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INTERNATIONAL access■ A KHL Group publication Volume Eighteen Issue One www.khl.com ■ February 2011

SHOW PREVIEWS: The Rental Show Conexpo Samoter IAPA Shortlist

Bauma China report

Official magazine of IPAF

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December ■ Issue 2010 12 ■ PEOPLE Volume 6 ■ NEWS .com DECEMBER 2010 Vol 49 No10 khl ■ BUSINESS JANUARY 2011 www.khl.comwww. blication ■ Issue 6 p pup www.craneworld.com Grou Volume 5 KHL November-December 2010 A KHL Group publication ■ SCAFFOLDING

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■ TELEHANDLERS do KHL ENERO-FEBREROcación de 2011 NEWS Volumen 1, Número 1 S com Volume 1, Número 1 Una publi pe JANEIRO/FEVEREIROUma publicação DE 2011 ACCESSACCES euro strucction www.khl.com .con Volume 11 Issue 1 A KHL Group publication ww ■ Issue Seven ational T www.construction-europe.comw a OR a January-February 2011 REP AMERICAN CRANES & TRANSPORT ■ Number 11 SITESITE REPORT RY 1 ST 1 INTERNATIONALVolume 13 DU INTERNATIONAL Volume■ November-December Seventeen 2010 IN Edición ■ January-February 201 CONSTRUCTIONP47 N Edição ACCESS UCCTIOCTI STR 56 Handlers CON MARKETPLACE VIEW E’S intern PRE OP R construcción 65 SHOWSHOW PREVIEWEU construção PRODUCTS, PARTS R on & i FO & ACCESSORIES icat ZINE LATINO-AMERICANA LATINOAMERICANA A i P37 n alh Washington DCAG Metroi EQUIPMENT FOR 70 M bl lc.com/alhom/ SALE OR RENT LiftA KHL.khlkh Group PublicationPubl THE MAGAZINE FOR EUROPE’S CONSTRUCTION INDUSTRY construction magazi AND SPECIALIZED TRANSPORTwww.khl.com/alhwww INTERNATIONAL OR A KHL Group publication CT The magazine for the crane, lifting and transport industry accessA KHL Group publication A KHL Group Publication SECTORSE TRANSPORT & Demolition February 2011 A KHL Group HEAVY HAUL www.khl.com rental Publication World ofVolume Concrete 22 Number 1 A KHL Group publication  P23 www.khl.com/act www.khl.com Concrete SNORKEL INTERVIEW excavators ,QWHUQDWLRQDO $ZDUGVIRU 3RZHUHG LO $FFHVV C&D recycling

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December ■ Issue 2010 12 ■ PEOPLE Volume 6 ■ NEWS .com DECEMBER 2010 Vol 49 No10 khl ■ BUSINESS JANUARY 2011 ue 6 www.khl.comwww. blication ■ Iss p pup www.craneworld.com Grou Volume 5 KHL November-December 2010 A KHL Group publication ■ SCAFFOLDING 2011

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■ TELEHANDLERS ENERO-FEBRERO NEWS Volumen 1, Número 1 S om Volume 1, Número 1 Una publicación de KHL Group c a publicação do KHL G pe JANEIRO/FEVEREIROUm DE 2011 ACCESSACCES euro strucction www.khl.com .con Volume 11 Issue 1 A KHL Group publication ww ■ Issue Seven ational T www.construction-europe.comw a OR a January-February 2011 REP AMERICAN CRANES & TRANSPORT ■ Number 1 SITESITE REPORT RY 1 ST 1 INTERNATIONALVolume 13 DU INTERNATIONAL Volume■ November-December Seventeen 2010 IN Edición ■ January-February 2011 CONSTRUCTIONP47 N Edição ACCESS UCCTIOCTI STR 56 Handlers CON MARKETPLACE VIEW E’S intern PRE OP R construcción 65 SHOWSHOW PREVIEWEU construção PRODUCTS, PARTS R on & i FO & ACCESSORIES cat ZINE LATINO-AMERICANA LATINOAMERICANA i A i P37 n alh Washington DCAG Metroi EQUIPMENT FOR 70 M bl lc.com/alhom/ SALE OR RENT LiftA KHL.khlkh Group PublicationPubl THE MAGAZINE FOR EUROPE’S CONSTRUCTION INDUSTRY construction magazi AND SPECIALIZED TRANSPORTwww.khl.com/alhwww INTERNATIONAL OR A KHL Group publication CT The magazine for the crane, lifting and transport industry accessA KHL Group publication A KHL Group Publication SECTORSE TRANSPORT & Demolition February 2011 A KHL Group HEAVY HAUL www.khl.com rental Publication World ofVolume Concrete 22 Number 1 A KHL Group publication  P23 www.khl.com/act www.khl.com Concrete SNORKEL INTERVIEW excavators ,QWHUQDWLRQDOIRU $ZDUGV 3RZHUHG  C&D recycling $FFHVV$SULO

$PVWHUGDP ConExpo 12 preview RENTAL MARKET STATUS Access awards www.khl.com RENTAL SOFTWARE SITE REPORT: Improving yourp25 Miller Transfer 17 SAIE review customer service onWire ‘double rope duty’ SAFETY UPDATE dence CICSSave review time Confi COUNTRY REPORT PANORAMA PANORAMA FLEET MANAGEMENT:and money p16 Ò dence survey survey 2010 SURVEY Brazil’s superhot p41 On site in Antarctica 21 RentalTracker rental market Samoter ResultsIRN from the latest SOBRATEMA SOBRATEMA Rental con ELECTRIC SCISSORS ERA/

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2 indd 11. 20 -02 r 01 ove Ri C D& INTERNATIONAL access■ A KHL Group publication Volume Eighteen Issue One www.khl.com ■ February 2011

SHOW PREVIEWS: The Rental Show Conexpo Samoter IAPA Shortlist

Bauma China report

Official magazine of IPAF

THE ONLY GLOBAL MAGAZINE FOR BUYERS OF ACCESS EQUIPMENT

Access 01-02 2011 Cover.indd 1 01/02/2011 10:57:13 ElectricCOMPACT SERIES Scissors Up to 19 ft. of maneuverability

Visit us at The Rental Show, Booth 3462 February 27-March 2, 2011

The Compact Series DC Electric Scissor Lifts offer Skyjack’s easy to service, low maintenance design in a compact and versatile package. Equipped with variable speed front wheel hydraulic drive, and 90° steering, both Compact Series models the SJIII 3215 and SJIII 3219, are capable of maneuvering in the smallest spaces.

For information call 1-800-265-2738 or visit us online at www.skyjack.com

Full page.indd 1 01/02/2011 10:23:11 commentFROM THE EDITOR Volume 18 ■ Issue 1 February 2011 STAFF LIST Editor Maria Harding e-mail: [email protected] Optimism Managing Editor Murray Pollok e-mail: [email protected] Staff Writers Alex Dahm, Lindsay Gale, is in order Sandy Guthrie, Richard High, Chris Sleight, Euan Youdale IPAF News Editor erhaps it’s because I’ve recently fi nished compiling Tim Whiteman the entries for this year’s IAPA (International Awards The Production & Circulation P for powered Access) – up by 20 % again this year – or Director because exhibition season is beginning, but I’m feeling very excellence of the Saara Rootes positive about 2011. “ Production Manager entries for the Ross Dickson Not ridiculously so: but I think we can aff ord to be Design Manager optimistic while still being realistic about the economic Jeff Gilbert constraints which will continue to aff ect the industry. IAPAs indicates Designer We can all be infl uenced by the concept of a new year Gary Brinklow meaning a new beginning, a chance to wipe the slate clean the impressive Display Production and start over. But, in reality most, if not all, of the hindrances Assistant work that was Pippa Smith of 2010 will pursue us through 2011. Advertisement Manager Having said that, the big US rental companies are planning carried out last Wil Holloway to invest, replacing fl eet and increasing it to meet a growing Classified Sales Manager demand. Where the US leads Europe usually follows, but year. Wil Holloway Office/Bookshop Manager just how much of the planned investment will be in access Katy Storvik equipment is yet to be seen. Business Development Th e Latin American market is also starting to bear the fruit ” Director it has long been promising. Peter Watkinson Th at’s not to say there aren’t some serious challenges ahead: Marketing Manager James Moscicki in our report from bauma China, which you can read about Circulation Manager on pages 21, 40 and 47, we report on the steady increase in Theresa Flint the number of Chinese powered access manufacturers who are Financial Controller starting to export, as well as on established manufacturers who Paul Baker are building in China for the Asian market. Finance Assistant Gillian Martin During the recession many manufacturers have held off Credit Controller launching new products, this year I feel that will change. From Josephine Day our Rental Show preview page 18 and our fi rst Conexpo Editorial Director preview page 14 you will get a feel for some of the new Paul Marsden products on show. We also know that many manufacturers Publisher James King are planning some very exciting launches for APEX held in Maastricht, Netherlands in September. Th e excellence of the entries for the IAPAs indicates the impressive work that was carried out last year, in diffi cult times, so I’m interested to see what could be achieved with just a small improvement in conditions . You can fi nd out who the shortlisted companies are on page 30. As I write this I don’t know who they are: the judges are yet to meet. I’m quite excited! And don’t forget to buy your ticket for the awards dinner in plenty of time as every year they are in greater demand. Now that is something to look forward to! Access International is published eight times a year (February, March, April– Maria Harding Correspondence or May, June, July–August, September, comments should be sent to: Editor October, November–December) and The Editor, Access International, has a worldwide circulation of more Southfields, Southview Road, than 7000. Access International is Wadhurst, East Sussex only available to subscribers (IPAF The paper in this magazine originates from timber that is sourced TN5 6TP, UK. members receive a free copy, details from sustainable forests, managed to strict environmental, social, and Tel: +44 (0)1892 786214 available on request). Annual airmail economic standards. The manufacturing mill has both FSC & PEFC certifi cation, Fax: +44 (0)1892 786257 subscription rate £95, US$170, €120. and also ISO9001 and ISO14001 accreditation. e-mail: [email protected]

FEBRUARY 2011 accessINTERNATIONAL 3

Access 02 11 Comment.indd 3 01/02/2011 11:48:12 Full page.indd 1 01/02/2011 10:24:05 contentsWHAT’S INSIDE Incorporating Access Now!

The official magazine of the International Powered NEWS 6 SAFETY: LANYARDS 36 Access Federation Terex may manufacture in Brazil; Ashtead won’t buy Some reader responses to the lanyard feature in the last Lavendon; APEX perfect timing; PLUS more news issue of AI. KHL OFFICES from round the industry. UK HEAD OFFICE MASTCLIMBERS 38 Southfi elds, Southview Road, Wadhurst INTERVIEW: 10 A review of the talk at World of Concrete by Lindsey East Sussex TN5 6TP, UK Tel: +44 (0)1892 784088 SNORKEL Andersen and Murray Pollok reports on the mast Fax: +44 (0)1892 784086 Maria Harding rounds up the climbing activity from bauma China. e-mail: [email protected] many changes that the Snorkel www.khl.com team has been implementing KHL NORTH AMERICA during the last year. KHL Group Americas LLC 3726 East Ember Glow Way Phoenix, AZ 85050 USA EXHIBITION PREVIEWS Tel: +1 480 659 0578 Fax: +1 480 659 0678 e-mail: [email protected] CONEXPO 14 www.khl.com ConExpo our fi rst look at what the KHL CHINA year’s biggest construction show has on off er. KHL Group LLP Beijing Representative Offi ce Room 768, Poly Plaza, No.14, SAMOTER 16 South Dong Zhi Men Street, Dong Cheng Th e fi rst of the European District, Beijing 100027, P.R.China shows this year may give Tel: +86 10 65536676 Fax: + 86 10 65536690 an indication of what’s to come. e-mail: [email protected] www.khl.com ARA THE RENTAL SHOW 18 KHL SALES WORLDWIDE: Becoming a showcase for low level access UK/IRELAND/MIDDLE EAST we fi nd out what the access manufacturers OPINION: 43 Wil Holloway, Advertisement Manager UK Head Offi ce, address as above. are taking to Las Vegas this time. ACCESS PLUS Tel: +44 (0)1892 786232 Director of Access e-mail: [email protected] Plus, Janine Marriott GERMANY/SPAIN/AUSTRIA/ CHINA 21 lays on the line what SWITZERLAND Mike Posener, Sales Executive Equipment buyers from all over Asia, the Middle East customers should UK Head Offi ce, address as above. and Latin America were in Shanghai in late November expect from their Tel: +353 985 6730 for the bauma China exhibition. Murray Pollok reports. rental company. e-mail: [email protected] THE NETHERLANDS/ SOFTWARE 27 IPAF 44 LUXEMBOURG/ SCANDINAVIA Murray Pollok reports IPAF’s safety zone at ConExpo; Expansion into South Arthur Schavemaker, Kenter & Co on how the latest rental America and other news from the International Powered Tel: +31(0)547 275005 IT systems can help Access Federation. e-mail: [email protected] improve customer FRANCE service. PRODUCTS 47 Hamilton Pearman, Greenwich Media Time (GMT) More new products from Tel: +33 (0)1 4593 0858 IAPA 30 bauma PLUS many more new e-mail: [email protected] We announce the shortlisted developments. ITALY companies for this year’s Fabio Potestà, Media Point & Communications SRL International Powered Access Tel: +39 (0) 10 570 4948 Awards. e-mail: [email protected]

TURKEY VERTICAL MASTS 33 INTERNATIONAL access■ A KHL Group publication Volume Eighteen Issue One Melih Apa www.khl.com ■ February 2011 Th ese versatile tools are SHOW PREVIEWS: The Rental Show Tel: +90 (0)216 302 53 82 Conexpo e-mail: [email protected] becoming increasingly Samoter adaptable to a number of work ON THE COVER IAPA Shortlist NORTH AMERICA Matt Burk, Sales Executive environments, Maria Harding Dingli showed 44 aerial Tel: +1 312 795 5619 looks at why, what’s new and platforms at bauma e-mail: [email protected] what we can expect in the China. See page 21 for JAPAN future. more details. Bauma Shigeru Kobayashi, China report

Official magazine of IPAF Japan Advertising Communications Inc. THE ONLY GLOBAL MAGAZINE FOR BUYERS OF ACCESS EQUIPMENT Tel: +81 (0)3 3261 4591 Access 01-02 2011 Cover.indd 1 01/02/2011 10:57:13 e-mail: [email protected]

CHINA Access International, ISSN:1352-7517, is published Cathy Yao MEMBER OF monthly by KHL Group c/o SPP, Emigsville, PA Tel: +86 10 65536676 and additional entries. Periodicals postage paid at e-mail: [email protected] Emigsville, PA. Postmaster: send address corrections CLASSIFIED ADVERTISING to Access International c/o SPP, PO Box 437, Wil Holloway, Emigsville, PA 14318. Classifi ed Advertisement Manager KHL Head Offi ce, address as above. Printed by: Garnett Dickinson Print, UK. Tel: +44 (0)1892 786232 e-mail: [email protected] ISSN No: 1352-7517 © 2011 Copyright KHL Group

FEBRUARY 2011 accessINTERNATIONAL 5

Access 02 2011 Contents.indd 5 01/02/2011 15:29:29 WORLD NEWS Terex considers MEWP production in Brazil

Terex Corp is considering the telehandlers would provide a big to move, there is a fi nancial production of Genie self- benefi t for the company. He said advantage and competitors get propelled aerial work platforms the aim would be to get to 60% more expensive the next day”, and telehandlers at its new local content, a percentage that is said Mr Freire. “I’ve been pushing Brazilian plant, and could start crucial because it the threshold at for a factory here for many years. production in 2012. which machines qualify as ‘made Now there is enough volume.” Th e Terex facility, being built in Brazil’ and attract subsidised JLG Industries is also in the coastal town of Guaíba government investment fi nance. considering AWP production in southern Brazil, is primarily Another benefi t is that once in Brazil. Last August, the intended for the roadbuilding a machine is produced locally, company’s president, Wilson equipment division, with imported models automatically Jones, told Access International machines expected to be in attract a much higher import tax. that he expected to have some production by the end of this year. Mr Freire said import taxes for form of local production in Brazil However, Andre Freire, suppliers not manufacturing in within 18 months; “Th e question JLG has announced president of Terex Latin America, Brazil jump from 2-3% to nearer is whether we do it on our own or an agreement with told Access International that the 18%. with a partner. Th at’s what we are Bridgestone Americas Tire local production of booms and “For the fi rst manufacturer studying right now.” Operations, Off Road Tire Brazil is attracting enormous division for the exclusive interest from aerial platform supply of the Firestone Ashtead and TVH suppliers because of the booming DuraForce MH tires on construction market and the JLG, Lull and SkyTrak heavy investments in equipment branded telehandlers. won’t buy Lavendon being made by rental companies Brian Boeckman, JLG Having shown interest in the that uncertainty had been including Mills and Solaris. Industries global director company, the Ashtead Group and removed; “We have a clear set of of product management for the TVH Group will make no objectives to enhance shareholder Chinese powered access telehandlers said, “JLG and further off ers to acquire Lavendon value and Lavendon is very well manufacturer, Sinoboom Bridgestone Americas Off Group. positioned. With a strengthened has been awarded Road collaborated to create In a joint statement they stated board, supportive shareholders and the Progress Prize for the Firestone DuraForce MH that a precondition of the off er the business review signifi cantly Scientific and Collective that will set a new industry was the approval of Lavendon’s progressed, we are looking forward Technology by the Chinese standard by increasing tire board. Since Lavendon’s board to the future with confi dence.” government. Sinoboom life up to 300%. The result unanimously rejected the off er Ashtead and TVH said that has won this award for the is a tyre that dramatically Ashtead and TVH said they as part of their memorandum of design of its super boom improves the cost of would not proceed with the understanding neither company type aerial work platforms, ownership for all three takeover. could approach Lavendon again especially the GTBZ42, telehandler brands.” John Standen, Lavendon’s before 18 October 2011 without which is the highest aerial chairman, said he was delighted the consent of the other. platform made by Chinese producers. APEX HAS PERFECT TIMING The APEX aerial platform exhibition in September 2011 is perfectly timed for a recovery in the access equipment market after several years of low investment by rental companies and end users. Major rental companies and contractors have been extending the lives of their fl eets, but machine replacement will become an economic necessity for many buyers over the coming 12 months. This means that the timing for APEX, taking place on September 14-16, 2011, at its usual venue of the MECC (Maastricht Exhibition and Conference Centre) in the Netherlands, will be perfect for companies who are preparing to invest again in the latest machines. APEX 2011 is attracting the cream of the world’s access manufacturers, established major buyers and a wide range of new potential customers and exhibitors. The event, which is organised by IPI (Industrial Promotions International) and offi cially sponsored by Access International magazine, will be taking place for the seventh time and three years after the last event was held in September 2008. Tony Kenter, managing director of IPI, said, “This APEX show is selling fast. The global access market shows a high interest in booking stand space and APEX 2011 promises to be a very successful event. The outside area is sold out and with still almost eight months to go - inside there are only a few stands left.” On 13 September, one day before the exhibition and also in Maastricht, IPAF and Access International are jointly organising the fi fth Europlatform conference, a one-day event for access rental professionals. ■ For details of the APEX exhibition, see www.apexshow.com ■ For details of the Europlatform conference, see www.europlatform.info

