Student Representative Council Agenda – 24 September 2019
AGENDA
STUDENT REPRESENTATIVE COUNCIL
Notice is hereby given of a meeting of the Student Representative Council
Date: Friday, 29 November 2019 Time: 1.00 pm QLD | 2.00 pm NSW & VIC | 1.30 pm SA | 11.00 am WA Venue: Council Room, Bruce Hiskins Building, CQUniversity Rockhampton North Conference ID: Internal: 3038; External: [email protected] Zoom: 982-479-053
1* Opening of Meeting Ms Wood
2* Recording of those Present and Apologies Ms Connor
3* Declarations of Conflict of Interest Ms Wood
4* Starring of Additional Items Ms Wood Items starred are for consideration. Unstarred items will be approved/noted en bloc
5* Confirmation of Minutes and any Business Arising from the previous meeting held Ms Wood on Tuesday, 24 September 2019
6* Review of Action Sheet Ms Wood
MATTERS FOR DECISION/APPROVAL
7* Moodle Suspension for Non-payment of Fees Mr Sheean
MATTERS FOR NOTING AND INFORMATION
8 Student Representative Council Activity Report Term 2, 2019 Ms Connor
9 2020 SRC Meeting dates and locations Ms Connor
10 Other business Ms Wood
Next Meeting
The next meeting of the Student Representative Council will be held on Tuesday, 17 March 2020.
Agenda items for this meeting are to be submitted no later than 9.00 am on Monday, 9 March 2020.
11 Closure
Ms Wood Chair
Denotes documentation attached Page 1 of 1 Student Representative Council – 24 September 2019
MINUTES
STUDENT REPRESENTATIVE COUNCIL
Unconfirmed inquorate minutes of the meeting of the Student Representative Council
Date: Tuesday, 24 September 2019 Time: 1.00pm, Australian Eastern Standard Time (AEST) Venue: Council Room, Bruce Hiskins Building, CQUniversity Rockhampton North Conference ID: Internal: 3038; External: [email protected] Zoom: 982-479-053
PRESENT: Ms R Wood (Chair) Mr D Hicks (Wide Bay Burnett Region) Ms E Bryson (South Australia Region) Ms M Negovetic (Western Australia Region) Mr M Clarkson (Postgraduate Online) Ms S Battula (Victoria Region Ms E Clarris (Tertiary Education Program) Mr V Pokharel (University Council Member) Ms L Williams (Mackay Whitsunday Region)
IN ATTENDANCE: Ms S Ambridge Ms D Kelly Ms S Connor Ms L Stafford (Secretary) Mr F Gallais Professor H Huntly OAM
APOLOGIES: Ms B Cheel (Indigenous) Mr G Sheean (Undergraduate Online) Mr M Dela Luna (Cairns & Far North Queensland Region)
1. OPENING OF MEETING
The Chair opened the meeting at 1.07pm, acknowledging the Traditional Owners of the lands, past, present, and future on which the Student Representative Council (SRC) meeting took place.
The Chair advised that Mr Dale Neville, Rockhampton and Yeppoon Region Representative and Ms Monica Mattingley, Gladstone Region Representative had tendered their resignations, effective immediately. The Chair farewelled and thanked outgoing members for their commitment to the SRC and wished them well.
The Chair noted that quorum was not met for this meeting.
2. DECLARATIONS OF CONFLICT OF INTEREST
The Chair asked for declarations of conflict of interest. No declarations were received.
3. STARRING OF ADDITIONAL ITEMS AND ADOPTION OF UNSTARRED ITEMS
The Chair invited members to ‘star’ any additional items of business they wished to discuss. ‘Unstarred’ items would then be accepted en bloc.
Resolution: The Student Representative Council resolved as recommended with respect to all unstarred items.
4. CONFIRMATION OF MINUTES AND ANY BUSINESS ARISING Page 1 of 5 Student Representative Council – 24 September 2019
The Student Representative Council considered the minutes of the meeting held on Tuesday, 27 August 2019.
Resolution: The Student Representative Council confirmed the minutes of the meeting held on Tuesday, 27 August 2019 as a true and accurate record of that meeting.
5. REVIEW OF ACTION SHEET
Item 1: Suspension of Moodle Access Ongoing - Mr Grant Sheean, Undergraduate Online Representative, will provide an update at the November meeting.
Item 2: Chronic and Ongoing Medical Conditions Ongoing - Ms Brittany Cheel, Indigenous Representative, will provide an update at the November meeting.
Item 3: Student Representative Council Handbook The Chair declared this item closed.
Item 4: Student Services and Amenities Fee (SSAF) (South Australia Region) In progress - Ms Emily Bryson, South Australia Region Representative will discuss submission of a late SSAF bid with Mr Drew Dawson, Associate Vice-Chancellor, South Australia Region.
Item 5: CQ TAFE – Student Association Funds To be discussed in Agenda item 7.
Part A: Reports and recommendations to the University Council and/or University Management
Nil.
Part B: Matters finalised or remaining for discussion
6. FOCUS ITEM – CQUGLOBAL OPPORTUNITIES
Ms Samantha Ambridge, CQUGlobal & Projects Executive, presented this item.
Her discussion highlighted international study opportunities available for CQU students and the positive outcomes of taking up these opportunities, including enhanced employment prospects and rewarding life experiences.
Members discussed the specifics of current programs, their availability to both VET and HE students, age constraints for particular programs, and the value of seeking assistance from course coordinators about suitable courses for students considering CQUGlobal programs.
The Chair thanked Ms Ambridge for her presentation which had equipped members to promote the program to their student cohorts.
Resolution: The Student Representative Council discussed the CQUGlobal program and the opportunities available for students.
Page 2 of 5 Student Representative Council – 24 September 2019
7. POTENTIAL DONATION TO CQUNICARES FROM FORMER CQTAFE STUDENT ASSOCIATION FUNDS
Mr Francois Gallais, Deputy Director Philanthropy, Development and Alumni Relations Directorate, spoke to this item.
Mr Gallais presented the following plan to utilise $14,000 of allocated CQTAFE funding for scholarships:
• Two CQUniCares Scholarships of $5000 each to be awarded to financially disadvantaged VET students. Scholarships will be promoted between October/November 2019 and early 2020 and will be awarded in February/March 2020. The two beneficiaries will be encouraged to attend an SRC meeting to meet members (pending SRC approval) Up to eight CQUniCares Emergency Grants of $500-$1000 each to be awarded to VET students facing unexpected financial crises due to loss of employment, health issues, car accident, natural disasters etc.
Members discussed whether scholarships established through CQUniCares would be ongoing and receive continuing funding, eligibility of current VET students for grants, and ensuring grants are restricted to VET students.
Professor Helen Huntly, Provost, Tertiary Education Division, noted that past VET and TAFE students were unaware of scholarship opportunities offered and applications will increase if scholarships are correctly advertised. Professor Huntly asked if students studying particular courses might be targeted and suggested it might be more effective to offer smaller scholarships rather than two larger scholarships to allow more students to receive a scholarship. Mr Gallais affirmed the suggestion and referred the idea to the SRC to make a decision.
The Chair noted a decision will be made by the next meeting to allow time to promote the scholarships correctly and effectively.
Resolution: The Student Representative Council discussed the CQ TAFE Student Association funds and agreed to continue the conversation outside the meeting and to make a decision before the next meeting.
8. 2020 SRC MEETING DATES AND LOCATIONS
Ms Sharon Connor, Coordinator, Student Representative Council, spoke to this item.
Proposed 2020 meeting dates were selected in consultation with the 2020 committee dates set by the CQUniversity Governance Division, in an attempt to avoid conflicts with notable dates and to maximise executive management attendance. For consistency, meetings will continue to be scheduled for Tuesdays from 1pm. The first meeting of the year will be moved to second week as it was adjourned in 2019 due to not meeting quorum. Meetings will be held via videoconference, other than two face‐to‐face meetings. In order to utilise the budget effectively, the proposed face to face meetings are:
• Brisbane for the April meeting • Rockhampton to coincide with the annual CQUniversity Ball in November
Members discussed the possibility of holding the April meeting on a different campus to provide members with the opportunity to experience campuses across CQUniversity’s footprint. Members suggested the Melbourne campus as a possible meeting location as originally scheduled for 2020. Professor Huntly reminded students to be
Page 3 of 5 Student Representative Council – 24 September 2019 mindful of the timing and space available on campuses and suggested that timing of meetings be discussed with the Associate Vice-Chancellor of the proposed campus prior to locking in a meeting schedule.
The Chair recommended that the discussion be taken offline and a decision be made in Teams as soon as possible.
Resolution: The Student Representative Council noted the proposed 2020 meeting dates and discussed the locations. Members will further discuss the meeting dates and locations to be voted on in a flying minute.
9. THE 2019 SRC CHRISTMAS APPEAL
Ms Sharon Connor, Coordinator, Student Representative Council, spoke to this item.
In 2017 the SRC successfully took over CQUniversity’s Salvation Army Christmas appeal. These appeals have seen over 100 boxes collected, filled with gifts of food and toys. In response to complaints about the Salvation Army as the appeal beneficiary, the SRC will revisit the choice of campaign in the coming year, with Ms Connor suggesting the Smith Family Trust’s focus on disadvantaged children makes them a possibility . Ms Connor noted the many benefits of the Christmas appeal, including raising the profile of the SRC, and enhancing team building by working together to contribute to local communities on a national scale.
The Chair invited members to discuss whether to continue with a Christmas appeal and whether to consider another charitable organisation or to continue with the Salvation Army Christmas Appeal.
Members discussed alternative charities such a Share the Dignity, Food bank and The Smith Family Trust. Members agreed that they should continue with an appeal regardless of which charity it should go to.
Professor Huntly commended the SRC on this initiative and noted the positive impact of the Appeal in raising the SRC profile and providing opportunities for thoughtful gift giving.
The Chair recommended that the discussion be continued in Teams, with a decision be made as soon as possible.
