<<

Oxfordshire Directory of Housing Related Support Services (Supporting People)

October 2012

Contents

Page

What is Housing Related Support (Supporting People) 3

How to use the directory 3

Cost of services 4

Further Information 4

Other useful sources of information (elderly, young, homeless and mental health) 5

Directory of Services

Generic 7

Older People with support needs 10

People with a Physical or Sensory Disability 15

People with Drug Problems 17

People with Learning Disabilities 20

People with Mental Health Problems 21

Single Homeless with Support Needs 24

Teenage Parents 27

Women at Risk of Domestic Violence 29

Young People at Risk 33

2

What is Housing Related Support (Supporting People)?

Housing related support services provide help to vulnerable groups of people including older people, enabling them to continue to live independently in their own home.

The services are provided through a partnership of the County Council, five District Councils, the Thames Valley Probation Service and the Primary Care Trust. The County Council Joint Commissioning Team manages and funds the services which different agencies provide for vulnerable people living in Oxfordshire.

Information in the Directory and how to use it

The services within this Directory are sorted by primary client group, by district and by ward.

For each entry the following information is given

Ward (unless service is provided in more than one ward where it is listed as various) Service name and name of organisation providing the service Service manager’s name Contact details for the service manager (postal address, telephone and fax number and email address). Where there is no particular named manager, the contact details for the provider of the service are given. General service type This indicates broadly the type of service, whether it is permanent (a long term service lasting more than two years), medium or short term, whether there is a warden resident or visiting, whether there is an alarm call service. Self referral This indicates whether you can apply to the service directly yourself and if not, how you can be referred, whether emergency referral is possible and if there is a waiting list.

3

Cost of services

Short term services are always free of charge but there may be a charge for permanent services (those intended to last more than two years).

Anyone wishing to find out if they can get help should contact the Supporting People Payments Team for a Supporting People Subsidy Application Form. For people in receipt of or applying for Housing Benefit, the cost of the service will usually be paid directly to whoever provides the service.

People who do not qualify for Housing Benefit may be able to get help with payment by asking the Supporting People Payments Team for an assessment by a Fairer Charging Visiting Officer. The assessment will determine whether the user is eligible to pay nothing, pay at a reduced charge or will be expected to pay all the costs of their service.

Further information

Joint Commissioning Team Supporting People Payments Team County Hall Financial & Management Accounting New Road Supporting People Payments Team Shared Services OX1 1ND Oxfordshire County Council Unipart House Tel: 01865 894850 (Lorraine Donnachie) Garsington Road Or 01865 894854 (Duncan Hall) OXFORD OX4 2GQ

E-mail: [email protected] Tel: 01865 797455 Website: www.oxfordshire.gov.uk/supportingpeople Fax: 01865 783171

E-mail: [email protected]

4

Other useful sources of information

Elderly Accommodation Counsel

This provides advice to help older people make decisions about where to live, and any support or care they need. It helps older people maintain, adapt or improve their home; find care or home help services; or move to retirement, or extra care housing, or to a care home. The Counsel has a complete database of all sheltered housing in Great Britain to rent as well as to buy.

For more information visit the website www.housingcare.org or telephone 020 7820 7867

‘Young people’s survival guide for Oxfordshire’

Oxfordshire County Council Integrated Youth Support Service Macclesfield House New Road Oxford OX1 1NA

Tel: 01865 815166 Email: [email protected]

5

‘Survival Guide for homeless families and single people in Oxford’ Oxford City Council, November 2009

Oxford City Council PO Box 10 Oxford OX1 1EN Tel: 01865 249811 www.oxford.gov.uk

‘The Mind guide to mental health services in Oxfordshire’ Oxfordshire Mind 2 Kings Meadow Mead Oxford OX2 0DP Tel: 01865 263730 Fax: 01865 263732 http://www.omhi.org.uk [email protected] www.oxfordshire-mind.org.uk

‘From Supported to Independent Living (SIL)’

SIL support services are for people with a range of mental health difficulties. The purpose of these services is to help people to live in the community and to achieve recovery. The services include supporting people in their own home or providing both accommodation and support. The services are funded by Oxfordshire County Council (Supporting People and Adult Social Care) and NHS Oxfordshire.

