Issue 11 JAN / FEB 2019 IN THIS ISSUE OF AVRO NEWS
HIGHWAYS ENGLAND VRO NOW A NEWS PULLING IN COMMERCIAL VEHICLES IN WEST MIDS
WHO IS IN THE MARKET F1 PERSONNEL LTD FOR CHEAPER FUEL? CELEBRATES 18 YEAR ANNIVERSARY
SPEED LIMITS
AVRO WELCOMES A NEW MEMBER
RECOVERY OF THE MONTH
INTRODUCING AVRO’S AVRO DIRECTORY COMING NEW FUEL CARD PARTNER SOON!!!
ASTON LARK
www.avrouk.com Twitter: AVROLtd The offi cial Printed & Digital Magazine of AVRO Instagram: avroltd Facebook: avroltd Incorporating Recovery Operator Nationwide Vehicle Assistance A more professional approach to vehicle rescue & recovery
Why Choose Us? Nationwide Vehicle Assistance one of the countries leading recovery solutions, is a dynamic organisation at the forefront of change within the recovery industry. Over 30 years experience in the roadside & recovery of all types of vehicles including Hazardous Goods vehicle recovery, our extensive & audited network provides complete nationwide coverage. For further details of how to join our network please email: [email protected]
Get in Touch Head office: Nationwide Assistance Group 14 Mapledean Works, Maldon Rd, Latchingdon, Essex CM3 6LG
24hr Contact Centre: 01621 730009
www.nationwidevehicleassistance.co.uk CONTENTS JAN / FEB 2019 ISSUE 011
elcomeTO THIS ISSUE OF AVRO NEWS w IN THIS ISSUE AVRO 2019-2020 Graham’s Gab AVRO New Fuel 04. 20. Partner Silvey Fleet 05. Highways England Now Pulling in Commercial 22. AVRO’s New Vehicles in West Mids Insurance Partner - Aston Lark 06. Safe Working Load DIRECTORY 24. AVRO Welcomes a 07. AA Wins One of UK’s New Member Loch Largest Roadside Shiel Garage Assistance Contracts With Lloyds Banking 26. Recovery of the COMINGWith all the success of launching SOON our new Month Group magazine AVRO News, what better time to 09. Minister Updates on 28. AVRO Word-search bring out a DIRECTORY! Measures Taken to Improve Tyre and Vehicle 29. AVRO Sudoku Have you secured your advert? Safety Driver & Vehicle 30. AVRO Member 10. Benefi ts Unlike ever before our directory will be Standards Agency available as a hard copy, online fl ip-book Network Training 31. AVRO Membership 12. Partnership TrainAWARE Form version, PDF, via website, etc...ITS GOING TO - DCPC Consortium AVRO News Member BE EVERYWHERE! Training 32. Benefi t 13. F1 Personnel Ltd If you want any information or just want Celebrates 18 Year 33. Map of AVRO to chat about the above call Jazzy now on Anniversary Regions 01788 572850. 16. Copart Selects Patam 34. Your AVRO National Card Scheme to Support Council the Roadside Safe Initiative 36. Meet Some of Our AVRO Members
18. Speed Limits 37. Answers To Puzzles COVER What would you like to see
featured in the next issue of STORIES this magazine? “Between 23 November and “ 25 January, DVSA carried out Send us your thoughts... 7,500 enforcement checks CONTACTS and found 14 vehicles using [email protected] older tyres. 017885 72850 Page 9 Editor/ Designer: Jazzy Bura [email protected] / 01788 572850
Advertising contact: Sara Needham & Jazzy Bura & Mandy Gostling [email protected] / [email protected] / [email protected] / 01788 572850
SIGN UP FOR YOUR FREE Avro contact details: AVRO House, 1 Bath Street, Rugby CV21 3JF Tel: 01788 572850 Fax:01788 567320 COPY OF AVRO NEWS Email: [email protected] Call Jazzy Bura today on 01788 572850 or email jazzy@ Web: www.avrouk.com
Avro news keeps you up to date with news, features and comments. Your letters comments and story leads avrouk.com. There is no better time than NOW to sign up are always welcome. Contact the editor at the address above. Every care is taken over the accuracy of material, but the publishers cannot be held responsible for any errors or omissions. Views and opinions and keep in the know about the latest news, coverage, of contributes are not necessarily those of the publishers who cannot accept responsibility for such contributions. products, industry, and legislation! c Avro Limited AVRO NEWS 3 Graham’s Gab GRAHAM’S GAB Let’s touch base with Graham in this month’s Graham’s gab...
anymore. You have nothing to lose at renewal time, give them a ring for a quotation, we We are working hard behind the are in this Industry, not spoilt for choice scenes by conducting stakeholder when it comes to Insurance Companies meetings inviting guests such as the even quoting for your business. Road Haulage Association, Passenger Transport, Highways Commission (not in Fuel Cards Scotland), Association of British Insurers We have also secured the services of and the Police as well as Clubs in the Thomas Silvey who you will be hearing hope that some realisation comes into from, whereby, our Members can make our Industry. huge savings on the price of fuel For example, today’s rate is £1.02 Our second meeting is in March where against our previous Fuel Card provider all the ‘high fl yers’ in the Industry are at £1.05, even that diff erential can represented. make a huge dent in your fuel expenses depending on your fl eet size. I personally have only been in this Recovery Business for 6 years, unlike Of course, prices fl uctuate but there are most of you who have been a lifetime no hidden fees or card fees, all kept
in the Industry, but it is high time this simple and surely worth a chat to them
The much-changed Industry of ours is recognised as a vital as I bet most of you are paying more for “ AVRO Council is very service and gains respect. your fuel right now. active in securing “ Member Benefi ts. Not only is it a diffi cult, more often Helpline than not a dirty job, it can be extremely We have also acquired the services of dangerous, and personally I do not think a Company where our members can the powers at be work hard enough to seek advice on their 24/7 helpline for all protect our employees. matters relating to legal, HR, Health & Hi All Safety and Tax. Why should we not receive the same I thought I would do a catch up with the care and attention as the Fire, Police In these days of the claim culture, Members. and Ambulance Services? Manslaughter Laws, Employee rights, The Smart Motorway fi asco is a case in you can bet you will require advice at First off is the Police Scheme point down South, how dangerous is that some stage for our Recovery Boys? I realise that some of you are not on May I suggest you log into our website, the Scheme, however, it is expected The recent campaign of ‘’Slow Down www.avrouk.com, and join our electronic that new Legislation will bring about Move Over’’ is music to my ears and magazine link, that will keep you up to rate increases and more clarity to the perhaps we are getting somewhere. date with all the benefi ts of being an scheme which will inevitably help the AVRO Member. cause, for extremely overdue increases Moving on throughout. Better still, I am available on e-mail or This long-awaited Legislation change is Member Benefi ts phone, feel free to contact me directly, imminent. if you wish further information on the The much-changed AVRO Council is current or new benefi ts AVRO have to Rates very active in securing Member Benefi ts. off er you.
It is really trying to get across to Work For example, next to salaries I think you Providers that if they want a successful will agree insurance and fuel is a huge Professional Recovery completed on expense to any business of our type. time, they have to pay the going rate. Insurance Policy It is simply absurd, what most of the We have secured the services of Aston Work Providers expect us to work for!!! Lark Insurance who will work extremely (and my pet hate, FREE MILEAGE) hard to save you thousands on your premium and service your account Graham The light is fi nally shining through, as professionally. already Work Providers are suff ering Are you under insured, are you over from record refusals, unmanageable insured, from experience they can tell eta’s and Operators are simply not you. prepared to work as busy fools Steedman 4 AV RO NEWS Highways England now pulling in commercial vehicles in West Mids HIGHWAYS ENGLAND NOW PULLING IN COMMERCIAL VEHICLES IN WEST MIDS by the widely recognised DVSA vehicles organisations working together to improve or the police. Either organisation can road safety. The partnership means that now bring vehicles into check sites for the DVSA can use its own workforce DVSA examiners to check for issues such more eff ectively by utilising the additional as drivers’ hours off ences, mechanical service provided by Highways England. defects, overloading and load security Highways England now pulling in issues. Gina Lawrence Highways England commercial vehicles in West Mids Project Manager said: DVSA Director of Enforcement Marian Commercial vehicle drivers could be Kitson said: “We see this as enhancing the important stopped by a Highways England Traffi c work our traffi c offi cers already do in Offi cer, the Driver and Vehicle Standards “DVSA’s priority is to protect everyone dealing with incidents and helping to keep Agency (DVSA) has announced today from unsafe drivers and vehicles. our roads moving. (Wednesday 13 February). “The main winner here is road safety. “We have worked with DVSA to improve Under a new agreement, DVSA and Working so closely with Highways the effi ciency of the vehicle check Highways England will work together England has been a great success, site which has supported our goal of to pull in in lorries, vans, buses and it makes perfect sense for those with improving commercial vehicle safety on coaches on West Midlands motorways similar skills, resources and goals to the strategic road network. while sharing Automatic Number Plate support each other in this way. Recognition (ANPR) data and other “We are pleased this will now become intelligence in real time. The move is set “This partnership means we have a wider business as usual in the West Midlands.” to improve road safety and use public network of stopper vehicles to hunt down funds more eff ectively. that minority of rogue operators who put DVSA has delegated its stopping warrant profi t before safety.” to Highways England for this partnership, By working together more closely than and as a result, failure to stop for either a ever, Highways England will be using The announcement comes after a Highways England or DVSA vehicle could their marked vehicles to perform the successful trial in the same area which result in court action or attention from the stopping duties previously only performed saw the two Department for Transport Traffi c Commissioner.