6 accessINTERNATIONAL FEBRUARY 2011

Access 02 2011 News NEW.indd 6 01/02/2011 11:41:48 WORLD NEWS

PEOPLE Through its Swedish dealer, Ramirent Denmark Liftia AB, Oil & Steel has ■ Arjen Snijder from Teupen delivered its first ecological Maschinenbau GmbH, Germany, to outsource platform, the Snake 2010 has been appointed sales director Rent Edition “Evergreen,” to Europe (export). In his new role Ramirent’s Danish subsidiary “With this agreement we have the Swedish rental company Mr Snijder will be responsible for has signed a fi ve year rental extended our good co-operation AMO The truck mounted managing the sales growth and agreement with E Pihl & Søn AS with Ramirent. Th is solution adds Snake 2010 Rent Edition strategic positioning of Teupen in under which the contractor will effi ciency and fl exibility to our “Evergreen” was shown for Europe. Michael Vennemann outsource its light equipment and operation.” the first time at SAIE 2010, will continue as sales manager for hoist operations to Ramirent. Erik Høi, managing director it has an hydraulic system the German speaking countries of Pihl is a family owned of Ramirent Denmark, said that works entirely with Germany, Austria and Switzerland company with total revenues the agreement deepened its biodegradable oil. and Frank Stenton will remain of €733 million, of which €333 relationship with Pihl and responsible for the Middle East million is generated in Denmark. strengthened its position in and Asia. Th e contract will generate annual Denmark; “Letting customers sales of between €2 and €3 outsource their machinery to ■ Johann Sailer, managing million for Ramirent Denmark. us and focus on their own core director of German mast climber Th e contractor is currently processes, is an important part manufacturer Geda, will be the working in 16 countries of our strategy in simplifying next president of the CECE. CECE with projects spanning large business for our customers.” is the organisation representing infrastructure projects to smaller Ramirent has annual sales and promoting the European building construction jobs. of €43 million in Denmark in Construction Equipment and related Niels Erik Niebuhr, head of 2009 and has 20 branches in the industries. Mr Sailer will take Pihl’s plant department, said; country. over the presidency at the annual Congress held in October 2011. MILLS BUYS 25% SHARE OF ROHR Brazilian rental company Mills Estruturas e Serviços de Engenharia S.A. (Mills) ■ At the last meeting is acquiring a 25% share of Rohr Estrutura Tubulares, one of its competitors, for ooff the PLE (Produttori R$90 million (€40 million or $54 million). PiPiattaformea di Lavoro Rohr is a privately held company specialising in scaffolding and equipment EleElevabili) di ANFIA rental with revenues of R$163 million in 2009. Last summer Rohr announced (A(Associazione Nazionale plans to invest heavily to expand its powered access rental, scaffolding and FilFiliera Industria temporary buildings/events businesses. AuAutomobilistica), Mills, which operates the largest rental business in Brazil, said the DIARY RReRenzonzo PaglieroPPag (above), investment would broaden its exposure to the sectors it serves – including president of Multitel Pagliero, was infrastructure, residential and commercial construction, oil and gas – and said 2011 voted in as the new president. Rohr was a company with a “solid market reputation, competent management, ARA The Rental Show After two years as the association’s strong fi nancials and profi tability compatible to Mills.” February 27 – March 2, 2011 president Andrea Certo Las Vegas, USA executive manager of Oil & Steel www.therentalshow.com decided not to stand for re- Cramo acquires election. Mr Certo takes over as the Samoter 2011 representative for truck mounted March 2 – 6, 2011 platform manufacturers. Germany’s Theisen Verona, Italy Cramo has acquired Th eisen EBITDA in 2009 was €11.4 www.samoter.com Baumaschinen, one of million. Germany’s largest equipment As well as giving Cramo a ConExpo-Con/Agg 2011 rental companies, giving it a signifi cant presence in Europe’s March 22 – 26, 2011 signifi cant share of the German largest construction market - Las Vegas, USA rental market as well as rental Cramo said Th eisen had a 16% www.conexpoconagg.com businesses in Austria, Switzerland share of the German market - SMOPyC 2011 and Hungary. the deal will make it the second April 5 – 9, 2011 Th e purchase price is €47 largest equipment rental company Zaragoza, Spain million - €40 million in cash and in Europe after Loxam, moving www.feriazaragoza.com €7 million in newly issued Cramo it ahead of Ramirent, its major shares - and Cramo will also competitor on the Nordic region International Rental take on Th eisen’s existing debt and eastern Europe. Exhibition (IRE) and fi nancial leasing liabilities of Vesa Koivula, Cramo’s chief June 7 – 9, 2011 around €38 million, valuing the executive offi cer and president, Amsterdam, Netherlands transaction at €85 million. said it was “a big step for www.ireshow.com Th eisen is based in Munich Cramo...one of the biggest and was owned by privately held acquisitions that we have ever APEX 2011 company Arrex Beteiligungs- made.” He said Th eisen would September 14 – 16, 2011 GmbH. It had revenues of €85.7 serve as a platform for further Maastricht, The Netherlands million in 2009 and operates 103 expansion in central and eastern www.apexshow.com depots and employs 274 staff . Europe.

FEBRUARY 2011 accessINTERNATIONAL 7

Access 02 2011 News NEW.indd 7 01/02/2011 11:42:03 WORLD NEWS

The first Youngman BoSS PEOPLE X3X push-around access AEM survey gives micro scissor lift sold in Aerial work platform Australia has been delivered rental company to Wollongong City Gallery ‘hopeful’ outlook Lavendon has made by local distributor Platform two changes to its Sales Australia of Miranda for North America executive board with in New South Wales. the appointment of Managed by Wollongong Members of the US-based AEM recovery in the US construction Andy Wright to City Council, the Gallery is (Association of Equipment equipment market will continue the newly-created positiontion of chief one of the largest regional Manufacturers) are predicting a into 2013 with 13.0% growth. executive, international operations, art museums in the country 12.7% increase in construction Th e survey forecasts Canadian and Mike Potts to the role of and houses an important equipment sales in the US growth of 12.0% in 2011, 14.8% chchief executive, collection. in 2011 followed by a 14.8% in 2012 and 12.7% in 2013. LaLavendon Access increase in 2012. Export sales by North SeServices (UK). Mr AEM’s latest ‘business American manufacturers to the WWright’s new role is outlook’ survey predicts that the rest of the world are expected babased in Dubai and to be up 14.7% this year, with sesees the transfer IN BRIEF growth falling back to 11.8% in of Mr Wrights UK 2011, followed by 12.5% growth reresponsibilities to ■ Specialty aerial platform in 2010 and 11.2% in 2013. nnewlyewly aappointedppointed chief executive, manufacturer Man & Material “While this rebound is Lavendon Access Services (UK), Lift Engineering LLC has welcome, you have to remember Mike Potts. been purchased by Universal our industry was down 30 to 50% Lavendon has also appointed Mfg Co, a Nebraska-based in the recession, so there is a long Jan Åstrand and Andrew remanufacturer or ReTech- way to go,” said AEM president Wood as non-executive members branded automotive products. Dennis Slater, “Although business of its board. Mr Åstrand, a Swedish The purchasing price was is improving, it will take years to national, is currently a non- not disclosed.Under the new recover the sales losses of 2008- executive director of Northgate agreement, all MLE assets have 2009.” Plc, the UK hirer of cars and been acquired by a newly formed Th e slowest growing product commercial vehicles in the UK, wholly owned subsidiary of UMC, sectors over the 2011-2013 Ireland and Spain. Andrew Wood is Man Lift Mfg. Co. period are forecast to be a non-executive director at Davis concrete equipment (growth of Service Group Plc, a past owner between 7.4% and 11.1%), light of HSS Hire and Berendsen, a equipment (9.4-11.5%) and Denmark-based textile services ACCESS SHARE INDEX (ASI) cranes and lifting equipment company with operations in 13 (10.2% to 12.1%). northern European countries. ’02 2003 2004 2005 2006 2007 2008 2009 2010 2011 600 550 500 450 Brazilian renters see 400 350 300 five years of growth 2500 2000 Brazilian rental companies are and major investments in new 1500 1000 confi dent that construction activity shipyards. 500 in Brazil will sustain a fi ve year Claudio Zattar, managing JUNE DECEMBER JUNE DECEMBER JUNE DECEMBER JUNE DECEMBER JUNE DECEMBER JUNE DECEMBER JUNE DECEMBER JUNE DECEMBER JUNE DECEMBER JUNE DECEMBER 21 June 2002 = 100 base boom in the rental sector. director of Brasif Rental, said; Company Currency Start date Previous Current % Sérgio Kariya, director of “We have a very, very positive 21/6/02 18/11/10 22/01/11 change the Mills rental division within scenario for the next fi ve years. Acces Industrie € 1.34 2.65 2.80 6 % Mills Estruturas e Serviços de Th e new president of Brazil said Aichi CorporationYEN(¥) 208 314 353 12% Engenharia, told AI; “First, we’re that they will continue investing in Ashtead Group UK£ 0.47 1.29 1.61 25% going to have two big events - the infrastructure and is accelerating Kanamoto YEN(¥) - 424 414 -2% World cup and the Olympics - all the big projects.” Lavendon £ 1.85 0.78 0.94 21% that will force a lot of investment Sounding a note of caution, Haulotte Group € 9.00 9.27 11.31 22% in infrastructure: stadiums, hotels, however, is Paulo Esteves, sales Oshkosh Corp US$ – 28.65 36.63 29% shopping malls, infrastructure director at Solaris. He said Tanfield Group UK£ - 0.17 0.27 59% roads, etc. Th is is going to absorb a Brazil represented a huge rental Terex Corp US$ 23.08 24.65 31.72 29% lot of equipment. opportunity, but said the infl ux of Ramirent € 15.00 9.25 10.26 11% “Also, we have PAC - an equipment and new competitors United Rentals US$ 21.47 19.59 26.25 34% accelerated programme to build was having an impact; “We ASI Index 100 200.00 250 25% low cost housing. Th e project is for are expecting very intensive NOTE: Tanfield Group carried out 1-for-5 stock consolidation in mid-June, which explains the eight million homes - and the plan competition and we are preparing big jump in share price over the past month. Oshkosh Corp added following its acquisition is to build two or three million in for a price war”, he told AI. of JLG Industries. JLG represents approximately 40% of Oshkosh revenues. Other access- the next three or four years.” A “Rental prices are already down related Oshkosh businesses include aerial fire devices in North America and Italy. third element, he says, is big hydro around 10% this year [2010], and electric projects, new refi neries, we expect a 5% fall in 2011.”

8 accessINTERNATIONAL FEBRUARY 2011

Access 02 2011 News NEW.indd 8 01/02/2011 11:42:13 Full page.indd 1 01/02/2011 10:25:02 INTERVIEW: SNORKEL

While the economy has not been working in favour of access equipment manufacturers, Snorkel and its parent company Tanfield has made some big changes which prepare it for the future, Maria Harding reports. When the going gets tough

010 was a big year for Snorkel and “Th e time is, therefore, right to give the the parent company Tanfi eld. Like company a unifi ed, global identity.” 2 many manufacturers it was working on its service and spares delivery but during Single brand 2010 the company has also been reorganising, Th e company believes that one brand will rebranding and expanding the distribution ensure clear, simple messaging for Snorkel’s network as well as launching a number of new global customer base. As part of the process, products. Snorkel has assigned new model designations Speaking at a recent Access Link meeting to its worldwide product range. held at Snorkel’s Vigo facility in Washington Although the UpRight name will no longer UK, Th e Tanfi eld Group’s chief executive be used to market aerial lifts, Snorkel will offi cer, Darren Kell said, “Th e last three continue to support all existing UpRight years have been tough – in fact awful, but machines in the fi eld. in merging UpRight into the Snorkel brand Currently Snorkel has 1 million sqft of during 2010 we have created a global identity, manufacturing space world wide and 97% of Japan is the last bastion but by the end of the company’s revenue comes from outside the year [2010] everything will be under the the UK. Snorkel umbrella.” Since 2007, Tanfi eld has run the UpRight and Snorkel brands, with separate territorial responsibilities, diff erent product portfolios and often diff erent model designations for the same machines. “We have spent the past three years harmonising these two distinct brands. “Th ere is now one global product range and one united global team dedicated to building, selling and supporting these machines. ACCESS LINK Access Link, is an association of independently owned regional aerial lift rental companies that Darren Kell CEO of the Tanfield Group work together to offer a national coverage. addressing the Access Link meeting

10 accessINTERNATIONAL FEBRUARY 2011

Access 02 2011 Interview Tanfield.indd 10 01/02/2011 11:46:52 INTERVIEW: SNORKEL

Left to right: Nick Leach of Leach Lewis; expertise in fi nding its customers the right Pop-Up to be the dominant force in low level, Stefan Krupa of Leach Lewis; Mark Yarnold fi nance package, even during the downturn.” personal access and take maximum advantage Snorkel’s UK key account sales manager, Leach Lewis had already begun a of our fast track product development Peter Jones, consultant; Frank Izard of relationship with the Tanfi eld Group selling programme.” Leach Lewis. the Pop-Up low-level access range in the And George Fitchett, vice-president of south of England. Early in 2010 Snorkel sales in North America for Snorkel said, Although very proud of its export record and UpRight agreed to work with the UK “Major contractors and rental companies are Snorkel felt it needed to give the UK market company Pop-Up Products to create a global increasingly aware of the effi ciency and cost more focus. Th is began with the appointment brand in low-level access solutions. benefi ts delivered by low level, personal access of Mark Yarnold as UK key account sales At the time Mr Kell said, “Pop-Up is a solutions. manager. It is his responsibility to develop name recognised for its market experience, “Personal access products are a real success business directly with UK-based rental product knowledge and a proven track record with equipment rental companies in Europe, companies and assist other distribution in innovation in low-level personal access and and provide an ideal opportunity for growth channels to develop new business for Snorkel is the ideal brand under which to market these in our rental industry. By marketing these products. personal access products worldwide. products under the Pop-Up brand, Snorkel Mr Yarnold took over responsibility for “By leveraging Snorkel’s expertise in will provide an easily recognisable range of UK sales from Ramesh Lal, leaving him free product development, manufacturing and sales products that will meet the anticipated strong to concentrate on managing and developing and distribution in the US we can develop demand in North America” > distributors and key accounts in the Nordic countries and Germany. UK Distibutor Th e next and more recent step has been in appointing Leach Lewis, as a UK distributor covering the whole of the UK. Mr Yarnold was keen to emphasis that customers would see no diff erence between dealing directly with Snorkel or with Leach Lewis. Snorkel’s sales policy worldwide is to deal through distributors and the agreement with Leach Lewis mirrors this policy for the UK Frank Iszard from Leach Lewis will lead the new division, supported by Mr Yarnold. For Snorkel, the deal gives it access to the large number of small and mid-sized plant hire companies in the UK. Leach Lewis is a well known supplier to these companies and handles major brands such as Bomag, Atlas Copco, Manitou, Kubota, Th waites and Atlas Copco. Snorkel said the Leach Lewis agreement will off er a “substantial” machine inventory and access to asset fi nancing. Leach Lewis’ Frank Iszard said the company had over 75 years of experience in developing markets for construction and industrial equipment and off ered “signifi cant

Members of the Access Link are shown Snorkel’s state-of-the-art paint facility.

FEBRUARY 2011 accessINTERNATIONAL 11

Access 02 2011 Interview Tanfield.indd 11 01/02/2011 11:47:09 INTERVIEW: SNORKEL

Low level access Malcolm Bowers, chairman of Access At the Access Link meeting Nigel Woodger Link and director of Lifterz said that the managing director of PopUp Products said that all powder-coated Snorkel machines had the cooperation between the companies was “unbeatable paint quality.” not only helping in product development but in spreading the message globally about the Smith more fi nancially sound and productive.” importance of low-level access. Th e $15-million sale was eff ective on Th e Pop-Up PUSH series of push-around 1 January 2011. Tanfi eld Group retains 49% scissor lifts is now in full production. As part equity in Smith Electric Vehicles US, however, of its global agreement with Pop-Up Products, this percentage is subject to dilution as Smith Snorkel has taken over responsibility for the raises additional equity capital. design and production of Pop-Up products, Mr Kell said, “Th e board of Tanfi eld including the new PUSH6, PUSH8 and believes that a consolidation of the Smith PUSH10. Th e two are working together on Electric Vehicles UK entity into our associate other developments, the fi rst of these the company, SEVUS, creating a single, larger US Pop-Up DRIVE 12 has just been launched. based business, would be in the best interests Nigel Woodger, managing director of of shareholders, particularly in light of the Pop-Up Products said, “We see the DRIVE its US partner, Smith Electric Vehicles US plans that SEVUS management have for the 12 as a natural extension to our existing Inc (SEVUS). SEVUS owns the licence to combined business post this transaction.” product range, because it follows our ethos of manufacture SEV electric trucks in the US. At the Access Link meeting, Mr Kell spoke lightweight, durable lifts for low-level access. Eventually right at the end of the year a little about the diffi culties of the preceding “Th e addition of the DRIVE 12 broadens SEVUS said it was ready to fi nalise the deal. years, “At the end of 2008 we had no backlog the range of applications for Pop-Up lifts on Bryan Hansel, chief executive offi cer of and over capacity, but in mid 2008 we acted construction sites and will help us penetrate Smith Electric US said, “Th is sale signals quickly and I feel we did the right thing. We other markets such as facilities maintenance, a bright future for the electric commercial kept the best people and the best facilities.” retail, airport and warehouse operations. It is vehicle industry. Being in a position to unify Mr Kell admitted that he was tempted to a proven product and very highly regarded in Smith’s divisions after less than two years of borrow money in 2008 in order to grow the the UK.” operating in the United States is evidence business, but was very pleased he resisted. On a more corporate level in the fi rst that the market for aff ordable, sustainable “We are well funded and have a strong quarter of 2010 the Tanfi eld Group received commercial fl eets is fertile. Th e unifi cation of balance sheet with no debt,” said Mr Kell, “We a £70 million (US$104 million) off er for its Smith Electric Vehicles will create operational are the only [access] machine manufacturer not SEV (Smith Electric Vehicles) division from effi ciencies and market synergies that will make debt ridden.” AI

We will be at the SAMOTER 2011 exhibition Hall 6 - Stand B5 2nd-6th March 2011 Verona - Italy

TRACCESS 230 Working height 23 m Working outreach 12 m Capacity 200 kg

Sales Office I - 38068 Rovereto (TN) Tel. +39 0464 485050 Via Caproni, 7 - Z.I. Fax +39 0464 485099

[email protected] www.ctelift.com

12 accessINTERNATIONAL FEBRUARY 2011

Access 02 2011 Interview Tanfield.indd 12 01/02/2011 11:47:23 Full page.indd 1 01/02/2011 10:21:53 CONEXPO PREVIEW Discerning visitors i FACTS AND ConExpo anticipates high visitor levels but FIGURES VENUE: the last two years will make them more Las Vegas Convention Center Las Vegas, NV exacting in their demands than ever.

