Scrutiny Meeting papers

Police and Crime Panel

Monday 7 November 2016 at 10.00 am

Cabinet Suite - Shire Hall, Gloucester

Police and Crime Panel

Monday 7 November 2016 at 10.00 am

Cabinet Suite - Shire Hall, Gloucester

AGENDA

ORGANISATION ITEMS

1 APOLOGIES Stephen Bace

2 MINUTES OF THE PREVIOUS MEETING (Pages 1 - 8) Stephen Bace

3 DECLARATIONS OF INTEREST Stephen Bace

SCRUTINY ITEMS

4 CHAIRMAN'S UPDATE Cllr Roger Wilson

5 UPDATE ON NEW OPERATING MODEL PCC Martin Surl

6 POLICE AND CRIME PLAN (Pages 9 - 36) Richard Bradley

7 CHIEF EXECUTIVE'S REPORT (Pages 37 - 48) Paul Trott

MEETING DATES

3 February 2017 14 March 2017 Membership – Cllr David Brown, Cllr Barry Kirby, Cllr Nigel Robbins, Cllr Brian Tipper and Cllr Roger Wilson (Chairman) Cllr Julian Beale, Cllr Gerald Dee, Cllr Collette Finnegan, Cllr Rob Garnham, Cllr Bruce Hogan, Cllr Karen McKeown, Cllr Chris Nelson and Cllr Keith Pearson

Date Published:28 October 2016 Added Members - Adrian Connor (Independent Member), Cllr Helena McCloskey (Cheltenham Borough Council) and Martin Smith (Independent member)

(a) DECLARATIONS OF INTEREST – Members requiring advice or clarification about whether to make a declaration of interest are invited to contact the Monitoring Officer (Jane Burns 01452 328472 /fax: 425149/ e-mail: Jane.Burns@gloucestershire.gov.uk) prior to the start of the meeting.

(b) INSPECTION OF PAPERS AND GENERAL QUERIES - If you wish to inspect Minutes or Reports relating to any item on this agenda or have any other general queries about the meeting, please contact: Stephen Bace, Senior Democratic Services Officer (Scrutiny Team) :01452 324204 /fax: 425850/e-mail: [email protected] (c) GENERAL ARRANGEMENTS 1 Will Members please sign the attendance list. 2 Please note that substitution arrangements are in place for Scrutiny (see p64 of the Constitution).

Please note that photography, filming and audio recording of Council meetings is permitted subject to the Local Government Access to Information provisions. Please contact Democratic Services (tel 01452 324202) to make the necessary arrangements ahead of the meeting. If you are a member of the public and do not wish to be photographed or filmed please inform the Democratic Services Officer on duty at the meeting.

EVACUATION PROCEDURE - in the event of the fire alarms sounding during the meeting please leave as directed in a calm and orderly manner and go to the assembly point which is outside the main entrance to Shire Hall in Westgate Street. Please remain there and await further instructions.

Agenda Item 2

POLICE AND CRIME PANEL

MINUTES of a meeting of the Police and Crime Panel held on Tuesday 20 September 2016 at the Members' Room - Shire Hall, Gloucester.

PRESENT: Cllr Collette Finnegan, Cllr Bruce Hogan, Cllr Brian Tipper, Cllr Rob Garnham, Cllr Roger Wilson, Clllr David Brown, Cllr Gerald Dee, Cllr Chris Nelson,

Substitutes: Cllr Steve Lydon for Cllr Karen McKeown

In attendance: PCC Martin Surl, Richard Bradley, Paul Trott, Stephen Bace

Apologies: Cllr Julian Beale, Cllr Barry Kirby, Cllr Nigel Robbins, Cllr Keith Pearson, Cllr Helena McCloskey, Martin Smith and Adrian Connor.

27. MINUTES OF THE PREVIOUS MEETING

The Minutes were agreed as a correct record.

There was some discussion regarding the press release that had been issued following the previous meeting detailing the Panel’s recommendation in relation to the senior appointments.

For clarity the Police and Crime Commissioner outlined that he had followed the procedure within the legislation and would be responding to the Panel advising them to direct their concerns to the Police and Fire Minister.

The Chairman explained that the Panel had set out their views regarding the appointment in their letter to the Commissioner.

28 ANNUAL REPORT

28.1 Martin Surl introduced the Annual Report which had been delayed due to the PCC Elections. The Report aimed to assist the Panel in reviewing and scrutinising decisions made and actions taken by the Commissioner and his office.

28.2 One member stated that he would have expected to have seen some detail on progress against the objectives within the Police and Crime Plan, but recognised that this came to the Panel in the form of the quarterly highlight reports and updates from priority leads.

28.3 The Commissioner was asked a question about the ’40 more officers and 200 special constables to be recruited in the next four years’. It was explained that the

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recruitment drive was going well and the Constabulary was ahead of target. The Constabulary was moving towards 1060 officers.

28.4 Members welcomed the format of the report stating that it was easy to read and provided a good overview of the activity that had been undertaken over the previous year. Members commented that this was a report members of the public would look at.

28.5 One member referred to the Hate Crime Strategy and expressed disappointment that not all districts had been invited to the launch. In response it was explained that the issue had now been resolved and that invitations had been issued.

28.6 Members of the Panel who had attended the Police Open day stated that it has been an excellent day and very informative.

29 COMMUNITY SAFETY REVIEW REPORT

29.1 Richard Bradley introduced the report from John Bensted, commissioned by Leadership Gloucestershire, which provided a review of Gloucestershire’s ‘Community Safety Landscape’ in order to assess current strengths and areas for improvement. The review had been a part of Gloucestershire’s bid to become a Combined Authority. The closing date for the Consultation was 3 October.

29.2 Three options were outlined within the paper: The first retained Community Safety Partnerships (CSPs) in each district with the Chairs meeting every 2 months; the second option included the creation of a Gloucestershire Community Safety Partnership (GCSP)working in close partnership with six district level CSPs; the third option involved the creation of an overarching Gloucestershire Community Safety Partnership with local Multi-Agency Forums to implement delivery on a local level, i.e place based.

29.3 It was suggested that there was no coherence between partnerships, plans and strategies in Gloucestershire for Community Safety. An example was given about Domestic Homicide Reviews in that there were no current strategic oversight and ensuring that the learning is shared.

29.4 The Chairman asked that his thanks be passed on to John Bensted for an excellent report. He asked that following the consultation, who would drive the work forward and help facilitate the change? Richard Bradley suggested that part of his role would be to take the work forward following the consultation.

29.5 One member expressed a number of concerns that would be fed back into the consultation. This included a question around the independence of the review, questions regarding where safeguarding sat within the structures, and a question around whether a case had really been made for the third option.

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29.6 With regards to safeguarding it was suggested that currently there were no clear relationship with other partners and that a bigger model was needed that would show how the structure would relate to other partnerships.

29.7 The Panel was informed that when considering who would lead the review, enquiries had been made nationally and across the south west to identify someone with the necessary skills. In the end it was felt that John Bensted was the right individual.

29.8 Some members of the Panel spoke positively about the review and stated their full support for option 3. Some members also suggested that the Police and Crime Commissioner’s Office should be driving the transformation in this area and potentially chairing a Gloucestershire Community Safety Partnership.

29.9 One member expressed a slight reservation with option 3, explaining that it was important to ensure that the Multi-Agency Forums were able to deliver locally and that there was not too big a gap between their work and the work of the strategic body.

30 UPDATE ON DEVELOPMENT OF POLICE AND CRIME PLAN

30.1 Richard Bradley introduced the report explaining that the final version of the draft would be considered by the Panel in November for final adoption. This was an opportunity for observations and comments. The plan had gone out for public consultation throughout August with 63 responses received. In general there was a lot of support for the plan and the direction being taken. Where comments were made about policing in general, these were fed back to the Chief Constable.

30.2 Cllr Rob Garnham referred to some of the statements made within the first few pages of the plan which he felt needed some clarification in order to ensure that they were not misinterpreted or a misrepresentation of the facts. He was concerned that the statements could be read as being critical to the Police Authority which had preceded the role of Police and Crime Commissioner.

 On page 58 there was reference to the temporary positions for the Chief Constable, Deputy, and Assistant positions. He explained that they had been made temporary in order that the incoming Commissioner would have the power to choose the individuals they wanted.

 With regards to the lack of an ICT strategy and criticisms around the financial plan, it was explained that, again, it was felt that the best way to proceed was to wait for the incoming Commissioner, and that at the time of the MTFS the precept increase assumptions were based on permissible levels.

 On page 59 there was a reference to the collaboration on road policing, firearms and serious crime. He suggested that a lot of this was in place prior to the Commissioner taking up the position.

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 On page 62 it stated that Coleford Police Station was under threat of closure; Cllr Garnham stated that the plan was for it to be relocated and to follow a model that had worked in Tewkesbury.

 On page 63 a statement was made around years of inactivity at the Lansdown Road site. It was explained that each year the Police Authority had received reports from the Treasurer on the market activity and the decision was made not to sell and make a loss. The site had been changed so that residential usage was an option during that time, increasing its value.

