DOWNTOWN MARKET ANAYLSIS A RENAISSANCE UNDERWAY

Fall 2014

P 507.388.1062 E [email protected]

www.citycentermankato.com/partnership.php City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014

Acknowledgements

This report was compiled by the City Center Partnership, its staff, volunteers and students in the State Mankato Urban & Regional Studies Institute Studio Course. The process followed was adapted from the University of Wisconsin-Extension’s “Downtown and Business District Market Analysis” online toolkit.

Report Compiled & Written by: Eric T. Harriman, Executive Director, City Center Partnership John F. Considine III, Business Development Resource Manager, Greater Mankato Growth

Project & Research Coordination: Kelly Henry, Project Assistant, City Center Partnership

Project Steering Committee: Andrew Willaert, Committee Chair Paul Osdoba, Profinium Cathy Brennan, Brennan Companies Kristin Prososki, City of Mankato Dain Fisher, Coldwell Banker Fisher Group Kyle Smith, Tailwind Group Tom Frederick Jr., Pub 500 Kevin Velasquez, Blethen, Gage & Krause Mary McClure, McClure Agency Jim Whitlock, Brickhouse Graphics Julie Nelson, Small Business Development Ctr

Data Collection Assistance: Greater Mankato Growth: John F. Considine III, Business Development Resource Manager

Minnesota State University, Mankato: Benjamin Oppong Effah, Urban & Regional Studies Graduate Student Prawan Amataya, Urban & Regional Studies Graduate Student Chima Obidiegwu, Urban & Regional Studies Graduate Student

With Faculty Advisement by: Dr. Miriam Porter, Minnesota State Mankato, Urban & Regional Studies Institute Dr. Russell Fricano, Minnesota State Mankato, Urban & Regional Studies Institute

Creative & Graphic Design provided by: Red Door Creative

Community Support: A special thanks to all the community members and visitors who provided input and engaged in this process.

Table of Contents EXECUTIVE SUMMARY: ...... 5 INTRODUCTION: ...... 5 Purpose and Goals of the Analysis ...... 5 What is City Center Mankato ...... 5 Who is the City Center Partnership ...... 6 What is our Mission ...... 6 Methodology ...... 6 UNDERSTANDING THE MARKET: ...... 7 Trade Area Analysis ...... 7 Demographic and Lifestyle ...... 9 Geography and Community Context ...... 12 Local and Regional Economy ...... 17 Business/Property Owners Survey ...... 22 Consumer Survey ...... 22 Visitor Intercept Survey ...... 22 Peer City Comparisons ...... 23 OPPORTUNITIES BY SECTOR: ...... 26 Retail and Services ...... 26 Restaurant and Culinary...... 27 Arts and Entertainment ...... 27 Lodging ...... 28 Office Space ...... 28 Residential/Housing ...... 28 FUTURE PLANNING & DEVELOPMENT IDEAS: ...... 28 Building Usage ...... 28 Marketing, Imaging and Branding...... 29 Business Retention/Expansion ...... 29 Entrepreneurship Support ...... 30 Business Recruitment ...... 30 Niche Development ...... 30 Benchmarking ...... 30 APPENDIX ...... 31

EXECUTIVE SUMMARY:

City Center Mankato is a unique urban destination but that has only scratched the surface of its potential.

When using the Mankato destination trade area, it is clear that the region has a principle draw coming from the south and southwest. This includes portions of Northern Iowa and extends halfway to Sioux Falls, SD. By using the Mankato Destination Trade Area, businesses can better align customer attraction efforts and research their particular customers in this region as they are more likely to frequent the Mankato area.

City Center Mankato has a higher concentration of College Town Tapestries than other regional communities and higher than some regional college communities like St Cloud, MN. Combined with the other predominant tapestry of Great Expectations, the City Center is comprised of younger than average residents that have a lower median household income than the national average due to enrollment in higher education and having just started their careers. They also have a lower home ownership rate and these residences typically indulge in convenience purchases while enjoy a very active lifestyle.

City Center Mankato is a highly walkable yet confined and linier district. This pattern of development makes it difficult to achieve a critical mass of development. Even so, the City Center is an employment hub of the Greater Mankato area. The top five areas of employment are in Administration & Support, Public Administration, Accommodation & Food Service, Health Care & Social Service, and Manufacturing with all but the last two having a higher concentration in the City Center than elsewhere in the community.

Visitors to City Center events trended toward day-trips only, though this might be a fault in surveying events that would generally attract overnight stays. Their average expenditures when in the community were in the $50 range and trended towards food/drinks, entertainment and cultural activities. Direct marketing by similar events to cross-promote has proven to be highly successful. Furthermore, outdoor/athletic enthusiasts will commonly participate in multiple events in a year so securing more partnerships built around the outdoors and recreation would help to cross-promote the City Center’s emerging active lifestyle.

On average, City Center Mankato was more comparable to other Regional or National Peer Cities downtowns and less like Minnesota Comparable Cities’ downtowns. The trends show that the City Center resident is more tech savvy, travels less, is more physically/health conscience but doesn’t visit the doctor, has less long term investments, goes out for entertainment more than for culture, and spends more on apparel and convenience items. This is likely a result of the younger age of City Center residents, which are frequently attending college.

A lack of retail and services in the City Center is preventing the critical mass necessary to become a vibrant retail and service district. Sustained co-op marketing campaigns might help change perceptions, but efforts must be taken to attract new business or expand existing businesses. One such business and customer attraction initiative is the OPEN Initiative, a concept from the City Center Partnership.

Also, efforts to enhance the culinary experience in the City Center along with diversifying culinary options could prove to attract more visitors and be economically sustainable.

City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014 Direct and purposeful cultivation of the Entertainment District and the adjacent Arts & Historic District will yield significant results. Combined with pedestrian enhancements, unique shops, and more family friendly activities, the City Center would be poised to become a premier destination in the Upper Midwest. As a result, the pending Arts & Historic District Plan should take on a new level of importance and similar planning initiatives should occur to direct the growth of the Entertainment District.

Survey respondents noted that there is a preference of housing within the City Center, which would include more apartments above commercial buildings as well as mid-high rise condominiums. Plus, to support the strong desire for specialty shops over franchises, new development and redevelopments should seek to build ground level spaces for unique shops and attempt to find locally owned tenants before franchises.

Maintaining the highest possible standards in walking and bike friendliness is critical for the future success of the City Center. Also, marketing efforts should be undertaken by the City Center Partnership in order to counter the negative perception of pedestrian friendliness in spite of having a high Walk Score. Enhanced pedestrian and bike amenities such as bike parking, benches, greening, lighting and even security patrols could improve user’s perceptions. Furthermore, marketing efforts should also be undertaken to highlight the City Center events, unique shops and family friendliness. Plus, common reasons for visiting the City Center and their frequency of occurrence should be taken into consideration when engaging in marketing initiatives.

These findings are further summarized in the Fall 2014 City Center Market Analysis.

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City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014 INTRODUCTION: Purpose and Goals of the Analysis This analysis is intended to provide the City Center business and community leaders information that can assist in guiding development. Used properly, the market analysis should help with business development, retention, attraction and expansion. The plan provides an understanding of the general City Center characteristics that can be used by businesses and should be combined with other sets of information before making fundamental changes to any business.

If should be noted that this market analysis in an inaugural effort to collect relevant market analysis information. In this first year, an effort was made to collect substantial amounts of information for Demographics/Characteristics, Surveys/Focus Groups, and Comparative Cities to establish a baseline understanding that can be added to in consecutive years. By focusing on one area annually, the data is never substantially out dated and collected infrequently enough so as to limit unnecessary work. Vacant sub-sections of this report can be further built out in subsequent phases of analysis.

What is City Center Mankato City Center Mankato is the heart of Forbes “Best Small Places for Business & Careers” (2014). This is the Southern Minnesota destination for arts, entertainment, government, professional services and community events. With small business and major corporations ranging from retail, agribusiness, finance, telecommunications, outdoor adventure services and many fun spots for a great coffee, food or drinks. City Center Mankato is a business destination you cannot afford to ignore.

Centrally Located City Center is the geographic center of a metropolitan with nearly 100,000 people and 250,000 people within a 60-minute commute, and over 26,000 higher education students. City Center Mankato is an employment, entertainment and professional services hub for hundreds of thousands in Southern Minnesota.

Quality Space and Infrastructure In recent years, the City Center has seen $10’s of millions in major office building remodels, new office tower developments, and rehabilitation of unique storefronts. Supporting these spaces are direct access to US Hwy 169, MN Hwy 60 and the nearby US Hwy 14; giving you regional access to /St. Paul, Rochester, Iowa and South Dakota. Moreover, on a local level, the City Center is the convergence of metropolitan arterial roads, transit, bicycle and regional trail infrastructure punctuated with thousands of surface or ramp parking stalls. So finding your perfect space with a competitive advantage will not be an issue in City Center Mankato.

Top Quality Talent Great talent equals great business expansion opportunities and the regions 26,000 higher education students located in five institutions, including Minnesota State Mankato the largest MNSCU institution and second largest in the state, makes that possible. According to the 2014 Talent Supply & Demand Report, our regional supply of talent “exceeds” or “greatly exceeds” local demand in many areas and presents a great opportunity for business development.

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City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014 Tremendous Business Development Opportunities in:  Health Science Technology  Arts, Communications & Information Systems  Agriculture, Food & Natural Resources (especially Biology Majors)  Business, Management & Administration

Great Livability Livability, or the desirability to live in an area, is a major factor in a successful business. Without a highly livable community filled with events, activities, community engagement and fun things to do for young and old, your business will be at a disadvantage. Luckily, the City Center enhances regional livability through great urban living, a vibrant nightlife, exciting sporting events and a great family friendly scene. City Center Mankato will become your asset in attracting and retaining key talent to your business.

Who is the City Center Partnership The City Center Partnership (CCP), is an LLC of Greater Mankato Growth, Inc., a nonprofit organization representing its members and a community vision in pursuit of a remarkable urban experience for all who live, work, play and invest in City Center Mankato. The CCP strives to provide leadership in this endeavor by addressing or advocating for planning, legislation, transportation, economic development and numerous public and private initiatives. These initiatives serve to strengthen the overall downtown business, cultural, entertainment, recreational, and residential communities, and to enhance the image of City Center Mankato.

What is our Mission Our mission, as a private/public partnership, is to be a catalyst for implementation of the City Center Renaissance Plan and support private & public investment in City Center projects, programs and initiatives that attract a greater number of customers, employees and residents to the City Center.

Methodology The process followed was an adapted from the University of Wisconsin-Extension’s “Downtown and Business District Market Analysis” online toolkit (http://fyi.uwex.edu/downtown-market-analysis/). The project combined three key areas of data collection, which included Demographics & Economic Data, Surveys & Focus Groups, and Peer City Comparisons. Due to the complexity of collecting such information at once and to enhance and maintain the relevancy of this report, one section should be should be updated annually in a three year rotation. For reporting purposes, and to maintain continuity with the UW-Extension format, the findings are arranged in three different categories of: Understanding the Market, Opportunities by Sector and Future Planning & Development Ideas.

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City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014 UNDERSTANDING THE MARKET: Trade Area Analysis A trade area is representative of where the majority of visitors will originate. In establishing a Mankato trade area various focuses could be used to establish geographic extents for different market segments as seem in Table 1. For this study the general destination trade area, which offers a more encompassing geographic and demographic area, was used.

Table 1: Potential Trade Area Variations  General Destination  Tourists  Arts/Culture  Convenience  Higher Education Students  Food/Drink/Entrainment  Local Residents  Healthcare  Recreation  Daytime Employees  Retail/Specialty Retail  Other

Located 72 miles Southwest of Minneapolis/St Paul, 154 miles East/Northeast of Sioux Falls, SD and 85 miles West of Rochester, MN; the Mankato area is one of four principle metropolitan areas (Minneapolis/St Paul, Rochester, Sioux Falls and Mankato) with trade areas in Southern Minnesota.

The Mankato Destination Trade Area offers a potential extent to which the City Center area could attract potential visitors/consumers for major purchases. As a result, it will not capture the most refined prospective on the City Center trade area. However, knowing the area from which people are willing to travel still offers a potential customer attraction area, even if it is a secondary reason to frequent the Mankato area.

Rational for calculating the trade area is based on the gravity model which states, that a consumer will (in general) select a destination based on its larger size as it will generally have greater choices for a visitor. In formulating the trade analysis, it was clear that the Mankato Area is in direct competition with the three Metropolitan areas of:

 Minneapolis/St Paul, MN  Sioux Falls, SD  Sioux City, IA

Along with the six Micropolitian areas of greater than 14,500 population:

 Marshall, MN  Faribault, MN  Albert Lea, MN  Hutchinson, MN  Owatonna, MN  Mason City/Ft. Dodge, IA

In the calculation of the destination trade area, some variations to the gravity model were utilized to account for travel convenience and, in a limited capacity, with customer attraction evidence from large area institutions.

This trade area is an oblong shape that extends farther to the Southwest that to the Northeast of Mankato proper. This results from the closer proximity to larger and more trade areas to the Northeast. As a result, the Mankato trade area includes portions of Northern Iowa and extends halfway to Sioux Falls, SD.

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City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014 In assessing a trade area based more on convenient access to regular services, Figure 2 highlights a 10 minute drive and walk time (credit: www.flaviogortana.com/isoscope/). This is a more likely distance of travel for regular services like getting your haircut or buying gas and groceries.

As a result, these two matrix the likely extents of larger to smaller trade areas are apparent.

Findings: By using the Mankato Destination Trade Area businesses can better align customer attraction efforts or research their particular customers. In using this type of trade area businesses, that are Figure 1: Mankato Destination Trade Area not a typical destination for major purchases, should align marketing tactics that capitalize on or enhance the experience of visitors entering the community for other reasons.

Additional Research:

 Research into missing services and destinations in the adjacent regional trade areas should be compiled and assessed for their ability to attract additional consumers through focused marketing campaigns or attraction of such services to the City Center. (Consider: Figure 2: City Center Convenience Travel Times graduate student/intern project)

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City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014  Regular and enhanced revisions to the destination trade area, along with focused areas as found in Table 1, should be undertaken to enhance the understanding of the complexities in downtown trade area. (Consider: professional contracted services or graduate student project)

Demographic and Lifestyle

According to Civic Technologies, the Tapestry Segmentation system classifies US neighborhoods based on their socioeconomic and demographic compositions. The power of Tapestry Segmentation allows you to profile consumers and constituents in a number of ways. The below descriptions from Civic Technologies of the City Center tapestries provides an insight into the general characteristics of the residents.

Figure 3: City Center Tapestry Map Old and Newcomers “Are residents of transitional neighborhoods either beginning their careers or retiring. They range in age from their 20s to 75 and older. There are more singles and shared households than families in these neighborhoods. The median household income of $39,234 is below the US median. Educational attainment, college, and graduate school enrollment are above average. More than half have moved in the last five years and more than 60 percent rent. Their purchases reflect the unencumbered lifestyles of singles and renters. Their leisure activities are as varied as their ages. They exercise by walking, swimming, and going bowling”

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City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014 Midlife Junction “The median age for residents in these neighborhoods is 37 years; nearly 20 percent are aged 65 years or older. Households are a mix of family types and singles who live alone or share housing. Most are still working; although at 61 percent, the labor force participation rate is slightly below average. A third of the households receive Social Security. The median household income is $42,694. Sixty-two percent of residents own their homes. They live quiet, settled lives as they move from child-rearing into retirement. They are careful spenders, always looking for bargains, and not swayed by fads. On weekends, they eat fast food or go to family restaurants such as Friendly’s or Perkins.

Milk and Cookies “Upscale living on a family allowance, Milk and Cookies represents young, affluent married couples who are starting their families or already have young children. Ninety percent of Milk and Cookies households earn income from wages. The median household income is $57,170. Fifty-eight percent have attended college. They prefer single-family homes in suburban neighborhoods of cities and 71 percent of households have at least two vehicles. They settle into their family-oriented lifestyle and they focus on family and the future.”

College Towns “With a median age of 24.4 years, College Towns is the third youngest of all the Tapestry. One-fourth of households are occupied by married-couple families. They are focused on their education; 59 percent are enrolled in college or graduate school. Because many students only work part-time, the median household income of $32,360 ranks near the low end. Most of the employed residents work in the service industry, holding on- and off-campus jobs in educational services, health care, and food preparation. One in seven College Towns residents lives in a dorm on campus. Students in off-campus housing live in low-income apartment rentals. Convenience dictates food choices. They enjoy concerts and college sports games, play pool, and go to movies and bars. They also participate in public activities including fund-raising and volunteer work.”

Rust Belt Traditions “Primarily a mix of married-couple families, single parents, and singles who live alone. With a population of 8.4 million, this segment is one of Tapestry Segmentation’s largest. The median age is 35.9 years, just below the US median. The median household income is $42,337. Half of the employed residents work in white-collar jobs. The backbone of older industrial cities in the Great Lakes border states, residents of these neighborhoods live in modest, single-family homes. These residents stick close to home; for years, they’ve lived, worked, shopped, and played in the same area. They will spend money on their families, yard maintenance, and home improvements. They’re big TV fans; they watch sitcoms and sports events.”

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City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014 Metropolitans “Prefer to live in older city neighborhoods. Approximately half of these households are singles who live alone or with others; 40 percent are married-couple families. One in four of the residents is aged 20–34 years. Half of the residents who are employed work in professional or managerial positions. More than 75 percent of the population aged 25 years and older have attended college or completed a degree program. The median household income is $53,486. Nearly half of the households earn extra income from interest, dividends, and rental properties. They live in an eclectic mix of single-family homes and multiunit buildings. Planning for their future, residents own shares in investment funds, contribute to IRA savings accounts, and hold large life insurance policies. These residents pursue an active, urbane lifestyle. They travel frequently for business and pleasure. Active members of their communities, they join civic clubs, volunteer for environmental causes, and work for a political party or candidate.”

Great Expectations “Young singles who live alone and married-couple families dominate the Great Expectations market. The median age is 33.1 years. Some residents are just beginning their careers or family lives. The median household income of $35,406 is lower than the US median of $50,227. Half own their homes; half rent. are not afraid to tackle smaller maintenance and remodeling projects, but they also enjoy a young and active lifestyle. They rarely travel. Focused on starting their careers, they’re not investing for their retirement years.”

Findings: City Center Mankato has a higher concentration of College Town Tapestries that other regional communities and higher than some regional college communities like St Cloud, MN. Combined with the other predominant tapestry of Great Expectations, the City Center is comprised of young residents, has a lower median household income than the national average due to enrolment in higher education and having just started their careers, there is also a lower home ownership rate, and these residences typically indulge in convenience purchases and enjoy an very active lifestyle.

Additional Research:

 Further analysis should be conducted into the details of the College Town and Great Expectation Tapestries to discover the amenities which would enhance their experience in the City Center and how best to retain these individuals as they transition out of their youthful and early adult stages in life. This could potentially be a unique way to approach enhancing our City Center and could include researching any successes of other Peer Cities (highlighted later in the report) that Figure 4: College Town Tapestry Concentration

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City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014 they have had it targeting these segments of the population. (Consider: Graduate student project and combining into future Intercity Leadership Visits)

Geography and Community Context City Center Geography City Center Mankato is located in the Valley and confined by the bluff line to the east, the river to the northwest and west, and by streams & small bluffs to the south. As a result the City Center has a highly linier development pattern. However, such arrangements can often make it difficult to achieve critical density that generates that unique “urban vibrancy” most downtowns seek. Yet, this pattern is also highly supportive of light rail/street car transit, which has again become an important element to attract critical density all across the nation.

