AWARDS & GRANTS FACULTY NEWS PUBLICATIONS CONFERENCES & WORKSHOPS A growing list of honours Stay connected with stories about Recognizing the achievement Information about our upcoming received by our scholars our research, faculty, and alumni of those recently published events and learning opportunities Research News Fall 2020

“My research interests are focused on information economics, institutional investors, and corporate governance. I find the A NEW intersection of these RESEARCHER areas fascinating.” AT SMITH Jingyu Zhang joined the faculty over the summer

JINGYU ZHANG investors, they have the expertise and personnel to Assistant Professor of Finance proactively engage with the executives and board directors, voice their opinions over certain issues, Education: PhD in Finance, Imperial College and eventually enhance firm values. They also London; MSc in Finance, UBC (Sauder); BA monitor firms. One chapter in my doctoral thesis honours in Economics and a minor in Mathematics, explores how monitoring and learning interact with Western (Huron). each other because both activities occupy time and effort, a valuable and limited resource with an Path to Smith: I grew up in Tieling City, Liaoning institutional investor. Province, China. I joined Smith in July, after obtaining my doctorate in Finance from Imperial What I’m working on now: I am currently working College in London. on a project that explores how pairs of angel investors make co-investment decisions via online What I study: My research interests are focused on equity crowdfunding. In another project, I would like information economics, institutional investors, and to empirically examine whether and how corporate governance. I find the intersection of institutional shareholders discipline corporate these research areas fascinating. Institutional insiders’ trades. Look for the Spring issue investors are sophisticated investors who have been of Research News to keep documented to make well-informed portfolio Something else about me: I love cooking up with the latest on choices. They learn about firms. Unlike retail for my wife and son. I enjoy playing volleyball, too. researchers at Smith. MAKING AN IMPACT DURING THE PANDEMIC Smith’s Centre for Social Impact works to support businesses hit hard by COVID-19

In mid-March, countries around the world areas was of critical necessity, given the KBSN Project Highlights: ground to a halt as a result of COVID-19. shift to e-commerce throughout the Orange Neurosciences: This social In Canada, small- and medium-sized pandemic lockdowns. enterprise was created by a Queen’s businesses that form the heart of local “I had a team that worked on designing, University alumnus and creates programs economies suffered greatly. structuring and initiating a key marketing for learners with reading disabilities to Many Smith community members— component, and the students were fast improve their reading skills. The students, faculty, staff—wondered how to and effective,” says Frank Huntley, M.A., organization needed help adjusting to its help during the exceptional times of M.Sc., President, Boreal Experiences. “I changing customer needs during the hardship. To harness this goodwill and think more projects like KBSN would help pandemic. The student team developed a eagerness to contribute, the Centre for Kingston thrive.” revised marketing and business Social Impact at Smith launched a new development plan, including detailed Student volunteer Samantha Ghazal, program in partnership with the City of financial projections. Comm’22, says the experience gave her a Kingston and Kingston Economic new perspective on non-profits and Development Corporation: the Kingston SnapCab: SnapCab develops architectural communities’ interconnected Region Business Support Network. products that are long-lasting, safe to use, relationships. and versatile. As COVID-19 took hold, the The idea was to form student teams to “I enjoyed working with the Kingston company revolutionized its technology to respond to calls for assistance from local School of Art as they provided me an help find solutions to fight COVID-19. businesses and non-profit organizations in experience to understand and research Students assisted SnapCab with the Kingston community. how the organization works as well as how establishing a research partnership, “Local business is a critically important non-profits utilize resources from local creating a sales and go-to-market strategy, part of the Kingston and region communities,” Samantha says. revolutionizing the current marketing community,” says Marina Darling, Program campaign, and understanding the grant KBSN involved significant collaboration Manager at the Centre for Social Impact, funding landscape. across Smith community members, and “Our goal was to assist those businesses in the Centre for Social Impact is proud to ‘weathering the storm’ while enabling Kingston Coffee House: Students created share that 40 students volunteered their students to make a difference.” an updated business development plan to time to the initiatives and 18 Faculty and enable Kingston Coffee House to survive Projects focused on areas such as revenue Staff members contributed their advice to the shifting retail landscape under generation, business model innovation, student teams. In total, 24 organizations COVID-19. They designed a new and digital transformation. For many engaged in the program and received marketing plan and promotion strategy to businesses, support in digital marketing assistance from student teams. shift most of the business online.

2 | Research News | Fall 2020 WELKER AND WEBSTER RECEIVE 2020 AWARDS

Professors Jane Webster and Mike Welker the classroom and beyond. And she is were recognized over the summer with instrumental in her students’ job awards celebrating teaching excellence and placements and broader academic success,” research supervision at Smith. Karmakar says.

Webster received the 2020 Research The Teaching Excellence Award is presented Supervision Award. Welker was given the to a professor who has demonstrated an 2020 Teaching Excellence Award. The outstanding commitment to the research- awards recognize faculty who have intensive education of students in the PhD demonstrated an outstanding commitment and MSc programs. to the education of students in the PhD and Welker, professor of financial accounting MSc programs. Nominations were made by and Distinguished Professor of Accounting, graduate students. says he was surprised and honoured to The Research Supervision Award is open to win the award. “I continue to think I get all faculty who have supervised Smith PhD more out of the class than the students do,” or MSc students for three or more years he says. during the past five years. Welker says he enjoys teaching PhD Webster, professor emeritus and E. Marie candidates because “it provides a good Shantz Chair of Digital Technology, says she opportunity to step back from the details of was “pleasantly shocked—and very our research and look at things from 10,000 gratified—to receive this award.” Though she feet. I seem to find new perspectives and recently retired, Webster says she continues ideas every time I teach the class.” to supervise students. “I am currently Stephanie Donahue, PhD’23, says Welker is working with four graduate students, hoping truly devoted to the success and well-being Jane Webster and Mike Welker to launch them into successful careers.” of his students. “When the pandemic hit, The best part this work, she says, is Mike asked each student if they were OK watching students grow to become and how they were handling the new academics. “I have learned so much from situation. He also kindly let us talk at the them. They have propelled me into new beginning of each virtual class about the research areas and methods.” pandemic situation, as he could see it was stressing us.” Indrani Karmakar, MSc’18, PhD’23, describes Webster as “tirelessly committed This year’s recipients were chosen by a to her students” with a keen interest in both committee comprised of four Smith faculty their academic and personal growth. “She is members: Goce Andrevski, Anthony consistently responsive and available both in Goerzen, Olena Ivus and Murray Lei.

Fall 2020 | Research News | 3 TRANSFORMING THE WAY WE THINK ABOUT DIGITAL New group at Smith looks to further collaboration on digital transformation Shamel Addas and Kathryn Brohman