Resolution: The Student Representative Council members discussed the Christmas Appeal and will continue the discussion in Teams with members who were unable to attend the meeting.
10. STUDENT REPRESENTATIVE COUNCIL ACTIVITY REPORT TERM 1, 2019 COUNCIL
This report provided detailed information on the activities of the Student Representative Council during Term 1, 2019. Highlights of the report included: • newly elected Chair and Deputy Chair, Student Representative Council and members • Unisport Nationals Division 2 • Student Advocacy report • Peer Assisted Study Sessions, and • OMG Week
Resolution: The Student Representative Council noted the Student Representative Council Activity Report for Term 1 2019.
11. OTHER BUSINESS
Page 4 of 5 Student Representative Council – 24 September 2019
11.1 Agenda Items
The Chair encouraged council members to have open conversations if they have any concerns with agenda items before and after meetings. The CQ TAFE funds item has seen a few members head off on their own to seek alternative options and funding. The Chair noted that the SRC works better as a team and have the support staff that students can utilise to ensure a more effective and productive outcome. The SRC initiatives make a bigger impact when the SRC works as a council. The Chair reminded members to discuss any communications they felt warranted being sent to Executive staff to either herself or Ms Connor prior to sending emails with their SRC signature block.
11.2 Microsoft Teams
Ms Bryson suggested members experiencing difficulty with Microsoft Teams should contact support staff as they will be able to solve any issues that have formed.
13. NEXT MEETING
The next meeting of the Student Representative Council will be held on Friday, 29 November 2019 on the Rockhampton North Campus.
Agenda items for this meeting are to be submitted no later than 9.00 am on Friday, 22 November 2019.
14. CLOSURE
The Chair declared the meeting closed at 2.03pm.
MS RHIANNA WOOD CHAIR
Page 5 of 5 STUDENT REPRESENTATIVE COUNCIL Action Sheet – for 29 November Meeting Item Date Reference Action By Action Required Status 1. 16/7/19 Suspension of SRC Members Agenda item presented by Dr Jeannette Delamoir Ongoing Moodle access with the aim to have students start the conversation on what they thought about the practice of students being locked out of moodle for unpaid fees and FAI lockouts.
27/8/19 Grant Sheean Mr Sheean raised another agenda item to continue the discussion on providing students with alternatives to full suspension of Moodle due to non-payment of fees. Alternatives included partial suspension of Moodle and payment plans. Members are requested to continue exploring alternative solutions.
24/9/19 Grant will provide an update at the November meeting 2. 16/7/19 Chronic and Brittany Cheel Ms Cheel presented an agenda item on Chronic and Ongoing Ongoing Medical Dale Neville Ongoing Medical Conditions affecting students. Conditions Discussions focussed on what could be done to make students more aware of the support available and to let students know they aren’t alone. Ms Perry spoke about inviting Ms Cheel and Mr Neville to speak about the possibility of connecting with support staff to brainstorm future ideas.
27/8/19 Brittany Cheel / Dale Neville Ongoing while a meeting can be organised to suit key stakeholders
24/9/19 Brittany will provide an update at the November meeting
Page 1 of 2 Action Sheet for 29 November Student Representative Council meeting
Item Date Reference Action By Action Required Status 3. 27/8/19 SSAF (South Emily Bryson /Sharon Connor While endorsing the SSAF proposal, Ms Bryson noted Ongoing Australia Region) that no funds had been allocated to the South Australia Region. Ms Perry advised SSAF has money put aside for contingencies for late proposals.
24/9/19 Emily Bryson Ms Emily Bryson, South Australia Region Representative will discuss submission of a late SSAF bid with Mr Drew Dawson, Associate Vice-Chancellor, South Australia Region. 4. 27/8/19 CQ Tafe – Student Sharon Connor/members Continue a discussion on the proposal of allocating Ongoing Association funds Rockhampton city campus some of the funds towards the student common room or to utilise the full amount for a VET student scholarship.
24/9/19 Francois Gallais Francois provided members with a proposal to consider for possible VET Scholarships. Members to discuss at the November meeting. 5. 24/9/19 2020 SRC Meeting Sharon Connor Sharon provided members with a list of dates and In progress Dates and locations to be considered for 2020, this will be Locations carried forward to the November meeting for approval. 6. 24/9/19 SRC Christmas Sharon Connor Members to discuss and select a 2019 Christmas Appeal appeal offline, an update to be provided at the November meeting.
Page 2 of 2 STUDENT REPRESENTATIVE COUNCIL
MOODLE SUSPENSION FOR NON-PAYMENT OF FEES
Meeting Date: Friday, 29 November 2019 Submitted by: Mr Grant Sheean Undergraduate Online Student Representative Action required: For endorsement
Strategic Plan Alignment: Our Students
Recommendation: That Student Representative Council discuss, then endorse the suggested changes to the relevant University policy regarding Moodle suspension and have it presented to VCAC for discussion, consultation or implementation.
Issue: The negative impact on both students and the University when full Moodle access is suspended for non-payment of fees.
Background: Previously, the SRC has heard input and statistics from CQUniversity staff member Dr. Jeanette Delamoir, Student Ombudsman regarding the negative impact of wholly suspending students’ Moodle access when they fail to pay fees.
To briefly revisit the statistics raised in previous meetings – Term 1 2019:
• 563 students had Moodle access fully restricted post census date (Week 5) Term 1 2019 due to non-payment of fees. • 151 students still had no Moodle access by the end of Week 7 due to non-payment of fees.
Using this trend, there is a very real potential that over 1500 students per study year (3 study terms) have their Moodle access wholly removed due to non-payment of fees. This both conflicts dramatically with the University’s mission of accessibility and its values of inclusiveness, whilst also having the ability to reduce the measurables that place CQUniversity on the global stage, namely retention and graduation rate of the University.
Rationale: Simply put, the Collections Policy and Procedure requires updating to bring it more in line with the University’s mission and values. Using statistics raised at previous meetings, potentially around 1500 students per annum (3 study terms) are experiencing full Moodle suspensions.
The proposed changes to Table A - Collections Policy and Procedure, whilst retaining existing sanctions suggests changes including;
• Restriction, not full suspension of Moodle access 14 days post debt due date. Restriction still gives the student access to basic course content, but not the ability to engage in forums, submit assignments via Moodle or view grades. • Notification of sanctions/restrictions given to course coordinators/lecturers at 14-day post debt due date. This gives the ability to the student to possibly submit assignments via email to the lecturer whilst also opening another line of communication between the student and the University, encouraging a positive solution. • Implementation of complete Moodle access at the 36-day post debt due (previously at 2 days post debt due)
Consultation: • Dr Jeanette Delamoir – Student Ombudsman • Mr Chris Veraa – Director, Student Experience
Conclusion: Complete suspension of Moodle access places students at a serious and unjust disadvantage. Furthermore, it is not remotely in line with the University’s mission and values, and negatively impacts the University as well by reducing the retention and graduation rate.
The attached Table A – Collections Policy and Procedure DRAFT is a far more fair and just document that allows a greater flexibility towards outstanding debt, whilst still allowing effective process for monies owed to the University to be collected.
Therefore, it is submitted for decision by vote that the SRC support the Table A - Collections Policy and Procedure DRAFT being presented to VCAC for consultation, and/or implementation.
Attachment: • a. Table A – Collections Policy and Procedure • b. Table A – Collections Policy and Procedure – DRAFT version • c. Agenda Item – Dr Jeanette Delamoir – submitted at the July SRC Meeting • d. Census Date and Collections Policy and Procedure Communications Plan (provided by Kylie Carige)
Overdue Reminder Notification Debt Type Debt Sanction Sanction Sanctions Period (issued by Email) (Tuition/ Thresholds Applied Code (from due SSAF/Other) Applied (Stage) date) 2 days First Reminder Tuition $1 None — notification only Sent by SMS and email; advises fees SSAF were due by census date, and Other Moodle access will be RESTRICTED OR REMOVED or if payment not made immediately.
Students Lecturer/Course Coordinator notified via email of upcoming sanctions 6 days Overdue Notice and Notice of Tuition $1 Stage LPSI Late Payment Sanction: Intent to Report/CanceI One - Transcript not Sent by Email; includes advice that available Moodle access has been will be - Cannot collect award removed, and the appeal period - Cannot receive results for the Notice of Intent to - Moodle access Report/Cancel. removed SMS sent advising Moodle access - No new enrolment – the RESTRICTED and to check email. ability to drop only Overdue Notice SSAF $1 Level TRAN Transcript not available Sent by email; includes advice that Other One Prevent student sanctions have been applied. receiving results. Cannot collect award 14 days Final Reminder Tuition $1 Stage LPS2 Late Payment Sanction: Sent by email; includes advice Two • Transcript not future enrolments have been available withdrawn, course will be • Cannot collect cancelled and debt referred to award debt collection agency if payment • Cannot receive not received in full by the end of results the appeal period as identified in • Moodle access the Overdue Notice and Notice of removed RESTRICTED Intent to Report/Cancel.
• No new LIMIT MOODLE ACCESS AT enrolment— THIS POINT – NOT FULL ability to drop only RESTRICTION • Withdraw future enrolments Final Notice SSAF 1 Level TRAN Transcript not available Sent by email; includes advice that Other Two Prevent student sanctions remain. receiving results Cannot collect award
33 days Cancelation Warning Tuition 1 Notification only SMS sent advising course enrolment will be cancelled soon, that the appeal period ends the next, and to refer to previous emails for further details. 36 days Cancelation Notice Tuition $500 Stage LPS3 Late Payment Sanction: Sent by email; includes advice Three • Transcript not course enrolment has been available. cancelled (and reported to the • Cannot collect Department of Home Affairs, for award international students) and debt • referred to debt collection agency. Cannot receive results Course enrolment cancelled. • Moodle access removed
• No new enrolment— ability to drop only • Withdraw future enrolments Passed to Debt Collector Cannot collect award Prevent student receiving results WFE Withdraw future enrolment Passed to debt collector
STUDENT REPRESENTATIVE COUNCIL
SUSPENSION OF MOODLE ACCESS
Meeting Date: Tuesday, 16 July 2019 Submitted by: Dr Jeannette Delamoir Student Ombudsman Action required: For discussion
Strategic Plan Alignment: Providing a Great Student Experience
Recommendation: That Student Representative Council discuss the impact on students when MOODLE access is suspended.
