Earned Value Management Tutorial Module 1: Introduction to Earned Value Management
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Historical Evolution of Management Accounting
1990's: Value Based Management Focus shifted to include the creation of customer value, strategy, balanced scorecards, EVA, and other related concepts. 1980's: Lcan Enterprise CA M-I Cost Management Focus shifted to the reduction of waste, JTT, teamwork, ABC, target costing, quality, investment & product life cycle management. 1951 - 1980's: Managerial Accounting Focus shifted to providinginformation for management planning & control. 1920 - 1950: Cost Accounting Matching concept developed. Focus on cost determination and financial control. 1812 - 1920: Accountingfor Processes Prior to the matching concept. Focus on operating cost and efficiency of processes. Shah Kamal Historical Evolution of Assistant Relationship Manager Management Accounting Bank Alfalah [email protected] Abstract The obsolescence of most companies' cost accounting and management control systems is particularly unfortunate for the global competition of the 1980s (Johnson & Kaplan, 1987). During the past two decades, conventional cost and management accounting practices have been under extensive criticism for their malfunction to instigate change and their inability to support management accounting innovations in coping with the requirements of a changing environment. The academic literature has been crucial of conventional management accounting systems particularly for their lack of efficiency and capability to present comprehensive and the latest information and to assure decision makers and potential users of such information. Focusing on this debate, current study reviews the evolution of cost and management accounting innovations over the past century around the world and to examine whether there has been a significant impact of management accounting in the organization. The analyses suggest that management accounting is changing. However, these changes do not have much bearing upon the type of management accounting techniques. -
“Human Resource Management Practices and Total Quality Management in Insurance Companies: Evidence from Jordan”
“Human resource management practices and total quality management in insurance companies: Evidence from Jordan” Naser Khdour https://orcid.org/0000-0002-3044-8792 Ahmad Samed Al-Adwan https://orcid.org/0000-0001-5688-1503 AUTHORS http://www.researcherid.com/rid/E-3546-2019 Anas Alsoud https://orcid.org/0000-0002-1410-8843 Jamal Ahmed Al-Douri https://orcid.org/0000-0001-6508-5373 Naser Khdour, Ahmad Samed Al-Adwan, Anas Alsoud and Jamal Ahmed Al- ARTICLE INFO Douri (2021). Human resource management practices and total quality management in insurance companies: Evidence from Jordan. Problems and Perspectives in Management, 19(1), 432-444. doi:10.21511/ppm.19(1).2021.36 DOI http://dx.doi.org/10.21511/ppm.19(1).2021.36 RELEASED ON Monday, 29 March 2021 RECEIVED ON Wednesday, 25 November 2020 ACCEPTED ON Tuesday, 16 March 2021 LICENSE This work is licensed under a Creative Commons Attribution 4.0 International License JOURNAL "Problems and Perspectives in Management" ISSN PRINT 1727-7051 ISSN ONLINE 1810-5467 PUBLISHER LLC “Consulting Publishing Company “Business Perspectives” FOUNDER LLC “Consulting Publishing Company “Business Perspectives” NUMBER OF REFERENCES NUMBER OF FIGURES NUMBER OF TABLES 57 0 6 © The author(s) 2021. This publication is an open access article. businessperspectives.org Problems and Perspectives in Management, Volume 19, Issue 1, 2021 Naser Khdour (Jordan), Ahmad Samed Al-Adwan (Jordan), Anas Alsoud (Jordan), Jamal Ahmed Al-Douri (Jordan) Human Resource BUSINESS PERSPECTIVES LLC “СPС “Business Perspectives” Management Practices and Hryhorii Skovoroda lane, 10, Sumy, 40022, Ukraine Total Quality Management www.businessperspectives.org in Insurance Companies: Evidence from Jordan Abstract This study aims to extend the argument about the association between HRM and Total Quality Management (TQM) in insurance companies in Jordan. -
NRECA Electric Cooperative Employee Competencies 1.24.2020
