Ceredigion Mental Health Directory 2021 Categorised

For more information, or to send an addition or amendment to the Mental Health Directory please contact: WWAMH 18 Queen Street Carmarthen Carmarthenshire SA31 1JT

01267 245572 [email protected]

Last Edited: 01.07.2021

Ceredigion Mental Health Directory (Categorised)

Table of Categories

Activities...... 4 Adult Mental Health Third Sector Services ...... 13 Advocacy Services ...... 21 Alzheimer’s, Dementia and Memory Loss ...... 32 Armed Forces and Veteran’s Support ...... 38 Arts-based Activities...... 42 Autism & Neuro Diverse Support ...... 47 Befriending Service ...... 49 Benefit Advice and Information ...... 58 Bereavement ...... 64 Carers ...... 66 Children & Young People Mental Health Support ...... 75 Community MH Support Groups ...... 87 Community Transport Services ...... 90 Counselling Services...... 92 Crisis Support Services ...... 94 Domestic / Sexual Abuse ...... 98 Eating Disorder Advice & Information ...... 100 Education & Training ...... 106 Employment ...... 109 Farming & Rural Community Support ...... 111 Food Support Services ...... 113 Gambling Support Service ...... 113 Helplines ...... 115 Hobbies & Leisure Activities ...... 120

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Housing Support ...... 122 Learning Disabilities MH Support ...... 128 Legal & Financial Services ...... 131 Men’s Support Services ...... 134 Mental Health Forums ...... 138 Mental Health Recovery Drop-In Centres ...... 139 Music-based Activities ...... 142 National Charities and Organisations ...... 145 Nature-based Health Services ...... 150 Parent’s Support ...... 154 Physical Health Activities ...... 156 Residential Care / Respite Service ...... 157 Spirituality ...... 157 Statutory Services ...... 158 Substance Misuse ...... 165 Suicide & Self Harm Support ...... 167 Volunteering Support, Advice & Opportunities...... 172 Wellbeing ...... 173 Women’s Support Services ...... 182

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Activities

Organisation Address Telephone/Email/Website Service Provided

Arts Care Gofal Celf Ground Floor Tel: 01267 243815 Arts Care Gofal Celf (ACGC) is a professional arts 24 King Street organisation based in West Wales with Carmarthen experience of delivering high quality projects of arts and Email: [email protected] SA31 1BS creative programs. Exercise and Yoga Classes available online on Facebook and Website: www.acgc.co.uk Youtube 24/7. https://www.facebook.com/acgcprojects https://www.youtube.com/channel/UCBP35gb7CYzqeuf84404fzw

Cardi Shed Telephone: Men2Men: 07577 117967 Men2Men are delighted to announce they are supporting men to form a stand-alone group to Email: [email protected] develop a multi-functional ‘Men’s Shed’ in Cardigan. This will become a well-used Website: www.men2men.org.uk resource, offering a variety of activities to men

of all ages. Telephone: Men’s Sheds : 01267 225536 Men’s Sheds are about social connections and Facebook: friendship building, sharing skills and https://www.facebook.com/1513156845639544/ knowledge, and of course a lot of laughter! posts/2817951651826717/?d=n Activities vary greatly, but you can usually find Email: [email protected] woodworking, metalworking, repairing and restoring, electronics, model buildings or even car building in a typical Shed.

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Organisation Address Telephone/Email/Website Service Provided

Cardi Shed Continued/… Continued/… Sheds are about like-minded people and having someone to share your worries with. They are about having fun, sharing skills and knowledge and gaining a renewed sense of purpose and belonging. As a by-produce of that they reduce isolation and feelings of loneliness, they allow men to deal with mental health challenges more easily and remain independent, they rebuild communities and in many cases, they save men’s lives.

Volunteers needed! Creative Letters of Email: [email protected] We are inviting letters of kindness to older people that are Kindness living alone or in Website: http://www.peoplespeakup.co.uk/ residential care homes. If you would like to create a letter,

please get in touch and we will make the match!

Hafal Noddfa British Legion Hall Tel: 01545 571537 A free mental health support group providing opportunities Victoria Street to visit local places of interest and to take part in activities Aberaeron such as arts and crafts, Tai Chi, singing. SA46 0JA Opening hours: 9.30am to 2.30pm (Tuesday and Thursday)

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Organisation Address Telephone/Email/Website Service Provided

HUTS Teifi Terrace Tel: 01239 710377 HUTS is a mental health and learning disability charity. Adpar Providing arts and crafts therapeutic workshops for Newcastle Emlyn Call & Chat 18+: 01239 562036 people with experience of mental health problems. SA38 9ED Email: [email protected] Lots of people in Ceredigion, Carmarthenshire and Website: [email protected] Pembrokeshire have been benefitting from weekly phone calls from Huts Workshop over the past few months. We are happy to say, that from JANUARY 4th 2021 we are extending this service. We have a new number and will be operating in the evenings and at weekends. If you live in West Wales and feel having a friendly chat will help you feel less isolated, please contact us. Or, if you know someone who you think would benefit from a weekly catch up with a friendly voice, please pass our number on to them. Continued/…

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Organisation Address Telephone/Email/Website Service Provided

HUTS Continued/… Continued/… The calls are strictly confidential and our service is only available to people over 18. The first call may be charged for by your phone company, but we will phone you back and we can arrange for regular calls over the next few weeks for free. You don’t have to feel alone. Call and Chat service for 18+ Call on 01239 562036 Mon-Fri 10am - 7pm Saturday 10am – 4pm Sunday Midday – 6pm Support and Signposting Confidential. Home Befriending Service in South Ceredigion only. (No new referral at the moment for this service).

https://www.facebook.com/14751155193675 82/posts/2742514245961030/?d=n

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Organisation Address Telephone/Email/Website Service Provided

MIND Aberystwyth MIND Aberystwyth Tel: 01970 626225 A safe and relaxing place for adults experiencing or The Cambria recovering from any level of mental illness. The MIND Marine Terrace Email: [email protected] centre provides a range of activities including Art, Craft, Aberystwyth Music, Complementary Therapies, Food and Mood and SY23 2AZ Website: www.mindaberystwyth.org Woodland Ecotherapy. Carers, friends, family and supporters are all welcome. Support and advice are available.

Type of support: Mental health - tenancy 1:1, wellbeing activities, advice and signposting.

Floating support (tenancy) provision with a MH focus, previously delivered 1:1 in service user's homes.

Continued/…

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Organisation Address Telephone/Email/Website Service Provided

MIND Aberystwyth MIND Aberystwyth Tel: 01970 626225 Continued/… Continued/… The Cambria Marine Terrace Email: [email protected] Support now being delivered on an allocated case basis Aberystwyth through phone, email, text, WhatsApp and other social SY23 2AZ Website: www.mindaberystwyth.org media formats. Bespoke 1:1 complex needs outreach support to maintain good MH and wellbeing and community independence. Currently being delivered through a mixed media approach. Group activities to maintain/improve MH wellbeing and reduce social isolation.

Regular welfare contact for individuals that used to attend groups but are unable to do so due to social distancing restrictions.

We are now able to accept referrals for the following:

Wellbeing Support – 1-1 contact that aims to support individuals in maintaining their wellbeing, combatting isolation and accessing mental health support.

Tenancy support – Short-term support that focuses on helping individuals to live safely, securely and independently in their own home. Noddfa Aberaeron British Legion Hall Tel: 01545 571537 Drop in facilities on Tuesday and Thursday 9.30am to Oxford Street 2.30pm for people with mild mental health problems. We Aberaeron Email: [email protected] offer a range of activities, hot lunch. SY46 0JB

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Organisation Address Telephone/Email/Website Service Provided

People Speak Up Telephone: 07972651920 Current projects:

Email: [email protected] Young People Speak Up – a time and space to find your voice, talk through issues that matter to you, and volunteer in Website: www.peoplespeakup.co.uk your community to gain work experience. We will have guests and a creative team to lead you through this fun and expressive time. Age 11+ Monday 5pm Zoom Story Care and Share – Weekly creative well-being gatherings for ages 18+ to investigate through poetry, creative writing and storytelling. A low-pressure environment where all levels are welcome. Wed 11.30am & Fri 6pm Zoom Stories by Phone - If you are feeling isolated, please call us and then you will receive a story gift by phone by a professional storyteller or you may want to send this as a gift to a family member that is living alone. Creative Letters of Kindness – We are inviting letters of kindness to older people that are living alone or in residential care homes. Get in touch if you would like to create a letter. Creative Companions – Creative collaborations between volunteers, students and older members of the community. Square Stories – connecting young people with the heritage on their doorsteps. Join artist Cheryl Beer in creating an online digital resource for local primary schools. Launches 18th Jan at 5pm until March. Zoom.

Continued/…

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Organisation Address Telephone/Email/Website Service Provided

People Speak Up Continued/… Continued/… Spoken Word Saturday – Monthly spoken word online gatherings for people who would like to share and listen to poems/songs and stories. Second Saturday every month 4pm. Men in Conversations – a non-judgmental time and space for men to talk and listen. Tuesday 7pm Zoom.

Reboot UK Email: [email protected] Reboot UK is a digital skills programme for multiply (Mind Aberystwyth) excluded individuals, focused especially on people affected Website: by homelessness and mental health problems. www.goodthingsfoundation.org/projects/reb oot-uk Starlings c/o Plascrug Leisure Tel: 07534 382682 Starlings (Aberystwyth) is a sports and social club (with a Community Cycling Centre difference) for local people who believe in the value of Project Llanbadarn Road Email: [email protected] exercise and friendship for physical and mental well-being. Aberystwyth SY23 1HL Web: www.starlingsaberystwyth.co.uk

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Organisation Address Telephone/Email/Website Service Provided

West Wales Tel: 01267 245572 A community group that promotes the mental health Motorcycle Club benefits of motorcycling. Email: [email protected] The club works with people to learn about motorcycles including repair and renovation of motorcycles and riding skills. It enables people to come to together and support each other as bikers and build new friendships. The group also go on visits and trips to motorcycle related places and activities. Having an interest such as motorcycling helps support people to have improved mental health and self- confidence. The motorcycle community is so welcoming and supportive and this can be hugely beneficial to people who have experienced mental health problems. Contact: Lucie Soper.

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Adult Mental Health Third Sector Services

Organisation Address Telephone/Email/Website Service Provided

Advocacy West Website: www.advocacywestwales.org.uk Advocacy West Wales are now also offering FREE & Wales/Eiriolaeth INDEPENDENT All Ages Mental Health Advocacy as Gorllewin Cymru well as Mental Health Advocacy for Children & Young (AWW/EGC) Persons in Ceredigion. Tel: 01970 229116 (Ceredigion). Email: [email protected]

Community Mental Health Advocacy for Adults in Carmarthenshire and Pembrokeshire: Advocacy West Wales provide an independent advocacy service and they can help you access mental health support services in Pembrokeshire and Carmarthenshire. Speak to an independent mental health advocate. Availability: Monday- Friday 09:00 - 17:00 (Not Bank Holidays). Tel: 01267 231122 (Carmarthenshire) or 01437 762935 (Pembrokeshire).

Continued/…

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Organisation Address Telephone/Email/Website Service Provided

Advocacy West Continued/… Wales/Eiriolaeth Gorllewin Cymru Independent Mental Health Advocacy for People of All (AWW/EGC) / Ages in Carmarthenshire, Ceredigion and Continued/… Pembrokeshire: Advocacy for people who are informal or detained, being treated or assessed in hospital for their mental health (including dementia). Also, people on section of the Mental Health Act and living in the community. Availability: Monday - Friday 09:00-17:00 (Not Bank Holidays) Tel: 01267 223197 or FAX a referral to 01437 839174 or Email: [email protected].

Carers Advocacy: For Carers of people with mental ill conditions. Help to understand your rights as a Carer, to access carer's assessments and to be involved in care and treatment planning for the person you support. Availability: Monday - Friday 09:00-17:00 (Not Bank Holidays). Tel: 01267 235427 (Carmarthenshire).

CIPA - Ceredigion Independent Professional Advocacy: Advocacy for people who have needs for social care and support, or their Carers, including assessment, care planning and review, safeguarding and complaints. Tel: FREEPHONE 0800 20161387. Email: [email protected]. Website: http://www.cipawales.org.uk.

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Organisation Address Telephone/Email/Website Service Provided

Advocacy for people who have needs for social care and support, or their Carers, including assessment, care planning and review, safeguarding and complaints.

A service providing independent professional advocacy in Welsh and English, as well as workshops on self-advocacy and Carers’ rights.

Monday - Friday 09:00 - 17:00 (Not available Bank Holidays)

Office base: 27 Pier Street, Aberystwyth, Ceredigion SY23 2LN.

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Organisation Address Telephone/Email/Website Service Provided

Cyfle Cymru Tel: 01267 231634 Peer mentoring service which provides help to people to develop confidence, and provide support to access training, Email: [email protected] qualifications and work experience. We help people affected by substance misuse and / or Website: http://dacw.co.uk/about-cyfle- mental health conditions to gain the skills necessary to enter cymru the world of work. People who are eligible are: Those aged 16 to 24 and not in employment, education and training. Those aged 25 or over and long term unemployed or economically inactive.

Those who live in the Dyfed area. Those who are in recovery from substance misuse and/or mental health issues.

Eiriol Mental Health Tel: 01267 231122 Eiriol Mental Health Advocacy has merged with Advocacy Advocacy West Wales – Eiriolaeth Gorllewin Cymru. Email: [email protected] Please see information in the Advocacy West Wales / AWW- Website: www.advocacywestwales.org.uk EGC entry for details of all services. Advocacy for over-18s with mental health problems and carers.

