The Law Enforcement and Security Coalition of Hawaii presents 35th Annual Law Enforcement and Security Awards Banquet Recognizing Excellence in Law Enforcement and Security
TopCopHawaii.com CONTENTS
04 BANQUET PRODUCER Law Enforcement and Security Coalition of Hawaii
06 BANQUET PROGRAM Opening ceremonies, banquet, scholarships, awards
07 WE ARE ONE Welcome by Jim Frame, CPP 08 SCHOLARSHIPS For an individual pursuing a degree in criminal justice
09 TOP COP SPONSORS Mahalo for the support by Platinum, Diamond, and Gold Sponsors
17 AWARDS EMCEE Ms. Paula Akana
18 2019 TOP COP AWARDS Exceptional law enforcement and security professionals
54 ELWOOD J. MCGUIRE AWARD Individual with outstanding service, support, assistance or activity that has benefited the fields of law enforcement, security, or criminal justice
59 JUDGE C. NILS TAVARES AWARD Outstanding law enforcement or emergency management organization in Hawaii
62 OUTSTANDING ORGANIZATION AWARD Organization or association showing the greatest initiative or innovativeness in law enforcement or private security
67 ASIS GOLF TOURNAMENT Fundraising golf tournament to support scholarships and 2020 TOP COPs
3 Hawai i The Law Enforcement and Security Coalition of Hawaii
President The Law Enforcement and Security Coalition of James Frame, CPP Hawaii continues to recognize our TOP COPs through Securitas Security Services the Law Enforcement and Security Awards Banquet year after year and is proudly represented by the Program Chair following organizations: Randall W. Mack, CPP, CHS, FABC The Hawaii Joint Police Association (HJPA) is a non- C&S Wholesale Grocers partisan group formally established in 1967 representing Military, Federal, State, City and County law enforcement Treasurer agencies as well as private security and private investi- Miguel Tostado, CPP gation agencies. The TOP COP awards were originally Securitas Security Services established by the HJPA to be the source of recognition Recognizing Excellence of our deserving law enforcement and private security Secretary professionals. in Law Enforcement Robert Cravalho, MPA The Hawaii Hotel & Visitor Industry Security Associ- and Security Honolulu Police (Retired) ation (HHVISA) is a non-profit organization of security pro- Director fessionals in hotel, condo, retail, guard services and other tourist related industry businesses partnering with Law Joseph Cabrejos, CII For the past 35 years, the committed board members of Enforcement and Emergency Management professionals. Goodenow Associates the Law Enforcement and Security Coalition of Hawaii This association shares cross jurisdictional information to have produced the Law Enforcement and Security Award Investigations, Partner identify, disrupt, and apprehend criminals affecting Hawaii Banquet in an effort to promote, encourage, and rec- Hotel and Visitor Industry. ognize excellence in the field of law enforcement and Director security. Jerry Dolak, CPP ASIS International is the world’s foremost association Hilton Hawaiian Village for security management professionals and is the recog- All of the law enforcement agencies and security corpo- Waikiki Beach Resort nized leader advancing security worldwide. ASIS Hawaii rations serving and operating in the state of Hawaii are Chapter 134 furthers this mission and promotes excellence invited to nominate their TOP COPs who have distin- Director and leadership within the security profession in the State guished themselves above the rest with their dedication Edward Howard, CHPP of Hawaii. Adventist Health West to duty, pursuit of excellence, and service to the commu- The International Association of Healthcare Security nity. Director and Safety (IAHSS) is an organization solely dedicated to security and safety professionals in our healthcare facili- These TOP COPs are recognized here along with recipi- Jeremiah Pahukula, Jr., CPP, PSP, CFSSP, CFE ties. The IAHSS has educated and served our healthcare ents of the three major awards presented by the Coa- security, law enforcement and emergency management First Hawaiian Bank lition: The Elwood J. McGuire Award, The Nils Tavares leaders and has certified thousands of members who keep Award, and The Outstanding Association Award. our healthcare facilities, patients, staff and visitors safe and secure.
4 5 BANQUET PROGRAM WE ARE ONE
Aloha,
We are excited to have you with us at the 35th Annual Opening Ceremonies Mr. Robert Cravalho Law Enforcement and Security Award Banquet honoring our TOP COPs from around the state of Hawaii. We bring together law enforcement and security professionals Presentation of Colors Honolulu Police Department Color Guard Unit from local, state, military, federal, and private agencies to honor them for their accomplishments and excellence. These TOP COPs epitomize the highest standards and we National Anthem Ms. Taylor Rae Ishida are proud to acknowledge them with our Aloha! & State Song In 1991, the Hawaiian expression “E Pupukahi” meaning Jim Frame, CPP “We Are One” was adopted. This symbolic meaning and theme for this great tradition “Working together to make Invocation Pastor Franklin Thurman our community a safer place to live and work” provides King’s Chapel West the opportunity for sharing ideas and information in a cooperative effort to present a unified approach in com- bating crime. Banquet Ala Moana Hotel Staff I would like to take this opportunity to thank the commit- tee members who have donated so graciously of their time, treasure and talent. We have been meeting regu- Welcome Mr. Jim Frame, CPP, Chair larly since the beginning of the year to make certain our celebration is successful.
Scholarship Awards Mr. Robert Cravalho Your presence here today demonstrates a commitment to our mission and we thank you for your support.
Mahalo Nui Loa, Award Ceremony Ms. Paula Akana Jim Frame, CPP
Group Photograph Mr. Slava Slavik, 11 Clicks, LLC
6 7 SCHOLARSHIPS PLATINUM SPONSORS
Bob Flating was always willing to help others. He car- ried his love of life everywhere, sharing it with co-work- ers, friends, and even strangers. It was fitting that a scholarship be created in his name.
A simple man from Cleveland, Ohio, Bob was transplanted to the islands and became the Security Director at Liberty House in 1981. Bob left Liberty House and worked with Safeguard Services, Star Protection, and Goodenow As- sociates. He received his Certified Protection Professional (CPP) designation from the American Society for Industrial Bob Flating, CPP Security (ASIS) in 2004 and was also certified in Threat 1949 - 2007 Assessment and Management.
Bob will always be remembered for his kindness, his contribution to the security industry in Hawaii and for his passion for fitness and golf.
Marcia Anton is the president of Anton Financial and leads a team of advisors in simplifying retirement options into solid financial strategies. As an expert navigating the complex State of Hawaii Employees’ Retirement System, her team has helped countless government employees Keep disappointing your doubters and their unions to better understand their retirement They said you’d never land the job. But you did. They said options. Marcia has a special place in her heart for our you couldn’t work while raising a family. But you did. retired law enforcement officers and many seek her out Again and again, you’ve refused to let others tell you how when they near the end of their police career. Marcia Anton to live. So we’re not going to tell you how to study. After attending last year’s TOP COP Award Ceremony, Online. On campus. You call it — like you always have. Marcia and her team were moved to do more to help our law enforcement and security professionals. She phoenix.edu | 844.YES.UOPX approached the Law Enforcement and Security Coalition of Hawaii with an offer to fund an additional scholarship. The Coalition is proud to add the Anton Financial Schol- arship to their endowment profile and look forward to offering this grant for many years to come.
8 9 PLATINUM SPONSORS
www.asishawaii134.org
10 11 PLATINUM SPONSORS
12 13 PLATINUM SPONSORS
ID Credentialing ~ Biometrics ~ Digital Video Storage & Analytics ~ FLIR Dealer for Hawaii ~ Avigilon Dealer for Hawaii ~ Lenel VAR for Hawaii, Guam, and the Pacific Islands ~ Gallagher VAR for Hawaii ~ AMAG VAR for Hawaii ~ DSX Dealer for Hawaii WWW.ISTECHS.NET
Graphic Design Web-design Commercial Photography www.RobertCravalho.com www.11clicks.com
14 15 DIAMOND SPONSORS AWARDS EMCEE
Ms. Paula Akana is a well-respected journalist and community leader with more than 30 years of communi- cations and leadership experience. Over her distinguished career with KITV Island News, she was welcomed into our homes every evening via television to report the day’s events and has covered a variety of stories. The diligence, passion and grace Paula brought to her role every day was rare and special and we will miss her reporting.
Paula Akana Paula now serves us as the Executive Director for The Friends of Iolani Palace, working to restore, preserve and protect the only Palace in the United States. She brings with her to this new position a deep love of Hawaii, the Mr. Ed Howard history, and the culture, and is sure to be instrumental in helping to promote the mission of the Palace. Paula was humbled and honored to be asked to help lead the Friends of Iolani Palace as the Palace always held a special place in her heart.
Paula has served as the emcee for this TOP COP Award Ceremony for over ten years and we are grateful for her GOLD SPONSORS commitment to our law enforcement and security profes- sionals in the state of Hawaii. She is a graduate of Kame- hameha Schools and received her Bachelor of Arts degree in journalism with a minor in Hawaiian anthropology and archeology from the University of Hawaii at Manoa. She is involved with a number of local nonprofit organizations including the Board of Directors for YMCA Metro Honolulu and Ma‘o Farms and is a member of the Hawaiian Civil Club of Honolulu. Mahalo Paula for your commitment and dedication to our island home!
16 17 TEAM WORK TO SAVE A LIFE
Residential Specialist On Tuesday, January 29, 2019, Mr. Rey Soriano, a resident Stacey Agcaoili at ONE Ala Moana, was working out in the fitness area when another resident on the treadmill collapsed. He gave aid and Residential Specialist immediately notified security. Residential SpecialistsStacey Lino Moreno Agcaoili, Kalena Richardson, Lino Moreno and Krystina Nakamura were on-duty at the time. Kalena and Stacey were Residential Specialist dispatched to incident. SECURITY ND C Krystina Nakamura Upon arrival, the team located the unconscious male resident. A O T A A quick medical assessment determined he was not breathing N L Hawaii I Residential Specialist E T and had no pulse. They quickly began CPR and an AED was M I O Kalena Richardson brought to the scene. The team utilized the AED and the male E N victim became responsive. C
Mr. Rey Soriano
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H ra were instrumental in activating an emergency medical N
A ONE Ala Moana
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W response and guiding emergency medical technicians to the
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I L ordeal. The victim was later transported to an area hospital and made a full recovery. He is grateful to the team that saved W E ARE ONE his life and continues to exercise at ONE Ala Moana. Mr. Rey Soriano, Residential Specialists Stacey Agcaoili, Kalena Richardson, Lino Moreno and Krystina Nakamura, you are being commended for your quick actions and your calm during a stressful situation. Working as an efficient team, Top Cop Hawaii you saved a life and the resident will be forever thankful for your care and compassion. You are all truly TOP COPs and we 2019 congratulate you!
