Free Magazine! The Associate’s Guide to Living Better DECEMBER 2015 Merry Merry Merry Merry Merry Merry Merry Merry Super-friendly associates Ellen share how to make Godwin a store joyful all year long. PAGE 25

1215_Cover_AssocGatefold6.indd 2 11/16/15 11:50 AM ContentsDecember 2015 Now at Walmartworld.com!

10 Help Customers Hashtag This 10 Ways to Find Their Light What goes through your mind when it’s time to Decorate Cookies put up the Christmas lights? For us, it means Visit walmartworld.com/SugarCookies we’re #ReadyForSomeTwinkle! Share your for directions on how to create 10 diff erent best hashtags for the image above at holiday treats using one homemade walmartworld.com/HolidayHashtag. sugar cookie dough. Let the baking begin! 25 Happy to Help Super-friendly associates share their customer Read About Star Wars Get Digital Exclusives Merchandise Sign up for our email program to get service secrets. 51 Santa’s delivering lots of Star Wars toys this year! associate-only digital articles and our top Wrapping Tips for Get all the details—and see how associates are delivered to your inbox once a month— Oddly Shaped Gifts bringing Star Wars to life for customers— plus opt in to be part of our Expert Panel. at walmartworld.com/StarWarsGifts. Register at walmartworld.com/SignUp. Voices 4 The Guide 9 We want to hear from you! Share your comments— 24 Meet the Inside Walmart 15 including story ideas—at Walmartworld.com. Man Behind We Are Walmart 32 Walmart Milestones 34 Radio Checkout 51 Join the My Sam Story 64 Conversation!

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FROM THE EDITORS Merry and Light The final countdown to Christmas is on. It’s a busy time of year, but, as every Walmart associate knows, it’s also when the fun of retail really shines through. You’ll find a sense of fun and friendliness throughout this issue, particularly with the story that starts on Page 25. Customer surveys show that these are some of Walmart’s friendliest stores—and we share what makes them tick. THE EDITORS Keep on Trooping I had a great time [being in the September issue]. I’ve become a small celebrity at my store Can being a and among my fellow 501st Walmart Fandom Awakens! [Legion] costuming club superfan help members. My store received 50 you succeed

Episode VII Is Coming! Look for new at Star Wars Walmart? stores—and the December items Force in issues, and we went through Friday event on opening day! These associates 40 in less than 24 hours. We’ve say yes. I change lives as a stormtrooper.

The Force is strong with Barry Benecke II, sent a request for more! an assembler at Store 1737 in Villa Park, Ill. He’s been a Star Wars fan since age 12, but he acquired when I see kids’ faces glow when they meet a the prize of his collection as an adult: a storm- stormtrooper,” he says. trooper uniform, which he assembled from a That wish to help others is what makes Barry’s kit he purchased. fandom so interesting. In 2009, he donated a kid- Barry puts the suit to good use. He often wears ney to a fellow Star Wars fan—someone Barry met it to raise money for charities like Relay For Life on an online Star Wars toy forum and who he only as a member of the 501st Legion, a nationwide knew by a screen name. That fan repaid Barry by organization of costumed fans. He also dons it flying him and his wife to Star Wars Celebration VII to promote sales of Star Wars merchandise in in Anaheim, Calif., a gathering of roughly 50,000 events that take place at his store. To Barry, the Star Wars fans, where Barry had his photo taken Barry Benecke II, assembler, suit is much more than a chance to get into with the Luke Skywalker (actor Mark Hamill) and character. He sees it as his chance to do the Emperor (actor Ian McDiarmid). Experience of something special for others. “I get a little teary a lifetime? Possibly. But so is saving someone’s life. Read more of Barry’s remarkable story at walmartworld.com/Barry.

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8/14/15 2:28 PM We’re glad you like the issue, 0915_feature2 (Working Copy).indd 23 Barry, and we’re happy to 8/14/15 2:52 PM The Christmas season will provide more copies. Thanks soon be with us again, and I for sharing your story.

want to take this occasion on Editor in chief No responsibility can be accepted for unsolicited manuscripts or photographs, which John Soldani must be accompanied by a self-addressed stamped envelope. The views expressed in [email protected] this magazine are not necessarily those of the publisher or Wal-Mart Stores, Inc. behalf of Helen and myself ... Content manager Walmart World is a proprietary publication of Wal-Mart Stores, Inc., and is intended Amanda Foster for use by Walmart at its discretion. The editor reserves the right to select and edit letters for publication. Some stories may appear in other publications, including those to wish you and your families Editorial inquiries: intended for external audiences. All material that you submit to Walmart World shall [email protected] become the property of Wal-Mart Stores, Inc., and submission shall be deemed a transfer of all right, title, and interest to the materials submitted. Walmart World is not the very best Christmas and responsible for verifying the accuracy of material submitted by our readers. The views and opinions expressed on third-party websites do not necessarily state or re ect those of Walmart World and are not meant to substitute for professional advice. happiest new year ever. Stores: If you’d like your subscription numbers adjusted, please email us at [email protected]. Sam Printed on partially recycled paper

1215_Voices.indd 4 11/10/15 2:59 PM 1215_Voices.indd 5 11/13/15 10:35 AM Voices / Just Promoted Voices / You Said It I like to help customers find personalized gifts. Things like Clay photo albums, putting pictures Rutledge on quilts, or making calendars. That It’s so much busier, and we see Promoted to: always gets a great response. I like so many people. I’ve noticed a support manager, it because sometimes they’ll come lot of customers are a lot more food and consumables, in later on and say that they got Store 1948, Weirton, W.Va. understanding and forgiving. a calendar for Christmas, and The holidays bring out so much What His Training now they want to create a new courteousness and the way Supervisor Says one for someone else. “During orientation, I tell people should act. new associates about the Stephanie Green, Photo Center specialist, John Morris, sales associate, connection center, Career Preference system, Store 1273, Fountain, Colo. Store 2087, Vadnais Heights, Minn. and I encouraged Clay to take the supervisor’s assessment. I told him, ‘You can get what you want here; it just depends on how hard you want to work for it.’ And Clay works hard. The happier you make the customer the better, What’s your favorite part and Clay is great at that.” Tricia Jacobs, training coordinator, Store 1948 of the holiday season What Clay Says “I was a cashier, and I hadn’t at your store? been with Walmart long, but my managers liked how I am with customers and encouraged me to try for a supervisory position. I was shocked when All the sales and the great deals I was asked to interview for I like the excitement of it support manager! I try to treat that we have—I just love that. customers the way I want to all. The decorations, people Plus, we decorate the store Getting the customer be treated. If they don’t come getting more jolly, the weather. for the holidays. It’s nice. back, Walmart doesn’t have Everybody’s attitude is more to leave with a smile the money to pay us.” Monica Baldwin, customer service pleasant. And the Christmas associate, Store 3609, Ellenwood, Ga. and the product he or Lessons From Clay: music! I like “Jingle Bells.” I think · Treat customers well. that’s everybody’s favorite. she wants, that’s my · Don’t be afraid to aim high. [main] concern. · Fill out your Career Shirley Khan, department manager, deli, Preferences. Store 3445, Holland, Ohio What’s Your Take? What’s the best part of the holidays at Clay Rutledge your store? Tell us at walmartworld.com/ Have you recently been HolidaySeason. promoted? Tell us at [email protected]. Learn more about career opportunities at Walmart at careers.walmart.com.

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0116_JustPromoted_Clay_R (Working Copy).indd 6 11/10/15 2:57 PM 1215_YouSaidIt.indd 7 11/12/15 10:51 AM Voices / You Said It Light Shows ✓ Donna Stilp, Store 1453, Green Bay, Wis.: You have Cooking ✓ Jack Frost bite! Relaxing ✓ THE Our Favorite After Will Bentley, Store 1048, Williamsburg, Ky.: Punch Lines THE At walmartworld.com/ completing his You have sleigh fever! Joke, we asked how you would finish this joke: early-bird shopping Dylan Flanders, at Walmart, Santa Store 1872, Helena, Mont.: You have went home for a the jingle Helping With Last-Minute Holiday Prep nap. When he woke up, he bell blues! Guide wasn’t feeling well. After a Super Saturday (the Saturday before Kelli Caldwell, Store 5320, Christmas) is expected to be one of the full exam, his said, Greensboro, N.tag">C.: You have biggest shopping days of the year. That been-in-the-flue! means lots of customers may wait until the last minute to do their holiday prep. “No wonder you On the following pages, find fun ways to Manouchka Paul, help them get what they need, fast. don’t feel well. You Store 2881, Kissimmee, have ______Fla.: You have .” the Savings Catcher fever!

Trish Strong, Store 1591, Harrisburg, Pa.: You have Eric Dyar, Store 4235, Terre Haute, Ind.: You have snowmania! Rollback fever!

Maria Brown, Store 1398, Lake Worth, Fla.: You have Gregory Lauber, Store 1430, Oshkosh, Wis.: You have the early-bird u! a spark, Wendy Caleb Stewart, Store 117, Broken Bow, Okla.: You have Rollback, Tunnell, and squiggly Store 251, eaten too much peanut Mineola, that got Texas: You stuck! have the butter and jolly! jingles! Debra Richardson, Store 2183, Oxford, Maine: You have to stop Kevin Reynolds, Store 4229, Alma, Ga.: You have the North Cold! eating bowls full of jelly. Tyler Allen, Store 1026, Bedford, Ind.: You have Noel-enoma!

Toye Allen, Sam’s Club 8191, Wilkes Barre, Pa.: You have Claus-trophobia from being at the North Pole for so long.

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HOLIDAY HELPERS

Must-Haves for a Holiday Light Show Home INDOOR LIGHTS Timer OUTDOOR LIGHTS Woods 2-Outlet *Outdoor Mechanical Help Them Heavy-Duty 24-Hour Timer Walmart.com rating: Make the ★★★★

Extension Cord Outdoor Holiday Time 7.5" Lighted Holiday Time GE String- Indoor Holiday Holiday Holiday Time Holiday Holiday Time Season Bright lights lights Glitter LED Time Battery Pre-Lit 24" Time LED 15' Rope Prime Wire 50- Edison Bulb Twinkling Lighted A-Long *Foot 16/3 SJTW Christmas Starlight Spiral Miniature Pillar Candle Operated Scottsdale Super Bright Light Medium-Duty ustomers short on time can Lights, Sphere Christmas String Lights, With Timer, 36-Count Pine Artificial Diamond Cut Extension Cord still enjoy the fun of holiday 10 Count Christmas Tree 100 Count Set of 6 Light Set, Christmas C9 Cool Walmart.com rating: Decoration Sculptures, With Timer Wreath, White Light ★★★★★ light displays, thanks to Clear Lights Clear Lights Set, 25 Count these time-saving items What it is “These lights not This festive The set includes These lights are What it is These add “They don’t need This full and The lights are “These are great Remote Control available in stores. “Walmart only look great decoration one three-foot energy-friendly, holiday spirit a plug,” says Joe. lush wreath cut in a diamond to wrap around Etekcity Indoor has a broad selection of lights that are on a Christmas creates a halo tree and one affordable, and to your living “They’re great gives off an pattern for a a column inside *Wireless Remote C room, bedroom, for wreaths and authentic feel. unique look. or outside your Control With tree, but also of light wherever four-foot tree. simple to set up. easy to use and that cover a variety of on a patio or a it hangs. den, or kitchen. garlands.” home,” says Joe. 3 Outlets porch” says Joe. Walmart.com rating: needs,” Joe says. The options here each Why it’s easy The timer No extension 50 clear pre- The smaller light Flexible, tube- take less than 10 minutes to set up. Why it’s easy The short strand Simply throw Plug-and-play The long light allows you to cord is needed, strung lights; count makes style lighting ★★★★★ sets up with over a tree strand is easy set on/off times. and the timer is lights stay lit it easy to fill in wraps around minimum effort. branch or hook to maneuver. built in. even if one gaps in lights. structures Clips for Hanging burns out with ease. to the ceiling. String Lights Insights from Best for Customers Customers with Customers who Decorating Best for Decorating Decorating Adding Adding small Lighting Baumgartens Joe DeLia, senior who want a a big front-yard want a yard something windows, trees, mantels, ambience above doses of lights bannisters, *Sicurix Button buyer, seasonal, retro look tree or porch display that’s circular, like walkways, or wreaths, or a fireplace or on to windows, columns, poles, ID Badge Home Office inconspicuous a flagpole, countertops garlands that a mantel shelves, and and railings Straightap Clips during the day mailbox, or aren’t near mantels Walmart.com rating: porch column outlets ★★★★★

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Health

HOME Top Picks to Relax Quickly RELAXATION KIT These products can help customers kick holiday stress to the curb. More stress-busting products chosen by hen customers are looking to relax, suggest tea and chocolate. Studies show Marla and Greta. that chocolate releases calming, mood-boosting chemicals in the brain, and some teas contain eleuthero, an herb thought to increase stress resistance. Dr. Teal’s Comfort Suggest this pairing from department managers Marla Phillips, pharmacy & Calm With Chamomile Epsom OTC, and Greta Fischhaber, HBA and cosmetics, at Store 1542 in Gaylord, Mich. Salt Soaking W Solution Soaking in the *tub with Epsom salt is an age-old remedy for everyday aches Time for tea. A blend of and pains. eleuthero, peppermint, ginger, and Walmart.com rating: chamomile soothes and tastes great. HHHH

One to to customers: Wahl Hot-Cold Celestial Seasonings Caffeine-Free And for Therapy Custom Tension Tamer Herbal Tea Bags chocolate. Body Therapeutic Add a serving of Massager vitamin B–rich Use heat to *increase circulation almonds to for muscle comfort; boost resilience. set the massager Home to cool to reduce One to mention swelling and muscle to customers: inflammation. A Faster Dove Dark Walmart.com rating: Chocolate HHH With Almonds Serta Febreze Pure Holiday and Fresh Pillow The scent of *lavender (found in Meal this pillow!) helps to ease stress. Multitasking kitchen gadgets that Walmart.com rating: do the job in less time are likely on HHH customers’ wish lists. HoMedics ustomers looking to spend less Bubble Bliss Deluxe Foot Spa time prepping and cooking this Give feet the spa holiday will find what they need *treatment with a If a customer heated massage in our stores. And they might Wants to cook Wants to Needs to slice a (with bubbles!) be surprised by the versatility a roast on make healthier lot of vegetables after a long day. Christmas Eve French fries for in a hurry of items like the air fryer featured here. “It Walmart.com rating: C picky eaters HHH can also grill, roast, or even bake food, so One to Power Cooker Farberware Air Fryer Mainstays Multi- customers have more options,” says Will. mention to Pressure Cooker Produce Slicer customers Check out these other recommendations, too. Walmart.com ★★★★ ★★★★★ ★★★★ rating

Why it’s a It can cook a range It cooks food faster Makes quick work of Advice from Will Richter, good option of foods—from soups with much less oil (one cutting veggies, with buyer, heated appliances, Remember Store Pickup. Remind to meats like ribs tablespoon or less!) options for thin or busy customers that they can Home Office and roasts—up to than a traditional thick slices or thin or 70 percent faster than deep fryer. thick julienne. And it order online and pick up items in conventional cooking. has comfort grips and stores—for free, possibly same day! finger guards for safety.