Issue: The impact on students when Moodle access is suspended, and whether an alternative approach is desirable and/or possible.
Background: CQUniversity uses the suspension of students’ Moodle access as a mechanism to mandate compliance with certain desired actions from students. There are three situations when Moodle access is denied to students:
a. Until students successfully complete the Foundations of Academic Integrity (FAI) unit at the beginning of first term of first year, and annually thereafter (no relevant policy); b. When students fail to pay their university fees by the deadline set by the University, as set out in Table A of the Collections Policy and Procedure FMPM (from six days after census date, until the debt is paid in full or a payment plan is established); c. Following a finding of minor plagiarism or academic misconduct, Moodle access will be restricted as set out in Section 10.3 of the Student Academic Integrity Policy and Procedure: Students will not be able to access course/unit material on the Moodle system for future terms until they successfully complete the required learning program or training. This will not restrict access to Moodle in the term to which the academic misconduct decision applies.
Where policies are in place regarding Moodle suspension, they nevertheless do not provide guidelines for the conditions of Moodle denial, such as setting maximum periods for the suspension, or limitations of the effects. Consequently, withdrawal of Moodle impacts students in multiple ways. While it’s in place, they:
• can’t access course content • can’t submit assignments • can’t receive feedback on their assignments (since the assignments can’t be submitted) • can’t submit assessment requests—and withdrawal of Moodle access is not considered a reason for an extension • can’t contribute to on-line forums (as frequently required for assessment) • can’t appeal the rejection of the denial of extension • can’t upload mandatory documents in Sonia • can’t apply for Review of Grade or Withdrawal without Academic or Financial Penalty relating to the period during which they could not access their Moodle accounts.
Even after students pay their complete fee amount, they cannot retrospectively apply for extensions and do not regain the right to appeal or apply for a Review of Grade, or Withdrawal without Penalty. It concerns me that, even after students pay full fees, they does not regain all their rights, and are almost guaranteed to fail.
But not only are students academically disadvantaged, they often experience great distress.
There is no doubt that the University needs to meet external requirements mandating that students are aware of academic integrity. Similarly, the University needs to receive student fees. However, I believe that a wide cross- section of staff feel uncomfortable about addressing these necessary outcomes by suspending Moodle.
I am keen to know your perspectives and would like to ask for a University-wide conversation about alternative ways of achieving the crucial internal and external goals.
Rationale: Set out the advantages and disadvantages of a particular course of action or options available to the University. Provide statistics and financial data as required. State your preferred option and why.
It’s important to note that students are usually not allowed to enrol after Week 2 of term, because it’s considered that they will be disadvantaged by missing those two weeks. However, the suspension of Moodle often lasts more than two weeks.
Term 1 2019
FAI Completion: By the end of Week 2, 94 percent of relevant students had completed the FAI.
This means that 864 students still did not have access to Moodle, and were thus already at the same level of disadvantage that usually disqualifies a student from enrolling. Of these, 57 percent were domestic, and 43 percent were international students.
By April 1 (Monday, Week 4, and the day before Census date), 98 percent had completed the FAI.
This sounds good, but means that 254 students hadn’t been able to access to Moodle for the first FOUR weeks of term, and were thus further disadvantaged (79 percent domestic; 21 percent international).
Non-Payment of Fees: Census date was April 2. Students who did not pay their fees had their Moodle suspended on April 8.
April 8, Week 5: 563 students lost access to Moodle; two weeks later, 151 still did not have access to Moodle. In the end, 79 had their enrolment cancelled, which means 72 had their Moodle suspended beyond the two-week period.
Thus in Term 1, the suspension of Moodle alone means 1,015 students were unable to access their course content for the crucial two weeks, and 326 were unable to access their course content for more than four weeks.
My presentation will briefly explain the possible impact on the University, including areas such as retention, reputation, resources and policy.
I’m not sure what the solution is. One suggestion is that the fees issue could be avoided by having students pay upfront. My goal is to generate discussion to both assess the impact, and—if appropriate—find alternative ways to address the issues that Moodle suspension is intended to address.
Consultation: • Professor Josua Pienaar, PVC Learning and Teaching Services • Chris Veraa, Director, Student Experience • Shazhi Yagi, Student Services Coordinator (Metro) • Lachlan Muller and Judith Morgan, Student Advocacy Officers • Vanessa Roworth, Counsellor • Glenn Ross, Coordinator, International Student Health Promotion • Associate Professor Celeste Lawson, Chair of Academic Board • Sharon Connor, Coordinator, Student Representative Council • Janice Marrinan, Coordinator, Student Advice, Student Admissions and Advice Centre • Marie Foreman, Associate Lecturer, Educational Developer
Conclusion: I believe the suspension of Moodle seriously disadvantages individual students as well as causing great distress, and also impacts on the University as a whole. I would like to hear student perspectives on this, and possibly to forward these concerns to the Vice-Chancellor with the suggestion for further discussion on alternative, effective approaches to replace Moodle suspension.
Attachment: • No attachments
COMMUNICATIONS PLAN CENSUS DATE AND COLLECTIONS POLICY AND PROCEDURE
BACKGROUND In accordance with the University’s Collections Policy and Procedure, student debt recovery action and communications commence six days after the census date for the appropriate term, and recovery actions include enrolment and Moodle sanctions that prevent the student debtor proceeding with study, and restrict enrolment in future terms. These are serious consequences with far-reaching effects for student debtors, as well as student-facing and administrative teams.
Effective communications are needed during the weeks prior to census date, to minimise the number of student debtors, and communications after census date must be well targeted, consistent across all sources, accurate and scheduled in accordance with the policy and procedure. This plan outlines how these communications will be delivered each term.
OBJECTIVES • Ensure all students understand their financial responsibilities. • Ensure student debtors understand the Collections Policy and Procedure, the pathways to payment and disputes, and the timeframe for resolution. • Ensure all front-line staff are aware of the Collections Policy and Procedure, are informed about the communications campaign, and are providing consistent, accurate information when addressing student enquiries. • Minimise the number of student debtors referred on to our debt collection agency, where possible.
PRIOR TO CENSUS DATE STUDENT AUDIENCES • Commonwealth supported (Upfront payment required) • Commonwealth supported (TFN or upfront payment required) • Commonwealth supported (CAF required) • Commonwealth supported (SSAF upfront payment or SA-HELP required) • Domestic full fee (Tuition payment required) • Domestic full fee (SSAF payment required) • Domestic full fee (FEE/SA-HELP eligible) • International (Tuition payment required) *Note international students do not pay SSAF as a separate fee.
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ACTIVITIES
Activity Detail Scheduling Responsibility
Messaging on Payments Reviewed Student Fees Student Fees - Web and Refunds section. annually
Messaging on Moodle Reviewed Orientation site for new, HE students Student Comms annually Online - Web (international and domestic).
Email campaign for new, Three weeks #How2Uni HE, domestic students. before start of Student Comms Campaign - Messaging on Key Dates term Email email.
Messaging on Census CQUniLife Week 2 Student Comms blog - Web date blog.
Messaging for Census Facebook Week 2 Student Comms post date.
All students Census date notice. Week 2 Student Comms Notice - Email
Add announcement to Student Week 2 Student Comms Portal - Web home page.
Targeted Domestic Full Fee Reminder – paying students eligible Week 3 Student Fees Email for FEE-HELP.
Targeted Commonwealth supported students in Reminder – Week 3 Student Fees Email regards to outstanding forms or payments due.
Targeted International students Student Fees & Week 3 Reminder - with outstanding tuition Student Comms Email fees.
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Domestic students full Student Fees & Targeted fee paying with Week 3 Student Comms Reminder – outstanding tuition fees. Email
Targeted Domestic students full Student Fees & Week 3 Reminder – fee paying with Student Comms Email outstanding SSAF fees.
Messaging for Census Student Week 3 Student Comms Broadcast date. article – Email
All audiences with Student Fees & Targeted outstanding fees, CAF Week 3 Student Comms Reminder – and/or HELP forms SMS
CASES UPLOADED TO SUGAR CRM Student Fees to create cases for case name Outstanding Fees follow up
Targeted International students Reminder – with outstanding tuition Phone fees. Weeks 3 & 4 Student Fees *Revert to overdue script after Census date
Targeted Domestic students full Reminder – fee paying with Phone outstanding tuition fees. Student Fees Weeks 3 & 4 *Revert to overdue script after Census date
Aboriginal and Torres Targeted Strait Islander students
Reminder – with outstanding tuition Phone Student Fees fees. Weeks 3 & 4 *Revert to overdue script after Census date
Upfront payment and Targeted CAF reminder phone Monday, Week 4 Student Fees Reminder – calls to Commonwealth Phone supported students
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Final messaging for All student Monday, Week 4 Student Comms Notice - Email Census date reminder.
Final messaging for Facebook Monday, Week 4 Student Comms post Census date article.
POST CENSUS DATE STUDENT AUDIENCES All student debtors including those with outstanding tuition, SSAF and other (sundry) charges. Messages and sanctions are scaled to each audience. Student Debtors with outstanding SSAF or other (sundry) charges are not targeted by Stage Three (Cancellation) messages and sanctions.
Please refer to the Collections Policy and Procedure for details regarding the sanctions applied at each stage, for each audience. Please refer to the Materials section of this plan for copies of messaging issued at each stage, to each audience.