30.3 In response the Commissioner explained that he held the Police Authority in high regard. He explained that in the plan he was stating facts regarding the position of the Constabulary when he had taken office.

30.4 In response to a question, it was explained that the figure of £3.4m saved on the investigative centre was based on figures provided by the Chief Finance Officer and shared with the panel at a previous meeting. With regards to abstractions referred to on page 10 of the report, this was taken from the HMIC report.

30.5 Some members commented that they were pleased to see an increase in measurable objectives within the plan and that the Panel looked forward to seeing them measured in the quarterly report. It was explained that a process was underway to capture baseline data and where relevant the data would be included.

30.6 One member suggested that in addition to the priorities within the report, that a priority could be established around rural communities. With a large proportion of the County living in rural communities, it was suggested that there was an enormous challenge around providing visibility and tackling the perception of crime. In response, the Commissioner stated that he was planning on sticking with his six priorities but that rural communities was one of the areas he was looking to highlight.

30.7 It was suggested that the plan could include a more explicit reference to the Community Safety Review.

30.8 There was some discussion around the expectation around a plan to challenge illegal use of mobile phones and other devices. Members welcomed this approach explaining that it was becoming socially unacceptable. The Commissioner explained that this was an ambitious and challenging area to target.

30.9 In response to a question, it was explained that there was a move away from a reliance on cross force aid and now there was a focus on collaboration in a more formal way so that there was no reliance on spare capacity to cover gaps.

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30.10 One member raised concerns regarding the 101 non emergency number and targets being missed. The Commissioner explained that he had raised the issue with the Constabulary and acknowledged that there had been a dip in performance in the last twelve months. He agreed to provide a full response to the Panel within the Chief Executive’s report at the next meeting. ACTION Martin Surl/ Paul Trott

30.11 One member commented that he had received a quick response to the non emergency email service and felt that the public should be encouraged to use that.

31 CHIEF EXECUTIVE'S REPORT

31.1 Paul Trott introduced the report outlining that one complaint had been received and had been discussed with the Chairman. The Deputy Chief Executive from Wiltshire would be investigating. The Panel would receive further details about the complaint confidentially. ACTION Paul Trott/ Stephen Bace

31.2 It was explained that Gloucestershire was involved in a number of collaborations and cooperation with neighbouring forces covering a vast range of services. The Commissioner had met with the PCCs for Avon and Somerset and Wiltshire to agree a consistent vision for Tri-Force collaboration going forward. The core programme scope would include a single ICT service being delivered to all parties, an early agreement to a single set of terms and conditions for all officers and staff within the Constabularies and a single HR service. A single operational finance service would be included to meet the Chief Constable’s obligations under the Code of Practice on Finance.

31.3 The steps relating to this programme would be subject to the delivery of satisfactory business cases and governance to ensure local service delivery of the local police and crime plans was maintained. Members understood that it was important that the collaboration worked in the best interests of Gloucestershire, while recognising that there was a duty to collaborate. It was commented that the process of drawing up these arrangements had been very demanding on the team and that the savings for Gloucestershire were potentially moderate compared to the savings for the other force areas.

31.4 The Chairman reminded members that a meeting of the Police and Crime Panel Chairs for Gloucestershire, Wiltshire and Avon and Somerset had been arranged for 22 September and that he would report back at the next meeting on the discussions. The aim of the meetings was to ensure a joined up scrutiny process of the collaborations. ACTION Roger Wilson/ Stephen Bace

31.5 The Office of the Police and Crime Commissioner had received data enabling a comparison of procurement costs in Gloucestershire compared to other force areas.

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There did not appear to be any particular areas of concern relating to procurement costs for Gloucestershire Constabulary. In particular, members noted that with regards to face to face interpreting service Gloucestershire paid £120.00 for a period of time in comparison to the England Wales average of £340.00.

31.6 It was explained that the Home Office made it mandatory to procure some services nationally. Gloucestershire Constabulary was part of a four force collaboration on procurement that allowed common framework agreements to be used.

31.7 Members welcomed the inclusion of crime statistics in the report and the fact that it suggested lower levels of crime in comparison with other regions. It was recognised that it was harder to find statistics that measured Gloucestershire as a whole.

31.8 It was explained that there were no joint or shared posts with other public authorities at this time.

31.9 In response to a question on ‘hate crime posts’ it was explained that countywide approach was being developed. Currently several people had responsibility in this area.

31.10 In relation to the Policing and Crime Bill, it was suggested that it would be useful for the Panel to receive a briefing in the New Year explaining how the changes would impact the Office and what additional responsibilities were being taken on. ACTION Martin Surl/ Lead Members

31.11 One member asked how good the force was in terms of compatibility of software and equipment with other forces regionally. In response it was explained that at the high end operation level the force was very good. With regards to IT equipment the force was improving and work was underway to better align ICT, HR and Finance systems through the Tri-Force Enabling Services Collaboration referred to above. .

32 TASK GROUPS

32.1 The Chairman introduced the one page strategy for a task group on ‘blue light collaboration’. The aim of the work was to understand the implications of potential legislative changes regarding the role of the Police and Crime Commissioner, in particular from the Policing and Crime Bill 2015-16. In addition the group aim to understand what collaboration is already underway between blue light services and the Police and potential for this to increase in the future.

32.2 The Commissioner and his Office had suggested some amendments to understand the financial and strategic issues around collaboration with the fire service and potentially ambulance service.

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32.3 Members agreed to set up the task group with consideration to be given at the first meeting of the group as to any changes that would need to be made to the focus of the review.

32.4 The Chairman suggested that a one day evidence day be held to meet with all partners and that value would be added by taking an independent look at the issues.

33. APPOINTMENT OF INDEPENDENT CO-OPTED MEMBER

33.1 The Chairman explained that a recruitment process had been undertaken for the position of non elected independent co-optee to the Panel as Martin Smith had served his four year term.

33.2 Interviews had been held on 7 September by the Lead Members of the Panel and the members had unanimously agreed to reappoint Martin Smith for another four year term.

33.3 The Panel ratified the appointment.

.

CHAIRMAN

Meeting concluded at 3:30pm

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Page 7 This page is intentionally left blank Agenda Item 6 Police and Crime Plan Office of the 2017-2021 Police and Crime Commissioner Gloucestershire ‘Less crime, more peace and good order’

Page 9 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021 Contents

Introduction 3 1. Accessibility and Accountability 13

My Approach 4 2 .Older but not overlooked 15

Continuing the journey 4 3. Young people becoming adults 16

A stabilising influence 4 4. Safe days and nights 17 Gloucestershire Police for Gloucestershire people 4 Domestic abuse 18 The most qualified 5 Knife (weapon) crime and burglary 19 The Strategic Policing Requirement (SPR) 6 CCTV review 19 The SPR focuses on 6 Data Sharing – ‘dare to share’ 19 Strengths Based working 7 Review of Crime Reduction 20 Restorative Gloucestershire 7 Neighbourhood Watch and other schemes 20 Voluntary Community Sector 7 5. Safe and social driving 21 Victims 8 Road crashes and casualties in Gloucestershire 22 Commissioner’s Fund 8 Effective road safety 22 The police estate 8 My safe & social driving priority will be 23 For our children’s children 9 Solving your road safety problem? 23 Neighbourhood policing 10 Enforcement 24 Mounted Section 10 Education 24 Rural policing 11 6. Safer Cyber 25 Code of Ethics 11 A green and pleasant county 11 Performance and Delivery 26 A compassionate approach 12 The policing priority 12

2 www.gloucestershire-pcc.gov.uk Page 10 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021

My Police and Crime I will give particular consideration to the factors below Plan for 2017/21 will which are further explained in the next section of this plan: augment the successes • The Strategic Policing Requirement (SPR) – having due regard to this achieved during my – working with our previous term of office. • Strengths based working communities My priorities will remain • Voluntary and community sector – valuing their the same but will include new areas for contribution and support development based upon my recent • Restorative Gloucestershire – continuing to support election manifesto and my commitment to this positive work succeed. • Victims – putting the victim at the heart of what we do

• Community safety review – implementing the The priorities of the plan are: recommendations. • Accessibility and accountability I look forward to working with you all during the next four years and, in particular, the valued contributions which • Older but not overlooked I hope you are able to make in the delivery of this plan. • Young people becoming good adults My aim is that the plan will be delivered through the • Safer days and nights inclusion and involvement of the many partnerships, and communities we have in Gloucestershire with the aim of • Safe and social driving making it a safer place in which to live and work.

