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Dr Who? – Fiona’s idea has universal Tr u s t News appeal YOUR STAFF NEWSPAPER JANUARY 2016

CHFT: the future Two top turnaround THE BIGGEST decision for years has been taken about the future shape of our hospital services at CHFT. triumphs for patients Our two clinical care commissioning groups at a joint meeting at Briar Court Hotel on Wednesday January 20 voted unanimously to go out to consultation on proposals to create two separate centres – an unplanned and emergency care centre at CRH and a planned centre – involving a new build at HRI. Both hospitals will have urgent care centres and both will have key roles in the future providing the best, compassionate care for our two local communities. This is just the start of a process. The public consultation will last 12 weeks and after that a final decision will be made later in the year. Colleagues at CHFT are encouraged to share their views and how to Lauren Moss, Jackie Ellam, Lindsay Holroyd, Janice Round, Alex Spencer, do this will be advertised widely in Christina Mihu, Kate Broadhurst, Sally Dillingham, Emma Van Bentam and Cheryl Dougherty, Fiona Kaye, Lynda Robb, Angela Matijevic and CHFT Weekly and on the intranet. Mandy Naylor Shenagh Marshall If you have any questions send them to [email protected] and From 5% to 60% From 3,000 to zero put RCTP in the subject line. OUR TEAMS caring for around 500 made our standards as important to A HUGE drive by our theatre our service users a large backlog of Focus on equal patients annually with broken hips our teams as the 4-hour standard admin teams has seen the pre-assessments were achieved. The have made huge strides to bring is to the emergency teams. It is number of patients waiting for pre-operative department now sees opportunities care to meet Best Practice Guidance. top of everybody's agenda and pre-op assessment dramatically 245 per week in 4 outpatient sites OUR Trust makes every effort to make To do this we have to provide given real prominence. That is fall to... absolutely none. including Todmorden and Acre Mill. sure everyone working here gets the seven components of care between how seriously we take it. Last summer a backlog of around This represents tremendous work same opportunities and same support. admission and discharge. Two years “All colleagues involved in the 3,000 had built up due to the from a team of 33.” " Our Chief Executive Owen Williams ago we achieved this with less pathway – including nurses, trauma vacancies and sickness at the Trust. The assessments are for all patients and our Assistant Director of Human than 10% of our patients across coordinators, surgeons, doctors Agency staff were brought in to facing a general anaesthetic to check Resources Azizen Khan are heading up the board. Last year this rose to and ortho-geriatricians – have tackle it with amazing results. if they are fit enough and if they a new drive to improve how we perform 30% and this year to 60%. contributed to the improved results. Clinical Service Manager, Fiona can receive inpatinet or daycase as a Trust with a series of focus groups Orthopaedics General Manager Everyone from A&E, theatres and Kaye, said: “Through team work care. Very poorly patients also for BME (black and minority ethnic) Andrew Bottomley said: “We have the ward teams are responsible.” and dedication by all the staff to receive an an anaesthetic review. colleagues in February. We have written to colleagues across the Trust inviting them along and to give their feedback. As an employer we have to meet the Workforce Race Equality Here she is… our first Star Award winner Standard (WRES) April 2015 which is a national equality standard for WE RECEIVED so many nominations helping move Ward 4 to Ward 5 at bunch on here and so many different employment against which all NHS which shows the strength in depth HRI – and gaining 10 extra patients. challenges. Nothing fazes me, some organisations are assessed. across the Trust. We had them from all Words from her nominator: Rachel people get swamped but that’s not Owen said in a letter to colleagues: areas, in all roles and they were a real Emberton said: “Alongside doing her me. I just want to the best for our “The Trust firmly believes that in order joy to read. Nicola Lear will receive this ward clerk duties Nicola goes above patients and all the staff on the ward.” to bring about real change for BME fab certificate, shopping vouchers and and beyond to ensure the smooth Tell us something about you nobody colleagues we need to hear directly from will start off a CHFTWall of Fame. and safe running of the ward.” knows: “I have medals for ballroom you about your experience in the Trust.” So thankyou to all the nominators. Career at CHFT: 10. Started as a dancing from when I was 11!” The feedback from the focus Keep them coming! domestic, became ward clerk on Ward And just after our CEO presented groups will be used to develop an Here's more about our first winner, 4. Moved to Ward 5 in October 2015 her with her certificate, she action plan identifying key areas for Name: Nicola Lear What do you like about working got a well-done kiss from two improvement this will be submitted Location: Ward 5 HRI at CHFT? “Everything! The patients, ambulance colleagues... and CHFT to the Board of Directors for approval. Why she’s a Star: For all her work my colleagues. We have such a good paparazzi caught the moment!! or email [email protected]