DATES: Th e P 333 is modelled on stack and a more durable chassis. “Th e new Tuesday 22 to Saturday 26 Palfi nger’s existing WT 1000 design enables the machine to drive and March machine made in Europe and function at full height,” the company said. Th e mounted on an all terrain crane carrier. It units are available in 8 m, 10 m and 12 m (26 TIME: has a fi ve-section lower boom, three-section ft, 33 ft and 40 ft) applications. Th e 4069RT Tuesday to Friday – 9am to 5pm upper boom, and is has a fl y jib as well. will also be on the stand at ConExpo. Saturday 9am to 3pm On the P 333 telescopic outriggers provide Th ere will also be developments in the larger stability and the heavy duty ‘workman’ basket telehandlers at ConExpo, Xtreme, for example, capacity is up to 600 kg (1322 lb), and there is will unveil two new telehandlers, the XR1745 ith some of the biggest US also a hydraulically extendable telescopic basket and the XR1255. rental companies planning to option with a capacity of 530 kg Th e XR1745 will have a 7727 kg (17000 lb) W considerably increase their capital (1168 lb). capacity with 13.7 m (45 ft) of vertical reach. investment this year to replace aging fl eets In addition, Palfi nger will be showing Th e XR1745 is similar to Xtreme’s XR1270 and respond to increasing utilisation rates, we platforms made by utility lift company but instead of a four-section boom, it has a can expect a high attendance at the ConExpo Equipment Technology LLC (ETI) on its three-section boom and outriggers. exhibition in Las Vegas. ConExpo stand. Palfi nger acquired an 80 % Following the travel problems which share of ETI in March 2010. And the compact blighted Bauma last year, visitors from around One of the bigger machines on the JLG Although the outdoor areas at ConExpo give the world may make the trip to the US in Industries stand is the new 1500SJ self- manufacturers a chance to air their monster order to review new developments. Th e past propelled, telescopic boom lift, part of its Ultra machines the more compact models will not be economic diffi culties have made the rental Series boom lift line. Th e 1500SJ has a 45.7 m overshadowed. industry even more aware of the importance (150 ft) telescopic boom and a telescopic jib JLG has taken the wraps off a new boom lift of choosing equipment, which will not only that extends up to 7.6 m (25 ft) for additional model, the 340AJ. Th e 340AJ has a lift height provide a good return, but will help distinguish vertical and horizontal reach. of 10.4 m (34 ft) with 6 m (20 ft) of horizontal them from their competitors. Th e new Falcon FS105-Z from Skakolift reach and a 5 m (17 ft) up-and-over reach. Th e Exhibitors can expect visitors to be more consists of an articulating fi rst section that unit weighs 4409 kg (9700 lb). discerning that ever and there is likely to will elevate the lift directly above its centre, Th e 340AJ features a steel hood, 227 kg (500 be particular interest from visitors from a telescoping arm and an articulating jib. All lb) capacity and a Tier 4 diesel engine. A gas/ developing markets such as Latin America and mated to a brand new undercarriage, with a liquid propane engine is also available. Asia. specially tuned Kubota diesel. Terex AWP will also feature its new GR- With a vertical reach of 32 m (105 ft), 20J and GR-26J self-propelled vertical masts The big stuff horizontal outreach of 15.8 m (52 ft) and with jibs at ConExpo. Th e units have a lifting At the ARA Rental Show many access weight approximately 5909 kg (13000 lbs) capacity of 200 kg (440 lb), up-and-over equipment manufacturers will focus on low- depending on optional equipment. Standard clearance of 4.2 m and 6.6m. level access, at ConExpo they will be able to is a 24 V battery system for indoor use and a get out the big equipment as well. Kubota diesel for outdoor use. Engineers have Th e Palfi nger North America Group will tweaked the Kubota to provide an improved show its largest aerial platform, the 103 m speed and performance. (337 ft) working height P333: it will be the Terex AWP (Aerial Work Platforms) fi rst time the machine has been exhibited in new rough terrain scissors have increased North America. horsepower by up to 30 %, a simplifi ed line

Palfinger According will be to JLG the targeting 15000SJ wind turbine is the big applications brother to in the US the 1350SJP with its and requires massive only a truck weight mounted permit to platforms. transport it.

14 accessINTERNATIONAL FEBRUARY 2011

Access 02 11 ConExpo preview.indd 14 01/02/2011 11:50:31 CONEXPO PREVIEW safety remote control s in Vegas SELECTED EXHIBITORS Access, Lift & Handlers (KHL Group) Access International (KHL Group) Altec Alimak Hek Inc Anka Hoist Beta Max Hoists, Inc Bobcat Company Bravi Platforms Bronto Skylift (Federal Signal Corporation) Case Construction Equipment Caterpillar Inc Custom Equipment Dieci North America Doosan Infracore Construction Equipment Elliott Equipment Company Terex AWP’s rough terrain scissors have Faresin Industries upto 30% more horsepower. Geda USA, LLC Gehl Company Th e HB-830 is a new aerial scissor lift Hangzhou Truemax Machinery and from CEI (Custom Equipment Inc). Th is Equipment Co., Ltd aerial scissor joins CEI’s growing line up of Harrington Hoists Inc light weight, highly manoeuvrable aerial lifts, Haulotte Group designed specifi cally for today’s contractor. Th e Hunan Sunward Intelligent Machinery Co. Ltd overall goal of the HB-830 is to give tradesmen Hydro Mobile a cost favourable alternative to traditional Independent Parts & Service (IPS Worldwide) scaff olding, leg stilts, and step ladders. Th e HB- IronPlanet 830 weighs in at 506 kg (1115 lbs) and off ers a JCB Inc 4.3 m (14 ft) working height. Th e HB-830 has JLG Industries a zero turn radius operation, which allows the KHL Group LLC operator to use this machine in virtually any Komatsu America Corp work area including crowded offi ce buildings, Layher Inc hospitals, and hotels. Manitex Intl. And for anyone working with aerial work Manitou platforms a visit the Lift Safety Zone in the MEC Aerial Work Platforms Silver Lot is essential. IPAF (International Mustang Powered Access Federation will be on hand to New Holland / Kobelco Construction answer questions with the help of live machine Niftylift Inc demonstrations. ■ Palfi nger North America PM North America Scaffold Industry Assoc Sellick Equipment Limited Skako Lift, Inc. (formally ReachMaster) Skyjack Snorkel International Sperian Protection STROS-Sedlcanske Strojirny, a.s. Tadano Ltd Terex AWP “A ship in port is safe, Teupen USA, Inc but that is not what ships are built for” Tracked Lifts Inc Grace Murray Hopper United Rentals Wacker Neuson Corp Keep your cranes working for you - safely... Wynne Systems Inc. Autec: XCMG (Xuzhou Construction Machinery state of the art in safety remote control Group Co Ltd) Xtreme Manufacturing

www.autecsafety.com The new Falcon FS105 from Skakolift

company certiÄ ed since 1995

Access 02 11 ConExpo preview.indd 15 01/02/2011 15:30:41 feb 70x297mm.indd 1 25-01-2011 10:00:02 SAMOTER PREVIEW Early risers Samoter in Verona in Italy is one of the first European shows of the year. Here we could get some pointers as to what 2011 will hold for the industry.

lthough the powered access exhibitors are dominated by Italian A manufacturers, Samoter is one of the earliest of the European exhibitions. It will FACTS AND FIGURES present a good indication on how enthusiastic VENUE: the industry is in investing in new equipment Verona Exhibition Centre, Verona, Italy for 2011. Th e exhibition is an ideal opportunity for DATES: those of you thinking about renewing and Wednesday 2 to Sunday 6 March 2011 enhancing your fl eets to take a close look at the developments that have been made over TIME: the last year and perhaps get some insight into 9.30am to 6.00pm what is in the pipeline for later in the year. Many manufacturers are working hard on SPECIAL EVENTS Samoter will hoist a number of sector focused events of particular interest to Access International readers might be the Hoisting Day, Rental Day and Vehicle Day.

HOISTING DAY, dedicated to operators in the lifting fi eld launches for APEX later in the year and may ■ IPAF (International Powered Access Federation) and Macchine Cantieri magazine will organise a give you an inkling on what these are when demonstration area in the test park dedicated to live demonstrations from of the latest innovations. This you meet them face to face. site will exhibit operating systems such as a single-arm truck-mounted platform, as well as a self-erecting Access International will be at the show and column platform and a transport platform used for practical demonstrations of work at height in a safe we will be bringing you a round up of what is manner. on show hope to see you there. AI The demonstration area will be set up in collaboration with Setif, an IPAF Training Centre, which is also authorised for self-erecting work and transport platforms, on hand with its proven Mobile Training Unit. IPAF will organise training courses valid for obtaining PAL qualifi cations: one for operators of self-erecting DON’T MISS column platforms and one for IPAF category 1b static arm platforms that include truck-mounted and atrium Airo lifts. Autec PAL qualifi cations (Powered Access License) are important and useful in terms of operator training. Bluelift The two courses are free of charge and advanced registration is required for attendance (while places are Bobcat available) by sending an e-mail to: [email protected] Case CTE RENTAL DAY, dedicated to hire operators Dieci Wednesday 2 March, 14.30 Farasin ■ Convention: “Streamlined distribution of capital goods” Genie in collaboration with Assodimi (Association of Distributors and Hirers of Industrial Machines) GSR Friday 4 March, 14.30 Hinowa ■ Round Table: “Hire in Europe” IPAF in collaboration with Assodimi (Association of Distributors and Hirers of Industrial Machines) JCB LDS (Geda) VEHICLE DAY, dedicated to vehicle operators Leader ■ Safety of people/load lifting machinery, focusing on crucial aspects such as maintenance, training of Maber operators and periodic checks. Manitou In collaboration with Anfi a (National Association of Automobile Industries) Merlo ■ EU type-approval of commercial and industrial vehicles: an important opportunity for expansion on Nacanco international markets by manufacturers/fi tters that nevertheless involves the need to manage various Palazzani problems associated with the practical development of a single type-approval outline. Palfi nger (Italia) In collaboration with Anfi a (National Association of Automobile Industries) Sunward

16 accessINTERNATIONAL FEBRUARY 2011

Access 02 11 Samoter preview.indd 16 01/02/2011 11:51:32 www.dieci.com

Gold Lot UNDERCARRIAGES Booth G-257

On request: • Extendable track gauge • Rubber shoes for steel tracks • Non-marking rubber tracks • Berco original parts • Customized colours • Customized projects STEEL TRACKS Total weight of the machine from 1 to 60 tons

Let your machine be RUBBER TRACKS more stable! Use our Total weight of the machine articulated tracks from 0.3 to 9 tons ACTIONS not words PRÊT À MONTER Petrol, diesel or electric Power-Pack with complete hydraulic system Total weight of the machine Made for working and from 0.3 to 10 tons designed to make work easier.

The production range of DIECI s.r.l. covers four macro categories: telehandlers (with fi xed and rotating booms), concrete mixer trucks, dumpers and special machines. POWER-PACK from 6.75 to 31.3 KW Dieci’s wide range of telehandlers All the hydraulic controls are operated electrically, and if required aims sky high; technology and can be remote-controlled via cable or radio quality translate into over 110 models, combined with 30 chassis, capable of meeting endless requirements. Power, Agility and cutting edge Components are the strongholds of Dieci machines. Operational versatility is built on the base of high standards of longevity, ruggedness and safety.

DIECI, the right partner for GEMMO GROUP s.r.l. your work

Sede Legale/Commerciale: Via Broli, 66/A Stabilimento Produttivo: Via della Tecnica, 34 36025 NOVENTA VICENTINA (VI) - ITALY Tel. 0039.04.44.88.71.41 Fax 0039.04.44.76.06.69 e-mail: [email protected] www.gemmogroup.it

THE RIGHT PARTNER FOR YOUR WORK

017AI.indd 1 01/02/2011 11:14:18 ARA THE RENTAL SHOW PREVIEW Access a good bet i EVENT DETAILS The Rental Show is teeming with new WHERE: Las Vegas, Mandalay Bay products. Access International rounds Convention Centre up some of the things you can WHEN: Sunday, Feb. 27 – Wednesday, expect to see in Las Vegas. March 2 (exhibition starts Monday)

EXHIBITION HOURS: from major contractors, to ensure it can Monday 28: 10.00am – 5.00pm withstand tough job sites. Tuesday 1: 9.00am – 5.00pm Th e company will also have its Snorkel Wednesday 2: 9.00am – 1.00pm TM12 self-propelled mast lift, which fi ts through a standard internal door and is light REGISTRATION: enough to travel in a passenger elevator. With www.therentalshow.com a platform height of 3.6 m (12 ft), it has an extremely rigid mast for platform stability. Th e company’s low-cost SPM20 self- t last year’s Rental Show we saw the propelled mast lift with 6 m (20 ft) platform beginning of a trend to promote low- height will be shown. Th e unit has skid steer, A level access solutions to the US rental simple controls and weighs less than 863 kg market. Th is year that drive continues with (1900 lb). It has an enhanced design for 2011 many new products in this sector on show. that includes a sequencing wire rope system for Last year Snorkel unveiled their new smoother elevation and descent. Th e company relationship with UK low-level access specialist will also have its push-around mast lift series, Visit Genie Industries at booth 4262 to see PopUp Products. Th is year the company PAM on hand with some new design features its new rough terrain scissor lift line. demonstrates the fruits of this developing for 2011 that include improved outrigger cooperation along with some of its own interlocks to prevent misuse and better mast working in the narrow aisles of retail outlets machines for low-level access stability. and combine an ultra-narrow chassis with David Smith, president of Snorkel North Other mast machines are Snorkel’s UL versatile “up and over” outreach capabilities. America said, “We believe that low-level access series push-around mast lifts with platform will undergo major growth in North America, heights of 7.6, 9.7 and 12 m (25, 32 and 40 ft) Compact & maneouvrable as more and more people swap podiums and and the Snorkel MB series self-propelled mast From its low-level range the Haulotte Group stepladders for lightweight, compact aerial boom lifts (MB20, MB26) are designed for will show the vertical mast Star 26J designed lifts.” for indoor applications. Th e Star 26J has a Snorkel will have its Pop-Up PUSH series 9.8 m (32 ft 2 in) working height but can be on display, with platform heights of 1.8, 2.4 stowed at under 2 m (6 ft 5 in) with a width of and 3m (6, 8 and 10 ft). Th e lightweight less than 1 m (3 ft 2 in). It has 360° of rotation PUSH series was developed through feedback and zero tail swing. Absolute E-Z Up (AEUP) will show its CAWP-9.6 and IAWP-7.3 aerial work platforms for the fi rst time, as well as its fi rst manual aerial work platform. Both the CAWP-9.6 and IAWP-7.3 aerial work platforms are self-propelled. Mike Buley, AEUP’s managing partner said,“We set two key goals when we started Absolute E-Z Up. First, to off er safe, dependable equipment with the lowest lift- cycle cost in the industry, and to operate our business on a ‘customer-centred’ model that places a premium on long-term relationships and customer satisfaction well after the sale in completed. Customer requests for us to ABOVE: Haulotte will show a range of expand our product off ering demonstrate we’ve equipment in Las Vegas including its succeeded at both.” newest boom the 55XA. CEI (Custom Equipment Inc) will have its HB-830, HB-P830, HB-1030, HB-1430 in AEUP will have an enhanced version of this ANSI and CE units on display. Custom’s new pictured CAWP-9.6 at The Rental Show HB-830 “is a new and exciting aerial scissor

18 accessINTERNATIONAL FEBRUARY 2011

Access 02 11 Rental Show preview.indd 18 01/02/2011 11:52:04 ARA THE RENTAL SHOW PREVIEW