Provides help by listening, gathering information that you may need to progress and advises on rights under the Mental Health Act.

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Organisation Address Telephone/Email/Website Service Provided

Hafal Ceredigion 9 Portland Road Tel: 01970 624756 Hafal’s services in Ceredigion for clients and families Aberystwyth include: SY23 2NL Email: [email protected] Housing Support, Breaks for Carers, Introductions for Website: www.hafal.org befriending, Clubs, General Support, Information, Advice, Groups, Befriending, A voice in planning.

Hafal Ceredigion helps people with serious mental illness and their families to work towards recovery. All our services are underpinned by Hafal’s Recovery Programme which empowers clients and families to take control of their lives and achieve recovery. Hafal Crossroads 9 Portland Road Tel: 01970 627 966 A member-led charity working to improve the lives of unpaid Aberystwyth carers by giving them time to have a break away from their SY23 2NL Email: [email protected] caring responsibilities.

Website: www.hafal.org/crossroads Our core service is the provision of replacement care in the home, delivered by trained carer support workers to give unpaid carers a break.

Emergency Card Service for Carers – Telephone: 01437 611002.

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Organisation Address Telephone/Email/Website Service Provided

Kinora St Marys Old School Tel: 01239 612056 A free mental health recovery drop-in centre offering advice Hall and support to all. Activities include gardening, cooking, Cardigan bush craft, walking groups, art sessions. SA43 1DW Opening hours: 10am to 3pm (Monday, Tuesday, Thursday, Friday) and 5pm to 9pm (Wednesday) MIND Aberystwyth MIND Aberystwyth Tel: 01970 626225 A safe and relaxing place for adults experiencing or The Cambria recovering from any level of mental illness. The MIND Marine Terrace Email: [email protected] centre provides a range of activities including Art, Craft, Aberystwyth Music, Complementary Therapies, Food and Mood and SY23 2AZ Website: www.mindaberystwyth.org Woodland Ecotherapy. Carers, friends, family and supporters are all welcome. Support and advice are available.

Type of support: Mental health - tenancy 1:1, wellbeing activities, advice and signposting.

Floating support (tenancy) provision with a MH focus, previously delivered 1:1 in service user's homes.

Continued/…

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Organisation Address Telephone/Email/Website Service Provided

MIND Aberystwyth / Continued/… Continued/… Support now being delivered on an allocated case basis through phone, email, text, WhatsApp and other social media formats. Bespoke 1:1 complex needs outreach support to maintain good MH and wellbeing and community independence.

Currently being delivered through a mixed media approach. Group activities to maintain/improve MH wellbeing and reduce social isolation.

Regular welfare contact for individuals that used to attend groups but are unable to do so due to social distancing restrictions.

We are now able to accept referrals for the following:

Wellbeing Support – 1-1 contact that aims to support individuals in maintaining their wellbeing, combatting isolation and accessing mental health support.

Tenancy support – Short-term support that focuses on helping individuals to live safely, securely and independently in their own home.

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Organisation Address Telephone/Email/Website Service Provided

MIND Aberystwyth – http://mindaberystwyth.org/side-by-side- Peer Support in the Community (Ceredigion, Pembrokeshire Side by Side Cymru cymru/ and Carmarthenshire) [email protected] Tel: 01970 626225 One to one peer support advice and guidance including how to video conference, how to support individuals during Mob: 07958788172 coronavirus and practical tips on how to run a virtual group.

Available until end of March 2021. West Wales Action The Mount Tel: 01267 245572 WWAMH is a voluntary organisation, a charity, for Mental Health 18 Queen Street and a company limited by guarantee which (WWAMH) Carmarthen Website: www.wwamh.org.uk supports voluntary organisations with an interest SA31 1JT in mental health. Working together with service users, carers, voluntary organisations, statutory providers and commissioners to improve the standards of mental health throughout West Wales. The office is closed at the moment but information on local, regional and national mental health support services are available on the website, Facebook and Twitter. Can provide information about local mental health services and signpost you to relevant organisations. Plus, advocacy. Click the website link to see what services are available near you http://www.wwamh.org.uk/mental-health- directories

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Advocacy Services

Organisation Address Telephone/Email/Website Service Provided

Community Mental Health Advocacy for Adults in Carmarthenshire and Pembrokeshire: Advocacy West Wales provide an independent advocacy service and they can help you access mental health support services in Pembrokeshire and Carmarthenshire. Speak to an independent mental health advocate. Availability: Monday-Friday 09:00 - 17:00 (Not Bank Holidays). Tel: 01267 231122 (Carmarthenshire) or 01437 762935 (Pembrokeshire).

Continued/…

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Organisation Address Telephone/Email/Website Service Provided

Advocacy West Continued/… Wales/Eiriolaeth Gorllewin Cymru Independent Mental Health Advocacy for People of (AWW/EGC) All Ages in Carmarthenshire, Ceredigion and Continued/… Pembrokeshire: Advocacy for people who are informal or detained, being treated or assessed in hospital for their mental health (including dementia). Also, people on section of the Mental Health Act and living in the community. Availability: Monday - Friday 09:00-17:00 (Not Bank Holidays) Tel: 01267 223197 or FAX a referral to 01437 839174 or Email: [email protected].

Continued/…

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Organisation Address Telephone/Email/Website Service Provided

Advocacy West Continued/… Wales/Eiriolaeth Gorllewin Cymru CIPA - Ceredigion Independent Professional Advocacy: (AWW/EGC) Advocacy for people who have needs for social care and Continued/… support, or their Carers, including assessment, care planning and review, safeguarding and complaints.

Tel: FREEPHONE 0800 20161387. Email: [email protected]. Website: http://www.cipawales.org.uk.

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Organisation Address Telephone/Email/Website Service Provided

Age Cymru Dyfed Tel: 01437 723370 (Haverfordwest) We are currently monitoring the Covid-19 guidelines from the Welsh Government and are committed to making our Tel: 01554 784080 (Llanelli) services available safely and compliantly. If you have any Tel: 01970 615151 (Aberystwyth) questions regarding our services and current delivery, Tel: 01239 615777 (Cardigan) please use the contact details provided for that service or email.

Email: [email protected] Age Cymru Dyfed operates across Pembrokeshire, Carmarthenshire and Ceredigion, supporting individuals Befriending Life Links Contacts: over 50 to maintain their independence and make the most of later life. We do this through a range of services Pembrokeshire: Emma – across the three counties. Please note that the delivery [email protected] of some of our services has been adapted in line with Mobile: 07415 721205 Welsh Government guidelines. Carmarthenshire: Jo-Anne – Jo- [email protected] Continued/… Mobile: 07985 169934

Ceredigion: Sue – [email protected] Mobile: 07402 255010

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Organisation Address Telephone/Email/Website Service Provided

Age Cymru Dyfed Continued/… Continued/… Age Cymru offers:

Information and Advice, Digital Support, Advocacy, Dementia Advice, Befriending Life Links, Byw Adref Home Cleaning (Ceredigion & N. Pembs), Veterans Support, Handyperson and Gardening, Ceredigion 3rd Sector Community Resource Team, Toe-Nail Cutting (this service is currently suspended due to Covid-19 guidelines), Falls Prevention Classes. Opening Hours: Haverfordwest: Monday–Thursday, 10am-1pm & 2pm- 4pm Llanelli: Monday–Friday, 10am-1pm & 2pm-4pm Aberystwyth: Monday-Friday, 10am-1pm & 2pm 4pm Cardigan: Monday-Thursday, 10am-1pm & 2pm-4pm

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Organisation Address Telephone/Email/Website Service Provided

Age Cymru Dyfed – Email: [email protected] HOPE will deliver advocacy support at a community level HOPE Advocacy through a range of advocacy models. HOPE will support Service people to engage, participate, gain information, have their voices heard, be involved, understand their rights, make choices, share experiences, raise awareness of advocacy, and develop skills and knowledge.

Referral Forms available: Age Cymru ¦ HOPE (ageuk.org.uk)

CIPA - Ceredigion Telephone: 0800 2061387 Ceredigion Independent Professional Advocacy (CIPA) Independent – a collaboration between Advocacy West Wales / Professional Website: cipawales.org.uk Eiriolaeth Gorllewin Cymru and Pembrokeshire People Advocacy First (PPF)

Advocacy for people who have needs for social care and support, or their Carers, including assessment, care planning and review, safeguarding and complaints. A service providing independent professional advocacy in Welsh and English, as well as workshops on self-advocacy and Carers’ rights.

Office base: 27 Pier Street, Aberystwyth, Ceredigion SY23 2LN.

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Organisation Address Telephone/Email/Website Service Provided

Provides help by listening, gathering information that you may need to progress and advises on rights under the Mental Health Act

27 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

MHM Wales – Union Offices Tel: 01656 651450 The IMCA Service provides Independent advocates for Mental Health Quarella Road people who are deemed to lack capacity to make certain Matters Wales Bridgend Email: [email protected] significant decisions as identified in MCA 2005 and who, at CF31 1JW the time such decisions need to be made, have no-one Website: https://www.mhmwales.org.uk/ other than paid staff to support or represent them or to be consulted. Throughout Carmarthen, Ceredigion and Pembrokeshire.

The Paid Representatives (PRPR) are qualified advocates who have specialist knowledge of the Mental Capacity Act and Deprivation of Liberty Safeguards legislation. We can support people who lack capacity across West Wales.

Share Our Recovery through Eating Disorders:

Registration Required – Email: [email protected] for details.

Every Sunday 5pm – 7pm on Zoom: Coping with ED Peer Support Group for those who are at more developed stages of recovery and continue to use the support and guidance of SORTED. Ages 17+

Continued/…

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Organisation Address Telephone/Email/Website Service Provided

MHM Wales – Continued/… Mental Health Matters Wales Every Monday 4.30pm – 6pm on Zoom: Coping with ED Continued/… For those wanting to start their journey of recovery, this group offers support and guidance from people who have recovered. Ages 17+

Every Tuesday 4.30pm – 6pm on Zoom: Better Together – Supporting Someone with ED How do I help? What do I say? Can’t they just eat? All those questions you want answered from people who have recovered.

Self-Harm Awareness, Recovery and Education:

Registration Required – Email: [email protected] for details and meeting ID.

Every Monday 4.30pm – 6pm on Zoom: Coping with Self-Harm Start your journey to recovery. Learn Distraction Techniques and Alternative Coping Strategies that can help you to reduce your self-harm in your own way. Ages 16+

Continued/…

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Organisation Address Telephone/Email/Website Service Provided

MHM Wales – Continued/… Mental Health Matters Wales Every Tuesday 4.30pm – 6pm on Zoom: Better Continued/… Together: Caring for Someone that Harms What is self-harm? What should you do and say? Why don’t they just stop?

Every Wednesday 4.30 – 6pm on Zoom: Self-Harm Chat & Support Supportive, open and frank conversation around self-harm and anything else. Ages 16+

Our eating disorder peer support group, SORTED is held once a month at UWTSD campus and supports anyone over 17 who has any issues around disordered eating. No diagnosis or appointment necessary.

All open access services, such as Wellbeing Hubs, Talking Connections Counselling and some Peer Support groups have been suspended. Other MHM Wales services remain, however, operating on a lower scale as per Government guidance. If you receive/attend any service facilitated by MHM Wales, we advise you to contact the office first to determine if the service is still being provided during this ongoing pandemic.

30 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Meic Tel: 08088 023456 Meic is the information, advice and advocacy service for children and young people in Wales aged 0-25. Meic is a Website: https://www.meiccymru.org bilingual service that can be contacted, confidentially and free, by phone, text or online chat through our website. We Text (84001) operate between 8am and midnight every single day of the year. From simple questions to serious issues. Meic will listen even when no-one else will. Our website also includes lots of interesting articles relevant to children and young people, and we also have a professional section with lots of useful resources. We also have lots of engagement with children, young people and professionals on our social media pages on Instagram, Facebook and Twitter and you can find some of the videos we've created on our YouTube channel.

Pembrokeshire Telephone: 01437 769135 Offers advocacy for people with Learning Disabilities. People First Monday – Friday 10:00 – 16:00 across the Three Counties.

Facebook support group for people with Learning Disabilities. Daily Zoom activities. Check out their Facebook Group for the activity timetable

https://www.facebook.com/groups/155197120931/.

Their Facebook group is a closed group, so you will have to request to join. Facebook group is available 24/7 to look at.

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Alzheimer’s, Dementia & Memory Loss

Organisation Address Telephone/Email/Website Service Provided

Community Mental Health Advocacy for Adults in Carmarthenshire and Pembrokeshire: Advocacy West Wales provide an independent advocacy service and they can help you access mental health support services in Pembrokeshire and Carmarthenshire. Speak to an independent mental health advocate. Availability: Monday-Friday 09:00 - 17:00 (Not Bank Holidays). Tel: 01267 231122 (Carmarthenshire) or 01437 762935 (Pembrokeshire).

Continued/…

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Organisation Address Telephone/Email/Website Service Provided

Tel: 01267 223197 or FAX a referral to 01437 839174 or Email: [email protected].

Continued/…

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Organisation Address Telephone/Email/Website Service Provided

Tel: FREEPHONE 0800 20161387. Email: [email protected]. Website: http://www.cipawales.org.uk.