Bill Gates, former CEO of Microsoft, once could be creating platforms, instead of condition, making them less dependent on said, “Information technology and business products, which allow multiple users or the 911 system. The project, which was are becoming inextricably interwoven. I organizations to exchange value—think the published in the March 2020 edition of MIS don’t think anybody can talk meaningfully Apple App Store, where app developers Quarterly, resulted in projected savings of about one without talking about the other.” improve the experience for users, make $4.7 million for the government money for themselves, and improve Apple’s thanks to fewer emergency calls and It has been decades since he made that competitive advantage. reduced hospital length of stay. comment, and yet many businesses still make the mistake of isolating the Or, as Digital Transformation Research Other projects in the works technologies they implement from the Group co-founder and Smith Associate people using it or the strategy driving it, Professor Kathryn Brohman explains, Addas and a graduate student are also resulting in siloed decision making, organizations are rethinking the boundaries looking at how to best design chatbots to disjointed customer experiences, and of their organizational systems. Business deliver a client experience that encourages inefficiencies. models are fundamentally changing as trust and engagement while leading to serving customers and employees in the better outcomes for the business. Backing A new research group at Smith School of digital age can radically expand or contract up this work are grants from Canada Health Business looks to change that. Dubbed the how organizations define their operating Infoway and a SSHRC Institutional Grant, Digital Transformation Research Group, the model and strategy. with more funding applications in the works. goal of this team is to take an Brohman and Addas also expect to receive interdisciplinary and big-picture look at how “The need for digital transformation is not funding from Smith for a pair of COVID-19 digital technology is transforming business only a business phenomenon, as it is related digital projects: the first examining and government. affecting organizations in health, education, the impact of productivity metrics in and even artistic and creative disciplines,” “Digital transformation is affecting every working from home; and a second focused she says. “The digital age is spawning a new industry, every company, whether tech on understanding how digital technology way of doing. Our hope in establishing this savvy or not, every process, and every can enable connections in crisis situations. group is to put Smith on the map as a leader function,” says Shamel Addas, Associate in the digital transformation space and help Their current collaborations include faculty Professor and one of the research group’s Canadian organizations and governments from Organizational Behaviour, Strategy, founding members. “The best way to become more digitally capable.” and Digital Technology areas within Smith, research these transformations is to as well as the Queen’s Faculty of Health collaborate broadly.” To that end, Addas and Brohman recently Sciences. collaborated on a health-care project in Rethinking the boundaries which chronically ill patients used The pair are still determining what form telemonitoring technology to take daily their research efforts should take, whether When he talks about digital transformation, readings such as blood pressure or oxygen they create a lab or some other type of Addas is referring to organizations’ thinking saturation to inform community paramedics. structure. In the meantime, those wishing to about how the tools and components they Paramedics proactively reacted to health engage the Digital Transformation Research are using provide value to their business and situations by providing the patient with Group should email kathryn.brohman@ to their clients. For example, companies feedback to better self-manage their queensu.ca and [email protected].

4 | Research News | Fall 2020 “It is critically important for the platforms to understand behavioural drivers behind price change decisions.”

Dr. Shweta Singh received her PhD in Shweta Singh, Guang Li and Mikhail Nediak). SHWETA Information and Decision Sciences from the The initial project ideation occurred during Carlson School of Management at the an event organized and sponsored by the SINGH University of Minnesota, Twin Cities. In Institute for Mathematics and its addition, she holds a Master’s in Computer Applications (IMA). The data was provided Principals Development Science and a Master’s in Applied by the industry partner eBay (ebay.com). Economics from the University of The project focuses on individual sellers in Fund visitor at Smith Minnesota-Twin Cities. electronic marketplaces who face a trade- Her primary research interest lies in off between time to sale or intensity of sales exploring value creation through Information and the revenue generated. The platforms Technology. She uses IT outsourcing, sharing enabling these marketplaces often stipulate economy platforms and digital platforms as that their objective is to maximize the value contexts to understand business value of IT. generated for the participants in the course Her research has appeared in Information of market interactions since that ensures a Systems Research, International Conference on loyal customer base. The sellers can use Information Systems, Statistical Challenges in prices as levers in achieving the balance E-Commerce Research and Workshop on between revenue and time to sale. Information Systems and Economics. Her Thus, it is critically important for the research has also won the Doctoral platforms to understand behavioural drivers Dissertation Fellowship and the McNamara behind price change decisions of the sellers Fellowship from the University of and construct an appropriate utility model. Minnesota, Twin Cities. Such a model can help identify and Prof. Singh’s visit was instrumental for recommend the right price for a specific advancing our work on the paper “Pricing listing and help each individual platform user and Waiting Behaviour of Individual Sellers to achieve higher utility. in Electronic Marketplaces” (joint work of

Fall 2020 | Research News | 5 Awards & Grants

a third-party intervention entitled, “Just multiple items across different product Gold” that was designed to increase the categories, and in fact are often incentivized inclusion of artisanal gold miners into the to do so to qualify for a promotional formal economy in the Democratic Republic campaign or free shipping. Ignoring such of Congo (DRC) to track effects on social behavior may result in prediction errors, justice and environmental stewardship. rendering solutions to the operational problems and promotional policies less APPROACH: Organizing, cleaning, and PI: Anthony Goerzen effective. The proposed research project analyzing the data we are accumulating seeks to bridge this gap and advance the PROJECT TEAM: Luke Fiske, under the “Just Gold” project. We have a modeling of the customer multi-item Shengwen Li large dataset which includes traceability and purchase behavior in the Revenue due diligence information on the artisanal GRANT DETAILS: Mitacs Accelerate, 1 year Management literature. Our objectives are gold supply chain as well as gender- to construct realistic customer choice PROJECT SUMMARY: Multinational disaggregated socio-economic data from six models that capture the multi-item purchase corporations (MNC) are being pressed to associated communities. Data was collected behavior, to develop efficient algorithms that improve social justice and environmental in 2017 and 2018 using a longitudinal, optimize various operational decisions stewardship along their supply chains or quasi-experimental assessment design. This regarding the assortment planning and “global value chains” (GVC). In developed methodology was applied to a set of pricing of the products, and to design economies, great efforts are being made to indicators from the project logical optimal ancillary service policies and improve working conditions and lessen framework at six-month intervals on a marketing strategies to help firms achieve a environmental impact, yet these elements random sample of the population living and greater market share are often visibly lacking when the GVC working in target mine site area as well as or revenue. extends into developing countries. In their associated surrounding communities. response, many MNCs have looked to APPROACH: We will use the theory of various interventions (e.g., “Fairtrade” discrete choice models and dynamic certification) as a solution to improve local programming to model customers’ multi- standards of operation. However, research item purchase behavior. We will employ has shown that the vulnerable populations common optimization techniques such as that are the intended target of these combinatorics, non-linear and convex interventions sometimes are made worse off optimization, mixed integer programming by these interventions. Therefore, our and polynomial time approximation schemes empirical question is how can third party to solve for the assortment and price PI: Guang Li interventions intended to improve social optimization problems under the new justice and environmental stewardship along GRANT DETAILS: NSERC Discovery Grant, customer choice model. We will use Big the GVC achieve the intended purpose for 5 years Data tools to construct non-parametric the target population? The partnership multi-item choice models that are robust PROJECT SUMMARY: Most of the extant between Queen’s University and IMPACT, a with demand update. Game theoretic customer choice models assume that each Canadian non-governmental organization approaches will be used to develop customer purchases at most one product. (NGO), is to address this gap in our promotional policies for online retailers in This assumption largely deviates from understanding by analyzing primary data on the presence of competition. reality, as online shoppers often purchase

