ISSUE 16 / MAY-JUN 2018

Brought to you by Transport for London

Charging forward 26 reasons to choose an electric vehicle

At your service All in a good cause Get on top of tax Class mates Assisting Why not volunteer Top tips for doing Hanging out with disabled customers for a charity? your tax returns Knowledge students A guide to assistance dogs Guide Dogs ‘We wear white CONTENTS 3 for private hire drivers harnesses with yellow Passengers with assistance dogs use private hire luorescent stripes.’ services to make their way around the Capital. Guide dogs are for young In the UK there are more than 7,000 active working people and adults who are dogs. Assistance dogs are your passengers too. blind or partially sighted. Contents Welcome. In this issue we are exploring all things 8 electric and plug-in hybrid. Everyone 7 20 who lives and works in the Capital knows cleaning up its toxic air is a top Safety first Hey you, get priority if we are going to improve the off my rank! health of Londoners. That’s why all Have your say newly-licensed taxis have to be Zero Removing the Hearing Dogs for Dog AID on the private Emission Capable (ZEC), while the hire safety reasons for requirements for private hire vehicles Deaf People (Assistance in consultation rank rage are getting greener and cleaner. Find out more from p12. burgundy disability) ‘We wear Even more important than the vehicles jackets.’ ‘We wear red jackets.’ they own or rent, are the taxi and 8 22 private hire drivers getting workers, Hearing dogs are for adults Dog AID dogs are for All in a At your tourists, shoppers and revellers around and children with hearing physically disabled adults. good cause service the city. You can read about how some impairments. 16 of them are going the extra mile by Why not Assisting disabled volunteering on p8, while on p16 we volunteer for customers feature a group of young men and a charity? women brave enough to take on the Knowledge of London. cover 24 Elsewhere, there’s more information 12 story on how becoming a first aider could First (aid) save someone’s life (p24) and a brain- From A to Z on the scene teasing quiz testing your knowledge Canine Partners Dogs for Good on the tax system (p26). – through EV First aid courses ‘We wear purple jackets.’ ‘We wear green jackets.’ Everything you – what’s available As always, we’d love to hear from ever wanted you if there’s a topic you’d like us Canine Partners’ assistance Dogs for Good assistance to know about to feature. Just drop us a line at dogs are for physically dogs are for people with electric vehicles [email protected] disabled adults. physical disabilities, or 26 24 children with autism. Get on top of your tax 16 Top tips for doing your tax returns D Pilgrim Class mates Editor Hanging out with a new generation of Knowledge students Support Dogs Medical ‘We wear blue jackets.’ Detection Dogs 12 Assistance dogs for ‘We wear red jackets.’ physically disabled adults, Medical detection dogs are seizure alert dogs for for adults and children with people with epilepsy, and complex health conditions. autism assistance dogs Contact us at [email protected] for children with autism. London Taxi and Private Hire for operator and driver licensing TfL produces a weekly email with 230 Blackfriars Road, London enquiries and the Knowledge enquiries. information on current and forthcoming SE1 8PJ road closures and diversions. If you 0343 222 5555 for vehicle licensing would like to receive this, please contact For general enquiries email: appointments and enquiries. [email protected] [email protected] TPH news on Twitter: @TfLTPH The views expressed in OnRoute Visit the TfL website: tl.gov.uk/tph For constant updates on diversions, are not necessarily those of TfL. Did you know it is against the law to refuse or charge a passenger more because they have an assistance dog? 0343 222 4444 (lines open from congestion and accidents: Taxi drivers or private hire drivers and operators doing so could risk losing their licence or facing a ine. 08:00 to 18:00, Monday to Friday) @TfLTraicNews (roads) In our next issue…

The six approved credit card readers in taxis 4 NEWS NEWS 5 News

Keeping TPH Three wheels streetworks safe licensing on her wagon in numbers There was a big smile on British Telecom has been ordered the face of five-year-old to pay £90,000 for putting the Hope Dixey on 17 April, public at risk during streetworks 23,795 when she was presented in the City of London. Taxi drivers with a tricycle by the During works at Bishopsgate in London Taxidrivers’ August 2017, on part of TfL’s road Fund for Underprivileged network, BT failed to properly Children. Hope suffers sign and guard the work area 20,966 from a rare metabolic and also used the wrong traffic Taxi vehicle licences condition that affects her management methods. Despite muscle tone, strength and repeated demands by TfL, BT motor control. The tricycle, also failed to take actions to improve the situation, leading to which has been specially unsafe conditions for road users, 113,342 Changes at adapted, makes it easier pedestrians and cyclists. Private hire driver licences for her to whizz around and have fun just like other Glynn Barton, TfL’s Director of Camden Town Network Management, said: ‘It is children of her age. You can absolutely vital that companies find out more about the such as BT ensure safety on 87,832 Proposals to modernise and upgrade fund on p9. site and we will always push for Private hire Camden Town Tube station have received the strongest possible action vehicle licences against those that put the public strong backing from the local community at risk. We are working with utility companies, including BT, to ensure that roadworks are carried out 2,351 A consultation found that 97 per cent of respondents supported the safely in the future, with minimal Private hire operators plans to treble the size of the station and construct a new entrance on One hundred and counting disruption to road users.’ Buck Street. TfL will consult later this year on how the new entrance might be built and how it will manage the impacts of construction. Subject to the The number of rapid charge points installed by TfL has now outcome of that consultation, TfL will apply for powers to upgrade Camden Town station and if permission is granted, work could begin risen to 104, 52 of which are exclusively for use by taxis in 2021, with completion targeted for 2025.

Mayor Sadiq Khan, said: ‘The roll-out of rapid charging points marks a big step forward in Taxi rank news Round-up on the roads the shift to ZEC vehicles, which the Capital desperately needs to clean up our toxic air. But widespread change will not happen until a sufficient charging infrastructure is in place, allowing taxi drivers, businesses and Londoners to easily make the switch.’ Until 18:00 on Friday 24 August, On the A100 Byward Camden High Street The Mayor wants more businesses and London residents to switch to electric vehicles, and is the whole of the taxi rank outside Street/Tower Hill between the junctions committed to working with the private sector to expand charging infrastructure in the Capital. the Kingsway Hall Hotel on Great junction with Trinity of the A400, Kentish Queen Street will be suspended Square, works to Town Road and For further information on electric vehicles, turn to p12. while the hotel is being refurbished improve access to the Inverness Street, will While numbers 79 to 81 Grosvenor square are taking place. be closed from 22:00 Metrocab for the Capital Street are being demolished, the Pipes and cables Thursday 24 May to Grosvenor Street rank will be beneath the road 06:00 Tuesday 29 May while work is carried It has been reported that Frazer-Nash will begin manufacturing its suspended. This is a long-term are being moved, the suspension until 2019 carriageway is being out at the Underground electric Metrocab through Ecotive later this year. The new taxis will station. The main The rear 10m of the rank outside resurfaced and the be produced by contract manufacturer Cad Cam in Coventry. Camden High Street taxi the Millennium Hotel (right) traffic islands relocated. Cad Cam, which also does work for Jaguar Land Rover, recently rank will be unaffected on Adam’s Row is suspended The works are planned completed a multi-million pound investment deal with China Red and there is an additional until 18:00 Tuesday 29 May while to be completed by Sun Group. It will open a new £100m factory at the end of this year temporary taxi rank a gantry is in place. The Millennium this summer creating up to 1,000 new jobs and boosting its capacity. in the parking bays has agreed to one taxi to rank adjacent to the taxi rank on the hotel forecourt during For more information, go to www.newmetrocab.com/ to prevent over ranking the suspension 6 NEWS PRIVATE HIRE TPH CONSULTATION 7 News