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Organisation Address Telephone/Email/Website Service Provided

Ceredigion: Sue – [email protected] Mobile: 07402 255010

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Organisation Address Telephone/Email/Website Service Provided

Age Cymru Dyfed Continued/… Continued/… Age Cymru offers:

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Organisation Address Telephone/Email/Website Service Provided

Age Cymru Dyfed Tel: 01239 615556 Support for people with Dementia, Parkinson and other – 50+ Living at illnesses that have cognitive degeneration or memory loss Home Supporting across Ceredigion. Independence / Email: [email protected] 50+ Byw Adref Website: www.ageuk.org.uk/cymru/dyfed/ Byw Adref Home Cleaning is an award-winning service Cefnogi within Ceredigion and North Pembrokeshire, which is Annibyniaeth expanding into Carmarthenshire. Household chores, assistance with laundry, ironing, shopping, someone to chat to. Offering free benefit checks. Staff are DBS (police) checked. Staff are insured to working in your home. A friendly face, a service tailored to your individual needs and peace of mind.

North Ceredigion: Chris Harris South Ceredigion: Carys Edwards

Phone 01239 615556 for information or referral form.

Alzheimer’s Society Tel: 01269 597690

Email: [email protected]

Website: www.alzheimers.org.uk

37 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Borth Family Centre SY24 5LW Mob: 0789 6616 857 Group with activities for carers of people with memory loss and their cared for. The group meets on a Monday from Email: [email protected] 10am – 12pm

Armed Forces & Veteran’s Support

Help for Heroes Unit D11 3&4 Tel: 01443 808910 A network of professionals and partners who not only help Old Bank Buildings serving members of the Armed Forces, but also ex- Off Main Avenue Email: Servicemen and women and their families. This is achieved Treforest Industrial [email protected] through physical and emotional rehabilitation and recovery. Estate The charity also identifies new career opportunities and CF37 5UR Website: www.helpforheroes.org.uk offers financial and welfare support.

38 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

The Family Mobile: 07761 958219 The Family Foundation is a charity based in Wales that Foundation - supports individuals and families to thrive and get the #Family Connectors Website: www.thefamilyfoundation.co.uk support they need. The #Family Connectors project and Project 'Removing Barriers to Family Life' project is aimed at Email: [email protected] providing support to veterans and their partners, carer’s and family members. This new team is funded by the Armed Forces Covenant. Areas of support include: Identifying Training Gaps & Needs, Helping create an individual Training Plan, Getting them onto suitable courses to match identified needs - Short courses from half day to 1 - 3 Days, Updating CV’s or helping to create a new one, Providing clients with information on Jobs in their area or in other locations, Referring to other organisations for additional help & support, Being a good listener to help individuals and families. The project covers Swansea, Carmarthenshire, Ceredigion and Pembrokeshire. Referral Forms available.

39 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Veterans Gateway Tel: 0808 802 1212 The First Point of Contact for veterans seeking support. We put veterans and their families in touch with organisations Email: Support.veteransgateway.org.uk best placed to help with the information, advice and support they need – from healthcare, and housing to employability, Website: www.veteransgateway.org.uk finances, personal relationships and more. 24 hours per day, 7 days per week via phone or email to get the information you need, or direct you to the information you are looking for. Veterans NHS Wales Tel: 01570 422577 Veterans' NHS Wales is a specialised, priority service for individuals who have served in the Armed Forces, at any Website: www.veteranswales.co.uk time in their lives and who are experiencing mental health difficulties related specifically to their military service. This also includes merchant navy personnel involved in military operations. ‘Military related’ does not just include the effects of combat; it may also include incidents on exercise, peace keeping or training. It can also be issues related to mistreatment such as bullying or arising from leaving the forces and adjusting to ‘civvy street’.

Each Local Health Board (LHB) has appointed an experienced clinician as a Veteran Therapist (VT) with an interest or experience of military (mental) health problems. The VT will accept referrals from health care staff, GPs, veteran charities and self-referrals from ex-service personnel.

Continued/…

40 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Veterans NHS Wales Continued/… / Continued Appointments will be arranged as close to the veteran's home as possible in a suitable venue. The service is not able to respond to emergency referrals. Veterans in crisis should contact their GP or the Out of Hours Service. There is a Psychiatrist on-call at all Accident and Emergency Units in District General Hospitals

Following the assessment, the veteran may be offered treatment by the VT or referred on to other NHS teams or departments for further treatment. The VT will also refer to veteran charities for help with debt management, housing and employment problems, physical illness and/or injuries, benefits and war pension/armed forces compensation claims as indicated.

Please refer to website for useful information on Veterans NHS Wales and links to other helpful websites. Referrals can also be made via this route.

https://www.veteranswales.co.uk/how-to-self-refer.html

41 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Veterans Legal Link Email: [email protected] Assists veterans and their families in receiving free legal advice. Website: www.veteranslegallink.org

Woody’s Lodge Penlan Farm, Telephone: 01559 361328 Supporting, mentoring, and signposting Penrhiwpal, Veterans, Emergency Services, Reservists, and Llandysul Email: [email protected] their Families. SA44 5QH Website: www.woodyslodge.org Assistance with Benefits and Pensions, Housing and Employment, NHS Health Referrals, socialising and Friends, Veteran Drop-In Centres, Free Transport.

Arts-based Activities Arts 4 Wellbeing Tel: 01559 363273 Engage, Inspire, Motivate. Harnessing creativity, Improving lives and community.

42 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

HUTS Teifi Terrace Tel: 01239 710377 HUTS is a mental health and learning disability charity. Adpar Providing arts and crafts therapeutic workshops for people Newcastle Emlyn Call & Chat 18+: 01239 562036 with experience of mental health problems. SA38 9ED Email: [email protected] Lots of people in Ceredigion, Carmarthenshire and Pembrokeshire have been benefitting from weekly phone calls Website: [email protected] from Huts Workshop over the past few months. We are happy to say, that from JANUARY 4th 2021 we are extending this service. We have a new number and will be operating in the evenings and at weekends. If you live in West Wales and feel having a friendly chat will help you feel less isolated, please contact us. Or, if you know someone who you think would benefit from a weekly catch up with a friendly voice, please pass our number on to them. The calls are strictly confidential and our service is only available to people over 18. The first call may be charged for by your phone company, but we will phone you back and we can arrange for regular calls over the next few weeks for free. You don’t have to feel alone. Call and Chat service for 18+ Call on 01239 562036 Mon-Fri 10am - 7pm Saturday 10am – 4pm Sunday Midday – 6pm Support and Signposting Confidential. Continued/…

43 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

HUTS Continued/… Continued/… Home Befriending Service in South Ceredigion only. (No new referral at the moment for this service).

https://www.facebook.com/14751155193675 82/posts/2742514245961030/?d=n

44 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Type of support: Mental health - tenancy 1:1, wellbeing activities, advice and signposting.

Floating support (tenancy) provision with a MH focus, previously delivered 1:1 in service user's homes.

Support now being delivered on an allocated case basis through phone, email, text, WhatsApp and other social media formats. Bespoke 1:1 complex needs outreach support to maintain good MH and wellbeing and community independence. Currently being delivered through a mixed media approach. Group activities to maintain/improve MH wellbeing and reduce social isolation.

Regular welfare contact for individuals that used to attend groups but are unable to do so due to social distancing restrictions.

Continued/…

45 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

MIND Aberystwyth Continued/… Continued/… We are now able to accept referrals for the following:

Wellbeing Support – 1-1 contact that aims to support individuals in maintaining their wellbeing, combatting isolation and accessing mental health support.

Tenancy support – Short-term support that focuses on helping individuals to live safely, securely and independently in their own home.

46 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Autism & Neuro Diverse Support

Organisation Address Telephone/Email/Website Service Provided

Autism Initiative 6 Great Darkgate Tel: 01970 626264 Street Aberystwyth Mob: 07850 601283 Ceredigion SY23 1DE Email: [email protected]

Website: www.autisminitiatives.org Autism Wellbeing Mob: 07393 664048 (Rorie Fulton) Autism Wellbeing is a West Wales based non-profit CIC community organisation that provides support to autistic Email: [email protected] people and their families. There are 2 Facebook peer support groups that are moderated by Autism Wellbeing. People are welcome to join either or both. Covid-19 peer support group for autistic people. Covid-19 peer support group for parents and carers of autistic people. Our services include a telephone helpline for autistic people, parents and professionals, sensory equipment loan, autism diagnostic assessment (NICE compatible), Visual Stress (Irlen Syndrome) Screening, one-to-one and group specialist psychological support and Responsive Communication home visits. Specialist psychological support and Responsive Communication support can also be provided online.

47 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Headway in South Merlin’s Court Telephone: 01269 833853 (Carms) Brain injury can make us feel lonely and out of it at times. West Wales Winch Lane Telephone: 01446 740130 (Cered) That is why Headway in South West Wales is here for you Telephone: 07958 105596 (Pembs) and your family. Everybody needs to meet friendly faces – Haverfordwest people that ‘get’ you because they’ve had similar SA61 2ET Email: [email protected] experiences and appreciate where you’re coming from. We all need to chat and do fun things together and that is what [email protected] your local Headway branches are there for.

[email protected]

Website: www.headwaysouthwestwales.org.uk/branc hes/headway-carmarthenshire

www.headwaysouthwestwales.org.uk/branc hes/headway-ceredigion

www.headwaysouthwestwales.org.uk/branc hes/headway-pembrokeshire

48 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Befriending Service

Organisation Address Telephone/Email/Website Service Provided

Aberystwyth Social 9 Portland Road Tel: 01970624756 ● Housing Support Clubs (Managed by Aberystwyth ● Breaks for Carers Hafal) SY23 2NL Email: [email protected] ● Introductions for befriending ● Clubs Website: www.hafal.org ● General Support - Information - Advice - Groups - Befriending - A voice in planning

49 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Ceredigion: Sue – [email protected] Mobile: 07402 255010

50 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Age Cymru Dyfed Continued/… Continued/… Age Cymru offers:

51 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Bluebird’s Tel: Emma - 07415721205 / 01437 723370 Haverfordwest County AFC has teamed up with Age Befrienders Cymru Dyfed to ‘Kick-Off Conversation’ together with a Email: Age Cymru Dyfed - new joint project called Bluebird’s Befrienders. This project [email protected] will enable the club to support those who are isolated and lonely, by connecting them through sport. Tel: Wyndham - 07377201118 The project has been funded through the Friend In Need Email: Haverfordwest County AFC - Welsh Government grant on behalf of Age Cymru to [email protected] improve social connections and reduce social isolation for people over 50 years of age. CLIC (Hafal) Hafal Head Office Tel: 01792 816600 Clic is Hafal’s new online community for people with a Unit B3 mental illness and their Carers. Lakeside Email: [email protected] Technology Park Our safe and positive online space gives you the chance to: Phoenix Way Email: [email protected] Chat and make friends as loneliness can be a huge issue Llansamlet with people with mental illness and their Carers. Swansea Website: Hafal.org/clic Give support to and receive support from people with similar SA7 9FE experiences. Being able to communicate in either English and Welsh. Get helpful information and contacts.

52 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Cyfarfod Managed 9 Portland Rd Tel: 01970 624756 Befriending Scheme: available to those suffering from by Hafal Aberystwyth serious mental illness; provides respite for their carers Ceredigion Email: [email protected] SY23 2NL High Needs Housing Service: community-based support; Website: www.hafal.org 8am to 6pm

Aberystwyth Social Clubs: promote healthy lifestyles and support social interaction, providing recreation within the community; Wednesday, Saturday and Sunday Hafal Ceredigion 9 Portland Road Tel: 01970 624756 Hafal’s services in Ceredigion for clients and families Aberystwyth include: SY23 2NL Email: [email protected] Housing Support, Breaks for Carers, Introductions for Website: www.hafal.org befriending, Clubs, General Support, Information, Advice, Groups, Befriending, A voice in planning.

53 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Pembrokeshire have been benefitting from weekly phone Website: [email protected] calls from Huts Workshop over the past few months. We

are happy to say, that from JANUARY 4th 2021 we are extending this service. We have a new number and will be operating in the evenings and at weekends. If you live in West Wales and feel having a friendly chat will help you feel less isolated, please contact us. Or, if you know someone who you think would benefit from a weekly catch up with a friendly voice, please pass our number on to them. The calls are strictly confidential and our service is only available to people over 18. The first call may be charged for by your phone company, but we will phone you back and we can arrange for regular calls over the next few weeks for free. You don’t have to feel alone.

54 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

HUTS Continued/… Continued/… Call and Chat service for 18+ Call on 01239 562036 Mon-Fri 10am - 7pm Saturday 10am – 4pm Sunday Midday – 6pm Support and Signposting Confidential. Home Befriending Service in South Ceredigion only. (No new referral at the moment for this service).

https://www.facebook.com/1475115519367582/ posts/2742514245961030/?d=n

55 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Re-engage – Call Telephone: 0800 716543 FREE call companions service. Our call companions are Companions supportive volunteers who, once matched to an older guest, Service Email: [email protected] phone every week or so to enjoy a warm, friendly chat. Calls last for around half an hour and bring comfort Website: www.reengage.org.uk and peace of mind to older people who feel lonely or isolated.

The Call companions service reduces the number of older people who report feelings of loneliness and isolation while increasing their sense of wellbeing. Our guests enjoy intergenerational contact and become more optimistic about the future. Maintaining friendships during these extraordinary times gives people hope that once social activities resume, they’ll feel confident, engaged and connected to their community.

The service is specifically designed for people aged over 75 who live alone, though exceptions to these criteria are considered.