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Inside

10 ITEMS OR LESS WalmartFive to Know Page 16 On Location Page 18 Fun Stocking Stu ers Spotlight Page 20 My Day Page 24 Help customers find the perfect last-minute stocking stuffer by using these picks— all from Walmart buyers—as a guide. “We partnered with our largest gift wrap supplier, Impact Innovations, to manufacture gift wrap in 1. 7. the USA. A portion of our 2015 Christmas gift wrap One World Doll Russell Acrylic will be made in Memphis, Tenn., creating an Project’s New Knit Beanie additional 100 jobs. We are proud to be a part of Prettie Girls 1. The smooth lining bringing products and jobs back to the USA.” Tween Scene *in this gender- neutral gray cap Teresa Parker, senior buyer, celebrations, Home Office Collection keeps hair frizz-free. This new line *of multicultural 8. fashion dolls is about promoting diversity 9. Holiday Time and positive values. Racing Cars Great for any 2. *budding auto Gift Cards enthusiast who’s more than Practical 2. INVESTING IN AMERICAN JOBS *go-to gifts for 3 years old all ages—and they fit perfectly 9. in a stocking! Holiday Time Puzzle, 24 Pieces That’s 3. This holiday- Batteries 8. *inspired puzzle is a A thoughtful fun brainteaser for a Wrap! *touch, as batteries youngsters—and it are always useful. costs less than $1. Wrap gifts with 4. Pilot Dash Cam this American-made CL-3004WK wrapping paper. Capture high- 3. *definition video 4. and photos from What: a car or bike—car Christmas gift wrap charger included. Manufactured by: 5. Impact Innovations Diamond Pendants 7. Where: in Sterling Silver Memphis, Tenn. A great option 5. *for customers New jobs created: looking to express 20 full-time and more love or friendship than 100 seasonal 6. (hired in October) Russell Famous for: Fleece Gloves static clings With special *technology in the fingertips, these touch-screen gloves 6. mean warm hands while working with a smart device.

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3 5 Walmart Sets Online Grocery Pickup Expands Walmart Signs New Chip 2 After testing in a handful Pledge to Fight Cards Mean of markets across the Climate Change nation, Walmart is now Safer Health-Fair Record! offering free grocery pickup Walmart is one of 81 major at select stores in more companies operating in Transactions than 20 cities, including: the U.S. that joined an effort organized by the Are customers curious On Oct. 10, Walmart’s America’s Biggest • Atlanta White House to fight climate why they’re “dipping” change. Altogether, these Health Fair—held in 4,420 stores around Walmart Mobile • Charlotte, N.C. or inserting their chip- 1 • Salt Lake City companies represent more equipped cards, rather the country—set new records for health App Gets than $3 trillion in annual • Nashville, Tenn. than swiping them at services provided during a single event. New Features • Dallas and Houston revenue. This effort aligns with Walmart’s commitment terminals at the cash This holiday season, Walmart • Miami and Tampa, Fla. to work with governments, register? Here’s what to Here’s what we accomplished during expects nearly 75 percent • Oklahoma City NGOs (nongovernmental of traffic to Walmart.com tell them: It’s a safer way the four-hour health fair: organizations), suppliers, to come from mobile. How does it work? to make purchases in and other corporate · 104,060 blood pressure screenings* Because of that, and Customers order groceries partners to continue to stores. A unique one- because customers love online and choose a pickup · 100,028 blood glucose screenings* enhance the sustainability time transaction code is the convenience of in-store time. Orders are fulfilled from of the company’s operations generated every time a pickup, the company has stores, where associates · 51,193 immunizations and product supply chains added new features to the prepare the order. The card with a chip is “dipped,” for people and the planet. · 73,516 eye-health screenings* Walmart app, including: customer drives to the which makes it harder for designated pickup store, For example, in 2014, crooks to duplicate or steal · 1.9 million food samples given out • Mobile check-in: and then associates load the Walmart operated with card information. As of last This alerts an associate groceries into the customer’s 9 percent less energy per November, every register in During the event, 280,000** health that the customer is in car. This new and easy square foot compared with the store and ready to shopping experience is a more than 5,000 Walmart screenings were performed, 4.1 million its 2010 baseline, and pick up an order. helpful innovation for anyone and Sam’s Club stores total product samples were distributed, who has a busy schedule. 26 percent of Walmart’s electricity was generated accepted chip-embedded and more than 1.5 million unique • Search the store: Walmart expects to from renewable sources, credit cards. Of course, customer interactions occurred. This Find an item in the app expand the service to keeping the company customers can still use event was part of Walmart’s ongoing and learn where it’s more stores in 2016. on track toward its goal cards without chips, too. effort to products and services located in the store. To learn more or schedule a pickup, visit of being powered by that can help customers save money 100 percent renewable • Wish lists: walmart.com/grocery. energy. Walmart is also and live healthier. Create a wish list by on track to exceed its Visit walmart.com/healthcare scanning items, and 2015 goal of eliminating to learn more about Walmart’s then share that list 20 million metric tons with friends and family. health care initiatives. of greenhouse gas (GHG) emissions from its To learn more about the supply chain. * These were the most up-to-date numbers at press time. new features, watch the ** This number was projected at the time of production. “New Store Pickup Feature in the Walmart App” video on .com/ WalmartCorporate. Carrie DeGeorge, pharmacy manager, Store 1610, Greece, N.Y.

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Focused on CFF Dedicated managers and new strategies helped Store 413’s Clean, Fast, and Friendly score soar by 18 percent.

When Norma Puentes became store manager at Store 413 in Port Isabel, Texas, in August 2014, she knew she was in for a challenge. The store’s touristy locale means it attracts a unique mix Boost Your Store’s Score! of customers, and the constant flux of Get more of Norma’s tips people and merchandise left associates on how to create a cleaner, unsure of how to meet customers’ needs. friendlier atmosphere Norma and four new assistant managers and faster service at rose to the challenge, and within a year, walmartworld.com/CFF. the store’s Clean, Fast, and Friendly (CFF) score rose 18 percent to an above-goal 103.7 percent. How did they do it? One, by making CFF a priority around the store. People always think about clean bathrooms and a fast checkout, but each area has its own impact on these scores, says Norma. For example, on her first store walk-through, she noticed several beer displays clogging the dairy aisle. Norma relocated the items, a move that garnered praise from regular customers. Norma and her management team also make an effort to make CFF a goal of every shift. “I’ve been on overnights,” she says. “I know what it’s like to think that the first shift gets all of the attention.” Her suggestion: Spread love to all shifts, making sure to share good news and celebrate associate successes in person. While Norma is thrilled with the store’s CFF scores, she’s dedicated to making even more improvements. “It’s just contagious,” she says. “Now everybody in the store is excited about our scores, and they want them to be good. It’s not because the company wants it, but because we owe it to our customers.”

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Among the best: A 14-karat white gold diamond engagement ring from In Love by BRIDES

What Brides Want Walmart offers a good/better/ best selection in bridal jewelry, and it’s been improved with the department redesign. Here’s a closer look. Best In Love by BRIDES was developed in collaboration with BRIDES magazine The jewelry store in your store: and is available in New displays and other changes only 500 stores. are improving how customers view Engagement rings jewelry shopping at Walmart. and bands start at $798, which is very competitive with similar-quality offerings from other retailers, which often ave you taken a good look at your most part, in the single digits in recent years. start at around $2,500. Your New Walmart’s new store’s jewelry department lately? So it was time to do something dramatic. It was If you haven’t, you should, because time to redesign the layout and appearance of Better Keepsake offers jewelry displays it’s very different from what was jewelry displays and product packaging in every 10-karat gold Home for there even six months ago. There Walmart store. options in classic are less expensive, are no more white leatherette backdrops. Early testing for the redesign was positive. and traditional H engagement ring better-looking, No more dated ring fingers and neck forms. Store 5260 in Rogers, Ark.—one of the first and wedding band Instead, there’s an all-new, clean, modern look locations to have the new jewelry displays styles. The Keepsake that reinforces our core message to customers: installed, in May—saw a remarkable double-digit brand is currently and more inviting Walmart’s best- We sell high-quality jewelry for less than the percent increase in sales in September. “We’re selling bridal for customers and competition. seeing more traffic, more customers, and more engagement Fine The change started in early 2015, when sales,” says Ana Cortes Ramirez, department ring brand. associates alike. Walmart’s jewelry team decided it was time to manager, jewelry and shoes, at the store—thanks Good break the mold. They knew that growth in the in part to the department’s new look. And that adds up Forever Bride has a overall jewelry store industry—a multibillion- Now, those changes have rolled out to all starting price point Jewelry to a lot more sales. dollar business—had been hovering, for the of Walmart U.S., just in time for the holidays. of $98.

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Among the good: Forever Bride 1/3 carat T.W. diamond ring in 10-karat gold

Among the good: Forever Bride 1/3 carat Ana Cortes Ramirez of Store 5260 in Rogers, New labels make it easy for customers and Walmart’s In Love by BRIDES wedding The performance of the new jewelry displays T.W. diamond, 10-karat Ark., with the store’s new jewelry display associates to see each item’s features. jewelry falls in the “best” category. in her store has Ana smiling big. yellow gold bridal set

Walmart’s The New Look Beyond that, the boxes are color-coded for appropriate product needed to fill a hole in the display “It instantly sets Walmart apart. Top 5 Jewelry The traditional jewelry fixtures that Walmart easier merchandising—simply place like colors after a sale. Sellers recently replaced gave jewelry counters a together. There’s also new signage featuring [The new displays] allow Walmart With price points cluttered and confusing appearance, says photos of best-selling products that customers And Up Front for Customers at less than $30, to compete against any mall or these popular gift Gaby Dobson, senior buyer, fine jewelry, can find in-store. “The new look elevates the Beyond the new look, Walmart offers services that few ideas won’t break Home Office. The new strategy is simple, presentation of and enhances the value of our other jewelers do—and, along with price (see “Walmart’s traditional jeweler.” the bank. striking, and easy for associates and customers jewelry and watch offerings,” says Jenni. Top 5 Jewelry Sellers,” at left), that’s where our competitive to navigate. “The beauty of the displays is that they advantage shines. Walmart customers enjoy free ring sizing Cathy Donovan Wagner, 1. president, RETAIL Mavens Pendants The displays themselves look so sleek and modern,” on purchases over $48, a free one-year warranty with * diamond accent are straightforward three- says Cathy Donovan Wagner, receipt, and watch battery replacement at no additional and sterling silver tiered fixtures that are less president of RETAIL Mavens, a charge beyond the cost of the battery. Walmart has also 2. expensive, sustainable, and retail consultancy based outside raised its standards for quality inspections, particularly with Rings made in the USA by a Chicago. “The quality of the new diamonds to ensure they have the most sparkle and shine. * gemstone and woman-owned company. displays elevates the value of the Walmart also offers the ability to layaway a pricey sterling silver The fixtures are black, which merchandise. They will certainly jewelry purchase—a key consideration during the 3. allows the products to “just increase sales.” holidays. “We want to win fine jewelry,” says Jenni. Bracelets pop,” says Jenni Gibson, * sterling silver buyer, watches, at the Behind the Scenes Game, Reset, Match 4. Home Office. for Associates Back at Store 5260, Ana says more and more customers Among the better: Inspirational The merchandise stands A great gift: Pendants, like this angel The revamped displays also let are being drawn to the newly reset jewelry department to Keepsake 3/8 carat Pendants out even more thanks to the design, are among the top sellers. the jewelry team redesign the have a look. “It’s totally different,” she says. T.W. diamond sterling silver ring * tricolor crystal new “box strategy,” so named jewelry planogram (a diagram “It instantly sets Walmart apart,” adds Cathy, who says 5. because all fine jewelry and watches are indicating where and how specific products the new displays “allow Walmart to compete against any Bangle and now displayed in attractive gift boxes. should be displayed). Instead of written mall or traditional jeweler.” That’s important, especially Matching Hoop Each box has an easy-to-read sticker calling descriptions, the new planogram is pictorial during the holidays—which is why the displays were in all Earring Set out the item’s metal content, diamond or so associates can visually match products to stores in early October. crystal Among the good: * gemstone identification, and price. “This added their locations. “It’s so much easier to find and As the jewelry sales increase at Store 5260 shows, Forever Bride 1/3 carat T.W. diamond 10-karat information allows associates who may be place products thanks to the new planogram,” associates are excited about the changes, and customers yellow gold bridal set unfamiliar with jewelry to step in and easily says Ana. Associates can also scan SKUs or are impressed. And most importantly, customers call the sell it,” Gaby says. look up item numbers or UPCs to find the new look “beautiful” as they pull out their wallets.

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Radio Man Through steering the relaunch of Walmart Radio, Russell Bloodworth, a marketing manager at the Home Office, is hoping to create a better environment for associates and customers alike.

What’s a typical day like for you? Right now, we’re gathering ongoing feedback from associates and customers, testing Store editorial messaging with our internal insights team, and conducting an evaluation of our stores’ overall retail soundscape. What reignited the need for Walmart Radio? It’s this grassroots desire and request from the stores to have more engaging sound. Music is a huge part of the store experience. 1078 Who is Walmart Radio’s Stupendously target audience? Getting it right with associates is just as important as with the customer. We’re focused on the store experience for both Friendly. Really. customers and associates. We believe DJ Search! that sales will come along with it. Walmart Radio is When Walmart’s analytics team dug through the looking for its new How will playlists vary voice. Is it yours? “Friendly” scores for the holiday season for the last Visit WalmartOne.com from store to store? on Dec. 26 to find Each store is getting its own mix. We seven years, one store consistently ranked among out more. compared every single one of our stores to the best: Store 1078 in Ballinger, Texas. data on listening habits for terrestrial radio and built recommendations based on that.