Figure 5: Walking & Biking Connectivity Levels

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City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014 Walkability Table 2: Area Walk Scores Walkability has become a very important factor in Area Walk Score (max 100) assessing the livability of a community. City Center City of Mankato 35 Mankato has a peek Walk Score of 82 of 100. This 600 S. Front St. – City 82 means that area is “Very Walkable” and most errands Center can be accomplished on foot. This is contrary to the Intergovernmental 79 Walk Score for the city as a whole which is 35 of 100 Center – City Center and is “Car-Dependent” for most errands. Sibley Parkway – City 71 Furthermore, with the concentrated grid pattern of Center development in the City Center, people can walk Old Town – City 70 greater distances within a standard 15 minute walk. Center This can be described as having high accessibility, or Sibley Neighborhood – 51 the ability to access more services in a shorter City Center distance. To maintain and enhance accessibility, Belgrade Ave 46 density should be supported and increased and Minnesota State Univ. 44 pedestrian friendly amenities/design should be added River Hills Mall 40 Blue Earth County to increase the comfort and safety of walking and 18 biking. Justice Center

Figure 6: Walk Score & Intensity at 600 S. Front St.

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City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014

Community Context The Mankato and North Mankato communities have eight principal clusters (Figure 7) of similar districts or neighborhoods. They are not necessarily official names, but are highlighted in this report due to their similarities.

Figure 7: Mankato Area Clusters

 City Center Mankato is the geographic center and birthplace for both cities. As the historic center of civic and commercial life City Center is a vibrant urban center. Defined by the bluff line to the east and the Minnesota River to the west this residential and commercial center is also the site of the original Minnesota State campus and a resurgence of new dense urban developments.  Uptown is a more auto oriented and industrial extension of the City Center. With zoning enhancements and infrastructure improvements such as a street car, Uptown could become its own epicenter combining industry, high density residential, services/shops and a pedestrian designed Riverfront Drive that still functions as a thoroughfare and compliments Tourtellotte Park Neighborhood.  Hilltop is the regional auto oriented commercial area that includes two malls, the hospital, big box stores, and residential. A recent redesign to Madison Avenue has been well received, yet the pedestrian enhancements don’t appear to have significantly increased biking or walking. The avenue includes a wide shoulder to accommodate bus rapid transit as a yet to be determined date. Such a system should link to the City Center and would create a strong multimodal connection.

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City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014  College Town is defined by Minnesota State University and the 14,000+ students living near or commuting to the campus every day. This cluster lacks overall character and outside the campus lacks the livable communities that many college students prefer. A major employer besides the university is MRCI. A major potential enhancement to add a livable community element is the University Parkway Concept as outlined in the appendix of the Front Street Connectivity Plan.  West Mankato is mix of residential and recreational areas that is bisected by the Blue Earth River. This district has limited employment centers yet has key destinations of Mankato West High School, the YMCA, Land of Memories Park and Rasmussen Woods.  Lime Valley is the northern most cluster and is comprised of upper (eastern) and lower (western) sections generated by a bluff that generally runs along Riverfront Drive. The lower/western section is defined by established industrial developments. The upper/eastern section is defined by the growing residential and big box commercial sectors plus a booming newer industrial park. Though employment is not highly concentrated at the currently, the addition of major new developments will change that in the coming couple of years.  Lower North is an older and quieter residential area that is defined by the two major parks of Wheeler Park and Spring Lake Park. Recent efforts to enhance the bike friendliness are still taking hold and a pending business district plan for Belgrade Ave in the adjacent City Center district could result in this area becoming a more desirable and increasingly livable area.  Upper North is a split of residential and industrial development with some a midsized commercial strip. Community desires to see the commercial strip expand have seen limited results as the majority of commercial development occurs on the eastern side of Mankato. Even so, with Caswell Park being a major regional destination for sports tournaments this area holds growth potential.

Community Employment Centers When comparing the employment concentration of these areas we can see how employment is dispersed across the two cities and within each cluster. When assessing the top five areas of employment from census.gov, there are some patterns for types of employment based in the NAISC Industry Codes.

First is employment that is highly concentrated in City Center and not elsewhere:  Administration & Support  Public Administration

Second is employment that has a concentration in City Center and elsewhere:  Accommodation & Food Service

Finally, is employment that is mainly concentrated outside the in City Center:  Health Care and Social Service  Manufacturing Figure 8: Mankato Area Employment Centers

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City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014

Figure 10: City Center Administration & Support Figure 11: City Center Healthcare & Social Services City Center employment in Administration and City Center employment in Health Care & Social Support is 12.2% of total City Center Services is 13.2% of total City Center employment. It is also a highly elevated employment. It is also an elevated concentration concentration of such employment within the of such employment within the community. community.

Figure 12: City Center Public Administration

Figure 9: City Center Accommodation & Food Service City Center employment in Public Administration City Center employment in Accommodation & is 10.7% of total City Center employment. It is also Food Service is 12.0% of total City Center a highly elevated concentration of such employment. It is also a highly elevated employment within the community. concentration of such employment within the

community.

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City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014

Figure 13: City Center Manufacturing City Center employment in Manufacturing is 8.4% of total City Center employment. It is also a low concentration of such employment within the community.

Findings: City Center Mankato is a highly walkable yet confined and linier district. The City Center top three areas of employment are Administration & Support, Public Administration, Accommodation & Food Service, Health Care and Social Service, and Manufacturing with all but the last two having a higher concentration in the City Center than elsewhere in the community.

Additional Research:

 Assess the potential for how a streetcar system and rezoning on Riverfront might combine to achieve the critical density necessary for an organically vibrant City Center and Uptown. (Consider: Graduate student project or hire a specialized consultant.)

Local and Regional Economy Metropolitan Statistical Area (MSA) ECONOMY HIGHLIGHTS

The Mankato-North Mankato Metropolitan Statistical Area or MSA (comprised of Blue Earth and Nicollet Counties) has been very prosperous as measured by multiple economic metrics. These metrics include Gross Domestic Product (GDP), job growth, population growth, demographics, capital investment, and per capita income growth. This has been a result of the diverse economic base of the local economy. Key sectors include healthcare, education, metal manufacturing, and retail.

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City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014 Findings:  Gross Domestic Product (GDP) – The Bureau of Economic Analysis (BEA) releases their gross domestic product figures every fall. The 2013 figures for the Mankato-North Mankato MSA showed continued growth with 0.8% total GDP growth to $4.2 billion

Since 2010, the Mankato-North Mankato MSA has let the state in GDP growth. See the table below.

MN MSA 2010-2013 GDP Growth Mankato-North Mankato 8.0% Minneapolis-Saint Paul-Bloomington 7.5% Duluth 5.8% Saint Cloud 5.7% Rochester 2.9%

Several of the detailed sub-data sets on GDP growth have not yet been released. Of the 10 sub categories that were made public, we saw an improved growth rate in 5 of them. The clear outlier, which represented a significant portion of previous growth, is Wholesale Trade. It saw a 49% growth rate from 2011-2012. The new growth rate for Wholesale Trade is not yet available.

Industry 2010 2011 2012 2013 2012- 2011- 2010- 2013 2012 2011 Growth Growth Growth Agriculture, forestry, fishing, and hunting (D) (D) (D) (D) Mining (D) (D) (D) (D) Utilities 77 82 88 (D) NA 7.32% 6.49% Construction 160 172 174 179 2.87% 1.16% 7.50% Manufacturing 664 734 732 755 3.14% -0.27% 10.54% Wholesale trade 211 206 308 (D) NA 49.51% -2.37% Retail trade 283 299 288 289 0.35% -3.68% 5.65% Transportation and warehousing 71 73 72 (D) NA -1.37% 2.82% Information 162 174 194 192 -1.03% 11.49% 7.41% Finance, insurance, real estate, rental, and 414 417 378 384 1.59% -9.35% 0.72% leasing Professional and business services 230 235 248 253 2.02% 5.53% 2.17% Educational services, health care, and social 522 539 551 566 2.72% 2.23% 3.26% assistance Arts, entertainment, recreation, 103 108 113 116 2.65% 4.63% 4.85% accommodation, and food services Other services, except government 109 110 110 113 2.73% 0.00% 0.92% Government 582 576 571 571 0.00% -0.87% -1.03%

 Job Growth – the Mankato-North Mankato MSA has led the state in percent of job growth the previous two years (2013 & 2014). In November 2014, the MSA set an all-time high with 58,097 jobs.

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City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014  Demographics

The counties within our MSA have one very distinctive workforce trait. Blue Earth County has the highest percentage of 18-24 year olds out of the 87 counties in Minnesota. Nicollet County has the 13th highest. The first table below shows the counties in Minnesota with the highest percentages of 18 - 24 year olds. When viewing this information, there is a high correlation between percentage of individuals in that specific age demographic to the presence of a university or college. That is not to say all 18-24 year olds are college students, but what is important to note is this age group is new to the workforce and has yet to hit their top earning potential through education, training and experience.

The significant presence of this age group in our workforce creates opportunity for our region. It is a talent supply that has potential to work in any industry.

Naturally 18-24 year olds earn less than other age demographics and that is reflected in the average household income. However, the Mankato-North Mankato MSA has a higher income than the Duluth MSA and a comparable income to the Saint Cloud MSA. The higher cost of living is reflected in the Minneapolis-Saint Paul MSA income figures. In the Rochester MSA, the dominance of the Mayo Clinic and the associated higher paying health care sector is seen with an average household income exceeding $80,000. The second table below highlights the average household income for each of the five metropolitan areas. This middle of the road income figure shows a balance of business profitability and resident affordability.

The U.S. Census Bureau’s 2013 benchmark of our region highlights many workforce strengths and opportunities.

County Rank of 18 - 24 year Total 18 - 24 College or Geography % of Total Population olds based on percent of total year olds University population Blue Earth County, MN 11679 19.09% 1 Yes Stevens County, MN 1499 16.46% 2 Yes Winona County, MN 7470 15.84% 3 Yes Clay County, MN 6912 12.44% 4 Yes Beltrami County, MN 5270 12.27% 5 Yes Stearns County, MN 17314 12.08% 6 Yes Scott County, MN 21139 11.02% 7 No Ramsey County, MN 51443 10.26% 8 Yes Benton County, MN 3779 9.90% 9 No

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City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014 Mankato - Minneapolis - Rochester St. Cloud Duluth Metro North Mankato St. Paul Metro Metro Metro Metro Average Household $59,642 $65,950 $85,965 $80,284 $66,045 Income

 Capital Investment – 104 commercial and industrial building projects, $331 million in 2014 swelling our 3 year total to $591 million.

 Per Capita Income - From 2010 to 2013 the Mankato – North Mankato MSA experienced the highest growth rate of per capita personal income among all Minnesota based MSA’s at 12.35%. This gain represents an increase in per capita personal income of $4,408.

Area 2010 2013 % growth 10-13 Mankato-North Mankato, MN MSA $35,683 $40,091 12.35 % Duluth, MN-WI MSA $35,153 $39,391 12.06 % St. Cloud, MN MSA $34,167 $38,236 11.91 % Minneapolis-St. Paul- MN MSA $46,016 $51,183 11.23 % Rochester, MN MSA $42,771 $45,231 5.75 %

MSA ACCOLADES

 #3 in the Nation on Forbes 2014 Best Small Places for Business and Careers – Among 184 metropolitans having populations less than 250,000 (up from 10th in 2013, 11th in 2012 and 25th in 2011). Ranking 20th in Education, 27th in Cost of Doing Business and 59th in Job Growth.  Most Affordable College Town in Minnesota –Mankato ranks most affordable college city in Minnesota and #36 in the nation, according to a Great Value Colleges 2014 release  3rd in the Nation for Affordable Healthcare – 3rd in the nation on livability.com's 2014 Top 10 Cities for Affordable Health Care.  #19 in the Nation for top College Towns – In 2014 the Mankato-North Mankato Metropolitan Statistical Area was ranked #19 in the nation for top college towns with under 250,000 residents by The American Institute for Economic Research  #2 Best Place in Minnesota for Young Families – The City of North Mankato was ranked #2 best place in MN for Young Families in 2014 by nerdwallet.com  #7 Dreamtown in the Nation – Bizjournals.com ranked Greater Mankato number seven out of 140 on it's national list of Dreamtowns in 2008. A dreamtown is a "small town that offers the best quality of life without metropolitan hassles."

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City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014  8th in the Nation for Work - Life Balance – According to nerdwallet.com. Balance is based on hours worked per week, daily commuting time and median earnings.  Top in Minnesota worth Traveling for – Mankato Marathon has been rated the top marathon to travel to in Minnesota by Trip Advisor.  Top Community for Young People – On America's Promise top 100 communities for young people four years in a row.  On AARP Magazine's Cities to Watch List – For being ahead of the curve in providing services to empty nesters, active retirees and everyone in between.  #5 Safest Community in Minnesota – The City of North Mankato was ranked 5th safest city in the state by movoto.com in 2014  Bronze level Bicycle Friendly Community – Greater Mankato has been awarded the Bronze ranking for bicycle friendliness by The League of American Bicyclists  #4 Best Outdoor Venue in Minnesota - Awarded to Vetter Stone Amphitheater in Riverfront Park from the Star Tribune in 2014.

SOUTH CENTRAL MN HIGHLIGHTS

Findings: South Central Minnesota (a nine county region) as a whole has had steady population growth. The population for the entire region was 231,622 in 2013, a 4% increase since 2000. The Mankato-N. Mankato MSA had a 2012 population of 98,560, a 15% increase since 2000. This shows that the population growth is happening in the MSA, located in the center of the region. The region has a strong workforce, with a healthy balance of employees available and individuals employed. With employers reporting high productivity, motivation and low absenteeism, the quality of the workforce is an important reason why businesses locate in South Central Minnesota.

TALENT/HIGHER EDUCATION Business, educational, and community leaders in the greater Mankato region have a shared understanding and appreciation of how important talent is to our economic success. Greater Mankato Growth’s Talent Demand and Supply Report highlights the supply of talent that have completed advanced education beyond high school in our region compared to the workforce needs.

This was a collaborative effort of Bethany Lutheran College, Gustavus Adolphus College, Minnesota State University-Mankato, Rasmussen College and South Central College for providing their college graduate data. Along with MN DEED (Department of Employment and Economic Development) and South Central Workforce Council labor market data.

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City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014 Findings: Shortages: For job seekers the highest potential for employment are in the fields of Engineering, manufacturing, and technology related careers as well as healthcare support roles and transportation roles. These are areas where projected demand either greatly exceeds supply and or is equal to.

Surplus: On the flip side the report also highlights those cluster occupational areas where there is a surplus of talent compared to projected demand. – within the career fields of business, business management and administration as well as roles in human services such as Elementary education and social workers it appears we have excess talent compared to demand.

Business/Property Owners Survey

**no data submitted by researcher**

Findings:

Consumer Survey **See appendix for PowerPoint presentation entitled “City of Mankato Downtown Market Analysis: Enhancing a smart city” by Benjamin Effah, Prawan Amataya, and Chima Obidiegwu.**

Findings: The Survey highlights the demographic characteristics of consumers of City Center businesses. Respondants were primarily 25-44 in age, residents of the community, married, and employed full-time.

Visitor Intercept Survey Undertaking a Visitor Intercept Survey allowed us to include visitors to the City Center area in our research. To do this four separate community events were attended and survey responses were requested to learn some basic visitor demographics and information on their visit to the City Center.

The events attended were:

 Mankato River Ramble  Luke Bryant Concert  Hockey Night in the City Center  Mankato Marathon

Ages: 44.4% of visitors were between the ages of 25 – 44 while 39.6% between the ages of 45-64.

Stay Duration: Over 70% were on a day-trip to the City Center and that another 15% were staying with family or friends

22

City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014 Visitor Spending: While going out for food and drinks (53.6%) ranked highest for other activities, sporting activities (41.4%) and family activities (24.1%) came in with respectively high numbers as well. The $50/per person spending limit still holds firm, while 33.8% reported to be spending up to $100. (This dollar amount is without the cost of lodging or event included.)

Marketing and Messaging: Event marketing data proved to be the most surprising. When asked: “How did you hear about this event” 34.9% stated family and friends while 31.7% were past participants and 24.1% were targeted through social media. When asked at the River Ramble 26.7% stated from the Twin Cities Classic, the event co-operator.

Findings: The direct marketing by similar events to cross promote them both seems to be highly successful. Furthermore, outdoor/athletic enthusiasts will commonly participate in multiple events in a year so securing more partnerships built around the outdoors and recreation would help to cross-promote the City Centers emerging active lifestyle.

Additional Research:

 Future surveys could take a closer look at smaller age ranges as well as the ages of any other people visiting with the surveyed. (Consider: Graduate student or intern projects)

Peer City Comparisons In order to assess our City Center on a state, regional and national scale we selected nine comparable communities’ downtowns including:

Table 3: Peer Comparison Cities Statewide: St. Cloud, MN Rochester, MN Duluth, MN

Regional: Ames, IA Eau Claire, WI Manhattan, KS

National: Missoula, MT Fort Collins, CO Corvallis, OR

23

City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014 Comparisons:

The City Center is the largest Table 4: Top 3 Comparisons of all nine downtowns and is Geographic Area Population Median Income likely a result of the City Top 3 City Center Mankato, MN 1.69 6,871 $35,130 Center area being inclusive of St. Cloud, MN .24 557 $11,306 large residential areas. The Rochester, MN .34 1,637 $23,769 other communities likely Duluth, MN .51 1,858 $13,456 describe their “downtown” as Ames, IA .14 150 $31,681 principally the Market Center Eau Claire, WI .91 3,472 $20,482 or Central Business District. Manhattan, KS .18 60 $29,292 This could result in Missoula, MT .18 3,589 $16,543 disproportionate Fort Collins, CO 1.19 3,596 $35,324 comparisons. Corvallis, OR .23 663 $25,640 The City Center is most similar Average .56 2,245 $24,262 to Fort Collins, CO which, along with the City Center, is the only downtown to rank in the Top 3 in all categories (Area, Population & Median Income). The City Center also has some resemblance to the geographic area of downtown Eau Claire, WI, the population of Missoula, MT, and the median income of Ames, IA.

24

City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014 Retail Market Potential vs National Averages Key findings from the ESRI Retail Market Potential analysis are highlighted below.

