2001 Annual Report

Summary

Highlights 5

Message from the President 6

FINANCIAL GROUP 9 • 11 • Lagun-Aro 13 • Seguros Lagun-Aro 14

INDUSTRIAL GROUP 15 • Automotive 18 • Components 19 • Construction 20 • Industrial Equipment 21 • Household Goods 22 • Engineering and Capital Goods 23 • Machine Tools 24

DISTRIBUTION GROUP 25 • Group 28 • Erkop 30

RESEARCH, TRAINING AND EDUCATION 31 • Research Centres 32 • Training and Education Centres 34

Financial Statements and Trading Account 37

Organisational Structure 42

Social and Management Bodies 42

List of MCC Companies 45

3

Highlights

In millions of euros 1999 2000 2001

Total Sales 6,274 7,065 8,106

International Sales 1,640 1,945 2,165

Assets Under 6,364 7,040 7,891 Administration*

Equity** 2,009 2,340 2,688

Investment 522 738 872

Results 362 367 335

* Caja Laboral ** Excluding Lagun-Aro’s Net Worth

Workforce

46,861 1999 53,377 2000

60,200 2001

5 fter several years of economic boom, espués de varios años de bonanza econó- A 2001 was characterised by a significant D mica, el 2001 se caracterizó por una slowdown in the international economy, made intensa desaceleración mundial, agravada por worse by the tragic events of 11 September. In los trágicos sucesos del 11 de septiembre. En this negative climate, our Corporation’s compa- este entorno negativo, las empresas de nuestra nies performed reasonably well, achieving a Corporación se comportaron razonablemente 14.7% increase in sales together with 6,800 bien, logrando un incremento en las ventas del new jobs. However, there was a slight fall in 14.7% y un aumento del empleo en 6,800 per- overall profitability. sonas, aunque con un cierto descenso en el nivel de rentabilidad global. Investment, which totalled 872 million euros, was also at a record level. It was mainly ear- La inversión registró también un récord histórico marked to increase and modernise production con la materialización de 872 millones de euros, capacity, increase the level of internationalisa- que se destinaron principalmente a aumentar y tion and reinforce our presence in the field of modernizar la capacidad productiva, elevar el new technologies, as well as to expand the grado de internacionalización y reforzar la pre- chain of stores in the Distribution Group. The sencia en el campo de las nuevas tecnologías, así internationalisation process continued at a good como a la expansión de la red de establecimien- pace, with industrial sales abroad at the end of tos en el Grupo Distribución. El proceso de inter- the year accounting for 51% of the total. The nacionalización prosiguió a buen ritmo, conclu- Corporation now has 34 production plants yendo el ejercicio con unas ventas industriales en abroad, in 12 different countries, mainly in el exterior del 51% y con 34 implantaciones pro- Europe and Latin America. ductivas en 12 países, sobre todo en Europa y América Latina. As regards quality, in addition to ISO 9000 cer- tification now being widespread, three of our En el terreno de la calidad, además de la gene- co-operatives - Caja Laboral, Copreci and ralización de las Certificaciones ISO 9000, tres Electrodomésticos (Cooking Appliance de nuestras Cooperativas - Caja Laboral, Copreci Plant)- obtained the Gold Q for Quality, after y Fagor Electrodomésticos Cocción - obtuvieron la scoring more than 500 points in an assessment Q de Oro, tras superar los 500 puntos según el based on the EFQM model. They join Irizar, modelo de evaluación europeo EFQM, uniéndose which was the first company to receive the así a Irízar que fue la primera en recibir este reco- award. Orkli was awarded the Silver Q for scor- nocimiento. Orkli, por su parte, consiguió la Q de ing more than 400 points. Plata al sobrepasar los 400 puntos.

The singular difficulties of the year have shown Las singulares dificultades de este ejercicio, han that we are now much better prepared to tackle servido para mostrarnos que hoy estamos mucho crisis situations than a few years ago. This is mejor preparados para afrontar situaciones de cri- thanks to the fact that our co-operatives have sis que hace unos años, gracias a que nuestras invested heavily in the last few years: to mod- cooperativas han invertido intensamente en los ernise their production systems, incorporate últimos años: modernizando sus sistemas de pro- advanced management systems oriented ducción, incorporando avanzados sistemas de towards quality and business excellence and gestión orientados hacia la calidad y la excelen- pledge their firm commitment to internationali- cia empresarial y apostando decididamente por sation and innovation. la internacionalización y la innovación.

These are also the strategic objectives to which Estos son también los objetivos estratégicos hacia I would like to dedicate all my efforts in the next los cuales deseo orientar mis esfuerzos en los pró-

6 few years as President of the General Council of ximos ejercicios, como Presidente del Consejo MCC. We will, therefore, continue to bank on General de MCC. Para ello, seguiremos apostan- quality, trying to make the use of assessments do por la calidad, tratando de generalizar en based on the EFQM model widespread through- nuestras cooperativas los sistemas de medición out our co-operatives, carry on boosting our según el modelo europeo EFQM, continuaremos international presence and promote a firm inno- impulsando nuestra presencia internacional y pro- vation policy. moveremos una decidida política de innovación.

Innovation that will be backed by our Science Innovación soportada en nuestro Plan de Ciencia and Technology Plan, by the creation of compa- y Tecnología, en la creación de Centros de ny Research Centres as part of the Garaia Investigación de empresa dentro del Polo Garaia Innovation Park and by the synergies obtained y en las sinergias derivadas de una actividad inte- from universities, technology centres and com- grada entre Universidad, centros tecnológicos y panies working together. This will also be empresas. A ello contribuirá también la constitu- helped by the setting up of the MCC Innovation ción del Consejo de MCC Innovación, cuyo obje- Council, whose aim it is to promote and devel- to es la promoción y desarrollo de proyectos op business projects with a high content in terms empresariales con un alto componente tecnológi- of technology and innovation. co o innovador.

At the institutional level, I would like to welcome En el plano institucional, deseo saludar con afec- the following co-operatives to MCC: Ecenarro, to la incorporación a MCC de las Cooperativas Ampo, Ulma Group, Ategi and Multifood. They Ecenarro, Ampo, Grupo Ulma, Ategi y Multifood, will help to strengthen us a co-operative and reforzando nuestra dimensión cooperativa y business group, especially in the areas of con- empresarial, sobre todo en el ámbito de la cons- struction and forging. trucción y de la forja.

I should like to end this message by showing my Quisiera concluir esta presentación con el recono- appreciation for the work done by my prede- cimiento a la labor realizada por mi predecesor, cessor, Antonio Cancelo, to consolidate our still Antonio Cancelo, en la consolidación de nuestra young Corporation. On my behalf and that of joven Corporación. En mi nombre y en el de los the members of MCC, I should like to express miembros de MCC, deseo expresarle mi sincero my sincere thanks for the dedication and enthu- agradecimiento por la entrega e ilusión con que siasm with which he carried out his work over ha ejercido su función en sus seis años al frente de the six years he was in charge of the la Corporación. Corporation.

Jesús Catania President of the General Council Presidente del Consejo General

7

Financial Group

9 Financial Group

n 2001 the most important promissory notes stand out. this business was with co-opera- I aspects affecting the finan- Remote Banking has also been tive enterprises and the remaining cial area were the easing of the consolidated. Now one out of 31% with other business clients. monetary policies in United States every four Caja Laboral clients During the year, the network of and Europe, due to the fall in infla- has access to telephone banking foreign correspondent banks was tion and their effectiveness as a and/or Internet banking. Another reinforced, taking the total to weapon to combat the threat of a service worth highlighting is the more than one thousand, with the world economic recession, the automated payment system by new banks located in countries continuity of the weakness of the means of electronic files that the and areas that are very dynamic euro compared to the dollar, and institution’s client companies use in economic terms. the considerable fall recorded by with their suppliers. These have the main stock exchange indexes increased by 54% in terms of Development. The turnover of in the world. number and 37% in terms of vol- this Group increased significantly ume compared to 2000. in 2001, with assets under admin- As far as MCC’s Financial Group istration recording a 12% is concerned, its normal activities Profitability. In banking, the increase and bank investment a performed well last year, although gross earnings margin was 19% increase. In turn, the capital- the disappointing performance of increased by 12.4%, with a effi- isation of the results achieved the stock markets affected its over- ciency ratio of 42.2%, which helped to reinforce the soundness all profitability, reducing it in com- means that administration costs of the net worth of the institution, parison with the figure recorded were well contained in relation to taking Caja Laboral’s equity to in 2000. the ordinary margin obtained. 913 million euros, which is an 8% However, the negative perfor- increase, and Lagun-Aro’s assets In 2001, the fulfilment of the Basic mance of variable income securi- to 2,425 million euros, which is Corporate Objectives by MCC’s ties had an adverse effect on the also an 8% increase. Financial Group can be sum- return on financial operations, marised as follows:. affecting the overall profitability Continuing with the Expansion for the year, with a fall of 3%. Plan established in the current Customer Satisfaction. In the Strategic Plan, in 2001 26 new area of quality, the Basque Mention should also be made of branches were opened, most of Foundation for Quality (Euskalit) how Lagun-Aro’s investment port- them in Castilla-León and carried out the second external folio was managed. An average Zaragoza. This took the total num- assessment of Caja Laboral’s return of 5.9% was achieved, ber of branches to 300. This phys- Management Quality system. which is very satisfactory if the ical expansion was also comple- More than 500 points were poor performance of the stock mented by a growing use of alter- scored, which was enough to win market is taken into account. native channels, like telephone- the Gold Q award. Caja Laboral and Internet-banking. The fact that is the first financial institution in Internationalisation. Caja the client base increased by Spain to achieve this level in an Laboral is the only company in 89,000 people last year is a clear EFQM assessment. this Group that operates on the indicator of how dynamic busi- international stage, backed by an ness was. On the commercial side, the extensive network of foreign cor- launches of two new “Trust trusts”, respondent banks. As far as Lagun-Aro is concerned, another trust aimed at providing the net increase of 1,715 in the returns on cash surpluses for com- In 2001, there was a 14.6% number of members last year was panies, new term deposit schemes increase in the volume of commer- the highest in the history of the and the first issue of Caja Laboral cial transactions abroad. 69% of institution.

10 Grupo Financiero

Social Concerns. In 2001 the high technical content. Several this new company is to provide Caja Laboral Intranet was set up. promotion courses were also held, support for co-operatives in the It plays a fundamental role as an and aid was provided for comple- field of health at work and the pre- internal communications channel, mentary courses. Overall, 73% of vention of occupational hazards. helping to spread the institution’s the total workforce took part in The positive performance of knowledge and best practices. some kind of training activity or employment benefit should also another. be stressed. This enabled a Two important aspects have been reserve fund totalling 33.6 million the implementation of a plan for It should also be highlighted that euros to be set up for the future.  the insertion and training of the over the year, 10 million euros members in branches in areas tar- from Caja Laboral’s Education Juan María Otaegui geted for expansion, and the and Promotion Fund were ear- MCC Vice-president development of a Recognition marked for co-operative training Chief Executive - Financial Group Model inspired by the EFQM, and promotion, as well as which will enable sections, research, and cultural and health- branches and projects to be care activities. assessed, in order to give recog- nition for the best. Among the aspects relating to Lagun-Aro, the setting up of 377 training courses were given, Lagunaro-Mondragón Servicios, concentrating on training with a S. Coop. stands out. The aim of

CAJA LABORAL Sdad. Coop. de Crédito

aja Laboral is a credit insti- C tution set up by the indus- trial co-operatives that, from the start, has been fundamental to the funding and development of the co- operative movement, playing a key role in the shaping and cohesion of what is today Mondragón Corpo- ración Cooperativa.

In overall terms, 2001 was a satis- factory year for Caja Laboral, especially as far as normal ban- Caja Laboral king business was concerned, in spite of the difficulties in achieving Customer assets under administra- schemes. Term deposits performed the profitability targets set. Total tion totalled 7,891 million euros at best, with 17% growth. Off-balan- assets on the balance sheet the end of the year, with a notable ce sheet assets, mainly unit trusts accounted for 8,620 million euros increase over the year of 12%. and welfare funds, also increased at the end of 2001, which is an Continuing the trend of the pre- by 3.8%, which although low, is increase of 15% compared to the vious year, customer savings were better than the figure forecast at previous year. mainly directed towards traditional the start of the year.

11 Equity continued to grow, boost- For its part, investment in cash, In this regard, it should be ed by the profitability obtained banks and credit institutions, the stressed that the gross returns and the demanding policy of balance of which includes the achieved by Caja Laboral on its capitalisation of profits, taking cash and central bank figures, as average total assets was 1.55% in the final figure to 913 million well as the net position with cred- 2001, a “ratio” that compares euros. In accordance with Bank it institutions accounted for a bal- very favourably with that obtained of Spain regulations, the institu- ance of 1,314 million euros at by other financial institutions. tion’s capital adequacy ratio was the end of the year. This was a 15.3%, well in excess of the min- significant, although temporary, Finally, mention should be made imum requirement of 8%. increase of 34.6% over the pre- of Aroleasing, a company spe- vious year. cialising in financial leasing, As far as lending business was which belongs 100% to Caja concerned, net bank investment In terms of the profitability Laboral. increased by 18.1% over the obtained in 2001, normal bank- year, taking the balance of this ing business performed very In 2001, Aroleasing signed new heading to 5,163 million euros. well, as shown by the 12.4% contracts to the value of 135 mil- The most active type of loan con- increase in the gross earnings lion euros, which represents an tinues to be the mortgage loan, margin. However, the negative increase of 19% over the 2000 with a year-on-year increase of impact of the results from finan- figure. Of the total investment, 621 million euros (20%). cial operations, as a result of the 61% was channelled through the Mortgage loans now account for poor performance of the stock branches of Caja Laboral. 71% of all loans to the private markets, and the significant sector. increase in transfers for the pro- Loan investment at the end of the vision of bad debts, due to the year totalled 271 million euros, Gross investment of the securities transfers made to the Statistical with an increase of 19% over the portfolio, consisting of fixed and Cover Fund, required by the year, and the doubtful debt ratio variable income securities, as Bank of Spain, had a detrimen- at 1.05%, an improvement of 7% well as holdings in group compa- tal effect on the overall prof- compared to the percentage nies, rose to 1,361 million euros. itability, taking the net results for recorded in 2000, and bad debt This was a fall of 4.6%, which the year to 108 million euros, cover at 213%.  took place mainly in monetary which was 3% lower than in assets and public funds. 2000.

Assets under Administration Net bank Investment Equity In millions of euros In millions of euros In millions of euros

7,891 5,163 913 7,040 4,349 845

6,364 3,682 754

1999 2000 2001 1999 2000 2001 1999 2000 2001

12 LAGUN ARO Net Worth These benefits are guaranteed by Provident Society and Pension Fund In millions of euros Lagun Aro’s funds, which at the end of 2001 totalled 2,425 mil- he members of the Lagun- 2,425 lion euros, once the returns on the Aro Provident Society are 2,250 investment portfolio had been T 2,003 mainly members of co-operatives applied. In comparison with the forming part of Mondragón close of 2000, the fund has Corporación Cooperativa. Lagun- increased by 175 million euros, Aro provides social cover for which is 7.8% in relative terms.  these people and their beneficia- ries, similar in scope to the State system. 1999 2000 2001 At 31 December 2001, the num- ber of members totalled 25,950 people, in 114 co-operatives, which is a net increase of 1,715 people, the highest increase in As in recent years, it is worth high- Lagun Aro’s history. 43% of the lighting employment aid, as its net new members correspond to the cost totalled –0.23 million euros, new modes of contribution for with a surplus of 4.8 million euros Limited Duration and Special generated. This amount, added to Quota members. the 28.8 million euros from 2000, means that there is now a positive As far as pro rata benefits are balance of 33.6 million euros, concerned, which cover short-term with the financial yield on this benefits, these totalled 41.4 mil- amount giving a negative net cost. lion euros in 2001, in the follow- ing areas: The benefits for Retirement, Widowhood and Invalidity, which • Sick Leave, 21.2 million euros have to be guaranteed for long (51.2% of the total) periods of time and for a large • Health care, 16.7 million euros number of members, are financed (40.3% of the total). by reserves to guarantee the rele- vant pensions. This enabled 43.6 million euros to be paid out in 2001. At the end of the year, there were 5,843 people receiv- ing pensions.

