Pulse Secure Mobile Client

Supported Platforms Guide

For more information on this product, go to www.pulsesecure.net/products.

Published August 2016

Document Version 3.0 Pulse Secure Mobile Client Supported Platform Guide

Pulse Secure, LLC 2700 Zanker Road, Suite 200 San Jose, CA 95134 http://www.pulsesecure.net

Pulse Secure and the Pulse Secure logo are trademarks of Pulse Secure, LLC in the United States. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners.

Pulse Secure, LLC assumes no responsibility for any inaccuracies in this document. Pulse Secure, LLC reserves the right to change, modify, transfer, or otherwise revise this publication without notice.

The information in this document is current as of the date on the title page.

END USER LICENSE AGREEMENT

The Pulse Secure product that is the subject of this technical documentation consists of (or is intended for use with) Pulse Secure software. Use of such software is subject to the terms and conditions of the End User License Agreement (“EULA”) posted at http://www.pulsesecure.net/support/eula. By downloading, installing or using such software, you agree to the terms and conditions of that EULA.

Contents INTRODUCTION ...... 4 MOBILE CLIENT VERSIONS ...... 4 DEFINITIONS ...... 5

QUALIFIED PLATFORM ...... 5 COMPATIBLE PLATFORM ...... 5 CLIENT COMPATIBILITY ...... 5

MOBILE PLATFORM (OS) SUPPORT ...... 5 PULSE SECURE GATEWAY SUPPORT ...... 6 PULSE WORKSPACE ...... 6 MDM SOLUTIONS ...... 7 RELATED DOCUMENTS ...... 7 REVISION HISTORY ...... 8

Introduction The Pulse Secure mobile client provides secure connectivity, an intuitive end-user interface, and simplified deployment options. This document describes Pulse Secure mobile client interoperability with mobile platforms (operating systems), mobile hardware devices, and Pulse Secure gateways.

Note: Pulse Secure mobile clients are apps that run on platforms that support application distribution via an online-application store. These platforms include iOS, Android, Windows (including Windows Phone), and Google Chrome OS. For information about traditional (non-app store) desktop clients (Windows and Mac OSX), see the “Pulse Secure Desktop Client Supported Platforms Guide.” Mobile Client Versions Table 1 lists the Pulse Secure mobile client versions that are covered by this document.

Table 1: Pulse Secure Mobile Client Version for each Device Platform

Client Platforms Pulse Version

iOS 5.3X

Android 5.2X

Google Chrome OS 5.2X

Windows Phone 8.1 1.0.1.8

Windows Phone 10 5.2X

Note:

 Each platform’s Pulse mobile client may have an independent version number, feature set and upgrade cadence.  The mobile client for Windows 8.1 is independent from the “universal” mobile client for Windows 10. These two clients are separate apps at separate Windows Phone Store locations.

Definitions Qualified Platform

The platforms listed in the “Qualified” category have been systematically tested by the Pulse Secure Quality Assurance department for the Pulse Secure mobile client versions covered by this Supported Platforms document. These platforms are fully supported.

Compatible Platform

The platforms listed in the “Compatible” category have not been systematically tested by the Pulse Secure Quality Assurance department for the Pulse Secure mobile client versions covered by this document. Despite this, Pulse Secure expects that the Pulse mobile client will function properly on these platforms based on testing of previous client releases on these platforms. As such, these platforms are also fully supported.

Any platform not listed as either “Qualified” or “Compatible” is not supported by Pulse Secure. Client Compatibility Mobile Platform (OS) Support

Table 2 lists mobile platform (operating system) versions on which the Pulse mobile clients from Table 1 are supported.

Table 2: Device Platform Support Matrix

Platform Qualified Compatible

Version Devices Version Devices iOS 9.3,9.2.1,9.2,9.1,9. iPhone 6S, iPhone 6S+, iPhone 6, iPhone 9.3.1, 9.3.2, iPod Touch, iPad2, 0,8.3,8.1,8.0,7.1.2, 6+, iPhone 5s,iPadAir, iPhone5, iPhone 4 9.3.3,9.3.4, 6.X iPad3 , 7.1.1,7.1, 7.0 and 4S, iPad 4, iPad Mini Any iOS devices running iOS6.x or later

Android 2.3.5, 4.0, 4.2, Samsung Galaxy S3, S4, S5, S6 edge, S7, 2.3.7 Various 4.3, 4.4.x,5.0, Note5, tab 4, Google Nexus 4,Nexus 5, 5.0.1,5.0.2,5.1.1, Nexus 6P, Motorola Atrix, Moto G, Moto 6.0, 6.0.1 X, HTC Desire 816, M one9, Xperia Z3+, LG G4, Android One

Google Chrome OS 43.0.2357.19+ Acer Chromebook 13 43.0.2357.19+ Various 45.0.2427.10+ 45.0.2427.10+

Windows Phone 8.1 8.1 Nokia 53x/93x/113x 8.1 Various

Windows Phone 10 10 Nokia 53x 10 Various

Note: Google Chrome OS version 45.0.2427.10 or later is required for support of certificate authentication.

