CAYMAN ISLANDS DESTINATION PERFORMANCE REPORT 2017 VISITCAYMANISLANDS.COM / 2017 CONTENTS TABLE OF STAYOVER VISITORS? WHO AREOUR MARKET HIGHLIGHTS 34

64 Source:Paul Tibbetts WHY PRESENTALLTHISDATA? VISITORS? WHO AREOURCRUISE ABOUT US? WHAT DOTHEYTHINK 94 86

104 APPENDIX 111 STAY INTOUCH110 GLOBAL OVERVIEW24 CONTRIBUTION TOTHEECONOMY 10 INTRODUCTION 4 RESOURCES 18

VISITCAYMANISLANDS.COM / 2017 1 Cayman Islands Immigration Officer “ The rela o T ligenc anal tified C w tistics, sio w The In anal building o v I as ithin the D e

2 n full 0 O r tio y y all t o m C 1 T o sis tic the 7 b e y a nships

aking

the i has jec

yman m the business s imp s

fo b y t need p d o loc tiv s r rove R future t estab

Ministry lemen a e p andde ese e ta se m k w erfo

I slands

o ith t

fo

fo f o the Dire and F the Dep under r o d M a

lished

r re e rc rm their str ts; r the planning

t d o b f ade y

p h

the a v end a imp s

a o o

o re ta elop ac namic

c t U f th in D w rting e

ults r qua p T

nit p g epartm b ork u a o k orting c user’ ro ic usiness

t urism j c e t t f s obs andho a v t ernal omp e unctions , de is objec d iders, o pin

ed t c o re o a s t ; andpro

ne ing m o e

a r e p cisio tical p c re

ande b n

p orting, f art lac i tiv undame t ility n b o xis h e disci increasing t

t y o e titiv s es ellig f n-m ed str

nsiv f f b i the

u t

t T w y men o x e adv T b ourism s v t r

a t

dec anal l planning enc the aking

i iding businessin e y e

s n a andg Dep ouris a high a

rnal

n t s p e int tall t se e t e ro g y isio a e p t

egy

artm tic d r use.

n andpolic objec viding

a v y o l c a ( tag e g t

C f ns aremade. line. s t ritic ta e c v

e

I t

hange

e and D o e d y e he da o q l urism O r

n a m tiv a uality o fo , ta t l T) y . re f f

e

w i o r ood n

imp This theCa s in liable s bjectiv rese T hich f

y

vibr o the o

The har t

an sta fo r ouris and ellig f ortanc m

. –R C r a m tistic e w a include I rc D d tion ffi y e a t ula enc d a h O man c i y s: c a p media e a ta,

ien

T e v s. m stak tio s d , e ampaign deliv e

s

n on the a ission t . In lop t use thek n m o d ta

I epar h slands. manne t . e

m repo the and holders ing s R q ery ful a anag ese uality; a s is t

str a rting. i f n r u

r a t business ame f

H eng o ing rch t orma o a

cce suppo use c

e driv a onsist t This thening the w Unit ion y tion r ork. t e ris se ourism

w d rt t iden i ss. enc n e This o as sta and t the c e

, o i l a y - - - - f

1 China consolidated its leadership as the country that spent the most on trips abroad in This is the second edition of the Annual Report. The report provides a comprehensive view 2017, with an expenditure of US$258 billion (+5%). United States of America (+ 9%), was of tourism in the Cayman Islands and presents the following sections: the second largest spending market in the world. American travellers spent twelve billion dollars more than 2016 on international tourism, reaching a total of US$135 billion in 2017. Contribution to the Economy detailing Who are our stayover visitors? The expenditure of Germany (the third largest market) and the United Kingdom (the fourth visitor expenditure in the economy and Demographic profile, trip details largest market) grew in both cases by 3%, and that of France (the fifth largest market) by 1%. direct accommodation revenue received and travel planning. Australia (sixth) registered a growth of 7% and Canada (seventh) of 9%. The list of the top by the Cayman Islands Government. Who are our cruise visitors? ten is completed by the Republic of Korea (ninth), where spending grew by 9%, and Italy (tenth), where it increased by 6%. Resources such as accommodations Seasonality and pattern of passenger statistics, employment, airport and other arrivals, demographic profile, trip details Noteworthy outside the top ten with remarkable growth in expenditure was Sweden (+ 14%) developments needed to drive visitation. and travel planning. and Spain (+ 12%). What do they think about us? Detailing Global Overview of aviation, stayover visitor experience and intentions. The four economies of the BRIC group (Brazil, Russian Federation, India and China) also visitor arrivals and cruise passenger increased their spending in 2017. The Russian Federation (+ 13%) recovered after several arrivals in relation to the Cayman Islands. Why present all this data? Conclusion

PAGE 6 PAGE years of decline reaching US$31 billion, climbing three positions and joining the group of 7 PAGE and Exit Survey methodology. the top ten to eighth place. Brazil (+ 20%) also recovered strongly and rose eight positions Market Highlights detailing the pattern to reach the sixteenth position with US$19 billion dollars in spending. India continued its and characteristics of visitors from the Stay in Touch expansion with a growth of 9% in spending, reaching US$18 billion dollars, and advanced United States, Canada, United Kingdom four positions in the ranking, reaching the seventeenth place. and Ireland, Continental Europe and Appendix giving definition of concepts Latin America.. used in the report and detailed table. Europe received 51% of worldwide tourism travel and 37% of worldwide tourism receipts. The Americas despite only receiving 16% of international visitor traffic accounted for 25% of worldwide tourism receipts. WORLD & CARIBBEAN Figure 1

Source: © UNWTO Barometer WORLD’S TOP TOURISM SPENDERS 2017 2018 - World Tourism Organisation TOURISM (UNWTO), April 2018 CHINA 258 US$ Billion (+5%) 1 World Tourism USA 135 US$ Billion (+9%) The United Nations World Tourism Organization (UNWTO) “ GERMANY 84 US$ Billion (+3%) reported that in 2017 international stayover visitors arrivals UK 63 US$ Billion (+3%) reached a total of 1,322 million, this was a 6.7% increase over 2016. Within UNWTO defined regions, Europe (8.4%) led Figure 2 FRANCE 41 US$ Billion (+1%) growth in stayover arrival, which was influenced by strong performance by Mediterranean destinations. INTERNATIONAL TOURISM 2017 International tourist arrivals: 1,323 million International tourism receipts: US$ 1,237 billion* 2017 was characterized by sustained growth in many desti- 2 nations and firm recovery for some destinations that suffered decreases in previous years. Results were partly shaped by the global economic upswing and robust outbound de- EUROPE 51% EUROPE 37% AMERICAS 16% mand from many traditional and emerging source markets, INTER- INTER- AMERICAS 25% NATIONAL ASIA & THE PACIFIC 24% NATIONAL particularly a rebound in tourism spending from Brazil and ASIA & THE PACIFIC 30% TOURIST MIDDLE EAST 4% TOURIST MIDDLE EAST 5% the Russian Federation after a few years of declines. ARRIVALS AFRICA 5% RECEIPTS AFRICA 3%

1UNWTO World Tourism Barometer (Volume 16) 2http://media.unwto.org/press-release/2018-04-23/strong-outbound-tour- ism-demand-both-traditional-and-emerging-markets-2017 Emerging economies play a key role in tourism in tourism role a key play economies Emerging development and we are very pleased to see see pleased to very are we and development and Federation the Russian of the rebound India, as these and the ongoing rise of Brazil, contribute outbound markets emerging key in many diversification and market growth to General, Secretary- said UNWTO destinations”, Pololikashvili. Zurab *2016 data VISITCAYMANISLANDS.COM / 2017 VISITCAYMANISLANDS.COM / 2017 VISITCAYMANISLANDS.COM VISITCAYMANISLANDS.COM / 2017 PAGE 8 Table 1: Top Ten CaribbeanCountries (Stayover Arrivals) -6.7% (i.e. Antigua &Barbuda)and-17.9% (i.e.British Virgin Islands). -90.0%. Most of thesedestinations ended the year with no gains. Declinesranged between which were to follow. Monthly declinestypically exceeded -30.0% andreached ashigh US Virgin Islands. Each destination suffered severe disruption to itsgrowth inthemonths Islands, Dominica, Puerto Rico, Sint Maarten, St. Martin, the Turks & Caicos Islands and the Barbuda (particularly Barbuda),Bahamas(particularly thesouthernIslands), British Virgin matically changedinSeptember when major hurricanesaffected Anguilla, Antigua and The growth which somedestinations received duringthefirst eight months were dra- representing adeclineof 6.9% when compared to theperformance in2016. lion international trips were madeto theregion duringtheSeptember to December period, estimated -4.0% inDecember to -8.6% inOctober. In absolute terms, approximately 8.0 mil In the post-hurricane period, October to December, decreases in arrivals ranged from an estimated US$34.2 billion. for approximately 7.6% of total visitor expenditure in2017. Overall, stayover visitors spent an marked theeighth consecutive year of growth. Spendingby cruisepassengersaccounted representing a2.6%increase when compared to US$36.0 billionin2016. This performance Total visitor expenditure in the Caribbeanreached an estimated US$37.0 billion in 2017, the devastation causedby theSeptember hurricanesandthesubsequent hotel closures. and augmented airlift capacity between the region and its source markets tempered by tions, thefulfilment of strategic marketing initiatives (roadshows, familiarization tripsetc.) global economic conditions, enhanced tourism-related infrastructure within thedestina- outbound travel from theUnited States -theCaribbean’s mainsource market, improved the Caribbean Tourism Organization (CTO) these outcomes reflect sustaineddemand for was 30.1millionpersonsin2017, anincrease of 1.7% when compared to 2016. According to Based onpreliminary data, international stayover tourist arrivals to theCaribbeanin2017 Caribbean Tourism 4 3 Source: Caribbean Tourism Organization, March 2018 Data from BahamasandCubadata was not available. St. Maarten hadinsufficient data. Turks &Caicos Islands Dominican Republic U S Virgin Islands Cayman Islands DESTINATION Puerto Rico Martinique Barbados Jamaica Belize Aruba 1,070,548 1,598,559 2,352,915 416,434 418,403 427,111 535,646 612,702 661,160 6,187,542 Arrivals 2017 Tourist 3 -2.9 -10.7 7.8 3.8 -8.2 8.5 10.8 3.1 -14.3 4.7 % Diff 2016-17 YOY 4 - Republic and Jamaica received thelargest portion(35.7% of thetotal market visits from thismarket grew ineachmonth of the year when compared to 2016.Dominican Caribbean travel more affordable for Canadians.Except for September andOctober, tourist destinations. Additionally, thegainsof theCanadiandollar againsttheUSdollar made ing Canadianeconomy andincreased services from major Canadiancitiesto Caribbean for 11.5%of Caribbean visitors. CTO reported that the growth was becauseof a rebound- Visitation from theCanadianmarket increased by anestimated 4.3%in2017 andaccounted Cayman Islands (13.4),Barbados(11.5%)and Aruba (10.5%). 2017. The countries with highestgrowth rates for American visitation were Grenada (16.1%), minican Republic, Jamaica andPuerto Rico) each welcomed over 1.5million Americans in timated to have grown by 0.5%. The top three markets for Americans intheregion (Do- The United States accounted for approximately half of all arrivals to theregion andises- Islands. an (ranking order) were Bahamas,Cozumel, Jamaica, Cayman Islands andtheUS Virgin during thefourth quarter. The top 5markets for cruisepassenger arrivals intheCaribbe- regular schedulesto provide temporary housing for relief workers anddisplaced residents cruises to becancelled or rerouted after the hurricanes. Someships were diverted from cept for September and December when damagesto major portsand destinations caused 2.4% increase when compared to 2016.Cruisepassenger arrivals grew ineachmonth ex Cruise passenger arrivals in2017 was an estimated 27.0 millionpassengers, which was a growth amongthesixdestinations (out of 15reporting) which registered increases. performances intheCayman Islands (38.3%), Jamaica (34.4%)andGuyana (33.3%)led South American visitation to theregion declinedby 6.5%andtotaled 1.8million.Strong rates were recorded inSuriname(51.9%),Dominica (25.7%) andBelize (17.6%). tainties, as well asthedelayed formation of agovernment inGermany. The highestgrowth which still loominindividual countries suchasBrexit negotiations andtherelated uncer a strengthening euro. Results did not seem to be affected by the political disturbances all results reflect thestrong economic performance across theEuropean continent and market accounted for 19.2%of total arrivals to theCaribbean. According to CTO, theover The European market recorded growth of 6.2% in 2017, totaling 5.7 million visitors. This Lucia (12.7%) and Aruba (12.1%). visitors. The highestgrowth rates were recorded inBelize (19.3%),Bermuda(15.8%),Saint 5 Cancun andCuba usually account for anadditional 40%of all arrivals from Canada 5 ) of Canadian - - -

VISITCAYMANISLANDS.COM / 2017 PAGE 9 1 1 Camana Bay iture incr S spend re C share estima d u T I m as the the t visit airpo the t e C In visit c understanding g T slands insubseq o r o ourism har x res t a o anspo I I y vie urism a D D p

ta v . 201 v y n

O O enditure. e e t o o Gon numb a aluables o act . o ourism industry w

fo ase rnme rt T T r rs tha c

v t This

in

e, 7 ed quisition arriv t e o r has has ed e , w

rta f r

e t during 2 t

ristic e o o t

t KY$ ithin thede e

0 v o e a h enhanc x urism in n tio v e x isit is 16. b als d urism p re r e e t p x

een

e

enditure r o n p enditure this a

651. a 2016. s andc ors v d the fo f E

Cruise enditure in201 re remains

elop e the on xpenditure visit 2.1 r

o s

and a

e

7 t t uen f e o e a

d sec x w

inat

ccoun w

x p p d ays million. e c visit ed o the o

p , butisno onsum loring e o c n rs. stina o its

visit t se tion enditure

o rc m

k n ion w

o use n and tha e o an trib e e S i v f hic omi m y r ull n stic ctions. e t till o ’ tio

s e tag

and t pac r

r r e i diffe ution.

h

This

m d

e p

o the t e c estim pic c n

dire a o c

trip tion r o x p 7

. e fo is

urism airlines e c

t t theo p . k n o t is

i o re ture then o on e r v past enditure omic p rtan w c

n e e

y o n d 76.4% t as a g trib is xpenditure g d

t i e the c t n oods i

es v re t fine t o is o t ourism a three a

e n follo

c ution m indic f v c

incre

l

being and lassifie KY$ y C e o t t a

ponen o d o

o nue o

a n way c w n

urism and t yman f w trib onside as a l

a y as y 7 o ase e ed taxi l

t e

1 sta

f o . stim m

. ars u amoun d e visit 7 include 23. re r F t, s b

t s

easure tistics o b o o e m y timat c o in I

servic the as rs f y slands 6 r rvic

r

holistic eiv a v

i

a ors

lli % the non-re t e e the tion. o e tha r

x on ed ther o d

e ts numb a amp ’

e the

f use

s activities, d

h

e d e t

the C inb o paid

e t

as

onl x e b ourism

w r a

alth m a p v side

c visit ful le, y y 7 12.4% ound ill t i

end o e

1 s 4.2 e man t

1 y w 1 o

n r i

the the a

t fo fo

b tal b e air o o o s n o o % e l y - - - r r r t r f f l

1 11 VISITCAYMANISLANDS.COM / 2017 PAGE 12 estimated to beKY$2,830.70 andtheaverageparty spendper night was KY$449.32. together onatripand whose expenditures were pooled. The average partywas spending The average travel party size for 2017 was 2.38persons;theseare personstravelling 14.4% 56.0% recorded in2016.This was influenced by thesecond half of the year growing by In thefirsthalf of the year, spending was 52.2%of total expenditure. This was lessthanthe per day in2017. destination welcomed The increased total expenditure was becauseof a variety of factors mainly that the a ninety-seven million,sixhundred thousandCayman Islands dollars(KY$497.6m). This was It was estimated that stayover visitors’ expenditure in2017 was four hundred and night in2017.a was This Average spendper stayover visitor inthedestination was KY$188.79 per Table 2:Detailed Stayover Visitor Expenditure Source: CaymanIslands Department of Tourism EXPENDITURE STAYOVER VISITOR KY$67.1 millionor 15.59%increase over 2016. Expenditure (KYD'000) Average Expenditure per Average Expenditure per Total StayoverVisitor Average Length of Stay person per night (KYD) and thefirstsixmonths growing by only 3.7%. Average Expenditure Average Expenditure Average Expenditure party per night (KYD) Party Size (Persons) per person(KYD) per party (KYD) Total Arrivals (Persons) (nights) 32,952 more visitors than2016andtheaverage visitorspent more KY$10.65 increase over 2016. 430,529.40 385,451 2,669.51 1,116.95 2016 178.14 425.76 2.39 6.27 418,403 497,635.00 2,830.70 2017 1,189.37 188.79 449.32 2.38 6.30

YOY Diff 67,105.60 32,952 161.19 72.42 10.65 23.56 -0.01 0.03 15.59 8.55 % 6.04 6.48 5.98 5.53

“ was visitor in thedestination Average spendper stayover night in2017 Source: CaymanIslands Department of Tourism followed by spendingonfood anddrinks which accounted for 27.4%. expenditure Accommodation spending accounted for Non-Packaged expenditure accounted for 90.1%of total expenditure. Figure 3:Distributionof Expenditure by Stayover Visitors 2016 vs 2017 (not IncludingPackage Travel) Recreation, culture and Food andBeverage sporting activities Accommodation

Transportation KY$188.79 per Shopping . This wasin 2017.This Other higher thanthe47.2% share in2016.Accommodationwas 48.1% of stayover visitors’ non-packaged 2016 2017 6.1% 6.5% 7.8% 7.9% 10.5% 9.9% 28.2% 27.4% 47.2% 48.1% 0.2% 0.2%

VISITCAYMANISLANDS.COM / 2017 PAGE 13 1 1 The Westin Grand Cayman Seven MileBeachResort &Spa

(i. e A F 1 S ing v n 9.9% Carib W d included all pac . i

r C 0 i o e a a

gure 4:Compos t a u . hen r

y tio tion 9 y anspo r man

w c m k % repo e Oth ages n o bean and e

: eals.

o

C f re in23. f Airwa loo r

f er rom IDO w t t

a o re t r W ith G ion A tal t R king p T r a a ed spo o c o ys

ter R c u c Vis o

u the w

ommo H m A c nd t t rchased. o n visit o i F S e A c ition t omm Med i 7% and9.3% o o undtrip purc nden S h o

por t a c c o o T ommo lth / i nly (n (to/f c

i o T r b n Exit ster I r d anspo ommo r with r R

r m n ans o ts a destina E d e i o & Bever cal o a

a xit v r u A r W f R eals hasing k C

t om the

ndtri o por s elo o ts

ion c

T f e s a all ellness Servic lands) d S ast m t Surv c ra d r r p i d a t viti r m urv Divin R a t hotel

e t f a a G e end. with v tio a ion t e Oth city o ro a p t a T air als ion e tion. t e n ion e t nly our i ro

g i Air l e ion t o als n e and t s Packag e m e

e ) a y n - s / e g

)

und l 201 y s r m .

a

t o

The the r w

s f anspo v pack 7 O

e 1 a included t 4 re f r c

e 201

. anspo t 0% s a op

tha E tio ages rta 1 1 2 7 9 x 7 9 6 5 3.3 4.0 3.7 2.8 8.6 p

selle n inc . . . t, C 3 8 7 edia, tio

% % % a rt % % % % % p luded y 7 n a respectiv t as 1 1 3 m 1 1 0 2 r o c

. . .9% . . .

.8% 8 4 4 4 4 k

w an o J % % % % % / a e part f as

g f tBlue p I ro e. slands a ack include c m a This c o

e

o a f

the p l

V y ges m art p aca . Visit ack moda

a d h

c o

t tions, o c o a t f a oun o e

g the c r l tio 98.6% es,

c and Exit o t n Che e mmo d

100 d e w sur div

sti f a ith o o % p - - - - r f

1 1 1 1 T S F In e Cruise million) inthede A This a i o x gure 5: v b u cursions 2 e l rc e 3: 0 r e age w 1 E Sho B F : 7

x o D e C as aK Distr c , visit o v

IDO e ursion e pping shopp d and t r ail Onshor spe a T g ors ibu ed Cr whic

e Spending (KYD'000) Visit Y$1.4 nd tion T A A ing spe otal CruiseVisitor A o Cruise uis v v v h acco e p r e e

stina o p e

E e P

p Visits ( e 5 increase f r r r n e a xit Sur

r a a arty

a E e Vis

t cco r g g p ge 46. 47. xpenditu r

3 3 o

P e e erson p cruise 9 9 N i tion. P t n assenger

5 .2% . arty o 5 Spending Spending S Spending u 0 asseng u u e v % P r % i n Expenditure % e mbe z n

erso hundred y e t t

e This isaKY$4.1m ed 201 (KY (KY (KY re d

v r o ns) b 7

f D D isit e f o D y 9 8 o v o s C r f ) ) . . e ) r

2 0

r 39.0 o r

ruise % % 4 2 r and 7

0 .5% in 16. Visit % 1 1,540,665 2016 220.94 149,946.5 2 9 , 711,849 the . .27 fi

7 o .33 f o t f y r

s cruise - destina 2 fo 016-201 illio u 2 r 016

million n or visit tion 7 2017 154,032.0 1 1,555,602

222.2 2 9 2 o , 7 .25 8 . r 7 2 . s 7 C w 8,4 % ’ 8 T

6 a incre as e r ansp y 4 x 2 man R 4 p 0 ecr KY$98. 1 enditure 7 orta ase e Other Other a I slands tion tion YOY Diff 16,595 4,085.5 14,9 ove 1.32 -0.02 1.4

78

5 and 3 r per 2016. 7 Dollars w

nig as h followe 0.9 % 2.72 0.9 0.60 (KY$154.0 1.4 t

in 9 7 7 0 0 2 2 2 3.0 . . . . . 2 2 0 5 4 4 % 0 % % % % % d 1

7 b .

y

The sand 2 T Lic a enue T a QE IIBotanic Park ourist 0 c b c 1 ense l 7 e 4: o . G

u This c n C Dir o ollec t v a ed A F ernm y ect cco e man A A is es fo cco G t cco ed andsa o a mmoda r ( e

v

HTL 2 e m m n 1 .8% I r 7 slands n t mod mod .4%

m o ). e f o n

TAT f the t a tio a increase H

A tio re tio w o ccommodations n

t v F

n dollars Time n a e g

C ees enue

c T l T ro T Lic a ax (TS T ax (TAT c ax y ourism w o TOT man shar ( e HTL u th nse w n and ( A TAT), t T h o ( e L ed KY$2 ) ) ) e f

I

slands n 9 s f

.6% a Rev o c w r Tim 6.6 o

2016 2 21, 715,160 9

227 enu . m g 2,659,830 6.3% ro 716,814 pared eshare c ,856 e millio w ollec th o f

o re n) t t

f e o

v A 3.0% d

enue 2016. in c

t c w o t e 2017 2 25,615,640 736,3 and 249 ourism m 6,601,67 n c mod The t o y ,651 -six llec HTL 7 9 a

re

tio t re 0

ed m v a e l ccoun n illion, a nue

and t e T d ax

1 1 2.9 YOY Diff 9.5 c g 7 7 t direct six .95 e o .40 re (TS 7 7 % d llect w %

% hundred fo % T)

b r ed y

1.0% re

and 18.0 v includes e nue o %. thou Hot f

re T S v e i n T - - l

1 1 Accommodation 19 Tourism Industry Employment 22 RESOURCES ACCOMMODATION Table 5: Cayman Islands Accommodation Stock, 2017 Room Stock BED PLACES CATEGORY BEDROOMS BEDS (Capacity)

At the close of 2017 the Cayman Condo/Apartment 2,769 3,973 7,232 Islands room stock stood at 6,196 bedrooms in licensed tourism ac- Guesthouse/Villa 940 1,232 2,407 PAGE 19 PAGE

PAGE 18 PAGE commodation properties. This is 291 3,603 8,428 bedrooms more than 2016 year end Hotel 2,487 room stock. The increased num- TOTAL 6,196 8,808 18,067 ber of bedrooms can be attributed mainly to the Condos/Apartments Grand Cayman room stock was 5,821 bedrooms and Guesthouses/Villas categories. (93.95% of the total room stock), followed by Cayman Brac with 238 (3.84%) and then Little The number of beds in the destina- Cayman at 137 (2.21%). tion was 8,808 which was 320 more than the end of 2016. Bed places also Condos/Apartments accounted for 2,769 increased, to a maximum capacity bedrooms (44.69% of the bedrooms) in the of 18,067, which was 800 more than destination and was followed by Hotels at 2,487 the end of 2016. (40.14%).