INSIDE THIS ISSUE☛ l CQC – getting ahead of the game P2 l Neonatal induction success P2 l Fantastic floods response P3 l Hello My Name is… P3 l Farewells P4 l Feedback P4 2 TrustNews JANUARY 2016

Student Nursing Times Awards Getting ahead of the game… HAVE you got a great student WE’RE preparing to welcome CQC’s Head of Hospital Inspections, FOR ALL STAFF – Please feel free to in your team? A real standout the CQC inspection team on Julie Walton, said: “We are carrying contact the CQC National Customer junior member? Then, get them 8 March. In preparation: out an inspection at Calderdale Service Centre on 03000 616161 nominated for national recognition. l Your appraisal should be and Huddersfield NHS Foundation and give reference number RWY. If you haven't already submitted completed before March Trust on 8th-11th March 2016. If you would like to contribute, an entry for this year's Student l Your mandatory and essential Know about raising “We will be looking to see if the you can also give us information Nursing Times Awards don’t miss training should be up-to-date risks and concerns care at CHFT is safe, effective and about the service at any time, as we the opportunity to be in with a l Make sure you know about l Do you know how to escalate caring and that the Trust responds monitor all information continuously. chance of getting recognised for Deprivation of Liberty Safeguards, something onto the risk register? to people’s needs and is well-led.” There is further information on the excellence and raising your profile. Safeguarding and Mental Capacity Act l Do you know how to CQC website at www.cqc.org.uk Entry deadline now extended raise a concern? to: 29 January 2016.

Changes to waste disposal THE CURRENT practice of disposing of IV bags and lines via the blue bio Dr Who? Fiona’s idea bin system is non-compliant with waste regulations. Please refer to the intranet and take a few minutes to read the new guidelines and share with colleagues who need to know. has universal appeal