SELECTED ATTENDEE LIST Access International (KHL Group) Access, Lift & Handlers (KHL Group) t in Vegas Absolute E-Z Up (AEUP) American Work Platform Training (AWPT) lift,” says Justin Kissinger, marketing and Arrow Material Handling Products advertising manager for Custom Equipment. Case Construction Equipment Mr Kissinger says the overall goal of the Custom Equipment HB-830 is to give tradesmen a cost-favourable Gadsden Scaffold Co. alternative to traditional scaff olding, leg stilts Gehl Co. and step ladders. Th e HB-830 features a Genie Industries 0.63 by 1.13 m (25 by 44.5 in) deck with an Granite Industries additional 0.48 m (19 in) slide out extension. Gridiron Th e unit weighs 506 kg (1115 lb) and has Haulotte Group BilJax 4.25 m (14 ft) of working height. Th e scissor’s inspHire zero turn radius design allows the operator to International Rental News (KHL Group) use the machine in “virtually any work area, LiftSmart including crowded offi ce buildings, hospitals Manitou North America and hotels,” Mr Kissinger says. “With dual MinnPar independent rear drive motors and 360° Niftylift rotating front wheels, this machine can literally Orion Software turn on a dime.” Polaris Industries Skako Lift Broader range Skyjack Among the other access equipment at Th e SmartEquip Rental Show are Genie Industries’ new GS- Solutions by Computer 2669RT, 3369RT, 4069RT rough terrain Star Industries scissor lifts. Systems Material Handling Th e new scissor family has a front oscillating Custom’s HB-830 is the latest in the TCM America axle, adding to performance in extreme jobsite company’s product line Terex Construction conditions, which enables the machines to Texada Software drive through sand, mud and over curbs with market, and consequently we were not able to TireSocks ease. get the unit under a width of 3 ft and at the Wells Fargo Financial Th e RT69 family has been enhanced to same time provide an undercarriage that can Wynne Systems include increased horse-power by up to 30%, support a unit this size, however, compared to increased platform work space, and a simplifi ed the competition the unit is still very compact link stack. Th e new design enables all three to and is setting benchmark performance as far drive and function at full height. as vertical work height and horizontal reach, Skako Lift (formerly ReachMaster) will be two features our customers have underlined as launching a new product line at Th e Rental being the most important.” Show, but was keen on keeping its lips sealed Alongside the Star the Haulotte Group will about details before the event. show its 4527A, 45XA, 55XA and LiteRiser. We do know the new ReachMaster Falcon Th e 55XA is the company’s newest light- FS105-Z from Skako Lift, Inc. will be weight, self-propelled aerial work platform presented to the American rental market for in the X-Boom family. It features a 45% the fi rst time at the show. gradeability, 4.5 mph drive speed and four Th e lift represents a new direction of the wheel drive capability. Falcon lifts, which have been sold on the Th e self-propelled boom has 227 kg US market for 10 years in the sense that it (500 lb) of capacity, an 18.7 m (61 ft 3 in) features a combination between an articulating working height and 10.2 m (33 ft, 5 in) arm system and a telescoping boom with outreach. Outriggers replace a counterweight an articulating jib system. It is based on an system and the 55XA weighs 2727 kg undercarriage with adjustable tracks. (6000 lb), meaning it does not need a Th e lift has a working height of 32 m (105 commercial driver’s license for towing. ft) with a horizontal reach of 16 m (52 ft) with Also towable is Snorkel’s XT24SD scissor 200 kg (440 lb) of capacity in the basket in all lift is a 7.3 m (24 ft) machine with friction positions. drive assist that allows it to be towed to the Th e unit comes standard with a dual power customer’s premises and then driven into system: a Kubota diesel engine for outdoor position from the platform, like a standard use, and a 24 V battery system for indoor use self-propelled machine. that will charge off a standard 110 V/15 amp Completing Snorkel’s display of quiet, clean, electric outlet. battery-powered machines are the A38E Ebbe Christensen, president and chief electric articulated boom lift and the new operating offi cer of Skako said, “When Snorkel S series electric slab scissors. The SPM20 is just one machine in the developing this unit we were targeting the Th e Snorkel S series electric slab scissors are wide range of low-level access products unit against a global market, not only the US built to deliver low total ownership costs. ■ Snorkel will exhibit.

FEBRUARY 2011 accessINTERNATIONAL 19

Access 02 11 Rental Show preview.indd 19 01/02/2011 11:52:39 “OK it’s an investment but given Manitou resale value it’s certainly a good bet! “

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15485_MANITOU_AP_MRT_A4.indd 1 27/09/10 16:47:30 Cyan quadriMagenta quadriJaune quadriNoir quadri Full page.indd 1 01/02/2011 10:36:55 BAUMA CHINA

Mr Xu Shugen, Dingli’s chief executive officer, at bauma China.

Dingli showed 44 aerial platforms at bauma China, including rough terrain scissors and large telescopic booms.

Equipment buyers from all over Asia, the Middle East and Latin America were in Shanghai in late November for the bauma China exhibition. Murray Shanghai Pollok was there and reports on the access equipment on show. showcase CHINA A ‘SERIOUS MARKET’ IN TWO very Chinese exhibition seems to YEARS SAYS JLG bring more access equipment, and JLG Industries hopes to be producing most of its aerial platform range at its new Tianjin plant in China within E more local manufacturers. At an 18 months and is optimistic about the growth of demand in the country. extremely busy bauma China show in late Andrew Satterley, JLG’s vice president - sales, marketing and customer support for Asia Pacifi c said that he November last year there were more than 21 expected China to become “a fully fl edged, serious market within two years”. He said there was a growing Chinese manufacturers of booms, scissors, focus on worker safety and productivity. truck mounted platforms, mast climbing work Todd Truax, JLG director of market development and sales operation in China, told AI, “Our experience is platforms and hoists (see page 40), in addition that it will grow faster than other developing markets. So being The Tianjin facility is making rapid progress in to western players like JLG, Terex, Haulotte, expanding its production range. The ES electric scissors are already being assembled and in the fi rst quarter Skyjack, Snorkel and Manitou. of 2011 the vertical mast 1230ES model will be added, to be followed by the 800 and 600 series booms. And while the established manufacturers Mr Satterley said JLG wanted most of the AWP have been busy setting up manufacturing range to be in production in China within 18 months; plants in China (Snorkel, Terex, JLG, “Our aim is to get to 90% local content. We really Haulotte, Aichi), the Chinese suppliers have are just getting started.” Local production eliminates been hard at work targeting export markets. import duties and freight charges and that alone For many at bauma China – including Dingli, reduces machine costs by around 20%. Sinoboom, JingCheng and GJJ – it was Brazil, Tianjin will also become a design centre for Asia India and the Middle East that were engaging product. “We are just employing 10 engineers their attention. to develop Asia products, to modify for the local Star of the show had to be Dingli, which market”, said Mr Satterley. The Tianjin design team made an enormous impact with 44 (yes, will be led by John Dickerson, a JLG design veteran. 44) machines on its stand. It already has As well as meeting growing demand from China subsidiaries in Australia and Singapore and the facility will be used to supply other markets, said it will this year sell over 2000 machines including Australia, where many of the scissors to export markets including Brazil, Russia, produced so far have been shipped. “Tianjin is a Australia and Turkey. showroom for customers in Asia,” said Mr Truax, Mr Xu Shugen, Dingli’s chief executive “And we will leverage Tianjin to grow India as well.” offi cer, told Access International that Dingli was now looking at opening offi ces in developing >

FEBRUARY 2011 accessINTERNATIONAL 21

Access 02 2011 China.indd 21 01/02/2011 11:54:16 BAUMA CHINA

SNORKEL EYES CHINESE EXPANSION Snorkel aims to expand production at its Chinese facility over the next 12 months. The company, which initially outsourced its Chinese manufacturing to local player Dingli, has been producing in China since October 2008 and is now making TM12s and several UL models at its own facility in Jintan, Jiangsu province. Nick Sowden, Snorkel’s vice president for Asia Pacifi c, told Access International that the SPM20 and PAM 26 models would be in production by early 2011. The facility provides 5800 m2 of production space; “We intend to expand it,” said Mr Sowden, “but we need to complete the evaluation process.” He said that 19 ft scissors and the A38 electric articulating boom would be next on the agenda. Snorkel’s approach to developing the Chinese market is to establish regional and sector dealers, of which fi ve are already in place in markets including Beijing, Shanghai, Guangzhou, Xian and Dalian. “We want to add to the network,” said Mr Sowden. In the Asia Pacifi c region Snorkel is benefi ting from a close relationship with Singapore based rental company Goldbell Barnsburry, which is expanding throughout the region and buying used machines. Barnsburry has acquired forty Snorkel 120 ft booms and the rental company is now operating in Singapore, Malaysia, Hong Kong, the Philippines, Thailand and China. Mr Sowden said Barnsburry’s depot network would help the manufacturer provide service in the region; “It is going to be a cornerstone for our operation”.

A new 42 m telescopic boom and 13 m rough terrain scissor were launched by Beijing Jingcheng.

areas including India, Pakistan and Brazil. will open subsidiaries in Australia and Brazil Earlier this year it established Dingli Australia in the fi rst half of 2011. It already has a and has now sold around 400 scissors and Singapore offi ce. small platforms to Australia. Susan Xu, Sinoboom’s general manager, He said Dingli aimed to double its sales to said the company had supplied around 20 6000 units in 2011, with export accounting machines to Brazil; “It is a small start, but for as much as 70% of sales. Th e company is in the future the quantity will be higher. Th e best known for its small platforms – and for market there is very good.” Around 35-40% of previously supplying platforms for Snorkel - sales were exported this year but the company but in the last year it has expanded its range thinks that will increase to 50% in 2011. to include telescopic booms up to 42 m and Sinoboom also plans to sell to Europe and rough terrain scissors up to 18 m working North America. It will aim to establish either height. It says all its machines are CE marked a subsidiary or appoint dealers in Europe for Europe. before the end of 2011, with any move into Mr Xu says his OEM manufacturing days North America following in 2012. Mrs Xu are over; “Now we want to promote the Dingli said export sales would represent half of its brand.” business in 2011. Chinese manufacturer Sinoboom showed Th e company’s currently has a 10000m2 a new 41.6 m platform height telescopic China opens subsidiaries production facility, but is about to start boom and this electric 15 m articulated Sinoboom, one of several Chinese access construction of a new factory in Changsha. boom at bauma china. manufacturers based in Changsha, said it Th is will initially be a 66000 m2 plant, but >

22 accessINTERNATIONAL FEBRUARY 2011

Access 02 2011 China.indd 22 01/02/2011 11:54:38 Full page.indd 1 01/02/2011 10:37:49 BAUMA CHINA

XCMG LAUNCHES 90M TRUCK MOUNT XCMG, one of the biggest Chinese construction equipment manufacturers, launched a 90 m working height truck mounted platform at bauma China. XCMG is best known for its crawler and truck mounted cranes and already makes a wide range of self- propelled telescopic booms and fi re fi ghting machines, but the GKH90 is its largest ever industrial platform. The unit on show in Shanghai, weighing around 40 t, was mounted on a Scania P380 fi ve axle chassis and has an articulated boom, with a four section main boom and four section upper boom, with fl y jib. A spokesman for XCMG said the 90 m model would be targeted at customers in China and Asia, and that the company had plans to design a 100 m model next year.

Sinoboom said it will be further expanded Engineering & Construction Corp (CMIIIC), in two stages to reach a production area of which is using it in Asia. 180000 m2 by 2015. Mrs Xu said the company plans to launch Sinoboom is another Chinese manufacture telehandlers next year, probably 18 m models that is fast-developing its product range. At with 3 t and 5 t capacities, and also widen its bauma China it showed a new 41.6 m range of articulating self-propelled booms. platform height telescopic boom and an electric 15 m articulated boom. Th e 41.6 m Shipyards model has been developed for the massive Th e other Chinese booms and scissors shipyard market in China, although the producer that has been building a worldwide fi rst customer is actually a big state- presence in recent years is Beijing Jingcheng owned Chinese contractor, China CMIIC Heavy Industry, a state owned company. HAULOTTE TO DOUBLE CHINA PRODUCTION Haulotte aims to double production of aerial platforms in 2011 from its new Changzhou facility, which has been operating for little over a year. The company is making the Optimum 8 scissors and will soon also be producing the Compact 10 and 12 scissors at the plant. Alexandre Saubot, Haulotte chief operating offi cer, said mid-sized booms were the fi rst likely non-scissor products to be produced in China and that “long term we want much of the range to be built in Asia – and in every region of the world.” “The biggest challenge is to fi nd the right This 34 m working height telescopic suppliers”, he said at the show, “You need to boom is one of the first to be developed develop the supply chain - since we have been by Hangzhou Truemax Machinery & here we have found more and more partners.” Equipment, which is a seven year old Mr Saubot said Haulotte would modify the company better known in China for platforms for Chinese and Asian use, although its concrete pumps. “We are already safety would not be compromised; “We are selling very successful in concrete pumps”, safety. We will not dilute the safety of the machine. said a company spokesperson, “and It [product modifi cations for China] will be more we have had many requests from about comfort for the user, user friendliness.” customers – like bridge contractors – for During bauma China Haulotte launched three access platforms.” The 34 m unit has products that are new to Asia. The HA12CJ/CJ+ a Cummins engine and uses Danfoss electric articulating boom, the Compact 14 scissor, hydraulic pumps. The company aims to which is already available in Europe; and the Star 6 develop a range of +20 m booms. Picking model..

24 accessINTERNATIONAL FEBRUARY 2011

Access 02 2011 China.indd 24 01/02/2011 11:55:04 BAUMA CHINA

South Korean manufacturer JUNJINCSM showed its recently launched 42 m telescopic model, the TJ-420.

CHINESE MANUFACTURERS Chinese powered access manufacturers at bauma China included the following:

BOOMS AND SCISSORS: ■ Jingcheng (Beijing Jingcheng Heavy Industry) ■ Truemax (Hangzhou Truemax Machinery & Equipment) ■ Runshare (Hunan Runshare Heavy Industry) ■ Sunward (Hunan Sunward Intelligent Machinery Co) ■ Sinoboom (Hunan Sinoboom Heavy Industry) ■ N.Traffi c (Shenyang North Traffi c Heavy Industry Group) ■ Dingli (Zhejiang Dingli Machinery) ■ XCMG (Xuzhou Construction Machinery Group) ■ Silkway (Xuzhou Silkway Machinery & Equipment Co) Bruce Zhang, Jingcheng’s international sales ■ Fachman (Wuhan Fachman Machinery) director, told AI that it has sold 100 booms and scissors to Brazil this year [2010] and is TRUCK MOUNTED PLATFORMS: also selling in India, South Africa and the ■ Heron (Hunan Heron High Technology Co) Middle East. ■ Fachman (Wuhan Fachman Machinery) However, it is also selling well in China, ■ N.Traffi c (Shenyang North Traffi c Heavy in particular to the shipyards where large Industry Group) telescopic booms are being used extensively. ■ Silkway (Xuzhou Silkway Machinery & Mr Zhang says one decent sized ship will Equipment Co) typically have fi ve booms working on it. ■ XCMG (Xuzhou Construction Machinery Like other Chinese manufacturers the Group) company continues to expand its product line. At bauma China the company showed a new 42 m telescopic boom (targeted at shipyards and other customers) and its largest yet rough terrain scissor, a 13 m platform height. Mr Baek says the company is now looking More are on the way. “We are working on at producing a new range of articulated a spider boom with crawler tracks”, says Mr booms, with an 18 m model dies for launch Zhang, “We already have a wheeled 22 m unit, early in 2011 and a 20 m unit to follow. He but we are developing a 24 m version.” Also says a key target in producing these models on the agenda are more rough terrain scissors has been to get costs down – the company’s and smaller, electric articulated booms. existing 15 knuckle boom is expensive, he says. Th e attractions of the shipyard business Export markets like Brazil and Russia and were evident in the number of very large also key to JUNJINCSM’s plans, and it has telescopic booms on show. South Korean recently appointed a new Brazilian dealer, AR company, JUNJINCSM, which has grown on Tiger. the back of Korea’s enormous shipbuilding Th e show was also notable for the industry, is now targeting China’s shipyards number of Chinese hoist and mast climber with its range of booms. manufacturers (see the Mast Climber Feature On show was a new 42 m telescopic model, on page 40) the TJ-420, which is larger than its previous biggest, the 38 m T-380N and TJ-380N. Th e Chinese exhibitions 420 uses a heavier frame and wider axles than Your next big chance to see Chinese suppliers the 380 models and also has a polymer canopy in force will be the 2011 BICES show, taking rather than steel. place in Beijing on 18-21 October next year. Mr Aleksei Baek, of JUNJINCSM’s overseas Bauma China returns in November 2012. We sales team, told AI that the company sold 170 are not sticking out our necks very far when booms to Chinese shipyards lasts year and has we predict more Chinese access manufacturers sold around half that number in 2010. and yet more platforms. AI

FEBRUARY 2011 accessINTERNATIONAL 25

Access 02 2011 China.indd 25 01/02/2011 11:55:34 THE PEOPLE AND MATERIAL LIFTING EQUIPMENT SPECIALIST

Close to you worldwide www.haulotte.com

March 22-26, 2011 Gold Lot #284 Las Vegas Convention Center

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Full page.indd 1 01/02/2011 10:38:47 SOFTWARE Customer care Murray Pollok reports on how the latest rental IT systems can help improve customer service and improve efficiency.