How do you measure the impact of radio? The impact that it has on customers or associates may be something they’re not consciously aware of. We don’t need customers to notice the music to have a positive impact.

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1215_MyDay_Russel_B..indd 24 11/16/15 11:09 AM 1215_Feature_Happy (Working Copy).indd 25 11/13/15 10:49 AM ight in the heart of the Lone Star State, there’s a town of about 4,000 residents that bills itself as “The Greatest Little Town in Texas.” On the Rsouthwestern side of this small town, you’ll find Store 1078. If you’re just driving by, the 29,909-square-foot Division 1 store looks small. Stop and go into the store, however, and you’ll find big hearts at work. Customer Fallen Busenlehner

Whether you bump into Brenda, A store is more than a Angela, Ashlee, Carlos, or any of the 60 place to buy things. other associates who work here, you’re “A physical store is just a shell,” says sure to get a smile, a friendly greeting, Brenda Turney, who has been with and an offer to help. Bottom line: These Store 1078, in invoice backup and associates really are happy to see you. support, since the day it opened “We’re small, but we’re mighty,” 28 years ago. “What makes our store laughs Store Manager Ellen Godwin. so happy and friendly are the people “You know, dynamite comes in small inside it—the associates and packages!” That’s especially true during the customers.” TRY THIS! the holidays: Customer survey data for Angela Martinez, a 19-year Approach all customers, whether they look like they the holiday season over the past seven associate and the lead pharmacy “Sometimes customers won’t even know they need help years puts Store 1078 at the top of the technician at the store, agrees, adding need you or not. until you ask,” says Carlos Quiroga, electronics department manager. “I don’t just list in the U.S. for Walmart’s “Friendly” that the year-round friendliness found respond to requests—I try to anticipate them. It’s the 10-Foot Rule times 10!” metric. That’s right: During the time at Store 1078 stems from their place in of year when stores are busiest and their community. “We’re a place where customers are most stressed, the people come to celebrate, to mourn, associates at Store 1078 make their to connect, and to support,” she store the “Friendliest Walmart in the explains. “It’s a home, and we are— Carlos Quiroga U.S.” And their secrets to friendliness all all of us—a family. Family takes care boil down to the following five ideas. of family.”

TRY THIS! Look for opportunities to address customers by name. “If a customer uses a check to pay, our cashiers read the name off the check and call that customer by his or her name,” says Ellen Godwin, store manager. “They also try to remember the name for their next encounter.”

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1215_Feature_Happy (Working Copy).indd 26 11/13/15 10:48 AM 1215_Feature_Happy (Working Copy).indd 27 11/13/15 10:47 AM TRY THIS! Thank customers for shopping in your store. “Our cashiers and associates who run registers tell customers how much they appreciate them shopping in our store,” says Sharon Nixon, assistant manager. “It’s the last thing they hear before leaving the store, and it’s what brings them back.” Customer D’Ann Hatler

Customer Cheryl Hoelscher Ashlee Quiroga A reputation for phone and walking their bags out to helping can earn trust. waiting cars. And when Black Friday rolls around, you can find 25-year Associates at Store 1078 will merrily associate Penny Pritchard, person- put together a bicycle purchased nel manager and training coordinator, by a mom with no time for DIY, so it serving beverages to customers “ can still go under the Christmas tree. waiting in line to check out. They’ll walk the aisles of the store with visited us twice, customers who have Christmas lists in and I know he hand, filling up carts and easing some Be care-driven versus of the do-they-or-don’t-they-have-it task-driven. would be proud stress inherent in holiday shopping. “It’s easy to be very task-driven in of our store. Our And in what has become somewhat retail,” says Ellen. “But at this store, we of a Ballinger tradition, cashiers have try to slow down and realize what store is small, been known to help customers our primary goal is: to take care of but we have big looking to pay off a stranger’s layaway the customer, to take care of our bill as a secret holiday blessing. own. We do it during the holidays, hearts, and absolutely, and our “Friendly” score we make our Brenda Turney Happiness is means that maybe it’s felt more about meeting then. But really, we do it every day.” customers the customers’ needs— most happy.” and a little more. The basics are only Carlos Quiroga, electronics depart- the baseline. Brenda Turney, invoice associate ment manager, routinely activates “We don’t tend to have the selection customers’ cellular phones and loads that the Supercenters do,” admits minutes onto them, so the task Sharon Nixon, assistant manager doesn’t eat up time once they’re and a 28-year associate. “But we do Customer Betty Hallmark home. Ashlee Quiroga, depart- have exactly what most folks need— ment manager over softlines, often especially during the holidays: kind, shops for customers who are elderly caring attention. It’s really the easiest or disabled, taking orders over the thing to give, isn’t it?”

Sharon Nixon

Penny Pritchard Customer JoAnn Monse

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1215_Feature_Happy (Working Copy).indd 28 11/16/15 2:27 PM 1215_Feature_Happy (Working Copy).indd 29 11/12/15 1:58 PM We sing holiday music in the store—two, three of us at a time! “We Wish You a Merry Christmas,” “Jingle Bells,” and “O Ice- Come All Ye Faithful.” It just makes you think of happy times. If you smile, it makes you feel better first—and then if you Reasons feel better and you’re smiling, that customer will say, “That’s Breakers someone I want to talk to.” Doris McIntosh, department manager, shoes, jewelry, That Work to Share and intimates, Store 693, Jackson, Ky. Every Time If someone’s struggling, sometimes you can help—change his or her day a little bit—with your smile and your attitude and For everyone else: the spirit that’s inside you. Give them an honest a Smile Debra Brown, cashier, Store 362, Winfield, Ala. compliment. One time I admired a woman’s It’s much easier to be kind and pendant, and it turned A smile says, “I’m here to help.” For a parent dealing smile than it is to be grumpy. out it was from her with an excited child (or If I can get a customer with a Sandy Schnable, cashier, Store 5446, Waynesburg, Pa. granddaughter who a parent trying to sneak had just gotten married, smile, and he or she smiles back, It makes you approachable. in a gift): I always ask and it made it all a little No customer wants to come in the kids, “What do you more personal. I tell all that’s what it’s all about. and see someone frowning! want Santa to bring you our new techs to try a for Christmas?” It puts compliment. It creates Valerie Sjogren, cashier, Store 4249, Smelterville, Idaho Betty Taylor, OTC department manager, Store 338, Lamar, Mo. a sparkle in their eyes, a bond and helps you engages them, and remember the customer changes the mood. It the next time he or she works almost every time. comes in. Jasmine Wilson, sales associate, Robin D’Andrea, pharmacy fabrics and crafts, Store 362, technician, Store 4249, What do you call a kid Winfield, Ala. Smelterville, Idaho Ways to Be who doesn’t believe in Santa? A rebel without a Claus. a Memory- Valerie Sjogren, cashier, Store 4249, Smelterville, Idaho Maker Rule for What do snowmen One time I was decorating our Christmas Great Customer displays with another associate, and we eat for breakfast? started dancing to the song “Rockin’ Around Service the Christmas Tree,” and some of the Snowflakes! customers started dancing, too! That was I’m the woo-hooer at Patty Briggs, department manager, crafts, celebrations, probably one of my best times. our morning meetings. and stationery, Store 5446, Waynesburg, Pa. Treat customers Jeania Bowling, department manager, health and beauty, Store 693, Jackson, Ky. It gets everyone’s What do you call an elf who sings? like you want to be energy up. When they A “wrapper.” FRIENDLY, by the Numbers by I always sing holiday songs. My say our sales are up treated. You want favorite has to be “Time for Giving.” Twila Johnston, personnel training coordinator, 1 percent, I go, “Woo Store 5446, Waynesburg, Pa. Associates from five No matter how down or how out them to know that of the top-scoring someone seems, you can always hoo!” and I get a smile Jokes stores for “Friendly” reach him or her with a song. out of people. It seems you’re glad to be O-Rest Griffin, day maintenance, like everybody is during the holidays Store 362, Winfield, Ala. That spunkier and ready to there for them. share easy-to-use Diann Ison, department manager, I love being able to get that special item for get on with it because Always hardware and paint, Store 338, Lamar, Mo. insights for keeping a customer—something that he or she has looked for all over the place and finally found of that. here. That really keeps my energy level up. customers happy. Patty Briggs, department manager, Get a Darlene Campbell, department manager, crafts, celebrations, and stationery, electronics, Store 693, Jackson, Ky. Store 5446, Waynesburg, Pa. Laugh

1215_Feature_Happy (Working Copy).indd 30 11/12/15 1:58 PM 1215_Feature_Happy (Working Copy).indd 31 11/12/15 1:58 PM For you. By you. About you.

VALUES IN ACTIONWe Are Walmart Service to Our Customers: Serve customers by making them our first priority. Service Matters As lead pharmacy technician at Store 1051 in Levelland, Texas, (and volunteer EMT in her off-hours), Monica Alvarez helps people every day. But when she noticed a sick and worried- looking young man in the pharmacy, she went above and beyond. The customer, who has diabetes, had recently lost his job and insurance. At a competing pharmacy, his medication was more than $900. At Walmart, the price was lower ($818), but still more than he could afford. “I hate to see people go without,” Monica says. She became determined to help him. She called his doctor’s office, which provided manufacturer’s coupons; several local churches, which had funds set up to help people in need; and a county representative for a program that helps pay medical bills. Thanks to Monica’s efforts, the customer’s bill was completely paid. After seeing how Monica was able to help this customer, Dr. Travis Scott Kohnhorst, RPh, pharmacist at Store 1051, sent an email about Monica’s service to the Home Office, hoping it would reach upper management. Several hours later, Monica received a phone call from Doug McMillon, president and CEO of Wal-Mart Stores, Inc. “He thanked me for putting the customer’s needs first and told me he appreciated all I do for the company,” Monica says about her conversation with Doug. She also received kudos from the customer she helped, although for her, service to customers isn’t about recognition or kudos. She says, “I try to let my customers know they do matter.”

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Carol Marang Tim Strout

General Merchandise Support Manager Engineer, ECIS Store 389, Edmond, Okla. Home Office, Bentonville, Ark.

Hire date: Dec. 6, 1975 Hire date: Dec. 17, 1975 Stores worked in: 3 Stores/facilities worked in: 5 Positions held: 4 Positions held: many

Carol has enjoyed Tim takes pride in his learning different jobs. career with Walmart.

I was in my first year of college, and I applied to In 1975, I went to the Home Office and told them Walmart at Christmas to make some extra money. I needed a job, and they said, “When can you Sam Walton used to come into the store I worked start?” I signed my name, and that was it. I’d already at, in Guthrie, Okla., when he was on hunting trips. met Sam Walton before I worked at Walmart. My He’d get on the PA and talk to the associates and dad knew him. After I started, I was at a warehouse, the customers. He was always so nice and talked to and he came in, and I asked what he was doing you and listened to you like you were important. there. I didn’t realize he owned Walmart! I always knew I had a good job with a good I’m proud to be with Walmart. My whole company that had good benefits and would one family works for Walmart. With this company, it’s day provide a good retirement. I have enjoyed about how much effort you put into it. There’s learning new positions. I have been department opportunity if you stick with it and work hard. manager of shoes, infants, and girlswear, and a Walmart’s been a part of my life for so long that zone manager, and now I am a support manager. when someone talks bad about it, it affects me. All have been challenging and a lot of fun. I liked I was in England, and people thought owned learning new things and teaching new associates Walmart, and Walmart has a bad name. I told a what I have learned. I tell them to keep a positive woman there about all the good things we do, attitude and always be open to change. and she said, “I’ll have to try out Walmart.”

40-year associate not pictured Sharon Maxey WM 130 Muskogee, Okla.

Message From Sam Time Capsule: December 1975 Read More “I’m convinced that our people have the dedication and desire to Sales for December 1975 were $50.7 million, Golfer Tiger Woods was born on Dec. 30. Read the rest of DECEMBER continue to make Walmart the No. 1 regional retailing chain in the up 52 percent over the previous year. On Dec. 9, the U.N. General Assembly approved Sam Walton’s letter USA. The choice is ours … I know we can, and will, do it.” Walmart stock closed at $13.13 on Dec. 31, 1975. the Declaration on the Rights of Disabled Persons, at walmartworld.com/ 1975 Sam Walton, December 1975 promoting the rights of people with disabilities. SamLetterDecember75.