Mandatory training A Dr Who fan at our Trust national. Her idea was so positively MANDATORY training is has named a new campaign received that it has now been rolled important because it helps keep to make sure doctors get out across the whole of , our colleagues and patients safe, called the correct title. after being adopted by Health supporting CHFT in our vision of Receptionist and study leave Education and Humber. delivering compassionate care. It’s a coordinator Fiona Coll came up The correct titles for doctors are: must-do…one of our four pillars. with the name "Dr Who" which l Foundation Doctor - FY1 or FY2 All subjects must be completed has been so effective that is has l Speciality Trainee (Core) before 31 March 2016, so colleagues been adopted worldwide. - CT, CMT, CST, STI-2 are being encouraged to plan time Junior doctors used to be referred l Speciality Trainee in to make sure they can do so. to with the term 'SHO' (senior house (Higher) - GPST, ST3-7 This includes one classroom based officer) until the General Medical course of an hour and a half. Council scrapped it in 2007. Now, Fiona told us: “The main reason I came If you require assistance with not only should the term no longer up with the campaign is because I've any matter concerning mandatory exist, but it can actually be misleading always been a massive fan of Doctor training please contact the and confusing since it doesn't Who and David Tennant, and it's so easily Workforce Development team at outline what level of junior doctor a recognised. It fits with what the Trust and WorkforceDevelopmentDept@ patient is communicating with. And Health Education are trying to achieve, and cht.nhs.uk potentially, this could mean implications will have an immediate impact. I'm really in regards to a patient’s safety. pleased that's it's been picked up, and it New integrated So Dr Who fan Fiona came to the was nice for them to recognise the idea rescue and her idea has now gone coming from my department at CHFT.” Omar Khatab, Rita Pallucci, Fiona Coll, Becky Colwill and Sue Burton respiratory service A RECENTLY launched programme of care supporting people with respiratory health conditions in CRH is setting for key Calderdale is already proving Neonatal Unit to be beneficial for patients. The Integrated Respiratory Service, which was launched by CCG and Happy Valley scenes CHFT on 1 September, is reducing induction success the number of hospital admissions caused by respiratory illnesses. THE SMASH hit BBC series Happy The staff on the Medical Day Dr Annika Graham, one of three Valley set in Calderdale is due to Case Unit were brilliant and so respiratory consultants supporting return to our screens shortly - and accommodating for everyone." the Integrated Respiratory Service Calderdale Royal Hospital will Location finder Luc Webster based at CRH, said: “The new service be making a minor appearance thanked our teams for making is designed to provide prompt access this time in the last episode. the ward available for the out of to a respiratory specialist for patients Before Christmas, CRH colleagues hours short filming session. He with respiratory symptoms that are helped the production team when they said: "Filming at Calderdale Royal unstable or deteriorating rapidly.” needed a hospital setting for scenes Hospital was a positive experience featuring actress Sarah Lancashire as and a privilege to be able to film Police Sergeant Catherine Cawood. inside a modern working hospital. Act now on ’flu But it was our Mandy Taylor “Staff we met on the day were OUR Medical Director David who was the real star doing a friendly and helpful and special Birkenhead recently said “Influenza great job coordinating the filming mention for helping us to park is now confirmed as circulating in - out of hours on the Medical Day our large equipment vehicles the community, and we have had Case Unit - so it ran smoothly. and assisting the crew getting some patients admitted to the Service Perfomance Team up to the the third floor. Intensive Care Units with ‘flu.” Leader, Mandy said: "I enjoyed l The production team made The vaccine this year is confirmed as working with all the production a £1,000 donation to Trust being a good match for the circulating Melanie Bell, Emily-Jayne Aylett, Fern Phillips and Amanda Smith team, props team, location team funds as thanks for being strains of ‘flu, so please take the and the lighting/ camera team. allowed to film there. opportunity to protect yourself. ‘Learning off the ward has had a huge complications/pathological diseases/ Please check the Intranet for local positive affect on how I feel now I am resuscitation and basic care immunisers and drop in sessions or on the ward.” That was the verdict l SIM Training/ practical skills; and contact the OH department on 01422 from colleagues on the neonatal ward l Talks from other members of the 222037 to arrange an appointment who have been explaining how their Multi-Disciplinary Team and medical If you have had your vaccine month-long induction had made devices training and competencies. at the GP surgery, please let a difference to their new roles. Occupational Health through Family Support Assistants Fern One session they all enjoyed, was your manager, know so your Phillips, Tammy Baxter, Jenny when they met 24-week gestation health records can be updated. Gray and Lindsey Blakey, and twins’ mum, Gail Cadman, along Staff Nurses Emily-Jayne Aylett, with Michelle Berry, Bliss volunteer, Heather Brooks, Emily Wright, who had 26-week gestation Tanisha Uppal and Melanie Bell little girl. They gave an insight joined the unit in autumn. into parents’ perspectives and They completed a month’s induction, involved personal experiences. working with Amanda Smith, Tammy said: “I feel confident Neonatal Sister (pictured above). talking to parents about their babies Amanda took them through an due to the neonatal knowledge intense period of training including: and teaching from Amanda. I l Mandatory training feel more confident holding tiny and trust induction babies, with the daily routine, l Classroom teaching on bottle and nasogastric tube feeding procedures/policies and Neonatal and performing basic cares.” Sister Donna Wood, Siobhan Symons (ward clerk), SN Shamila Ali, Mandy and SN Lesley Carter. Inset: Sarah Lancashire in Happy Valley

Catch CHFT Weekly every Thursday – direct to your inbox or on the intranet JANUARY 2016 TrustNews 3 Tom McKinlay, Chaplain “Our job is to listen…”