Apparel Spent Ad Convenience Store Regular Exercise-Club/Home City Center: Equal/Above City Center: Above City Center: Above Minnesota: Below Minnesota: Equal/Below Minnesota: Below Regional: Above Regional: Equal/Above Regional: Above National: Above National: Mixed National: Above

Automobile Owned/Leased Attended Live Theater-12mo Visited Doctor-12mo City Center: Equal City Center: Below City Center: Below Minnesota: Below Minnesota: Mixed Minnesota: Equal/Above Regional: Equal Regional: Below Regional: Below National: Equal National: Equal/Above National: Below

Computer Ownership Attended Bar/Club-12mo Purchased Household Products City Center: Above City Center: Above City Center: Equal/Above Minnesota: Below Minnesota: Below Minnesota: Below Regional: Above Regional: Above Regional: Equal/Above National: Above National: Above National: Equal/Above

Computer Value Download Internet Movie Frequent a Family Restaurant City Center: Above City Center: Far Above City Center: Equal/Below Minnesota: Below Minnesota: Below Minnesota: Below Regional: Above Regional: Far Above Regional: Equal/Below National: Above National: Far Above National: Equal/Below

Cell Phone Ownership Have Home Mortgage-1st Travel Frequency & Expense City Center: Equal/Above City Center: Far Below City Center: Below Minnesota: Below Minnesota: Below Minnesota: Mixed Regional: Above Regional: Far Below Regional: Below National: Equal/Above National: Far Below National: Mixed

Convenience Store Visits Own Stocks/Bonds/Mutual Fund Read Digital vs Print Newspaper City Center: Above City Center: Below City Center: Above Minnesota: Below Minnesota: Above Minnesota: Below Regional: Above Regional: Below Regional: Above National: Above National: Below National: Above

Findings: On average, City Center Mankato was more comparable to other Regional or National Comparable Cities’ downtowns and less like Minnesota Comparable Cities’ downtowns. The trends show that the City Center is more tech savvy, travels less, is more physically/health conscience but doesn’t visit the doctor, has less long term investments, goes out for entertainment more than for culture, and spends

25

City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014 more on apparel and convenience items. This is likely a result of the younger age of City Center residents, which are frequently attending college.

Additional Research:

 Additional refinements should be undertaken to ensure a more accurate comparison to other downtowns that do not include residential districts in their defined “downtown”. (Consider: intern or undergraduate project)  Assessments of how the Tapestry Segments vary across the other downtowns might shead light on why City Center is less like Minnesota downtowns and more like Regional & National downtowns. (Consider: intern or undergraduate project)

OPPORTUNITIES BY SECTOR: Retail and Services The survey results indicated a general lack for retail and services in the City Center in spite of being a highly populated area with thousands of daytime employees entering the district.

Opportunities: In order to capitalize on the lack of retail and services, efforts should be formed to attract new entrepreneurs or relocating business. One potential initiative is the OPEN Initiative highlighted below.

OPEN Initiative: Opportunity Partners for Entrepreneurial Neighbors (OPEN) is a concept initiative drafted by City Center staff and which focuses on attracting and enhancing City Center retail and service businesses. Five key steps in this initiative combine to attract entrepreneurs, support existing business, enhance the built environment and generate customer traffic. This concept is based on a Dayton, OH initiative to attract pop-up stores to vacant buildings. Table 5: OPEN Initiative Key Steps When adapted to include support for existing businesses, training to help 1. Urban Pop-up Stores (OPEN-UPS) ensure long-term success and a 2. Significantly Impactful Training & Education (OPEN-SITE) greater focus on customer attraction 3. Networking, Engagement & Webinars (OPEN-NEW) the new OPEN initiative can become a 4. Visually Improve Every Window (OPEN-VIEW) catalyst for enhancing all businesses 5. Festive Urban Neighborhood (OPEN-FUN) while attracting new ones.

Findings: A lack of retail and services in the City Center is preventing the critical mass necessary to become a vibrant retail and service district. Sustained coop marketing campaigns might help change perceptions but efforts must be taken to attract new business or expand existing businesses. One such business and customer attraction initiative is the OPEN Initiative, a concept from the City Center Partnership.

Additional Research:

26

City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014  Assess funding opportunities for the OPEN initiative. (Consider: a joint City of Mankato, City of North Mankato and City Center Partnership taskforce to assess funding. Other partners should determined.)

Restaurant and Culinary Though people frequent the City Center weekly or monthly for restaurants, feedback obtained from respondents suggest desires improvements in the type of dining options, including a desire for more:

 Family/Casual Dining  Upscale Dining  Ethnic Cuisine  Organic Foods

Findings: Efforts to enhance the culinary experience in the City Center along with diversifying culinary options could prove to attract more visitors and be economically sustainable.

Additional Research:

 Research Peer Cities any successful campaigns for attracting new culinary establishments and duplicate similar efforts in the City Center. (Consider: Graduate student project or intern.)

Arts and Entertainment Survey respondents indicated they frequent the City Center for Arts or Cultural activities on a monthly (40%) or annual (39%) basis. Furthermore, they indicated that “Historical Character” is very or somewhat important with only 6% saying such improvements are not important.

A current City Center Partnership planning initiative is underway to learn how the community can proactively cultivate the existing City Center Arts & Historic District into an authentic and sustainable cultural district. A dedicated and vibrant cultural district is a key aspect of highly cultural communities. By concentrating a high density of cultural activities, services, events, businesses and even residences, in a compact district, it can become a powerful economic engine of its own. Furthermore, according to the Minnesota State Arts Board, arts and culture have an economic impact in Minnesota of over $1 billion annually with more than 30,000 artists in the state and more than 1,600 arts organizations.

Also, respondents will frequently visit the City Center for “Nightlife” and “Music” generally on a monthly basis.

Findings: Direct and purposeful cultivation of the Entertainment District and the adjacent Arts & Historic District will yield significant results. Combined with pedestrian enhancements, unique shops, and more family friendly activities, the City Center would be poised to become a premier destination in the Upper

27

City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014 Midwest. As a result, the pending Arts & Historic District Plan should take on a new level of importance and similar planning initiatives should occur to direct the growth of the Entertainment District.

Additional Research:

 Research Peer Cities for initiatives to enhance an entertainment/nightlife district and work to replicate similar results in the City Center. (Consider: Graduate student project or hire a specialized consultant.) Lodging

Findings:

Office Space

Findings:

Residential/Housing Survey respondents noted that there is a preference of housing within the City Center, that would include more apartments above commercial buildings as well as mid-high rise condominiums.

Findings: Survey respondents noted that there is a preference of housing within the City Center, that would include more apartments above commercial buildings as well as mid-high rise condominiums.

FUTURE PLANNING & DEVELOPMENT IDEAS: Building Usage Survey respondents’ third highest requested City Center improvement was more “Unique Shops” (67% very important) and, overwhelmingly, the number one improvement ranked as not important was “More Franchises” (63% not important).

Findings: New development and redevelopments should seek to build ground level spaces for unique shops and attempt to find locally owned tenants before franchises.

Additional Research:

 Research national best practices for attracting unique shops and attracting supportive developments to house those shops.

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City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014

Marketing, Imaging and Branding The ease and convenience of walking and biking in the City Center were ranked by most survey respondents to be poor, in spite of the area having a high walk score. General safety and convenience of walking and biking is questionable per the survey respondents. Respondents desired improvements to “Public Improvements (i.e. streets, sidewalks, green-space)” (71% very important), which was also the number one desired improvement in the City Center. The second desired improvement was to have “More Events” (68% very important). Tied at third most requested City Center improvement was “More Unique Shops” (67% very important) and “Family Friendliness” (67% very important),

Findings: Maintaining the highest possible standards in walking and bike friendliness is critical for the future success of the City Center. Also, marketing efforts should be undertaken by the City Center Partnership in order to counter the negative perception of pedestrian friendliness in spite of having a high Walk Score. Enhanced pedestrian and bike amenities such as bike parking, benches, greening, lighting and even security patrols could improve users perceptions. Furthermore, marketing efforts should also be undertaken to highlight the City Center events, unique shops and family friendliness.

Common reasons for visiting the City Center and their frequency of occurrence should be taken into consideration when engaging in marketing initiatives.

Common reasons for frequenting the City Center Daily Weekly Monthly Annually Work Groceries Nightlife Lodging Live Shops Music Sports Events Restaurants Services Music Government Arts Services

Additional Research:

 Further analysis should be conducted to understand peoples perceptions of why the City Center is not pedestrian friendly and actions should be taken to improve conditions related to those perceptions. (Consider: Graduate student projects or hired consultants)

Business Retention/Expansion Survey results indicated North Mankato/Belgrade Avenue lacks sufficient retail and services.

Findings:

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City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014 Entrepreneurship Support (See section: Opportunities by Sector, Retail and Services, OPEN Initiative)

Findings:

Business Recruitment

Findings:

Niche Development

Findings:

Additional Research:

 Consider adding a future survey question about “desired innovative business ideas or niche developments” to the Consumer Survey to get public input.

Benchmarking

30

City Center Mankato – Downtown Market Analysis -A Renaissance Underway- Fall 2014

APPENDIX

PowerPoint Summary Presentation of City Center Market Analysis (43 pages, summary presentation of this document)

Market Trade Area Map (1 page, map)

Mankato Area Employment Centers – U.S. Census, On The Map (1 page, map)

Tapestry Segmentation – College Towns – By ESRI (4 pages, summary of dominant tapestry)

Walk Scores (6 pages, maps and analysis of the walkability of portions of the City Center)

Retail Market Potential (5 pages, comparison of downtowns in terms of different sectors of retail)

Retail Marketplace Profile (1 page, comparison analysis of downtowns’ existing retail capacity)

Focus Group Notes (3 pages, notes from 3 focus group conversations

Benchmarking Table and City Center Business Toolbox Chart (2 pages, templates)

Owner Survey Data (6 pages, survey results of local business owners)

Preliminary City Center Market Research – Urban and Regional Studies Institute Capstone Project – Minnesota State University Mankato (42 pages, analysis of the City Center completed by students of the URSI program)

PowerPoint – Preliminary City Center Market Research – Urban and Regional Studies Institute Capstone Project – Minnesota State University Mankato (28 pages, summary presentation of URSI students report)

31

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee Acknowledgements

This report was compiled by the City Center Partnership, its staff, volunteers and students in the Minnesota State Mankato Urban & Regional Studies Institute Studio Course. The process followed was adapted from the University of Wisconsin-Extension’s “Downtown and Business District Market Analysis” online toolkit.

• Report Compiled & Written by: Eric T. Harriman, Executive Director, City Center Partnership

• Project & Research Coordination: Kelly Henry, Project Assistant, City Center Partnership

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee Acknowledgements

Project Steering Committee: • Andrew Willaert, Committee Chair • Cathy Brennan, Brennan Companies • Dain Fisher, Coldwell Banker Fisher Group • Tom Frederick Jr., Pub 500 • Mary McClure, McClure Agency • Julie Nelson, Small Business Development Ctr • Paul Osdoba, Profinium • Kristin Prososki, City of Mankato • Kyle Smith, Tailwind Group • Kevin Velasquez, Blethen, Gage & Krause • Jim Whitlock, Brickhouse Graphics

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee Acknowledgements

Data Collection Assistance: • Greater Mankato Growth: John Considine, Business Development Resource Manager • Minnesota State University, Mankato: Benjamin Oppong Effah, Urban & Regional Studies Graduate Student Prawan Amataya, Urban & Regional Studies Graduate Student Chima Obidiegwu, Urban & Regional Studies Graduate Student • With Faculty Advisement by: Dr. Miriam Porter, Minnesota State Mankato, Urban & Regional Studies Institute Dr. Russell Fricano, Minnesota State Mankato, Urban & Regional Studies Institute

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee Acknowledgements

• Creative & Graphic Design provided by: Red Door Creative

• Community Support: A special thanks to all the community members and visitors who provided input and engaged in this process.

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee Purpose and Goals of the Study

• This analysis is intended to provide the City Center business and community leaders information that can assist in guiding development. Used properly, the market analysis should help with business development, retention, attraction and expansion. The plan provides an understanding of the general City Center characteristics that can be used by businesses and should be combined with other sets of information before making fundamental changes to any business. • If should be noted that this market analysis in an inaugural effort to collect relevant market analysis information. In this first year, an effort was made to collect substantial amounts of information for Demographics/Characteristics, Surveys/Focus Groups, and Comparative Cities to establish a baseline understanding that can be added to in consecutive years. By focusing on one area annually, the data is never substantially out dated and collected infrequently enough so as to limit unnecessary work.

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee UNDERSTANDING THE MARKET:

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee Mankato Destination Trade Area

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee City Center Convenience Trade Area

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee Trade Area

Findings • By using the Mankato Destination Trade Area businesses can better align customer attraction efforts or research their particular customers. In using this type of trade area businesses, that are not a typical destination for major purchases, should align marketing tactics that capitalize on or enhance the experience of visitors entering the community for other reasons.

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee City Center Tapestry Segmentation

Figure 3: City Center Tapestry Map

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee City Center Tapestry Segmentation

Findings • City Center Mankato has a higher concentration of College Town Tapestries that other regional communities and higher than some regional college communities like St Cloud, MN. Combined with the other predominant tapestry of Great Expectations, the City Center is comprised of young residents, has a lower median household income than the national average due to enrolment in higher education and having just started their careers, there is also a lower home ownership rate, and these residences typically indulge in convenience purchases and enjoy an very active lifestyle

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee Geography and Community Context Walkability

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee Geography and Community Context Community Clusters

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee Geography and Community Context Community Employment Centers

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee Geography and Community Context Community Employment Centers Findings • City Center Mankato is a highly walkable yet confined and linier district. The City Center top three areas of employment are Administration & Support, Public Administration, Accommodation & Food Service, Health Care and Social Service, and Manufacturing with all but the last two having a higher concentration in the City Center than elsewhere in the community.

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee Local and Regional Economy - MSA ECONOMY HIGHLIGHTS • Comprised of Blue Earth and Nicollet Counties • GDP Growth – Leads state: 8% from 2010-2013 • Job Growth – Led state in 2013 & 2014 – All-time high: 58,097 • Demographics – Highest rate of 18-24 year olds in state • Capital Investment – 3 year total (2012-2014) of $591 million • Per Capita Income – Led state from 2010-2013 with 12.35% growth

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee Local and Regional Economy -MSA ACCOLADES

• #3 in the Nation on Forbes 2014 Best Small Places for Business and Careers – Among 184 metropolitans having populations less than 250,000 (up from 10th in 2013, 11th in 2012 and 25th in 2011). Ranking 20th in Education, 27th in Cost of Doing Business and 59th in Job Growth. • Most Affordable College Town in Minnesota –Mankato ranks most affordable college city in Minnesota and #36 in the nation, according to a Great Value Colleges 2014 release • 3rd in the Nation for Affordable Healthcare – 3rd in the nation on livability.com's 2014 Top 10 Cities for Affordable Health Care. • #19 in the Nation for top College Towns – In 2014 the Mankato-North Mankato Metropolitan Statistical Area was ranked #19 in the nation for top college towns with under 250,000 residents by The American Institute for Economic Research • …and many more

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee Local and Regional Economy - SOUTHERN MN ECONOMY HIGHLIGHTS South Central Minnesota as a whole has had steady population growth. The population for the entire region was 231,622 in 2013, a 4% increase since 2000. The Mankato-N. Mankato MSA had a 2012 population of 98,560, a 15% increase since 2000. The area has a strong workforce, with a healthy balance of employees available and individuals employed. With employers reporting high productivity, motivation and low absenteeism, the quality of the workforce is an important reason why businesses locate in South Central Minnesota.

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee Local and Regional Economy - TALENT/HIGHER EDUCATION • Shortages: For job seekers the highest potential for employment are in the fields of Engineering, manufacturing, and technology related careers as well as healthcare support roles and transportation roles. These are areas where projected demand either greatly exceeds supply and or is equal to. • Surplus: On the flip side the report also highlights those cluster occupational areas where there is a surplus of talent compared to projected demand. – within the career fields of business, business management and administration as well as roles in human services such as Elementary education and social workers it appears we have excess talent compared to demand.

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee Business/Property Owners Survey

**no data submitted by researcher**

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee Consumer Survey

**no data submitted by researcher**

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee Visitor Intercept Survey

Undertaking a Visitor Intercept Survey allowed us to include visitors to the City Center area in our research. To do this four separate community events were attended and survey responses were requested to learn some basic visitor demographics and information on their visit to the City Center. • The events attended were: • Mankato River Ramble • Luke Bryant Concert • Hockey Night in the City Center • Mankato Marathon

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee Visitor Intercept Survey

Findings • The direct marketing by similar events to cross promote them both seems to be highly successful. Furthermore, outdoor/athletic enthusiasts will commonly participate in multiple events in a year so securing more partnerships built around the outdoors and recreation would help to cross-promote the City Centers emerging active lifestyle.

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee Peer City Comparisons

• In order to assess our City Center on a state, regional and national scale we selected nine comparable communities’ downtowns

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee Peer City Comparisons

Findings: • On average, City Center Mankato was more comparable to other Regional or National Comparable Cities’ downtowns and less like Minnesota Comparable Cities’ downtowns. The trends show that the City Center is more tech savvy, travels less, is more physically/health conscience but doesn’t visit the doctor, has less long term investments, goes out for entertainment more than for culture, and spends more on apparel and convenience items. This is likely a result of the younger age of City Center residents, which are frequently attending college

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee OPPORTUNITIES BY SECTOR

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee OPPORTUNITIES BY SECTOR

Retail and Services • The survey results indicated a general lack for retail and services in the City Center in spite of being a highly populated area with thousands of daytime employees entering the district.

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee OPPORTUNITIES BY SECTOR

Retail and Services • The survey results indicated a general lack for retail and services in the City Center in spite of being a highly populated area with thousands of daytime employees entering the district. Findings: • A lack of retail and services in the City Center is preventing the critical mass necessary to become a vibrant retail and service district. Sustained coop marketing campaigns might help change perceptions but efforts must be taken to attract new business or expand existing businesses. One such business and customer attraction initiative is the OPEN Initiative, a concept from the City Center Partnership.

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee OPPORTUNITIES BY SECTOR

Restaurant and Culinary • Though people frequent the City Center weekly or monthly for restaurants, feedback obtained from respondents suggest desires improvements in the type of dining options, including a desire for more: • Family/Casual Dining • Upscale Dining • Ethnic Cuisine • Organic Foods

Findings: • Efforts to enhance the culinary experience in the City Center along with diversifying culinary options could prove to attract more visitors and be economically sustainable.

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee OPPORTUNITIES BY SECTOR Arts and Entertainment • With a $1 billion economic impact in Minnesota, survey respondents indicated they frequent the City Center for Arts or Cultural activities on a monthly (40%) or annual (39%) basis. Furthermore, they indicated that “Historical Character” is very or somewhat important with only 6% saying such improvements are not important. Findings: • Direct and purposeful cultivation of the Entertainment District and the adjacent Arts & Historic District will yield significant results. Combined with pedestrian enhancements, unique shops, and more family friendly activities, the City Center would be poised to become a premier destination in the Upper Midwest. As a result, the pending Arts & Historic District Plan should take on a new level of importance and similar planning initiatives should occur to direct the growth of the Entertainment District. Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee OPPORTUNITIES BY SECTOR

Lodging

Not finished

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee OPPORTUNITIES BY SECTOR

Office Space

Not finished

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee OPPORTUNITIES BY SECTOR

Residential/Housing • Survey respondents noted that housing within the City Center is concerned, the survey results make it clear that provisions for more apartments above commercial buildings as well as mid-high rise condominiums are desired.

