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SCHOOL EUROPEAN EUROPEAN

ANGLO ANGLO 620 SERVICE TO 620 SERVICE

2019-2020 FIRST BUSES ESSEX FIRST NEW ACADEMIC YEAR – NEW SERVICE CHANGES ARE BEING MADE TO THE 620 AND 689 BUS SERVICES COMMENCING SEPTEMBER 2019.

The 689 bus service has not been operating at full capacity for some time now. From the start of the Autumn term 2019, we will incorporate the 620 and 689 routes into one service.

The new route (620 service) will operate from , Roding Hill and then via Station, Epping, North Weald, , Hatch, Wyatts Green and to . The proposed timetable is enclosed.

This unfortunately means part of the original 689 route will no longer be served. The revised service will not serve Debden Station (), Passingford Bridge, , and . Although these stops are no longer served – there are alternative boarding points you may wish to consider:

• Debden Station, Loughton: The Central line (TfL) operates on a regular basis between Debden Station and Epping (via Theydon Bois) with a 6-7-minute journey time. The 620 service departs Epping Station at 07:30. • For the section of route, no longer served, between Abridge and Ongar (via Passingford Bridge): the closest bus stops are Abridge and Ongar, Two Brewers. • For the section of route, no longer served, between High Ongar and Blackmore: the closest bus stops are Ongar, Four Wantz and Wyatts Green, Plovers Mead.

Any further updates or notifications will be posted on www.firstgroup.com. If you have a query, please contact our customer service team on 03456 460 707.

2 3 Bus times Area 620 from 2 September 2019 to Ahglo European School to School Bus Services 620

3 620 Abridge, Epping, Ingatestone Note T Service Number 620 Abridge, Roding Hall 0700 Theydon Bois, Station Bridge 0710 Epping, Wake Arms 0720 Epping Station 0730 Epping Church 0732 Epping, Maltings Lane 0735 Epping, St Margarets Hospital 0736 North Weald, The High Road 0742 North Weald, Kings head 0743 Aukingford Gardens 0752 Ongar, Four Wantz 0753 Ongar, Two Brewers 0757 Wyatts Green, Plovers Mead 0812 Ingatestone, New Road 0832

Note T Service Number 620 Ingatestone, Market Place 1545 Wyatts Green, Plovers Mead 1558 Ongar, Two Brewers 1610 Ongar, Four Wantz 1614 Aukingford Gardens 1615 North Weald, Kings Head 1625 North Weald, The High Road 1626 Epping, St Margarets Hospital 1632 Epping, Maltings Lane 1633 Epping Church 1636 Epping Station 1638 Epping, Wake Arms 1647 Theydon Bois, Station Bridge 1653 Abridge, Roding Hall 1700 Note: T - The morning and afternoon journeys may depart later or earlier to accommodate either later school start times or earlier school finishing times. No service on any other days

4 5 ANGLO EUROPEAN TICKETS 2019-2020

The following tickets options are available for the academic year 2019-2020. All prices exclude staff inset day, bank holidays, half-term break and school holidays. Physical Term time tickets i.e. Autumn, Spring, Summer, will be posted to the nominated home address automatically throughout the academic year on receipt of payment. If a student travels without a bus pass they will be asked to pay, with cash/contactless payment, the prevailing on-bus fare.

ANNUAL

1 payment to be paid prior to the start of the academic year.

TERM

3 payments across the academic year - to be paid prior to the start of each academic term.

SUBSCRIPTION mTICKET (DIRECT DEBIT)

Sign-up for the subscription mTicket on www.firstgroup.com/aes. Every month, your nominated passenger will receive their AES School Services ticket straight to their mobile phone (via our mTickets App).

After an initial card payment, there will be 10 Direct Debit payments commencing at the start of October with the final payment taken at the start of July.

To find out more please visit www.firstgroup.com/aes Sign up deadline is Monday 2nd September 2019.

5 TICKET PRICES 2019 – 2020

ANNUAL 190 DAYS x £7.00 (Debit/Credit Card) £1,330.00

TERM PAYMENT INSTALMENTS (Debit/Credit Card) AUTUMN TERM SPRING TERM SUMMER TERM 70 DAYS x £7.00 59 DAYS x £7.00 61 DAYS x £7.00 £490.00 £413.00 £427.00

11 MONTHLY PAYMENT INSTALMENTS (Direct debit*) AUG/SEP OCT NOV DEC JAN £120.00 £120.00 £120.00 £120.00 £120.00 FEB MAR APR MAY JUN JUL £120.00 £120.00 £120.00 £120.00 £120.00 £120.00

Please note: Ticket prices 2019-2020 correct at time of print (August 2019) *August/September payment is made by debit/credit card at time of purchasing ticket online.

6 7 HOW TO PURCHASE YOUR SELECTED BUS TICKET?

ANNUAL (Debit/Credit Card)

To pay by debit/credit card please contact the Transport for Education team at Chelmsford Travel Shop on 07971 061 565. On receipt of payment, prior to the start of each term a bus pass will be dispatched in the post to the nominated address.

Payment line closes Friday 30th August 2019.

TERM (Debit/Credit Card)

To pay by debit/credit card please contact the Transport for Education team at Chelmsford Travel Shop on 07971 061 565. On receipt of each term payment the appropriate term bus pass will be dispatched in the post to nominated address.

