Table of Contents
Foreword...... xxxii
Preface...... xxxiv
Acknowledgment...... xlviii
Volume I
Chapter 1 Efficient and Interoperable E-Business Based on Frameworks, Standards and Protocols: An Introduction...... 1 Frank-Dieter Dorloff, University of Duisburg-Essen, Germany Ejub Kajan, State University of Novi Pazar, Serbia
Section 1 General Approaches to E-Business Interoperability: Standards, Data Exchange, Semantics
Chapter 2 The Reality of Using Standards for Electronic Business Document Formats...... 21 Tim McGrath, Document Engineering Services, Australia
Chapter 3 Analysis of Interoperability of e-Business Documents...... 33 Ivan Magdalenić, University of Zagreb, Croatia
Chapter 4 Harmonized and Reversible Development Framework for HLA based Interoperable Application...... 58 Zhiying Tu, IMS-LAPS, Université de Bordeaux, France Gregory Zacharewicz, IMS-LAPS, Université de Bordeaux, France David Chen, IMS-LAPS, Université de Bordeaux, France Chapter 5 Concepts for Enhancing Content Quality and eAccessibility: In General and in the Field of eProcurement...... 84 Christian Galinski, International Information Centre for Terminology (Infoterm), Austria Helmut Beckmann, Heilbronn University, Germany
Chapter 6 BOMOS: Management and Development Model for Open Standards...... 102 Erwin Folmer, TNO, The Netherlands; University of Twente, The Netherlands; & Netherlands in Connection, The Netherlands
Section 2 General Approaches to E-Business Interoperability: Interdisciplinary and Applications- Oriented Concepts
Chapter 7 Interoperability Support for E-Business Applications through Standards, Services, and Multi-Agent Systems...... 129 Rainer Unland, Institute for Computer Science and Business Information Systems (ICB), University of Duisburg-Essen, Germany
Chapter 8 Ontologies for Guaranteeing the Interoperability in e-Business: A Business Economics Point of View...... 154 Stephan Zelewski, University of Duisburg-Essen, Institute for Production and Industrial Information Management, Germany Adina Silvia Bruns, University of Duisburg-Essen, Institute for Production and Industrial Information Management, Germany Martin Kowalski, University of Duisburg-Essen, Institute for Production and Industrial Information Management, Germany
Chapter 9 How Semantic Web Technologies can Support the Mediation between Supply and Demand in the ICT Market: The Case of Customer Relationship Management...... 185 Anna Goy, University of Torino, Italy Diego Magro, University of Torino, Italy
Chapter 10 Customer Decision Making in Web Services...... 210 Zhaohao Sun, University of Ballarat, Australia Ping Zhang, CSIRO, Australia Dong Dong, Hebei Normal University, China Chapter 11 The Metaphorical Foundation of Interoperability Artifacts: The Case of Public Services...... 233 Veit Jahns, University of Duisburg-Essen, Germany
Chapter 12 Standards for Achieving Interoperability of eGovernment in Europe...... 249 Marc Wilhelm Küster, Worms University of Applied Sciences, Germany
Section 3 Standards for Security and Trust in E-Business
Chapter 13 Fundamental Building Blocks for Security Interoperability in e-Business...... 269 Muhammad Asim, Philips Electronics, The Netherlands Milan Petković, Philips Electronics, The Netherlands & Eindhoven University of Technology, The Netherlands
Chapter 14 Automatic Transformation of Generic, Validated Business Process Security Models to WS- SecurityPolicy Descriptions...... 293 Sven Feja, Christian-Albrechts-University of Kiel, Germany Sven August, Christian-Albrechts-University of Kiel, Germany Andreas Speck, Christian-Albrechts-University of Kiel, Germany Meiko Jensen, Ruhr-University Bochum, Germany Jörg Schwenk, Ruhr-University Bochum, Germany
Chapter 15 Trust Management and User’s Trust Perception in e-Business...... 321 Elisa Costante, TU/e Eindhoven University of Technology, The Netherlands Milan Petkovic, TU/e Eindhoven University of Technology, The Netherlands & Philips Research Europe, The Netherlands Jerry den Hartog, TU/e Eindhoven University of Technology, The Netherlands
Section 4 Dealing with E-Business Data: Classification, Exchange, Harmonization
Chapter 16 Privacy-Conscious Data Mashup: Concepts, Challenges and Directions...... 343 Mahmoud Barhamgi, Claude Bernard Lyon 1 University, France Chirine Ghedira, Claude Bernard Lyon 1 University, France Salah-Eddine Tbahriti, Claude Bernard Lyon 1 University, France Michael Mrissa, Claude Bernard Lyon 1 University, France Djamal Benslimane, Claude Bernard Lyon 1 University, France Brahim Medjahed, University of Michigan-Dearborn, USA Chapter 17 Co-ordination and Specialisation of Semantics in a B2B Relation...... 365 Fred van Blommestein, University of Groningen, The Netherlands
Chapter 18 An Examination of Standardized Product Identification and Business Benefit...... 387 Douglas S. Hill, University of Southampton, UK