In case your clients might value additional phone interaction, it’s easy to make an online referral through our website. You’ll find answers to frequently asked questions here too: http://reengage.org.uk/ or you can call us on 0800 716 543. Our staff are always happy to help.

56 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Swansea Prison Email: [email protected] Prison Fellowship (locally, nationally and internationally) Fellowship runs a few programmes in the prison service. We organise Visits for those who have none. Letter Link is a carefully matched pen-pal service for those who prefer to write. Our Sycamore Tree groups teach about restorative justice and accepting the consequences of crime. We support the Chaplains on a Sunday with Chapel services. Our Angel Tree scheme provides Christmas gifts for prisoners’ children, and Mother’s Day cards for their Mums. We run Christianity Explored, The Prisoner’s Journey, Alpha etc., to teach people that the Christian Faith can help them to change the course of their lives away from crime and into a fulfilled life. When requested we meet people ‘at the gate’ to support them to meet their probation and other obligations on day one of release. Last year during the Covid Pandemic we set up Prayerline for prisoners to telephone in their prayer requests and concerns, and these are upheld by 100’s of volunteers across the country. Contact us on [email protected] for help or advice.

57 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Benefit Advice & Information

Organisation Address Telephone/Email/Website Service Provided

Ceredigion: Sue – [email protected] Mobile: 07402 255010

58 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Age Cymru Dyfed Continued/… Continued/… Age Cymru offers:

Citizens Advice 1 King Street Please contact the Cardigan office for Aberystwyth enquiries Bureau - Aberystwyth No drop-in service available in Aberystwyth. Aberystwyth SY23 2AY

59 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Citizens Advice Napier Street Tel: 0344 4772020 advice line Free advice: debt, welfare, benefits, housing, employment, Bureau - Cardigan Cardigan Ceredigion family issues, better fuel deals, and consumer affairs. SA43 1ED Tel: 01239 621974 (admin) Drop-in: Monday and Thursday, 10.00-15.00 Email: [email protected] Pre-arranged appointments: Monday to Friday

Website: www.citizensadvice.org.uk/wales The Cardigan office is currently dealing with enquiries for Aberystwyth R.A.B.I. Shaw House Confidential helpline: 0808 2819490 We provide financial help and advice about benefits for (Royal Agricultural 27 West Way farmers, farm workers and their dependents (working or Benevolent Oxford Email: [email protected] retired). Institution) OX2 0QH Website: www.rabi.org.uk

60 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Veterans NHS Wales Tel: 01570 422577 Veterans' NHS Wales is a specialised, priority service for individuals who have served in the Armed Forces, at any Website: www.veteranswales.co.uk time in their lives and who are experiencing mental health difficulties related specifically to their military service. This also includes merchant navy personnel involved in military operations. ‘Military related’ does not just include the effects of combat; it may also include incidents on exercise, peace keeping or training. It can also be issues related to mistreatment such as bullying or arising from leaving the forces and adjusting to ‘civvy street’.

Appointments will be arranged as close to the veteran's home as possible in a suitable venue. The service is not able to respond to emergency referrals. Veterans in crisis should contact their GP or the Out of Hours Service. There is a Psychiatrist on-call at all Accident and Emergency Units in District General Hospitals.

Continued/…

61 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Veterans NHS Wales Continued/… / Continued Following the assessment, the veteran may be offered treatment by the VT or referred on to other NHS teams or departments for further treatment. The VT will also refer to veteran charities for help with debt management, housing and employment problems, physical illness and/or injuries, benefits and war pension/armed forces compensation claims as indicated.

Please refer to website for useful information on Veterans NHS Wales and links to other helpful websites. Referrals can also be made via this route.

62 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

WWDAS – PO Box 38 Tel: 01970 612225 (Aberystwyth) West Wales Domestic Abuse Service (Formerly West Wales West Wales Aberystwyth Women’s Aid) was formed in 2012 after the merger of Domestic Abuse Ceredigion Tel: 01239 615700 (Cardigan) Aberystwyth and Cardigan’s Women’s Aid. Service SA23 3GX 24 hour Helpline: 01970 615385 – South We provide a free, confidential service throughout PO Box 5 Ceredigion Ceredigion to anybody suffering or experiencing domestic Cardigan abuse regardless of their age, race, gender, sexual Ceredigion 24 hour Helpline: 01970 625585 – North orientation or financial circumstances. SA43 1LE Ceredigion When you contact us, we will talk to you about your situation Email: [email protected] and agree what support you need. This can include anything from providing refuge, giving you information on benefits and housing, providing emotional support through Website: www.westwalesdas.org.uk our Floating Support service or referring you onto one of our group programmes such as the Recovery Toolkit or Freedom Programme or referring you for counselling. Your safety is of paramount concern to us and we will always do our best to help you form a plan that will help you feel safer.

63 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Bereavement

Organisation Address Telephone/Email/Website Service Provided

Bereaved by Suicide Contact Sian on Support group for over 18s. (Cardigan Support Group) Mob: 07514 139910 Meets every third Wednesday of the month from 7pm – 9pm

Email: [email protected]

Community Advice Tel: 0800 132737 A mental health line for Wales, supporting and Listening Line ● those suffering from mental distress, their relatives and (CALL) Text: help to 81066 their friends ● parents whose child has attempted suicide or have lost Website: www.callhelpline.org.uk a child through suicide ● vulnerable adults who are suffering abuse Cruse Bereavement PO Box 34 Tel: 0800 288 4700 Leading National Charity for bereaved people. Care Haverfordwest Pembrokeshire Email: [email protected] Vision is that all bereaved people have somewhere to turn SA61 1YS when someone dies. Website: www.cruse.org.uk Free and confidential services provided by trained volunteers.

64 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Social Care Wales Email: [email protected] New Online Peer Support Network This network is aimed at anyone working in care who has experienced grief, bereavement or loss at work during the pandemic and needs a bit of space to talk about it. You can connect with others who have had similar experiences, in a confidential space. This is a partnership between Social Care Wales, Age Cymru, Care Forum Wales and Hospice of the Valleys. To find out more or book a place, please contact Asha on [email protected]

65 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Carers

Organisation Address Telephone/Email/Website Service Provided

- Information - Advice - Groups - Befriending - A voice in planning

66 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Community Mental Health Advocacy for Adults in Carmarthenshire and Pembrokeshire: Advocacy West Wales provide an independent advocacy service and they can help you access mental health support services in Pembrokeshire and Carmarthenshire. Speak to an independent mental health advocate. Availability: Monday-Friday 09:00 - 17:00 (Not Bank Holidays). Tel: 01267 231122 (Carmarthenshire) or 01437 762935 (Pembrokeshire).

Continued/…

67 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Advocacy West Continued/… Wales/Eiriolaeth Independent Mental Health Advocacy for People of Gorllewin Cymru All Ages in Carmarthenshire, Ceredigion and (AWW/EGC) Pembrokeshire: Advocacy for people who are informal Continued/… or detained, being treated or assessed in hospital for their mental health (including dementia). Also, people on section of the Mental Health Act and living in the community. Availability: Monday - Friday 09:00-17:00 (Not Bank Holidays) Tel: 01267 223197 or FAX a referral to 01437 839174 or Email: [email protected].

68 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Carers Unit Carers Unit Tel: 01970 633564 Carers Information Service. Canolfan Rheidol Rhodfa Padarn Email: [email protected] Llanbadarn Fawr Aberystwyth Website: Ceredigion https://www.ceredigion.gov.uk/resident/soci SY23 3UE al-care-wellbeing/support-for-carers/carers- information-service/ Ceredigion Young Tel: 01437 761330 One-to-one support for children and young people, aged 8 Carers and Young to 25, who have a caring role or responsibility. Adult Carers Website: www.afcwestwales.org.uk Service

69 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

CIPA - Ceredigion Telephone: 0800 2061387 Ceredigion Independent Professional Advocacy Independent (CIPA) – a collaboration between Advocacy West Wales Professional Website: cipawales.org.uk / Eiriolaeth Gorllewin Cymru and Pembrokeshire Advocacy People First (PPF)

Office base: 27 Pier Street, Aberystwyth, Ceredigion SY23 2LN. CLIC (Hafal) Hafal Head Office Tel: 01792 816600 Clic is Hafal’s new online community for people with a Unit B3 mental illness and their Carers. Lakeside Email: [email protected] Technology Park Our safe and positive online space gives you the chance to: Phoenix Way Email: [email protected] Chat and make friends as loneliness can be a huge issue Llansamlet with people with mental illness and their Carers. Swansea Website: Hafal.org/clic Give support to and receive support from people with similar SA7 9FE experiences. Being able to communicate in either English and Welsh. Get helpful information and contacts.

70 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Credu - Gofalwyr Tel: 03330 143377 Supporting Carers and families in Ceredigion. Ceredigion Carers Email: [email protected]

Website: https://credu.cymru/gofalwyr- ceredigion-carers/

Provides help by listening, gathering information that you may need to progress and advises on rights under the Mental Health Act

71 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Website: www.hafal.org/crossroads Our core service is the provision of replacement care in the home, delivered by trained carer support workers to give unpaid carers a break.

72 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Type of support: Mental health - tenancy 1:1, wellbeing activities, advice and signposting.

Floating support (tenancy) provision with a MH focus, previously delivered 1:1 in service user's homes.

Continued/…

73 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

MIND Aberystwyth Continued/… Continued/… Support now being delivered on an allocated case basis through phone, email, text, WhatsApp and other social media formats. Bespoke 1:1 complex needs outreach support to maintain good MH and wellbeing and community independence. Currently being delivered through a mixed media approach. Group activities to maintain/improve MH wellbeing and reduce social isolation.

Regular welfare contact for individuals that used to attend groups but are unable to do so due to social distancing restrictions.

We are now able to accept referrals for the following:

Wellbeing Support – 1-1 contact that aims to support individuals in maintaining their wellbeing, combatting isolation and accessing mental health support.

Tenancy support – Short-term support that focuses on helping individuals to live safely, securely and independently in their own home.

74 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Tim Plant Anabl Pantyfedwen Tel: 01970 627016 Practical support for parents, carers and professionals 9 Market Street Aberystwyth Email: [email protected] SY23 1DL

Children & Young People MH Support

Amethyst Project Small World Theatre Tel: 01239 615 952 Workshops for young people who have experienced issues (Prosiect Amethyst) Cardigan around self-harm, anxiety, depression, low confidence and SA43 1JY Email: [email protected] low self-esteem.

Website: www.smallworld.org.uk Workshops also available for parents or guardians of young people that are struggling with the above issues

75 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Area 43 1 Pont y Cleifion Tel: 0800 0385778 / 01239 614566 School counsellors. Offer counselling remotely, via Zoom, an Cardigan online platform using text, audio or video link or over the phone. Ceredigion Website: https://www.area43.co.uk/ For school age children/young people in Ceredigion, SA43 1DW Carmarthenshire and Pembrokeshire. Availability: Monday – Friday 09:30 – 17:00.

To access counselling support, please complete the self-referral link and a counsellor will contact you. https://www.area43.co.uk/referrals/

76 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

British Red Cross Dafen Industrial Tel: 01554 745480 Non-Profit organisation Estate 2nd Floor Providing first aid courses. Scarlet Court Email: [email protected] Heol Aur Preparing families for disaster. Dafen Website: www.redcross.org.uk Llanelli Emergency response to disasters in UK and overseas. SA14 8QN Short term loans of wheelchairs and toilet aids.

Help refugees and asylum seekers access essential services in a new country.

Free teaching resources to inspire young people. Protecting people in armed conflict.

Continued/…

77 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

British Red Cross Continued/… Continued/… Services in Ceredigion: CWTCH regulated service – contact TL Kelly Allan 07931462559 [email protected] Provides support on discharge from hospital including low level personal care alongside practical & emotional support, to prevent readmission to hospital for non-medical reasons. Bronglais Hospital ED resettlement service – Contact ILSM Denise John 07779653508 or Interim TL Susan Cordery 07793515200. Resettlement support to patients being discharged from ED, including transport, practical & emotional support, referrals and signposting for additional ongoing support. Services in Pembrokeshire: PIVOT Rapid Response regulated service – Contact TL Richard Smith 07969881985 [email protected] Continued/…

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Organisation Address Telephone/Email/Website Service Provided

British Red Cross Continued/… Continued/… Provides low level personal care alongside practical & emotional support in partnership with other third sector organisations which includes, transport home from hospital and resettled safely, ongoing support if required for up to six weeks, rapid response/out of hours for small adaptions and volunteer support for shopping and light housework. PIVOT Partners are: BRC, PACTO/RVS, C&R, Volunteer Matters and PAVS. Withybush Hospital ED Service contact TL Victoria Haldane 07739906139 Provides support within the ED to patients, family members and health care staff. Social Prescribing Mental Health Service Pembrokeshire contact Nicolette Williams 07711469685 or Janet Williams 07834802815 or ILSM Denise John 07779653508. Provides up to 12 weeks of one to one low level support for individuals who’s mental wellbeing maybe effected, alongside practical & emotional support. ILOM - Annie Fazackarley 07496316183 Independent Living Operations Manager.

79 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

CHATHealth Tel: Carmarthenshire - 07507 327126 Hywel Dda University Health Board’s youth liaison team, in collaboration with school nursing teams, have launched a Tel: Ceredigion - 07480 635948 new service to support young people aged 11-19.

Tel: Pembrokeshire - 07507 327088 ChatHealth is a text-based service that now operates across Carmarthenshire, Ceredigion and Pembrokeshire. It will ChatHealth launches in three counties - Hywel allow young people to text a helpline and get confidential Dda University Health Board (nhs.wales) support from a team of qualified nurses. The service can support young people with a range of issues, from emotional health and wellbeing, including anxiety, anger, low mood and panic attacks, to relationships, self-harm, bullying, sexual health and alcohol, smoking and drugs.

