Inside... Executive Director’s Report ...... 2 Member Notes...... 5 PURMA Report...... 6 Vol. 44, No. 2 FEBRUARY 2008 Employment...... 9 Newsletter of the Northeast Public Power Association Meetings...... 12

Groton Electric says good-bye to Doris Chojnowski

Groton Electric Department General of investments in the Seabrook Nuclear Manager Doris Chojnowski is retiring after Plant and deregulation was looming on 21 years of service to the utility. the horizon. Chojnowski, a native of Arlington, has "We all thought it was a bad idea then lived in Groton since 1978, and was serv- and we still think it's a bad idea." ing on the town’s Chojnowski has faced numerous chang- planning board es over the last two decades but found in 1986 when she the last five years particularly rewarding. met the utility's "There have been no shortage of former General challenging issues," she said. "We have Manager Roger resolved many, but there are a couple of Beeltje. He hired important issues that I am disappointed her to handle a that I won't be able to see through to variety of duties completion." including book- One of the challenges is the expansion keeping, insurance of the utility's facilities which she expects and customer will begin in 2008 under the direction of service. Her back- her successor, Kevin Kelly. ground with New Electric Kelly, a former business owner, came to Services (now the utility five years ago and has handled National Grid) a variety of tasks while learning from as a secretary in Chojnowski. both Malden and "Groton is a small utility with only 11 Westborough employees, so I got to do a little bit of provided a solid everything," he said. "It is an honor to be background for appointed as the sixth manager of such a Kevin K elly and the position. When well-run electric department." Doris Chojnowski Beeltje retired in 2002 he handed the Chojnowski feels good about Kelly's reins over to Chojnowski. She now has a appointment and feels that it will be a Bachelor of Science in business adminis- very smooth transition. Meanwhile, she tration from Northeastern University. and her husband Peter will be traveling When she began her career at the util- the country in their large travel trailer with ity, tensions were running high because Florida and Alaska as future destinations. Executive Director’s Report

Achieving the highest standards for lineworker training

The NEPPA strategic plan, which was coordinating work of the American Public approved by the Board of Directors in the Power Association, we are on the threshold fall of 2007, contains many goals for cur- of some important accomplishments. The rent and future training programs of the most important of these are a draft four- association. One of these goals is a long- year curriculum for apprentice lineworkers, standing one for NEPPA and other public including detailed topics for classroom power associations around the country. training, as well as specific standards for That is, to develop objective standards on-the-job training, including the minimum and uniform criteria for the training of hours required before advancing to the apprentice lineworkers, so that students next step. The goal of these standards is who graduate from one program will be for the apprentice to gain experience and by Patrick Hyland qualified to perform their duties elsewhere. knowledge in a pre-determined, sequential This is a goal which many electric utili- manner, and to be able to demonstrate ties around the country have long sought competency in performing required tasks to achieve, but which has met with many at each step of the training ladder. obstacles in the form of different local and Our next challenge in developing these regional practices, diverse training meth- standards will be to define the formal ele- ods, and proprietary training programs. ments of a national accreditation or certi- Within the public power community, fication program, including scoring meth- we have also been discussing various ods, evaluation and review panels, and the means of achieving this goal, and it is my overall coordination of program details. pleasure to report that real progress is As with any effort to apply national stan- now being made. Thanks to the efforts dards to local activities, this will take a fair of a hard-working group of public power amount of negotiation and compromise, trainers around the country, along with the Continued on page 6 Staff Board of Directors