A screenshot showing MCS’s proof of delivery (POD) system. The company is offering rental companies a scanning system in the depot if they don’t want to invest in hand held computers.

ental software suppliers emphasise providing accurate invoicing. Th ere is no more and portals. that customer service is about getting basic function.” “Th is information will make you understand R deliveries right, sending accurate CRM (Customer Relationship your customer so you may provide a better invoices, asking the right questions during Management) systems are of course an customer experience (right equipment, proper quotations and providing customers with extremely important element to providing invoicing, valuable conversations).” timely information. All of these things can be good customer service. A key choice here is helped by using the appropriate systems. between an integrated CRM system provided Web portals Michael Stilwagner, vice president of by the rental software supplier and the use of One area of particular growth is customer sales and marketing at Wynne Systems, tells a third party specialist CRM package such as web portals. Th ese were pushed initially by AI; “Great customer service is delivered by Salesforce, GoldMine or ACT. large contractors who wanted transparency on consistently providing equipment on time Whatever your choice, says Wynne’s their rental transactions. Nick Th omson, sales and that performs as expected. Th e second Mr Stilwagner, “Th e more robust rental manager at UK rental software company MCS, step is to then invoice in a clear and accurate management systems will provide the says the demand for web portals is growing; manner which will reduce costly credit applications to capture the data and report it “Now it has become one of the biggest things memos…Software must assist your company in back to you or your client through extranets on the agenda, even down to small, one or two depot outlets.” Portals give customers information on KEEPING CLOSE CONTACT what equipment they have on rent, pricing Result Group in the UK offers a fully integrated CRM and quotations module with its rentalresult package, arrangements, invoices and more. Mr Th omson but the company is keen to emphasise a more recent aspect of its software that relates closely to customer says one of its clients is now using its portal service, and that is the rules engine it developed for a major US customer and that is now available more for pre-invoice checks. Th e customer is sent a generally. pre-invoice to look over, giving it the chance The system had its origins in a US client that was growing rapidly and which had a relatively high staff to approve and reject certain things and turnover. They needed customer ‘profi le’ information to be available real-time, and they wanted to encourage smoothing the process of payment. decision making based on information in the profi le and to promote consistent customer service. For Jack Shea, chief executive offi cer at “We used the rules engine to create a customer service script with a difference”, says Result Group, “As Solutions by Computer, the internet portal well as leading the salesperson through the process, it allows the customer’s current information to be that it started off ering customers in 2009 has checked and updated by the script itself without the user being distracted, it tells the salesperson if the become “a strong CRM tool” to strengthen customer deserves a one-off loyalty discount and what kind of products they could suggest based on their relationships “Th e Portal gives end-renters past rental and sales history. access to their account information online “Effectively the rules engine script becomes your customer service trainer and your on-the-ground invisible and allows them create internet quotations or branch manager to validate decisions based on your corporate policies. If responses to questions within the reservations.” customer service script indicate wider issues you can even auto-create customer service calls and assign UK rental company inspHire also off ers a them to senior sales reps, managers or credit controllers to follow up separately.” web portal that gives customers direct access Result Group recognises that nothing replaces strong human interaction with customers; “but the rules to their account information. Customers engine allows you to ensure that the decisions that your employees make follow your business needs”. can access health and safety certifi cation and damage letters, copy invoices and other >

FEBRUARY 2011 accessINTERNATIONAL 27

Access 02 11 Software.indd 27 01/02/2011 11:56:35 SOFTWARE

InspHire has added functionality to its integrated CRM package following a recent CRM user group meeting.

information. For InspHire, web portals are a “cost eff ective way of keeping customers informed” and they encourage customers to use a rental company as a “single source”. What about the functionality of CRM systems that can help you improve customer service? Sycor in Germany says integrating CRM systems with a CTI (Computer Telephony Integration) function, means that rental companies always know what customer is calling right from the start. “Service then boils down to two key factors”, says Frank Jakobi, a member of Sycor’s executive committee, “As a rental company, you have to be able to provide than four hours overdue. computers and electronic signature capture, customers with the information they need “It’s a very, very powerful tool”, says Mr but MCS, for one, has responded to rental whenever they need it, and you have to adhere Th omson, “having triggers to make sure you company reluctance to invest in handhelds to agreements at all times.” keep service levels up.” by creating easy-to-use scanning centres at Nick Th omson at MCS echoes this comment the depots that will automatically scan and about customer agreements, as defi ned by KPIs Powerful tools electronically fi le delivery documents. Even if a (Key Performance Indicators). “Big customers Some of these triggers obviously relate to what customer doesn’t have a web portal it is easy for want to know things – how many breakdowns, is happening in the real world – equipment the rental company to e-mail a PDF delivery how quickly were they repaired. To win the being delivered, a repair completed etc - and it document. business you need to be more transparent.” is tracking these kinds of real events that can Jack Shea at Solutions by Computer says He points out that rental management also help provide great customer service. technology like this provide powerful tools to systems can be set up to provide digital alerts Proof of delivery is a good example. Delivery enhance relationships with customers. He gives (by text or e-mail). For example, you could set and pick up documents can be scanned and the example of two cases where things can go triggers to prompt a swap-out of a re-hired entered on the system, where customers can wrong during delivery - items can fail to get machine when one of your own units becomes access the information on their web portal. picked and loaded, and items can be delivered available, or to tell you when a delivery is more Th is can involve the use of hand held with associated components missing. “Our systems use multiple technologies to MANAGING CROSS-HIRE ensure complete deliveries: recommended item Australia’s Bizsoft Consulting was founded in Brisbane in 2000 and has had success selling its Earthmoving advisories, accessory kits, barcode/RFID scans, Management System (EMS) to plant hire companies and fl eet owners in its home market, but is now looking and a new feature called ‘Pull For Delivery’ for international business. in Enfi nity Release 3.0. When large orders Anthony Roche, an owner of Bizsoft, tells AI that EMS is targeted at plant hire companies and government are staged for delivery, Enfi nity produces agencies sourcing equipment from multiple providers. notifi cation of last-minute order changes that “EMS was built from a Wet Hire [with operators] perspective taking care of Machine + Operator, which happen after the pulling begins. Th is eliminates distinguishes it from our competitors”, he says, “It was also built from the perspective that a plant hire expensive fi xes later on”. company would engage with other plant hire companies (sub-contractors) to provide machine and operator in Th e near future will see other developments a cross-hire situation. beyond web portals and proof of delivery “So not only does EMS look after a single operations fl eet, it will also manage machine and operators from technology. Wynne Systems is one of several their sub-contractors. Currently EMS is used by operations incorporating their own fl eet of machine and companies to highlight the development of operators plus anywhere up to 250 subcontractors.” software systems integrated into smartphones, Mr Roche says the system is currently being developed to provide a web portal for a rental company’s iPads and the like. end customers. This follows the recent introduction of a web data service that allows end customers to use Jack Shea says systems are developing to smartphones to request machines and view past and current jobs. adapt to the specifi c needs of particular rental On the topic of CRM functionality, Mr Roche says EMS integrates some CRM functions – at the specifi c sectors. “Rental is no longer a homogenised request of customers – but he advises clients who want full CRM functionality to invest in a dedicated CRM industry, even within its equipment, tool and system which Bizsoft will then integrate. party sectors, and we have addressed that with a technological foundation that can meet

28 accessINTERNATIONAL FEBRUARY 2011

Access 02 11 Software.indd 28 01/02/2011 11:56:47 SOFTWARE

A SALES TOOL portal or e-mail contacts that will automatically One UK access rental company, Horizon Platforms, link with the rental company’s CRM system. is using Higher Concept Software’s Syrinx CRM Th is will allow for follow-up triggers to be set, software integrated with its telephone system. and provide an audit trail of call and response. Ben Hirst, joint-managing director at Horizon, InspHire says it is constantly updating its says the system is proving particularly benefi cial CRM system. For example, a recent CRM user to the sales team; “It works really well. The group meeting identifi ed a need for certain telephone number is recognised immediately functionalities to be added, including allowing and opens up a prospect’s details in addition to users to choose the columns of information notes we have made about them previously on the that are relevant to them; an export to Excel system. feature on screens; greater visibility of the “We also like the way it helps our sales people current rental activity and current pricing for earn their commission, because individuals are customers; managing cash customers more attributed to prospects from the initial contact at effi ciently; and a simple mail merge feature the very fi rst call.” with auto create a follow up activity. Th e challenge is to leverage the new Loxam’s Laho division in France went live technology to deliver improved customer with Wynne Systems’ RentalMan rental service. For that, the essential thing is to have a software in December. The system covers clear view on what you want to do. A good start Laho’s 140 locations throughout France. – in the spirit of customer service – is to ask Loxam is in the process of implementing your customers what they want from you. AI RentalMan throughout its pan-European business.

customer satisfaction, and this is an important feature for the rental company itself to provide better customer service in the future.” In the future Alias wants the CRM system to provide features such as monitoring customers after the contract has expired, “and the needs of even the most unusual rental using business intelligence to deal with ‘the operations. great silence’ of non-returning customers.” “Some CRM functionality operates at the Nick Th omson at MCS says full integration umbrella level, for example follow-up ‘thank with the Windows Outlook e-mail system is you’ communications to customers, while one example of how users’ lives are being made others are rental-specifi c. Enfi nity’s integration easier, and he says that full sychronisation with with PartyCAD schematic software is an Outlook Calendars is also going to be available example of an onsite customer service that can soon. be downloaded to Enfi nity and stored in the On the CRM front, he says the company is customer’s record.” looking at developing its CRM system to act as a kind of customer helpdesk, with customers Customer satisfaction able to log requests or questions via their web Italian rental software developer Alias, which supplies the web-based Rental2k system, says Speedy in the UK has invested £1.3 an important feature of its integrated CRM million in providing PDAs for all of its system is a bonus scheme, “where customers delivery drivers. The hand-helds will can be rewarded with bonus points and capture customers’ signatures as well as promotions. Questionnaires and surveys can the location, date, time of receipt, and be produced internally in order to monitor customer satisfaction.

Specialist IT solutions for the rental industry

“In the first month of the system going live, inspHire “We could not have sustained our reduced the invoice production cycle by almost two weeks! The resulting cash inflow covered the initial investment in the software”

Whatever the size of your business, inspHire provide hire growth management software solutions that will deliver proven results. Contact us today and become inspHired. without inspHire” 0800 634 0600 [email protected] inspHire Gordon Leicester, Managing Director - Facelift www.inspHire.com rental software experts

FEBRUARY 2011 accessINTERNATIONAL 29

Access 02 11 Software.indd 29 01/02/2011 11:56:57 The IAPA judges met on Thursday 27 January to decide on the winners for the 2011 IAPAs (International Awards for Powered Access). The winners will not be announced until the awards dinner on 14 April but here are the shortlisted companies. The contenders SHORTLISTED COMPANIES FOR THE 2011 IAPAs his is the third year that Access International and IPAF (International ACCESS RENTAL COMPANY OF THE YEAR PRODUCT OF THE YEAR - VEHICLE/TRAILER T Powered Access Federation) have ■ Alo Rentals, Chile MOUNTED organised the IAPAs. Every year the numbers ■ Easi Uplifts, Republic of Ireland ■ CTE: B-Lift 20.13 MP of entries increase: challenging our judges ■ Facelift Access Hire, UK ■ France Elevateur: 111F eco Elevator – industry experts – in the selection of ■ Industrial Access, Romania ■ Oil&Steel Northern Europe/HCNL: Snake 2714 shortlisted companies and overall winners. ■ Lavendon Access services, UK compact Our judges are Roger Bowden, owner/ ■ TIME International: Versalift ET-36-LF Electric founder, Niftylift, UK: Gerhard Hillebrand, IPAF SAFETY CHAMPION IPAF Italy representative; Murray Pollok, ■ Carl Evans, HSS Hire, UK PRODUCT OF THE YEAR - SELF PROPELLED managing editor, Access International; Steve ■ Srini Kadaba, Yusuf Bin Ahmed Kanoo, Saudi (BOOMS, SCISSORS, ATRIUM LIFTS) Shaughnessy, IPAF president and Mike Watts, Arabia ■ Haulotte Group: HA12CJ+ chairman/founder, Sunstate Equipment, US. ■ Teresa Kee, NES Rentals, USA ■ MEC Aerial Work Platforms: Titan Boom Th ey all have a wealth of experience in the ■ Douglas McLuckie, A-Plant, UK ■ MULTITEL Pagliero: SMX225 powered access industry and have brought it ■ Kevin O’Shea, Mastclimbers, USA ■ Teupen Maschinenbau: LEO 25 T to bear on the selection of our winners. ■ Merlo: MPR Tim Whiteman IPAF’s managing director CONTRIBUTION TO SAFE WORKING AT HEIGHT ■ Holland Lift: Megastar G320EL30 said “Our industry relies on professionalism ■ AFI-Uplift, UK and innovative design to stay safe and eff ective ■ Bronto Skylift, Finland PRODUCT OF THE YEAR - MAST CLIMBING WORK – it is right that we should recognise the ■ BS Technology, Singapore PLATFORM/HOISTS innovators, leaders and pioneers that make ■ Lavendon Access Services, UK ■ GEDA-Dechentreiter: Geda 300 Z/ZP Transport that possible.” ■ ZT Safety Systems, UK Platform Maria Harding, Access International’s editor ■ Alimak Hek: Alimak Scando 650 said, “In this the third year of the IAPAs ACCESS PROJECT OF THE YEAR we have had more entries than ever before. ■ Harsco Infrastructure Services PRODUCT OF THE YEAR - LOW-LEVEL ACCESS It is extremely gratifying to have so many - Heron Tower Project, UK ■ Custom Equipment: HB-830 excellent access companies: manufacturers, ■ Mastclimbers & Goedecke Equipment ■ Bravi UK: Caddy rental companies and end users, contesting the - Robert A Young Refurbishment Project, USA ■ Skyjack: SJ12 awards. We are anticipating another excellent ■ Power Towers: Nano SP awards event and once again look forward to AWARD FOR OUTSTANDING AFTER SALES SERVICE welcoming access professionals from around ■ Access Plus Scotland, UK IPAF/ACCESS INTERNATIONAL LIFETIME the world.” ■ Independent Parts & Service (IPS), UK ACHIEVEMENT AWARD Although only in their third year, the ■ Terex Aerial Work Platforms, USA Winner to be announced on the night ITINERARY IPAF AWARD CATEGORIES WEDNESDAY 13 APRIL BEST MARKETING CAMPAIGN FOR IPAF TRAINING ■ Felice Maurizio Vivalda, Mollo IPAF Networking Event ■ Access Plus Scotland, UK ■ Gurpartap Singh, Rapid Access/Lavendon Group 19:00 to late ■ BS Technology, Singapore Sponsored by JLG and Holland Lift ■ HERT Arbeitsbuhnen, Germany BEST NEW IPAF TRAINING CENTRE ■ Mastclimbers, USA ■ Heyrod Construction, UK THURSDAY 14 APRIL ■ NES Rentals, USA 9:00 - 12:00 IPAF Council Meeting (members only) IPAF TRAINING INSTRUCTOR OF THE YEAR ■ Piattaforme Aeree Formazione (PAF), Italy 12.00: IPAF AGM ■ Claudio Figueroa Garcia, Alo Training SETIF di Roberto Catana, Italy 13:30 IPAF Summit ■ Jur Kamsteeg, Riwal 18:30 IAPA Drinks Reception ■ Steve Murdoch, HSS Hire 19:30 IAPA Dinner and Awards Ceremony

30 accessINTERNATIONAL FEBRUARY 2011

Access 02 11 IAPA.indd 30 01/02/2011 11:58:54 IAPA

The IAPA judges bringing their experience to the table. Left to right: Mike Watts, chairman/founder, Sunstate Equipment, US; Roger Bowden, owner/founder, Niftylift; Murray Pollok, managing editor (taking picture); Steve Shaughnessy, IPAF president; and Gerhard Hillebrand, IPAF Italy representative.

The 2010 winners celebrate their success.

IAPAs have already become an important event in the powered access calendar. As in the preceding two years the IAPAs will be held on the evening of the IPAF Summit. Both events will take place at the NH Grand Hotel Krasnapolsky in Amsterdam on 14 IAPA SPONSORS April. Th e now traditional and very popular networking event will take place on the evening of the 13 April. AI ■ Every year the IAPA awards dinner becomes increasingly popular, so make sure you buy your tickets in plenty of time at http://www.iapa-summit.info/.

FEBRUARY 2011 accessINTERNATIONAL 31

Access 02 11 IAPA.indd 31 01/02/2011 11:59:12 Full page.indd 1 01/02/2011 10:39:36 VERTICAL MASTS Vertical masts branch out The simplicity and compact nature of vertical mast machines is being augmented with additional features to provide more flexibility and application specific models. Maria Harding looks at some of the latest developments.

ertical mast access platforms are primarily designed, although not V exclusively, for indoor applications. Th ey need to be light weight, manoeuvrable and compact to operate where there are space constraints. Vertical masts can be push- around or self propelled and increasingly manufacturers are creating machines with slide out platforms, jibs and special attachments for Some contractors have quoted up to specifi c applications. 1 man-day per week savings using the Italian company Braviisol designed the Bravi Leonardo over conventional towers Leonardo concept vertical mast machine over and podiums.

151 years ago for use within its own contracting environmente (ceiling and curtain walling). Pierino Bravi, the managing director, had comec under increasing pressure to be more competitivec and fi t more ceiling and wall panels The design of the base of ini less time. Th e early Leonardo (Lui Mini) the Skyjack’s SJ 12 gives ItalianI for “Him Small” allowed Mr Bravi to unobstructed access winw several contracts and still make money to batteries and other whenw his competitors were still using scaff olds. components for easy Today rental companies are still looking to maintenance. increasei their rate of return and have increasing pressurep to reduce the cost of the equipment. NEW GENIE MASTSSTS AndrewA Fishburn of Bravi UK says, “Usually FOR CONEXPO this is passed directly to the manufacturer and Terex AWP is launching a new range of self- in some cases the only route is to fi nd low propelled vertical mast machines with jibs - the cost manufacturing for the product. We have GR-20J and GR-26J - into the US: they were fi rst resisted this as the quality from some of the introduced in Europe. emerging markets is perhaps not as good as The units have a lifting capacity of 200 kg we would like. All Bravi products carry a three (440 lb), up-and-over clearance of 4 .2 m and year parts warranty – a testament to the build 6.7 m (13 ft 10 in and 21 ft 10 in), a maximum quality and component strength. working height of 7.6 and 9.8 m (25 and 32 ft), Paul Kreutzwiser of Skyjack said, “All and a maximum horizontal reach of 3.2 and 3.1 m kinds of trades and maintenance personnel (10 ft 7 in and 10 ft 3 in) respectively. use these machines and they are typically The jib’s range of motion is 140° and both units found in multi story buildings during all have hydraulic turntable rotation so the operator can phases of construction and even in completed position himself precisely in most situations. buildings. Th e various applications include These new machines can be seen at the Conexpo HVAC (heating, ventilation and air exhibitions in Las Vegas. conditioning), plumbing, and fi re sprinkler technicians, drywallers (plaster), painters, >