ACTIVITIES Activity Detail Scheduling Responsibility
Targeted Student debtors – tuition Census date + 3 Finance CQU Debtors Reminder – fees, SSAF and other days
Targeted Student debtors – tuition Census date + 3 Finance CQU Debtors & Reminder – only days Student Comms SMS
MOODLE ACCESS REMOVED – Census date + 6 days*excluding those student debtors with DE/SE scheduled Notice of Intent to Report/Cancel cases uploaded to SUGAR
Student debtors – Moodle cancellation Census date + 6 Targeted *excluding those student Student Fees & days Notice – SMS debtors with DE/SE Student Comms
scheduled
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Student debtors *with Census date + 6 Targeted Finance CQU Debtors DE/SE scheduled days Notice - Email
Domestic student Census date + 6 Targeted debtors – Notice of Intent Finance CQU Debtors days Notice - Email to Cancel
International student Targeted debtors – Notice of Intent Census date + 6 Finance CQU Debtors Notice - Email to Report days
Targeted Student debtors – Final Census date + 14 Finance CQU Debtors Notice – Notice days
MOODLE ACCESS REMOVED – Week 7 *student debtors with DE/SE scheduled
Student debtors – Targeted Cancellation of course Reminder – Week 8 Student Fees *including those with Email DE/SE scheduled
Student debtors with a Targeted Census date + 33 Student Fees & debt of more than $500 – Reminder – days Student Comms SMS Cancellation warning
Student debtors with a debt of more than $500 – Census date + 36 Cancellation Student Fees Notice - Email course enrolment days cancelled.
ENROLMENT CANCELLATIONS
REFERRED TO DEBT COLLECTION AGENCY – Week 9 *following end of appeal lodgment date
Successful Extension to payment NITR/NITC date (2 weeks from the Week 10 Student Fees Appeal end of appeal period)
MATERIALS
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All student-facing materials for this campaign, including copies of all emails and SMS, can be found on StaffNet.
STAFF COMMUNICATIONS STAFF AUDIENCES • Student Advice Team • Student Success Team • Personalising Student Experience Team • Indigenous Support Team • International Support Team • FSD • IaTD HELP Desk
ACTIVITIES Activity Detail Scheduling Responsibility
Alerting staff of calls and Monday, Week 3 Student Fees Email SMS
CENSUS DATE
Alerting staff of calls and Email SMS, and upcoming Monday, Week 4 Student Fees Moodle revocations
MATERIALS
Social media response – Thanks for reaching out to us. As the due date for tuition fees has now passed, recovery actions have commenced according to the University’s Collections Policy and Procedure. It sounds like you have been contacted because of an outstanding debt to the University. Please check your student email for further details and for instructions for making a payment, or disputing a charge. If you have any issues finding this email, please call us on 13 27 86 so we can discuss your individual circumstances.
Knowledge base article – When Census date has passed, students who did not meet their enrolment and financial responsibilities before this deadline will begin to feel the repercussions. For full-fee paying International and Domestic students, this means recovery actions will begin in accordance with the University’s Collections Policy and Procedure.
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The Collections Policy and Procedure has serious consequences and these will likely result in enquiries to our student-facing and administrative teams. It is important that the University communicates consistent messages each term, to prevent these consequences, where possible, and avoid causing confusion.
Recovery Actions Students who do not pay their tuition fees before a set date will have their Moodle access suspended and risk significant disruption to their studies. Please instruct all student debtor enquirers to visit MyCentre and pay their fees before this date. The advice below contains details for how to do this, how to lodge an appeal and how to dispute a payment. Recovery actions will start with Moodle suspension and escalate the longer the debt remains outstanding. Student debtors who do not respond to these actions risk having their enrolment cancelled. Once suspended, Moodle access will be restored within 24 hours (or next business day) of the student account showing full payment of your outstanding debt.
How to check an account balance and make a payment
To check the balance of an account, a student should visit MyCentre (https://mycentre.cqu.edu.au) and open the My Finances tile.
To pay your fees online, a student should visit MyCentre (https://mycentre.cqu.edu.au) and open the My Payments tile.
Note: Payments made in MyCentre will reach the student account the same day. However, payments made through BPay or Australia Post can take up to 72 hours to reach your student account.
How to dispute charges incurred
To dispute whether an amount is payable, a complaint must be raised in writing to the Coordinator, Student Fees, Timetabling and Vocational Support - [email protected]. The outcome will be communicated in writing within 5 days from the date the dispute was received.
How to dispute a payment
To dispute whether an amount has been paid, a student should contact the Debtors Team by emailing [email protected]. The outcome will be communicated within 5 days from the date the dispute was received.
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Script for International calls Pre-Census – Hi, my name is from CQUniversity. Can I please confirm that I am speaking with ? Thank you. I am calling to discuss your unpaid Term __ tuition fees of with the University, and to remind you that these fees must be paid in full by the Census date which is ___. If you do not pay your full fees by this date, your access to Moodle will be suspended and you will be unable to access your study and assessment materials. You may even have your enrolment cancelled, and this will be reported to the Department of Home Affairs and may result in the cancellation of your student visa. It’s important that we know you intend to pay these fees and that you do so before ____. (Standards to quote if necessary - Standards 8,9 and 10 of the National Code of Practice for Providers of Education and Training to Overseas Students 2018). The preferred payment option is through MyCentre. All you need to do is login at mycentre.cqu.edu.au, visit the My Finances tile to check your account balance and then visit the My Payments tile to pay your fees. Alternatively, you can visit the My Fee Notices tile and generate a Fee Notice for the term to view other payment options. Do you have any questions? If so, I will pass your details to one of our specialist teams and they will return your call today, as it’s important to us that you pay your fees and that your studies are not disrupted.
Script for domestic calls Pre Census– Hi, my name is from CQUniversity. Can I please confirm that I am speaking with ? Thank you. I noticed you haven’t paid your fees for Term ___ and I’m calling to remind you that these must be paid by the Census date which is ______. If you do not pay by this date, your access to Moodle will be suspended and you will be unable to access your study and assessment materials. You may even have your enrolment cancelled, so it’s important that we know you intend to pay these fees and that you do so before______. The preferred payment option is through MyCentre. All you need to do is login at mycentre.cqu.edu.au, visit the My Finances tile to check your account balance and then visit the My Payments tile to pay your fees. Alternatively, you can visit the My Fee Notices tile and generate a Fee Notice for the term to view other payment options. (Check CRM for FEE-HELP reminder from Student Fees called ‘Student potentially eligible for FEE-HELP, if this has been sent – You may be eligible for FEE-HELP and I can see an email has been sent to you about this. If you are interested in deferring your fees, please check your student email and follow the advice to determine if you are eligible.) Do you have any questions? If so, I will pass your details to one of our specialist teams and they will return your call today, as it’s important to us that you pay your fees and that your studies are not disrupted.
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Script for International calls Post Census (before Moodle revocation) – Hi, my name is from CQUniversity. Can I please confirm that I am speaking with ? Thank you. I am calling to discuss your unpaid Term __ tuition fees of with the University, and to understand your intentions regarding payment of this unpaid amount, as it is due immediately. Can you advise of your current circumstances? If you do not pay these fees immediately, your access to Moodle will be suspended and you will be unable to access your study and assessment materials. You may even have your enrolment cancelled, and this will be reported to the Department of Home Affairs and may result in the cancellation of your student visa, so it’s important that we know you intend to pay these fees. The preferred payment option is through MyCentre. (Standards to quote if necessary - Standards 8, 9 and 10 of the National Code of Practice for Providers of Education and Training to Overseas Students 2018). [MyCentre response] All you need to do is login at mycentre.cqu.edu.au, visit the My Finances tile to check your account balance and then visit the My Payments tile to pay your fees. Alternatively, you can visit the My Fee Notices tile and generate a Fee Notice for the term to few other payment options. Do you have any questions? If so, I will pass your details to one of our specialist teams and they will return your call today, as it’s important to us that you pay your fees and that your studies are not disrupted.
Script for domestic calls Post Census (before Moodle revocation) – Hi, my name is from CQUniversity. Can I please confirm that I am speaking with ? Thank you. I’m calling to discuss your outstanding debt of with the University, and to understand your intentions regarding payment of this outstanding amount, as it is due immediately. Can you advise of your current circumstances? If you do not pay these fees immediately, your access to Moodle will be suspended and you will be unable to access your study and assessment materials. You may even have your enrolment cancelled, so it’s important that we know you intend to pay these fees. The preferred payment option is through MyCentre. All you need to do is login at mycentre.cqu.edu.au, visit the My Finances tile to check your account balance and then visit the My Payments tile to pay your fees. Alternatively, you can visit the My Fee Notices tile and generate a Fee Notice for the term to few other payment options. Do you have any questions? If so, I will pass your details to one of our specialist teams and they will return your call today, as it’s important to us that you pay your fees and that your studies are not disrupted.
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Script for International calls Post Census (after Moodle revocation) – Hi, my name is from CQUniversity. Can I please confirm that I am speaking with ? Thank you. I am calling to discuss your unpaid Term __ tuition fees of with the University, and to understand your intentions regarding payment of this unpaid amount, as it is due immediately. I can see that your Moodle access has been suspended because of this, and I’m concerned that you are getting behind in your work. Can you advise of your current circumstances so that we can assist you to resume your studies? If you do not pay these fees, the next step in the process is to refer this to the debt collectors. This could result in your enrolment being cancelled, and this will be reported to the Department of Home Affairs and may result in the cancellation of your student visa, so it’s important that we know when and how you intend to make payment. The preferred payment option is through MyCentre. (Standards to quote if necessary - Standards 8, 9 and 10 of the National Code of Practice for Providers of Education and Training to Overseas Students 2018). [MyCentre response] All you need to do is login at mycentre.cqu.edu.au, visit the My Finances tile to check your account balance and then visit the My Payments tile to pay your fees. Alternatively, you can visit the My Fee Notices tile and generate a Fee Notice for the term to few other payment options. Do you have any questions? If so, I will pass your details to one of our specialist teams and they will return your call today, as it’s important to us to get you back on track with your studies.