Table 6: Accommodation Stock (Bedrooms) by Island, Category and Property Size Source: Cayman Islands Department of Tourism

GRAND CAYMAN LITTLE CATEGORY CAYMAN BRAC CAYMAN TOTAL

Condo/Apartment 2,668 69 32 2,769

Guesthouse/Villa 796 117 27 940

Hotel 2,357 52 78 2,487 SIZE OF PROPERTY (# of Bedrooms)

50 or less 2,135 238 137 2,510 51 - 100 1,108 - - 1,108

100 - 200 1,059 - - 1,059 Over 200 1,519 - - 1,519 Source: Cayman Islands Department of Tourism TOTAL 5,821 238 137 6,196 VISITCAYMANISLANDS.COM / 2017 VISITCAYMANISLANDS.COM VISITCAYMANISLANDS.COM / 2017 VISITCAYMANISLANDS.COM VISITCAYMANISLANDS.COM / 2017 PAGE 20 Source: CaymanIslands Department of Tourism under property sizes with 50or lessbedrooms. (24.52% of theroom stock). The entire room stock inCayman Brac andLittle Cayman fall room stock) within thedestination. Properties with over 200rooms offered 1,519bedrooms Properties with 50 or less bedrooms accounted for atotal of 2,510bedrooms (36.36%of the Table 7:Property Count (#of Properties) by Category andProperty Size Figure 6: Accommodation Stock (Bedrooms) by Island Little Cayman Condo/Apartment SIZE OFPROPERTY Guesthouse/Villa (# ofBedrooms) Guesthouse / Villa Guesthouse Condo / Apartment Condo Hotel CATEGORY 50 or less 100 -200 Over 200 51 -100 TOTAL Hotel Cayman Brac 5 13 179 107 CAYMAN GRAND 8 15 271 299 Grand Cayman BRAC CAYMAN 43 2 9 0 0 0 54 54 CAYMAN LITTLE 0 0 0 16 4 8 4 16 the property. of units(or licenses), we counted just destination didnot count thenumber their units.Inthetablebelow, the accommodation license for eachof owners who eachhave ashort-term on Seven MileBeachhas15different the property. For e.g.SmilingCondos not counted, instead we only count erties, thenumber of licenses were table below with thenumber of prop- own accommodation license. For the have multipleowners, each with their be noted that oneproperty could 16 properties respectively. Itshould Brac andLittleCayman with 54and the properties followed by Cayman Grand Cayman accounted for 299of tourism accommodation properties. In 2017, thedestination had369 TOTAL 369 5 8 15 341 19 230 120

(Bedrooms) by Property Size Figure 7: Accommodation Stock 50 or less 2,510 51-100 1,108 Hotel Guesthouse/Villa Condo/Apartment # # Hotel Guesthouse/Villa Condo/Apartment Count by Island Figure 8:Room Stock andProperty of Property of RoomStock 100-200 1,059 over 200 1,519 Cayman Cayman 2,668 2,357 Grand Grand 796 107 179 13 Total 6,196 Cayman Cayman Brac Brac 117 69 43 52 9 2 Cayman Cayman Little Little Occupancy visitation. Hotel occupancy declined despite agrowth in 2016 estimates. Occupancy rate percentage points lower than be 62.21%in2017. This was 0.76 the destination was estimated to pared to 2016. on accommodation in2017 com- cupancy rate, visitors spent more and 2017. Despite thefall inoc room stock at theendof 2016 adding rooms to the available erties entering themarket and have beendueto new prop- to 70.54% in2016. This would was 68.01%in2017 compared 1 The overall occupancy of hotel room stock received from hotels representing approximately 85% ²Hotel occupancy rate isestimated from data 50% of overall room stock. received from properties representing approximately 78 Estimated overall occupancy rate isbasedondata 27 32 8 4 4 2,769 2,487 TOTAL TOTAL 940 230 120 19 1 rate in - 2

VISITCAYMANISLANDS.COM / 2017 PAGE 21 VISITCAYMANISLANDS.COM / 2017 PAGE 22 Arts, entertainment andrecreation Transport andStorage Accommodation Restaurants andMobile Food Services TOURISM CHARACTERISTIC INDUSTRY EMPLOYMENT INDUSTRY TOURISM 2017. These four industriesaccounted for 20%of theLabour Force in entertainment and recreation industry employed 1,165 persons. 2,486 persons; Transport and Storage was at 1,956;andthe Arts, employed 2,799 persons; Accommodation industry employed the report: The Restaurants andMobile Food Services industry Each industry employed thefollowing numbersaccording to rants,Recreation Accommodations,Transport.and Arts/ predominantly tourism characteristic industriesincludeRestau- Labour Force Report. Industriesthat have beenidentified as was 1,551more personsthan was reported intheSpring2016 Table 8:Employment in Tourism Characteristic Industries persons according to theSpring2017 Labour Force Report The Labour Force within theCayman Islands totaled 41,764 ¹Source: Economics andStatistics Office PERSONS 1 . This

1,952 1,165 2,486 2,799

VISITCAYMANISLANDS.COM / 2017 PAGE 23 1 1

Rum Point The incre tio The in airlift, str RE 8 1888 201 n andthefirsttim CREA destina C ase 7 a . PREVIOUSL

OF y R a m w esults t TION egic

an h VISIT tio e

VISITED WERE FRI-SUN MAIN n I n

slands

c m

w re ompared ORS AND PLEA e ark b re TR ounded Y e tha e

p A ting w 8 NIGHT SPENT artl VEL elc t theCa initia y t D o o

shaped f

m 2 A ro SURE PER 0 Y ed tiv m 16. S S 18

y es andne a 418,40 T man This

slo b A 1 y w

A MEDIAN Y imp w I slands

GE 3 OF O MORE OFTEN AMERIC g as O

THER ro BUSINE sta

ro VISIT w a w VER v a

y re th e AIRLINE c o AN ORS USED w d c c v REPOR VISIT r

e o omm e g a AIRLINE l rd t r lob c e

o THAN visit

S num in m ORS SUR VISIT a o SS l ed mo TED HHIO 2

d S ors e 1 FEMALE 015 a c ber tio onom o o HOUSE / GUE HO PREFER in v f and n

ac er o re VEYED p f o 2 ORS c

than4 roducts. ommoda visit 0 TEL ther ic 2 1 VER 016 7 c types

ors ON NIGHTS S onditions, S w

T hich t tion 00,00 o

i 1 n A

A a t VER o

VER 8.55% w 1

the 0 as

visit increased A T

destina A A an GE A g GE YED GE o ro rs. 8.6% w t h -

1 VISITCAYMANISLANDS.COM / 2017 PAGE 26 Arrivals by marketing regions for 2017 were asfollowed: ica increased by 38.26% while Central America increased by 13.78%. markets suchasLatin America which saw anincrease of 22.61%.Specifically, South Amer showed that incremental growth was not justfrom traditional markets, butalsoemerging and Canada with growth rates of 13.44%and6.37% respectively. Statistics for 2017 Overall annual performance in2017 was driven by visitation from theUnited States Figure 9:Stayover Visitor Arrivals by Marketing Regions even greater success in2018. tourism industry anditsauxiliary partnersto usethisaccomplishment asaspringboard for visitation; however, itisacollective effort thatmakesitasuccess. Iencourage all of usinthe efforts. It isthemandate of theMinistry of Tourism to facilitate annual growth in a role inattracting more visitors to thedestinationshould beextraordinarily proud of their Moses Kirkconnell said,“Theperformance of thecountry’s tourism sector andall who played Commenting onthis achievement, Deputy Premier andMinister of Tourism, theHon. Continental Europe 8993 Rest o the World 20994 SA 340955 “ USA CANADA AMERICA LATIN IRELAND UK & UK Canada 24757 atin America 7445 Ireland 15259 2017 CONTINENTAL EUROPE -

GLOBAL REGIONS tively. ages of 10.0%and2.1%respec of the World hadnegative aver Continental Europe andtheRest United States averaged at 6.5%. al growth rate of 8.0% whilst the America hadanaverage annu- the sametime-period,Latin for theperiod2013-2017. For 2 1 an average of 4.9%per annum The destination hasgrown by Table 12:Stayover Arrivals by Global Regions Australia &Oceania Asia TOTAL Continental Europe Central America Caribbean Africa & The MiddleEast North America UK &Ireland South America Others/Unknown See theappendix section for the breakdown of Global Regions by country Average Annual growth rate represents a compounded growth rate 385,451 16,140 2,190 3,881 431 323,845 13,081 20,976 2,176 1,336 1,395 2016 - - 2

418,403 2017 15,259 3,028 4,416 720 365,712 8,994 15,824 1,696 1,451 1,303 1 Source: Cayman Islands Immigration Department 6,46% Figure 10: Average Annual Growth Rate (2013-2017) USA Share 2017 Market 100.00 3.65 0.72 1.06 0.17 87.41 2.15 3.78 0.41 0.35 0.31 Canada 1,16% Ireland 1,72% UK & YOY % YOY 8.55 -5.46 38.26 13.79 67.05 12.93 -31.24 -24,56 -22.06 8.61 -6.59 -10,01% Europe nental Conti- compared to 2016. fewer visitors in2017 had acombined 9,239 tinental Europe regions The Caribbean andCon- or agrowth rate of 38.3%. an additional 838 visitors ed inthedestination with region for growth record- second mostimpactful thewasSouth America itors compared to 2016. an additional 41,867 vis- market grew by 12.9%or North3.7%. AmericanThe Kingdom andIreland at and thentheUnited by theCaribbeanat 3.8% followedwaslands. This tion to theCayman Is- 87.4% of stayover visita- Canada accounted for The United States and America 8,02% Latin the World -2,14% Rest of 4,91%

VISITCAYMANISLANDS.COM / 2017 PAGE 27 VISITCAYMANISLANDS.COM / 2017 PAGE 28 percentage point increase over 2016. accounting for 5.9%of visitors. Latin America accounted for 1.8%of visitors; this was a0.20 Canada passedEurope asthemarketing region with thesecond highest percent share, (1.81 percentage point decrease). figures recorded from Europe (1.78 percentage point decrease) andtheRest of the World the significant growth inthenumber of visitors from theUnited States coupled with decline percentage point increase over the78%share in2016. This increase inshare was dueto The United States accounted for 81.5%of stayover visitor arrivals in2017 which was a3.5 Islands andinternational affairs that may have affected theoutcome. below provides insights on the year over year percent change in arrivals to the Cayman Global events that affected international travel alsoimpacted thedestination. The table Figure 11:Global Stayover Arrivals with Significant World Factors 2007 2008 JUNE 2009 DECEMBER 2007 S RECESSIO 2008 November 2008 POLOA: CAYA HRRICAE 2009 2009 2010 2011 2012 2014 September 2014-2016 EBOLA HEALTH CRISES: 2013 2015 2015 IKA2016 CHIKGYA 2014 2015-2016 DOTR K ECOOIC 2016 2015 BREIT: E September 2017 CARIBBEA ARIA EASTER and HRRICACE HRRICAE IRA GLOBAL ECOOIC 2017 DEAD OTBOD TRAVEL PSIG ROBST 2016 2017 2016 2017 1 Figure 12:Marketing Region Percent Share of Total Stayover Arrivals Source: CaymanIslands Immigration Department Figure 13: Visitor Arrivals by Month were alsorecord- breaking months (April and June –December). Not only was December thebestDecember inrecorded history, butseven other months Before themultiplerecord-breaking 2017, theprevious highestmonth was March 2015. history. Previously in2017, therecord was broken with June recording 45,642 visitors. most substantial number of visitors inthedestination for any singlemonth inrecorded In December 2017 theCayman Islands welcomed 49,003stayover visitors. This was the imbalance inthephenomenonof tourism”. from thestress of thepeakseason(s).Seasonality is,according to Butler (1994)“a temporal But, it may alsoprovide a time for both the environment andthe destination to recover 10 000 20 000 30 000 40 000 50 000 60 000 0 Jan the World America Canada Europe Rest of Feb Latin USA Mar 2013 Apr May 2014 Jun 2015 Jul Aug 2017 2016 Sep Oct 2017 2016 Nov Dec in thedestination. different influences can have many socially, seasonality ecologically and arrivals. Economically, in visitorseasonality experiences monthly The destination 1,58% 1,78% 6,83% 5,02% 7,58% 5,80% 6,04% 5,92% 77,98% 81,49%

VISITCAYMANISLANDS.COM / 2017 PAGE 29 VISITCAYMANISLANDS.COM / 2017 PAGE 30 Wed entering thedestination onaSaturday. 26.2%. This was despite only 19.4% or just under 1 in every 5-inbound airline seats visitors arrived onaSaturday in2017 which represents justover 1inevery 4 visitors or When lookingontheday of arrival intheCayman Islands, thedata showed that 109,454 ality for visitor arrivals to thedestination are mainly natural (e.g. temperature andsnowfall). This report expresses seasonality interms of thenumber of visitors. The causesof season- Mon Source: CaymanIslands Immigration Department by Day of Week Figure 16:Percent Share of Visitor Arrivals by Day of the Week Figure 14:Stayover Visitor Arrivals Thu Sun Tue Sat Fri Wed Mon Thu Sun Tue Sat Fri 8% 34,405 43,392 10% 45,227 12% 14% 57,942 16% 67,066 18% 20% 22% 2017 2016 24% 109,454 26% share of inboundseats. other days with increases inpercent Inbound Seatsby day of the Week, 2017 Figure 15:Comparisonof Visitor Arrivals and Thursdays andFridays were theonly had the largest percentage increase. bound airlineseats onSundays also share of visitation. The percent of in- all other days hadadecrease inthe Thursday hadasmall increase in2017; on Sundays in2017 compared to 2016. higher percentage of visitors traveled When comparing theday of travel, a Sun Mon % of Arrivals% Tue Wed % of InboundSeats Thu Fri Sat

CRUISE PASSENGER ARRIVALS 2016 to 569in2017. The number of cruiseshipsthat hadpassengersdisembarkingdecreased from 575 in bean portsimpacted duringtheHurricaneseason. received unscheduledcruisecallsover thelastfour months of 2017 because of Carib- of 2017 and increased by 24.3% in the last four months of the year. The Cayman Islands Cruise passenger arrivals to thedestination declinedby 9.3%for thefirsteight months cruise passenger arrivals since 2006. was a 0.97% increase when compared to 2016 andrepresented thehighestnumber of In 2017, theCayman Islands saw 1,728,444 cruisepassengers visiting thedestination. This world with theUSleading way followed by China,Germany andtheUnited Kingdom. followed by the Mediterranean with 15.8%. Cruise passengers came from around the 2016. The Caribbeanregion received 34.5%of all cruisepassengers worldwide and was estimated 25.8millionpassengers worldwide in2017 which was a4.5%increase over According to theCruiseLinesInternational Association (CLIA), theindustry recorded an Figure 17: CruisePassenger Arrivals andShipCalls Table 11:CruisePassenger Arrivals andShipCalls YEAR 2016 2014 2015 2013 2017 0 450 900 1350 1800 2013 Ship Calls 569 575 573 561 481 2014 2015 Passengers 1,728,444 1,711,849 1,716,812 1,609,555 1,375,872 2016 2017 Passenger % 480 505 530 555 580 YOY Diff 0.97% -0.29% 6.66% 16.98% -8.72% of theCaymanIslands Source:Port Authority Passengers Ship Calls

The destination had the 4th highest number of cruise passengers in the Caribbean region in 2017. “

VISITCAYMANISLANDS.COM / 2017 PAGE 31 VISITCAYMANISLANDS.COM / 2017 PAGE 32 Figure 20:Major CruiseCorporations CaymanIslands Capacity, 2017 calls to thedestination. and November with thelargest number of (78). December was followed by January December hadthemostcruiseshipcalls As with passenger arrivals, themonth of Figure 18:CruisePassenger Arrivals by Month accounted for 46.3%of passenger arrivals to thedestination. ger arrivals at 5.30%. The winter months of January, February, March andDecember Islands in2017, with 221,634or 13.0%. June hadthelowest percent of cruisepassen- December hadthehighestnumber of cruisepassengers who arrived intheCayman- 65000 130000 195000 260000 Other 1% Norwegian Cruises8% Disney Cruises 8% MSC Cruises11% Royal Caribbean22% Carnival Corporation 52% Jan Feb Mar 2013 Apr May 2014 Jun 2015 Jul Aug 2016 Sep Oct 2017 Nov Dec Figure 19:CruiseShipCallsby Month MSC Cruises. tion was followed by Royal Caribbean and Cayman Islands in2017. Carnival Corpora- 51.6% of cruisepassenger arrivals to the Carnival Corporation accounted for 0 23 45 68 90 Jan Feb Mar 2013 Apr May 2014 Jun 2015 Jul Aug 2016 Sep Oct 2017 Nov Dec

69.2 % by CIDOT Marketing Regions (2017) Figure 21:Nationality of CruisePassengers Islands. Continental Europe accounted for four of the top 10countries. The top ten nationalities accounted for 90.4%of cruisepassengersthat enter theCayman Source: Port Authority of theCayman Islands while inLatin America thetop two nationalities were Colombia(1.7%) andMexico (1.4%). Within Continental Europe, thetop two countries were Germany (4.0%)andItaly (2.1%), this isfollowed by Continental Europe andLatin America with 12.1%and7.4% respectively. US citizens accounted for 69.2%of thecruisepassengersthat entered theCayman Islands; USA Table 14:Major CruiseCorporations CaymanIslands Capacity Continental Europe 12.1 % Carnival Corporation Norwegian Cruises America Royal Caribbean 7.4 % Latin Disney Cruises MSC Cruises Canada 5.5 % TOTAL Other the world Rest of 2.9 % 17,472 133,366 1,711,526 2016 135,572 118,895 409,480 896,741 Ireland 2.9 % UK & UK Passengers of CruisePassengers(2017) Table 12: Top 10Nationality COUNTRY taly nited Kingdom ermany anada nited tates rail exico olombia pain rance 10,128 129,877 1,728,444 131,602 190,544 374,834 891,459 2017 United Kingdom&Ireland Continental Europe Canada USA Continental Europe Continental Europe Latin America Latin America Latin America Continental Europe REGION 100.0 1.02 7.79 2016 7.92 6.95 23.92 52.39 % Share 100.0 0.59 7.51 2017 7.61 21.69 21.69 51.58 SHARE PERCENT 1.1% 1.3% 1.3% 1.4% 1.7% 2.1% 2.7% 4.0% 5.5% 69.2%

VISITCAYMANISLANDS.COM / 2017 PAGE 33 VISITCAYMANISLANDS.COM / 2017 PAGE 34 Source:Paul Tibbetts HIGHLIGHTS MARKET

VISITCAYMANISLANDS.COM / 2017 PAGE 35 VISITCAYMANISLANDS.COM / 2017 PAGE 36 1 Figure 22:US Annual Arrivals (2013-2017) Latin America Continental Europe UK andIreland Canada United States growth rate since HurricaneIvan recovery in2006. consecutive year of growth for themarket. The 13.4%growth for 2017 was alsothehighest According to the USDepartment of Commerce theCaribbeanregion recorded itseighth Stayover visitation from the United States reached arecord high of 340,955 in2017. accounted for 9.5%. citizens in2017. This was a9.3%increase over 2016. The Caribbeanregion grew by 5.6%and The USDepartment of Commerce reported 87.7 milliontrips were taken abroad by US Americans planontakinga vacation inthenext sixmonths. Department goingbackto 1939. According to theConference Board, 60 percent of jobs for 86consecutive months--the longeststreak inUShistory according to the Labor ment intheU.S. was at 4.1percent, thelowest level since 2000andtheU.S. economy gained The Dow Jones industrial average finishedat arecord high,justbelow 25,000.Unemploy Source: U.S. Department of Commerce, International Trade Administration, National Travel and Tourism Office (NTTO) 265,421 4.8% 2013 Arrivals 287,959 8.5% 2014 Percent change 291,759 1.3% 2015 300,571 3.0% 2016 340,955 13.4% 2017 58 58 52 48 42 36 Overview UNITED STATES market which isthethird largest inhistory. marked the102ndmonth of ahistoric bull Wall Street perspective, theendof 2017 tors drove consumer confidence. From a high of 128.6hitinNovember. Several fac which was slightly lower thanthe17-year er confidence index finishthe year at 122.1, factor in tourism. The USA saw the consum- in 2016.Consumer confidence isadriving States, up13.4%from theprevious record set other record year for arrivals from theUnited Cayman Islands perspective, 2017 was an- cords for theUnited States region. From a 2017 could bedescribedasthe year of re-

- -

and Florida with 9.2%(31,211). persons) of USarrivals andfollowed closely by thestate of New York with 10.0%(34,119) The leadingstate for visitation from theUS was Texas representing 10.4%(35,475 Cayman Islands Department of Immigration Source: CIDOT Visitor ExitSurvey 2017, Figure 23:2017 USStayover Visitor Profile 47% SUN MON T T T TUE T 82% WED THU 38% THE VISITORFROMUSA FRI CT SAT 340,955 C T 7% 52% 5.9 81% 55 of accommodation T T oer other tpes T T Cayman Islands in2017 for Visitor Arrivals to the Figure 24: Top 10USStates Ohio Virginia Massachusetts Pennsylvania California Illinois New Jersey Florida New York Texas 10.4% 2.9% TT TT 4.6% 9.2% 3.4% 4.3% 10.0% 4.9% 41.5 3.6% 3.6%

VISITCAYMANISLANDS.COM / 2017 PAGE 37 VISITCAYMANISLANDS.COM / 2017 PAGE 38 20 000 Figure 25:Seasonality of US Visitor Arrivals (2013-2017) visitors thanSeptember 2017. December 2017 recorded justunder three timesmore the two months with thelowest number of visitors. In 2017, September andOctober continued to be but ranked third in2017 with 44,056stayover visitors. the most visitor arrivals for thepasteleven years July (45,642)andDecember (49,003).March hashad The mainmonths of travel for US visitors in2017 were Source: CaymanIslands Immigration Department Figure 26:US Visitor Arrival by Day of Week the percent share of visitors arrivingonaFriday andSaturday. when compared to 2016. This increase resulted ina reduction in share of visitors arrivingat thedestination onaSunday in2017 visited ona Tuesday. There was anincrease inthepercent 29.0% of US visitors travelled onaSaturday versus 7.9% who For theUS Traveler, Saturday was theprimary day of travel. 40 000 Wednesday Thursday Saturday Tuesday Monday Sunday 0 Friday Jan Feb 8% Mar 2013 10% Apr 12% May 2014 Jun 14% 2015 Jul 16% % of Total Stayover Visitation Aug 2016 Sep 18% Oct 2017 20%

Nov 22% Dec

2016 24% 26%

2017 In 2017, visitation from the US market

28% peaked (in ranking order) in the weeks of 17 – 23 December, 24 – 30 December 30% “ and 25 June – 1 July. Massachusetts Ohio Virginia Pennsylvania California Illinois New Jersey Florida New York Texas compared to 2016.Sunday travel percent share of visitation increased for all ten states. of total visitors travelling onaSaturday reduced for eight of thetop ten states in2017 day of arrival. For all states, Tuesday was theleastday travelled on. The percent share Saturday was thehighestfor all states except for Florida where Friday was theprimary When looking at the day of arrival by the top ten (10) US states to the destination, Figure 28:Day of Arrival for Stayover Visitors from the Top Ten Ranking States Figure 27: Average Nights Stayed by Day of Arrival for US Visitors longer in2017 compared to 2016. at 5.1nights. Visitors arrivingona Tuesday and Wednesday stayed anaverage 0.2nights tion at 6.8nights. Visitors that arrived at thedestination ona Thursday stayed theshortest Of thoseUS visitors that travelled onaSaturday, they stayed thelongestindestina- Wednesday Thursday Saturday Tuesday Monday Sunday Friday 5.0 14.4% 19.8% 13.8% 15.2% 16.6% 16.3% 17.0% 15.2% 21.3% 11.7% SUN 5.1 5.2 10.0% 8.0% 12.1% 11.2% 9.5% 8.1% 9.1% 9.7% 7.8% 8.1% MON 5.3 5.4 8.0% 6.8% 7.2% 6.3% 6.6% 8.6% 7.6% 7.8% 7.7% 7.7% TUE 5.5 10.2% 10.8% 12.0% 13.9% 10.2% 9.5% 11.3% 8.0% 9.5% 9.1% 5.6 WED 5.7 11.9% 13.0% 12.3% 10.5% 17.0% 11.4% 12.6% 20.1% 12.4% 11.4% THU 5.8 Avg. Length of Stay 5.9 13.6% 10.9% 10.3% 10.6% 22.4% 13.8% 11.7% 16.1% 11.5% 11.2% FRI 6.0 35.4% 36.6% 36.7% 32.9% 30.0% 29.5% 35.5% 27.5% 16.7% 21.1% 6.1 SAT 6.2 6.3 6.4 2016 The peak days of arrival for 6.5 6.6

US stayover visitors in 2017 2017 (ranking order) were 21 March, 6.7 6.8

25 March, and 23 December

VISITCAYMANISLANDS.COM / 2017 PAGE 39 VISITCAYMANISLANDS.COM / 2017 PAGE 40 Immigration Department Source: Cayman Islands were Aprilto August. to thedestination first-time visitors Peak months for the wintermonths. at itshighestduring the UShasbeen repeatfrom visitation For thelastfive years rates in2017. though recorded thehighestpercent growth from October to December. These three months visit declinedin2017 when compared to 2016 The percent share of US visitors onarepeat Table 13:US Arrivals by Purposeof Visit longest at 6.9nights. Visiting Relatives ledthecategory for repeat visitation at 67%. was thethird-highest purposeof travel to thedestination, butthese visitors stayed the US visitors primary purposeof visit was Recreation andPleasure. Dive vacation for 2017 OF STAY LENGTH AVERAGE VISIT REPEAT ARRIVALS 2017 2016 2017 2016 2017 2016 281,206 (82%) 244,034 (81%) Recreation/ Pleasure 30% 45% 60% 0% 15% Figure 29:Repeat Visitation from theUS(Percent) 46% 45% 6.1 6.1 Jan Feb 8,421 (2%) 7,001 (2%) Relatives Visiting 68% 67% Mar 6.2 6.2 2013 Apr 14,894 (5%) May 2014 16,641 (5%) Business 62% 61% 3.6 3.4 Jun 2015 Jul 15,718 (5%) 13,391 (4%) Aug Vacation Dive 63% 61% 6.8 6.9 2016 Sep Oct 2017 Honeymoon 3,942 (1%) 3,084 (1%) Wedding/ Nov 19% 21% 6.8 6.9 Dec Table 15: Age Distributionof US Visitors summer months of July and August at 40 years old. corded thehighestmedianageat 51 years old.Lower median ages were recorded inthe The median age for the US visitor to the destination in 2017 was 45 years old. January re- recorded growth of 10.3% which was thelowest growth rate. consecutive year was the0-18 category which grew by 16.0%in2017. The 50-60agegroup 24.8% of US visitors to thedestination. The largest increase by agegroup for thesecond For the US, the largest age group was 36-49 years old in 2017. This group accounted for Age Group Table 14: Age Distributionof US Visitors 50-60 19-35 0-18 Over 60 36-49 Total 30,0 37,5 45,0 52,5 60,0 Jan Number ofVisitors 300,571 Feb 55,403 69,433 50,612 74,021 51,102 2016 Mar 340,955 84,664 76,565 57,687 63,314 58,725 2017 Apr May 100.00% 24.63% 18.43% 16.84% 17.00% 23.10% 2016 Percent Share Jun Jul 100.00% 24.83% 22.46% 18.57% 16.92% 17.22% 2017 Aug Sep 0,00% 6,25% 12,50% 18,75% 25,00% Figure 30: Age Distributionof US Visitors Oct 0-18 Nov Dec 19-35 2016 36-49 2017 50-60 Over 60

VISITCAYMANISLANDS.COM / 2017 PAGE 41 1 fi Canada Canadian The y the ing w cuts tie c ove g ing In media andi o a message ove t and t sup The c the ness o sup sales inc o o g ears,

onne o n y as g

p-o 201 u

s, n w stro

ro

i d r r re re port -po first with tinue r

a busine

all

o l fo t win 2 e tha wth e rds o f l 7 w 016 -mind thro in a c c ading c

n , sho

f rting

tionship t o n deliv g y the the us g e t t a the the e d nom turn. ear

ro s and e is

d o w

n

mark

house wing decade as r t

f w ss

o

tiv e o w

w Canadian 1

C 4 f e b fo 7 t re th buildstronge p g the

w e y r ith c n .5% e i start / r ack. the n romo a Consumer ro

r re

flue s 18 e a

e

v v o s p o c the . tha

y w ll. e

e hold t c n ut re f w t

u m in

l stmen c

r th o w e sale

The 2 n g and a ith the a a t

t ommunic nsumers, k an I d tio C 201 .6% r in ith v c the

h t p ade

the e in e IDO e o inc a e k ns s

d l p rs a s,

ut thec c

n 7 e

c pending i s e

o n slands lac t ity in sec

t

e e y ono , re x r

the T utbound t

w

e m p ade airlinep c v w change e using w

c

asing n e ith o e 201 osting re t c ark

o as o o e r

n str ross thec m a nom t a st nd rela 6flig w

stro fide o the l e t 7 y throug

a e e w

, re ruc r

str ting a re

t shif d y a d quart as against ith egy the

n nge

airlinep t a c y

its Culinary duc r a es tions andincrease artne

c t b ta

o h ial b a so tha t r , n t e w the

t e rd ounc ts a a ed first . e o adv

e s h st v g t ell e

sho e

o

- a c e

The t y stab l b

Little Cayman r

w o o educ rs. o i l. t

the

driv oun n w 1 in re r e alo inc the o n nom as

e-back 2-m a t w Air the rtising e king g o t

aking v Canada artners, t theme C ilised ed ek

e e rease n e

hig try f home

U a allout r l eam suc e

Canada o

y first a m tio a .S. f . re s n

t strong

y rom h g This w e th

m q

n, e e m o g and f d dia ill

uired in rom asons. CID rise n y and

ensure an re e o o o

c e job ts t o T a llar c thre r r n f o w a f o

aining a r and o

re

ths. w

nstruc r PR inc increases v as ro d fo the f

n d l c ueled . e a -en hile

awa c the tinue e W essf e fo n r m t l re re

t thanks e v

t s

t activ I y r o aine ith e t e e

e r k

a g ased e

201 . ade ams lop n also w v r tion and tion ull a ars. the a

re e e O e b a g a t t r n i d 6 o e n T y y y s - - - - - ,

S F AND PLEA RE o i g u u r CREA c r e 32: e :

C aym PREVIOUSL

2 TION 0 1 7 an Is SURE S C A MAIN anada TURD OF l ands

Y VISIT VISITED TR I S A m t a ORS Y A mig y S o VEL v AND SUND e ration Depa r

Vis D A i t o Y r P S ro WERE fi tmen PERSONS l A e Y S t AIRLINE ANY MORE C USED OF ANAD ON NIGHTS S

VISIT RELA VISIT OF O AIR THER THAN A A

ORS

VER 1 the lastfi v m This a The ORS 265,421 F TIVE 4.8% e

2013 i g ark gure 31: r

ro A v Arriv T FEMALE g destina isit e w GE S A ro t als YED th

w o w

287 C 8.5% rs v hich o anada Annu 2014 th e ,959 f

f y w tio 6.4% ro ears Per as has m n A MEDIAN c

en GUE a 291, w Canada w GE 1.3%

t change 2015 b s re e hen e e a 7 l 59 c l en c fo A o o VISIT OF rri re 20 v m S c a ery v 300,5 o

als ed T A 3.0% decline in AP HO 2016 m

HOUSE VER

TOT 1 fo ( pared AR 2 2 7 71 24, 0 0 . r A / C 13-20

1 T TEL the S 7 7 TION AMENT . T 5 ONDO A A

340,955 13.4% AL A in This 7 201 1 t Y GE GE Canada

7 o fo

sta ) A / 7

2016. T u w

y r

a o o s - f

1 The province of Ontario proved to be the largest share for Canadian stayover visitors at Sunday is the primary day of arrival into the destination for Canadian travellers. In 2017, 60.1% (14,875). British Columbia and Alberta followed with 10.2% (2,530) and 9.3% (2,302) 23.1% of visitors travelled on a Sunday. This was a 3.6 percentage point decline over respectively. the 26.7% of visitors who visited on a Sunday in 2016. The share of visitors travelling to the destination on a Saturday increased by 4.4 percentage points to 21.1% in 2017. The Figure 33: Top 5 Canadian Provinces - Stayover Arrivals to the Cayman Islands 2017 changes in airline schedule by Air Canada affected visitation pattern.