13 SEGUROS LAGUN ARO n spite of the serious upsets affecting the insurance sec- I tor in 2001, both the poor performance of the financial mar- kets and the events of September in USA, Seguros Lagun Aro achieved satisfactory results for the year.

Total income for the group came to 145 million euros, which was an increase of 16% compared to the previous year. The income Lagun Aro obtained from insurance premi- ums totalled 110 million euros, which was an increase of As regards People Development, Finally, the first part of the imple- 26.5%. In terms of companies, a a People Satisfaction Survey was mentation phase of the 20% increase in premiums was also carried out, the results of Commercial Management Mode- achieved by Seguros Lagun Aro which were better than the tar- lling project – COMO – was and a 45% increase by Seguros gets set. The aspects valued most completed. The results were very Lagun Aro Vida. highly were promotion and pro- positive, as they had a high fessional growth. The people impact on peoples’ involvement. In terms of Customer Satisfaction, working in both companies now Training was given in an indivi- the survey carried out annually total 267, which is 8.9% higher dual way, adapted to specific showed a positive trend, with sig- than the figure in 2000. needs.  nificant improvements compared to the previous year, as the In terms of Management Quality, actions necessary were taken to a number of actions were taken maintain a position of leadership based on the principles of busi- as far as customer service quality ness excellence. The whole man- was concerned. agement team was involved, and in multi-disciplinary work teams In 2001, four new offices were they designed and documented opened (Burlada, Donostia-Egia, all the relevant processes. Ordizia and Gazteiz-Abendaño), and four new products launched, The ISO 9002 certificate issued two in the area of Health and by AENOR was renewed, another two in Savings-Welfare, as demonstrating that our Quality a result of the alliance signed with System has been well implemen- Sanitas and Caja Laboral. ted. The system for managing cus- tomer complaints, the process con- trol plan and the system establis- hed for preparing process audits, to enable deviations to be detec- ted with a high level of detail, all stand out.

14 Industrial Group

15 Industrial Group

001 was a year of general In the quality area, practically all Nevertheless, profitability was 2 economic slowdown. This the industrial co-operatives now affected to the extent that the over- meant that in the industrial sector have ISO 9000 certification. The all results of the Industrial Group there was only token growth of aim now is to improve their score fell by 15% compared to 2001. 0.1% in Basque Industrial in the EFQM assessment. In 2001, Profitability over sales was at 4%. Production and a fall of 1.2% in the Basque Foundation for Quality Spain as a whole. These poor fig- (Euskalit) awarded its Gold Q Development. The turnover ures are in keeping with an even prize to Copreci and the Cooking achieved in 2001 totalled worse performance in almost all Appliance plant of Fagor 3,428 million, which was 8.1% developed countries, as a singular Electrodomésticos and its Silver Q higher than in 2000. The most sig- feature of this recession was that it prize to Orkli, for having scored nificant growth occurred in the consisted of a decline in industrial more than 500 and 400 points, sale of capital goods, thanks to activity at the same time all over respectively, in the EFQM assess- the excellent state of the order the world. ments carried out by external books brought over from the pre- auditors. vious year, and in components As far as MCC’s Industrial Group and equipment for the automotive is concerned, its performance As far as physical proximity to the sector, as a result of the start up of indicators also worsened over customer is concerned with the new business units in these sec- 2001, although over the last few aim of providing better service, tors. months of the year there were the co-operatives continued to set signs that the situation was stabil- up plants in places close to the Industrial employment recorded ising. However, the worsening of production plants of their car man- an upward trend, although at a the economic climate did not pre- ufacturing customers, mainly in slower rate than the previous year. vent some excellent achievements Great Britain and Brazil, or their In 2001, 806 new workers joined from being recorded at the end of domestic appliance manufactur- the Industrial Group, taking the the year in relation to sales, job ing customers, in Italy and the total workforce to 26,399 people creation and internationalisation. Czech Republic. at the end of the year, of which 4,247 jobs (16% of the total) There follows a series of com- Profitability. The fact that were abroad. ments on the most important demand lost thrust during 2001 points concerning the Basic affected the production of this Another variable that shows how Corporate Objectives. Group, by slowing it down. the Industrial Group is performing However, it is clear that the fears in business terms is the investment Customer Satisfaction. In that came to the fore after 11 figure for last year, which totalled 2001 progress continued to be September concerning a more 275 million, a significant figure made with this objective, with serious recession were fortunately but 6.6% lower than the amount some of the actions taken being unfounded. In the months there- invested the previous year. an improvement in quality and after, economic activity returned proximity to the customer as a to the levels it was at before the Internationalisation. The inter- means of offering better service. tragic events. national sales achieved by the

16 Industrial Group, which include Total Sales International Sales exports plus sales from production In millions of euros In millions of euros plants abroad, totalled 1,747 3,475 1,769 3,170 1,568 million in 2001, with a consider- 2,693 1,283 able year-on-year increase of 11.5%, in a year in which inter- national trade only rose by 2%, according to WTO estimates. This significant expansion abroad led to an increase in the proportion of 1999 2000 2001 1999 2000 2001 international sales over total sales from 49.4% in 2000 to 51% in 2001. Investment Workforce In millions of euros

The Group also continued to set 294 282 27,050 25,593 up production plants in other 214 21,913 countries: Copreci took over Rampgas in Italy, Maier opened its second plant in Great Britain through Chromeco, Eika set up a plant in the Czech Republic, and Irizar and Coinma-Danona 1999 2000 2001 1999 2000 2001 opened factories in India, as did Cikautxo, Copreci and Fagor Ederlan in Brazil. going through the process of devel- the aim in all cases of improving Social Concerns. In this regard, oping these programmes, in order the professional skills of those tak- work continued to promote co- to treat our environment better and ing part and helping them inte- operative employment, encourag- improve the quality of life, as soci- grate satisfactorily in their respec- ing employed workers working ety demands. tive work environments.  with contracts in the co-operatives to become members. 740 people Other aspects of interest tackled in did so in 2001. 2001 were the application of Guidelines for Managing Work also continued on implement- Managers, with development sys- ing Environmental Management tems for top and middle manage- Systems. 20 co-operatives had ment, the implementation of a been awarded ISO 14001 certifi- remote training portal and the cation by the end of 2001, establishment of a model for although there are a similar number Developing Social Councils, with

17 AUTOMOTIVE

n 2001, this Division saw a holding. In terms of sales, the I spectacular increase in increase in business with PSA turnover (31%) and international stands out. sales (34%), set up new plants in Brazil and United Kingdom, Maier began production and to achieved widespread ISO TS cer- supply its customers from its plants tification, which covers the differ- in Great Britain and completed ent items used by manufacturers in the final preparations in Brazil, in the sector and completed the con- order to start deliveries in 2002. versations with the co-operative Numerous orders were won, enterprise Ecenarro for it to join including product development Mondragón Automoción CHP and work, and a significant increase MCC. recorded in interior parts.

In Automoción CHP, Fagor There was a change in the share- Ederlan reorganised itself by busi- Luzuriaga Tafalla posted excellent holding structure of FPK, with ness units, increased sales by economic results and consolidated MCC Inversiones and the German 43% with the contribution of its the bases for a sound future, by company RKT Kunststoffe GmbH new plants in Borja and Brazil, signing a long term agreement, now each having a 50% holding. started the production of contracting new projects and 2001 saw the start of production machined parts at Fagor Ederlan intensifying investment. Luzuriaga of the noise shields and under- do Brasil as a complementary Usurbil completed the investment body panels for the new VW Polo activity to that of its foundry in process initiated in 2000, thereby in GLF technology and the win- Brazil, Fundiçao Brasileira, and doubling its production capacity ning of an order for the Instrument pledged a firm commitment to its and establishing the company as Panel Support for the Volvo V40, R&D policy, by promoting the the European leader in the manu- which will start to be manufac- Materials Technology Centre, as facture of brake housings. The tured in September 2003. Special the embryo to the Grouping’s company also continued to devel- mention should also be made of future Research Centre. op aluminium housings. the fact that Automodulos has won the contract for the complete axle Mapsa continued to invest and In Automoción BCM, Batz for Opel’s Monocab, which will increased sales by 32%, meaning increased its sales by 31%, won go into production in January that sales have doubled over the new customers like PSA and 2003.  last two years, signed agreements Renault and set up its new plant in José María Aldekoa to supply wheel rims to the PSA Igorre, fully oriented towards its MCC Vice-president Group and Opel and took on two business units: Wheel chang- Chief Executive - Automotive Toyota and Fiat as new customers. ing systems and Mechanical FIT Automoción significantly Controls. The order books for both advanced its position, starting up business units are at very good a new machining line and achiev- levels. Cikautxo consolidated its In millions of euros ing high levels of productivity. On plant in the Czech Republic and 2000 2001 the commercial side, the company significantly improved the prof- Sales 600 750 won the contract for the brake unit itability of the Brazilian plant in Internat. Sales 389 504 for the new VW PQ 35 platform. Nova Paranoa in which it has a

18 COMPONENTS

ith a 6% increase in ers and launched a control system W turnover and international for domestic gas water heaters. sales accounting for 64% of total Orkli obtained ISO 14.000 turnover, the most important aspect Environmental Certification and of the year was the boost given to the Silver Q for Quality, after hav- the internationalisation process, ing scored more than 400 points with the creation of a Sales Office in an assessment based on the for Mondragón Componentes in EFQM management model. Atlanta (USA) and the new plants set up abroad by Copreci, Eika Electronics achieved internation- and Matz-Erreka. al sales accounting for 56% of total turnover on average. In semi- Copreci took over Rampgas in conductors, where there was a Italy, which is now called Copreci Copreci slowdown in activity due mainly to Systems and in Mercosur started the crisis in the computer and up Copreci do Brasil, close to Sao based on the micromachining of telecommunications sector, Paulo. Eika started a new activity silicon for use in domestic appli- “Preferred Supplier” status was in the Czech Republic with the ances. achieved from Bosch and the company CzEika, engaged in the thyristor range was significantly manufacture of electric cooking In White Goods, business extended. components and Matz-Erreka set increased by more than 20%, up a plant in the Mexican city of thanks to strong growth abroad In Radio Frequency, the new Querétaro to produce precision and a significant boost in electric Wireless Communications activity plastic parts. cooking appliance components. was launched, a range of detec- The development of electronics in tors with a mixed natural gas and Investment for the Division as a the Gas Cooking business carbon monoxide sensor for the whole totalled 56 million euros, received a boost, with innovations home automation sector and a earmarked basically for process in the safety and control systems range of products for digital televi- automation, an increase in pro- for gas hobs and cookers. A new sion were developed. In Electronic duction capacity and setting up product also started to be manu- Subcontracting, growth was in plants abroad. factured for heating and directing excess of 40% in components for water in dishwashers and the the white goods sector.  In R&D, the Fuel Cell Project stands range of gas components for cook- out. This is based on metal oxides ing applications was completed, José Luis Olasolo MCC Vice-president and is for stationary use for appli- offering customers a complete sys- Chief Executive - Components cations in the home and is being tem for cookers and hobs, which developed by Ikerlan and the includes the following functions: Lawrence Berkeley Laboratory at ducting, regulation, control and the University of California. As combustion. part of the Eureka programme a In millions of euros microsystem has been developed Home Comfort launched a ther- to control the different combustion mostatic valve for central heating 2000 2001 parameters for a domestic boiler. and a system for temperature con- Sales 366 390 Significant advances were also trol in gas heaters, developed and Internat. Sales 235 255 made in the microsensor line, marketed a hydraulic unit for boil-

19 CONSTRUCTION

his Division posted a slight the environmental sector, with the T increase in sales of 3%, incorporation of important engi- with a significant boost in the neering equipment and the con- activity of several business units. struction of two urban waste sort- ing plants in Urnieta and Vitoria. In Lifts and Elevators, the In its machinery business, the Orona Group achieved aggre- agreement with Hyundai was con- gate sales of close to 180 million solidated and in line with its devel- euros, which is 20% higher than opment policy, Daemo hydraulic last year. Orona S.Coop. and the hammers were added to its range. rest of the companies in the Group all performed well. On the inter- Rochman obtained 10% growth. national stage, the Group consoli- Among its projects, the installa- dated its presence in more than Ecotècnia tions for the movement and control 60 countries, with its performance of luggage at Las Palmas Airport in Europe and Asia standing out. and several lines to automate pro- building the Airbus 380 in duction processes in the automo- Over the year, there were impor- Toulouse. In urban building work, tive sector stand out. In terms of its tant projects like Las Palmas the structure of the Conference development policy, a new high Airport and the Bilbao Metro and Centre in Pamplona and the new performance packing machine contracts were won for Shopping terminal at Barcelona airport was launched and Prodel was Centres, Hospitals, Museums, stand out, as do a number of taken over. Hotels and official buildings. This bridges in Spain and Portugal in dynamism was accompanied by a the public works area. In Construction Work and high level of investment and job Materials, Lana recorded creation, with 213 new jobs cre- Ecotècnia strengthened its pres- growth of 23%, as a result of the ated. ence in the wind power sector, by increase in sales of three-ply form- providing innovative solutions in work boards, boards for the man- Finally, a boost was given to the technology field. In this ufacture of furniture and the sale “Orona EIC” Orona Elevator regard, the installation of a 1250 of laminated beams and boards Innovation Centre. This forms part kW prototype in the La Bandera for structures and coverings. Etorki of MCC’s Garaia Plan and will, wind farm stands out which, due continued its policy of entering without doubt, be one of the to its modularity, can be installed new markets and increased the strategic pillars in the future of the in rough terrain, which is more supply of raw materials.  Orona Group. often than not the case in Spain. A contract was also won for the Jesús Maiztegui In Structures and Handling, installation of a 100 MW wind MCC Vice-president Chief Executive - Construction in addition to projects as repre- farm in Burgos, one of the biggest sentative as the dome for the in Europe. In international terms, Giant Telescope in the Canary special mention should be made Islands or the Calatrava rotating of the first Spanish wind-powered generator sent to Japan, which bridge in Buenos Aires, Urssa also In millions of euros won the contract for new factory has been purchased by Hitachi 2000 2001 buildings for Mercedes Benz Zosen. España, the Cepsa refinery in Sales 338 346

Algeciras, special beams for the Biurrarena recorded growth of Internat. Sales 38 40 Panamá Canal and the hangar for 26%, strengthening its presence in