6 | Research News | Fall 2020 The models will optimize tenant’s and property owner customer journey on the platform and provide insight into trade-offs between various factors on both sides of the interaction. The models will permit the analysis of the potential market equilibrium and the degree of deviation from PI: Mikhail Nediak with Aliaksandr this theoretical equilibrium in the real CANADIAN PI ON COLLABORATIVE Nekrashevich (PhD student), Ellie market data. TRANS-ATLANTIC GRANT: Tina Dacin Mehltretter (USRA student) PROJECT TEAM: Florian Noseleit, University GRANT DETAILS: NSERC Undergraduate of Groningen (Principal Investigator) and Students Research Awards (USRA) Grant, Christine Volkmann, University of 4 months part of a larger NSERC Wuppertal (co-Principal Investigator) Collaborative Research and Development GRANT DETAILS: SSHRC Trans-Atlantic (CRD) grant 4 years Platform – Social Innovation PROJECT TITLE: Marketplace Analytics for PROJECT TITLE: Collaboration for Social Student Housing PI: Ryan Riordan Innovation: Scaling for Impact PROJECT SUMMARY: The existing student GRANT DETAILS: Canadian Securities PROJECT SUMMARY: This project aims to rental process near many university Institute Research Foundation grant for examine the tensions and contradictions of campuses has several drawbacks. Typically, 2 years collaborative social innovation in the domain a student looking for rentals has to start by of sustainable energy supply. We will sifting through multiple listing services. PROJECT TITLE: How Firm Environmental explore collaborations between non-profits, Most of them are web-based and rather Performance Impacts Portfolio Performance for-profits, NGOs, governments, and other convenient whereas existing mobile PROJECT SUMMARY: The project is focused relevant stakeholders in various institutional platforms target short-term rentals and, on providing an increased understanding of and cultural contexts that aim at introducing therefore, impose significant over-market how firm environmental performance and diffusing social innovations intended to fees. The second step is to arrange a impacts firm risk, and in turn, portfolio address global sustainability challenges. We meeting with a property owner. Only after performance. A long-held assumption is that want to provide a better understanding of physically visiting and seeing the room, the one can invest either for return or for the the possibilities, limits, and tensions of student may be able to sign the lease environment. This project will tackle that scaling social innovations, with a particular agreement. The research in this project will question and inform practitioners about the emphasis on how collaborative approaches rely on the data from a new mobile platform actual versus the perceived tradeoff. The can enable scaling through spatial diffusion for Kingston, Canada expected to launch in project will demonstrate the extent to which and context translation. May 2020. The platform will improve on the carbon dependency and environmental risk existing rental process and incorporate APPROACH: Qualitative and archival impacts investment performance. The several algorithms including elicitation of data collection research will contribute a valuation method the tenant and property owner preferences, that will provide advisors with new search and recommendation of rentals to information to inform discussions with potential tenants and optimization and clients about how climate risk affects their recommendation of prices for the property investments and risk levels. owners. APPROACH: The methodology behind this APPROACH: The following analytic models research consists of literature review, will be constructed: (1) rental utility and followed by a thorough data collection and selection probability by a potential tenant analysis. This analysis will help to inform the based on stated preferences, rental interactive tool development, allowing to characteristics, as well as past search and assess security level measures, portfolio selection history of other users; (2) time-to- analysis tool, and allocation suggestions. rent model for the listing based on the The goal of the project is to generate a listing price, price levels of competing practitioner’s report that will be applicable listings and listing characteristics; and (3) and useful to industry professionals. property owner utility maximization model.

Fall 2020 | Research News | 7 • Advancing scholarly understanding of the embeddedness of social innovation by considering how nation, class, race, and gender shape these barriers and challenges; • Exploring how the social innovation community can better support community-based social innovation PI: Peter Dacin and Tina Dacin PI: Tina Dacin with partners - initiatives like the WBP via novel (co-Principal Investigators), partners – The Winnipeg Boldness Project and The approaches to policymaking, Tilting Recreation and Cultural Society; United Way of Winnipeg programming, and advocacy; Tilting Expatriates Association GRANT DETAILS: SSHRC Partnership • Providing WBP with a white paper documenting these barriers—as well as GRANT DETAILS: SSHRC Partnership Engage Grant, 1 year strategies for overcoming these barriers— Development Grant, 3 years PROJECT TITLE: Community-Based Social that they can use in their communications PROJECT TITLE: Saving Place: Culture, Arts Innovation: Exploring the Barriers to with cross-sectoral partners and Tradition in Community Resilience Mobilizing Local Knowledge and Wisdom APPROACH: Qualitative and archival for Impact PROJECT SUMMARY: This research seeks to data collection address the following questions: (1) How are PROJECT SUMMARY: The objective of this rural and remote community organizations partnership is to document and drawing upon artistic and cultural practices, understand—as well as provide strategies for local traditions, and community-embedded overcoming—the challenges faced by knowledge to build community resilience community-based social innovation and save place? (2) What strategies have practitioners as they mobilize local been successful? (3) What challenges have knowledge to shift the attitudes, policies, these organizations encountered? (4) How and practices of cross-sectoral stakeholders. can we best facilitate the exchange of We approach this project through a PI: Tina Dacin with Amrit Sehdev and strategies, skillsets, and tools between rural partnership with The Winnipeg Boldness Shelley Lineham and remote community organizations with Project [WBP] (and their administrative other communities? host, The United Way of Winnipeg), who GRANT DETAILS: Mitacs Accelerate, 1 year have identified this knowledge gap as a This research has four primary objectives: 1) PROJECT TITLE: Detection of PPE in significant organizational need. The WBP is To assess cultural practices and community Healthcare Settings Using Machine Learning a cross-sectoral social innovation initiative mobilization in the revival of traditions and that brings together Indigenous PROJECT SUMMARY: Utilizing Regions community heritage; 2) to examine the deep methodologies, as well as community- Convolutional Neural Networks (RCNN) and linkages between custodianship of traditions embedded knowledge and social practices, deep learning techniques, we propose and community resilience; 3) to create with social innovation strategies, collective utilizing real-time image detection of platforms for knowledge exchange across impact tools, and child development humans (visitors and healthcare workers) communities; 4) to synthesize and share research to co-define community problems using protective wear (I.e. masks, gloves, knowledge across academic and public and co-create community-driven solutions and gowns) in healthcare settings to policy platforms. in Winnipeg’s Point Douglas community. safeguard workers and patients. Our model APPROACH: Qualitative and archival While rich in cultural assets, Point Douglas is also being trained to determine if Personal data collection residents face issues such as poverty, Protective Equipment (PPE) is donned and homelessness, crime, a lack of job doffed accurately, as literature has shown

opportunities, and poor educational that roughly 40% of Canadian healthcare

outcomes. Focusing on the case of the workers do this incorrectly, further

Winnipeg Boldness Project, our goals increasing transmission. If achieved, this include: would be a novel form of image detection use in real world applications. • Identifying and documenting the barriers and challenges encountered by WBP APPROACH: Qualitative and archival when disseminating local knowledge data collection and evidence to cross-sectoral partners and stakeholders;

8 | Research News | Fall 2020 MAKING LASTING CHANGE FOR THE ENVIRONMENT New research aims to help in the fight against pollution and climate change.

Anyone who has travelled down a major some of the most polluted parts of the highway like the 401 in Ontario knows that world. He accompanied local regulators as drivers behave entirely differently if they an observer, learning about the complex set think law enforcement is watching. of interactions that take place between businesses, regulators, and local The same can be said of large firms and governments. environmental regulators. Irrespective of whether countries have strict or lax “One hypothesis is that firms look regulations, industrial pollution continues to strategically at what inspectors are doing, be an enforcement challenge. In some such as the inspection routines, and working contexts, it is surprising how even the threat around it,” he noted. “This is why my of financial and reputational penalties have research looked at understanding the little impact. geographic, political, regulatory, cultural, and spatial context around the inspections, “Environmentally sustainable practices have the regulations, and the causes of violations important strategic value for firms, yet they in order to suggest appropriate responses.” may fail to implement necessary changes in governance and structure and, even when These observations are being compiled into they do make the change, their behavior an academic paper and a white paper that may not reflect their commitments,” notes regulators could use to revisit their Abhirup Chakrabarti. “The same firm may inspection processes. Importantly, this Abhirup Chakrabarti act environmentally conscious at one time work—funded by Smith School of Business and reckless at another.” and the Social Sciences and Humanities trip actually made him more hopeful that Research Council—will benefit a broad range Dr. Chakrabarti is an Associate Professor & positive change is possible. of governments in the fight against pollution Distinguished Faculty Fellow of Strategy at and climate change. “More researchers are now interested in Smith, and his research is focused on helping exploring patterns beyond what we can regulators drive meaningful change “We’re starting to realize the importance of observe and explain from existing data particularly around environmental field-oriented international research for compilations and using standard statistical regulation. While some of his peers and Canada,” he added. “In addition to enriching techniques, but it remains challenging to set colleagues examine the data to seek out a the classroom experience, projects like this the protocols for such studies. This takes broad scale solution, Dr. Chakrabarti takes a can help understand local challenges that time and travel,” he says. “I believe my different, more hands-on approach. have global consequences.” findings will have important policy While some of the situations he observed implications for global institutions that set Field research during his trip were discouraging—during a environmental standards but seek Over the past few years, Dr. Chakrabarti visit to one plant, Dr. Chakrabarti ended up knowledge about the role that local and travelled across southeast Asia, visiting with holes in his shirt and something in his micro-level processes play in the factories and industrial facilities located in eye due to poor acid handling processes—his achievement of environmental targets.”