AV RO NEWS 5 Safe Working Load Safe Working Load RIES have recently encountered some for an employer to provide equipment which So, if, taking the above into account, the advice which tends to suggest that recovery is suitable for the job it does, has suffi cient Responsible Person sets the Safety Factor operators and others should no longer use strength, is correctly installed, maintained at 10, and if the machine has a WLL/MBL of Safe Working Load - SWL, but instead use and inspected and the operator is given 10 tonnes, the Safety Factor means that the Working Load limit – WLL. satisfactory information and instructions on company has decided that for their use, the its use. machine can safely lift 1 Tonne. Manufacturers Information / Working Load limit – WLL / Minimum Breaking Load - Such safety advice is included in PAS43, a The recovery industry, generally, but not MBL document produced by industry experts and exclusively, use Safety Factors of 5:1 for designed to increase safety. lifting duties and 2:1 or 3:1 for dragging, Is the load or capacity which a manufacturer where the load does not leave the ground. has set for a machine or accessory and is the It is the legal duty of the Responsible limit over which the operator must not go. Person in a company to ensure the safety Based on circumstances, some operators of staff by introducing a safe system of may decide not to introduce a Safety Factor If an operator specifi es a lower capacity work which includes information such as, where other operations, such as Off Shore machine for his operation, which he runs at an evaluation of the task being performed, use 10 : 1 or near these advisory limits, he may have the equipment, the environment and the some benefi ts in weight saving and cost. competency of staff . So, as above, the 10 Tonne WLL/MBL machine using a Safety Factor of 5 for lifting However, using a machine at its full capacity, In this instance, the Responsible Person has a Safe Working Load of 2 Tonnes. time after time, will without doubt increase may decide to introduce a Safety Factor - the rate at which the machine degrades, SF for lifting / pulling. The same 10 Tonne WLL/MBL machine wears then fails, with the potential of injury used for dragging where the load does not being caused. This will be based on the type and use for the leave the ground, has a Safe Working Load machine and will include various other factors of 5 Tonnes or 3.3 Tonnes dependent upon Such operations will no doubt introduce other such as frequency of use, heat, corrosive the safety factor used.. issues like, overload devices coming in to atmospheres, general environmental play and the machine stalling. conditions and any other circumstances So, if the Responsible Person decides to relating to the operation. include a Safety Factor in his Safe System Safe Working Load – SWL of Work, he will calculate his Safe Working Therefore, the Safety Factor is FLEXIBLE Load by : There is a legal requirement under Health in all circumstances. and Safety legislation, PUWER and LOLER SWL → Manufacturers Information ÷ SF
Recovery Industry Engineering Standards
www.riesuk.com Contact us for a Cost Effective Quote Come to Office Hours: 9am-5pm 01945 589822 the Industry PAS 43 01788 567320 & Mobiles: 07800 913040 ALL other Accreditation Services 07951 797012 Experts! 07773 390498 LOLER / PUWER & PSSR Email:[email protected] Inspections for all UK & ROI Vehicle Recovery Operators 6 AV RO NEWSSupporting the Vehicle Recovery Industry AA Wins Lloyds Banking Group Contact AA WINS ONE OF UK’S LARGEST ROADSIDE ASSISTANCE CONTRACTS WITH LLOYDS BANKING GROUP in technology and people the UK. We look forward to building on our long-standing partnership with Lloyds · Developing connected and integrated Banking Group by continuing to provide Roadside propositions and new data a market leading breakdown assistance services service and introducing exciting new driv- ing and digital services to their Packaged · Enhancing our leading position as the Bank Account customers. B2B partner of choice “The recent contract renewals, exten- sions and wins are testament to the The LBG contract renewal builds on value our operational scale, service the positive momentum in the AA’s B2B excellence and breadth of innovative business, which has seen key business customer solutions can bring to our B2B relationships renewed or extended with partners and personal members. This Jaguar Land Rover, Volkswagen and further strengthens the foundations to Suzuki in the last year. In addition, the build on our market leading position to AA has won a three-year contract with truly make Britain’s driving life better.” Arval following a competitive tendering process, a signifi cant win for the AA in Article Courtesy of: http://otp.investis.com/clients/uk/aaplc1/ - New fi ve-year contract the Fleet and Leasing Sector. rns/regulatory-story.aspx?cid=927&newsid=1231601
- Supplying breakdown services to 2.4 Business customers account for around million Lloyds Banking Group customers 10 million of the AA’s 13 million mem- If you would like to bers and underpin the scale of the AA’s - Delivering in line with our strategy to Roadside operations. By innovating and advertise with us, or diff erentiate the AA through innovation diff erentiating its B2B off er, the AA is have any editorial that and digital platforms cementing its market leadership posi- you would like to see tion as the B2B partner of choice for UK in our next issue then - Builds on positive momentum in B2B roadside assistance. business please email or call Under the terms of the contract, the AA Jazzy on jazzy@avrouk. The AA plc (AA) is pleased to announce will continue to support LBG PBA cus- com or 0178857 2850 that it has successfully been awarded tomers with roadside assistance, home a new fi ve-year roadside assistance start, recovery and accident manage- contract with its longstanding partner ment services. In addition, and for the It’s all about you! of more than 18 years, Lloyds Banking fi rst time LBG PBA customers will be Group plc (LBG). This fi rmly positions the provided with access to a range of digital AA as B2B partner of choice for roadside driving services, creating additional value assistance. to LBG’s customers.
The AA will adapt its market leading and The contract is one of the largest road- award-winning breakdown app, with side assistance contract in the UK and bespoke functionality for LBG, provid- will service approximately 2.4 million ing its PBA customers with the ability to LBG Packaged Bank Account (PBA) cus- report and track their breakdown digitally tomers. The contract becomes eff ective on their phones or tablets, which will from 1 April 2019. signifi cantly enhance their breakdown experience. The app will also give LBG’s customers access to a wide range of The AA’s B2B strategy is focused on exciting products and services. putting service, innovation and data at the heart of what we do: Simon Breakwell, Chief Executive Offi cer, said: · Creating industry-leading, cutting-edge B2B partnerships We are delighted to have been award- ed this new fi ve-year contract, a strong · Delivering world class customer service endorsement of our strategy. This is a signifi cant achievement as it is the larg- · Investing more than any other provider est roadside assistance programme in
AV RO NEWS 7 SAVE THE DATE !!!
Rec�����COMMERCIAL RECOVERY MANAGER Due to continue growth, we are looking for an experienced commercial recovery operator who is looking to take the next move in to management, you should have experience in all aspect of car and commercial vehicle recovery, including accident, roadside and ADR.
Your day to day responsibility will be working alongside our Operations Director and Management team to assist drivers, liaise with customers and guide our control room. You should not be scared to make decisions and stand by them. AVRO Social Event /AGM You will be office based but not be afraid to still go and get your hands dirty, assisting and undertaking complicated an even run out of the mill jobs. Droitwich Spa You should have the relevant IVR training for Heavy and Light recovery including VR21, you should also be suitable for undertaking security vetting. A current CE driving entitlement together with CPC and ADR Worcestershire license essential.
An excellent salary together with fuel card and a new 4x4 will be offered to the suitable candidate. 5th & 6th July 2019 Please call for an informal chat Chateau Impney Mick Puleston: 07557 872768 Hotel
Tel: 0161273 2000
Nationwide Breakdown Coverage
• Bus & Coach Specialists • Heavy Recovery • Off Road Recovery • Fleet Maintenance • Service Vans • Storage / Workshops
[email protected] www.manchesterbreakdown.co.uk 8 AV RO NEWS @ManchesterBreakdownServicesLTD @MCRBreakdown Minister Updates on Measures Taken to Improve Tyre and Vehicle Safety MINISTER UPDATES ON MEASURES TAKEN TO IMPROVE TYRE AND VEHICLE SAFETY Findings made in government research into aging tyres expected to be reported this spring The Minister of State for Transport, Jesse guidance followed amendments to the ensure the safety of all road users. Norman has submitted a written statement MOT and annual test requirement in 2018 “The present work has been to parliament with an update on measures to tighten the control of the use of any commissioned by the Department for being taken to improve tyre and vehicle tyres exhibiting deep cuts to the tread Transport and is led by the UK’s Transport safety. area. Research Laboratory.
In November 2018 the government “These changes, which apply to all road “The project has enlisted expertise from updated the DVSA guidance on vehicles subject to MOT tests, were a leading laboratory in the United States, maintaining roadworthiness, to the eff ect developed in response to new evidence Smithers Rapra, to undertake testing that tyres of ten years of age or older obtained from a DfT funded collision and analysis to fi nd out more about the should not be used on the front or steering investigation. structural qualities of those tyres. axles of heavy goods vehicles as well as buses and coaches. “This indicated that structural damage “Thirty one used tyres of diff erent ages, to tyres was possible due to corrosion taken from the UK market, have been sent Between 23 November and 25 January, caused by water ingress.” to this laboratory. DVSA carried out 7,500 enforcement checks and found 14 vehicles using older Aging tyres “The sample tyres are all from a single tyres. manufacturer and have been assembled In addition to these measures, the so that accurate comparisons can be In his statement, Jesse Norman said: government has also commissioned made. “The DfT and its agencies continue to pioneering new research to strengthen work together to ensure vehicle operators understanding of the eff ect of age on the “This analysis will be used to address understand how to maintain the safety and integrity of road vehicle tyres. the question of how ageing aff ects tyres’ roadworthiness of their vehicles, including integrity. their tyres, and to enforce any non- Jesse Norman said: “No other country in compliance. the world has done work of this nature – “As I informed the House on November 23, we are pushing the boundaries of technical we expect the outcome of this research to “This strengthening of the roadworthiness research in order to inform policy and be reported in the spring.”