Figure 35: Canada Visitor Arrival by Day of Week

Sunday

Monday

Tuesday 2016 2017 Ontario 60.1% British Columbia 10.2% Wednesday Alberta 9.3% Thursday PAGE 45 PAGE PAGE 44 PAGE Quebec 7.8% Manitoba 2.5% Friday

Saturday

Stayover visitation from Can- 6% 8% 10% 12% 14% 16% 18% 20% 22% 24% 26% ada continued to show a high % of Total Stayover Visitation level of seasonality in 2017. The number of visitors ranged from a high of 3,815 visitors in With the increase in the percent share of Canadian visitors arriving on a Saturday, data has December to a low of 813 vis- shown that these visitors are staying shorter (7.5 night) on average. Whereas visitors who itors in September. The trend arrive on a Sunday is remaining longer in the destination (7.9 night). In 2017, visitation from the over the last five years shows that the winter months of De- Figure 36: Average Nights Stayed by Day of Arrival for Canada Visitors Canada market peaked (in cember to March produce the highest arrivals whilst ranking order) in the weeks of Sunday the summer months of June Monday 17 – 23 December, 24 – 30 to September produced the 2016 2017 lowest period for arrivals from Tuesday December and 12 – 18 March. Canada. Wednesday Thursday

Figure 34: Seasonality of Canada Visitor Arrivals Friday Saturday

4000 6.5 6.6 6.7 6.8 6.9 7.0 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 8.0

Avg. Length of Stay 3000 2000 The peak days of arrival for Canadian 1000 stayover visitors (ranking order) in 2017 were 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2 December, 28 December and 12 March.

2013 2014 2015 2016 2017 Source: Cayman Islands Immigration Department VISITCAYMANISLANDS.COM / 2017 VISITCAYMANISLANDS.COM VISITCAYMANISLANDS.COM / 2017 VISITCAYMANISLANDS.COM VISITCAYMANISLANDS.COM / 2017 PAGE 46 Source: CaymanIslands Immigration Department in 2017 except May. repeat visitation in2017 was afive-year high.Repeat visitation was over 50%for all months Repeat visitation for Canadarecorded increases from eachof thelastfour years. The 54%of Table 17: Canada Arrivals by Selected Purposeof Visit well asthelargest percent of repeat visitors at 65%. relatives at 12%. Visiting relatives alsorecorded thehighestlengthof stay at 8.7 nights as their second leadingpurposeof visit. For Canada,thesecond leadingpurpose was visiting was Recreation /Pleasure. The mostsignificant difference between thetwo nations was As with their American counterparts, Canadiantraveller’s primary purposeof visit at 75% Table 16:Day of Arrival for Stayover Visitors from the Top 5CanadianProvinces than other airlines. direct to thedestination. Visitors from Ontario andBritishColombiaused Air Canadamore use WestJet more thanother airlines. WestJet scheduledflights onSunday and Thursday ta and Manitoba had the highest tendency to travel on a Sunday or Thursday and also Visitors from the top provinces in Canada travel mainly on aSaturday or Sunday. Alber OF STAY LENGTH AVERAGE VISIT REPEAT ARRIVALS Manitoba Quebec Alberta British Columbia Ontario 2017 2016 2017 2016 2017 2016 18,533 (75%) 17,366 (75%) Recreation/ Pleasure 30.9% 25.9% 21.2% 22.7% 52% 52% 21.2% 7.7 7.7 SUN 8.5% 8.6% 8.5% 5.5% 7.9% MON 2,995 (12%) 2,778 (12%) Relatives Visiting 10.5% 65% 65% 8.0% 8.8% 9.3% 7.3% 8.4 8.7 TUE 10.2% 8.0% 8.6% 9.6% 6.1% WED 1,154 (5%) 994 (4%) Business 58% 61% 3.7 3.7 25.8% 14.0% 15.9% 20.1% 12.4% THU 728 (3%) 592 (3%) 14.4% 13.2% 13.7% 11.1% 8.0% Vacation FRI Dive 56% 55% 7.8 8.1 24.8% 24.4% 21.0% 19.7% 14.4% SAT 116 (0%) 133 (1%) Honeymoon Wedding/ 100.00% 30% 34% 6.6 6.8 -

Figure 38: Age Distributionof Canadian Visitors Figure 37: Repeat Visitation from Canada(Percent) visitation of 1.4%. age groups saw a decline in increase at 11.8%. The 19-35 recorded themostsignificant share. The 50-60agegroup 36-49 group hadthelargest change from 2016 when the Canadian market. This was a largest in 2017 at 24.0% for the The 50-60agegroup was the 30% 45% 60% 0% 15% Jan 0,00% 6,25% 12,50% 18,75% 25,00% Feb 0-18 Mar 2013 Apr Table 18: Age Distributionof Canadian Visitors 19-35 Age Group Over 60 50-60 36-49 19-35 0-18 Total May 2014 Jun 2016 36-49 2015 Jul Number ofVisitors 23,274 2016 4,485 5,321 5,420 4,646 3,402 2017 Aug 50-60 2016 Sep 24,757 2017 4,884 5,949 5,773 4,580 3,571 Oct Over 60 2017 Nov 100.00% 2016 19.27% 22.86% 23.29% 19.96% 14.62% Dec Percent Share 100.00% 19.73% 24.03% 23.32% 18.50% 14.42% 2017

VISITCAYMANISLANDS.COM / 2017 PAGE 47 As with the US market, the Canadian market saw the highest median age in January and Figure 41: United Kingdom Stayover Arrivals to the Cayman Islands February at 51 and 50 years old respectively. Lower median ages were recorded in the summer months of July and August at 41 years old.

Figure 39: Median Age of Canadian Visitors in 20171 91.9% (14,017) of the visitors were 60,0 from the United Kingdom and 8.1% (1,242) from Ireland. 53

45,0 Ireland 8.1% United Kingdom 38 91.9%

30,0

PAGE 48 PAGE Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Ireland 8.1% 49 PAGE United Kingdom 91.9%

UK AND IRELAND The months with the highest arrivals from the UK and Ireland in 2017 were December (1,870), April (1,589) and February (1,448). Overview June and September continued the trend of being the months with the lowest arrival numbers. A new start for the United Kingdom and Ireland. The Department of Tourism achieved multiple marketing highlights during the year which included the first Cayman Islands TV advertising campaign on U.K. screens, the U.K. travel industry’s first ever live Facebook In 2017, visitation from the UK and Ireland market training session, the production of several new digital videos and an editorial in the Nation- peaked (in ranking order) in the weeks of 17 – 23 al Geographic Traveller magazine resulting from the Visiting Journalist programme and the first “influencer” group visit from the region. December, 2 – 8 April and 24 – 30 December.

Arrivals to the Cayman Islands fell dur- Figure 40: The UK and ing 2017, mainly due to the weakness Ireland Annual Arrivals (2013-2017)2 Figure 42: Seasonality of UK and Ireland Visitor Arrivals1 of the Pound Sterling against the U.S. dollar. But with new strategies and tac- Arrivals Percent change 2200 tics, the United Kingdom and Ireland is 7.6% off to a great start for future growth. 6.4% 1650

The destination welcomed 15,259 stay- 16,038 16,140 1100 over visitors from the United Kingdom 4.6% 550 and Ireland market in 2017. This mar- 0.6% ket recorded a decline of 5.46% when 15,259 0% 14,910 compared to 2016. 14,251 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

2013 2014 2015 2016 2017 -5.5%

2013 2014 2015 2016 2017 1Cayman Islands Immigration Department VISITCAYMANISLANDS.COM / 2017 VISITCAYMANISLANDS.COM / 2017 VISITCAYMANISLANDS.COM 1 S B The F Visi F The v 2 d ( visi t ( d W W 6.9 9 r i i o ednesda a a g g o a Thursda 2 .34 Sa i u ednesd T M u u y y v t Sunda s uesda rc t h re re tur t onda 8 ni

F ;

e

o

o o rida i e

U

D i l W da r t t 4 4 nig the f rs :

s

fo

K C 3 4 ednesda o y y y y y y y Thursda t w

Sa g : T : e M r a p

t Sunda f uesda U r U a T r a h tur h y onda r ro F

this a v K K m r rida Uni c s a ts) st ts) eak s 7 da a v andI andI e m

y an v o e embe in y y y y y y y l ,

e

t n lled t t Thursd and I re o e ller s h l 7 a y 7% l

d re r e .2 and the g e y

Uni l 7 l

r

e i and and ’ K d t o s . F a 3 o d th s i

n in

rid n 7 %

p a

C 8% I .4 n

a t

m g Visi t V r

h a e y y i o a d r and mig i m y s k e e and d y f o 2 i m t t s

s

o

a o 7 0 ing destin t m 9% K .6 ( ra o r r r h

a 9 1 A A y i t o

7 n o t n . a ion Depa

and 2 r r . S g r r

r d l 7 I i i f t

7 v v und slands. d a e 10%

arri .8

a a n y o o a s a l l

s s

1 i t tio I m

g

re o . b b r r v a 7 A h y y f and 8 als. d v r y n r

land 11% D D g ts) tme

arri

i .

w L

v D a a e o eng Thursd

y y e n The s a 8.2 n

v r t o o re

e I

h t t 12% reland a sha a f f

a o l

W W f fo l asa

y c

S F

fo i t e e e a n l 8.4 rid e re a e y e d a t r 13% k k rg o

y % o d 2 m r a the

, result w e

y the f F

a T 8.6 U .

o

0 h rid

shi t b W

al 14% s o l

S i K o 1 d arri m e t a e ay f n 7 e t y 8.8 dnesd o o andI s ila g r v

stin f er

and

15% airli . e v i

w Visit n r st. e

t a d inthe the a r 2016

9 e

tion tion a S f a Visi 16% t sc v und y re e

sha w l

9.2 r t

w h ors p a eland

a e 1 a a 2 s y re 7% 201 dule s

t

the 1 De t w 9.4 e

arriving 7 ern F o stin e rid f 18% re

visi least

c 2016 w a a

hanges thei y tion on ith t . c

s ors 19%

I

n o

e r t m re

n a main

2

m o t 201 g 0 W r y . s 20% a a

1 7 Thursd t v 7 rd ednesd o

b , ellin t

r d s 2 v a e

a 1.1% v t 21% e y o elle r g s

, a r

t

fo o h

y a o d e n y r f

The F This Canada, t and t re T OF S LENGTH A VISIT REPEA ARRIV w r a i L g VERA a p b ocal o u v l e re e 19

e

T had U a primar t l A 4 rend

ALS T t GE K d

Y 5

T :

visi :

U a Ir Unit axi R D

and eland y the K the a s andI

t y ed Kingdom w . o y

o epr

rs

a m f I s purp 2017 2016 2017 2016 2017 2016 A reland s e r o a

esen r e c i r s t 67% l n i and o v t

a

n o lin e l

d ta s f x A

o e e

t visi tiv r r r ende .

r a S w o i v e -P n t Recreation/ f als a 19.0% 15.6% t ith

k o y Pleare visit Sn e o r d

b s v d 64 63 53 52 aula Ebanks the 9.0 e 8.7 y

l r used pur S

e

V f e n o

i l s d e g r i 16.8% 15.3% t p c

i o t re t t Mon

o h r ed h British s

s c e

o f e t P r

f o

U

u

fl m w s r Relatie K i p t g

Viitin a a t o

10.3% he

h s y 9. re 10.3 10.3 68 s 24 67 27 Air Te

e t

visitin 7% a

U g o s t w K i f c

o

1 andI Vis hedule a 0 n y .

i 3 s t w g 11.2%

7 n

W w re a .0% re i ed s g l h a Bine

l h

o R n a f t d t

59 59 ro 10 e s 3.9 9 4.1 i had v c

m a 18.6% 19.6% e re s s T

a . L w

d This t o i e i o re n l n l d

c a

o

/ t V c s 18.4% 21.4%

n acation

a fl the P Die . Fri 52 57

9.8 9.4 t i 1 1 Alm g e l e g h

asu l t o a s ost r rg

y o re 9. 7

e n re .6% Sat

7%

s o

a t c t n Honeymoon h

t o W p

e e 6 rded e

eddin/

i 3 29 26 p rc n 0 7.3 1 7.1 % r

e e i . m

n v L 2 e t a i 7

k r r o % e y y f

1 1 VISITCAYMANISLANDS.COM / 2017 PAGE 52 of overnight travel to Cuba via Cayman Airways. the Euro againsttheU.S. dollar. Another reason for thisdecline was dueto thereduction 31.2% decline.Regional arrivals to theCayman Islands fell mainly dueto the weakness of Stayover visitation from Continental Europe continued itsdownward trend in2017 with a European region by UNWTO. The destination welcomed visitors from 49of the53countries categorized inthe Overview CONTINENTAL EUROPE Table 20: Age Distributionof UK andIreland Visitors distributed across all groups. For theUK andIreland region, ageisevenly which accounted for 22.9%of the visitation. 2016 and2017 was theOver 60category The largest agecategory of UK visitors in Age Group Over 60 50-60 36-49 19-35 0-18 Total 100.00% Visitors in2017 Figure 47: Median Age of UK andIreland 30 38 45 53 60 Number ofVisitors 3,848 3,234 3,614 3,553 1,891 16,140 2016 Jan Feb 15,259 2017 3,498 3,130 3,488 3,382 1,761 Mar Apr 100.00% 2016 23.84% 20.04% 22.39% 22.01% 11.72% Percent Share May Jun 100.00% 22.92% 20.51% 22.86% 22.16% 11.54% 2017 Jul Aug 12,00% 18,00% 24,00% 0,00% 6,00% of UK andIreland Visitors Figure 46: Age Distribution 39 and38 years oldrespectively. summer months of July and August at er medianages were recorded inthe median agein2017 at 55 years old.Low years old. January recorded thehighest land visitor to thedestination was 46 The medianagefor theUK andIre- Sep 0-18 Oct Nov 19-35 Dec 2016 36-49 2017 50-60 Over 60 -

Source: CaymanIslands Immigration Department tively. of total visitation. Germany andFrance followed with 15.86%(1,426) and9.58%(862)respec Italy was thetop country for visitor arrivals from Continental Europe with 16.59% (1,492) Figure 49:2017 European Stayover Visitor Profile (IncludesUK &Ireland) Source: CaymanIslands Immigration Department Figure 48:Continental Europe Annual Arrivals (2013-2017) D SU T 49% SUN MON US STD STUDSSUDS D TUE M TM DS STS WED 62% 69.8% 13,714 2013 Arrivals THU 36% 21,618 2014 FRI 57.6% 7.9 Percent change THE VISITORFROMEUROPE SS 24,253 SAT 18,254 2015 T T S M USD TS STS -15.6% TS STD TS ST 25% 13,081 2016 -28.3% 49% M 5.8% 44 8,994 2017 -31.2% 31% MD 31% UST US STT TT T 43.3 T M -

VISITCAYMANISLANDS.COM / 2017 PAGE 53 VISITCAYMANISLANDS.COM / 2017 PAGE 54 Figure 51:Seasonality of Continental Europe Visitor Arrivals created more aviation connectivity between Cubaandother countries. from thedeclinein visitors from Spainbecause of changesinUS/Cuba relations which five year low for eachmonth in 2017. The destination was still intheprocess of recovering Continental Europe didnot show aclear pattern of seasonality in2017. Visitation was at a Figure 50: Top 10Continental Europe Countries for Visitor Arrivals to theCaymanIslands in2017 Switzerland Spain France Germany Italy Norway Norway Denmark Austria 3.6% Sweden Netherlands 16.6% 8.8% 9.6% 3.0% 5.0% 15.9% 3.1% 1500 2250 3000 0% 750 7.7% 7.5% Jan Feb Mar 2013 Apr May 2014 Jun 2015 Jul Aug 2016 Sep Oct 2017 Nov Dec Figure 52:Continental Europe Visitor Arrivals by Day of Week most travelled day, Tuesday, was only 9.8%. day. In 2017, 19.2% of visitors travelled to the Cayman Islands on a Sunday and their least Traveller’s mainday of arrival from Continental Europe into thedestination was Sun- December, 17 –23December and13–19 August. peaked (inranking order) inthe weeks of 24–30 In 2017, visitation from theContinental Europe market Source: CaymanIslands Immigration Department Wednesday Figure 53: Average Nights Stayed by Day of Arrival for Continental Europe Visitors longest at 7.6 nights. Visitors who came on Saturday stayed the the destination theshortest at 4.3nights. day as their primary travel day stayed in Stayover visitors who arrived ona Thurs- Wednesday Thursday Saturday Tuesday Monday Thursday Sunday Saturday Monday Sunday Friday Friday 10% 4.2 11% 4.4 4.6 12% 4.8 13% of Total tayover isitation 5.0 14% 5.2 15% 5.4 16% 5.6 17% 2016 verage ength of tay 5.8 18% 6.0 2017 19% 6.2 6.4 6.6 6.8

2016 Visitors arriving on 7.0 7.2 2017 each day stayed

7.4 “ longer in 2017 7.6 compared to 2016.

VISITCAYMANISLANDS.COM / 2017 PAGE 55 VISITCAYMANISLANDS.COM / 2017 PAGE 56 Table 21:Continental Europe Arrivals by Selected Purposeof Visit Norway Denmark Austria Sweden Netherlands Switzerland Spain France Germany Italy Figure 54:Day of Arrival for Stayover Visitors from Continental Europe OF STAY LENGTH AVERAGE VISIT REPEAT ARRIVALS The peakdays of arrival for Continental Europe 20.0% 20.5% 19.0% 18.6% 22.2% 19.3% 21.8% 21.8% 14.5% 13.5% 2017 2016 2017 2016 2017 2016 SUN stayover visitors (ranking order) in2017 were 16.5% 16.5% 16.5% 16.4% 14.8% 10.2% 18.2% 14.4% 13.5% 17.3% MON Recreation/ Pleasure 48% 34% 37% 31% 6.8 6.9 10.8% 10.8% 12.8% 11.7% 8.6% 8.6% 9.9% 7.8% 7.3% 9.1% TUE 13 August, 5 April and24December. 16.6% 18.4% 12.0% 19.3% 12.8% 13.5% 15.1% 11.4% 13.1% 9.6% WED Relatives Visiting 50% 48% 13% 9.0 9.8 6% 10.8% 15.8% 12.9% 15.4% 13.5% 12.4% 13.2% 11.6% 11.8% 8.9% THU 2 15.6% 19.4% 21.8% 21.8% 19.2% 14.5% 13.5% 15.7% 16.1% 17.4% FRI Business 49% 44% 3.5 3.5 8% 6% 10.6% 15.6% 10.3% 15.8% 10.7% 10.7% 12.9% 9.0% 8.6% 9.9% SAT Vacation Dive 25% 27% American Airlines). Cayman Airwaysand destination (mainly carries into the visitor useof specific with theEuropean of arrival was inline regarding theday of variability country.level The travelby varied primary day of destination, the (10) countries to the from thetop ten the day of arrival When lookingon 6% 4% 7.4 7.5 Honeymoon Wedding/ 23% 4.6 0% 3% 4.7 1% 100.00% Figure 55: Age Distributionof Continental Europe Visitors were recorded inthesummer months of July and August at 36 years old. February recorded thehighestmedianagein2017 at 45 years old.Lower medianages The medianagefor theContinental European visitor to thedestination was 42 years old. years olddeclinedby 39.93%andunder 50 years old visitation decreased by 25.85%. the 36-49 category which hada27.8% share of visitation. The number of visitors over 50 The largest agegroup for visitors from Continental Europe was 19-35 at 28.7%, followed by Figure 56:Median Age of Continental Europe Visitors in2017 Table 22: Age Distributionof Continental Europe Visitors 30 34 38 41 45 Age Group Over 60 50-60 36-49 19-35 0-18 Total Jan 15,00% 22,50% 30,00% 0,00% 7,50% Feb 0-18 Mar Number ofVisitors 13,081 2016 2,081 2,930 3,429 3,458 1,183 Apr 19-35 May 8,994 2017 1,262 1,748 2,503 2,579 902 2016 36-49 Jun 2017 Jul 100.00% 2016 15.91% 22.40% 26.21% 26.44% 9.04% 50-60 Percent Share Aug Over 60 100.00% 14.03% 19.44% 27.83% 28.67% 10.03% Sep 2017 Oct Nov Dec

VISITCAYMANISLANDS.COM / 2017 PAGE 57 VISITCAYMANISLANDS.COM / 2017 PAGE 58 Source: CaymanIslands Immigration Department Figure 57: 2017 Latin America Stayover Visitor Profile a growth rate of 22.6%in2017. Visitation from LATAM continued thepath of double-digitgrowth recorded in2016 with changes compared to 2016. several economic fluctuations which occurred intheprimary markets. These were slight during a year of more stability compared to thelastperiod,even thoughthere were The Latin America (LATAM) promotions campaigndriven intheregion took place marketing communication campaignintheprimary markets identified from thisregion. During 2017, the destination’s Latin American representatives developed a strong Overview (South andCentral America) LATIN AMERICA D SU T 42% SUN MON US STD STUDSSUDS D TUE M TM DS STS WED 46% THU 47% FRI 6.8 LATIN AMERICA THE VISITORFROM SS 7,444 SAT T T S M USD M STS TS STD TS ST 31% 48% M 1.9% 38 39% MD UST US 22% (South andCentralAmerica) STT TT T 38.5 T M

December, 17 –23December and13– 19 August. peaked (inranking order) inthe weeks of 24–30 In 2017, visitation from theLatin America market and November –December). months in2017 (February, June –September cember. There were record arrivals for seven ica reached anall-time highof 1,054inDe- market. Stayover visitation from Latin Amer is noclear seasonal pattern for theLATAM most. Outsideof December arrivals, there LATAM residents visit thedestination the December isconsistently themonth when Argentina (31.5%). 2017. Growth was driven by Brazil (60.7%) and Visitation from South America grew by 38.3%in Panama (33.5%). Growth was driven by Honduras (16.2%) and visitation in2017. Central America grew by 13.8%. Honduras accounted for 41.6%of stayover

Chile Chile

Nicaragua Nicaragua

Peru Peru

2.8% Costa Rica Rica Costa

Panama Panama

2.8%

1.9%

3.3%

2.7%

Colombia Colombia

Mexico

Argentina

Brazil Honduras Honduras -

16.0%

7.8%

12.6%

3.3% 41.6% to theCaymanIslands in2017 forCountries Visitor Arrivals Figure 58: Top 10LATAM

VISITCAYMANISLANDS.COM / 2017 PAGE 59 VISITCAYMANISLANDS.COM / 2017 PAGE 60 Source: CaymanIslands Immigration Department 18.1%. There was noclear pattern ontheday of travel for LATAM. for 62.3%. The primary day of entry for thesecond largest market, Brazil was Saturday with direct flight schedule), Honduras maindays of arrival were Monday andFriday accounting Looking ontheday of arrival for LATAM countries, asexpected (due to Cayman Airways 18 December, 15December and19December. stayover visitors (ranking order) in2017 were The peakdays of arrival for Latin America 7.43 nights respectively. Thursday visitors stayed theshortest at 6.0nights. Visitors arrivingonFriday andSaturday stayed thelongestindestination at 8.08and Figure 60:LATAM Visitors Arrival by Day of Week Figure 59: Top 10LATAM Countries for Visitor Arrivals to theCaymanIslands in2017 550 825 1100 0% 275 Wednesday Jan Thursday Saturday Tuesday Monday Sunday Friday Feb 8% Mar 2013 9% Apr 10% 11% May 2014 12% Jun 13% 2015 Jul 14% of Total tayover isitation 15% Aug 16% 2016 Sep 17% Oct 18% 2017 19% 2016 Nov 20% Dec 21% 2017 22% percentof visitation. accounted for alarge Hondurasto which ways flight schedule Cayman Air with of travel coincided The primary days accounting for 48.5%. LATAM travelers the destination for days of arrival into day are theprimary Friday andMon- 23% 24% 25% 26% - 3 Table 23:LATAM Arrivals by Selected Purposeof Visit and highestrepeat visitation at 62%. relatives followed closely at 21%buthadthelongeststay inthedestination with 9.2nights LATAM traveller’s primary purposeof visit in2017 was Recreation /Pleasure at 32%. Visiting Figure 61:Day of Arrival for Stayover Visitors from Latin America The length of stay isbased on intended length of stay asidentified ontheir Embarkation/Disembarkation card OF STAY LENGTH AVERAGE VISIT REPEAT ARRIVALS Chile Nicaragua Peru Costa Rica Panama Colombia Mexico Argentina Brazil Honduras 2017 2016 2017 2016 2017 2016 2,360 (32%) 1,635 (27%) Recreation/ Pleasure 16.0% 16.5% 15.9% 10.2% 10.2% 12.8% 17.0% 12.1% 11.7% 2.0% SUN 37% 31% 5.9 5.9 16.6% 19.9% 24.2% 41.6% 18.5% 14.5% 13.5% 17.0% 13.7% 8.7% MON 1,596 (21%) 1,263 (21%) Relatives Visiting 3 10.9% 10.3% 13.0% 12.5% 41.2% 17.4% 11.1% 8.8% 4.8% 5.3% TUE 10.8 66% 62% 9.2 26.6% 14.0% 10.3% 15.5% 14.3% 14.7% 11.2% 9.9% 4.5% 5.1% WED 511 (7%) 498 (8%) Business 44% 51% 3.8 4.4 16.9% 13.0% 18.4% 10.2% 19.2% 14.5% 15.3% 12.7% 6.8% 3.0% THU 14.8% 12.0% 38.1% 15.5% 13.5% 631 (8%) 498 (8%) 31.2% 11.9% 17.2% 17.2% 11.4% FRI Vacation Dive 29% 25% 6.3 6.2 10.9% 14.8% 13.3% 21.4% 11.8% 18.1% 9.2% 4.5% 7.7% 1.5% SAT 41 (1%) 29 (0%) Honeymoon Wedding/ 18% 12% 6.3 6.5

VISITCAYMANISLANDS.COM / 2017 PAGE 61 1 Cayman Islands National Festival, Pirates Week S F Ae Grop 0,00% 8,00% 16,00% 24,00% 32,00% O 50- 36- 1 0 T i o T F gure 62:A 9 otal - a u v 30 33 i 35 38 40 - 1 gure 63: e b 3 r 8 4 6 c r 5 l 9 6 0 e 24: e : 0

C ayman Is A 0-

g M ge Dis 18 e Distr edian A J Nmer ofViitor an t 2016 6,071 730 895 1,677 1,873 896 l r ands i i b bution 19- u ge t ion 35 F Imm o eb f

o L o f atin Amer 2017 7,444 996 1,0 2,04 2,14 1,185 f

2016 i

L g L a 7 36- atin A r M ation Depar 9 4 t 0 in Amer ar 49 m i c e 201 Apr an r i i c c 50-60 a 2016 100.00 1 2 30.85% 1 12.02 an 7 Visit 4 4 Percent Sare 7

tmen Vis . . .62% 7 76% 4 Vis % % o i M t o rs in20 i t t r a o s y r Ov s 100.00 13.38% 1 2 28.87% 15.9 4 7 2017 er .43% . Jun 40% 1 7 2 60 % Jul w c c r g m largest The c w Dec all Ame r w The s a ang A p o e rease roup e as hic t ark ug

ectiv m rded e re m

e ber ed h sa 38 rican o age

e o m m re

f t. n

h w Sep e b 1 edian ths g c

y b a a 4 l a e w as o ears ro y e This t ving g . t r 7%.