Fall 2020 | Research News | 9 BARLING RECEIVES TOP RESEARCH- RELATED HONOUR

Julian Barling, Professor of Organizational life here, so getting this award from Behaviour and Borden Chair of Leadership Queen’s certainly means a lot.” at Smith School of Business, can now add Professors chosen to receive the another title to his name: Stephen Gyimah designation can select their honorific Distinguished University Professor. Barling title from a list of approved names, was named alongside five colleagues from which includes former members of Queen’s University as this year’s recipients the Queen’s community who made of the Distinguished University Professor significant contributions to the designation, the university’s highest university or Canada. For Barling, the research-related honour. decision to use the name of Dr. The Distinguished University Professor Stephen Gyimah was an easy—and Program recognizes professors for exhibiting personal—one. an outstanding and sustained research An esteemed sociology professor, record, teaching excellence, and significant Gyimah was beloved by students for and lasting contributions to Queen’s, For Zimbabwe-born Barling, who spent the his command of complex statistical and Canada, and the world. first half of his life in South Africa, Gyimah’s methodological knowledge and his ability to work carries a lot of meaning. “His research For Barling, who has been at Queen’s since emphasize its practicality through real-world was embedded in an Africa that has a lot of 1984, the honour is a testament to a career applications. Gyimah’s scholarly pursuits meaning for me,” he said. “Additionally, a lot spent in multiple units (both psychology and focused on sub-Saharan Africa, including the of my current work is based on people business), researching and teaching the exploration of HIV/AIDS, malaria, aging and facing socio-economic adversity and how science of leadership alongside faculty education, and he made efforts to illuminate that affects their ability to become future colleagues and graduate students. “The the links between socio-economic leaders.” highest form of recognition any of us could development and culture. His work was get is recognition from your peers, and that’s published in influential journals and he was “When I read the people from whom we what this represents, recognition in your coming to be viewed as a world expert on could choose, I could think of no person I’d community,” Barling said of the award’s the study of sub-Saharan Africa when he rather attach my name to, and have their significance. “I’ve spent more than half my died unexpectedly in 2012 at age 43. name attached to me.”

10 | Research News | Fall 2020 Read all about it How is climate change affecting financial published showcasing Smith research. markets? Do business executives rely on For example, last October an article instinct or data to make key decisions? headlined “What if financial markets just These are just two important questions SMITH can’t cope with climate uncertainty?” asked by Smith faculty through their examined research that Ryan Riordan research. And thanks to a unique initiative, RESEARCH conducted. Riordan looked at the effects of the discovered answers are getting a wider 2012’s Hurricane Sandy on financial audience. IN THE markets, specifically in real estate. He The initiative is between Smith and The discovered that the climate shock resulted in Globe and Mail, and started last October. It financial losses larger than those caused by HEADLINES has resulted in several articles appearing in the physical damage of the hurricane. the newspaper’s Report on Business Another article that appeared in Report on magazine, both in print and online. Business, “Gut instinct vs. big data: When The Globe’s editorial team was seeking to analytics can’t replace human intuition,” work with leading Canadian business dove into Professor Yolande Chan’s studies. schools to help the paper define emerging She was part of a research group that areas of content relevant to its audience. As looked at how business executives rely on such, Smith joined The Globe’s Academic intuition in comparison to the mountains of Advisory Board and met with its senior data that they often have available to them. editorial team to discuss topics for possible They found that intuition still often beats stories, including research at Smith. Since the data. then a number of articles have been

Fall 2020 | Research News | 11 MEET 3 SMITH POSTDOC RESEARCHERS

necessarily have a lot of resources available can use these to grow their company, reach out to customers, and develop their products.”

The topic of digital innovation among small businesses is of personal interest to Rashmi, not because she’s a social media addict—she prefers in-person conversation—but because of the small businesses she saw trying to get Social media boom or bust Is passion always a good thing? off the ground in her native India. Social Rashmi Krishnamurthy – Melissa Trivisonno – Julian Barling media has helped to level the playing field as Yolande Chan these budding entrepreneurs worked to If you think about previous bosses, you can Maybe you have an exciting business idea. launch their businesses. With that said, she probably think of a few who helped you to You’re wondering who might be interested notes not everyone is using social media be your best and who inspired those around in your product, and how to reach effectively. “Some organizations, particularly them. You may also remember those who customers in an affordable way. You don’t public sector, join social media thinking they exhibited low- or poor-quality leadership have a big budget for radio ads, billboards or would hear about the great job they were behaviours: those who were demeaning, market research. What would you do? doing and instead find out the hard way that controlling, or difficult to work with. social media has a dark side too,” If you asked this question 20 years ago, the It was one of those latter coaches that Krishnamurthy says. “It’s important to share answer might have been to take out a big sparked Melissa Trivisonno’s interest in what both the good and bad stories.” loan, find investors, or save your pennies separates good leaders from bad. “If you until you can afford to launch your business. It’s a topic Krishnamurthy and her post- love what you do, shouldn’t you doctoral supervisor, Yolande Chan, routinely demonstrate great leadership qualities?” It is easy to gloss over just how much social discuss. Krishnamurthy was encouraged to she wondered. media has changed business in that time. apply to the post-doctoral position by one of What would have previously cost tens of After completing degrees in psychology and her thesis committee members, who spoke thousands of dollars and taken weeks of management, Trivisonno applied to Smith highly of Dr. Chan’s reputation. “She is so time can now be tested on a smaller scale in School of Business to work with Dr. Julian much more than I could have asked for,” says a matter of minutes. Barling on a PhD in organizational Krishnamurthy. “She is my role model.” behaviour. After graduating this spring, she Rashmi Krishnamurthy is completing a After her post-doctoral position is complete, transitioned right into a post-doctoral post-doctoral opportunity at Smith focused Krishnamurthy will be seeking a position at a opportunity. Working under Dr. Barling’s on digital innovation. Her research looks at research institute. She enjoyed Kingston, continued supervision, Trivisonno has been how startups and university incubators use specifically the scenery, the small size of the studying passion for leadership. “My social media for marketing and customer city, and, believe it or not, the winter, which dissertation included two studies designed research, and to promote innovation within was a different experience for her time in to develop a way to measure passion for organizations. “These tools are free to use Phoenix for her doctoral degree. Just don’t leadership, followed by a third study where and anyone can use them, but I want to expect to see too many photos of Kingston we conducted an experiment to understand know how businesses can use them on her social media feeds. the effects of a passion for leadership on efficiently and whether they are ‘right’ for high- or poor-quality leadership behaviours,” everyone,” she says. “Startups that don’t says Trivisonno.