Dangerous tyres are the largest single contributory factor in accidents resulting in casualties. Image: Bigstock. AV RO NEWS 9 Driver & Vehicle Standard Agency
• mobile cranes • breakdown vehicles (not breakdown vans) • tower wagons • some mobile engineering plants • some trailers designed for the production of asphalt • road construction vehicles (not road rollers) • electrically propelled motor vehicles fi rst registered since 1 March 2015 • tractor units pulling exempt trailers • certain motor tractors and heavy and light locomotives exempted under sections
185 and 186 (3) of the Road Traffi c Act 1988, where these are based on an HEAVY VEHICLES NEEDING AN HGV chassis ANNUAL TEST FOR THE FIRST TIME They will then need a test every year Heavy vehicles needing an annual test for lost their test exemption in May 2018 and after their fi rst test. the fi rst time came into the scope of test. Vehicles must now pass an annual test Article Courtesy of Driver and Vehicle Certain vehicles with heavy goods chassis before the next vehicle tax renewal is due. Standards Agency will need to have had an annual test by 20 May 2019 to remain legal on Britain’s roads. Vehicles now needing a test certifi cate [email protected] include: This is because some heavy goods vehicles
10 AV RO NEWS Proudly passing 100% of our work to our valued VRO Network for 20 years
Tel: 01206 771700 Visit: www.call-assist.co.uk
AV RO NEWS 11 Network Training Partnership TrainAWARE-DCPC Consortium Training NETWORK TRAINING PARTNERSHIP
On the 9th-11th Jan 2019 Network Training Partnership undertook our second DCPC instructor training TrainAWARE - DCPC course – TrainAWARE. Giving these companies and individual trainers the opportunity to deliver our popular CONSORTIUM TRAINING AWARE Series of industry-related DCPC courses to their drivers and own customer-bases.
The trainers on this course demonstrated an excellent attitude throughout and we look forward to supporting them and developing our working partnership in the future. Our network is increasing, and we have more companies joining the Consortium and our ever-growing network of approved trainers.
What is the NTP DCPC Consortium?
NTP has been established to deliver training to the automotive, transport & logistics industries. As a JAUPT Approved Training Centre (AC02114) and an approved Consortium of trainers we off er industry recognised, high-quality courses. As a Consortium Member companies and individual trainers have access to these courses without the time and expensive of being JAUPT registered themselves.
These include our new Roadside & Recovery Valid Recognition course; industry-recognised training giving 14-hours DCPC, an IMI QAP qualifi cation and a virtual PATAM Card.
Who can join:
To become an NTP Consortium Member you will either have an in- house company trainer or be a trainer yourself who possesses a recognised certifi ed teaching qualifi cation such as PTLLS/CTLLS or Cert Ed. Additionally, you must have relevant experience in the subject you are delivering.
Why NTP?
Our USP is that we can deliver JAUPT-registered DCPC courses throughout the UK and Northern Ireland to a tailored specifi cation. Working with the individual company and within the JAUPT framework we can tailor the content to that of the
12 AV RO NEWS Network Training Partnership TrainAWARE-DCPC Consortium Training
company’s specifi c requirement or industry. £100 I’m an Individual Trainer, how much can For example: I earn by joining the NTP Consortium? Example: To sign-up one trainer to Our InductionAWARE course can include deliver 5 courses such as; DriveAWARE, Trainers who meet the criteria for becoming a company’s own policies and procedures InductionAWARE, RoadsideAWARE, a member have the opportunity of making it specifi c to their business PublicAWARE and UrbanAWARE and the delivering a suite of outstanding courses to and adaptable for their other training initial cost would be: their customer base for very little outlay. requirements such as Induction Training or Continuous Personal Development. Consortium Membership Fee: £350 You have autonomy on pricing however we recommend courses be delivered at £80 All our courses are developed by industry 5 x Courses Fees: £500 each. professionals alongside several blue- chip organisations and agencies and Total Registration Cost: £850 Example Earnings & Profi ts: (Based on have received widespread praise for 30 drivers with 35-hour requirement – 5 their relevance, interest and dynamics. Additional Costs / Fees: courses each): We are confi dent that our courses and trainers will not be beaten on quality and NTP Administration Fee per Delegate: •Potential Earnings: professionalism and that our pricing is £20.95 (includes DSA Upload & fair and off ers accessibility to accredited Certifi cation) 30 x 5 Courses = 150 Courses training for all industry stakeholders. Cost per Course: £80 FAQs: What do you get when you become a I’m a Business Owner, how much can Earnings: £12000 Consortium Member? my company save by joining the NTP Consortium? • NTP Consortium Costs: NTP off ers full training in all of the courses available as well as ongoing advice and Companies you have a driver workforce Consortium Registration Costs: £850 administrative support from our dedicated and their own in-house trainer can make NTP Fee per Delegate: £20.95 team including: huge savings on their DCPC requirements not only for 2019 but continuing throughout 1 x Consortium Fees = £850 • Access to all the relevant AWARE courses the years. The courses can be included 150 Courses x £20.95 = £3142.50 within your qualifi cation expertise in driver induction programmes to ensure Total Consortium Costs = £3992.50 training is to the highest standard whilst • All course content and relevant JAUPT maintaining control over the ongoing DCPC Profi t: £8007.50 documentation requirements. Can I deliver the new Validated • Fully branded marketing material to Example Costs and Savings: (Based on Recognition Modules and are there any include NTP logos and your own company 30 drivers with 35-hour requirement – 5 extra charges? design courses each): • Fast upload and issuing of certifi cation The new modules are available to all (once payment has been received) •External Training Company – Industry Consortium Members to deliver once training has been completed. They are • Forecasting of courses and potential Average Prices: packaged with the IMI QAP Qualifi cation training opportunities 30 x 5 courses = 150 courses to ensure that they are internationally Average industry price per course: £65.00 recognised and externally-audited. The • Continued marketing and advertisement DSA Upload price: £8.95 PATAM card comes as part of the package support through our extensive social media too. There are additional costs but remain outlets 150 Courses x £65 = £9750 within the NTP pricing philosophy of being 150 DSA Uploads x £8.95 = £1342.50 fair and accessible to the whole of the • Attendance on regular networking events Total Average Industry Price = £11092.50 recovery industry. amongst our Network Directory • NTP Consortium Costs: What if I have an idea for a new course? • The opportunity to get paid to deliver NTP training contracts 30 x 5 Courses = 150 Courses We work very closely with all industry Consortium Registration Costs: £850 stakeholders to build courses that are • Access to the NTP Network Management NTP Fee per Delegate: £20.95 relevant and useful to the industry. If you System (NMS) for on-line learning are Consortium Member with an idea 1 x Consortium Fees = £850 for a course, then we will gladly discuss • Membership to the Network Directory 150 Courses x £20.95 = £3142.50 and work with you to build and deliver an Total Consortium Costs = £3992.50 exceptional course. • Access to other courses such as our IMI QAPs and e-learning courses Savings: £7100.00 When are the next TrainAWARE training courses? How much does it cost to join? Note: All fees and charges will have VAT Membership Fees / Charges: applied. If your driver undertakes a course We are planning two courses in the next themselves, they will not be able to reclaim month one in the South and another in the Annual Membership Fee per Trainer: £350 the VAT adding a further 20% to his costs North, dates and venues to be announced. i.e. average £90.00 per course If you are interested in becoming a member Cost per Course (inclusive of Training): and attending one of these courses, then
AV RO NEWS 13 Network Training Partnership TrainAWARE-DCPC Consortium Training
please don’t wait as spaces will fi ll up very quickly.
Additional Trainer Requirements
NTP is always on the lookout for qualifi ed and talented self-employed trainers to join our team, including instructors to deliver our new IMI course (additional fees apply). We off er competitive day rates on a per course basis.
With the Sept 2019 DCPC deadline approaching fast why not contact us today to fi nd out how you can become part of the team and off er gold-standard training to your employees or through your own contracts; [email protected]
NTP’s new IMI Validated Recognition Modules that can award 14-hours DCPC
F1 Personnel Ltd Celebrates 18 YEAR ANNIVERSARY! Established in January 2001 F1 and effi ciency and help to continue with our normal wouldn’t want to do the training Personnel Ltd has grown year businesses leaders streamline days’ work, knowing that Mark myself knowing Mark could on year adding new services their operations to reduce would be 100% dedicated come in and do it better! We and personnel to be able to operational costs and ensure to answering questions and have really seen it as an off er the best all-round package long-term stability. assisting the trainees gave us investment.” to our customers across the both peace of mind.” Gemma Manchett, Manchetts breakdown & recovery industry. With off er a range of widely- renowned courses and “The whole experience and Advanced Control Room; As the leading provider of mentoring programmes general end result have already Recruitment, Training and including: had such a huge impact in Designed for Supervisors Consultancy services to the our control room. Not only and Managers to help them industry we have developed Control Room Foundation have our new starters settled understand the higher functions an in-depth knowledge of Level; in fantastically. We believe of the control room and the industry which enables were about 6 weeks ahead how they interact with other us to source and select Giving new and incumbent of schedule and our general departments and managers candidates who demonstrate an controllers a set of best practice daily routine has just continued within a recovery operation. understanding of what it takes skills that can be applied to all allowing us to not drop the ball to work in this busy, stressful aspects of their job. with any other element of the Operations and Fleet Manager; but rewarding industry. Impart business.” giving newly-appointed and skills and knowledge that allows “By bringing Mark in from existing managers an in-depth Controllers, Administrators F1, it made things instantly “In terms of value for money course in all aspects of the job and Managers to fulfi l their more professional. It allowed – I wouldn’t think twice about role to help improve their skills job roles with professionalism myself and our Ops manager bringing Mark in again - I and confi dence.