Help for operators Xxxxx The TfL website now has a new page for existing private hire operators which includes guidance on renewing their licence and where they can notify Xxxxxxx

TfL about driver dismissals, serious complaints or And the changes in circumstances. Xxxxxxxxxxx There is also an online tool where operators must winner is… provide details of vehicles and drivers available to fulfil private hire bookings, as required by the private hire regulations. Congratulations to London Taxi PR, which has won International Transport News’ award For more information, go to www.tfl.gov.uk/ph-operators for Best Public Transport Promotions Group – England, 2018

International Transport News covers the latest developments in the transport sector and its awards recognise the work companies, staff and individuals do to keep the transport industry moving. The award acknowledges the significance of the work that London Taxi PR is doing in promoting the trade, with all its campaigns funded by London taxi drivers themselves.

For more information, go to www.londontaxipr.com

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verify information supplied by a third party such EUNEVA ST ST 17 Underground Station National Rail Station ST ROAD Hurlingham CT ALTHEA ST vehicle licences

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RD PL HURLINGHAM RD RICHMOND SQUARE WAY SULIVAN RD RUVIGNY SALVIN PUTNEY ROAD A M ST HENRY How TfL could improve the vetting of private hire driver applicants GARTONS DAFUR CL BRIDGE ST BIGG'S WEISS RD Sulivan BANGA Footbridge RD LANE HEATHCOTE CHATFIELD RD

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Devised and created by the Land & Asset Survey Team. This drawing is Copyright. This drawing is Copyright. NOT TO SCALE Crown copyright and database rights 88600/172/2/D Private hire operators © 2017 OS Licence No. LA100019223 September 2017 8 FEATURE CHARITIES CHARITIES FEATURE 9 All in a good cause

It’s been shown that volunteering and helping others is good for mental It’s about giving something back health. We meet the taxi and private hire drivers who are doing their bit to those who gave so much Janet Ramsden

Supporting veterans Off to meet Mickey What role do you play? The Children’s Magical Taxi Tour, which takes children with life-limiting illnesses to Disneyland The children come from various Janet Ramsden, 52, has been a cabbie rather than the horrors. Some go along Paris, will celebrate its 25th anniversary next year. Ian Parsons (bottom picture), 61, is one of hospitals and I’m the coordinator for 19 years and involved in the Taxi not knowing anyone but soon meet Charity for Military Veterans for people from different regiments and five drivers who have gone on every trip. at Great Ormond Street, starting around 05:00 to make sure every more than 16 years. She’s making make friends.’ her fourth trip to Holland with the family gets in the right taxi. Our Janet usually drives two passengers, charity this May. convoy leaves at 07:00 to get the either two veterans or one with a carer, early ferry after a Big Breakfast The Dutch trips take veterans to the and meets them at Harwich to get the event in Canary Wharf. area around Arnhem, to commemorate overnight ferry. ‘We drive in a convoy It must take some organising! Operation Market Garden in WWII, escorted by Dutch police who organise commemorated in the film A Bridge a rolling road block, but none of the We have wonderful partners. The Too Far. local people ever complain,’ she says. Marriott Hotel donates packed ‘Operation Market Garden may not ‘We’re there for 4 May, which is the lunches, P&O Ferries support us have been a military success, but these Day of Remembrance in Holland and with the crossing and one year, veterans are all heroes in the eyes of some veterans take part in parades at when there was a fuel strike in the Dutch! France, a Texaco tanker even Wageningen on the 5 May, including joined the convoy to make sure travelling in old jeeps,’ says Janet. ‘I’d encourage anyone to volunteer. we got there! ‘They’re all in their 90s now, so it’s It’s giving something back to people amazing to watch. Their stories are who gave so much for us.’ What’s the journey through fantastic, but they’re not all full of France like? “I did this and I went there” – they talk For more details, go to www.taxicharity.org The local people are lovely. At the about the funny things that happened refuelling stop at Assevilliers they started doing face painting for Above right: Janet Ramsden and veterans the children. The next year they Below: A youngster enjoying a trip to the seaside added a cake table, then candy floss and presents. Year on year TPH’s Knowledge team and other staff are doing a 10-mile, four peak Pen Y Fan climbing challenge they’ve got more involved. on 30 June. The aim is to raise £3,000 for taxi charities including the Children’s Magical Taxi Tour. The children must love it? Big day out Every minute, especially the flashing lights from the police Celebrating its 90th anniversary this year, The London Taxi Drivers’ outriders. It’s important that we Fund for Underprivileged Children runs fun outings for youngsters drivers behave like it’s our first with special needs. Steve Pulham, has been volunteering for the fund trip as well, because for the for 15 of his 17 years as a driver. children, it is. ‘I get a great deal of satisfaction out of helping, knowing that You’re also Vice Chairman some of these children have far more difficult backgrounds than of the Taxi Charity for people realise,’ says Steve. ‘Some have troubled family lives, Military Veterans. What illnesses or disabilities.’ makes so many drivers do Trips include anything from taxis decorated with balloons driving voluntary work? to the seaside at Southend-on-Sea, to outings to Legoland or Woburn I think it’s because we live in the Safari Park and the Fund’s annual Christmas party at The Grosvenor real world. We see all kinds of House Hotel. people and some of them are ‘It can be exhausting, as it’s a big responsibly to look after these struggling. We don’t all wear children for the day, but it’s extremely humbling too. Everyone has halos, but I always say, “if you can, such fun and seeing the children’s faces is enough reward for me.’ you should”. Spare some time to volunteer, because it makes a The next outing is on 12 July to Southend-on-Sea and the charity welcomes all big difference. taxi drivers to come and join in. Please contact drivers’ liaison on 07973 313148. The next Children’s Magical Taxi For general information, go to www.thelondontaxidriverschildrenscharity.co.uk Tour takes place from 28 to 30 September 2018. We don’t all wear halos, but if you can help, Seeing the children’s faces To get involved, go to you should Ian Parsons www.magicaltaxitour.com is enough reward for me Steve Pulham 10 FEATURE CHARITIES CHARITIES FEATURE 11