12 | Research News | Fall 2020 In Trivisonno’s study, participants were incentives and disincentives, or ‘carrots and randomly assigned to a harmonious passion sticks’, to encourage the right conduct,” says for leadership, obsessive passion for Komarov. leadership, or control condition; all Komarov is a post-doctoral candidate participants then completed a leadership working with Mikhail Nediak and the speech task. Two research assistants, who Centre for Customer Analytics were blind to all study hypotheses, then on a multi-phase experiment designed to independently analyzed those leadership find ways to incentivize and motivate the speeches for positive and negative right behaviours from salespeople across the leadership behaviours. The right motivations 50 countries where Scotiabank operates. Dmitrii Komarov – Scotiabank Centre Harmonious behaviours are the kind you The work has practical, real-life would expect from a leader who has a Ever feel like a salesperson was pushing a implications—Komarov is measuring the strong but controllable desire to engage in product on you for their benefit, and not changes to incentives and penalties in real leadership. Leaders who exhibit harmonious for yours? time. “This goes beyond analytics or passion for leadership can adapt to various management or behavioural study and Sometimes, an employee’s goals and situations such that they know when to actually starts to touch on elements of motivations can have unintended engage and, just as importantly, when to sociology. I find the human side of the data consequences in their interactions with disengage and focus on other activities that exciting, especially the way it allows you to clients. For instance, a salesperson who is require their attention. develop controls for the behaviour.” judged based on how many sales they can Harmonious passion isn’t the only kind of complete in an hour might try and close the Analytics became an interest of Komarov’s leadership passion, however. Just like deal as quickly as possible and get off the after he completed his PhD in the U.S. He Trivisonno’s old soccer coach, some leaders phone. The clients’ needs may come returned to his native Russia after the 2008 exhibit obsessive passion for leadership— secondary. recession and found work in the oil and gas meaning they have a strong but sector. It was during this time that Komarov At an extreme level, it can lead to situations uncontrollable urge to engage in leadership. taught himself about analytics and built a like the one Wells Fargo found itself in back Leaders driven by an obsessive passion for program for his company to help optimize in 2016. The American bank was fined leadership would feel compelled to pursue operations. In 2013, he enrolled in the Smith US$185 million fired over 5,000 employees their goals relentlessly, both when they are MBA program and went on to work for after it was uncovered that clients were engaged in or prevented from engaging in Loblaw to manage an analytics team in its signed up for services they didn’t ask for. leadership. enterprise procurement division. This is not just an American problem. The “We hear a lot about how passion is a good When the post-doctoral position presented Australian Securities and Investments thing to have: follow your passion and you’ll itself in 2018, Komarov jumped at the Commission has threatened action against never work a day in your life, be your best chance to return to Kingston. “I love sailing, banks accused of causing harm to self…but we rarely stop to ask if it passion is and Kingston is a great city for sailing consumers, and in 2018 the federal budget always a good thing to have,” noted because of the consistent thermal winds,” pledged to strengthen the Financial Trivisonno. “It is not necessarily just about he says. Consumer Agency of Canada. Canadian being passionate for leadership—the quality banks are increasingly under pressure to Once his post-doctoral position is complete, of the passion for leadership matters.” demonstrate sound governance and Komarov will seek an academic position. As a Montrealer, Trivisonno initially missed implementation of sales practice programs While many post-docs move right from PhD its culture. Over her time in Kingston, to avoid intense regulation. into their post-doctoral positions, Komarov however, she developed an affection for the says his staggered approach helped his Dmitrii Komarov is working on a project city’s smaller size and its restaurant scene. research. “When you’ve been exposed to with Scotiabank to continue developing the While COVID-19 has prematurely ended her industry, you will appreciate the people you right environment on its global footprint and time in Kingston, at least for the moment, get to work with and the necessary context ensure its salespeople conduct business Trivisonno is continuing her research and in which you’re working,” he says. appropriately. “Especially when you operate hopes to bring her passion for harmonious a large, global company like Scotiabank, you leadership into the halls of academia once need rigorous controls and a combination of her post-doctoral position is complete.

Fall 2020 | Research News | 13 AWARDS RECOGNIZE EXCELLENCE AMONG FACULTY AND STUDENTS

Four Smith School of Business faculty and three PhD students received awards for research, teaching and supervision late last year. Among faculty, Tina Dacin and Shamel Addas were honoured for their academic research. Dacin won the 2019 Award for Research Excellence and Addas the New Researcher Achievement Award.

Professors Julian Barling and Tandy Thomas were acknowledged for their work with students in the PhD and MSc programs. Barling won the Research Supervision Award and Thomas the Teaching Excellence Award. Anika Cloutier and Ting (Carol) Li both received this year’s PhD Student Research Excellence Award. Stephanie Kelley won the New PhD Student Research Excellence Award. From left: Professors Julian Barling, Tandy Thomas, Shamel Addas and Tina Dacin

Awards for faculty recipient, is assistant professor and next generation of scholars, and it’s Distinguished Faculty Fellow of Digital important for me that I do it well.” Dacin, recipient of the Award for Research Technology. Addas’s research examines the Excellence, is also the Stephen J.R. Smith The Research Supervision Award is given to mixed effects of information technology on Chair of Strategy and Organizational a deserving faculty member who has people at work and in healthcare. “I am Behaviour. She was cited for her past supervised Smith PhD or MSc students for especially interested in how IT use is leadership of the school’s Centre for Social at least three years during the last five-year related to attention allocation and the Impact and impressive record of period. The winner, Barling, who is the subsequent effects on performance,” publications and external funding awards. Borden Chair of Leadership, thanked his he says. graduate students, who he said “challenge Her research interests include cultural In accepting the award for teaching, and inspire me. To work with such talented, heritage and traditions, community Thomas, BCom’03, MSc’04, recalled her motivated and wonderful young people is resilience, social innovation and own experience as a graduate student at a gift.” entrepreneurship. “I’ve had amazing Smith and learning from “some of the very collaborative opportunities,” Dacin said, His award, Barling said, was made extra best professors.” In particular, Thomas adding that at Smith she is given “the special because he was receiving it at the cited her MSc supervisor, Jay Handelman, luxury to study topics that are really same time that a graduate student he associate professor and associate dean of meaningful to me.” supervises, Anika Cloutier, was being faculty at Smith. “As a student, I remember recognized for her research. Pointing to The New Researcher Achievement Award going to Jay’s class and being incredibly Cloutier and her fellow PhD award winners, recognizes a pre-tenure faculty member for impressed by how well prepared he was,” he added, “I know that the next generation outstanding research. Addas, this year’s she said. “It’s a privilege for me to train the of academia is in good hands.”

14 | Research News | Fall 2020 PROMOTING SUSTAINABLE FINANCE The Institute for Sustainable Finance is the first of its kind in Canada, and housed at Smith. Awards for PhD students

Cloutier and Carol Li, co-recipients of the PhD Student Research Excellence Award, The year 2019 dealt a wake-up call on climate change to Canada: The both came to Smith in 2015. Cloutier’s Bank of Canada identified it as a key vulnerability in our financial research focuses on three main areas: system and the Canadian Expert Panel on Sustainable Finance leadership, mental health, and the work- reported that Canada was lagging behind other global financial family interface. “I am interested in systems on taking decisive action. exploring two questions related to Seizing on this critical opportunity, a new organization has been set up leadership: One, who becomes a leader to help Canada transition to a sustainable economy. The Institute for versus who does not? And two, why do Sustainable Finance (ISF) was launched in November 2019. Located at some leaders behave well, and others Smith School of Business, it is the first collaborative hub in the country badly?” Cloutier says. that brings together academia, the private sector and government in Li explores how digital technologies can be order to increase the country’s sustainable finance capacity. harnessed to promote entrepreneurial “For the financial sector, this is a pivotal moment to realign structures innovation in university-based business to ensure global capital flows toward solutions that will protect incubators. For example, how does the Canada’s economy and our prosperity for the long run,” says Sean Internet of Things enable business model Cleary, BMO Professor of Finance at Smith, and the institute’s innovation? “I want to uncover the executive director. transforming impact of digital technologies on these incubators and improve their Major global investors and financial institutions have accepted the performance,” she says. reality of climate change, and the time for urgent action is upon us. “Canada needs to keep up and … take a leadership role if we are to Stephanie Kelley, BCom’12, MMA’17, the stay globally competitive. The longer we delay, the more risk we take New PhD Student Research Excellence on and the more opportunity we forego or cede to others in a low- Award winner, began working on her PhD carbon transition,” adds Andy Chisholm, a member of the institute’s two years ago after graduating from Smith’s advisory board and a member of the federal government’s Canadian Master of Management Analytics program. Expert Panel on Sustainable Finance. She studies the ethics of analytics and artificial intelligence in organizations. “I am The ISF will focus on research, collaboration and education in support motivated to generate practical and relevant of its mission to align Canada’s mainstream financial markets to AI ethics research to help organizations address one of the greatest economic transitions in history. To harness understand and prevent those ethics expertise in sustainability and finance from across Canada, the ISF challenges so they can continue to leverage established the Canadian Sustainable Finance Network (CSFN), an the many benefits of using AI and analytics,” independent formal research and educational network. she says. The Institute for Sustainable Finance is supported by the Ivey In receiving their awards the three students Foundation, the McConnell Foundation, the McCall MacBain thanked their faculty supervisors: Barling Foundation and the Thomson Chisholm Family Foundation. (for Cloutier); Yolande Chan (Li) and Yuri Levin and David Saunders (Kelley).