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee FUTURE PLANNING & DEVELOPMENT IDEAS:

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee FUTURE PLANNING & DEVELOPMENT IDEAS:

Building Usage • Survey respondents’ third highest requested City Center improvement was more “Unique Shops” (67% very important) and, overwhelmingly, the number one improvement ranked as not important was “More Franchises” (63% not important). • Findings: • New development and redevelopments should seek to build ground level spaces for unique shops and attempt to find locally owned tenants before franchises.

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee FUTURE PLANNING & DEVELOPMENT IDEAS:

Marketing, Imaging and Branding • Maintaining the highest possible standards in walking and bike friendliness is critical for the future success of the City Center. Also, marketing efforts should be undertaken by the City Center Partnership in order to counter the negative perception of pedestrian friendliness in spite of having a high Walk Score. Enhanced pedestrian and bike amenities such as bike parking, benches, greening, lighting and even security patrols could improve users perceptions. Furthermore, marketing efforts should also be undertaken to highlight the City Center events, unique shops and family friendliness.

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee FUTURE PLANNING & DEVELOPMENT IDEAS:

Marketing, Imaging and Branding • Common reasons for visiting the City Center and their frequency of occurrence should be taken into consideration when engaging in marketing initiatives.

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee FUTURE PLANNING & DEVELOPMENT IDEAS:

Business Retention/Expansion

Not finished

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee FUTURE PLANNING & DEVELOPMENT IDEAS:

Entrepreneurship Support

Not finished

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee FUTURE PLANNING & DEVELOPMENT IDEAS:

Business Recruitment

Not finished

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee FUTURE PLANNING & DEVELOPMENT IDEAS:

Niche Development

Not finished

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee FUTURE PLANNING & DEVELOPMENT IDEAS:

Benchmarking

Not finished

Draft Version - for review, comment & revision by CCP BDR- Market Analysis Subcommittee

Mankato Trade Area (principle metropolitan & micropolitian areas with 15,500+ population base) City Center Market Analysis – Staff Research

*The trade area analysis compiled using Reilly’s Law of Retail Gravitation which states that “a destination is assumed to be a function of the distance between two locations pondered by their respective size.” Some boundaries were adjusted based on anecdotal evidence from major institutions in the community.

Mankato Area Employment Centers

LifeMode Group: Scholars and Patriots 14B College Towns

Households: 1,104,000

Average Household Size: 2.12

Median Age: 24.3

Median Household Income: $28,000

WHO ARE WE? OUR NEIGHBORHOOD SOCIOECONOMIC TRAITS About half the residents of College Towns are enrolled in • These are nonfamily households with many • Their limited incomes result in college, while the rest work for a college or the services students living alone or with roommates thrifty purchases. that support it. Students have busy schedules, but make for the fi rst time. • They do not eat the healthiest foods, time between studying and part-time jobs for socializing • This segment is a mix of densely nor do they see a doctor regularly. and sports. Students that are new to managing their own developed student housing and dorms • They dress to impress with the latest fi nances tend to make impulse buys and splurge on the with local residences. latest fashions. This digitally engaged group uses computers fashions of the season. and cell phones for all aspects of life including shopping, • Off-campus, low rent apartments comprise • They prefer environmentally friendly school work, news, social media, and entertainment. half of the housing stock. products and vehicles that get good College Towns are all about new experiences, and residents • Over three-quarters of the households gas mileage. seek out variety and adventure in their lives. are renter occupied, with one in ten • They’re heavily infl uenced by celebrity remaining vacant. endorsements and trends in magazines. • One-third of homes are single family; • They feel anything that can be done online mostly occupied by local residents who is easier than in person. own their homes. • They have liberal political views. • This market is bike and pedestrian friendly. TAPESTRY TM SEGMENTATION esri.com/tapestry Note: The Index represents the ratio of the segment rate to the US rate multiplied by 100. Consumer preferences are estimated from data by GfK MRI. LifeMode Group: Scholars and Patriots TAPESTRY TM 14B SEGMENTATION College Towns esri.com/tapestry

AGE BY SEX (Esri data) RACE AND ETHNICITY (Esri data) INCOME AND NET WORTH Median Age: 24.3 US: 37.6 The Diversity Index summarizes racial and ethnic diversity. The index Net worth measures total household assets (homes, vehicles, | shows the likelihood that two persons, chosen at random from the investments, etc.) less any debts, secured (e.g., mortgages) Indicates US same area, belong to different race or ethnic groups. The index or unsecured (credit cards). Household income and ranges from 0 (no diversity) to 100 (complete diversity). net worth are estimated by Esri. 85+ 80–84 75–79 Diversity Index: 53.5 US: 62.1 70–74 65–69 Hispanic* Median Household Income 9.5% 60–64 55–59 Multiple 3.3% 50–54 $28,000 45–49 Other 3.4% 40–44 0 US Median $51,000 35–39 Asian and Pac. Island 6.7% 0 $30k$60k $90k $120k+ 30–34 25–29 American Indian 0.9% 20–24 16.6% 16.2% Median Net Worth 15–19 Black 12.0% 10–14 $11,000 5–9 White 73.7% < 5 8% 4% 0 4% 8% 0 20% 40% 60% 80% US Median $71,000 Male Female * Hispanic can be of any race. US Average 0 $100k $200k$300k $400k+

AVERAGE HOUSEHOLD BUDGET INDEX OCCUPATION BY EARNINGS The index compares the average amount spent in this market’s household budgets for The fi ve occupations with the highest number of workers in the market are displayed housing, food, apparel, etc., to the average amount spent by all US households. An index by median earnings. Data from the Census Bureau’s American Community Survey. of 100 is average. An index of 120 shows that average spending by consumers in this market is 20 percent above the national average. Consumer expenditures are estimated by Esri.

Housing 64 $60,000 Food 67 Apparel & Services 47 Management $40,000 Transportation 65 Education, Training, and Library Health Care 53 Entertainment & Recreation 63 $20,000 Sales and Related Education 89 Median Earnings Pensions & Food Preparation Office and Social Security 58 and Serving Related Administrative Support Other 58 0 50,000 100,000 150,000 200,000 250,000 0 50 100 150 200 250 300 350 Workers (Age 16+) LifeMode Group: Scholars and Patriots TAPESTRY TM 14B SEGMENTATION College Towns esri.com/tapestry

MARKET PROFILE (Consumer preferences are estimated from data by GfK MRI) HOUSING • Own a laptop and a portable MP3 player. Median home value is displayed for markets that are primarily owner occupied; average rent is shown for renter-occupied markets. • Watch movies and TV programs online; MTV and Comedy Central on TV. Tenure and home value are estimated by Esri. Housing type and average rent are from the Census Bureau’s American Community Survey. • Use the Internet for social media connections, blogging, paying bills, and downloading music. • Have cell phones only (no landlines) and enjoy customizing them. • Popular activities: backpacking, Pilates, and Frisbee. • Go out to the movies and out for drinks. Home Own Ownership Rent 25.5% US Percentage: 74.5% 63.6% Own Typical Housing: 36.4% Rent Multiunit Rentals; Single Family Average Rent: $890 US Average: $990

POPULATION CHARACTERISTICS ESRI INDEXES Total population, average annual population change since Census 2010, and average Esri developed three indexes to display average household wealth, socioeconomic status, density (population per square mile) are displayed for the market relative to the size and housing affordability for the market relative to US standards. and change among all Tapestry markets. Data estimated by Esri. 900,000 Population 11,000,000

2,781,000 0 43 350 Wealth Index -0.5%Population Growth (Annual %) 3.0% 0 86 350 0.6% Socioeconomic Status Index 0 Population Density (Persons per sq. mile) 25,000 100 0 0 88 350 1,394 Housing Affordability Index LifeMode Group: Scholars and Patriots TAPESTRY TM 14B SEGMENTATION College Towns esri.com/tapestry

SEGMENT DENSITY This map illustrates the density and distribution of the College Towns Tapestry Segment by households.

High

Low

For more information Copyright © 2014 Esri. All rights reserved. Esri, the Esri globe logo, Tapestry, @esri.com, and esri.com are trademarks, service marks, or registered marks of Esri in the United States, the European Community, or certain other jurisdictions. Other companies and 1-800-447-9778 products or services mentioned herein may be trademarks, service marks, or registered marks of their respective mark owners. [email protected] G62222 ESRI2C7/14dl esri.com

Walk Scores for various areas in Mankato & North Mankato City Center Mankato Market Analysis - Feb 2015

City Center Mankato has a peek Walk Score of 82 of 100. This means that area is “Very Walkable” and most errands can be accomplished on foot. This is contrary to the Walk Score for the city as a whole which is 35 of 100 and is “Car-Dependent” for most errands. Furthermore, with the concentrated grid pattern of development in the City Center, people can walk greater distances within a standard 15 minute walk. This can be described as having high accessibility, or the ability to access more services in a shorter distance. To maintain and enhance accessibility, density should be supported and increased and pedestrian friendly amenities/design should be added to increase the comfort and safety of walking and biking.

Figure 1: Walk Score & Intensity at 600 Front St.

Figure 2: Walk Score Summary

Walk Scores for various areas in Mankato & North Mankato City Center Mankato Market Analysis - Feb 2015

Figure 3: 15 min walk distance from 600 Front Street

Figure 4: Walk Score - River Hills Mall Walk Scores for various areas in Mankato & North Mankato City Center Mankato Market Analysis - Feb 2015

Figure 5: Walk Score Blue Earth County Justice Center

Figure 6: Walk Score - Belgrade Ave Walk Scores for various areas in Mankato & North Mankato City Center Mankato Market Analysis - Feb 2015

Figure 7: Walk Score - Intergovernmental Center

Figure 8: Walk Score - Old Town Walk Scores for various areas in Mankato & North Mankato City Center Mankato Market Analysis - Feb 2015

Figure 9: Walk Score - Sibley Neighborhood

Figure 10: Walk Score - Sibley Parkway Walk Scores for various areas in Mankato & North Mankato City Center Mankato Market Analysis - Feb 2015

Figure 11: Walk Score - Minnesota State University

Retail Market Potential

City Center Mankato, MN St Cloud, MN Rochester, MN Duluth, MN Ames, IA Eau Claire, WI Manhattan, KS Missoula, MT Fort Collins, CO Corvallis, OR avg Demographic Summary - Year 2014 2014 2014 2014 2014 2014 2014 2014 2014 2014 Downtown Area (sq/mi) 1.69 0.24 0.34 0.51 0.14 0.91 0.18 0.18 1.19 0.23 0.56 Population 6,871 557 1,637 1,858 150 3,472 60 3,589 3,596 663 2,245 Population 18+ 5,928 533 1,568 1,758 125 3,181 52 3,281 3,168 603 2,020 Households 3,196 303 1,168 1,149 93 1,448 43 2,111 1,927 403 1,184 Median Household Income $35,130 $11,306 $23,769 $13,456 $31,681 $20,482 $29,292 $16,543 $35,324 $25,640 $24,262 City Center Mankato St Cloud, MN Rochester, MN Duluth, MN Ames, IA Eau Claire, WI Manhattan, KS Missoula, MT Fort Collins, CO Corvallis, OR avg

Product/Consumer Behavior MPI MPI MPI MPI MPI MPI MPI MPI MPI MPI Apparel (Adults) Bought any men's clothing in last 12 months 100 82 86 84 98 99 100 92 101 98 94 Bought any women's clothing in last 12 months 96 84 92 83 95 98 94 91 100 94 93 Bought clothing for child <13 years in last 6 months 77 47 52 47 71 73 75 55 76 73 65 Bought any shoes in last 12 months 103 80 80 82 105 105 106 95 107 105 97 Bought costume jewelry in last 12 months 108 97 90 100 112 108 115 105 113 113 106 Bought any fine jewelry in last 12 months 107 106 91 109 115 111 119 110 104 116 109 Bought a watch in last 12 months 103 118 114 121 111 107 117 113 114 114 113

Automobiles (Households) HH owns/leases any vehicle 100 57 74 63 100 96 98 85 100 99 87 HH bought/leased new vehicle last 12 mo 80 92 86 92 75 74 81 91 86 75 83

Automotive Aftermarket (Adults) Bought gasoline in last 6 months 100 64 78 67 100 97 100 85 99 99 89 Bought/changed motor oil in last 12 months 91 69 75 68 84 87 85 78 86 84 81 Had tune-up in last 12 months 99 58 74 60 95 97 95 83 101 95 86

Beverages (Adults) Drank bottled water/seltzer in last 6 months 88 83 87 80 85 92 85 86 92 85 86 Drank regular cola in last 6 months 104 99 93 97 105 109 105 100 99 105 102 Drank beer/ale in last 6 months 107 84 88 88 106 100 105 99 113 106 100

Cameras (Adults) Own digital point & shoot camera 79 49 69 52 74 71 71 69 89 73 70 Own digital single-lens reflex (SLR) camera 125 83 69 91 130 126 134 111 142 131 114 Bought any camera in last 12 months 86 83 76 84 89 84 80 95 94 87 86 Bought memory card for camera in last 12 months 99 82 68 85 111 100 100 95 105 104 95 Printed digital photos in last 12 months 102 72 72 79 119 110 114 82 91 123 96 City Center Mankato St Cloud, MN Rochester, MN Duluth, MN Ames, IA Eau Claire, WI Manhattan, KS Missoula, MT Fort Collins, CO Corvallis, OR avg Cell Phones (Adults/Housholds) Bought cell phone in last 12 months 120 85 88 94 129 114 132 109 114 130 112 Have a smartphone 112 61 70 65 115 120 115 97 122 115 99 Have an iPhone 104 46 60 44 107 132 103 78 135 107 92 Number of cell phones in household: 1 99 175 152 156 87 114 87 128 108 88 119 Number of cell phones in household: 2 104 57 64 62 105 103 107 86 104 105 90 Number of cell phones in household: 3+ 102 35 49 47 116 103 120 73 95 117 86 HH has cell phone only (no landline telephone) 173 99 89 106 185 183 184 149 173 186 153

Computers (Households) HH owns a computer 106 55 65 61 108 106 110 90 108 108 92 HH owns desktop computer 80 50 59 52 77 77 77 71 84 77 70 HH owns laptop/notebook 116 54 61 62 124 120 123 98 121 124 100 Spent <$500 on most recent home computer 121 68 62 72 122 123 116 96 107 120 101 Spent $500-$999 on most recent home computer 100 55 61 53 101 113 103 80 110 99 88 " Spent $1,000-$1,499 on most recent home computer 132 46 60 63 151 131 140 115 156 152 115 Spent $1,500-$1,999 on most recent home computer 132 108 93 113 140 129 152 114 151 146 128 Spent $2,000+ on most recent home computer 89 77 78 74 56 84 60 72 98 64 75

Product/Consumer Behavior MPI MPI MPI MPI MPI MPI MPI MPI MPI MPI City Center Mankato St Cloud, MN Rochester, MN Duluth, MN Ames, IA Eau Claire, WI Manhattan, KS Missoula, MT Fort Collins, CO Corvallis, OR avg Convenience Stores (Adults) Shopped at convenience store in last 6 mos 106 82 85 82 103 108 105 93 103 103 97 Bought brewed coffee at convenience store in last 30 89 64 72 61 78 85 75 71 87 81 76 days Bought cigarettes at convenience store in last 30 days 108 111 113 105 97 105 102 105 100 97 104 Bought gas at convenience store in last 30 days 108 64 70 68 111 108 110 91 110 110 95 Spent at convenience store in last 30 days: <$20 111 82 96 79 98 112 94 93 103 99 97 Spent at convenience store in last 30 days: $20-$39 129 78 66 86 141 137 148 111 116 140 115 Spent at convenience store in last 30 days: $40-$50 81 83 103 80 73 79 75 89 68 71 80 Spent at convenience store in last 30 days: $51-$99 105 99 101 100 105 106 127 95 91 109 104 Spent at convenience store in last 30 days: $100+ 106 73 73 74 101 103 100 88 103 101 92

Entertainment (Adults) Attended a movie in last 6 months 115 64 73 70 119 117 118 97 120 119 101 Went to live theater in last 12 months 92 91 111 90 83 86 77 99 105 83 92 Went to a bar/night club in last 12 months 135 62 75 70 141 134 135 112 141 140 115 Dined out in last 12 months 92 66 74 68 91 93 90 86 103 91 85 Gambled at a casino in last 12 months 68 46 73 43 54 61 52 58 69 56 58 Visited a theme park in last 12 months 95 62 60 67 102 97 107 88 96 102 88 Viewed movie (video-on-demand) in last 30 days 84 65 66 63 72 79 74 90 98 74 77 Viewed TV show (video-on-demand) in last 30 days 89 72 59 66 78 103 79 94 115 81 84 Watched any pay-per-view TV in last 12 months 65 66 61 64 55 58 59 66 87 57 64 Downloaded a movie over the Internet in last 30 days 206 82 97 110 254 229 262 179 197 251 187 Downloaded any individual song in last 6 months 132 63 55 71 148 152 150 111 148 147 118 Watched a movie online in the last 30 days 189 95 112 104 218 232 213 153 216 215 175 Watched a TV program online in last 30 days 186 73 89 84 208 219 200 137 219 207 162 Played a video/electronic game (console) in last 12 155 104 95 108 168 171 169 137 149 169 143 months Played a video/electronic game (portable) in last 12 105 105 133 106 107 109 129 106 131 111 114 months City Center Mankato St Cloud, MN Rochester, MN Duluth, MN Ames, IA Eau Claire, WI Manhattan, KS Missoula, MT Fort Collins, CO Corvallis, OR avg Financial (Adults) Have home mortgage (1st) 62 84 81 79 51 55 49 68 72 51 65 Used ATM/cash machine in last 12 months 115 62 67 70 120 115 122 99 119 121 101 Own any stock 72 130 131 128 72 68 74 94 87 70 93 Own U.S. savings bond 89 111 107 111 84 89 100 88 94 89 96 Own shares in mutual fund (stock) 37 112 131 97 11 21 0 60 58 7 53 Own shares in mutual fund (bonds) 56 111 131 103 33 46 39 69 69 40 70 Have interest checking account 92 51 74 57 97 91 93 83 99 96 83 Have non-interest checking account 93 104 96 102 94 95 95 101 101 93 97 Have savings account 100 69 78 71 102 104 101 92 109 102 93 Have 401K retirement savings plan 72 47 68 49 65 66 65 73 82 67 65 Own/used any credit/debit card in last 12 months 99 84 94 86 99 99 99 96 101 99 96 Avg monthly credit card expenditures: <$111 139 95 97 103 148 144 146 128 123 150 127 Avg monthly credit card expenditures: $111-$225 117 107 110 115 136 124 148 128 120 133 124 Avg monthly credit card expenditures: $226-$450 87 113 107 111 76 83 91 89 93 81 93 Avg monthly credit card expenditures: $451-$700 64 90 114 85 44 56 35 66 93 49 70 Avg monthly credit card expenditures: $701-$1,000 93 130 109 131 92 91 89 110 109 96 105 Avg monthly credit card expenditures: $1,001+ 69 117 99 113 70 65 63 91 93 67 85 Did banking online in last 12 months 113 47 60 57 121 112 121 99 129 121 98 Did banking on mobile device in last 12 months 139 65 58 78 154 142 148 130 158 150 122 Paid bills online in last 12 months 106 46 65 52 107 107 106 90 119 106 90