The SIL web link is: http://bit.ly/mentalhealth-SIL

6

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

Generic - County Wide Various Stonham Generic Brian 14 Church Green, Witney, The housing related support Generic part Floating Support Monnery Oxfordshire OX28 4AW service will develop and Self Referral Home Group Ltd (West E: achieve independence and be welcome. (Stonham) Oxfordshir [email protected] targeted at vulnerable adults Emergency e and T: 01993 864936 of all age groups who are Referrals will be Cherwell or resident in Oxfordshire. The prioritised as far districts) T: 07795 436175 service will provide flexible as possible. F: 01993 862884 support to both people We aim to avoid establishing a new home and waiting lists but and and those already housed. Those will be clear about supported may be homeless, any waiting times Teresa 1st Floor, 213 Barns Road, Oxford living in rented or supported at point of referral Harman OX4 3UT accommodation or be (Oxford E: homeowners. The service will City, [email protected] be provided for as long as it is South T: 01865 335326 needed, up to two years, with Oxfordshir F: 01865 335321 a clear exit strategy. e and Vale The offender service is part of Offender part of White the Stonham floating support Self referrals are Horse service providing housing not accepted. districts) support in Oxfordshire. We Referrals are aim to provide a post custody accepted from service to those returning to probation officers the community from custody, and police or moving on from approved premises. Clients must be linked to the probation service or Integrated Offender Management teams

7

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

Generic - County Wide Various Connection Audrey Connection Floating Support The housing related support Generic part Generic Floating Irons Team, The Pathway Building, service will develop and Self Referral Support Dunnock Way, , achieve independence and be welcome. Connection Oxford, OX4 7EX targeted at vulnerable adults Emergency E: [email protected] of all age groups resident in Referrals will be T: 01865 711267 Oxfordshire. These services prioritised as far F: 01865 395444 will be providing flexible as possible. support to both people We aim to avoid establishing a new home and waiting lists but those already housed. Those will be clear about supported may be homeless, any waiting times living in rented or supported at point of accommodation or be referral. homeowners. The service will be provided for as long as it is needed, up to two years, with a clear exit strategy.

The Offenders Floating Offender part Support Service provides Self referrals are housing related support not accepted for across Oxfordshire. The this service. service is aimed at medium/ Referrals from the high risk and or/ prolific Police or offenders who need to move Probation Service from approved premises, only other short term accommodation or returning from custody. Clients are

8

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

required to be linked to the Probation Service or if prolific offenders the Integrated Offenders Management Team.

Generic (Former People with Learning Disabilities) - County Wide Various Shared Lives Sally Ellis 2 Foxcombe Court, Wyndyke The Shared Lives service No, via social Scheme Furlong, Abingdon, Oxfordshire provides a place to live in services Oxfordshire Shared OX14 1DZ the home of an approved Emergency Lives Scheme E: Shared Lives carer. The Referral [email protected] service is open to older No waiting list T: 01865 897971 people, people who have F: 01865 894930 mental health difficulties or any other vulnerable adult as well as people who have a learning disability.

9

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

Older people with support needs – County Wide Alert Service Various Oxfordshire Alert N/A The Alert service main point of The Alert Service is a The referral to the Service contact is Community Voice Ltd countywide service, Alert Service for Equipment Telephone: 01865 882231 available to vulnerable and new service users (County Wide) = Fax: 01865 884130 older people, who are 18 will be on Tunstall Health oxfordshirereferrals@communityv years and older, in their submission of a Care oice.org.uk chosen home. This service completed contact

24/7 Response has a maximum capacity of assessment form

(County Wide) = 5,000. (.doc format, 347 Head Office Community Voice Kb) and an Alert Telephone: 0870 005 6411 Planned Support Fax: 01706 216499 It is made up of: Service Request Form (ASRF1) (Cherwell) =  The provision, installation (.doc format, 260 Charter HA Chief Executive Officer at and maintenance of Kb). (Updated Planned Support Community Voice is Victoria alarm and associated 28/07/10). Unless (Oxford City) = Shead. Telecare equipment the forms are OCHA (Green completed in full it Square)  24/7 emergency visiting response service will not be Planned Support possible to

(South & West) =  Day time planned support provide feedback Community Voice service to referrers on the Planned Support  Monitoring centre. outcome of the (Vale) = Vale HA There are 2 levels of the Community Voice Alert Service assessment.

Level 1 - Provision of an The preferred alarm (Telecare) base unit option of sending and trigger/sensors giving forms is by fax on access to a monitoring 01865 884130, centre, registered and however if you wish 10

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

accredited by the Telecare to send by email, Services Association, to sent to provide a 24/7 voice oxfordshirereferrals response to alarms calls @communityvoice. only. The service user will org.uk need to provide names and You need to contact numbers for at password protect least two appropriate both documents responders. These can be before you return family, friends, carers or them to Community neighbours. They need to Voice (County care be able to respond line). appropriately when contacted.

Level 2 - Provision of an alarm base unit and trigger/sensors giving access to a monitoring centre, registered and accredited by the Telecare Services Association, to provide a 24/ 7 voice response to alarms calls only. The service users are not required to provide named responders at this level of service.