Script for domestic calls Post Census (after Moodle revocation) – Hi, my name is from CQUniversity. Can I please confirm that I am speaking with ? Thank you. I’m calling to discuss your outstanding debt of with the University, and to understand your intentions regarding payment of this outstanding amount, as it is due immediately. I can see that your Moodle access has been suspended because of this, and I’m concerned that you are getting behind in your work. Can you advise of your current circumstances so that we can assist you to resume your studies? If you do not pay these fees, the next step in the process is to refer this to the debt collectors. This could result in your enrolment being cancelled, so it’s important that we know when and how you intend to make payment. The preferred payment option is through MyCentre. All you need to do is login at mycentre.cqu.edu.au, visit the My Finances tile to check your account balance and then visit the My Payments tile to pay your fees. Alternatively, you can visit the My Fee Notices tile and generate a Fee Notice for the term to few other payment options. Do you have any questions?
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If so, I will pass your details to one of our specialist teams and they will return your call, as it’s important to us to get you back on track with your studies.
Email for unanswered calls – , sorry we missed you today. We tried to call you to discuss your outstanding debt of___ with the University. As your Moodle access has been suspended, we are concerned that you may be getting behind in your work. Can you please contact us to advise of your current circumstances so that we can assist you to resume your studies? Please call or reply to this email as soon as possible.
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Student Communications Last Updated 12/09/2019 CQUniversity Australia Page 11 of 11 STUDENT REPRESENTATIVE COUNCIL
STUDENT REPRESENTATIVE COUNCIL ACTIVITY REPORT - TERM 2 2019
Meeting Date: Friday, 29 November 2019 Submitted by: Mrs Sharon Connor Coordinator, Student Representative Council Action required: For noting
Strategic Plan Alignment: Our Students
Recommendation: That Student Representative Council note the Student Representative Council Activity Report for Term 2 2019
Issue: This report provides detailed information on the activities of the Student Representative Council.
Background: Established by the Vice-Chancellor and President on 21 October 2014, the Student Representative Council provides reports to the University Council and advice to the University’s management team in relation to student issues.
Rationale: To provide the Student Representative Council with a copy of the report submitted to the CQUniversity Council meeting being held on Monday, 2 December 2019 and the Vice-Chancellor’s Advisory Committee meeting on Wednesday, 4 December 2019.
Consultation: • Ms Amanda Henderson, PASS Program Officer • Ms Tanya Rutherford, Student Mentor and Student Leadership Program Officer • Ms Judith Morgan, Student Advocacy Officer • Mr Lachlan Muller, Student Advocacy Officer
Conclusion: This report highlights the Student Representative Council activities achieved during Term 2, 2019: • Student Representative Council Members • OMG Week Term 2 • Peer Assisted Study Sessions • Chancellor’s Cup • Unisport Nationals Division 1 • Student Leadership Conference • Student Advocacy
Attachment: • Term 2 2019 SRC Activity Report
TERM 2, 2019 ACTIVITY REPORT
This report outlines the Student Representative Council’s activity throughout Term 2, 2019. This includes the Student Representative Council members along with the Student Representative Team (Mentors, Student Advocacy, Peer Assisted Study Sessions, Clubs, Groups and Societies, OMG Week and Sporting activities.
CHANCELLOR’S CUP 2019 CQUNI ASPIRE STUDENT LEADERSHIP CONFERENCE
PEER ASSISTED STUDY UNISPORT DIV 1 TERM 2 OMG WEEK SESSIONS NATIONALS
Contents
2019 STUDENT REPRESENTATIVE COUNCIL MEMBERS ...... 3
OMG WEEK TERM 2 - JULY 29– AUGUST 2 2019 ...... 4
PEER ASSISTED STUDY SESSIONS (PASS) ...... 5
CHANCELLOR’S CUP 18 - 21 AUGUST 2019 ROCKHAMPTON ...... 7
THE 2019 CHANCELLOR'S CUP AWARD WINNERS ...... 8
UNISPORT NATIONALS DIV 1 – GOLD COAST SEPTEMBER 28 – OCTOBER 3 2019 ...... 9
STUDENT LEADERSHIP CONFERENCE 5 - 7 NOVEMBER 2019 ROCKHAMPTON ...... 10
STUDENT ADVOCACY ...... 11
2019 STUDENT MENTOR OF THE YEAR ...... 13
LEARN2LEARN RESEARCH PROJECT ...... 14
STUDENT REPRESENTATIVE COUNCIL ACHIEVEMENTS: ...... 14
WHAT’S HAPPENING IN 2020… ...... 14
REFRESH OF THE STUDENT LEADERSHIP PROGRAM ...... 14
REFRESH OF THE STUDENT MENTOR PROGRAM ...... 15
REUSE REGIFT RECYCLE – PROVOST CQUREUSE CLOTHING DRIVE ...... 15
APPENDICES ...... 16
APPENDIX A ...... 16
THE FINAL NOTE - CHANCELLOR’S CUP – ONE STUDENT’S FEEDBACK ...... 23
2019 STUDENT REPRESENTATIVE COUNCIL MEMBERS
MEMBERSHIP POSITION REPRESENTATIVE Elected members Chair, Student Representative Council Rhianna Wood Deputy Chair, Student Representative Council Emily Bryson Cairns and Far North Queensland Region Higher Education Student Marlon Dela Luna Representative Central Highlands Region Higher Education Student Representative Vacant Gladstone Region Higher Education Student Representative Vacant Indigenous Higher Education Student Representative Brittany Cheel Mackay-Whitsunday Region Higher Education Student Representative Vacant New South Wales Region Higher Education Student Representative Vacant Postgraduate Online Higher Education Student Representative Mark Clarkson Postgraduate International Student Representative Vacant Research Higher Degrees Student Representative Vacant Rockhampton Region Higher Education Student Representative Jeet Mukherjee Skills For Tertiary Education Preparatory Studies Student Representative Vacant South Australia Region Higher Education Student Representative Emily Bryson South East Queensland Region Higher Education Student Representative Vacant Sunshine Coast Region Higher Education Student Representative Michael Clayton Tertiary Enabling Program Student Representative E’Kayla Clarris Townsville And North West Queensland Region Higher Education Student Rhianna Wood Representative Undergraduate International Higher Education Student Representative Sri Durga Bhavani Sarangi Undergraduate Online Student Representative Grant Sheean Vet Student Representative Jasmine Mitchell Victoria Region Higher Education Student Representative Siri Vaishnavi Battula Western Australia Region Higher Education Representative Mechele Negovetic Wide Bay Burnett Region Higher Education Representative Daniel Hicks Appointed members University Council Nominee Vindhya Raj Pokharel Nominated members Alumni Representative Vacant Co-opted members Nil
Rhianna Wood (Chair) and Emily Bryson (Deputy Chair) attended the 2019 Senior Leadership Conference in Brisbane and offered their voice from a student perspective and gained some valuable experience from CQUniversity’s senior staff. Members assisted with OMG Week across their respective campuses.
Rhianna Wood and Vindhya Pokharel (Council Nominee) participated in the Chancellor’s Cup.
The following members attended the 2019 Student Leadership Conference: Rhianna Wood, Emily Bryson, Vindhya Pokharel, Jasmine Mitchell (VET), Michael Clayton (Sunshine Coast), Siri Battula (Victoria) Jeet Mukherjee (Rockhampton) and Mechele Negovetic (Western Australia).
OMG WEEK TERM 2 - JULY 29– AUGUST 2 2019
OMG Week is a chance for students to come on campus, interact with other students, and meet with our vital student support services.
Events held during Week 3 of term across 11 Campuses included: • Academic Integrity Awareness Campaign (What does academic integrity mean to you?) • Student Representative Council - Sport, Clubs & Societies, Mentors, Peer Assisted Study Sessions, Student Advocacy • Student Counselling • Careers advice - Resume' Doctor - bring along your resume' have it checked, meet employers from the Careers Fair • Chaplain Matthew Taylor • Student Life and Wellbeing Centre and Indigenous Student Support Services • Inclusion and Accessibility • Capricornia College - Providing Grab and Go Lunches • CQUni Sports Centre • Office of Social Innovation • CQUni Nutrition • EUS (Engineering Undergraduate Society) • Campus Life Committee • Development Alumni Relations Division • Academic Learning Centre Library / Information Technology services / Bookshop / Birdcage Bar Students could collect information from the Royal Australian Navy on the Noosa campus and participate in fun activities such as making smoothies on juice bikes and relax with free lunches and entertainment across the week at participating campuses.
PEER ASSISTED STUDY SESSIONS (PASS)
PASS improves retention rates within the units and beyond. It enhances student experience by improving things like study and time management skills, helping with exam preparation, and increasing motivation.
PASS provides an opportunity for students to develop relationships and networks with other students and staff, it helps students feel empowered and more connected to the university which is also important for retention. PASS aims to improve retention rates, it enhances the students experience by supporting study and time management skills, allowing students another perspective to understand unit information in a student facilitated group study session. 12 PASS Leaders were engaged in Term 2, 2019 to support 8 Units. 7 PASS Leaders were retained from Term 1, with a further 5 students passing accredited training to become PASS Leaders. PASS supported units in term 2: • ACCT11059 Accounting, Learning and Online Communication • ACCT11081 Introductory Financial Accounting • BIOH11005 Introductory Anatomy & Physiology • BIOH11006 Advanced Anatomy & Physiology • BMSC11001 Human Body Systems 1 • BMSC11002 Human Body Systems 2 • BMSC11005 Foundations of Biochemistry • CHEM11042 Fundamentals of Chemistry
Statements from students who attended term 2 sessions:
I loved the revision work and getting to know other students who are just like me! It made me realise the areas I needed to improve on and know that I wasn't the only one.
Having a place where I could ask questions and gather some insight from a student that had studied the unit prior to me.
Such an amazing study tool. I hope it's there for my future classes!