The knowledge, skills, and abilities that support successful performance for ALL cooperative employees, regardless of the individual’s role or expertise. BUSINESS ACUMEN Integrates business, organizational and industry knowledge to one’s own job performance. Electric Cooperative Business Fundamentals Integrates knowledge of internal and external cooperative business and industry principles, structures and processes into daily practice. Technical Credibility Keeps current in area of expertise and demonstrates competency within areas of functional responsibility. Political Savvy Understands the impacts of internal and external political dynamics. Resource Management Uses resources to accomplish objectives and goals. Service and Community Orientation Anticipates and meets the needs of internal and external customers and stakeholders. Technology Management Keeps current on developments and leverages technology to meet goals. PERSONAL EFFECTIVENESS Demonstrates a professional presence and a commitment to effective job performance. Accountability and Dependability Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight. Business Etiquette Maintains a professional presence in business settings. Ethics and Integrity Adheres to professional standards and acts in an honest, fair and trustworthy manner. Safety Focus Adheres to all occupational safety laws, regulations, standards, and practices. Self-Management Manages own time, priorities, and resources to achieve goals. Self-Awareness / Continual Learning Displays an ongoing commitment to learning and self-improvement. INTERACTIONS WITH OTHERS Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect. 2 NRECA Electric Cooperative Employee Competencies 1.24.2020 Collaboration/Engagement Develops networks and alliances to build strategic relationships and achieve common goals. Interpersonal Skills Treats others with courtesy, sensitivity, and respect. -
Trade Management Guidelines
Trade Management Guidelines TRADE MANAGEMENT TASK FORCE Theodore R. Aronson, CFA, Chairman Aronson + Partners Gregory H. Bokach, CFA Damian Maroun American Century Investment Management G.E. Asset Management Corporation Eugene K. Bolton Jean Margo Reid G.E. Asset Management Corporation Paul Richards* Michael H. Buek, CFA Financial Services Authority The Vanguard Group H. Paul Reynolds Richard A. Carriuolo Frank Russell Securities, Inc. R.M. Davis, Inc. George U. Sauter Gene A. Gohlke, Ph.D., CPA* The Vanguard Group U.S. Securities and Exchange Commission Erik R. Sirri Paul S. Gottlieb Babson College Merrill Lynch Wayne H. Wagner Joanne M. Hill Plexus Group Goldman, Sachs & Co. Jessica L. Mann, CFA Donald B. Keim CFA Institute The Wharton School Maria J. A. Clark, CFA Anthony J. Leitner CFA Institute Goldman, Sachs & Co. Ananth Madhavan ITG, Inc. * Observer. 1 CFA INSTITUTE TRADE MANAGEMENT GUIDELINES Recognizing the ambiguities and complexities surrounding the concept of Best Execution,1 CFA Institute Trade Management Task Force has developed the CFA Institute Trade Management Guidelines (Guidelines) for investment management firms (Firms). The recommendations contained herein stem from the obligations Firms have to clients regarding the execution of their trades and provide Firms with a demonstrable framework from which to make consistently good trade-execution decisions over time. The Guidelines formalize processes, disclosures, and record-keeping suggestions that, together, form a systematic, repeatable, and demonstrable approach to seeking Best Execution. It is important to note that the Guidelines are a compilation of recommended practices and not standards. CFA Institute encourages Firms worldwide to adopt as many of the recommendations as are appropriate to their particular circumstances. -
Strategic Performance Management with a Communications Lens
STRATEGIC PERFORMANCE MANAGEMENT A COMMUNICATION LENS Integrating Strategic Communications to Improve SEA and LEA Performance Management Allison Layland, PhD Sam Redding, EdD Strategic Performance Management with a Communication Lens Strategic Performance Management (SPM) is a multistep process that guides an organization’s leadership in designing and revising a system of strategic performance management. Communication is key to the success of any change initiative. A Communication Lens is applied to SPM to strengthen its implementation and success. This publication is in the public domain. While permission to reprint is not necessary, reproductions should be cited as: Layland, A., & Redding, S. (2020). Strategic performance management with a communication lens. Rockville, MD: National Comprehensive Center at Westat. The content of this publication was developed under a grant from the Department of Education through the Office of Program and Grantee Support Services (PGSS) within the Office of Elementary and Secondary Education (OESE), by the National Comprehensive Center at Westat under Award #S283B190028. This publication contains resources that are provided for the reader’s convenience. These materials may contain the views and recommendations of various subject matter experts as well as hypertext links, contact addresses, and websites to information created and maintained by other public and private organizations. The U.S. Department of Education does not control or guarantee the accuracy, relevance, timeliness, or completeness of any outside information included in these materials. The views expressed herein do not necessarily represent the positions or policies of the U.S. Department of Education. No official endorsement by the U.S. Department of Education of any product, commodity, service, enterprise, curriculum, or program of instruction mentioned in this document is intended or should be inferred. -
Computerizing Logistics Management Information Systems
Computerizing Logistics Management Information Systems A Program Manager’s Guide USAID | DELIVER PROJECT OCTOBER 2012 This publication was produced for review by the U.S. Agency for International Development. It was prepared by the USAID | DELIVER PROJECT, Task Order 4. Computerizing Logistics Management Information Systems A Program Manager’s Guide The authors’ views expressed in this publication do not necessarily reflect the views of the U.S.Agency for International Development or the United States Government. USAID | DELIVER PROJECT,Task Order 4 The USAID | DELIVER PROJECT, Task Order 4, is funded by the U.S. Agency for International Devel opment (USAID) under contract number GPO-I-00-06-00007-00, order number AID-OAA-TO-10-00064, beginning September 30, 2010. Task Order 4 is implemented by John Snow, Inc., in collaboration with Aso ciación Benéfica PRISMA; Cargo Management Logistics; Crown Agents USA, Inc.; Eastern and Southern Af rican Management Institute; FHI 360; Futures Institute for Development, LLC; LLamasoft, Inc; The Manoff Group, Inc.; OPS MEND, LLC; PATH; PHD International (a division of the RTT Group); and VillageReach. The project improves essential health commodity supply chains by strengthening logistics management infor mation systems, streamlining distribution systems, identifying financial resources for procurement and supply chain operation, and enhancing forecasting and procurement planning. The project encourages policymakers and donors to support logistics as a critical factor in the overall success of their healthcare mandates. Recommended Citation USAID | DELIVER PROJECT, Task Order 4. 2012. Computerizing Logistics Management Information Systems: A Program Manager’s Guide. Arlington, Va.: USAID | DELIVER PROJECT, Task Order 4. Abstract As in-country public health logistics systems become more integrated and sophisticated, many countries are looking to automate their logistics management information systems (LMIS) in order to improve the quantity, quality, and timeliness of logistics data throughout the country. -
Customer Relationship Management, Customer Satisfaction and Its Impact on Customer Loyalty
Customer Relationship Management, Customer Satisfaction and Its Impact on Customer Loyalty Sulaiman, Said Musnadi Faculty of Economic and Business, University of Syiah Kuala, Banda Aceh, Indonesia Keywords: Customer Relationship Management, Satisfaction, Customer Loyalty. Abstract: This study aims to determine the effect of Customer Relationship Management (CRM) on Customer Satisfaction and its impact on Customer Loyalty of Islamic Bank in Aceh’s Province. The study population is all customers in in the Islamic Bank. This study uses convinience random sampling with a sample size of 250 respondents. The analytical method used is structural equation modeling (SEM). The results showed that the Customer Relationship Management significantly influences both on satisfaction and its customer loyalty. Furthermore, satisfaction also affects its customer loyalty. Customer satisfaction plays a role as partially mediator between the influences of Customer Relationship Management on its Customer Loyalty. The implications of this research, the management of Islamic Bank needs to improve its Customer Relationship Management program that can increase its customer loyalty. 1 INTRODUCTION small number of studies on customer loyalty in the bank, as a result of understanding about the loyalty 1.1 Background and satisfaction of Islamic bank’s customers is still confusing, and there is a very limited clarification The phenomenon underlying this study is the low about Customer Relationship Management (CRM) as a good influence on customer satisfaction and its -