MONTHLY (Direct Debit)

After an initial card payment, there will be 10 monthly Direct Debit payments commencing at the start of October and terminating at the start of July. Each monthly Direct Debit payment will be taken 2 working days before the ticket monthly renewal date – see Key Dates section for more details.

To find out more please visit www.firstgroup.com/aes Sign up deadline is Monday 2nd September 2019.

7 FAQS

For full FAQS regarding the AES subscription ticket option please visit: www.firstgroup.com/aes

Regarding the Annual/Term ticket options:

If the school bus ticket is lost or damaged can a replacement be purchased?

You are responsible for ensuring that your child has a valid bus pass, or else your child will be asked to pay the prevailing cash fare to the driver. Remember that the ticket is NOT valid unless it includes a photo card with a photograph inserted in the appropriate place. If a pass is lost or damaged it will need to be replaced. Replacement tickets/photo cards to replace lost/stolen tickets can be obtained. A £15.00 administration fee will be charged. To pay by debit/credit card please phone our Chelmsford Travel Shop on 07976 702 580 / 07976 701 872. Your replacement ticket will then be sent to you. We regret we cannot refund fares paid whilst awaiting a replacement ticket, but we do process replacement requests as a priority.

Do the bus timetables accommodate early/late school closures?

Yes, the morning and afternoon journeys may depart later or earlier to accommodate either later school start times or earlier school finishing times. Please contact directly for confirmation of year group start times. Unfortunately, there is no discount for one-way travel and so the full cost is still payable for that day.

8 9 FAQS

What ticket is suitable for an exchange student?

An exchange student can travel on the AES bus services. They will need to purchase a single or return ticket on the bus. Please be advised that on-bus fares do not have the AES student discount applied.

What are the on-bus fares without the AES discount?

N ADULT - Single All day GBP - 620 Epping 3.00 North Weald 4.00 3.00 Ongar 4 Want 8.00 8.00 8.00 Ingatestone

N ADULT - Return All day - GBP - 620 Epping 4.50 North Weald 6.00 4.50 Ongar 4 Want 10.00 10.00 10.00 Ingatestone

N CHILD Single - All day - GBP - 620 Epping 2.20 North Weald 3.60 2.20 Ongar 4 Want 7.00 7.00 7.00 Ingatestone

N CHILD Single - All day - GBP - 620 Epping 3.60 North Weald 5.00 3.60 Ongar 4 Want 9.00 9.00 9.00 Ingatestone 9 Which payment option is the cost effective for multiple children travelling the bus?

By choosing the monthly subscription ticket you can save up to £10.00 a year versus. buying a paper ticket from the Transport for Education team. Please be advised that each child will need to have an mTicket account on their own mobile phone, at the time of purchase.

What are the benefits with the new tickets?

The tickets permit travel on the 620 bus service and all services [except our airport services X10 & X30 and park & ride services]. The tickets are also valid for travel at the weekend at no additional charge. Other services that may prove useful, is our 351 service between Chelmsford – Brentwood via Ingatestone and the 32/46 services between Chelmsford – Ongar.

Is there financial assistance for low income families? Parents can apply to for subsidised travel to the nearest available school, for their home address, if they meet the qualifying distance living away from that school. The full Education Transport Policy sets out the criteria for a child to qualify for school transport.

Please visit www.essex.gov.uk/school-transport for further information on how to apply.

Should you have any further queries please contact the Transport for Education team on 07971 061 565.

10 11 KEY DATES – PAYMENT DEADLINES

ANNUAL - Payment line closes Friday 30th August 2019.

TERM - Payment line closes as follows:

Autumn Term – Friday 30th August 2019. Spring Term – Friday 20th December 2019. Summer Term – Friday 3rd April 2020.

SUBSCRIPTION mTICKET Registration closes Monday 2nd September 2018.

TICKET START TICKET END DIRECT DEBIT DATE DATE PAYMENT DATE 04/09/2019 03/10/2019 Debit / Credit Card payment taken at time of purchase

04/10/2019 03/11/2019 02/10/2019

04/11/2019 03/12/2019 31/10/2019 04/12/2019 03/01/2020 02/12/2019 04/01/2020 03/02/2020 02/01/2020 04/02/2020 03/03/2020 31/01/2020 04/03/2020 03/04/2020 02/03/2020 04/04/2020 03/05/2020 02/04/2020 04/05/2020 03/06/2020 30/04/2020 04/06/2020 03/07/2020 02/06/2020 04/07/2020 03/08/2020 02/07/2020

Payment deadline dates correct at time of print (August 2019).

11 POINTS OF CONTACT

TRANSPORT FOR EDUCATION TEAM: www.firstgroup.com/aes 07971 061 565

OPENING HOURS: 09:00 – 17:00 Monday – Friday 09:00 – 13:00 Saturday [Closed] Sunday and Bank Holidays

CHELMSFORD TRAVEL SHOP: 07976 702 580 8 DUKES WALK, CHELMSFORD, CM1 1GZ

OPENING HOURS: 09:00 – 17:00 Monday – Friday 09:00 – 13:00 Saturday [Closed] Sunday

FIRST CUSTOMER SERVICE: 03456 460 707

OPENING HOURS: 07:00 – 19:00 Monday – Friday 09:00 – 17:00 Weekends & Bank Holidays

TRAVEL UPDATES: www.firstgroup.com/essex/news-and-service-updates @FirstEssex

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