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Anniversaries

Roderick Howard Cary Hornbeck Alabama WM 681 Guntersville WM 24 Jacksonville 20 years 35 Margaret Barbee 30 years John Lackey Diane Kuznia WM 670 Cullman HO 7878 Bentonville WM 141 Fort Smith Opal Brewer Beth Coon WM 904 Foley Jennifer Lamont Jay Mayfield WM 866 Mobile WM 36 Paragould HO 7108 Bentonville Charlotte Copeland Arlan Coulson To read more about these WM 394 Moulton Stephanie Morgan Delmar Snoderly WM 433 Huntsville LG 6094 Bentonville HO 8485 Bentonville longtime associates, what they Maxine Cross Pearl Powe Tammy Welch Danny Glover have to say about meeting Sam WM 904 Foley WM 3331 Pine Bluff Walton, and their thoughts on WM 562 Leeds HO 9924 Bentonville Caroline Davis Allan Holt their Walmart careers, visit WM 904 Foley Shirley Whitehurst WM 1091 Andalusia 25 years WM 11 Mountain Home walmartworld.com/milestones. Mary Ewing Shelly Brenaman Elizabeth Jordan WM 2748 Gulf Shores HO 9366 Rogers WM 4376 Bentonville Philliphia Fore Alaska Venus Bryan Jeremy Marvin WM 904 Foley HO 9600 Bentonville HO 6110 Bentonville Joe Fox 20 years Larry Clifton David McBride WM 2748 Gulf Shores Robert Durfey LG 6801 Bentonville WM 18 Newport Melissa Hellmich WM 4474 Kenai Stanley Doucet Steven McCulley WM 2748 Gulf Shores Richard Hinkebein WM 126 Little Rock LG 6082 Clarksville Betty Karolyi H0 8920 Arizona Alan Edens Jeremy Mobley WM 904 Foley Charlotte, N.C. HO 8706 Bentonville LG 6018 Searcy Joy Thomley 25 years Patricia Fields Ajaydev Nallur WM 6173 Robertsdale Marcelia Coxe WM 126 Little Rock HO 9842 Bentonville Mary Underwood WM 1474 Yuma Cynthia Gibson Cora Norful Geri Hosticka WM 904 Foley Guadalupe De Leon WM 83 Magnolia WM 530 El Dorado WM 195 Don Wiggins WM 1474 Yuma Deborah Halbert Aref Siahmakoun Excelsior Springs, Mo. WM 866 Mobile Lisa Gonzalez HO 7729 Bentonville HO 8050 Bentonville WM 5342 Yuma 25 years Joseph Heaton Jennifer Sparks Nancy Johnston HO 8501 Bentonville HO 9817 Bentonville MARITZA SANCHEZ | FRONT END SUPERVISOR | STORE 3216 | VIRGINIA BEACH, VA. Jack Golden WM 1598 Phoenix Roger Mayfield Jeanie Stenson WM 1284 Phenix City Paul Hudson WM 1022 George Mialback HO 7963 Bentonville HO 9313 Bentonville Sandra Lowell LG 7013 Casa Grande Tyler, Texas Gonzalo Tapia Rojas WM 4581 Mobile Joyce Hyde Jenine Robertson HO 8793 Bentonville HO 8620 Bentonville Beverly Staimpel WM 1612 Tucson Amit Thakre WM 904 Foley Patsy John Designing Woman Kindra Woods WM 24 Jacksonville HO 8485 Bentonville Reynelle Smith Pamela Thompson WM 1474 Yuma WM 3717 WM 1493 Monroeville Darlene Lane HO 8962 Bentonville About 14 years ago, the managers at Store 3216, the registers, making them look like snowmen or Santa Nashville, Tenn. Ruth Turberville 20 years California Lawrence Mahoney in Virginia Beach, Va., asked then–Customer Service Claus. “This year, I’m going to make them look like huge WM 1229 Hoover Jason Kuginski HO 6194 Bentonville 25 years Manager Maritza Sanchez to help decorate for the presents,” Maritza says. “I don’t like to repeat myself. I James Yoho WM 3884 Tucson Steve Martindale holidays. The task was perfect for Maritza, who has a don’t want the customers to get bored.” LG 6006 Cullman Sigifredo Segura Lori Ables HO 8636 Bentonville WM 1608 Red Bluff 35-year associates WM 1474 Yuma degree in interior design and decorates houses on her For Maritza, the décor is a way to improve her Sandra Nichols not pictured 20 years Jorge Trevino Pam Anderson days off. Every holiday since then, her decorations have store—named Regional Store of the Year for 2015— WM 11 Mountain Home WM 2030 Sonora Daniel Buck WM 1846 Douglas helped make the shopping experience at Store 3216 and to connect with customers. “It feels so good Gail Brooks WM 306 Arab Thursa Plumlee Laurel Ashe WM 128 Jonesboro, Ark. LG 9848 Bentonville WM 1608 Red Bluff more special and memorable for customers. when customers know you and call you by name,” Tommy Crosswhite Maritza, now a front end supervisor, decorates many she says. “Everybody comments on my decorations. Sara Megown WM 660 Muscle Shoals Arkansas Kelly Richardson Katherine WM 358 Alma WM 247 Henryetta, Okla. Belinda Deason Bachmeyer areas throughout the store, using different seasonal They ask what I’m going to do next.” 30 years WM 1608 Red Bluff WM 730 Sylacauga Marilyn Schlund items. Last year, in the produce section, she put small Maritza admits that when she’s decorating, she’s Keiko Whatley Dale Ayres WM 373 Huntsville John Hardin Cheryl Boggs fake Christmas trees on the shelf tops to make it look like pretty picky, but it’s all worth it. “When it’s finished, WM 495 Columbus, Miss. HO 9599 Bentonville WM 2044 Chico WM 681 Guntersville Andrea Williams a forest. She also decorates the bakery table and creates it’s delightful,” she says. “I love seeing the customers’ Melinda Hawkins WM 52 Hot Springs Starr Bozic Frank Henry Cheryl Bonilla WM 67 Mena WM 1583 Madera special decorations on the box-shaped displays above faces when they see how the store looks.” WM 2244 Huntington, W.Va. WM 930 Montgomery

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CHUCK AND BETTY FICKE | HARDWARE ASSOCIATE AND CUSTOMER SERVICE ASSOCIATE STORE 3293 | CHARDON, OHIO Model Spirit

Every year, to celebrate their love of the Christmas season, Betty Ficke, a customer service associate, and her husband, Chuck Ficke, a hardware associate, both at Store 3293 in Chardon, Ohio, set up a model Christmas village in their home. With more than 200 buildings and 400 figures of people, animals, and trees, and countless lights, their Christmas village is an annual attraction for family, fellow associates, and other members of their community. It began in 1956 when Betty and Chuck were newly married, and Betty put up her first artificial tree. She felt her display needed something more, so she purchased three model houses to go with it. From that first purchase, the Fickes’ collection expanded every year: Today it takes up their dining room, and it takes weeks to set up. Their jobs at Walmart have helped them grow their village: They buy cotton, model buildings, and people figurines, and Betty uses extra foam that the store would typically throw away. “Using it in our village helps recycle our store’s waste.” Betty is glad for the ways that the Christmas village creates joy and memories for families. “By the time I was 13, I had lost both of my parents, so I treasure memories of Christmases we shared,” says Betty, whose family now includes eight grandchildren and seven great-grandchildren. “I want to make special memories for my own family.”

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Rachael Brewer George Rodriguez Sofia Greenlea Shelby Raulerson Annette Pantin Joyce Lenz Susan Janke Varetta James Laura Roth WM 1587 Modesto WM 5139 Dixon WM 2288 Pomona 20 years 25 years WM 1087 Stuart WM 1541 WM 658 Rome WM 844 Morris Indiana WM 1576 Schererville WM 1341 Evansville Cynthia Bridges Teresa Rodriguez Jess Jones Linda Garcia Victor Abadia Theresa Reid West Palm Beach Betsy McCowen Cindi Katrein 30 years Janice Kaczorowski Rosemary Sanchez WM 1588 Victorville WM 1583 Madera LG 6026 Red Bluff WM 3582 WM 1387 Coral Springs WM 1916 Coconut Creek Brian Shallo WM 2732 Villa Rica WM 852 Ottawa WM 1576 Schererville WM 1576 Schererville Colorado Springs Patricia Adams WM 5218 St. Petersburg Brenda Skiles Linda Burke Yolanda Rodriquez Diana Lester William Thomas Sherrie Raper Linda Pack WM 854 Frankfort Stacey Kesler Kimberly Shirk WM 1575 Oroville WM 1588 Victorville WM 1983 Ceres Robin Geiss WM 1513 Palm Harbor WM 697 Ocala Jennifer Smothers WM 1403 Cornelia WM 830 Rock Falls WM 1639 Rochester WM 1570 Auburn WM 5123 Margaret Averill WM 1086 St. Cloud Sandra Vail Abby Crawford Dottie Rogers Beverly Luebke Colorado Springs Tamera Trentham Cynthia Yates Brenda St Pier WM 854 Frankfort Ronald Kostanczuk Rhonda Smith WM 1575 Oroville WM 1879 Barstow WM 2028 Riverside WM 1605 Pensacola WM 1134 Lorrae Starkey WM 1458 WM 830 Rock Falls WM 1576 Schererville WM 884 Shelbyville Dorothea Haegler Loree Bedell DeFuniak Springs WM 5250 Kissimmee Fort Oglethorpe Tina Wells Virgie Cuevas Annabelle Rosales Gloria Luna WM 2293 Evergreen WM 1275 Lebanon Carol Lawson Delilah Somkit WM 1554 Stockton WM 1588 Victorville WM 1859 Calexico WM 1205 Macclenny Joel Valdez Maria Sullivan 25 years WM 1576 Schererville WM 1570 Auburn Bret Hannemann Andrew Bouchard WM 1032 Lynn Haven WM 5301 20 years Terri Anderson Maria Dillard Deborah Roussel Stephanie Moreno WM 1896 25 years Deborah Lebo Garry Staggs WM 1554 Stockton WM 1554 Stockton WM 5608 Vacaville WM 1436 Greenacres Kenneth Walker West Palm Beach Barbara Brown WM 1125 Normal WM 1639 Rochester WM 2788 Brownsburg Colorado Springs Claudia Bock Anthony Bradley WM 1517 Virginia Telson WM 1072 Tifton Teresa Donath Joan Schaffer Manuel Munoz Carol Livingston Mary Boksa WM 923 Noblesville Pamela Lockard Nancy Starkey HO 8090 Santa Ana WM 1588 Victorville HO 9103 Riverside WM 1517 Pompano Beach WM 857 Sanford Charles Castleberry WM 1848 Glen Ellyn WM 1570 Auburn WM 1639 Rochester WM 3582 Justine Byars Pompano Beach Sharon Watson Jennifer Wright WM 1720 Snellville Kathryn Duncan Debra Shrum Mary Perchlak Colorado Springs Elisa Burgos WM 1601 Carmel Christine Longstreth Robert Tesmer Sharon Chin WM 1517 LG 6020 Brooksville WM 2044 Chico WM 1588 Victorville WM 2401 Duarte Allie Norman Christine Collins WM 1553 Bloomingdale WM 2339 West Lafayette WM 1758 New Castle WM 814 Okeechobee Pompano Beach WM 4251 Pelham Donna Clifton Aurora Espinoza Susan Silva Matt Phillips WM 4335 Falcon Lisa Davis Jose Lopez Jill Walsh Nancy Devia Erik Wilkinson WM 1378 Goshen WM 1583 Madera WM 2537 Redding LG 6021 Porterville Mathew Stewart Jeanette Deadwyler HO 8081 O’Fallon WM 1576 Schererville WM 1618 Merrillville WM 1513 Palm Harbor WM 1223 Tallahassee Georgia WM 1400 Athens Robert Cox Rhonda Fox Rebecca Slight Socorro Saldivar WM 5341 Broomfield Tammie Gagg WM 1547 Lafayette WM 1575 Oroville WM 1554 Stockton WM 1756 Fontana Sandra Filler Ruth Williams Jennifer Deal WM 775 Galesburg Christine Stuver WM 5325 Margate WM 1501 Tampa 30 years Martha Dain WM 1658 Thomson Christy Hagemeier Laura Garcia Bertha Solorio Angel Santiago WM 3227 Monument Donna Courson WM 1639 Rochester WM 1583 Madera WM 1583 Madera WM 2245 Oceanside Patricia Garner Margaret York Hugh Franklin WM 786 DeKalb Arnulfo Tovar WM 1513 Palm Harbor WM 818 LG 6810 Douglas Donna Dellinger WM 932 Griffin Kristine Hodgson Dara Garton Carroll Steele Debra Settgast LG 6019 Loveland Panama City Beach Elizabeth Curtis WM 3851 Lafayette WM 1608 Red Bluff WM 1616 Susanville WM 5096 Palm Desert Cecil Howell Sheri Hamilton HO 8034 Pekin SAM-WISE WM 2591 WM 494 Newnan Mary Denney LG 6010 Douglas Joni Jones Jean Gorbet Dianna Sterling Deborah Wacker Pembroke Pines 20 years Sandra Harris WM 1962 Kokomo WM 1608 Red Bluff WM 2333 Apple Valley WM 2206 Laguna Niguel Connecticut Robert Keene WM 3602 Springfield “If you expect great things Dennis Hunt Cheryl Allen WM 3461 Peachtree City Jeanette Dobosz WM 639 Brunswick Joan Kaforski Jennifer Heilmann Bonnie Stone Katherine Whatley 20 years WM 977 WM 2151 Sunrise Myra Henry WM 2818 Hammond WM 1575 Oroville WM 1608 Red Bluff WM 5154 Rosemead Marilyn Landon WM 1003 Plano from folks, they’ll expect it Jacques Blouin Fernandina Beach Angela Brezniak WM 4616 Cleveland Bonnie Engle LG 6010 Douglas William Lamb Diane Hogue Kimberly Warden Robin Whitsett WM 2854 Lisbon Susan Kilcourse WM 2176 Jupiter Angela Johnson WM 2818 Hammond from themselves. Our people WM 4101 Long Beach WM 1983 Ceres WM 2842 Corona Claudia Leah WM 343 Taylorville Sandra Brown WM 1513 Palm Harbor Leon Brezniak WM 3201 McDonough Leeann Fisher WM 1400 Athens Rebecca Martinez Vivian James Douglas Warren Sally Young WM 2299 Cromwell Kevin Kirchner WM 2176 Jupiter Garlon Meeks WM 1639 Rochester have never let us down.” WM 1588 Victorville WM 2044 Chico WM 2288 Pomona Naomi Nettles WM 4405 Aurora Rosemarie Janesky WM 942 Ocoee Diana Brown LG 6010 Douglas Kimberly Ford WM 639 Brunswick Rose Miller Addie Keller Sandra Wheeler Tiffany Zaramskas WM 3544 Guilford Mary Jane WM 582 Port Orange William Mills WM 1327 Madison Sam Walton WM 1575 Oroville WM 1574 Bakersfield WM 1840 Manteca William Overton WM 1602 Springfield Davie Sills Klosiewicz Roger Canady LG 6010 Douglas Patricia Foust WM 510 Gainesville Carrie Nadolski Dawn Krick Carol Wolfe WM 2022 WM 1517 WM 5772 Lecanto Lea Moses WM 1547 Lafayette HO 8085 Red Bluff WM 1588 Victorville Pompano Beach Carolyn Spivey WM 5404 Glenwood North Windham Hiram Figueroa WM 3205 Lithia Springs Terri Garretson Colorado LG 6010 Douglas Benedict Pasquini Tammie Lamattina Gloria Young Pamela Lamanna WM 1084 Orlando Nina Strickland WM 1601 Carmel WM 1583 Madera WM 1583 Madera WM 1589 Delray Beach Joseph Thomas WM 1420 Streamwood 30 years Laurie Finch WM 862 Hinesville Don Garza Ruth Lopez Tammy Wetzel Florida WM 4409 Rockmart Frances Scerbicke Debra Lo Picolo John Dominguez Dolores Martin WM 1086 St. Cloud Gary Taft WM 1618 Merrillville WM 1576 Schererville WM 1639 Rochester WM 4392 Victorville 20 years WM 1004 Bradenton Peggy Thornton WM 1553 Bloomingdale WM 869 Alamosa 30 years Laurie Fraijo LG 6010 Douglas Pamela Green Keith Lucas Belinda White Jose Aldaco Margaret Mason WM 556 Waycross Debra Schmulbach Tina Long Sharon Maul Rachel Agee WM 1851 Randy Tucker WM 1639 Rochester WM 2276 La Porte WM 3851 Lafayette WM 5337 Clovis LG 7033 Apple Valley WM 1085 Port Richey North Lauderdale Muhamed Velic WM 3210 Springfield WM 869 Alamosa WM 649 Titusville LG 6010 Douglas Lisa Grimm Madeline Marcelak Lynnette Wiser Margie Ayala Rose Menna WM 3201 McDonough Linda Schreiber Richard Loper Lloyd Trujillo Donna Dosher Nancy Frohnapfel Jodi Veazey WM 1570 Auburn WM 1576 Schererville WM 1639 Rochester WM 1600 Ridgecrest WM 2401 Duarte WM 1589 Delray Beach WM 3347 Winter Haven WM 256 Glen Carbon WM 869 Alamosa WM 968 Winter Haven LG 6010 Douglas Vicki Grobis Toni McGrew Ruth Wisinski Josephine Brown Charles Moore Jacklyn Wootton Concepcion Lopez Sandra Valdez Patricia Eskew Buddy Holmes Margaret Vickers Idaho WM 1388 Kendallville WM 1329 Logansport WM 1576 Schererville WM 1840 Manteca WM 2401 Duarte WM 994 LG 7735 Alachua WM 1553 Bloomingdale WM 869 Alamosa WM 721 Port Charlotte LG 6010 Douglas Loretta Gunn Martha Moraco Rhoda Zasytis Silver Cabras New Port Richey 25 years Cassie McDuffey Doris Evans Thomas Horan Mamie Ward WM 1547 Lafayette WM 2544 Portage WM 1576 Schererville WM 1651 WM 5305 Chula Vista Deborah Moran WM 1068 Sebastian Vikki Erickson 20 years 25 years WM 860 DeLand WM 614 LaGrange Brenda Hart Victor Morales American Canyon Ann Camper WM 1589 Delray Beach WM 3094 Boise Cindy Aldrich Richard Caylor Alzadia Honor Edna Hunter Dianna Wilson WM 1576 Schererville WM 2818 Hammond 20 years Patti Miller WM 2053 Willows LG 6819 Loveland Yvonne Moran WM 1541 Annette Hanshew WM 196 Carbondale WM 1004 Bradenton WM 1586 Austell Diana Harvey Sharon Nemeth Greg Brown WM 1575 Oroville Armando Caudillo Jr. WM 1916 Coconut Creek West Palm Beach WM 5841 Meridian Scott Carter Kathleen Kelsey Marilea Johnson WM 2818 Hammond WM 1576 Schererville WM 1329 Logansport LG 6021 Porterville Arlene Morrison WM 481 Mattoon Sandra Moore WM 5099 WM 3119 Twila Kerschner 25 years Dedrea Struck WM 1517 Cheryl Hayden Melinda Newman Tonya Chapman WM 1608 Red Bluff Alejandro Chavez Grand Junction Panama City Beach WM 1283 Starke WM 3739 Nampa Margaret Craig Pompano Beach Arleen Burns WM 2818 Hammond WM 1570 Auburn WM 566 Boonville Vickie Nunn LG 6021 Porterville HO 7880 Chicago Timothy Nehrbass Sheila Parks Athena Logan WM 2154 Duluth Dennis Hilliker Amy Daub WM 1575 Oroville LG 6019 Loveland James Newberry WM 769 Venice Dorothy Currence Maria Planer Catherine Cheney HO 9596 Jacksonville Frankie Daniel LG 6817 Seymour WM 1341 Evansville WM 1517 Illinois WM 200 Jacksonville WM 1576 Schererville Sandra Oats WM 1805 La Quinta Cindy Pritzkau Leonarda Martinez WM 2584 Tucker Justine Stiles Maday Pompano Beach Linda Hultz Diane Powell Kathleen Davidson WM 5134 Bakersfield Krissy Deem-Tafel WM 4284 Lakewood WM 582 Port Orange WM 1680 Kendall William Haag Angela Nulf Julia Emerick 30 years WM 1576 Schererville HO 9692 Lafayette WM 1570 Auburn Stella Perez WM 2553 Windsor WM 1003 Plano Rebecca Young Beverley Wattson WM 5453 Cape Coral Jimmie Moore WM 1072 Tifton Sandra Boken Jeffrey Ison David Hanner WM 1583 Madera WM 1200 WM 666 Sebring Janice Isenhour Deborah Prater Leah Franklin WM 1874 Englewood Carol WM 830 Rock Falls WM 1476 Clarksville LG 6017 Seymour Dave Oden WM 1602 Springfield WM 1570 Auburn Jeffrey Richard WM 2030 Sonora Colorado Springs Ramona Moseley Falkenstein-Miller LG 6020 Brooksville Susan Craemer Belinda Jackson Vicky Riley Scott Hanson WM 1583 Madera WM 3075 Panama City WM 575 Woodstock Gila Varela Guadalupe Garcia WM 844 Morris WM 1978 Plymouth WM 1709 Angola WM 902 Greencastle WM 2117 Los Banos WM 1404 Lake Zurich