FEBRUARY 2011 accessINTERNATIONAL 33

Access 02 11 Vertical Masts.indd 33 01/02/2011 12:00:15 VERTICAL MASTS

electricians and maintenance personnel to The jib on the Haulotte Star 10 brings name a few.” a key benefit to customers as it gives Skyjack makes two vertical mast lifts the them flexibility of movement and a real SJ 12 and SJ 16 which have 5.48 and 6.7 m gain in productivity. working heights respectively Th e machines have a 405 mm traversing deck and weigh It benefi ts from a slide out cantilever deck 780 kg and 966 kg respectively. Notable with 500 mm of additional outreach and a features include the location of the controls wind speed rating for outdoor use of 12.5m/sec. on the opposite side to the mast for clear It also weighs just 478kg, allowing it to be used visibility when driving the machine and zero on raised fl ooring and for easy transportation to turning radius. Th e design of the base gives and from site. unobstructed access to batteries and other Haulotte says that most of its vertical mast components for easy maintenance. customers are end users from the following Working at height regulations have business sectors: manufacturing plants, retail also changed the way contractors think. industries and transport industries. Traditionally a small scaff old tower, podium or “Th ese machines are most commonly even a large set of steps would have been used used by our customers on fl at slab surfaces for low-level access applications. Now many for maintenance, repair, cleaning works contractors are specifying powered access which inside buildings where there are confi ned not only off er safer access for workers but can areas or potentially for stores and inventory over conventional towers and podiums. increase productivity to around 30% with a management operations where scissors lifts “Our outdoor machine was designed push-around model and even more with self cannot access.” specifi cally for use in high-rise buildings to propelled. Mr Fishburn of Bravi UK says, “Th ere is no work on fl oors prior to glazing (projects like the Power Towers identifi ed a requirement doubt that this market is expanding rapidly Shard in London have a plethora of Leonardos for a low level, self-propelled access platform (reputedly circa 1.9 million steps, podiums and working in this environment) i.e. open to wind that would have the same compact working small towers are being used each day in the UK speed. footprint as a push around. Th e Power Tower alone). Converting a small percentage of that “Th e key drivers are low fl oor loading, ability Nano SP, which was launched in 2010, is market would create a huge demand for these to withstand windage and work on raised access designed to achieve this and has pothole [vertical mast] products. fl oors (the Leonardo is also perfect for bank protection, safety load sensor and tilt sensor “Some contractors have quoted up to one re-fi ts). systems. man-day per week savings using the Leonardo “Th e end user market which includes offi ces, shops and factories holds huge potential, SNORKEL UPGRADES AND RENAMES TM12 however it may be necessary to develop more Snorkel is re-launching its TM12 3.65 m (12 ft) sympathetic designs to fully realise this. vertical mast lift, with some new enhancements. “Th e Leonardo is already used in Museums, Following the UpRight brand’s consolidation into Art Galleries and retail premises and we Snorkel last year, the TM12 - launched in the mid even have them involved with submarine 1990s, has been updated. The new version will be manufacture. marketed as the Snorkel M1230E (M = mast lift; “Th is market in itself presents a huge 12 = working height in feet; 30 = width in inches; development opportunity with long term E = electric). rentals at far better returns for the rental The Snorkel M1230E can be driven through companies; it does however present a challenge standard doorways and carried in passenger in eff ectively supporting these customers.” elevators - yet will still lift two people with tools to “Th e biggest issue is fl oor loading- many a safe working height of 5.7 m. The robust reverse manufacturers build machines that are just too concentric mast design gives the M1230E its lift heavy. Th e UK leads the way in building design, capacity of 227 kg and an extremely stable work with more and more emphasis on less and less platform, even when fully elevated. It is used in a concrete; this has a big impact on what you can wide range of applications, from construction and put on the fl oor. maintenance to stock-picking. “Typically US based manufactures have not The new version has been upgraded with seen this issue so they produce equipment that easy-entry saloon gates and the PG Trionics is overweight! control system that was introduced last year into “Ease and simplicity of control is vital for the Snorkel’s S Series scissor lifts, providing smooth user and charging must be easy to carry out.” proportional controls and easy-to-use diagnostics for At fi rst sight it might be only the working troubleshooting. height which distinguishes vertical mast For the fi rst time, the M1230E is also available with machines but each manufacturer brings its own an optional deck extension and a variable height, unique design features to the concept. front-mounted stock picker tray. It is designed to Skyjack’s SJ12 has an innovative traversing be simple to use, easy to troubleshoot and easy to platform that provides two interesting features. service, delivering low total ownership costs. When in use, the platform can be rolled out In addition Pop-Up Products Ltd is incorporating partially providing up to 0.41m (16 in) of Snorkel’s M1230E 12 ft vertical mast lift into its up-and-over reach for increased fl exibility and product range for the UK. It will be called the Pop-Up productivity. Secondly, when the machine is DRIVE 12 and is the fi rst mast lift in the Pop-Up stowed, the platform can be rolled all the way range. out by using the service latch providing full access to the large hinged service compartment

34 accessINTERNATIONAL FEBRUARY 2011

Access 02 11 Vertical Masts.indd 34 01/02/2011 12:00:37 VERTICAL MASTS

cover and ultimately, full access to all ENHANCED TOUCAN RANGE components for unparalleled serviceability. JLG has recently updated its Toucan range of It is easy to mount the platform as it is also vertical mast machines. only one small step (0.44 m (17.5 in) off the The Toucan 8E is a new electrically driven, ground, in a stowed position. Th e SJ12 weighs 8.15 m working height vertical mast machine, 782kg (1720 lbs) and has low local fl oor loads it has a horizontal outreach of 2.35 m and allowing access to weight sensitive fl oor areas. accommodates two persons with both an indoor Th e inverted steel mast construction protects and outdoor capability. the lifting mechanism but also boasts a higher The dimensions of 0.99 m (39 in) wide and amount of overlap between sections adding to 2.10 m (6 ft 10 in) long make the Toucan 8E less operator comfort at height. cumbersome to manoeuvre through narrow areas. Mr Kreutzwiser said, “On a 3.65m (12 ft) Additionally, the Toucan 8E has a ground clearance self propelled vertical mast lift like the SJ 12 of 10 cm (4 in) and is able to travel over thresholds, the biggest design challenge is packing all the small inclines and ramps. The maximum break- necessary components and counterweight into over angle and gradeability are 25°, which helps the small base while bearing in mind that some when loading the machine on and off trucks or of the key requirements for machines in this trailers. The low weight and powerful DC drive class are low gross weight, manoeuvrability, and means the Toucan 8E can go to most work locations on fi nished surfaces. low step in height.” The direct electric drive makes the machine quiet to operate with zero emissions and brushless motors Haulotte is particularly proud of the provide ease of control and a smoother but responsive operation. Long-lasting 24V/180A batteries with a manoeuvrability of its Star machines, the shorter charging time keep the machine running longer.The re-launch of the Toucan E26MJ vertical mast company says, “Haulotte Group vertical masts lift in North America as the Toucan T26E, features a direct electric drive. have the best manouvrability with precision The updated platform - which is the North American version of the Toucan 10E model launched earlier and comfort, for a smooth and progressive in Europe - uses a direct electric drive rather than electric power with hydraulic drive. There are fewer driving and motion. Th e turning radius hoses, which means less potential for leaks, and the AC motors are quieter and don’t require brushes to be enables operators to access working areas, replaced, reducing maintenance costs. for exceptional productivity, with an optimal working envelope (positive/negative jib orientation combined with the mast rotation at greater height without chains which is designed creating model for specifi c applications in the 345°. Th e machines are very robust and easy to to provide zero maintenance on mast. Bravi future but currently these are just a concept. maintain. provides a 10 year guarantee on the mast. Mr Kreutzwiser of Skyjack said that slide out “Th e main challenges design-wise are related Leonardo is available as an indoor and decks provide much needed up and over reach to the compactness requirements for this type outdoor machine – the outdoor edition to clear obstacles at fl oor level. “ For example a of machine such as zero tail swing requirement weighing only 555 kg provides outdoor rating. maintenance technician can utilise the up-and- or lowest stowed height (below 2 m being a Mr Fishburn says, “Both the outdoor and over reach to change a light in an offi ce area must)” indoor machines are the only machines in this above some desks or fi ling cabinets. Bravi’s Leonardo is said to be the only category to provide loading wheels which clip “Machines fi tted with jibs feature additional machine with dual slide out decks, which on the front of the machines to allow them versatility but are burdened with weight and provides outreach at each end. Th e aluminium to clear ramps for loading (this can be a big cost adders. Th e eff ects of added weight, size mast has synchronised cylinder allowing a problem for other machines). and cost realistically puts them in a diff erent Both Leonardos are drivable at full 4.9 m category.” working height and can drive for up to 12 kms Braviisol’s Caddy is a purpose built stock on a single charge. picker that can pick and carry stock at 5.35 m Th e Power Tower Nano SP which was Th e machines have a powered cargo shelf with launched in January 2010, also claims a 12 90 kg capacity which helps to minimise manual km drive on a single charge. It has a working handling. Caddy will drive 21 km on a single height of 4.5 m, a footprint of 1.2 m x 0.75 m charge and can drive, lift, steer and power and is self-propelled even when fully elevated. the shelf all at the same time for enhanced It has a safe working load of 200 kg (1 person productivity. Mr Fishburn said, “Caddy is the plus tools), full platform load sensing and a only machine in this class to be wind speed pothole protection mechanism complete with rated (again allowing usage outside).” mechanical mast interlock, rated for indoor and Braviisol has also developed the self outdoor use. Weighing 478kgs the Nano SP propelled very lightweight (400 kg) Bravi Lite. is approved for use on Kingspan raised access Mr Fishburn said, “Th e Lite is the next fl ooring and transporting on 500 kg tail-lifts. generation of low level machines and we have Incre asingly manufacturers have been a series of very specifi c push around products adding additional features to their vertical mast ready to come along in 2011. Th ese products machines which include slide out platforms, are already being developed with clients who jibs and special application modifi cations. have given us specifi c problems to solve.” Haulotte says that the jib on the Star brings Vertical mast machines are a neat solution a key benefi t to customers as it gives them to many access challenges in numerous fl exibility of movement and a real gain in environments. Th ey are an important part of productivity. Haulotte says that it anticipates the growing range of low-level access machines and with the increasing number of machines Braviisol’s Caddy is a purpose built becoming available we can expect further stock picker that can pick and carry developments in this strongly contested stock at 5.35 m. market. AI

FEBRUARY 2011 accessINTERNATIONAL 35

Access 02 11 Vertical Masts.indd 35 01/02/2011 12:00:57 SAFETY: LANYARDS Views on fall arrest Following the article on lanyards in the last issue LETTER 1 For fixed length of Access International two of our readers were lanyards inspired to share their views. I would like to comment on Mr Barney Green`s view on lanyard use on MEWP`s, LETTER 2 I would suggest that the reading of the two following papers advantageous for one Importance of testing wishing to comment on fall arrest systems, these are by Mr Paul Seddon and Mr. Harry Th e November/December edition of Access When an individual is properly attached to Crawford. International magazine has an interesting the anchorage point inside the work platform, POINT 1: When operatives are using a article on the use of lanyards in MEWP’s the potential for a 6 ft free fall is greatly fi xed length (suitable for the height of (mobile elevated work platforms). Several years reduced. One way a person can experience a the user) restraint lanyard in a boom type past, I wrote an article for Access International 6 ft free fall while standing inside the work MEWP (mobile elevated work platform), about the use of fall protection in aerial lifts platform is if the connection attaching the they cannot adjust it themselves. Should (boom supported elevated work platforms). platform to the boom arm fails and allows the the operatives be issued with an fall arrest Barney Green’s article about Understanding platform to turn upside down. lanyard (adjustable type) as far as a safety Lanyard Use poses some interesting safety Th e key to safe use of MEWPs, as well offi cer for a site is concerned, how does he issues that will fuel the fall protection in aerial as other equipment, is proper training by a make sure the operative will not adjust the lifts controversy here in the United States. qualifi ed and knowledgeable trainer. Th e next lanyard to full length (2m) there by going Th e disagreement with safety people is essential element is the employer ensuring that against the principal of restraint, this means whether a lanyard used in an aerial lift should the user follows the safety procedures and uses they would have to police the use and this is or should not have an energy absorber. Th e the MEWP in a safe manner. man hours = extra cost. Why not use fi xed purpose of fall protection is to fi rst prevent a length restraint? fall from heights. If that cannot be done, then Comment on photo: POINT 2: When using fall arrest BSEN363 the fall distance should be kept as short as Th e photograph (below showing an individual in MEWP boom type (fall arrest is “Cat 3 possible while keeping the MAF (maximum in a work platform of an elevated MEWP PPE only to be used in the event of mortal arresting forces) on the body (and anchorage shows an unsafe condition. Th e individual’s danger to the user”) the requirement for use point) to 1800 lb (816 kg) (ANSI Z359) or less lanyard is attached to the anchorage point is “6.25 m of clear fall space below the user” (one ANSI standard recommends the MAF to inside the work platform with a large snap a fall has four positions: 1. Th e Fall: 2. Th e be not more than 1000 lb (454 kg)). hook. It is possible for the snap hook to rotate Deployment: 3: Th e Arrest: 4. Suspension Th e testing cited in Mr Green’s article is very so the gate is resting on the anchorage. In the Period. interesting in that when an energy absorber is event of a fall, the gate would take the force BSEN355 Fall Arrest energy pack when used, the force on the worker and the MEWP of the fall, causing it to fail. Th e ANSI Z359 deployed generates 6 kN or 12 cwt. As an is reduced by ⅔rds. Th is would translate into standard and manufacturers of fall protection ex Grove service technician we used to test the MAF on the worker would be 600 lb equipment requires that fall protection MEWPs and I can assure you this kind of (272 kg) that is 333 lb (151 kg) if the energy components be compatible. Being compatible loading will take a MEWP boom type over. absorber does not allow more than a 1000 lb means that, in the case of a snap hook, that POINT 3: Th e Anchor Points in MEWP`s (454 kg) MAF). no matter which way the snap hook positions are not designed to take this kind of impact Th e 1800 lb MAF is based on a 310 lb (140 itself (or is positioned by a worker), in the why because they are for restraint not kg) to 320 lb (145 kg) individual free falling event of a fall, the snap hook will not load up Fall Arrest which has to meet BSEN795 6 ft (1.83 m) and the fall being decelerated on the gate, but will rotate so the force is taken Standards. and stopped with an energy absorber. An along the spine (length of the snap hook). POINT 4: As far as IPAF (International individual weight less than 310/320 lb would A better safety practice is to use a lanyard Powered Access Federation) giving the have less force (MAF) on his/her body and less with a carabineer. Th e carabineer should be industry the best advice this being - use force on the anchorage point. rated for at least 5000 lb (22.2 kN). a restraint lanyard as short as possible to restrain the user within the confi nes of the Conclusion: basket is still the best advice, and as we as Mr. Green’s comments in the article are a company have 30 operatives who work at interesting and enlightening. I hope that height every day steel erecting. We have for for the sake of safety, the manufacturers of safety reasons banned the use of adjustable MEWP’s and IPAF work together on testing type lanyards for the very reason stated and helping the industry stay safe with the above. current technology that is available to the Regards, users. Bill Harvey Th ank you for your time and consideration. Training manager of J&D Pierce Contracts Sincerely, Ltd J. Robert Harrell Glengarnock, Scotland Safety Management Services San Diego, USA

36 accessINTERNATIONAL FEBRUARY 2011

Access 01-02 2011 Lanyards.indd 36 01/02/2011 15:00:43 earth-moving

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037AI.indd 1 01/02/2011 10:46:49 MASTCLIMBERS Going up! The World of Concrete show held January 17-21 in Las Vegas, NV, offered attendees a variety of options when it came to seeing and visiting mast climbing companies. On hand were Beta Max Hoists, Hydro Mobile, Fraco Products, EZ Scaffold and more. Lindsey Anderson reports from the show.

Z Scaff old had its new Mini Mast have a roof above you to suspend from.” Products Ltd, said the company sees its future climber on display at its booth in EZ also had a new monorail system that in new markets. E the north hall and according to vice is fi tted on a mast climber’s deck to allow “We are getting results from demolition and president Clint Bridges, the Mini Mast has workers to move heavy loads for placement power generation,” he said. “Two years ago we been getting a lot of inquiries lately due to an such as setting stone. Also on hand was the started looking at these markets and now we onslaught of restoration work across the US. Quick Lift system, which his 7.3 m (24 ft) are moving forward.” “Existing buildings are diffi cult to scaff old long by 10.3 m (34 ft) tall, is fully trailered Laine said Fraco is working in infrastructure, because of access issues like landscape, other and available with either gas or electric power masonry and chimney demolition work as well. buildings or limited access with forklifts or options. cranes,” Bridges said. “Th e Mini Mast can be New OSHA ruling set by hand.” Safe hoists Meanwhile, a lot of talk from United States- Th e Mini Mast can go as high as 100 m Florida-based Beta Max Hoists had a handful based mast climber companies came in (330 ft) and Bridges says it is similar to a of products on display, but most notable was the wake of the new US Department of heavy duty swing stage “but does not have the its Max Climber 2000PMB man and material Labor’s Occupational Safety and Health limitations of a swing stage scaff old.” Personnel hoist. Th e unit features a lift capacity of 909 kg are not required to wear harnesses and work (2000 lb) or up to seven people. Th e lift speed can be done in wind speeds of up to 30 mph, is 24.4 m (80 ft) per minute and its maximum where traditional swing stages cannot be used anchored height comes in at 152 m (500 ft). MCWP use and s in winds that exceed 12 to 15 mph. Th e unit features an anchoring distance of OSHA’s Advisory Committee for “For new construction, it goes up with the every 20 feet and its base system footprint is Construction Safety and Health building,” Bridges says. “You do not have to 2.36 by 2.41 m (9 by 95 in). Mast sections (ACCSH) met in Washington DC come in at 46 kg per 1.52 in December 2010, and received EZ Scaffold’s booth at m (102 lb per 5 ft) section. a report on the work that World of Concrete held Th e 2000PMB can attach has been done by the MCWP Jan. 17-21 in Las Vegas. to scaff olding or anchor (mast climbing work platform) INSET: An EZ Scaffold directly to the building industry in the last three years, mast climber outfitted and its aluminum car wall presented by Kevin O’Shea of Mastclimbers LLC with a monorail panels with car support in Atlanta, chairman of IPAF’s International Mast system designed to frame and mast sections Climber Committee and co-chair of Scaffold move heavy loads. are made of hot dipped Industry Association’s Mast Climber Council. galvanized steel. Mr O’Shea last addressed the Committee in Beta Max safety December 2007, when, at that time, there was a features on the Max focus on the product due to a number of fatalities. Climber 2000PMB include: upper, lower and In 2007 O’Shea had highlighted the need for a intermediate fl oor stop switches integrated number of industry initiatives, primarily focusing into the system; manual brake release lever on the revision of the ANSI A92.9 design standard in case of power interruption during use; a for the product, the necessity for industry-wide failsafe brake that holds the load securely safe use guidance and demand for range of when not lifting or lowering loads; removable comprehensive training courses for all levels of overhead protection that keeps workers safe expertise and responsibility concerned with the during loading and unloading; sensors that management, installation and use of the product. detect when the basket is in load or unload Additionally, O’Shea also identifi ed the need to mode which make the hoist non-operable; and distribute best practice documents and guidance fold-down loading and unloading ramps with nationally. guardrails to ensure worker safety. On December 9, 2010, Mr O’Shea found Meanwhile, instead of being only product- himself back in front of the ACCSH Committee oriented, Canadian-based Fraco told AI it is to provide them with an update on these key focusing on diff erent applications for its units. issues. Supported by senior members of the IPAF Jacques Laine, director of marketing for Fraco

38 accessINTERNATIONAL FEBRUARY 2011

Access 02 2011 Mast Climbers NEW.indd 38 01/02/2011 12:01:49 MASTCLIMBERS

Canadian-based Hydro Mobile was one of the sponsors for World of Concrete’s Masonry Construction Challenge in the Gold Lot in front of the North Hall.