18 19 SAVING A PRECIOUS LIFE NATURAL BORN LEADER
Security Professional On Monday, August 19, 2019, at about 7:16 a.m., Security Security Supervisor Security Supervisor Melea Ameperosa is an Allied Universal Dominique Professionals Dominique Alakai-Farrell, Rodel Jose Melea Ameperosa Services’ TOP COP for 2019. He always has a smile on his face and exemplifies TOP COP qualities by achieving organizational Alakai-Farrell and Dexter Mateo were on-duty and on active patrol of the Queen Ka`ahumanu Center when they heard a male yelling for Allied Universal needs and outstanding customer service. help. The cry came from the south wing restrooms. The team Services Supervisor Ameperosa is a professional and has been in the Security Professional quickly responded and located an elderly male having trouble security field for decades. To say he is highly versed in basic and Rodel Jose breathing. Immediately, an emergency medical response was advanced security training is an understatement. He was effec- initiated. tive as the security director at the Pacific Guardian Center for Security Professional more than ten years and also worked as a loss prevention man- Dexter Mateo Without warning, the male victim began to seize and became ager overseeing all properties across the entire island chain for unresponsive. The victim was gently brought to a prone a major retailer from the mid-late 80’s to early 2000’s. Supervisor position on the floor where the team quickly made a medi- Ameperosa is a natural born leader who exudes confidence and Allied Universal cal assessment. Although unconscious, the victim was still embraces the Aloha Spirit. His mentoring and training aptitude Services breathing and had a pulse. An Automated External Defibrilla- are second to none. tor (AED) was brought to the scene in the event it was needed. Supervisor Ameperosa assisted in creating policies and proce- The victim was placed in a recovery position and monitored dures for the successful safety and security operation of many until emergency medical technicians arrived. During a second downtown high-rises. Additionally, he has shaped the culture of medical evaluation, it was determined the victim had no pulse. loss prevention in Hawaii. Without hesitation, the team began CPR on the victim while Recently, Supervisor Ameperosa was asked to assist a client by the technicians attached the AED. Fire personnel soon arrived taking on a supervisory role on the property. Before accepting and took over the CPR efforts. The victim was then transported the role, he strategized, creating change that would equate to to an area hospital for further medical attention. success. Since taking on the supervisory role, he has gained a commanding respect from the client and has changed the culture All Allied Universal Services personnel are trained in various from a band-aid approach to stability and consistency. The client emergency scenarios. They are trained for a wide range of has taken note that some of the subordinate security profession- situations, such as fire safety, active shooter and first aid. als did not have confidence in Supervisor Ameperosa’s ability to However, no amount of training can prepare an officer for take over the position. Those same security professionals have their personal response to an emergency. These three officers turned into polished, consistent and highly capable security managed this emergency with precision, speed and teamwork. officers under Supervisor Ameperosa. They are an asset to the company, the site and the community they proudly serve. Through his mentoring and training, Supervisor Ameperosa has trained the officers to achieve greatness and has never turned Congratulations to Security Professionals Dominique Al- away a security professional. He is loved by his employees and akai-Farrell, Rodel Jose and Dexter Mateo for they are without respected by all. The tenants at the site are pleased to have Su- a doubt 2019 TOP COPs! pervisor Ameperosa on the job and find he has a positive impact on the daily operations. Supervisor Ameperosa is a dedicated employee and is committed to serve customers and colleagues by using his talents. He is motivated, enthusiastic, and passionate about providing great customer service and spreading the Aloha Spirit. Mahalo Melea for the great job you do!
20 21 COURAGEOUSLY FIGHTING A FIRE AIDING AN ELDERLY VICTIM
Security Officer Securitas Security Services USA Inc. is honored to announce Security Officer Security OfficerJohn Buck is employed by Securitas and Faith Andres Security OfficerFaith Andres as a TOP COP for 2019. She has John Buck assigned to the Banyan Tree Plaza situated at 1212 Punahou distinguished herself in an exceptional meritorious fashion for Street. This is a 36-story condominium with a variety of res- Securitas Security her direct involvement in a fire incident that occurred at her Securitas Security idential units and, as you can imagine, a very busy property. assigned post, a resort property on the island of Kauai. Services USA, Inc. Officer Buck manages his assignments professionally and Services USA, Inc. is always courteous to both residents and guests. He never On July 11, 2019, at approximately 2:34 a.m., while on active hesitates to go the extra mile. patrol, Officer Andres observed a light flashing from a distance in the vicinity of the maintenance shop. Curious, she set out to On June 1, 2019, Officer Buck was on-duty and actively pa- further investigate. trolling his area of responsibility when the building’s resident manager requested his assistance on a welfare check. He As she approached, Officer Andres detected the odor of smoke reported one of the building’s female residents had not been in the air. Upon arriving at the maintenance shed, she observed the garage door completely engulfed in flames and smoke seen recently. The pair went to the resident’s unit and knocked billowing from underneath and around the frame of the door. on the door. There was no response and they entered the unit. She immediately radioed the on-duty guest services agent to Upon making entry, Officer Buck located the resident on make notification and request a fire response. Officer Andres the floor. She was conscious but had difficulty speaking. He then activated the pull stations for all buildings and coordinated immediately aided the victim and managed to ascertain she the on-duty staff members to implement evacuation procedures. had fallen and had been on the floor since the morning. The With total disregard for her own safety, Officer Andres then resident manager activated a medical response and went armed herself with a fire extinguisher and began to battle the downstairs to direct the medical emergency efforts. Officer blaze. Buck remained with the victim, comforting her and reassuring The fire department arrived on the scene, took over the fire- her help was on the way. fighting efforts and managed to extinguish the blaze. Kauai Fire Captain Jeremie Makepa of the responding unit had this to say Officer Buck’s quick response and compassionate care helped about Officer Andres, “I would like to commend Faith for her calm a distraught female victim during a stressful situation. actions on that day and being able to perform her duty while in He is a credit to Securitas and the security profession. Con- a situation of duress. For paying heed to the flashing lights and gratulations John! being proactive to investigate but mostly her timeliness and ability to coordinate with others to ensure a safe and secure evacuation of guests and employees”.
Officer Andres has faithfully served since May 11, 1994. She has received similar accolades and commendations from clientele during this 25-year period. Faith’s loyalty, initiative, overall effectiveness is beyond measure. She is a true steward of the security industry and a bona fide professional that wears the badge with honor. Her conduct and dedication reflect credit upon herself, Securitas and the security industry. Her commitment to excellence, dedication to duty, and keeping with the finest traditions of security service make her an asset and a TOP COP. Congratulations Faith on a job well done!
22 23 MOTIVATING OUR YOUTH DEDICATION TO DUTY
Police Officer The Maui Police Department takes great pride in introducing Corporal Corporal Cody Chow demonstrates all the characteristics Andrew Cabral, Jr. their TOP COP, OfficerAndrew Cabral, Jr. of the Juvenile Cody Chow needed to be an effective security professional. He is con- Crime Prevention Division. He was born on Oahu and raised on stantly seeking feedback on how he can improve himself and Maui where he attended Baldwin High School and the Universi- is mindful of every suggestion. Maui Police ty of Hawaii Maui College. After graduation, he enlisted in the G4S Security Department United States Army and was deployed to both Kuwait and Iraq Solutions (USA) Inc. Corporal Chow’s report writing skills are excellent. He is in support of Operation Iraqi Freedom. consistently keeping the director of loss prevention and the hotel management informed of various matters by emailing a In 2010, Officer Cabral joined the Maui Police Department and concise synopsis right after every incident. was assigned to patrol duties in Lahaina, Lanai, and Wailuku. While assigned to Lanai, he assisted in numerous narcotics Corporal Chow takes ownership of his area of responsibility enforcement operations and was proactive when working with and is known to check troubled areas during the last hour of the youth on the island. his shift to ensure he leaves nothing for the next watch. In some cases, when he discovers a problem in these zones, he Officer Cabral is currently assigned as a juvenile investigator will remain, working late, to ensure the matter is resolved. and conducts hands-on juvenile delinquency countermeasures and enforcement on a consistent basis. He initiates numerous Corporal Chow is a diligent investigator and conducts com- status and criminal offense cases involving minors in hopes of plete investigations. He has been a key witness in several keeping them out of the criminal justice system by referring theft cases that resulted in the suspects’ arrest and prosecu- them to available services. tion. Corporal Chow leaves no stone unturned.
Officer Cabral also serves as a mentor and counselor for trou- Corporal Cody Chow, you are being commended for your dedi- bled juveniles. His caseload includes felony and misdemeanor cation to duty, your patrol techniques, your thorough investiga- cases with a 92% closure rate. tions and report writing skills. You are worthy of the title TOP Officer Cabral was instrumental in the arson investigation sur- COP and we honor you today. Congratulations! rounding a fire at the Kahului Elementary School that resulted in $1,000,000 in damages. Through his investigation and with the assistance of others, the offenders were identified, arrested and turned over for prosecution.
Officer Cabral also involves himself with the Maui Police Athletic League and serves as a youth flag football coach and a volunteer official. He teaches the players valuable lessons such as working as a team, building self-confidence, playing through adversity, and displaying sportsmanship.