Product/Consumer Behavior MPI MPI MPI MPI MPI MPI MPI MPI MPI MPI Grocery (Adults) City Center Mankato St Cloud, MN Rochester, MN Duluth, MN Ames, IA Eau Claire, WI Manhattan, KS Missoula, MT Fort Collins, CO Corvallis, OR avg Used beef (fresh/frozen) in last 6 months 86 96 92 93 82 86 81 89 85 82 87 Used bread in last 6 months 99 97 99 97 98 99 99 98 98 99 98 Used chicken (fresh or frozen) in last 6 mos 93 89 92 92 91 85 92 92 89 91 91 Used turkey (fresh or frozen) in last 6 mos 76 111 103 104 66 72 63 88 73 67 82 Used fish/seafood (fresh or frozen) in last 6 months 83 100 92 96 79 84 79 87 89 79 87 Used fresh fruit/vegetables in last 6 months 92 93 95 92 89 89 89 93 93 89 91 Used fresh milk in last 6 months 98 97 98 97 98 98 98 98 97 98 98 Used organic food in last 6 months 89 74 82 73 81 86 78 81 120 82 85

Health (Adults) Exercise at home 2+ times per week 112 70 69 76 115 111 114 93 117 116 99 Exercise at club 2+ times per week 130 60 74 66 142 154 149 106 138 142 116 Visited a doctor in last 12 months 89 104 102 102 87 90 86 94 90 87 93 Used vitamin/dietary supplement in last 6 months 92 110 108 107 90 92 90 99 94 89 97

Home (Households) Any home improvement in last 12 months 76 23 44 29 74 71 76 53 82 73 60 Used housekeeper/maid/professional HH cleaning service 81 68 89 71 82 79 89 72 98 82 in last 12 months 81 Purchased low ticket HH furnishings in last 12 months 99 61 77 67 103 98 104 90 108 102 91 Purchased big ticket HH furnishings in last 12 months 101 85 89 82 102 111 99 102 113 104 99 Purchased bedding/bath goods in last 12 months 94 92 96 91 95 95 96 97 100 95 95 Purchased cooking/serving product in last 12 months 103 96 92 101 110 103 115 106 107 111 104 Bought any small kitchen appliance in last 12 months 114 84 77 89 126 119 125 110 116 125 109 Bought any large kitchen appliance in last 12 months 104 77 76 82 109 103 108 91 101 112 96 City Center Mankato St Cloud, MN Rochester, MN Duluth, MN Ames, IA Eau Claire, WI Manhattan, KS Missoula, MT Fort Collins, CO Corvallis, OR avg Insurance (Adults/Households) Currently carry life insurance 74 85 88 81 64 68 66 77 77 65 75 Carry medical/hospital/accident insurance 88 97 103 94 83 86 84 91 89 84 90 Carry homeowner insurance 59 32 57 30 47 52 48 43 64 47 48 Carry renter's insurance 126 109 121 110 119 122 130 164 156 121 128 Have auto insurance: 1 vehicle in household covered 124 120 130 115 120 131 119 123 131 120 123 Have auto insurance: 2 vehicles in household covered 95 27 38 35 96 93 100 74 97 97 75 Have auto insurance: 3+ vehicles in household covered 65 71 74 73 69 64 74 64 61 70 69

Pets (Households) Household owns any pet 89 42 52 45 83 85 83 66 90 83 72 Household owns any cat 106 45 62 48 99 103 102 73 108 98 84 Household owns any dog 76 36 42 38 73 72 70 56 75 72 61

Psychographics (Adults) Buying American is important to me 89 110 112 106 82 86 85 97 80 83 93 Usually buy items on credit rather than wait 63 128 114 117 49 55 51 91 63 47 78 Usually buy based on quality - not price 104 125 128 124 103 103 107 116 108 105 112 Price is usually more important than brand name 95 118 102 117 93 92 91 104 90 94 100 Usually use coupons for brands I buy often 92 136 117 131 89 89 92 102 89 87 102 Am interested in how to help the environment 102 145 129 140 96 102 104 119 101 98 114 Usually pay more for environ safe product 105 168 144 162 101 100 107 128 121 100 124 Usually value green products over convenience 131 205 155 201 134 130 132 148 139 130 151 Likely to buy a brand that supports a charity 99 83 85 82 98 101 95 90 101 97 93

Reading (Adults) Bought digital book in last 12 months 119 44 63 51 115 118 121 95 136 116 98 Bought hardcover book in last 12 months 114 69 85 76 118 115 120 94 130 119 104 Bought paperback book in last 12 month 112 90 95 93 116 118 119 100 121 117 108 Read any daily newspaper (paper version) 80 113 117 108 74 75 75 95 79 74 89 Read any digital newspaper in last 30 days 140 68 71 79 146 136 148 116 150 145 120 Read any magazine (paper/electronic version) in last 6 101 98 98 98 101 100 100 100 102 100 100 months

Product/Consumer Behavior MPI MPI MPI MPI MPI MPI MPI MPI MPI MPI Restaurants (Adults) City Center Mankato St Cloud, MN Rochester, MN Duluth, MN Ames, IA Eau Claire, WI Manhattan, KS Missoula, MT Fort Collins, CO Corvallis, OR avg Went to family restaurant/steak house in last 6 months 98 67 80 69 98 99 99 88 98 98 89 Went to family restaurant/steak house: 4+ times a 94 57 76 62 100 95 100 88 93 99 86 month Went to fast food/drive-in restaurant in last 6 months 99 84 90 84 98 99 98 93 99 99 94 Went to fast food/drive-in restaurant 9+ times/mo 107 80 80 83 111 108 109 97 102 110 99 Fast food/drive-in last 6 months: eat in 87 68 78 66 84 91 85 84 95 84 82 Fast food/drive-in last 6 months: home delivery 94 86 80 82 82 85 74 93 112 78 87 Fast food/drive-in last 6 months: take-out/drive-thru 113 62 63 69 118 113 119 94 109 118 98 Fast food/drive-in last 6 months: take-out/walk-in 97 90 103 86 94 105 88 89 112 93 96

Television & Electronics (Adults/Households) Own any e-reader/tablet 105 40 70 45 102 109 100 89 127 103 89 Own any portable MP3 player 130 65 73 76 138 130 138 105 135 139 113 HH owns 1 TV 140 139 122 143 149 142 150 144 149 148 143 HH owns 2 TVs 101 154 142 143 102 112 97 117 97 101 117 HH owns 3 TVs 79 40 55 44 75 76 76 68 83 76 67 HH owns 4+ TVs 70 28 44 32 65 66 71 49 64 65 55 HH subscribes to cable TV 107 135 140 132 110 109 110 118 110 109 118 HH subscribes to fiber optic 46 84 71 78 32 40 35 66 58 34 54 HH has satellite dish 59 30 36 31 55 55 55 41 50 53 47 HH owns DVD/Blu-ray player 102 65 71 70 103 100 102 89 104 103 91 HH owns camcorder 66 42 62 45 69 63 75 61 78 67 63 HH owns portable GPS navigation device 80 29 47 35 82 78 84 64 80 81 66 HH purchased video game system in last 12 mos 96 47 51 53 105 98 101 78 95 102 83 HH owns Internet video device for TV 88 83 86 86 74 84 107 81 123 85 90

Travel (Adults) Domestic travel in last 12 months 94 48 61 51 96 99 96 77 108 95 83 Took 3+ domestic non-business trips in last 12 months 118 98 84 105 129 120 124 97 127 127 113 Spent on domestic vacations in last 12 months: <$1,000 101 97 72 89 100 129 103 100 102 102 100 Spent on domestic vacations in last 12 months: $1,000- 81 97 76 94 66 78 64 86 86 72 $1,499 80 Spent on domestic vacations in last 12 months: $1,500- 86 80 91 82 91 82 109 74 117 90 $1,999 90 Spent on domestic vacations in last 12 months: $2,000- 72 98 107 94 63 68 50 79 95 65 $2,999 79 Spent on domestic vacations in last 12 months: $3,000+ 74 97 86 98 73 71 71 98 99 76 84 Domestic travel in the 12 months: used general travel 85 80 64 79 80 80 82 74 118 78 82 website Foreign travel in last 3 years 88 55 68 57 88 92 89 74 115 87 81 Took 3+ foreign trips by plane in last 3 years 53 107 115 102 37 45 44 71 89 42 71 Spent on foreign vacations in last 12 months: <$1,000 92 85 86 91 95 94 92 83 110 99 93 Spent on foreign vacations in last 12 months: $1,000- 56 105 151 103 53 56 63 73 59 55 77 $2 999 Spent on foreign vacations in last 12 months: $3,000+ 73 114 101 111 65 71 78 86 103 71 87 Foreign travel in last 3 years: used general travel website 56 103 104 96 44 47 35 71 97 42 70 Nights spent in hotel/motel in last 12 mo: any 88 44 57 46 85 91 84 69 104 86 75 Took cruise of more than one day in last 3 years 99 150 133 151 110 105 110 115 95 110 118 Member of any frequent flyer program 86 106 98 107 87 82 81 98 123 85 95 Member of any hotel rewards program 69 106 100 103 62 64 68 90 93 65 82

Data Note: An MPI (Market Potential Index) measures the relative likelihood of the adults or households in the specified trade area to exhibit certain consumer behavior or purchasing patterns compared to the U.S. An MPI of 100 represents the U.S. average. Source: These data are based upon national propensities to use various products and services, applied to local demographic composition. Usage data were collected by GfK MRI in a nationally representative survey of U.S. households. Esri forecasts for 2014 and 2019. ©2014 Esri December 15, 2014

Retail MarketPlace Profile

City Center Mankato, MN St Cloud, MN Rochester, MN Duluth, MN Ames, IA Eau Claire, WI Manhattan, KS Missoula, MT Fort Collins, CO Corvallis, OR avg Industry Summary NAICS Leakage (+) / Surplus (-) Leakage/Surplus Leakage/Surplus Leakage/Surplus Leakage/Surplus Leakage/Surplus Leakage/Surplus Leakage/Surplus Leakage/Surplus Leakage/Surplus Leakage/Surplus Total Retail Trade and Food & Drink 44-45,722 -20.3 -84.6 -49.1 -81.8 -95.2 -37.1 -97.7 -74.1 -49.5 -86.7 -67.6 Total Retail Trade 44-45 -14.9 -78.9 -36.9 -72.4 -94.6 -28.7 -97.6 -66.6 -42.9 -85.1 -61.9 Total Food & Drink 722 -48.1 -95.2 -80.8 -95.2 -97.7 -68.4 -98.1 -90.9 -75.0 -93.3 -84.3

Industry Group Motor Vehicle & Parts Dealers 441 29.7 20.7 3.0 47.8 -69.4 61.7 -76.6 -15.2 47.9 -7.1 4.3 Automobile Dealers 4411 32.0 100.0 100.0 100.0 -24.4 60.8 100.0 100.0 74.5 26.8 67.0 Other Motor Vehicle Dealers 4412 25.5 -80.6 100.0 100.0 100.0 100.0 100.0 -33.9 -1.0 100.0 51.0 Auto Parts, Accessories & Tire Stores 4413 7.1 -14.5 -86.0 -66.2 -96.6 49.6 -97.2 -87.0 -34.0 -77.6 -50.2 Furniture & Home Furnishings Stores 442 -63.8 100.0 57.0 -93.9 -95.3 -13.3 -90.2 -79.5 -46.0 -96.1 -42.1 Furniture Stores 4421 -75.7 100.0 100.0 -95.3 -95.0 -22.1 100.0 -80.8 -65.2 -97.0 -23.1 Home Furnishings Stores 4422 62.4 100.0 19.7 -88.8 -95.7 9.3 -96.6 -77.0 62.0 -93.0 -19.8 Electronics & Appliance Stores 443 -15.5 100.0 -13.3 -85.0 -82.8 -29.8 -96.0 -70.5 -40.3 -83.5 -41.7 Bldg Materials, Garden Equip. & Supply Stores 444 36.9 -98.5 100.0 -5.2 -53.5 -89.9 100.0 -39.8 -75.0 -97.1 -22.2 Bldg Material & Supplies Dealers 4441 28.1 -98.8 100.0 15.8 -63.0 -91.5 100.0 -46.9 -64.4 -97.6 -21.8 Lawn & Garden Equip & Supply Stores 4442 100.0 100.0 100.0 -46.2 100.0 100.0 100.0 100.0 -90.1 100.0 66.4 Food & Beverage Stores 445 -52.8 -45.7 10.5 -82.8 -94.9 -12.8 -95.8 -85.8 -76.5 -93.8 -63.0 Grocery Stores 4451 -55.0 -1.6 47.0 -82.9 -95.0 -1.2 -95.4 -84.8 -78.1 -93.7 -54.1 Specialty Food Stores 4452 48.4 -94.9 -84.5 -76.2 -93.7 -6.3 -98.6 -92.0 -70.9 -91.2 -66.0 Beer, Wine & Liquor Stores 4453 -40.6 -74.9 -23.3 -82.6 100.0 -72.6 100.0 -92.2 -35.6 -95.3 -31.7 Health & Personal Care Stores 446,4461 -38.7 -36.8 -43.3 -81.7 -88.7 -10.8 -99.2 -37.8 37.2 -15.3 -41.5 Gasoline Stations 447,4471 -49.2 100.0 -31.8 100.0 100.0 -47.6 -98.6 -72.8 42.3 -34.8 0.8 Clothing & Clothing Accessories Stores 448 39.3 -79.7 -87.6 -92.5 -89.8 -28.5 -99.5 -68.6 -57.6 -87.2 -65.2 Clothing Stores 4481 40.9 -18.3 -88.5 -81.5 -82.5 -15.3 -99.5 -51.0 -49.2 -84.3 -52.9 Shoe Stores 4482 47.3 100.0 -77.5 100.0 -83.8 -61.7 -99.7 -86.2 -42.1 -94.3 -29.8 Jewelry, Luggage & Leather Goods Stores 4483 100.0 -98.9 -91.1 -99.5 -96.6 5.5 -99.2 -79.7 -82.7 -77.6 -62.0 Sporting Goods, Hobby, Book & Music Stores 451 13.5 -92.3 -88.9 -91.5 -96.7 -56.8 -99.4 -81.3 -63.0 -93.5 -75.0 Sporting Goods/Hobby/Musical Instr Stores 4511 11.9 -91.2 -59.4 -93.1 -97.5 -64.8 -99.6 -82.7 -60.7 -93.4 -73.1 Book, Periodical & Music Stores 4512 18.5 -94.4 -96.7 -69.9 -74.8 7.7 100.0 -75.0 -69.3 -93.7 -44.8 General Merchandise Stores 452 83.5 -84.3 100.0 53.0 100.0 92.0 -94.2 61.7 77.2 100.0 48.9 Department Stores Excluding Leased Depts. 4521 64.4 -93.3 100.0 68.5 100.0 84.1 -98.0 85.8 87.7 100.0 49.9 Other General Merchandise Stores 4529 100.0 100.0 100.0 43.9 100.0 100.0 100.0 49.8 100.0 100.0 89.4 Miscellaneous Store Retailers 453 -10.6 -75.9 -78.0 -91.6 -81.6 -75.5 -98.3 -71.2 -39.1 -89.8 -71.2 Florists 4531 -80.9 100.0 -36.8 -97.9 -99.0 -67.9 100.0 100.0 -65.5 100.0 -4.8 Office Supplies, Stationery & Gift Stores 4532 1.8 -82.4 -80.2 -93.2 -62.1 -87.0 -98.1 -82.8 -30.4 -94.8 -70.9 Used Merchandise Stores 4533 -6.2 -66.8 -93.9 -89.7 -80.4 -76.0 -98.8 -73.6 -26.0 -94.4 -70.6 Other Miscellaneous Store Retailers 4539 11.4 -76.2 -6.1 -89.1 -75.6 -37.3 -98.2 -52.3 -41.0 -54.2 -51.9 Nonstore Retailers 454 89.8 -53.9 100.0 18.2 26.2 -20.8 100.0 -70.0 -6.6 100.0 28.3 Electronic Shopping & Mail-Order Houses 4541 100.0 100.0 100.0 100.0 100.0 -27.4 100.0 100.0 1.3 100.0 77.4 Vending Machine Operators 4542 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Direct Selling Establishments 4543 21.1 -94.7 100.0 -77.0 -55.6 100.0 100.0 -87.7 -42.6 100.0 6.4 Food Services & Drinking Places 722 -48.1 -95.2 -80.8 -95.2 -97.7 -68.4 -98.1 -90.9 -75.0 -93.3 -84.3 Full-Service Restaurants 7221 -2.7 -97.1 -79.3 -96.8 -98.2 -18.5 -98.8 -93.7 -83.6 -94.2 -76.3 Limited-Service Eating Places 7222 -43.1 -76.6 -80.4 -92.1 -97.8 -44.8 -97.8 -83.6 -51.9 -86.7 -75.5 Special Food Services 7223 -66.3 -97.6 -35.8 -89.5 100.0 -96.3 100.0 -74.9 100.0 -73.6 -23.4 Drinking Places - Alcoholic Beverages 7224 -90.8 -98.6 -91.7 -96.4 -92.1 -88.3 -93.6 -95.4 -83.8 -97.8 -92.9

Data Note: Supply (retail sales) estimates sales to consumers by establishments. Sales to businesses are excluded. Demand (retail potential) estimates the expected amount spent by consumers at retail establishments. Supply and demand estimates are in current dollars. The Leakage/Surplus Factor presents a snapshot of retail opportunity. This is a measure of the relationship between supply and demand that ranges from +100 (total leakage) to -100 (total surplus). A positive value represents 'leakage' of retail opportunity outside the trade area. A negative value represents a surplus of retail sales, a market where customers are drawn in from outside the trade area . The Retail Gap represents the difference between Retail Potential and Retail Sales. Esri uses the North American Industry Classification System (NAICS) to classify businesses by their primary type of economic activity. Retail establishments are classified into 27 industry groups in the Retail Trade sector, as well as four industry groups within the Food Services & Drinking Establishments subsector. For more information on the Retail MarketPlace data, please view the methodology statement at http://www.esri.com/library/whitepapers/pdfs/esri-data-retail-marketplace.pdf. ©2014 Esri

Research Notes - City Center Market Analysis Fall 2014 Focus Group Notes Visitor Experience Attendees – Sandra Oachs, Anna Thill, Eric Jones, Dain Fisher, Gordon Awsumb, Peter Olson, Benjamin Effah and Kelly Henry

What are our strengths in the City Center Front Street, large scale development creates excitement and interest, Civic Center expansion, continued growth

Opportunities in the City Center Family friendly experiences in the City Center, this desire was stated repeatedly An active lifestyle has brought in tourism and retail dollars, how can we expand on this Digital kiosk centrally located in the City Center to assist visitors in directions, event information and sponsored service, retail and restaurant information A la Carte ordering for trip packages on the Visit Mankato website - Who would manage expanded options and payment distribution and keeping information current Untapped market of business visitors staying in the City Center every week, ag and industrial related Master Calendar of community events, happy hour listings Necessity of a Street Team type volunteer group to interview at Civic Center Events again to better understand our visitors and their interests, how else could we use these volunteers

Intercept Survey Data Information and Thoughts Visitors are still on average spending $50.00 per person, this has been the trend Overwhelming information from the River Ramble - Many different metro zip codes, very few of the same An overwhelming majority of respondents had heard about the River Ramble via the Twin Cities Classic

It should be noted that Mr. Olson is the director of the Children’s Museum of southern Minnesota, soon to open at its permanent site in the City Center was present for this meeting. However, the statements made about a family friendly City Center were made before he arrived at the meeting.