Any young people in need of advice, guidance or support, should contact the relevant number based on where they live. The service is confidential and anonymous.

80 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Website: http://dacw.co.uk/about-cyfle- We help people affected by substance misuse and / or cymru mental health conditions to gain the skills necessary to enter the world of work.

People who are eligible are:

Those aged 16 to 24 and not in employment, education and training.

Those aged 25 or over and long term unemployed or economically inactive.

Those who live in the Dyfed area. Those who are in recovery from substance misuse and/or mental health issues.

81 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Dyfed Drug & 25 North Parade Tel: 0330 3639997 ● Young Persons Services Alcohol Service Aberystwyth ● Friends and Family Support (DDAS) SY23 2JN Email: [email protected] ● General Support ● Group Work Website: www.barod.cymru ● Drop-In ● Diversionary activities ● Complementary therapies ● Harm reduction activities ● Aftercare ● Brief Interventions ● Skills development ● Open access ● Relapse Prevention Meic Tel: 08088 023456 Meic is the information, advice and advocacy service for children and young people in Wales aged 0-25. Meic is a Website: https://www.meiccymru.org bilingual service that can be contacted, confidentially and free, by phone, text or online chat through our website. We Text (84001) operate between 8am and midnight every single day of the year. From simple questions to serious issues. Meic will listen even when no-one else will. Our website also includes lots of interesting articles relevant to children and young people, and we also have a professional section with lots of useful resources. We also have lots of engagement with children, young people and professionals on our social media pages on Instagram, Facebook and Twitter and you can find some of the videos we've created on our YouTube channel.

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Organisation Address Telephone/Email/Website Service Provided

People Speak Up Telephone: 07972651920 Current projects:

Email: [email protected] Young People Speak Up – a time and space to find your voice, talk through issues that matter to you, and volunteer in your community to gain work experience. We will have guests and a creative team to lead you through this fun and expressive time. Age 11+ Monday 5pm Zoom Story Care and Share – Weekly creative well-being gatherings for ages 18+ to investigate through poetry, creative writing and storytelling. A low-pressure environment where all levels are welcome. Wed 11.30am & Fri 6pm Zoom Stories by Phone - If you are feeling isolated, please call us and then you will receive a story gift by phone by a professional storyteller or you may want to send this as a gift to a family member that is living alone. Creative Letters of Kindness – We are inviting letters of kindness to older people that are living alone or in residential care homes. Get in touch if you would like to create a letter. Creative Companions – Creative collaborations between volunteers, students and older members of the community. Square Stories – connecting young people with the heritage on their doorsteps. Join artist Cheryl Beer in creating an online digital resource for local primary schools. Launches 18th Jan at 5pm until March. Zoom. Spoken Word Saturday – Monthly spoken word online gatherings for people who would like to share and listen to poems/songs and stories. Second Saturday every month 4pm. Men in Conversations – a non-judgmental time and space for men to talk and listen. Tuesday 7pm Zoom.

83 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

The Anna Freud The Anna Freud Tel: 020 7794 2313 The Anna Freud National Centre for Children and Families runs National Centre for Centre the Youth Wellbeing Directory, the largest UK online search Children and Families The Kantor Centre Email: [email protected] engine for mental health services and support for children and of Excellence young people up to age 25. We are hoping to improve information 4-8 Rodney Street Website: https://www.annafreud.org/ on services available to young people in Wales so that they can London N1 9JH find the help that they need, when they need it. There is no charge to add your service details to the Youth Wellbeing Directory and you can have multiple entries if your service is offered in several locations. The only thing we ask is that your service is free at the point of contact for children, young people and their families to access. Over 1,250 services have been submitted to the directory since 2016 which has over 150,000 page views on average per year. It would be wonderful if you could consider adding your service, which can be done by filling in a form on the website: Service Registration (annafreud.org). Continued/…

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Community MH Support Groups

Organisation Address Telephone/Email/Website Service Provided

Bereaved by Suicide Contact Sian on Support group for over 18s (Cardigan Support Group) Mob: 07514 139910 Meets every third Wednesday of the month from 7pm – 9pm

Email: [email protected]

Connect Cysylltu www.connectceredigion.org.uk / The Connect project is pleased to launch three bilingual, www.cysylltuceredigion.cymru digital platforms across West Wales. Funded by the Welsh Government's Transformation Fund, and commissioned by www.connectpembrokeshire.org.uk / West Wales Care Partnership, these platforms are intended www.cyslltusirbefro.cymru as a digital way for all West Wales residents to find and help each other out by sharing their time on an equal basis. www.connectcarmarthenshire.org.uk / www.cyslltusirgar.cymru The platforms feature a Teams space where community members can collaborate and work on ideas that will improve their area. There will also be a space for community groups and services to showcase online and offline events and activities. Our platforms are proud to work with the recently launched Connect to Kindness campaign.

There is a huge range of helpful videos on the platforms to help you find your way around and more will be released through our Facebook page in the coming weeks

87 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

HUTS HUTS Workshop Tel: 01239 710377 HUTS is a mental health and learning disability charity. Adpar Providing arts and crafts therapeutic workshops for people Newcastle Emlyn Call & Chat 18+: 01239 562036 with experience of mental health problems. SA38 9ED Email: [email protected] Lots of people in Ceredigion, Carmarthenshire and Website: [email protected] Pembrokeshire have been benefitting from weekly phone calls from Huts Workshop over the past few months. We are happy to say, that from JANUARY 4th 2021 we are extending this service. We have a new number and will be operating in the evenings and at weekends. If you live in West Wales and feel having a friendly chat will help you feel less isolated, please contact us. Or, if you know someone who you think would benefit from a weekly catch up with a friendly voice, please pass our number on to them. Continued/…

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Organisation Address Telephone/Email/Website Service Provided

HUTS The calls are strictly confidential and our service is only Continued/… available to people over 18. The first call may be charged for by your phone company, but we will phone you back and we can arrange for regular calls over the next few weeks for free. You don’t have to feel alone. Call and Chat service for 18+ Call on 01239 562036 Mon-Fri 10am - 7pm Saturday 10am – 4pm Sunday Midday – 6pm Support and Signposting Confidential. Home Befriending Service in South Ceredigion only. (No new referral at the moment for this service).

https://www.facebook.com/1475115519367582/ posts/2742514245961030/?d=n

89 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Community Transport Services

Organisation Address Telephone/Email/Website Service Provided

Ceredigion Tel: 01570 423232 Community Transport (CT) meets the transport needs of the Association of communities in Ceredigion where these needs are not or Voluntary Email: [email protected] cannot be adequately met by public and/or commercial Organisations transport. (CAVO) Ceredigion Country Tel: 01269 843819 A voluntary transport scheme coordinated by the Royal Cars Voluntary Service (RVS) and funded by Ceredigion County Mob: 07768 034827 Council. It provides transport for residents of Ceredigion, regardless of age, who do not have transport available for Website: www.ceredigion.gov.uk essential journeys. The charge is based on mileage. County Cars does not replace other public transport services and must link with those services wherever possible. Please give as much notice as possible before the day when transport is required. Opening hours: 9am to 5pm Monday to Friday (not bank holidays or weekends).

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Organisation Address Telephone/Email/Website Service Provided

Dolen Teifi Tel: 0845 6861973 Created by volunteers from the enterprise group Llandysul Community and Pont-Tyweli Ymlaen Cyf, aiming to provide sustainable Transport Mob: 07771 814401 transport to the people who live in Llandysul and the surrounding area. They have a combination of mini buses Website: www.dolenteifi.org.uk and wheelchair-accessible vehicles, and have now extended their services to other community groups along the Teifi Valley from Newcastle Emlyn to Llanbydder, Carmarthen to Llanelli.

Opening hours: 9am to 5pm Monday to Sunday (including bank holidays). Powys Teaching Tel: 0845 8401234 Patients registered with a Ceredigion GP practice can Health Board contact this number for booking hospital transport. Non-emergency Please note you must give 48 hours’ notice for booking in Patient Transport advance of the day of travel. Contact Centre Opening hours: 8.30am to 4.30pm Monday to Friday (not bank holidays or weekends). Traveline Cymru Tel: 0800 4640000 Funded by the Welsh Government, we work in partnership with operators and local authorities to provide public Email: [email protected] transport information across Wales for bus, coach and train, as well as walking and cycling routes. Website: www.traveline.cymru We offer a one-stop-shop for travel information, where you can find all the journey information you’ll need in one place, in a few simple steps. Opening hours: 7am to 8pm daily (limited service on Christmas Eve, Christmas Day, Boxing Day, New Year’s Eve and New Year’s Day).

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Organisation Address Telephone/Email/Website Service Provided

Welsh Ambulance Tel: 01267 225789 Hospital wards and clinicians can contact this number for Service Trust booking hospital transport. Non-emergency Please note you must give 48 hours’ notice for booking in Patient Transport advance of the day of travel. Contact Centre Opening hours: 8.30am to 5pm Monday to Friday (not bank (hospital booking holidays or weekends). line only)

Counselling Services

Adlerian Society of 56, St James Street Tel: 01834 860330 The Society is not only a counselling and training centre, but Wales Narberth also a Charity. The Charity itself is funded through SA67 7DA Email: [email protected] donations, room hire, membership etc. The income we generate through these activities helps fund low cost Website: www.adleriansocietywales.org.uk counselling, Community Wellbeing Hubs and our Welcome Visitor Project, working with the elderly, offering social interaction and support in Care Homes and in their own homes. Funding received in February 2020 for counselling sessions for children and young people aged 14-21

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Organisation Address Telephone/Email/Website Service Provided

To access counselling support, please complete the self-referral link and a counsellor will contact you. https://www.area43.co.uk/referrals/

Care First Telephone: 0332 129 212 Care First are providing an Employee Assistance Programme to all those in the Email: [email protected] social care workforce in the private and voluntary sector.

Care First can help with a wide range of work, family, and personal issues. From work-life balance to childcare information, relationships to workplace issues, health and wellbeing, the EAP can support people to deal with the issues that affect us all at some point in our lives.

93 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

DPJ Foundation Ground Floor Confidential helpline: 0800 587 4262 We support people in rural communities with poor mental Rear Office health, especially men in the agricultural sector. 5 Dark Street Text: 07860 048799 Text: 07860 048799 or Phone: 0800 587 4262 (Confidential) Haverfordwest SA61 2DS Email: [email protected]

Website: www.thedpjfoundation.com

Seren Tel: 0845 4561657 We can offer: ● Free confidential service Website: www.serenwales.org.uk ● 12 sessions of one to one counselling with professional counsellors who have been trained in sexual abuse issues. ● Group support ● Resource information ● Training of those working with people who have been sexually abused as children Crisis Support Services

94 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Help refugees and asylum seekers access essential services in a new country.

Free teaching resources to inspire young people. Protecting people in armed conflict.

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96 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

British Red Cross Provides low level personal care alongside practical & emotional Continued/… support in partnership with other third sector organisations which includes, transport home from hospital and resettled safely, ongoing support if required for up to six weeks, rapid response/out of hours for small adaptions and volunteer support for shopping and light housework. PIVOT Partners are: BRC, PACTO/RVS, C&R, Volunteer Matters and PAVS. Withybush Hospital ED Service contact TL Victoria Haldane 07739906139 Provides support within the ED to patients, family members and health care staff. Social Prescribing Mental Health Service Pembrokeshire contact Nicolette Williams 07711469685 or Janet Williams 07834802815 or ILSM Denise John 07779653508. Provides up to 12 weeks of one to one low level support for individuals who’s mental wellbeing maybe effected, alongside practical & emotional support. ILOM - Annie Fazackarley 07496316183 Independent Living Operations Manager.

97 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Domestic / Sexual Abuse

Organisation Address Telephone/Email/Website Service Provided

Website: www.serenwales.org.uk ● Free confidential service ● 12 sessions of one to one counselling with professional counsellors who have been trained in sexual abuse issues. ● Group support ● Resource information ● Training of those working with people who have been sexually abused as children

OWLS Project - 24/7 Telephone: WWDAS continues to support women, men and children who WWDAS 01970 612225 (Aberystwyth Helpline) 01239 are experiencing domestic abuse in Ceredigion. The OWLS 615700 (Cardigan Helpline) Project is a specialist service which provides outreach and support to older women over the age of 55 years of age living with Mobile: 7976210561 or fleeing domestic abuse in Ceredigion.