13 AV RO NEWS F1 Personnel Celebrates 18 years
OPERATIONS MANAGER too; for all of his guidance and ability to get the most out of the JP Dekker, Apex Networks Ltd TRAINING: support since I took on the role. RMS system and save time and The Fleet Manager training improve effi ciency. With much more planned for “F1 personnel have helped I received from him in the the next few months we have me gain valuable experience beginning has been invaluable lots more to off er the industry and confi dence to improve our in my role and the Apex RMS including: family run business. Although I training given me a good basis have always been involved in on which to build upon. Also his More recently we have solidifi ed •Driver’s Hours Management the business I felt I only knew experience within the industry our working partnership with •Out-of-Hours Control Room and practices and policies that we has been a great help to me Apex Networks with Mark Disaster Management had in place. This is when I in other aspects of my work Madgwick dedicating time to •Virtual Admin & Social Media contacted F1 who placed me including the wealth of people them and assisting with their Services on an individual Operations he knows, some of whom have new installation “Go Live” Managers course to suit mine given me good advice and training. For more information on any of and the business needs. practical help. our services please get in touch; “Mark has been travelling Jane Cattaneo, 01708 444696 I would be pleased to I now have a full Transport around the country, on Apex’s or [email protected] recommend F1 Personnel Management CPC (National and behalf, to support both new and whom we will continue to use International), something I doubt existing customers to get the as an important resource for I would have achieved if it hadn’t most out of Apex RMS. We want expanding my business” been for F1’s assistance in the our customers to be successful very beginning” by using our software and Mark Polly Shaw, Shaw’s Vehicle is instrumental in achieving the Recovery Glenn Mead, Macadam’s goal. He is able to share tips Rescue and tricks that help customers FLEET MANAGER TRAINING: save signifi cant time to run Apex RMS; bespoke courses their organisations, even those “I owe a great debt of gratitude built around the Apex RMS who have been using RMS for to Jane at F1 Personnel for system for any user within a years. Mark is well respected having faith in me and giving recovery operation. Highly- by everyone in the industry and me the confi dence to go for acclaimed by both operators we’re delighted to have him as this position. I also owe Mark and Apex Networks, these an extension to our team” at F1 a great deal of thanks courses have given users the AVRO 2019-2020 DIRECTORY
COMINGWith all the success of launching SOON our new magazine AVRO News, what better time to bring out a DIRECTORY!
Have you secured your advert?
Unlike ever before our directory will be available as a hard copy, online fl ip-book version, PDF, via website, etc... ITS GOING TO BE EVERYWHERE!
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AV RO NEWS 15
F1.indd 1 11/07/2017 17:24 Copart Selects PATAM Card Scheme to Support The Roadside Safe Initiative COPART SELECTS PATAM CARD SCHEME TO SUPPORT THE ROADSIDE SAFE INITIATIVE Automotive and Logistics Industry Competency and Qualifi cations Card Scheme an eff ective means for drivers to prove their skills and training together with the Registration is a simple process for ability to ensure records are kept up-to- employees by downloading the Vircarda date and readily available whenever they App. Developed in conjunction with our are required. We are proud to be involved Technology Partner, Reference Point, in the early stages of the schemes the card works in a similar way to the development.” Construction Skills Certifi cate Scheme (CSCS). All qualifi cations, competency, Gary Tucker, Chief Executive at PATAM, company policies and insurance states: “We are delighted to welcome the information are stored and visible on the team at Copart and are working closely Vircarda App and can be checked using with them to deliver a solution the Checarda App. The Apps are free to download and easy to use. that meets the needs of their business. The Checarda App This relationship demonstrates our shared interest in innovation, safety and The Checarda App securely reads compliance and I am looking forward to physical and virtual cards and surfaces the rolling the scheme out nationally over the information stored. This off ers the ability PATAM Group Limited (PATAM), a coming months.” to quickly and easily verify an individual’s virtual and physical identify card credentials. The App will geo-locate where solution provider, are delighted to Qualifi cation criteria that enabled the card was checked as well as date and announce that Copart have joined the Copart to be deemed as Roadside Safe time stamp – providing a full audit trial to PATAM card scheme. for the PATAM card scheme the business.
Copart has been going through the To qualify for the PATAM card scheme the process of providing drivers at their following standards had to be met: Chester facility with access to a personalised and branded PATAM card, � Online DriveAWARE training (45-minute and after the success of the initial trail they CPD, which meets HSE recommended are now to roll it out across all of their UK guidelines for compliance of company facilities. vehicle drivers)
Drivers are to receive both a physical � A recognised Government licence check credit card-sized identity card and an app which allows virtual access to a digital � Electric and Hybrid awareness training version of the card. � Industry standard vocational training Similar to the well-established CSCS �Full insurance (Construction Skills Certifi cate Scheme) card, the PATAM card holds �A company Operators Licence (or PAS all of the driver’s personal certifi cation, 43 in the recovery industry) qualifi cations, training, as well as relevant company certifi cation, including On meeting these standards employees their Operator’s Licence and insurance are recognised as “Roadside Safe” to documentation. conduct roles across the industry.
Copart, a provider of online vehicle How it works for company and auction and remarketing services, are individual schemes the fi rst company to sign up to PATAM’s card scheme demonstrating investment All employees will be provided with a Getting and using your Virtual PATAM in the development of their staff and Company / PATAM branded virtual card, card proving competency and compliance which will be made available on issued Discover how the PATAM card scheme can in the handling of over 400,000 vehicle mobile devices, together with a physical benefi t your business If you work in the movements annually across the UK. identity card. This enables employees automotive or logistics industry, discover to produce evidence of vocational how the PATAM scheme will benefi t your Simon Sheldon-Wilson, Operations qualifi cations and company policies stored business. Find out more: Director at Copart comments “We are on their PATAM App when requested to committed to ensuring the competence do so. and capability of our drivers in the safe Visit: www.patamgrouplimited.uk Email: [email protected] handling of our customer vehicles. The Registering employees to the scheme PATAM scheme impressed us as it off ers Call: 01245 942350 16 AV RO NEWS Copart selects PATAM Card Scheme to support the Roadside Safe Initiative
AV RO NEWS 17 Speed Limits SPEED LIMITS You must not drive faster than the speed limit for the type of road and your type of vehicle. The speed limit is the absolute maximum - it doesn’t mean it’s safe to drive at this speed in all conditions.
A speed limit of 30 miles per hour (mph) or 48 kilometres per hour (km/h) usually applies, unless you see signs showing otherwise. National speed limits Type of Built-up areas Single Dual Motorways vehicle mph (km/h) carriageways carriageways mph (km/h) mph (km/h) mph (km/h)
Cars, motorcycles, car-derived vans and 30 (48) 60 (80) 70 (112) 70 (112) dual-purpose vehicles
Cars, motorcycles, car-derived vans and 30 (48) 50 (80) 60 (96) 60 (96) dual-purpose vehicles when towing caravans or trailers
Motorhomes or motor caravans (not more 30 (48) 60 (80) 70 (112) 70 (112) than 3.05 tonnes maximum unladen weight)
Motorhomes or motor caravans (more than 30 (48) 50 (80) 60 (96) 70 (112) 3.05 tonnes maximum unladen weight)
Buses, coaches and minibuses (not more 30 (48) 50 (80) 60 (96) 70 (112) than 12 metres overall length)
Buses, coaches and minibuses (more than 12 30 (48) 50 (80) 60 (96) 60 (96) metres overall length)
Goods vehicles (not more than 7.5 tonnes 30 (48) 50 (80) 60 (96) 70 (112) maximum laden weight) 60 (96) if articu- lated or towing a trailer Goods vehicles (more than 7.5 tonnes 30 (48) 50 (80) 60 (96) 60 (96) maximum laden weight) in England and Wales
Goods vehicles (more than 7.5 tonnes 30 (48) 40 (80) 50 (80) 60 (96) maximum laden weight) in Scotland
18 AV RO NEWS Speed Limits National speed limits Vans, car-derived vans and dual- purpose vehicles
Most vans: -have a lower speed limit than cars -must follow the speed limits for goods vehicles of the same weight
Vehicles under 2 tonnes laden (loaded) weight may qualify as a ‘car-derived van’ or ‘dual-purpose vehicle’. These vehicles have the same speed limits as cars.
Motorhomes
Motorhomes or motor caravans are For example: seats, eg buses, minibuses, coaches, classed as goods vehicles if they: stretch limousines -20 mph zone in a built-up area near a -carry goods for exhibition and sale school -goods vehicles with a maximum laden -are used as a workshop -50 mph (rather than 60 mph) limit on a weight of more than 3.5 tonnes -are used for storage stretch of road with sharp bends Speed limiters are designed to reduce Locally set speed limits Speed limiters accidents. They limit the maximum speed of a vehicle by restricting the fuel supply Local councils can set their own speed A speed limiter must be fi tted on: to the engine. Having a speed limiter may limits in certain areas, and these must be mean that your vehicle can’t reach the clearly signed. -vehicles with more than 8 passenger speed limit.