Officer Cabral has a passion for serving his community and has exemplified himself as a leader in the department by making sound decisions. He takes decisive actions and carries out his work assignments in a timely manner despite his high workload. Officer Cabral is the “go-to-guy” and is often called upon to orchestrate assignments when a supervisor is not available.
24 25 DEMONSTRATING A POSITIVE SPIRIT SAVING A TINY LIFE
Account Manager Allied Universal Services is proud to nominate Account Man- Police Officer OfficerAlric Dalere joined the Hawaii Police Department Sheldon Conley ager Sheldon Conley for the 2019 TOP COP Award. He has Alric Dalere in 2015 and has demonstrated his commitment to his chosen been an account manager in the heart of the Honolulu area for profession. He is being nominated for the TOP COP Award based over 20 years. Manager Conley not only meets but exceeds on his quick action that saved a tiny life. Allied Universal Hawaii Police expectations in an ever-evolving security world. On the evening of Friday, July 12, 2019, at approximately 6:00 Services Department p.m., the Communications Division received a frantic call on a Manager Conley never succumbs to complacency while possible drowning. A small child had fallen into a swimming pool leading and motivating his team to learn and adapt to and was unresponsive. The call was immediately dispatched and today’s security needs. He has an admirable reputation and police, fire and ambulance were en route. the respect of surrounding community. Manager Conley has garnered the trust and admiration of the client and tenants by At that time, Officer Dalere was on as traffic assignment inves- being reliable, courteous, and providing support to the site in tigating a motor vehicle collision. His scene was in the general various aspects. area of the drowning call. Upon hearing units being dispatched, Officer Dalere immediately cleared his scene and responded. Manager Conley has created many of the policies and pro- Within a few minutes, Officer Dalere arrived and observed a cedures currently in place, allowing for smooth running daily distraught woman standing in the home’s driveway cradling the operations. He believes every guard can be great, if properly lifeless body of a small child. He saw the desperation in her face educated on their responsibilities. Manager Conley has imple- and immediately came to her aid. mented training for his guards and doesn’t mind working on his own time to ensure a guard is properly trained and confi- Officer Dalere took the child from the woman’s arms and made dent in their knowledge of their roles. He also coordinates and an immediate medical assessment. The victim was not breathing hosts floor warden training for multiple downtown properties and her eyes had rolled back into her head. Without hesitation, ensuring everyone is educated on how to effectively respond he immediately began life saving efforts, applying his training as during a crisis or other emergency. a first responder to assist the child in breathing. A back-up officer arrived to assist Officer Dalere and the two Account Manager Sheldon Conley’s hard work and dedication began working to resuscitate the child. Officer Dalere continued to his profession and his assignment has gained him the his life saving efforts to clear the child’s airway, hoping to see trust and respect of the client, his team, and Allied Universal. signs of life. Suddenly the child began breathing and started to Without hesitation, we can say he is worthy of the 2019 TOP cry. Soon after, medics arrived and the child was immediately COP Award and deserves our heartfelt thanks for the job his transported to an area hospital for further medical treatment. does every day. Congratulations Sheldon! The child made a full recovery.
A follow-up investigation determined the two-year-old child was left unattended for a moment and fell into the family swimming pool. The mother discovered the child face down and made the desperate call for help.
Officer Dalere is a hero. His quick action and calm professional demeanor attributed to the positive outcome of this call, which no parent should ever experience. Officer Dalere truly works to make the Big Island a safe place to live and exhibits the Spirit of Aloha to the lives of others.
26 27 COMMITMENT TO EXCELLENCE RISKING HIS SAFETY FOR OTHERS
Sergeant Sergeant Wendy Ferreira is employed by G4S Security Solu- Security Officer Security OfficerRichard Hagensen is Star Protection Agency Wendy Ferreira tions (G4S) and is currently assigned to the Hawaiian Electric Richard Hagensen TOP COP for 2019. He is consistently serving at a high degree Company (HECO) Security Command Center. She is a valued of proficiency and is never hesitant to go the extra mile. asset to not only the client but to G4S as well. Sergeant Fer- Officer Hagensen is currently assigned to the Pearl City Oahu G4S Security reira plays a vital role within HECO’s day to day operations. Star Protection Agency Transit Service Center. Solutions (USA) Inc. Since being assigned to the HECO Security Command Center, On July 17, 2019, at about 3:30 a.m., Officer Hagensen was Sergeant Ferreira has been flexible and works additional hours on active patrol when he observed a group of six males in the when needed. Her willingness to take on added responsibili- neighboring parking lot. They appeared to be assaulting two ties simplifies scheduling and allows for a consistent staffing individuals. Officer Hagensen immediately radioed for police at all levels. assistance and responded to the scene.
Sergeant Ferreira has continued to help mentor and train all With total disregard for his own well-being, Officer Hagensen new officers assigned to the site. She ensures all officers physically involved himself in the confrontation, protecting the are prepared to react to emergency situations and respond victims from further harm. As a direct result of his presence accordingly. and actions, the suspects fled the area. Officer Hagensen remained calm and aided the victims. Police officers soon Sergeant Ferreira has been instrumental in completing the arrived and took over the investigation. It was determined the Standard Operating Guidelines for Emergency Situations two victims were being robbed by the six suspects. which has not only ensured compliance from the officers assigned, but also from the HECO employees responding. Her Officer Richard Hagensen is commended for his patrol tech- efforts have made a positive impact in this area. niques, attention to detail and his willingness to act and be- come involved in a physical confrontation. His efforts thwarted Sergeant Ferreira, you are being commended for your dedica- a robbery and prevented further injuries to the victims. Well tion to duty, willingness to assist others and your commitment done Richard! to excellence. You have demonstrated your pledge to the security profession, and we salute you today as a TOP COP for 2019. Congratulations Wendy!
28 29 PROTECTING LIFE AND PROPERTY PROMOTING ESPRIT DÉCOR
Security Director Security Director Gregg Higa, Lieutenant Mitchell Miyasa- Transportation The mission of the Transportation Security Administration Gregg Higa ka and Security OfficerAlex McWilliams are assigned to Security Officer (TSA) is to protect the nation’s transportation systems to the Kahala Mall, one of the island’s premiere shopping centers Heidi Hoffbauer ensure freedom of movement for people and commerce Lieutenant attracting kama`aina families and visitors from around the and Transportation Security Officer (TSO)Heidi Hoffbauer Mitchell Miyasaka world. This busy mall demands a proactive security force to Transportation actively incorporates this mission into all her duties and ensure the safety and security of retailers and customers. assignments. She is dedicated and passionate about her work Security and the public she protects. Security Officer On January 28, 2019, at approximately 9:15 a.m., a vehicle Administration Alex McWilliams fire was reported in the mall’s parking lot, adjacent to the U.S. Department of Officer Hoffbauer began her career with TSA in 2018 and was Whole Foods. Director Higa, Lieutenant Miyasaka and Officer Homeland Security assigned to the Kona Airport on the Big Island. She did not Star Protection Agency McWilliams responded and observed a fire burning in the have any security background and was anxious about starting engine compartment of a parked vehicle. The Honolulu Fire her new profession. Despite her apprehension, she embraced Department (HFD) was immediately notified. The security her training undeterred by the challenging physical and mental team kept bystanders safely away from the danger and began requirements. suppression efforts. Firefighters soon arrived and took over the battle. The fire was extinguished with minimal fire damage. Officer Hoffbauer demonstrates initiative and has enrolled in No injuries were reported. several non-mandatory on-line TSA security courses. Earlier this year, she became CPR certified and has encouraged her Security Director Gregg Higa, Lieutenant Mitchell Miyasaka co-workers to do so as well. In August, Officer Hoffbauer par- and Security Officer Alex McWilliams are being commended ticipated in training for the Medical Management of Chemical, for their quick actions to prevent the fire from spreading, con- Biological, Radiological, Nuclear, and Explosive Events offered taining it to the vehicle engine compartment and preventing by FEMA. Her intent is to be prepared for any threat. any damage to the parking structure. They have demonstrated their ability to work as a team and deserve the title TOP COP. Officer Hoffbauer goes above and beyond for travelers as well Congratulations! as co-workers. She has committed herself to projects that im- prove the work environment. Some of these initiatives include publishing a monthly newsletter that keeps everyone informed of issues at the airports, organizing food drives to help the needy, and hosting a monthly potluck to generate a social atmosphere for employees to engage each other outside of the workplace.
The duties of a TSO are stressful and Officer Hoffbauer makes a difference every day with her out-of-the-box thinking. She creates a healthy workplace to encourage employee’s morale and esprit décor. Officer Hoffbauer has truly succeeded in being a TOP COP and we recognize her today. Congratulations Heidi!
30 31 NABBING A THEFT SUSPECT LEADING BY EXAMPLE
Security Officer On July 2, 2019, at approximately 5:00 p.m., Security Officers Security Supervisor Over the last 12 months, Security Supervisor Polinar Inocencio Michael Hurley Michael Hurley and Mareta Pele were actively patrolling Polinar Inocencio has demonstrated his ability to excel at his assignments. the shopping center when they were dispatched to a theft that He displays natural leadership characteristics and works well just occurred at one of the stores. A description of the suspect with others. As a direct result of his traits, a security super- Security Officer Keola Lai Mareta Pele was obtained, and an all-points bulletin was aired. Officer Pele visor position was created and Polinar was selected for the began to check the area and observed the suspect fleeing on Condominium assignment. foot and gave chase. The suspect left the property boundary Securitas Security making good his escape. In the past, the security manager was responsible for all Services USA, Inc. security personnel. With Polinar in the position of security Later that evening, at about 7:00 p.m., Officer Hurley was on supervisor, a great deal of the daily operations and supervi- patrol when he observed the suspect on property. A police sion fell into his purview. This allowed the security manager response was initiated, and the two officers maintained to take on other responsibilities and focus on more pressing surveillance of the suspect. The suspect entered a store and matters. Security Supervisor Inocencio was given authority committed a second theft. The suspect then fled on foot and to train and counsel the entire security team. He aids in their left the property. development by counseling when necessary.