Patrick Hyland Ted Garille Michael Cloutier NEPPA News Line is published once a month, 12 times executive director president Groveland, Mass. a year by the Northeast Public Power Association, [email protected] Pascoag, R.I. Scott Edwards Suite 201, 100 Medway Road, Milford, MA 01757. Kristin DiGirolamo Gary Babin Littleton, Mass. administrative director first vice-president [email protected] Mansfield, Mass. Barbara Grimes Burlington, Vt. tel: 508.482.5906 Mary Harrington Scott Corse fax: 508.482.0932 communications director Sean Hamilton second vice-president website: www.neppa.org [email protected] VPPSA Templeton, Mass. John Hiscock Sheila Boone Robert Jolly Annual subscription rates: secretary S. Norwalk, Conn. administrative secretary NEPPA member utilities, $35 (first 20 subscriptions [email protected] Marblehead, Mass. Thomas R. Josie included in dues), non-members, $53. Extra John Bilda Shrewsbury, Mass. subscriptions available to utilities for $17.50 and David Fabrizius treasurer Richard Joyce associate members for $35. safety director Norwich, Conn. Wellesley, Mass. [email protected] Calvin Ames Mark Kelly Sharon McDonald Madison, Maine Middleton, Mass. administrative assistant James Bakas [email protected] George Lague Plymouth, N.H. Swanton, Vt. The Northeast Public Power Association is an organization William Bottiggi John Tzimorangas representing and serving con- Braintree, Mass. Hingham, Mass. sumer-owned electric utilities in Vincent Cameron Eric C. Werner New England. Reading, Mass. Hardwick, Vt. John Clark Houlton, Maine  NEPPA News Line Winning at customer relations is topic of April workshop

The NEPPA Customer Service and Representatives from Norwich (Conn.) Public Communications Committees have Public Utilities will present a session on again joined forces to plan a two-day work- how the City of Norwich dealt with a mas- shop for customer service and public com- sive influx of non-English speaking cus- munications personnel. The event will take tomers and devised ways to communicate place on April 10-11 at the important information in 41 languages. new Renaissance Providence This will be followed by a panel discussion Hotel, a four-diamond hotel on successful community relations pro- located in the center of grams. downtown providence. The NEPPA’s Carol Tracey Customer Service hotel is a complete restora- Awards will be presented during lunch. tion of a 1928 landmark This award is given to employees of Masonic Temple, the largest NEPPA member utilities who deliver out- historic restoration project in standing service to their customers, either Rhode Island history. It is a through sustained, exceptional perfor- short walk to the Providence mance in serving their customers, or the Place Mall, Waterplace Park development of new and/or innovative and award- winning dining. programs to meet customer needs. The event will open After lunch, Pat Hyland, NEPPA execu- Thursday afternoon with an tive director and Rockie Blunt, president Taricani opportunity to experience of Blunt Communications will lead interac- Pawtucket Red Sox customer service at tive discussions on why electric prices are McCoy Stadium in Pawtucket, during a increasing in New England and how to minor league baseball game. A session communicate difficult information to cus- on customer service at the ballpark with a tomers. representative of the Pawtucket Red Sox will follow. A social hour back at the hotel will provide opportunities to network and make din- ner plans with colleagues from utilities all over New England. Jim Taricani, an award- winning investigative report- er for WJAR-TV NBC10 in Providence R.I., will open Friday’s program with a ses- sion on handling the media in tough circumstances. Taricani has won numer- ous Emmys as well as the Edward R. Murrow award for investigative reporting.