I really hope PASS is available for Advanced Anatomy for Term 3 2019. I know I will struggle without it. Motivation, understanding, support etc are all things I received from PASS and I hope to for Advanced.
CHANCELLOR’S CUP 18 - 21 AUGUST 2019 ROCKHAMPTON
(CQUni News Article 19 August 2019)
Students from across Australia have been able to make new friends thanks to a team-mixing policy at this year's Chancellor's Cup.
Sydney-based Master of Management for Engineers student Neeraj Atwal and Rockhampton-based Professional Communication student Larah Fedalto (pictured left) found themselves competing for 'South Australia', as part of the move. Neeraj, originally from India, was playing to his strengths in both soccer and basketball and was excited by the chance to meet new friends.
Aussie competitor Larah was strongest at touch football but said her new team members had also helped her learn more about basketball.
CQUniversity students from a dozen campus and study centre locations - as far afield as Perth, Cairns and Melbourne - converged on Rockhampton North campus in August for the annual Chancellor’s Cup sports event.
Around 130 students competed in 10 regional teams across basketball, soccer and touch competitions.
In welcoming the competitors, Vice-Chancellor and President Professor Nick Klomp said that sport was a great way to stay healthy while underpinning the University’s values, including engagement, a can-do attitude, openness, leadership, and inclusiveness. “Playing sport with people who come from different backgrounds, different sporting experiences and different campuses will show a unity that we hope turns into lifelong friendships,” Professor Klomp says.
CQUniversity’s Associate Vice-Chancellor (Rockhampton Region), Kim Harrington said the Chancellor’s Cup started in 2008 and had gone from strength to strength ever since. “This event shows our commitment to sports and camaraderie and gives our visiting students the chance to explore our great Rockhampton North campus”.
Chancellor Mr John Abbott shared his experience from participating in sport throughout university and advised that if it was not for competitions such as the Chancellor’s Cup, he would not have had the friends or memories he has today.
Games culminated in an Awards Dinner on Wednesday evening, featuring Olympian Mark Knowles OAM as guest speaker.
THE 2019 CHANCELLOR'S CUP AWARD WINNERS
BASKETBALL: 1st Rockhampton 2nd Victoria 3rd Mackay Whitsunday
TOUCH FOOTBALL: 1st Rockhampton 2nd Wide Bay Burnett 3rd Mackay Whitsunday
SOCCER: 1st South East Queensland 2nd Rockhampton 3rd Wide Bay Burnett
TEAM SPIRIT: Townsville North West
CHANCELLOR'S CUP BEST OVERALL FEMALE: Lauren Becks - South East Queensland
CHANCELLOR'S CUP BEST OVERALL MALE: Joel Hicks – Rockhampton
CHANCELLOR'S CUP 2019: Rockhampton
UNISPORT NATIONALS DIV 1 – GOLD COAST SEPTEMBER 28 – OCTOBER 3 2019
CQUniversity’s reigning champion Men’s Touch Football team headed into the 2019 Unisport Nationals as favourites to take out the title for the third year running. The team did not disappoint heading to the final undefeated. The team had suffered a number of injuries over the tournament and started the final with only 7 fully fit players against a full QUT squad. CQUni was down by 2 tries close to full time, when they were able to dig deep and score a couple of quick tries to equalize. In nail biting extra time drop-offs, the CQUni team was able to hold off QUT to clench the Gold with a 12-11 win.
CQUniversity’s Men’s Football team that had secured promotion into Div 1 after a 2nd place performance at Div 2, were able to come away in 9th position.
CQUniversity Squash player, Joshua Stack-Masula won his quarter final in a 5 set marathon, however an administration error saw Josh having to replay the match with a new opponent the next day, Josh lost in another marathon 5 set match.
CQUniversity Chiropractic students were able to once again gain valuable practical skills at the nationals by providing participants with assessments and support under the supervision of CQUniversity staff.
STUDENT LEADERSHIP CONFERENCE 5 - 7 NOVEMBER 2019 ROCKHAMPTON
This year’s conference theme was around the power of storytelling as a leadership skill. Workshops included ‘storytelling and curating your own story’ and the ‘power of storytelling in leadership’. “Students were guided and encouraged to build their personal resilience, sense of identify and personal brand,”.
“Students had the opportunity to meet with local Indigenous Elders and members of our multicultural community to hear their stories. These were ‘gifted’ back in digital form, during an honouring ceremony at the close of the conference.”
Students highlights included hearing about the inspiring career and life journey of CQUni Alumnus Dr Melinda Mann, who is now CQUniversity’s Deputy Director, Student Life and Wellbeing and Mr Josh Worley CQUni alumnus, professional engineer and mountaineer from Gladstone, who completed a personal philanthropy project entitled the Vertical Year, in 2018.
His project involved scaling frozen waterfalls in the Canadian Rockies, 6000m peaks in the Peruvian Andes and sheer rock walls in Yosemite Valley, while raising $20,000 and awareness for youth mental health and climate change.
67 students travelled from Tasmania, Geraldton, Perth, Adelaide, Cairns, Townsville, Mackay, Bundaberg, Noosa, Brisbane, Sydney and Melbourne (and Rockhampton). Approximately half were international students, and just over half were postgraduate students. (42 have provided feedback as at 20th November).
40/42 participants responses applauded the 2019 Student Leadership Conference as an overwhelmingly successful event. We have provided a copy (Appendix A) of the general program feedback and the positive impact the conference had on the 5 Senses of Student Success (Capability, Belonging, Connectedness, Purpose and Culture).
Honouring ceremony of the elders is a bit emotional. Utmost respect has been given through standing ovation and a round of applause. We carried in our hearts their precious advice of always giving gratitude to our elders and parents wherever life takes us.
It was a tremendously positive, inclusive and connected experience. It gave me an opportunity to be amongst like-minded people in a safe and supportive environment and I enjoyed every minute of it. The information, skills and friendships I have formed as a result of this conference will influence the future path I take and the choices I make. -I sincerely thank you and CQU for investing in me and giving me the opportunity to build my story, share my story, nurture relationships and develop my leadership skills. STUDENT ADVOCACY
One full-time Student Advocacy Officer on the Brisbane campus and one Student Advocacy Officer working 3 days a week on the Melbourne campus support all students across CQUniversity’s footprint. Student Advocacy has seen an increase in the volume and complexity of requests for assistance against the same period last year, together with growth in the number of students seeking repeat or ongoing Student Advocacy assistance. Advocacy Officers have amended record-keeping processes from the beginning of Term 3 2019 in order to more accurately reflect this growth. 503 cases were handled throughout Term 2, the breakdown of this data can be viewed below.
Most requests for assistance in Term 2 came from the Schools of Engineering and Technology and Business and Law. The majority of requests continue to come from Melbourne and continue to focus on Academic Integrity. Student Advocacy Officers continue to work closely with the Schools, Academic Learning Centre, Academic Integrity and Counselling to support and educate students about Academic Integrity.
Case example, Student Advocacy has provided ongoing support to the first of the graduates to receive a contract cheating allegation with the threat of their award being rescinded. Student Advocacy supported this student through multiple meetings during Term 2 to assist the student to understand the allegation, the process and to assist with their draft response. A Student Advocacy Officer attended the panel meeting to discuss the allegations with the student as a support person. Due to the severity of the allegations and the resultant emotional and mental distress displayed by the student, Advocacy has worked closely with Counselling to monitor the student's well-being and determine the student's risk of suicidal ideation.
Student Advocacy has also been increasingly involved in supporting students through allegations of behavioural misconduct. In one case, this involved providing ongoing support throughout 2019 to a student who had been excluded from the University. A Student Advocacy Officer provided support during and after meetings with senior staff and chaperoned the student arriving and leaving campus.
Student Advocacy continues to ensure students receive fair and equitable treatment in line with CQUniversity policy. Case example, a group of students had been mistakenly awarded a supplementary for an assessment which they had already passed. The Student Advocacy Officer liaised with the Deputy Dean Learning and Teaching and students to ensure they were awarded a supplementary on the appropriate assessment in line with policy.
Work-integrated learning units continue to require considerable Advocacy support, assisting students with complex placement issues. Case example, Student Advocacy supported a student who had been removed from their final placement. Student Advocacy facilitated a meeting with the Unit Coordinator, assisted the student to formulate their response prior to the meeting and supported the student to articulate their issues, acknowledge their faults and demonstrate insight into their actions. As a result, the student was granted another placement opportunity, the student didn’t fail the unit and did not have to submit an academic appeal.
Term 2 has seen an increase in the number of students presenting in a heightened emotional state due to complex emotional, mental, cultural and academic issues. In one case, Student Advocacy supported an emotional and verbally aggressive student who could not comprehend why she had failed through the Appeal process and beyond to achieve the best possible outcome. Student Advocacy liaised with the School, Counselling, Accessibility and Enrolment over a period of six months to ensure that the student received access to Counselling and Accessibility in addition to face-to-face and written feedback, course advice and assistance with enrolment. STUDENT ADVOCACY CASES Term 2 2019
CASES BY SCHOOL AND CAMPUS
CASES BY TYPE AND CAMPUS
CASES BY TYPE AND SCHOOL
2019 STUDENT MENTOR OF THE YEAR
This year’s Student Mentor of the Year award winner (presented at the 2019 Student Leadership Conference) was our longest serving Mentor and Law student, Ms Vivian Hoy. As someone who has seen students she’d supported go from being overwhelmed and in tears, ready to give up, through to seeing them graduate and attain the Bar, Vivian is proud of her Mentees. Where appropriate, Vivian shares openly with her mentors the types of challenges she herself has overcome (and there have been many), which helps students to normalise their experiences and feel supported by someone who truly understands them and what they are experiencing. LEARN2LEARN RESEARCH PROJECT
During Term 2 Tanya Rutherford (Student Leadership and Mentor Program Officer), facilitated a research project through our Mentor program. Selected students were enrolled in the Learn2Learn program which focuses on developing a learner mindset, learning strategies and study resilience in students, with half the students peered with a Mentor. This project compared the effectiveness of a Student Mentor guided Learn2Learn program against a fully self-directed Learn2Learn program. Learn2Learn is a University preparatory program by Learn.Grow.Become.