Website: www.westwalesdas.org.uk

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Eating Disorder Advice & Information

Organisation Address Telephone/Email/Website Service Provided

BEAT Eating Tel: 0808 801 0677 The Sanctuary is an online chat group created specifically Disorders in response to coronavirus and the anxieties this could lead Website: to for people with an eating disorder. It is a safe, online www.beateatingdisorders.org.uk space for people with an eating disorder to share concerns and advice on how they are coping with the pandemic. Eating disorders thrive in isolation, so it is important to stay connected and support each other through this. Unlike our other online groups, The Sanctuary is available daily 6:00pm to 8:00pm. If you have any questions or concerns about the group, please email [email protected]

We have a new peer-supported video group for anyone in Wales supporting a loved one with recovery from an eating disorder starting on Monday 28th September called Solace. Facilitated by experienced eating disorder clinicians, the groups provide a safe peer support space for carers to find support and empathy from people who truly understand. Space on the group can be booked here: https://www.beateatingdisorders.org.uk/support- services/someone-else/solace Continued/…

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Organisation Address Telephone/Email/Website Service Provided

Nexus is Beat’s new telephone advice and coaching service for anyone supporting someone with recovery from an eating disorder. Through a series of weekly calls, it’s designed to provide carers with a place to talk through what they are going through and empower them to help their loved one towards positive change. https://www.beateatingdisorders.org.uk/support- services/someone-else/telephone/nexus

Continued/…

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Organisation Address Telephone/Email/Website Service Provided

BEAT Eating Continued/… Disorders /Continued… Bolster is Beat’s new telephone coaching service for people who have an eating disorder. It’s designed to build confidence through recovery via a series of weekly phone calls with one of our advisors. https://www.beateatingdisorders.org.uk/support- services/myself/telephone/bolster

Our Helpline, which covers phone calls, one-to-one webchat, email and online peer support groups is now open from 9am – 8pm on weekdays and 4pm–8pm on weekends and bank holidays! Tel: 0808 801 0677 https://www.beateatingdisorders.org.uk/support-services

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Organisation Address Telephone/Email/Website Service Provided

Share Our Recovery through Eating Disorders:

Registration Required – Email: [email protected] for details.

Every Sunday 5pm – 7pm on Zoom: Coping with ED Peer Support Group for those who are at more developed stages of recovery and continue to use the support and guidance of SORTED. Ages 17+

Continued/…

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Self-Harm Awareness, Recovery and Education:

Registration Required – Email: [email protected] for details and meeting ID.

Continued/…

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Organisation Address Telephone/Email/Website Service Provided

Every Wednesday 4.30 – 6pm on Zoom: Self-Harm Chat & Support Supportive, open and frank conversation around self-harm and anything else. Ages 16+

Our eating disorder peer support group, SORTED is held once a month at UWTSD campus and supports anyone over 17 who has any issues around disordered eating. No diagnosis or appointment necessary.

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Education & Training

Organisation Address Telephone/Email/Website Service Provided

Age Cymru Dyfed – Tel: 01554 784080 Age Cymru Dyfed have got dedicated Digital Champions on Digital Champions hand to support people 50+ to make the most of technology. Email: Through free sessions delivered safely over the phone, we p.mcilroy@[email protected]. can guide you through the tasks that you want to achieve. uk Whether that be video calling family and friends, making an online shop, or pursuing hobbies and interests, we are here to help. Simply give Age Cymru Dyfed a ring or email.

Those who live in the Dyfed area. Those who are in recovery from substance misuse and/or mental health issues.

106 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Reboot UK Reboot UK is a digital skills programme for multiply (Mind Aberystwyth) Email: [email protected] excluded individuals, focused especially on people affected by homelessness and mental health problems. Website: www.goodthingsfoundation.org/projects/reb oot-uk Seren Tel: 0845 4561657 We can offer: ● Free confidential service Website: www.serenwales.org.uk ● 12 sessions of one to one counselling with professional counsellors who have been trained in sexual abuse issues. ● Group support ● Resource information ● Training of those working with people who have been sexually abused as children

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Organisation Address Telephone/Email/Website Service Provided

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Employment

Organisation Address Telephone/Email/Website Service Provided

Care First Telephone: 0332 129 212 Care First are providing an Employee Assistance Programme to all those in the Email: [email protected] social care workforce in the private and voluntary sector.

Website: www.citizensadvice.org.uk/wales The Cardigan office is currently dealing with enquiries for Aberystwyth

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Organisation Address Telephone/Email/Website Service Provided

110 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Website: www.thedpjfoundation.com

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Organisation Address Telephone/Email/Website Service Provided

R.A.B.I. Shaw House Confidential helpline: 0808 2819490 We provide financial help and advice about benefits for (Royal Agricultural 27 West Way farmers, farm workers and their dependents (working or Benevolent Oxford retired). Institution) OX2 0QH Email: [email protected] Email: [email protected] Royal Agricultural Benevolent Institution (RABI) R.A.B.I. can give charitable grants to people of all Website: www.rabi.org.uk ages who currently work or have worked in agriculture in England or Wales as a farmer, farm manager or farm worker and their dependants Tir Dewi Confidential helpline: 0800 121 4722 A freephone helpline and on-farm support service for farmers.

Tel: 01348 837600 / Mob: 07970 180408

Email: [email protected]

Website: www.tirdewi.co.uk

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Food Support Services

Organisation Address Telephone/Email/Website Service Provided

Gambling Support Service

ARA Cymru Telephone: 0117 930 0282 Ara Cymru is a trusted partner of GamCare funded by GambleAware. We are the leaders in gambling Email: [email protected] interventions. We have had a presence in South Wales since 2012 and in April 2019 were asked by GamCare to Website: www.recovery4all.co.uk develop this service throughout Wales.

Our service is specialised and referral is easy. Those affected can self-refer by calling 0117 930 0282 , emailing [email protected] or via our website www.recovery4all.co.uk Support is given immediately with free tools and self-help guides followed by one-to-one counselling sessions.

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Organisation Address Telephone/Email/Website Service Provided

Gambling Support Citizens Advice Tel: 01745 818082 (Shannan Jones) Citizens Advice have been commissioned by GambleAware Service Bureau to deliver the Gambling Support Service (GSS). Denbighshire Denbigh office: 01745 814336 (general Offering free training to frontline staff to spot the signs of 23 High St, gambling-related harm and help people get the support they enquiries) Denbigh, need. LL16 3HY Email: [email protected] Free specialist debt, welfare and benefits advice. Drop in: Monday - Thursday 9:30 - 14:30

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Helplines

Organisation Address Telephone/Email/Website Service Provided

BEAT Eating Tel: 0808 801 0677 The Sanctuary is an online chat group created specifically Disorders in response to coronavirus and the anxieties this could lead Website: www.beateatingdisorders.org.uk to for people with an eating disorder. It is a safe, online space for people with an eating disorder to share concerns and advice on how they are coping with the pandemic. Eating disorders thrive in isolation, so it is important to stay connected and support each other through this. Unlike our other online groups, The Sanctuary is available daily 6:00pm to 8:00pm. If you have any questions or concerns about the group, please email [email protected]

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Organisation Address Telephone/Email/Website Service Provided

BEAT Eating Continued/… Disorders Continued/… Raising Resilience is Beat’s new workshop for parents, siblings, partners, and others supporting their loved one’s recovery. Taking place via video, carers will learn new skills from an experienced eating disorder clinician to help their loved one towards recovery. https://www.beateatingdisorders.org.uk/support- services/someone-else/parents-carers/raising- resilience Nexus is Beat’s new telephone advice and coaching service for anyone supporting someone with recovery from an eating disorder. Through a series of weekly calls, it’s designed to provide carers with a place to talk through what they are going through and empower them to help their loved one towards positive change. https://www.beateatingdisorders.org.uk/support- services/someone-else/telephone/nexus

Continued/…

116 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

BEAT Eating Continued/… Disorders Continued/… Bolster is Beat’s new telephone coaching service for people who have an eating disorder. It’s designed to build confidence through recovery via a series of weekly phone calls with one of our advisors. https://www.beateatingdisorders.org.uk/support- services/myself/telephone/bolster

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Organisation Address Telephone/Email/Website Service Provided

Give Us A Shout Text: 85258 Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s Website: https://www.giveusashout.org/ a place to go if you’re struggling to cope and you need immediate help.

Shout is powered by a team of volunteers, who are at the heart of the service. We take people from crisis to calm every single day.

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Organisation Address Telephone/Email/Website Service Provided

R.A.B.I. Shaw House Confidential helpline: 0808 2819490 We provide financial help and advice about benefits for (Royal Agricultural 27 West Way farmers, farm workers and their dependents (working or Benevolent Oxford Email: [email protected] retired). Institution) OX2 0QH Website: www.rabi.org.uk Tir Dewi Confidential helpline: 0800 121 4722 A freephone helpline and on-farm support service for farmers. Tel: 01348 837600

Email: [email protected]

Website: www.tirdewi.co.uk Veterans Gateway Tel: 0808 802 1212 The First Point of Contact for veterans seeking support. We put veterans and their families in touch with organisations Email: Support.veteransgateway.org.uk best placed to help with the information, advice and support they need – from healthcare, and housing to employability, Website: www.veteransgateway.org.uk finances, personal relationships and more. 24 hours per day, 7 days per week via phone or email to get the information you need, or direct you to the information you are looking for.

119 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Hobbies & Leisure Activities

Organisation Address Telephone/Email/Website Service Provided

Creative Letters of Email: [email protected] We are inviting letters of kindness to older people that are Kindness living alone or in Website: http://www.peoplespeakup.co.uk/ residential care homes. If you would like to create a letter, please get in touch and we will make the match! Cyfarfod Managed 9 Portland Rd Tel: 01970 624756 Befriending Scheme: available to those suffering from by Hafal Aberystwyth serious mental illness; provides respite for their carers Ceredigion Email: [email protected] SY23 2NL High Needs Housing Service: community-based support; Website: www.hafal.org 8am to 6pm

Aberystwyth Social Clubs: promote healthy lifestyles and support social interaction, providing recreation within the community; Wednesday, Saturday and Sunday.

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Organisation Address Telephone/Email/Website Service Provided

Men2Men Mob: 07577 117967 Having run several day sessions at two woodland hubs over the last few months (with Public Health Wales Guidance), Email: [email protected] we have now honed our woodland therapy programme to offer men a highly engaging, simple and hands-on way of connecting in nature.

We have two well established woodland hubs in Pembrokeshire and Ceredigion and have just agreed to develop a beautiful mixed woodland in between Carmarthen and Burry Port.

We will be starting new four to six weekly day programmes at each woodland in July and are offering men placements at each.

We'd ask anyone wanting to refer a man to us to phone us first to talk through his needs and suitability of our programme and woodland hubs.

For further information on each programme contact us at [email protected] or phone 07577117967

Starlings c/o Plascrug Leisure Mob: 07534 382682 Starlings (Aberystwyth) is a sports and social club (with a Community Cycling Centre difference) for local people who believe in the value of Project Llanbadarn Road Email: [email protected] exercise and friendship for physical and mental well-being. Aberystwyth SY23 1HL Web: www.starlingsaberystwyth.co.uk

121 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Housing Support

Organisation Address Telephone/Email/Website Service Provided

Aberystwyth Social 9 Portland Road Tel: 01970 624756 ● Housing Support Clubs Aberystwyth ● Breaks for Carers Managed by Hafal SY23 2NL Email: [email protected] ● Introductions for befriending ● Clubs Website: www.hafal.org ● General Support ● Information ● Advice ● Groups ● Befriending ● A voice in planning Cardigan Women’s Women’s Aid Tel: 01239 615385 ● Support Aid PO box 5 ● Emergency accommodation for women, children and Cardigan Email: [email protected] men experiencing DA SA43 1LE ● Separate single flat for men experiencing DA Website: www.westwalesdas.org.uk Cyfarfod Managed 9 Portland Rd Tel: 01970 624756 Befriending Scheme: available to those suffering from by Hafal Aberystwyth serious mental illness; provides respite for their carers Ceredigion Email: [email protected] SY23 2NL High Needs Housing Service: community-based support; Website: www.hafal.org 8am to 6pm

Aberystwyth Social Clubs: promote healthy lifestyles and support social interaction, providing recreation within the community; Wednesday, Saturday and Sunday

122 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Cymdeithas Gofal Head Office Tel: 01970 639111 ● Bond The Care Society 21 Terrace Road ● Night Shelter Aberystwyth Email: [email protected] ● Emergency accommodation SY23 1NP ● Tenancy support ● Shopmobility Hafal Ceredigion 9 Portland Road Tel: 01970 624756 Hafal’s services in Ceredigion for clients and families Aberystwyth include: SY23 2NL Email: [email protected] Housing Support, Breaks for Carers, Introductions for Website: www.hafal.org befriending, Clubs, General Support, Information, Advice, Groups, Befriending, A voice in planning.

Hafal Ceredigion helps people with serious mental illness and their families to work towards recovery. All our services are underpinned by Hafal’s Recovery Programme which empowers clients and families to take control of their lives and achieve recovery. MIND Aberystwyth MIND Aberystwyth Tel: 01970 626225 For 18+ who require support with their housing/tenancy e.g. Tenancy Support for The Cambria access to appropriate housing, facing homelessness and Mental Health Marine Terrace Email: [email protected] who face housing issues which are impacting their mental Aberystwyth health. SY23 2AZ Website: www.mindaberystwyth.org Enquiries or Referral From – please call or email.

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Organisation Address Telephone/Email/Website Service Provided

Continued/…

125 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Please refer to website for useful information on Veterans NHS Wales and links to other helpful websites. Referrals can also be made via this route.

126 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

127 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Learning Disabilities MH Support

Organisation Address Telephone/Email/Website Service Provided

Autism Initiative 6 Great Darkgate Tel: 01970 626264 Street Aberystwyth Mob: 07850 601283 Ceredigion SY23 1DE Email: [email protected]

Website: www.autisminitiatives.org Autism Wellbeing Tel: 07393 664048 (Rorie Fulton) A small social enterprise supporting autistic people in south- CIC west Wales and beyond. Our services include a telephone Email: [email protected] helpline for autistic people, parents and professionals, sensory equipment loan, autism diagnostic assessment (NICE compatible), Visual Stress (Irlen Syndrome) Screening, one-to-one and group specialist psychological support and Responsive Communication home visits. Specialist psychological support and Responsive Communication support can also be provided online.