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See More View Wayne’s short films on YouTube; just search for obiwayne1.

Allison Higgins Cheryl Livengood Alice Garlitz Timmy Harris Latarsha Charles Tammy McGlynn Brad Luoma WM 1618 Merrillville WM 1621 Centerville Kansas WM 1569 Maysville LG 6097 London WM 2938 Lafayette WM 1542 Gaylord WM 1609 Grand Rapids Judith Mahle Cheryl McHenry 30 years Denise Germann Harold Hensley Doris Dotson Tammy Morris Sherry Motzko WM 1310 Terre Haute WM 1621 Centerville WM 1569 Maysville LG 6097 London WM 448 Shreveport WM 2434 Iron Mountain WM 2274 Forest Lake Leann Fowler Melinda Martinez Michelle Moore WM 577 Olathe Wanda Hargett Farris Hensley Jr. Dean Ducharme Kari Pearsall Gwen Petersen WM 1547 Lafayette WM 1621 Centerville WM 1569 Maysville LG 6097 London WM 2913 Boutte WM 1642 Charlotte WM 1609 Grand Rapids Darrell Walburn Harold McDermit Jill Morris WM 382 Ottawa Ann Hickman Judy Howard Victoria Gaines Lisa Pfaff Marilyn Peterson WM 923 Noblesville WM 1621 Centerville WM 1569 Maysville LG 6097 London WM 912 New Orleans WM 3632 Sandusky WM 5976 Blaine Jennifer Parker Deb Nobel 25 years Shirley Hurtt David Hutchison Lysandra Jarrett Selene Porcelli Charlene Reinert WM 995 Franklin WM 1625 Le Mars WM 1234 Monticello LG 6097 London WM 1102 Baker WM 2338 Traverse City WM 1577 Buffalo Wanda Clemans Brenda Parks Marlys Ragan WM 592 Derby Charlotte Lewis Mark Irvin Stephanie Lebeau Martha Proteau Raegan Sack WM 1728 Anderson WM 1621 Centerville WM 1569 Maysville LG 6097 London WM 935 WM 1642 Charlotte WM 1609 Grand Rapids Charles Coomes Denham Springs Judi Roberts Denise Ritter WM 111 Chanute Kyla Lounsberry Johnny Johnson Diane Schember Bonnie Shafer WM 1566 Goshen WM 1621 Centerville WM 584 Dry Ridge LG 6097 London Gerald Lee WM 1592 Bad Axe WM 1609 Grand Rapids Jaquline Cox WM 469 Lake Charles Pamela Schooley Julie Ruba WM 577 Olathe Anna Price Recil Jones Dorothy Schroder Lisa Stanley WM 1310 Terre Haute WM 1625 Le Mars WM 1569 Maysville LG 6097 London Evette Neal WM 1642 Charlotte WM 1609 Grand Rapids Doris Epke WM 839 Baton Rouge Troy Stuckwisch Dorothy Sisul WM 664 Hays Brad Smith Ernest Jones Jr. Tim Tharp Barbara Sunell LG 6017 Seymour WM 1621 Centerville LG 6097 London LG 6097 London Jeffery Richardson HO 8081 Greenville HO 9694 Grand Rapids Pamela King WM 2132 Baton Rouge Michelle Wells Shelly Ward WM 242 Paola Jeffrey Tully Leland Marsee Kami Weitenberner Jason Winckler WM 1479 Valparaiso WM 1625 Le Mars WM 1569 Maysville LG 6097 London Beryl Tarver WM 1592 Bad Axe HO 8385 Grand Rapids Leo McDonald WM 1353 Harahan LG 6035 Ottawa Robert Turner Elizabeth Meade WM 665 Campbellsville WM 552 Whitesburg 20 years 20 years Ricky Miracle Maryland Christopher Carter Kathleen Mullery HO 9103 London HO 9692 Jonesville WM 5089 Inver Grove Heights CELEBRATING 35 YEARS William Patterson 20 years Susan Foster LG 6097 London Marie Airey WM 2358 Alpena “This job has so many benefits— Deborah Proffitt WM 2850 Hampstead Robben Learman Mississippi I barely know where to begin!” LG 6897 London Donald Lewis Jr. WM 1592 Bad Axe WAYNE BARNES | DIRECTOR OF CREATIVE, MARKETING, SPECIAL PROJECTS Vada Toler LG 6046 Williamsport Robert Wilkinson 30 years HOME OFFICE | BENTONVILLE, ARK. LG 6043 Coldwater Reynelle Smith, department manager, toys, WM 552 Whitesburg Michelle Smith Eddie Robinson Patricia Wagner WM 3804 Randallstown WM 816 Brookhaven Store 3717, Nashville, Tenn. LG 6097 London Minnesota 25 years Gary Whitaker Michigan Deborah Soldano Rita Welch LG 6097 London 25 years Debbie Hinson Rhonda Whitaker WM 1569 Maysville WM 848 Southaven Star Wars Winner WM 43 Junction City Iowa WM 1621 Centerville Gary Witt 25 years Robbie Bartick Grace Thompson LG 6097 London WM 1609 Grand Rapids Andre Thames Linda Wilson Deett Andrews As director of creative for the special projects team in marketing, 25 years WM 1187 Iola 20 years WM 2720 Madison WM 1621 Centerville WM 1593 Coldwater Laurie Bonham Daynine Anderson Samuel Baker Vanessa Wayne Barnes has been busy lately creating the look for the in-store Kathleen Barbour WM 1609 Grand Rapids WM 1625 Le Mars 20 years LG 6897 London Louisiana Washington Christmas signage—his team developed all the graphic elements, like the 20 years WM 5048 New Hudson Kathleen Bouchie WM 903 Jackson Deborah Bozwell Frank Fontaine Felix Bowling WM 1609 Grand Rapids Margery 30 years Sheri Clark snowmen, Santa, backgrounds, and more. His team also recently set the look WM 1621 Centerville WM 72 Pittsburg LG 6097 London Heckenberg Linda Bush WM 1642 Charlotte Danita Camilli 20 years for Back to School and Halloween, among many other projects. It’s a behind- Marilyn Buss-Ellis Harold Bowling WM 985 Fairfield Brian Mullenix WM 761 Raceland Kimberly Day WM 1609 Grand Rapids the-scenes job that Wayne loves and that he credits to a passion for Star Wars WM 810 Mason City LG 6035 Ottawa LG 6097 London Christine Chapman Cheryl Jakowski Lorraine Butler WM 1642 Charlotte Michaele Charnley WM 970 Picayune Robert Conger Brenden Bray that developed when he was a kid. WM 4256 Ames Donald Stanford WM 450 Shreveport Deborah Haas WM 1609 Grand Rapids WM 1621 Centerville LG 6735 Ottawa LG 6897 London Mary Esch “Star Wars was … marketed in a way that pulled back the curtain,” Wayne Denise Lewis Patrica Johnson WM 1923 Comstock Park Sandra Durovec WM 1025 McComb Joetta Cortesio Marlene Burke says. “They’d have specials on TV showing how effects were done. It made me WM 646 Anamosa Shirley Woodbury WM 170 Natchitoches Susan Jerome WM 1609 Grand Rapids WM 1285 Ottumwa WM 419 Pratt LG 6097 London Kay Fennell Michael Rose Annette Soignet WM 1592 Bad Axe Tanya Elich WM 273 Fulton realize that there’s a guy who gets paid to create an alien or who gets paid to Janet Daniels Kimberly Chambers WM 1526 Storm Lake WM 761 Raceland Helen Keyser WM 1609 Grand Rapids design or build a spaceship model. It all came together to create something WM 1621 Centerville LG 6097 London Wilson Hughes Jr. Jackie Salow Kentucky WM 1592 Bad Axe Ann Garvey WM 205 Philadelphia you’d never seen before. It’s always helped keep me creative, thinking about Annabelle Gengler Henry Collins WM 1506 Manchester 25 years Christine Kikendall WM 1609 Grand Rapids WM 1625 Le Mars LG 6097 London Sherry Thompson and trying new things.” Tyann Simmons 30 years Leon Alfano WM 1642 Charlotte Judy Gould WM 1088 Biloxi Cheryl Kauzlarich Leslie Eastridge One of those things: creating short films for Lucasfilm’s Star Wars Fan Film WM 1435 Creston Anita Morrow WM 489 Hammond Jacquelyn WM 1609 Grand Rapids WM 1621 Centerville LG 6097 London Bettie Whitfield Awards competition. Wayne first entered in 2005, and he won an award for Best Marjorie Smith WM 689 Somerset Peggy Gifford Kuykendoll Lin Greene WM 785 Waynesboro Debra Kauzlarich WM 647 Grinnell Robert Ethridge WM 909 Chalmette WM 5160 Jackson WM 2937 Hibbing Crossover Spoof (his film combined elements of Napoleon Dynamite and Star WM 1621 Centerville LG 6866 Hopkinsville Heidi Wegner 25 years Doris Slaton Kathleen Lightner Linda Hauser Wars). He entered the competition three more times and was a finalist each time. Lora Kelly WM 1723 Des Moines Lana Bach Scott Glasscock WM 23 Ruston WM 1642 Charlotte WM 1609 Grand Rapids Missouri Though he didn’t work on materials promoting merchandise from Star Wars: WM 1621 Centerville HO 9387 Lexington WM 1569 Maysville Lynette Long Shirley Heaton The Force Awakens (opening Dec. 18), Wayne says he was asked questions by Cheryl Kirkland Shirley Blevins Tony Gray 20 years WM 1592 Bad Axe WM 1609 Grand Rapids 30 years LG 6097 London Keith Brockman those who did and “was more than happy to chime in.” WM 1621 Centerville WM 1569 Maysville Stacie Badeaux Connie Hess Patricia Mauk WM 46 Bolivar Robin Labuschagne Sheryl Earhart Elizabeth Gulock WM 312 Ville Platte WM 1642 Charlotte WM 1609 Grand Rapids Wayne has his eye on some of the new merchandise, though. “I picked up LG 6097 London Dottie Davis WM 1621 Centerville WM 1569 Maysville Alirio Blanco Loretta Hubert a few items, but I’m pacing myself,” he says. “I’ve got a 6-year-old who’ll be WM 37 Farmington WM 405 Leesville WM 1562 Coon Rapids making his list alongside mine. That’s where our low prices come in, right?”