Once police arrived on the scene, Officer Hurley provided them In August of 2018, Supervisor Inocencio led the security team with a photograph of the suspect and the direction of flight. through the completion of the Hawaii Community Emergency The police checked the area and managed to locate the sus- Response Training course. He ensured all team members pect based on the information provided by Officer Hurley. The participated and understood the importance of that training in suspect was detained and positively identified by witnesses. relation to the building and in their individual communities. The stolen property was recovered, and the suspect was placed under arrest for Theft in the Fourth Degree. Security Supervisor Inocencio has been at Keola Lai since the building was first constructed, about 11 years ago. He is well This investigation showcases the successful collaboration liked by the residents and most of them have urged the build- of retail employees, private security and the Honolulu Police ing’s management team to present him with a commendation Department that culminated in removing an offender from our or award for his service to the building’s occupants. streets. The TOP COP Award was designed for security professionals Security Officers Hurley and Pele are being commended for like Supervisor Inocencio. He routinely demonstrates his dedi- their keen observations, quick actions and ability to function as cation to duty, to Keola Lai and to the residents who call Keola a team. They have demonstrated the core set of values of Se- Lai home. Supervisor Inocencio is worthy of the title TOP COP. curitas and are a prime example of a Securitas security officer. Congratulations Polinar! Their efforts are appreciated by all and they both truly deserve to be recognized as our TOP COPs for 2019. Congratulations to both of you!
32 33 BATTLING THE WAR ON DRUGS CALMING A VOLATILE SITUATION
Corporal Corporal Derrick Kalahui is a 23-year veteran of the Hono- Security Officer Security OfficerSaul Karger is assigned to the Kailua Public Derrick Kalahui lulu Police Department and is assigned to the Narcotics / Vice Saul Karger Library. He is well like by the staff and is helpful to guests. Division, Regional Complaints Detail. The primary function of Star Protection Agency is pleased to honor him as a TOP COP the unit is to address complaints from the public concerning for 2019. Honolulu Police illegal narcotics activity on the leeward and windward sides Star Protection Agency Department of the island. The detail is also highly active in covert narcotic On July 2, 2019, Officer Karger was on duty patrolling his area investigations targeting drug dealers, suppliers, and alleged of responsibility. He observed two males and two females drug houses in the aforementioned areas. situated out on the lanai. They appeared to be involved in a disagreement. The dispute escalated and became very loud, As a long-time patrol officer, Corporal Kalahui quickly adapted disrupting others. Officer Karger immediately acted. himself to his new role as a narcotics investigator. He has suc- ceeded in his new assignment and has become an innovative, Officer Karger radioed for a police response as he neared the resourceful investigator and a trusted leader within the unit. altercation. He then placed his body between the combatants and verbally calmed the situation. Those involved left the area As part of his duties and responsibilities, Corporal Kalahui prior to the police arriving on the scene. routinely handles large amounts of currency and narcotics and is trusted with the most sensitive information within the unit, Security Officer Saul Karger, you are being commended for division, and department. Through attrition, Corporal Kalahui your patrol techniques, keen observations, and quick actions was given a temporary assignment as an acting detective. He that deterred an argument from escalating into a more volatile has accepted this role along with the additional administrative situation. Your verbal tactics was the difference in this event duties and responsibilities that come with the position. He has and you should be proud of yourself. Congratulations on a job excelled while still managing multiple field investigations. well done!
In 2018, Corporal Kalahui’s efforts resulted in the recovery of almost 600 grams of illegal narcotics with a street value of approximately $1.3 million. In addition, six firearms were re- covered and taken off the street. Most of these seizures were the result of multiple initial undercover operations requiring the execution of several search warrants. Corporal Kalahui possess the skills required to successfully execute these war- rants and coordinate resources to ensure officer safety.
In addition to his administrative and supervisory duties as an acting detective, Corporal Kalahui also trains and mentors the newly assigned personnel in the unit. He takes this role very seriously to ensure newer personnel possess the tools and resources to competently and safely complete the task they will perform as a narcotics officer.
Corporal Kalahui is serious about what he does and under- stands his work has a positive impact on our community. He is worthy of the title TOP COP and we congratulate him!
34 35 SAVING OTHERS FROM FIRE DEDICATION FOR MORE THAN A DECADE
Custodial Member Custodial Member Lila Kualii and Security OfficerBrian Field Service Securitas Security Services USA Inc. wishes to honor Field Lila Kualii Lane have been long time employees of the Keola Lai Condo- Supervisor and Service Supervisor and Account Manager Dwayne Lominario as a TOP COP for 2019. He has distinguished himself in an minium. Both are assigned to the graveyard shift and on many Account Manager Security Officer occasions, demonstrated their ability to work as a team for the exceptional meritorious fashion in the security industry dating Dwayne Lominario back to 2006. Brian Lane common good of residents. Since then, Dwayne has faithfully served in his role as a On September 1, 2018, at approximately 12:01 a.m., a fire Securitas Security Uniformed Guard, Loss Prevention Agent, Loss Prevention Agent was reported in one of the units. Officer Lane received the call Keola Lai Services USA, Inc. Supervisor, Account Manager and Field Service Supervisor. Condominium over the radio and immediately contacted the Honolulu Fire Through his selfless service, dedication, close alignment with Department. Lila responded to the fire floor to assist, aware developing crime trends and partnering approach with law a physically handicapped resident was on the floor who may enforcement, shoplifting within our client sites has declined. need assistance in the evacuation process. Dwayne has personally investigated and assisted law enforce- ment on many types of shoplifting cases and has never wavered Upon arrival, Lila armed herself with a fire extinguished and in his commitment in improving the overall security posture knocked on the resident’s door. When the door opened, she through an orchestrated and well-designed security program. was surprised to discover the unit was the source of the fire. With total disregard for her own safety, Lila entered the Dwayne is a certified State of Hawaii Act 208 Instructor, an burning unit and began to fight the blaze without success. Sur- American Red Cross CPR and First Aid Instructor, and a Loss rendering her attempt to quench the flames, she took physical Prevention Trainer. He assists with yearly training at the Office control of the resident and assisted her out of the burning unit of the Prosecuting Attorney for Hawaii County educating the to the staircase and down six flights to safety. deputy prosecuting attorneys on the various plots and schemes used by offenders in shoplifting cases. Dwayne also explains Meanwhile, Officer Lane coordinated other staff members and the tactics used by loss prevention officers to apprehend them. firefighters in assisting residents out of their units during the This partnership has played a big role in attaining a 98% prose- evacuation process. After the evacuation and the “all clear” cuting rate on the Big Island for shoplifting cases. was announced, he assisted residents back onto the property. Dwayne is a mentor and has been an inspirational spirit for many years. Through his institutional leadership, he has helped To expedite this process and keep congestion to a minimum, in the personal development of his subordinates in both their Officer Lane organized the return in groups of 20 persons at professional and private lives. He exemplifies a high level of a time. This procedure was crucial in ensuring all residents leadership and commitment that can serve as a model for arrived back in their units quickly and safely and is now part of others and he continues to cultivate the talents of his team by the building’s procedure whenever an evacuation is ordered. furthering their skills. Dwayne has embraced the company’s core values and places the mission and the welfare of others before Custodial Member Lila Kualii and Security Officer Brian Lane himself. are being commended for their quick action and calm demean- or during a stressful situation. Without their teamwork, this Field Service Supervisor and Account Manager Dwayne event could have had disastrous results. There is no doubt Lominario’s loyalty, initiative, and overall effectiveness is their involvement in this emergency aided in protecting life beyond measure. He is a true steward of the security industry and property. Thank you both for a job well done! and a bona fide professional who wears the badge with honor. Dwayne’s commitment to excellence, dedication to duty, and keeping with the finest traditions of the security service make him an asset and a TOP COP. Congratulations Dwayne!
36 37 DEDICATED AND CONSISTANT COMBATING SEX TRAFFICKING VICTIMS SECURITY SERVICE Special Agent Homeland Security Investigations Special Agent Paul Malana Paul Malana plays a significant role in investigating sex trafficking in the Security Manager Allied Universal Services nominates Security Manager Tyreka State of Hawaii. He has been the central point of valuable Tyreka Magee Magee for the TOP COP Award for 2019. She is dedicated to information among non-government entities, state and local the security profession and is worthy of this award. Homeland Security law enforcement and federal law enforcement partners. These Investigations Allied Universal Manager Magee began her career in 2005 as a security officer relationships have strengthened over time because of Agent Malana’s tireless efforts, which he demonstrates each day. Services and was assigned to a downtown property. Living on the west U.S. Immigration and side of the island, she would wake early to take TheBus to Customs Enforcement Agent Malana’s commitment in combating sex trafficking work and would always be at her assignments on time and U.S. Department of is obvious to all who work with him. His positive attitude and wiliness to always assist cannot be measured. In the performing to the highest level. Tyreka was a steady force and Homeland Security everyone appreciated her dedication. last year, he is directly responsible for locating ten juvenile runaways and returning them safely to their families. He also In 2010, Tyreka was promoted to supervisor. She was hesitant made 32 arrests for various criminal offenses resulting in 30 to take the position, not realizing the respect everyone had for indictments. Through the course of his investigations, Agent her and their willingness to follow her as a result of her nat- Malana executed 12 search warrants which resulted in ten ural leadership skills. Supervisor Magee quickly learned her seizures for various properties. new position and grew comfortable with her responsibilities. Agent Malana deserves to be recognized as a TOP COP for his Supervisor Magee was key in training and testing officers in commitment and contributions to public safety. He has demon- regularly providing exceptional customer service to the client strated a positive spirit and brings honor to our organization. and its customers. For example, Waterfront Plaza has one of Congratulations Paul! the most robust CCTV programs on the island. She became the expert to train her staff to manage the system properly and effectively.
In 2015, Supervisor Magee was promoted to security manager. She took the reins and managed one of the best security oper- ations on the island. Manager Magee maintained and added to protocols as time would change operations, but always kept a well-disciplined, well trained team on her schedule. She created training to specify special needs of the client and tenants. Because of her efforts, everyone is knowledgeable, and the property is never without capable staff.