Lest we forget How did you get the ball rolling? Former police officer turned taxi driver Mike Hughes, 70, has been involved with I made a few calls, including to the British Poppy Cabs, taking veterans to and from the Cenotaph on Remembrance Sunday, Legion, and we did our first pick-ups from since it began in 2009. Waterloo Station, the Victory Services Club and Union Jack Club with just 16 drivers. We now collect veterans from all mainline stations and Victoria Coach station, plus special pick-ups for wheelchair users. How many veterans do you transport? We do 600 to 700 in-bound journeys every year. With between three to five veterans in each taxi, that’s more than 2,000! We’re never sure until the day how many will come. What is your role? I coordinate the logistics, liaising with TfL, the police and the stations, but on Beside the seaside Remembrance Sunday it’s a team effort. I’ve seen drivers who hold very Named after The Albany Arms in Camberwell drive with the convoy. On arriving at Hastings, different opinions standing side by side where its founders used to meet, The Albany we’re met by the Mayor and escorted into the on Westminster Bridge. All differences Taxi Charity Fund made its inaugural outing in town by a fire engine which the children love.’ are put aside on the day. 1972 with 36 decorated taxis taking special needs After a fun day of going on rides and visiting children from Bermondsey to Margate. By 1992, Do you need non-driver volunteers too? lots of attractions, the children head to the the charity had so many volunteers it decided Azur Marina Pavilion for a fish and chip tea Yes, it was soon apparent that drivers to hold a second annual trip to Hastings, which and a disco. acting as marshals was not a good use it still runs. Joanne Clarke, 48, volunteered as a For some of resources, so now we have an amazing driver four years ago. ‘Seeing the children dancing at the disco at group of drivers’ families and Knowledge the end of a great day is my highlight,’ says ‘It’s easy to go day to day without appreciating students turning up to help. Joanne. ‘For some children, this may be their children, this how many people are worse off than you, so first time at the seaside.’ This November is the centenary of helping out really gives you a lift,’ says Joanne. may be their the Armistice. Are you expecting ‘For the Hastings trip, we pick the children up record numbers? from Charlton Athletic Football Ground where The charity also buys wheelchairs, sound equipment first time at they are greeted by the Mayor of Greenwich and special bikes for the schools and homes it supports. It’s hard to say. Some veterans tell us they and the Charlton FC mascots. Police cadets and Go to www.albanytaxicharity.org the seaside want to mark the day in their home towns. outriders also come from all over the country to Joanne Clarke On the other hand, maybe more people will attend than usual because of the significance of the anniversary. They just Above: A day trip to Hastings, below: Private hire driver Raj Chadha donating blood need to come to the mainline stations and look for taxis with the poppy sticker Life blood (see left) – we’ll be there. What moves you the most about Raj Chadha has been a private hire job – from environmental projects the charity? driver with the Chauffeur Group and like seeding new trees in rural tree You get a lump in the throat when you go in a private capacity for more than ten plantations, to scraping ice from through the lists and learn that someone years. He’s been a volunteer with the the pavement. has passed away. I’ve had veterans’ sons Sant Nirankari Mission since he was He’s keen to help instigate new projects or daughters tell me that being taken to the a child. in the future. ‘I’d be interested in Remembrance Sunday Service was the The mission is a leading organisation helping increase awareness of what highlight of their parent’s year. in voluntary blood donation in India. cancer patients go through, maybe, or In the UK, it has worked with the NHS to help people with sight problems with Follow all the news on Twitter at @PoppyCabs since the late 1990s, hosting regular eye clinics,’ he says. blood donation camps. ‘One of the reasons I love my job ‘Our mission hall in London is as a driver is the flexibility. I believe at Simpson Lane near Heathrow, you should make the most of this by and it often doubles as a blood doing something that makes others donation centre,’ explains Raj. feel good. Voluntary work is enjoyable, ‘I get involved with whatever needs worthwhile and food for the soul. doing on the day, from setting up Sunday is the day I give something Capstar takes on the charity challenge to serving refreshments.’ back to society!’

Alongside the blood donor camps, Raj Capstar employs men and women as chauffeurs after their military careers with around a third also does voluntary work most Sundays For more information, go to having been injured during their service. However, any disabilities aren’t stopping them from and is happy to turn his hand to any www.santnirankaribloodbank.org/ taking on a challenge for the charity First Light, which supports veterans from the Armed Forces and Emergency Services. On 8 June, Capstar’s four-man team is taking part in the Burpee Challenge, with each man completing an eye-watering 1,000 burpees – squat thrusts made from and ending in a standing position. It aims to raise £4,000. We say good luck! Voluntary work is enjoyable, worthwhile and food for the soul Raj Chadha For more information, go to www.firstlighttrust.co.uk/ 12 FEATURE A – Z ELECTRIC VEHICLES A – Z ELECTRIC VEHICLES FEATURE 13

is for home charging is for insurance is for January 2020 Charging at home using a special Specialist EV and plug-in hybrid From January this year, all newly charging unit is the fastest, easiest and insurers may give cheaper deals licensed taxis in London have had to From A to Z safest way to charge your car. You can than standard insurance companies be ZEC and from 1 January 2020 all get a Government grant of up to £500 as they understand this relatively new private hire vehicles (less than 10 towards the cost of installation. To new market better. Some insurers months old) licensed for the first time qualify, you need to be the registered offer a discount on the premiums will have to be ZEC. From 1 January keeper, lessee or have primary use as an incentive for driving an 2023, all private hire vehicles of any of an eligible electric vehicle, with environmentally-friendly vehicle, age will have to be ZEC when licensed – through EV dedicated off-street parking. so make sure you shop around. for the first time.