Fall 2020 | Research News | 15 Faculty News, Publications, Conferences, Articles, Books.

JOURNAL Barry, B., Olekalns, M., & Rees, outcome study. Journal of Crawford, B., & Dacin, M. T. PUBLICATIONS L. (2019). An ethical analysis Occupational Health Psychology. (2020). Policing work: Emotions of emotional labor. Journal of and violence in institutional Carson, A. S. (2020). Good Business Ethics, 160(1), 17-34. work. Organization Studies, Faith and Trustworthiness in Al-Mana, A. A., Nawaz, W., doi.org/10.1007/s10551-018- 0170840620941614. University Governance. Journal Kamal, A., & Koҫ, M. (2020). 3906-2 of Philosophy of Education. doi. Daoust, L., & Malsch, B. (in Financial and operational Brogaard, J., Hendershott, T., org/10.1111/1467-9752.12434 press). When The Client is efficiencies of national and & Riordan, R. (2019). Price A Former Auditor: Auditees’ international oil companies: Chadwick, I. C., & Raver, discovery without trading: Expert Knowledge And An empirical investigation. J. L. (2020). Psychological Evidence from limit orders. The Social Capital as Threats to Resources Policy, 68, resilience and its downstream Journal of Finance, 74(4), 1621- Staff Auditors’ Operational 101701. doi.org/10.1016/j. effects for business survival 1658. Independence. Contemporary resourpol.2020.101701 in nascent entrepreneurship. Accounting Research. Brower, J., & Dacin, P. A. Entrepreneurship Theory and Amaral, C., & Kolsarici, C. (2020). An Institutional Theory Practice, 44(2), 233-255. Gil, R., Korkmaz, E., & Sahin, O. (2020). The financial advice Approach to the Evolution of the (2020). Can free-shipping hurt puzzle: The role of consumer Chaigneau, P., & Eeckhoudt, Corporate Social Performance– online retailers? Quantitative heterogeneity in the advisor L. (2020). Downside risk- Corporate Financial Marketing and Economics, 1-38. choice. Journal of Retailing and neutral probabilities.Economic Performance Relationship. Consumer Services, 54, 102014. Theory Bulletin, 8(1), 65-77. doi. Glikson, E., Rees, L., Wirtz, Journal of Management Studies, org/10.1007/s40505-019- J., Kopelman, S., & Rafaeli, Andrevski, G., & Miller, D. (in 57(4), 805-836. 00165-5 A. (2019). When and why a press). Forbearance: Strategic Brower, J., LaBarge, M. squeakier wheel gets more Nonresponse to Competitive Chaigneau, P., Edmans, A., C., White, L., & Mitchell, grease: the influence of cultural Attacks. Academy of Management & Gottlieb, D. (2019). The M. S. (2020). Examining values and anger intensity on Review. doi.org/10.5465/ informativeness principle Responsiveness to an Incentive- customer compensation.Journal amr.2018.0248 without the first-order approach. Based Mobile Health App: of Service Research, 22(3), 223- Games and Economic Behavior, Arnold, K. A., Turner, N., Longitudinal Observational 240. doi.org/10.1177/ 113, 743-755. doi.org/10.1016/j. Barling, J., & Iverson, R. D. Study. Journal of Medical Internet 1094670519838623. geb.2018.08.006 (2020). Feeling safe while Research, 22(8): e16797. Goerzen, A., Iskander, S. P., doing sex work: Motivation for Chan, Y. E., Krishnamurthy, Calzada, J., & Gil, R. (2020). & Hofstetter, J. (2020). The entering sex work moderates R., & Desjardins, C. (2020) What Do News Aggregators Do? effect of institutional pressures the relationship between Technology-Driven Innovation Evidence from Google News in on business-led interventions perceptions of physical danger in Small Firms. MISQ Executive Spain and Germany. Marketing to improve social compliance and desire to leave sex work. 19(1), 39-55. Science, 39(1), 134-167. among emerging market Safety Science, 129, 104795. Chourou, L., Purda, L., & Saadi, suppliers in global value chains. Carleton, E. L., & Barling, J. Barron, D., Gibbons, R., Gil, R., & S. (in press). Economic Policy Journal of International Business (in press). Indirect effects Murphy, K. J. (2020). Relational Uncertainty and Analysts’ Policy, 1-21. of obstructive sleep apnea adaptation under reel authority. Forecast Characteristics. Journal treatments on work withdrawal: Hong, S., Serfes, K., & Thiele, Management Science, 66(5), of Accounting and Public Policy. A quasi-experimental treatment V. (in press). Competition in the 1868-1889.

16 | Research News | Fall 2020 Venture Capital Market and the Perspectives) in IS Research. and Psychology. examining the balance between Success of Startup Companies: Information Systems Research. financial and strategic priorities. Philp, M., & Ashworth, L. (2020). Theory and Evidence. Journal Canadian Public Administration, Lex, M., Gielnik, M. M., I should have known better!: of Economics & Management 63: 229-246. doi.10.1111/ Spitzmuller, M., Jacob, G. H., & When firm-caused failure Strategy. capa.12366 Frese, M. (2020). How Passion leads to self-image concerns Ivus, O., Lai, E. L. C., & in Entrepreneurship Develops and reduces negative word- Sephton, P. S. (2020). Mean Sichelman, T. M. (2019). An Over Time: A Self-Regulation of-mouth. Journal of Business Reversion in CO 2 Emissions: Economic Model of Patent Perspective. Entrepreneurship Research, 116, 283-293. The Need for Structural Exhaustion.Journal of Economics Theory and Practice, Change. Environmental and Rees, L., & Kopelman, S. & Management Strategy. 1042258720929894. Resource Economics, 1-23. doi. (2019). Logics and logistics for org/10.1007/s10640-020- Jenkin, T. A., Skillicorn, D. B., & Li, T., & Chan Y. E. (2019). future research: appropriately 00413-4 Chan Y. E. Novel Information Dynamic Information interpreting the emotional Discovery and Collaborative Technology Capability: Concept landscape of multicultural Szabo, S., & Webster, J. (2020). Filtering to Support Group Definition and Framework negotiation.Negotiation and Perceived Greenwashing: The Creativity.The Data Base for Development. Journal of Strategic Conflict Management Research, Effects of Green Marketing on Advances in Information Systems. Information Systems 28 (4). 12(2), 131-145. doi.org/10.1111/ Environmental and Product ncmr.12152. Perceptions.Journal of Business Kelly, K., & Murphy, P. R. Liu, C., Purda, L., & Zhu, H. Ethics, 1-21. link.springer.com/ (2019). Reducing Accounting (2020). Institutional influence Rees, L., Chi, S. C. S., Friedman, article/10.1007/s10551-020- Aggressiveness with General on syndicate structure and R., & Shih, H. L. (2019). Anger as 04461-0 Ethical Norms and Decision cross‐border LBOs. Financial a trigger for information search Structure. Journal of Business Management. doi.org/10.1111/ in integrative negotiations. Turner, N., Deng, C., Barling, J., Ethics, 1-17. fima.12315 Journal of Applied Psychology. & Spencer, K. (2020). Differential doi.org/10.1037/apl0000458 mental health consequences of Khan, A., Boroomand, F., Lyubykh, Z., Turner, N., Barling, strikes and lockouts. Canadian Webster, J., & Minocher, X. J., Reich, T. C., & Batten, S. Rees, L., Friedman, R., Olekalns, Journal of Behavioral Science, (2020). From Elements to (in press). Employee disability M., & Lachowicz, M. (2019). 52, 149-153. doi.org/10.1037/ Structures: An Agenda for disclosure and managerial Limiting fear and anger cbs0000161. Organisational Gamification. prejudices in the return-to-work responses to anger expressions. European Journal of Information context. Personnel Review. International Journal of Conflict Von Briel, F., Recker, J., Selander, Systems, 1-20. tandfonline. Management. doi.org/10.1108/ L., Hukal, P., Jarvenpaa, S., Yoo, Montgomery, A. W., & Dacin, M. com/doi/abs/10.1080/096008 IJCMA-01-2019-0016 Y., Lehmann, J, Chan, Y. E., T. (2019). Water wars in Detroit: 5X.2018.1436025. Rothe, H., Alpar, P., Fuerstenau, Custodianship and the work of Saggi, K., & Ivus, O. (2020). D., and Wurm, B. Researching Kolsarici, C., Vakratsas, D., institutional renewal.Academy of The Protection of Intellectual Digital Entrepreneurship: & Naik, P. A. (2020). The Management Journal. Property in the Global Economy. Current Issues and Suggestions Anatomy of the Advertising In Oxford Research Encyclopedia Murphy, P. R., Wynes, M., Hahn, for Future Directions. Budget Decision: How of Economics and Finance. T. A., & Devine, P. G. (2020). Communications of the AIS. Analytics and Heuristics Drive doi.10.1093/acrefore/ Why are people honest? Internal Sales Performance. Journal of 9780190625979.013.444 Wang, J., Levin, Y., & Nediak, and external motivations to Marketing Research, 57(3), 468- M. (in press). Selling passes to report honestly. Contemporary Sartor, M. A., & Beamish, P. W. 488. strategic ustomers. Operations Accounting Research, 37(2), 945- (2020). Integration-oriented Research. LaBarge, M.C., & Pyle, M. 981. strategies, host market (2020). Staying in “the works corruption and the likelihood Ogunfowora, B., Stackhouse, Watson, R. T., & Webster, J. of living”: How older adults of foreign subsidiary exit from M., Maerz, A., Varty, C., Hwang, (2020). Analysing the past to employ marketplace resources emerging markets. Journal of C., & Choi, J. (2020). The impact prepare for the future: Writing a to age successfully. Journal of International Business Studies, of team moral disengagement literature review a roadmap for Consumer Affairs, 54, 742– 774. 1-18. doi.org/10.1057/s41267- composition on team release 2.0. Journal of Decision doi.org/10.1111/joca.12302 019-00297-7 performance: the roles of team Systems, 1-19. doi.org/10.1080/1 Levallet, N., Denford, J. S., cooperation, team interpersonal Schobel, K., & Pond, G. (2020). 2460125.2020.1798591. & Chan, Y. E. Following the deviance, and collective Public CFO competencies – A MAP (Methods, Approaches, extraversion. Journal of Business National Defence case study