“I have been happily married and then worked in production at them. On the contrary, our to Ruth for 39 years. We have management for three years. job is to listen and to accompany three married sons and five Pursuing a call to Christian them, often saying very little. The Isle grandchildren. I was born ministry, I studied at Trinity of Barra in Glasgow, but mostly grew College, University of Glasgow What is the highlight of up in East Kilbride. Raised and at the Scottish Baptist College. your career so far? as a Presbyterian, I became a From 1981 until 2014 I served Having joyfully served many people Baptist at Theological College Baptist Churches in Hartlepool, over the years there are a few committed to non-violence, he under the influence of a Greek Northampton, Herne Bay, Blackburn people whose lives we have rescued stood up to entrenched evil with Orthodox Senior Lecturer! and Sheerness. Prior to briefly from the ‘depths of devastation’ hope and a dream in his heart. “Until November, I was Team serving on the Isle of Sheppey, I and we have watched them go Chaplain at Queen Mary’s Hospital, served for two years as a chaplain on to live fulfilled lives that have When you are not at work Roehampton and The Hillingdon in Mental Health in Dartford, Kent. in turn, blessed other people how do you relax? Hospital, Uxbridge, . and continue to do so. Latterly, Doing DIY, taking the dog for walks We recently moved to Leyland What are the best bits mentoring two teams of Chaplaincy and playing with the grandchildren. (Lancs) to give closer support to about your job? Volunteers has been a great joy. our two youngest sons and their Coming alongside people whose What is your favourite place? families. My wife recently retired What is your position? journey through life has been Sum up your role in three words? The Isle of Barra (Outer Hebrides) from her work as a palliative Chaplain based at CRH but with interrupted through illness or Compassionate Hopeful Presence care nurse specialist and now deputising responsibilities for Rev injury, I’m privileged to listen What would people be surprised project manages the renovation George Spencer, Co-ordinating to their story. My aim is to help What did you want to be when to know about you? of our new home from which Chaplain based at HRI them discover resources within you were growing up? I’m no connoisseur, but I do she vows never to move again themselves that will empower The regimented life of the armed enjoy the occasional single while breathing. Our small Collie Tell us about your career them to move on with hope for forces held some appeal. malt in fine company and my cross dog, Jake, at 12 years old background? the future; even if their experience ambition is to wild swim in the is still full of fun and energy.” After leaving school I served my has been life-changing. People Who is your hero/heroine and why? Fairy Pools of Glen Brittle, Isle time as an apprentice toolmaker think that chaplains will preach Rev Martin Luther King Jr because of Skye (not at the same time). Fantastic floods response ON WITH the wellies and into of their amazing work where work! he describes conditions in the That was administrator Linda Lakes as "apocalyptic". Mitchell's response after water “I have been involved in the ripped through Sowerby Bridge and Calder Valley Search and Rescue in to our premises at Allen House. Team responses to flooding in Linda, pictured in her red various areas – Carlisle and Appleby wellies, who wasn't working in the Lakes back in early December alerted colleagues the building and then York on Monday. and surroundings were flooded on “The team also responded to Boxing Day. The next day she went multiple jobs around Calder Valley down to Allen House annex with on Boxing Day in assisting people to some volunteers she had organised safety and trapped medical patients and began the clean-up operation. to hospital where the Yorkshire She was devastated to see the Ambulance Service could not extent of the damage to the annex access. where we hold several clinics “I attend as one of the team including audiology, podiatry, INR doctors and support for the fully Blood tests, and the District Nursing trained swift water rescue team. We team's weekly leg club. ensured that the local area flood It was a truly amazing effort incidents were completed before from Linda and all her volunteers. deploying to help those in York. Thankyou to them all on behalf of Flooding is always devastating.” our patients and colleagues. After a gruelling 50 miles running, Alistair Morris and friends have Alastair in rescue team raised an impressive £1,375 (£1,655 Also, our paediatrician Alistair with Giftaid) towards coping with Morris was on flood alert with future flood disasters. the Calder Valley Search and Donations via http://www.cvsrt.org. Above: Linda, fourth from right, and team. Inset: Alistair, back second right, Rescue Team. Here's his account uk/events/item/1008-spine-race-2016 with his team Patient safety training days Walkabouts

Training at underway Glen Acre House A NEW regime of weekly walkabouts aimed at sharing best practice across CHFT is underway at CRH, HRI and in community teams. Director of Nursing Julie Dawes kicked-off the first HRI walkabout – which involve matrons, clinical managers from Community, safeguarding and infection control. PATIENT safety is integral to the high and clinicians are working to improve It’s an opportunity to talk to patients quality care we all strive to deliver incident and near-miss investigations at about their care and also check on yet unfortunately care does not Effective Investigations Group meetings. our documentation processes to always happen according to plan. Six training days about incident see if we can make improvements, Identifying, and learning, from investigations, contributory factors and look at our infection control Julies Dawes, in red, with colleagues such events is important to improve and root cause analysis ran in practice and medicines management patient care and that is why we have 2015 with good feedback. and talk about ways colleagues can set up a series of targeted training The next training days will be: be supported in all these areas. days to hopefully minimise errors and Wednesday 13th April (HRI), Friday Our new Associate Director of Matron Chris Bentley and Lead learn from those that happen. 13th May (CRH) & Monday 13th Nursing for Surgery and Anaesthetics, Infection Prevention and Control Following the introduction of electronic June 2016 (CRH). More dates Jo Middleton, led the sessions in Nurse Jean Robinson accompanied incident reporting, CHFT now have a are available on the Intranet. theatres at CRH and in Community, Julie at HRI. Chris told us: “It was wealth of information which has led If you wish to attend an Effective Interim Associate Director of Nursing, really useful pairing up with Julie to numerous service improvements. Investigations training day please email: Diane Catlow, met with the community and Jean to have the time to talk Colleagues from clinical governance, Jane Greenwood (Service Performance): matrons and clinical managers to to colleagues and patients about risk management, specialist nurses [email protected] discuss plans for future walkarounds. their experiences of our Trust.”