If you’re considering buying or leasing an electric or plug-in hybrid vehicle, here’s a quick guide to what you need to know is for kilowatt (kW) is for lamp post charging The time it takes to recharge an electric vehicle’s batteries The latest move in EV on-street charging that’s opening depends on how many kWs the charger can provide and the up low emission motoring to drivers without driveways. size of the battery. Standard charging (up to 7kW) is best Lamp post charge points make use of existing street lights suited for charging overnight. Fast charging (22kW) can to charge EVs, removing the need to install a new charge is for air quality is for Bookmycharge is for Charging fully recharge some models in two hours and rapid charging post and minimising the impact on the streetscape. This units (43-50kW) can deliver the same amount of charge in solution is particularly well-suited to London, where street Transport is the biggest source of If you have a home electric charge EVs can be charged via a connector just 30 minutes. space is in higher demand than other cities (see right). the emissions damaging to health point installed (see under H) then you to a charge point with most charging in London. Electric vehicles (EVs) need to know about Bookmycharge. taking place at home overnight produce no harmful exhaust It’s the world’s first bookable home and (see H) or at on-street residential Do you know… emissions. Plug-in hybrids (PHEVs) destination EV charging platform. EV charge points. There are now more Electric produce no harmful emissions when drivers can book-out their charge point than 13,000 public charging point vehicles have driven in ‘electric only’ mode and for a fee when they are not using it and connectors across the UK and TfL overall produce tailpipe emissions reserve those of other electric vehicle has committed to installing at least just three main at far lower levels than conventional owners across the UK. 150 rapid charge points by the end is for maintenance is for Nitrogen Dioxide is for Office of Low components: petrol or diesel cars. www.bookmycharge.com of this year with 104 already installed, the on-board As pure EVs have fewer components Road transport is a significant Emission Vehicles 52 of which are for taxi use only. charger, inverter than traditional motors they require source of Nitrogen Oxides (NOx), (OLEV) less maintenance and don’t need which forms harmful NO in the and motor 2 engine oil, or fuel and engine filters. atmosphere. Currently around The OLEV team is providing more Do you know… It’s estimated that EVs can be around 50 per cent of NOx emissions in than £900m to position the UK at the A Toyota Prius 70 per cent cheaper to maintain Greater London are from road forefront of ultra low emission vehicle plug-in hybrid compared to petrol or diesel-powered transport, with diesel vehicles development, manufacture and use. alternatives. Also, the forming a significant proportion with 8.8kW Visit the website for information on regenerative braking of this. At high concentrations, NO is for Dynamo is for electricity costs battery costs 2 grant schemes and vehicle lists, and in plug-in vehicles causes inflammation of the airways. £1.26 to charge, workplace charging schemes. It is reported that the electric Dynamo Charging a pure EV at home costs about £3.64 in electricity for a full charge. significantly reduces By switching to ZEC vehicles, giving 39 miles www.gov.uk/OLEV taxi can do more than 170 miles on one The costs for using public chargers vary depending on the network. You can the wear on tyres and NO2 levels in London would be charge, has a laminated Lithium ion pay as you go using a credit or debit card, or you can join a membership scheme. brakes (see under R). significantly lowered. battery, an 80kilowatt (kW) motor and For example, Chargemaster runs the Polar network of chargers. The majority regenerative breaking (see under R). of these are free to use by members (membership costs £7.85 a month, with the It is anticipated it will be presented to first three months free.) For the rest of its chargers, you pay around 9p per kW of Do you know… TfL for licensing this summer. electricity used, which is cheaper than the average cost at home. The number of electric vehicles in is for Plug-in hybrids is for quiet is for regenerative London stands at 10 per cent (PHEVs) Electric and hybrid cars are virtually braking silent when running. This has led of the UK total These part battery electric and When you step on the brake pedal to safety issues for pedestrians, is for fleet is for grants part conventional motor vehicles of an electric or hybrid vehicle, especially the visually impaired. can be charged directly from an its electric motor goes into reverse In March, John Flynn of Fulham Cab Co took There are a number of generous grants available to customers buying That’s why, under European rules, external electricity supply. When mode, slowing the car’s wheels. possession of the first of 40 TX eCity taxis to either an EV or plug-in hybrid vehicle. The Government’s plug-in car new models of electric and hybrid the battery is depleted the driver While running backwards, the join the company’s existing fleet of 100 TX4s. grant subsidises the purchase of eligible cars by up to £4,500 for EVs vehicles will have to make a noise by can switch to the on-board engine, motor also acts as an electric John said: ‘I don’t want to spend time and effort and £2,500 for plug-in hybrids. For example, both the Audi A3 e-tron 2019 and all new electric and hybrid giving the vehicle extra range. There generator, producing electricity repairing older vehicles, and electric vehicles and the Toyota Prius plug-in are eligible for the full £2,500 grant. cars must be audible by 2021. are around 120,000 PHEVs being that’s then fed into the vehicle’s mean longer gaps between servicing, and The plug-in taxi grant provides up to £7,500 off the price of a new driven in the UK. batteries, extending its range. generally need less maintenance work.’ zero emission capable (ZEC) taxi. 14 FEATURE A – Z ELECTRIC VEHICLES Conveniently, all London taxis now accept cash, card and contactless Search TfL Improvements

is for suppliers is for T-Charge is for Ultra Low Emission Zone There are five charging network Introduced on 23 October (ULEZ) suppliers responsible for installing, last year, the central From 8 April 2019, The ULEZ will operate 24/7 operating and maintaining TfL’s London Toxicity-Charge within the same area as the current Congestion rapid charge points across the (T-Charge) is an additional Charging Zone (CCZ). Taxis are exempt from Capital: BluepointLondon, Centrica daily £10 supplement to the ULEZ charges but all private hire vehicles will Consortium, Chargemaster, Congestion Charge payable need to meet exhaust emission standards Electricity Supply Board (ESB), by owners of the most (ULEZ standards) or pay an additional daily and Fastned. polluting vehicles. charge when travelling within central London.

is for Vehicle Excise Duty is for weather (VED or car tax) In cold weather the range of electric vehicles decreases because their battery cells rely on a ZEC cars pay zero-rate car tax, while new plug-in hybrids series of chemical reactions and cold weather have a reduced rate of car tax in their first year depending slows these down. Also, the vehicles’ heaters are powered on their CO emissions. ZEC taxis worth more thank £40k 2 by the same electric battery cells. Many manufacturers no longer have to pay the VED charge. However, they still provide online calculators that show you how much the need to be annually tax-registered either online, at a Post range of their vehicles is reduced by temperature, using Office or by phone. certain features (such as the heater) and speed.

Do you know… New research published by the World Wide is for TX eCity taxi is for why electric? Fund for Nature has found that The first ZEC taxi to be licensed Because it’s the future for transport across London and the whole of for use in London. It has an advanced the UK. It’s cleaner, quieter, better for the environment and cheaper bringing forward battery electric powertrain with a small petrol than traditional petrol and diesel engines. Also, the Government is the move to generator giving it a range of up to 400 miles banning all new petrol and diesel vehicles (including hybrids) from phase out sales (80 miles in pure electric mode). 2040, with the plan for all vehicles to be electric by 2050. of new petrol and diesel cars and vans from 2040 to 2030 would result in a 30 per cent reduction in is for Zap-Map pollution in 2030 Lists the locations of charge points across the whole country as well as in London. Users can search and apply filters to find charge points by location, EV models, connector type, connector speed, network, payment and access type (including taxi only). You can download the Zap-Map app from www.zap-map.com 16 FOCUS ON NEW GENERATION OF KNOWLEDGE STUDENTS NEW GENERATION OF KNOWLEDGE STUDENTS FOCUS ON 17

I’d promote this as a career Class mates to other women as it’s all I’ve worked for about work/life balance somebody else At the Beginner Knowledge School, a new for the last 18 Nikki Lynch years, so it’s time generation of students is calling the runs I swapped from being a to change and be bus driver to driving a taxi my own boss because of the freedom Jason Barnes Everton Thomas

Doing the Knowledge is a steep learning curve, but I like to challenge myself Gary Broughton Everyone’s story is different but we all want to get that badge at the end of Best advice for doing the the day Knowledge? Just work hard. It’s the only way you’re going Harry Cavalla to get through it Kieron Hall

Students from the Beginner Knowledge School with teachers Leon Martin and Everton Thomas (centre) 18 FOCUS ON NEW GENERATION OF KNOWLEDGE STUDENTS XXXX FEATURE 19 We say show class, have character, work hard. If you do, then winning takes care of itself Everton Thomas

What do you do if you’re part-way through studying the Knowledge and your school closes? You could open your own, which is what Everton Thomas and Leon Martin did in September last year. Now their Beginner Knowledge School in Southwark has around 25 students coming to classes twice a week.