Fall 2020 | Research News | 17 Liebowitz, J., Chan, Y. E., Jenkin, Chan, Y. E. (Moderator), Gryc, BOOKS AND CONFERENCES AND T., & Spicker, D., Paliszkiewicz, W., Huneycutt, B., & Stanley, BOOK CHAPTERS PRESENTATIONS J., and Babiloni F. (Eds.). How J. (2019 September). Business Well Do Executives Trust Their and Technology. Panel, Rhodes Baker, H. K., Purda, P., & Saadi, Intuition. Taylor & Francis, 2019. Andrevski, G., Miller, D., Le Scholars Alumni Conference, S. (in press). Corporate Fraud Bretton-Miller, I., & Ferrier, Victoria University (within the Nawaz, W., & Koç, M. (2019). Exposed: A Comprehensive and W. (2020). Why fight? University of ), Toronto. Industry, University and Holistic Approach by Emerald Discovering micro-rationales Government Partnerships for Chan, Y. E. (2019 December). Publishing. for tactical actions. Academy the Sustainable Development The Job Application and Interview of Management Conference, Chan, Y. E., Jenkin, T., & Spicker of Knowledge-Based Society: Process. Faculty Roundtable Virtual. D. (2019) Gender, Experience, Drivers, Models and Examples in presenter at the Doctoral Industry Sector, Title, and US, Norway, Singapore and Qatar. Bassellier, G. (moderator), Chan, Student Corner, International Country: Playing a Role in Springer Nature. Y. E., Miranda, S., & Newell S. Conference on Information Intuition. (2019 December). Innovation Systems, Munich, Germany. Olekalns, M., & Rees, L. Adoption, Use, and Diffusion: Liebowitz J., Chan Y. E., (2020). Workplace affect, Chan, Y. E. (Facilitator). (2019 How Ecosystems Matter. Panel, Jenkin T., Spicker D., Joanna conflict, and negotiation. In December). Crossroads DIGIT (Diffusion of IT) pre-ICIS Paliszkiewicz, and Fabio Babiloni L.-Q. Yang, R. Cropanzano, C. between Digital Innovation Workshop, Munich, Germany. (Eds.), How Well Do Executives Daus, & V. Martinez-Tur (Eds.). and Digital Transformation Trust Their Intuition, Taylor & The Cambridge Handbook of Beauregard, J., Chan, Y. E., Professional Development Francis. Workplace Affect. Cambridge: Howard P., & Smith M. (June Workshop, International 2020). Understanding Issues Dossinger, K., & Rees, L. Cambridge University Press. Conference on Information Surrounding Systemic Anti-Black Systems, Munich, Germany. (in press). Authenticity in Schneider, H., & Schneider, Racism. Social Sciences and career transitions: Navigating M.J. (2020). Learning from the Chan, Y. E. (Facilitator). (2019 Humanities Research Council of uncertainty in the self and the COVID-19 Pandemic. Jones & December). JAIS-MISQ Executive Canada. Virtual. social context. In M. Griffin & Bartlett Learning, Burlington, Joint Special Issue on Artificial G. Grote (Eds.) Handbook of Massachusetts. Chaigneau, P. (2019, July). Intelligence in Organizations Uncertainty Management in Work CEO Turnover: Performance Workshop, International Schneider, H., & Schneider, M.J. Organizations. Oxford: Oxford Measurement and Monitoring. Conference on Information (2020). Introduction to Public University Press. HEC & McGill Summer Systems, Munich, Germany, Health, 6th Edition, Jones & Finance Workshop, Montebello, December 2019. Jiang, G.F. & Sartor, Michael Bartlett Learning, Burlington, Quebec. A. (in press). Corporate anti- Massachusetts. Chan, Y. E. Cooke, B., Galas, K., corruption policy, investment Chaigneau, P. (2020, May). German, N., & Young M. (2020 Spitzmuller, M., Ilies, R., & Choi, motives and foreign location CEO Turnover: Performance January) “Women of Influence” D. (in press). Organizational choice (being published in) Measurement and Monitoring. Panel, Queen’s Student Alumni Citizenship Behaviors – A New “International Business and Accounting and Economics Association (QSAA) Conference, Look at an Old Phenomenon Multi-layered Institutional Society Webinar Series, Queen’s University, Kingston, at Different Levels. The SAGE Change” - Progress in Webinar. Ontario, January 2020. Handbook of Industrial, Work & International Business Research, Organizational Psychology, 2e, V1. Chan, Y. E., Deluca, C., Martin, Chan, Y. E. (2020 August). Volume 15). In Eds. Rose, E.L., N & Murty R. (2019, June). Navigating the Job Market. van Tulder, R., Verbeke, A. & Vurro, C. & Dacin, M. T. (2020). Effective Graduate Supervision. Faculty Roundtable presenter Wei, Y., Emerald Publishing Scaling Social Entrepreneurship. School of Graduate Studies at the Doctoral Student Corner, Limited, London, United Vaccaro A. (Ed.) Springer. Workshop, Queen’s University, Americas Conference on Kingdom. Kingston, Ontario, June 2019. Information Systems (AMCIS). Virtual.