Beta Max’s stand at World of Concrete included the Max Climber 2000PMB, seen here.

Th e new rule replaces a standard that was established in 1971. OSHA estimates that 267000 construction, crane rental and crane certifi cation establishments employing about 4.8 million workers will be aff ected by the rule published on July 28, 2010. “Th e signifi cant number of fatalities Th e rule addresses provisions for crane associated with the use of cranes in operator certifi cation, and crane inspection, construction led the Labor Department to set-up and disassembly, OSHA said. Administration rule that addresses the use of undertake this rulemaking,” said Secretary of Th e new rule is designed to prevent cranes and derricks in construction, specifi cally Labor Hilda L. Solis.” After years of extensive the leading causes of fatalities, including in New York City where a wave of fatal research, consultation and negotiation with electrocution, crushed-by/struck-by hazards crane collapses shown a spotlight on the area, industry experts, this long overdue rule will during assembly/disassembly, collapse and causing the city to create a cranes and derricks address the leading causes of fatalities related overturn. division. to cranes and derricks, including electrocution, ■ The complete rule is available at http://www.ofr. New York City’s cranes and derricks boom collapse and overturning.” gov/OFRUpload/OFRData/2010-17818_PI.pdf. division oversees the design, installation and OSHA said stakeholders from the ■ The regulation text is available at http://www.osha. safe operation of equipment used for hoisting construction industry recognised the need gov/cranes-derricks/index.html. or lifting purposes. Th is equipment includes to update the safety requirements, methods Many in the mast climbing industry truck-mounted, rough-terrain and crawler- and practices for cranes and derricks, and to declined to comment on the matter, but AI based cranes, as well as tower cranes, mast incorporate technological advances in order will report more after the Scaff old Industry climbing work platforms and suspended to provide improved protection for those who Association holds its committee week in scaff olds. work on and around cranes and derricks. February. AI d safety at forefront of OSHA meeting (International Powered Access Federation), SIA recommendations on minimum training levels. the review process. We’re also working on an (Scaffold Industry Association), and management Mr O’Shea explained the relationship between MCWP Awareness Course for regulators, which from EZ Scaffold, a US manufacturer of mast climbing the white paper and the industry initiatives. has been specifi cally designed for webinar use, to work platforms, Mr O’Shea detailed the progress the “The American Safe Use Guidelines sets out a increase the opportunity to get to as many people industry has made since 2007. comprehensive strategy for the abatement of the as possible.” “The industry has been extremely focused and has hazards identifi ed in the white paper and in other The ACCSH committee was very enthusiastic worked to provide a coordinated, comprehensive similar documents like general contractor in-house about the industry’s response to its own identifi ed response to the needs of users, installers, owners and generated rules, and sets out levels of expertise need for improvement, and put forward a motion to rental companies,” Mr O’Shea said. “The single most which the industry requires for true competency at set up a work group for MCWPs. important aspect of this progress is the agreement each level,” he said. “It gives advice on planning, “The MCWP industry stepped up to plate in 2007, between SIA and IPAF to work together on MCWP training, inspection, installation, methodology, and a tremendous amount of hard work over three training, accreditation and coordination of standards hazard assessment and hand-over. The document years has created an impressive body of work and best practice. Through SIA’s secretariat of the is a blueprint for safe management of MCWPs from which will begin to positively impact our industry ANSI 92 group of standards we have a revised A92.9 enquiry to demobilization. Along with the revised ANSI in 2011,” Mr O’Shea said. “It’s the industry’s MCWP design standard due for release in early 2011. standard, our industry now has comprehensive design responsibility to address its own issues, and we SIA and IPAF’s agreement in the US means that standards, best practice advice and quality training have created a path which other aspects of the IPAF’s internationally recognized training courses for courses.” powered access industry could follow. We’re a the product, and its PAL (Powered Access License) Also discussed was the alliance between OSHA and long way from being fi nished, and, realistically our card, are now being offered by IPAF training centers SIA, and the products that are emanating, or are in work never really fi nishes, but we’re miles ahead and SIA’s Accredited Training Institutes. Additionally, process, from this agreement. of where we were three years ago, and we’re miles IPAF’s American Safe Use Guidelines for MCWP’s, “There is no point in the industry producing all ahead of other aspects of the powered access a comprehensive guide for the management, of this work if we don’t get it into the hands of industry, and it’s due to the work of IPAF, SIA, the installation and use of the product, has been reviewed those who need it most, like the installer, the rental OSHA Alliance program and the amazing amount of and endorsed by the SIA. This document is becoming company manager, or the operator of the platform,” industry expertise and commitment which exists, extremely important.” Mr O’Shea said. “The alliance between OSHA and largely unrecognized, in this country.” Earlier in the meeting the Center for Protection of SIA is vital in this outreach effort. The fi rst document Mr O’Shea also talked about Mastclimbers LLC, Workers Rights presented its white paper on MCWP to be produced “The Alliance MCWP Safety Tips” is in Atlanta, Georgia, US, where they have introduced use in the US, highlighting an analysis of accidents essential free advice, and further information on the the “US Safe Use Guidelines” into their business, on MCWPs in the last 10 years in the US; areas of assessment of ground conditions, and safe methods and how it has been a positive infl uence in almost hazard identifi ed through the supply chain; and of tying to the structure are currently moving through every aspect of what they do.

FEBRUARY 2011 accessINTERNATIONAL 39

Access 02 2011 Mast Climbers NEW.indd 39 01/02/2011 12:02:33 MAST CLIMBERS High points in China Some Chinese mast climber manufacturers are seriously addressing export markets, Murray Pollok reports from bauma China.

longside increasing numbers and Mr Wang Hua Long, president of GJJ, told variety of self propelled access Access International that the company needed A equipment, bauma China was also to dramatically increase its production capacity notable for the number of Chinese hoist and to meet the growing demand for both tower mast climber manufacturers – AI counted at cranes and hoists. least ten hoist suppliers at the show (see the It will double the capacity of its three various picture stories) - including two names existing facilities in China and is building a already well known internationally, Baoda new factory in Tianjin, to be completed by and GJJ. September 2011, that will further double the Th ese hoist producers are looking outwards. total production capacity of tower cranes GJJ, for example, is to establish and hoists. an assembly facility in Dubai for Th e company’s 10 year strategy is to hoists and tower cranes by the establish further regional facilities and target middle of next year. Th e facility sales in markets including South Africa, North wwill also be used as a regional base Africa, India, Brazil, Russia and South East for sales and rental activities. Asia. Mr Wang said its Brazilian dealer, Grupo Th e company has a Middle East Orguel, had recently ordered 100 GJJ hoists. rental fl eet numbering between 50 Orguel has around 10 subsidiary companies, and 60 hoists and tower cranes, including two rental fi rms, Mecan and Loguel. bbutut aims to increase that in tandem with Acquisitions are also part of the strategy, establishing the assembly operation. Th e Dubai and GJJ told Access International that it is close facility will also act as a regional sales offi ce to buying a Chinese tower crane and concrete and provide aftermarket support. pump manufacturer. Th at would diversify its Th e new Dubai plant is part of a global product range and add manufacturing capacity. expansion strategy under which GJJ hopes to GJJ has also added diesel powered pumps to its increase its sales to RMB 10 billion (US$1.5 product range. GJJ showed its first ever inclined mast billion) within three years, with the majority of At Bauma China the company showed its climbing platform at bauma China. sales coming from the Chinese market. fi rst inclined mast climber. Also on show was INSET: Mr Wang Hua Long, president the high speed SC200/200G hoist unit which of GJJ, talking to Access International at Chinese tower crane rental company PY now comes with integrated GPS and a fault bauma China. Rental has bought this YUWA construction diagnostic system. AI hoist, on show at bauma China. YUWA CHINESE MAST Construction Machinery Co has been CLIMBER making construction hoists for 20 years. MANUFACTURERS HOISTS/MAST CLIMBING WORK PLATFORMS ■ Baoda (Shanghai Baoda Engineering Machinery Co) ■ CABR (Construction Machinery Technology Co) ■ CMAX (CNBM International Corp) ■ Jyjx (Fujian Jianyong Machinery Equipment Co) ■ GJJ (Guangzhou Jing Long Eng. Machinery Co) ■ GXCM (Guangxi Construction Engineering Group) Standing out by virtue of its bright green ■ Kangbo (Xiamen Kangbo Machinery & Set Co) branding was hoist manufacturer Xiamen ■ Truemax (Hangzhou Truemax Machinery & Kangbo Machinery & Set Co (Kangbo), Equipment) which makes a range of construction hoists ■ YuHuaXing (Guangdong YuHuaXing and mast climbing work platforms, mainly Construction Machinery Manufacture) for the domestic market. Kangbo is based ■ YUWA (YUWA Construction Machinery Co) in Xiamen, Fujian province, which is on the coast between Shanghai and Hong Kong.

40 accessINTERNATIONAL FEBRUARY 2011

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DOWNLOAD THE OPPORTUNITY. LATEST ISSUE! THE LOMBARDI LIFT VERSATILE WORK PLATFORM. Multiple patents issued. Additional patents pending. accessINTERNATIONAL Delivered instantly Volume Seventeen Issue Six „ ■ September-October 2010 A KHL Group publication Exclusive rights available. www.khl.com anywhere in the world! Self propelled Are you still using two-dimensional equipment for multi-dimensional INTERNATIONAL accessA KHL Group publication ■ Volume Seventeen Issue Seven Europlatformwww.khl.com ■ November-December 2010 report jobs? Unlike traditional basket/bucket systems, the Lombardi Lift Software SAIE  preview ,QWHUQDWLRQDO „ Archiveable $ZDUGVIRU 3RZHUHG INTERNATIONAL $FFHVV $PVWHUGDP $SULO access■ offers 360° access for all elevated structures. This breakthrough A KHL Group publication Volume Eighteen Issue One www.khl.com ■ February 2011 Access  awards SHOW PREVIEWS: ,QWHUQDWLRQDO $ZDUGVIRU The3RZHUHG Rental Show $FFHVV technology significantly increases accessibility for a safer, more $PVWHUGDP $SULO Conexpo Access Samoter awards productive and unique work environment. Please visit our website IAPA Shortlist „ Searchable SAIE review

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042AI.indd 1 01/02/2011 11:16:58 OPINION: ACCESS PLUS

Good hire companies Janine Marriott director have ongoing free educational of UK rental company programmes for their clients to enhance Access Plus makes some safety awareness. recommendations about what customers should expect from an access rental company. Fair expectations

surprisingly high number of access when it lacks knowledge or is inexperienced to see how much more value we can add to rental companies have, so far, survived in a certain area and seek out the answers to the transaction, even before it’s transacted. We A the economic downturn and now, inform both itself and you as client. consistently look to see how much additional with less work and a saturated marketplace, Your supplier should care more, do more, certainty and clarity we can bring to our it’s defi nitely a buyer’s market. How does the serve better and provide a better outcome. customers’ lives in each and every contact.” average contractor establish who the best In short: the best supplier of powered access Good hire companies have ongoing free supplier of equipment is? should be a better investment than anyone else educational programmes for their clients to To survive in the powered access industry out there. enhance safety awareness. Th ey invite health today, suppliers should be aware of their In order to survive, every company within and safety offi cers from various industries into competitors but not seek to actively compete the powered access industry should be striving their depots each month to receive awareness against them. Th ey should instead constantly for greatness over the year ahead, not in training on harnesses and the importance be competing against themselves and be able themselves but with the impact they will make of IPAF (International Powered Access to show their customers how they do this with on and the contribution they will make to the Federation) training. visible key performance indicators. marketplace. For good hire companies, safety is always Your plant hire supplier should be your “It’s about self-improvement, about being the primary concern for working at height most trusted advisor. It should be able to better than we were the day before,” says and education for both staff and customers provide you with a keen assessment of what George Marriott, managing director of Access is paramount. Th ey seek to educate their it would do if it was in your position. If the Plus, who recently spoke at the Europlatform customers in every way possible. Th ey off er contractor approaches unknown territory conference on how small and medium- educational videos on their websites so that it should take time to fully understand the sized companies can leverage information they can ensure their customers are receiving situation and continually educate itself before technology to be more effi cient. the highest level of education on all aspects of proceeding. A hire company should admit “We compete against ourselves continually safety and productivity. AI KEY POINTS ■ How does your current supplier measure their customer’s satisfaction? Ask them to show you evidence. ■ What are your current supplier’s key performance indicators (KPIs)? Does each department have them? They should. ■ Does your current supplier have an ongoing free educational programme to enhance safety awareness? They should have. ■ Does your current supplier hold the prestigious IPAF Rental+ award? Check on www.ipaf.org. Companies that carry the IPAF Rental+ quality mark have been independently audited as meeting defi ned standards in customer service, safety, staff training, contract terms and machine inspection. ■ Can your current supplier provide you with phone numbers of customers who have used the 24/7 callout facility they offer? Were they really there when their customers needed them? Why don’t you test them? ■ It’s not just about slashing rates. Your current supplier should be trying to save you money. Are you currently experiencing any stealth/additional costs? You shouldn’t be. Your supplier should care more, do more, serve better and provide a better outcome.

FEBRUARY 2011 accessINTERNATIONAL 43

Access 02-11 Opinion Marriot.indd 43 01/02/2011 12:04:19 IPAF NEWS IPAF and NCCCO team up at Lift Safety Zone

www.ipaf.org Companies working with aerial be using dynamic demonstrations [email protected] work platforms (AWPs) or cranes to show visitors the need to will not want to miss the Lift assess ground conditions and take UK: IPAF Safety Zone in the Silver Lot 4 at appropriate safety measures when Moss End Business Village, CONEXPO-CON/AGG, where using aerials. Crooklands, Cumbria LA7 7NU, UK they can seek expert advice on Tel: +44 (0)15395 66700 Fax : +44 (0)15395 66084 safe operation. [email protected] At the Lift Safety Zone, Watch out for IPAF meetings and events www.ipaf.org expert representatives from during CONEXPO-CON/AGG. Switzerland: IPAF-Basel IPAF will team up with the Details at www.ipaf.org/events Dufourstrasse 11 Crane Certifi cation Association 23 March CH-4052 Basel, Switzerland of America (CCAA) and the IPAF Manufacturers’ Technical Committee Meeting (members only) Tel: +41 (0)61 227 9000 National Commission for the 9:30am, Lift Safety Zone, Silver Lot 4 Fax: +41 (0)61 227 9009 [email protected] Certifi cation of Crane Operators 24 March www.ipaf.org (NCCCO) to answer questions Brad Boehler, chairman of the IPAF North American Regional Council, will Germany: IPAF-Deutschland with the help of live machine speak at the education session on “Best Practices in Aerial Work Platform Grüner Weg 5, D-28790, demonstrations and the latest in Training”. Schwanewede, Germany simulator technology. IPAF will 1pm to 2:30pm, Las Vegas Convention Centre Tel: +49 (0)421 6260 310 Fax: +49 (0)421 6260 321 [email protected] www.ipaf.org/de Italy: IPAF-Italia Web conferencing made Via Matteotti 40/12, 20020 Arese, Italy Tel: +39 02 93581873 easy and cost-effective Fax: +39 02 93581880 IPAF members can now each other all over the world [email protected] benefi t from MegaMeeting, a without any travelling time and www.ipaf.org/it revolutionary video and web expense. France: IPAF-France conferencing service that enables Sign up for a free BP90093, F-71403 Autun Cedex France participants to see and talk to demonstration from now until 28 Tel: +33 (0) 683 083 378 February 2011. IPAF members Fax: +33 (0) 683 083 378 A GOOD YEAR who then decide to purchase [email protected] FOR PAL CARDS MegaMeeting save 40% on the www.ipaf.org/fr/ Safety and training do not set-up fee. Details are at the Benelux: IPAF-Benelux let up, even if the economy Services/Member Benefi ts section Oranjestraat 167, has yet to return to its of www.ipaf.org NL-3295 AS‘s-Gravendeel peak levels. IPAF issued The Netherlands Tel: +31 (0)6 30 421 042 85605 PAL Cards (Powered Fax: +31 (0)84 710 0518 Access Licences) worldwide [email protected] through its approved Book now for the www.ipaf.org/nl trainingtraining centres inin 2010,2010, an Spain: IPAF-España increaseincrease of about 9% overover SummitSu and IAPAs Edificio Heracles, the 7821078210 PAL Cards issuedissued OnlineOnlin bookings are now Th is event is open to all IPAF Interior Zona Franca, inin 2009.2009. opopenen for the IPAF Summit members and those holding E-11011 Cadiz, Spain aandnd IInternationaln Awards for a ticket for the IAPA awards Tel: +34 (0)956 297 406 dinner. Register in advance at Fax: +34 (0)956 290 610 PowePoweredr Access (IAPAs), to be [email protected] hheldeld ono 14 April 2011 at the NH www.iapa-summit.info www.ipaf.org/es GGrandrand Hotel Krasnapolsky in AAmsterdam,mst the Netherlands. VVisitis www.iapa-summit.info to rregisteregiste for the free IPAF Summit aandnd toto book your ticket to the aawardsward ceremony and dinner. USA: AWPT Inc Th e IPAF Networking Event 225 Placid Drive, will taketa place on the evening of Schenectady, NY 12303 1133 AprilAp at the Hard Rock Cafe USA AAmsterdam.mst Join your colleagues Tel: +1 518-280-2486 aandnd bbusiness associates for a Fax: +1 518-689-6800 [email protected] rrelaxedelaxe evening of discussion www.awpt.org aandnd entertainmenten at one of AmstAmsterdam’s popular hangouts.