Moving Forward - Creating examples listed on the Visit Mankato website to offer an ‘Experience’ to visitors with suggested options for historical, family, recreational/outdoor, shopping, entertainment or college visits to the community. In detailing visitors ‘Experience’ offer hyperlinks to local businesses so that they can offer the most current information. This can be listed on the City Center Partnership website also, creating unique Visitor Experiences to the City Center. - It was agreed by all who participated and worked with the data from the previous Street Team that this was an important insight into our visitors that has been greatly missed. The BD&R Committee and its volunteers should stay current and support the concept and work of a Street Team. Shared data and an opportunity to add survey questions to an ongoing source of information would be invaluable to supporting new business or expanding opportunities for existing businesses. - The success of the River Ramble marketing campaign with the Twin Cities Classic is a lesson for us all. Outdoor/athletic participants will commonly participate in multiple events in a year. The Twin Cities Classic has done a commendable job of not filling their social media page with lots of other rides but has been very limited and primarily uses their page to support their own race and the River Ramble. Securing more partnerships built around the outdoors and recreation would help to promote the City Centers emerging active lifestyle. Housing Attendees – Jon Kietzer, Bryan Sowers, Kyle Smith, Jeremy Brown, Chad Surprenant and Kelly Henry

What are our strengths in the City Center We have been lucky to get parking ramps built in the past, timing was right, will it happen again Continued private development

Opportunities and Concerns What are standards for increasing housing stock Where are all of the new and old people interested in living in the City Center Concerns about subsidized housing and ROI on already available housing stock Reinvestment in older buildings – updating office space or converting it to housing Are there retail options to support more people What are the indicators that there is more housing needed in the City Center Push for regional businesses to expand here, to increase need for housing There need to be more parking options for more housing in the City Center

Moving Forward At this time there are reported upwards of 800 beds being developed in the City of Mankato, with a possibility of half of these aiming to be in the City Center. This groups concern over too much housing stock could well be valid if there continues to be stagnant growth in new large employers to the community or into the City Center. We are in a different time; record student debt, low wages and a lagging interest in owning property has changed the needs and desires of renters. Historically Mankato’s rental supply has been suited for college students, while this need still remains, a new demographic of renters has emerged. Understanding today’s new renters, their needs and desires could open a whole new market for housing within the City Center by creating a young professional urban life-style.

Urban Appeal Attendees – Kevin Velasquez, Darci Pratt, Kristin Matzke, Chastity Valvick, Jesse Schott, Peter Olson, Kelly Henry

What are our strengths in the City Center Confusion over what the City Center is, where downtown is, which neighborhoods and why Number of parks Lots of excitement and development Work in the City Center Restaurants are good, need more options/variety

Opportunities in the City Center Difficulties in moving to Mankato were discussed, housing being the most frustrating Difficulties finding suitable and affordable short-term lease opportunities for young families and professionals Strong desire for family experiences Family entertainment Safety late at night Entertainment something other than just drinking Daytime activities, weekend day/early evening To go downtown and there is something going on Farmers Market Health food/Coop shopping More retail, clothes, unique – needs to be unique

It should be noted that Mr. Olson is the director of the Children’s Museum of southern Minnesota, soon to open at its permanent site in the City Center was present for this meeting. However, the statements made about a family friendly City Center were made before he arrived late to the meeting.

Moving Forward The City Center has now become a recognizable name in the community, while the confusion still persists as to the boundaries and inclusion the branding campaign has been a success. In an effort to expand on this brand and to assist in creating a more unique identifier to businesses and the different districts of the City Center it would be appropriate to extend and strengthen branding at the district level. Working with businesses to help create more cohesive marketing campaigns to drive consumers to not only their business but also their district and to the City Center. We are fortunate to have established and recognizable neighborhood names already on Belgrade Avenue, Front Street and Old Town. By using these district names along with the anchor of the City Center we are able to expand our branding and help to support well-defined and unique neighborhoods and their businesses. ‘Doo Rea Me Shop, Old Town, in your City Center Mankato’

Benchmarking Table

1A - Supporting and Engaging with City Center Neighborhood Strategy: Associations Recorder: Who’s By # Task/Activity Progress Additional Notes Responsible? When? Identify key supporters of 1 neighborhood’s development Create list of specific 2 assistance and purpose Who should be outreach 3 from committee 4 Initiate meeting

What other related activities Is the Project reaching all Who can we partner with for are underway ______this project? BOB Business on Belgrade Jim Whitlock and BOB members

Adapted from the University of Minnesota Extension

City Center Business Toolbox Update Chart

Programs Need To Know Opportunities Historic Preservation Tax Credits

Port Authority Revolving Loan (RLF)

CDBG Commercial Rehabilitation Fund

EDA Revolving Loan Fund

CDBG EDA Levy

Commercial Rehabilitation Program

City Center Renaissance Revolving Loan Fund (RFA) Tax Increment Financing (TIF)

Property Assessed Clean Energy (PACE) Program DEED - Minnesota Investment Fund (MIF) DEED - Job Creation Fund

Small Business Development Center (SBDC) SBDC - Professional Business Counseling SBDC - Financial Assistance Access to Capitol SBDC - Training and Workshops

Southern Minnesota Initiative Foundation (SMIF) Small Business Association Administration Loans Region 9

Southern MN SourceLink

USDA Rural Development

Center for Energy and the Environment (CEE)

Non-Identifying Owner Survey Data

1. Your relationship to this Property, 3. Would you be willing to you are: collaborate with other property Business Owner 17 47.2% owners on your block in Property Owner, or revitalization efforts? Representative 6 16.7% Yes 16 94.1% Both Property and No 1 5.9% Business Owner 13 36.1%

12. Do you communicate with your 13. Do you sell products online from customers online? your Business? Yes 27 90.0% Yes 8 26.7% No 3 10.0% No 22 73.3%

15. Is your Business/Building 16. Does your Business have direct Handicap Accessible street access? Yes 29 80.6% Yes 26 86.7% No 7 19.4% No 4 13.3%

18. How SATISFIED are you with 19 Please select building use type:. your current location? Single Occupant 12 33.3% Very Satisfied 10 58.8% Multi-Occupant 11 30.6% Satisfied 7 41.2% Mixed Use 13 36.1% Neutral 0 0.0%

Unsatisfied 0 0.0% Very Unsatisfied 0 0.0%

20. Do you plan any of these changes to your business or building? Next year Next 5 years Moving to a new location in the City Center 3 2 Moving to a new location outside of the City Center 0 1 Increase square footage 2 7 Physical improvements (Exterior) 9 6 Physical improvements (Interior) 8 9 Expanding products or services 7 4 Expanding current marketing 12 7 Additional employees 12 6 Nothing planned 5 4 Other: 2 2

21. Please list Other 1 Energy efficient improvements 1 Possibly moving within the current building. Considering options. 1 Selling existing building There is currently construction underway for the Irish Pub that is going on the main 1 floor. This past year we remodeled the exterior with new windows and doors.

22. Please select all BUSINESS 23. Please list other: amenities in this building: 1 Private parking Available Desired 1 Shared box office 1 Studio Shared Bathroom 20 0

Reception Area 14 1 Storage Area 22 1 24. Along with a strong economy, Private Bathroom 19 1 what other critical factors are needed Kitchen/Lunchroom 16 1 for the success or expansion of your Office Space 29 0 business Qualified labor 55.2% Open Work Areas 23 0 Current Inventory 13.8% Meeting/Conference Space 19 0 Marketing 69.0% Copier/Supply Area 17 0 Tourism 13.8% Other 2 0 Foot traffic 34.5% Financing 20.7% Up-to-date equipment 20.7% Up-to-date technology 27.6%

26. What are some of the challenges facing your business today? Major Minor Not a Don't Challenge Challenge Challenge know Customer traffic (not enough/shrinking) 11.1% 30.6% 63.9% 0.0% Difficulty recruiting/retaining employees 22.2% 27.8% 44.4% 5.6% Skill level of employees 22.2% 38.9% 38.9% 0.0% Payroll costs 27.8% 36.1% 36.1% 0.0% Insurance costs 30.6% 38.9% 30.6% 2.8% Property improvements (façade, etc.) 13.9% 19.4% 66.7% 0.0% Poor building conditions 2.8% 22.2% 69.4% 5.6% Outdated machinery 0.0% 22.2% 77.8% 2.8% Technology (cost, security, etc.) 8.3% 38.9% 50.0% 2.8% Public safety/crime 2.8% 19.4% 77.8% 0.0% Shoplifting or theft 0.0% 11.1% 88.9% 0.0% City/County/State codes or regulations 8.3% 27.8% 63.9% 0.0% Conflicts with building owner/tenant 0.0% 11.1% 83.3% 5.6% Cost of rent/property 2.8% 27.8% 69.4% 2.8% General operating costs 8.3% 61.1% 30.6% 0.0% Cash flow/working capital 5.6% 41.7% 52.8% 0.0% Parking 8.3% 38.9% 52.8% 0.0% Deliveries or loading challenges 2.8% 16.7% 75.0% 5.6% Competition 2.8% 47.2% 44.4% 5.6% Exit/succession plan 0.0% 30.6% 61.1% 8.3%

27. Which of the following business incentives or assistance programs have you used or considered using for your City Center business? Have Would Don't Will Used Use Know Not Use Historic Preservation Tax Credits 0.0% 17.2% 37.9% 44.8% Port Authority Revolving Loan Fund (RLF) 3.4% 27.6% 37.9% 31.0% Community Development Block Grant (CDBG)/Commercial Rehabilitation Fund 12.1% 27.3% 36.4% 24.2% Economic Development Authority (EDA) Revolving Loan Fund (RLF) 6.3% 21.9% 40.6% 31.3% CDBG/EDA Levy Commercial Rehabilitation Program 0.0% 19.4% 51.6% 29.0% City Center Renaissance RLF 3.2% 16.1% 51.6% 29.0% Tax Increment Financing (TIF) 6.5% 16.1% 35.5% 48.4% Property Assessed Clean Energy (PACE) Program 0.0% 9.7% 58.1% 32.3% MN Dept. of Employment and Economic Development (DEED) - Minnesota Investment Fund (MIF) 3.2% 12.9% 58.1% 29.0% DEED - Job Creation Fund 0.0% 9.7% 54.8% 35.5% DEED - Other than listed above 0.0% 6.5% 54.8% 38.7% Small Business Development Center (SBDC) 12.9% 22.6% 38.7% 25.8% SBDC - Professional Business Counseling 9.7% 22.6% 41.9% 25.8% SBDC - Financial Assistance, Access to Capitol 0.0% 19.4% 54.8% 25.8% SBDC - Training and Workshops 6.7% 26.7% 43.3% 26.7% Southern Minnesota Initiative Foundation (SMIF) 3.2% 16.1% 51.6% 29.0% Small Business Association Administration Loans 3.2% 19.4% 51.6% 25.8% Region 9 3.2% 22.6% 48.4% 25.8% Southern MN SourceLink 0.0% 16.7% 56.7% 26.7% USDA Rural Development Loans 3.3% 3.3% 50.0% 43.3% Center for Energy and the Environment (CEE) 0.0% 10.0% 56.7% 33.3% None 11.8% 0.0% 41.2% 47.1% Other 0.0% 0.0% 50.0% 50.0%

29. What effects do these events have on your business? Positive Effect No Effect Negative Effect Mankato Craft Beer Expo 17.6% 79.4% 2.9% MWAC Old Town Art Fair 14.7% 82.4% 2.9% North Mankato Fun Days 26.5% 64.7% 8.8% Vikings Training Camp 26.5% 70.6% 2.9% Alive After 5 20.6% 73.5% 5.9% Ribfest 14.7% 76.5% 8.8% Mankato Marathon 26.5% 73.5% 2.9% Small Business Saturday 14.7% 85.3% 0.0% Kiwanis Holiday Lights 8.8% 91.2% 0.0% Riverfront Park Events 14.7% 76.5% 8.8% Music Event at the Civic Center 29.4% 70.6% 0.0% Conventions at the Civic Center 32.4% 67.6% 0.0% Sporting Events at MNSU and Bethany 20.6% 79.4% 0.0% Arts Events in the City Center 26.5% 73.5% 0.0% Maverick Hockey 32.4% 67.6% 0.0%

34. Marketing and 36. All customers are important. Directly relating to Media used to promote your business, how important are the following your business? segments of CONSUMERS to your business? Newspaper 56.7% Very Not Regional specialty Important Important Important Unsure magazines 53.3% Men 80.0% 16.7% 3.3% 0.0% Trade magazine 16.7% Women 90.0% 6.7% 3.3% 0.0% Radio 46.7% Under 18 23.3% 23.3% 50.0% 3.3% Social media 80.0% 18 – 24 40.0% 40.0% 20.0% 3.3% 36.7% 25 – 44 73.3% 23.3% 6.7% 3.3% Online advertising 43.3% 45 – 65 80.0% 13.3% 3.3% 3.3% Billboards/signs 23.3% Over 65 70.0% 30.0% 3.3% 0.0% Flyers 33.3% Downtown Direct mailing 50.0% Residents 43.3% 33.3% 13.3% 10.0% Word of mouth 86.7% Area/Regional Novelties (pens, Residents 76.7% 13.3% 6.7% 3.3% magnets, etc.) 40.0% Downtown Organizational Employees 40.0% 36.7% 13.3% 10.0% memberships 46.7% Students 30.0% 30.0% 33.3% 6.7% Other: 3.3% Tourists/Visitors 26.7% 23.3% 46.7% 3.3%

38. What three businesses would compliment your business? Brew Pub? A sit down restaurant Accountants CPAs Accounting Acupuncture Chiropractor Ad agencies Acupuncture Financial Planners Arts Banking Graphic design Banks Coffee shop Health care Boutiques Computer repair Hotel Floral Shop Estate Planning Lawyers Internet Service Providers Grocery store More retail Mankato Clinic Massage Music/performing arts venues Quality lunch options Mayo Health System Physical Therapy Restaurant Physical therapy Retail Restaurants/bars Service A food coop Retail Telephone service Decorator Retail of some form Builder Don’t know Women’s Clothing Shop Lender Electrical services Builder Cafe Fiber arts Business with lots of Business with lots of Business with lots of complicated computer needs complicated computer needs complicated computer needs Coffee shop Consignment Ins. Construction Design Internet agencies Crafts Don’t know Others Don’t know Lender Retail shopping Engineering Nutrition Finance Other tax preparers Massage None

39. What are the top three communities you pull customers from?:1. # Response # Response # Response 1 residential 2 Mankato 1 Greater Mankato 1 Blue Earth County 14 N. Mankato 1 Surrounding areas 18 Mankato 1 Nicollet County 1 Lake Washington area 1 Mankato/North Mankato 1 Fairmont, MN 1 Madison lake area 2 North Mankato 1 Mapleton 7 St Peter 1 MSP 1 Minneapolis, MN 1 Nicollet 2 St Peter 2 New Ulm 1 New Ulm 1 Waseca 2 Owatonna 2 Fairmont 1 Outstate MN 1 SFO 1 Northern Iowa 1 Omaha, NE 1 Southern Minnesota 1 NYC 1 Green Bay, WI

40A. How many 40B. How many 40C. How many people people including people including including owners does owners does your owners does your your business employ?: business employ?: business employ?: Seasonal Full-time (32+ hrs/wk) Part-time Count Response Count Response Count Response 4 0 6 1 3 0 1 1 1 1 each business 3 1 2 5 1 14 5 2 1 15 1 25-30 5 2 1 26

1 25 1 3

4 3 1 30 3 4 1 4 4 5 2 5 1 50 1 6 1 6 2 9 1 7 43. Is there HOUSING

1 9 available in this building?

Yes 22.2% No 77.8% 42. Do you or any of 41. Where do you and your Employees live your employees park? in the City Center? 44. Number of HOUSING Value Percent Value Percent UNITS in this building Business Owned Yes, less than Count Response Private Lot 47.2% 25% 19.4% 2 1 Business Yes, more than Owned/Reserved 25% 8.3% 1 14 Space 16.7% No 66.7% 3 2 Private Unsure 5.6% 2 4 Lot/Rented

Reserved Space 13.9%

Public Parking 44.4% 45. Number of VACANT Bike/Walk 19.4% housing units in this Unsure 0.0% building

Count Response

7 0

1 1

Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project Preliminary City Center Market Study Research

Enhancing a Smart City Center

By

Benjamin Oppong Effah

Prawan Amataya

Chima Obidiegwu

A Capstone Project Submitted to the Urban and Regional Studies Institute

Faculty Advisors: Dr. Miriam Porter and Dr. Russell Fricano

December 8, 2014

1 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project Acknowledgements

For this project, finally completed, we are highly indebted to many who provided us with assistance throughout the semester. We greatly appreciate the effort and guidance of the

Executive Director (Eric Harriman) of the City Center Partnership as well as the Project

Coordinator (Kelly Henry).

We are also very grateful to our Department Chair, Dr. Miriam Porter and Assistant Professor

Dr. Russell Fricano for their time, comments and inputs. The success of this project was largely dependent on their contributions and guidance.

Also to the other Capstone group, who worked on the Saint Peter Historic Preservation

Ordinance, we appreciate your comments and thoughts.

2 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project Executive Summary

This document describes the entirety of a market study conducted by graduate students of the Urban and Regional Studies Institute (MNSU) and it constitutes an update of a continuous study by the City Center Partnership of Mankato. More specifically, this study focuses on examining market behavior, thus interaction between customers and businesses, encouraging the participation of both businesses and property owners to solidify an economic development alliance with the City Center Partnership and finally provides recommendations aimed at making the City Center unique.

In order to achieve the goals of this study, research was conducted with the aim of obtaining accurate information from targeted respondents. Three major surveys i.e. the intercept survey, consumer survey and owner survey were conducted by means of administering hard copied questionnaires which were also made available online for respondents. Targeted respondents included consumers, residents, people who support the initiatives of the City Center Partnership, businesses and property owners. Also best practices of other Cites were reviewed and inculcated into this study.

The rationale for conducting the intercept survey was to identify the perspectives, experiences and demographics of consumers, especially visitors who patronized the City Center. Based on the findings, about 278 respondents took part in the intercept survey out of which 77% were visitors and 23% were residents. The study also unveiled that about 71% of the respondents engaged in a day trip as opposed to a few people who spent a night or two in the City of Mankato.

The consumer survey was conducted with the goal of identifying the desires or needs of consumers and how best those needs can be met. About 127 respondents took part in the consumer survey. In all, 71.7% of the respondents believed that public improvements in the area of streets, sidewalks and green spaces will improve the quality of life within the City Center. In addition to that, 63.8% of the entire respondents preferred family/casual dining followed by upscale dining, 57.5% and Ethnic Cuisine, 56.7%. Furthermore, most respondents admitted to their preference for apartments above commercial buildings within the City Center area.

3 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project The Owner Survey was conducted with the intention of getting more businesses and property owners to participate in the strong economic alliance being spearheaded by the City Center Partnership. Currently, only 24 businesses and property owners have responded to the owner survey.