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FOR QUOTES CALL US on 0844 335 1270 or email [email protected] AV RO NEWS 19 Silvey Fleet - New Fuel Card
I have the pleasure again this month of AVRO knows how hard its members work and I am sure you will agree an amount announcing the completion of another and know that quite simply members have better in the pockets of our members. tender which has resulted in another not got time to fully explore all the fuel card exciting partnership and an exceptional options out there - well AVRO have done This is another big win for our members benefi t to all our members. the hard work for you and it can not be put and I am so very pleased to bring it to our any more simpler than with AVRO’s new members. At this time Silvey Fleet are not Following the launch of AVRO Insurance fuel card partner you pay for the fuel you able to service our members in Republic with Aston Lark last month, this month we use and that is it! of Ireland but we are working with Silvey launch AVRO Fuel Cards with our new fuel Fleet and hope to be able to roll this out card partner, Thomas Silvey Ltd trading as No card charges, no hidden charges, no to Republic of Ireland in the near future. Silvey Fleet. contract you really do pay nothing else but for the fuel you use. My thanks goes out to Mike Esposito at The tender process involved some big Silvey Fleet for his sterling work and for players within the fuel card industry, all keen As part of the tender process ran by AVRO coming on board with the AVRO vision to work with AVRO and most importantly its to identify the best fuel card provider, one and for the benefi t of our members. Mike members. As we all know fuel expenditure of the criteria was that any participant will be leading the charge at Silvey and is one of the big three expenses at the top had to supply their individual weekly fuel will soon be in touch with all members of all operators accounts and in carrying price for all of 2018. AVRO then analysed to off er their services. I encourage all out this review we were keen to ensure this information and Silvey Fleet were members to take up this fantastic deal, it members are getting value for money. consistently, in fact every week in 2018 really is worth it. Silvey Fleet were the cheapest by far. As we all know fi nding the right fuel card In our analysis we used fuel usage data If you need any further information, can be a nightmare and just as much of a available to AVRO based on National please do not hesitate to contact the task is fi nding the time to look over all the Council members and for one member AVRO offi ce or Mike Esposito, whose off ers out there. In addition to that the off ers alone, if they were to use Silvey Fleet over details are listed in the attached article. and deals available are complex and we their current fuel supplier in 2018, they all end up getting caught out by additional would have saved upwards of £10,000 in Steve Smith charges, card charges. fuel expenditure alone. Not small fi gures AVRO President DRIVING EFFICIENTLY Silvey Fleet don’t just provide You’re in control Silvey Fleet can off er you are closest to them, so your your drivers with a fuel card access to competitively priced fuel card off ers the greatest – they’ll work with you to Fuel cards are tied to individual petrol and diesel at over 6,500 convenience and cost-savings understand how your fl eet drivers or vehicles, plus you multi-branded fuel stations based on business as normal. operates and make sure you can set daily or weekly limits throughout the UK, including have the right cost-saving fuel on cards, as well as restricting HGV sites. By giving your Setting up a fuel card cards for your business. sundry purchases. drivers access to discounted prices at the pump, Silvey Fleet A Silvey Fleet fuel card is The key benefi ts of a Silvey Fuel savings fuel cards can help you save free to set up and there are Fleet fuel card are: Get more for less up to 10% on fuel. Plus, you’ll no transaction fees or annual benefi t from interest-free credit charges. Even if you’re a low No hidden fees Access fi xed weekly fuel prices, and fl exible payment terms. user of fuel and only have a Free to set up interest-free credit and fl exible few vehicles, you can still apply payment terms – helping you Complete control over your for a fuel card - they work with There are no annual charges for stay in control of your costs. fuel fl eets of all sizes! a Silvey Fleet fuel card and you won’t be charged transaction Silvey Fleet know that doing the Silvey Fleet work with national You can set daily or weekly fees or for overusing your right thing for their customers is network partners Texaco spending limits on your cards cards. the best way to create strong, (including the Fastfuel network), giving you complete control long-lasting relationships. Esso Fuel Card and Keyfuels over how much is spent, Less admin That’s why they’ll work with Card. including your spend on sundry Making fuel simple your business to help you pick purchases. the right cost-saving fuel card Although choosing the fuel Get regular reports that link with - so managing your fl eet is card with the broadest network Silvey Fleet can also help you your expenses system and VAT easier and more cost-effi cient, coverage can seem like an decide whether to have named register. Online access also regardless of whether you have obvious way to get the best vehicles or named drivers gives you the freedom to view 5 or 500 vehicles. value, it’s not always the attached to your fuel cards. transaction reports and control best approach. Silvey Fleet’s This can depend on whether sundry purchases. Save up to 10% on your fuel card advisors will look at you have a small number of business fuel costs the routes your drivers use regular drivers or a set number Safe and secure regularly, and which stations of vehicles that are used by
20 AVRO NEWS Silvey Fleet - New Fuel Card
diff erent drivers each day. running. fuel receipts, plus you can use savings on the fuel we use to They’ll work with you to help Your Silvey Fleet account the HMRC approved invoices to maintain our business.” Total fi nd the best solution for your manager will also contact your reclaim VAT. Produce fl eet. drivers to let them know how Testimonials their new fuel cards work, “Our business model relies Dedicated account including where’s best for them Our Silvey Fleet fuel cards on moving both people and management to fi ll up on their usual routes. will help you save time and machinery, paying an average This helps to make sure there’s money through lower costs, of 5p below the pump price has Silvey want to forge long-lasting good uptake of your new fuel more effi cient processes and greatly helped to reduce our relationships built on trust. cards and ultimately that they’re better management reporting overheads.” RSK Group eff ective for your business. – making your life easier. But That’s why they’re dedicated we don’t expect you to take our To start saving up to 10% to putting their customers fi rst, Outstanding customer word for it, here’s what some of on the cost of your business with exceptional customer service our customers say about their fuel today simply email mike. service, transparent pricing and Silvey Fleet fuel card: [email protected] or call excellent products. Each week you’ll be advised them on 01454 333022. what the fi xed discounted price “Unlike some fuel card Silvey Fleet off ers exceptional will be, so you know where the companies, Silvey Fleet has DON’T FORGET TO customer service to all fuel cheapest fuel is. Your account remained very competitive and QUOTE AVRO TO GET ALL card holders by allocating a manager can also show has done everything they can to THE BENEFITS! dedicated account manager to you which fuel stations can keep our fuel prices low. They look after you. Your account accommodate HGVs. will always communicate any manager will work with you to changes, their customer service understand your business and You’ll receive a weekly online team has gone to great lengths your fl eet, then off er a solution usage statement, so you can to ensure that we have the that fi ts you. They’ll share their see how much you’re spending best possible service.” Crown knowledge of optimising fl eet at each location and by driver Flooring management, so you not only – helping you to keep track of get the right fl eet solutions, but fuel costs. Since all transactions “Since moving across to Silvey the know-how to make the most are recorded centrally there’s Fleet fuel cards we’ve been of them once they’re up and no need to chase drivers for able to quantify signifi cant
DRIVING EFFICIENCY
Fuel Card
Free to set up No transaction fees
Less admin Saves time and money Reduce your fuel costs with a Silvey Fleet Fuel Card Savings Reduced fuel costs Free to set up, a Silvey Fleet fuel card offers competitively priced fuel at over 6,500 branded fuel stations throughout the UK, including HGV sites.
Fuel Card Network Call Silvey Fleet on 01454 333 022 6500+ multi-branded sites or visit www.silveyfleet.co.uk AVRO NEWS 21 AVRO’s New Insurance Partner Aston Lark
Aston Lark Getting In touch: Don’t be caught out driving abroad Association of British Insurers Over the coming months, we will be (ABI) have advised policyholders to attending your regional meetings so we After the 29th March 2019, in obtain Green cards at the earliest will have the opportunity to meet you in the event of a no deal Brexit possible opportunity. Driving in the person and to discuss how our off ering travelling abroad will become more EU without one may violate the can help your business. However, in the challenging. laws of the country which could lead meantime if you would like to discuss your to possibly police fi nes or maybe insurance or employee benefi ts policies, If no terms are agreed upon, a more. please do not hesitate to contact us using Green Card will become mandatory the details below: to lawfully drive in the European https://www.abi.org.uk/news/ Union. news-articles/2019/01/dont-forget- your-green-card---british-insurers- Back in May 2018, the European issue-advice-to-customers-on-no- Insurance Authority advised that deal-brexit after Brexit with or without a deal a Green Card won’t be required Also, for driving abroad, you will to drive in the European Union. require an International Driving However, this has yet to be agreed Permit, please speak with your and announced by the European contact Chris Chapman at Aston Commission. Until this happens, Lark if you need any further advice we would suggest a Green Card on this area and how it could impact is needed for any pleasure or your business. business-related driving in the EU. Tel : 01732 386 766 Several insurance companies are Email : chris.chapman@astonlark. Chris Chapman – Commercial Samantha Mistry – Employee Benefi ts off ering solutions, notably Aviva are com Insurance T: 020 7543 2818 T: recommending contacting them 3 01732 386766 M: 07984 786719 M: 07825 652829 weeks prior to travel from the UK to E: [email protected] E: [email protected] the European Union.
You need insurance that is in tune with the challenges you face. We are a specialist broker that understands Vehicle Recovery Operators. Contact E: [email protected] T: 01732 386 766 M: 07825 652 829
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AVRO NEWS 23 New Member Profi le AVRO WELCOMES A NEW MEMBER LOCH SHIEL GARAGE! Loch Shiel Garage have been on the go since early 1970s based in Acharacle on the Ardnamurchan peninsula, just west of Fort William
Loch Shiel Garage cover a wide spread area for breakdowns and recoveries, their customers travel from all ends of the peninsula for their workshop that off ers a full MOT, diagnostics and repair services.
Andrew started working at Loch Shiel Garage in 2007 and in 2010 when the owners at the time decided to sell up and concentrate on their Bus company, Andrew and his brother John got together and took over the business.
At that time of taking over in 2010 there were four Workshop full time staff employed at the garage however, Spaces since then the business has gone from strength to strength, with the new extension on the work shop and new offi ce facilities, they now have seven full time and various relief and part time staff working in the premises.
Andrew and John have invested heavily in new equipment since becoming new owners and currently have 6 breakdown vehicles off ering light and commercial breakdown and recovery, as well as having all their vehicles run on O licence which allows them to make the vehicles as versatile as possible.
Their breakdown volumes vary from summer to winter due to their location which is situated in a very popular tourist area. This often means that they do a lot of long distance recoveries throughout the summer months!