20 INDUSTRIAL EQUIPMENT

n a more complicated year enabled total sales to be I than normal, due to the sig- increased by 10%. Alecop nificant fall in GDP in the most strengthened its business units, by developed economies, the work of boosting its educational offer the Division concentrated on rein- through the application of multi- forcing competitiveness through media technology and generating innovation and productivity. a new activity. In the graphic arts Turnover was slightly higher than sector, Rotok tackled the high cir- the year before, with international culation rotary printing market. sales predominating as they This company, together with Elkar accounted for 62% of total and Danona make up the turnover. Profitability was also Mondragón Graphics Group, good. which is the leader in its sector in Ederfil the Basque Country. Leisure-Sport continued its international development, with a mance of Irizar was especially Coinalde consolidated its position 7% increase in foreign sales, outstanding, with the setting up of on the market with new products which accounted for 62% of total a joint-venture to manufacture with special points and coil turnover. Dikar-Wingroup consoli- coaches in India and the presen- points. Alkargo intensified prod- dated its production plants in tation of the new PB coach. This uct development, designing high- China as the basis for future devel- new model was the culmination of er power transformers with more opment. Eredu increased its the work carried out over more features. In the medical area, “Enea” range of design furniture than three years by a number of Oiarso and Osatu significantly with different collections of chairs, technical and design teams, inter- increased their international thereby consolidating its national nal and external, incorporating a dimension. Oiarso grew by 13% leadership and extending its inter- wide range of new materials, thanks to a 21% increase in national presence to 40 countries. technologies and innovations. exports and Osatu launched an automatic defibrillator, which will continued to penetrate Ederfil continued to expand inter- be the basis of the company’s new markets, extending its sales nationally with growth abroad of international development in the network and achieving growth in 15%. Its capacity for innovation future.  excess of 16% in international stands out with the application of Iñaki Otaño sales, boosting brand awareness new technologies in all spheres of MCC Vice-president on the basis of extending the the company, thereby achieving Chief Executive - Industrial Equipment range and top-range products full process automation, extensive and the sponsorship of profes- and detailed information in real sional mountain bike (Orbea) and time and knowledge manage- cycling (Euskaltel Euskadi) teams. ment in the company as a whole. Hertell and Urola intensified their Components and Technical efforts to penetrate further the In millions of euros Equipment continued to base markets they currently operate in. 2000 2001 progress on growth in internation- Sales 420 453 al sales, which accounted for Industrial Services grew by Internat. Sales 252 290 70% of the total. The perfor- 14% in international terms, which

21 HOUSEHOLD GOODS

he year turned out to be sis situation which is having an T positive but was affected by adverse effect on the country as the uncertainty derived from inter- whole. In China, a joint-venture national events, which led to a was set up with Shangai Vacuum cooling in the demand for con- to manufacture pressure cookers. sumer goods. Total sales This together with the sales office increased by 3% and internation- set up there this year, will enable al sales by 5%. It was also a year us to penetrate a market with characterised by a significant enormous potential for expansion. amount of investment. In the field of quality, special mention must be In Furniture there was a signifi- given to the Gold Q obtained by cant increase in exports recorded the Cooking Appliance business by Coinma (25%) and Danona Fagor Electrodomésticos of Fagor Electrodomésticos. (7%). In the international context, the first year of the joint venture in In Domestic Appliances, in a tion of washing machines, dish- India can be considered very pos- tense year, sales increased by washers, ovens and hob to be sig- itive, as can the negotiations car- more than 3% and exports by nificantly increased, and 4.8 mil- ried out in Mexico to set up anoth- 9.7%, to account for 44% of the lion for the electric water heating er joint venture, which should be total. A number of circumstances plant in Basauri. completed during the first quarter had an effect on performance of 2002. over the year, namely: the slow- Due to its strategic dimension, the down in demand in the Spanish takeover of the French Brandt In Commercial Equipment, market, the severe crisis in Group by the Fagor-Elco consor- Fagor Industrial recorded a signif- Argentina and the extraordinary tium stands out, with Fagor taking icant 18.5% increase in interna- efforts required to rebuild the an initial holding of 10%, and tional sales, with production main warehouse in Vitoria, which with an industrial partnership plants in Cordoba, Catalonia and was completely destroyed by fire agreement. The operation repre- France, and sales offices in in November 2000. sents an important step for Fagor’s Poland, United States, Great position in Europe and will pro- Britain and Germany.  In spite of the difficulties, Fagor vide significant synergies in brand Fernando Gómez-Acedo continued to maintain its leader- and product management, joint MCC Vice-president ship in the Spanish white goods purchasing and new product Chief Executive - Household Goods market, with a 24% share, development. according to data from Anfel. It was also a year of important As far as the plants abroad are strategic decisions and heavy concerned, the Mohammedia investment totalling 74 million plant had another good year, rein- euros: 18.5 were earmarked for forcing its leadership in the the Vitoria warehouse, 13 for Moroccan market; the Wrozamet In millions of euros product development, 12.5 for the plant in Poland was extended and 2000 2001 reconversion of the dishwasher also started to assemble washing Sales 1.031 1.049 plant, 9.8 for the Garagarza pro- machines and the McLean plant in Internat. Sales 438 439 ject which will enable the produc- Argentina was affected by the cri-

22 ENGINEERING AND CAPITAL GOODS

001 was a record year in Electrolux, Bosch-Siemens, Liebherr 2 terms of turnover for this and Fagor and in the iron and steel Division, with growth of 26%, sector: Thyssen Krupp, Aceralia together with a very significant /Arcelor, British Steel, Eko Stahl improvement in profitability and and Acerinox. important investments totalling 24 million euros. In this regard, the Engineering and Consulting construction of the new Fagor underwent a significant amount of Automation plant in Eskoriatza for growth with a 25% increase in its feedback business and a logis- homogeneous terms and the incor- tics centre stands out, together with poration of new subsidiaries like the Fagor Sistemas plant in Ede, offering a consultancy service Aretxabaleta. Reconversion work in the energy field and the creation was also completed on buildings Fagor Arrasate of the Mone Business School, for and installations at Aurrenak and management training. The group- Ona Pres. ing also participated in the launch the setting up of their first sub- of MIK, a Management Research Automation and Control was sidiary in Germany, offering pro- Centre, together with Ikerlan and affected by the brake on demand duction and service in collabora- Mondragón Unibertsitatea, to in the sector, which led to a stabili- tion with a German company and boost the generation of new busi- sation of sales. Together with the for Fagor Sistemas which took a ness management models and investment in the new plant, which 50% holding in the Catalan com- techniques. is scheduled for inauguration by pany Dimaq Torelló and set up the end of 2002, the decision to Cima Nord in Paris, to complement In organisational terms, the reor- produce DROs in China stands out. the activities of Cima Robotique in ganisation of LKS, MSI and This is planned for April 2002, Orange, close to Avignon. Enyca, giving rise, on the one once the prototype and pilot run hand, to iLKS in the consultancy, phases have been completed. It The order books were in line information systems and Internet- was also an intensive year as far with the forecasts. This was espe- realted process fields and, on the as the development of new numeri- cially important for Batz, as they other, to Mondragón Sistemas as cal controls and regulation compo- achieved 26% more than the a Systems Engineering company, nents were concerned. previous year. The grouping con- specialising in Automatics, tinues to have an extensive, qual- Industrial Computing and Forming Machinery had an ity customer base which in the Communications.  excellent year in terms of sales and automotive sector includes: profitability, posting the best ratios Ford/Volvo, Volkswagen/Seat, José Ramón Goikoetxea MCC Vice-president in its history at the individual co- DaimlerChrysler, Renault, PSA Chief Executive - Engineering operative level and for the grouping Group, Opel/GM, BMW and and Capital Goods as a whole. As regards new prod- Honda, as well as ancillary com- ucts, the development of the multi- panies like Magna, Tower, Lear, curve presses in collaboration with Johnson Control, Benteler, In millions of euros Ona Pres and Batz Troquelería Gestamp, Tenneco, GKN, Valeo 2000 2001 merit a special mention. and Norinco. Sales 253 313 It was also a year of expansion for In domestic appliances: General Internat. Sales 131 138 Fagor Arrasate and Ona Pres, with Electric/Mabe, Whirlpool/Fadsa,

23 MACHINE TOOLS

he targets established in thanks to a tightening of costs T the business plan were sat- and a lot of effort, results were isfactorily met, with a 16% better than expected. increase in the overall turnover and a 35% increase in interna- On the positive side, the strong tional sales. increase in turnover and orders, especially abroad, recorded by Machine Tools recorded a sig- Doiki stand out, with a 20% nificant 22.5% increase in increase in turnover. This, togeth- turnover and a 12% increase in er with greater internal efficien- orders, compared to a 3% reduc- cy, led to a high level of prof- tion in the sector as a whole in itability. Spain. At the end of the year, the Danobat order books were at 80 million Latz and Zubiola also had a euros, which was 28% higher good year, with significant invest- than the previous year. the manufacture of engine cylin- ment in production equipment der heads worth 11.5 million and increase in turnover and However, it should be pointed euros and the second, another profitability.  out that there was a clearly neg- complete line for producing ative trend over the last four crankshafts for the Perodua com- Antonio Echeverría months of the year, with an aver- pany, worth more than 9 million MCC Vice-president age fall in orders of 32% for the euros. Chief Executive - Machine Tools sector as a whole. This downturn was part of a wider phenomenon In terms of markets, Malaysia affecting the whole of Europe occupied first place for the and the developed world in gen- Danobat Group with 18% of total eral. orders, followed by Germany (16%), United States (12%), Italy According to the European (11%) and France (11%). The Machine Tool Association, most outstanding aspects were Cecimo, in 2002 European pro- the significant improvement duction will be between 15 and achieved in the United States, 17% lower than last year. This is above all in the energy and aero- due mainly to less investment in nautics sector and the significant the automotive industry and the advances made in the aerospace serious crisis affecting the aero- division. nautics industry after the events of 11 September in the United Woodwork Machinery, States. Tooling and Fixtures per- formed unevenly. Woodwork In millions of euros As far as orders are concerned, machinery had a very tough 2000 2001

the two won in Malaysia stand year, with significant falls in Sales 151 164 out, the first from the Proton com- turnover and orders compared to Internat. Sales 84 103 pany, for an automated line for the previous year. However,

24 Distribution Group

25 Distribution Group

001 was characterised by a 2 gradual slowdown in the world economy, which put a brake on the rate of job creation. Fortunately consumer spending did not fully reflect this fall in the rates of growth, with 2001 turning out to be a moderately positive year for the distribution sector.

As regards regulations, restrictions on commercial activity increased, as the Autonomous Communities created new duties and taxes for big stores and licences for opening new outlets were limited depend- Eroski ing on the size of the store. The reg- ulation of the sector now suffers The Viajes Eroski travel agency shoppers in the transition to the from excessive market planning obtained the tourist industry’s Q cer- euro. 250 euro-advisers received and adds a considerable amount tificate for quality and is the only training and dealt with more than of insecurity that makes business leading agency in the sector to 350,000 enquiries, and handed difficult. have done so. Likewise, in the agri- out 200,000 information kits to cultural food area, ISO 9002 certi- help consumers familiarise them- In this context, the following were fication was achieved for the pro- selves with the new currency. the most important milestones in duction of rabbits by Unekel and for the Distribution Group’s compli- the finished product warehouse for Profitability. In order to improve ance with the Basic Corporate Barrenetxe’s horticultural activities. the composition of turnover and to Objectives : tackle business with a high poten- Consumer information has always tial for development and profitabil- Customer Satisfaction. Among been an objective of the activities ity, and in turn take maximum the new sales initiatives undertaken of the Eroski Group. In 2001, the advantage of our own chain of by this Group in 2001 mention Consumer magazine continued to stores, last year an incursion was should be made of the extension to be published on a monthly basis made into new business segments Bilbao of the new on-line sales and two practical guides were pub- like the sale of cars, the offer of channel with a supermarket on the lished about sport and health, and loans and other financial products Internet, which as a pilot experi- lifestyles and food. The Eroski and the sale of glasses and contact ence was first launched in Vitoria. Group Foundation also published lenses. New petrol stations were an Annual Consumer Report, a also opened. These are very popu- A number of agreements were also barometer for the state of consumer lar with shoppers thanks to their signed with associations of stock- affairs in Spain, the conclusions of competitive prices for fuel. breeders and farmers in the main which were extracted from a sur- autonomous communities, in order vey of five thousand consumers. Advances also continued to be to extend the offer of fresh produce made in the Group’s traditional with guarantees prepared by However, the main challenge last business, with record investment in means of integrated production year in terms of information was to new outlets and a 12.6% increase procedures. provide advice and help millions of in total annual profits.

26 Internationalisation. Although Agriculture, Fisheries and Food, Total Sales it mainly operates in Spain, the the City Councils of Madrid and In millions of euros Distribution Group also has 3 Córdoba, the Once Group, to help 4,631 hypermarkets and a chain of 19 find work for the physically handi- 3,895 supermarkets in France. The Group capped, and the Federation of 3,581 is also a member of the Intergroup Basque Schools. non-food purchasing group, locat- ed in Denmark and which has The Eroski Group Foundation also offices in Hong-Kong. offered Research Grants and Aid, with applications received from Development. In line with its dozens of Universities for projects strategy for expansion, the Eroski in the areas of Health and 1999 2000 2001 Group also continued to invest in Nutrition, and Food Safety. 2001, with a total of 557 million euros, to start up 355 new stores, More than 150,000 people partic- of which 9 were hypermarkets and ipated in several solidarity-based 42 travel agency branches. There initiatives proposed by the was also a reorganisation of the Foundation, such as the emergency Investment stores to adapt them to the different humanitarian aid campaigns In millions of euros formats. This expansion policy led organised with Intermon Oxfam 563 to the creation of 4,384 new jobs, and the Red Cross for El Salvador 416 of which more than 500 were gen- and India. 332,378 people also 279 erated in the Basque Country. The attended training activities organ- number of worker-members ised by the Foundation. increased by 1,222. Finally, the Consumer Schools con- As regards the Viajes Eroski travel centrated their educational pro- agency, it should be stressed that, grammes on aspects like the use, in spite of the negative effects of preservation and dietary aspects of 1999 2000 2001 the events of 11 September on the products like cakes and pastries, tourist market, last year this com- wine or shell fish, with more than pany increased its income by more 100,000 participants. The interac- than 29%, opened 44 new branch- tive classroom for environmental es and took over a wholesaler spe- awareness installed in the Workforce cialising in holidays in America. Foundation’s ecobus was visited by During the year, the Travel Air 50,000 consumers, who partici- brand was also launched success- pated in educational activities con- 30,158 fully. This is the agency’s Business cerning the recycling of waste at 25,008 22,324 Division, which recorded a signifi- home.  cant increase in the number of large company clients. Constan Dacosta MCC Vice-president Chief Executive - Distribution Group Social Concerns. In 2001 the Eroski Group signed new agree- ments with a number of institutions 1999 2000 2001 and bodies, like the Ministry of

27 EROSKI GROUP

or the Eroski Group, 2001 F was a busy year in both business and social terms, with a strong increase in sales and employment, the start up of important projects in the logistics area and in the field of new tech- nologies at the service of con- sumers. The group won recogni- tion as the most supportive com- pany in Spain, with numerous ini- tiatives carried out by the Eroski Group Foundation.