44 accessINTERNATIONAL FEBRUARY 2011

Access 01-02 2011 IPAF News.indd 44 01/02/2011 12:05:19 IPAF NEWS IPAF expanding in South America DIARY 2011 IPAF completed a fact-fi nding “We welcome all these 7 – 12 February trip to South America recently applications to open IPAF Bouwbeurs Utrecht, Netherlands and received a friendly welcome training centres in Brazil and very at rental companies Cunzolo, much look forward to working 8 February Mills, Riwal do Brasil and Solaris, with them to deliver ISO 18878 IPAF MEWP Safety as well as Brazilian representatives compliant training in São Paolo,” Forum Meeting of the major manufacturers. said IPAF managing director Tim Warwickshire, UK Cunzolo, Mills, Riwal do Brasil Whiteman. “We are honoured to 23 February and Solaris have passed the audit have the biggest industry players IPAF Netherlands of facilities required to off er on board. I expect the fi rst PAL Country Council IPAF training. Mills, the largest Cards to be delivered early in Meeting rental company in Brazil, is set to 2011.” Ridderkerk, Netherlands become the fi rst IPAF-approved Th ere is existing legislation 27 February – 2 March training centre in Brazil. in Brazil aimed at the powered ARA The Rental Show access industry. Regulation 18, Las Vegas, USA Annex IV defi nes requirements for the safe use and operation of 2 – 6 March aerial platforms. Samoter Verona, Italy “Th is is a good example of an Left to right: IPAF industry initiative,” said Romina representative Romina Vanzi 9 March Vanzi, IPAF’s representative with Roland Colombari, IPAF Swiss Country for Spain and Portugal, who is quality manager of Solaris. Council Meeting driving IPAF’s expansion into Reiden, Switzerland South America. “IPAF believes South American offi ce in the near 16 March that the industry should stay future, and a Brazilian Country IPAF UK Hire ahead of legislation and develop Council, which will focus on Committee Meeting self-regulating measures to issues of concern to its local Milton Keynes, UK Left to right: IPAF MD Tim promote safety and effi ciency. members.” Whiteman with Sergio Kariya, IPAF is looking to establish a IPAF also visited Alo Training 22 – 26 March CONEXPO MD of Mills. in Chile, the pioneer IPAF Las Vegas, USA training centre in South America. STUDY ON MEWP CONTROLS Alo Training presented their 23 March IPAF is conducting a survey on the nature and direction of movement of application to open two satellite IPAF Manufacturers’ platform and ground controls. This survey is intended to inform discussions training centres in Chile, one Technical Committee on standardisation and will add to the fi ndings of research being carried out in the North in the city of Meeting at CONEXPO by the UK Health and Safety Executive into the ergonomic design of MEWP Antofagasta and one south of controls. The results will be discussed at the IPAF MEWP Safety Forum and the Santiago in Concepcion. Alo 5 – 9 April IPAF Manufacturers’ Technical Committee. Contact IPAF’s Technical Offi cer for Training is also planning to open SMOPYC more information. IPAF training centres in Peru and Zaragoza, Spain in Argentina in the near future. 6 April IPAF IS NEW MEMBERS IPAF Engineers Forum Meeting, Manchester, UK RECRUITING IPAF welcomes the following new members. Full contact details IPAF has vacancies for a can be found in the Membership Directory at www.ipaf.org 13 April Marketing and Member COMPANY ASSOCIATES David Treacher, UK IPAF German Training Recruitment Manager, and a ANFIA, Italy SERVICE Working Group Meeting Technical Officer. Applications ASSONOLO, Italy Amsterdam, Netherlands ACCSYS, France IPAF Netherlands close 28 February 2011. Details Cannone Teodoro Srl, Italy National Equipment Register, USA at www.ipaf.org/jobs Country Council CONTRACTORS TRAINING Meeting, BAE Systems, USA APTT Ltd, UK Amsterdam, Netherlands Monsanto, USA CSC (Great Yarmouth) Ltd, UK IPAF Networking Event, Meet business associates in DEALER/DISTRIBUTOR TRAINING CENTRES Amsterdam, Netherlands a relaxed setting at the IPAF Thermoil Europe Ltd BAE Systems, USA Networking Event to be HIRER/RENTAL Construction Learning World, UK 14 April Displacar SL, Spain IPAF Council Meeting held at the Hard Rock Cafe HWS Verhuur BV, Netherlands Dynamic Crane Engineers Pvt Ltd, India Institute for Aerial Lift Safety, USA Amsterdam, Netherlands Amsterdam. Liftverleih Liesegang eK, Germany Werne GmbH, Germany IPAF Summit and Martin GmbH & Co KG, Germany Werner Middeke Arbeitsbühnen, International Awards for Sunstate Equipment Co LLC, USA Germany Powered Access Amsterdam, Netherlands INDEPENDENT INSTRUCTORS TRAINING CENTRE Herbert James Gregory, UK (SATELLITE) 19 April Paul Horn, UK HSS Training, Cardiff, UK IPAF CAP Meeting Alan Thomas Laurie, UK CAP CENTRE UK Bruno Leuenberger, Switzerland Alimak Hek Ltd, UK

FEBRUARY 2011 accessINTERNATIONAL 45

Access 01-02 2011 IPAF News.indd 45 01/02/2011 12:05:37 The International Access Platform Exhibition The world’s top access equipment event

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Full page.indd 1 01/02/2011 10:57:34 PRODUCTS New Chinese access

A round up of products from Chinese manufacturers of access equipment shown at bauma China. For more information from the show see page 40 and 21

Hunan Sunward is one of China’s largest excavator, skid steer and piling equipment manufacturers, and up till now has avoided the powered access sector. However, at bauma China it showed this 26 m telescopic boom, the SWHT26. We are trying to establish whether this the start of a push into Wuhan Fachman Machinery access, but have yet to get a Co is Teupen’s distributor Shenyang North Traffic response from the company. in China and has managed - Heavy Industry Group with the help of experienced (N.Traffic) is based in Teupen salesman Frank Shengyang in north eastern Stenton - to sell around 12 China and manufactures of the massive Leo 50 GT a wide range of specialty Hunan Heron High Technology models in China over the vehicles, including fire (Heron) makes a range of years. Fachman showed a 23 fighting aerial ladders, specialist vehicles including m truck mounted platform truck mounted platforms truck mounted aerial on its stand (pictured) and these telescopic and platforms, underbridge alongside a Teupen Spider articulated booms. inspection platforms, cleaning machine. It also showed trucks, road maintenance one of its own Chinese-built vehicles and tunnel cleaning Spiders – modelled on the machines. Pictured at bauma Teupen equivalent – that it is China is the HHR5310JQJ24, marketing in China as a low- one of the four underbridge cost alternative for certain models in the company’s line- types of customer. up. The unit provides a 24 m working area to a maximum underbridge depth of 8 m. Total vehicle weight is under 31 t. Heron is based in Xiangtan, Hunan.

Hunan Runshare Heavy Industry is only three years old and started out by launching telescopic and articulated booms in the 30-40 m range. The privately owned company, based in Changsha, is now making 14 telescopic booms (22.4 m working height to 43.7 m), 11 articulating booms (16 m to 46.2 m) and ten scissors up to 17.8 m.

For more product information visit: www.khl.com/ai FEBRUARY 2011 accessINTERNATIONAL 47

Access 02 2011 Products.indd 47 01/02/2011 12:06:31 PRODUCTS JLG updates Toucan E26MJ vertical mast unit

LG Industries has re- less potential for leaks, and the launched its Toucan E26MJ AC motors are quieter and don’t J vertical mast lift in North require brushes to be replaced, America as the Toucan T26E, reducing maintenance costs. featuring a direct electric drive. Duty cycles are the same as Th e updated platform - which the previous version, but are is the North American version of accomplished with smaller the Toucan 10E model launched batteries that have a lower earlier in Europe - uses a direct replacement cost. electric drive rather than electric Th e T26E has a vertical power with hydraulic drive. Th ere telescopic mast with a jib. It is are fewer hoses, which means designed for plant maintenance development for the Americas. MILLER applications, HVAC (heating, “Th e various enhancements will LAUNCHES NEW NEW BASKET ventilation and air-conditioning) lower the total cost of ownership DESCENDER FOR SERVICE contractors, electrical contractors for rental companies and AND LIFTING CRANES and workers in automotive plants. increase productivity for machine DEVICE Diversifi ed Products has designed “We are excited to introduce operators.” Miller by Sperian has launched a a quick-attach personnel basket the updated T26E mast boom Th e unit has a platform new descender and lifting device for use with service cranes. The lift, featuring environmentally- capacity of 500 lb (227 kg), that complies fully with the new product is a yoke-style basket friendly electric power,” said overall width of 39 in (0.99 m) EN 341:2008 standard. The that features a universal mounting Chris Mellott, JLG Industries and a maximum platform height SafEscape ELITE passed the bracket for installation on a variety vice president, sales and market of 26 ft (7.92 m). AI standard’s tests including of service-type cranes. 800 m descent for 100 kg loads, Made from heavy-duty steel, maximum descent height of Diversifi ed’s baseket has a 30-inch- 500 m and suitability for use in an wide by 30-inch-deep fl oor with New Xtreme emergency by two people weighing inward-opening doors that save up to 250 kg. space and promote easy entry. The telehandlers for “As falls from height have, since basket is designed to be stored on 2001, accounted for the deaths the service body of the equipment. of an average of 50 workers per The basket meets or exceeds heavy loads year in Great Britain, the need for ASME standard B30.23 for treme Manufacturing methods of enhancing safety for personnel lifting systems, and will roll out three new those working at height is clear,” includes fl oor slots to drain water X telehandlers at World the company said in a statement. as well as upset holes to prvent of Concrete this year. Pictured “In addition, developments such as slippage. Each basket also contains here is their outdoor display from the growth in use of wind turbines a low-maintenance, high-capacity World of Concrete 2010. are increasing the need for caliper brake. Las Vegas-based telehandler working at height, often in exposed Options include stands for manufacturer Xtreme conditions. It is to address these installation on uneven ground or Manufacturing will expand upon challenges, and also in response to large cranes, a step for convenience its 5454 kg (12000 lb) and above the EU-OHSA’s safe maintenance and a CSA-approved upper basket telehandler line with a load campaign, that Miller by Sperian enclosure. of new telehandlers launched has launched SafEscape ELITE.” during 2011. Th e new models The SafEscape Elite features a will replace older models. Randy hand wheel that reduces swaying Reeves, vice president of sales and during lifting, while an integral marketing at Xtreme, told Access centrifugal brake ensures that International that the company descent is smooth and vibration is creating a new line of 7272, Many of Xtreme’s new models free. The device can opearte in 7727 and 9090 kg (16000, 17000 are replacing older models, such temperatures from -30ºC to + 60ºC. and 20000 lb) capacity units, as as its new XR1270 that has a well as new 6818 kg (15000 lb) 12000 lb capacity and 21 m telehandlers for oil, pipeline and (70 ft) vertical reach. Th e XR1270 which has a 20000 lb capacity and utility markets. will replace the XR1267. Two 10.3 m (34 ft) of reach, will also “Th ey need to go heavier but more new telehandlers, the be on display. don’t need to go high, yet need to XR1642, which has a 16000 lb Th e three new telehandlers move things around,” Mr Reeves capacity and a 12.8 m (42 ft) all share a common chassis and said. maximum reach, and the XR2034, components. AI

48 accessINTERNATIONAL FEBRUARY 2011 For more product information visit: www.khl.com/ai

Access 02 2011 Products.indd 48 01/02/2011 12:07:04 THE LEARNING STARTS NOW

Put down this magazine and turn on your computer for some free industry webcasts. They’re crammed with practical information you can use right now. It makes waiting for the sunny days of CONEXPO-CON/AGG 2011 a little easier. Free webcasts valued at $70 each! MARCH 22-26 LAS VEGAS USA

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December ■ Issue 2010 12 ■ PEOPLE Volume 6 ■ NEWS .com DECEMBER 2010 Vol 49 No10 khl ■ BUSINESS JANUARY 2011 www.khl.comwww. blication ■ Issue 6 p pup www.craneworld.com Grou Volume 5 KHL November-December 2010 A KHL Group publication ■ SCAFFOLDING

■ TELEHANDLERS S NEWS ACCESSACCES

A KHL Groupwww.khl.com publication Volume 11 Issue 1 T ■ Issue Seven OR January-February 2011 REP AMERICAN CRANES & TRANSPORT SITESITE REPORT INTERNATIONAL INTERNATIONAL Volume■ November-December Seventeen 2010 P47 ACCESS 56 Handlers MARKETPLACE VIEW international PRE OW PRODUCTS, PARTS 65 SHOWSH PREVIEW on & i & ACCESSORIES icat P37 n Washington DC Metro 70 alh EQUIPMENT FOR lc.com/alhom/ SALE OR RENT LiftA KHL.khlkh Group PublicationPubl construction magazi AND SPECIALIZED TRANSPORTwww.khl.com/alhwww INTERNATIONAL OR CT The magazine for the crane, lifting and transport industry accessA KHL Group publication A KHL Group Publication SECTORSE TRANSPORT & A KHL Group HEAVY HAUL www.khl.com rental World of Concrete Publication  P23 www.khl.com/act Concrete SNORKEL INTERVIEW ,QWHUQDWLRQDO $ZDUGVIRU 3RZHUHG LO $FFHVV

$PVWHUGDP $SU 12 RENTAL MARKET STATUS Access awards RENTAL SOFTWARE SITE REPORT: Improving yourp25 Miller Transfer 17 SAIE review customer service Wire rope SAFETY UPDATE on ‘double duty’ dence CICSSave review time Confi COUNTRY REPORT FLEET MANAGEMENT:and money p16 dence survey survey 2010 SURVEY Brazil’s superhot On site in Antarctica 21 RentalTracker rental market ResultsIRN from the latest Rental conÒ ELECTRIC SCISSORS ERA/ EQUIPMENT ‘Bluegrassfrom Link-Belt booms’ Truck Mounts p13 50 p8 EVENTS 24

:30 Rental Awards: get :33 14 3 10 P29 9:3 /20 S 6:1 /11 W 0 1 11/11/201011 14:33:30 your entries in now! E 01 0 VI 1/2 2:5 R :22 8/1 :48 0:4 :14 :47 118/11/2010 16:19 :43 1 TE :17 10 14 010 N 11 10 11 1/2 11 /20 China/20 3/1 p11 IINTERVIEWS /20 12 01 23/11/20102 10:42:5 ■ 01 07/12/201007/ 10:47 113/01/20113/ 14:43 T 220/01/20110/ 11:17 MEN NAGE Official MMANAGEMENTA domestic Mastclimbers ■ S magazine of TRANSPORT NT the SC&RA The heavy haulers! EVENTSEVE Cramo’s ■‘big step’ DUCTS Official magazine of IPAF A ER RO Theisenthe deal brings PPRODUCTS national coverage in Germany of the ERA ine ■ E ONLY GLOBAL MAGAZINE FOR BUYERS OF ACCESS EQUIPMENT gaz S GAZINE FOR EQUIPMENT USERS AND BUYERS l ma W icia E Off N 1 Earthmoving d .ind ver 0 Co 2 201 dd 12 r.in 11- 1 1 ove H ndd d 0 C 1 AL er.i .ind 01 d Cov ver c 2 .ind 10 1 Co De ver 20 d ont CT Co -12 .ind Fr A ont 11 ver 010 Fr ess Co 2 2 011 Acc 11 N 1 1-2 01 AI PAID subsICO 11.indd 1 IC 0 IRN 01/02/2011 15:01:45 t • recruitment • reconditioning • rental • wanted • used equipment • spare parts • recruitment • used equip ment • recruitment • ng • rental • wanted • used equipment • spare parts • recruitment • used equipment • spare parts • rental • wanted • used equipmen quipment • spare parts • recruitment • used equip ment • recruitment • reconditioning • rental • wanted • used equipment • spare p • used equipment • spare parts • reconditioning • rental • wanted • used equipment • spare parts • recruitment • used equipment ditioning • rental • wanted • used equipment • spare parts • recruitment • used equipCLASSIFIED ment • recruitment reconditioning •rental • w

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• Worldwide Export with in-house shipping service ACCESS • Wir Sprechen Deutsh...Se Habla Lift&Handlers Español... Access, Lift & Handlers’ Marketplace helps readers fi nd products, components, parts accessories, used and • Experienced Access people new equipment to buy or rent and services for the access industry which includes: aerial work platforms, 4ª+44 () ª telehandlers, scaffolding and accessories, mast climbers &ª+44 (0) ª and products and services. -ª+ 44   If you want to market your product in North America, please contact %ªINFO ACCESSPLATFORMSDIRECTCOUK Wil Holloway from our sister publication, Access, Lift and Handlers Wil Holloway: 0044 (0)1892 786232 www.accessplatformsdirect.co.uk E-mail: [email protected]

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+ IPAF Approved Training Centres train more than 80 000 operators IPAF trained per year worldwide in the safe and productive use of modern operators platforms - its PAL Card is recognised everywhere as proof of high quality training. = International safety legislation increasingly demands proper training and your business relies Safe effective on the productivity of your operators.SoinsistonIPAF training for operators to get every work at height job at height done effectively and in complete safety. Contact IPAF for full details now Call +44 (0)15395 66700 Email [email protected] • Find your nearest IPAF Training Centre •LearnhowtobecomeanIPAFTrainingCentre • Discover how to join IPAF and how IPAF can help your business The world authority IPAF, Moss End Business Village, Crooklands in powered access Cumbria LA7 7NU, UK AWPT Inc-USA IPAF-Basel Tel: +1 518-280-2486 [email protected] Tel: +41 (0)61 227 9000 [email protected] IPAF training is certified by TÜV as IPAF-Benelux conforming with ISO 18878 Tel: +31 (0)6 3042 1042 [email protected] IPAF-Deutschland Tel: +49 (0)421 6260 310 [email protected] IPAF-España Tel: +34 956 297 406 [email protected] IPAF-France Tel: +33 (0)6 83 08 33 78 [email protected] IPAF-Italia Tel: +39 02 93581873 [email protected] www.ipaf.org

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