NEPPA News Line  NEPPA members make plans for legislative meetings

The second session of the 110th for late February, and many NEPPA mem- Congress is now underway, and the bers will be attending the Rally and taking NEPPA Legislative Committee is making time to visit their Congressional Members plans for its first major lobbying activities to discuss energy policy issues and the in what promises to be a busy election operation of electric markets in New year. The annual American Public Power England. In January, committee mem- Association Legislative Rally is scheduled bers reviewed a list of issues to be dis- cussed with New England legislators during their Legislative meetings to include the following topics Congressional meetings. (see sidebar) In addition to their legis- • The Accountability of Regional Transmission Organizations - NEPPA lative meetings, NEPPA members are extremely concerned about the lack of accountability within members will also be ISO-New England over the costs of wholesale electricity in the region. They represented at the APPA are seeking federal legislation which would ensure that independent system Legislative and Resolutions operators run wholesale electricity markets at the lowest reasonable cost for Committee, where they consumers. plan to offer a resolu- • Clean Renewable Energy Bonds – NEPPA members are seeking an exten- tion supporting stronger sion of the legislation which authorizes the CREB program, since the 2007 Congressional oversight on Energy Bill approved did not contain funding for this program. They are also the operation of wholesale seeking changes in the funding allocations contained in the program, to electricity markets, as well assure that municipal electric systems receive equivalent amounts of bonding as legislation which will authority as cooperatives and other governmental entities. impose cost accountabil- • Climate Change Legislation – While it is not certain whether climate ity on RTOs, by requiring change legislation will be passed during the 110th Congress, NEPPA mem- cost-benefit analyses in bers seek to assure that any carbon “cap and trade” program under consid- conjunction with any new eration will not result in emissions allocations which favor one type of genera- proposed programs and tion resource over another. market rules. • Funding for the Low Income Home Energy Assistance Program (LIHEAP) – NEPPA members continue to support higher levels of funding for this critical program, which is especially important in New England in view of escalating electricity costs and continuing economic problems.

 NEPPA News Line Member Notes

NEPPA has two new members

Mark Altman & Associates of 577 Mail IVC Technologies of 210 South West Street, Suite 420 in Hudson Mass., has St., Lebanon, Ohio has joined NEPPA joined NEPPA as an associate mem- as a Corporate Member. The main ber. The main contact is Mark Altman, contact is Patrick Lawrence. He can be President. He may be reached at (978) reached by phone at (800) 525-1269. IVC 568-0660. The firm was established in Technologies provides predictive technol- 2001 to provide for outsourced mu- ogy services (vibration analysis, infrared nicipal printing and mailing needs and analysis, ultrasound analysis, etc.) focused specializes in bill printing solutions and on improving equipment reliability. working seamlessly with every kind of utility software package.

Cooper Power Systems announces new product

NEPPA News Line Cooper Power Systems, a division of station automation. “The system keeps Cooper Industries, Ltd. and a member of a trace of all communications exchanges welcomes information NEPPA, announced the introduction of the with the substation devices, so it’s like about our affiliate mem- new Enterprise Passthrough Manager, a having a supervisor looking over every module of Cybectec Enterprise Solutions. user’s shoulder.” bers and their products Enterprise Passthrough Manager provides A security feature permits choosing and services. Please an enterprise-level secure single point of access rights in groups or down to the access to IEDs for maintenance and engi- single device. Harmful commands can send your news to neering. also be filtered out to protect IEDs against [email protected] The module includes a client, installed mistakenly sent commands or internal on users’ workstations, and a server, sabotage attempts. installed in a central location, which man- Cooper Power Systems is a global man- age connections between remote IEDs ufacturer of power delivery and reliability and users on the corporate network. Users solutions for the electrical and industrial can access IEDs via native vendor tools, markets and a leading provider of soft- with comprehensive access control. ware, communications and integration Cybectec Enterprise Solutions man- solutions. For more information, go to ages all IEDs and communication gate- www.cooperpower.com, www.cannontech. ways from one convenient location where com or www.cybectec.com. or contact Tim device passwords, configuration, history Rice at Burson-Marsteller, 412-394-6611 and user access logs are kept. “With Enterprise Passthrough Manager, authorized users connect to substation devices as if they were in the substation,” explains Jonathan Piel, Cooper Power Systems’ global product director of sub-