The heavy rate of investment will continue over the next few years, as contemplated in the Strategic Plan drawn up for the four-year Eroski period 2001-2004. Over this period the Group plans to invest 1,200 million euros, thereby tasks, from the reception of This social commitment forms completing the programme from goods, the internal transforma- part of the collaboration pro- the previous five-year period in tion of preparation of orders, to gramme in operation with the which 1,274 million euros were the leaving of the load in the ONCE Foundation and renewed invested. bays and the actual dispatch of in April, which envisages increas- the goods. The installation can ing to 10% the number of handi- In terms of logistics, the inaugu- process close to 1.5 million pal- capped people working in the ration stands out in Galicia of the lets a year. Group as a whole. Co-operation logistics depot for the distribution with the ONCE has also been of general goods, as the most In social terms, the Eroski Group extended to the world of sport innovative in the sector in Spain. was recognised as the most sup- with co-sponsorship of a profes- It was built by the Group’s part- portive company in Spain, for its sional cycling team. ner company Vegonsa, and occu- programmes in favour of the inte- pies a surface area of 24,000 gration of the underprivileged, The Eroski Group Foundation, m2 in the initial phase which will mainly for the incorporation of which has 487,852 members all be extended to 64,000 m2 in 100 physically handicapped over Spain, was very busy during 2003. people in the workforce of its its second year of existence. The new stores in Málaga and following actions stand out: the The depot is equipped with a Tarragona. This recognition was signing of a collaboration agree- complete radio frequency con- the result of a vote carried out by ment with Intermón, aimed at trolled warehouse management 51 Spanish NGOs, including the informing shoppers about the system, with a computer system Red Cross, Cáritas, Intermón, characteristics of Fairtrade and that enables all the processes to Manos Unidas, Unicef, Ayuda the sale of these products in the be controlled on line, with the contra la Drogadicción and Save Group’s stores, the preparation synchronisation of all logistics the Children. of an International Co-operation

28 programme in favour of poor Aimed more directly at con- Finally, in a year like 2001, with countries and the annual call for sumers and in collaboration with the euro playing a leading role, three research grants, to promote the Business Institute, the Group the Eroski Group did its utmost to scientific and educational in the presented the first Consumer inform and advise consumers. areas of food, nutrition and Barometer in Spain, covering dif- 250 euroadvisers were trained health. ferent consumer parameters and the campaign “The Euro, based on an opinion poll carried with complete trust” was The Foundation also organised out all over Spain. launched. This meant the freez- the II National Book Collection ing of the prices of almost Campaign, which this year is for In the field of new technologies 19,000 products until March children in El Salvador, and co- and in an effort to keep shoppers 2002 and the indication of prod- ordinated successfully, once continually informed, the Group uct prices in euros and pesetas, again, together with the Spanish set up the Eroski Group both on the shelves in the stores Food Bank, the XI National Foundation Consumer Portal on and in advertising leaflets.  Campaign for the collection of the Internet, with subject-oriented food for subsequent distribution channels covering current affairs, to social institutions helping home economics, nutrition and needy families. do-it-yourself, with the Consumer magazine also playing a signifi- cant role, with a circulation of 340,000 copies. The Portal will also serve as an electronic forum where consumers can propose, participate and exchange opin- ions about consumer affairs, soli- darity and the environment.

29 ERKOP

In terms of business promotion, the most important event was the launch of a new mixed co-opera- tive, Multifood, a joint project developed by Auzo Lagun and Eroski for the production for ready-prepared food, to meet the growing demands from this sector of food consumption. 

Auzo Lagun

his Agricultural-Food cluster As part of MCC’s Science and T continued to grow in 2001, Technology Plan, three technologi- with a 22% increase in turnover. cal projects have been started, with The most important events during positive results deriving from collab- the year were the start of an oration at Divisional level: improvement process to imple- Development of integrated produc- ment a quality system and the tion techniques for agricultural achievement of ISO 9002 certifi- products, Improvement of microbio- cation for rabbit breeding and the logical quality of ready-prepared finished product warehouse for food and Full traceability of compo- horticultural activities. nents in the manufacture of feeds.

30 Research, Training and Education

31 Research

IKERLAN

001 marked the start of a 2 process of change towards a new organisational model that will culminate in 2002, and which covers three different areas: generic and strategic research, project and client man- agement, and peoples’ abilities. The technological knowledge areas are grouped in the follow- ing operational areas: Product Development, Business Processes and Energy, with a clear orienta- tion towards integrated product Ikerlan development.

In order to strengthen the centre’s Likewise, collaboration agree- Ikerlan’s income totalled 11.5 mil- research infrastructure, an ambi- ments were signed with the lion euros. 8 million came from tious investment plan was started, Lawrence Berkeley Laboratory, at contracted R&D projects for com- to extend and remodel the instal- the University of California, and panies and 2.72 million from lations in Mondragón. These will with the Components and generic and strategic research include, together with other labo- Household Divisions of MCC, for projects. The average workforce ratories, a clean room for the research and development into over the year was 187 people, in microsystems activity. Aid has solid oxide fuel cell technology. addition to 41 scholarship hold- been received from the Feder ers.  Fund and the MCC Foundation to It is also worth highlighting fund this investment. Ikerlan’s participation in the cre- ation of the Management Research Centre, MIK, together with MCC, LKS and Mondragón Unibertsitatea, as well as the inauguration of Domolab, a cen- tre for experimenting with and demonstrating the technologies related to home automation, located in the Miñano Technology Park, next to the Energy Unit.

32 IDEKO lishing the VI European Union R&D ufacture of injection moulds; indus- Framework Programme, leading trialisation of parts and research pecialising in Machine the setting up of a Network for into new technologies applicable S Tools, this research centre Excellence in High Performance to its area of work. continued to promote joint teams Machining. made up of research staff from MTC ended the year with income the centre and engineers from In the field of quality, Ideko was totalling 5.72 million euros and companies. It also continued to the first Spanish Technology a workforce of 102 people, collaborate with Universities and Centre to score more than 400 mainly senior engineers and leading European centres, and points in an external EFQM technicians.  signed agreements with I. F. W. assessment. In terms of income, in Hanover concerning technolo- the centre obtained 4.79 million gies for monitoring and control of euros, of which 66% came from the grinding process and with contracted R&D projects and the MODUTEK P.T.W. in Darmstad dealing with rest from strategic and precom- knowledge about high speed petitive research projects. 97 odutek is engaged in the milling technologies. It also con- researchers and engineers work development of modules at the centre, in addition to 20 M tinued to work with Mondragón and systems, using modern CAD  Unibersitatea on ten research scholarship holders. equipment. Its work combines the projects and five doctoral theses. know-how of MCC’s Technology Centres, the resources of the Among the most representative University of Mondragón and the MAIER TECHNOLOGY projects carried out with compa- experience of MCC’s Automotive CENTRE (MTC) nies, participation in the grinding Division. Batz, Cikautxo, Maier machine for aeronautical parts for and the MCC Foundation are all General Electric stands out, as aier Technology Centre partners in the project, which had does collaboration in the design M (MTC), part of the a staff of 28 people at the end of and validation of the high speed Basque Technology Network, spe- 2001. moving column milling machine cialises in the research and devel- for the die making sector in opment of thermoplastic parts and Modutek offers services at its Germany. units for the automotive, domestic clients’ plants, providing resident appliance, telephony and con- engineers both at home and Ideko also participated actively in sumer electronics sectors. abroad. Its projects are related to the drawing up of MCC’s Science different areas in the automotive and Technology Plan, taking on the It works on the basis of concurrent sector: Electronics, Protection of leadership of the following strate- engineering, in close collaboration Pedestrians, Systems, Safety and gic projects “High Performance with its clients, consolidating its Equipment.  Processing” and “Designing position as a development suppli- Robust and Reliable Products”, er, in line with the demanding which involve 19 companies with requirements of the sector. Its activ- a budget in excess of 18 million ities include research; design, sim- euros. It also collaborated in estab- ulation and styling processes; man-

33 Training and Education

Expert Course in Environmental Management, Masters in Web Applications Analysis and Development based on Objects and Components, Masters in Information and Communications Technologies Applied to Training, Masters in Development and Management of Education Centres and a Masters in Development and Strategic Management of People.

The Strategic Plan, drawn up the previous year, set the challenges and established the targets and Escuela Politécnica actions: development of a new Educational Model –Mendeberri Project-, boosting of the research capacity aimed at achieving 50% MONDRAGON nications Engineering, specialising of teaching staff’s time dedicated to UNIBERTSITATEA in Telematics, and Telecommu-nica- research, development of the uni- tions Engineering, specialising in versity campus by means of the n academic year 2000/01, Telecommunications Systems. Garaia Innovation Park. I there were 3,430 students at the MU compared to almost 3,000 Third level courses were also imple- Another important objective is the the year before, which was an mented in Business Administration policy of opening up to other increase of 14%. Of these, 3,200 and Management and in Industrial areas, which has become a reality were taking first and second level Engineering, official recognition with the creation of the new cam- university courses and 230 third was also obtained for third level pus in the Goierri area, where the level and postgraduate courses. In courses in Industrial Organisation first level of Technical Engineering addition to this, 606 students were and Computing, and a in Mechanics is being taught, spe- doing Senior Level Training Management Secretary Diploma cialising in welding and joining Courses at the Higher Polytechnic course was designed. Four masters techniques; with the Bajo Deba School and the Faculty of Business courses were started: an-MBA, campus in Elgoibar, where the first Science. Business Information Systems ERP- level of Business Administration BAAN, Internet Environment and Management will be taught The most outstanding features of Systems Integration and Internet and the Markina campus offering the year were the implementation Environment Systems Development. the degree course in Polymer of the degree course in Language Engineering.  Psychopedagogy and the comple- Work also concluded on the design tion of the process for incorporat- of the following postgraduate ing two new first level degree courses for inclusion in academic courses in academic year year 2001/02: Masters in 2001/02: Technical Telecommu- Financial management, University

34 CIM All this coincided with the XXV (Centro de Idiomas anniversary of the Centre, during Mondragón) which new installations were inau- gurated, aimed at intensifying n academic year 2000-01, relations with companies, and the I CIM recorded a profitability first graduates of the Polymer of more than 5%, which was Engineering course received their  almost two points higher than the degrees. year before and a record figure for the centre. Overall, the Centre had 3,954 students: 1,813 in its ARIZMENDI Academic Division, 1,091 in its Irakasle Eskola Business Division, 500 at its Bai & his second degree co-oper- By Centre in Vitoria-Gasteiz and T ative, which has educa- tional centres in Mondragón, 550 at its Bai & By Centre in San in an EFQM assessment. In inter- Aretxabaleta and Eskoriatza, Sebastián-Donostia. national terms, eight students did provides schooling for more than ten weeks of practical work in 2/3 of the children within its In more qualitative terms, the centre companies in Germany, UK and catchment area. It has more than was awarded the European Seal Finland, as part of the European 3,000 pupils who are taught by for innovation in foreign language programme Leonardo. teaching and learning for the Multi- a total of 300 teachers. Its con- solidated budget is in excess of lingual project it developed. CIM With the economic support of the 12 million euros. In 2001, coin- received the award at the Ministry Regional Council of Bizkaia and ciding with its incorporation into of Education in Madrid. Its man- the MCC and the technological MCC, important steps were agement team was also received support of Enyca, a series of Inet taken for the merger of its four by representatives of the Basque systems were implemented, which co-operatives, in an effort to opti- Government’s Department of significantly improved the internal mise the educational offer and Education.  management of processes like: offer the community a better ser- Online training, Deployment of vice. objectives, Budget management, POLITEKNIKA IKASTEGIA Indicator panel, Registration, etc.  TXORIERRI The most important aspects of the year were the setting up of man- agement units by levels and the uring the academic year LEA-ARTIBAI concentration of Vocational 2000-2001, Txorierri had D Training and 6th form studies 390 students within the state sys- aking as a reference the together with a varied offer in the tem. 3,995 hours of vocational process started in 1999 and T other levels, the creation of a man- training were given in 53 different culminating during academic year agement system of our own for courses, attended by 643 people, 2000-2001, Management Plans basic units and the approval of a mainly people in work. were drawn up affecting R&D and single budget for academic year Technical Services activities, the 2001-2002.  A Masters in Internet Environment promotion of the centre’s own busi- Development was held in collab- ness projects, its geographical oration with Mondragon area and organisational model, in Unibertsitatea and in the area of order to plan the teaching work for quality, 300 points were scored the next few years.

35 In terms of Internal Communication, the T.U. Lankide magazine contin- ued to be published on a monthly basis. In the area of Sociological Studies, the People Satisfaction sur- vey continued to be applied in the Co-operatives. As far as Co-opera- tive dissemination is concerned, information continued to be given about the Co-operative Experience, with 1,150 people from all over the world visiting Otalora to find out about the Mondragón Co-operative Movement in situ. 

OTALORA Likewise, a higher level course deal- ing with Distribution Company Management was organised, with n 2001, in the Management 18 people attending. Work also I Training area, a new Masters continued on the application of the course in Co-operative Management Manager Ability Development was carried out with 14 participants System, which was used by 156 and the academic backing of the people. Business Science Faculty of Mondragón Unibertsitatea. Two In the field of Co-operative Training, seminars were also given dealing two “Ikas” postgraduate courses with Advanced Management Tools, were given for 29 postgraduates, Product and Critical Indicator work continued on the application Management, with a total of 140 of the “Ordezkari XXI” Social Body hours. 84 people attended the Development System for Governing seminars. Councils, used by 57 council mem- bers and 7 seminars were given for Social Council members. As for the “Bazkide XXI“ model for new co- operative members, it was applied in 14 Co-operatives and had 472 participants.

36 Financial Statements and Trading Account Organisational Structure Company and Management Bodies

37 MCC Financial Statements and Trading Account as at 31-12-01

his part of the Annual Report offers an over- Therefore, in line with this decision, Lagun Aro has T all view of Mondragón Corporación also been eliminated from the data for 2000 to Cooperativa, by presenting the Corporation’s finan- facilitate comparisons. cial statements and trading account at the end of 2001. Likewise, a comparison of these figures with The information given refers to the integrated those for the previous year shows year-on-year Balance Sheets for companies that make up the developments. Corporation, as well as the composition of Value Added generated by them over the last two years. This year it has been decided not to include Lagun Aro in MCC’s overall financial statements and trad- To obtain these integrated statements, balances ing account. After an internal reflection it was con- reflecting operations between the Financial, sidered that as Lagun Aro does not carry out any Industrial and Distribution Groups have been offset, commercial activities, the organisation’s profit and and internal economic movements have been loss account does not bear the necessary relation removed, in order to delimit the actual situation of with the rest of the companies making up the MCC as far as its outward appearance is con- Corporation to be included together with them with- cerned. out producing a distortion.

BALANCE SHEET

MCC's Balance Sheet at 31.12.01 showed a total vol- million euros, an increase of 2,190 million euros over ume of assets under administration of close to 14,137 the year, which is 18.3% in percentage terms.

Balance Sheet of Mondragón Corporación Cooperativa

(After Distribution of Net Surplus) (millions of euros)

31.12.00 31.12.01 Annual Variation HEADING Amount % distr. Amount % distr. Amount %

Assets Fixed 2,817 23.6 3,466 24.5 649 23.0 Current 9,130 76.4 10,671 75.5 1,541 16.9 Total Assets 11,947 100.0 14,137 100.0 2,190 18.3

Liabilities Equity 2,340 19.6 2,688 19.0 348 14.9 External Partners 133 1.1 159 1.1 26 19.5 Long term creditors 1,393 11.7 1,728 12.3 335 24.0 Short term creditors 8,081 67.6 9,562 67.6 1,481 18.3 Total Liabilities 11,947 100.0 14,137 100.0 2,190 18.3

The Group that contributed most to this growth was in MCC, increased by 1,091 million euros, due to the Financial Group, whose balance, after the the increase in savings attracted and loans granted adjustments made for inter-company balances with- by Caja Laboral.