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ARCHIE DAVIDSON | GREETER STORE 457 | VIDOR, TEXAS It’s Good to Be King

“It’s like a family in this town,” says Debbie Durham, department manager, infants and apparel, at Store 457 in Vidor, Texas. And in that family, the role of the grandfather is filled by Archie Davidson— better known as Mr. Archie—a greeter at Store 457. According to Debbie, “Mr. Archie participates in everything,” at his store and in the Vidor community. “He doesn’t see limitations, and he’s very devoted.” In addition to his work at Walmart, Mr. Archie volunteers as a greeter at two local hospitals and is deeply involved in various issues in the community. “He would go out of his way for anybody,” Debbie says. “He’s very giving.” Mr. Archie’s kind and giving nature inspired the Vidor Chamber of Commerce to name him the King of Vidor at their annual Texas Barbecue Festival. According to Debbie, his coronation was celebrated with four standing ovations, and for months afterward, people who came in to the store congratulated him. As king, Mr. Archie will participate in Vidor’s homecoming parade, as well as other events throughout the year. His coronation is the latest milestone in a full life that includes service in World War II, a long career in the trucking industry, and a marriage of 61 years. Mr. Archie’s reign as the King of Vidor will last just one year but is certain to be memorable. “One lady said ‘we may not remember all the kings, but we’ll always remember Mr. Archie,’ ” says Debbie. “He’s loved in this community.”

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Gregory Ernsbarger Lavonne Marsha Stroberg Kay Melton Susan Price John Manning Beverly Coomer WM 19 Poplar Bluff Martin-Griffin New Jersey WM 1527 Elizabeth City WM 1288 Roxboro WM 1628 Sandusky Oklahoma 20 years 20 years South WM 680 Greeneville WM 567 Caldwell Randall George WM 1332 20 years Patricia Monroe Brenda Proffit 30 years Ruth Uhrig Jennifer Boone Carolina Elizabeth O’Connor Rosalinda Correa WM 80 Columbia South Sioux City 25 years WM 1097 Aberdeen WM 1937 Coshocton WM 1843 McMinnville WM 5469 Hanover WM 161 Huntingdon WM 865 New Braunfels Angelita Johannes Linda Bass Kenneth Welch Michael Myers Donna Abasta Nisa Nayaert Kathi Reese Christine Catania 25 years Chrisanne Rushing Gloria Escobedo WM 637 Lexington WM 3236 Freehold WM 564 Oklahoma City WM 1591 Harrisburg WM 172 Washington WM 1298 Jacksonville WM 877 Monroe WM 1594 Heath Antoinette Brooker WM 104 Milan WM 865 New Braunfels Debbie Cundiff Pennsylvania David Wilson David Northrup Donna Autry Doris Nicholson Angela Richards Marcia Constantine WM 728 Hilton Head Suzanne Wisdom Elizabeth Goad WM 1637 Omaha WM 231 Ada WM 2287 New Castle WM 79 Joplin New Mexico WM 1127 Wadesboro WM 1379 Greenville WM 1594 Heath 25 years Joan Monroe WM 683 Lawrenceburg HO 8121 New Braunfels Bonnie Hoover Blendia Berry Linda Parker Stacey Ross Julie Borris Betty Kopack WM 4664 Conway Patricia Gunter 20 years 25 years WM 231 Ada WM 3564 Willow Grove 25 years WM 1155 Lumberton WM 2247 Cary WM 1445 Port Clinton WM 3228 Delmont Jeffrey Wagner 20 years WM 602 Spring Barbara McKeever Kedron Blecha Sandra Lee Russ Hines Beverly Bumpass Douglas Burchill Kenneth Moser LG 6073 Pageland Marquita Blevins WM 3151 Omaha Gary Sullens Tamara Ross WM 564 Oklahoma City Elizabeth WM 4381 Branson HO 8701 Albuquerque WM 1579 Oxford WM 1034 Shelby WM 3580 Newark WM 1640 State College WM 2287 New Castle WM 5251 Chattanooga Harris-Gamble Clara Pitchford Eric Christians Richard Putzstuck Claudio Prudencio Cornelia Bush Janis Ciampichini Kathy Pfaff 20 years Tamberly Brown WM 4298 Humble WM 1637 Omaha Susan Smith WM 151 McAlester WM 343 WM 1306 Alamogordo WM 1552 Salisbury WM 5385 Defiance WM 2230 State College WM 2278 Erie Amelia Chapman WM 675 Union City Joan Kruse North Connie Wyrick Lake St. Louis Maria Sumpter Patty Rodriguez Phyllis Hawkins Doreen Ferguson Cindy Shumaker WM 634 Camden Adoracion Callicott WM 181 New Boston WM 5141 Omaha Patricia Snoor WM 232 Atoka Rosemary Holder WM 806 Las Cruces WM 1579 Oxford Dakota WM 1594 Heath WM 1640 State College WM 1607 Lewistown William Kleinstuber WM 578 Sevierville Veronica Miller WM 188 Cape Girardeau 20 years Susan Hill Marsha Spung 25 years Theresa Fields Michelle Vanorder WM 586 Conway Stephanie Cash WM 3391 Schertz John Rost II Nevada WM 1579 Oxford 25 years WM 1594 Heath WM 2230 State College WM 2208 Sayre Stephanie Langston WM 2310 Knoxville Richard Dees Trisha Dale WM 1514 Arnold Elaine Hollowood Maria Noriega Debra Fuhrman Thomas Weaver WM 1130 Laurens WM 868 Carlsbad Diana Tucker WM 73 Sapulpa Judy Terry 25 years WM 1156 Mooresville WM 1565 Williston WM 1911 Akron WM 5469 Hanover WM 2641 Allentown Julie Scott Paula Hodge Samuel Davis WM 914 Cassville Shannon Brents Jamie Huff Karen Stewart James Greenland Kim Weissman WM 396 Anderson WM 549 Hobbs Traci Warnock WM 894 Tulsa Rita Thomas WM 3728 WM 1288 Roxboro WM 1581 Fargo WM 5466 Grove City WM 2230 State College WM 5469 Hanover Annie Singleton North Las Vegas Sharon Smith Jeanne Elsey WM 135 Chillicothe Gertie Hyman Rebecca Herring WM 625 Georgetown WM 826 Farmington Ricky Williams WM 1626 Oklahoma City Joyce Westfall Yvonne Glitch WM 1641 Williamston 20 years WM 3580 Newark WM 1537 Gettysburg SAM-WISE WM 3354 Henderson Patricia West Ricky Keeler Puerto Rico WM 59 Joplin Marilyn Jones Timothy Curtis Leslie Horner WM 1306 Alamogordo WM 3430 Oklahoma City South Krissinda Gushard WM 1579 Oxford WM 1649 Jamestown 20 years WM 1640 State College 25 years “Exceed your customer’s 20 years WM 1560 Las Vegas Thomas Moore Edna Keel Joanna Blair WM 247 Henryetta Allen Jackson Lillian Carrion Dakota Joseph Dorothy Jestes New York WM 1641 Williamston Ohio WM 2910 Salem WM 1640 State College LG 7480 Catano expectations. If you do, Higginbotham WM 1584 Las Vegas Linda Noseff 25 years WM 46 Bolivar Helen Keel Michael Burke WM 38 Idabel Jenny Keckler Aileen Charles Mathews 30 years WM 1641 Williamston 25 years WM 2966 Wadsworth WM 1537 Gettysburg Collazo Nieves Nora Bailey they’ll come back over Evelyn Rikard Sharon Jones HO 8701 Henderson Scott Stacy HO 9471 Caguas WM 1535 Sioux Falls WM 159 Columbia Cleo Lee Carol Beatty Paula Butkowski WM 134 Elk City Sonya Keith David May WM 4570 Napanoch WM 1641 Williamston WM 1628 Sandusky WM 2316 North Olmsted WM 1640 State College Felix Janet Gullion and over again.” Velva Lafever HO 9594 Reno Debra Roberts Rodriguez Gomez WM 1604 Rapid City WM 914 Cassville Katrina McCormick Vicky Teresa Clever WM 38 Idabel Pamela Kennedy James Monterosso 25 years WM 5118 Raleigh Blazik-Barnbrugge WM 2400 Chillicothe WM 1537 Gettysburg WMPR 2423 Carolina Travis Keller Sam Walton Jo Laird WM 2838 Henderson Judy Rogers WM 1429 Fremont Debbie Smith Yahaira Tatis Colon WM 3872 Rapid City WM 313 High Ridge Tammie Moore Sharon Davis WM 212 Norman Christine Kramer Dena Walker WM 1966 Geneseo WM 3305 Mayodan Connie Catri WM 1521 Cincinnati WM 1537 Gettysburg WMPR 5803 San Juan Donald Rausch Dustin Lansdown WM 2189 Reno Roslyn Trollinger Peggy Mrozinski WM 1628 Sandusky Stephanie WM 1604 Rapid City WM 379 Ozark 20 years WM 134 Elk City Michael McCullough Peter Walker WM 2704 Randleman Cindy Cox Washburn WM 2129 Clearfield 20 years Debra Sherman Barbara McCutchen WM 2106 Reno Glenn Arenos Brenda Bilbraut Wendi Fuller Jesse Moreno Wanda Newton WM 1628 Sandusky WM 2400 Chillicothe WM 3872 Rapid City WM 2221 Springfield WM 2355 Williamsville 20 years Arline Miller WMPR 2072 Guayama WM 1606 Hixson WM 1198 San Antonio WM 2256 Henderson Linda Crawford Carol Grant WM 1640 State College Ronald Smith Agripino Palomares 20 years Barbara Boyer Beverly Jones Suhail Cuevas Barbara Gunter Willie Nelson Sheila Pankey WM 1990 Delaware WM 1750 Marion WM 1604 Rapid City WM 2955 Kansas City WM 2355 Williamsville LG 8866 Marlow Sarah Pfleegor WMPR 2067 Mayaguez WM 1469 Chattanooga WM 3500 Houston Barbara Hammons WM 1255 Laurinburg Gale Dickman Christopher WM 1640 State College Keith Sugden Joshua Reed WM 2402 Elko James Campbell Alena Miller Jesus Custodio Barbara Jones Rosalinda Ortiz Donna Parrish WM 1628 Sandusky Kamlage WM 1604 Rapid City WM 648 St. Peters LG 6838 Marcy WM 73 Sapulpa Linda Poulson WMPR 3683 Rio Piedras WM 668 McMinnville WM 865 New Braunfels Rodney Helms WM 2256 Henderson Jacqueline Filsinger WM 1407 Lebanon WM 1537 Gettysburg Peggy Scott WM 3473 Las Vegas Bonnie Jacobson Alicia Mustin Gamily Gonzalez Charles Ottinger Mary Rodriguez Margaret Taylor WM 1986 Norwalk Larry Karch WM 95 Desloge WM 2355 Williamsville WM 2734 Norman Ralph Reese Jr. WMPR 2072 Guayama Tennessee WM 1606 Hixson WM 259 Rockwall Bobby Jackson WM 1579 Oxford Leslie Freeman WM 1718 Findlay Samantha Patterson WM 1640 State College Michael Saathoff Kathy Sills WM 3277 Reno Liza WM 1628 Sandusky Sondra Kuhn Antonio Hernandez Rosa Provencio Garzetta Wagstaff LG 7815 Ochelata Barbara Refalsky 30 years WM 3888 San Antonio WM 9 Sikeston Katherine McVey Marengo-Defries WM 1427 Circleville WMPR 2085 Isabela WM 268 Savannah WM 1614 Durham Glen Grady WM 1640 State College Billy Braswell Noelle Stewart WM 1560 Las Vegas WM 2405 Hamburg Debbie Payne Wilfredo Gary Reed Joanne Sampsel Robin Wells WM 3581 Zanesville Amy Martin WM 304 Springfield WM 914 Cassville Tammy Martin WM 823 Ponca City Patricia Ring Marcano Figueroa WM 672 Alcoa WM 1103 Houston Aaron Olson WM 1579 Oxford Paul Herring WM 2400 Chillicothe WM 1640 State College WM 2104 Newburgh Vivian Quistian WMPR 3688 Corozal Diana Henry Stacey Taylor WM 2189 Reno LG 7012 Michele McDowell Joyce Reynolds Karon Williams WM 225 Sulphur Melissa Sandoe WM 4435 Nashville 25 years WM 190 Kennett Tricia Stultz Patricia Peck Washington Court House WM 1289 Wilmington Yanira Merced WM 1469 Chattanooga WM 1641 Williamston WM 1537 Gettysburg Ricardo Arreola Dorothy Wahl WM 2106 Reno WM 2264 Schenectady WMPR 2240 Humacao Frances Slater Theresa Wilson Robert Kadlubowski Thomas Pisarcik 25 years WM 1117 Plano WM 79 Joplin Carolyn Trimpey Zoila Morales WM 192 Columbia WM 1641 Williamston WM 2362 South Euclid WM 4479 Perrysburg Oregon Jerry Braden WM 1640 State College WMPR 1854 Hatillo Linda Askins New North Sharon Knauer Sandra Stocky Robert Vaughn WM 192 Columbia WM 1235 San Antonio WM 1628 Sandusky WM 2400 Chillicothe 25 years Elba Ruiz Nebraska 20 years WM 1537 Gettysburg Edith Compton Texas Thomas Baker Carolina Teena Bland WMPR 2067 Mayaguez Hampshire Shirley Bailey Irene Lewis Penny Swallow WM 687 Crossville WM 1129 Austin WM 5440 Happy Valley Susan Weatherly Saul Santana 25 years WM 1379 Greenville WM 1628 Sandusky WM 1331 Sidney Kevin Conlee 30 years 20 years 30 years WM 1537 Gettysburg WMPR 2067 Mayaguez Linda Belk Nancy Dirks Lisa Neal Susan Freitas WM 1561 Memphis Charles Brown Robert Floyd April Johnson Yolanda Williams WM 777 West Orange WM 5141 Omaha Paul Lowe WM 1816 Knightdale WM 1443 Cincinnati WM 5424 Eagle Point Marta Soto Arroyo WM 2688 Tyler WM 7315 Hickory WM 1656 Meadville Patsy Greene Raymond Bollum WM 2057 Rindge Elsa Lacy WMPR 3688 Corozal Teresa Gallaher Anita Stegall Lila Lamm Joseph Peevyhouse WM 668 McMinnville Rita Brownlee WM 813 Brownwood WM 5368 Salem WM 265 Terrell WM 1585 North Platte WM 877 Monroe WM 1354 Washington HO 9956 Wooster Pamela Hockett John Cessna WM 677 Dyersburg LG 6068 Sanger

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Vintage Toys See photos of more toys Walmart has sold over the years at WalmartMuseum.com.

