Statistical Quality Control in Cable Industry Case Study: Copper Consumption Reduction in Nexans IKO Sweden
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Statistical Quality Control in Cable Industry Case Study: Copper Consumption Reduction in Nexans IKO Sweden Payam Sabet Azad & Reza Mokhlesi Master of Science in Industrial Engineering with a major in Quality & Environmental Management Nr 3/2009 Reza Mokhlesi: [email protected] Payam Sabet Azad: [email protected] Master thesis Subject Category: Industrial Engineering University College of Borås School of Engineering SE-501 90 Borås Telephone +46 033 435 4640 Supervisors: Fredrik Torstensson, Site Manager Nexans IKO Sweden Roy Andersson, University College of Borås “New opinion are always suspected, and usually opposed, without any other reason but because they are not already common” John Locke 1632-1704 (An Essay concerning Human Undersatanding, 1690) Acknowledgments Grateful acknowledgement to my parents, who never give up in giving their support to me in all aspects of life.( Payam) Dedicated to my wonderful parents, for providing me with the opportunity to be where I am, and my girlfriend Nana, for all her love and support during this work. (Reza) This essay was improved by conversations with a large number of people who helped debug it. Particular thanks to Fredrik Torstensson our supervisor in Nexans IKO Sweden for his enthusiasm, support and his patience. He always tried to find some time to discuss our issues and guide us through our research. Abstract This thesis was carried out at the Special Cables group in the Nexans IKO Sweden AB in Grimsås, The company is a worldwide leader in the cable industry, offers an extensive range of cables and cabling systems. The aim with this thesis is to increase mean average of the electrical resistance in cables and accordingly saving the copper as the raw material. In order to achieve such significance the project offers an approach to find and eliminate causes of variation in a manufacturing process. In the beginning, some germane literature for the area was studied to get a deeper understanding of the problem. Some of the literature is summarized in the theory chapter of the thesis. The process was then defined and mapped out. Sources of variation were also chosen, in this case facts inside different machines. Some statistical analysis was accomplished later in the process by applying the theoretical background in the light of the reality of company. Gage R&R was also performed to examine the measurement system in Nexans IKO Sweden. The study concludes with recommendations for Nexans on five areas for implementation; Tracking and recording data, Optimization of the bunching process, Reach to the state of statistical control, More focus on suppliers, Prevention of over adjustment and main activities within these areas are defined. Finally management commitment is introduced as the most important factor for future success. Table of Contents Acknowledgments Abstract 1 Introduction ............................................................................................................... 1 1.1 Background ..................................................................................................................... 1 1.2 Problem Discussion ......................................................................................................... 2 1.3 Purpose & Objectives ..................................................................................................... 3 1.4 Research Area (Company Description) .......................................................................... 3 1.5 Delimitation ..................................................................................................................... 3 2 Theoretical Frame of Reference ............................................................................... 5 2.1 Lean Management ........................................................................................................... 5 2.1.1 Lean production definition ........................................................................................ 5 2.1.2 The Seven Wastes of Lean ......................................................................................... 5 2.1.3 The Principles of Lean .............................................................................................. 6 2.2 Robust Design ................................................................................................................. 7 2.2.1 Robustness Strategy ................................................................................................... 7 2.3 Kano Analysis.................................................................................................................. 8 2.4 Process Map .................................................................................................................... 9 2.5 Affinity Diagram ............................................................................................................. 9 2.6 Statistical Process Control ............................................................................................. 10 2.6.1 Distributions ........................................................................................................... 10 2.6.2 Central Limit Theorem ........................................................................................... 12 2.6.3 Prevention versus Detection.................................................................................... 13 2.6.4 The Magnificent Seven ........................................................................................... 14 2.6.5 Control Chart ......................................................................................................... 15 2.7 Gauge R&R ................................................................................................................... 19 2.7.1 Measurement System Facets ................................................................................... 19 2.7.2 Analysis of variance ................................................................................................ 20 2.7.3 Repeatability/Reproducibility .................................................................................. 21 2.8 The Process Improvement Cycle ................................................................................... 23 2.9 Design of Experiments .................................................................................................. 24 3 Methodology ............................................................................................................. 27 3.1 Research Approach ...................................................................................................... 27 3.1.1 Case Study .............................................................................................................. 27 3.1.2 Data Analysis .......................................................................................................... 28 3.1.3 Literature Studies .................................................................................................. 28 3.1.4 Making Experiments .............................................................................................. 28 3.2 Research Design ........................................................................................................... 29 3.2.1 Inductive ................................................................................................................. 29 3.2.2 Deductive ................................................................................................................ 29 3.3 Validity, reliability and generalization in the thesis ...................................................... 29 4 Empirical Work ....................................................................................................... 31 4.1 Understanding cable process ........................................................................................ 31 4.1.1 The barrel pay-off Machine .................................................................................... 32 4.1.2 Drawing Machine ................................................................................................... 33 4.1.3 Annealing Machine ................................................................................................ 33 4.1.4 Dancer .................................................................................................................... 34 4.1.5 Spool take up machine ............................................................................................ 35 4.1.6 Bunching machine ................................................................................................. 35 4.2 Finding sources of variation......................................................................................... 36 4.3 Focusing on the sources of variation ........................................................................... 37 4.3.1 Bunching Machine ................................................................................................. 38 4.3.1.1 Experiments on Bunching Machine .............................................................. 46 4.3.2 Drawing Machine ................................................................................................... 51 4.4 Gage R&R .................................................................................................................... 52 5 General Discussion and Conclusions ....................................................................... 57 5.1 Analysis of the bunching machines .............................................................................