Manager Magee was the recipient of the client’s Employee of the Quarter Award four times. She is dedicated, constant and a TOP COP. Congratulations Tyreka! Keep up the good work!
38 39 COMMITTED TO THE SECURITY SERVICE TRACKING A TRESPASSER
Field Service Securitas Security Services USA, Inc. nominates Field Service Security Officer Star Protection Agency is proud to introduce Security Officer Supervisor Supervisor Schuyler Mays as a TOP COP for 2019. He has been Floyd Notley Floyd Notley as a 2019 TOP COP. He has consistently demon- employed with Securitas since October 2018 working at various Schuyler Mays strated his commitment to the security profession and shares locations. the Aloha Spirit with everyone he encounters. Star Protection Agency On March 29, 2019, Supervisor Mays was promoted to the position On February 27, 2019, at approximately 3:00 a.m., Officer Securitas Security of West Hawaii Field Service Supervisor. He has distinguished Notley was on-duty and actively patrolling the grounds of the Services USA, Inc. himself as a consummate security professional, highly regarded Halekulani Hotel. He observed a male on the property acting amongst his peers and noted for his regimental attitude and dedi- cation to get the job done. suspiciously and decided to verbally confront him. Mr. Marc Higuchi, the Principal Broker-SPM from Evolutions West Officer Notley approached the suspect to begin his inves- Management Services LLC, recently recognized Supervisor Mays tigation. After discovering the suspect had no legal cause for his direct involvement in removing undesirables from the to be at the hotel, he ordered him to leave the property and property. His timely and accurate patrols stopped individuals from began escorting him off the site. Without warning the suspect loitering in the parking areas of the Kona Coast and Cross-Roads assaulted Officer Notley, pushing him back causing him to lose Shopping Centers in Kailua, Kona. This has been an ongoing con- his balance and fall to the ground. Officer Notley struck his cern for several years and through Supervisor Mays’ initiatives, the head on the concrete floor, causing injury. The suspect then dilemma has been resolved. fled on foot. In an email addressed to Supervisor Mays and Securitas Security Despite his injury, Officer Notley remained composed and Services USA Inc., Mr. Higuchi commended Supervisor Mays for a job well done. This email read in part, “Schuyler, I really appreciate summoned the police. After officers arrived, he provided the your hard work, I see it every day! You are the best guard I’ve ever suspect’s description. Officers checked the area and managed worked with! And I’ve been doing this for 15 years now! Thanks to locate the suspect who was subsequently arrested for again!” assault without further incident. Daily, Supervisor Mays consistently demonstrates a strong dedica- Officer Floyd Notley, you are being commended for your patrol tion to the job and a diligent work ethic. He has a challenging and techniques, your initiative and ability to function effectively vital role in maintaining the team and is constantly looking for ways under duress. Your strength and ability to persevere validates to recruit personnel and improve his West Hawaii operation. your pledge to your calling as a security professional. You are Supervisor Mays is no stranger to hard work. He never refuses a certainly a TOP COP and we congratulate you today! shift and always shows up with a smile on his face. He always per- forms well and delivers the best job he can. Supervisor Mays is a well-respected for his willingness to lead and consistently to rise to the occasion. He has proven to his clients that he truly cares about the safety and security of their individual sites and ensures our clients get the best service and security coverage he can provide. Supervisor Mays loyalty, initiative, overall effectiveness is beyond measure. He remains consistent in the execution of his duties and committed towards fulfilling Securitas’ core values: Integrity, Vigilance, and Helpfulness. Congratulations Schuyler on a job well done!
40 41 BRIDGING THE GAP PROFESSIONALISM IN SERVICE
Sergeant Sergeant Lance Okasaki is assigned to Community Relations Security Officer Security OfficerClayton Oyama has been nominated for the Lance Okasaki and the Kauai Police Athletic League. He works efficiently Clayton Oyama TOP COP Award by G4S Security Solutions. He is a valued to bridge the gap between the police department and the asset to clients and brings honor to the security profession. community and has done an outstanding job, receiving several Kauai Police commendations. G4S Security Officer Oyama is currently assigned to Hawaiian Airlines and Department Solutions (USA) Inc. plays a vital role in their daily operations. He is instrumental The Kauai Police Department (KPD), like many other law in the safety and security of all employees and guests. Officer enforcement agencies, is experiencing a staff shortage. To be Oyama is always willing to go above and beyond with tasks efficient, the KPD has had to identify officers willing to take on and duties assigned to him. In addition, he manages to assist additional assignments. In addition to his assigned duties, Sgt. in the training of others to ensure all personnel are prepared Okasaki volunteered to take on the school resource officers, to carry out assignments effectively and efficiently. supervising them in their assigned schools. He has also taken on the DARE Program. As a direct result of his willingness to Officer Oyama never hesitates to take on additional respon- take on additional responsibilities, there is added personnel to sibilities. He volunteers for special duty assignments on a conduct background investigations on police applicants which regular basis and takes on the most challenging positions. expedites the hiring process. Recently, a special duty assignment involved a domestic vio- Sgt. Okasaki also volunteers his time working with many lence dispute. Officer Oyama readily took on the position and community organizations. He is involved with the Cop on Top, displayed courage and perseverance considering the nature Special Olympics, Troy Barboza Torch Run, Citizens Police Acad- of the assignment. He performed well and safeguarded all emy, Youth Police Explorers Program, Junior Police Academy, involved during a tense time. Neighborhood Watch Program and the Kauai High School Foot- Security Officer Clayton Oyama, you are being commended ball Program. Sgt. Okasaki is also a member of the KPD SWAT for your dedication to duty, your professionalism and your Team, an auxiliary unit that demands continuous specialized willingness to take on all assignments with competence and training, placing himself in danger during high risk situations. expertise. You are a TOP COP and we celebrate with you He does this because he genuinely cares about the community today! and the safety of our citizens.
Sgt. Okasaki’s actions showcase his strong dedication to com- munity service and teamwork. He is being nominated for this award for his commitment and loyalty to his calling, the Kauai Police Department, the community and for being an example of the Kauai County’s values of pride, responsibility, integrity, dil- igence and empathy (pride). He is the Kauai Police Department TOP COP for 2019! Congratulations Lance!
42 43 EXCEPTIONAL SECURITY SERVICE PROTECTING PROPERTY FROM DAMAGE
Security Officer OfficerCharlene Patolo is assigned to the Aiea Public Li- Lead Security Lead Security & Safety OfficerAna Pesaleli is the Ha- Charlene Patolo brary. She carries out her assignments professionally and with & Safety Officer wai`i Pacific University (HPU) TOP COP for 2019. She has an the Aloha Spirit. Officer Patolo is without doubt a TOP COP. Ana Pesaleli exceptional understanding of the importance of her role on the campus and is fully prepared to respond to any emergency. Star Protection Agency Officer Patolo consistently goes the extra mile. She provides exceptional and skilled services to the staff, children, teens, Hawai`i Pacific During a recent incident, water was reported coming from and adult patrons of the library. Some of her efforts go well University an upper floor into the HPU’s brand new eSports Arena, a outside of the duties of a security officer. gaming center for students and the public. Officer Pesaleli was dispatched and immediately responded to the scene. Upon ar- Recently, Officer Patolo was commended by Mrs. Bobi Olmos rival, she observed a substantial amount of water coming from Arnold of Wahiawa. She related her demeanor is always the 2nd floor dormitories onto the eSports Arena’s computers, patient, understanding and kind. Officer Patolo is an example monitors, televisions and gaming units. to follow. Officer Pesaleli immediately notified the HPU’s maintenance Security Officer Charlene Patolo, you are being commended for personnel and ordered the main water valve be closed. She your exceptional service and your professional demeanor. You further observed water seeping through the walls and dripping demonstrate your commitment to the security profession and from the light fixtures. Officer Pesaleli immediately ordered we honor you today as a TOP COP for 2019. Congratulations! power to the campus be shut down.
Officer Pesaleli then retrieved and carried large janitorial trash bins to the scene and placed them purposely to collect the water. She then went to the HPU’s Fitness Center to gather towels. She used the towels to absorb the water. Floor fans were strategically placed to dry the soaked carpet. Officer Pesaleli then generated an investigation and photographed the scene for insurance purposes.
Due to Officer Pesaleli’s quick actions, the water damage sustained was minimal. Having an officer like her on the job gives the faculty and students a sense of wellbeing while on the HPU campus. Officer Pesaleli uses good judgement, takes control of the situation and can make quick decisions in an emergency. Congratulations Ana on a job well done!