11

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

Older people with support needs - Cherwell Various Cherwell Home Mark Cherwell District Council, Bodicote Home Improvement Agency Yes - Cherwell HIA Improvement Taylor and House, White Post Road, Includes: Small Repairs Bodicote House Agency Penny Bodicote, Banbury OX15 4AA Service, Hospital Discharge White Post Rd Cherwell District Price E: mark.taylor@cherwell- Service, Home Security, Bodicote OX15 Council dc.gov.uk Assistance with DFG, and 4AA T: 01295 221658 other housing grant Tel:01295 221757 F: 01295 221642 applications. Casework or visit including benefits advice www.cherwell- E: penny.price@cherwell- and housing advice within dc.gov.uk. dc.gov.uk Cherwell District No Emergency T: 01295 221757 Referral F: 01295 221642 No waiting list.

Older people with support needs - Oxford Various Oxford Home Marcus Oxford City Home Improvement Home Improvement Agency: Self Referral direct Improvement Robinson Agency, St Aldates Chambers,109 Small Repairs Service and to agency, or via Agency (HIA St Aldates Chambers, Oxford, Hospital Discharge Service third party. Oxford City Council Grants OX1 1DS delivered within Oxford City Service user group Officer) E: [email protected] Council. Assistance with disabled, and infirm T: 01865 252014 DFG and other housing over 60, and other F: 01865 252344 grant applications. vulnerable groups. Casework including benefits Liz E: [email protected] advice. Edwards T: 01865 252503 (HIA F: 01865 252344 Casework er)

12

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

Michael J E: [email protected] Johnson T: 01865 252788 (HIA F: 01865 252344 Support Officer)

Older people with support needs - South & Vale Various South & Vale Jay Mears Home Improvements South Home Improvement Agency, Yes, c/o SODC, Home Whistler & Vale, C/O South Oxfordshire handy person service and Benson Lane, Improvement District Council, Benson Lane, hospital discharge service Crowmarsh Gifford, Agency Wallingford, Oxfordshire OX10 delivered in the South Wallingford, OX10 Mears Home 8BF Oxfordshire and Vale of 8BF - Tel = 01491 Improvement Ltd White Horse districts 823888 (Main E: [email protected] agency) 01491 T: 01491 823888 823895 (Small F: 01491 823893 repairs), Fax = 01491 823893, mhioxfordshire.enq uiries@mearsgroup .co.uk

13

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

Older people with support needs - West Oxfordshire Various West Oxon Home Phil West Oxfordshire District Council, Home Improvement Agency, Yes - West Improvement Measures New Yatt Road, Witney, handy person service and Oxfordshire District Agency Oxfordshire OX28 1PB hospital discharge service Council, Elmfield, West Oxfordshire E: delivered in the West Witney, District Council [email protected] Oxfordshire district. Oxfordshire, OX28 OV.UK Assistance with DFG. 1PB. T: 01993 861376 Casework including benefits 01993 861000 or F: 01993 861053 advice. visit www.westoxon.gov. Stuart E: uk/HIA Rawlinson [email protected] No Emergency k Referral T: 01993 861385 No waiting list. F: 01993 861053

14

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

People with a Physical or Sensory Disability - Cherwell Adderbury Summers Close Madeline 10 Southern Court, South Street, Summers Close Bungalows Self Referral info Bungalows Jones Reading, RG1 4QS is for adults with a physical needed from the Ability Housing E: madelinej@ability- disability. The Bungalows provider Association housing.co.uk are all self- contained wheel Emergency T: 01189 567210 chair standard bungalows for Referral F: 01189 575285 long term accommodation. No waiting list Summers Close is currently staffed by two Housing Support Workers who are on site between 9-5 Monday to Friday.

People with a Physical or Sensory Disability - Cherwell Adderbury Summers Close Madeline 10 Southern Court, South Street, Summers Close House is for Self Referral info House Jones Reading, RG1 4QS adults with a physical needed from the Ability Housing E: madelinej@ability- disability. It is made up of six provider Association housing.co.uk bedsits with some shared Emergency T: 01189 567210 facilities and is deemed to Referral F: 01189 575285 be short term No waiting list accommodation with a view to moving on within 2 years. These units are self- contained bedsits for individuals, which each have a front and back door and include a kitchen area and level access shower room. Tenants also have access to

15

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

a large shared lounge, fully equipped kitchen and shared laundry facilities. It is currently staffed by two Housing Support Workers who are on site between 9-5 Monday to Friday.

Both Summer Close House and Bungalows are on the same grounds.