Maria Chapa Cresta Walker Elsa Navarro Judy Krueger WM 397 McAllen LG 6036 Palestine WM 2404 San Antonio 20 years West WM 1650 Saukville Nanette Chapa Connie Perez Stanley Andress Virginia Diane Labelle WM 2257 Houston 20 years WM 703 Tomball WM 1524 Chester WM 1551 Franklin Joe Cumby Gloria Adame Gopal Pothukanuri Judy Bullock 25 years Stephanie LG 6823 Sutherland WM 3286 Hickory Creek WM 3391 Schertz WM 1117 Plano Carolene Sheets Letourneau James Davis Drusilla Arrington Ted Pynas Gregory Byers WM 1653 Weston WM 2936 Milwaukee From the Walmart LG 6023 Sutherland HO 8701 Murphy WM 651 Beaumont LG 6016 New Braunfels Janet Maechtle Heritage Archives: Chesley Elder Maria Barber David Rader Iris Caldwell 20 years WM 1650 Saukville These Toyland tabs WM 265 Terrell LG 6012 Plainview WM 1494 Corpus Christi WM 2312 Roanoke Gina Howe Georgianna from the 1960s and Nichol Freeman Joy Barrett Stephanie Roberts Mary Caldwell WM 1714 Fairmont Michalski 1980s the hot toys. WM 746 Temple WM 2404 San Antonio WM 5449 Missouri City WM 3243 Roanoke Sandra Paitsel WM 1394 Greenfield San Juanita Gallegos Jesus Benitez Yolanda Roundtree Fred Cosier WM 2933 Princeton Claudia Mikula WM 5713 Laredo WM 3341 Dallas WM 285 Huntsville WM 1852 Woodbridge WM 5667 South Milwaukee Donetta Gardner Caroline Billingsley Alberto Rubio Anthony Hartwell Wisconsin WM 872 Pearland WM 398 Longview WM 546 Richmond WM 2312 Roanoke Linda Pride WM 1650 Saukville Steve Herrera Gerry Bradford Beatrice Rubio Mark Haynes 30 years LG 6016 New Braunfels WM 1254 Bellmead WM 5080 Hurst WM 1350 Lynchburg Mary Ross-Slupecki Barbara Burkhart WM 1551 Franklin Consuelo Hinojosa Eugena Burrows Diane Salazar Linda Hurt WM 958 Platteville WM 808 Lake Jackson WM 610 Stephenville WM 626 Seminole WM 1399 Bedford Nancy Streff Vickey Christnot WM 2658 West Bend Cecilia Ibanez Mary Eatmon Cecilia Sandoval Angeli Louisos WM 1453 Green Bay WM 3320 Palmhurst WM 3631 Crowley WM 449 Port Arthur WM 3243 Roanoke Julie Sutinen Kathleen Hoffman WM 1650 Saukville WM 882 Prairie du Chien 20 years CELEBRATING 35 YEARS 25 years Michael Baker WM 1176 Stoughton Sandra Antross “Working at Walmart, I have formed WM 5667 Stacy Bryant some lifelong friendships.” South Milwaukee WM 1430 Oshkosh Barbara Belott Karen Ginnow WM 1551 Franklin WM 1908 Green Bay Geri Hosticka, assistant manager, Store 195, Marlise Blinten Doreen McLaughlin Excelsior Springs, Mo. WM 1551 Franklin WM 1394 Greenfield Joan Brecke Debra Olson WM 1650 Saukville WM 2421 St. Croix Falls Roy Irby Stella Gandy Lenora Strong Karen Meeks Elizabeth WM 1254 Bellmead WM 822 Amarillo WM 2123 Texarkana WM 1406 Winchester Brindza Marshall King Sean Godi Latanya Walker Joyce Parker WM 5667 Wyoming LG 6812 Plainview WM 467 Denton WM 3500 Houston WM 2312 Roanoke South Milwaukee Jeffrey Lohse Matthew Hackworth Jaime Zavala Christopher Rote Carole Campbell 25 years WM 765 San Antonio WM 2160 Petersburg WM 1551 Franklin LG 6836 Palestine WM 463 Beeville Billie Abee Maria Mendez Sherby Henderson George Taylor Kathleen Ceranski WM 1508 Sheridan WM 236 Crockett WM 4697 Lynchburg WM 1551 Franklin WM 2505 Missouri City Utah Antonette Dolphay Judy Nikkel Maria Hernandez Angela Woodie Gina Conner WM 1485 Gillette WM 1279 Houston WM 2646 Pearisburg WM 1551 Franklin WM 421 Decatur 25 years Brenda Garnick John Drobka Juan Palafox Georgia Johnson Ralph Winn WM 1485 Gillette WM 226 Atlanta WM 1394 Greenfield WM 461 Eagle Pass WM 1573 Price Washington Debra Jager Gracie Perez Glenda Jones Charlene Gaulke WM 1485 Gillette WM 463 Beeville WM 1050 Lamesa 25 years WM 1650 Saukville Toy Time 20 years Joanne Ottema Deborah Gaworski Mary Propes Frank Jurado Cherelyn Williamson Fay Roach WM 1508 Sheridan WM 1274 Whitewater WM 3591 Montgomery WM 1198 San Antonio WM 1768 Orem WM 3531 Lacey Whimsical events capture the spirit of the holidays. Rosa Ramos Shirley Koonce Norma Saholt Mark Gonwa 20 years WM 1494 Corpus Christi WM 777 West Orange WM 3850 Tumwater WM 1267 Sun Prairie Virginia Carla Lefaivre Walmart’s Toyland Grand Opening celebration has Home Office. Early events featured dolls, trains, Cynthia Remagen Darrell Lewis Dianna WM 1461 Rock Springs WM 752 Pasadena WM 220 Burleson 20 years Grindstaff-Abbott been a part of our retail history since the days of and a miniature bowling set among the toys being 25 years WM 2986 Neenah Dan Pendleton Kevin Matus Heather Brown LG 7077 Cheyenne Jose Sanchez Karen Jarvis Walton’s 5&10, and that excitement continues to promoted. Associates—sometimes in costume— WM 789 Mesquite WM 248 Mexia HO 8081 Shelton Joyce Herkowski WM 2312 Roanoke WM 1650 Saukville be renewed year after year. would offer demos, balloons, and refreshments. It’s Michael McCollister Chris Bryant Nanci Smith Larry Martin “The stores used to take over action alley with toy no wonder the celebration is still a big part of our WM 1126 Boerne WM 1044 Tyler WM 2516 Renton Rebecca Hiracheta WM 1301 Roanoke WM 1551 Franklin Maria Elena Regina D’Agosta pallets and balloons and really make it an event,” says holiday events. And after all, what better way for kids Roger Spencer Angie Vaughan Menjivar WM 2325 Port Orchard Mary Jo Johnson WM 1117 Plano WM 1301 Roanoke Andy Prince, merchandise manager, toys, at the to prepare their wish lists for Santa? LG 6016 New Braunfels WM 1167 Kenosha

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1215_MS_Anniversaries (Working Copy).indd 48 11/10/15 4:13 PM We Are Walmart / My Walmart Journey Finds, Food, & Fun

Why Walmart I needed a job, Checkout and I heard Walmart was going to open. I helped set up the Advice jewelry department. for New It’s like a family Associates I tell the cashiers here. We get a lot you’re the last person the of good feedback customer sees. Roll by Roll We want friendliness On average, each from customers. from the front end. customer purchases two rolls of wrapping We’re here to serve paper. It took less than customers as our one roll to wrap this main priority. 26" Huffy Nel Lusso Women’s Cruiser Bike.

MY CAREER HIGHLIGHTS

Norma Nava, front-end My Proudest zone manager, Store 1257, Moment Stamford, Texas 26-year associate Winning our store’s Associate of the Year in 1989 Wrap Up Hired as jewelry 2011. I was in tears when associate they announced me. I didn’t know what to 1994 Wonder Promoted to say—I just started crying. layaway customer During the holidays last year, service manager Walmart sold more than 77.5 2001 square miles of wrapping Promoted to My Next Goal paper—enough to cover pharmacy the Home Office’s town of technician and To become an assistant manager. Everybody department tells me to go into the program, since I’ve Bentonville, Ark., and nearby manager done everything throughout the store. I Rogers, Ark., combined. 2014 tell new associates that it’s OK if you don’t Clearly, we’re all as dedicated Promoted know something. Ask someone. I had to ask to wrapping as we are to to front-end questions when I started out because I didn’t giving. Which leads to the zone manager know. I wanted to do it the right way. gift on the next page: tips on how to handle wrapping any 50 Walmartworld.com oddly shaped present.

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It’s in the Mail! Get tips for safely shipping your presents at walmartworld.com/ ShippingGifts.

How Do I Wrap That? It can be a challenge to wrap gifts that don’t come in a box. “Gift bags can be used, or use various-size boxes to fit the gift, and then it can be wrapped,” says Renée. If you’re feeling bold, try these tips from Mia Canada, master wrapper at That’s a Wrap! in Atlanta.

Seasonal wrapping supplies provided by Renée Simpson, senior buyer, general merchandise, seasonal, Home Office

Wrap Something Half-Boxed, Wrap Something Long and Narrow Wrap Something Round Half-Exposed Wrap Something Bulky 1 Mia suggests using 1 Use double-sided tape, 1 Use a piece of card- 1 Start with tulle fabric a similarly-shaped item curling ribbon, and tissue board or poster board to and satin ribbon from to conceal your gift paper. “Sometimes, tissue cover the exposed portion the craft department. before wrapping, like of the box. “It’s easier to paper is easier to maneuver 2 Wrap the tulle inserting a lightsaber level the playing field,” says than quality wrapper paper,” around your bulky item into an old wrapping says Mia. Mia of this technique. paper roll. much like you would if 2 Tape the tissue paper 2 Fold the board to it were paper—folding 2 Use paper to wrap to your item, and then create a corner that will the sides first, and then the disguised gift. wrap it around so that you serve as the edge of the folding the seams. box. Tape it securely to 3 Use ribbon and slightly cover where you 3 Wrap satin ribbon the original box. bows to conceal started. Tape again with around it to secure it the top. double-sided tape to 3 Wrap with paper and make a pretty bow conceal the seam. and top off with ribbon on top. 3 Use curling ribbon to and a bow. tie the sides so that it looks like a piece of hard candy.

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#wearwalmart Faded Glory One Piece Hooded What to Do With Fun. Trendy. Cozy. PJ-Animal Leftover Paper All Three in One Gift! Whether for a family member or for a friend, Done wrapping? Take those remaining odds and pajamas make a cozy and practical gift. ends and create custom frames for your favorite photos. Just use these simple instructions, The The week before Christmas is Walmart’s biggest sales time for ladies courtesy of Command™ Brand. Countdown Is On! sleepwear. Walmart will sell more in that week than in the months Sixty-one percent of of September or October. Brooke Burton, associate buyer of Walmart’s wrapping paper ladies sleepwear and scrubs, and Debbie Horton, senior buyer and bow sales happen of ladies sleepwear and scrubs, both at the Home Office, recommend SUPPLIES during the 14 days before these popular options. Christmas; 39 percent occur Printed photos during the last week Wood photo before Christmas. frames Cardboard The One-Piece Option (if needed) One-piece pajamas let your personality shine. (In 1 Position the frame. Remove the glass Japan, people go out in kigurumi—pajamas that look Wrapping paper and back card (if included) from the frame. Place like giant stuffed animal costumes.) These full-zip, Small bows the frame, face down, on the wrapping paper, long-sleeve, plush pajamas also have capes, (optional) hoods, and drop seats. “Available in colorful which should also be face down. Make a cut prints and quirky characters, you’re sure Scissors in the part of the paper centered in the frame to find a favorite,” Brooke says. Plus Scotch® adhesive opening, and then make diagonal cuts toward they’re only $19.97. dot roller or each corner of the frame. This will help you Scotch® tape wrap the paper around the frame. Command™ picture hanging 2 Start wrapping. Trim and fold the paper One Piece Hooded strips PJ-Minion around the frame as needed. Secure on the back with Scotch® adhesive dot roller or tape.