38 The most outstanding features of each heading of (14.9%). This increase was due to the profitabili- the balance sheet of Mondragón Corporación ty for the year, together with the demanding poli- Cooperativa as at 31.12.01 are detailed below: cy for capitalisation of surplus, which is mainly reinvested to self-finance development. Fixed Assets The most significant contribution to the aforemen- At the end of 2001, MCC's fixed assets totalled tioned increase came from the Industrial Group, 3,466 million euros, after having increased by which increased its consolidated equity by 157 649 million euros (23%) during the year. million euros, 45% of the MCC total. This was due to the profits made over the year and the incor- Total investment made during the year accounted poration of new co-operative members. for 872 million euros, which was 18% higher than the previous year. Depreciations applied in 2001 External Partners rose to 307 million euros, which is 17.2% more than the figure recorded in 2000. In the last few years MCC has combined internal growth with the development of new companies in Current Assets collaboration with external partners, both on the domestic market and on the international market. The current assets heading is the largest element This has led to a gradual increase in the partici- of the net worth of the Corporation and the one pation of external partners in joint ventures. that grew the most last year in absolute terms (1,541 million euros), although the increase in rel- The capital holdings of these external partners are ative terms (16.9%) was lower than that recorded mainly to be found in companies included in the in 2000. consolidated statements of the industrial co-opera- tives and the distribution sector. The total for exter- 70% of this increase came from the Financial nal partners accounted for 159 million euros at Group, and was mainly due to Caja Laboral’s 31.12.01, an increase of 19.5% over the year, bank investment, with the loans granted to clients although it continued to account for moderate per- and the cash and banks headings having centage of total liabilities (1.1%). increased the most, having risen by 814 and 337 million euros, respectively. Long-term liabilities

In terms of growth this Group was followed by the The balance of MCC funding from third parties Distribution Group, which recorded an annual with a period of maturity of more than one year increase of 359 million euros, due to an increase underwent growth of 335 million euros (24%) in in turnover and new areas of business. 2001, to total 1,728 million euros at the end of the year. Equity This increase was divided among the three MCC's Equity totalled 2,688 million euros at the Groups making up the Corporation, as in addition end of the year, with Share Capital accounting to the considerable increase in Caja Laboral’s for1,185 million euros and Reserves for the term deposits, which have won back the leading remaining 1,503 million euros. role from unit trusts, there was an increase in the amount of long-term funding obtained by the During the year Equity was considerably strength- Industrial and Distribution Groups to back their ened, with an increase of 348 million euros respective development.

39 Short-term liabilities It should also be mentioned that, in addition to resources on the balance sheet, Caja Laboral has This balance sheet heading increased by 1,481 a considerable amount of savings from third parties million euros (18.3%) during 2001. This was channelled through off-balance sheet savings mainly due to Caja Laboral, which recorded an schemes, mainly unit trusts and pension and wel- increase of 992 million euros in deposits, as a fare plans. The balance of these schemes came to result of attracting more funds from clients. The 2,077 million euros at the end of 2001, which is increase in the short-term liabilities of the 3.8% higher than in 2000. Distribution Group (450 million euros) should also be highlighted, in line with the significant expan- sion in its turnover.

Value added generated by Mondragón Corporación Cooperativa (millions of euros)

2000 2001 Annual Variation HEADING Amount % distr. Amount % distr. Amount %.

Value Added 1,892 100.0 2,089 100.0 197 10.4 Personnel costs (1,080) (57.1) (1,222) (58.5) 142 13.1 Internal Yield 812 42.9 867 41.5 55 6.8 Financial Costs (191) (10.1) (256) (12.2) 65 34.0 Cash-Flow 621 32.8 611 29.3 (10) (1.6) Depreciations (262) (13.8) (307) (14.7) 45 17.2 Operating Profit 359 19.0 304 14.6 (55) (15.3) Transfers and other income 8 0.4 31 1.5 23 287.5

Surplus on year 367 19.4 335 16.1 (32) (8.7)

VALUE ADDED euros accounted for 47% of the total. It was fol- lowed by the Distribution Group with 32%, with the To complete this commentary on MCC's Balance remaining 21% corresponding to the Financial Sheet, the above table is offered in which a com- Group. parison is made of the financial statements for the last two years, after being structured on the basis of Personnel Costs rose by 13.1%, due to the consid- the composition of Value Added. erable amount of job creation in MCC. Wages The overall Value Added generated by MCC in accounted for 58.5% of the Value Added generat- 2001 increased by 10.4% to total 2,089 million ed, which was an increase of 1.4 points compared euros. to 2000. This was a result of the adverse effect that the slowdown in the economy had on the use of pro- The biggest part of this Value Added was generated duction capacity in the Industrial Group. It should by the Industrial Group, which with 991 million also be pointed out that the incorporation of new

40 companies and stores in the Industrial and 17.2%, as a result of the high level of investment. Distribution Groups means that the comparison The Distribution Group accounts for the most depre- between the two years is not totally homogenous. ciations (147 million euros, 48% of the total), fol- lowed very closely by the Industrial Group (143 mil- Financial Costs increased by 34% to total 256 mil- lion euros, 47% of the total). lion euros. Although there was a downward trend in interest rates in 2001, these falls mainly occurred in After all the expenses have been deducted, a the second half of the year and for the year as a Trading Profit of 304 million euros was achieved, whole the short-term ”mibor” was higher than the which was 14.6% lower than in 2000. average figure for 2000. Moreover, falls in the mar- ket rates are not automatically passed on to clients, Non-trading income consists mainly of transfers to meaning that any reduction in financial costs tends provisions, profits attributable to external partners to be delayed. and extraordinary results. The figure for 2001 came to 31 million euros, which was much higher than in As far as Caja Laboral is concerned, its financial 2000. costs accounted for 2.49% of average total assets for the year, which is 0.35 points higher than the fig- Therefore, the Final Surplus on the year totalled ure for 2000. This, together with the growth strate- 335 million euros, which is a fall of 8.7% com- gy of the Distribution Group and the continuation of pared to the figure recorded in 2000. This was due new plants being set up abroad by the Industrial to the worsening of the economic situation, which Group, which has meant a significant amount of was felt more by the Industrial Group, as industry investment, has led to the aforementioned increase tends to be the sector most affected by downward in financial costs compared to 2000. cycles.

The depreciations applied by MCC in 2001 totalled The following table briefly summarises how this 307 million euros, with year-on-year growth of Surplus has been distributed, compared with 2000.

Distribution of Mondragón Corporación Cooperativa Surplus (millions of euros)

31.12.00 31.12.01 HEADING Amount % distr. Amount % distr.

Company Tax 32 8.7 28 8.4 Education and Coop. Prom. Fund 29 7.9 27 8.0 Interest on Capital Cont. and Monet. Div. 66 18.0 75 22.4 Capitalised Profit 240 65.4 205 61.2 Total Surplus on Year 367 100.0 335 100.0

The first three headings in the table refer to external payments. The last one covers the significant capitalisation of the remaining Surplus, in the form of co-operative dividends or reserve funds.

41 Organisational CONGRESS Structure Presidency General Council

INDUSTRIAL GROUP FINANCIAL DISTRIBUTION Automotive GROUP GROUP Components

Construction

Industrial Equipment

Household Goods

Engineering and Capital Goods

Machine Tools

Research, Training and Education Centres

Social and Management Bodies

STANDING COMMITTEE OF CONGRESS GENERAL COUNCIL

President: Otaegui, Juan Mª President: Catania, Jesús

Vice-presidents: Salegui, Francisco Vice-presidents: Aldekoa, José Mª Dacosta, Constan Members: Alústiza, José Antonio Echeverría, Antonio Alvarez, Santiago Goikoetxea, J.Ramón Andrés, José Luis Gómez-Acedo, Fernando Ansoategui, Juan José Maiztegui, Jesús Arratibel, José Luis Olasolo, José Luis Arrieta, Juan José Otaegui, Juan Mª Esnal, Jokin Otaño, Iñaki Gantxegi, Javier García, Javier Officers: Gárate, José Ignacio Garnica, Agustín Gisasola, José Mª Gaztañaga, J. Domingo Herrasti, Jesús Mª Herrera, Miguel Larramendi, José Mª Laspiur, Miguel Angel Madinagoitia, José Luis Uzkudun, Juan Mª Markaide, Agustín Villaescusa,Emilio General Secretary: Celaya, Adrián

General Secretary: Celaya, Adrián

42 General Council

José Mª Aldekoa Fernando Gómez-Acedo Constan Dacosta Antonio Echeverría

Jesús Maiztegui José Luis OlasoloJuan Mª Uzkudun Iñaki Otaño

José Ignacio Gárate José Mª Gisasola Jesús Mª Herrasti Miguel Angel Laspiur

Adrián Celaya J.Ramón Goikoetxea

Juan Mª Otaegui Jesús Catania President of the President of the Congress General Council

43 List of MCC Companies

FAGOR EDERLAN AUTOMODULOS DO BRASIL Parque Tecnológico, Rodovia Fernao Dias, Ed. 103 Km. 887 48170 Zamudio Bairro Ponte Alta (Bizkaia) CEP 37640-000 Tel.: 34 944 209 370 EXTREMA-MG-BRASIL Fax: 34 944 209 369 Tel.: 55 35 34355909 Participada al 33% por Fagor Ederlan and MCC Batz Sistemas Inversiones have a 100% y Fagor Ederlan holding Financial Group Industrial Group Activities: Activities: Complete axles for cars. Machining of automotive Banking SEGUROS PARANOA parts. AUTOMODULOS ARAGON ARO LEASING LAGUN ARO Ind. BORRACHA- Capuchinos de Basurto 6-2º CIKAUTXO FAGOR FUNDIÇAO Polígono Barbablanca C/ Gran Vía 35-6º 48013 Bilbao Av. Casa Grande, 1.731 BRASILEIRA 50540 Borja 48009 Bilbao (Bizkaia) Piraporinha CEP 09961- Rodavia Fernao Dias (Zaragoza) (Bizkaia) AUTOMOTIVE Tel.: 34 944 798 300 902 Diadema-SP-(Brasil) Km. 887 Cx. postal 15 Tel.: 976 866 077 Tel.: 34 944 244 350 Fax: 34 944 798 383 Tel. 55 11 40666533 Bairro Ponte Alta Fax: 976 866 078 Fax: 34 944 236 669 www.seguroslagunaro.com BATZ SISTEMAS Fax 55 11 40666182 CEP 37640-000 E-mail: Activities: Bº Torrea 32-34 E-mail: EXTREMA-MG-BRASIL [email protected] Activities: Financial leasing of capital 48140 Igorre (Bizkaia) [email protected] Tel.: 55 35 34358200 General Insurance. Activities: equipment Cikautxo has a 14% Fax: 55 35 34358248 Tel.: 34 946 305 000 Assembly of automotive holding, MCC Inversiones Fagor Ederlan and MCC Fax: 34 946 305 020 components. CAJA LABORAL E-mail: [email protected] a 7% holding and Inversiones have a 51% Social Welfare Promoauto a 14% holding Pº José Mª Activities: FIT AUTOMOCION LAGUN ARO holding. Arizmendiarrieta s/n Assemblies, bodywork Activities: Barrio San Juan, s/n 20500 Mondragón Pº José Mª assembly. Activities: Casting of automotive parts Apdo. 80 (Gipuzkoa) Arizmendiarrieta s/n Hand brake levers. Jacks. Rubber processing. and components. 20570 Bergara Tel.: 34 943 719 500 20500 Mondragón Pedal units. Rear axles. (Gipuzkoa) Fax: 34 943 719 778 (Gipuzkoa) ECENARRO FAGOR EDERLAN Tel.: 34 943 769 044 Servicio.de.Atencion.al. Tel.: 34 943 790 100 CIKAUTXO Amilaga Kalea, 15 BORJA Fax: 34 943 769 156 [email protected] Fax: 34 943 793 531 Bº Magdalena 2, B 20570 Bergara Pol. Barbalanca, s/n MCC Inversiones and www.cajalaboral.es E-mail: 48710 Berriatua (Gipuzkoa) 50540 Borja Fagor Ederlan have a [email protected] Activities: (Bizkaia) Tel. 34 943 769 235 (Zaragoza) 66% holding Tel.: 34 976 869620 Banking. Activities: Tel.: 34 946 137 000 Fax 34 943 765 637 Activities: Fax: 34 946 137 040 Fax: 34 976 869642 Social welfare cover for Activities: Manufacture of brake co-operators. E-mail: E-mail: Screws, studs, ball joints and calipers. Insurance [email protected] a.lazaro@borja. special parts. LAGUNARO- fagorederlan.es LAGUN ARO Activities: FPK MONDRAGON Fagor Ederlan has a VIDA Injection moulded and FAGOR EDERLAN Bº San Antolín, 16 Pº José Mª 100% holding Capuchinos de Basurto 6-2º overmoulded parts. Rubber Gaztanadui, 42 48170 Zamudio Arizmendiarrieta s/n 48013 Bilbao mixes. 20540 Eskoriatza Activities: (Bizkaia) 20500 Mondragón (Bizkaia) (Gipuzkoa) Automotive assemblies. Tel.: 34 944 523 605 (Gipuzkoa) Tel.: 34 944 798 300 CIKAUTXO CZ. Tel.: 34 943 719 000 Fax: 34 944 522 156 Tel.: 34 943 790 100 Fax: 34 944 798 383 Letni,3867 Fax: 34 943 719 001 GALDAN E-mail: [email protected] Fax: 34 943 793 531 www.seguroslagunaro.com PSC 46801 E-mail: [email protected] Pol. Ibarra, s/n MCC Inversiones has a Activities: Jablone Nad Nisou Alsasua, Navarra 50% holding Activities: Activities: Joint occupational hazard República Checa Tel.: 34 948 563 675 Life insurance. Suspension arms. Knuckles. Activities: prevention service. Tel. 00 42 042 8302224 Fagor Ederlan has a 50% Mechanism casings. Clutch Plastic assembly supports. Fax 00 42 042 8302239 holding housings. Engine covers. Noise E-mail: [email protected] Gearbox covers. Activities: shields. Activities: Discs. Drums. Calipers. Aluminium die casting. . Rubber parts. Cylinder head covers Differential gearboxes. Gearboxes.