People with a Physical or Sensory Disability - Cherwell & West Various Oxfordshire Melanie Samuelson House, Tramway Floating support for adults Self Referral info Physical Pearce Road, Banbury, Oxfordshire, under 65 with a physical or needed from the Disability Team OX16 5AU sensory disability, working provider Cherwell Adult E: alongside service users Emergency Social Care Team [email protected]. identifying and providing Referral uk appropriate levels of Waiting list T: 01865 323879 support, developing skills F: 01865 783141 which will enable them to continue living independently within the community.

16

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

People with Drug Problems - Cherwell Various Cherwell Catharine Connection Floating Support The purpose of the service is Self Referral Supported Standing Team, 49a Castle Street, to provide visiting housing welcome Housing Project Banbury, Oxfordshire OX16 5NU related support for 6 people It usually takes Connection E: [email protected] with drug and/or alcohol some time to T: 01295 701880 problems, living in self access the F: 01295 701440 contained accommodation. accommodation but This service will support 6 pre-tenancy single people aged 18+ who support is provided. have a connection to Cherwell District Council area and who are motivated to work with the support provider and the treatment services to address their drug and/or alcohol problems. They must be, or about to be, homeless (but not accepted as priority homeless) and may have a history of offending.

17

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

People with Drug Problems - Oxford Osney Osney Court Jess St Mungo’s, Flat 1, Osney Court, To provide on site housing No, via social / St Mungo Willsher Oxford, OX2 0HL related support in a block of housing / health / Community E: [email protected] self-contained flats for 7 probation services Housing T: 01865 721329 people with drug problems Emergency Association Ltd F: 01865 240840 (history of class A use). This Referral service will support 7 single Waiting list people aged 18+ with an Oxfordshire connection who have a current care plan and are actively engaged with a drug and alcohol treatment provider, including clients on a Drug Rehabilitation Requirement (DRR). Clients should be abstinent from illicit drugs and prescribed substitutes (eg methadone) Based at Osney

18

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

People with Drug Problems - Oxford East Oxford Project 195 Jess St Mungo’s, Flat 1, Osney Court, To provide on site housing No, via social / St Mungo Willsher Oxford, OX2 0HL related support for 7 single housing / health / Community E: [email protected] people with drug problems probation services Housing T: 01865 721329 (history of class A use), who Emergency Association Ltd F: 01865 240840 have completed a Referral programme of drug Waiting list treatment and have been abstinent from illicit drug use for at least 3 months. Support for clients will be provided by the Aftercare Service, all clients will be expected to have a (Aftercare) care plan within 3 weeks where clients are coming from a detox / rehabilitation. Based at Road

19

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

People with Learning Disabilities - County Wide Various Learning N/A Learning Disabilities Team (North) Shared or self-contained No, via Social & Disability Pool Redlands Centre, 11 Neithrop supported housing providing Health Services Oxfordshire County Avenue, Banbury, OX16 2NT permanent support. Mostly Community Care Council T: 01295 257727 individual tenants living in Assessment. F: 01295 278837 their own homes, with Emergency referral. support in all aspects of daily No waiting list. Learning Disabilities Team lives according to needs Please contact via (Oxford & South Cherwell), assessed. Access to the local Learning Knights Court, 21 Between Towns interpreter status, support for Disabilities Team or Road, Cowley, Oxford, OX4 3LX visual and hearing Access Team T: 01865 323357 impairment status. Services F: 01865 783127 throughout Oxfordshire

Learning Disabilities Team (South), Foxcombe Court, Wyndyke Furlong, Abingdon Business Park, Abingdon, OX14 1DZ T: 01865 897974 F: 01865 783128

Access Team, PO Box 780, Oxford, OX1 9GX T: 0845 050 7666 F: 01865 783111 [email protected]

20

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

People with Mental Health Problems – Oxford City Various in Intensive Referrals AG Palmer House, Morrell Services in Oxford City Yes, via referrals Oxford City Supported Co- Crescent, Oxford OX4 4SU. offering a high level of co-ordinator Housing ordinator E: support with 24 hour cover in Response [email protected] various locations; Rowan Organisation T: 01865 397951 House, Kate Turnbull House, F: Morrell Crescent and Newman Court (Cave Street). Accepts county wide referrals

People with Mental Health Problems – County Wide Various in Transitional Referrals AG Palmer House, Morrell Short term services (up to an Yes, via referrals County Supported Co- Crescent, Oxford, OX4 4SU average of 2 years) offering co-ordinator Housing ordinator E: 09:00-17:00 Monday-Friday Mind Response [email protected] accommodation based Housing T: 01865 397951 support. The support will Partnership F: focus on recovery and empowering people to progress to greater independence within 2 years. 112 places are currently available across the City of Oxford, , Banbury, Didcot, Abingdon and Witney. Accepts county wide referrals.