Based on the findings, the following recommendations have been made;

Intercept Survey

x Future research must find out from least represented age groups the events they may be interested in. x Find out from day trippers why they intend to leave on the same day and what will make them spend 2 or more nights in the City Center of Mankato.

Consumer Survey

x Improvement in quality of life by improving streets, sidewalks and green spaces as well as providing more unique shops, dining options, retail options and organizing more events within the City Center area. x Provision of more family/casual dining, upscale dining and ethnic cuisine. Within the City Center area. x Construction of apartments above commercial spaces. x Improve selection of retail within the Entertainment district. x Improve bicycle safety within North River Front Drive/Old Town area. x Improve the selection of retail, service and product of North Mankato/Belgrade Avenue. x Provide easy and convenient walking and biking paths along North River front dive.

Owner Survey

As far as the Owner survey is concerned, our recommendation is that, the CCP should activate the Market Analysis Committee to notify businesses and property owners.

4 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project Table of Content

Acknowledgement ………………………………………………………………………….……………...………...ii Executive Summary…………………………………………………………………………………………..……...iii Table of Contents……………………………………………….…………………………………..………...……….iv List of Figures.………………………………………………………………………………………………………....vii List of Tables……………………………………………………………………………………………………….….viii Chapter 1 1.1 Introduction…………………………………………………………………………………...... 9 1.2 Purpose……………………………………………………………………………………………….…………….…..9 1.3 Goal………………………………………………………………………………………………………………….….10 1.4 Methodology……………………………………………………………………………………...……………...... 10 1.5 Downtown Area (Map, images)…………………………………………………………………….………..11 1.6 City Center Partnership……………………………………………………………………………….………..13 1.7 City Center Renaissance Plan……………………………………………..………………………….……....14 1.8 Greater Mankato Growth……………………………………………..……………………………….……….14 1.9 Demographics……………………………….………………………………………………….………….………15 1.10 Age Distributions…………………………………………………………………………..………….………..16 1.11 Race……………………………………………………………………………………………………………….....17 1.12 Housing………………..………………………………………………………………………………….….…….17 1.13 Employment and Economic Trends…………………………..………………………………..…..…...18 Chapter 2 2.1 Consumer Survey…………………………………………………………………………………….……….…..19 2.2 Intercept Survey…………………………………………………………………………….………………….....19 2.3 Update of Property Inventory…………………………………………………………..…………………....20 Chapter 3 3.1 Findings and Analysis………………………………………………………………………..…….….………...21 3.2 Intercept Survey……………………………………………………………………………………...... 21 3.3 Consumer Survey……………………………….…………………………………………………...... 26 Chapter 4

5 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project 4.1 Recommendations……………………………………………………………………………..……………...36 References…………………………………………………………………………………………....………..….…39 Appendices……………………………………………………………………………………………...... 40

6 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project LIST OF FIGURES

Figure 1: Map of City Center Area…………………………………………………………………………………..11

Figure 2: Jack Owen Concert at Verizon Wireless…………………………....………………………..…….11

Figure 3: City Center Plaza………………………………………………………………………………………...…..11

Figure 4: Live Music Concert……………………………………………………………………………………...….12

Figure 5: South Front Street……………………………………………………………………………………….….12

Figure 6: Sky View of Mankato…………………………………………………………………………………..…..12

Figure 7: Residents and visitors who took part in the intercept survey……...21 Figure 8: Age Range…………………………………………………………………………….23 Figure 9: Number of Nights Spent by Respondents in Mankato……………....23 Figure 10: Other Events of Interest……………..………………………………………..24 Figure 11: How much Respondents Spent…..……………………………………..….26 Figure 12: Respondents who took part in Consumer Survey…………...……..27 Figure 13: Gender of Respondents………..………………………………………………27 Figure 14: Marital Status.………………………………………………………………….…28 Figure 15: Current Employment Status of Respondents……..………………….28 Figure 16: Age of Respondents…………………………………………………………….29 Figure 17: Rent of Mortgage…….…………………………………………………………..29 Figure 18: Restaurants Preferred of Respondents…………….………………...…31 Figure 19: Preferred Housing in City Center……………..…………………………..32

7 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project LIST OF TABLES

Table 1: Population Estimates between 2010 and 2013……………………………………………….…16

Table 2: Age Range and Estimated Population for the City of Mankato………………..…….….....16

Table 3: Household Tenure Comparison – 2000 to 2010………………………………………….……..18

Table 4: Events and Number of Respondents…………………………………………………………..……..19

Table 5: Age Range of Respondents for Intercept Survey………………………………………………..22

Table 6: How respondents heard about events Organized……………………………………...……….25

Table 7: Improving Quality of Live………………………………………………………………………..……….30

Table 8: Perception of the respondents concerning the entertainment district………..…...….32

Table 9: Perception Regarding North Riverfront Drive/Old Town……………………………..……33

Table 10: Perception Regarding City Center North Mankato/Belgrade Avenue………….…….34

Table 11: Thoughts regarding walking and biking convenience in City Center…………….…..35

8 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project CHAPTER ONE

1.1 Introduction

In contemporary times, modern Cities also known as “Smart Cities” provide a competitive urban environment in order to make their cities unique. The City of Mankato is one classic example of such a City. Designated under the Blue Earth County, the City of Mankato was founded in 1852. It is the larger of the principal cities of the Mankato-North Mankato metropolitan area with a combined population of 94,149 at the 2010 census. Being one of the fast growing cities in the State of Minnesota, the city government through the City Center

Partnership seeks to create a more attractive and dynamic place to live, shop, work and play within the downtown area.

The City Center Partnership of Mankato was established to work with businesses, residents and the community to improve the downtown area. It engages in agreement with businesses in the downtown area in order to invest and participate in efforts that enhance the vitality of the community center. In order to achieve the goals of this project, we seek to work in concert with and under the directives of officials of the City Center Partnership. Our task is to conduct a fair market study, examining and inculcating best practices of other cities, engaging in both an intercept and a consumer survey and finally conducting an owner survey with the aim of updating the City Centers property inventory list.

1.2 Purpose

The rationale for the conduct of this project is to study the City Center area of the City of

Mankato and identify means of making this area unique. Hence the purpose of this project shall include;

9 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project x Surveying residents and visitors to assess market analysis of City Center Mankato,

practices and outcomes.

x Identifying businesses and real estate development opportunities.

x Engaging with business and property owners to explain and encourage participation.

1.3 Goal

Essentially, the anticipated goals of this project include;

x Promotion of business retention

x Accommodate more businesses

x Make the downtown area attractive to both residents and tourist

x Expansion, recruitment and marketing.

1.4 Methodology

In order to gather relevant market information for this study, three types of surveys were conducted. They include; Consumer survey, Intercept survey and Owner survey. These data collection tools helped to retrieve needed information about consumer perspectives, experiences and information about downtown businesses from residents and consumers.

Also information about commercial and mixed uses were collected from property owners and tenants through the owner survey. As far as data analysis was concerned, the survey

Gizmo software was used to generate a report for both the consumer and intercept survey.

Also, Microsoft excel was used in making the necessary graphs and pie charts which effectively aided in conducting comparative analysis about responses from respondents.

10 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project 1.5 Downtown Area (Map, images) Figure 1.

For the purposes of this project, the City Center area of the City of Mankato was divided into three sections so as to ensure effective and critical study of the entire territory. These sections included the City Center area which included the entertainment district, the North Mankato Belgrade/Old Town area and the South River Front area. These 3 areas provide services, accommodation, office spaces and other needs beneficial to both customers and residents of the City of Mankato. The map provides a pictorial view of the City Center of Mankato.

City Center Area

Figure 2. Figure 3.

Jack Owen Concert City Center Plaza

11 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project Figure 4. Figure 5.

Live Music Concert South Front Street

Figure 6.

Sky View of Mankato

12 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project 1.6 City Center Partnership

The evolution of cities in the United States over the past 3 decades has been quite astonishing. Currently known as Smart Cities, with its endowment of hard infrastructure, economically vibrant as well as availability and quality of knowledge communication and social infrastructure, the city of Mankato hopes to achieve such a status in the near future.

Since a journey of a thousand miles begins with a step, the City Center Partnership was established with the goal of creating a vibrant commercial and a residential city center. A brighter, attractive and a more dynamic place to live, shop, work and play. In order to achieve its goals, it serves as a unifying body for all downtown businesses and provides an avenue for individuals and businesses to work with others with the objective of improving and promoting the City Center. As a nonprofit organization representing its members in pursuit of a remarkable urban experience, the City Center Partnership strives to provide leadership in this endeavor by addressing or advocating for planning, legislation, transportation, economic development and numerous public and private initiatives. The CCP of Mankato therefore provides partnering businesses with newsletters, organize gatherings that offer opportunities for networking and recognition. Among its key accomplishments since 2011 include; Front street connectivity plan (phase1) – a $1.3 million pedestrian redesign plan, walking sculpture tour – 1.2 million worth of rotating art displayed in just three years, On the Go – an aesthetic enhancement initiative to add public art to public infrastructure, Alive after 5 – a free family friendly late summer concert series.

13 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project In pursuit of its goals and in an attempt to update a downtown market study, the CCP worked in concert with Greater Mankato Growth, Visit Mankato and graduate students of the Urban and Regional Studies Institute of MNSU.

1.7 City Center Renaissance Plan

The City Center Renaissance plan focuses on a plan for the rebirth of the City Center by building upon the Cites previous planning efforts. The ultimate goal is to strengthen the interdependence of residential, industrial, service and commercial sectors through revitalization, reconnection and reinvestment. The City Center’s strong employment base, civic facilities, historical assets and unique character provide the foundation for the development of strategies that will foster the goals of a Renaissance. Essentially, this project aims to identify the best possible means of fanning the flames of economic development, creating a unique City Center and helping fulfill the Renaissance Plan.

1.8 Greater Mankato Growth

As a small non-profit organization with a huge responsibility, the CCP works in concert with

Greater Mankato Growth. Greater Mankato Growth also known as the GMG is committed to advancing business for a stronger community. It serves as the chamber of commerce and economic development organization for the City of Mankato. Greater Mankato Growth advance business through: existing business support, new business growth, business promotion, talent development, public affairs, community marketing, visitor attraction, servicing and civic engagement. In the light of its operations, its core values revolve around the following:

14 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project x Catalyst; initiating economic growth actions which are suitable and beneficial for the

entire region.

x Stewards; using our resources efficiently, effectively and in a frugal manner.

x Collaborative and Inclusive; Cultivating and sustaining relationships, while

encouraging the mobilization of our market place assets to enhance growth.

x Approachable; Being accessible and creating a friendly, vibrant and respectful

environment.

x Innovative; Embracing change and promoting progressive solutions

x Ethical; Communicating openly and honestly and taking responsibility for our

actions in all our business practices.

Deducing from the above, the GMG is a crucial economic development asset which plays a significant role as far as the development of the entire region is concerned. The unique alliance between the CCP and the GMG has over the years yielded the desired fruits. As far as this project is concerned, the GMG has provided the needed support including a data analysis software as well as the provision of an interactive GIS map for the new website of the City

Center Partnership. While not enough, this union has the objective of creating and turning the City Center area of the City of Mankato into one of the most unique Cities in the United

States.

1.9 Demographics

Population estimates provided by the American fact finder between 2008 and 2012 with respect to the American community survey showed an estimated population of about 39,246 with a split in gender population being 19,253 for males and 19,993 for females. However

15 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project the annual estimates of the resident population between April 1, 2010 to July 1, 2013 is presented in the table below.

Table 1. Annual Population Estimates between 2010 and 2013

Source: United States Census Bureau (American Fact Finder) The gradual increase in population within the City shows the need for planning which will include the future needs of customers and businesses within the City Center area. Hence part of the goals of this work is to promote business retention, create more employment opportunities and provide the needed housing within the City Center area so as to meet the needs of the fast growing population.

1.10 Age distribution

The table below provides the age distribution and their respective estimated age categories. Table 2. Age Range and Estimated Population Age Range Estimated Population Percentage Under 5 years 2,252 5.7% 5 to 9 years 1,674 4.3% 10 to 14 years 1,384 3.5% 15 to 19 years 4,440 11.3% 20 to 24 years 9,173 23.4% 25 to 34years 6,003 15.3 35 to 44 years 3,502 8.9% 45 to 54 years 3,331 8.5% 55 to 59 years 1,747 4.5% 60 to 64 1,613 4.1% 65 to 74 1,711 4.4% 75 to 84 1,603 4.1% 85 years and over 813 2.1

16 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project Source: American Fact Finder. ACS Demographic and Housing Estimates: 2008-2012 American Community Survey 5-Year Estimates The information provided in the table above presents the economic potentials of the City of

Mankato. The majority of its populace constitutes the active labor force. As can clearly be seen, 23.4% of its labor force representing 9,173 fall within the ages of 20 and 24. This shows the need for more businesses to be attracted to the City Center area since there is an active and ready labor force to work to maximize output.

1.11 Race

The estimated median age as provided by the American Fact Finder between 2008 and 2012 was 26.0. As far as racial division within the City of Mankato is concerned, 85.2% of the estimated population are white, Black or African American 5.4%, Asian 4.3% and Hispanic

4.9%.

1.12 Housing

The table below presents information about the number of owner households and renter households over a ten year period. The figures and their respective differences show an increase in the number of people who own houses and those who prefer to rent over a ten year period. This is an indication of the fact that, more people will own and rent more houses over the next ten years hence the need for more houses and possibly the type of houses customers more be interested in. This work piece seeks to find out from customers, their preference for housing within the City Center area.

17 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project Table 3. Household Tenure Comparison – 2000 to 2010

1.13 Employment and economic trends

A housing study conducted by Community Partners Research Inc. in 2013 unveiled that the

Mankato area has over the years been experiencing long term growth in the size of available labor force. The Studies indicated that “between 2000 and the first 11 months of 2013, the labor force increased by 11.2%” (CPR, 2013). Also between 2009 and 2013, unemployment rate steadily declined from 6.5% to 4.3%. Most importantly, unemployment rate during this same period remained below that of state and national levels. Being one of the fast growing

Cities in Minnesota, Mankato has significant Job potentials, opportunities for more businesses as it was evident during the Vacancy inventory update.

18 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project CHAPTER 2

2.1 Consumer Survey

Understanding the uniqueness of downtown market area as well as its consumers made the consumer survey an essential part of this project. It was conducted on the 18th of September during the ribbon cutting for the official opening of Cherry Street. Targeted respondents were advocates of the City Center Partnership, residents and downtown users. This survey was conducted through the administration of hard copied questionnaires and an online link provided on the webpage of the City Centers website. In other to maximize the number of respondents, this survey was continued until the 15th of November. During this period, students of MNSU who are also users of the downtown area were made to take part in the survey. Several classes were visited with the permission of professors. The rationale was to allow customers reveal their attitudes towards the downtown area and also invite them to share their perspectives regarding the current and future economic health of the City Center area. (Events and Number of Respondents)

2.2 Intercept Survey Table 4. Name of Event No. of Respondents

The rationale for conducting the intercept River Rumble 104 survey was to find out about the Jake Owen Concert 24 experiences, demographics and Hockey Night 88 perspectives of consumers, especially Mankato Marathon 62 visitors who visited the City Center area. Total 278 The intercept survey was essentially an online survey and it was conducted during four major targeted events. These events included

19 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project the Mankato River Rumble event on the 5th October, Jack Owen Concert at Civic Center Plaza on the 17th October, Hockey Night on the 18th October and the Mankato Marathon on the

19th of October. The same questionnaires were being administered during all these events.

The table above provides the events and the number of respondents who took part in the intercept survey.

2.3 Update of Property Inventory List

Over the years, the goal of the City Center partnership has been to create a strong alliance with businesses and property owners with the ultimate goal of identifying best practices of enhancing economic development. As part of this project, an inventory update of all properties within the City Center area was conducted in order to recognize new businesses and vacant office spaces as well as encourage the participation of new businesses. In order to accomplish this task, engagements were made with business and property owners who provided information about the spaces they occupied and in the case of property owners, they unveiled the number of properties they owned within the City Center area as well as facilities within their buildings. This was made possible through the administration of hard copied questionnaires. This was also made available online for businesses and property owners to respond to them. After engaging over 100 business and property owners, only 24 businesses and property owners have filled the online inventory form.

20 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project CHAPTER THREE

3.1 Findings and Analysis

This section focuses on the findings and analysis of the entire project. The analysis is therefore based on data collected from the intercept as well as the consumer survey. The first part of this section presents tables, pie charts and graphs related to responses from the intercept survey whiles the section provides information regarding the Consumer survey.

3.2 Intercept Survey

Figure 7 presents the percentage of residents as well as visitors who were present during the four events and participated in the intercept survey.

Figure 7.

Residents and visitors who took part in the intercept survey

Residents 23% Visitors Residents 77% Visitors

From figure 7, it is clear that 77% of the respondents who constituted majority were visitors whilst 23% were residents of the City of Mankato.

This is an indication of how attractive the City of Mankato is and how it extends its services to residents of neighboring jurisdictions.

21 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project

Table 5. Please share with us your age range:

Please select event: 18 or under 18 - 24 25 - 44 45 - 64 65 or over

River Ramble 3 3 32 57 9

Jake Owen Concert 0 13 9 2 0

Hockey night in the City Center 3 8 45 28 4

Mankato Marathon - Marathon finish line 1 6 30 23 2

T otal 7 30 116 110 15

Table 5 presents the various events during which the intercept survey was conducted as

well as the various age categories and the total number of respondents for each age

category. From figure 5, 42% (116) and 40% (110) representing respondents who fell

within the ages of 25-44 and 45-64 respectively constituted the majority age groups who

participated in the events organized during which the intercept survey were organized.

In another breath, these age groups fell within the generation x and baby boomers

categories. Part of these age groups form the working class in society whiles the other

divide are on retirement and are still enjoying their retirement benefits. The rationale is

that, they are attracted to the City Center area to participate in events, socialize and also

spend money which is economically good for businesses. However, respondents who fell

within the ages of 18-24, 18 and below as well as 65 and beyond were least represented.

Figure 8 provides further clarity by presenting the various age categories and the

percentage of respondents who fell within such age groups.

22 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project Figure 8. Age Range

TOTAL 18 or Under 65 or over 18 - 24 2% 5% 11%

45 - 64 40% 25 - 44 42%

Figure 9. How many nights are you staying?

0% How many nights are you staying 11% 0 nights

18% 1 night

2 nights 71%

3 nights

Out of the entire respondents, 71% which represents the majority of the participants engaged in a day trip and never spent the night in the City of Mankato. In an orderly manner, 18% spent a night either with friends or in a hotel and 11% spent 2 nights. These are presented in figure 9 above.

23 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project Figure 10

Other than this event, what other activities are participating in Mankato?

2% 1% No. of Peoplep Recreational Activities/Outdoor 10% Wellness 23% Family Activities

Food/Beverage 20% Destinations 44% Winery/Brewery Destinations Arts/Cultural/History/Museums

Figure 10 presents the percentage of respondents who participated in other events besides the four major events organized. From the pie chart above, 44% of the respondents visited food/beverage destinations which was the highest among all the other categories.