. rded visit

t ag . ro

w 36 w 2 e the 8.9% x th, L up e Oct

c o

o ro en o and the All a e O w w ld. r in but w g p

o v as e t 3

e t f o th

e J fo r a

The

7

3

l

fo anuary r 1 N g owe

the the

2 r 9 t 60 o fo e m

o r o d

- f

y

the

35

v 36.4 e r J e g m e 4

a anuary larg s st d dian 0 ro ars g p edian the e

w Dec

e i y u stina L t and g % as e e

est p g ATA ro o

. ars s ro ld

w L age

the the re i u age and tion D a n t M re fo p h tin e - - s - - r

1 WHO ARE OUR STAYOVER PAGE 65 PAGE PAGE 64 PAGE VISITORS?

CAYMAN ISLANDS 66 Demographic Profile 66 Trip Details 71 SISTER ISLANDS 77 Demographic Profile 78 Trip Details 80 VISITCAYMANISLANDS.COM / 2017 VISITCAYMANISLANDS.COM VISITCAYMANISLANDS.COM / 2017 VISITCAYMANISLANDS.COM VISITCAYMANISLANDS.COM / 2017 PAGE 66 27,500 55,000 82,500 110,000 Figure 64: Age of Stayover Visitors by Year Demographic Profile destination. without takingthetimeto understandthecharacteristics of persons visiting the Policy makers and partners are encouraged to not just focus on overall performance, Islands andtheir travel pattern. understanding of thedemographic profile of visitors, why they travel to theCayman ing visitation andoptimising the visitors’ experience. This sectionaimsto provide a wider Understanding who visits theCayman Islands isoneof themostcritical steps inincreas- CAYMAN ISLANDS Table 25: Age of Stayover Visitors by Year 0 TOTAL Over 60 50-60 36-49 19-35 0-18 0-18 2013 19-35 345,380 68,409 54,056 78,021 90,168 54,726 2013 2014 382,816 36-49 76,042 86,421 97,869 62,672 59,812 2014 Stayover VisitorArrivals 2015 385,378 86,289 65,665 60,975 77,276 95,173 2015 2016 50-60 385,451 86,977 94,087 66,318 63,257 74,812 2016 2017 Over 60 418,403 103,227 81,065 91,704 71,263 2017 71,144 19.4%. and 19-35 agegroup at 60 agecategory at 21.9% closely behindby the50- age group was followed increase over 2016. This 2017,smalla which was of stayover visitors in 49 accounted for 24.7% Age. The agegroup 36- 100.00% 22.56% 19.41% 24.41% 16.41% 17.21% 2016 Percent Share 100.00% 21.92% 24.67% 19.37% 17.00% 17.03% 2017

Figure 65:Stayover Visitors Growth Trend by Age Groups which was a1.2%percentage point increase. showed anincrease inthe share of total stayover arrivals from 15.8%in2015to 17.0% in2017, the highestgrowth rate. The growth inthe0-18 agecategory over thelasttwo years rate, increasing by 12.5%, which was the second consecutive year that this age group had All agegroups saw growth inarrivals in2017. The 0-18 agegroup hadthehighestgrowth growing at afaster annual rate when compared to theother agegroups. has shown a decline for thesecond consecutive year. This isinline with the0-18 group The average ageof stayover visitors in2017 was 41.5 years old. The average ageof visitors Figure 66: Average Age of Stayover Visitors five years except in2016 when it was 45 years old. older than 44 years old. The medianage hasbeenconsistent at 44 years oldover thelast median meansthat half thestayover visitors were younger than44 years oldandhalf were The median age for stayover visitors to the Cayman Islands in 2017 was 44 years old. This Source: CaymanIslands Immigration Department 27 500 55 000 82 500 110 000 0 2013 41.72 2013 0-18 2014 41.77 2014 19-35 41.82 2015 36-49 2015 41.79 2016 41.48 50-60 2016 2017 Over 60 2017

VISITCAYMANISLANDS.COM / 2017 PAGE 67 1 8 S T C Diffe g o p N Ov 50-60 36- 19- TOT 0- F 18% 14% o a f 0% 9% roup e 5% 18 o i er ovember 35 u b gure 67:

49 AL rc nsist rc M 60 l e e re e The 19-35age in The 0- Jul highest le a 2 :

6: A n rch,

C n a M t aym e y 100 c t ageg

25% 26% 19% J 22%

o 8% andDe n J g a S c an AN e Dist f eas t rch, oun A

.

an Is arriv 18 ag with p onal ril, t 100 rib J v l e 25% ro 24% 24% 13% 13% ands FEB F u als, e d eb ity u the c J e gro l l ups showeda y t

une e ion f o

andDe o o m I f

f

a r m s

g seaso

S o c 100 b 27% 22%

24% 16% 1 21% ro migration Depa MAR e t f u c 7% a and e M

S aso p o y u r ar t o ; a u dem p

v y o n e

c nality o nality pea f A r t 100 v e

ed 22% Visit 27% 15% APR 15% 21% arriv e u m 0- r Apr g onstr A 18 k ber ust. f o r v ed in

o riv r in w als ary s r 100

a ; ith b MA 23% 25% 2 26% 10% tmen 1 a l arriv 7% y The s 4%- ing in Y t 19- A M b ed the J p a ge, y 35 Jul un, y

t eaks l M 2 als 36- e 7 100 o 2 20% 26% y 21% 13% 21% v JUN 0 n %

e th, 1 b b

7 Jun 4 l o 36- ut y

9 o 201 f

the f 49 eac also a 100 s 20% 18% 27% 25% 7 11% g JUL e share e 36- hig The 50- s as Oct e

asonality e n a h

Jul

t aso g

g repesen h m 4 50-60 g e roup 9 ag e 100

ro o 19% 23% 25% ; 21% 12% A r o n (J UG

o n p f u th

b 6 e p sta

A e e 0 w anuary ug rc

in201 w r arriv andOv g - hich 100 y Ov t e 24% 23% 27% 19% ith N SEP roup 7% ed o n er o v tages aro 60 als v e J w Sep e u 7 assho a r

-

ell w m l ccoun visit 100

y 25% 20% 25% b 21% F e OCT 8% as the h b

e ebruary r a 6 e t a t ors w r

ving 0 21% . Oct een und the ts

100 g wn belo 24% 20% 26% 18% 12% NOV mostc a roup fo the b fo ) as F o r r

ebruary v

N the the hig s had e, 100 o 20% 23% 16% 19% 21% DEC w v w w onsist the e i mon hest highest n : l l t

e Dec TOT

0 100 r 22% 19% 25% and 1 1

7% 7% - ths - AL 1 8 T w visit the highestperc The Ov Oer 60 50-60 36-49 19-35 0-18 a as thelo b l e 27:A o rs e w r ge 6 ith 61.1% w o 0 62.9% 63.4% 34.9% 53.4% 44.3% est f g

Viit Firt Visit ro w o e up ith 36. r . n

s The 19-

tag v re s R Repeat c e 46.6% 36. 55. epeat 65.1% 3 Viit o 7%. 7 o rded .1% f 7% 7% 35

re Vis p g its e ro a u t p 48,50 50,00 51,50 53,00 4 sta y fe Gender F 7 i ear ,00 gure 68: m y ale o in20 2013 v e visit . r

G

The gender visit ender 1 7 o . F rs inc o e

rs. o m 2014 f

S ale t reased a y F o s acco

emal g v e a r

p Vis e b f 2015 o i t u e Caribbean Club o r n t the r w s t ed e M en male third al fo e r 5 2016 2 c . o 2 and % nse o f cutiv

201 e 7

1 VISITCAYMANISLANDS.COM / 2017 PAGE 70 2 1 Table 29:Occupation of Stayover Visitors Table 28:Gender of Stayover Visitors Household Income – US$150,000. income between US$100,000 reported annual household In 2017, 24.8%of respondents Stayover Visitor ExitSurvey. survey respondents inthe2016 level represented 18.2% of and US$200,000. This income income between US$150,000 having anannual household of visitors surveyed reported Survey results in2017, 26.5% Based onStayover Visitor Exit Trade Service/ Other Retired Managerial Student Professional TOTAL CaymanIslands Immigration Department CIDOT Visitor ExitSurvey 2017 TOTAL Male Female 177,269 345,380 168,111 2013 123,523 35,400 345,380 40,943 72,350 52,691 20,473 2013 197,945 184,871 382,816 Number ofStayoverVisitors 2014 136,036 38,296 382,816 56,584 2 42,986 89,337 19,577 . 2014 Stayover VisitorArrivals 186,225 199,153 385,378 2015 138,091 39,093 88,845 385,378 42,408 18,803 58,138 2015 185,658 199,793 385,451

2016 Figure 69: Annual Household Income $0 -$50K 149,122 65,360 44,405 385,451 58,761 46,471 21,332 2016 200,193 218,210 418,403 2017 178,537 $50K -$100K 78,028 418,403 51,387 32,856 52,178 25,417 2017 Male Female 38.69% 16.96% 12.06% 100.00% 11.52% 15.24% 5.53% 2016 Percent Share $100K-$150K 48.67 51.33 18.65% 42.67% 12.28% 12.47% 100.00% 6.07% 7.85% 2017 $150K -$200K 48.29 51.71 Percent Share 51.68 48.17 Occupation compared to 2016. of19.7% when group saw agrowth The professional in 2017. oftotal visitation represented 42.7% being professionals themselves as who identified Stayover visitors $200K -$300K 51.83 48.17 2016 Over $300K 1 . 47.85 52.15 2017 couple. Travelling asacouple was followed by family travel with 27.1%. Relatives, BusinessandDive Vacation respectively. tion/Pleasure which accounted for 76.8%of total visitation; this was followed by Visiting Repeat Visitation Travel Companion Table 30:Purposeof Visit (2013-2017) of Visit Purpose Trip Details each year. Cayman Islands. Over thelastfive years repeat visitation hasranged between 47% -49% Figure 70: Visitors Travel Companions(2016-2017) As aCouple With Family Other/Unknown Wedding/Honeymoon Dive Vacation Business TOTAL Visiting Relatives Recreation/Pleasure Alone 1 . 1 The mainpurposeof visit for stayover visitors in2017 was Recrea- . 2 In2017, 48.0%of visitors indicated that they hadpreviously visited the . 51.0% of stayover visitors surveyed reported that they travelled as a 25.6 48.0 13.6 18.3 51.0 27.1 21,281 242,710 345,380 41,314 4,275 15,942 19,858 2013 382,816 61,258 3,643 14,580 19,082 19,653 264,600 Number ofStayoverVisitors 2014 385,378 59,719 3,524 13,686 18,680 20,260 269,509 2016 2015 With Friends and Friends With Family organised With an 2017 385,451 41,779 3,491 15,456 21,079 21,513 282,133 group 2016 418,403 25,752 4,356 18,112 23,634 25,212 321,337 2017 100.00% 10.84% 0.91% 4.01% 5.47% 5.58% 73.20% 2016 Percent Share 0.9 0.5 6.6 6.1 1.2 1.1 6.15% 1.04% 4.33% 5.65% 6.03% 76.80% 100.00% 2017

VISITCAYMANISLANDS.COM / 2017 PAGE 71 VISITCAYMANISLANDS.COM / 2017 PAGE 72 Source: CaymanIslands Immigration Department reported they visited thedestination previously. Visiting Relatives showed the highest percent of visitors reporting repeat visits, 65% and Recreation/Pleasure had54%of visitors visiting for thefirsttime. repeat visitation. Wedding/Honeymoon showed 79% of visitors reporting firsttime visit or Wedding/Honeymoon hadahigher percentage of first-time visitors compared to Stayover visitors who stated that their mainpurposeof visit was Recreation/Pleasure Figure 71:Repeat Visitation 45% 47% 50% 52% 54% Figure 72:Repeat Visit by Purposeof Visit Table 32:Repeat Visit by Purposeof Visit Repeat Visit First Visit 20% 40% 60% 80% 0% 2013 Recreation/Pleasure First Visit Recreation/ Pleasure 46% 54% 2014 Repeat Visit First Visit Relatives Visiting 65% 35% Visiting Relatives 2015 Business 60% 40% Repeat Visit Table 31:Repeat Visitation Repeat Visit First Visit Business Vacation 2016 59% 41% Dive Honeymoon Dive Vacation Wedding/ 79% 2013 21% 52% 48% 2017 Unknown 2014 47% 53% Other/ 47% 53% Wedding/Honeymoon 2015 48% 52% 2016 49% 51% Other/Unknown 2017 48% 52%

Source: CIDOT Visitor ExitSurvey 2017 Figure 75: Repeat Visitation and Travel Companion they previously visited thedestination. elled alonestated that they previously visited thedestination. 41.6%of couples saidthat Repeat Visitation and Travel Companion.75.2% of survey respondents who trav Figure 73:Frequency of Repeat Visits (2016-2017) 0,0% 12,5% 25,0% 37,5% 50,0% 11.3% visited onacruise. destination by air, while previouslythe visited a repeat visitor in2017 reported that they were 88.2% of respondents who Figure 74: Mode of Transport for Repeat Visits With family and friends organised With an friends group With Once per month 0,3% 0,2% 2016 Once perOnce year 38,8% 2017 88.0% First Visit Air Only 18,5% 88.2% Less frequently a couple Family Alone With As As Return Visit 42,2% 11.1% Sea 11.3% per year at 42.2%. was lessthanonce rate of repeat visits however, thehighest peronce year; that they visit at least of visits. 38.8%stated about their frequency destination wereasked previouslythe visited respondentshad who Visitor ExitSurvey, In the2017 Stayover 2016 Both Air andSea 0.9% 2017 0.5%

-

VISITCAYMANISLANDS.COM / 2017 PAGE 73 VISITCAYMANISLANDS.COM / 2017 PAGE 74 1 stayed 5.6nights. type of accommodation and visitors staying inthis was Hotel/Guest House, used accommodation type type. The mostcommonly based onaccommodation homes stayed 7.6 nights Visitors staying inprivate stayed thelongestat 7.9 nights and7.5 nights respectively. Visitors from thelargest source market USA stayed 5.9nights. Europeans andCanadians on average 5.8nights. visitors. In2017, repeat visitors stayed onaverage 6.6nights while first-time visitors stayed Over thelastfive years, repeat visitors stayed longer inthedestination thanfirst-time Business travellers hadtheshortest average lengthof stay at 3.6nights. stayed in the destination the longest at 8.1 nights followed by Dive Vacation at 6.9 nights. same as 2016. Visitors who stated that the main purpose of visit was Visiting Relatives Average Length of Stay. The average lengthof stay in2017 was 6.2nights; this was the Card (EDCard). LOS noted ontheEmbarkation/ Debarkation Length of Stay (LOS) isbasedontheintended Table 33: Average Length of Stay by Category of Visitor Repeat Visit First Visit VISIT PREVIOUS Other/Unknown Wedding/Honeymoon Dive Vacation Business Visiting Relatives Recreation/Pleasure OVERALL OF VISIT PURPOSE USA REGION Unknown Timeshare Private Home Hotel /GuestHouse Apartment /Condo TYPE ACCOMMODATION Rest of the World Latin America Europe Canada 2013 6.6 6.0 6.8 6.9 6.3 5.9 6.4 5.6 5.9 6.7 7.0 5.3 3.3 5.5 5.7 7.8 6.1 8.1 7.5 2014 6.6 6.0 6.0 6.3 5.8 5.9 5.6 6.7 6.7 7.0 6.7 3.4 5.5 7.9 5.2 5.3 6.1 7.5 7.5 2015 6.0 6.9 8.0 6.9 6.5 8.5 6.3 3.6 4.9 5.6 6.4 6.3 7.0 6.7 7.0 5.7 7.8 5.2 6.1 2016 6.6 6.0 6.3 3.6 5.8 5.9 8.3 6.5 6.2 6.7 7.0 6.7 5.5 5.5 5.2 7.5 7.2 7.7 7.1 2017 6.6 6.9 6.6 6.8 6.8 6.9 5.6 5.8 3.6 5.6 6.2 6.2 5.9 5.7 5.3 7.6 7.9 8.1 7.5

Source: CaymanIslands Immigration Department Figure 77: Average Length of Stay by Month (2015-2017) Figure 76: Average Length of Stay by Month (2013-2017) previousfive years. 7.1 nights. Visitors inMay andSeptember consistently stayed theshortest over the 6.5 nights. Looking onthelastfive years, inDecember 2015 visitors stayed thelongestat Persons visiting InFebruary andDecember stayed thelongestin2017 at anaverage of Figure 78: Average Length of Stay by Day of Arrival 4,0 5,0 6,0 7,0 8,0 Saturday Friday Thursday Wednesday Tuesday Monday Sunday Mar Jan Apr Feb May Jun Jan Feb 2013 5.8 6.2 6.3 5.7 6.1 6.1 5,5 Mar 2014 6.4 6.1 6.4 5.6 5.9 6.2 5,6 Apr 2015 May 2015 6.6 6.0 6.1 6.2 6.4 5.7 5,9 Jun 5,9 2016 5.9 6.2 5.6 6.2 6.1 6.1 2016 Jul 6,1 2017 Aug 6.2 6.0 6.5 5.6 6.3 6.1 2017 Sep Sep Aug Jul Oct Dec Nov 6,4 Oct Nov 2013 6.9 5.7 6.0 6.3 6.3 5.7 Dec 2014 5.8 6.4 6.3 5.9 5.3 6.1 6,9 2015 5.8 6.3 6.3 5.9 5.6 7.1 at 5.5nights. stayed theshortest on Thursdayarriving at 6.4nights. Persons the second longest Sundaystayed visitors with theday of travel, stay of 6.9nights; as an average lengthof destination withthe stayed thelongestin arriving onSaturdays Like2016, visitors 2016 5.9 6.8 6.6 6.3 5.7 6.1 2017 6.1 6.2 6.5 5.8 6.2 5.7

VISITCAYMANISLANDS.COM / 2017 PAGE 75 VISITCAYMANISLANDS.COM / 2017 PAGE 76 Figure 80: Websites Used by Visitors inPlanning Their Trip sor was second with 59.5%of respondents stating that they were influenced by thisoption. respondents reporting that thesite helpedintheir decisionto visit thedestination. TripAdvi- websites. Visitcaymanislands.com was the most popular website with 62.3% of survey Stayover visitors who said Websites assisted intheir decisionto visit were asked which CIDOT Sister Islands Visitor ExitSurvey Figure 79: Visitors DecisionMaking in2017 Islands. Websites andFriend/Relative were next with 35.3%and28.5%respectively. In 2017, 40.7% of visitors saidprevious visits helpedintheir decisionto visit theCayman final decisionto visit. These responses guidemarketing decisionsandmessages. Travel Planning.Destination marketers are always interested in what aideda visitor intheir Newspaper Radio E-Newsletter E-Magazine / Travel Promotions Television Travel Agent brochure / TravelAirline Facebook) Social Media (e.g. Other Magazine (print) Friend /Relative Websites Previous Visits Orbitz Travelocity Other Expedia Divecayman.ky Airline/Cruise Website Hotel website Trip advisor Visitcaymanislands.com 59.5% 62.3% 10.7% 17.3% 6.9% 5.0% 6.2% 0.7% 1.8% 40.7% 28.5% 35.3% 0.0% 0.4% 2.0% 6.3% 6.7% 7.9% 0.1% 3.7% 1.7% 7.1%

Canada andEurope followed with 6.5%and2.3%respectively. The United States accounted for an estimated 88.8%of visitors to theSister Islands. was 5.7% increase over 2016. 10,261 visitors stated ontheir E/Dcard that they were visiting theSister Islands in2017. This visitors intheSister Islands. Data was also captured from the CIDOT Visitor Exit Survey 2017 that was completed by Therefore, we donot have knowledge of theexact number of visitors to theSister Islands. collects themainislandthat they would be staying onandnot visits to any other island. Grand Cayman istheir main stay, butmay visit thesister islandsas well. The E/Dcard only Islands Department of Immigration. It should be highlighted that visitors may note that man) asreported ontheEmbarkation/ Disembarkation (E/D) card provided by theCayman The data inthissectionshows visitation to theSister Islands (Cayman Brac andLittleCay SISTER ISLANDS -

VISITCAYMANISLANDS.COM / 2017 PAGE 77 VISITCAYMANISLANDS.COM / 2017 PAGE 78 Figure 82: Age of Sister Islands Visitors share of visitation. In2017, 63%of visitors were over 50 years old. over 60 years old.Between 2013and2015the50-60agegroup accounted for thehighest share of visitors to theSister Islands. Oneinevery three visitors to theSister Islands were Age. Over thelasttwo years, theOver 60agegroup accounted for thehighestpercent Demographic Profile Table 34:Region of Residence for Sister Islands Visitors 10,5% 14,0% Rest of the World 7,0% 3,5% Figure 81:Distributionof Sister Islands Visitors by Month 0% Latin America Canada Europe Jan USA 40,0 % 30,0% 20,0% 10,0% 0,0 % Feb 89.7% 0.4% 1.0% 2.8% 6.0% 2013 Mar 0-18 0.5% 1.0% 3.3% 6.0% 89.3% 2014 2013 Apr 0.4% 0.9% 2.9% 6.2% 89.6% 2015 19-35 2014 May 2013 0.6% 1.3% 2.6% 5.8% 89.8% 2016 Jun 2014 2015 36-49 0.7% 1.8% 2.3% 6.5% 88.8% Jul 2015 2017 2016 Aug 2016 visitation. September accounted for 2.9%of and February (9.9%)respectively. followed by December (10.9%) to theSister Islands. March was an estimated 11.4%of visitation In 2017, March accounted for 50-60 2017 2017 Sep ver 60 Oct Nov Dec Source: CaymanIslands Immigration Department Figure 85:Occupation of Sister Islands Visitors Figure 83:Median Age of Sister Islands Visitors in 2013. age was 55 years compared to 53 years the lastfive years. In2017, themedian Islands has been growing gradually over The medianageof visitors to theSister was second with 23.0%. Islands in 2017. The retired group 44.7% of total visitation to theSister are professionals represented StayoverOccupation. visitors who 2013 53 2014 53 Other Student Service/Trade Retired Professional Managerial 54 2015 2016 55 42.3% 10.2% 19.3% 11.7% 9.4% 7.1% 2013 2017 55 44.4% 18.6% 10.5% 11.5% 5.9% 9.1% 2014 Table 35:Gender of Sister Islands Visitors Female Male male. In2017, 53.7% of visitors were female. Islands received more female visitors than 53.7% of visitors were female, theSister more female visitors thanmalein2017, Gender. Figure 84:Gender of Sister Islands Visitors 45,0 % 45,0 % 49,5 % 51,8 % 47,3 % 20.0% 43.3% 10.3% 11.7% 8.6% 6.1% 2015 52.5% 47.5% 2013 2013 43.3% 23.2% 11.8% 5.9% 6.0% 9.8% 2016 The Sister Islands received 47.5% 52.5% 2014 2014 Percent Share 44.7% 23.0% 11.0% 11.5% 7.0% 2017 Female 2.8% 47.8% 52.2% 2015 2015 Male 46.7% 53.3% 2016 2016 46.3% 53.7% 2017 2017