21

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

People with Mental Health Problems – Oxford City Various in Longer Term Referrals AG Palmer House, Morrell 30 places of shared and self Yes, via referrals Oxford City Supported Co- Crescent, Oxford, OX4 4SU contained accommodation in co-ordinator Housing ordinator E: Oxford City, providing Response [email protected] support to people with longer Organisation T: 01865 397951 term needs. Accepts county F: wide referrals

People with Mental Health Problems – County Wide Various in Mental Health Audrey The Pathway Building, Dunnock Countywide floating support Yes County Floating Support Irons Way, Blackbird Leys, Oxford, OX4 visiting individuals at their Connection Oxford 7EX home or in the community. Ltd E: [email protected] For people with mental T: 01865 711267 health difficulties who live in F: independent or non mental health supported housing settings.

People with Mental Health Problems – County Wide Various in Elmore Mental Simon 174b Bullingdon House, Cowley Countywide floating support Yes. If you would County Health Floating Newton Road, Oxford, OX4 1UE visiting individuals at their like to self refer but Support Team E: home or in the community. do not wish to fill in Elmore Community [email protected] For people with mental a form, please ring Services rg.uk health difficulties who live in and we can take T: 01865 200130 independent or non mental your referral over F: 0871 750 1993 health supported housing the phone. You can settings. make a self referral before 12.30.

22

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

People with Mental Health Problems – County Wide Various in Elmore Team Liz 174b Bullingdon House, Cowley Providing intensive outreach Yes. If you would County Elmore Community Patterson Road, Oxford, OX4 1UE and floating support in like to self refer but Services and E: Oxfordshire to people with do not wish to fill in Charlotte [email protected] complex, multiple needs a form, please ring Hicks rg.uk including mental health. and we can take T: 01865 200130 your referral over F: 0871 750 1993 the phone. You can make a self referral before 12.30.

Full detail of the mental health services – type of service, and where to send the referral form to is available from the following link: http://www.oxfordshirepct.nhs.uk/your-health/mental-health/documents/SILservicesandproviders.pdf

23

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

Single Homeless with Support Needs - Oxford Carfax O Hanlon House Simon O’Hanlon House, PO Box 177, O’Hanlon House provides a Yes, O'Hanlon Oxford Homeless Pitkin Oxford OX1 1SF housing related support House, Luther Pathways E: [email protected] service 24/7 for single Street, Oxford, OX1 T: 01865 304617 homeless people and 1UL - Tel = 01865 F: 01865 304627 couples primarily aged 22 to 304600, Fax = 65 years enabling them to 01865 304627, E = develop and achieve [email protected] independence, and to assist Referral via Oxford in the prevention of City Outreach homelessness and the Team, (priority to reduction of rough sleeping. verified rough The No Second Night Out sleepers). NSNO Hub is based in O’Hanlon referral forms can House, and rough sleepers be requested: Tel = are prioritised into these 01865 304611, E = beds for assessment first. info@nsno- oxford.org Single Homeless with Support Needs - Oxford Carfax Simon House Khalid Simon House, 1-5 Paradise The hostel will provide a No, referral from A2 Dominion North Boutayeb Street, Oxford OX1 1LD housing related support agency only. Ltd E: service 24 hours a day, Emergency [email protected]. seven days per week for Referral uk single homeless people and Waiting list T: 020 8825 1066 couples primarily aged 22 to F: 020 8825 1966 65 years enabling them to develop and achieve independence, and to assist in the prevention of homelessness and the

24

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

reduction of rough sleeping. Single Homeless with Support Needs - Oxford Carfax Lucy Faithfull Charlotte Two Saints Limited, 8 Speedwell The hostel will provide a Referral only House Blake Street, Oxford, OX1 1PX housing related support system co- Two Saints Limited E: service 24 hours a day, ordinated with [email protected] seven days per week for Street Services T: 01865 243071 single homeless people and Team F: 01865 297976 couples primarily aged 25 to Emergency 65 years enabling them to Referral develop and achieve Waiting List independence, and to assist in the prevention of homelessness and the reduction of rough sleeping. Single Homeless with Support Needs - Oxford Various Julian Housing Toby Crown House, 193 Cowley Road, The second stage move on No, referrals via Project Blake Oxford, OX1 1UT service has 83 units of Julian Housing, Oxford Homeless E: [email protected] accommodation providing a Crown House, Pathways T: 01865 201992 visiting housing related support 193 Cowley F: 01865 251202 service to single homeless Road, Oxford people and couples aged 25 to OX1 1UT - Tel = 65 years who are ready to 01865 201992, move out of the hostels Fax = 01865 network in Oxford and live 251202, Email = more independently.This is a info@julianhousi short-term service of up to two ng.org.uk years duration. No Emergency Referral Waiting list

25

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

Single Homeless with Support Needs - Vale of White Horse / South Oxfordshire Abbey The Vineyard Toby Julian Housing The service is based at 45 No, via housing Oxford Homeless Blake Crown House, 193 Cowley Road, Vineyard in Abingdon and services Pathways Oxford, OX1 1UT provides supported housing for Emergency E: [email protected] single homeless people as the Referral T: 01865 201992 primary client group (aged 22 Waiting list F: 01865 251202 to 65 years, with flexibility around the age group). The service offers accommodation for up to 2 years to clients primarily with high needs and moving into lower needs as they progress towards moving on. Support is given by minimum of weekly key work sessions plus phone support.