Everton Thomas

Green badge driver Everton, 34, appearances. We are like one big passed out of the Knowledge in family and so when one of our July 2017. Before that he was a guys pass out we all go to meet bus driver with Go-Ahead. them after they get their badge – it keeps those who haven’t passed ‘I started the school two months yet really motivated. after I got my green badge because I was getting fed up ‘This (doing the Knowledge) is a with having my front room filled second chance for lots of people with the students from the school like myself who don’t have any that closed. formal qualifications or a degree. People coming to our classes can ‘We have around 60 people on our see that me and Leon (the other books with more coming through teacher) are making a good living all the time. Leon teaches the from driving a taxi. beginners in one room while I take those who are more ‘I was a bit greedy with the advanced in the other room. A lot Knowledge; I wanted to get it of people are a bit apprehensive done as quickly as possible. about attending school and Now I’m trying to get the other so we try and make the whole guys to be greedy too. Teaching experience a bit more enjoyable. is also helping me stay sharp as a taxi driver by keeping my ‘The classes help give the guys knowledge fresh.’ confidence about making their

Nikki Lynch 34 Abdul ‘Shah’ Aziz

It has taken Nikki, 34, four-and-a-half years to get through Abdul, 33, is just starting out on the Knowledge the Knowledge. Currently working for the Emergency and will be doing his map test (Stage 1) soon. Services, she wanted to get her green badge before starting ‘I’ve been working for Royal Mail since 2011 but I a family. want more freedom and more money. ‘Friends have told me that it is really hard to go back to work ‘I know someone who has done it and so I asked after having children. Doing the Knowledge before I start him lots of questions before I started. It’s hard my family means I’ve already got the tools to work when I but I’m enjoying it because I’m learning a lot of want to work and I’d definitely promote this as a career to new things all the time. London’s such a massive other women; it’s all about work/life balance. city with so much history – it’s fascinating. ‘I love the Knowledge. I’m a bit geeky and I didn’t realise ‘I’d recommend this to anyone. how much I love London until I started doing Coming to the school I’m learning the Knowledge and getting to know the city a lot of information I wouldn’t better. I say to all my friends “why don’t be able to find out myself. you do it?” But people are scared of the There’s always lots of Knowledge; they say “I’ll never be able information to pick up on. to remember all that”. But actually, if You need to be dedicated you take it bit by bit everything comes and keep your interest up together. Anyone can do it. It’s all about because then you’ll retain all commitment and joining a school is all the knowledge even though about support and networking.’ it’s hard.’

For more information on the Beginner Knowledge School, email [email protected] or go to www.facebook.com/BeginnerKnowledgeSchool 20 FEATURE UNATTENDED VEHICLES ON RANKS UNATTENDED VEHICLES ON RANKS FEATURE 21

Other ranking blues – engine idling Under the Road All engine idling is polluting, but if you’re leaving your engine on while stationary at a rank it can be very harmful to you and your Traffic (Vehicle Emissions) would-be customers. Regulations 2002, it is illegal Carol Lee, Senior Environmental Health Pollution Practitioner for the boroughs of Richmond, Merton and Wandsworth, explains: ‘Diesel to leave your engine running vehicles are many times more polluting in terms of nitrogen dioxide and particulate matter than petrol equivalents. If drivers sit in the taxi when stationary and you breathing emissions from the vehicle in front, or they stand outside, they will be closest to these emissions which are linked to respiratory could risk a fixed penalty problems, heart attacks, strokes, cancer, dementia and various other ailments. To lower exposure the answer is simple – switch off.’ notice of £20

Left: Working taxi rank signage Hey you, Below: Rest rank signage No ifs, no buts, no idling

Myth Fact get off If it’s cold outside, I need to keep the engine If you switch the engine off when you park and keep the ignition on, running to keep the heater on. the heater should stay warm for up to 30 minutes.

Myth Fact But surely it’s better to idle because stopping This is no longer a problem with modern engines and by not idling my rank! and starting will wear out the engine? you will use less fuel and reduce your fuel costs. Myth Fact Idling does not contribute very much to air Research has shown that switching off engines when parked can Unattended vehicles at taxi ranks impact working drivers and potential pollution in the grand scheme of things. reduce pollution levels in the street where the vehicle is parked. customers. OnRoute investigates the problem

pproaching a working rank drivers of unattended taxis, which can only to find it blocked by result in warning letters being issued. Help keep ranks clear unattended vehicles is a real Repeat offenders will ultimately have A red rag to taxi drivers. Gary their fitness to hold a licence reviewed. Snewing, Ranks Manager, explains: I would encourage drivers to continue ‘Taxi drivers all know the rules about working ranks ‘This is one of the main problems at to report any non-compliance and rest ranks and all the ranks are clearly signed ranks because it causes a multitude information to us so we can be made with plates indicating if they are a rest rank. What of complications. If the rank is full aware of any issues impacting the I would say to any driver who sees an unattended because of unattended vehicles it legitimate trade and improve the taxi on a working rank is note down the time, date, means other taxis have to drive by. service for customers wanting to taxi licence number and location of the rank. Send Also, drivers leave vehicles not just at use ranks.’ this information to the TPH Intel team so that we the head or back of the rank but in the Although there are problems with middle as well, which means the other can make sure we are deploying our teams most members of the public and private taxis have to keep driving round them: effectively and crack down on this behaviour. We hire vehicles stopping on ranks, it’s basically stopping the flow forward need concrete evidence so a picture is always good, unattended taxis are also a cause of on the rank.’ but only where it is safe to take one. So please, let concern. Gary says: ‘One of the biggest According to Edgerton Rodgers, TfL’s gripes we get from taxi drivers is about us know when you see this happening and we will do Compliance Resource Manager, it’s other taxi drivers leaving their taxis what we can.’ Gary Snewing an increasing problem across the unattended on suburban ranks.’ network, but especially at suburban At a recent meeting with Redbridge Email the team at TPHintel@tfl.gov.uk and central London ranks. Between Borough Council, TPH was told about 1 January and 31 December 2017, problems at two ranks that had six 982 taxis were reported for being unattended taxis sitting on them for unattended on a rank. more than an hour. This meant there Between 1 January and ‘We will send our compliance officers were no taxis available on the ranks to areas where the trades and other to pick up passengers. ‘This is very 31 December 2017, 982 taxis sources have told us there is a frustrating for working taxi drivers,’ problem,’ explains Edgerton. ‘Officers explains Gary. ‘Also, if local authorities were reported for being will take action against private see the ranks being misused like this hire vehicles found working or left they become very reluctant to give us unattended on rank unattended on a rank and report the more ranks in the future.’ 22 FEATURE ACCESSIBILITY ACCESSIBILITY FEATURE 23