Catch CHFT Weekly every Thursday – direct to your inbox or on the intranet 4 TrustNews JANUARY 2016 Farewell to colleagues Jackie and Jane

After 19 years at our Trust, Jackie have had a PICC line service for Swire, known as "The Gaffer" patients since she was here. during the refurb on Ward 7 was shocked into silence – for once. Ward 22 says ‘bye bye’ to Jane Wright Her colleagues had clubbed together Flowers and best wishes went to to buy her a designer bag and a stunned staff nurse Jane Wright who retired Jackie was lost for word and couldn't after more than 30 years with us. believe it was the real thing! She was Her colleagues on ward 22 laid on a too emotional to deliver a farewell spread and presented her with farewell speech but fighting back tears she flowers to mark her last day with the told us: "This place is in my heart!" Trust – the day before her 60th birthday. Consultant JKJoffe, who came to Previously on a study day when they Huddersfield with Jackie from Leeds, were all together they presented her said: "Jackie has been an integral with £200 of House of Fraser vouchers. part of the oncology unit since it was Jane started as a cadet in 1972 and Jackie with the designer bag and her colleagues Jane’s farewell formed. She has been instrumental in completed training in 1976 and started the development of the unit and many work at the old Halifax General She said: “I love being a nurse, She now plans a holiday in Ward manager, John Tyrer, said: things that we have and value would Hospital and worked constantly I have always been a nurse. I Australia later this year to see friends. “Jane has been a stalwart in the world not be here without her contribution.” apart from three years off to like caring for people and never She added: “I have good friends of urology for many years. We will all Jackie told us she is proud we have her two children. wanted to do anything else.” here and will keep in touch.” miss her and we wish her well.” In loving memory of Ali Fiona loses locks to say thanks to nurses