Their location also benefi ts them, as the nearest main dealers for cars going back for warranty work around the area is 110 miles away, which makes all recoveries a fair distance. 24 AV RO NEWS New Member Profile
AV RO NEWS 25 Recovery of The month RECOVERY JOB If you go down in the woods today... You’re sure to fi nd a fully loaded fuel tanker stuck solid! This month we look at an interesting recovery sent in by Furness Cars & Commercials Limited based in South Cumbria (Region Two) Having received the call from one of our local customers, it was reported that one of their 12t MAN fuel tankers, which had been delivering to a remote farm in South Cumbria had become stuck. As it had made its way along the forest track the vehicle had slipped off the road to the off side on an uphill section of the track, which had caused the tanker to leave the road to the off side and both the front and rear axles were grounded.
The location alone meant that the only tool for the job was our John Deere 3650 which has had what you may say a few alterations. Once at scene it was clear that access to the front of the vehicle was not possible, so turning the tractor round and setting up a 3:1 pull, taking advantage of the location to draft in some recovery man’s friends, in the form of two large trees, this enabled a good forward direction pull and also a sideward pull from the rear axle to prevent the vehicle from tracking along the embankment or heading further down the embankment. With the tractor doing what it does best and performing well, the tanker was soon back to the track and ready to go again.
Once back to the road, the equipment was packed away and the vehicle given the usual check over, the driver was happy that he could then continue with his delivery and his days’ work, and the farm was thankful to see their fuel arrive. 26 AV RO NEWS Recovery of The Month
AV RO NEWS 27 AVROMember WORDSEARCH Benefits
Theme: Regions 10 and 11 Answers36% can off be = found£150 on saving page 38 towards Access to the AVRO website which your PAS 43 inspection is full of useful trade information and offers that can assist your W business. Reduced AVRO membership rates for LOLER ISO, NHSS17 As an AVRO member you will be O recognised as being compliant with the best standards in the industry Discounted Membership rates for R AVRO Insurance Receive more work via “Find a Tow” website and smart phone application Increase your exposure - Free D listing in AVRO Membership Use of the AVRO logo on your Directory - circulated to, insurers, vehicles and company headed police, government, local paper authorities, trade associations, and Free copy of AVRO News and DVSA monthly newsletter. S Coordinate work with your associates with AVRO suggested AVRO AGM/Social Event invitation. inter trading rates with AVRO E Members Annual Directory.
AVRO lead the industry Free legal helpline for AVRO A conversation; AVRO is continually members lobbying on your behalf with all R industry stakeholders. C H Massive discounts negotiated for AVRO members on many products and services: Barking Newchurch Flimwell BigWatford diesel savings, service andHampshire MidhurstLicence Check, AVRO’s driving securityUpminster with The Fuelcard PeopleSandown Snodlandlicence verification service at WestSussex Wickford Crayford preferential rates. London Maidstone Portsmouth Croydon Polegate Swanley AVRO members receive Discounted insurance Surbiton Folkestone TunbridgeWells discounts for communication premiums for AVRO members andHavant broadband services Epsom Newport Salisbury Brighton Crawley 3 months free license fee for Discounted commission rates for AVRO members who purchase 28 AV RO NEWS AVRO members Apex RMS software
AVRO Ltd, AVRO House, 1 Bath Street, T: 01788 572850 Rugby CV21 3JF E-mail: [email protected] https://www.facebook.com/AvroLtd AVROMember SUDUKO Benefits
Fill in the missing numbers.
36% off = £150 saving towards Access to the AVRO website which your PAS 43 inspection is full of useful trade information and offers that can assist your business. Reduced AVRO membership rates for LOLER ISO, NHSS17 As an AVRO member you will be recognised as being compliant with the best standards in the industry Discounted Membership rates for AVRO Insurance Receive more work via “Find a Tow” website and smart phone application Increase your exposure - Free listing in AVRO Membership Use of the AVRO logo on your Directory - circulated to, insurers, vehicles and company headed police, government, local paper authorities, trade associations, and Free copy of AVRO News and DVSA monthly newsletter. Coordinate work with your associates with AVRO suggested AVRO AGM/Social Event invitation. inter trading rates with AVRO Members Annual Directory.
AVRO lead the industry Free legal helpline for AVRO conversation; AVRO is continually members lobbying on your behalf with all industry stakeholders.
Massive discounts negotiated for AVRO members on manyAVRO products NEWS and services: MAGAZINE
Big diesel savings, service and Licence Check, AVRO’s driving security with The Fuelcard People licence verification service at preferential rates.
AVRO members receive Discounted insurance discounts for communication premiums for AVRO members and broadband services 3 months free license fee for Discounted commission rates for AVRO members who purchase AV RO NEWS 29 AVRO members Apex RMS software
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AVROBig diesel members savings, receive service and preferentialDiscountedpreferentialLicence Check, rates. rates.insurance AVRO’s driving security with The Fuelcard People licence verification service at discountsAVROAVRO formembers members communication receive receive premiums for AVRO members AVROAVRO members receivereceive DiscountedDiscounted insurance insurance premiums and broadbanddiscountsdiscounts for forservices communicationcommunications DiscountedDiscountedpreferential insurance rates.insurance discounts for communication for AVROpremiums Members for AVRO members discountsandand broadband broadband for communication services services premiumspremiums for for AVRO AVRO members members andAVROand broadband members services receive 3 months free license fee for Discounted commission rates for 3 monthsDiscounted3 months free licenseinsurance free license fee for fee for discounts for communication 3 AVROmonths members free license who fee purchase for AVRODiscountedDiscounted members commission commission rates rates for AVRO3premiums months AVROmembers membersfree for licensewhoAVRO whopurchase members fee purchase for Discounted commission rates for AVROApex members RMS software who purchase Discountedand broadbandAVROfor AVRO members commission members services rates for AVROApex members RMS software who purchase AVRO members ApexApex RMS RMS softwaresoftware (new AVRO members enquiresApex3 months RMS only) free software license fee for Discounted commission rates for AVRO members who purchase AVRO members Apex RMS software AVROAVRO Ltd, Ltd, AVROAVROAVRO House,Ltd, House, 30 AV RO1AVROAVRO BathNEWS1 Ltd, House, Street,Bath Street, T: T: 01788 01788 572850 572850 http://tools.atozteacherstu .com/word-search-maker/wordsearch.php T: 01788 572850 RugbyAVRO1 BathRugby House, CV21Street, CV213JF 3JF E-mail:E-mail: [email protected] [email protected] https://www.facebook.com/AvroLtd https://www.facebook.com/AvroLtd 1AVRORugby Bath Ltd, Street,CV21 3JF E-mail:T: [email protected] 01788 572850 https://www.facebook.com/AvroLtd RugbyAVRO House,CV21 3JF E-mail: [email protected] https://www.facebook.com/AvroLtd 1 Bath Street, T: 01788 572850 Rugby CV21 3JF E-mail: [email protected] https://www.facebook.com/AvroLtd AVROMember MEMBERSHIP Benefits FORM
AVRO MEMBERSHIP We are pleased36% off to = enclose £150 saving an application towards form for entry into membershipAccess of the topremier the AVRO representative website which body for professionalyour vehicle PAS 43recovery inspection operators. is full of useful trade information If you are currently compliant to the PAS 43 Specifi cation your applicationand will offers be processed that can assistunder fullyour member- ship status with certifi cated proof of compliancy, otherwise your applicationbusiness. will be processed as a provisional member forReduced a 12 month AVRO period membership during which rates time we will provide appropriate advice and guidance in order to help you achievefor compliancyLOLER ISO, to NHSS17 PAS 43 to the best of our ability. Our assistanceAs an is AVROin accordance member with you the will Memoran- be dum of our Association. recognised as being compliant with As a provisional member you will require a minimum of business premises,the best a vehicle standards equipped in the and industry fi t for purpose with suitablyDiscounted trained personnel. Membership In addition rates forwe will need a statement of insurance cover applicable to your current business activities.AVRO Insurance Receive more work via “Find a Tow” website and smart phone application Increase your exposure - FreeMEMBERSHIP APPLICATION Trading Namelisting & inAddress: AVRO Membership______Use of the AVRO logo on your Directory - circulated to, insurers, vehicles and company headed ______police, government, local paper Postcode:authorities, ______trade associations, andTel No. ______Free copy of AVRO News and Fax No. ______DVSA Email: ______monthly newsletter. Contact Name(s): ______Contact Name(s):Coordinate ______work with your Do You Requireassociates with AVRO suggested AVRO AGM/Social Event invitation. inter trading rates with AVRO ISO: Yes No PAS43: Yes No LOLER: Yes No Members Annual Directory.
AVRO lead the industry Free legal helpline for AVRO conversation; AVRO is continually members lobbying on your behalf with all Membershipindustry Fees stakeholders.
United Kingdom Main Base Membership Fee is £395.00 + £23.70 VAT = Total £418.70 Additional for each Satellite Base (in same region) is £50.00 + £10.00 VAT = Total £ 60.00 Republic of Ireland Membership Fee is £345.00 + £20.70 VAT = Total £365.70 PaymentsMassive can be made bydiscounts cheque or credit negotiatedcard. Cheques are payablefor AVRO to ‘AVRO members Limited’. on N.B: A new member may pay pro-rata of the annual membership fee depending upon what month of the year you join. A 12 manymonth annual products membership andis valid services:from 1 January until midnight 31 December of the same year. Note: Where a membership application is withdrawn following a failed membership inspection the cost of the inspection up to the value of £250.00 will be deducted from any monies due to be refunded Big diesel savings, service and Licence Check, AVRO’s driving Declaration:security I have with read The and Fuelcard fully understand People requirements of membership.licence verification service at I also declare that the information submitted is true to the preferentialbest of my knowledgerates.