26

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

Teenage Parents - Cherwell Banbury Rachel House Louise Rachel House, 2 Dashwood Road, Offering accommodation to No, via district Grimsbury Sanctuary Carr- Powell Banbury OX16 5HA young parents 16-25 with referral co- and Castle Gomm E: louise.powell@sanctuary- housing and support needs. ordinator. housing.co.uk Aims to develop Alison Adkins T: 01295 267792 independent living and T: 01295 221677 or F: 01295 257339 parenting skills and access 01295 221809. to education or employment. Alison.adkins@che Works in partnership to rwell-dc.gov.uk facilitate access to services Emergency in the project and the Referral community which develop Waiting list life skills. Staffed 24hours. Priority to Cherwell area but other referrals accepted.

Teenage Parents - Cherwell Bicester Lucan House Karon 11 Pembroke Way, Bicester OX26 Lucan House is a young No, via district East Home Group Ltd Sirett 4TX families service with 4 units referral co- (Stonham) E: [email protected] for people aged 16-24 who ordinator. T: 01869 248758 are pregnant or have Alison Adkins F: 01865 335321 children and who are at risk T: 01295 221677 or of being homeless. Medium 01295 221809. to high level support. Alison.adkins@che rwell-dc.gov.uk Emergency Referral No waiting list

27

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

Teenage Parents - Oxford Various Oxford Young Adam 113a – 117b Bullingdon Road This is a Supported Housing No, Office hours – Families Evans Oxford, OX4 1QP (12 units) Service which provides 17 via re-connection and Home Group Ltd units of supported district referral co- (Stonham) 14 Trafford Road, accommodation for young ordinator. Oxford, OX3 8BE (5 units) parents. The service offers Sonia Titus / Kat medium to high support to Lancaster young parents aged 16 - 24 T: 07966 800 138 1st Floor, 213 Barns Road, for up to two years. 24 hour ypreferraloxford@bc Oxford, Oxfordshire, OX4 3UT support is available as staff ha.org.uk E: are on-call during out of [email protected] hours for emergencies and T: 01865 335328 there is a concierge service F: 01865 335321 at night.

Teenage Parents - West Oxfordshire Witney Cottage Natasha 1a Great Western Drive, Didcot, Godstow Cottage provides 6 No, via district Central Home Group Ltd Peternel Oxfordshire OX11 7PB units of high level support for referral co- (Stonham) E: families aged 16-24 who are ordinator. [email protected] pregnant or have children Nicky Muncaster .uk and who are at risk of T: 01993 861010 T: 01235 819140 homelessness. This service nicky.muncaster@ F: 01235 819140 has 5 self contained flats westoxon.gov.uk with staff on site during Emergency office hours and also an Referral outreach flat for move on. Waiting list

28

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

Women at Risk of Domestic Violence - Cherwell Various Cherwell Refuge Marilyn A2 Dominion Group, Godstow The purpose of the service is Yes. Via 0800 731 Service Anderson Court, 5 West Way, Oxford, OX2 to provide a safe place to 0055 . Agency A2 Dominion North 0GE live and housing related referral via Ltd E: support for single women MARAC, email [email protected] and women with children oxfordshiredomesti .uk fleeing actual or threatened [email protected]. M: 07595 055722 domestic violence and uk T: 01865 513510 abuse. Emergency Referral: Police or Mobile phone is the preferred form IDVA only. of contact for Marilyn Anderson

Women at Risk of Domestic Violence - Cherwell Various Cherwell Access Marilyn A2 Dominion Group, Godstow Delivery of housing related Yes. Via 0800 731 & Resettlement Anderson Court, 5 West Way, Oxford, OX2 support to women prior to 0055 . Agency Service 0GE entry into the refuge to referral via A2 Dominion North E: facilitate smooth access. MARAC, email Ltd [email protected] The service will also deliver oxfordshiredomesti .uk resettlement support when [email protected]. M: 07595 055722 women are ready to move uk T: 01865 513510 out into the community. Emergency Referral: Police or Mobile phone is the preferred form IDVA only. of contact for Marilyn Anderson