• Safer cyber. Thank you

Martin Surl www.gloucestershire-pcc.gov.uk 3 Page 11 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021 My approach Continuing the journey Gloucestershire Police for Gloucestershire I do not think this is the time for a change of direction, people not least because it would be disruptive to the police The Home Secretary has been very clear that there will and the many organisations with which the Constabulary be no forced mergers of police forces but she expects, and I work. Having brought the police through a period indeed requires them to collaborate, share services and of unprecedented austerity and re-organisation, further play their part in policing the United Kingdom through change could threaten the stability of the Constabulary. the Strategic Policing Requirement (SPR). I am clear about where I stand on the issue of mergers and my I also believe policing and politics should be kept separate. fellow commissioners in the South West are aware of my Policing should serve and protect all people, regardless of position. their political stance. The Police and Crime Commissioner (PCC) should represent the public and challenge policing I want the Chief Constable of Gloucestershire to focus on of the county from an independent position unencumbered keeping Gloucestershire safe, working primarily on local by party politics. issues that affect your communities whether in Gloucester, Cheltenham, Stroud, Tewkesbury, the Forest of Dean or A stabilising influence the Cotswolds. Of course, I recognise that Gloucestershire Constabulary cannot stand alone and must be an integral When I took office, the Constabulary’s Chief Constable, part of UK policing but what does that mean? Deputy Chief Constable and Assistant Chief Constables were all temporary. Within six months, I appointed Whilst keeping Gloucestershire’s independence, I will Gloucestershire’s first woman Chief Constable and the develop our relationship with our closest neighbours in temporary team of four was replaced. It has subsequently the South West and other adjoining forces to make sure been reduced to a strong team of three with whom I enjoy Gloucestershire is protected from organised gangs and a strong professional working relationship. criminals, because criminals have no respect of borders. During the next four years, I will ask the Chief Constable It was also a shock to learn the Constabulary had no to ensure the Constabulary is fully interoperable not only ICT strategy and a financial plan that was based upon with police in the South West but also with adjoining forces council tax increases that were double the permissible in Wales, West Mercia, Warwickshire, and Thames Valley, level. It was both a surprise and concern that most of its so that policing on our borders is seamless. police stations and buildings were in a shocking state of repair. We now have one of the best state-of-the-art custody facilities in the country which, together with other investments in the police estate, has helped save local taxpayers around £10m.

4 www.gloucestershire-pcc.gov.uk Page 12 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021

That means: The most qualified • We will keep our Chief Constable who will focus her I will never forget that I was chosen by people in attention on Gloucestershire Gloucestershire to be their first Police and Crime Commissioner and I will always put them first. Since • We will share resources when it makes operational or being elected in November 2012, I have agreed to financial sense to do so Gloucestershire sharing its roads policing, firearms, dogs, • We will aim for a common ICT platform on which and serious crime capability with Avon & Somerset and Gloucestershire will lead, which in turn will save Wiltshire Police. several million pounds and make us interoperable. I will continue to explore collaborative opportunities to In this turbulent world, you will have a police force work with Avon and Somerset and Wiltshire Police to that is fully integrated into UK policing and meets the identify areas to improve efficiency and effectiveness. I will needs of the SPR which is fully focused on the needs of also extend opportunies to collaborate with other police Gloucestershire’s city, towns, villages and people. partners or agencies where relevant. (See annex 1)

I will ensure that the Constabulary’s business plan is I decided against integrating forensics because it was not integrated into this plan and that the performance and in our best interest and full integration of Special Branch delivery are in alignment to create a cohesive approach. function will only happen when the financial package is right. With my 35 years of local, national and international By 2020, Gloucestershire Constabulary must be a fully policing experience now fully focused on Gloucestershire I integrated, fully interoperable force within the UK police feel confident and qualified to represent Gloucestershire’s structure that is fully focused on serving the needs of interest locally, regionally and in Westminster and Gloucestershire. Whitehall.

Due regard As PCC I have to give due regard to:

• The Strategic Policing Requirement

• Home Secretary directives

Similarly the Chief Constable has to give due regard to the above and, in addition, to my Police and Crime plan.

This plan seeks to support these principles. www.gloucestershire-pcc.gov.uk 5 Page 13 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021

The Strategic Policing Requirement (SPR) The SPR focuses on: The SPR has been issued in execution of the Home National Threats – the risks of criminal or terrorist threats Secretary’s statutory duty to set out what are the national and harms or other civil emergencies that require a cross- threats and the appropriate national policing capabilities boundary policing response e.g. terrorism, organised required to counter those threats. I will have regard to the crime, civil emergencies, public order or safety, large scale SPR in the delivery of this plan. cyber incident and child sexual abuse

The SPR is focused on what, in strategic terms, the Capacity and contribution – the combined national police need to achieve rather than how it is achieved. It is capacity of police forces to respond to these threats in structured in two parts, considering threats and response terms of outcomes sought respectively. Capability – that police forces need to maintain in order to The SPR supports the PCC and Chief Constable to ensure achieve these outcomes they fulfil national responsibilities, namely: Consistency – among forces for certain key specialist • Helps the PCC, in consultation with their Chief capabilities when the resources from more than one force Constable, to plan effectively for policing challenges need to be integrated or work alongside each other that go beyond their force boundaries; Connectivity – the arrangements by which resources • Guides Chief Constables in the exercise of these from several police forces may effectively be coordinated functions; or mobilised together with those of other agencies such as the Security Service or National Crime Agency. • Enables and empowers PCCs to hold their Chief Constable to account for the delivery of these functions. Future responsibilities There are a number of additional responsibilities that are likely to be devolved to Police and Crime Commissioners during my new term of office, these include :

Complaints against police – The Policing and Crime Bill will seek to create greater independence in the process used to investigate complaints against police. This will be achieved through use of the office of the PCC who will provide a level of independence, that is implicit through their role and function, in the investigation process.

6 www.gloucestershire-pcc.gov.uk Page 14 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021

Fire and Rescue – the Policing and Crime Bill will, in institutions, asset-based community development draws addition to the above, support a number of measures upon existing community strengths to build stronger, more including further collaboration between the police, fire and sustainable communities for the future. rescue and ambulance services. Socially inclusive communities not only feel safer, they Beyond this there is also the potential for Government to are more resilient, happier and healthier places to live and devolve further responsibilities to PCC s for oversight and work. As part of the community, the police are well placed control of the Fire and Rescue Service. to support citizens coming together in positive association to make change happen. Criminal Justice – There is the potential for the Government to devolve further responsibilities to PCCs Whilst it is not for us to define what changes are to be in relation to key areas of Criminal Justice, these could made, our connecting and sharing assets will support and empower citizens to take greater control over their own include; lives. • Offender management

• Youth justice Restorative Gloucestershire

• Courts To continue and further develop the positive work delivered by Restorative Gloucestershire which is now • Victims and witnesses recognised as one of the leading restorative practice • Crown Prosecution Service approaches in the UK.

Strengths based working (Asset Based The outcome of the review of Community Safety Community Development) in Gloucestershire (2016) To further develop the practice of asset based community This review was conducted as part of the Gloucestershire development by working with communities in order to bid to government to become a Combined Authority and maximise and value their strengths. has community safety as a key element.

Asset-Based Community Development (ABCD) is a The review has resulted in a fully cohesive and integrated new approach to the development of stronger and safer approach to community safety and this will be reflected communities. It is at the centre of a large and growing in the delivery of this plan. Through this I will strive to movement that considers local assets as the primary maximise the benefit of multi-agency working including building blocks of sustainable community development. the valued contribution of the voluntary sector and our Building on the skills of local residents, the power of communities. local associations, and the supportive functions of local www.gloucestershire-pcc.gov.uk 7 Page 15 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021

The forthcoming Victims’ law will reinforce the principles of the Victims Code of Practice and strengthen the voice of the victim giving them proper support and protection.

Commissioner’s Fund My Police and Crime Plan will continue to support police & community projects and programmes that are seeking to break the cycle of harm and offending. 1% of the policing budget, c.£1 million will continue to be set aside to finance projects and programmes that support delivery of the Voluntary and community sector (VCS) Police and Crime Plan priorities. The valued contribution of the voluntary sector can never be underestimated and it is for this reason that it continues Mental health to be a key partner within this plan. There are more than It is estimated that one in every four people have either 2,500 voluntary and community sector organisations experienced or live with a mental health condition. within Gloucestershire who are all able to contribute to the Therefore it is important to recognise the impact that delivery of this plan. mental health issues can have on an individuals wellbeing, I will encourage the Constabulary to work closer with the irrespective of their age. These issues can also impact VCS and create strong partnership arrangements. on the wider community , support agencies and in some cases lead to an individual entering the Criminal Justice Victims system. We all have a duty to work together in recognising The service and support provided to victims should be at this and where practicable offering a pathway to the right the heart of our approach. I have recently commissioned support. a support service for victims in Gloucestershire which is now being delivered by Victim Support, a professional and The police estate experienced organisation. Many valued community police stations were closed We also have a duty to comply with the Victims Code of before I took office and in my 2012 manifesto I promised Practice 2015 and I will ensure that the Constabulary is not to close any more. I could see no need for further compliant with this and in doing so augment the service closures then and have kept that promise. provided to victims. Barton Street Police Station was included in the closure list in 2012 but was saved, refurbished and retains

8 www.gloucestershire-pcc.gov.uk Page 16 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021

an important role at the heart of that multi-cultural • After years of inactivity in Cheltenham, the Lansdown community. Coleford Police Station was also under the Road site which includes the former county police HQ, threat of closure in 2012 but under my direction has been the former HQ buildings and the former Cheltenham expanded, refurbished and renamed ‘The Forest of Dean Police Station is now for sale which will generate much Police Station’. needed funds.