Any taxi or private hire At your service driver, or operator who refuses a fare, or charges an additional TfL is committed to providing an accessible public transport fee because a passenger system for everybody in London. That includes people has an assistance dog, risks who may need to travel by taxi or private hire vehicle in a prosecution and the possible wheelchair or accompanied by their assistance dog loss of their licence

Assistance dogs harness. For an illustrated list of dogs that are covered, see the ad on our Some private hire operators are already Under the Equality Act 2010 you inside front cover. addressing these issues. At Addison Lee, cannot refuse to carry a disabled Any driver or operator convicted of guidance on carrying both assistance dogs passenger without reasonable an offence under the Equality Act will and wheelchairs forms part of the drivers’ grounds. Assistance dogs must be have their licence reviewed for fitness induction process. Additional training is then allowed to accompany their owners in and may have it revoked. provided through an NVQ Diploma, which has a taxi or private hire vehicle without any additional charge. Between February 2015 and November a unit dedicated to assisting passengers in a 2017, TfL successfully prosecuted wheelchair in both an accessible vehicle and However, figures from Guide Dogs 27 private hire drivers for refusing a standard vehicle. UK show 42 per cent of assistance dog assistance dogs, resulting in fines owners have been turned away from a totalling £13,471 plus costs. taxi or private hire vehicle because of Top tips for helping their dog. Wheelchairs Hannah Trussler, Campaigns Officer for Guide Dogs UK, comments: Drivers of taxis (which are all fully To give disabled passengers the best ‘This is not only illegal but can be accessible) and designated wheelchair- possible service follow these steps: devastating for the person with sight accessible private hire vehicles have a Do ask the passenger if they need any loss, leaving them stranded, angry legal duty to transport the passenger help, but wait for your offer to be accepted and embarrassed. while in their wheelchair at no before doing anything additional charge. They must also ‘We are campaigning for all taxi load and unload the wheelchair if the Do talk directly to the passenger and private hire drivers to receive passenger wants to sit in the vehicle. rather than to the person with them disability equality training to ensure that they understand the rights and Wheelchair-user Mik Scarlet is a Do let visually-impaired passengers needs of disabled people, including broadcaster and equality journalist know if there are delays in the journey those with sight loss, and put an end to who has trained taxi and private hire and also let them know when they are these illegal refusals.’ drivers in carrying wheelchairs. He near their destination says: ‘Most drivers just want to make Emily Davidson (pictured above) is Do count out the change for visually- sure they get it right, but there’s a lot dependent on her guide dog Unity impaired passengers of fear about what to do and what to for getting around the Capital. She say to disabled customers. My top tip Do have a pen and paper handy to says: ‘Being turned away from a taxi is, don’t be afraid to ask the customer write things down for passengers with is probably one of the most stressful what they want to happen. Do they hearing impairments things I have to deal with as a guide want to sit in the wheelchair or do they dog owner. It adds more anxiety to my If your vehicle has a wheelchair ramp, want it folded up? Drivers shouldn’t everyday life. All I want is to be able to make sure it is available and in good panic; they should feel proud they are get on with my journey like any other working order at all times part of the solution for the customer commuter. Training for drivers is so and have made their life easier by Do not pick up or drop off passengers important because often I don’t feel as carrying them.’ who are wheelchair users where there is if they are aware about assistance dogs an incline or the pavement is sloped and the laws that protect them.’ You can find out more about our policy of Do not make assumptions about a disability, Assistance dogs are highly trained and accessible vehicles, including whether your or assume that it is insignificant because it will remain on the floor of the vehicle. vehicle is designated wheelchair accessible, is not visible They usually wear a highly reflective at tfl.gov.uk/tph-access jacket or other identifying part of their 24 FEATURE FIRST AID TRAINING FIRST AID TRAINING FEATURE 25

Help at hand There’s a course for that The Red Cross is just one of a number of organisations offering first aid courses in First (aid) St John Ambulance suggests individual taxi and London. How long the course lasts (and how much it costs) will depend on how detailed private hire drivers attend one of its scheduled you want your knowledge to become. first aid courses running during the day and in the Another provider is St John Ambulance. A evenings. From £25+VATpp, www.sja.org.uk. on the scene spokesperson explained: ‘The ability to be able You can also download its free first aid advice at to give first aid in those crucial first minutes (in www.sja.org.uk/firstaidadvice a medical emergency) will undoubtedly save Learning some basic first aid could turn you into a life-saver people’s lives and we encourage as many drivers The British Red Cross website has advice and as possible to learn first aid.’ videos on everything from heavy bleeding to axi and private hire drivers are often the first Mytaxi has partnered with St John Ambulance a make-shift first aid kit. Evening courses cost people at the site of an accident or may notice if on a scheme teaching all its 17,500 taxi drivers a from £50+VATpp. For 15 people or more you their passenger is looking unwell or needs medical number of life-saving skills including how to use an arrange a group session. T help. So it makes sense for them to have even a a defibrillator, what to do in the event of an acid Go to www.redcrossfirstaidtraining.co.uk basic level of first-aid knowledge in order to be of assistance. attack and in emergency childbirth. There’s also the free British Red Cross First Aid app Research done by mytaxi, discovered that more than Peter Thompson is a driver for mytaxi. He said: two-thirds of taxi drivers had made emergency trips to ‘I’ve found myself in some of these emergency or Baby and Child First Aid app. Available for Apple hospital for passengers with serious medical conditions scenarios, where the knowledge and expertise to via iTunes or Android via Google Play and half had at some time been booked by passengers as administer first aid would have been invaluable. an alternative to an ambulance. During my time as a cabbie, I’ve witnessed two At First Aid for Free you can register for basic women go into labour in the back of my cab! or advanced online courses at no cost, and take Joe Mulligan is the head of First Aid Education at the Without the knowledge I’ve learnt, I wouldn’t feel a variety of quizzes afterwards to check your British Red Cross and commented: ‘We all hope we would as confident in my ability to fully take care of my be able to help in an emergency, but research from the progress. www.firstaidforfree.com passengers, which is incredibly important to me.’ British Red Cross shows that very few people feel they have the skills and confidence to act in the most serious first aid situations. ‘It is vital that the first person on the scene of a road traffic These are the main topics covered on first aid courses: accident knows how to keep someone alive until the Bleeding (minor and severe) Health and safety (first aid) regulations emergency services arrive. Where someone is seriously injured, every second counts. Just knowing how to move an Burns Resuscitation (adult CPR) unresponsive but breathing person on to their side and tilt their head back can be all it takes to save a life. Choking (adult) Seizures (adult) ‘Taking a first aid course will give you the skills and Defibrillator prompts and how to respond Shock confidence to act in a whole range of possible scenarios and will help you to respond calmly before the emergency Defibrillator pad placement Unresponsive casualty services arrive. It could make all the difference.’ 26 FEATURE TAX QUIZ TAX QUIZ FEATURE 27 Putting the tax Claiming expenses Mistakes happen There are many tax-allowable You could also claim capital If you make a mistake on your tax return you expenses that self-employed allowances for the cost of your usually have 12 months from the submission taxi and private hire drivers can vehicle. Taxis could be eligible deadline to make the correction, known as an into taxi and claim against. These include for 100 per cent Annual fuel, vehicle repairs and services, Investment Allowance. amendment. If you miss the deadline or if you insurance, phone costs, and need to make a change to your return for any While there is a long list of things licence and registration fees. other tax year, you’ll need to write to HMRC. that drivers can claim, there You need to factor in using your are costly penalties for incorrect Test your tax knowledge with this quick quiz. private hire vehicle for personal use when claims. If in doubt, check with Answers are on the next page. you make a claim. an accountant.