VISITCAYMANISLANDS.COM / 2017 PAGE 79 VISITCAYMANISLANDS.COM / 2017 PAGE 80 26,0 % 13,0% 19,5% 0,0 % Figure 87:Sister Islands Visitors Travel Companions of Visit Purpose Trip Details Figure 86: Average Household Income of Sister Islands Visitors (US$) accounted for 39.8%. Dive Vacationwhich this was followed by 39.8% of total visitation; which accounted for was Recreation/Pleasure stayover visitors in2017 main purposeof visit for and Friends 6,5% Organised Friends Couple Family Family Group Alone $0-$50K 1 . $50K-$100K The 0.9% 6.0% 9.3% $100-$150K Business Visiting Relatives Dive Vacation Recreation/Pleasure Latin America 17.3% $150K-$200K Table 36:Sister Islands Purposeof Visit (2013-2017) 26.1% 52.7% 1.8% 0.9% 3.4% 41.2% 2013 $200K-$300K Travel Companion was family travel. 26.1% of survey respondents Following couples travel with that they traveled asacouple. visitors surveyed reported of Sister Islands stayover 40.4% 2.3% 0.9% 2.9% 35.8% 58.1% 2014 Household Income and US$150,000. income between US$50,000 having an annual household survey respondents reported ver $300K 1.8% 1.2% 3.2% 36.2% 57.6% 2015 1.5% 1.5% 3.9% 39.3% 53.8% 2016 2 . 40.4% 2 . 48% of 1.4% 1.4% 3.4% 39.8% 54.0% 2017 Repeat Visit First Visit 2 1 above 50%. a repeat visitation rate categories recorded repeatofvisitation. All highest percentage Relatives recorded the Vacationor Visiting Diveofa visitwas that their mainpurpose statedvisitors who Sister Islands stayover Table 37: Sister Islands Visitors Repeat Visitation Table 38:Sister Islands Repeat Visit by Purposeof Visit, 2017 CaymanIslands Immigration Department CIDOT Sister Islands Visitor Exit Survey 2017 Repeat Visit First Visit Figure 89:Sister Islands Repeat Visit by Purposeof Visit, 2017 60 % 80 % 40 % 20 % 0 % Recreation/Pleasure Recreation/ 37.0% 63.1% 2013 Pleasure 65% 35% 58.7% 41.3% Relatives 2014 Visiting 30% 70% Visiting Relatives 63.0% 37.0% 2015 Business Figure 88:Sister Islands Visitors Repeat Visitation 70,0 % 35,0 % 52,5 % 17,5 % 0,0 % 49% 51% First Visit 66.3% 33.7% 2013 2016 Vacation 73% 27% Dive Business 30.8% 69.2% 2017 Other 48% 52% 2014 Repeat Visit First Visit was in2014at 41.3%. visits have ever been The highestFirst-time visited theCayman Islands. that they hadpreviously indicatedIslands visitors In 2017, 69.2%of Sister Repeat Visitation 2015 Dive Vacation Repeat Visit 2016 1 . Other 2017

VISITCAYMANISLANDS.COM / 2017 PAGE 81 2 1 Average Length of Stay Table 39: Sister Islands Average Length of Stay Travel Planning by Category of Visitor The average length of stay for the Sister In 2017, 24.7% of Sister Islands visitors reported that websites helped in their decision to visit Islands in 2017 was 7.6 nights; this was the 2013 2014 2015 2016 2017 the Cayman Islands. Friend/Relative, previous visits and dive shops followed with 22.0%, OVERALL same in 2016. Visitors who stated that the 7.5 7.7 7.7 7.6 7.6 18.4% and 15.3% respectively. main purpose of visit was Visiting Rela- Figure 90: Sister Islands Visitors Decision Making in 2017 tives stayed in the destination the long- PURPOSE est at 8.2 nights followed by Recreation/ OF VISIT Websites 24.7% Pleasure at 7.8 nights. Business travellers Recreation/Pleasure 7.7 7.7 7.8 7.7 7.8 had the shortest average length of stay at Visiting Relatives 7.6 8.3 9.0 8.5 8.2 Friend / Relative 22.0% 5.5 nights. Business 4.7 7.9 5.6 5.3 5.5 Dive Vacation 7.0 7.0 7.0 7.0 6.9 Previous Visits 18.4% Over the last five years, repeat visitors Wedding/Honeymoon 7.5 7.5 7.5 7.5 7.5 stayed longer in the Sister Islands than Dive Shop 15.3% Other/Unknown 7.1 7.7 8.2 7.0 6.8 PAGE 82 PAGE first-time visitors. Repeat visitor for the 83 PAGE Travel Agent 4.3% previous five years stayed an average 7.9 PREVIOUS nights. VISIT Social Media (e.g. Facebook) 4.3% First Visit 7.3 7.3 7.4 7.2 7.1 Visitors from the largest source market Repeat Visit 7.7 7.9 7.9 7.9 7.9 Other 3.9% USA stayed 7.5 nights. Europeans and Canadians stayed the longest at 9.9 REGION Travel Promotions 2.6% nights and 8.7 nights respectively. USA 7.4 7.4 7.6 7.5 7.5 Magazine (print) 1.6% Canada 8.7 10.0 8.9 9.0 8.7 Europe 9.5 9.3 9.0 8.5 9.9 Airline / Travel brochure 1.4% Latin America 7.4 7.4 10.1 7.8 7.2 Rest of the World 7.2 12.2 8.4 8.0 8.1 Newspaper 1.3%

1 CIDOT Sister Islands Visitor Exit Survey 2017 2 Cayman Islands Immigration Department VISITCAYMANISLANDS.COM / 2017 VISITCAYMANISLANDS.COM / 2017 VISITCAYMANISLANDS.COM Rating of Destination. Sister Islands stayover visitors were asked to rate selected aspects of their experience while in the destination. When asked to rate the Overall 8 8 Experience in the destination, 98% of respondents stated that is was “Very Good” or “Good”. Underwater Experience by visitors had the second highest mean score. 84% of respondents rated their experience as “Very Good”, and 12% thought it was “Good”. Cayman Cabana Shopping received the lowest rating. 23% of respondents thought it was “Very Good”, 28% rated it as “Good”, and 24% rated it as “Fair”.

Figure 91: Websites Used by Sister Islands Visitors in Planning Their Trip Figure 92: Sister Islands visitors Rating of the Destination, 2017

TripAdvisor 55.3% OVERALL 13% 85% visitcaymanislands.com 41.0% EPERIENCE

Underwater 12% 84% Airline Website 26.6% experience

Other 24.5% Customer Service 14% 83%

Hotel website 20.7% Accommodations 21% 77% Watersports 22% 66% Divecayman.ky 18.6% Transportation 32% 56% Expedia 10.1% Restaurants 35% 54% Naturecayman.ky 6.9% Tours 27% 49% Orbitz 1.6% 1 1 Attractions 38% 49% Sita.ky 0.5% 39% 46%

Value for money Stayover visitors to the Sister Islands who stated that websites assisted in their decision to Beaches 31% 41% visit were asked which websites. TripAdvisor was the most popular website with 55.3% of survey respondents reporting that the website helped in their decision to visit the destina- Shopping 28% 23% tion. Visitcaymanislands.com was second with 41.0% of respondents stating that they were influenced by that option. Good Very Good

Fair Source: CIDOT Sister Islands Visitor Exit Survey 2017 VISITCAYMANISLANDS.COM / 2017 PAGE 86 in 2017 was 48 years old. The medianageof cruisepassenger arrival to thedestination and followed closely behind was the50-60agegroup at 19.5%. The 36-49 agegroup was second with 20.4%of passengers over 60group increased by 1.4 percentage point over 2016. cruise passenger arrivals to theCayman Islands in2017. The Cruise passengersover theageof 60accounted for 27.5% of Age popular option (88%),premium (35%)andluxury (10%).” market. Regardless, contemporary cruisesare themost Millennials alsorepresent ahigher share of thepremium three years versus anoverall average for that classof 10%. luxury; 24%of themhave traveled onaluxury lineinthelast The report alsoreported that “millennialslove to travel in to a destination visited onacruisethanin2016.” cohorts (except Gen X) show agreater likelihood of returning return to destinations visited first via acruise.Indeed,all age before they goall in. And, increasingly they are likely to Millennials are inherent snackers, they love to try new things ple different destinations andcitiesfor later vacations. January 2018,cruisersseecruisesasagreat way to sam- According to theCruise Travel Report publishedby CLIA in DEMOGRAPHIC PROFILE VISITORS? OUR CRUISE WHO ARE

VISITCAYMANISLANDS.COM / 2017 PAGE 87 VISITCAYMANISLANDS.COM / 2017 PAGE 88 THE WORLD REST OF IRELAND KINGDOM & UNITED CANADA AMERICA LATIN EUROPE CONTINENTAL USA REGION Figure 94: Age of CruisePassengersby Region, 2017 Figure 93: Age of CruisePassengers Visiting theDestinationin2017 Source: Port Authority of theCayman Islands over 60group. years old.Latin America was alsotheonly region where thetop agegroup was not the at 43 years. 50%of cruisepassengersfrom theregion were between theageof 19and49 As with stayover arrivals, theLatin American cruisepassenger hadthelowest medianage 0-18 AGE (group) OVER 60 50-60 36-49 19-35 0-18 OVER 60 50-60 36-49 19-35 0-18 OVER 60 50-60 36-49 19-35 0-18 OVER 60 50-60 36-49 19-35 0-18 OVER 60 50-60 36-49 19-35 0-18 OVER 60 50-60 36-49 19-35 0-18 19-35 0% 2016 5% 36-49 10% 2017 50-60 15% over 60 20% of Passengers 25% years old. passengers were over 60 2017. 37% of Canadian cruise destination was 54 years in an cruisepassengersto the The medianagefor Canadi- years old. from theUK were over 60 59 years. 47% of passengers the UK had a median age of The cruisepassenger from visitors from other regions. UK were generally older than Cruise passengersfrom the 30% 35% 40% 45%

40% 30$ 10% 20% Figure 96:Occupation of Stayover Visitors, 2017 visitors surveyed in2017. Retired/Unemployed/Homemaker followed with 18.1%. Cruise visitors who were Professional/Manager/Executive represented 51.7% of cruise Occupation Figure 95:CruisePassengers Age Distributionby Month, 2017 passenger arrivals in2017. The 19-35 and0-18 agegroups peaked insummer. nine months dominated by individualsOver 60 was thehighesteight months for cruise For ninemonths in2017, thedominant agegroup was theover 60category. Eight of the Retired /Unemployed /Homemaker 0% Technical /Skilled Trades / Artisans Professional /Manager /Executive Administrative /Clerical /Sales Jan Teacher /Lecturer /Clergy Feb Hospitality /Service trade 0-18 Mar Apr 19-35 Consultant May Student Other Jun 36-49 Jul Aug 50-60 Sep Oct over 60 Nov Dec 0.1% 1.6% 2.0% 4.1% 5.8% 7.6% 9.0% 18.1% 51.7%

VISITCAYMANISLANDS.COM / 2017 PAGE 89 A significant portion of cruise Household Income respondents (89.2%) who pre- viously visited the destination Couples account for 47.4% of cruise visitors Based on results from the 2017 Cruise Visitor Exit Survey, 39.4% of visitors reported did so on a cruise trip. having an annual household income between US$100,000 and US$150,000. The surveyed this was followed by travelling as number of cruise visitors falling in the US$100,000-US$150,000 average household a family group which was 39.2% and with income range in 2017 was an increase over the 26.2% reported in 2016. Figure 99: Mode of Transport for Repeat Visits friends 8.2%.

Figure 97: Annual Household Income, 2017 95.3 Figure 100: Travel Companions of Cruise Visitors 89.2

With 1.4 an Organised Group 1.5 15.4% 6.6% 36.5% 24.5% 26.2% 39.4% 14.4% 23.6% 5.6% 5.1% 1.9% 0.8% With 3.6 Family and Friends 1.9

PAGE 90 PAGE 9.9 91 PAGE 4.1 0.9 8.2 2016 2017 0.6 With Friends 9.7

With 39.2 Family Air only Sea only Both Air 43.6 and Sea 47.4 As a couple 2016 2017 42.9 $0-$50K $50K-$100K $100K-$150K $150K-$200K $200K-$300K over $300K 0.2 Alone 2016 2017 Source: CIDOT Visitor Exit Survey 2017 0.4 TRIP DETAILS Repeat Visitation TRAVEL PLANNING

Of the 10.1% of cruise respondents who previously visited the destination, 36.0% reported Figure 101: Decision Making Motivator, 2017 visiting at least once per year and 60.4% visit less frequently.

Websites 66.5 Figure 98: Frequency of Previous Visits Cruise Line/Travel Brochure 42.9

80.0% Friend / Relative 10.5 Travel Agent 7.5 60.0% Previous Visits 6.3 Social Media 6.2 When asked what helped in their 40.0% Travel Promotions 3.5 decision to visit the Cayman Islands, 66.5% of respondents 0.9 20.0% Magazine (print) cited website as their primary Television 0.7 motivation, and 42.9% identified 0.0% a cruise line/ travel. Other Other 0.3 Once per month Once per year Less frequently motivators were friend/relative 2016 2017 E-Magazine / E-Newsletter 0.3 at 10.2% and travel agent at 7.5%. VISITCAYMANISLANDS.COM / 2017 VISITCAYMANISLANDS.COM / 2017 VISITCAYMANISLANDS.COM 1 F C F On When ask in thedec on acruise,9 repo w ships w p i i gure 102: IDO e gure e as the ak seasono re a T r v

1 t Vis dock sta e Visit ed tha 0 3 r leadingmo i age :

t

W o C y ca Cruise Line r rui ed e isio ebsit ExitSurv ed d ymanislands.c 8:41 8:01 8:14 8:28 s 7:48 t the a

e w b n Div 4.6% the

e Ship c Hot f e h s t

ruise

F t o eca a U T w

T

ebruary

longest t rip advisor el sed inPl c e v r L

e o J a w y ruise line isit the ength

yman.ky Expedia an

w w v e f tiv 2 e

elocity 0 n ebsit ebsit re Orbitz ship Other b 1 a

7 7 sit s om t F o

o ponde anning hours eb – f e e e r o

d S . re s n

t A a e

helped maine W w y p M stina

in ril ebsit T ar e 0.0% 0.0% n and r Por dne ip, andN t s tio 0.2% Apr 2 0.3% t

d 0.5% 1.0%

0 e b 56 sda

n 1 y in 7

M o m M the o y v n 2016

12.4% a inut and e t y h, mbe destina 16.4% 2 Jun 0 e sho 1 s 7 r

and –De r Jul t est tio 8 201 c n

on hours e

A fo 7 m ug F r ber

rida 8 Sep

and hours . y . Ship Oct 45 94.9% and minut s N

sta o 22 v y es minut ed Dec in longer Cruise passengers 201 es. 7 . Cruise

stayed an average 6 hours

Ships in the ashore in 2017.“ T M A Thursda T in Por W S F S 8 ho W Cruise sta S a u VERA o rida unda a onda b e u ednesda e tur l r dnesda e 40: sda c urs and45minut t y e d GE : b Por y a y y y C y Day y rui t A y y s y

ed thelo uthor o e

f w

S W hip ith ana eek ity 9 8:0 8:23 8:32 8:12 8:18 8:14 2016 823 L

: o 0 eng , 20 f 2 4 theC n 1 th es. g 7 v e est o a r f

age y S 822 8:36 7:56 8:19 8:45 8:11 8:0 8:26 2017 man Is t o a n y

6 l ands MSC Cruises Corpor Cruise Line Cruise Line N sta F sta N Caribbean i orw g orw Carniv u y y Disne r Other e 104: egian R ed short ed a o egian tion y al al y

the

L 6:4 eng Cayman TurtleCentre 7 Cruise e th longe r thano o f

S t a L 7:18 st. y ine inPor ther

MSC and 2016 cruiselines. t b y

R C 7:50 Cruise o ruise Compan y a l

Caribbean 201 s

7 8:22 c o y, 20 nsist 1 7 ship e 8:53 n t l y s

1 1

Heroes Square

1

1 VISITCAYMANISLANDS.COM / 2017 PAGE 96 CAYMAN TURTLE Source: CIDOT Visitor ExitSurvey 2017 1 2016 Revised MOST VISITEDATTRACTIONS TOP TEN Figure 105:Map Showing Attractions Visited by Stayover Visitors in2017 respondents in2017 compared to 2016. Cayman Turtle Centre andCamanaBay hadthelargest increase in visitation by survey (48.8%), Rum Point (34.0%)andDolphinDiscovery (27.2%). Other popular places visited by the survey respondents were Cayman Turtle Centre second mostpopular place visited (51.6%)by respondents. of survey respondents reporting that they visited theattraction. CamanaBay was the Stingray City ranked asthemost visited attraction by stayover visitors in2017, with 56.0% Attractions Visited TRAVEL EXPERIENCE DISCOVERY CENTRE DOLPHIN 48.8% 27.2% ex-USS KITTIWAKE 15.9%

23.8% CAMANA HELL GEOLOGICAL SITE NATIONAL MUSEUM 51.6% CAYMAN ISLANDS BAY STINGRAY CITY 56.0% 11.6% RUM POINT 34.0% CAYMAN CRYSTAL QE IIBOTANIC PARK CAVES 12.7% 12.2% ex-USS Kittiwake Source: CIDOT Visitor ExitSurvey 2017 Figure 107: Attractions Visited by Cruise Visitors Hell Geological Site (21.8%)andRum Point (12.0%). Other popular places visited by survey respondents were DolphinDiscovery (32.5%), was thesecond mostpopular attraction visited (38.0%)by respondents. sions, with 55.5%of survey respondents reporting that they visited theattraction. Stingray In 2017, Cayman Turtle Centre was the most visited attraction by persons on cruise excur Figure 106: Attractions Visited by Stayover Visitors Geological Site Cayman Turtle Camana Bay Stingray City Rum Point Discovery National Museum Dolphin QE Botanic Park Cayman Islands Centre Geological Site Turtle Centre Hell Stingray City Rum Point Discovery Cayman Dolphin Hell 18.0% 15.9 10.6% 23.8 18.4% 27.2 2.9% 5.2 0.3% 6.1 12.2% 12.0 QE IIBotanic Park National Museum Cayman Islands Crystal Caves 43.3% 34.0 27.9% 21.8 Crystal Caves Craft Market Mastic Trail Cayman Cayman Cayman 35.6% 48.8 38.8% 51.6 55.7% 56.0 38.3% 32.5 30.7% 38.0 47.1% 55.5 0.3% 0.5% 4.0 3.6% 4.9 3.5 2016 2017 2016 2017 2.8% 11.6 16.3% 12.2 3.3% 12.7 -

VISITCAYMANISLANDS.COM / 2017 PAGE 97 VISITCAYMANISLANDS.COM / 2017 PAGE 98 Figure 108:Stayover visitors Rating of theDestinationfor 2017 rated itas“Good”, and15.5%rated itas“Fair”. of respondents thought it was “Very Good”, 31.2% Value for Money had thelowest meanscore. 49.4% “Good”. perience as“Very Good”, and5.8%thought it was mean score. 93.1%of respondents rated their ex Underwater Experience of visitors hadthehighest “Very Good” or “Good”. destination,98.9% of respondents stated that it was When asked to rate theOverall Experience inthe pects of their experience while inthedestination. Stayover visitors were asked to rate selected as - Rating ofDestination Accommodations Value for money Transportation Water sports EXPERIENCE Underwater Restaurants experience Attractions Customer Shopping OVERALL Beaches service Tours Very Good 31.2% 32.6% 19.6% 19.9% 37.2% 10.0% 14.9% 10.7% 10.1% 12.1% 8.0% 9.8% Good - 60.8% 86.9% 84.0% 88.5% 90.7% 88.7% 49.4% 78.3% 56.7% 93.1% 92.1% 77.1% Fair Destination for 2017 Table 41:Stayover visitors Rating of the Customer service Water sports Beaches Accommodations OVERALL EXPERIENCE Tours Attractions Underwater experience Transportation Shopping Restaurants Value for money 9.00 9.07 9.47 9.51 9.66 9.71 9.73 9.76 9.78 9.84 9.81 SCORE MAIN 8.51 Source: CIDOT Visitor ExitSurvey 2017 Table 42:Cruise visitors Rating of theDestination for 2017 Figure 109:Cruise visitors Rating of theDestinationfor 2017 mean score. 60.2%of respondents thought it was “Very Good” and36.7% rated itas “Good”. their experience as“Very Good” and1.6%thought it was “Good”. Restaurants hadthelowest Experiences with Water Sportshadthehighestmeanscore. 98.1%of respondents rated stated that is was “Very Good” or “Good”. nation. When asked to rate theOverall Experience inthedestination, 99.2%of respondents Cruise visitors were asked to rate selected aspectsof their experience while inthedesti- Underwater Experience Customer Service OVERALL EXPERIENCE Beaches Customer service Attractions Tours Water sports Value for money Transportation Restaurants EXPERIENCE Attractions Shopping Beaches OVERALL Sports Water Water Tours 9.74 9.76 9.84 9.93 9.96 9.83 SCORE MAIN Very Good 36.7% 26.6% 36.7% 13.9% 10.0% 13.3% 5.6% 3.7% 6.7% 1.6% 7.1% OVERALL EXPERIENCE Shopping Underwater experience Restaurants Transportation Value for money Good 60.2% 96.3% 89.2% 86.7% 90.7% 93.5% 83.2% 61.8% 98.1% 92.1% 72.6% Fair 9.13 9.20 9.43 9.60 9.73 9.83 SCORE MAIN

VISITCAYMANISLANDS.COM / 2017 PAGE 99 VISITCAYMANISLANDS.COM / 2017 PAGE 100 better thantheother destinations while 19.7% said it was somewhat better. travel experiences inthelastthree years, 65.0% saidthat theCayman Islands was much When stayover survey respondents were asked to rate theCayman Islands to previous Figure 110:CaribbeanDestinations Visited intheLast 3 Years by Stayover Visitors previous visits were by air and14%by cruise. When comparing air versus cruise visit for stayover visitors to other destinations, 86%of the the Bahamasonacruiseand1.7% previously visited Jamaica. stayover survey. The survey showed that 2.4% of stayover respondents previously visited The Bahamas was alsothemost visited cruisedestination by respondents of the with 9.3%andCozumel/Cancun 8.2%. was previously visited onastayover tripby 10.8%of survey respondents. Jamaica followed they visited any of thosedestinations inthelastthree years by air or cruise. The Bahamas Stayover survey respondents were given alistof Caribbeandestinations andasked if Rating ofDestination Dominican Republic British Virgin Islands British Virgin Cozumel/Cancun U.S.Islands Virgin Turks &Caicos Puerto Rico Bahamas Barbados Bermuda Jamaica St. Lucia Antigua Aruba Belize Cuba Cruise 0.7% 0.7% 0.5% 0.5% 0.3% 0.5% 0.3% 0.7% -1,6% 0.1% 0.4% 1.6% 0.6% 1.7% 1.5% 2.4% Air 10.8% 6.4% 5.6% 6.3% 3.6% 8.2% 9.3% 4.5% 3.2% 2.2% 3.7% 1.9% 4.1% 4.4% 2.7%

Source: CIDOT Visitor ExitSurvey 2017 paring air versus cruise visit, 78%of theprevious visits were by cruiseand 22%by air. at 3.8%,followed by Cozumel/Cancun at 2.9%andDominicanRepublic 2.8%. When com - For respondents who visited aCaribbeandestination by air, Jamaica was themost visited Figure 112:CaribbeanDestinations Visited intheLast 3 Years by Cruise Visitors Dominican Republic Figure 111:Stayover Visitors Rating of theCaymanIslands Versus Other Destinations British Virgin Islands British Virgin Cozumel/Cancun U.S.Islands Virgin Turks &Caicos Puerto Rico Bahamas Barbados Bermuda Jamaica St. Lucia Antigua Aruba Belize Cuba Air Cruise 0.4% 0.6% 0.6% 0.2% 1.2% 19.5% 1.5% 1.3% 1.1% 23.2% 6.7% 1.0% 1.8% 2.8% 3.8% -1,6% 2.5 Somewhat Worse 0.1 Much Worse 12.7 Same as 19.7 Better Somewhat 65.0 Much Better 0.6% 0.8% 0.9% 0.5% 0.3% 0.3% 0.2% 3.8% 2.9% 2.2% 1.0% 1.5% 2.8% 0.4% hamas by cruise. 6.7% visited theBa- umel/Cancun, and Coz 19.8% visited Jamaica by cruise, of thetrips were to destination, 23.2% visited aCaribbean stated that they respondents who by cruiseor air. Of the lastthree years the destinations in if they visited any of same listandasked providedthe with spondents were Cruise survey re- -

VISITCAYMANISLANDS.COM / 2017 PAGE 101 VISITCAYMANISLANDS.COM / 2017 PAGE 102 Figure 113:Cruise Visitors Rating of theCaymanIslands Versus Other Destinations the CaymanIslands Figure 114:Stayover Visitors Intention to Return to by air. that they would return to thedestination 97.2% of air survey respondents reported Intentions toReturntheDestination TRAVEL INTENTIONS than theother destinations 18.6%saidit was somewhat better. For thecruise visitor respondents, 77.7% saidthat theCayman Islands was muchbetter 2.8 No 97.2 Yes tination by air. ported that they would return to the des- 71.9% of cruisesurvey respondents re- Cayman Islands Figure 115:Cruise Visitors Intention to Return to the 0.9 Somewhat worse 2.7 Same as 18.6 Better Somewhat 77.6 Much Better 0.2 Much worse 28.1 No 71.9 Yes anticipate returning inover 2 years and33.3%between 7months and1 year. Of thosestayover survey respondents who saidthey would return to thedestination, 38.1% Source: CIDOT Visitor ExitSurvey 2017 Figure 117: Cruise Visitors Anticipated Timeline to Return to theCaymanIslands pate returning between 1and2 years and28.3%inover 2 years. For cruise visitors, of thoserespondents who would return to thedestination, 47.5% antici- Anticipated Return Figure 116:Stayover Visitors Anticipated Timeline to Return to theCaymanIslands Between 1and2 years Between 1and 2 years Not likley to return Not likely to return 7 months -1 year 7 months -1 year Within 3months Within 3months Over2 years 4-6 months 4 -6months Over2 years 2017 2016 28.5% 3.30% 37.8% 17.8% 5.2% 7.4% 31.2% 53.3% 11.1% 33.3% 38.1% 17.2% 0.0% 5.4% 6.1% 47.5% 22.8% 28.3% 2016 2017

VISITCAYMANISLANDS.COM / 2017 PAGE 103 1 1

For years, the destination has been driven to perform and measured this performance by its tourism arrivals. The performance of the Cayman Islands in 2017 was influenced by improved global economic conditions, increased airlift, strategic marketing initiatives and new accommodation products. UNWTO reported that international tourism increased by 6.7% in 2017 compared to 2016. International stayover visitation to the Caribbean saw growth of 1.7% according to CTO. Growth in the Caribbean was impacted by the devastation caused by the September hurricanes and the subsequent hotel closures. Stayover arrivals to the Caribbean declined by 6.9% from September to December 2017.

Total visitation to the Cayman Islands was 2,146,847 persons. Visitation increased by 2.36% in 2017. Stayover arrivals increased by 8.55% and cruise passenger arrivals increased by 0.97%. Visitor expenditure in 2017 was KY$651.7 million.