128 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

HUTS HUTS Workshop Tel: 01239 710377 HUTS is a mental health and learning disability charity. Adpar Providing arts and crafts therapeutic workshops for people Newcastle Emlyn Call & Chat 18+: 01239 562036 with experience of mental health problems. SA38 9ED Email: [email protected] Lots of people in Ceredigion, Carmarthenshire and Pembrokeshire have been benefitting from weekly phone calls Website: [email protected] from Huts Workshop over the past few months. We are happy to say, that from JANUARY 4th 2021 we are extending this service. We have a new number and will be operating in the evenings and at weekends. If you live in West Wales and feel having a friendly chat will help you feel less isolated, please contact us. Or, if you know someone who you think would benefit from a weekly catch up with a friendly voice, please pass our number on to them. Continued/…

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Organisation Address Telephone/Email/Website Service Provided

https://www.facebook.com/14751155193675 82/posts/2742514245961030/?d=n

130 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Legal & Financial Services

Organisation Address Telephone/Email/Website Service Provided

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Organisation Address Telephone/Email/Website Service Provided

Continued/…

132 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Please refer to website for useful information on Veterans NHS Wales and links to other helpful websites. Referrals can also be made via this route.

Veterans Legal Link Email: [email protected] Assists veterans and their families in receiving free legal advice. Website: www.veteranslegallink.org

133 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Men’s Support Services

Organisation Address Telephone/Email/Website Service Provided

The Biscuit Fund Email: [email protected] Referrals only from anyone working in a social, advisory or healthcare organisation. No direct applications from Website www.biscuitfund.org individuals

Run by volunteers, The Biscuit Fund gives small one-off financial gifts to people who find themselves in dire financial need. Focus on food and fuel poverty as a priority

Continued/…

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Volunteers needed!

135 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

We have two well established woodland hubs in Pembrokeshire and Ceredigion and have just agreed to develop a beautiful mixed woodland in between Carmarthen and Burry Port.

We will be starting new four to six weekly day programmes at each woodland in July and are offering men placements at each.

We'd ask anyone wanting to refer a man to us to phone us first to talk through his needs and suitability of our programme and woodland hubs.

For further information on each programme contact us at [email protected] or phone 07577117967

136 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

The DPJ Foundation Ground Floor Confidential helpline: 0800 587 4262 We support people in rural communities with poor mental Rear Office health, especially men in the agricultural sector. 5 Dark Street Text: 07860 048799 Haverfordwest SA61 2DS Email: [email protected]

Website: www.thedpjfoundation.com

137 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Mental Health Forums

Ceredigion Mental Mob: 0743 5963 647 Health Forum Email: [email protected]

138 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Mental Health Recovery Drop-In Centres

Organisation Address Telephone/Email/Website Service Provided

CAMFAN 4 & 4a Drovers Rd Tel: 01570 421190 Provides a 4-day drop-in and support service for clients with Lampeter or recovering from mental distress. Ceredigion Email: [email protected] Opening hours: 9.30am to 3.30pm (Monday, Tuesday, SA48 7AT Thursday, Friday) Website: www.poblgroup.co.uk Dyfed Drug & 25 North Parade Tel: 0330 3639997 Young Persons Services Alcohol Service Aberystwyth Friends and Family Support (DDAS) SY23 2JN Email: [email protected] General Support Group Work Website: www.barod.cymru Drop-In Diversionary activities Complementary therapies Harm reduction activities Aftercare Brief Interventions Skills development Open access Relapse Prevention Kinora St Marys Old School Tel: 01239 612056 A free mental health recovery drop-in centre offering advice Hall and support to all. Activities include gardening, cooking, Cardigan bush craft, walking groups, art sessions. SA43 1DW Opening hours: 10am to 3pm (Monday, Tuesday, Thursday, Friday) and 5pm to 9pm (Wednesday)

139 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Type of support: Mental health - tenancy 1:1, wellbeing activities, advice and signposting.

Floating support (tenancy) provision with a MH focus, previously delivered 1:1 in service user's homes.

Regular welfare contact for individuals that used to attend groups but are unable to do so due to social distancing restrictions.

Continued/…

140 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

MIND Aberystwyth Continued/… Continued/… We are now able to accept referrals for the following:

Wellbeing Support – 1-1 contact that aims to support individuals in maintaining their wellbeing, combatting isolation and accessing mental health support.

Tenancy support – Short-term support that focuses on helping individuals to live safely, securely and independently in their own home.

Noddfa Aberaeron British Legion Hall Tel: 01545 571537 Drop in facilities on: Oxford Street Aberaeron Email: [email protected] Tuesday and Thursday 9.30am to 2.30pm for people with SA46 0JB mild mental health problems.

We offer a range of activities, hot lunch.

141 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Music-based Activities

Organisation Address Telephone/Email/Website Service Provided

Opening hours: 9.30am to 2.30pm (Tuesday and Thursday)

142 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Type of support: Mental health - tenancy 1:1, wellbeing activities, advice and signposting.

Floating support (tenancy) provision with a MH focus, previously delivered 1:1 in service user's homes.

Regular welfare contact for individuals that used to attend groups but are unable to do so due to social distancing restrictions.

Continued/…

143 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

MIND Aberystwyth Continued/… Continued/… We are now able to accept referrals for the following:

Wellbeing Support – 1-1 contact that aims to support individuals in maintaining their wellbeing, combatting isolation and accessing mental health support.

Tenancy support – Short-term support that focuses on helping individuals to live safely, securely and independently in their own home.

144 01.07.2021 Ceredigion Mental Health Directory (Categorised)

National Charities & Organisations

Organisation Address Telephone/Email/Website Service Provided

Bipolar UK Tel: 0333 323 3880 Bipolar UK is the national charity dedicated to supporting people affected by bipolar. Supporting people with bipolar to Email: [email protected] stay well. This includes those with bipolar, those pre- diagnosis, and supporting their family and friends. Services Website: www.bipolaruk.org.uk available: One to one telephone and email peer support. E community with over 2,500 registered users. Peer support groups across Wales and also employment support to employers and employees.

British Red Cross Dafen Industrial Tel: 01554 745480 Non-Profit organisation Estate Providing first aid courses. 2nd Floor Preparing families for disaster. Scarlet Court Email: [email protected] Emergency response to disasters in UK and overseas. Heol Aur Short term loans of wheelchairs and toilet aids. Dafen Website: www.redcross.org.uk Llanelli SA14 8QN Help refugees and asylum seekers access essential services in a new country. Free teaching resources to inspire young people. Protecting people in armed conflict.

Continued/…

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Organisation Address Telephone/Email/Website Service Provided

147 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Citizens Advice 1 King Street Please contact the Cardigan office for Aberystwyth enquiries Bureau - Aberystwyth No drop-in service available in Aberystwyth Aberystwyth SY23 2AY Citizens Advice Napier Street Tel: 0344 4772020 advice line Free advice: debt, welfare, benefits, housing, employment, Bureau - Cardigan Cardigan Ceredigion family issues, better fuel deals, and consumer affairs. SA43 1ED Tel: 01239 621974 (admin) Drop-in: Monday and Thursday, 10.00-15.00 Email: [email protected] Pre-arranged appointments: Monday to Friday

Website: www.citizensadvice.org.uk/wales The Cardigan office is currently dealing with enquiries for Aberystwyth Community Advice Tel: 0800 132737 A mental health line for Wales, supporting and Listening Line ● those suffering from mental distress, their relatives and (CALL) Text: help to 81066 their friends ● parents whose child has attempted suicide or have lost Website: www.callhelpline.org.uk a child through suicide ● vulnerable adults who are suffering abuse Cruse Bereavement PO Box 34 Tel: 0800 288 4700 Leading National Charity for bereaved people. Care Haverfordwest Pembrokeshire Email: [email protected] Vision is that all bereaved people have somewhere to turn SA61 1YS when someone dies. Website: www.cruse.org.uk Free and confidential services provided by trained volunteers.

148 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Help for Heroes Unit D11 3&4 Tel: 01443 808910 A network of professionals and partners who not only help serving members of the Armed Forces, but also ex-

Old Bank Buildings Servicemen and women and their families. This is achieved Email: through physical and emotional rehabilitation and recovery. Off Main Avenue [email protected] The charity also identifies new career opportunities and offers financial and welfare support. Treforest Industrial Estate Website: www.helpforheroes.org.uk

CF37 5UR

Reboot UK Email: [email protected] Reboot UK is a digital skills programme for multiply (Mind Aberystwyth) excluded individuals, focused especially on people affected Website: by homelessness and mental health problems. www.goodthingsfoundation.org/projects/reb oot-uk The DPJ Foundation Ground Floor Confidential helpline: 0800 587 4262 We support people in rural communities with poor mental Rear Office health, especially men in the agricultural sector. 5 Dark Street Text: 07860 048799 Haverfordwest SA61 2DS Email: [email protected]

Website: www.thedpjfoundation.com

149 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Nature-based Health Services

Organisation Address Telephone/Email/Website Service Provided

We have two well established woodland hubs in Pembrokeshire and Ceredigion and have just agreed to develop a beautiful mixed woodland in between Carmarthen and Burry Port.

We will be starting new four to six weekly day programmes at each woodland in July and are offering men placements at each.

We'd ask anyone wanting to refer a man to us to phone us first to talk through his needs and suitability of our programme and woodland hubs.

For further information on each programme contact us at [email protected] or phone 07577117967

150 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Type of support: Mental health - tenancy 1:1, wellbeing activities, advice and signposting.

Floating support (tenancy) provision with a MH focus, previously delivered 1:1 in service user's homes.

Continued/…

151 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Regular welfare contact for individuals that used to attend groups but are unable to do so due to social distancing restrictions.

We are now able to accept referrals for the following:

Wellbeing Support – 1-1 contact that aims to support individuals in maintaining their wellbeing, combatting isolation and accessing mental health support.

Tenancy support – Short-term support that focuses on helping individuals to live safely, securely and independently in their own home.

152 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

The Shared Earth Betws Bledrws Tel: 01570 493358 Denmark Farm Conservation Centre, nestled in the foothills Trust Lampeter of the beautiful Cambrian Mountains in Ceredigion. Wildlife Ceredigion Email: is at the heart of everything we do. Denmark Farm can be Canolfan Gadwraeth SA48 8PB [email protected] enjoyed by families and nature-lovers, conservationists and Fferm Denmark / land manager. Denmark Farm Email: Conservation Centre [email protected] Facebook: www.facebook.com/denmarkfarm

Website: https://denmarkfarm.org.uk

Tir Coed Unit 6G Tel: 01970 636909 Woodland related activities for people suffering from mild to Aberystwyth medium mental health problems. Group work. Training Science Park Email: [email protected] offered. Llanbadarn Fawr Aberystwyth SY23 Website: www.tircoed.org.uk Facebook: www.facebook.com/TirCoed.Charity 3AH Twitter: @tir_coed (Elan Valley office: 01597 811527)

153 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Parent’s Support

Organisation Address Telephone/Email/Website Service Provided

Website: www.smallworld.org.uk Workshops also available for parents or guardians of young people that are struggling with the above issues

154 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Tim Plant Anabl Pantyfedwen Tel: 01970 627016 Practical support for parents, carers and professionals 9 Market Street Aberystwyth Email: [email protected] SY23 1DL

155 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Physical Health Activities

Organisation Address Telephone/Email/Website Service Provided

Cwtch Cymru – Telephone: CWTCH Cymru (Communities Working Together Can Help) Versus Arthritis 01570 642508 (Ceredigion) Project will be working alongside people with arthritis or Mobile: 07484 904201 MSK conditions, those who care for people with arthritis, Email: Heather Lake on health care professionals and community organisations, we [email protected] will look to develop support and activity groups, workshops and information hubs, which will provide information and Telephone: support in relation to pain management, self-management, 01554 575170 (Carmarthenshire) physical activity, and the shared decision-making process. Mobile: 07999167085 This will be delivered along with a range of volunteering Email: Ann Dymock on opportunities, empowering people with arthritis to improve [email protected] and take charge of their health and well-being whilst enabling healthcare professionals and people with arthritis to work together to plan and deliver care and support, including relevant local community services. We will also be working with volunteers to help deliver this. Should anyone Telephone: wish to volunteer can they 01834 504060 (Pembs) contact [email protected] Mobile: 07483148174 Email: Sarah Greener on In Wales, over 29% of the population has arthritis and [email protected] CWTCH will provide early intervention and prevention,

better support in local communities, enabling people with arthritis to have the confidence and support to manage their

condition, to be more independent and less isolated, ensuring that no-one will have to live with the pain, fatigue, and isolation that arthritis causes.

156 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Kinora St Marys Old School Tel: 01239 612056 A free mental health recovery drop-in centre offering advice Hall and support to all. Activities include gardening, cooking, Cardigan bush craft, walking groups, art sessions. SA43 1DW Opening hours: 10am to 3pm (Monday, Tuesday, Thursday, Friday) and 5pm to 9pm (Wednesday) Starlings c/o Plascrug Leisure Mob: 07534 382682 Starlings (Aberystwyth) is a sports and social club (with a Community Cycling Centre difference) for local people who believe in the value of Project Llanbadarn Road Email: [email protected] exercise and friendship for physical and mental well-being. Aberystwyth SY23 1HL Web: www.starlingsaberystwyth.co.uk

Residential Care / Respite Services

Spirituality

157 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Statutory Services

Organisation Address Telephone/Email/Website Service Provided

Hywel Dda Health Telephone: 0300 0200 159 Patient Support Services: Quality drives everything we do Board – PALS and for us to continue to improve we'd like to know about Service Email: hdhb.patientsupportservices@wales. your recent experience of using our services. nhs.uk You can do this by contacting our patient support services:

Telephone: 0300 0200 159 Email: [email protected] Online: Using our feedback form Post: Freepost Feedback @ Hywel Dda

Regrettably, there are times when things may not go as planned. Voicing your complaint allows us to learn from your experiences and improve the services we offer.

