tiddlers Toddler Group (Friday 12.30 – 2pm) A group for wee ones and their parents/carers to come n have fun! A group for wee ones and their parents/carers to come n have fun! Communitylife changing meal, life changingstories, stories, We meet every Friday @ Ruchazie Parish Church! The cost of £1.50 includes We meet every Friday @ Ruchazie Parish Church! The cost of £1.50 includes tea/coffee, juice & snack for the tots. Once the group becomes established we tea/coffee, juice & snack for the tots. Once the group becomes established we live music and hope to secure some classes & adult education for parents/carers! hope to secure some classes & adult education for parents/carers! live music and healing prayer healing prayer Click & Connect Click & Connect Open Space Café Open Space Café Everyone welcome Learning Centre Learning Centre Everyone welcome (Tues-Fri 9.30am-2pm) (Tues-Fri 9.30am-2pm) (Mon-Fri 9.30am-3.30pm) (Mon-Fri 9.30am-3.30pm) A welcoming and friendly space to A welcoming and friendly space to Our small learning centre has 5 computers Our small learning centre has 5 computers SundaysSundays @@ 5.30pm eat drink and chat, serving a range of with internet access. You can also use your eat drink and chat, serving a range of with internet access. You can also use your rolls, paninis, cakes and drinks own device and access Click & Connect rolls, paninis, cakes and drinks own device and access Click & Connect Ruchazie Church, 4 Elibank Street, G33 3QN at affordable prices. free WiFi. Open to all. at affordable prices. free WiFi. Open to all. Ruchazie Church, If you would like to know any more about us, please pop in and say hello! If you would like to know any more about us, please pop in and say hello!

4 Elibank Street, G33 3QN Celebrating Faith, Hope and Love in Ruchazie since 1954 Celebrating Faith, Hope and Love in Ruchazie since 1954 Registered as a Charity in No. SC003149 Registered as a Charity in Scotland No. SC003149

3 R u c h a z i e H o u s i n g A s s o c i a t i o n news Playpark Thanks to all those who supported the drive to update the playpark. Your tenancy At time of going to press the work was just about complete, waiting on a path, bench and tyre monster to be installed! We have been awarded £1000 matters! from Tesco ‘The Helping Hands’ As a tenant you have the legal right the time to read these documents fund which to be consulted on issues that affect and complete the questionnaire as we will use to you. We are currently reviewing we would welcome your feedback. improve the our Allocation Policy and Tenancy playpark! You can also call into our office Management Policy. The Allocation on Wednesday 17th April from Policy outlines how we will allocate 2pm-4pm where we will hold our homes and the Tenancy an informal information session Management Policy outlines how and Janice and Fiona will be we manage your tenancy in regard available to answer any questions USEFUL CONTACTS to things like exchanges and you may have. We will also take succession of tenancy. Emergency Repairs any completed survey forms. (Including gas With this newsletter you will receive Refreshments will be provided. central heating) 0800 595 595 a summary of our proposed The survey can also be handed into Allocation Policy and Tenancy Police (Emergency) 999 our office. Management Policy. Please take 101 Noise Team 0141 287 1060 The survey can also be found on our website at www.ruchazieha.co.uk Dog Fouling 0300 343 7027 or on survey monkey at https://www.surveymonkey.co.uk/r/TVV7ZCT the survey will close on Sunday 21st April. Graffiti Removal 0300 343 7027 Glasgow City Council Community Safety Universal Credit Department 0141 276 7400 Abandoned cars 0141 276 0859 If you are in receipt of Universal You can get help with this; Credit and your housing costs are Bulk uplift 0141 287 9700 • From your job coach at the Job included in this claim you will need Centre you attend Water Mains to advise them that your monthly rent leaks or bursts 0845 600 8855 has increased. • Here at our office (ask for Fiona) Roads and As you are the claimant, it is YOUR • GEMAP – at our office on a Lighting faults 0845 37 36 35 responsibility to inform DWP of any Wednesday morning changes to your Housing Costs. • At Ruchazie Parish Church drop- Pest Control 0800 595 595 You will receive a notification at the in service on a Thursday beginning of April, via your to-do Housing Benefit 0141 287 5050 • At Cranhill Development Trust list, reminding you to report your CCTV operators 0141 287 9999 change in rent. You must log on and every day complete this task.

This document, and any others produced by Ruchazie Housing Association are available in a variety of alternative formats. We can provide documents in a larger print, on audio tape or in a variety of community languages. If you require this or any other documents in another format, please contact us on 0141 774 4433 or pop in to our office.

Ruchazie Housing Association, 24 Avondale Street, Ruchazie, Glasgow, G33 3QS Ruchazie Housing Association Ltd is registered in Scotland with the Scottish Housing Regulator: Reg No: HCB 277 T: 01414 774 4433 | W: www.ruchazieha.co.uk | E: [email protected] Financial Services Authority: Reg. No: 2420, Scottish Charity No. SC041911