44 LUZURIAGA MAIER NAVARRA MAPSA COAISA COPRECI MEXICO TAFALLA Polígono Ind. Elordi, s/n Ctra. Echauri, 11 Av. Monseñor Pablo C/Uno, nº 736 Z.I. Tafalla (Navarra) 31979 Iraizotz-Ultzama 31160 Orcoyen Cabrera, 4.811 Guadalajara Tel.: 34 948 700 250 (Navarra) (Navarra) 5008 Córdoba Jalisco-México 44940 Fax: 34 948 702 054 Tel.: 34 948 309 210 Apdo. 1002 (Argentina) Tel.: +52 33 3 145 1963 E-mail: Fax: 34 948 309 333 31080 Pamplona Tel.: 00 54 351 4760006 COMPONENTS Fax: +52 33 3 145 1056 [email protected] E-mail: Tel.: 34 948 325 011 Fax: 00 54 351 4762082 E-mail: [email protected] Fax: 34 948 325 323 [email protected] Activities: E-mail: CONSONNI E-mail: Cylinder blocks and heads Activities: matriceria.comercial@ Bº Trobika, s/n Activities: [email protected] for engines. Plastic injection moulding. si.cordoba.com.ar 48100 Munguía Valves for gas barbecues Activities: Promoauto has an 81% (Bizkaia) Apdo. 35 and cooking taps. LUZURIAGA MAIER UK Manufacture of aluminium holding Tel.: 34 946 156 331 Fax: 34 946 156 281 USURBIL Chaserwater Heaths wheel rims. Activities: COPRECI E-mail: consonni@ C/ Txiki-Erdi Industrial Area Manufacture of water pump Manufacture of engine SYSTEMS, s.r.l. consonni-scoop.es 20170 Usurbil Attwood Road housings. cradles. Vía G. Galilei 12 (Gipuzkoa) Burntwood Low pressure and gravity Activities: 31010 Mareno di Piave Tel.: 34 943 370 200 West Midlands WS7 8GJ cast aluminium parts. GIASA Heating elements for (TV) Italia Fax: 34 943 365 564 (Reino Unido) Av. Monseñor Pablo washing appliances, water Tel.: +39 043 8492531 Tel.: 00 44 1543 277460 PROMOAUTO Fax: +39 043 8492559 Activities: Cabrera, 4.807 heaters, central heating Fax: 00 44 1543 278752 equipment, small domestic E-mail: Brake housings and Portal de Gamarra, 40 5008 Córdoba E-mail: appliances and industrial [email protected] suspension arms. Apdo. 628 (Argentina) [email protected] 01080 Vitoria Tel.: 00 54 351 4762101 use. Activities: Maier has a 60% holding Tel.: 34 945 129 100 MAIER Fax: 00 54 351 4762082 Gas rails and tubings. and MCC Inversiones a Fax: 34 945 129 110 Pol. Ind. Arabieta, s/n E-mail: COPRECI 40% holding MCC inversiones has a Apdo. 103 cpassera@matriceria- Avda. de Alava, 3 COPRECI 50% holding 48300 Gernika Activities: maa.com.ar E-20550 Aretxabaleta VALENCIANA, S.A. (Bizkaia) Plastic injection moulding Activities: Promoauto has an 81% (Gipuzkoa) Lepanto 6 Tel.: 34 946 259 200 and finishing. Development of automotive holding Tel.: 34 943 71 94 99 E-46930 Quart de Poblet Fax: 34 943 79 23 49 Fax: 34 946 259 219 parts. Activities: (Valencia) E-mail: CHROMECO E-mail: Tel.: +34 96 1536165 Engineering, manufacture [email protected] [email protected] Lichfield Road PROMOAUTO and implementation of Fax: +34 96 1536166 Brownhills COMPONENTES www.copreci.com E-mail: Activities: assembly and welding lines. West Midlands WS8 6LH [email protected] Plastic injection moulding. Av. Eurico Ambrogi Activities: (Reino Unido) Santos, 2.100 Die making. MASA Taps and thermostats for gas Activities: Tel.: 00 44 1543 453333 Distrito Industrial Finishes: chrome-plating, Av. Monseñor Pablo cookers, ovens and hobs. Gas burners for cookers and Fax: 00 44 1543 575402 Piracangaguá screen-printing, heat Cabrera, 4.809 Electrically operated pumps, hobs. Maier has a 60% holding CEP 12042-010 Taubaté- engraving, painting, laser, 5008 Córdoba timers, pressure switches, and MCC Inversiones a Sao Paulo (Brasil) etc. (Argentina) thermostats and electronic ZERCO 40% holding Tel.: 55 12 36276006 Tel.: 54 351 4762092 controls for washing Komenského 274 Fax: 55 12 36276002 MAIER DO BRASIL Activities: Fax: 54 351 4767329 machines and dishwashers. 793 68 Dvorce u E-mail: componentes@ Estrada particular Plastic injection moulding E-mail:sschmid@ Transformers for microwave Bruntálu promauto.com.br Eiji Kikuti, 300 and finishing. matriceria-masas.com.ar ovens. Components for gas Czech Republic Promoauto has an 81% heaters. Thermostats for Bairro Cooperativa Promoauto has an 81% Tel.: 420 646 74 54 92 holding washing machines, convec- CEP 0985-2040 FERROPLAST holding Fax: 420 646 74 54 95 Sao Bernardo do Campo- Polígono “A Granxa” Activities: tors and electric ovens. E-mail: [email protected] SP-Brasil Parcela 2, Rua 1 Manufacture of machined Activities: COPRECI DO BRASIL Activities: Tel.: 55 11 43556700 36400 Porriño components. Design and manufacture of Manufacture of taps and Fax: 55 11 43556706 (Pontevedra) dies. Avda. Eurico Ambrogi safety systems for domestic E-mail: Apdo. 6015 Santos 1900 A gas applications. [email protected] 36210 Vigo Distrito Industrial de Pressure switches and Maier has a 60% holding Tel.: 34 986 342 020 Piracangaguá electric thermostats for and MCC Inversiones a Fax: 34 986 342 999 CEP: 12010-970 washing appliances. 40% holding E-mail: [email protected] Taubaté-SP-Brasil Maier has a 51% holding Tel.: 55 12 2861573 Activities: Fax: 55 12 2861553 Plastic components. Activities: Thermoplastic injection Activities: moulding. Taps for gas cooking.

45 List of MCC Companies

EIKA FAGOR MANCHALAN ORKLI ECOTÈCNIA Etxebarria ELECTRONICA Avda. Castilla la Ctra. Zaldibia Amistat, 23-1º Apdo. 20 Bº San Andres, s/n Mancha, 11 E-20240 Ordizia 08005 Barcelona E-48270 Markina Apdo. 33 E-19171 Cabanillas del (Gipuzkoa) Tel.: 34 932 257 600 (Bizkaia) 20500 Mondragón Campo Tel.: 34 943 80 50 30 Fax: 34 932 210 939 Tel.: 34 946 167 732 (Gipuzkoa) (Guadalajara) Fax: 34 943 80 51 85 CONSTRUCTION E-mail: Fax: 34 946 167 746 Tel.: 34 943 71 25 26 Tel.: 34 949 337 525 E-mail: [email protected] [email protected] E-mail: [email protected] Fax: 34 943 71 28 93 Fax: 34 943 337 526 www.orkli.com Lifts and Activities: www.eika.es E-mail: E-mail: elevators Activities: Design, manufacture and [email protected] [email protected] Activities: Safety components, ORONA maintenance of wind- [email protected] Shielded heating elements. Activities: Regulation and Control for powered generators and www.fagorelectronica.com Pol. Ind. Lastaola Electric hotplates. Heaters Assembly of units and sub- central heating systems, 20120 Hernani wind farms. and touch controls for glass Activities: units for the domestic domestic hot water and (Gipuzkoa) ceramic hobs. Discrete semiconductors for appliance and automotive fluids. Thermoelectric safety Tel.: 34 943 551 400 ECOTÈCNIA axial and SMD surface sectors. Plastic injection systems for gas: domestic Fax: 34 943 550 047 NAVARRA CZEIKA mounting. HYPERECTIFIER moulding. appliances: electromagnetic E-mail: Pol. Ind. de Buñuel, Prúmyslová, 3143/5 technology. Systems for units and thermocouples. [email protected] Parcela G.1 Prostejov (Rep. Checa) analog and digital TV MATZ-ERREKA 31540 Buñuel Activities: Tel.: +420 508 360440 reception: Receivers, Bº de Ibarreta, s/n TAJO (Navarra) Manufacture and Fax: +420 508 360400 Modular, Amplifiers, E-20577 Antzuola Polígono Ind. Tel.: 94 883 20 12 installation of lifts and Participada al 100% por satellite dishes... (Gipuzkoa) Aranguren s/n Fax: 94 883 20 59 escalators. Maintenance Eika Distribution components. Tel.: 34 943 78 60 09 Bº Arragua E-mail: and repair of lifts and Home systems. Electronic Fax: 34 943 76 63 75 E-20180 Oiartzun [email protected] Activities: escalators. Installation and subcontracting: regulation E-mail: (Gipuzkoa) www.ecotecnia.com Hot plates for cookers. maintenance of pedestrian and control circuits for the matzerreka@matzerreka. Tel.: 34 943 26 00 00 Ecotècnia has a 25% doors. domestic appliance and mcc.es holding. FOUNDEIK Fax: 34 943 49 13 63 automotive sectors. www.matz-erreka.com E-mail: Nádrazní, 50 Hlubocky- Activities: [email protected] Mariánské Üdolí 783 66 FAGOR Activities: Structures and Assembly of wind-powered (Rep. Checa) ELECTRONICS Plastic injection. Activities: Handling generators. Fixing elements. Automation Tel.: 00 420 685067560 (THAILAND) LTD. Plastic injection. Mould BIURRARENA Fax: 00 420 685067800 equipment for doors and construction for plastic CALDERERIA Wellgrow Industrial Pol. Bidebitarte E-mail: shutters. injection. TORRES ALTAMIRA Estate Donostia Ibilbidea, 28 [email protected] 82 Moo 5 Bangna- Trad Suzana, s/n. MATZ-ERREKA Apdo. 887 Eika has a 60% holding Highway Km. 36 Pol. Ind. de Bayas, 135 and MCC Inversiones MEX* 20014 Astigarraga 09200 Miranda de Ebro Bangsamk-Bangpakong (Gipuzkoa) has a 40% holding Chachoengsao Misión de Bucareli, 8 (Burgos) Parque Industrial Bernar- Tel.: 34 943 554 350 Tel.: 93 225 76 00 Activities: 24180(Thailand) do Quintana Fax: 34 943 555 360 Fax: 93 221 09 39 Casting. Tel.: 00 66 38 570089 (90) Fax: 00 66 38 570091 Municipio El Marques Activities: E-mail: CP 76249 Queretaro Machinery and After Sales [email protected] EMBEGA E-mail: [email protected] México Service (Public works and www.ecotecnia.com Pol. Industrial, s/n Fagor Electronica has a Tel.: +52 442 2216078 forestry) Ecotècnia has a 40% Apdo. 63 100% holding Fax: +52 442 2216080 Maintenance and industrial holding and MCC E-31200 Estella www.matz-erreka.com supply. Inversiones has a 30 % (Navarra) Activities: holding Activities: (Maintenance management, Tel.: 34 948 54 87 00 Manufacture of electronic marketing of hydraulic and Plastic processing. Activities: Fax: 34 948 54 87 01 components. pneumatic material, Manufacture of towers for E-mail: assembly of structures and wind-powered generators. [email protected] installations). www.embega.com Activities: Decorative metal trims. Printed gaskets. Membrane switches.

46 VENDAVAL LANA ULMA EREDU HERTELL PROMOCIONES C/ Santxolopetegui MANUTENCION Ola Auzoa, 4 Poligono Industrial, s/n EOLICAS Auzoa, 24 Pº Otadui, 8 Apdo. 32 20250 Legorreta 20267 Ikastegieta Amistad, 23 20560 Oñati 20560 Oñati (Gipuzkoa) (Gipuzkoa) 08005 Barcelona (Gipuzkoa) (Guipúzcoa) Tel.: 34 943 806 100 Tel.: 34 943 653 240 (Barcelona) Tel.: 34 943 780 111 Tel.: 34 943 782 492 INDUSTRIAL Fax: 34 943 806 374 Fax: 34 943 653 332 EQUIPMENT Tel.: 93 225 76 00 Fax: 34 943 783 222 Fax: 34 943 782 910 E-mail: [email protected] E-mail: [email protected] Fax: 93 221 09 39 E-mail: www.ulma.es Activities: Activities: E-mail: [email protected] Leisure and Activities: Metal furniture for For the agricultural sector: [email protected] www.lana-scoop.es sport Automatic warehouses countryside, beach and Depressors. Valves. www.ecotecnia.com Activities: Forklift trucks. garden. Reducers, accessories. Ecotècnia has a 40% DIKAR Formwork boards. Boards Modern furniture for indoor Water pumps and milking holding and MCC Urarte Kalea, 26 for furniture. Three-ply use. pumps. Inversiones has a 20 % Apdo. 193 boards. Boards for structural holding (Pol. Ind. San Lorenzo) use. ORBEA IRIZAR 20570 Bergara Activities: (Gipuzkoa) Pol. Ind. Goitondo San Andrés, 6 Promotion of wind farms Tel.: 34 943 765 548 48269 Mallabia 20216 Ormaiztegi Ulma Group Fax: 34 943 760 814 (Bizkaia) (Gipuzkoa) ROCHMAN ULMA C y E E-mail: [email protected] Tel.: 34 943 171 950 Tel.: 34 943 809 100 48210 Ochandiano Fax: 34 943 174 397 Fax: 34 943 889 101 Pº Otadui, 3 Apdo. 13 (Bizkaia) Activities: E-mail: E-mail: [email protected] 20560 Oñati Tel.: 34 945 450 075 Muzzle-loading weapons. orbea@sarenet www.irizar.com (Guipúzcoa) Fax: 34 945 450 257 www.orbea.mcc.es Tel.: 34 943 034 900 Activities: E-mail: [email protected] SHANGHAI Activities: Luxury long- and medium- Fax: 34 943 034 920 WINGROUP LEISURE Activities: Bicycles. distance coach bodywork. www.ulma.es AND SPORTS Rollways. Handling Activities: EQUIPMENT installations. IRIZAR DO BRASIL Greenhouses. Construction Mengjing, Village, Packaging and wrapping Technical Rodobia Mal. Rondon, systems. Packaging systems. Huangdu Town machines. Components Km. 252,5 Jinding District, Shanghai and Equipment CEP 18603-970 ULMA FORJA P.R. China URSSA Botucatu-SP-Brasil Bº Zubillaga, Apdo. 14 Tel.: 8621 59594169 Campo de los Palacios AMPO Tel.: 55 14 68028000 20560 Oñati Fax: 8621 59594769 Apdo. 284 Bº Katea, s/n. Fax: 55 14 68028001 (Guipúzcoa) 01006 Vitoria (Alava) Activities: Idiazabal (Guipúzcoa) E-mail: Tel.: 34 943 780 552 Tel.: 34 945 135 744 Sports equipment. Tel.: 34 943 188 000 [email protected] Fax: 34 943 781 808 Fax: 34 945 135 792 Fax: 34 943 188 130 www.ulma.es Activities: E-mail: [email protected] WINGROUP Activities: Coach manufacture. www.jet.es/urssa Activities: Apartado 168 Steel casting and spun tube Flanges and fittings. Urarte, 14 Activities: for industrial valves. AMPO IRIZAR TVS 20570 Bergara Engineering, manufacture of Industrial valves for petro- Trichy Road, Viralimalai ULMA (Gipuzkoa) metal structures. chemical industry, natural 621316 Tamil Nadu HORMIGON Tel.: 34 943 769 056 gas, power and aluminium. (India) POLIMERO Fax: 34 943 769 178 POYAM. Tel.: 00 91 4339 20393 Bº Zubillaga, 89 E-mail: Construction Fax: 00 91 4339 20236 Apdo. 20 [email protected] Work and EDERFIL E-mail: 20560 Oñati Materials Activities: Pol. Industrial, s/n [email protected] (Guipúzcoa) Camping and exercise 20250 Legorreta Tel.: 34 943 780 600 Activities: ETORKI equipment. (Gipuzkoa) Fax: 34 943 716 469 Coach bodywork. Pol. Ind. Murga, 16 Tel.: 34 943 806 050 www.ulma.es 01479 Murga-Aiala Fax: 34 943 806 349 (Alava) Activities: E-mail: Tel.: 34 945 399 072 Prefabricated elements for [email protected] Fax: 34 945 399 223 construction. E-mail: Activities: [email protected] Electric conductors. Activities: Pine boards and planks.