Stayover visitation recovered from marginal growth of 0.67% in 2015 and 0.02% in 2016 to an impressive 8.55% increase in 2017. The United States was the primary driver of growth and accounted for 81.49% of total visitation.

The destination welcomed 418,403 stayover visitors in 2017. Stayover visitors was 19.49% of total visitation in 2017. These stayover visitors spent KY$497.6 million. Spending by stayover visitors accounted for 74.17% of total visitor expenditure. 1 1 The destination has seen an average annual stayover arrival growth of 4.91% for the period 2013-2017; Latin America (8.02%) recorded the highest average annual growth rate. USA (6.46%), UK and Ireland (1.72%) and Canada (1.16%) also recorded growth rates. Continental Europe (-10.01%)and Rest of the World (-2.14%) were regions to record a decline. Cruise passenger arrivals were 1,728,444 persons and accounted for 80.51% of visitation. Cruise passengers spent KY$154.0 million in the destination. The Cayman Islands recorded

the fourth highest cruise passenger arrivals in the Caribbean region. Only the Bahamas, Cozumel and Jamaica had more cruise visitors. Beach Bubbles VISITCAYMANISLANDS.COM / 2017 PAGE 106 and isinline with the SustainableDevelopment Goals. to ensure thisgrowth benefits every member of every hostcommunity Pololikashvili. “Yet as we continue to grow we must work closer together communities around the world.” said UNWTO Secretary-General Zurab tor inthe world, tourism isessential for jobcreation andtheprosperity of sector asakey driver ineconomic development. As thethird export sec International travel continues to grow strongly, consolidating thetourism accounted for 28.55%of passenger arrivals. gers stayed anaverage 6hoursonland. The maincruiseday was Wednesday’s which For 2017, cruiseshipsstayed anaverage 8:22hoursinthedestination andpassen- identified themselves asbeingaprofessional/manager/executive. The medianageof cruisepassengers was over 48 years old,and51.70% of visitors being Recreation/Pleasure with 76.80%.48%of visitors previously visited thedestination. The average lengthof stay for visitors was 6.20nights with themainpurpose of visit professionals. was 52.15%of total visitation, and42.67%of visitors identified themselves asbeing The medianagefor thestayover visitor in2017 was 44 years old;female visitation International(NY). Airport Airport (Charlotte), Hartsfield-Jackson International Airport (Atlanta) and John F Kennedy 58.78% of thestayover visitors flying from MiamiInternational, DouglasInternational stayover visitors entered thedestination on American Airlines. The destination saw lands growing at a higher rate of 6.5% or an additional 54,047 seats. One of every three International air capacity saw growth of 6.3%in2017 with thecapacity to theCayman Is- accommodations. visitor. The government collected KY$26.6 million in taxes and fees from tourism The average daily spendingfor astayover visitor was KY$188.79 and$98.78 for acruise Corporation brought 51.58%of thepassengersthat visited thedestination. main portof embarkation for cruisepassengers was MiamiandGalveston. Carnival destination in2017. Continental Europe (12.10%)andLatin America (7.40%) followed. The Nationals of theUnited States accounted for 69.20% of cruisepassengersto the “ -

METHODOLOGY CIDOT VISITOREXIT SURVEY characteristics of passengersaspresented onthemanifest. Port Authority of theCayman Islands provided data onactual cruisepassenger arrivals and (ED) card (age,residence, lengthof stay etc.). characteristics of each visitor from data collected ontheEmbarkation andDisembarkation The Immigration department provided data onactual stayover arrivals numbersand Visitor ExitSurvey objectives includethefollowing: and spendingpatterns of stay-over visitors. designed to monitor thedemographic profiles, travel experiences, intentions, motivations, overall experiences of stay-over visitors throughout thedata collection period. The survey is The research objectives of the Exit Survey were tailored to measure and track the Cayman Islands andtheDepartment of Tourism. ministrative data from theCayman Islands Immigration Department, Port Authority of the The primary data sources for thisreport were the2017 CIDOT Visitor ExitSurveys andad- BACKGROUND ANDOBJECTIVES investors to nameafew. tion to supportitsmarketing strategies, government policy, tourism partnersandpotential The Visitor ExitSurvey was designedto provide theDepartment of Tourism with informa- Cayman Islands; associated with their experiences inthe To determine visitors’ satisfaction levels overall visitorexpenditures; To establishspendingpatterns andtrack the Cayman Islands; that impacted thedecisionto travel to To ascertain thekey mediainfluences travelling together (party size); To determine thepercentage of visitors demographics; To obtain asnapshot of thetargeted

warm-weather destinations; Cayman Islands compared to other To explore visitors’ perceptions of the purposes. for direct marketing andpromotional To obtain visitor contact information Cayman Islands; influenced all visitors to travel to the To better understandthefactors that returning to theCayman Islands; To determine thelikelihood of visitors’

VISITCAYMANISLANDS.COM / 2017 PAGE 107 VISITCAYMANISLANDS.COM / 2017 PAGE 108 lands: Visitor Exit Surveys for the Cayman Is- istered inthecollection of data onthe The following methodology was admin- Guide. for Tourism Statistics 2008Compilation in their International Recommendations Organization (UNWTO) as highlighted ommendations from the World Tourism Definitions andprocedures follow rec questionnaire was redesigned in2015. tation with external stakeholders. The the Department of Tourism inconsul used for thisprogram was designedby The survey instrument (questionnaire) visitors. done separately for stayover andcruise rate iszero. Analysis andpresentation are in theExitSurvey, theitem non-response missing data. For mostof thequestions ysis; imputation methods are usedfor naires are not rejected during data anal final stage of data processing. Question- analyst alsocheckresponses before the ble errors, enumerators andtheresearch systems were put in place to flag possi- To reduce response errors, automated destination. naire to all qualified visitors departingthe not possible to administer the question- questionnaire. IntheExitSurvey, itis ble respondents complete astructured sonal interviewing method where eligi- collected usingacomputer-aided per Department in a given period.Data is from theCayman Islands Immigration up to the arrivals population received the results are subsequently weighted sample (by marketing region) isused,and leaving thecountry, astratified random is not possible to interview every tourist ist market intheCayman Islands. As it source of data ontheinternational tour The ExitSurvey istheonly detailed - - - - -

the Port Authority Docks; Roberts International Airport or Face-to-face interviews at Owen A 10-minute survey was conducted 1 January –31December 2017 The survey was conducted from on previous response) (some questionsare skippedbased The survey had103Questions visitors to complete thesurvey online The option was alsoavailable for of thecalendar year. throughout themonth, every month The Survey was administered estimated. in thiscasesamplingerrors were not non-random samplingmethod; Quota sampling was used which isa Immigration Department on data from theCayman Islands The Survey data was weighted based populations: The program targeted two separate used for both air andcruise visitors. questions, thesamequestionnaire was Due to the‘skip-pattern’ designof the Cruise excursionists Internationalair visitors West Coast Southwest distributed across marketing regions: Stayover visitor survey isproportionately DISTRIBUTION Crews onpublicmodesof transport Long-term workers short-termOther workers Seasonal workers Excluded: Non-residents (Visitors) Eligibility: 2807 stayover visitors and1200cruise visitors SAMPLE Southeast Northeast Midwest REGION TOTAL Surveys # ofCompleted 435 2188 2807 236 169 214 148 388 449 768

person /average lengthof stay night =average expenditure per Average Expenditure per personper / average lengthof stay night =average expenditure per party Average Expenditure per party per average spendingparty size average expenditure per person X Average Expenditure per party = total expenditure /total arrivals Average Expenditure per person= Visitor Expenditure p =proportion z =z-score e =margin of error (degree of accuracy) n =samplesize N =Estimated population size FORMULA n= 1+(z z 2 xp(1-p) e 2 e x p(1-p)) 2 2 N

VISITCAYMANISLANDS.COM / 2017 PAGE 109 STAY APPENDIX IN TOUCH LIST OF TABLES

Copyright © 2018, Cayman Islands Department of Tourism (CIDOT) Definitions PAGE 110 PAGE 111 PAGE

CIDOT Annual Report 2017 CIDOT encourages the legal dissemination of its ISSN (printed version): 2515-0952 work and is pleased to consider permissions and Administrative data Data is produced as a by-product of the administrative functions of ISSN (electronic version): 2515-0960 licensing requests related to our research publica- a government agency (e.g. tax collection). tions. Published by the Cayman Islands Department of Tourism, Grand Cayman, Cayman Islands The Cayman Islands Department of Tourism Accommodation Overnight stay in any establishment where tourists are accom- First printing: 2017 extends thanks to the visitors of our beautiful modated and are charged for such overnight stay and service All rights reserved. islands as well as those who participated in our surveys at the various departure ports. Special connected. Printed in the Cayman Islands. appreciation is noted for the following depart- ments: Cayman Islands Immigration Department, The designations employed and the presentation Port Authority of the Cayman Islands, the Eco- Bed place The number of persons who can stay overnight in the beds set of material in this publication do not imply the ex- nomics & Statistics Office and the Cayman Islands up in the establishment, regardless of there being any extra beds pression of any opinions whatsoever on the part of Airport Authority. that may be set up at a customer’s request. The term “bed place” the Cayman Islands Government concerning the applies to a single bed, double beds being usually counted as two legal status of any country, territory, city or area, We couldn’t have done this without our colleagues or of its authorities or concerning the delimitation of at the Cayman Islands Department of Tour- bed places if they are used to accommodate two persons. its frontiers or boundaries. ism, namely the Tourism Product Development team and the Research Unit Enumerators whose Citation: dedication to the collection of surveys and data Country of The country of residence of an individual is determined according Cayman Islands Department of Tourism (2018), was critical to the publishing of this report. residence to the centre of predominant economic interest. If a person resides CIDOT Annual Report 2017, Cayman Islands. This (or intends to reside) for more than one year in a given country and publication is protected by copyright. Therefore, To access Cayman Islands tourism research and has there his/her centre of economic interest (for example, where and unless otherwise specified, no part of this statistics, please visit the research section on the publication may be reproduced, redistribut- destination’s website at the predominant amount of time is spent), he/she is considered as ed, commercially exploited, stored in a retrieval www.visitcaymanislands.com/statistics. a resident of this country. system or utilized in any form or by any means, electronic or mechanical, including, but not limited For further information, please contact the to photocopying, microfilm, or scanning, with- Market Research Unit: Cruise Passenger A special kind of same-day visitor, who arrives in a , out the prior and express written permission from generally stays under 24 hours. CIDOT. Reader acknowledges that it does not E-mail: [email protected] acquire any ownership rights in this copyrighted Telephone: (345) 949 0623 material. Excursionist A visitor who does not stay overnight.

Disclaimer Length of stay The number of nights a visitor intends to stay. The Market Research Unit makes every effort to publish reports that are free of errors. However, with many complex records that are analyzed, we cannot guarantee that all reports are free of error. All errors that are detected are immediately corrected and the latest version of the report is always available by contacting [email protected]. Package A mix of services acquired at the same time for a single payment. VISITCAYMANISLANDS.COM / 2017 VISITCAYMANISLANDS.COM / 2017 VISITCAYMANISLANDS.COM VISITCAYMANISLANDS.COM / 2017 PAGE 112 Visitor expenditure Visitor Travel party size Travel companion industry characteristic Tourism Tourist Stayover visitor Ship call Seasonality ofPurpose visit by others. themselves, as well asexpenses that are paidfor or reimbursed and duringtourism trips.Itincludesexpenditures by visitors services, as well as valuables, for own useor to give away, for The amount paidfor theacquisition of consumption goodsand purpose of seekingor engaginginemployment; professional, financial trade or businesspurposeor for the of not more thansixmonths’ duration otherwise thanfor a “tourist visitor” means a personarrivingin the Islands for a visit pooled. Visitors travelling together on a tripand whose expenditures are arrangements. A personor persons with whom you have coordinated travel product intheeconomy. the product represents asignificant share of thesupply of the share of tourism expenditure or where tourism expenditure on Industries that typically produce products that are a significant cursionist). trip includesanovernight stay, or asasame-day visitor (or ex A visitor isclassifiedasatourist (or overnight visitor), if hisor her overnight stay. A tourist (or overnight visitor), if hisor her tripincludesan Any port visited by acruiseshipandpassengersdisembarked. to attractions. and other forms of transportation, employment, and admissions of visitors, expenditure of visitors, traffic onhighways and be expressed in terms of dimensionsof such elements asnumbers A temporal imbalance inthephenomenonof tourism, which may taken place. The purposeintheabsence of which thetrip would not have -

Table 1: Total Visitor Arrival, 2000-2017 Tables 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 2017 2016 309,087 259,885 354,087 345,380 334,002 385,378 302,872 288,257 Stayover 382,816 167,760 267,228 418,403 271,948 302,701 291,476 385,451 293,414 321,642 Visitors Passengers 1,609,555 1,798,999 1,030,857 1,693,293 1,553,053 1,597,838 1,923,597 1,715,666 1,818,979 1,507,370 1,401,495 1,520,372 1,375,872 1,574,750 1,728,444 1,716,812 1,214,757 1,711,849 Cruise 1,886,095 2,097,300 1,966,759 2,190,825 1,384,944 1,855,925 1,548,759 2,146,847 1,792,320 2,102,190 2,007,142 1,829,012 1,953,178 1,710,582 1,992,371 1,877,451 2,112,393 1,721,252 TOTAL

VISITCAYMANISLANDS.COM / 2017 PAGE 113 VISITCAYMANISLANDS.COM / 2017 PAGE 114 EAST AFRICA AFRICA TOTAL Djibouti Comoros Kenya Ethiopia Uganda Tanzania Mauritius Malawi Zimbabwe Zambia Seychelles Rwanda Mozambique Table 2:Stayover Arrivals by Country, 2013-2017 CENTRAL AFRICA NORTH AFRICA Sao Tome andPrincipe Gabon Congo Chad Cameroon Angola Tunisia Sudan Morocco Algeria WEST AFRICA Gambia Cte dIvoire South Africa Namibia Lesotho Botswana Swaziland SOUTHERN AFRICA Liberia Guinea-Bissau Guinea Ghana Nigeria Mauritania Mali Togo Sierra Leone Senegal 345,380 2013 677 20 20 66 516 551 6 26 5 5 29 3 2 2 2 10 1 48 4 2 4 3 8 1 1 1 4 3 2 3 2 2 1 1 382,816 2014 631 455 10 16 31 73 491 14 10 3 2 2 2 2 2 2 25 73 1 13 43 12 6 4 8 3 2 1 8 8 2 3 2 2 1 1 1 1 385,378 2015 787 34 616 75 21 11 679 3 2 2 52 75 1 1 15 9 5 3 7 9 1 6 1 1 8 4 2 2 1 1 1 1 EAST AFRICA AFRICA TOTAL Djibouti Comoros Kenya Ethiopia Mauritius Malawi Uganda Tanzania Zimbabwe Zambia Seychelles Rwanda Mozambique CENTRAL AFRICA NORTH AFRICA Sao Tome andPrincipe Gabon Congo Chad Cameroon Angola Tunisia Sudan Morocco Algeria WEST AFRICA Gambia Cte dIvoire South Africa Namibia Lesotho Botswana Swaziland SOUTHERN AFRICA Liberia Guinea-Bissau Guinea Ghana Togo Nigeria Mauritania Mali Sierra Leone Senegal 385,451 2016 807 673 27 61 698 6 9 4 3 2 7 10 61 1 1 1 14 12 37 3 2 4 3 8 1 6 1 4 4 5 3 2 1 1 418,403 2017 815 679 20 25 16 91 21 686 15 4 3 11 10 91 1 1 15 6 3 2 8 1 3 3 2 1 1 1 1 345,380 2013 677 20 20 66 516 551 CARIBBEAN 6 Costa Rica Belize AMERICAS Guatemala Costa Rica Mexico Honduras Central America Other countries of Panama Nicaragua 26 5 5 29 3 2 2 2 CENTRAL AMERICA 10 Antigua andBarbuda Anguilla Barbados Bahamas British Virgin Islands British Virgin Bermuda 1 Dominica Cuba Dominican Republic Jamaica Haiti Guadeloupe Grenada Sint Maarten the Grenadines and Saint Vincent Saint Lucia Saint Kitts andNevis Puerto Rico Netherlands Antilles Montserrat Martinique Caicos Islands Turks and Trinidadand Tobago Virgin Islands United States 48 4 2 4 3 8 1 1 1 4 3 2 3 2 2 1 1 382,816 2014 631 455 10 16 31 73 491 14 10 3 2 2 2 2 2 2 25 73 1 13 43 12 6 4 8 3 2 1 8 8 2 3 2 2 1 1 1 1 385,378 2015 787 34 616 75 21 11 679 3 2 2 52 75 1 1 15 9 5 3 7 9 1 6 1 1 8 4 2 2 1 1 1 1 313,020 18,163 385,451 7,667 1,759 3,039 6,911 526 262 646 926 136 493 594 131 214 65 2016 78 79 60 88 50 50 76 82 42 53 52 16 41 14 51 17 807 3 9 9 2 673 27 61 698 6 9 4 3 2 7 10 61 1 1 1 14 12 37 3 2 4 3 8 1 6 1 4 4 5 3 2 1 1 341,823 12,200 23,382 418,403 7,844 2,909 1,517 202 544 694 237 464 179 124 189 871 512 147 2017 25 77 49 30 65 39 43 34 77 18 19 41 31 815 4 5 3 7 679 20 25 16 91 21 686 15 4 3 11 10 91 1 1 15 6 3 2 8 1 3 3 2 1 1 1 1 345,847 12,684 24,257 1,682 8,484 3,011 505 203 500 506 247 150 793 542 161 156 20 38 80 60 66 56 77 73 27 19 18 15 51 31 11 5 5 2 EAST AFRICA AFRICA TOTAL 1 Djibouti Comoros Kenya Ethiopia Mauritius Malawi Uganda Tanzania Zimbabwe Zambia Seychelles Rwanda Mozambique CENTRAL AFRICA NORTH AFRICA Cameroon Angola Sao Tome andPrincipe Gabon Congo Chad Tunisia Sudan Morocco Algeria WEST AFRICA CARIBBEAN Gambia Cte dIvoire Lesotho Botswana South Africa Namibia Swaziland SOUTHERN AFRICA Guinea Ghana Liberia Guinea-Bissau Nigeria Mauritania Mali Togo Sierra Leone Senegal Costa Rica Belize AMERICAS Guatemala Costa Rica Mexico Honduras Panama Nicaragua Central America Other countries of CENTRAL AMERICA Antigua and Barbuda Anguilla Barbados Bahamas British Virgin Islands British Virgin Bermuda Dominica Cuba Dominican Republic Jamaica Haiti Guadeloupe Grenada Martinique Netherlands Antilles Montserrat Sint Maarten the Grenadines and Saint Vincent Saint Lucia Saint KittsandNevis Puerto Rico Caicos Islands Turks and Trinidadand Tobago Virgin Islands United States 350,893 20,590 2,666 1,070 9,167 7,230 4,007 559 160 198 629 182 673 125 184 126 157 712 114 59 54 69 98 30 94 47 47 24 53 23 31 4 4 5 3 388,982 15,471 3,099 9,393 1,363 1,225 4,547 207 243 199 628 577 130 205 673 379 144 213 711 57 33 40 89 40 39 58 54 55 42 16 81 17 2 5 1 345,380 313,020 2013 18,163 7,667 1,759 3,039 6,911 677 20 20 66 516 526 262 646 926 136 493 594 131 214 551 6 26 5 5 29 3 2 2 2 10 65 78 79 1 48 60 88 50 50 76 82 42 53 52 16 4 41 14 51 17 2 4 3 8 1 1 1 4 3 2 3 2 2 1 1 3 9 9 2 382,816 341,823 12,200 23,382 2014 7,844 2,909 1,517 631 455 10 16 202 544 31 73 694 237 464 179 124 189 871 491 512 147 14 10 3 2 2 2 2 2 2 25 73 1 25 13 43 12 77 49 30 65 39 43 34 77 18 19 6 41 4 31 8 3 2 1 8 8 2 3 2 2 4 1 1 1 1 5 3 7 385,378 345,847 12,684 2015 24,257 1,682 8,484 787 3,011 34 616 505 203 75 500 21 506 247 150 11 793 542 161 156 679 3 2 2 52 75 20 38 1 1 80 60 66 56 15 77 73 27 19 18 9 15 51 31 5 3 7 11 9 1 6 1 1 8 4 2 2 5 1 1 1 1 5 2 1 385,451 350,893 20,590 2016 2,666 1,070 807 9,167 7,230 4,007 673 27 559 61 160 198 629 182 673 698 125 184 126 157 712 114 6 9 4 3 2 7 10 61 59 1 1 1 54 14 12 69 98 30 94 37 47 47 24 53 23 3 31 2 4 3 8 1 6 1 4 4 5 3 2 4 1 1 4 5 3 418,403 388,982 2017 15,471 3,099 9,393 1,363 815 1,225 4,547 679 20 25 16 207 91 21 243 199 628 577 130 205 673 686 379 144 213 15 711 4 3 11 10 91 1 1 57 33 40 89 40 39 58 15 54 55 42 16 81 17 6 3 2 8 1 3 3 2 1 1 1 1 2 5 1 CARIBBEAN Costa Rica Belize AMERICAS Guatemala Costa Rica Mexico Honduras Central America Other countries of Panama Nicaragua CENTRAL AMERICA Antigua andBarbuda Anguilla Barbados Bahamas British Virgin Islands British Virgin Bermuda Dominica Cuba Dominican Republic Jamaica Haiti Guadeloupe Grenada Martinique Sint Maarten the Grenadines and Saint Vincent Saint Lucia Saint KittsandNevis Puerto Rico Netherlands Antilles Montserrat Caicos Islands Turks and Trinidadand Tobago Virgin Islands United States

VISITCAYMANISLANDS.COM / 2017 PAGE 115 313,020 18,163 7,667 1,759 3,039 6,911 526 262 646 926 136 493 594 131 214 65 78 79 60 88 50 50 76 82 42 53 52 16 41 14 51 17 3 9 9 2 341,823 12,200 23,382 7,844 2,909 1,517 202 544 694 237 464 179 124 189 871 512 147 25 77 49 30 65 39 43 34 77 18 19 41 31 4 5 3 7 345,847 12,684 24,257 1,682 8,484 3,011 505 203 500 506 247 150 793 542 161 156 20 38 80 60 66 56 77 73 27 19 18 15 51 31 11 5 5 2 1 350,893 20,590 2,666 1,070 9,167 7,230 4,007 559 160 198 629 182 673 125 184 126 157 712 114 59 54 69 98 30 94 47 47 24 53 23 31 4 4 5 3 388,982 15,471 3,099 9,393 1,363 1,225 4,547 207 243 199 628 577 130 205 673 379 144 213 711 57 33 40 89 40 39 58 54 55 42 16 81 17 2 5 1 EAST AFRICA AFRICA TOTAL Djibouti Comoros Kenya Ethiopia Uganda Tanzania Mauritius Malawi Zimbabwe Zambia Seychelles Rwanda Mozambique CENTRAL AFRICA NORTH AFRICA Sao Tome andPrincipe Gabon Congo Chad Cameroon Angola Tunisia Sudan Morocco Algeria WEST AFRICA Swaziland Gambia Cte dIvoire South Africa Namibia Lesotho Botswana SOUTHERN AFRICA Liberia Guinea-Bissau Guinea Ghana Togo Sierra Leone Senegal Nigeria Mauritania Mali 345,380 2013 677 20 20 66 516 551 6 26 5 5 29 3 2 2 2 10 1 48 4 2 4 3 8 1 1 1 4 3 2 3 2 2 1 1 382,816 2014 631 455 10 16 31 73 491 14 10 3 2 2 2 2 2 2 25 73 1 13 43 12 6 4 8 3 2 1 8 8 2 3 2 2 1 1 1 1 385,378 2015 787 34 616 75 21 11 679 3 2 2 52 75 1 1 15 9 5 3