44 45 EFFICIENTLY RESPONDING TO A MAJOR PROTECTING LIFE AND PROPERTY EVENT Residential Specialist On Sunday, July 28, 2019, just after noon, Resident Specialist Kalena Richardson Kalena Richardson was off-duty and enjoying the day at Assistant Security Assistant Security Director Eric Quezada and Lieutenant RJ the Ala Moana Shopping Center. As he drove his personally Director Hollis were the on-duty security team for Windward Mall the owned vehicle through the TARGET parking lot, he observed a morning of July 29, 2019. During their shift, routine contract Lead Residential Eric Quezada Specialist parked vehicle on fire. He observed flames and smoke coming work resulted in the rupturing of a major gas pipeline directly from the engine compartment of a small compact vehicle. Lieutenant outside of the mall. The ruptured pipeline presented a direct Ashley Hattori danger to the mall patrons and tenants as the gas spread Specialist Richardson immediately contacted the front desk RJ Hollis quickly throughout the immediate area. Residential Specialist at ONE Ala Moana and spoke with Lead Residential Spe- Arturo Reyes cialist Ashley Hattori who was on-duty. He apprised her of Securitas Security Director Quezada and Lt. Hollis immediately jumped into the situation. Specialist Hattori contacted the Honolulu Fire Services USA, Inc. action and responded to the scene. The team was immediately Residential Specialist Department and requested a response. She also dispatched met with the heavy fumes from the damaged line. Despite Steven Valenzuela Residential Specialist Steven Valenzuela and Arturo Reyes the situation, they managed to contain the area and evacu- to the scene to assist Specialist Richardson. ate shoppers and tenants to safety. During this process, the team continued to effectively communicate the status of the ONE Ala Moana Specialists Valenzuela and Reyes, both armed with fire ex- situation updating mall management, housekeeping and the tinguishers, arrived on the scene and assisted in suppression emergency response services. efforts. They also guided the fire apparatus to the burning vehicle and escorted Ala Moana Shopping Center security As the fumes penetrated the interior of the mall, the security staff to the incident. team continued the procedures. Eric and RJ remained calm and collected under pressure, ensuring the safe and coordinat- Residential Specialist Kalena Richardson is being commended ed evacuation of everyone involved. Their exceptional conduct for his keen observations and quick action. Lead Residential and professionalism during the incident resulted in a swift and Specialist Ashley Hattori is being commended for her quick re- smooth operation without further incident or injuries. sponse and dispatch of personnel to an off-property emergen- cy. Resident Specialists Steven Valenzuela and Arturo Reyes Assistant Security Director Eric Quezada and Lieutenant RJ are being commended for their quick response and ability to Hollis, you are being commended for your dedication to duty work well as a team during a stressful situation. and quick actions. This incident could have had deadly con- sequences if not for your ability to remain calm and in control All involved demonstrated a relentless commitment to keep under pressure. We honor you both today as TOP COPs and our community safe. As a result of their diligence, this incident appreciate your service to our client. Congratulations! was resolved with no injuries and no fire damage to the struc- ture or other vehicles in the area. Good job!
46 47 RISKING PERSONAL SAFETY PURSUING TRUTH WITH EXCELLENCE
Site Supervisor Sergeant Ashlynn Santana joined G4S Security in 2017 and Special Agent The State of Hawaii Department of the Attorney General, Sergeant has been an asset to the organization from day one. She is Connie Shaw-Fujii Investigation Division nominates Special Agent Connie Ashlynn Santana assigned to the Airport Honolulu Hotel and takes pride in her Shaw-Fujii as their TOP COP for 2019. Her commitment in work. addressing complex financial crime investigations and dedica- Department of the tion to duty warrants her nomination. G4S Secure Solutions As a site supervisor, Sergeant Santana exhibits the character- Attorney General (USA) Inc. istics of a true leader and creates followers with her kind and State of Hawaii Agent Shaw-Fujii displays a willingness to take on challenging considerate manner. She has taken pride and ownership of the government corruption investigations and always supports property and treats the client’s employees and guests with a other law enforcement officers in their complex investigations. genuine, caring attitude. The hotel staff constantly praise her She is versed in analyzing fraudulent documents, comparing work ethic and dedication. information to deceptive bookkeeping practices and identify- ing the overt conduct. On February 11, 2019, Sergeant Santana was on active patrol when she responded to a fire alarm activation in a guest Agent Shaw-Fujii excels in the complex art of interrogation. room. After arriving on the fire floor, she observed smoke She is a highly skilled in questioning suspects and can profes- coming from one of the rooms. With total disregard for her sionally breakdown a deceptive subject. During a recent in- own safety, Sergeant Santana entered and discovered smoke vestigation, the suspect had been unsuccessfully interrogated had filled the room. She quickly located the fire coming from a by other agents. Agent Shaw-Fujii took over the interrogation ceiling fan. Armed with a fire extinguisher, Sergeant Santana efforts and managed to secure a full confession. extinguished the flames and secured the scene. Agent Shaw-Fujii empathizes with victims and feels the Sergeant Ashlynn Santana, you are being recognized for your trauma they are experiencing. This drives her to complete her passion and dedication to the security profession as well as investigations. She manages suspects with compassion and your quick response and decisive actions during a fire call. respect, believing they should be regarded as human beings, You disregarded your own safety and extinguished the fire, despite the crime being investigated. preventing further damage to the unit. You are truly a TOP COP and we honor you today! Congratulations! Special Agent Shaw-Fujii is a dedicated wife and mother, always spending time with her family. Regardless, she always keeps up with her many assignments. Dedicated at home and at the office, Special Agent Shaw-Fujii excels in both sides of her life.
For these reasons, Special Agent Connie Shaw-Fujii is the State of Hawaii Department of the Attorney General, Investi- gations Division’s nominee for TOP COP 2019. Congratulations Connie!
48 49 DEMONSTRATING METICULOUS LEADING WITH COMPASSION INVESTIGATIVE SKILLS Chief of Security Since his arrival almost two years ago, Chief Martin Trevino has Martin Trevino made a significant impact on the overall process, environment and Security Officer As security officers stationed at Keauhou Place,Sateki community surrounding Keola Lai Condominium. He began creating Sateki Toto Toto and Jerome Fernandez show tremendous profes- the standard operating procedures for the efficient running of the sionalism, attention to detail and swiftness of action. These Keola Lai security component on the property. skills allowed them to apprehend a known criminal, prevent Security Officer Condominium Chief Trevino has ensured the security team and staff are trained Jerome Fernandez future thefts and destruction of property on their site and the surrounding areas. and certified in CPR and the proper use of the AED. He has made certain all employees receive up to date harassment and workplace Securitas Security Security Officers Toto and Fernandez knowledge of the site violence training. Chief Trevino has the entire security team regis- tered with FEMA and has taken independent classes varying from Services USA, Inc. and technical understanding of the camera systems assisted in their investigation to quickly identify the culprit during an active shooter to surveillance awareness. ongoing investigation involving malicious intent. The security Chief Trevino is a participant in the Community Policing Patrol walk officers’ quick coordination with the police led to the arrest of for Kakaako. He also has the entire staff involved in the Community the suspect. Emergency Response Training or CERT promoted by the Department of Emergency Management, City and County of Honolulu. Chief The bar established by Security Officers Toto and Fernandez Trevino does all of this to best prepare the staff for any emergency. sets the example for all others to follow. Communication and cooperation are the foundation of which their teamwork is Recently, there was a fire call at the building and the security team built upon. Their actions bring great honor to themselves, their and staff managed the event with confidence and efficiency. Many families, Keauhou Place, and the Securitas Team. Thank you of the staff involved commented they felt prepared for the event both for a job well done! based on all the training provided by Chief Trevino. The instruction is valuable and best prepares the security team to respond. Chief Trevino recently participated in the Honolulu Police Depart- ment Citizen Police Academy. He took on this challenge to educate everyone on some of the training and situations law enforcement encounters. Chief Trevino believes laws and those that enforce those laws must be trusted. He is always trying to be the best manager in the business. Chief Trevino recently achieved his Accredited Resident Manager (ARM) designation and is now better prepared to operate more competently and professionally on all assignments. He leads by setting the standard and the Association Board and residents love him. The security team and staff members have never had an opportuni- ty to demonstrate to Chief Trevino how much they appreciate and admire him. This stops today as they nominate him for this award. Chief, you set the standard for all of us to follow and we honor you today as a TOP COP for 2019! Mahalo Chief for everything you do for us, the building and the residents. We are so fortunate to have you as our leader!
50 51 COMMITTED TO SUPPORT VICTIMS PROTECTING A DEFENSELESS VICTIM
Deputy Prosecuting The Department of the Prosecuting Attorney kicked off its Sex- Security Specialist Brian Sakamoto has been with G4S for 15 years and Attorney ual Assault Justice Initiative in January 2016. It is a program Brian Sakamoto possesses all the skills needed to be an effective security Ayla Weiss dedicated to adult victims of sexual violence and supported by specialist. He is assigned to the OHANA Waikiki Malia by Out- the Office of Violence Against Women. The initiative chal- rigger and the staff there constantly praise his work ethic and lenged the department to take a critical look at its prosecution G4S Secure dedication. Brian has mastered the ability to defuse situations Department of the practices of sexual assault cases with the goal of looking Solutions (USA) Inc. no matter how difficult the customer or the situation. Prosecuting Attorney beyond conviction rates. Many of these cases involved ac- On January 6, 2019, the hotel manager commended Brian City & County of quaintance sexual violence, consent cases, alcohol facilitated sexual assaults and intimate partner sexual violence. when investigating a domestic dispute. A female guest Honolulu contacted the front desk requesting help when the line was It is without a doubt these cases are among the most disconnected. Specialist Sakamoto responded to the room challenging for prosecutors to present since victims are less and, upon arrival, encountered a large male attacking his inclined to pursue. Understanding the challenges involved, female companion. Deputy Prosecuting Attorney Ayla Weiss met these difficul- ties head-on and dedicated the last three years of her career With total disregard for his own safety, Specialist Sakamoto solely prosecuting these types of cases. physically intervened and escorted the female victim out of the room to safety. The male attacked both Specialist Ayla took advantage of specialized training and developed her Sakamoto and the victim. He was able to defuse the situation trial skills to try these cases effectively before a jury. With until police arrived; subsequently arresting the male suspect each trial, she faced not only jury nullification issues, but also without further incident. the unfortunate prevalence of victim blaming by jury members. Security Specialist Brian Sakamoto, you are being recognized Despite this, she showed compassion to victims who are for your dedication to duty, quick response and courageous often unfairly judged by peers, friends, family and the public effort to protect a defenseless female victim from her male at large. She sat with them, calmed their fears, listened to attacker. You are deserving of the TOP COP Award and we their experience of sexual violence, applauded their courage celebrate with you today. Congratulations! to come forward, and gave them confidence in not only the criminal justice system, but in themselves.
Ayla’s dedication is not limited to the courtroom. She gladly shares her specialized knowledge with advocacy groups including Title IX coordinators. She serves as a consultant on educational efforts and projects with the hope of increasing awareness among young adults and the community on sexual violence. Her dedication to victims and collaborative efforts with partnering sexual assault agencies make her a deserving recipient of the TOP COP Award. Congratulations Ayla!