47 List of MCC Companies

IRIZAR MAGHREB UROLA MANCHALAN COINALDE ROTOK INDUSTRIA Oulja, Km 0.300 Urola-Kalea, s/n Av. Castilla La Mancha,11 Concejo, 10 GRÁFICA Sal-e - Morocco Apdo. 3 19171 Cabanilla del 01013 Vitoria Pol. Industrial Txirrita- Tel.: 212 7 81 01 15 20230 Legazpia Campo (Guadalajara) (Alava) Maleo. Pabellón 11 Tel.: 212 7 81 01 13 (Gipuzkoa) Tel.: 949 337525 Tel.: 34 945 264 288 Pol. Ugaldetxo, s/n Irizar has a 34% holding Tel.: 34 943 737 003 Fax: 949 337526 Fax: 34 945 253 997 20100 Renteria HOUSEHOLD GOODS Fax: 34 943 730 926 E-mail: (Gipuzkoa) Activities: Activities: E-mail: [email protected] Tel.: 34 943 344 614 Domestic Coach manufacture. Nails. Wire. Metal mesh. [email protected] Alecop, Tajo and Fax: 34 943 524 767 appliances [email protected] Componentes de E-mail: rotok@ ELKAR DOMUSA IRIZAR MÉXICO www.urola.com Electrodomesticos y mondragongraphics.com Parque Ind. Bernardo Electronicos, S.Coop. Larrondo Beheko www. Bº San Esteban, s/n Activities: Quintana each have a 20% Etorbidea, Edif. 4 mondragongraphics.com 20737 Régil Parcelas 7 al 12- Construction of blowing holding 48180 Loiu Aptdo. 95 - 20730 machines for the Manzana14 (Bizkaia) MCC Inversiones has a Azpeitia manufacture of hollow Activities: Municipio El Marqués Tel.: 34 944 535 205 37% holding and Keslan, Tel.: 34 943 813 899 thermoplastic bottles. Assembly of electrical Queretaro-México Fax: 34 944 535 776 Danona and Elkar a 38% Fax: 34 943 815 666 Manufacture of blowing installations for domestic E-mail: elkar@ Tel. 00 52 42 382500 holding Activities: moulds. Plastic extrusion. appliances. Assembly of car mondragongraphics.com Fax 00 52 42 215395 Individual boilers. E-mail: Plastic injection moulding. parts. Manufacture of plastic www. Activities: parts for domestic [email protected] Plastic blowing. Plastic mondragongraphics.com Rotary press. injection moulding-blowing appliances. EDESA Irizar has a 100% Activities: OIARSO Cervantes, 45 holding Industrial catalogues. Books. PRODESO Bº Zikuñaga, 57-F 48970 Basauri Activities: Advertising leaflets. Annual Industrial Uribe Auzoa, 10 Polígono Ibarluze (Bizkaia) Coach manufacture. Services 202500 Mondragón Reports. Magazines. Tel.: 34 944 491 200 Graphic products in general 20128 Hernani (Gipuzkoa) (Gipuzkoa) Fax: 34 944 495 096 TIANJIN IRIZAR ALECOP Tel.: 34 943 712 630 www.edesa.mcc.es LITOGRAFIA Tel.: 34 943 335 020 COACH Loramendi, s/n Fax: 34 943 711 717 DANONA Fax: 34 943 335 210 Activities: 218 Hong Qi 20500 Mondragón E-mail: [email protected] E-mail: Pol. Ugaldetxo, s/n White goods. Nankai District (Gipuzkoa) Activities: [email protected] Tianjin (China) Tel.: 34 943 712 405 20180 Oiartzun Education and training (Gipuzkoa) Activities: FAGOR Tel.: 86 022 761 3041 Fax: 34 943 799 212 systems. Consultancy and Tel.: 34 943 491 250 For the health sector: ELECTRODOMESTICOS Fax: 86 022 761 3345 E-mail: technical assistance in Fax: 34 943 491 660 Infusion equipment. Bº San Andrés, s/n Irizar has a 36% holding [email protected] education. Teaching E-mail: danona@ Transfusion equipment. Apdo. 49 www.alecop.mcc.es material. Technological Activities: mondragongraphics.com Catheters. Epicraneals. 20500 Mondragón research centres. Company Coach manufacture. Activities: www. Enteral nutrition. Parentaral (Gipuzkoa) creation and innovation Technical educational mondragongraphics.com nutrition. Accessories and Tel.: 34 943 719 100 centres. General equipment. Prefabricated connectology. Probes. Fax: 34 943 796 881 consultancy. Activities: electrical installations. Anaesthesia equipment. Anti E-mail: Catalogues. Magazines. AIDS kit. fagorelectrodomesticos@ ALKARGO Books. Posters. Leaflets. mcc.es Bº Belako, s/n Annual Reports. OSATU www.fagorelectrodomestic Apdo 102 Travesía de Padure, s/n os.mcc.es 48100 Mungia (Bizkaia) 48240 Berriz Tel.: 34 946 740 004 Activities: (Bizkaia) Fax: 34 946 744 417 Cookers. Ovens. Extractor Tel.: 34 946 225 399 E-mail: fans. Microwave ovens. Air Fax: 34 946 225 391 [email protected] conditioning. Fridges and E-mail:[email protected] freezers. Washing machines. Activities: www.osatu.com Dryers. Dishwashers. Water Distribution transformers. Activities: heaters. Boilers. Storage Medium-power transformers. Electro-medical equipment: heaters. Kitchen units and Autotransformers. Dry Basic defibrillators, with kitchenware. encapsulated transformers. monitor and recording, with pacemakers and pulsioximetry, semiautomatic.

48 ELCO-BRANDT WROZAMET DANONA KIDE MONDRAGON 7 rue Henri Becquerel Zmigrodzka 143 St. Anardi Area, 2 Pol. Gardotza, s/n CONET 92500 Ruel Malmaison Wroclaw Apdo. 42 48710 Berriatua Iturroz, 21 bajo (Francia) (Polonia) 20730 Azpeitia (Bizkaia) 20500 Mondragón Tel.: 00 33 1 47 Tel. 00 4822 6398985 (Gipuzkoa) Tel.: 34 946 833 510 (Gipuzkoa) 166886 Fax 00 4822 6398985 Tel.: 34 943 815 900 Fax: 34 946 833 133 ENGINEERING AND Tel.: 943 712 727 CAPITAL GOODS Fax 00 33 1 47 166898 E-mail: Fax: 34 943 151 481 E-mail: Fax: 943 711 750 Fagor Electrodomesticos [email protected] E-mail: [email protected] E-mail: has a 10% holding MCC Inversiones and [email protected] Automation and [email protected] Activities: Fagor Electrodomesticos www.danona.mcc.es Control www.conetion.com Activities: Insulated panels and doors have a 75.96% holding www.krisol.com Manufacture of domestic Activities: for coldrooms, cold stores FAGOR AIC has a 62% holding appliances. Activities: Veneered and melamine and miniboxes. AUTOMATION and MCC Desarrollo a Manufacture of domestic lounge furniture. Bº San Andrés s/n 38% holding EXTRA appliances Veneered and melamine Apdo. 144 ELECTROMENAGER dining room furniture Activities: 20500 Mondragón Veneered and melamine Connection services Avenue Hassan II Furniture (Gipuzkoa) bedroom furniture BP 179 Mohammedia Tel.: 34 943 799 511 COINMA Veneered and melamine LKS CDEE (Marruecos) Fax: 34 943 791 712 children’s bedroom furniture General Arrando, 40-3º Tel.: 212 2 3327412 Vitoriabidea 4-Z.I. E-mail: marketing-info@ Upholstered sofas 28010 Madrid Fax 212 2 3327425 Ali - Gobeo faborautomation. mcc.es Tel.: 34 913 191 299 Fagor Electrodomésticos 01010 Vitoria (Alava) www.fagorautomation.mcc.es has a 100% holding Fax: 34 913 198 102 Tel.: 34 945 241 616 Commercial Fax: 34 945 240 637 Activities: E-mail: Activities: Equipment E-mail: Numerical controls. Digital [email protected] Manufacture of domestic [email protected] FAGOR readouts. Linear and rotary AIC, LKS, S.Coop have appliances www.sidi.es/coinma INDUSTRIAL transducers. Feed and a 73% holding Santxolopetegui, 22 headstock regulators. Feed Activities: Activities: GEYSER GASTECH Aptdo. 17 and headstock motors. Bº San Juan s/n Wooden office furniture. Engineering and 20560 Oñati consultancy. Apdo. 151 (Gipuzkoa) COINMA INDIA 20570 Bergara Tel.: 34 943 718 030 Engineering LKS CONSULTORIA (Gipuzkoa) 41, Sector 18, Udyog Fax: 34 943 718 181 and Tel.: 34 943 769 004 Vihar, Gurgaon E-mail: Consultancy Pº José Mª Fax: 34 943 767 136 122001 Haryana [email protected] Arizmendiarrieta, 5 Fagor Electrodomesticos (India) www.fagorindustrial.com e-LKS 20500 Mondragón has a 50% holding Tel.: 91 124 6348245 Avda. La Cerrada, 37 (Gipuzkoa) Fax: 91 124 6346870 Activities: 39600 Maliaño Tel.: 34 943 770 335 Activities: E-mail: 300 to 3,000 dishes/hour (Cantabria) Fax: 34 943 771 012 Gas water heaters. [email protected] dishwashers. Tel.: 34 942 261 096 E-mail: www.interiorsespania.com Glass washers. 7-10-14-25- Fax: 34 942 260 506 [email protected] MC LEAN 50 kg. washing machines. E-mail: [email protected] Activities: Valentín Gomez, 151 Activities: Ranges. Brat pans. www.enyca.es Consultancy. 1706 Haedo Marketing of furniture for Convection and combi AIC, MSI and MCC Management Advice. Prov.Buenos Aires the home and office. steamers (gas and electric). have a 66.6% share Specific solutions. Training (Argentina) Fryers. Fry-tops. in Strategy, Quality and Tel.: 54 114 44898905 Commercial refrigeration. Activities: Fax: 54 114 49890942 Telecommunications Continuous improvement, Marketing, Organisation E-mail: FAGOFRI engineering [email protected] and Human resources, Ctra. Córdoba-Málaga Industrial Engineering and Fagor Electrodomesticos km. 8 and MCC Inversiones logistics, Economic-Financial 14900 Lucena matters. Account auditing. have a 50% holding (Córdoba) Activities: Tel.: 34 956 516 179 Manufacture of domestic Fax: 34 957 515 621 appliances. Fagor Industrial has a 51% holding Activities: Domestic appliances.

49 List of MCC Companies

LKS CINYMA LKS TASACIONES MSI ONDOAN Metal Forming FAGOR SISTEMAS Plaza Europa, 5º- 1º B Pol. Basabe, Edificio F MONDRAGON Parque Tecnológico AURRENAK Polígono Industrial 15707 Santiago de 20550 Aretxabaleta SISTEMAS DE Edif. 101 módulo C Basabe, pab. E. Vitorialanda 15 Compostela (A Coruña) (Gipuzkoa) INFORMACION 48170 Zamudio Apdo. 198 Ali - Gobeo Tel.: 981 566 299 Tel.: 943 712 100 Ama kandida, 21 (Bizkaia) 20550 Aretxabaleta 01010 Vitoria Fax: 981 558 435 Fax: 943 797 735 (Denac) Tel.: 944 522 313 (Gipuzkoa) Tel.: 34 945 244 850 E-mail: E-mail: tasaciones@ 20140 Andoain Fax: 944 521 047 Tel.: 34 943 712 080 Fax: 34 945 246 912 [email protected] lksingenieria.es (Gipuzkoa) E-mail: [email protected] Fax: 34 943 712 210 E-mail: AIC, LKS and LKS www.lks.es Tel.: 34 943 594 400 E-mail: Delegación en Gipuzkoa: [email protected] Ingeniería have a 60% LKS Ingenieria has a Fax: 34 943 590 536 Polígono Basabe, F05 [email protected] holding 90% holding E-mail: 20550 Aretxabaleta Activities: Activities: [email protected] (Gipuzkoa) Tooling for different iron Activities: Activities: Automatic assembly [email protected] Tel.: 943 771 587 and aluminium casting Engineering and Property valuation. Property systems. Fax: 943 771 684 technologies in the Consultancy. advice. Property Activities: Robotics. E-mail: aretxabaleta automotive sector. management. Computer systems and @ondoan.com LKS IAMM services. CIMA ROBOTIQUE Activities: BATZ Almda. Doctor Areilza, LKS STUDIO TROQUELERIA Parc d‘activités le Almagro, 15 - 5ª planta SEI Design and development of: Pradines 56 -1º Centro Bº Torrea 32 - 34 28010 Madrid (Madrid) Le Forum Engineering projects and 84100 Orange 48010 Bilbao 48140 Igorre Tel.: 917 022 474 64116 Bayonne CEDEX site management, carrying France Tel.: 944 702 080 (Bizkaia) Fax: 917 022 475 (Francia) out and maintenance of Tel.: 33 49 0111 660 Fax: 944 701 107 Tel.: 34 94 6315 707 E-mail: [email protected] Tel.: 33 559 580 000 general installations, Fax: 33 49 0511 887 E-mail: Fax: 34 94 6315 566 LKS Ingenieria and AIC Fax: 33 559 580 199 emergency and self- E-mail: [email protected] E-mail: have a 60% holding. E-mail: sei@eureka. protection plans and [email protected] LKS has a 60% holding [email protected] archimedia.fr turnkey systems. Fagor Sistemas has a Activities: Activities: MSI and AIC have a Environmental Consultancy Activities: 99% holding. Project and building Market research. 100% holding and Advice Service. Die manufacture. management. Occupational Hazard Activities: LKS INGENIERIA Activities: Prevention Consultancy and FAGOR Automatic assembly Pº José Mª INDISER Computing and software Advice Service. ARRASATE systems. Plaza Alférez development. Robotics. Arizmendiarrieta, 5 Maintenance and Repair of Bº San Andrés, 20 Provisional, 3 entreplanta 20500 Mondragón general installations in Apdo. 18 26001 Logroño I3S DIMAQ TORELLO (Gipuzkoa) industrial buildings and 20500 Mondragón (La Rioja) Plaza del Museo,1-3º Mas les Vinyes, 18 Tel.: 34 943 770 335 services. (Gipuzkoa) Tel.: 941 221 318 48009 Bilbao 08570 Torello Fax: 34 943 793 878 Tel.: 34 943 719 999 Fax: 941 226 558 Tel.: 34 944 241 993 (Barcelona) E-mail: ONDOAN Fax: 34 943 799 677 E-mail: Fax: 34 944 238 348 SERVICIOS Tel.: 34 948 504 262 [email protected] E-mail: [email protected] MSI, MCC Inversiones Parque Tecnológico Fax: 34 938 594 062 www.lks.ingieneria.mcc.es [email protected] LKS Ingenieria has a and AIC have a 51% Edif. 101 módulo C E-mail: [email protected] www.fagorarrasate.mcc.es Activities: 55% holding holding 48170 Zamudio Fagor Sistemas has a Engineering consultancy. (Bizkaia) Activities: 50% holding Activities: Activities: Property valuations. Civil Tel.: 944 522 270 Presses and stamping Winery project Consultancy and sale of Activities: Engineering. Building. Fax: 944 521 047 systems. engineering. computer services. Automatic assembly systems Ondoan, S. Coop. has a Strip processing systems. LKS INTELCOM 100% holding. Welded tube and section Plaza Larrín, nº1 ONA-PRES Activities: manufacturing systems. 20550 Aretxabaleta Transfer, progressive and Pol. Industrial Installation maintenance (Gipuzkoa) conventional dies. Ugaldeguren II management. Tel.: 34 943 712 451 Engineering and Bº San Antolín, s/n Fax: 34 943 712 351 consulting.. 48170 Zamudio E-mail: intelcom@ (Bizkaia) lksingenieria.es Tel.: 34 944 523 808 LKS Ingenieria, ENYCA Fax: 34 944 523 980 and AIC have a 100% E-mail: holding. [email protected] Activities: Activities: Engineering, Hydraulic presses. Telecommunications.