Furthermore, I expect that all police stations that remain In total £10 million has been saved and running costs will be fully maintained, have better public and disabled reduced. access, and become an integral part of the communities they serve. For our children’s children I have already touched on Gloucestershire’s new state-of- I am planning much further into the future than the next the-art custody facility but there has been a considerable four years. I want our children and grandchildren to live in improvement in many of the Constabulary’s other a county that is safe and served by a good, able and well- buildings including developing the headquarters campus resourced police service. That is why I have set aside £2 at Waterwells, Gloucester. This has been achieved at a million to develop the Bamfurlong Operations Centre on fraction of the cost of provisional plans drawn-up by the the junction 11 of the M5. old police authority and considerable savings to local With its proximity to the motorway network, it is an ideal council tax payers: location to build partnerships with other agencies to • £1.5 million was saved on revisions for the new develop a centre that will be of strategic importance to our custody facility after the original plans became bogged county. down by escalating costs and indecision Likewise, I am working with Cotswold District Council • £3.4 million was saved on a new investigative centre and the Ministry of Justice to release the police station in which, thanks to decisive action by my office, was Cirencester for redevelopment with the former Magistrates opened years ahead of schedule Court, Forum car park and adjacent roads to support and enhance the economic future of the town. Agreement in • The failing and expensive Bearland site in Gloucester principle has been reached on provision of a new town was sold to the County Council for a package worth centre police station that will be fit for future policing. in excess of £500K and with the police retaining a reception area and operational base on the ground I will also explore with the Chief Fire Officer real estate floor- another project that had been dogged by options that may benefit both services. indecision before I was elected

• Cheltenham’s new community police station opened in March 2016 www.gloucestershire-pcc.gov.uk 9 Page 17 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021

Neighbourhood policing The delivery of a small mounted capability section I agree with HMIC that due to unprecedented budget Gloucestershire would enable the Constabulary to improve cuts there is a risk to neighbourhood policing, namely public confidence, potentially generate income through that the time neighbourhood teams can dedicate to their mutual aid and enhance the Constabulary’s operational principal functions in their communities is being eroded. capabilities and capacity. This is due to a combination of a broadening of their Mounted patrols would be part of the neighbourhood roles in some areas and more frequent reassignment of model working alongside other neighbourhood officers duties (‘abstractions ‘). I fully acknowledge and appreciate in the communities most in need. They would also bring that the Chief Constable has to make difficult decisions a reassuring presence to officers confronting potentially about where resources should be concentrated, but violent situations and when policing our busy night-time neighbourhood policing is, in my view, vital to the overall economy. effectiveness of policing. Funding from the social stock exchange, which connects Therefore I will expect the Chief Constable to develop social impact businesses with investors looking to a plan with my office and local people to maintain and generate social or environmental change, would be develop neighbourhood policing in your communities. dependent on the horses being available to engage with We must also recognise that up to an additional 50,000 vulnerable community groups and organisations. These houses will be built in Gloucestershire over the next 20 could include the National Star College and people with years bringing a commensurate demand on services physical disabilities and mental health issues when the horses are not needed for operational duties. This would fit in very well with the community engagement element of Mounted section the mounted section’s duties. There has been much interest and comment on the possibility of the Constabulary acquiring its own mounted section. The two horses we have at the moment comprise the final phase of an extensive trial which has so far been founded on sound academic and physical research.

If the trial is successful, there is a high expectation that Gloucestershire will have a mounted section funded through the Social Investment. This would lead to an additional four officers, horses, training and equipment at very little, if any, cost to the Constabulary.

10 www.gloucestershire-pcc.gov.uk Page 18 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021

Rural policing A green and pleasant county for now and in the Gloucestershire’s countryside is a beautiful place in which future to live and offers a lifestyle to which many in our county The Constabulary employs almost 1800 people, owns aspire. However, the picture postcard image often hides many buildings and operates more than 400 vehicles. crime and poverty, which can be on a par with urban While I am Police and Crime Commissioner, it will operate areas. Crime has become an increasing concern in rural in as responsible and sustainable a way as possible. areas over the past few years. In many surveys, crime and Already Gloucestershire is the only force in the UK to hold anti-social behaviour (ASB), law and order and policing ISO 14001 accreditation which ensures the Constabulary are the most important issues for rural communities, measures energy consumption and reduce waste. It will second only to the National Health Service. not only maintain that accreditation but also it will go further by seeking new opportunities to reduce waste & The extent of crime in rural areas is only part of the pollution. problem. For many people, whether they have fallen victim to crime or not, the simple fear of crime can have By the end of June 2017, I will expect the Constabulary a detrimental effect on their quality of life. 39% of rural to have conducted a root and branch audit of its people are worried about becoming a victim of crime environmental footprint. I will also ask the Chief compared with 19% nationally. It has been suggested that Constable to present a plan to work towards a paperless anticipation of crime has the potential to cause greater environment. harm than the actual experience of crime itself due to Re-cycling will become the norm, not the exception, with the effect of long-term stress and other mental health opportunities to contribute located in all police buildings. considerations. An energy audit of all police buildings will be undertaken.

Crime is a key issue for rural communities therefore Electrification of the police fleet will continue where tackling rural crime and increasing police visibility will be a operationally viable and emissions will be an increasing key part of neighbourhood policing in Gloucestershire. element in the decision making process alongside cost and performance when vehicles are purchased.

Code of Ethics The police fleet must be high quality, cost effective and I will expect all members of the Constabulary and my team efficient. The current fleet serves the county well but it to work within the principles of the College of Policing’s appears we as consumers, have been misled about the Code of Ethics and to support colleagues in delivering the environmental credentials of some of these cars. In future highest professional standards and acting with integrity in I will not allow the Constabulary to purchase or lease their service to the public. any vehicle where the manufacturer has been shown to deceive the public over emissions unless remedial measures have been taken. www.gloucestershire-pcc.gov.uk 11 Page 19 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021

A compassionate approach The policing priority All of the priorities in my Police and Crime Plan are aimed Every commissioner must set out the policing priorities for not only at making Gloucestershire a good place in which their county which will form the basis of their Police and to live, work and visit but also about ensuring a society Crime Plan. In 2012 I set five priorities and added a sixth that is fair, just and compassionate. in 2014.

That compassion extends to animals and their ability These priorities are: to enjoy a life free of cruelty. Many studies have • Accessibility and accountability demonstrated links between cruelty perpetrated on animals by people who then go on to offend against other • Older but not overlooked people. • Safer days and nights

I will encourage the Constabulary to work with partner • Young people becoming adults agencies to ensure enforcement action is taken against those who break laws to protect animals from cruelty or • Safe and social driving neglect. • Safer cyber (added 2014).

I will continue to work with organisations who seek I feel these priorities are as relevant now as they were four to educate in this area, such as Cheltenham Animal years ago and to change them now after just three years Shelter and its HALT project. This programme teaches seems to me to be change for change’s sake. Not only compassion, respect and responsibility towards both would it be unnecessarily disruptive, I believe it would risk animals and people. It works with children from throughout de-stabilising the progress made and put investments in the county who have been or are in danger of being our communities at risk. excluded from mainstream education, or have been found Substantial progress has been made on all six priorities to suffer from low self­-esteem. and I will build on that success during the next four years. I am aware of the upset an animal being stolen can cause The priorities are now described in the following pages. to pet owners and will ensure crime prevention advice is made available to pet owners and that cases reported to the Constabulary are investigated. I will continue to follow the work of the All Parliamentary Group for Animal Welfare (APGAW) and ensure any relevant legislation or good practice is acted upon.

12 www.gloucestershire-pcc.gov.uk Page 20 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021 1. Accessibility and accountability Intent: To get the right resources to the right situation or problem first time, every time, on time and dealing with the matter appropriately and effectively.

To realise the ideal of the local officer working in and with the communities of Gloucestershire.

