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ISPCC ALWAYS HERE FOR CHILDREN 2014 #InvestInChildhoodISPCC Annual Report 2014 1 in2014 Our 462,505 calls Mission were answered by Childline To ensure that all children have a positive experience of childhood Our Vision To see an Ireland where all children are heard and valued Our Purpose To build strong resilient children and families who can cope with challenges, solve problems and lead positive healthy lives ISPCC Annual Report 2014 elcome to the Annual saw the continued growth of our Childline Online WReport for the Irish service and with funding from the National Office Society for the Prevention of for Suicide Prevention, we have been able to Cruelty to Children. The report extend the service to 4am. We continue to covers the year 2014, and benefit from the extraordinary generosity of the outlines the key milestones for public, our corporate partners and sponsors, which the organisation and progress is evident throughout this report. Sincere thanks in key areas. to everyone who has supported the ISPCC through an extremely challenging funding environment. 2014 was a critical year for children in Ireland with the 2014 will perhaps be best remembered for the establishment of a single Child Childline Emergency Appeal which we launched and Family Agency TUSLA, on in the Autumn. The appeal aimed to ensure that the 1st January, therefore our Childline night-time service remained open, Dan Flinter, ISPCC Chairman providing key institutional in the light of ongoing shortfalls of funding within direction for the develop- the service. We succeeded in meeting our fund- ment and delivery of services to children. raising target, and owe a huge debt of gratitude to The ISPCC has warmly welcomed the the ISPCC board, staff, volunteers, the Department establishment of the agency and is a key partner of of Children and Youth Affairs, Ogilvy Ireland, MCD TUSLA at a national, regional and local level to Productions, Matheson, CMS Marketing, our ensure outcomes for children. Dr. James Reilly T.D. ISPCC Childline ambassadors and in particular to was appointed to the role of Minister for Children the Irish public for working so hard to keep our and Youth Affairs in July, following Frances service open. Fitzgerald T.D. and we are grateful for a continued constructive and positive working relationship A key priority for 2015 is therefore with the Minister and his Department. to ensure that we put our key revenue streams on a secure The introduction and successful passage through footing, to ensure the stability of the Dáil, of the Children and Family Relationships our services in the future. Further Bill was perhaps the landmark of 2014. This Act is information on our direction of a major moment for the realisation of rights for travel is set out in this report and will children in Ireland, and has recognised the reality be available in the months to come. of the diversity of family relationships. The ISPCC spent many years campaigning for such For now, please accept our sincere important legislation and we have since thanks for your support for the welcomed its enactment and will continue to work ISPCC throughout 2014 and we look to support its implementation. forward to continuing to work with you. For the ISPCC 2014 has been an exciting year. We Grainia Long, ISPCC CEO ISPCC Annual Report 2014 1 Our People he ISPCC has a long, proud history of service Despite changes in working conditions, staff Tdelivery and advocacy on behalf of all continued in their daily work; be that in services, children in Ireland. Our achievements are clear fundraising or advocacy. They showed and so too is the fact that these achievements incredible belief and support for what the ISPCC would not be possible without the dedication ofis trying to achieve. all ISPCC staff and volunteers across the country. The commitment, flexibility and resilience of the The ISPCC, like many charities, has been throughpeople who work within the ISPCC are second to difficult financial times since the onset of the none. Despite all the challenges presented they recession, which impacted on the public’s ability continue to demonstrate hard work, passion and to donate to charities. In order to deal with a commitment within their respective roles. reduction in income, the Society made some strategic yet difficult decisions, in order to ensureOne clear example of the calibre of people that services being provided to children and involved in the ISPCC, is the recent families across the country SaveChildline24 campaign. The ISPCC issued this could be maintained. emergency funding appeal, as for many children Childline is the only support option available to The ISPCC introduced them. If Childline could not continue to provide a 24 hour service some children would effectively a number of cost have been forced into silence. saving measures which included, but All staff and volunteers across the country spread were not limited the word about the