NEPPA News Line  PURMA Risk Management Report

PUMIC declares its fourth dividend

Undaunted by numerous challenges states except New Hampshire. in the past decade, the founding mem- Now operating as a risk retention bers and the Board of Directors have PURMA (The Public group, the 2008 renewal rang in the New steadfastly continued the advance of Utilities Risk Management Year with the same low rates as the expir- an effort that began in the early ‘90s by Association) is a regional ing policy year of 2007, with the exception several municipal utilities association serving the risk of a slight increase in the professional lia- to create a self-insurance vehicle that management and insur- bility premiums. These sustained low rates would ultimately weather the markets ance needs of public power coupled with PUMIC’s record of dividends and efficiently serve its membership. systems throughout New confirm the realization of two key goals The year 2007 became another defining England. As affiliated service sought by the founding members. moment when membership of the Public providers to the northeast In December, the PUMIC Board of Utility Mutual Insurance Company met in public power community, Directors declared its fourth dividend. Rockport, Maine to approve the conver- PURMA and NEPPA collabo- The $250,000 dividend was applied as a sion of their association captive to a risk rate on a variety of infor- premium credit against members’ 2008 retention group. As a risk retention group, mational and educational renewal premiums. Since 2003, PUMIC PUMIC RRG is registered to operate in activities. has returned over $1,000,000 in dividends the State of Massachusetts, Rhode Island, to its members. This has been due to , New Hampshire and New PUMIC’s sustained exceptional loss experi- York, as well as its licensed domicile, the ence and its ability to use its own historical State of Vermont. PUMIC RRG currently loss rates, rather than industry standards, has insured members in all registered in reserving for future claims.

Service Partners Board of Directors Staff Contributing members Gail Cohen, President Diane Belanger Braintree Director of Risk Management Associated Electric & Gas Insurance Service, LTD Dale Cronan, Vice- President Andrea Friberg Office Manager Starkweather & Shepley Insurance Concord Brokerage, Inc. Wayne Doerpholz, Treasurer Joan Mirabile Risk Management Coordinator Secure Works, Inc S. Hadley AIG Global Energy Tomasa Bermudez, Director Chicopee American Appraisal Associates 352 Turnpike Road , Suite 302 James Moynihan, Director Southborough, MA 01772 North Attleborough Braver Accountants and Advisors Tel: (508) 624-6700

Lineworker especially since we all have a lot invested tions which provide such programs. Our in our own training programs. The work- members invest considerable time and training ing group, including Dave Fabrizius and resources in training their apprentices, and continued from page 2 myself representing NEPPA, will meet in they need to know that NEPPA’s program February to try and move the ball even meets the highest industry standards. We further down the field. plan to work very diligently this year with Once developed, national standards our public power colleagues to estab- for lineworker training will become the lish these standards, and then to assure benchmark of all public power associa- that NEPPA’s program meets them in all respects.

 NEPPA News Line Public Utility Management Program is in its 15th year It's not too late to register for the Spring session!

The NEPPA Public Utility Management and knowledge in an intense, interactive Program was designed by and for New and enjoyable setting. England public power officials who are Public power officials from all areas of leading their organizations through a utility operations have benefited from par- transformative period. Deregulation, new ticipation in the Public Utility Management technologies, and changing workplace Program. Present or future managers and dynamics pose significant challenges to supervisors will find the classes relevant to electric utility managers at all levels. To their responsibilities and interests. Also, meet these challenges, management skills utility board members, municipal officials, must be constantly sharpened, and indus- or others with an interest in utility man- try changes must be thoroughly under- agement will find the program to be of March 19 -21 stood. The Public Utility Management value. Program offers participants the opportu- November 19 -21 Call Sheila Boone at (508) 482-5906 for nity to work with colleagues from around New England Center more information or go to www.neppa. New England as they update their skills Durham, New Hampshire org. MMWEC general manager accepts position with California utility Massachusetts Municipal Wholesale build a 280-megawatt power plant at its Electric Company (MMWEC) General Stony Brook site in Ludlow. MMWEC also Manager Glenn O. Steiger has accepted is pursuing ownership of the 15-mega- a position as director of Glendale Water watt Berkshire Wind project in Hancock & Power, a consumer-owned utility in and is working with its member utilities to California, effective Feb. 22. develop additional renewable, demand Chief Operating Officer Ronald C. management and energy conservation DeCurzio will be assuming the general resources. manager’s responsibilities during the inter- During Steiger’s two-year tenure as im period. MMWEC Chairman Michael J. general manager, MMWEC has undergone Steiger Flynn said that MMWEC will take what- a fundamental restructuring of its core ser- ever actions are appropriate to ensure a vices, including the risk-focused realign- smooth management transition. ment of the organization’s power supply “As MMWEC’s chief operating officer, services. MMWEC also has integrated the Ron is responsible on a daily basis for functional areas responsible for delivering MMWEC’s business affairs, and the board core services to its member and project is confident in his ability to keep MMWEC participant utilities. The organization’s moving forward,” Flynn said. core services include power supply man- agement and planning; financial and risk Flynn said that progress will continue management; commodity management; on MMWEC’s various projects and initia- accounting and budgeting; and new gen- DeCurzio tives, including the organization’s plans to eration services.