With the penalties for late or incorrect tax returns increasing recently, it’s more important than ever to get it right When does the tax What is the penalty for not 1 year end? 2 filing your return on time?

A 1 April A £35 B 5 April B £78 C 12 April C £100

What does AIA When is the deadline for 3 stand for? 4 sending your tax returns?

A Annual Investment Allowance A 31 January B Average Income Assessment B 31 December C Any Interest Accounted C 31 February

How many self assessment 5 What does UTR 6 returns were filed online nline forms and clearer It’s important to make sure your There are no rules relating to how you stand for? last year? explanations are helping records are accurate – you could end keep your records. It could be paper back up Inland Revenue up paying too much tax if you have or digital copies, or stored on book- A Under Tax Refund A 56 per cent O claims that tax doesn’t have missing or insufficient information. keeping software. Whatever approach to be taxing. But it still needs to be Keeping a daily log of income and you choose, remember that you properly considered and completed so expenditure, including all fares and could be fined for having inaccurate, B Ultra Taxation Rate B 74 per cent that self-employed taxi and private hire tips, could end up saving you money. incomplete or unreadable records. drivers don’t fall foul of the taxman. HM Revenue and Customs (HMRC) The advice from HMRC is to get copies C Unique Taxpayer Reference C 89 per cent This means completing a tax return may ask you for these documents when of documents such as bank statements, and keeping details of expenses and they check your tax returns, so make MOTs, licence renewals, repair costs earnings throughout the year. sure you keep them safe. and invoices. 28 FEATURE TAX QUIZ LETTERS 29

Email us at OnRoute@tfl.gov.uk. We will print a selection of emails Letters every issue – and there’s a £20 Amazon voucher on offer for the best. Answers Star letter From our Wheels in motion Twitter feed 1 B The tax year always runs to April 5, and starts on April 6. We say… If you are uploading your Medical Declaration (TPH 204) online as part of your PHV renewal app, please scan it as one 2 C PDF document and upload it. Attempting to There is a £100 penalty if your tax return is up to upload several individual pages can lead to three months late. You’ll have to pay more if it’s missed pages and incomplete applications. later, or if you pay your tax bill late. The golden This causes delays in processing. rule is to be on time, or preferably early. This will Steering Turning Circles25ft 28ft give you some breathing space if you need to Please ensure you declare all names, amend anything. including middle names, when applying for your disclosure certificate and check that all your details are correct before you send your application to the DBS. 3 A The Annual Investment Allowance is a way of Drivers convicted or cautioned for touting claiming tax relief on assets that you buy. If you under the Criminal Justice and Public Order buy something that qualifies for AIA, you can When was the last consultation/review on the need for turning circle regs Act 1994 will have their licence revoked. deduct 100 per cent of the cost of it from your in taxis? I can’t see why it needs to remain. profit before you work out how much tax is due You say… on that profit. Danny via Twitter I’m a Taxi driver, my phone is in a cradle, if I receive a job while driving and I touch The manoeuvrability requirement (the ‘turning circle’) the screen to accept it, is that illegal? is part of the Conditions of Fitness for London taxis and Did you Aky 4 A forms part of the legislation for taxis in London. It was last know… reviewed in 2005. The deadline for sending your tax return is Legend has A The use of apps on a cradle-mounted 31 January if you file online. Remember to allow Having a highly-manoeuvrable vehicle allows the driver it one reason phone is lawful if done with common extra time (up to 20 days) if you didn’t send an for the turning sense and good judgement. You online return the year before as you will need to more easily navigate London’s sometimes narrow and must not be distracted and must to register first. heavily-congested streets, and to quickly pick up and set circle specs remain in full control of your vehicle. down passengers, especially passengers who are elderly was the road The government guidance is here: or disabled. layout at the think.direct.gov.uk/mobile-phones.html Tax to the future Savoy Hotel. The turning circle is extensively used and highly valued 5 HMRC recently conducted a consultation on The small C by London taxi drivers as it minimises the number of The Unique Taxpayer Reference is a 10-digit introducing tax-registration checks into some licensing roundabout multi-point turns required when performing a 180-degree at the hotel’s number issued by HMRC when you register for processes, including taxi and private hire. It stated: change in direction and helps when using London’s self assessment. It can be found on documents entrance ‘The licensed taxi and private hire industry is a vital taxi ranks. such as the Tax Return (SA100), a Notice to element of public transport systems across the UK. meant complete a Tax Return (SA316) and a Statement It makes an important contribution to the UK’s The turning circle requirement has been challenged vehicles of Account. economy and achieves high professional standards. previously. However, extensive research conducted by needed the Although overall standards of tax compliance are good, TfL found that it produced tangible, signiicant beneits to small turning the government believes the composition of the sector the travelling public and taxi drivers which outweighed the circle in order 6 C makes it vulnerable to evasion and hidden economy arguments to remove it. to navigate it. activity from a minority. There were 9.24 million returns filed online last Alex Moffat, Vehicle Policy Manager, TPH year, compared with 1.14 million that were filed ‘Tax-registration checks could help to strengthen on paper. current regulatory standards and support a level playing field for the majority compliant drivers and Which London When was the Which hotel is Who wrote the How many operators. This would align with the government’s 1 hotel has twice 2 oldest lift in 3 mentioned 4 comic operas 5 loaves a day been voted the London (that in several that became are used for For more information and online forms, go to aim of open, safe and fair competition in the taxi www.gov.uk/incometax and PHV market.’ ugliest building is still working) Sherlock known as afternoon tea in London? installed Holmes ‘Savoy Operas’? at the Ritz? OnRoute will report on the outcome of the consultation, in Claridge’s? stories?

which closed in March, in a future issue.