VISITCAYMANISLANDS.COM / 2017 PAGE 116 7 9 1 6 1 1 8 4 2 2 1 1 1 1 385,451 2016 807 673 27 61 698 6 9 4 3 2 7 10 61 1 1 1 14 12 37 3 2 4 3 8 1 6 1 4 4 5 3 2 1 1 418,403 2017 815 679 20 25 16 91 21 686 15 4 3 11 10 91 1 1 15 6 3 2 8 1 3 3 2 1 1 1 1 AUSTRALASIA New Zealand Australia Taiwan Province of China SOUTHEAST ASIA Hong Kong, China China NORTHEAST ASIA THE PACIFIC EAST ASIAAND Korea, Republic of Japan Singapore Philippines Myanmar Malaysia Democratic Republic Lao Peoples Indonesia Cambodia Brunei Darussalam Mongolia Macao, China Thailand Viet Nam SOUTH AMERICA CARIBBEAN Ecuador Colombia Uruguay Suriname Peru Paraguay Guyana Chile Brazil Plurinational State of Bolivia, Argentina Bolivarian Republic of Venezuela, NORTH AMERICA of America United States Miquelon Saint Pierre and Greenland Canada Costa Rica Belize AMERICAS Guatemala Costa Rica Mexico Honduras Central America Other countries of Panama Nicaragua CENTRAL AMERICA Antigua andBarbuda Anguilla Barbados Bahamas British Virgin Islands British Virgin Bermuda Dominica Cuba Dominican Republic Jamaica Haiti Guadeloupe Grenada Caicos Islands Turks and Trinidadand Tobago Sint Maarten the Grenadines and Saint Vincent Saint Lucia Netherlands Antilles Montserrat Martinique Virgin Islands United States Saint KittsandNevis Puerto Rico 265,421 313,020 289,062 23,639 18,163 1,485 1,811 2013 7,667 1,759 3,039 6,911 2,831 2,756 326 362 2013 526 262 163 806 646 926 136 133 493 594 852 287 683 112 319 131 165 159 2013 214 191 66 171 30 20 62 65 78 79 16 60 88 31 50 50 76 82 50 42 53 52 16 37 41 14 51 17 31 4 3 1 1 1 9 9 6 2 2 1 287,959 341,823 312,868 24,908 12,200 23,382 1,420 1,753 7,844 2,909 2014 1,517 2,664 2,734 333 202 348 544 106 694 2014 237 464 179 124 189 175 2014 871 842 794 258 699 512 147 168 267 167 182 132 80 48 25 77 49 30 61 65 74 39 41 34 43 12 77 18 19 20 62 41 11 31 15 17 6 4 3 5 1 3 7 7 1 AUSTRALASIA New Zealand Australia Taiwan Province of China SOUTHEAST ASIA Hong Kong, China China THE PACIFIC EAST ASIAAND NORTHEAST ASIA Korea, Republic of Japan Singapore Philippines Mongolia Macao, China Cambodia Brunei Darussalam Myanmar Malaysia Democratic Republic Lao Peoples Indonesia Thailand Viet Nam SOUTH AMERICA Ecuador Colombia Uruguay Suriname Peru Paraguay Guyana Chile Brazil Plurinational State of Bolivia, Argentina Bolivarian Republic of Venezuela, NORTH AMERICA of America United States Miquelon Saint Pierre and Greenland Canada 345,847 291,759 316,059 12,684 24,257 24,299 1,682 8,484 2,163 1,772 2015 3,236 3,011 2,520 505 203 391 500 2015 506 247 150 100 793 2015 334 542 161 222 120 156 128 303 675 190 146 156 941 756 153 153 20 38 80 60 66 49 20 56 39 77 73 27 19 18 19 15 51 31 11 44 11 33 14 13 5 6 4 3 5 2 2 1 1 1 2 1 350,893 300,571 20,590 323,846 2,666 23,274 1,653 1,070 9,167 2,152 7,230 4,007 2016 2,450 3,211 499 559 160 2016 198 629 182 673 125 326 2016 184 126 225 103 157 712 134 114 101 282 169 146 743 59 241 125 54 69 98 751 30 171 711 94 24 47 47 53 30 20 26 26 23 31 10 13 12 49 20 29 42 4 4 5 3 5 1 1 4 1 388,982 340,955 365,714 15,471 3,099 24,757 9,393 1,303 1,686 1,363 1,225 4,547 2,808 2017 3,250 1,194 2017 207 499 243 199 628 577 130 205 673 379 144 305 250 213 102 167 2017 711 340 147 207 935 245 210 126 57 33 145 40 89 40 39 58 54 55 42 772 16 81 17 25 22 16 15 31 13 12 36 93 42 2 13 5 1 4 1 1 1 4 2 265,421 289,062 23,639 1,485 1,811 2013 2,831 2,756 326 362 2013 163 806 133 852 287 683 112 319 165 159 191 66 171 30 20 62 16 31 50 37 31 4 1 1 1 6 2 1 EASTERN EUROPE CENTRAL/ EUROPE POLYNESIA MICRONESIA MELANESIA Azerbaijan Armenia Samoa Niue French Polynesia American Samoa Estonia Czech Republic Bulgaria Belarus Tuvalu Tonga Tokelau Lithuania Latvia Kazakhstan Hungary Georgia Poland Moldova, Republic of Russian Federation Romania Ukraine Slovakia Uzbekistan Cocos (Keeling) Islands Australia Christmas Island, Solomon Islands Papua New Guinea New Caledonia Fiji of Micronesia Other countries Nauru Midway Islands Kiribati Guam Vanuatu 287,959 312,868 24,908 1,420 1,753 2014 2,664 2,734 333 348 106 2014 175 842 258 794 699 168 267 167 182 132 80 48 61 74 41 12 20 62 11 15 17 6 3 1 7 1 291,759 316,059 24,299 2,163 1,772 2015 3,236 2,520 391 100 2015 334 222 120 128 303 675 190 146 156 941 756 153 153 49 20 39 19 11 44 33 14 13 6 4 3 2 1 1 2 1 300,571 323,846 23,274 1,653 2,152 2016 2,450 3,211 499 326 2016 225 103 134 101 282 169 146 743 241 125 751 171 711 30 20 26 26 10 13 12 20 49 29 42 5 1 1 4 1 28,104 895 108 109 146 185 141 52 24 73 10 15 17 4 9 4 6 3 3 2 2 1 1 1 1 1 1 1 4 1 1 1 340,955 365,714 24,757 1,303 1,686 2,808 2017 3,250 1,194 499 305 250 102 167 2017 340 147 207 935 245 210 126 145 772 25 22 16 15 31 13 12 36 93 42 13 4 1 1 1 4 2 36,750 827 160 173 127 89 40 23 22 16 74 74 13 4 8 3 2 3 3 2 7 1 1 1 1 1 1 1 4 1 1 1 EASTERN EUROPE CENTRAL/ EUROPE POLYNESIA MICRONESIA AUSTRALASIA MELANESIA Azerbaijan Armenia Samoa Niue French Polynesia American Samoa Tuvalu Tonga Tokelau Estonia Czech Republic Bulgaria Belarus Lithuania Latvia Kazakhstan Hungary Georgia Poland Moldova, Republic of Russian Federation Romania Ukraine Slovakia Uzbekistan New Zealand Australia Taiwan Province of China of Micronesia Other countries Nauru Midway Islands Kiribati Cocos (Keeling) Islands Australia Christmas Island, Solomon Islands Papua New Guinea New Caledonia Fiji Guam Vanuatu SOUTHEAST ASIA Hong Kong, China China NORTHEAST ASIA THE PACIFIC EAST ASIAAND Korea, Republic of Japan Singapore Philippines Myanmar Malaysia Democratic Republic Lao Peoples Indonesia Mongolia Macao, China Cambodia Brunei Darussalam Thailand Viet Nam SOUTH AMERICA Ecuador Colombia Paraguay Guyana Uruguay Suriname Peru Chile Brazil Plurinational State of Bolivia, Argentina Bolivarian Republic of Venezuela, NORTH AMERICA Greenland Canada of America United States Miquelon Saint Pierre and 34,598 250 912 169 144 40 26 62 76 81 75 14 14 21 6 6 5 4 3 2 4 2 6 1 1 1 1 1 1 1 29,543 835 180 128 181 40 56 58 18 75 16 19 41 31 12 18 4 2 2 2 3 3 2 2 1 1 1 1 1 1 1 24,494 922 203 198 105 132 65 49 38 35 25 31 31 3 4 3 5 4 3 1 1 1 1 1 3 1 28,104 265,421 289,062 23,639 1,485 1,811 2013 2,831 895 2,756 326 108 109 146 185 141 362 2013 163 806 133 852 287 683 112 319 165 159 24 52 73 10 191 15 17 66 171 30 20 62 16 31 50 4 37 9 4 6 3 31 3 2 2 1 1 1 1 1 1 1 4 1 1 1 4 1 1 1 6 2 1 36,750 287,959 312,868 24,908 1,420 1,753 2014 2,664 2,734 827 160 333 173 127 348 106 2014 175 842 258 794 699 168 89 40 267 167 182 23 132 22 16 74 74 13 80 48 61 74 41 12 20 62 11 4 8 15 3 2 17 3 3 2 7 1 1 1 1 1 1 1 4 1 1 1 6 3 1 7 1 34,598 291,759 316,059 24,299 2,163 1,772 2015 3,236 2,520 250 912 169 391 144 100 2015 334 222 120 128 303 675 190 40 146 156 941 26 62 76 756 153 153 81 75 14 14 21 49 20 39 19 11 44 6 33 6 14 5 4 3 2 13 4 2 6 1 1 1 1 1 1 1 6 4 3 2 1 1 2 1 29,543 300,571 323,846 23,274 1,653 2,152 2016 2,450 835 3,211 499 180 128 181 326 2016 225 103 134 101 282 169 40 146 56 58 743 18 241 125 75 16 19 751 41 31 171 711 12 30 20 26 26 18 10 13 12 49 20 29 42 4 2 2 2 3 3 2 2 1 1 1 1 1 1 1 5 1 1 4 1 340,955 24,494 365,714 24,757 1,303 1,686 2,808 2017 3,250 1,194 922 499 203 198 105 132 305 250 102 167 2017 340 147 207 935 245 65 210 49 38 126 145 35 25 772 31 31 25 22 16 15 31 13 12 36 93 42 3 4 3 13 5 4 3 1 1 1 1 1 3 1 4 1 1 1 4 2 EASTERN EUROPE CENTRAL/ EUROPE POLYNESIA MICRONESIA MELANESIA Azerbaijan Armenia Samoa Niue French Polynesia American Samoa Tuvalu Tonga Tokelau Estonia Czech Republic Bulgaria Belarus Lithuania Latvia Kazakhstan Hungary Georgia Poland Moldova, Republic of Russian Federation Romania Ukraine Slovakia Uzbekistan of Micronesia Other countries Nauru Midway Islands Kiribati Guam Cocos (Keeling) Islands Australia Christmas Island, New Caledonia Fiji Solomon Islands Papua New Guinea Vanuatu

VISITCAYMANISLANDS.COM / 2017 PAGE 117 28,104

895

108

109 146

185 141

52

24

73

10

15

17

4

9

4 3 6

3 1 2 2

1

1 1

1 1 1 4

1 1

1 36,750 827 160 173 127 89 40 23 22 16 74 74 13 4 8 3 2 3 3 2 7 1 1 1 1 1 1 1 4 1 1 1 34,598 250 912 169 144 40 26 62 76 81 75 14 14 21 6 6 5 4 3 2 4 2 6 1 1 1 1 1 1 1 29,543 835 180 128 181 40 56 58 18 75 16 19 41 31 12 18 4 2 2 2 3 3 2 2 1 1 1 1 1 1 1 24,494 922 203 198 105 132 65 49 38 35 25 31 31 3 4 3 5 4 3 1 1 1 1 1 3 1 AUSTRALASIA New Zealand Australia Taiwan Province of China SOUTHEAST ASIA Hong Kong, China China THE PACIFIC EAST ASIAAND NORTHEAST ASIA Korea, Republic of Japan Singapore Philippines Myanmar Malaysia Democratic Republic Lao Peoples Indonesia Cambodia Brunei Darussalam Mongolia Macao, China Thailand Viet Nam SOUTH AMERICA Ecuador Colombia Plurinational State of Bolivia, Argentina Paraguay Guyana Chile Brazil Peru Uruguay Suriname Bolivarian Republic of Venezuela, NORTH AMERICA of America United States Miquelon Saint Pierre and Greenland Canada 265,421 289,062 23,639 1,485 1,811 2013 2,831 2,756 326 362 2013 163 806 133 852 287 683 112 319 165 159 191 66 171 30 20 62 16 31 50 37 31 4 1 1 1 6 2 1 287,959 312,868 24,908 1,420 1,753 2014 2,664 2,734 333 348 106 2014 175 842 258 794 699 168 267 167 182 132 80 48 61 74 41 12 20 62 11 15 17 6 3 1 7 1 291,759 316,059 24,299 2,163 1,772 2015 3,236 2,520 391 100 2015 334 222 120 128 303 675 190 146 156 941 756 153 153 20 49 39 19 11 44 33 14 13 6 4 3 2 1 1 2 1 VISITCAYMANISLANDS.COM / 2017 PAGE 118 300,571 323,846 23,274 1,653 2,152 2016 2,450 3,211 499 326 2016 225 103 134 101 282 169 146 743 241 125 751 171 711 30 20 26 26 10 13 12 49 20 29 42 5 1 1 4 1 340,955 365,714 24,757 1,303 1,686 2,808 2017 3,250 1,194 499 305 250 102 167 2017 340 147 207 935 245 210 126 145 772 25 22 16 15 31 13 12 36 93 42 13 4 1 1 1 4 2 EASTERN EUROPE CENTRAL/ EUROPE POLYNESIA MICRONESIA MELANESIA Azerbaijan Armenia Samoa Niue French Polynesia American Samoa Estonia Czech Republic Bulgaria Belarus Tuvalu Tonga Tokelau Lithuania Latvia Kazakhstan Hungary Georgia Poland Moldova, Republic of Russian Federation Romania Ukraine Slovakia Uzbekistan Nauru Midway Islands of Micronesia Other countries Guam Cocos (Keeling) Islands Australia Christmas Island, New Caledonia Fiji Kiribati Solomon Islands Papua New Guinea Vanuatu 28,104 2013 895 108 109 146 185 141 24 52 73 10 15 17 4 9 4 6 3 3 2 2 1 1 1 1 1 1 1 4 1 1 1 36,750 2014 827 160 173 127 89 40 23 22 16 74 74 13 4 8 3 2 3 3 2 7 1 1 1 1 1 1 1 4 1 1 1 34,598 2015 250 912 169 144 40 26 62 76 81 75 14 14 21 6 6 5 4 3 2 4 2 6 1 1 1 1 1 1 1 29,543 835 180 2016 128 181 40 56 58 18 75 16 19 41 31 12 18 4 2 2 2 3 3 2 2 1 1 1 1 1 1 1 24,494 922 203 2017 198 105 132 65 49 38 35 25 31 31 3 4 3 5 4 3 1 1 1 1 1 3 1 SOUTHERN EUROPE United Kingdom Sweden Norway Isle of Man Ireland Iceland Finland Denmark NORTHERN EUROPE WESTERN EUROPE Croatia Bosnia andHerzegovina Andorra Albania Greece Gibraltar Malta Italy Holy See(Vatican) San Marino Portugal Republic of Macedonia FormerThe Yugoslav Spain Slovenia Serbia Luxembourg Liechtenstein Germany France Belgium Austria Switzerland Netherlands Monaco EUROPE EAST MEDITERRANEAN MIDDLE EAST Egypt Bahrain Emirates United Arab RepublicSyrian Arab Kuwait Jordan Oman Lebanon Cyprus Turkey Israel Saudi Arabia Qatar 7,310 13,273 15,399 5,492 1,501 1,672 978 467 347 135 191 4,330 147 200 824 738 616 251 46 57 25 21 170 113 8 10 141 17 6 8 5 44 55 1 1 14 14 13 13 21 2 6 8 4 5 1 14,801 13,751 12,224 16,232 1,159 2,152 1,045 1,601 598 357 210 141 4,638 183 882 624 263 185 16 89 70 28 29 13 194 252 196 23 15 6 80 4 43 24 35 1 1 1 19 14 15 6 9 4 4 1 11,108 14,718 17,287 1,320 8,825 1,935 1,050 1,745 484 246 335 147 4,955 127 997 228 573 301 35 87 54 23 10 10 278 19 336 122 38 241 23 2 6 9 2 20 43 42 1 10 16 14 17 6 4 5 5,945 14,919 17,531 3,668 1,221 1,924 1,641 585 1,141 327 273 176 4,869 132 116 684 30 337 831 175 298 52 10 13 363 266 119 29 29 8 9 2 7 2 20 20 45 43 1 32 1 17 11 11 2 6 7 2,646 14,017 16,423 1,242 1,492 1,426 266 280 450 150 790 4,233 150 690 862 674 325 155 14 36 29 23 10 91 15 270 125 217 255 42 57 4 5 3 39 55 1 1 10 14 13 21 11 2 9 9 2

NOT SPECIFIED of the Worldof Other countries Bangladesh Afghanistan SOUTH ASIA India Bhutan Pakistan Nepal Maldives Iran, Islamic Republic of Sri Lanka

VISITCAYMANISLANDS.COM / 2017 PAGE 119 276 331 303

331 3 2 7 2 7 7 352 279 330 330 16 15 12 4 1 446 195 223 223 13 9 3 2 1 429 256 302 302 20 17 5 3 1 292 710 339 339 25 14 7 1 SOUTHERN EUROPE United Kingdom Sweden Norway Isle of Man Ireland Iceland Finland Denmark NORTHERN EUROPE WESTERN EUROPE Greece Gibraltar Croatia Bosnia andHerzegovina Andorra Albania Malta Italy Holy See(Vatican) Republic of Macedonia FormerThe Yugoslav Spain Slovenia Serbia San Marino Portugal Germany France Belgium Austria Luxembourg Liechtenstein Netherlands Monaco Switzerland EUROPE EAST MEDITERRANEAN MIDDLE EAST Egypt Bahrain Emirates United Arab RepublicSyrian Arab Kuwait Jordan Oman Lebanon Turkey Israel Cyprus Saudi Arabia Qatar 7,310 13,273 15,399 5,492 1,501 1,672 978 467 347 135 191 4,330 147 200 824 738 616 251 46 57 25 21 170 113 8 10 141 17 6 8 5 44 55 1 1 14 14 13 13 21 2 6 8 4 5 1 14,801 13,751 12,224 16,232 1,159 2,152 1,045 1,601 598 357 210 141 4,638 183 882 624 263 185 16 89 70 28 29 13 194 252 196 23 15 6 80 4 43 24 35 1 1 1 19 14 15 6 9 4 4 1 11,108 14,718 17,287 1,320 8,825 1,935 1,050 1,745 484 246 335 147 4,955 127 997 228 573 301 35 87 54 23 10 10 278 19 336 122 38 241 23 2 6 9 2 20 43 42 1 10 16 14 17 6 4 5 5,945 14,919 17,531 3,668 1,221 1,924 1,641 585 1,141 327 273 176 4,869 132 116 684 30 337 831 175 298 52 10 13 363 266 119 29 29 VISITCAYMANISLANDS.COM / 2017 PAGE 120 8 9 2 7 2 20 20 45 43 1 32 1 17 11 11 2 6 7 2,646 14,017 16,423 1,242 1,492 1,426 266 280 450 150 790 4,233 150 690 862 674 325 155 14 36 29 23 10 91 15 270 125 217 255 42 57 4 5 3 39 55 1 1 10 14 13 21 11 2 9 9 2 SOUTHERN EUROPE United Kingdom Sweden Ireland Iceland Norway Isle of Man Finland Denmark NORTHERN EUROPE WESTERN EUROPE Greece Gibraltar Croatia Bosnia andHerzegovina Andorra Albania Malta Italy Holy See(Vatican) Republic of Macedonia FormerThe Yugoslav Spain Slovenia Serbia San Marino Portugal NOT SPECIFIED Luxembourg Liechtenstein Germany France Belgium Austria Switzerland Netherlands Monaco of the Worldof Other countries SOUTH ASIA India Bhutan Bangladesh Afghanistan Pakistan Nepal Maldives Iran, Islamic Republic of Sri Lanka EUROPE EAST MEDITERRANEAN MIDDLE EAST Emirates United Arab RepublicSyrian Arab Oman Lebanon Kuwait Jordan Egypt Bahrain Saudi Arabia Qatar Turkey Israel Cyprus 7,310 13,273 15,399 5,492 1,501 1,672 978 467 347 135 191 4,330 147 200 824 738 616 276 303 251 46 57 25 331 21 331 170 113 2013 8 10 141 17 6 8 5 44 55 1 1 14 14 13 13 21 2 3 2 7 2 7 7 6 8 4 5 1 14,801 13,751 12,224 16,232 1,159 2,152 1,045 1,601 598 357 210 141 4,638 183 882 624 263 185 352 279 16 89 330 70 28 29 330 13 194 252 196 23 2014 15 16 6 15 12 80 4 43 24 35 1 1 1 19 14 15 4 1 6 9 4 4 1 11,108 14,718 17,287 1,320 8,825 1,935 1,050 1,745 484 246 335 147 4,955 127 997 446 228 573 301 35 195 87 54 223 2015 23 10 10 278 19 223 336 122 38 241 23 2 6 13 9 2 20 43 42 1 10 16 14 17 9 3 2 1 6 4 5 5,945 14,919 17,531 3,668 1,221 1,924 1,641 585 1,141 327 273 176 4,869 132 116 684 429 30 337 256 831 175 302 298 52 2016 10 302 13 363 266 119 29 29 20 8 9 17 2 7 2 20 20 45 43 1 32 1 17 11 11 2 5 3 1 6 7 2,646 14,017 16,423 1,242 1,492 1,426 266 280 450 150 790 4,233 150 690 862 674 325 292 710 155 14 36 339 29 23 10 91 339 15 2017 270 125 217 255 42 57 4 25 14 5 3 39 55 1 1 10 14 13 21 11 2 7 1 9 9 2 NOT SPECIFIED of the Worldof Other countries SOUTH ASIA India Bhutan Bangladesh Afghanistan Pakistan Nepal Maldives Iran, Islamic Republic of Sri Lanka 276 303 331 331 3 2 7 2 7 7 Dominica Cuba Islands British Virgin Bermuda Barbados Bahamas Antigua andBarbuda Anguilla CARIBBEAN AMERICAS Zimbabwe Uganda Rwanda Mozambique Mauritius Malawi Kenya Comoros Tunisia Morocco Gabon Cameroon Angola NORTH AFRICA AFRICA TOTAL Table 3:Monthly Stayover Arrivals by Country, 2017 EAST AFRICA CENTRAL AFRICA Swaziland South Africa Namibia Lesotho Botswana SOUTHERN AFRICA Togo Nigeria Mali Ghana WEST AFRICA 352 279 330 330 16 15 12 4 1 446 195 223 223 13 9 3 2 1 429 256 302 302 29,060 31,634 20 17 179 132 5 3 1 973 50 JAN 66 47 17 11 59 – – – – – – – – – – – – 2 2 2 51 1 1 – 3 – – – – – 1 7 1 32,902 35,547 689 FEB 28 38 30 68 46 63 62 16 – – – – – 2 – – – – – 5 3 – – – – – 3 1 1 – 3 – – – 2 3 292 710 339 339 25 14 7 1 41,698 44,056 MAR 762 108 49 50 52 46 79 52 – – – – – – – – – – – – – – – – – 1 1 1 6 – – 1 – – – 1 1 36,022 38,927 1211 APR 114 50 95 47 77 18 59 50 – – – – – – – – 5 1 1 1 1 – – – – – – – 2 8 1 1 – – – – 29,342 27,177 1189 MAY 103 38 44 38 99 45 55 – – – – – – – – – – – – – – 3 1 1 1 – – 1 2 1 5 3 7 1 1 1 36,881 38,729 1060 JUN 69 56 82 79 34 56 14 72 – – 5 5 – 1 1 1 1 – – – – – – 4 4 – – 6 3 1 1 1 – – – 1 42,978 45,642 2768 JUL 134 80 53 50 55 14 83 34 11 11 11 – – – – – – – – – – – – – – 3 1 1 4 4 5 2 – – – – 28,800 31,388 1325 AUG 137 63 64 73 93 27 41 – – – – – – – – – 4 – – – 3 3 1 1 1 2 1 1 3 3 1 1 – – – 2 16,845 15,121 1059 SEP 164 201 89 59 62 52 10 51 51 – – – – 5 – – – – – – 1 1 1 8 – – – – – – 3 3 – – 2 1 20,178 22,291 880 OCT 56 45 45 49 67 76 92 61 – 9 – – – – – – – – – 1 – – – – – 5 3 1 1 6 4 – – – 1 1 34,999 32,521 1141 NOV 103 107 111 10 61 43 74 51 51 – – – – – – 5 3 – 1 1 – – – – – – – – – – 4 5 – – – – 49,003 45,644 2414 200 DEC 159 145 145 49 52 77 21 – – – – 3 3 2 1 – 4 3 9 – – – – – – – – 3 3 1 1 – – – 1

VISITCAYMANISLANDS.COM / 2017 PAGE 121 VISITCAYMANISLANDS.COM / 2017 PAGE 122 Suriname Peru Paraguay Guyana Ecuador Colombia Chile Brazil State of Bolivia, Plurinational Argentina of America United States Greenland Canada Centralof America Other countries Panama Nicaragua Mexico Honduras Guatemala El Salvador Costa Rica Belize United States Virgin Islands Turks andCaicos Islands Trinidadand Tobago Sint Maarten (Dutch part) the Grenadines and Saint Vincent Saint Lucia Saint KittsandNevis Puerto Rico Netherlands Antilles Montserrat Jamaica Haiti Guadeloupe Grenada Dominican Republic CENTRAL AMERICA NORTH AMERICA SOUTH AMERICA

27,480 24,525 2955 265 195 342 166 18 99 14 12 12 22 14 12 12 9 3 1 1 6 – – 2 – 361 38 37 22 10 21 6 6 6 – – 5 3 2 1 31,603 28,350 208 309 100 301 3253 117 43 22 10 15 41 15 6 – – – – – – 3 7 7 – 346 45 10 6 – – 4 4 4 5 1 1 1 1 1 40,463 36,946 168 260 213 33 22 3517 14 12 87 52 10 16 15 11 8 1 1 1 – 3 2 7 – 378 33 10 14 9 – – – – 5 3 2 7 2 7 34,219 31,965 198 357 235 2254 73 22 65 13 76 17 21 34 10 11 18 13 – 2 9 – – 1 – 676 30 67 33 13 12 – – – 4 3 3 2 7 7 25,509 24,020 180 268 1487 211 39 56 13 13 75 19 14 15 9 – 4 3 7 9 – 5 2 1 2 662 113 22 15 13 21 6 8 – – – 5 2 2 1 35,069 34,229 309 491 261 99 36 18 96 69 30 13 840 15 17 6 9 – 1 – 5 5 1 1 650 – 39 35 21 6 8 – – 4 5 5 3 3 3 2 39,365 38,205 258 428 225 417 88 24 1160 27 20 93 22 11 31 17 2335 8 – – 1 4 2 2 1 56 24 16 – 8 – – – – 5 3 2 1 1 1 26,842 25,839 281 383 250 1003 45 18 15 13 87 79 10 14 13 12 11 8 – 877 2 1 – – 5 77 12 – 8 9 – – 4 4 5 5 3 7 7 1 13,494 12,681 287 356 23 19 62 12 59 32 21 376 6 8 – – 813 3 6 1 8 – – 3 1 20 39 15 – 9 – 4 4 4 4 3 – 2 1 1 18,758 17,554 236 317 1204 20 20 18 64 427 73 10 18 21 12 6 8 – 4 1 5 – 4 5 51 12 1 8 – – – – 4 5 5 2 7 2 – 1 30,776 28,320 289 397 212 48 26 2456 546 16 89 48 25 14 8 – 5 3 2 9 10 – 18 74 3 2 7 17 1 – – 4 3 3 3 7 7 1 1 – 42,136 38,321 490 1760 102 223 110 727 121 109 3815 48 38 29 15 25 14 71 84 – 18 3 2 – – 4 3 7 – – 4 4 4 5 3 7 7 2 1 – SOUTH-EAST ASIA Republic of Venezuela, Bolivarian Uruguay MELANESIA THE PACIFIC EAST ASIAAND Viet Nam Thailand Singapore Philippines Myanmar Malaysia Indonesia Cambodia Brunei Darussalam China Taiwan Province of Mongolia Macao, China Macao, China Korea, Republic of Japan Hong Kong, China China NORTH-EAST ASIA Bulgaria Belarus Armenia EUROPE Samoa American Samoa Kiribati Guam Fiji New Zealand Australia AUSTRALASIA POLYNESIA MICRONESIA EASTERN EUROPE CENTRAL/

2117 303 155 196 20 31 17 28 89 18 41 79 6 – 5 5 3 1 – 6 – – – – – – – – 4 – – 3 1 1 1 – – 2320 225 124 39 19 60 15 87 27 18 15 – – – – – 30 4 94 – – – 1 – – – 1 1 9 – – – – 1 1 2 1 2018 206 118 29 40 10 59 76 15 27 – 91 – – – – – – – 4 6 3 5 – 7 9 – – – – 1 1 1 1 1 1 – 2473 294 163 124 38 53 93 30 24 35 16 39 – – – – – – – 7 2 1 – – 6 – – – – – – 4 5 3 7 – 1 1718 315 164 23 50 14 52 120 24 56 17 97 14 – – 4 4 4 2 – 44 – – 6 1 – – – – 7 – – – 2 2 1 – 1428 222 136 16 28 110 58 57 23 15 17 17 6 6 – – – – – – 26 – – – – – – – 3 5 – – – – 2 1 – 2085 235 161 30 15 116 58 43 18 15 – – – – 45 5 2 7 – – – 1 – – – 8 – – 3 1 1 9 – – – 1 – 2193 105 178 10 60 19 35 52 11 17 – – – – 88 5 2 – – – – 1 1 – – – 4 – – 17 1 1 2 1 1 2 – 1342 134 217 10 109 19 84 26 62 14 15 15 – – – – – 7 – – – 25 1 1 – – – – – – 2 – – 5 2 5 2 1801 108 168 12 68 18 42 10 13 12 13 – – – – – 4 30 78 – 1 1 – – – – – – – 7 – – – – 2 1 – 2128 100 102 197 20 40 76 25 8 – – – – 3 7 80 – 20 1 1 – – – – – – 1 1 6 9 – – 1 3 1 1 – 2871 248 132 177 20 138 23 19 51 11 39 – – – 5 – – 3 – – – – – 5 3 1 8 1 4 8 – 2 – – – – –

