An Excellent Addition to Your Library! Released: March 2013

Human-Centered System Design for Electronic Governance

Saqib Saeed (Bahria University Islamabad, Pakistan) and Christopher G. Reddick (University of Texas at San Antonio, USA )

As e-government policies and procedures become widely practiced and implemented, it is apparent that the suc- cess of technology in e-government hangs on its consistentency with human practices.

Human-Centered System Design for Electronic Governance provides special attention to the most successful practices for implementing e-government technologies. This highly regarded publication highlights the benefits of well designed systems in this field, while investigating the implications of poor practices and designs. This book is beneficial for academics, researchers, government officials, and graduate students interested and involved in design of information systems within the context of e-government.

Topics Covered: • Digital Divide • Information Systems Design • E-Government • IT Research and Theory • Information and Communication Technologies • Project Management

ISBN: 9781466636408; © 2013; 300 pp. Print: US $180.00 | Perpetual: US $270.00 | Print + Perpetual: US $360.00 Pre-pub Discount:* Print: US $170.00 | Perpetual: US $255.00 * Pre-pub price is good through one month after publication date.

Market: This premier publication is essential for all academic and research library reference collections. It is a crucial tool for academicians, researchers, and practitioners and is ideal for classroom use.

Saqib Saeed is an assistant professor at the Computer Science department at Bahria University Islamabad, Pakistan. He has a Ph.D. in Information Systems from University of Sie- gen, Germany, and a Masters degree in Software Technology from Stuttgart University of Applied Sciences, Germany. He is also a certified software quality engineer from American Society of Quality. His research interests lie in the areas of human-centered computing, computer supported cooperative work, empirical software engineering and ICT4D.

Publishing Academic Excellence

www.igi-global.com at the Pace of Technology Since 1988 An Excellent Addition to Your Library! Section 1: User-Centric E-Government Chapter 10 Measuring Effectiveness of an E-Governance System: Mangaraj Bijaya Krushna (XLRI School of Business & Human Resources, India) Chapter 1 Aparajita Upali (Utkal University, India) Government ICT Adoption: Adapa Sujana (University of New England, Australia) Chapter 11 E-Voting System Usability: Chapter 2 Olembo M. Maina (Technische Universität Darmstadt, Germany) Municipal Social Media Policy: Volkamer Melanie (Technische Universität Darmstadt, Germany) Foster Melissa (Northern Illinois University, USA) Chen Yu-Che (Northern Illinois University, USA) Section 3: Case Studies on Human-Centered E-Government

Chapter 3 Citizen-Centric Access to E-Government Information Through Dynamic Taxonomies Chapter 12 Sacco Giovanni M. (Università di Torino, Italy) Designing Online Information Systems for Volunteer-Based Court Appointed Special Advocate Organizations: Hinnant Charles C. (Florida State University, USA) Lee Jisue (Florida State University, USA) Chapter 4 Mon Lorri (Florida State University, USA) Technology Design for E-Governance in Nonprofit Organizations Saeed Saqib (Bahria University Islamabad, Pakistan) Rohde Markus (University of Siegen, Germany) Chapter 13 Social Media and Citizen Engagement: Cabotaje Charlie E. (Center for Leadership, Citizenship and Democracy (CLCD), University of Chapter 5 the Philippines, Philippines) User-Centered Designs for Electronic Commerce Web Portals Alampay Erwin A. (Center for Leadership, Citizenship and Democracy (CLCD), University of Nathan Robert Jeyakumar (Multimedia University, Malaysia) the Philippines, Philippines) Suki Norazah Mohd (University of Malaysia Sabah, Malaysia)

Chapter 14 Chapter 6 Low Cost and Human-Centered Innovations in Healthcare Services: Authentication Mechanisms for E-Voting Padovani Emanuele (University of Bologna, Italy) Abu-Shanab Emad (Yarmouk University, Jordan) Orelli Rebecca L. (University of Bologna, Italy) Khasawneh Rawan (Yarmouk University, Jordan) Agnoletti Vanni (Morgagni-Pierantoni Hospital Forlì, Italy) Alsmadi Izzat (Yarmouk University, Jordan) Buccioli Matteo (Morgagni-Pierantoni Hospital Forlì, Italy)

Section 2: Human-Centered E-Government: Effectiveness Chapter 15 and Organizations The Community Manager and Social Media Networks: Bolívar Manuel Pedro Rodríguez (University of Granada, Spain) Pérez Carmen Caba (University of Almería, Spain) Chapter 7 Hernández Antonio Manuel López (University of Granada, Spain) Designing and Implementing E-Government Projects: Virkar Shefali (University of Oxford, UK) Chapter 16 Kenya e-Participation Ecologies and the Theory of Games Chapter 8 Cavallo Vincenzo (Cultural Video Foundation, Kenya) E-Government System Design and Port Authorities: Prentzas Jim (Democritus University of Thrace, Greece & University of Patras, Greece) Derekenaris Gregory (University of Patras, Greece) Chapter 17 Tsakalidis Athanasios (University of Patras, Greece) The Effect of Trust on the Continuance Intention of E-Filing Usage: Santhanamery T. (Universiti Teknologi Mara Malaysia, Malaysia) Ramayah T. (Universiti Sains Malaysia, Malaysia) Chapter 9 An Evaluation Framework to Assess E-government Systems Alalwan Jaffar (Institute of Public Administration, Saudi Arabia) Chapter 18 Thomas Manoj (Virginia Commonwealth University, USA) E-Government and Public Service Delivery: Abdelsalam Hisham M. (Cairo University, Egypt) Reddick Christopher G. (University of Texas at San Antonio, USA) ElKadi Hatem A. (Cairo University, Egypt) Gamal Sara (Cairo University, Egypt)

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