At present Tanya has finished the final focus group stage of the research, and what she is finding is that although the program in itself was beneficial, having a Mentor to facilitate a weekly discussion around that week’s content (and encourage personal accountability) was significant in keeping on track, remembering and understanding the content, and feeling connected.
STUDENT REPRESENTATIVE COUNCIL ACHIEVEMENTS:
The 2018 Student Leadership Conference organising team receive a commendation for the 2019 Vice- Chancellor’s Excellence Award for Professional Staff.
Pictured: Amanda Henderson and Tanya Rutherford receiving the award from Associate Vice- Chancellor, Kim Harrington.
WHAT’S HAPPENING IN 2020…
REFRESH OF THE STUDENT LEADERSHIP PROGRAM
Fast Fact: The Student Leadership Program was a key element in gaining AshokaU Changemaker Campus status. Both the online certificate program and the annual conference are framed around the Social Change Model of Leadership. At its inception in 2015, we were the second University in Australia (after Curtin Uni) to adopt this leadership model.
After 5 years of the leadership program, the program is being refreshed for 2020. Students wishing to apply for a fully sponsored place to attend the conference (travel and accommodation provided) will need to have completed either the CQU Certificate of Leadership or CQU Certificate of Engaged Leadership and
Gained an additional 30 points through leadership activities during the year (renewed each year). Leadership points are available through the following:
• Volunteering as Student Mentor, Campus Life Committee, Student Representative Council Member (for a minimum of 10 active hours) = 20 points • Attending live Leadership Workshops, Social Innovation Workshops, completing the iChange program = 10 points • Actively performing a leadership role in a CQUniversity affiliated Club or Society = 10 points Students will also need to have a minimum of 75% of their grades at Pass or above to apply for the conference.
The new leadership conference will be smaller (1-day event with a maximum of 50 students), it will include a pre-conference dinner and networking with Alumni.
The entire program will be micro-credentialled.
REFRESH OF THE STUDENT MENTOR PROGRAM
Fast Fact: CQUniversity’s Mentor Program started as separate campus program on Bundaberg, Gladstone, Mackay and Rockhampton during 1996, with the Distance Mentor Program (phone based) starting in 1997.
2020 will see a refresh of the program, this is based on our findings from the Learn2Learn Project as well as benchmarking against other Universities Mentor Programs.
The program will see the introduction of Mentor Coffee Catchup sessions, the creation of a “Share or Find a Study Group Notice Board” in the First Year Hangout, Virtual Drop in sessions for Mentors to ask questions and gain support in their mentoring roles, a modified search criteria to make it easier for students to search for a mentor and mentor group.
REUSE REGIFT RECYCLE – PROVOST CQUREUSE CLOTHING DRIVE
Professor Helen Huntly OAM, (Provost Tertiary Education Division) enlisted the support of the Student Representative Council to coordinate a CQUni clothing drive to help support the many students we have in need of good quality clothing to wear to placements and job interviews. The SRC will extend on this to include all donations of clothing available to students who may be in need.
Clothing will be made available for all students across our footprint during OMG Week in Term 1 and Term 2 2020. Students can select items free of charge. (Limited depending on the number of donations received at each campus). Clothing will be distributed across all campuses participating in OMG Week. APPENDICES
APPENDIX A
2019 Student Leadership Conference feedback The 5 senses of Student Success
Each year students are asked how they felt the conference helped them in relation to the 5 Senses of Student Success.
• Your sense of capability • Your sense of belonging • Your sense of purpose • Your sense of resourcefulness • Your sense of culture Students were also asked if anything had changed for them as a result of the conference, what actions they intend to take as a result of this experience, and finally, Did you finish your personal pitch statement?
Your Sense of Capability • As someone with a disability I still felt very capable. • CQU has got my back. • I felt that I am supported with anything that I decided to do for self-development. • Fulfilled • This event prepared me to whatever path I'm taking in the future. • I felt privileged that I didn't blend into all other CQU students like I have, I was one of 80 who went out of their way to be a part of something so interesting, • No change • I can do this. I can achieve my goals and ambitions. • I am sure i can do more from now • through knowledge comes capability - the conference provided me with new and relevant knowledge. • Have increased a lot. • Motivated • Very well • Before I thought that I cannot socialize with other people but on this conference I proved that I can socialize and be friends with strangers that turn intro friends. :) • I feel my capabilities has increased in terms of knowledge and personality • Improved • Learnt new areas of strengths • Excellent • I am a key person of influence • U can do anything u desire Your Sense of Belonging • Felt very inclusive of all activities and fellow conference goers. • We are all one. • I felt that I am welcomed and comfortable with the community I am in. • Internal • This conference is very helpful and I felt that I belong. Being part of this event let me meet like-minded people and talking with them made me feel that I am not alone. • It connected me to people all over Australia, and made being a CQU student stand out. • Increased as it was great to be with so many like minded people • To look beyond what it presented to me. • i felt very comfortable • This year was particularly friendly - everyone got along and accepted each other for who they are, which inspired a sense of belonging. • Felt very proud on being a part of this conference. • Felt like home • Perfectly • I feel that I still have a lot of things to learn before I fully belong to the group. But I am just starting on this journey and I know at some point I will feel that I am already belong on this wonderful group. • I feel I belong to the university more as I got a chance to meet many friends from all over Australia and got connected to them. • improved a lot more • Yes CQU as a family • Excellent • I am part of a university which values inclusiveness • Family • Increased • Feel more connected to the uni • Networking was very connecting as a distance student • very good • Addressed my belonging to CQUniversity. I am an important part of it.
Your Sense of Purpose • Really put some things into perspective for me, that I know I will carry with me for a long time. • Strive to be the best you can be. • It made me realized that searching for purpose is not that easy but it's always possible for as long as I don't stop from trying. • Forge ahead • The conference made me feel more persistent towards my passion. • Leaders have a responsibility to lead, even if its our own life, this conference shone light of being a leader for ourselves - something I hadn't thought of before; it let us know that, unlike anything we knew about leaders, we are allowed to be a little selfish. • It has increased my faith in being able to achieve my sense of purpose • I am important person in my community. • matched my purpose • Each session really allowed me to explore my personal purpose and ‘why’. Sometime we need guidance to do this, and the conference delivered that guidance. • More determined • Perfectly • I can sense that I have to share my own story. Like what our speakers said. My story maybe boring or not good to myself but to other people who will listen, it can be an inspiration to them. So I will not hide my story and hopefully share it o other people who are struggling like me. • I have now started to search for meaning and purpose of my education and life after connecting to people and learning their stories. • still unsure • to know my inner strength and make my life beautiful • In life yes • Excellent • Refreshing time to be reminded of my “why” • Love urslf • Increased • Fantastic • very good • Reflective of the reason for the existence of my authentic self
Your Sense of Resourcefulness • From both a personal view of resource and from the support of the uni, definitely felt a sense of resourcefulness. • I have the power within. • I felt that any difficulties can be overcome quickly for as long as you believe in yourself. • Limitless resources when looked after • The whole experience is a little bit of challenging but is sure is fun. Stories trigger both negative and positive emotions. From this, I had a deeper understanding on how to connect to others. • I might not think I'm too special but i know I can try to find something about myself that can lead to something great. • no change • I took many notes at each session and from guest speakers which will be valuable. • was full of resources around • This might be improved - even at a session level, I’d like to know about resources I can access from home to help me remember/explore/action my purpose further. • More confident and supported • Very well • I feel that I will be more knowledgeable and smart on being resourcefulness. I just need to practice and work hard to fully utilize my skills and talents to share it with other people. • I am equipped with skills to connect and inspire people around me through stories. • Greatly increased • Very practical now • Excellent • Increased • Clearer • Actually identified that I am, so helped my depression • good • How better I could utilize the existing systems in place at CQUniversity to my betterment.
Your Sense of Culture • This area of the conference for me was a quiet moment to reflect and consider my sense and connection and country. • It matters. • I felt the inclusiveness and diversity and that I freely expressed my true self. • Remain in the surroundings of home. • It is a great opportunity to know the culture and knowing more about the stories of indigenous people. They deserve to be thanked and respected. • is patriotism for a University a thing? Because I felt that. • Increased. It was great to hear first hand of the stories from the elders • I needed reminding. • excellent and diverse.. wonderful • Having the Elders’ stories intergrated into the theme of story telling was great! • Out of this world strengthened, both as a University and Indigenous brothers and sisters, so proud for them • Very well • I am feeling that no matter what is your culture, religion, age, gender, body size, etc. We should treat each other equally. Because we are AUTHENTIC in our own way and we cannot dictate other people just because we want to. We have different stories and battle we are facing and only us can say if we are doing it wrong or right. • I have understood the concept of cultural relativism and it has helped me to get respect the perspectives of people who are different to my culture. • still unsure • respect the culture and pass that information to many • Diverse • Excellent • Increased • I found the culture at the conference very welcoming • Yes • i loved the diversity • CQUniversity being a multi-cultural environment, respect for each other's culture is of great importance • I liked the session with indigenous people because it helped me to open my mind to the imagination of a society that accepts differences and unpopular opinions. • It was a blessing to be around people with such great experience and knowledge. I can never walk in someone else's shoes to experience what they have endured and conquered but I can stand and admire the triumph and tenacity that they have demonstrated to show everyday and give it everything. As a fellow human I would love to inspire hope and greatness like many of our elders and ancestors have done for generations.