Vaccine Management Plan
Vaccine Management Plan KEEP YOUR MANAGEMENT PLAN NEAR THE VACCINE STORAGE UNITS Practices must maintain a vaccine management plan for routine and emergency situations to protect vaccines and minimize loss due to negligence. The Vaccine Coordinator and Backup are responsible for implementing the plan. Instructions: Complete this form and make sure key practice staff sign and acknowledge the signature log whenever your plan is revised. Ensure that all content (including emergency contact information and alternate vaccine storage location) is up to date. Keep the plan in a location easily accessible to staff and available for review by VFC Field Representatives during site visits. (For practices using mobile units to administer VFC vaccines: Complete the VFC “Mobile Unit Vaccine Management Plan” to itemize equipment and record practice protocols specific to mobile units.) Section 1: Important Contacts KEY PRACTICE STAFF & ROLES Office/Practice Name VFC PIN Number Address Role Name Title Phone # Alt Phone # E-mail Provider of Record Provider of Record Designee Vaccine Coordinator Backup Vaccine Coordinator Immunization Champion (optional) Receives vaccines Stores vaccines Handles shipping issues Monitors storage unit temperatures USEFUL EMERGENCY NUMBERS Service Name Phone # Alt Phone # E-mail VFC Field Representative VFC Call Center 1-877-243-8832 Utility Company Building Maintenance Building Alarm Company Refrigerator/Freezer Alarm Company Refrigerator/Freezer Repair Point of Contact for Vaccine Transport www.eziz.org 1 IMM-1122 (12/20) -
Earned Value Management (EVM) System Description
NASA/SP-2019-3704 Earned Value Management (EVM) System Description National Aeronautics and Space Administration November 1, 2019 Electronic copies are available from: NASA STI Program: https://wwww.sti.nasa.gov NASA STI Information Desk: [email protected]/ (757) 864-9658 Write to: NASA STI Information Desk Mail Stop 148 NASA Langley Research Center Hampton, VA 23681-2199 NASA Engineering Network (NEN) at https://nen.nasa.gov/web/pm/ (inside the NASA firewall only). OCFO-SID EVM Homepage at https://community.max.gov/dis- play/NASA/Earned+Value+Management+HOMEPAGE (inside the NASA firewall only) RECORD OF REVISIONS R E DESCRIPTION DATE V Basic Issue November 2013 1 Incorporate IPMR, ANSI/EIA-748 reference change March 2016 2 Added EVM reciprocity, scalability and new EVM $250M threshold January 2018 Added SMD Class-D EVMS Deviation, revised Intra-Agency Work Agree- ment EVM requirements, updated links, updated NASA EVMS requirements 3 September 2019 thresholds chart, deleted special publication numbers from references, cor- rected Data Requirements Description acronym, minor edits, etc. NASA EVM System Description ii ii TABLE OF CONTENTS P.1 Purpose ............................................................................................................ vi P.2 Applicability ..................................................................................................... vii P.3 Authority .......................................................................................................... vii P.4 References ..................................................................................................... -
MOVEBR Program Management Plan
Program Management Plan | MovEBR Program Management Plan As of April 1, 2019, the City of Baton Rouge and the Parish of East Baton Rouge have started implementation of MovEBR, a historic Sales Tax referendum created to improve transportation. The MovEBR initiative will help the citizens in East Baton Rouge Parish with traffic mitigation by building new roads, sidewalks, and managing traffic in the parish. The tax initiative passed on December 8, 2018, is expected to generate $46M annually for the City-Parish and will be spent on the published MovEBR projects. The program will last through March 31, 2049. As presented, this initial Program Management Manual is a living Program Management Plan (PMP) evidencing the strong management systems that will be put in place to achieve efficient and effective delivery. It is comprehensive in content and serves as a firm foundation for the life of the program. It demonstrates how the successful execution of the unique project groupings will be accomplished through the Baton Rouge Department of Transportation and Drainage (DTD) and our partners as we operate in a seamless, integrated manner. The PMP documents the structure, processes, and resources that will be used to execute a successful program and create concrete deliverables that meet the contractual requirements. The PMP covers the organization, approach and timeline, controls, schedule and resource management, tools, quality management, communication plans, Small Business Outreach and public involvement. This will provide the foundation to achieve program goals and communicate to stakeholders how the program will be managed. By adhering to this plan, DTD will implement and utilize the proper management controls for the program, thereby promoting the achievement of the program’s goals and objectives. -