NEPPA News Line  NEPPA advertising opportunities

Directory of Consumer-owned NEPPA E-Newsletter Electric Utilities in New England The E-NewsLetter is e-mailed out on The annual directory is a comprehensive the first of each month to nearly a thou- guide to public power in New England. An sand public power personnel in New invaluable resource, it contains complete England. It is an electronic version of listings of all New England News Line and has prime space for adver- Public Power systems with vital tising. To view past issues go to http:// utility statistics. It is a resource www.naylornetwork.com/ppa-nwl/. For tool that NEPPA members more information and rates go to: http:// use throughout the year. The www.naylornetwork.com/WebKits/PDFs/ advertising section of the ppan.pdf or call Pam Disell at Naylor, LCC, directory is organized so mem- 800-369-6220, ext 3354 or PamD@naylor. bers can easily find the prod- com. ucts and services they need on a day-to-day basis. For more information and rates go to: http://www.naylornetwork.com/WebKits/ PDFs/ppad.pdf or call Krys D’Antonio at Naylor, LLC, 352-333-3406 or kdantoni@ naylor.com

Selectively NEPPA News Line target Neppa News Line member rates Once a month for ten months public power News Line is the monthly newsletter of the Northeast Public Power Association 3 1/4” w x 3 1/4” h $750.00 utilities in and is mailed to all utility managers, public 3 1/4” w x 2 1/2” h 580.00 3 1/4” w x 2” h 460.00 New England power employees at all levels, associ- ate members, and other interested par- One time only ties. It ranges from 12 to 16 pages and 3 1/4” w x 3 1/4” h 400.00 is approximately 70 percent editorial. It contains news on regional issues affect- Non-member rates ing public power, information on NEPPA Once a month for ten months programs and events, and what’s hap- 3 1/4 w x 3 1/4” h $1,125.00 pening in public power utilities in 3 1/4” w x 2 1/2” h 875.00 New England. The publication gives 3 1/4” w x 2” h 680.00 subscribers a sense of belonging One time only to something larger than their sys- 3 1/4” w x 3 1/4” h 600 tem, a sense of unity and strength in numbers. If questions, contact Sheila Boone or Mary Harrington at (508) 482.5906 or go to www. neppa.org