Chapter 19 Towards Crowd-Driven Business Processes...... 412 Maja Vuković, IBM T. J. Watson Research, USA Claudio Bartolini, HP Labs, USA
Volume II
Chapter 20 Unified Data Model for Large-Scale Multi-Schema Integration (ULMI)...... 430 Michael Dietrich, SAP Research Karlsruhe, Germany Jens Lemcke, SAP Research Karlsruhe, Germany
Chapter 21 Flexible Classification Standards for Product Data Exchange...... 448 Wolfgang Wilkes, Fernuniversität Hagen, Germany Peter J. A. Reusch, Fachhochschule Dortmund, Germany Laura Esmeralda Garcia Moreno, Fachhochschule Dortmund, Germany
Section 5 Business Process Modeling, Validation, and Monitoring
Chapter 22 Semantic Monitoring of Service-Oriented Business Processes...... 467 Roman Vaculín, T.J. Watson Research Center, IBM Research, USA
Chapter 23 Supporting Semantic Verification of Process Models...... 495 Michael Fellmann, University of Osnabrueck, Germany Oliver Thomas, University of Osnabrueck, Germany Frank Hogrebe, Hessische Hochschule für Polizei und Verwaltung, Germany Chapter 24 Tool Based Integration of Requirements Modeling and Validation into Business Process Modeling...... 512 Sven Feja, Christian-Albrechts-University of Kiel, Germany Sören Witt, Christian-Albrechts-University of Kiel, Germany Andreas Speck, Christian-Albrechts-University of Kiel, Germany
Section 6 Research on Service Quality and Service-Oriented E-Business Architectures
Chapter 25 Service Quality: Status and Research Directions...... 537 Sue Conger, University of Dallas, USA & Rhodes University, South Africa
Chapter 26 An Event-Based Middleware for the Management of Choreographed Services...... 567 Liliana Ardissono, Università di Torino, Italy Roberto Furnari, Università di Torino, Italy Giovanna Petrone, Università di Torino, Italy Marino Segnan, Università di Torino, Italy
Chapter 27 Collaboration-Based Model-Driven Approach for Business Service Composition...... 594 Surya Bahadur Kathayat, Norwegian University of Science and Technology, Norway Hien Nam Le, Norwegian University of Science and Technology, Norway Rolv Bræk, Norwegian University of Science and Technology, Norway
Chapter 28 Enterprise Service Bus for Building Integrated Enterprises...... 618 M. Antonia Martínez-Carreras, Universidad de Murcia, Spain Francisco J. García-Jiménez, Universidad de Murcia, Spain Antonio F. Gómez-Skarmeta, Universidad de Murcia, Spain
Chapter 29 Measuring Quality of Electronic Services: Moving from Business-to-Consumer into Business-to- Business Marketplace...... 637 Mahmoud Amer, Carl von Ossietzky University of Oldenburg, Germany Jorge Marx Gómez, Carl von Ossietzky University of Oldenburg, Germany Section 7 Semantically-Enabled E-Business Architectures
Chapter 30 Semantically Enriched e-Business Standards Development: The Case of ebXML Business Process Specification Schema...... 655 Bahareh Rahmanzadeh Heravi, Brunel University, UK Mark Lycett, Brunel University, UK
Chapter 31 Semantic Alignment of E-Business Standards and Legacy Models...... 676 Janina Fengel, University of Applied Sciences Darmstadt, Germany
Chapter 32 Towards Supporting Interoperability in e-Invoicing Based on Semantic Web Technologies...... 705 José Manuel Gómez-Pérez, Intelligent Software Components (iSOCO) S.A., Spain Víctor Méndez, Intelligent Software Components (iSOCO) S.A., Spain
Section 8 Applications Fields and Experiences
Chapter 33 An Ontological Business Process Modeling Approach for Public Administration: The Case of Human Resource Management...... 725 Ioannis Savvas, Agricultural University of Athens, Greece & Aristotle University of Thessaloniki, Greece Nick Bassiliades, Aristotle University of Thessaloniki, Greece Kalliopi Kravari, Aristotle University of Thessaloniki, Greece Georgios Meditskos, Aristotle University of Thessaloniki, Greece
Chapter 34 Towards a Healthcare Interoperability Framework Based on Medical Business Artifacts, Social Networks, and Communities of Healthcare Professionals...... 754 Zakaria Maamar, Zayed University, U.A.E Youcef Baghdadi, Sultan Qaboos University, Oman
Chapter 35 Emerging Standards and Protocols for Governance, Risk, and Compliance Management...... 768 Marcus Spies, LMU University of Munich, Germany Said Tabet, EMC Corporation, USA Chapter 36 Governmental Service Transformation through Cost Scenarios Simulation: The eGOVSIM Model...... 791 Yannis Charalabidis, University of the Aegean, Greece
Chapter 37 SIGA3D: Semantic Combination of IFC and GIS to Support Urban Facilities Management...... 806 Clément Mignard, Active3D, France Christophe Nicolle, LE2I, France
Chapter 38 Challenges for Adoption of e-Procurement: An SME Perspective...... 829 Kelly Liljemo, University of Agder, Norway Andreas Prinz, University of Agder, Norway
Compilation of References...... xlix
About the Contributors...... cxxx
Index...... cxlviii