Pulse Secure Gateway Support

Table 3 lists the Pulse Secure gateways that support the Pulse Secure mobile client.

Table 3: Server Support Compatibility Matrix

Client Platform Pulse Connect Secure Gateway

Qualified Compatible iOS 8.2R1,8.1R6, 8.0R13:HF1, 7.4R13 7.2Rx, 7.3Rx

Android 8.2R1, 8.1R6, 8.0R13, 7.4R13 7.2Rx, 7.3Rx

Google Chrome OS 8.1R3 n/a

Windows Phone 8.1 8.1R3 8.0Rx

Windows Phone 10 8.1R3 n/a

Pulse Workspace Table 4: Device Support Platform Matrix

Table 4: Device Support Platform Matrix

Platform Qualified Compatible

Version Devices Version Devices

Android 5.1.x, 6.x Samsung Galaxy S4, S5 Tablets, Galaxy 5.1.x, 6.x Various Note, Google Nexus 4, Nexus 5, Motorola Atrix, Moto G, Moto X, HTC Desire 816

iOS 7.x, 8.x, 9.x iPhone6, iPhone6+, iPhone5s, iPad Air, 7.x, 8.x, 9.x Various iPhone 5, iPhone 4 and 4S, iPad 4, iPad Mini

Note:  Pulse Workspace supports any Android device running 5.1 or higher with Android for Work support. For a list of some of the supported Android devices, see https://www.google.co.il/work/android/features/devices.html.  Unlike Android, Pulse Workspace support on iOS is without Pulse Workspace client and is based on Workspace configuration profile pushed at the time of device provisioning.

MDM Solutions Table 5 Lists the MDM Platform versions supported with Pulse Secure Mobile Client.

Table 5: MDM Support Matrix

Solutions Qualified Compatible

Pulse Workspace  Various 1.6.1602 (Cloud Service)

Mobile Iron  Various Core 8.0.0.2 Build 10 (Cloud Service)

AirWatch  Various 8.2.1.7 (Cloud Service)

Related Documents For additional information relating to Pulse Secure mobile clients, please see the following documents:

• Pulse Connect Secure Supported Platforms Guide (8.2) • Pulse Secure Desktop Client Supported Platforms Guide (5.2) • Pulse Secure Client for Windows Quick Start Guide • Pulse Workspace Administration Guide

Table 6 lists the revision history for this document.

Table 6: Revision History

Description Revision

15/12/2014 Changes for Rebranding

15/06/2015 Remove Blackberry and Symbian, Add Chrome and

Windows Phone

22/06/2015 Added Pulse Workspace supported platform

11/09/2015 Added iOS9 and compatibility

18/09/2015 Added android 5.1x support for PWS

19/11/2015 Added support for Android M, iOS 6.x compatibility support 23/11/2015 Added support for 8.1R6 Pulse Secure Gateway release for Mobile clients. 09/12/2015 Added compatibility support for iOS 9.2

21/12/2015 Added support for iPhone 6S, 6S+, under iOS device qualification list. 15/1/2015 Added support for Android 6.x & iOS 9.x release for Pulse Workspace. 18/1/2015 Corrected hyperlinks under the section Related documents. 20/1/2015 Added iOS 9.2.1 as Qualified version in Client Compatibility 22/1/2015 Added MDM support matrix 15/03/2016 Added 8.2R1 and modified 8.0R13 to 8.0R13:HF1 for iOS Qualified Pulse secure Gateway support. 23/03/2016 Added iOS 9.3 as compatible in Device platform support matrix. 31/03/2016 Added Android 6.0.1 and new android devices in qualified matrix. Added iOS 9.3 as qualified in Device platform support matrix, Removed MSG section as the product has been deprecated. 01/04/2016 Added iOS 9.3.1 as compatible in Device platform support matrix.

17/05/2016 Added iOS 9.3.2 as compatible in Device platform support matrix. Added Pulse client version 5.3x for iOS client Platform in Table 1 04/07/2016 Removed the support for sandbox.

11/08/2016 Added iOS 9.3.3, 9.3.4 as compatible in Device platform support matrix.