If you, a member of your family, a carer or an advocate, wish to discuss any complaints you have, you should speak to the staff who are involved with your care and treatment so that they can help you to resolve the matter.

However, if this action has not resolved matters for you, or if you would prefer to talk to someone who is not involved in your care or are unsure who to talk to, please contact the Patient Support Services team (number as above).

158 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

IAWN Website: www.iawn.wales.nhs.uk/hafan Online resources and information on mental health to enable people to self-help and know where to access further support should they need it.

Local primary mental health support services in Carmarthenshire, Ceredigion and Pembrokeshire run by Hywel Dda University Health Board. Services for people with common, mild to moderate mental health problems.

Information, awareness and wellbeing.

159 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Public Service 1 Ffordd yr Hen Gae Tel: 0300 790 0203 The PSOW Investigate complaints about people being Ombudsman Wales Pencoed treated unfairly or receiving bad service. They work with CF35 5LJ bodies in their jurisdiction to improve complaints services [email protected] and how complaints are handled. They can handle

complaints that elected members of Local Authorities have www.ombudsman.wales breached their Authority’s Code of Conduct. They work with most devolved public services. They can also consider

complaints about privately arranged or funded social care. They can investigate without receiving a complaint. They can take complaints by post, through their website, email, verbally, in many languages including BSL. They are independent and not part of the NHS or Welsh Government. They are impartial and objective. They do not provide advocacy on behalf of complainants. Their service is free.

Traveline Cymru Tel: 0800 4640000 Funded by the Welsh Government, we work in partnership with operators and local authorities to provide public Email: [email protected] transport information across Wales for bus, coach and train, as well as walking and cycling routes. Website: www.traveline.cymru We offer a one-stop-shop for travel information, where you can find all the journey information you’ll need in one place, in a few simple steps. Opening hours: 7am to 8pm daily (limited service on Christmas Eve, Christmas Day, Boxing Day, New Year’s Eve and New Year’s Day).

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Organisation Address Telephone/Email/Website Service Provided

Veteran’s Gateway Tel: 0808 802 1212 The First Point of Contact for veterans seeking support. We put veterans and their families in touch with organisations best placed to help with the information, advice and support they need – from healthcare, and housing to employability, Email: Support.veteransgateway.org.uk finances, personal relationships and more. 24 hours per day, 7 days per week via phone or email to get the information you need, or direct you to the information you are looking for. Website: www.veteransgateway.org.uk

Continued/...

Veteran’s Gateway Tel: 0808 802 1212 Continued/… The Veterans’ Gateway now has a Covid-19 support tab, accessed via the local support section. It contains links to Email: Support.veteransgateway.org.uk Local authorities plus charities, local support groups and new services set up to support clients during the Corona Website: www.veteransgateway.org.uk Virus. As we are made aware of new services, they can be added on so please do keep sending over any services you are aware of which you think should be on the Covid tab. We are adding in the new services you provided us with already so they are on the Covid tab or within the relevant section of the website e.g. Employment. Housing.

https://www.veteransgateway.org.uk/local-support/

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Continued/…

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Veterans NHS Wales Continued/… / Continued Each Local Health Board (LHB) has appointed an experienced clinician as a Veteran Therapist (VT) with an interest or experience of military (mental) health problems. The VT will accept referrals from health care staff, GPs, veteran charities and self-referrals from ex-service personnel.

Please refer to website for useful information on Veterans NHS Wales and links to other helpful websites. Referrals can also be made via this route. https://www.veteranswales.co.uk/how-to-self-refer.html

163 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Wales Perinatal Website: www.rcpsych.ac.uk Instead of our annual conference this year, we are excited Mental Health to announce the launch of our very first digital resource Network Digital for perinatal mental health in Wales. Resource The link below will take you to our digital resource in English or Welsh. You will need no more than 2 hours to watch all our videos.

Perinatal Network (rcpsych.ac.uk)

Rhwydwaith Amenedigol (rcpsych.ac.uk)

164 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Substance Misuse

Organisation Address Telephone/Email/Website Service Provided

Barod & We are Telephone: 0808 8010750 We Are With You and Barod have launched an Over 50s Alcohol With You Helpline providing confidential support and advice to individuals Website: www.barod/cymru/over-50s-alcohol- aged over 50 worried about their drinking, and their concerned helpline/ others. The helpline is also available for professionals supporting peopled aged over 50. The helpline is available 7 days a week and is open during the following times: ● Monday to Friday – 12pm – 8pm ● Saturday & Sunday – 10am – 4pm

If someone would rather not talk on the phone, we also have a webchat service offering instant text-based help, 7-days a week. Just click on the ‘Chat now’ tab at the bottom right hand corner of the screen.

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Those who live in the Dyfed area. Those who are in recovery from substance misuse and/or mental health issues.

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Organisation Address Telephone/Email/Website Service Provided

Website: www.smallworld.org.uk Workshops also available for parents or guardians of young people that are struggling with the above issues.

167 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Share Our Recovery through Eating Disorders:

Registration Required – Email: [email protected] for details.

Every Sunday 5pm – 7pm on Zoom: Coping with ED Peer Support Group for those who are at more developed stages of recovery and continue to use the support and guidance of SORTED. Ages 17+

Continued/…

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Organisation Address Telephone/Email/Website Service Provided

Self-Harm Awareness, Recovery and Education:

Registration Required – Email: [email protected] for details and meeting ID.

Continued/…

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Organisation Address Telephone/Email/Website Service Provided

Every Wednesday 4.30 – 6pm on Zoom: Self-Harm Chat & Support Supportive, open and frank conversation around self-harm and anything else. Ages 16+

Our eating disorder peer support group, SORTED is held once a month at UWTSD campus and supports anyone over 17 who has any issues around disordered eating. No diagnosis or appointment necessary.

170 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Papyrus Telephone Helpline: 080 068 4141 PAPYRUS- Prevention of Young Suicide

Text: 0778 620 9697 PAPYRUS believes many young suicides are preventable. We aim to shatter the stigma that exists around suicide and Email: [email protected] to create suicide safer communities. Our helpline is here for anyone under 35 years who is Website: www.papyrus.org/ struggling with thoughts of suicide or for anyone concerned

about a young person.

HOPELINEUK is available 9am – Midnight, every day. Phone - 0800 068 4141 Text- 0778 620 9697 Email – [email protected] For suicide prevention training or any other enquiries contact [email protected]

Link to leaflet for Parents and Carers – supporting your their child - Suicide and self-harm.

https://www.papyrus-uk.org/wp- content/uploads/2020/08/Supporting-Your-Child-A-Guide- for-Parents.pdf

171 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Volunteering Support, Advice & Opportunities

Organisation Address Telephone/Email/Website Service Provided

Time Banking Website: www.connect2 ceredigion.org.uk/ Time Banking makes use of assets and resources within a Pembrokeshire / community that may be overlooked in conventional Carmarthenshire / economic transactions. Ceredigion Equality is enshrined in every time banking exchange through the principle of 'an hour for an hour'. It brings people together, from different backgrounds to build meaningful connections and friendships.

172 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Wellbeing

Organisation Address Telephone/Email/Website Service Provided

Activate Your Life Mob: 07825 997248 ACTivate your Life is a psychology course that will help you Training to understand yourself better, and to understand your Mind. Email: [email protected] The course is based on a relatively new approach to therapy – Acceptance and Commitment (ACT).

ACT helps people to overcome their suffering using ‘mindfulness’ and by helping you to understand how-to-live in accordance with your own important values. The course is all about having a better life. Autism Wellbeing Mob: 07393 664048 (Rorie Fulton) A small social enterprise supporting autistic people in south- CIC west Wales and beyond. Our services include a telephone Email: [email protected] helpline for autistic people, parents and professionals, sensory equipment loan, autism diagnostic assessment (NICE compatible), Visual Stress (Irlen Syndrome) Screening, one-to-one and group specialist psychological support and Responsive Communication home visits. Specialist psychological support and Responsive Communication support can also be provided online.

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Organisation Address Telephone/Email/Website Service Provided

Care First Telephone: 0332 129 212 Care First are providing an Employee Assistance Programme to all those in the Email: [email protected] social care workforce in the private and voluntary sector.

174 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Any young people in need of advice, guidance or support, should contact the relevant number based on where they live. The service is confidential and anonymous.

Compassionate Tel: 01559 363273 (Arts 4 Wellbeing) A range of creative activities in a relaxed social atmosphere Communities in village halls in Gorsgoch, Penrhiwllan, Coedybryn, Lechryd, Llanarth and Aberporth. For days and times Email: [email protected] please contact Arts 4 Wellbeing

175 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Creative Letters of Email: [email protected] We are inviting letters of kindness to older people that are Kindness living alone or in residential care homes. If you would like to Website: http://www.peoplespeakup.co.uk/ create a letter, please get in touch and we will make the match! Cyfarfod Managed 9 Portland Rd Tel: 01970 624756 Befriending Scheme: available to those suffering from by Hafal Aberystwyth serious mental illness; provides respite for their carers Ceredigion Email: [email protected] SY23 2NL High Needs Housing Service: community-based support; Website: www.hafal.org 8am to 6pm

Aberystwyth Social Clubs: promote healthy lifestyles and support social interaction, providing recreation within the community; Wednesday, Saturday and Sunday Hafal Noddfa British Legion Hall Tel: 01545 571537 A free mental health support group providing opportunities Victoria Street to visit local places of interest and to take part in activities Aberaeron such as arts and crafts, Tai Chi, singing. SA46 0JA Opening hours: 9.30am to 2.30pm (Tuesday and Thursday) Kinora St Marys Old School Tel: 01239 612056 A free mental health recovery drop-in centre offering advice Hall and support to all. Activities include gardening, cooking, Cardigan bush craft, walking groups, art sessions. SA43 1DW Opening hours: 10am to 3pm (Monday, Tuesday, Thursday, Friday) and 5pm to 9pm (Wednesday)

176 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Type of support: Mental health - tenancy 1:1, wellbeing activities, advice and signposting.

Floating support (tenancy) provision with a MH focus, previously delivered 1:1 in service user's homes.

Continued/…

177 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

Regular welfare contact for individuals that used to attend groups but are unable to do so due to social distancing restrictions.

We are now able to accept referrals for the following:

Wellbeing Support – 1-1 contact that aims to support individuals in maintaining their wellbeing, combatting isolation and accessing mental health support.

Tenancy support – Short-term support that focuses on helping individuals to live safely, securely and independently in their own home.

178 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

SilverCloud Wales Website: https:// 12 Week online Therapy Course nhswales.silvercloudhealth.com Do you need help managing your mental health and wellbeing? You’re not alone. People aged 16+ in Wales, experiencing mild to moderate anxiety, depression or stress, can now sign-up for a free, 12- week course of online therapy without waiting to be referred by their GP. It’s also backed and supported by a team of humans – a team of psychologists and online cognitive behavioural therapy co- ordinators. So, you’re not alone in this. Find out more and sign up below:: --- A oes angen help arnoch i reoli eich iechyd meddwl a'ch lles? Nid ydych chi ar eich pen eich hun. Gall pobl 16+ oed yng Nghymru, sy'n profi pryder, iselder neu straen ysgafn i gymedrol, gofrestru ar gyfer cwrs 12 wythnos am ddim o therapi ar-lein heb aros iddynt gael eu cyfeirio gan eu meddyg teulu. Mae hefyd wedi'i gefnogi gan dîm o fodau dynol - tîm o seicolegwyr a chydlynwyr therapi ymddygiad gwybyddol ar- lein. Felly nid ydych chi ar eich pen eich hun. Darganfyddwch fwy a chofrestrwch yma: https://nhswales.silvercloudhealth.com/signup/

179 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

180 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Organisation Address Telephone/Email/Website Service Provided

181 01.07.2021 Ceredigion Mental Health Directory (Categorised)

Women’s Support Services

Organisation Address Telephone/Email/Website Service Provided

Mums in Mind FB Llanelli Mind: These are Facebook social groups, hosted by an Groups https://www.facebook.com/groups/520857 experienced Mind worker, who are mums themselves and 628583591/?ref=share. who understand the challenges that can be faced.

Originally trialled in Mind Pembrokeshire and in three weeks Mind Aberystwyth: the group has been there for 60 mums. Groups now https://m.facebook.com/profile.php?id operating across the region and the links will enable mums =3754004937974581&ref=content_filter to access groups in Ceredigion, Carmarthenshire, and Pembrokeshire.

Mind Carmarthen: https://www.facebook.com/groups/ 1283431871989623

Mind Pembrokeshire: https://www.facebook.com/groups/ 207860100665942/?ref=share

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Organisation Address Telephone/Email/Website Service Provided

OWLS Project - 24/7 Telephone: WWDAS continues to support women, men and children WWDAS 01970 612225 (Aberystwyth Helpline) 01239 who are experiencing domestic abuse in Ceredigion. The 615700 (Cardigan Helpline) OWLS Project is a specialist service which provides outreach and support to older women over the age of Mobile: 7976210561 55 years of age living with or fleeing domestic abuse in

Ceredigion. Website: www.westwalesdas.org.uk

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