What has changed for you as a result of this conference? • A better understanding of me as a person and where I fit. • My outlook of vulnerability. If the environment is safe then it's okay to feel vulnerable. • Finding my passion and purpose is a journey worth looking for. Being a leader should have stories to share in order to lead and motivate others and to contribute change. Each one of us is a key person of influence. • As a human! I have added more value and beautiful people in my life. Thanks for giving me the opportunities. • This conference helped me constructing my story which will help me connect to my target audience. It also boosted my confidence. • Trying to wrap my head around My Story, made its not so boring. • It has changed my mindset. Before the conference, I was in a very dark place. If the SRC hadn't already paid for my flights, I probably would not have attended. The workshops made me think of my story and although painful, it didn't have to end that way. I wouldn't say the darkness has gone as some will always stay, but it is a little brighter - thank you • I returned home tired but invigorated. • I now know my story • my perception towards people and their thoughts • I have been reminded that my story is special and that my passion can be used to communicate who I am as an individual. • I feel my confidence level has improved and have learnt that a Leader is one who understands the people from all perspectives. • Sense of belonging stronger, community spirit soared, Inspired • Taking the time to think about my journey • As an introvert, a wallflower, someone who just listens from a far. This was a total leap on my self. It boosts my confidence, my mental health and other things. I just finished my first term in uni and I am grateful to be part of this amazing conference. So I am very thankful to each and everyone who conducted this conference. • Self reflection was one of the most important part I felt. Motivated by the journey of Josh and panels. • As a result of this conference I am motivated to do more community works and connect with people who are at the margins of society. • some of the workshops changed how I view situations and that you need to always keep working to improve even if only by small increments • Hero within you changed our perspective and your story also created a good interest in knowing our strength and weaknesses • Started to strongly believe my inner strength • Nothing changed but the conference allowed me to be reminded of what I have been doing all these years (i.e. yearn fo more knowledge, my identity as a leader etc.). It is vital to be constantly reminded of who and what I can do beyond what I can comprehend. • I got my business running • its been a great experience to be a part of this conference. i learn many things but the most important thing that i have learn was how to tell my own story to other so that they can inspire from it. • Public speaking • Less depressed with more purpose • re framing a situation is a very good exercise that I have learned • Realisation of the uniqueness of my story/my journey and how important it is to reflect on it.
What actions do you intend to take as a result of this experience? • Embrace the confidence I had at the conference • Build on my story. Build trust and relationships through storytelling. Nurture connections. • Find ways to connect more with international students through joining clubs such as CLC. Share this leadership experience to others. Be more active and share my ideas to existing volunteering roles that I am in. • Be an inspiration to others and help them be also an inspiration to others. Also, keep volunteering. • I think what i will take away from this will be more internal: I can be more proud of who I am and more confident to unapologetically be me. • I had made some decisions before the conference - hard decisions and I wasn't really sure they were the right ones. I knew they were, but I was "refusing the call" (now I know what that is :-)). Now I understand that although I may not be happy with them, it really is the right thing for me now. I need to push the pause button. As hard as that is for me I really need to focus on my health. I have been running for a long time...and I don't need to do that anymore. I need to ask for help. Which I will do next week. I set high expectation of myself, which I will not change, but what I do need to do is to understand that if these expectations are not met or achieved - that is ok and to cut myself some slack and enjoy the journey rather then the failure of sometimes some pretty high goals. I can do my best and no more. • I made some amazingly beautiful new friends who I will keep in contact with. • I am reminded that my passion is key to moving forward in my next steps. I will now use my personal pitch when promoting/introducing myself to others, so I can connect with others on a personal/emotional level. • Have understood the responsibilities that we hold for our society and will improve my leadership quality within me and will one day definitely I am sure that I will become a leader who understands other people. • Continue the roles I currently fill and use this experience to strengthen my capability and enter my new experience as an AIME mentor confident that I can make a difference and small differences are H.U.G.E • Respect and love myself more; put my all into myself and my future • I want to join workshops, activities, conference and something that can help grow my character. Lastly, i want to share my stories to my peers and to know their stories as well. • Utilizing time to the fullest • I have already joined as a volunteer at the organisation called Seniors Australia as a volunteer. I will be a digital mentor to help old Australians to learn digital technologies at age care homes. I want to learn their stories and help them for the contributions that they have made to make this great country. • I intend to give even more focus to my studies and will be attempting to find work or study extra management and leadership type roles • Firstly, I will work on my goals and separate them as a short term goal and long term goals and make to-do list to work on everyday tasks to get the things done • I'm still planning my future with the values taken from this conference. I want to become a good leader to the world. I want to eliminate my fear to involve things, events. I strongly need to stand up. • I am planning to apply to be a mentor, participate more in uni’s social activities • Love myslf more • As result i would take as the learning from others as well as from my own experience. • Story telling as a tools of increasing leadership. I will recommend everyone to follow this one. • Keeping on improving • Be more humble and listen to what others have to say before I speak. • I would work towards being my authentic self and leading from heart. Would be the hero of my journey.
Did you finish your personal pitch statement? (My plan is to be a sports scientist working with elite athletes) Hi, I'm Michelle. I aspire to make peoples' dreams come true. In particular, the dreams of young athletes whose courage and determination I will help guide towards their athletic success.
Hi, I am Cindy G. Wisco, a brave mother of a 2-year old child. I left my stable job back home to purse Master of Professional Accounting at CQUni. I am passionate about waking up everyday to reach my goals and conquering my biggest fears to become a better version of myself.
Yes: I am Khate and I am very passionate about helping children be children. I grew up in a country where I witness children working to feed their family instead of playing or attending school - and I know that it is not supposed to be that way.
I am passionate about helping others to believe in themselves by leading them to see how special and how competent they actually are (or can be). I do this by applying theoretical knowledge and lived experience, along with fun times and bright smiles.
I am Kamalambigai Gnanasekaram and I am passionate on sharing my positiveness among people and bring their positivism and thereby creating a change to eliminate Poverty in the society.
I can
I am a strong, resilience, courageous and determined woman. I’ve fought many battles and only came out stronger. I hope to be able to teach, encourage and support our future young leaders by creating a safe and fair learning environment in the early years to cater to all learners.
I am Trent and I am passionate about travelling and exploring the world, where there are some things that only the world can teach us and cannot be learn in school. So I want to inspire others to navigate the world and do not be afraid to take risk to gain knowledge outside our comfort zone.
Together we can do more
I am working on it!
will share it in my blog soon
I am Sioney and I am passionate about changing people’s perception on children with Down Syndrome by educating people through my own platform on how special these children are.
Kimpossible (Kim’s)
I am a cool, adventurous and crazy guy who likes to have a social impact, help others and live above average life because I can. Work in progress :) Right now it stands as - I want to bring about a change in peoples ideologies towards greener energy resources which would promote its usage and thereby providing a sustainable world to our future generations.
THE FINAL NOTE - CHANCELLOR’S CUP – ONE STUDENT’S FEEDBACK
This is my last semester at CQU, and in the past 1.5 years I only had couple of friends from CQU Sydney. Now after the Chancellor’s cup I have about 80+ friends from different CQU campuses. The 5 days spent at CQU Rockhampton were really great with best facilities provided to all the participants. I would like to recommend this to each and everyone. I wish I could have made it last year as well but at the same time I am glad that I made it this year. The one team for all sports approach is excellent as everyone came to know about different sport and their rules. The mixed teams of men and women was also another good part of the tournament as it showed everyone how to compete together. Took home a lot of positives and thousands of memories. One of the best tournaments I have ever been too. Congratulations to the organisers for this wonderful experience that you’ve provided to all of the participants.
STUDENT REPRESENTATIVE COUNCIL
STUDENT REPRESENTATIVE COUNCIL MEETING DATES 2020
Meeting Date: Friday, 29 November 2019 Submitted by: Mrs Sharon Connor Coordinator, Student Representative Council Action required: For noting
Strategic Plan Alignment: Our Students
Recommendation: That Student Representative Council note the proposed 2020 Student Representative Council meeting dates and locations.
Issue: The Student Representative Council Terms of Reference states that the Student Representative Council is to convene at least every second month during academic terms.
Background: Student Representative Council meetings are scheduled with the intent to provide a platform for students to discuss issues as they arise with academic terms. It is important to avoid dates that clash with major student events such as graduations and exam periods, and to avoid clashing with other CQUniversity committee dates, to ensure maximum opportunity for CQUniversity executive management to attend.
Rationale: The proposed 2020 meeting dates have been selected in consultation with the 2020 committee dates set by the CQUniversity Governance Division, in an attempt to avoid graduations, public holidays, exam periods, and other notable dates and to maximise executive management attendance. For consistency, meetings will continue to be scheduled for Tuesdays from 1.00pm.
The majority of meetings will be held via videoconference, with the exception of face‐to‐face meetings that will be convened as per below:: • One major CQUniversity campus location • November meeting to be held in Rockhampton to coincide with the annual CQUniversity Ball.
Consultation: • Ms Kylie White, Director Governance
Conclusion: The Student Representative Council note the proposed 2020 meeting dates and locations.
Attachment: • 2020 meeting dates and locations
Student Representative Council 2020 Meeting Dates
Name: Student Representative Council
Current as at: 26 November 2019
Version: Draft
Term 1 – 2020 Campus Agenda Submission Date
Week 2 Tuesday, 17 March Videoconference Monday, 9 March
Week 6 Tuesday, 21 April Brisbane* Monday, 13 April
Week 10 Tuesday, 26 May Videoconference Monday, 18 May
Term 2 - 2020 Campus Agenda Submission Date
Week 2 Tuesday, 21 July Videoconference Monday, 13 July
Week 6 Tuesday, 25 August Videoconference Monday, 17 August
Week 10 Tuesday, 22 September Videoconference Monday, 14 September
Term 3 - 2020 Campus Agenda Submission Date
Week 1 Monday, 2 November Videoconference+ Monday, 26 October
Week 3 Friday, 27 November ** Rockhampton* Friday, 20 November
* Denotes face-to-face meetings +To coincide with the Student Leadership Conference **To coincide with the CQUniversity Christmas Ball on Saturday, 28 November 2020