Much has been achieved but the public tell me they want 7. Encourage the development of a plan between the to see more of their police and more of their PSCOs and Constabulary, the OPCC and local communities to that message is repeated all around the county. maintain and develop neighbourhood policing in their communities To deliver this priority I will: 8. Evaluate the current trial of the Mounted Police 1. Provide sufficient funding to increase police officer numbers, subject to Government Grants 9. Maintain the profile of rural communities through the Constabulary tackling rural crime and increasing 2. Double the size of the Special Constabulary visibility in those communities 3. Harness efficiencies from technology to put more 10. Purposely build communities, capacity and resilience ‘boots on the ground’ to increase visibility, accessibility through a strengths based approach. and engagement with our communities I will expect the Chief Constable to set out at least five 4. Encourage the deterrence and prevention of operational priorities every six months which must be crime and anti-social behaviour rather than merely based upon the level of threat, risk and harm to the responding to it, reflecting the modern crime communities and people of Gloucestershire and on prevention strategy community intelligence. Examples of these operational 5. Encourage the Constabulary to be available to priorities could include: knife crime, burglary and cyber residents and offer reassurance and a familiar face frauds against elderly people. The Chief Constable will they can have confidence and confide in set the operational priorities for her officers but they will 6. Support the Constabulary to review how the public not work in isolation. They must learn from history, past can communicate with the police and access their mistakes, research and seek best practice. They must not services. Whilst improving traditional channels be afraid to test new innovative ideas and solutions and of communication, will develop new channels we will encourage this ethos. appropriate to all ages, demographics and communities to give people a choice and convenient ways of accessing their services

www.gloucestershire-pcc.gov.uk 13 Page 21 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021

Approach : 3. In policing we often hear about the ‘multi-agency’ 1. I will expect Chief Officers of the Constabulary to approach, where various agencies such as the local authorities, health and social care agencies work report progress to the Commissioner and local people together, but we have yet to see this implemented in via public webcasts that will be held at least every a true working model. Our most vulnerable in society three months. often become ‘part of the system’ when an early 2. The police must be able to demonstrate to the intervention and identification could have prevented Commissioner and the public that crime reduction and it. Competing demands and budgets within partner prevention is embedded into everything they do and agencies mean that the police often become the that the Modern Crime Prevention Strategy is fully agency of last resort, plugging the gaps when people considered. Every crime reported represents a failure are in crisis and in desperate need of help including to prevent and ,whilst I am a realist, I will continue Modern Slavery. to work with the police and partners to reduce and 4. I would like to see to establish an in-depth multi- prevent crime being committed agency solution to ensure that people who need help get the right help at the right time and from the right people.

14 www.gloucestershire-pcc.gov.uk Page 22 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021 2. Older but not overlooked Intent: That older people need to feel and remain an active part of our communities whether they live in their own homes or are in residential care.

That these members of our community should be part of the police beat with the local officer being visible and proactive with all vulnerable groups

1. There is no statutory definition of crimes against 2. Older people with dementia and other vulnerable older or vulnerable people but the Gloucestershire people have the same rights as all victims and Constabulary will prioritise crimes and incidents: witnesses to receive an equal and accessible service. The police must not make assumptions about the • Where there is a relationship and an expectation of reliability or credibility of a victim trust e.g. assault/theft by a carer or family member. 3. Hate crimes will not be tolerated and I will expect the • Where the offence is specifically targeted at an Constabulary to continue its programme of work to older or vulnerable person because they are reduce and prevent these crimes, support victims, perceived as being vulnerable or an ‘easy target’ and bring offenders to justice. e.g. a distraction burglary or a mugging

• Where the offence is not initially related to the older person’s age or vulnerability but later becomes so e.g. a burglary where the burglar does not know the age of the householder but later exploits the situation on discovering that the householder is an older person

• Where offences appear to be in part, or wholly motivated by hostility based on age, vulnerability, or perceived age e.g. an assault, harassment or antisocial behaviour involving derogatory statements associated with the victim’s age

• Where an offender deliberately targets an older person because of his/her hostility towards older or vulnerable people or the crime is a ‘hate crime’.

www.gloucestershire-pcc.gov.uk 15 Page 23 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021 3. Young people becoming adults Intent: To deliver sensitive, relevant and effective policing ensuring our young people become law-abiding, productive members of society.

To ensure that the ‘system’ must work for them, not against them

Young people will be given the help they need to develop I will: into responsible adults who will contribute to their 1. Encourage the Constabulary to examine how young community. people view the police and how they are policed, to This priority will link into relevant other areas of the Police try to improve relationships and Crime Plan and we will work closely with key partners, 2. Encourage the Constabulary to review the use of out for example developing the Youth Crime Prevention of court disposals and the effectiveness of restorative Strategy in collaboration with the Gloucestershire Youth justice practice Justice Partnership Board, health commissioners, local community groups and Community Safety Partnerships. 3. Encourage the Constabulary to conduct promotional campaigns to get key safety and risk management messages through to young people including internet safety, drug and alcohol use, driving safely, personal safety and sexual exploitation

4. Encourage the Constabulary to develop community programmes linked to crimes in specific locality areas such as - knife crime, gang crime and sexual exploitation

5. Encourage the Constabulary to review how we work with young people that go missing, child sexual exploitation and young people that are the victims of domestic abuse

6. Encourage the Constabulary in developing a new approach to working with young people who are prolific offenders to reduce reoffending rates and the numbers of young people becoming adult offenders.

16 www.gloucestershire-pcc.gov.uk Page 24 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021 4. Safer days and nights for all Intent: To better manage the Gloucestershire night-time economy, with alcohol related crime and disorder being reduced.

That everyone should be able to go out to our parks, pubs and streets without fear

I will expect the Chief Constable and her team to work in partnership with relevant agencies and the community to focus on the six key drivers of crime.

The six key drivers of crime: 1. Opportunity – Removing or designing out 4. Profit – Making it harder for criminals , particularly opportunities for criminals to offend, offline and online; organised criminals, to benefit financially from their crimes; 2. Character – Intervening early with those exposed to factors that might lead to a high propensity to commit 5. Drugs – Publish a new drug strategy, which builds on crime; the approach published in 2010 to restrict the supply of drugs and tackle the organised crime behind the 3. Effectiveness of the criminal justice system – drugs trade, prevent drug misuse in our communities, Ensuring that the CJS acts as a powerful deterrent; help people resist getting involved in drugs , and support people dependent on drugs through treatment and recovery; and

6. Alcohol – Making the night time economy safe so that people can consume alcohol safely without the fear of becoming a victim of alcohol- related crime or disorder, enabling local economies to grow.

www.gloucestershire-pcc.gov.uk 17 Page 25 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021

Domestic abuse Gloucestershire Constabulary will specifically be held to Domestic violence/abuse is the abuse of an individual account throughout my term of office for the service they within an intimate or family relationship. It is the provide to victims of domestic abuse. repeated, random and habitual use of intimidation to control a partner. The abuse can be physical, emotional, The Constabulary must demonstrate that: psychological, financial or sexual. 1. Domestic abuse and stalking is investigated by ‘Stalking’ and coercive control behaviour are also key officers trained to investigate these offences issues and can be defined as behavioural issues whereby 2. All officers are committed to preventing and bringing stalkers are fixated and obsessive with their victims. We to justice perpetrators of domestic abuse and stalking need to deal with the behavioural issues of stalkers as well 3. They deal with victims without prejudice and in as ensuring that the relevant laws are used to prosecute confidence and convict stalkers. 30% of stalking is now undertaken via cyber stalking and is on the increase. Stalking takes 4. They take a gender neutral approach to domestic lives and ruins lives. We need to ensure that members of abuse our communities are aware and educated on what stalking 5. They take domestic violence and stalking very is, how to identify it and what action they can take. seriously and will deal positively and promptly with When a person is forced to alter their behaviour any incidents they attend. because they are frightened of their partner’s reaction, Abuse takes many forms and consistent action must also they are being abused and this cannot be tolerated. be taken in relation to honour-based violence, forced Gloucestershire Constabulary has made considerable marriage, female genital mutilation, modern day slavery progress during my first term of office to improve their and child sexual exploitation. understanding of domestic abuse and the service they give to those who suffer abuse. It is my intention to build on this success and to ensure that the best possible support is given to such victims. We must also reduce the level of offending by exploring opportunities such as voluntary perpetrator training.

Training and knowledge from academia provided by organisations such as the University of Gloucestershire and guidance from ‘The Hollie Gazzard Trust’ will continue.

18 www.gloucestershire-pcc.gov.uk Page 26 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021

Sexual Violence are law-abiding citizens making important contributions We have seen a significant increase in the reporting to their communities. They are also the ones most likely of such violent sexual crimes including Child Sexual to be victims of knife crime. It is to protect these young Exploitation and Child Sexual Abuse, where most victims people that we need to get the knife crime problem sorted are adult survivors. This increase has occurred following out. Knife crime is driven by Class A drugs and gangs. the Jimmy Savile case and others which has resulted The truth is that those who join gangs are more often in the Independent Inquiry into Child Sexual Abuse than not young men in their late teens who often come being established. More than 90% of victims of rape, from an environment from where they feel neglected and sexual assault / abuse know who their perpetrator is unwanted. e.g. a work colleague, a friend or family member and it usually happens within their home or a place of safety. CCTV review In my previous term of office I funded several initiatives CCTV is an essential part of policing and community to support this work and will continue to identify new safety in Gloucestershire. During my last term in office opportunities to do so and, where practicable, do so in I invested in upgrading local schemes put forward by conjunction with partner agencies as we all have a duty to the community and town and parish councils. CCTV in work together. Gloucester, Cheltenham, Stroud and Cirencester are managed in partnership with local authorities.