52 53 Cindi is constantly thinking of others, especially in times of need. In 2018, she supported CBP officers in the Area Port of Elwood J. Honolulu, Port of Saipan, who were left homeless after Typhoon Yutu caused catastrophic destruction in the region. Cindi aided the family of a CBP officer who died while in duty status. She McGuire Award was instrumental in repatriating the officer’s remains to the U. S. mainland. Cindi advocated for the DHS Global Entry program that assists travelers returning to Hawaii from trips abroad. She also The Elwood J. McGuire Award is presented to an individual explained the program and assisted with appointments. for outstanding service, support, and assistance or activity Cindi continually receives the highest performance rating for that has benefited the fields of law enforcement, private management of Customs and Border Protection finances, human security or criminal justice. The individual who receives this resources, property, procurement, and logistics responsibilities. award must have made a significant contribution for a period The Achieved Excellence grade is difficult to obtain, but to attain of at least five years in the state of Hawaii. this mark consistently is a true accomplishment. This year, we have two award recipients: Cynthia M. Flating, In addition to her work assignments, Cindi served on the CrimeS- Mission Support Branch Chief, Area Port of Honolulu, Customs toppers Board of Directors and, until recently, reviewed their and Border Protection and Sarah Rice, Community Programs financials. Being a not-for-profit organization, having someone Manager at University of Hawai`i at Manoa, Department of like her donating her expertise by examining the books is an important cost saving measure. Public Safety. Cindi is committed to on-going education. She represented Saint Leo University, a private, liberal arts university located in Florida, at their recruitment events in Hawaii as they were actively Cynthia M. Flating, Mission Support Branch Chief, Area Port seeking students for their Criminal Justice Program. Cindi also of Honolulu, Customs and Border Protection, has demonstrated supports the ASIS Hawaii Chapter Robert Flating Scholarship her positive spirit and brings honor to the professions of law every year. This scholarship keeps the memory of Cindi’s late enforcement and security. husband alive and encourages criminal justice careers. Starting as a uniformed officer with the U. S. Customs under Cindi is also an animal lover and assisted at a recent fundraiser the Treasury Department, Cindi was promoted to Management for the Hawaiian Humane Society sponsored by a local retailer by Program Officer in 2000. She currently serves as a branch chief at controlling entry/access and overseeing merchandise. She also Customs and Border Protection (CPB), Department of Homeland assembles a team of workers on a periodic basis to fly to Lanai Security. Cindi is responsible for finance/budget, human resourc- to assist at the Lanai Cat Sanctuary, a project affording housing es, procurement, logistics, and property for Hawaii, Guam, and to homeless felines and protection of the native bird population the Commonwealth of the Northern Mariana Islands. Her most on the island. Cindi also worked on fundraisers to support the recent temporary duty assignment was for 60 days in support of sanctuary, including protecting expensive silent auction items. the southern border initiative. Cindi holds a bachelor’s degree in Criminology, a master’s degree Mission Support Cindi has created opportunities to advance the best in others. in Criminal Justice, and an MBA. But she is most proud of her She developed a supervisory training course and adminis- Branch Chief wonderful marriage to her late husband Bob, former Director of tered the instruction to newly promoted CBP officers. She also Security for Liberty House and recipient of the Lifetime Achieve- Cynthia M. Flating volunteered to work with CBP Headquarters to develop a career ment Award bestowed posthumously in 2008 from the Law roadmap for officers to use in furthering their careers in law Enforcement and Security Coalition of Hawaii. Both Cindi and Area Port of Honolulu, enforcement and assisted the CBP Port of San Francisco in Bob were among the original members of ASIS Chapter 134. training a new chief and facilitating her transition into all support Customs and Border functions. Cindi selflessly and generously gives to others in both her Protection professional and personal life. She rarely thinks of herself and is
54 55 pleased to help those needing support. Cindi’s optimistic view is through the rigorous Jeanne Clery Act reporting requirements. contributing to the well-being of others. For these reasons, Cindi The Clery Act is a federal law which requires all colleges and is receiving the Elwood J. McGuire Award. Thank you for all you universities to maintain and disclose policies and statistical do Cindi and congratulations! information about crime committed on or near campuses. This is a highly laborious and complex undertaking. Ms. Rice facilitated compliance with the demands of the Clery Act by publishing and Community Programs Manager Sarah Rice has been nominated distributing an officer guide book for quick reference. She is also for Elwood J. McGuire Award recognizing her contributions to the the first person in the State of Hawaii to earn her Clery Com- Department of Public Safety at the University of Hawaii. pliance Officer certification through the National Association of Clery Compliance Officer and Professionals. Ms. Rice is originally from Oregon, where she worked in market- ing, project management, fundraising, and public relations. This It should be noted that Ms. Rice successfully completed these experience included working with corporate clients, consumers, projects while maintaining her regular duties of Strategic and even teaching business and leadership classes to high school Planning, Grant Administration, Media Coordination, Emergency students. She has been with the University of Hawaii at Manoa Notifications & Timely Warnings and compiling the Annual Secu- (UH) Department of Public Safety (DPS) for five years. The posi- rity Report. In short, Ms. Rice has been a one-woman Department tive impact she has made in DPS and the UH community during of Public Safety here on the UH campus. this period, and particularly throughout the past year, cannot be Ms. Rice is an energetic force maintaining the professional qual- Community Programs overstated. ity of the UH campus. She is knowledgeable and comfortable in Manager Ms. Rice was the architect for the department’s Community many vital roles and is committed to be the best in all she does. Sarah Rice Policing Unit, which UH has enjoyed and appreciated for the past Sarah, you are worthy of the Elwood J. McGuire Award and we five years. She developed a community policing plan to foster celebrate with you today. Congratulations! trust, align DPS policies with the community’s values, embrace University of Hawai`i technology, prioritize community engagement, invest in training, at Manoa and focus on the well-being of officers and the people they serve. Past Elwood J. Mitchell “Mitch” Roth ...... 2018 Department The programs Ms. Rice introduced exemplify the principles of McGuire Awards Office of the Prosecuting Attorney, County of Hawaii community policing by strengthening community trust through of Public Safety active and inclusive community collaboration. Florence T. Nakakuni ...... 2017 Former United States Attorney, District of Hawaii Due, in large part to Ms. Rice’s exemplary efforts, in May of this year, the UH Department of Public Safety was awarded the Antonio Williams ...... 2017 Commission on Accreditation for Law Enforcement Agencies Chief of Civilian Police, U.S. Army Garrison-Hawaii certification. The UH is the second university in the United States to receive this gold standard of law enforcement accreditation Chief Investigator Daniel Hanagami...... 2016 and the first Hawaii state university to be recognized with this Department of the Attorney General, State of Hawaii achievement. Creighton Ward Goldsmith...... 2016 This summer, Ms. Rice collaborated with the university communi- U.S. Customs & Border Protection, Akamai Global Consultants ty to host UH Manoa’s first ever full-scale active shooter training exercise. This involved the coordination of law enforcement DPA Chris Van Marter...... 2015 efforts, including the Federal Bureau of Investigation, Honolulu Department of the Prosecuting Attorney Police Department and DPS. It also involved the recruitment and training of hundreds of role players from the university. Ms. Peter J.S. Hirai, CEM ...... 2014 Rice created a curriculum and trained several hundred university Department of Emergency Management faculty, staff and students in responding to an active shooter. Keith Kaneshiro...... 2013 Additionally, for the past five years, Ms. Rice has led UH Honolulu City Prosecutor
56 57 Assistant Chief Clayton Kau...... 2012 Honolulu Police Department Judge Nils Major General (Ret) Edward (Rick) V. Richardson...... 2011 Retired Adjutant General, Hawaii National Guard
Major General Robert G.F. Lee...... 2010 Tavares Award The Adjutant General, Hawaii National Guard
Kaleo Keolanui...... 2009 The Judge C. Nils Tavares Award is presented to an outstanding HHVISA local, state, or federal police organization in the State of Hawaii that has consistently created measurable change in assigned Mr. Gervin Miyamoto...... 2008 duties. U.S. Attorney’s Office Honolulu Police This year, the award is presented to Honolulu Police Depart- Mark J Bennett...... 2007 Department, Human ment, Human Resources Division, Career Center recog- State of Hawaii Attorney General nizing their innovative methods to enhance hiring practices of Resources Division, police recruits. Honorable Edward H. Kubo, Jr...... 2006 Career Center United States Attorney, District of Hawaii The understaffing of police departments is a nation-wide issue as a result of low levels of unemployment and the additional LT. Gov James “Duke” Aiona, Jr...... 2005 scrutiny of officer’s actions. Add to this the constant turnover State of Hawaii of employees as retirees leave the force, the Honolulu Police Department (HPD) is no exception. Steve Goodenow...... 2004 Steve Goodenow, CLI, CFE As of July 2019, the HPD had 270 vacancies out of 2143 bud- geted positions, almost a 13% shortfall. Innovative strategies Peter Carlisle...... 2003 were needed to cope with this situation and the HPD’s Human Prosecutor’s Office Resources Division, Career Center was assigned to successfully manage recruiting efforts. Spike Denis...... 2002 Safeguard Services The first step was to streamline the hiring process. Prior to 2018, the City and County of Honolulu Department of Human Resourc- Judge Steve Alm...... 2001 es administered all entry examinations for city employment, First Circuit Court including the HPD. Testing for metropolitan police recruits was processed one to two times a times a year which was insuf- Chief Lee Donohue...... 2000 ficient. The Career Center now administers their own testing Honolulu Police Department which can be done frequently to meet the demand of applicants Margery Bronster...... 1999 and the needs of the HPD. Continuous recruitment is now possi- Attorney General ble and displaying progress. The Career Center created the Recruitment and Exam Unit to Warren Ferreira...... 1998 specifically address these two issues. This team of dedicated Outrigger Hotels & Resorts personnel are holding more outreach events to attract police Donald Devaney ...... 1997 applicants as well as more female applicants. Current HPD Tripler Army Medical Center female police officers serve as guest speakers at these events who share their stories along with the rewards and benefits of serving the community as a law enforcement officer.