3 Add the photo. Replace the frame glass and/or place a photo in the frame opening. Looking for Other Options? Replace the frame’s back card. If it doesn’t have Turn the page one, cut cardboard to fit and attach. Add bows. for even more sleepwear! 4 Design the gallery. If you wrap multiple frames, lay them on the floor to determine how you want to arrange your wall gallery.

5 And hang. Attach the Command™ picture hanging strips to the frames per the package instructions.

From left: Morgan Blanding, department manager, ladieswear, and Tia Matier, 54 Walmartworld.com department manager, infants/girls, both of Store 5320 in Greensboro, N.C. Walmartworld.com 55

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Find It at the Photo Prefer Separates? Center! The 16-by-20- Ladies, stay trendy with an array of stylish inch canvas, available prints and colors in separate tops, bottoms, or same day, is a great robes. Guys: Opt for Fruit of the Loom’s fleece photo gift choice. and flannel pajama bottoms (which account for roughly $40 million in sales annually!). Kids? Try Walmart’s licensed sleep sets. Walmart offers coat sets, fleece pants, and long-sleeve T-shirts in a variety of characters that customers continue to vote for.

Faded Glory Supermink Plush Robe

Faded Glory Supermink Plush Sleep Top

Faded Glory Supermink Plush Sleep Pant

Quality-Tested GREAT SAME DAY GIFTS Treated for Softness How to Shoot a Keepsake The plush materials of A study of holiday Walmart’s sleepwear are The number of photos uploaded daily Use holiday filters. Apps like Photo consumer trends specially crafted to increase showed that three softness inside and out. to five of the leading sites Grid and Camera360 Ultimate let you of the top five items grew from fewer than 300 million five add holiday effects, including things that drove the most Stitched to Last years ago to 1.8 billion-plus as of May These items use yarns designed like frames, stickers, and text. revenue in Q4 2014 2014. Clearly, we love taking photos. were photo prints for durability and a soft touch. Stabilize the phone. Keep the phone We love gifting them, too. “Personalized in various sizes. Your level and still when you’re snapping Wash-Tested photo gifts are a $5 billion industry that store’s Photo Center Garments go through pictures, or you’ll get blurry ones. If offers gifts like prints, continues to grow,” Sean says. Try these extensive wash-testing to possible, use a shutter-release option calendars, posters, ensure the color doesn’t tips to shoot a photo worth giving. fade, and that the garment rather than the touch screen. and photo books, maintains fit. available for pickup Look for candid shots. Authentic on the same day. Insight from Just bring in your Designed for Comfort Sean Branham, reactions and emotions can’t be The supermink top has raglan senior manager, Photo posed. Hang out with your phone digital image, stored sleeves, which are roomy for on your media card ease of movement. Services, Home Office and be ready to capture that or cellphone. And spontaneous moment. don’t forget your 10 percent discount!

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moving toward the center, to 3. Spoon ice cream into pie crust and create a swirl effect on top of each spread evenly. Place pie in freezer cupcake. Sprinkle lightly with for 1 hour or until firmly frozen. peppermint candies. Chill until 4. Spread fudge topping evenly ready to serve. over pie. Freeze until set, about Makes 2 dozen cupcakes. 30 minutes. Whip cream in Per serving (1 cupcake): medium bowl with electric mixer 240 calories, 12 g fat (4.5 g saturated fat), at medium-high speed until stiff. 20 mg cholesterol, 210 mg sodium, Fold in 3 tbsp peppermint candies. Chocolate- 32 g carbohydrate, 1 g fiber, 4 g protein Spread whipped cream over pie. Peppermint Freeze at least 4 hours or until Mousse Cupcakes firm. Garnish with additional crushed peppermint candies Prep time: 25 minutes just before serving. ONE FOOD, THREE WAYS Cook time: 25 minutes Makes 10 servings. Per serving: Crisco® Original No-Stick 450 calories, 27 g fat (13 g saturated fat), Cooking Spray 60 mg cholesterol, 270 mg sodium, 1 package Pillsbury™ Moist 47 g carbohydrate, 3 g fiber, 6 g protein Tastes Supreme® Devil’s Food Premium Cake Mix 1¼ cups water Like ½ cup Crisco® Pure Vegetable Oil Triple-Chocolate 3 large eggs Peppermint Pie 1 cup heavy cream Christmas 1 14-oz can Eagle Brand® Prep time: 15 minutes Sweetened Condensed Milk Cook time: 15 minutes (plus freezing Minty-Fresh These recipes, ½ cup milk time: 5 hours, 30 minutes) Customers 1 package instant devil’s food Crisco® Original No-Stick The $1 peppermint cane provided by The or chocolate-flavored Cooking Spray is Walmart’s top-selling pudding and pie filling mix 1 7.4-oz. package Martha Creamy candy cane item. J.M. Smucker (4-serving size) White® Chocolate Chocolate Peppermint Coffee ½ tsp peppermint extract Chip Flavored Muffin Mix Typically, about Total time: 5 minutes Company, show 2 tbsp crushed ¼ cup butter, softened 80 percent of Walmart’s three ways to peppermint candies ⁄ cup roasted salted 6 oz hot, fresh-brewed Folgers candy cane sales are almonds, chopped Classic Roast® Coffee made in December. enjoy the flavor 1. Heat oven to 350 F. Line 24 muffin 3 cups peppermint or mint 1 generous scoop peppermint Dec. 18 was the peak cups with paper baking cups or chocolate chip ice cream, ice cream day for candy cane of peppermint spray with no-stick cooking spray. slightly softened 1. Pour coffee into large mug. sales last year. Prepare cake mix according to 1 cup Smucker’s® Hot Fudge Add ice cream. this season. package directions using water, Spoonable Ice Cream Topping 2. Stir until slightly melted. Placed piece to piece, the oil, and eggs. Divide evenly into 1 cup heavy cream For an extra-special treat, top Great Value peppermint Starlight mints Walmart Tons of Taste prepared muffin cups. Bake 3 tbsp crushed red-striped with whipped cream and add a peppermint hard candies sells every year would Walmart sells more than according to package directions. cinnamon stick or sprinkle with 4 million pounds of Cool completely on wire rack. Crushed red-striped cocoa powder, ground nutmeg, cover 44 miles. Great Value peppermint 2. Beat cream in medium bowl with peppermint hard candies or ground cinnamon. Starlight mints a year— electric mixer on medium speed for garnish Most peppermint roughly the same weight Makes 1 serving. Per serving: Starlight mints sales as 890 elephants! until stiff peaks form. Combine 1. Heat oven to 350 F. Spray 9-inch sweetened condensed milk, milk, (Nutrition may vary based on brand are made in the fourth pie plate with no-stick cooking quarter, with 9.8 percent pudding mix, and peppermint and amount of ice cream used.) spray. Blend muffin mix, butter, of them in December. extract in large bowl. Beat with 210 calories, 10.5 g fat (6 g saturated fat), and almonds in medium bowl with 37.5 mg cholesterol, 60 mg sodium, electric mixer on medium-high fork just until crumbly. Press evenly 25.5 g carbohydrate, 0 g fiber, 3 g protein speed until well-blended. Fold in onto bottom and up sides of whipped cream until evenly blended. prepared pie plate. Chill 5 minutes or until thickened. 2. Bake 12 to 15 minutes or until The recipes appearing in Walmart World are either user-submitted or content 3. Spoon into large decorating bag beginning to look dry. If crust is generated from another third party. Walmart World does not sponsor, recommend, fitted with large star tip. Starting slightly puffy, press down gently or endorse any specific recipe. All content, including but not limited to recipe and health information, provided is for educational purposes only. If you have a food at outside edge of cupcake, pipe with back of a wooden spoon. allergy, speak to your physician and/or a registered dietitian for a comprehensive list frosting in a circular pattern, Cool completely. of foods and their derivatives to avoid prior to using any recipe from Walmart World.

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Baking With the Kids? Try Great Value refrigerated sugar cookie dough, which requires less prep. Sales of this delicious ingredient typically increase in December. In 2014, Let the Walmart sold 3,889 more cases in December than Baking in November! Begin!

o create these eight beautiful 5 Top Tips for the Best TChristmas cookies, Sugar Cookies Ever start with simple-to- make sugar cookie Stay cool. cookies; chill *Handle dough cookies before dough. All of the recipe with the coolest baking. Cold ingredients—and the part of your dough is easier hands—your to work with Wilton cookie decorations fingertips— and holds its shown here—are so it doesn’t shape better clump or stick. in the oven. available at Walmart. Visit * Get dusty. * Be careful! walmartworld.com/ Lightly dust First, don’t roll counters, rolling out your dough SugarCookies for the pin, and cutters too thin. And with all-purpose second, pull dough recipe and full flour to keep scraps away decorating instructions. dough from from cutouts tearing. before using Just chill. a flat spatula to *Chill dough gently transfer before rolling cookies to and before baking sheets. cutting out Stay in *shape. Let baking sheets Spiced Dippers cool between batches—warm Modern Christmas Trees pans lead to flat, distorted shapes. Flaky Snowmen

Cinnamon “Rolls”

Elf Hats

Stained-Glass Snowflakes

Chocolate-Toffee Sandwiches

Fruit-and-Nut Rounds

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’Tis the Season for David Says Ugly Holiday Sweaters Try This Activity!

Who influenced To boost holiday cheer at Store 1826 in Visalia, Calif., last me comedically … Dennis Miller, Steve Martin, Christmas, three associates hosted a homemade ugly and Eddie Murphy were holiday sweater contest—and they shared their photos probably the main three with Walmart World. Here’s why they love their sweaters. early on. Fans would be surprised to Ashley Choate, know that … “It was so much fun. We got everything I used to skateboard department we needed to make the sweaters from manager, in pools and ramps Create 3-D Walmart, down to the glue guns. It helped cosmetics when I was younger and less creaky. boost holiday spirit, and I’m glad that Holiday Walmart allowed us to be cheerful about The person the season in this way. It’s fun to wear Gift Tags who inspires me … something outside of our usual uniforms.” My mom—and anyone Take holiday gift tags up a notch working hard and trying with this colorful DIY, brought to you by Crayola. All you need is to do what they want to do. glitter, glue, markers, scissors, My favorite Crayola Model Magic®, and ribbon. holiday … Tracie Caldwell, 1. To make a smooth gift-tag Christmas is probably department “It was fun to participate, and base, roll out the Model Magic my favorite because manager, it added excitement to a time color of your choice between domestics two pieces of vinyl. everyone has to get and furniture when the store can be stressful. together and hang out. It was fun to see what crazy ideas 2. Use scissors or a modeling tool to Celebrity Q&A It’s the best chance of cut tag shapes. Press a drinking getting everyone in the people came up with—some of straw into the top of each one to family in the same room. the sweaters were kind of noisy! make a hole for the ribbon. David Spade Customers laughed and thought 3. Use more Model Magic to The key to make holiday designs and add being funny … Next month, comedian and actor David Spade will be entertaining audiences in it was cool.” them to the tags (Model Magic I really have no idea. sticks to itself). Add texture Joe Dirt 2 (on DVD Jan. 5). This month, catch him in Hotel Transylvania 2, on Dec. 22 Maybe being relatable is with a modeling tool. Model (in stores Jan. 12). Here, David shares his favorite roles and reveals who inspires him. part of it, but I think you Magic dries to the touch over- night and air-dries completely just have to be funny or not. in two to three days. Deanna What was your This is a hard one to answer. I If someone doesn’t “We wanted to get everyone in the 4. Embellish the tags with glitter laugh at my joke, I … Gonzalez, favorite TV show love Joe Dirt because it was a holiday spirit, so we told everyone to department and glue. Allow to air-dry. I may try it another way if I manager, or movie to fun and unique character to make their own holiday sweaters. Mine 5. Write “To” and “From” on each like it, but eventually I’ll yank fabric/crafts Q make and why? Aplay. I loved Grown Ups because I really had an ornament on it that looked like a tag with a marker, tie with it if it continually bombs. and celebrations liked being with that crowd. I had a live dove. Some associates really got into ribbon, and add to gift pack- it. It’s amazing what a glue gun and a few ages. They work as ornaments great time on The Do Over, which I just My advice to aspir- and doorknob decorations, too! finished with Adam Sandler on . ing comedians … dollars can do. I think other stores should Ethan Calvin There is no overnight try this because it’s a fun way to be festive cashier, And of course, the TV shows are sort For more detailed Store 1284, success. Once you pick this and get into the spirit.” instructions, visit Phenix City, Ala. of my day job, and I always had a great career, you’ll be in it forever walmartworld.com/ time with those people. I got lucky. in some way, shape, or form. HolidayTags.

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Yes, this spark was designed by an associate!

DANIEL KETCHAM | MARKET MANAGER | MARKET 263 | ROCKFORD, ILL.

SAM WALTON TAUGHT ME: The value of listening to your associates.

WHEN I MET HIM: I was a department manager in Peru, Ill., when we learned that Sam Walton was flying into the airport. When he came to our store, I was excited to show him around automotive, which was my area. We darted down several aisles as I eagerly showed him hot items. At one point, Sam removed a small tape recorder and spoke into it. He said, “I’m here in Peru with Dan Ol’ Boy, and he is showing me this item called Campa Chem.” It was an amazing experience! Later that day, all the department managers went to the lounge, where Sam was looking over our financials. He meticulously went through each department and asked each of us how our sales were and challenged us if they were not good. It was at this point that I decided to make Walmart a career instead of a job.

PUTTING IT TO USE: If the owner of Walmart is going to give me a minute of his time, I can certainly do the same for my associates. No matter what’s going on in my day, when an associate approaches me and needs to talk, I give him or her my full attention. In that moment Congratulations to Kyle Roof, pharmacy technician at Store 195 in Excelsior Springs, Mo., for winning the WalmARTIST Spark Challenge. in time, that associate is the most important person in the room. Read more about Kyle at walmartworld.com/HolidaySpark.

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Apple Pie Three types of apples are used in the Walmart Bakery’s family-size apple pie: Northern Pumpkin Spy, Jonagold, and Pie Honeycrisp. The Walmart Bakery’s pumpkin pie won the blue ribbon for the American Pie Council’s National Pie Championships.

Try Our New Pies! Walmart’s bakeries recently introduced two new delicious pies: Premium Pecan Almond and Premium Scrumptious Berry Streusel. Take one home today!

Pecan Pie Walmart will sell a pecan pie every second during the month of December!

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