29

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

Women at Risk of Domestic Violence - West Various Domestic Abuse Marilyn A2 Dominion Group, Godstow The purpose of the service is Yes. Via 0800 731 Outreach Service Anderson Court, 5 West Way, Oxford, OX2 to provide support and 0055 . Agency For Cherwell And 0GE advocacy to women or men referral via West E: at risk of, or suffering MARAC, email A2 Dominion North [email protected] domestic abuse. Support for oxfordshiredomesti Ltd .uk up to 2 years. This is across [email protected]. M: 07595 055722 all tenures, and does not uk T: 01865 513510 necessitate a stay in the Emergency refuge. Safety planning, and Referral: Police or Mobile phone is the preferred form target hardening (Sanctuary IDVA only. of contact for Marilyn Anderson Scheme) for victims choosing to stay in their homes, with links to civil remedies.

Women at Risk of Domestic Violence - Oxford Various Oxford Refuge Marilyn A2 Dominion Group, Godstow The purpose of the service is Yes. Via 0800 731 Service Anderson Court, 5 West Way, Oxford, OX2 to provide a safe place to 0055 . Agency A2 Dominion North 0GE live and housing related referral via Ltd E: support for single women MARAC, email [email protected] and women with children oxfordshiredomesti .uk fleeing actual or threatened [email protected]. M: 07595 055722 domestic violence and uk T: 01865 513510 abuse. It will enable women Emergency to remain safe, be able to Referral: Police or Mobile phone is the preferred form secure and sustain their IDVA only. of contact for Marilyn Anderson independence and plan how to safeguard their future well being.

30

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

Women at Risk of Domestic Violence - Oxford Various Oxford Access & Marilyn A2 Dominion Group, Godstow Delivery of housing related Yes. Via 0800 731 Resettlement Anderson Court, 5 West Way, Oxford, OX2 support to women prior to 0055 . Agency Service 0GE entry into the refuge to referral via A2 Dominion North E: facilitate smooth access. MARAC, email Ltd [email protected] The service will also deliver oxfordshiredomesti .uk resettlement support when [email protected]. M: 07595 055722 women are ready to move uk T: 01865 513510 out into the community. Emergency Referral: Police or Mobile phone is the preferred form IDVA only. of contact for Marilyn Anderson

Women at Risk of Domestic Violence - South Oxfordshire Various South Refuge Michelle A2 Dominion Group, Godstow The purpose of the service is Yes. Via 0800 731 Service Charleswo Court, 5 West Way, Oxford, OX2 to provide a safe place to 0055 . Agency A2 Dominion North rth 0GE live and housing related referral via Ltd E: support for single women MARAC, email Michelle.Charlesworth@a2domini and women with children oxfordshiredomesti on.co.uk fleeing actual or threatened [email protected]. M: 07786 962022 domestic violence and uk abuse. It will enable women Emergency Mobile phone is the preferred form to remain safe, be able to Referral: Police or of contact for Michelle secure and sustain their IDVA only. Charlesworth independence and plan how to safeguard their future well being.

31

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

Women at Risk of Domestic Violence - South Oxfordshire Various South Access & Michelle A2 Dominion Group, Godstow Delivery of housing related Yes. Via 0800 731 Resettlement Charleswo Court, 5 West Way, Oxford, OX2 support to women prior to 0055 . Agency Service rth 0GE entry into the refuge to referral via A2 Dominion North E: facilitate smooth access. MARAC, email Ltd Michelle.Charlesworth@a2domini The service will also deliver oxfordshiredomesti on.co.uk resettlement support when [email protected]. M: 07786 962022 women are ready to move uk out into the community. Emergency Mobile phone is the preferred form Referral: Police or of contact for Michelle IDVA only. Charlesworth

32

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

Young People at Risk - Cherwell Banbury Banbury Foyer Maggie The Foyer, 3 Mawle Court, 58 Young person housing with No, via district Grimsbury Sanctuary Carr- Davies George Street, Banbury OX16 support and training. The referral co- and Castle Gomm 5BP principal aim of this service ordinator. E: maggie.davies@sanctuary- is to support young people to Alison Adkins housing.co.uk increase their ability to T: 01295 221677 or T: 01295 270075 sustain a tenancy, live 01295 221809. F: 01295 273148 independently and access Alison.adkins@che training, work related rwell-dc.gov.uk activities and employment. Emergency Referral Waiting list

Young People at Risk - Cherwell Bicester Oxford House Karon Oxford House, Kings End, Oxford House provides 9 No, via district Town (Formally Bicester Sirett Bicester, OX26 6DS units of housing offering referral co- Moving On) E: [email protected] medium to high support for ordinator. Home Group Ltd T: 01869 356010 single males and females Alison Adkins (Stonham) F: 01865 335321 aged 16-24 at risk of being T: 01295 221677 or homeless in self contained 01295 221809. flats/bedsits with staff on Alison.adkins@che site. There is a night rwell-dc.gov.uk concierge service for out of Emergency hours. Referral Waiting list