VISITCAYMANISLANDS.COM / 2017 PAGE 123 VISITCAYMANISLANDS.COM / 2017 PAGE 124 Germany France Belgium Austria Republic of Macedonia FormerThe Yugoslav Spain Slovenia Serbia Portugal Malta Italy Holy See Greece Gibraltar Croatia Herzegovina Bosnia and Andorra United Kingdom Sweden Norway Isle of Man Ireland Iceland Finland Denmark Uzbekistan Ukraine Slovakia Russian Federation Romania Poland Lithuania Latvia Kazakhstan Hungary Georgia Estonia Czech Republic WESTERN EUROPE NORTHERN EUROPE SOUTHERN EUROPE

1,058 1324 188 306 370 113 122 20 10 16 16 95 96 42 22 12 74 29 15 10 6 – – – 4 2 7 – – – – 1 1 4 3 – – 1 1 1 1 1,313 1590 159 108 194 427 135 95 44 40 50 43 37 18 21 45 11 12 11 6 – – – – – – – 3 3 1 1 – – 3 2 7 2 1 1 1 1 1,183 1357 397 142 88 97 20 20 76 72 33 16 61 12 41 13 21 11 9 – – – – – – – – – – – – 4 3 3 7 3 7 7 2 2 1 1,469 1670 107 120 486 155 235 86 26 30 24 70 53 15 10 16 15 11 – – – – 3 7 2 2 – 1 1 9 – – – – 4 5 5 2 1 1 1 1,009 1161 102 103 314 167 56 67 23 10 10 12 71 21 10 – – – – 5 3 3 2 2 2 7 2 2 7 9 – – 4 4 5 3 3 2 7 1 1 956 776 223 172 60 46 54 10 91 95 12 45 14 15 11 11 8 – – – 6 9 9 4 – – – – 5 3 2 4 4 7 2 2 – – 1 1 1 1,204 1408 387 222 121 131 96 26 38 20 76 37 73 24 12 20 12 6 – – – – – 4 3 3 3 2 1 1 9 – – – – – 4 5 3 2 1 1,177 1293 103 330 108 110 478 337 68 15 18 19 21 23 15 9 6 6 – – – – – 9 – 3 3 1 1 1 8 – – – – 4 4 3 1 1 1 809 204 103 921 98 20 67 26 47 10 34 15 31 13 14 14 11 6 6 9 – – – – – – – – – 2 2 9 – – – – – 4 7 1 1 1,152 1296 298 118 114 50 22 20 19 83 23 46 42 11 10 15 13 9 9 – – 9 – – – – – 2 2 1 1 6 9 – – – – 5 5 3 1 1,188 1439 410 143 155 58 34 69 46 30 95 10 25 74 37 16 16 19 11 8 6 6 – – – 6 8 8 – – 3 3 3 2 2 4 2 2 1 1 1 1,679 2008 380 229 328 191 69 20 20 78 24 22 24 82 93 13 15 15 18 11 31 8 8 8 6 – – – – – – – – – 5 3 4 3 1 1 1 India, Pakistan Sri Lanka Pakistan Nepal Maldives Republic of Iran, Islamic India Bhutan Bangladesh Afghanistan Switzerland Netherlands Monaco Luxembourg Liechtenstein Turkey Israel Cyprus Yemen EmiratesUnited Arab RepublicSyrian Arab State of Palestine Saudi Arabia Qatar Oman Libya Lebanon Kuwait Jordan Iraq Egypt Dubai (former) Democratic Yemen Bahrain MIDDLE EAST EUROPE EAST MEDITERRANEAN of MiddleEast All countries of MiddleEast Other countries SOUTH ASIA 50 58 28 28 19 18 24 28 – – 5 – – 4 5 4 3 4 1 1 1 ------20 48 58 22 22 12 13 18 19 – – – – 2 5 7 2 ------1 ------30 49 16 19 55 23 13 21 – – 4 4 2 – – 3 1 2 7 ------2 ------103 19 26 29 21 20 75 11 6 8 – – 2 4 2 1 ------9 – 1 ------5 82 35 20 32 13 17 32 – – 3 2 9 3 2 1 1 1 ------20 24 46 45 31 13 27 10 – 3 3 – 7 9 – – 3 2 1 1 1 ------1 ------60 10 70 19 43 57 11 9 – – – – 4 2 2 3 2 2 7 3 1 1 1 1 ------25 16 18 40 27 43 35 52 11 – – – 4 3 2 7 1 1 – ------4 4 2 1 ------30 27 24 25 24 21 – – 3 2 5 2 – – ------1 2 7 1 ------25 14 39 28 42 24 26 – – – – 5 5 7 2 2 1 1 1 1 ------11 22 16 21 80 78 27 – – 3 2 2 1 1 1 ------4 2 27 – 4 5 ------10 26 23 98 10 52 15 20 6 – – 5 3 2 ------4 – 3 3 1 ------2 1

VISITCAYMANISLANDS.COM / 2017 PAGE 125 VISITCAYMANISLANDS.COM / 2017 PAGE 126 Table 4:USA Stayover Visitor Arrival by Year 2013-2017 Arkansas Alabama Washington Kentucky Louisiana Arizona Iowa South Carolina Kansas Oklahoma Tennessee Wisconsin Missouri Indiana Minnesota Connecticut Colorado Maryland North Carolina Michigan Georgia Ohio Virginia Massachusetts Pennsylvania California Illinois New Jersey Florida New York Texas Residing Abroad Nationals the Worldof Other countries NOT SPECIFIED South Asia All countries of South Asiaof Other countries 10,860 22,436 18,992 11,903 11,854 11,854 24,181 6,048 6,206 6,569 8,494 5,390 2,286 8,618 1,998 3,479 1,670 1,308 1,946 4,435 2,397 2,188 5,792 7,485 4,252 6,451 1,583 7,229 2013 2,125 3,911 1,791 28,022 27,089 19,938 10,633 13,985 12,399 12,381 3,676 6,267 2,286 2,047 5,439 6,919 4,444 8,537 6,641 6,148 1,496 6,126 8,129 4,735 1,855 1,842 2,219 2,441 4,157 9,191 7,201 2,313 1,127 2014 2,111 39 39 – – – 29,004 29,899 10,088 10,849 20,130 12,463 12,572 13,752 6,670 2,088 6,057 3,649 9,188 5,835 1,840 2,326 7,687 7,440 2,661 2,554 1,970 6,129 1,786 1,796 7,282 7,287 4,274 2,102 4,314 1,337 2015 4,121 21 21 – – – 32,606 30,397 10,082 13,640 22,718 11,045 29 14,176 13,129 29 9,986 6,306 4,868 2,680 2,699 4,059 8,282 4,494 2,336 6,734 8,164 4,739 2,545 2016 6,193 1,987 7,077 2,252 1,653 7,738 8,217 2,152 2,331 2,123 – – –

33 33 – – – 15,668 14,648 35,475 12,389 12,205 11,664 34,119 16,611 31,211 8,460 2,608 9,468 2,869 9,878 5,508 2,580 3,026 3,067 5,440 1,909 2,350 6,235 9,333 7,505 5,224 7,463 2,342 2,913 6,119 9,181 3,312 2017 43 43 – – – New Mexico Delaware Mississippi Maine Nevada Rhode Island Oregon Nebraska Washington, DC Utah New Hampshire Unknown Hawaii Alaska Overseas Territories Wyoming Montana North Dakota Idaho West Virginia Vermont South Dakota 71 71 – – – 188 188 – – – 82 82 – – – 36,113 2013 1,063 1,350 1,303 1,135 298 548 860 576 267 295 180 297 506 904 724 702 767 627 371 714 90 74 74 – – – 41,487 1,524 1,040 1,293 1,234 1,361 2014 680 860 804 290 629 570 623 382 379 778 189 535 277 742 351 137 46 46 – – – 37,626 1,560 1,280 1,055 2015 1,229 1,433 892 854 562 785 823 734 426 384 202 359 424 534 557 615 216 59 44 44 – – – 27,353 1,260 1,407 2016 1,207 1,338 1,551 760 976 430 556 655 285 872 100 674 180 345 914 718 451 714 417 40 40 – – – 21,653 1,877 1,048 1,049 1,487 1,077 1,276 1,627 1,755 2017 897 978 456 625 770 819 109 524 701 419 183 274 571 Visitor Arrivals by Year, 2013-2017 Table 6:CanadaProvince Stayover Unknown Yukon Saskatchewan Quebec Prince Edward Island Ontario Nova Scotia Northwest Territories and Labrador Newfoundland New Brunswick Manitoba British Columbia Alberta Table 5:CanadaProvince Stayover Visitor Arrivals by Month, 2017 Unknown Yukon Saskatchewan Quebec Island Prince Edward Ontario Nova Scotia Territories Northwest Labrador Newfoundland and New Brunswick Manitoba British Columbia Alberta 1,825 13,357 264 220 253 JAN 123 2,265 60 1,338 1,861 2,415 2013 76 26 75 16 400 780 6 562 4 7 391 119 85 47 19 2,053 14,229 FEB 265 188 1,889 274 2,543 1,536 2,274 2014 121 86 73 73 91 13 12 647 367 425 143 712 3 1 90 32 21 2,117 14,002 MAR 306 2,080 398 2,288 2,428 195 179 2015 1,199 60 82 72 16 18 71 440 652 328 613 147 3 93 14 15 13,882 1,236 APR 2,274 2016 1,017 2,118 254 1,771 261 152 508 499 46 64 50 85 627 29 54 146 17 321 20 82 3 3 9 14,875 2,304 2,530 1,934 MAY 2017 163 921 134 113 624 527 337 814 512 171 49 23 32 15 21 11 95 24 10 4 1 JUN 465 109 20 76 92 35 13 11 9 2 7 1 by Month, 2013-2017 Table 7:USA Stayover Visitor Arrivals December November October September August July June May April March February January 639 JUL 181 131 99 20 28 33 21 6 1 1 680 AUG 101 80 32 10 81 26,869 35,084 24,249 28,103 11,048 21,236 22,723 26,721 21,783 18,291 5 3 2 7 2 22,211 2013 7,103 SEPT 489 98 84 62 23 16 21 6 9 5 24,069 25,408 26,824 28,852 30,501 35,276 28,164 23,278 22,517 12,915 21,791 8,364 2014 OCT 730 146 113 36 78 34 22 10 19 11 5 26,634 36,543 25,207 28,919 27,887 14,045 28,727 10,169 22,335 23,031 21,104 27,158 2015 1,467 NOV 246 267 157 64 84 65 49 34 12 9 2 28,800 30,073 10,568 33,494 14,030 23,022 37,092 25,156 22,374 21,455 27,136 27,371 2016 2,253 DEC 375 381 371 132 101 66 50 44 18 18 5 1 36,946 24,020 28,350 38,205 28,320 25,839 34,229 31,965 24,525 38,321 12,681 17,554 2017

VISITCAYMANISLANDS.COM / 2017 PAGE 127 VISITCAYMANISLANDS.COM / 2017 PAGE 128 Arrivals by Month, 2013-2017 Table 8:UK andIreland Stayover Visitor Arrivals by Month, 2013-2017 Table 10:Latin America Stayover Visitor December November October September August July June May April March February January December November October September August July June May April March February January 1,639 1,796 1,364 1,392 1,186 2013 2013 1,102 1,071 1,374 969 849 862 296 399 448 503 350 467 459 356 497 582 927 414 417 1,486 1,059 1,644 1,226 1,325 1,814 1,219 1,145 1,157 1,411 2014 2014 804 300 620 380 386 589 440 299 456 530 348 302 515 717 2,049 1,506 1,298 1,465 1,395 1,477 1,199 1,192 1,541 1,143 2015 2015 405 799 492 376 376 376 395 395 529 974 355 473 335 671 1,889 1,064 1,286 1,388 1,675 1,282 1,435 1,274 1,917 1,122 2016 2016 988 649 369 398 993 470 420 467 476 502 526 382 424 815 1,300 1,870 1,589 1,448 1,054 1,259 1,283 1,245 1,235 1,112 1,171 2017 2017 604 804 876 589 446 548 449 576 729 557 572 516 871 Visitor Arrivals by Month, 2013-2017 Table 11:Continental Europe Stayover December November October September August July June May April March February January December November October September August July June May April March February January by Month, 2013-2017 Table 9:CanadaStayover Visitor Arrivals 1,408 1,650 3,484 1,033 1,385 1,075 1,408 2,359 1,295 2,810 1,443 1,019 3,452 1,045 2013 3,013 1,075 2,218 2013 1,125 885 695 988 662 975 851 2,394 1,648 1,509 2,522 1,843 1,953 1,875 1,702 1,443 1,733 1,722 1,274 3,589 3,299 2,462 1,208 1,024 2014 3,615 2014 2,314 1,525 1,149 3,131 658 934 1,609 1,490 1,607 1,658 1,683 1,268 2,182 1,537 1,325 1,012 1,732 3,456 3,536 2,633 2015 1,495 3,102 1,151 2,178 2015 3,132 1,156 1,231 648 958 774 1,209 1,520 1,293 2,990 3,209 1,159 1,147 1,513 1,271 3,109 2016 3,146 2,322 1,487 2016 1,183 1,154 2,111 784 756 874 614 941 988 653 922 2,456 1,003 2,955 2,254 3,253 1,204 1,487 3,815 1,160 3,517 2017 2017 980 930 920 859 438 585 776 823 544 746 542 851 840 813 Table 15:Continental Europe Stayover Visitors Age Distribution,2013-2017 Table 14: UK and Ireland Stayover Visitors Age Distribution, 2013-2017 Table 13:CanadaStayover Visitors Age Distribution,2013-2017 Over 60 50-60 36-49 19-35 0-18 Over 60 50-60 36-49 19-35 0-18 Over 60 50-60 36-49 19-35 0-18 Table 12:USStayover Visitors Age Distribution,2013-2017 Table 16:Latin America Stayover Visitors Age Distribution,2013-2017 Over 60 50-60 36-49 19-35 0-18 Over 60 50-60 36-49 19-35 0-18 68,587 61,848 42,484 41,349 51,153 6,005 2,908 5,406 2,958 3,995 4,595 2,854 3,246 3,429 4,762 1,698 3,169 1,449 2,184 1,042 3,471 1,378 2013 2013 2013 2013 2013 1,173 594 756 65,888 56,568 72,806 45,433 47,264 3,670 4,268 3,649 6,338 3,043 4,444 5,207 6,514 1,505 4,941 3,301 3,915 5,515 3,412 1,529 1,401 1,714 2014 2014 2014 2014 2014 800 885 647 56,667 48,536 66,255 72,284 48,017 4,490 5,036 3,286 4,798 5,559 5,935 4,282 3,235 4,156 3,734 1,657 3,617 3,744 1,545 1,562 3,517 1,315 2015 2015 2015 2015 2015 664 804 833 69,433 55,403 50,612 74,021 51,102 2,930 3,458 3,429 2,081 4,646 3,848 4,485 5,420 3,402 1,183 3,553 3,234 3,614 2016 1,891 1,677 1,873 5,321 2016 2016 2016 2016 896 895 730 84,664 76,565 57,687 58,725 63,314 2,503 2,579 4,580 4,884 1,262 3,488 3,498 5,949 2,040 1,748 3,382 3,130 5,773 2,149 3,571 1,074 2017 1,761 1,185 2017 2017 2017 2017 902 996

VISITCAYMANISLANDS.COM / 2017 PAGE 152129 VISITCAYMANISLANDS.COM / 2017 PAGE 130 Water sports Underwater experience Transportation Tours Shopping Restaurants Customer service Beaches Attractions Value for money Overall experience Table 18:Rating of Cruise Visitor Experiences, 2017 Water sports Underwater Transportation Tours Shopping Restaurants Customer Beaches Attractions Accommoda Value for Overall Table 17: Rating of Stayover Visitor Experiences, 2017 CORPORATION &PLC CARNIVAL CRUISE COMPANY Table 21:Distributionof CruisePassenger Arrivals by Major CruiseLineandShip,2017 experience money service experience tions Good Good Very Very 60% 96% 98% 89% 89% 89% 84% 94% 49% 62% 83% 87% 78% 87% 93% 92% 92% 57% 73% 77% 61% 91% 91% Carnival CruiseLine AIDA Cruises CRUISE LINE Good 37% 37% 27% 10% 14% 13% 6% 4% 7% 7% 2% Good 20% 20% 33% 37% 10% 15% 31% 12% 11% 6% 8% 7% Fair 0% 0% 0% 0% 0% 3% 2% 2% 1% 1% 1% 16% Fair 0% 6% 6% 2% 2% 1% 1% 1% 1% 1% 1% Poor 0% 0% 0% 0% 0% 0% 0% 0% 1% 1% 1% Poor 0% 0% 0% 0% 0% 0% 0% 0% 0% 3% 1% 1% Poor Very 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% Poor Very 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 1% VESSEL NAME Aidamar Aidaluna Aida Cruises Table 20:CruisePassenger Arrivals by Month, 2013-2017 TOTAL December November October September August July June May April March February January Table 19:CruiseShipCallsby Month, 2013-2017 December November October September August July June May April March February January TOTAL 186,586 160,844 1,375,872 215,890 118,360 155,529 123,422 58,976 66,874 76,264 84,529 61,027 67,571 2013 2013 481 68 46 30 20 59 82 44 24 53 19 19 17 1,609,555 188,504 169,346 105,936 134,646 195,277 120,126 185,167 127,212 111,951 86,537 87,536 97,317 CALLS 2014 29 23 19 15 21 8 9 4 2014 561 69 46 30 49 76 26 67 67 28 34 37 32 160,967 1,716,812 202,264 100,091 100,874 199,245 243,974 142,564 175,225 115,192 86,833 95,072 94,511 2015 2015 573 84 26 26 78 55 57 57 32 32 27 72 27 196,208 144,805 156,790 108,447 1,711,849 176,539 237,339 121,984 193,512 108,211 PASSENGERS 96,430 90,273 81,311 2016 100,933 65,269 95,763 17,620 51,016 94,714 18,224 8,540 2016 575 68 69 50 78 29 55 33 77 27 27 31 31 208,695 1,728,444 199,844 189,704 103,287 221,634 125,284 181,765 115,077 101,513 90,809 96,309 94,523 2017 2017 569 68 70 26 78 34 25 27 27 41 31 71 71 LINE HOLDINGSLTD. NORWEGIAN CRUISE MSC CRUISES CRUISE LINE DISNEY CRUISES LTD. ROYAL CARIBBEAN Celebrity Cruises Oceania Cruises Cruise Line Norwegian MSC Cruises Disney Princess Cruises Line Holland America Costa Cruises Carnival UK Celebrity Reflection Celebrity Infinity Celebrity Equinox Celebrity Eclipse Seven SeasNavigator Seven SeasMariner Seven SeasExplorer Riviera Regatta Oceania Ms Marina Norwegian Pearl Norwegian Jade Norwegian Escape Norwegian Epic Norwegian Dawn Norwegian Breakaway MSC Armonia MSC Opera MSC Divina Disney Fantasy Island Princess Coral Princess Nieuw Amsterdam Zuiderdam Westerdam Rotterdam VI Oosterdam Koningsdam Eurodam Queen Victoria Azura Carnival Sensation Carnival Pride Carnival Paradise Carnival Glory Carnival Freedom Carnival Dream Carnival Conquest Carnival Breeze Aidamar Aidaluna Aida Cruises 28 29 29 34 25 23 22 19 15 17 21 21 21 11 11 6 8 8 8 8 8 9 5 5 5 5 7 4 4 4 4 4 7 4 4 3 3 2 2 2 1 1 1 1 1 1 1 1 1 1 1 106,040 108,864 100,933 116,784 49,084 58,039 28,604 65,269 36,954 95,763 72,706 10,763 14,963 18,542 17,620 51,016 94,714 34,219 52,718 18,224 55,213 18,149 52,331 16,571 12,724 19,221 11,186 9,680 8,007 8,639 2,088 8,540 4,049 2,962 7,020 2,564 9,074 8,974 1,849 4,735 1,879 6,155 4,041 3,615 3,143 1,753 1,149 1,321 966 652 721

VISITCAYMANISLANDS.COM / 2017 PAGE 131 VISITCAYMANISLANDS.COM / 2017 PAGE 132 T a N Florida N T P Calif Illinois M South Car Kansas Oklahoma T Wisc Missouri Indiana Minneso Connecticut Color M N Michigan Geor Ohio Vir b e ennessee enns GRAND TOT OTHER CRUISELINES e e orth Car assachuse aryland x l ginia w w e 22: as ornia

gia onsin Y J ado erse yl ork v U ta ania olina S olina y A AL

tts S t a y o v 2,916 1,624 1,033 1,294 1,521 1,119 e 600 664 820 368 J 584 444 822 293 961 242 7 615 831 917 541 521 173 411 AN r 54

Visit 1,097 1,502 1,203 1,230 1, o 1,418 3, 1,551 608 905 709 970 399 264 624 672 295 FEB 433 7 222 163 913 512 811 7 r 771 44 Other TUI Cruises R Pullman A 50 o rri y al v 1,066 2,859 3,478 1,684 2,160 1,268 3,012 1,010 1,627 1,672 1,291 a 1,321 1,123 MAR Caribbean Cruise 680 893 995 599 845 284 379 235 723 727 831 l

b tur y

S 3,640 t 2,205 1,509 1,594 1,330 1,578 1,539 2,183 1,322 1,152 1,173 1,101 806 866 a 605 APR 302 497 244 156 777 851 159 531 321 t e andM 2,063 2,670 3,315 1,041 1,319 MA 406 408 368 645 456 563 397 792 199 733 737 7 277 47 210 261 821 7 217 47 53 4 Y o n t h, M Vision o Other Thomson Dr Rhapsody Liberty F Brillianc Pullman M Celebrity Celebrity E 1,896 1,099 6, 1,005 1,070 4,015 1,108 2,212 1,102 560 JUN 309 862 769 485 594 576 249 239 279 7 352 915 791 514 r mpr 779 2 59 eedom o onar ar 0 ella Disc 1 7 ess o Ships ch o 4,106 1,983 3,192 7 1,919 1,322 1,341 1,251 1,211 f e o 606 908 664 506 766 667 882 tur 407 943 559 383 762 164 162 321 JUL theSeas ,334 f Summit Silhoue theSeas o f f f theSeas theSeas theSeas f o eam theSeas v ery 3,994 3,033 1,070 1,206 3,235 1,847 667 895 598 987 507 356 265 283 A 397 681 67 165 222 218 178 179 154 511 UG t 4 2 e 2,399 1,021 1,132 SEPT 488 389 405 350 305 258 100 627 434 198 234 148 319 441 135 331 132 177 211 96 85 569 23 10 14 1 12 8 5 5 3 2 2 1 1 1,505 2,178 1,435 7 669 780 290 467 502 OCT 576 637 295 292 344 244 435 542 537 577 527 148 561 210 617 157 2,676 2,540 2,257 1,305 1,077 1,014 1,126 1, 1,145 NOV 680 694 865 788 465 494 824 559 203 358 783 345 47 519 271 7 57 5 2,896 2,616 1,862 1,043 2,47 1,285 1,297 1,442 4,142 1,156 1, 1,551 1,421 DEC 306 856 695 993 655 320 358 559 592 933 7 1,728,444 716 52 99,204 43,029 22,299 23,267 51,583 12,833 10,128 4, 3,884 1,836 1,94 5,531 7 4 ,413 7 00 15,668 14,648 12,389 12,205 TOT 7 35,4 11,664 34,119 16,611 31,211 8,460 9,468 9,878 3,026 3,067 5,508 5,440 6,235 9,333 5,224 7 7 6,119 9,181 3,312 ,463 ,505 AL 7 5 Unkno Ov Alask W M N I W V South Dak N Delawar Mississippi M N Rhode I Or N W Utah N Ark Alabama W K L Ariz I South Car daho o ouisiana en ermon orth Dak e e ebr e w on aine est ashingt ashingt y egon erseas w v w ansas oming a ona tucky ada tana M H ask a Vir wn ampshir e sland t e ginia xic a on, DC on olina T o o errit o ta ta e ories 1551 108 242 37 165 201 120 176 137 17 118 114 141 151 115 131 113 66 88 40 36 62 39 29 25 52 33 77 19 5 5 1771 388 346 188 533 104 227 222 120 201 159 145 147 213 115 112 121 68 98 89 99 46 49 58 53 33 23 37 41 2198 269 106 160 278 188 235 57 146 105 130 182 134 153 125 173 172 212 110 161 86 89 99 26 76 78 29 97 27 5 1772 200 240 100 108 168 242 184 156 165 316 178 128 143 314 321 122 118 311 86 50 26 35 53 25 81 81 51 71 1578 106 196 199 257 105 223 103 144 134 124 114 311 112 98 40 56 58 26 87 43 47 25 32 27 27 16 18 41 2200 309 365 249 387 199 130 277 47 149 197 123 123 111 69 98 89 30 20 20 26 38 92 42 53 35 21 71 2 4 2519 350 246 383 106 190 457 247 162 291 124 116 118 114 141 117 90 63 63 39 97 25 23 41 17 71 8 9 2 1655 164 148 130 120 192 179 155 135 111 66 46 30 56 30 20 62 67 78 93 57 18 15 31 12 8 9 4 5 919 102 135 125 173 66 96 89 84 49 76 28 44 44 53 33 32 91 15 31 17 17 21 17 17 11 8 4 4 1107 206 168 210 133 123 116 151 171 60 90 69 20 62 26 59 93 39 28 79 54 34 52 23 18 14 17 11 6 Cayman Brac 1724 408 224 247 222 130 102 102 210 138 145 147 271 110 114 113 121 112 211 98 50 48 29 45 53 37 18 91 51 2659 320 302 283 160 106 196 355 310 170 102 183 197 152 213 137 119 141 114 89 50 26 76 45 47 53 25 7 17 4 21,653 2,608 2,869 3,026 2,580 1,909 2,350 1,048 1,049 2,342 1,487 1,276 1,627 1,877 1,0 2,913 1, 456 89 9 625 383 7 524 819 419 183 7 5 7 78 01 71 55 77 0 7

VISITCAYMANISLANDS.COM / 2017 PAGE 133 CAYMAN ISLANDS DESTINATION PERFORMANCE REPORT 2017