AVRO members receive Discounted insurance discounts for communication premiums for AVRO members and broadband services Sig on behalf of company: ______Position:3 ______months free license fee for Discounted commission rates for AVRO members who purchase Print Name:AVRO members ______Date: ______Apex RMS software
AVRO Ltd, AVRO House, 1 Bath Street, Rugby CV21 3JF Tel. No. 01788 572850
AVRO Ltd, AVRO House, 1 Bath Street, T: 01788 572850 Rugby CV21 3JF E-mail: [email protected] https://www.facebook.com/AvroLtd NEWMember AVRO MEMBER Benefits BENEFIT
Launch of the new AVRO Business Support Service issued with unique login details. The website features a document library 36% off = £150 saving towards• HR Service - advice line, and Access to the AVRO website which a website with over 400 free with almost 800 free downloadable your PAS 43 inspection downloadable template employment is fulltemplate of useful documents trade covering information documents employment, health & safety and legal and matters.offers that can assist your • Legal Service- advice line, website business. Reduced AVRO membershipfeaturing rates almost 200 downloadable Steve Charles, Head of Business for LOLER ISO, NHSS17 legal documents As anPartnerships AVRO member at Quest yousaid; will“We werebe recogniseddelighted toas be being selected compliant by AVRO with • H&S Service– advice line, website to off er this service to members. We with over 100 downloadable health &the bestknow thesestandards services in can the really industry help Discounted Membership ratessafety for documents members and with the expanded range AVRO Insurance Receiveof services more we work are now via able“Find to providea Tow” we can say with confi dence that we • Tax Service– advice lines for website and smart phone taxation and VAT plus legal expenses have a service for ALL members” The Association has an ongoing insurance cover to defend HMRC application commitmentIncrease to provide your members exposure - Freeinvestigations Stephen Smith, President of AVRO with a range of benefi ts that off er real All these services are integrated andUse said;of the “ The AVRO Association logo onis thrilled your to listing in AVRO Membership be able to off er this new integrated value to their business. Without doubt delivered directly by Quest (formerly vehicles and company headed servicesDirectory that help protect - circulated members to, are insurers, known as Qdos). From a member service which we believe will genuinely very importantpolice, and government, this is why we local have perspective access couldn’t be easier;paperprotect our members and give them peace of mind in these challenging decidedauthorities, to invest in a newtrade service, associations, the and AVRO Business Support Service which • One phone number – 01162 437615Free times. copy I encourageof AVRO allNews members and to use DVSA these premium quality services. will provide members with access to a for access to all advice line services.monthly newsletter. wider range of services and will allow The HR and legal lines are available them toCoordinate derive even more work value with from your 24/7, 365 days a year. *Advice line number is:* their membership.associates with AVRO suggested 01162 437615 Members will now have access to four • One website – members will be AVRO AGM/Social Event invitation. key services;inter trading rates with AVRO Members Annual Directory.
AVRO lead the industry Free legal helpline for AVRO conversation; AVRO is continually membersAVRO News is available lobbying on your behalf with all on PDF, online flip-book industry stakeholders. and printed. Our mailing list covers over 2000 people and VRO is increasing since our new NEWS A Issue 2 April 2018 publication launched.
March 2018 MassiveIssue 1 discounts negotiated for AVRO members on VRONEWS Issue 3 May 2018 A AWARENESS If you have any editorial that ABOUT RESCUE AND RECOVERY many productsOPERATORS and services: NEWS10,000MEET YOUR you would like to discuss, WORKING AT AVRO AVRO VRO NATIONAL THE ROADSIDE MILECOUNCIL Issue 4 June / July NEWS AVRO V CHIEF NEW MEMBER 2018 A RALLYCONSTABLE CONCERN FOR PROFILE want to advertise in our IN AID OF AVROOF BENEVOLENT POLICE FUND ROADSIDE SCOTLAND CLEANEST RECOVERY LORRIES TO AVRO AGENTS WELCOMES BENEFIT FROM Big dieselTWO NEW savings, service and FOLLOWING M6 magazineLicence orCheck, just AVRO’s want driving to sign ARRIVALS CUT IN HGV LEVY CRASH M6 FIRE HELL VRO CHANGES IN A NEWS “A TRUE WE SAY EMPLOYMENT securityGOODBYE with TO The FuelcardFUSE BOX People GENTLEMAN licence verification service at AN INDUSTRY LAWDESIGN FAULT AND LEGEND” up for our digital and printed LEGEND TAKES HIS FINAL SAMANTHA PENSIONERLOLER PUWER JOURNEY CHARLES preferential rates. WINS JACK PLOUGHSREGULATIONS
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AWARD 2018 BASE CAMP THROUGHAVRO AGM WALL “ EVEREST EILIS RETIRES I think his love of the AVRO Tributeindustry AVROto was obvious members receiveGERMAN TOW WELCOMES A contact [email protected]. to anyone “ NEW MEMBER! Discounted insurance SHOW The official Digital Magazine of AVRO Twitter: AVROLtd Incorporating Recovery Operator Tom discountswww.avrouk.com for communicationTRIBUTE TO DERMOTEnd ROE & of an Era www.avrouk.com premiums for AVRO members www.avrouk.comTUG WILSON Johnson Twitter: AVROLtd and broadband services The official Digital Magazine of AVRO AVRO The official Digital Magazine of AVRO WELCOMES A Incorporating Recovery Operator We want to hear from you, Incorporating Recovery Operator NEW MEMBER
HAVE A GO 3 months free license fee for AT OUR AVRO and hope you enjoy AVRO Discounted commissionPUZZLES rates for AVRO members who purchase 32 AV ROAVRONEWS members News. The official Digital Magazine of AVRO www.avrouk.com Twitter: AVROLtd Incorporating Recovery Operator Apex RMS software
AVRO Ltd, AVRO House, 1 Bath Street, T: 01788 572850 Rugby CV21 3JF E-mail: [email protected] https://www.facebook.com/AvroLtd MAPMember OF AVRO Benefits REGIONS
36% off = £150 saving towards Access to the AVRO website which your PAS 43 inspection is full of useful Headtrade information Offi ce: and offers that can assist your business. Offi ce Manager Reduced AVRO membership rates Sara Needham for LOLER ISO, NHSS17 As an AVRO member you will be recognised as beingT: 01788 compliant 572850 with F: 01788 567320 the best standardsE: [email protected] in the industry Discounted Membership rates for AVRO Insurance Receive more workClerical via “Find Assistant a Tow” website and smartMandy phone Gostling application T: 01788 572850 Increase your exposure - Free F: 01788 567320 listing in AVRO Membership Use of the AVROE: [email protected] on your Directory - circulated to, insurers, vehicles and company headed paper Editor/Graphic Designer police, government, local Jazzy Bura authorities, trade associations, and Free copy of AVRO News and DVSA T: 01788 572850 monthly newsletter.F: 01788 567320 Coordinate work with your E: [email protected] associates with AVRO suggested AVRO AGM/Social Event invitation. inter trading rates with AVRO Members Annual Directory.
AVRO lead the industry Free legal helpline for AVRO conversation; AVRO is continually members lobbying on your behalf with all industry stakeholders.
Massive discounts negotiated for AVRO members on many products and services:
Big diesel savings, service and Licence Check, AVRO’s driving security with The Fuelcard People licence verification service at preferential rates.