OUR Macmillan Unit has received a Rachel Ledgard, Angela Porter and Julie moving donation Neimantas made sure the event went That was the legacy of Ali Mitchell at ahead at Golf Club. A raffle in whose memory more than £8,600 – including a single diamond – raised has been raised for our Macmillan a huge amount and Ali's husband, Unit at CRH. Ali, from Halifax, passed son Josh and step daughter Taryn all CANCER patient Vanessa Starsmore makes wigs for children undergoing They made me feel comfortable and away aged 47 in August but had been supported it. has presented a cheque for more than chemotherapy treatment. at ease. They support you all the planning with her two close chums a Jane said: “After Ali died we knew £1,250 to the unit at the Macmillan Vanessa, a GP practice nurse from time and have a 24 hour helpline to major fundraising event. She wanted we had to carry on and it was a very, Centre at CRH to say a big thankyou Pye Nest, Halifax, had six sessions of call in to them whenever you need it called Jingle Belle Ball and also asked very emotional event. We received for all the care she has received there. chemotherapy at CRH after surgery to. I cannot praise them enough.” her chums not to buy new party gear tremendous support and are delighted Her sister Fiona Lamb, had her for ovarian cancer at St James’s She is due to go back to work in and make donations instead for the to hand over such a fab amount to own long locks cut short – by a Hospital in Leeds. She is full of the New Year having finished her unit where she was cared for. the unit where Ali received so much whopping 9” – in support and her praise for the team on the unit. treatment and is looking forward Her close friends Jane Schofield, treatment.” hair went to the Princess Trust which She said: “The nurses were amazing. and putting this year behind her. Board level Feedback * The following is an account of cycle is in Year 3. Appraisal is a key the Executive Board and Board part of the revalidation process. The compassionate care compassionate care of Directors’ key discussions medical appraisal compliance rate compassionate care held during December 2015. at 30 November was 43.5%, but compassionate care compassionate care compassionate care is in line with previous years when INTEGRATED BOARD 85% compliance was achieved. compassionate care compassionate care compassionate care PERFORMANCE REPORT My mother recently spent a few days in Wards The key areas to note are: NURSE REVALIDATION compassionate care compassionate care1 and 6, following an emergency admission to Responsiveness, Caring, Safety, The Board of Directors noted the A&E withcompassionate a chest infection. She is 94 and care suffers Effectiveness, and being well led. implementation of the revalidation @lorrainewolfen1: from dementia and is very deaf. She was very process from April 2016. This would compassionate@CHFTNHS care whatcompassionate carefrightenedcompassionate and confused, as she couldn’t understandcare WINTER RESILIENCE PLANS ensure a robust system for continuing The Executive Board receives weekly professional development and a compassionatea great care team incompassionate carewhat compassionatewas happening to her, or why she care felt so updates on our plans to support patient performance management system for orthopaedic opd, ill. I realise this makes her a very difficult patient. care during the winter months. appraisal, mandatory and essential made our visit today On behalf of all our family I would like to thank Monitor and the Trust Development training in order to be assured that nurses compassionatebrighter care with theircompassionate carethe nursescompassionate and care staff and other medical care Authority have asked that all Trusts and midwives remain fit to practise. smiles and helpfulness, staff who looked after her. They could not have comply with the following: compassionatemerry care Xmas. compassionate carebeen compassionatemore patient or gentle or sympathetic. care I Ensure sufficient bed capacity, review CARE OF THE ACUTELY ILL PATIENT think the Trust can be proud of the treatment elective lists and consultant availability, The Boards continue to receive regular compassionate care compassionate caregivencompassionate by the staff to this frightened old care lady. and Ensure CCGs and System updates on this programme, which Resilience Groups are fully engaged commenced in September 2013. compassionate care compassionate care compassionate care and that all plans are fully tested. The mortality review process is resulting in a consistent number of reviews being compassionate care compassionate care compassionate care FINANCIAL POSITION done each month but this is not at Month 8 position – our forecast for yet sustainable at the 100% level that compassionate careOn compassionatearrival the hospital staff were careextremely compassionate care the year end is £20.82 million deficit the Trust is aspiring to. Recruitment of efficient in questioning, diagnosing and starting against a plan of £20.01 million. This consultant colleagues allocated time compassionate caretreatmentcompassionate as soon as possible, even carethough they position includes full release of remaining specifically for coding and mortality were obviously busy. I spent the first night on thecompassionate care contingency reserves and delivery reviews. The Trust continues to seek compassionate careAssessmentcompassionate ward, then was transferred care to Ward of £17.76m CIP against the original external peer review of our clinical services 15. This has truly got to be one of the happiestcompassionate care planned £14m. The year-to-date deficit to confirm that they are of high quality wards I have ever encountered, from the senior (excluding restructuring costs) is £14.24m and to identify areas for improvement. compassionate care compassionate care compassionate care versus a planned deficit of £12.89m staff down to the cleaning ladies and patients. It NATIONAL ‘FLU CAMPAIGN does make a big difference. The food was good YEAR STRATEGIC PLAN Targets for NHS organisations is to compassionate careand Icompassionate have absolutely no criticisms careat all of thecompassionate care The 5 year Strategic Plan is nearing vaccinate 75% of frontline healthcare treatment I received throughout my stay. The staff completion. The purpose of the plan is workers. Uptake is slow and staff are compassionate carewere alsocompassionate able to provide me with basiccare toiletriescompassionate care to: Improve the Trust’s financial viability reminded of the importance of being and pyjamas – a big thank you for that too. and the clinical quality and safety of protected to ensure their patients and compassionate care compassionate care services provided to patients, to redesign their families are not exposed to infection. compassionate care services so that the Trust is operationally viable across its community services POLICIES/MEDICAL CODES compassionate care compassionate care compassionate care and the two hospitals, and to enable The following policies and medical Commissioners to commence public codes were ratified by the Executive consultation on service reconfiguration. Board and can be found on the intranet: *tweets and emails about us from the past month. Mouthcare Policy (new policy) Serious REVALIDATION AND APPRAISAL Incident Policy (new policy) Written OF NON-TRAINING GRADE Information to Patients Policy, EPRR MEDICAL STAFF Policy, Transfer Policy, Development and TrustNews is the staff newsletter all about you. Please let the communications team The Board of Directors received an update Management of Nursing and Midwifery of the progress. The first revalidation Documents Policy, Medicine Code have all your success stories and good news – e-mail to [email protected] or ‘phone cycle commenced in January 2013 9 – Dispensing Medicines, Medicine 01484 355 253. The deadline for the next edition is Friday February 12. and ends in March 2018. The current Code 45 – Medicines Reconciliation.

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