33

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

Young People at Risk - County Wide Various Oxfordshire Teresa 1st Floor, 213 Barns Road, Supported Lodgings is a No, via placement Supported Harman Oxford, Oxfordshire, OX4 3UT scheme whereby a host duty team in Lodgings Scheme E: family provides a room in children’s services Home Group Ltd [email protected] their house which enables T: 01865 323300 (Stonham) k Young People to live as part PlacementDutyTea T: 01865 335326 of a family and develop [email protected] F: 01865 335321 confidence and skills to live .uk (16-17 years). independently. Professional Re-connection and staff provide medium to high referral co-ordinator levels of support to both for Oxford City young people and the family Referral co- within the units. ordinator for Cherwell, South West and Vale. (18+ years) Emergency referral to Crash Pad scheme. Waiting list ??

34

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

Young People at Risk - Oxford Various Windmill House Robert 157a Windmill Road, Headington, This service provides 27 No, via re- Service Elkins Oxford, OX3 7DW units of medium to high connection and BCHA E: [email protected] support accommodation to district referral co- T: 0845 1551483 young single adults between ordinator / social F: 01865 762065 the ages of 16 and 24 who housing are homeless or otherwise in Sonia Titus housing need. The service T: 01865 252342 provides waking and YPreferral.oxford@ sleeping cover overnight. cri.org.uk The service consist of the Emergency main Windmill house with 17 Referral ensuite and 3 self contained Waiting list kept flats, other service users are and places supported in dispersed allocated according houses. to Oxfordshire priority guidelines.

35

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

Young People at Risk - Oxford St Mary's One Foot Forward Robert 3-5 Iffley Road, Oxford OX4 1EA One Foot Forward provides No, Office hours – BCHA Elkins E: [email protected] 20 units of supported via re-connection T: 01865 794410 housing to young people and district referral F: 01865 203663 aged 16-24. The service is co-ordinator. split into 7 units of direct Sonia Titus access accommodation for T: 01865 252342 up to 28 days and 13 units of YPreferral.oxford@ short stay accommodation cri.org.uk for young people with high Out of office hours support needs for up to 6 – direct to service months. Referrals are only onefootforward@hy accepted for direct access ped.org.uk service. Access to the short Emergency stay units following referrals will be assessment in direct access accepted when service. there are vacancies. Waiting list

36

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

Young People at Risk - South Oxfordshire Didcot The Hagbournes Natasha 1a Great Western Drive, Didcot, The Hagbournes provides No, via district North Home Group Ltd Peternel Oxfordshire OX11 7PB 11 units of medium to high referral co- (Stonham) E: level support for single ordinator. [email protected] young people at risk and/or Melissa Cripps .uk leaving care aged between T: 01491 823343 or T: 01235 819140 16-24 years. There is 24 01491 823000 F: 01235 819140 hour cover with concierge Kwan.yip@southox service at night. There are on.gov.uk eleven fully-furnished units, Emergency one which is wheelchair Referral accessible. Waiting list

Young People at Risk - South Oxfordshire / Vale of White Horse Ock Abingdon Foyer Gill 8 The Square, Abingdon, This is a supported housing No, via district The Guinness Wilsker Oxfordshire OX14 5FT project. Accommodation referral co- Trust E: [email protected] comprises of thirteen cluster ordinator. T: 01235 540192 units and eight one bedroom Phil Dore F: 01235 540199 self-contained flats for T: 01235 520202 vulnerable youngsters Leah.bennion@whi between the ages of 16-24, tehorsedc.gov.uk who are considered to be Emergency medium to high risk. Referral Communal facilities include Waiting list a TV room, training suite and a laundry.

37

Ward Service Service Contact details General service type Self referral? name/organisation Manager name

Young People at Risk - West Oxfordshire Various in West Oxfordshire Jess St Mungo’s, Flat 1, Osney Court, This is a service for No, via district Winey, Single Homeless Willsher Oxford, OX2 0HL homeless people aged 16 to referral co- Carterton Pathway Service E: [email protected] 59 with 19 of the 27 beds ordinator. and St Mungo T: 01865 721329 reserved for those aged 16 Nicky Muncaster Chipping Community F: 01865 240840 to 24 within the West T: 01993 861010 Norton Housing Oxfordshire district. The nicky.muncaster@ Association Ltd service provides two short westoxon.gov.uk notice units as part of the Emergency overall provision. Referral Waiting list

38