AVRO members receive Discounted insurance discounts for communication premiums for AVRO members and broadband services 3 months free license fee for Discounted commission rates for AVRO members who purchase AV RO NEWS 33 AVRO members Apex RMS software
AVRO Ltd, AVRO House, 1 Bath Street, T: 01788 572850 Rugby CV21 3JF E-mail: [email protected] https://www.facebook.com/AvroLtd OUR AVRO AVRO VICE AVRO VICE AVRO PRESIDENTY PRESIDENT PRESIDENT
Name: Steve Smith Name: Mick Puleston Name: Ken Wills Region: 10, Greater London Region: 11, South East Region: 12, South West Company: Boleyn Recovery Company: A1 Recovery Company: Cornwall Commercials Email Address: Email Address: Email Address: [email protected] [email protected] [email protected] AVRO BUSINESS CONSULTANT REGION 2
Name: Graham Steedman Name: Gary Grieve Region: 1, Scotland Region: 2, Northern Email Address: Company: Furness Cars & [email protected] Commercials Limited 34 AV RO NEWS Email Address: [email protected] NATIONAL COUNCIL! REGION 4 REGION 5 REGION 6
Name: John Leach Name: John Rogers Name: Eric Hammond Region: 4, North West Region: 5, North Midlands Region: 6, West Midlands Company: GM Recovery Company: Unity Recovery Company: Fillongley Garage Email Address: Email Address: Email Address: [email protected] [email protected] [email protected] REGION 7 REGION 9 REGION 15
Name: Ian Matthews Name: Craig Alexander Name: Derek Beahan Region: 7, South Wales Region: 9, Eastern Region: 15, Republic of Ireland Company: Lynwood Garage Company: Norfolk Recovery Company: Derek Beahan Ltd Email Address: Email Address: Email Address: [email protected] [email protected] [email protected] EET Some OF OUR AVRO M A1 RECOVERY LTD
24 Hour recovery for cars, all commercials, caravans, motorcycles. PAS 43, ISO 9001. Car & commercial workshop, servicing & MOT’s. Storage Norwich: 01603 787999 Tel: 02392 244720 www.norfolkrecovery.com Email: [email protected] 8 New Lane, Havant, Hampshire, PO9 2JH · www.a1recovery.org
Benson Garage Ltd High Street, Benson, Wallingford, Oxford, OX10 6RP Car & Light Commercials 24Hr Vehicle Recovery Tel: 01491 838333/826220
If you want to advertise with us please get in contact! We’re told our prices are the best out there! And even better, I design and alter them for free! NEW DEPOT NOW OPEN IN LUTON
MEMBERS!NEWNEW DEPOTDEPOT NOW NOWOPEN OPEN IN INLINCOLN! LUTON 24hr Control Centre - 01773 835192 Tel: 0161273 2000 • Registered PAS 43 operator • MOT testing centre class 4 & 7 • ISO 9001 Certification • HGV roadside assistance • NHSS 17 and 17b certified • Full workshop repairs and diagnostics equipment • All operatives hold IVR ID and ADR license • Full accident repairs centre for cars and commercials DEPOT LOCATIONS 24hr Control Centre - 01773 835192 HEAD OFFICE COSSALL DEPOT HUTHWAITE DEPOT TUXFORD DEPOT LEICESTER DEPOT SOUTH YORKSHIRE STOKE DEPOT Nationwide Breakdown Coverage Dunsford Road Unit• Registered 3B & 4 Fulwood PAS Road 43 operatorLodge Lane •Ind MOT Estate testing33 Chartwell DrivecentreDEPOT class 4 & 7Govan Road Alfreton Soloman Road Fulwood Road South Lodge Lane Wigston 12 Farfield Park Fenton Ind Est Derbyshire• ISO 9001Cossall, Certification Notts Huthwaite • HGV roadsideTuxford assistanceLeicester • NHSSManvers 17 and 17bStoke-On-Trent certified DE55 7RH DE7 5UE Sutton-in-Ashfield Newark Leicestershire Barnsley ST4 2RS T: 01773 835192 T: 01159 444• Full 944 workshopNG17 2JZ repairsNotts and diagnosticsLE18 2FL equipmentSouth Yorkshire T: 01782 844840 T: 01623 556 868 NG22 0NL T: 01162 885 820 S63 5DB • Bus & Coach Specialists • Heavy Recovery • Off Road Recovery • All operativesT: hold01777 872 IVR 177 ID and ADR licenseT: 01709 872 140 • Full accident repairs centre for cars and commercials • Fleet Maintenance • Service Vans • Storage / Workshops [email protected] LOCATIONS HEAD OFFICE COSSALL DEPOT HUTHWAITE DEPOT TUXFORD DEPOT LEICESTER DEPOT SOUTH YORKSHIRE STOKE DEPOT AVDunsford RO Road Unit 3B & 4 Fulwood Road Lodge Lane Ind Estate 33 Chartwell Drive DEPOT Govan Road Alfreton Soloman Road Fulwood Road South Lodge Lane Wigston 12 Farfield Park Fenton Ind Est Derbyshire www.richfordmotors.comCossall, Notts Huthwaite Tuxford Leicester Manvers Stoke-On-Trent DE55 7RH DE7 5UE Sutton-in-Ashfield Newark Leicestershire Barnsley ST4 2RS [email protected] www.manchesterbreakdown.co.uk T: 01773 835192 T: 01159 444 944 NG17 2JZ Notts LE18 2FL South Yorkshire T: 01782 844840 T: 01623 556 868 NG22 0NL T: 01162 885 820 S63 5DB T: 01777 872 177 T: 01709 872 140 @ManchesterBreakdownServicesLTD @MCRBreakdown [email protected] AV RO www.richfordmotors.com
Help when and where you need it.
Cannon Commercials Ltd
Service & Repairs to Commercial Vehicles, 24 Hr Recovery & Trading since 1959 Breakdown and Recovery services for all vehicles throughout Roadside Assistance Essex, Suffolk, Cambridge and surrounding areas Boleyn is an established commercial recovery Regardless of your requirements LJ Transportation are available to assist no matter how big or small the job. From standard roadsides and recoveries operator specialist. Our customers are national (24 Hr) 01626 832548 through to the most complex of scenarios we are able to assist 24/7. Car Roadside • Car Recovery • Commercial Service Vans • Low loaders fleet managers, local haulage, plant recycling and Fax: 01626 834345 Commercial Recovery • ADR Recovery • Off Road Recovery Incident Management • Water Rescue • Eastracts • Vehicle storage PSV operators. Get in touch by phone or email [email protected] Depots at Brentwood – Basildon – Chelmsford – Colchester – Ipswich - Cambridge [email protected] Fairfax Road, Heathfield Industrial Estate, Newton Abbot, Devon TQ12 6UD Tel: 01621 730000 LJ / TR N 0845 64 247 64 0795 72 684 10 www.ljtransportation.co.uk ANSPORTATIO
Cannon.indd 1 09/01/2018 10:18
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March 2018 Issue 2 April 2018 Issue 1
Issue 3 May 2018 VRONEWS AAWARENESS A MEET YOUR NEWS VRO AVRO ABOUT RESCUE NATIONAL VRO COUNCIL AND RECOVERY NEWS OPERATORS 10,000 AVRO V CHIEF CONSTABLE WORKING AT CONCERN FOR OF POLICE A THE ROADSIDE ROADSIDE MILE SCOTLAND RECOVERY NEW MEMBER RALLY AVRO AGENTS WELCOMES PROFILE IN AID OF AVRO BENEVOLENT TWO NEW FOLLOWING M6 FUND ARRIVALS CLEANEST CRASH M6 FIRE HELL LORRIES TO “A TRUE BENEFIT FROM WE SAY GENTLEMAN GOODBYE TOCUT IN HGV LEVY AN INDUSTRY AND LEGEND” LEGEND CHANGESIssue 4 INJune / July TAKES HIS FINAL 2018 SAMANTHAEMPLOYMENT JOURNEY CHARLES LAW WINS JACK THE CLIMB UP OVENDEN BASE CAMP
AWARD PENSIONER2018
EVEREST PLOUGHS “ PORSCHE AVRO 3 9 4 7 5 2 1 THROUGH WALL WELCOMES A I think his love of the NEW MEMBER! industryVRO was obvious TributeA“ to anyoneEndto ofNEWS an Era 7 9 4 2 1 3 5 6 5 4 1 8 www.avrouk.com FUSE BOX
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The official Digital Magazine of AVRO 7 1 48 51 5 62 3 7 2 3 6 5 8 9 Incorporating Recovery Operator AVRO AGM 84 96 2 96 1 27 5 5 9 1 6 7 3 2 EILIS RETIRES GERMAN TOW 6 7 3 84 26 23 8 7 3 8 6 4 SHOW 5 9 2 4 1 7 8 5 2 3 4 8 TRIBUTE TO 1 8 5 6 9 DERMOT ROE & 2 1 9 6 7 16 9 4 3 9 1 5 2 TUG WILSON AVRO 1 3 5 8 7 WELCOMES A 7 6 8 2 5 9 3 1 5 8 4 NEW MEMBER 7 9 4 8 6 5 3 6 7 2 9 8 1 2 4 6 2 1 9 HAVE A GO 8 3 9 7 2 6 AT OUR AVRO 5 6 4 8 1 8 4 6 9 3 1 PUZZLES 6 2 9 5 4 8 5 1 3 6 9 The official Digital Magazine of AVRO 8 2 1 3 www.avrouk.com Twitter: AVROLtd 4 6 8 7 3 2 9 5 7 4 8 Incorporating Recovery Operator 1 3 9 5 8 1 4 7 6 44 9 1 3 7 6 9 4 3 1 8 8 2 3 7 4 6 5 2 8 1 7 AVRO have been an Association for 7 5 3 2 4 6 3 1 9 8 7 8 4 2 5 over 40 years. 7 4 9 5 9 18 36 6 4 5 1 2 7 4 3 1 5 6 2 6 4 1 8 9 7 3 2 5 1 8 Our magazine celebrates the industry 5 7 2 1 as well as being informative on 8 7 3 9 everything you want to know and need to know. 38 AV RO NEWS It’s all about you!
NEW DEPOT NOWNOW OPEN INOPEN LUTON IN LINCOLN!
24hr Control Centre - 01773 835192 • Registered PAS 43 operator • MOT testing centre class 4 & 7 • ISO 9001 Certification • HGV roadside assistance • NHSS 17 and 17b certified • Full workshop repairs and diagnostics equipment • All operatives hold IVR ID and ADR license • Full accident repairs centre for cars and commercials HEAD OFFICE Dunsford Road Alfreton Derbyshire DE55 7RH DEPOT LOCATIONS T: 01773 835 192
COSSALLHEAD DEPOT OFFICEHUTHWAITECOSSALL DEPOT DEPOT TUXFORDHUTHWAITE DEPOT DEPOT TUXFORDLEICESTER DEPOT DEPOTLEICESTERSOUTH DEPOTYORKSHIRESOUTH STOKEYORKSHIRE DEPOT STOKE DEPOTLUTON DEPOT Unit 3B & 4Dunsford RoadFulwoodUnit Road 3B & 4 LodgeFulwood Lane Road Ind Estate Lodge33 Chartwell Lane Ind Drive Estate 33 DEPOTChartwell Drive DEPOT Govan Road Govan RoadCamford Way Soloman RoadAlfreton FulwoodSoloman Road South Road LodgeFulwood Lane Road South LodgeWigston Lane Wigston12 Farfi eld Park 12 FarfieldFenton Park Ind EstFenton IndBedfordshire Est Cossall, NottsDerbyshire HuthwaiteCossall, Notts TuxfordHuthwaite TuxfordLeicester LeicesterManvers ManversStoke-On-TrentStoke-On-TrentLuton DE7 5UE DE55 7RH Sutton-in-AshfiDE7 5UE eld NewarkSutton-in-Ashfield NewarkLeicestershire LeicestershireBarnsley BarnsleyST4 2RS ST4 2RS LU3 3AN T: 01159 T:444 01773 944 835192NG17 2JZT: 01159 444 944 NottsNG17 2JZ NottsLE18 2FL LE18South 2FL Yorkshire South YorkshireT: 01782 844T: 840 01782T: 844840 01773 835 192 T: 01623 556 868 NG22T: 01623 0NL 556 868 NG22T: 01162 0NL 885 820 T: 01162S63 5DB 885 820 S63 5DB T: 01777 872 177 T: 01777 872 177 T: 01709 872 140T: 01709 872 140 [email protected] AV RO www.richfordmotors.com