Knife (weapon) crime and burglary I am committed to working with partners to the upgrade It will be for the Chief Constable to set the operational and support the continued use of CCTV in the county and priorities, not the Commissioner, who will hold her to will continue to support local CCTV initiatives through the account for the decisions she takes and the performance Commissioner’s Fund. of the Constabulary on a broad spectrum of activity I will commission a comprehensive review of CCTV in the including knife crime and burglary. county. My intent is to oversee a transformation that will The latest figures reveal knife crime was up 13% in deliver a system that is affordable, technically advanced, the UK in the last year and I hope knife crime will be an fit for the future and supported by local communities. operational priority set by the Chief Constable until the current increase seen in Gloucester is brought under control. Equally, in Cheltenham I will encourage her to focus her attention on burglary.

Knives are a youth problem- but they are also a problem for youth. The vast majority of young people in Britain www.gloucestershire-pcc.gov.uk 19 Page 27 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021

Data sharing – ‘dare to share’ Too frequently we hear of the failure of statutory organisations to share information and data which could have been used to save lives or prevent harm. Gloucestershire Constabulary will not hide behind the Data Protection Act. It will ‘dare to share’ its information to protect the most vulnerable. I will also use my influence to persuade Gloucestershire’s other statutory organisations to ‘dare to share’. Our overriding responsibility must be to share our data to protect our communities from harm NOT to protect our organisations from unwarranted litigation if we do.

Review of crime reduction I will begin a fundamental review the Constabulary’s crime reduction function. The aim must be to deliver crime reduction in true partnership with all our statutory partners, business, industry, the voluntary sector and the public. This review will be linked to the findings of the Community Safety review.

Neighbourhood Watch and other schemes I also want to see greater commitment from the police and an improvement in their relationship with Neighbourhood Watch and other watch schemes by devoting time and resources to partnerships that work. The ad hoc arrangements of the past must be replaced with more energy and dedication. I would also like to see Paws on Patrol, and other similar watch schemes extended to other parts of the county.

20 www.gloucestershire-pcc.gov.uk Page 28 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021 5. Safe and social driving Intent: That people are able to move around our communities in safety and with as much ease and convenience as possible.

That the police will enforce the law when necessary, but we will all work to reduce offending and antisocial driving

Although we are privileged to live in a rural county, we Experience of working with voluntary disability groups must acknowledge the higher road safety risk that exists. has shown me the difficulties experienced by people Nationally in 2014, 10,091 people alone were killed or using wheel chairs or pushing prams who often find seriously injured on rural roads. In fact, 60% of all road the pavement blocked by inconsiderate parking. Whilst fatalities occur on rural roads and three people die on parking issues clearly sit within the remit of local country roads each and every day. However, road deaths authorities I would also hope that the Constabulary will and injuries are not inevitable. The last few decades have work with them to reduce danger and ensure the free demonstrated how effectively a comprehensive road right of passage for pedestrians, parents with prams & safety strategy can reduce the numbers of people killed pushchairs and in particular those with mobility needs. and injured on the roads. Despite these improvements 34 Equally, Gloucestershire’s motorists and cyclists cannot people are killed and 439 persons seriously injured on UK enjoy or move along our roads in safety unless and until roads every week. the plague of potholes blighting our county is finally These are only the road casualties that were reported to resolved. I will call upon Gloucestershire County Council the police; they do not include the thousands of people to set out its plan to eradicate potholes from our county. who were injured in unreported crashes, even when they Everyone - whether on foot, bicycle, horse, motorcycle or required medical or hospital treatment. The total number car - must be able to share our roads in safety. of road casualties every year in the UK, including those unreported, is estimated to be between 660,000 and 830,000.

Locally in 2015, 26 people were killed, 227 seriously injured and 889 slightly injured in reported road crashes on Gloucestershire’s roads. This was an overall reduction from the previous year. However the numbers could possibly increase as the economy improves and traffic levels rise.

www.gloucestershire-pcc.gov.uk 21 Page 29 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021

Road crashes and casualties in Gloucestershire: Effective road safety: • Cause immeasurable loss and trauma for victims, their • Saves lives and prevents (often life-changing) injuries families and their friends • Enables people to live healthy and full lives • Result in significant loss to our economy • Prevents emotional and psychological trauma • Impose a huge burden on Gloucestershire Hospitals • Saves public money NHS Trust, resulting in a significant proportion of A&E attendances and hospital admissions • Reduces the burden on Gloucestershire’s over- stretched public services, such as our health and • Impose considerable costs on local authorities and on social care Gloucestershire’s police and fire and rescue services • Improves our health by helping and encouraging • Cause financial losses to our employers and people to walk and cycle in a safe and attractive organisations environment • Cause a significant amount of congestion on our • Helps to tackle health inequalities roads. • Improves community cohesion and quality of life in The good news is that road crashes are preventable and Gloucestershire. by continuing this priority of safe and social driving, we will deliver effective road safety in Gloucestershire.

22 www.gloucestershire-pcc.gov.uk Page 30 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021

My safe & social driving priority will be: Solving your road safety problem? • Informed by local data and evidence, to prioritise high 1. A new team will be created within the Road risk groups and areas Safety Partnership. The ‘Road Safety Community Engagement Hub’ will be formed and become the • Based on an approach that manages infrastructure, central point of referrals for all parishes , towns, vehicles and speeds to reduce crash energies to levels schools, individuals and communities who have that can be tolerated by the human body concerns about any road safety issue in their locality. • Planned and delivered in partnership with other They will be accountable to you the public and me the agencies, and in consultation with local people Commissioner

• Evaluated to assess effectiveness and identify 2. To support this, a fund of c. £250,000 already received improvements. by the Commissioner from enforcement through However, with year on year reductions in Gloucestershire the temporary speed restrictions on the M5 will be County Council’s financial support for Gloucestershire’s set aside to allocate to parishes, towns, schools or Road Safety Partnership, change and restructure is now communities for initiatives they can demonstrate will necessary to improve effectiveness and efficiency. tackle local issues and make roads in their area safer.

The Commissioner’s Fund has supported many successful programmes and initiatives and will continue to do so but the core work of the Road Safety Partnership must and will be protected. Every school and college will have access to road safety education. Road Safety Campaigns including Country Roads must continue and to do so the Road Safety Partnership will be refreshed with a new operating model supported by a new business plan.

www.gloucestershire-pcc.gov.uk 23 Page 31 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021

Enforcement social driving has been taken to a previously unattainable 1. I will expect the Chief Constable to maintain an level and will remain a priority. effective and efficient enforcement team and focus Other programmes will be delivered to positively affect the activity on persistent and serial driving offenders. I will way each of us thinks and behaves on our roads, whether expect a plan to challenge illegal use of mobile phones on foot, cycle, motorcycle or by car, for all ages and and other devices starting with persuasion followed sectors of society. by education, but forcefully backed-up by strict Developing the skills and attitudes to stay safe on our enforcement and prosecution roads is not a one-off process. Everyone needs different 2. Anti-social driving, tailgating, undertaking on guidance at different stages of their lives as they progress motorways and driving under the influence of drink or from pedestrian to cyclist to driver. A wide range of drugs on our roads will not be tolerated and should resources will be developed to support this progression. attract greater police and community attention The main target groups will be those identified as the 3. People in Gloucestershire tell me, and I agree, that most vulnerable on the road, who will be identified through 20 mph speed limits, when properly consulted upon using our risk evidence data, and people who have broken and located, play an important part in public safety the law, creating a potential risk to other road users. and I will ask the Chief Constable to take action to Additionally services that take into account the particular enforce these zones provided they have undergone full needs of older road users to support their independence, consultation and the 20 mph zone has been designed mobility and safety will be enhanced and promoted. and engineered appropriately. Persuasion and Ant-social road use will be tackled through education, education are the preferred option but enforcement training and engagement, and improvements to the must surely follow behaviour of all road users will be achieved through media 4. I am prepared to consider innovative solutions campaigning and engagement work. to amend driver behaviours and attitudes in I will expect the Chief Constable to offer appropriate and Gloucestershire through enhanced detection and proportionate education and training opportunities as an education opportunities. alternative to prosecution for relevant road traffic offences, by the various courses available in the county under the Education National Driver Offender Retraining Scheme (NDORS) The proportion of casualties involving young drivers provided by the Road Safety Partnership. in the county is very high (18% of all collisions). A catalogue of ‘Commissioner and School Approved’ Therefore, the work to improve the safety of young programmes will be developed to keep your children and drivers and passengers will continue. The education of our young people safe on our roads. Gloucestershire’s young people with regard to safe and

24 www.gloucestershire-pcc.gov.uk Page 32 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021 6. Safer cyber Intent : To ensure Gloucestershire is safer as people, commerce and other organisations increasingly live, trade and work on- line. It underpins personal safety, economic growth and prosperity, in urban and rural environments, by supporting people of all ages, organisations and businesses.