Building a Change Management Office 9 Steps to Make Your Change Efforts Stick
White Paper Building a Change Management Office 9 Steps to Make Your Change Efforts Stick Does this scenario sound familiar? A new program, designed to take advantage of a new market opportunity, is expected to substantially improve business performance. It takes months to develop the perfect implementation strategy. Introduction 1. Design and establish a change enable change management strategies, management office structure. processes and goals. Each organization Employees receive program details and has different needs and limitations for guidelines. Initial interest in the program 2. Create change management a CMO. Changes vary by volume, type fades quickly. After a few months, the methodology, tools and templates. and complexity of typical change efforts. new program is abandoned and marked a 3. Align the change management Additionally, organizations may face failure, disappearing into obscurity. methodology with project limitations due to processes, culture, management. Similar stories play out year after year geographic locations or budget. Major in companies everywhere. The fast- 4. Engage key leaders and stakeholders to decisions to be made when designing the paced nature of our global economy support the CMO. CMO include to scope, strategy, goals, means promising new changes are 5. Raise awareness of change structure, roles and responsibilities. designed on a regular basis. A deliberate management and the CMO. change management strategy is crucial 6. Develop change management Strategy and scope for companies looking to be agile in knowledge and skills in employees. Determining the strategy and scope of the their adaptability, but structured in their 7. Deliver change management on CMO is a key first step when designing approach to change. -
Earned Value Management Best Practices
WHITE PAPER Earned Value Management Best Practices CONTENTS BACKGROUND BEST PRACTICES FOR EVMS USE Earned Value Management (EVM), a mainstay of When it comes to using an EVMS, most Best Practices for EVMS Use ..............................1 major government project management, has organizations follow a learning curve. The now caught the imagination of government IT purpose of this paper is to help organizations Use an EVMS Description professionals as well as those in the private flatten the curve, arming them with EVMS best and Keep it Up to sector. This has happened because EVM offers, practices. These best practices are broken down Date ...................................1 for the first time, an “apples to apples” into five guideline areas: Use EVMS on Every methodology for understanding how projects Project ..............................2 are progressing in relation to the original • EVMS description When to Use EVMS on funding and scope. It is a systematic approach a Program .................3 to planning, measuring, and forecasting a • EVMS use Building a Work project and a tool in the project manager’s Breakdown Structure toolbox for successfully completing an assigned • Work Breakdown Structure (WBS) and (WBS) ..............................3 project. Control Account WBS and Control Account Earned Value Management Systems (EVMS) are • Cost and schedule integration Guidelines ................3 required by the Office of Management and Budget for federal agencies and by contract on • Earned Value calculation Defining a Control Account ....................4 major systems acquistions done by the U.S. Government and some foreign governments. USE AN EVMS DESCRIPTION AND KEEP IT Cost and Schedule They are also part of the Project Management UP TO DATE Integration Institute’s Project Management Body of The system description provides an Guidelines ........................4 Knowledge (PMI PMBOK) and are used by many understanding of each activity required to meet Earned Value Calculation civilian organizations.