SaveChildline24 campaign. to, a pay freeze, They demonstrated a ‘can do’ and ‘will do’ staff redundancies attitude in times when resources were extremely and salary limited and additional tasks had to be completed. reductions across The ISPCC is very proud of the people we have the Society. within our organisation, our people are our greatest strength and asset. In my role as Childhood Support Worker, I get‘ the opportunity to work with some of our most vulnerable children. I’m there to support and empower them and to make positive changes in their lives. It is very challenging but also a very rewarding role. Each ‘ Siobhain Harvey, day is new and different, as is each child ISPCC Childhood Support Worker 2 ISPCC Annual Report 2014 Our Volunteers n 2014 we had 493 volunteers Idedicating their time in various roles within For those volunteers who were always there for the Society, which included Childline, children, supported parents, collected at church mentoring and advocacy. The Board of the gates, ran marathons, stood-up for children’s ISPCC give their time in a voluntary capacity as rights, we would like to take this opportunity to well as the young people involved in our thank each and everyone of you for your help Children’s Advisory Committees across the and support throughout 2014. country. The Volunteer of the Year Award recognises the‘ incredible These highly trained, steadfast and enthusiastic contribution that volunteers make to the ISPCC each day. volunteers are at the heart of our work with All of our volunteers go above and beyond to deliver for children and families, child protection and ‘children across Ireland. We are indebted to them for their children’s rights. They are our most precious commitment, passion and energy which is what makesDan Flinter the asset and indeed it must be acknowledged that ISPCC Ireland’s leading children’s charity without them we would not be able to achieve the positive outcomes that we have when working with families and children. 2014 saw the ISPCC Volunteer of the Year Recognition Award being given to Louise Friel, Childline Volunteer, Dublin. Louise has been a dedicated member of our Childline team for over 5 years. The Waterford Fundraising team, who have been together for 2 years, consisting of Maria Flynn, Finola Cooke and Ciara Morrisson, were awarded the ISPCC Team of the Year. Together they have raised over €3,000 for Childline. It was an honour and‘ privilege to accept the award on behalf of my Childline team. After 6 years I still love going on the phones & becoming part of a child’s life for that short ‘ Louise Friel period of time Right: Louise Friel Volunteer of the Year, awarded by Dan Flinter, Chairman 3 SaveChildline24 In October 2014, the ISPCC launched the emergency appeal ‘SaveChildline24’. Childline was for the first time in 26 years, facing the real possibility of clos- ing the night time service. For many children Childline is the only support option available to them. Childline answers over 1,200 contacts per day. That equates to almost 1 contact per minute. A child who calls Childline at three in the morning does not do so without good reason. If Childline could not con- tinue to provide a 24 hour service some children would have effectively been forced into silence. Thankfully, due to the success of ‘SaveChildline24’, we announced in December that Childline’s night-time service would ‘ remain open in 2015. We need to give a voice to the voiceless Ryan Tubridy at the ‘launch of ‘SaveChildline24’ €1 million was raised, an outstanding achievement, one that could not have happened without the amazing support of the Irish Public! 4 ISPCC Annual Report 2014 Corporate Support Right: Penneys staff, Mary Street branch, Dublin n 2014, the ISPCC witnessed a shift in corporate Ifundraising, with many companies recovering The impact of the Emergency Appeal from the economic downturn, reassessing CSR continues to be evident in 2015 with strategy and seeking to re-invest in charity companies electing to support the support and employee engagement. ISPCC via charity partnership programmes, employee fundrais- During 2014, we were very grateful to receive sup- ing, matched-giving, company port from many of our existing corporate foundations and grants, supporters. Although it is not possible to thank all cause-related marketing, employee of them, we would like to extend a special note of payroll and regular giving. thanks to our long-standing supporters- Eircom, Matheson, Ogilvy, Eco Environmental, Barnack The ISPCC Shield Campaign saw the continued suc- Confectionary, Halo Munchies, Elverys and cess of the sale of ISPCC Shield Pins via our retail Penneys. partners Penneys, M&S, Harvey Norman and Sam McCauley Chemists. These partnerships were es- In 2014, we took positive strides with the sential to the success of the campaign as well as development of a new partnership with Smurfit raising awareness via in-store branding.

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