Diarrhoea X-ray services Did you know? and vomiting

The emergency department is for serious and life-threatening conditions: Norovirus, which causes diarrhoea and X-ray services are available at the locations Heavy bleeding, broken bones, burns or vomiting, is one of the most common below. Please check opening times before scalds, chest pains and strokes. stomach bugs in the UK. It’s also called you leave home: the winter vomiting bug because it’s more www.kernowccg.nhs.uk/choosewell Many people can be treated elsewhere. common in winter, although you can catch Don’t wait The emergency department is for real it at any time of the year. • Community Hospital emergencies only. Please play your part. • Community until you feel You can normally look after yourself or Hospital You can access waiting times for your child at home and it usually clears • Derriford Hospital, Plymouth worse, ask us first. emergency departments, urgent care up within three days. Call your GP if your • Falmouth Community Hospital symptoms worsen or do not get better. You can help us help you if you start centres and minor injury units across • Launceston Community Hospital to feel unwell with a winter illness. Devon and online: • Community Hospital Avoid going to your GP, hospital, school, Even if it’s just www.kernowccg.nhs.uk/choosewell • Community Hospital a cough or cold, work or a care home, as norovirus can • Royal Cornwall Hospital, speak to your spread to others easily. Call your GP, NHS • Community Hospital pharmacist before it gets more serious. 111 or visit 111.nhs.uk if you need advice. • St Mary’s Community Hospital

• Stratton Community Hospital, nhs.uk/staywell You can • St Michael’s Hospital, • West Cornwall Hospital, Stay Take Prevent Stay at home for choose well hydrated two days after paracetamol spread Prameet Shah, symptoms clear Pharmacist

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Minor injury unit

Minor injury unit / primary care centre

Bude You can now access GP services Minor injury unit (temporarily closed) Anytime, anywhere. Urgent treatment centre Launceston Self care 19 practices across Cornwall and the Isles Emergency department of Scilly are using an online service that

NHS 111 Derriford allows people registered with them to Bodmin Liskeard access GP services anytime, anywhere,

Newquay through their practice website. Pharmacy St Austell The service lets people check their health Royal Cornwall GP Hospital symptoms, offers information and advice Stennack Camborne Medical Centre Redruth about health conditions and locally Minor injuries available services. People can complete an Falmouth online form to describe their needs and West Cornwall Hospital request a response from their practice. Emergency department

Does your practice offer eConsult? Find St Mary’s If you become unwell or injured out by visiting the GP section at this winter, make sure you choose Visit www.kernowccg.nhs.uk/choosewell for opening times www.kernowccg.nhs.uk/choosewell the right NHS service. Hangover? Sore throat? Unwell? Unsure? Confused? Bites and stings? Headache? Feeling depressed? Anxious? Upset stomach? Need health advice? Minor infection? Suicidal thoughts?

Self care NHS 111 Pharmacy Mental health

Self care is the best choice to treat very NHS 111 helps you access urgent local Pharmacists can offer expert advice Always talk to your GP if you’re concerned minor illnesses, ailments and injuries. A health services when you need them. Call and treatment for a wide range of minor about your mental health. If you’re under range of common illnesses and complaints if you need medical advice, but it is not illnesses, ailments and the best medicines the care of a mental health team and have such as coughs, colds, sore throats, upset a 999 emergency. You will be assessed, to treat them. This includes headaches, a plan that states who to contact when stomachs and aches and pains can be given advice and directed to the right nappy rash, skin conditions, coughs, hay you need care or support, follow your plan. treated with a well stocked medicine service that can help you best - that fever, sticky eyes, insect bites, earache as cabinet and rest. could be an out-of-hours doctor, minor well as urinary tract infections in women. The Samaritans operate a free to call injury unit, urgent treatment centre or service 24 hours a day, 365 days a year, if Self care essentials emergency dentist. To find your nearest pharmacy visit you want to talk to someone in confidence. • Anti-diarrhoea tablets. www.nhs.uk. Call them on 116 123. • Antihistamines. You can also call NHS 111 if you need • Aspirin, paracetamol and ibuprofen. advice when your GP surgery is closed Pharmacists can also arrange an Call NHS 111 if you or someone you know • Indigestion treatment. and your condition isn’t life threatening. emergency supply of medicines (except requires urgent mental health care, but it • Oral rehydration salts. It’s available 24-hours a day, seven days a for controlled drugs e.g. Pregabalin) if you is not life-threatening. Call 999 for mental • Well prepared first aid kit with week, and is free to call. forget to renew your prescription or bring health emergencies. antiseptic, plasters and a thermometer. your medication on holiday, even if you NHS 111 is also online at 111.nhs.uk. don’t live in Cornwall. Feeling anxious or depressed? You can self-refer to Outlook South West. Find out more: outlooksw.co.uk

Fever? Ear pain? Feeling ill? Minor illness or injury? Minor fall? Fractures? Suspected stroke? Choking? Toothache? Sprain? Strain? Deep cut? Chest pain? Serious injury?

Emergency department GP or dentist Minor injury unit Urgent treatment centre or 999 For expert medical examinations, advice Minor injury units can treat a range of The urgent treatment centre at West Call 999 for emergency medical assistance and prescriptions for illnesses. Most GP conditions which have occurred during the Cornwall Hospital is open 24-hours a day, following a serious incident, illness or surgeries are open from 8am to 6.30pm, previous 14 days, including: 365 days a year for anyone needing urgent injury, major blood loss, chest pain or loss Monday to Friday, and some are also open medical care for injuries and conditions of consciousness. at the weekend. Some GPs provide a • Sprains and strains. such as fractures, deep cuts, non-life minor injury service – ask your GP for more • Broken bones. threatening head injuries and minor falls. The emergency department and details. Call NHS 111 or visit 111.nhs.uk • Minor burns and scalds. 999 are for serious and life-threatening when your surgery is closed. • Head injuries (not if someone is You will be seen by a doctor from 9am to conditions and for real emergencies. unconscious). 10pm and an experienced nurse overnight. If you need urgent dental treatment and • Insect and animal bites and stings. X-ray is available from 8am to 11pm. Emergency departments are located at already have a dentist, contact them on • Minor eye injuries. Royal Cornwall Hospital in Truro and their usual number. If you are not registered • Cuts, bruises and grazes. West Cornwall Hospital University Hospitals Plymouth (formerly with a dentist and have an emergency, call St Clare Street, Penzance TR18 2PF Derriford Hospital). 0333 405 0290. You will be seen by an experienced nurse, Telephone: 01736 874113 without an appointment. X-ray is available If you’re on holiday, call NHS 111. You can at some locations. also ask a GP to register you as a temporary resident if you’re staying for up to three Find your nearest: Please play your part! months. kernowccg.nhs.uk/choosewell