Everyone should be able enjoy and use the internet to I will encourage the police and other agencies and groups further enrich their lives, knowledge or business in this to take a ‘prevent, protect, prepare and pursue’ approach digital age. to cybercrime and I will hold them (the police) to account against those four areas of activity. Cybercrime is a fast-growing area of crime. More and more criminals are exploiting the speed, convenience and Since launching the safer cyber priority in 2014, the anonymity of the internet to commit a diverse range of Constabulary has made excellent progress, attracting criminal activities that know no boundaries, either physical praise from the Home Secretary, local businesses and or virtual. They cause serious harm and pose very real local people. threats to victims in Gloucestershire and further afield. Gloucestershire Constabulary will strive to maintain its Cybercrime is not a victimless crime and I want to see reputation as a leading force in the field of cyber policing. greater emphasis on care and support for people who have fallen victim to such crimes, especially online fraud.

In 2011 GCHQ (UK Government Communications Headquarters) stated that 80% of cybercrimes were easily preventable by implementing simple safety measures, by doing so everyone can begin to truly enjoy and utilise the amazing technologies and resources available to us all on the internet.

www.gloucestershire-pcc.gov.uk 25 Page 33 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021 Performance and delivery The approach below, will follow the delivery principles of the Police and Crime Plan (2012/17).

These include:

• A priority lead for each priority reflecting the need for a • Delivery plans for each priority will be developed on an mixture of police and other relevant agency leads annual basis and held as a separate file

• A police lead to work in conjunction with the priority • The Constabulary business plan and its’ outcomes lead feeding into the Police and Crime Plan.

The below model illustrates the delivery approach for this plan.

26 www.gloucestershire-pcc.gov.uk Page 34 Police and Crime Plan Office of the Police and Crime Commissioner Gloucestershire 2017-2021

Priority Priority Lead Police Lead Accessibility and accountability Chief Supt. Gary Thompson Supt. Rob Priddy Older but not overlooked Phil Sullivan MBE Supt. Bridget Woodhall Young people becoming adults Kate Langley Chief Insp. Paul Dutton Safer days and nights ACC Richard Berry Supt. Rich Cooper Safe and social driving Chief Fire Officer, Stewart Edgar Supt. Charlie LaPorte Safer cyber Detective Supt. Paul Keasey Ian Maxted

www.gloucestershire-pcc.gov.uk 27 Page 35 Office of the Police and Crime Commissioner

Office of the No.1 Waterwells, Waterwells Drive, Quedgeley, Gloucestershire. GL2 2AN Police and Crime Commissioner Tel: 01452 754348 Gloucestershire www.gloucestershire-pcc.gov.uk

Page 36 Agenda Item 7

Gloucestershire Police and Crime Panel 07 November 2016

Report of the Chief Executive

This is the twentieth report to the Police and Crime Panel on the activities of the Police and Crime Commissioner’s Office. It is intended to assist the Panel in reviewing and scrutinising decisions made and actions taken by the Commissioner, in accordance with its statutory responsibilities.

1 Decisions

1.1 The complete decision log may be viewed on the OPCC’s website here.

2 Freedom of Information Requests and Complaints (January – September 2016)

2.1 As of the 30th of September, the OPCC has received thirty-four Freedom of Information requests. This compares to forty-four in the same period last year and represents a 22.7% decrease.

2.2 Of the FOI requests made to the OPCC this year, eight were redirected to the Constabulary (as the request related to information held within the Force), five required a joint OPCC/Constabulary response, nineteen were for OPCC held information and two were withdrawn. Included in this count is also a FOI review request.

GPMS – NOT PROTECTIVELY MARKED FOI - OPEN

Page 37 2.3 Of all the FOI requests, four were from the media and ten were personal/individual requests (including two (plus the review request) from the same individual). The remaining were from a variety of sources including commercial organisations.

2.4 As of the 30th September there have been 155 complaints made to the OPCC from members of the public. This compares to 159 complaints received in the same period last year equating to a 2.5% reduction.

2.5 A summary of the complaints made to the OPCC by area is shown below. Please note this excludes those complaints where the individual merely stated they lived in Gloucestershire, outside of the county or unknown.

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Page 38 2.6 The chart above shows that the largest number of complaints received this year remain from Gloucester residents (23% / 52 complaints), followed by the Forest of Dean (19% / 28 complaints) and Stroud (13% / 26 complaints).

2.7 The table below outlines complaint types by area for 2016 (please note these are not all complaints received by area).

Complaint Chelt. Cots. FoD Glos. Stroud Tewkes. Total Type Crime / criminal 2 2 7 9 4 1 25 matter Anti-social 0 0 2 4 0 0 6 behaviour Road safety 3 8 2 4 9 2 28 issue Police 3 2 4 1 2 0 12 complaint Yorkley Farm 0 0 6 0 0 0 6 eviction Police 0 1 1 4 1 2 9 visibility

2.8 The pattern of complaints by category remains the same as was presented to the Panel in September as is the breakdown by location.

2.9 I have received one complaint against the Police and Crime Commissioner which was reported to the Panel in September.

3 Crime Data

3.1 The previous report I presented to the Panel included crime data made available from the website www.police.uk. The data was well received and therefore updates will be provided in this and subsequent reports.

3.2 The following charts compare the crime rate in Gloucestershire areas to crime rates across similar areas in England and Wales. It shows the total number of crimes over a twelve month period per thousand residents. Unfortunately the figures for the County as a whole are not available.

3.3 Where the area lies in relation to the red and green lines is more important than its rank among similar areas (MSA). If the area lies between the red (top) and green (bottom) lines, its crime rate is normal for the group. If the area lies above the red line, its crime rate is higher than normal for the group, and similarly, if the area lies below the green line, its crime rate is lower than normal.

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Page 39 Cheltenham Cotswolds

In the year ending June 2016, the In the year ending June 2016, the crime rate in Cheltenham was about crime rate in Cotswold was about the the same as the average crime rate same as the average crime rate across similar areas. The position th across similar areas. The Cotswolds remains the same (7 ) in the MSA has improved by 2 places in the MSA table compared to the last report. table compared to the last report. Forest of Dean Gloucester

In the year ending June 2016, the In the year ending June 2016, the crime rate in Forest of Dean was lower crime rate in Gloucester was about than the average crime rate across the same as the average crime rate similar areas. The position in the MSA across similar areas. The position in th table has remained the same as in the the table has improved from 11 to th last report to the Panel. 7 in the MSA table. Stroud Tewkesbury

In the year ending June 2016, the In the year ending June 2016, the crime rate in Stroud was lower than the crime rate in Tewkesbury was lower average crime rate across similar than the average crime rate across areas. The position in the MSA table similar areas. The position in the has remained the same as in the last table has improved from 4th to 3rd in report to the Panel. the MSA table.

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Page 40 3.4 The charts above show that compared to the other areas in the most similar groups, Gloucestershire is remaining the same or improving in relation to ranking by crime rate. Based on the above information, Gloucestershire averages a rank of 5 out of 15 in the MSA tables for crime (6.1 at the time of the last report).

4 101 calls

4.1 Also via www.police.uk, information can be found about 101 call handling. More information is available here.

4.2 Unfortunately the information available only goes up to the end of March 2015 so it is not possible to use this as an indication of current performance. It does however indicate the number of calls received by the Force Control room on the 101 number:

Number of 101 calls received by Gloucestershire Constabulary (for the 12 months up to the end of March 2015)

4.3 For the same period, the table below shows the number of calls received by force area for Gloucestershire’s most similar group.

Number of 101 calls received by month for Gloucestershire’s Most Similar Group (for the 12 months up to the end of March 2015)

Camb’ Glouc’ N. West D&C Suffolk War’hire Wiltshire shire shire Y'shire Mercia Apr-14 27003 48760 20958 35608 15104 7307 18321 24270 May-14 29753 54190 23354 37872 15548 7457 19208 26219 Jun-14 31336 54928 23528 38891 15656 7566 20822 27139 Jul-14 26825 56452 25429 42749 17018 8573 30115 27366 Aug-14 23935 51777 22660 39920 15357 6859 26369 27451 Sep-14 24106 49752 23537 39074 15685 7813 28046 29916 Oct-14 23953 47742 22771 23062 15526 7668 27953 28043 Nov-14 22519 42987 21267 21160 15300 7641 26321 25662

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Page 41 Camb’ Glouc’ N. West D&C Suffolk War’hire Wiltshire shire shire Y'shire Mercia Dec-14 20493 39527 20160 19620 13774 7114 25213 24721 Jan-15 25614 41364 19752 20527 13455 8211 29721 25603 Feb-15 25766 39247 18590 22041 12702 7967 28762 23335 Mar-15 28966 44859 22075 22173 15994 9589 33572 26713

Average calls 25855.8 47632.1 22006.8 30224.8 13760.4 7813.8 26201.9 26369.8 p/m Overall average of 101 calls per month 24983.2 for the MS group

4.4 The table shows that the number of calls received by Gloucestershire over this period is in line with the average number of calls received in the most similar group. Gloucestershire Constabulary also receives non-emergency information via a 101 e-mail address ([email protected]). A recent survey of contact made on the 101 service into to the Force Control room shows that in addition to the calls, 862 e-mails were also sent during the period 12th – 18th October 2016. Assuming this represents an average number of e-mails per week, this would equate to 44824 e-mails per year.