50 ESTARTA SORALUCE LATZ RECTIFICADORA Bº Osintxu Avda. de los Gudaris, C/ Autonomía, 1 B-20570 Bergara s/n Apdo. 147 (Gipuzkoa) Apdo. 56 E-20870 Elgoibar Tel.: 34 943 748 050 20140 Andoain MACHINE TOOLS (Gipuzkoa) Fax: 34 943 765 128 (Gipuzkoa) Tel.: 34 943 743 705 E-mail: Tel.: 34 943 592 512 Fax: 34 943 741 758 [email protected] Fax: 34 943 591 391 Machine Tools E-mail: www.soraluce.es E-mail: (Cutting)) [email protected] [email protected] Activities: DANOBAT Activities: Moving column milling Activities: Distribution group Arriaga kalea, 21 Construction of centreless centres. Fixed bed CNC Standard HSS, HSSCo and Apdo. 28 grinding machines. milling machines. Machining solid carbide drills. Special E-20870 Elgoibar centres. Radial drilling HSS, HSSCo and solid Distribution EROSKI (Gipuzkoa) GOITI machines. carbide tools. Bº San Agustín, s/n Tel.: 34 943 740 250 Arriaga Kalea 1 CONSUM 48230 Elorrio (Bizkaia) Fax: 34 943 743 138 Apdo. 80 ORTZA Avda. de Espioca, s/n Tel.: 34 946 211 211 E-mail: E-20870 Elgoibar Machinery for Pol. Areta, s/n 46400 Silla (Valencia) Fax: 34 946 211 222 [email protected] (Gipuzkoa) Wood, Tooling 31620 Huarte-Pamplona Tel.: 34 961 974 050 E-mail: www.danobat.com Tel.: 34 943 748 323 and Fixtures (Navarra) Fax: 34 961 974 092 [email protected] Fax: 34 943 748 144 Tel.: 34 948 330 438 www.eroski.es Activities: DOIKI E-mail: E-mail: Fax: 34 948 330 002 [email protected] Grinding machines: CNC, Pol. Ind. Goitondo 5 Activities: [email protected] E-mail: cylindrical, exteriors and 48269 Mallabia Retailing in small and large www.goiti.com [email protected] Activities: interiors, flat surfaces, bridge (Bizkaia) Retailing of consumer stores: Fruit and vegetables, and special for the Activities: Tel.: 34 943 171 600 Activities: products in small and large meat and cold meats, fish, aeronautical sector. CNC sheet metal punching Fax: 34 943 174 273 Machinery for wood. stores: Fruit and vegetables, dairy products, groceries, Lathes: CNC, lathe centres, machines. E-mail: Equalising and sectioning meat and cold meats, fish, drinks, frozen food, sundries vertical. Automatic handling. CNC punching machines [email protected] saws. Machining centres. dairy products, groceries, and cleaning materials, with shears included. Activities: drinks, frozen food, cleaning textiles, domestic appliances, DANOMAR Laser cutting machines. ZUBIOLA leisure articles, do-it-yourself, Dimensional verification materials and household 3400 CLUJ Napoca - Automatic press brakes and Bº Landeta, s/n sound and vision, tooling. High precision goods, textiles, domestic ROMANIA B-dul flexible bending and 20730 Azpeitia kitchenware, travel and mechanics. Electronic, appliances, leisure articles, MunciiNr 14 punching systems. (Gipuzkoa) petrol. pneumatic and mechanical do-it-yourself, sound and PO.Box1404 Punching tools. Tel.: 34 943 157 056 gauges. Machining fixtures. vision, kitchenware. Tel.:0040-64-415006 Fax: 34 943 150 026 ERAMA Fax.;0040-64-415047 LEALDE EGURKO E-mail: EREIN COMERCIAL RESTAURACIÓN Barrio Cortazar, s/n [email protected] Activities: Basusta Bidea, 9 Pol. Ibur Erreka, s/n Centro Comercial Apdo. 11 Machine tools. Apdo. 25 Activities: Apdo. 242 Garbera, local 68 I-48288 Ispaster (Bizkaia) 20015 Donostia 20750 Zumaia Tools for wood: HSS drills. 20600 Eibar (Gipuzkoa) Tel.: 34 946 844 004 (Gipuzkoa) D+S SISTEMAS (Gipuzkoa) MD drills. HSS milling Tel.: 34 943 208 544 Fax: 34 946 844 130 Tel.: 34 943 394899 Arriaga Kalea, 1 Tel.: 34 943 860 100 cutters. MD milling cutters. Fax: 34 943 208 634 E-mail: Fax: 34 943 401388 Apdo. 80 Fax: 34 943 143 107 Discs. Cutter heads. [email protected] [email protected] E-mail: erama.ss@ E-20870 Elgoibar E-mail: Window units. Cutters. Activities: www.lealde.com bezeroak.euskaltel.es (Gipuzkoa) [email protected] Marketing of food products Eroski has a 50% holding Tel.: 34 943 748 050 Activities: to the catering trade and Activities: and Auzo-Lagun has a Fax: 34 943 743 767 Horizontal CNC lathes. collectives. Machinery for wood. Edge 50% holding E-mail: Vertical CNC lathes. veneering machines. [email protected] Activities: Profiling machines. www.ds-sistemas.com Catering. Combined veneering + Activities: profiling machines. Sanding Special machinery. Special machines. and transfer machines. Flexible machining lines.

51 List of MCC Companies

FORUM SPORT JANGARRIA MULTIFOOD MODUTEK, S. COOP. Education and Bº Kortederra, s/n Katuarri, 20 Bº Uribarri, 13 A RESEARCH, Edificio, 105 Training Centres 48340 Amorebieta Ansoain- Navarra 20500 Mondragón EDUCATION AND Parque Tecnológico (Bizkaia) Tel.: 34 948 140 192 (Guipúzcoa) 48170 Zamudio TRAINING CENTRES Tel.: 34 946 300 094 Fax: 34 948 131 892 Tel.: 34 943 711 960 (Bizkaia) ARIZMENDI Fax: 34 946 300760 Auzo-Lagun has a 100% Fax: 34 943 711 961 Tel.: 946 420 9601 Larrin Plaza, 1 E-mail: holding Activities: Fax: 946 420 9602 20550 Aretxabaleta [email protected] Research Activities: Ready-prepared food E-mail: (Gipuzkoa) The Eroski Group has a Centres Catering for groups. Cikautxo has 6.6% Tel.: 943 793 132 52% holding Complete service for health UNEKEL holding, Maier a 26.7% Fax: 943 797 922 IDEKO holding, Batz a 16.7% Activities: care sector. Barriada de Berrio, s/n E-mail: Arriaga kalea, 2 holding and Fundación Shopping and Sports 48230 Elorrio (Bizkaia) [email protected] Apdo. 80 MCC a 50% holding. Centres. BARRENETXE Tel.: 34 946 167 884 Activities: 20870 Elgoibar Okerra, 7 Fax: 34 946 167 886 Activities: Education. (Gipuzkoa) EROSMER 48270 Markina (Bizkaia) Automobile module Activities: Tel.: 34 943 748 000 Bº San Agustín, s/n Tel.: 34 946 168 143 engineering and Breeding of rabbits. CIM (AHIZKE) 48230 Elorrio (Bizkaia) Fax: 34 943 743 804 Explot. Berriatua: development centre Avenida de Alava, 4 Tel.: 34 946 211 211 E-mail: Tel.: 34 946 139 157 20500 Mondragón Fax: 34 946 211 222 [email protected] Explot. Etxeberria: MTC (Gipuzkoa) Participada al 78,07% www.ideko.es Tel.: 34 946 166 173 MAIER TECHNOLOGY Tel.: 34 943 712 055 Activities: E-mail: Activities: CENTRE Fax: 34 943 712 181 Retailing of consumer [email protected] Development of and Pol. Ind. Arabieta E-mail: [email protected] products in large stores. innovation in machine tools Activities: 48300 Gernika www.cim-idiomas.com and systems. Product Horticulture in greenhouses (Bizkaia) development. Improvement Activities: and the open air. Tel.: 34 946 259 265 of production processes. Language training. Agricultural-food Fax: 34 946 259 258 Technical support. Translation and interpreting BEHI-ALDE E-mail: AUZO-LAGUN Technology monitoring. service. Olaeta-Aramaiona [email protected] Uribarri Auzoa, 13 (Alava) IKERLAN Activities: ETEO 20500 Mondragón Apdo. 44 (Mondragón) Research and development ESCUELA UNIVERSITARIA (Gipuzkoa) Tel.: 34 945 450 100 José María in automotive assemblies ESTUDIOS EMPRESARIALES Tel.: 34 943 794 611 Granja: 34 945 450 100 Arizmendiarrieta, 2 Fax: 34 943 794 366 Apdo. 146 and components made with Larraña, 33 E-mail: Activities: 20500 Mondragón thermoplastics. Development 20560 Oñate [email protected] Milk. Livestock for breeding (Gipuzkoa) of new technologies. (Gipuzkoa) and meat. Activities: Tel.: 34 943 771 200 Tel.: 34 943 781 311 Fax: 34 943 796 944 E-mail: Catering. Cooked dishes. MIBA Cleaning of buildings and E-mail: [email protected] Ctra. Etxebarria, s/n premises. [email protected] 48270 Markina Activities: Complete service for the www.ikerlan.es (Vizcaya) Training in business health care sector. Tel.: 34 946 167 884 Activities: administration. Fax: 34 946 167 886 Contracted R&D projects for COMISLAGUN Olaeta-Aramaiona the development of new GOIERRI Padre León, 9 (Alava) products or for the Granja Auzoa, s/n. Alaquas- Valencia Granja: improvement of production 20240 Ordizia Tel.: 34 961 988 016 34 945 450 259 processes. (Gipuzkoa) Fax: 34 961 515 907 Mechatronics: electronics Tel.: 943 880 062 E-mail: Activities: and technical design and Fax: 943 880 176 [email protected] Compound feeds. Small production systems. E-mail: Auzo-Lagun has a 73.4% agricultural machinery. Energy: rational use of [email protected] holding Fertilisers and seeds. energy, renewable energy. Phytosanitary products. Activities: Activities: Veterinary service. Catering for groups. Education. Complete service for health care sector.

52 IRAKASLE ESKOLA OTALORA MCC INNOVACION International MCC MOSCU-CEI 20540 Eskoriatza Palacio Otalora SUPPORT BODIES Pº José María Services Leninsky Prospekt, 113/1 (Gipuzkoa) Barrio Aozaraza s/n AND Arizmendiarrieta, 5 MCC INDIA Park Place, Office E-1001 Tel.: 34 943 714 157 20550 Aretxabaleta 20500 Mondragón Moscow, Russia 117918 INTERNATIONAL SERVICES 1110, Eleventh Floor, Fax: 34 943 714 032 (Gipuzkoa) (Gipuzkoa) Tel.: +70 95 156 5307 International Trade E-mail:[email protected] Tel.: 34 943 712 406 Tel.: 34 943 779 300 Fax: +70 95 156 5307 Tower Fax: 34 943 712 338 Fax: 34 943 796 632 E-mail: mcc_internacional Activities: Nehru Place, E-mail: Support Bodies www.mondragon.mcc.es @wanadoo.es University Teacher Training New Delhi [email protected] College. ATEGI Activities: 110019 - India Activities: Activities: Iturriotz, 27 - 2º Funding of technological Tel.: +9111 622 1964 Corporate office. LEA-ARTIBAI Co-operative and business 20500 Mondragón projects. Fax: +9111 623 1612 Avda. Jemein, 19 training. (Gipuzkoa) E-mail: MCC USA 48270 Markina Tel.: 34 943 711 930 MCC NAVARRA [email protected] 1775 Pensylvania Avda. Carlos III, 36-1º (Bizkaia) TXORIERRI Fax: 34 943 773 101 Activities: Avenue, N.W.10th Floor, Pamplona Tel.: 34 946 167 552 POLITEKNIKA IKASTEGIA E-mail: [email protected] Corporate office. Washington, D.C. 20006 (Navarra) Fax: 34 946 166 674 Untzaga Ibaia kalea, 1 www.ategi.com USA Tel.: 34 943 421 942 www.leartik.com 48016 Derio (Bizkaia) MCC Tel.: +1 202 463 7887 Activities: Fax: 34 943 421 943 Fax: +1 202 861 4784 Activities: Tel.: 34 944 544 000 INTERNACIONAL Purchasing portal. MCC has a 25% holding E-mail: Technical education. Fax: 34 944 544 003 Arizmendiarrieta, 5 [email protected] E-mail: FUNDACION MCC Activities: 20500 Mondragón [email protected] Company promotion. MONDRAGON Arizmendiarrieta, 5 (Gipuzkoa) Activities: ESKOLA www.educanet.net/txorierri Tel.: 34 943 779 300 Corporate office. 20500 Mondragón MCC SUSTRAI POLITEKNIKOA Activities: (Gipuzkoa) Fax: 34 943 796 632 Arizmendiarrieta, 5 C/Loramendi, 4 Technical education. Tel.: 34 943 779 300 E-mail: [email protected] MONDRAGON 20500 Mondragón 20500 Mondragón Fax: 34 943 796 632 BEIJING (Gipuzkoa) Activities: (Gipuzkoa) E-mail: fundació[email protected] International business Room 926, Golden Tel.: 34 943 794 700 Tel.: 34 943 77 93 00 Land Building Activities: promotion. Fax: 34 943 791 536 Fax: 34 943 79 66 32 32 Liang Ma Qiao Promotion of the social E-mail: [email protected] Road, Chaoyang economy. Activities: MCC MEXICO District,100016, Activities: Property management. Horacio 1213, Beijing, P.R.China Technical education. MCC Colonia Polanco, Tel.: +8610 6464 3681 INVERSIONES C.P. 11550 México D.F. Fax: +8610 6464 3680 MONDRAGON Arizmendiarrieta, 5 México E-mail: UNIBERTSITATEA 20500 Mondragón Tel.: +52 55 5545 3930 [email protected] C/Loramendi, 4 (Gipuzkoa) Fax: +52 55 5531 5172 20500 Mondragón Tel.: 34 943 779 300 E-mail: Activities: (Gipuzkoa) Fax: 34 943 796 632 [email protected] Corporate office. Tel.: 34 943 794 700 Activities: Activities: Fax: 34 943 791 536 MONDRAGON Company promotion. Corporate office. E-mail: [email protected] ZAGROS Activities: MCC DESARROLLO MCC Arizmendiarrieta, 5 20500 Mondragón University education. Pº José María MONDRAGON- (Gipuzkoa) Arizmendiarrieta, 5 BRASIL Tel.: 34 943 779 354 20500 Mondragón Alameda Santos 2.335, Fax: 34 943 796 632 (Gipuzkoa) 7º andar, Cj.71 E-mail: [email protected] Tel.: 34 943 779 300 CEP 01419-002 Fax: 34 943 796 632 Sao Paulo-SP-Brasil Activities: www.mondragon.mcc.es Tel.: 55 11 3082 3336 Commercial and Industrial Participada al 23,75% E-mail: services. por MCC Inversiones y [email protected] Caja Laboral Activities: Activities: Corporate office. Company promotion.

53 Mondragón, 28 May 2002