58 59 They are also targeting groups who may have never thought of a Past Nils Tavares Department of Commerce and Consumer Affairs, Professional career in law enforcement and are offering them an opportunity Awards and Vocational Licensing, Board of Private Detectives and to imagine the possibilities. One example would be social work- Guards, State of Hawaii...... 2017 ers who already possess the listening and coping skills needed Elder Abuse Justice Unit, Department of the Prosecuting to be an effective police officer. Additionally, the Youth Citizens Attorney, City & County of Honolulu...... 2017 Program was recreated to attract more young people to a career in law enforcement with the HPD. Honolulu Police Department Major Events Division . . . . . 2016 US ARMY Hawaii Digital Forensic Examination (DFE) team, The Career Center is working with colleges and universities to 19th Military Police Battalion (CID) ...... 2015 tailor criminal justice courses to be compatible with the HPD training. In this way, knowledge in various fields can simply be Community Drug Court; First Circuit Court...... 2014 tested during police training rather than taught and tested. The HPD Criminal Investigations Division, Financial Crimes . . . 2013 ease of process is sure to gain momentum as the efforts continue. Joint Base Pearl Harbor-Hickam Emergency Ops Center. . . 2012 The Career Center created the HPDFIT Program to assist potential Scientific Investigation Section ...... 2011 applicants to understand the pre-employment physical compo- Law Enforcement Torch Run for Special Olympics...... 2010 nents of recruit training. Assigned officers meet with participants at a city park and they exercise together. This activity not only Operation FALCON...... 2009 prepares the applicant for the physical challenges of the police United States Secret Service...... 2008 academy, but also promotes a mentorship component allowing the applicant to build a personal relationship with an officer Hawaii High Technology Crimes Unit...... 2007 who can share real world experiences in policing and guide the Rapid Reduction Drug Unit...... 2006 applicant through the hiring process. Dept. of Public Safety: Sheriff Division ...... 2005 Of course, the HPD as a department is taking on other initiatives United States Attorney’s Office ...... 2004 and the Career Center takes an active role in those proposals. The Honolulu Police Department...... 2003 length of the police training academy is being shortened for appli- cants with police experience. Typically, a police recruit undergoes Attorney General’s Office...... 2002 six months of academy training and three months of field training. Maui Police Department...... 2001 With the accelerated program, the six months of academy train- Honolulu Prosecutor’s Office...... 2000 ing would be cut in half for qualified police candidates. HPD’s SWAT ...... 1999 Another concept is filling positions with civilians to address non-criminal activity such as park closures and parking violations. US Attorney...... 1998 Additionally, rebuilding the on-line reporting system to manage CrimeStoppers & DARE...... 1997 non-emergency calls for service minimizes the use of patrol officers. The HPD continues to look for individuals with a high degree of integrity, accountability, maturity and professionalism and will never stray or compromise from these personal characteristics that are inherent in a quality police officer. However, brainstorm- ing new ideas and technologies in taking a different approach to combat understaffing is essential in today’s world and the HPD Career Center is leading the charge. We honor the women and men assigned to the Career Center who are making the differ- ence. Congratulations!
60 61 communities throughout the island; and the Waikiki Improve- Outstanding ment Association, which spearheaded the process. Boundaries for the Waikiki BID are the same as the boundar- ies for the Waikiki Special District as established in the City’s Organization Award Land Use Ordinance. It is comprised of three areas: • Kalakaua/Kuhio Corridor: all properties fronting Kalakaua and Kuhio Avenues and intervening streets. The Outstanding Organization Award is presented to the • Kalakaua Makai: properties located makai of Kalakaua association demonstrating the greatest initiative, innovation, Avenue (but not fronting Kalakaua) between Kuhio Beach and resolve in promoting their mission. Park and Saratoga Road. • Greater Waikiki: the rest of the district Waikiki Business This year, the award is proudly presented to the Waikiki Improvement Business Improvement District Association (WBIDA) in The WBIDA contracts with Landscape Hawaii (LHI) and Block by Block (BBB) for supplemental custodial, landscape mainte- District Association recognition of their outstanding service to the residents and visitors to Hawaii. nance, and hospitality and safety services within the District. Additionally, the WBIDA donates funds to HPD to support The WBIDA is comprised of assessed commercial property enhanced police patrols of the sidewalks and beaches. owners and was formed to manage the Business Improve- ment District (BID) in September 2000. WBIDA is a dynamic The WBIDA continues to work diligently to enhance services nonprofit 501(c)(3) corporation dedicated to making Waikiki a and bring additional benefits to the district. In 2018, the WBI- great place in which to invest, work, live and play. As a major DA provided 43,500 hours of Hospitality/Safety and Security stakeholder in Waikiki, the association works in partnership services, and 46,500 hours of Streetscape Maintenance with business and government to develop and implement services. In 2019, the WBIDA expanded programs and now programs that will strengthen the physical and economic provides over 2,000 hours of street level service each week. vitality of Waikiki and help maintain its position as a world The WBIDA’s operations and programs contributed to the class resort destination. WBIDA thus developed two service mission of enhancing the quality of life in Waikiki, and here programs - Streetscape Maintenance (Cleaning and Landscap- are just a few highlights: ing), and Hospitality and Safety - that were launched in March 2001 and are still in operation today. • The WBIDA organized Pre-Disaster Recovery Workshops for businesses, free-of-charge, in conjunction with the Many took part in the precedent-setting process of creating National Disaster Preparedness Training Center (NDPTC). the Waikiki Business Improvement District: the City adminis- The objectives included economic and business continui- tration, which recognized the success of the BID concept in ty preparedness in the wake of a natural disaster such as other municipalities and supported the idea for Waikiki; the a hurricane. Honolulu Police Department (HPD), which made the Waikiki Business Improvement District a priority in conjunction with • The WBIDA participated on the steering committee its community policing program; the Department of the Prose- for the 2018 and 2019 Public Safety Conference, led cuting Attorney, City and County of Honolulu, in its continuing by the Hawaii Lodging and Tourism Association and efforts to establish a tie-in with community courts; the Hono- Councilmember Trevor Ozawa, focusing on potential lulu City Council, which worked to craft a bill that would not public-private solutions to increase safety and awareness only meet the needs of Waikiki, but also be adaptable to other in Waikiki.
62 63 • Public Safety Programs were enhanced through an Past Outstanding Chaminade University of Honolulu additional donation to HPD to upgrade and expand the Organization Criminal Justice Program...... 2018 security camera program in Waikiki. These cameras are Awards monitored by Aloha Ambassadors from 3:00 p.m. to 11:30 Kapi`olani Medical Center for Women & Children p.m. daily. Sex Abuse Treatment Center...... 2017 • Aloha Ambassador hours were extended to provide an Honolulu Police Community Foundation (HPCF). . . . .2016 early morning safety patrol starting at 6:00 a.m. The Federal Law Enforcement Foundation (FLEF)...... 2015 purpose of this patrol is to address various safety issues and provide hospitality services as businesses open and Retail Merchants of Hawaii...... 2014 visitors begin to populate the district sidewalks. The Hawaii Law Enforcement Memorial Foundation. . .2013 • On July 1, 2019, the WBIDA expanded services to include a dedicated Aloha Ambassador trained to provide PacClear Hawaii State Fusion Center...... 2012 outreach to people living on the streets of Waikiki. This Guardsmark...... 2011 Ambassador works daily to build relationships and con- nect Waikiki’s street population to the services provided Securitas...... 2010 by our many social services partners. Waikiki Business Improvement District Association. . .2009 • In an average week, the Aloha Ambassadors provide service to over 11,000 visitors, complete 60 merchant International Association for Healthcare Security contacts to discuss concerns at the street level, and & Safety ...... 2008 provide over 250 miles of bike patrol in addition to many more miles of foot patrol. CrimeStoppers Hawaii...... 2007 • In fiscal year 2019, Aloha Ambassadors provided over Hawaii Hotel Visitor Industry Security Association. . . 2006 5,200 safety assists and advisories, including assisting HPD with various public safety issues, advising people of Star Protection Agency...... 2005 violations in public areas, and providing welfare checks 200 Club ...... 2004 of the street population observed on private property. • The WBIDA Vice President of Operations Brandon Barbo- Security Resources...... 2003 ur was recognized as an Emerging Leadership Fellow by Visitor Aloha Society of Hawaii...... 2002 the International Downtown Association. Council Of Police & Private Security...... 2001 Looking towards the future, the WBIDA will continue building relationships with businesses, fellow industry organizations, ASIS & SSI ...... 2000 outreach providers, and government partners and will strive to find ways for greater partnerships to achieve progress with Hawaii Joint Police Association...... 1999 benefit for both visitors and residents in Waikiki. Hotel Visitor Industry Security Association...... 1998 Together, we are all striving to maintain a clean, safe, and Sonitrol...... 1997 vibrant Waikiki, which is welcoming to both visitors and resi- dents, and contributes to the economic prosperity of Oahu and the State of Hawaii. The WBIDA takes on a significant role in this undertaking and performs in a manner that deserves rec- ognition. Congratulations WBIDA on receiving the Outstanding Organization of the Year Award!
64 65 ASIS GOLF TOURNAMENT
Hawaii Prince Each year the ASIS International Hawaii Chapter hosts a golf Golf Course tournament to raise money to honor TOP COPs, sponsor scholarships to award to local individuals with studies in April 24, 2020 criminal justice and other law enforcement fields, and other charitable events. Over the past 34 years, there have been over 33 scholarships awarded. If you know a worthy individual have them contact us.
We would like to invite you, your company, and/or your organi- zation to join us for a day of fun that supports worthy causes.
Please save the date April 24, 2020 and contacts:
Frank: [email protected] Miguel: [email protected] FREE PROFESSIONAL PHOTOGRAPHS
Visit www.topcophawaii.com/gallery/ to download free high resolution photos from the event.