More than 350 than More Sullivan and Gilbert Langham The 1896 Bridge) (London Hotel Tower Guoman The 5. 4. 3. 2. Do you know? 1. 30 EVENTS CALENDAR CALENDAR EVENTS 31 Calendar

May June July

15 May Trevor Noah Chelsea 25 May 28 May 1 June 11 June 17 June 29 June 2 July Women’s Hockey 13 July WWE O2 Arena Flower Show MCM London The Original Field Day Google Cloud Great Get Community Wimbledon World Cup 2018 Hyper Japan Smackdown West London Comic Con Harlem Brockwell Park Summit Together Festival Abode in Tennis Queen Elizabeth Festival 2018 O2 Arena 20 May (Until 26 May) ExCeL Arena Globetrotters ExCeL Arena (North Park Lawn) the Park (Sunday) Championships Olympic Park, Olympia BBL Play OFF (until 27 May) O2 Arena 2 June (until 14 June) Queen Elizabeth Finsbury Park 2018 Stratford (until 15 July) UK e-Health Basketball Finals 23 May London Sevens Olympic Park, (until 1 July) Wimbledon (until 15 July) Week 2018 O2 Arena Ezra Furman 26 May 29 May Rugby 13 June Stratford (until 15 July) Love Box Olympia Brixton Academy Afrorepublik Surrey vs Sussex Twickenham England vs 30 June World Pride Brockwell Park (and 16 May) Hackney Half feat Wizkid Cricket Australia (One 18 June Foodies Festival 6 July (Parade) (until 15 July) Marathon 2018 Surrey vs O2 Arena Oval 3 June Day International) Pearl Jam Clapham Barclaycard Route: Baker St, 17 May Queen Elizabeth Gloucestershire Middlesex vs Oval O2 Arena Common British Summer Regent St, 14 July 2018 Unibet Olympic Park, Cricket Heroes and 30 May Surrey (until 1 July) Time Festival – Piccadilly, England vs Premier League Stratford Oval Villains 2018 Middlesex vs Cricket 14 June Aegon Tennis Roger Waters Trafalgar Square, India (One Day Darts Olympia Hampshire Lords Ed Sheeran Championships Hyde Park (and 7, Whitehall International) O2 Arena 21 May 24 May (and 27 May) Cricket Wembley 2018 8, 13, 14, 15 July) Lords The London Cigarettes Merchant Taylors’ 9 June Stadium Queen’s Club, 12 July 18 May Wine Fair 18 after Sex Aviva Premiership School ECS Season 4 (until 17 June) West Kensington Surrey vs Kent The Grand Auto, Surrey vs Olympia Brixton Academy Rugby Final Finals (until 24 June) Spitfires Olympia London Somerset (until 23 May) Twickenham 31 May Wembley Arena 16 June (T20 Blast) Motor Show 2018 Cricket England vs Goldenvoice (and 10 June) Scorpions and 24 June Oval Olympia Oval 22 May Pakistan Westminster Mile and Soundcrash Megadeth Hampstead (until 15 July) European Coffee (Test Match) (circuit of St presents Bonobo Middlesex vs O2 Arena Summer Festival 7 July Rita Ora Expo 2018 Lords James’s Park – Alexandra Palace Australia (One North London – Foodies Festival Surrey vs Essex Brixton Academy Olympia (until 28 May) start and finish on Day Friendly) Hampstead Clapham Eagles (T20 Blast) (and 23 May) The Mall) Lords Common Oval (until 9 July) Loughton 5 High Barnet Cockfosters 6 Night Tube operates on Totteridge & Whetstone Oakwood Buckhurst Hill

Woodside Park Southgate Friday and Saturday nights Woodford 5 4 Arnos Grove West Finchley Central line Edgware 4 Stanmore Finchley Central Bounds Green South Woodford Hainault Jubilee line Burnt Oak Canons Park Fairlop East Finchley Wood Green Northern line Colindale Snaresbrook Queensbury Barkingside Highgate Turnpike Lane Hendon Central Piccadilly line Tottenham Kingsbury 3 Hale Newbury Park Archway Manor House Redbridge Victoria line Brent Cross Walthamstow Wembley Park Central Seven Blackhorse Wanstead Gants Hill London Overground Sisters Road Neasden Golders Green Tufnell Park Taxi rank Dollis Hill Hampstead Arsenal (Taxis subject to availability) Finsbury Park 3 Leytonstone Willesden Green Belsize Park Holloway Road Leyton No direct access from Jubilee line to taxi rank at Waterloo Kilburn Kentish Town Highbury & Chalk Farm Islington West Hampstead Finchley Road Camden Town 2 Caledonian Road Canonbury 2 Stratford Swiss Cottage Mornington St. John’s Wood Crescent Dalston Junction

Euston King’s Cross Haggerston St. Pancras Baker Street

Hoxton Warren Street Russell Square Liverpool Street West Ham 1 Goodge Bethnal Mile End Street Green Shoreditch Bond Oxford High Street Street Circus Bank

Marble Arch Tottenham Holborn Court Road Chancery Lane Whitechapel West East Shepherd’s Notting Acton Acton Bush Hill Gate Ealing Covent Garden 132 2 3 4 Broadway Lancaster / Shadwell North White Holland Queensway Gate Green Park St. Paul’s Acton City Park Leicester Square Canning Town Hyde Park Corner Piccadilly Circus Wapping 6 53421 Knightsbridge Charing Cross River Thames South Acton Barons Gloucester Ealing Town Hammersmith Court Road Rotherhithe Canary Wharf Westminster Turnham Earl’s South Northfields Green Court Kensington Victoria Embankment London Bermondsey Canada North Bridge Water Greenwich Boston Manor

Osterley Waterloo Hounslow East 2 Southwark Hounslow Central 2 Pimlico

Hounslow Surrey Quays West 1

Heathrow Hatton Cross Terminals 2 & 3 Vauxhall

Kennington 3 Oval Manor House Heathrow Stockwell New Cross Gate Station in both fare zones Brixton Terminal 5 Clapham North 2 No step-free access until September. Interchange stations Hounslow West Clapham Common Step-free access for manual wheelchairs only. Step-free access from street to train Clapham South Brixton Victoria 4 Step-free access is via the Cardinal Place entrance. Step-free access from street to platform Balham Whitechapel Tooting Bec Airport Night Overground services not stopping. Tooting Broadway 3 Colliers Wood

South Wimbledon

Morden 4

Transport for London This diagram is an evolution of the original design conceived in 1931 by Harry Beck · Correct at time of going to print · Poster May 2018