 NEPPA News Line Employment

Director of Training and Education

The Northeast Public Power Association is a regional trade association which represents and serves the consumer-owned electric utilities of New England. The association has recently completed a strategic plan for the future, which includes the goal of increasing and strengthening the educational and train- ing programs available to its 70+ member systems. To help achieve this goal, NEPPA seeks to hire a Director of Training and Education, with responsibility for overall planning, manage- ment and delivery of the association’s educational and training programs and events. This is a senior-level professional position within the organization. The ideal candidate will have at least 10 The HR HelpLine years of experience designing and delivering training programs. Previous experience in the electric utility industry or associa- tions would be beneficial but is not essential. A detailed posi- Answers to your tion description is available at www.neppa.org, or by contacting toughest Rick Dacri Sheila Boone at the NEPPA office (508-482-5906). Interested Dacri & Associates, LLC 114 Lafayette Center candidates should forward a resume of their experience, qualifi- HR questions . . . Kennebunk, ME 04043 cations and salary history to Patrick Hyland, Executive Director, 1-800-892-9828 FAST! Fax: 207-985-8412 at [email protected]. EOE [email protected] Call 1-800-892-9828 www.dacri.com For complete descriptions of the employment opportunities d listed below, go to www.neppa.org and click on Employment on the navigation bar. Deadline for listings in the March More Brands. News Line is February 15. More Products. Extra-Effort Peabody Municipal Light Plant Hudson Light and Power First Class Lineworker Electrical Engineer Service. (Troubleman) Senior Electrical Engineer Reading Municipal Light Dept E&O Manager Swan’s Island, Maine Line Superintendent Belmont Municipal Light Dept. Largest Utility Inventory Engineer/Operations Manager Eastern Maine Electric Coop in New England Chief Financial Officer 24-Hour Emergency Service You & Us. Working together Manchester, NH 1-800-258-5228 Augusta, ME 1-800-640-3320 to address your financial needs. Burlington, VT 1-802-864-9885 Flynn Financial Group New Haven, CT 1-203-784-7701 Timothy Flynn, Senior Vice President–Investments Institutional Consultant, UBS Institutional Consulting 200 Park Avenue, 30th Floor, , NY 10166 800-601-8013 [email protected] www.ubs.com/team/flynngroup $%%$-EMBER

©2008 UBS Financial Services Inc. All Rights Reserved. Member SIPC.

NEPPA News Line 

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MANUFACTURERS’ REPRESENTATIVE

Aluma-Form Ripley Photocontrols DSG-Canusa S&C Electric Company Kuhlman Transformers Square-D Breakers Newell-PSN Components USCO Power Equipment Preformed Line Products Utilco and other manufacturers of transmission, substation and distribution products 113 Main Street Tel: (508) 347-2351 Sturbridge, MA 01566 Fax: (508) 347-5366 www.elfl owers.com

n Competitive Assessments n Construction Monitoring Engineers / Consultants & n Renewable Energy Services Field Services n Energy Risk Management n Planning & Design Providing Support and Service to the Power Industry n Power System Studies C Utilities ~ Power Plants ~ Large Industrials n System Protection and I&C think. challenge. change. n Feasibility Studies x Planning & Design x Relay Calibration n Financing Reports x Systems / Substations x Equipment Testing The Corporate Center, East Wing n Owner Engineering Services E x Transmission / Distribution x Preventive Maintenance 550 Cochituate Road x Technical Studies x Power Metering Framingham, MA 01701-9344 n Power Supply Planning x Relay Coordination x SCADA & Controls (508) 935-1600 www.rwbeck.com n Power Market Consulting n Energy Risk Management One Charlesview Road Phone: 508.634.5300 G n Water/Wastewater Resources Hopedale, MA 01747 Fax: 508.634.5400 OFFICES NATIONWIDE www.cegconsulting.com NEPPA News Line 11 Committee Meetings

February 29 March 7 Executive Committee Public Communications 10 a.m. 10:30 a.m. NEPPA Office NEPPA Office Milford, Mass. Milford, Mass.

March 14 Board of Directors 9 a.m. StoweFlake Resort Upcoming Events Stowe, VT

March 19-21 Public Utility Management Program New England Center Durham N.H.

April 10-11 Community Relations Conference Renaissance Hotel Providence, R.I Safety & Operations April 15-17 Conference and Expo June 10 - 11, 2008 Crew Leadership Milford, Mass.

June 10 - 11, 2008 Safety & Operations Conference Boxboro, Mass.

August 10-13, 2008 Mark your calendars! Annual Conference Mt. Washington Resort Bretton Woods, N.H.

October. 28-30 Crew Leadership Stowe, Vt.

November 17-19 Public Utility Management Program New England Center Durham N.H

12 NEPPA News Line