18 | Research News | Fall 2020 Chan, Y. E. (moderator), Ahuja, of Information Systems Agility Sartor, M. (2019, August). NEWS S., Denford, J., Henfridsson, Special Issue Workshop, Corporate Anti-corruption Policies O., & Levallet, N., (2019 Americas Conference on and Multinational Enterprise August) Digital Innovation and Information Systems. Location Strategy: The Contingent Julian Barling has been named Entrepreneurship: The Challenges Role of Investment Motive. a Distinguished University Loebbecke, C., & Chan Y. E. of an Ecosystem Perspective. Academy of Management Professor by Queen’s University. (2019 December). Organizers Forthcoming refereed Annual Meeting, Boston, USA. of the “Senior Scholars Slam,” Chan, Y. E. was a Conference symposium at the Organizational International Conference on Sartor, M. (2019, December). Committee Member – Senior Communication and Information Information Systems, Munich, The Impact of Multinational Scholar Slam Co-Organizer with Systems (OCIS) Division, Germany. Enterprise Corporate Anti- Claudia Loebbecke at ICIS 2019. Academy of Management Corruption Policy on Location Conference, . Packalen, K.A., & Rowbotham, Chan, Y. E. was a Founding Strategy: The Contingent Role of K. (2020). Clues to Fostering a Member, Association for Davern, M. J., Gondowijoyo, P. Investment Motive. European Program Culture of Academic Information Systems (AIS) M. E.*, & Murphy, P. R. (2020). International Business Academy Integrity: Findings from a Special Interest Group on Digital Mysterious Analytics = Less Annual Conference, Leeds, Multidimensional Model. 2020 Innovation, Transformation, and Ethical Decisions? Accounting and United Kingdom. Academy of Management Entrepreneurship (SIGDITE) Finance Association of Australia Annual Meeting, Virtual. Sartor, M. (2020, July). The and New Zealand, Virtual. Chan, Y. E. with Wendy Cukier Impact of Formal Institutions Sadreddin, A., & Chan Y. E. (PI) and other co-applicants. Fedorowicz, J. (moderator), on the Foreign Entry Strategies (December 2019). Actualizing Social Sciences and Humanities Chan, Y. E., Kim, J. Y., Payton, F. of Internationalizing SMEs in Digital Affordances in New Research Council of Canada C., & Te’eni D. (2019 December) Emerging Markets. Academy of Ventures. Paper in the Partnership Grant ($2,446,979 Diversity and Inclusion in International Business Annual Proceedings of the Paper for 2020-2026), “Inclusive Academia: Does AIS Have a Meeting, Virtual. Development Workshop of Innovation and Entrepreneurship Problem? Panel, International the AIS Special Interest Schneider, H. (2019). Promoting Network, IIE-Net.” Conference on Information Group on Digital Innovation, Best Practices in a Multitask Systems (ICIS), Munich, Chan, Y. E. is a member of the Transformation, and Workplace. University of Germany. Task Force on Journal Board Entrepreneurship (SIG-DITE) at Innsbruck Department Diversity, Association for Hoang, K., Yi Luo, Y., & Salterio, ICIS, Munich, Germany. of Economics. Innsbruck, Information Systems (AIS) S. (2020, January). Evidence- Austria; Max Planck Institute Sadreddin, A., & Chan Y. E. Informed Audit Standard for Research on Collective Chan, Y. E. is 2020: Doctoral (December, 2019). Patterns Setting: Exploring Evidence Goods, Bonn, Germany; and Consortium Faculty Advisor, of Capability Building in New Use and Knowledge Transfer Hitotsubashi University Institute Organizational Communication Ventures: The Role of Digital in Development of the Group for Economic Research, Tokyo, and Information Systems Technology Affordances. Audit Standard. AAA Mid-Year Japan. (OCIS) Division, Academy Paper in the Proceedings of the of Management Conference Conference, Houston TX, USA. th 30 DIGIT Pre-ICIS Workshop, Webster, J. (2019). Fake news: (August virtual event). Karmakar, I. (2020). Adoption Munich, Germany. Social media and dissemination of and Diffusion of Information false information,International Samosh, D., Maerz, A., Technology (SIGADIT). AMCIS Conference on Information Spitzmuller, M., & Boehm, S. Proceedings, Virtual Systems. Munich, Germany. (2020). Does respect matter? A Levallet, N., & Chan Y. E. study of accommodation-focused Webster, J. (2019). Sustainability (2020, August) Digitally-enabled interpersonal justice. Symposium Summit: Education Initiative, Organizational Improvisation presentation at the 35th Annual International Conference on Capability and Strategic Agility. Meeting of the Society for Information Systems. Munich, Paper in the European Journal Industrial and Organizational Germany. Psychology.

Fall 2020 | Research News | 19 Chan, Y. E. will be Mini- Research Impact on Practice Sartor, M. Editorial Review Salterio, S. (2020, May 5). It Track Co-Chair (with Janina Award. Board Member of the Journal of could take two years for the Sundermeier and Hannes Rothe) International Business Studies and economy to recover from the Dacin, M. T. received the for Addressing Diversity in the Journal of World Business. coronavirus pandemic. The Community for Responsible Digitalization in the Knowledge Conversation. theconversation. Research in Business and Spitzmuller, M. is a Member Innovation and Entrepreneurial com/it-could-take-two- Management (RRBM) of the Editorial Board of Systems Track, Hawaii years-for-the-economy-to- Responsible Research in Organizational Behavior and International Conference on recover-from-the-coronavirus- Management Award Human Decision Processes, System Sciences (HICSS) 2021 in pandemic-137058. Journal of Organizational Behavior Hawaii, USA. Jane Webster is a Fellow of and the European Journal of Work Dacin, T. & Rees, L. (2020, May the Association for Information Chan, Y. E. was awarded the and Organizational Psychology. 27). Coronavirus Recovery: Systems. Distinguished Service Award by Small Businesses Must Focus Webster, J. was the Special Queen’s University. LaBarge, M. has joined the on Easing Employee, Customer Issue Editor for the Journal of Editorial Review Board of Fears. The Conversation. Chan, Y. E. received the Award Management Information Systems. the Journal of Public Policy & theconversation.com/ for Excellence in Graduate Marketing. coronavirus-recovery-small- Supervision from Queen’s businesses-must-focus-on- University. Rees, L. is an Editorial Review ARTICLES IN THE Board member for Academy of CONVERSATION easing-employee-customer- Chan, Y. E. received the Management Discoveries, July fears-138183. Distinguished Member Cum 2020-present. Rees, L. (2020, August 16). Laude Designation from the Chaigneau, P. (2020, February How to calmly navigate Association for Information Salterio, S. (2020). Mentor for 21). Women CEOs negotiate personal interactions during Systems. AAA Audit Section Doctoral better severance than men — Consortium at AAA Mid-Year for all the wrong reasons. The COVID-19. The Conversation. Dacin, M. T. was appointed Conference, Houston TX, USA, Conversation. theconversation. theconversation.com/ as Section Editor for Social January 2020. com/women-ceos-negotiate- how-to-calmly-navigate- Entrepreneurship for the Journal better-severance-than-men-for- personal-interactions-during- of Business Ethics and is now Salterio, S. Chair, Presenter, all-the-wrong-reasons-130971. covid-19-143669. an Editorial Board Member, Workshop Leader and LaBarge, C. M. & Brower, J. Academy of Management Journal Discussant for the Postivist Detomasi, D. (2020, April 15). (2020, July 15). To change and the Academy of Management Field Research in Accounting, After the oil shock: Canada’s coronavirus behaviours, Review. University of Sydney, Sydney energy producers need support Australia, October 2019. from . The Conversation. think like a marketer. The Dacin, M. T. received the theconversation.com/after- Conversation. theconversation. Academy of Management’s Steve Salterio is an Editor for the-oil-shock-canadas-energy- com/to-change-coronavirus- Networks for Business The Accounting Review and producers-need-support-from- behaviours-think-like-a- Sustainability (NBS) – has joined the Editorial Board ottawa-133996. marketer-141914. Organizations and the Natural of Contemporary Accounting Environment (ONE) Division Research and Auditing: A Journal of Practice & Theory.

The Stephen J.R. Smith School of Business Co-Editors Submissions, Contact and Feedback Goodes Hall Annette Lilly Annette Lilly Queen’s University Martha Munezhi [email protected] Kingston, Ontario Canada K7L 3N6 Martha Munezhi [email protected]

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