4.5 The following information has been received by the OPCC from the Constabulary’s Continuous Improvement Team. The information relates to 101 calls to the Force Control Room.

Satisfaction with ease of contact

4.6 The Constabulary’s User Satisfaction Survey for the period October 2015 – September 2016, 97.2% of respondents were completely, very or fairly satisfied with the ease of making contact with the police using the 101 number.

4.7 At force level the actions that have the greatest impact on satisfaction with overall service received are the following (over 90% of respondents stated that each of these actions happened when they contact the police):

Listened carefully to what you had to say Understood what it was that you required Explained what would happen next Provided an incident number

The Drivers of Satisfaction for ‘999’ and ‘101’ victims

Method of contact % at least fairly satisfied with Ease of Contact (Completely, very or fairly satisfied) 101 97.2%

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Page 42 Method of contact % at least fairly satisfied with Overall service (Completely, very or fairly satisfied) 101 85.9%

4.8 The actions that had the greatest impact on satisfaction with ‘overall service’ are detailed by method of contact below (in order of importance for each method):

Method of contact: 101 % ‘yes’ Rank Explained what would happen next 96.5 1 Listened carefully to what you had to say 98.2 2 Call answered within 40 seconds 91.2 3

4.9 Ensuring that call handlers fully explain what 101 callers can expect to happen next has the most impact on levels of overall satisfaction. Their call being answered within 40 seconds was ranked as having the least impact on satisfaction levels. This shows that the way that a caller is treated and the things that call takers do when taking call has the most impact on the overall levels of satisfaction.

Calls answered within timescales

4.10 At force level, 79.2% of 101 victims had their calls answered within 40 seconds. There is no difference in satisfaction with overall service received when broken down by calls being answered within the timescales. 87.6% of 101 victims are ‘at least fairly satisfied’ with ‘overall service’ if their call is answered within 40 seconds, compared to 87.8% of 999 victims whose calls were answered within 10 seconds.

5 Child Arrest Figures

5.1 On Monday 10th October, the Howard League for Penal Reform published data relating to the number of children entering the criminal justice system. The paper (which can be found here) showed that the number of children being arrested had fallen nationally by 58% between 20110 and 2015.

5.2 Data for Gloucestershire shows a similar trend to the national picture with a 52% reduction over the same period. This is a smaller reduction than can be seen in Gloucestershire’s most similar group:

Number of Child Arrests in Gloucestershire’s Most Similar Areas (2010 – 2015)

% change Police force 2010 2011 2012 2013 2014 2015 (2010-2015) Cambridgeshire 3,440 2,099 1,473 1,067 1,060 979 -71.5 Devon and Cornwall 4,132 3,363 2,398 1,431 1,470 1,297 -68.6 Gloucestershire 1,516 1,412 1,268 920 861 725 -52.2 North Yorkshire 4,525 3,644 1,152 1,556 1,445 1,317 -70.9 Suffolk 3,716 1,684 1,388 1,118 1,030 1,011 -72.8 Warwickshire Police 1,419 1,050 673 623 563 619 -56.4 West Mercia 5,491 3,442 2,664 1,758 1,418 1,354 -75.3 GPMS – NOT PROTECTIVELY MARKED FOI - OPEN

Page 43 % change Police force 2010 2011 2012 2013 2014 2015 (2010-2015) Wiltshire 2,262 1,997 1,596 1,079 1,031 1,389 -38.6 Average arrests for 3,313 2,336 1,577 1,194 1,110 1,086 -67.2 MS Group England & Wales 245,763 202,961 149,988 131,429 112,062 102,666 -58.2

5.3 These figures have been very positively welcomed in the OPCC as preventing young people from entering the criminal justice system is a key element in the Commissioner’s priority: Young People Becoming Adult. It is clear however from the most similar position there is still more work to be done. The PCC and his office will continue to monitor this data as it becomes available.

6 Best Use of Stop & Search Scheme

6.1 In November 2014 Gloucestershire Constabulary signed up to the Home Office’s Best Use of Stop and Search (BUSS) scheme. This voluntary scheme is part of a range of measures that together are intended to lead to a fall in the overall use of stop and search. Where stop and search is used, advocates of the scheme believe it should be more intelligence-led, producing more effective outcomes.

6.2 The implementation of the scheme aims to:  increase transparency by recording all outcomes of stop and search and whether there was a connection between the grounds for the search and the outcome  give members of the public the opportunity to ‘ride along’ with officers and observe a stop and search in practice if one takes place  introduce a community complaints trigger – ensuring that complaints are properly monitored and scrutinised.

6.3 In February 2016, the Home Secretary suspended thirteen forces from the scheme including Gloucestershire as they were found by HMIC not to be complying with three or more features of the scheme. More details can be found here.

6.4 Gloucestershire Constabulary has been working closely with its Independent Advisory Group (IAG) to create an implementation plan for all the identified strands of Stop Search. The implementation plan can be found on the Constabulary’s stop search webpage along with the newly written stop search policy. Stop and Search Champions across Local Policing have also been identified for the Constabulary. These are:  Sgt Jo Fletcher Cheltenham  Sgt Andy Wood Cotswold  Sgt Sara Sleeman Forest  Sgt Matt Puttock Gloucester  Sgt Simon Laird Stroud  Sgt Ray Warmington Tewskesbury

6.5 These sergeants have oversight of all aspects of Stop Search and offer support to colleagues. Champions will dip sample and quality assure a number of stop searches within their geographical area. The results of this work will be recorded on GPMS – NOT PROTECTIVELY MARKED FOI - OPEN

Page 44 the Constabulary's data systems, highlighting good practice and any lessons learned.

6.6 Gloucestershire Constabulary’s roll out of Mobile Front Line Policing (MFLP) has been intrinsically linked to full compliance with the BUSS scheme. This has meant that data available on the police.co.uk can be enhanced with the use of GIS to show the locations and outcomes of Stop and Search by ward. An example is shown below.

6.7 A force overview of the use of stop and search in Gloucestershire, can be found here.

6.8 On the 22nd of September, HMIC announced that following a re-inspection, Gloucestershire Constabulary’s membership of the Best Use of Stop and Search scheme was to be reinstated. In a statement, the Home Secretary said:

“I welcome [the] findings from HMIC and have written to Gloucestershire Police, which had previously been suspended, confirming that I have reinstated their membership of the scheme in full.”

7 Emergency Services Mobile Communications Programme (ESMCP)

7.1 ESMCP is a national programme, which will replace Airwave with a more technologically advanced emergency service network (ESN). Forces within the South West have agreed to use this as an opportunity to align a range of police activities related to ESMCP with an intention to increase the operational, financial and strategic benefit of working as a region. National coverage is currently planned to be delivered by September 2017, with national transition due to go-live three months after this in December 2017.

7.2 Updates will be made available at future Panel meetings as to progress.

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Page 45 8 Audit Committee

8.1 The OPCC will be recruiting a new member to the Audit Committee following the resignation of one of the independent members. Progress will be reported at the February Panel meeting.

9 HMIC Inspections

9.1 HMIC returned to the Constabulary in October to carry out a PEEL inspection into effectiveness.

9.2 Final reports from HMIC following their efficiency, legitimacy and leadership PEEL inspections are due to be published in November. The effectiveness report and overall force assessment will be available in February 2017.

10 Collaboration

10.1 The SW Collaboration Strategic Board is due to meet on the 10th of November at which key decisions are to be taken around the scope of the programme and cost. An update will be provided at the Panel meeting in February.

11 Estate

11.1 The update presented at the September Panel represents the current situation with regard to estates.

12 Staff Update

12.1 I am pleased to report that the OPCC university placement posts have now been filled. These are two twelve month contracts for graduates to gain work based experience in the Commissioning Team and with our Media and Communications Advisor.

12.2 The university placement scheme has proved to be extremely successful and something that we will be keen to maintain in the future. Of recent placements, one has gone onto full time employment in the OPCC (Commissioning Officer) and another has recently received funding to undertake a PhD at the University of South Wales.

12.3 The vacant Criminal Justice Policy Officer post reported to the Panel at the last meeting has now been filled. Amanda Segelov will take up the post following recruitment of a new PA to myself and the Head of Public Affairs (Amanda’s current role).

12.4 As also reported at the September Panel, we currently have one officer on long term sick leave.

12.5 Finally, I am pleased to report that following a successful Independent Custody Visitor recruitment programme, we have received fourteen applications to become volunteer ICVs. Increasing the number of ICVs and varying the demographics of the volunteers has been a focus for the OPCC over the past year. Officers have GPMS – NOT PROTECTIVELY MARKED FOI - OPEN

Page 46 proactively promoted the scheme among community groups and organisations across the county including the University, voluntary and community organisations. We are planning to hold interviews for the ICVs in November.

Paul D. Trott Chief Executive Office of the Police and Crime Commissioner for Gloucestershire 27th October 2016

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