Furthermore, Recreational activities attracted 23% of the respondents, however that figure seems to be skewed because most of the respondents who took part in the intercept survey were involved in the Mankato River Rumble event and left after that event ended.

Respondents might have misunderstood the question. Also family activities attracted 20% of the respondents and 10% of the respondents made it part of their schedule to visit winery/Brewery Destinations. The least of all the categories which attracted 1% of the respondents was Arts/Cultural/History/Museum.

24 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project Table 6. How did you hear about these events?

This question seeks to elicit responses about how respondents heard about the various events organized by the City Center Partnership. Table 2.6 presents the sources as well as the number of respondents and their respective percentages.

Table 6. Source of Information

From table 6, it is evident that 97 people, which No. of Source People Percentage is equivalent to 28% of the respondents heard Past participant 88 26 about the events from either a friend or a family Social media 67 20 member. Others who had participated in past Event website 26 8 Emailed events constituted the second highest with 88 information 15 4 Friend/family 97 28 people, representing 26% of the respondents. Radio 28 8 This was followed by those who got information TV 4 1 Twitter 2 1 through social media, thus 67 people which is Internet search 11 3 Kato website 3 1 equivalent to 20% of the respondents. Both radio and event website served as sources of information to 8% of the respondents, for each. Emailed information served as sources to

4% of the respondents.

If you would share with us an idea of how much you are intending to spend in the Mankato area for your visit. (Minus event and lodging cost)

In other to unravel the expenses of visitors and participants of the various events, this question was posed to determine people’s eagerness to spend during such events. The rationale is that, if people spend more, then it will be of severe economic relevance to

25 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project organize more of such events since it will be to the benefit of the businesses within the City

Center area. Figure 11 presents these details

Figure 11. How much People Spent

$500 + Unwilling to How much people spent 1% share 0 1% $101 - $500 6% 0 15% $1 - $50 $1 - $50 $51 -$100 $51 -$100 43% 34% $101 - $500

$500 +

Unwilling to share

Figure 11 depicts the percentage of respondents and the amount of money they spent during the various events. From the pie chart, 43% of the respondents spent between a dollar and

$50 representing the highest percentage of people. About 34% of the respondents spent between $51 and $100 whiles 15% of the respondents spent between $101 and $500. The least percentage of people, thus 1% where those who spent more than $500. Also 1% of the respondents were unwilling to share how much they intended to spend.

3.3 Consumer Survey

The following graphs and tables presents a pictorial reflection of the responses obtained from participants during the conduct of the consumer survey.

26 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project Figure 12. Residents and visitors who participated in consumer survey?

Residents and Visitors

45% 55%

Residents Visitors

Out of the entire respondents of the consumer survey, 55% were visitors whilst residents constituted 45%. An indication that the majority of those who participated in the consumer survey were visitors.

Figure 13. What is your gender?

Gender

49% 51% Male Female

Female Male

The percentage of female respondents were observed to be more than their male, thus 51% females as against 49% males. It is not a surprise that the female respondents were more than the males because the entire population of the City as well as that of the state of

Minnesota has a greater section of it been females.

27 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project Figure 14. What is your marital status?

The majority of the respondents, thus 63.8% were married whiles 31.5% were single.

Figure 15. How would you describe your current employment?

About 74.8% of the entire respondents were full time employees. An indication that the majority of the people who patronize the City Center area are at least financially stable and are willing and ready to spend. Whilst part-time employees constituted 15% of the respondents, students constituted 11.8 percent of the respondents.

28 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project Figure 16. What is your age?

18 or Age 65 - under… 18 - 24 over… 10%

45 - 64 36% 25 - 44 47%

18 or under 18 - 24 25 - 44 45 - 64 65 - over

Similar to the age division obtained for the intercept survey, the consumer survey followed an equal pattern. A greater percentage of its respondents, thus 47% fell between the ages of

25 and 44, followed by 36% being between age 45 and 64. Also respondents who were between the ages of 18 and 24 constituted 10% whilst those who were 65 years of age and over formed 7% of the entire respondents.

Figure 17. What is your current rent of mortgage?

Figure 17 shows the range of rent and the percentage of respondents whose mortgage fell within such range. The highest percentage of respondents, thus 25.2% paid between $750 and $1,499. The

29 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project second highest, thus 17.3% were those who paid between $750 and $999 followed by 16.5% of the respondents who paid between $299 and below. The least percentage of respondents, thus 7.1% paid $2,000 or more as mortgage.

How important are the following to improving the quality of life in the City Center?

Table 7.

As far as improvement of the quality Categories/Events Percentage of Respondents in support of events of life in the City Center area was Historical Character 54.3% More Retail Options 55.1% concerned, respondents made these More Dining options 62.2% choices with respect to the More Unique shops 67.7% categories presented in figure 7. More Events 68.5%

From figure 7, 71.1% of the Family friendliness 67.7% Public Improvements 71.7% respondents were of the view that (streets, sidewalks, green-space) public improvements in streets, sidewalks and green spaces will improve quality of life in the City Center area. Also 68.5 expressed their interest in more events, 67.7 preferred more unique shops whilst 62.2% of the respondents showed an interest in dining options as a means to improving the quality of life in the City Center are.

What type of restaurants would you visit in the City Center?

From figure 18 below, 63.8% of the respondents representing a majority of the entire participants preferred family/Casual Dining. Upscale dining was opted by 57.5% of the respondents followed by Ethnic Cuisine which was preferred by 56.7% of the respondents.

30 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project Both Steakhouse and Brew Pub/Sports Bar were each preferred by 52% of the respondents.

Also 47.2% choose Coffee Shops, leaving 43.3% of the respondents to opt for seafood.

Figure 18. Restaurants preferred by respondents

What type of housing would interest you in the City Center Mankato?

In contemporary times, Cities are accommodating diverse building types within their downtown area. Responses from respondents as far as this survey was concerned is a reflection of today’s modern Cities. About 33.1% of the respondents supported the building of apartments above commercial spaces. Apart from that, 31.5% preferred Mid high-rise condominium, 30.7% preferred none whilst 19.7% choose efficient studio. Also 18.9% opted for Townhomes whilst 12.6% choose 2-4 unit residential building. These are presented in figure 19 below.

31 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project Figure 19

Please rate your overall perception of the Entertainment District:

Table 8. Perception of respondents concerning the entertainment district.

Category Good Average Poor

Parking 44.1% Cleanliness 52.0% Traffic 53.5% Safety from Crime 52.8% Bicycle Safety 39.4% Pedestrian Safety 49.6% Ease of using signage 44.9% Selection of Retail 56.7 Selection of Services 55.9% Selection of Product 44.9% Places to eat 49.6% Entertainment 43.3% No. of Events 46.5%

32 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project Table 8 above presents the perception of respondents about the Entertainment district in the City Center. The table has four columns with three columns dedicated to options which include good, average and poor. Each percentage represents the views of majority of the respondents. Hence 44.1% of the respondents had the perception that parking was on an average scale. Almost all the categories fell below average but for selection of retail within the City Center area which was declared poor by a majority of 56.7% of the respondents.

Please rate your overall perception of North Riverfront Drive/Old Town:

Table 9. Perception of respondents regarding North Riverfront Drive/Old Town

Category Good Average Poor

Parking 45.7% Cleanliness 59.1% Traffic 53.5% Safety from Crime 50.4% Bicycle Safety 47.2% Pedestrian Safety 55.9% Ease of using signage 54.3% Selection of Retail 50.4% Selection of Services 54.3% Selection of Product 50.4% Places to eat 68.5% Entertainment 41,7% No. of Events 42.5%

Similar to figure table 8, table 9 presents the thoughts of respondents concerning the North

Riverfront Drive/Old Town. As far as the various categories were concerned, most of the respondents rated them on an average scale. However bicycle safety (47.2%), places to eat

(68.5%) and entertainment (41.7%) were all rated poor by majority of the respondents.

33 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project Please rate your overall perception of City Center North Mankato/Belgrade Avenue:

Table 10. Perception of respondents regarding City Center North Mankato/Belgrade

Avenue.

Category Good Average Poor

Parking 40.9% Cleanliness 52.0% Traffic 60.6% Safety from Crime 50.4% Bicycle Safety 37.8% Pedestrian Safety 44.1% Ease of using signage 48.8% Selection of Retail 52.0% Selection of Services 43.3% Selection of Product 49.6% Places to eat 47.2% Entertainment 40.2% No. of Events 36.2%

Table 10 shows the percentage of respondents who shared their overall perception of North

Riverfront Drive/Old Town. Apart from selection of retail (52.0%), selection of services

(43.3%), and selection of product (49.6%) which were ranked poor, the rest of the categories secured an average rank.

34 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project Please share your thoughts on the ease and convenience while walking and biking in and around the City Center:

Table 11. Perception of respondents regarding ease and convenience while walking and biking in and around the City Center.

Category Good Average Poor

Walking across North Riverfront Drive 51.2% Biking across North Riverfront Drive 40.9% Walking across Belgrade Avenue 49.6% Biking across Belgrade Avenue 33.1% Walking from the Civic Center to Old Town 53.5% Biking from the Civic Center to Old Town 33.1% Walking from the Civic Center to the Entertainment District 45.7% Biking from the Civic Center to the Entertainment District 33.9% Walking from Old Town to the Entertainment District 42.5%

Biking from Old Town to the Entertainment District 33.1% Walking across Veterans Memorial Bridge 35.4% Biking across Veterans Memorial Bridge 35.4%

This table presents the percentage of respondents who shared their thoughts on ease and convenience while walking and biking in and around the City Center area. Unfortunately, majority i.e. 51.2% and 40.9% of the respondents ranked walking and biking across North

Riverfront Drive poor. The remaining categories were all ranked average by majority of the respondents.

35 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project CHAPTER FOUR

4.1 Recommendations

The information above represents the views and perspectives of consumers who patronize the City Center area. Since the rationale behind this research is to provide an understanding of a problem, its root cause and finally to produce alternatives aimed at redressing a problem, this section of this work is dedicated to making recommendations based on the views, experiences and thoughts of consumers which will help in decision making aimed at making the City Center area unique.

As far as the intercept survey was concerned, majority of the respondents fell within the age brackets of 25-44 and 45-64. Our recommendation is that future research should focus on inquiring from least represented age groups the kind of events they may fancy or be interested in participating in the near future. Quite similarly, the same age division were obtained for the consumer survey. The same line of recommendation is suggested for this feedback from respondents.

Quite a significant percentage of the respondents, thus 71% engaged in a day trip and did not spend the night in Mankato. Future research should consider inquiring from respondents exactly what will make them spend a night or two in the City of Mankato.

As part of the priority of every City government is to improve quality of life, especially in the

City Center area. Per the views and choices made by respondents who took part in the consumer survey, life will better be improved within the City Center if there is public improvement of streets, sidewalks and green spaces. Also particular attention should be paid

36 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project to events and family friendly attraction zones as well as the provision of more unique shops, dining and retail options.

Based on feedback obtained from respondents concerning the type of dining options they may be interested in, indications pointed to the provision of family/casual dining, upscale dining, ethnic cuisine as well as Organic food restaurant within the City Center area. It is highly recommended that these type of restaurants be provided within the City Center area.

As far as housing within the City Center is concerned, recommendation is being made for the provision of more apartment above commercial buildings as well as mid-high rise condominiums. Also recommendation is being made for the provision of more retail shops within the Entertainment district.

Since safety and security are two crucial and sensitive aspects of every City, recommendation is being made for more security towards bicycle safety i.e. the provision of more bicycle racks within North Riverfront and Old Town area as well as regular police patrol around places to eat within these same vicinities. Also North Mankato/Belgrade Avenue lacks more retail as well as service and product venues. It is the fervent request of consumers to have more of these facilities on Belgrade Avenue.

Most importantly, ease and convenience while walking and Biking in the City Center area were ranked by most of the respondents to be poor. Hence recommendation is being made for the best planning decision which will include convenient walking and biking paths within the City Center area.

Finally, considering the response rate of business and property owners to the online owners survey, our recommendation is that the City Center Partnership should activate the Market

37 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project Analysis Committee to contact business and property owners and also to notify them about the potentials and economic relevance of the owner survey.

38 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project References

1. Community Partners Research, Inc. (2013, January 1). Mankato housing Study update. Retrieved from http://www.mankatomn.gov/upload/contents/357/Mankato Area Housing Study Update.pdf

2. Ryan, B., & Kures, M. (2009, January 1). Downtown market analysis: Improving the process. Retrieved from http://fyi.uwex.edu/downtown-market analysis/files/2011/02/DMA_Improving_Process091009.pdf

3. American FactFinder. (n.d.). Retrieved December 8, 2014, from http://factfinder2.census.gov/faces/nav/jsf/pages/index.xhtml

39 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project

Appendix 1

Questionnaire and Report Generated By Survey Gizmo Software

40 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project Appendix 1

Questionnaire and Report Generated By Survey Gizmo Software

Page One 1. Please select event: *This question is required.

2. Please share with us your zip code: *This question is required.

3. Please share with us your age range: *This question is required.

4. Are you staying the night in Mankato and if so where? *This question is required.

5. Other than this event, what other activities are you participating in Mankato? *This question is required. (Select all that apply) x Recreational Activities/Outdoor Wellness x Family Activities x Food/Beverage Destinations x Winery/Brewery Destinations x Arts/Cultural/History/Museums x History/Museums Destinations x Sporting Activities x Business, Meetings or Conference x Visit College Campus x Entertainment/Nightlife x Other x Nothing

6. How did you hear about this event? *This question is required. x Past participant x Social media x Event website

41 Preliminary City Center Market Study Research Urban and Regional Studies Institute - Capstone Project x Emailed information x Friend/family x Radio x TV x Twitter x Internet search x Kato website x Magazine x Newspaper x Other

7. If you would share with us an idea of how much you are intending to spend in the Mankato area for your visit (minus event and lodging costs) *This question is required. x 0 x $1 - 50 x $51 - $100 x $101 - $500 x $500 + x unwilling to share information

8. Would you like more information on City Center happenings? I can add your email to our mailing list:

Appendix 2

42 City of Mankato Downtown Market Analysis Enhancing a smart city Presented By: Benjamin Effah Prawan Amataya Chima Obidiegwu PURPOSE OF THIS PROJECT The purpose of this project is to:

• Survey residents and visitors to assess market analysis of City Center Mankato, practices and outcomes.

• Identify businesses and real estate development opportunities.

• Engaging with business and property owners to explain and encourage participation. GOALS

• Promote business retention .

• To help business understand their trade area to improve sales.

• To attract and meet the needs of Customers. METHODOLOGY In order to obtain relevant market information for this study, the following methods were used:

• Reviewed best practices of other Cities

• Intercept survey

• Consumer Survey

• Update of property Inventory List RESEARCH • Reviewed downtown websites of other smart cities and incorporated best practices into the website of the CCP. E.g. Interactive GIS map. Link: http://www.citycentermankato.com/

• Intercept Survey: 1. Rationale for conducting the intercept survey? 2. How was it conducted?

• Consumer Survey 1. Rationale for conducting the intercept survey? 2. How was it conducted?

• Property Inventory Update: FINDINGS AND RECOMMENDATIONS Intercept Survey Residents and Visitors Intercept Survey

Residents 23%

Residents Visitors 77%

Visitors Age of respondents Intercept Survey

. Majority of the respondents were Generation x 18 or and baby boomers. 65 or over Under 18 - 24 5% 2% . The City Center must organize events which will 11% attract least represented age groups in to the downtown area.

. Also future research must find out from least represented age groups the events they may be interested in.

45 - 64 40% 25 - 44 42% Other than this event, what other activities Intercept Survey are you participating in Mankato?

2% 1% Recreational Activities/Outdoor Wellness 10% Family Activities 23% Food/Beverage Destinations

Winery/Brewery 20% Destinations 44% Arts/Cultural/History/Museums

History/Muse Destinations How many nights are you staying? Intercept Survey

No. of People Recommendation: Since majority of the 0% respondents engaged in a day trip, Future 0 research must; 11% nights . Find out from day trippers why they 1 intend to leave on the same day. . What will make them spend more than a night 18% day? 2 71% nights 3 nights How did you hear about this event?

No. of Source Respondents Percentage %

Past participant 88 26

Social media 67 20

Event website 26 8

Emailed information 15 4

Friend/family 97 28 Radio 28 8

TV 4 1 Twitter 2 1

Internet search 11 3

Kato website 3 1 How much do you intend to spend?

$500 + Unwilling to $101 - $500 1% share 15% 1% 0 6%

$51 -$100 $1 - $50 34% 43% Consumer Survey What is your marital status Consumer Survey

Marital Status This is a positive outcome. Hence the relevance of family restaurants.

Residents and Visitors Married 31%

Domestic 45% 55% 5% 64% Partner Single

Residents Visitors Consumer Survey What is your age?

Age 18 or under 65 - over 0% 18 - 24 7% 10%

45 - 64 36% 25 - 44 47%

18 or under 18 - 24 25 - 44 45 - 64 65 - over How would you describe your current employment? Consumer Survey What is your current rent of mortgage? Consumer Survey How important are the following to Consumer Survey improving the quality of life in the City Center? Categories/Events Percentage of Respondents in support of events Historical Character 54.3% More Retail Options 55.1% More Dining options 62.2% More Unique shops 67.7% More Events 68.5% Family friendliness 67.7% Public Improvements (streets, sidewalks, green-space) 71.7% What type of restaurants would you visit in the Consumer Survey City Center?

Type of Satisfactory Restaurant Rating Ethic Cuisine 56.7%

Upscale Dining 57.5%

Family/ 63.8% Casual Dining What type of housing would interest you in the Consumer Survey City Center Mankato? Consumer Survey

Please rate your overall Parking 48 56 21 perception of the 37.8% 44.1% 16.5% Entertainment District

Entertainment Good Average Poor District (Perception) Parking 37.8% 44.1% 16.5% Selection of Retail 6 46 72 47% 36.2% 56.7% Selection of Retail 47% 36.2% 56.7% Consumer Survey

Please rate your overall perception of North Riverfront Drive/Old Town:

N Riverfront Dr Good Average Poor (Perception) Safety from crime 20.5% 50.4% 21.3%

Bicycle Safety 8.7% 27.6% 47.2% Place to Eat 5.5% 23.6% 68.5%

Place to Eat Please rate your overall perception of City Consumer Survey Center North Mankato/Belgrade Avenue:

Parking

Entertainment Good Average Poor District (Perception) Parking 19.7% 40.9% 34.6%

Safety from crime 36.2% 50.4% 3.9% Selection of Retail Selection of Retail, 7.1% - 38.6% - 52.0% - Selection of service Service and Product 6.3% 31.5% 43.3% Selection of Product Consumer Survey Ease and Convenience while walking and Biking in the City Center area. Walking across North Riverfront Drive

Walking across North Rating Riverfront Drive Good 8.7% Average 32.3% Poor 51.2% Property Inventory Update Property Inventory Update The goal was to update the inventory of all properties within the City Center area.

The rationale is to:

• Improve and utilize rentable and vacant space.

• Engagements have been made with more than 100 property and business owners.

• Currently, only 24 businesses and property owners have filled the online inventory form.

• Our recommendation is that, the CCP should activate the Market Analysis Committee to contact businesses and property owners. GIS Implementation Property Inventory Update

Legend Property or Business Owner THANK YOU

•Questions