FOCUS on MYANMAR How We're Affecting Positive Change in This Amazing Destination Through Tourism

ISSUE 74 www.exotravel.com/trade

FOCUS ON MYANMAR How we're affecting positive change in this amazing destination through tourism

INTRODUCING RESPONSIBLE TOURS & EXPERIENCES Five ways your clients can to use the power of travel for good

OFF THE GRID LUXURY ROMANTIC GETAWAYS Hand-crafted journeys that go beyond the typical romantic escape

RISING TRAVEL TRENDS: FAMILY ADVENTURE Fun and comfortable adventures for all ages Scan Me! DISCOVER QR CODES TODAY MEET THE TEAM

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Find an up-to-date list of our trade show appearances here: IN THIS ISSUE...

Explorer #74 zooms in on Myanmar Ð a mystical, magical and simply amazing travel destination where we not only deliver extraordinary and uncomprimising products and services, but leverage the power of tourism to affect positive change in the country. Gain insight into how EXO Myanmar finds inventive ways to benefit local communities and the environment while improving local livelihoods.

This issue also talks about our new responsible travel rating system. With the lead of EXO Foundation, we have implemented new categories that help agents make informed decisions about their guests' travels, whether they are carbon friendly, benefit the local communities or have other local benefits! Then read all about luxury romantic getaways in some of the most secluded locations in Asia, amazing MICE activities and a lot more.

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3 - 4 OFF THE GRID LUXURY ROMANTIC GETAWAYS Find out how veering off the beaten path to reimagine adventurous routes and destinations in a luxurious way allows guests to take their romantic getaway to the next level.

5 - 6 CELEBRATIONS IN ASIA What better way to elevate a client’s experience of a destination than to plan their holiday around one of its more remarkable holidays? Here’s a roundup of some of our favourites.

9 - 10 ASIA’S DO’S AND DON’TS Because first impressions can only be made once, help guests put their best feet forward with this guide to etiquette in Asia.

13 - 14 AMAZING MICE ACTIVITIES Everyone knows that the quality of a MICE event is based on the summary of its parts. Here are some of the very best MICE activities across Asia to get you thinking about what's possible.

17 - 20 FOCUS ON MYANMAR Through the insights of Xavier Robles Rentero, GM of EXO Myanmar, find out how we're leveraging the effects of tourism to affect positive change in Myanmar.

21 - 22 DON’T MISS THE RIDE! FAMILY ADVENTURES IN ASIA The results are in: family adventure travel is on the rise in Asia. Learn more about this growing travel trend and what you can recommend to your clients.

23 - 24 EXO INTRODUCES RESPONSIBLE SHORT TOURS & EXPERIENCES Our responsible tours and experiences allow guests to make informed decisions about their travels, ensuring that their presence in destinations is felt positively.

27 - 28 VIBRANT MARKETS OF ASIA Round up of famous markets in Asia along with a short description of what makes each of them unique, special and worthy of visiting. www.exotravel.com 02 LUXURY ROMANTIC GETAWAYS

WITH BOUNDLESS NATURAL BEAUTY, ABUNDANT FINE DINING, CHARMING TRADITIONAL CULTURES AND INCREDIBLE HOTEL CHOICES, ASIA ABOUNDS WITH PLACES RIPE FOR A ROMANTIC GETAWAY. ONLY A FEW, HOWEVER, OFFER THE UNIQUE BALANCE OF PRIVACY, ADVENTURE AND ROMANCE THAT THESE OFF-THE-GRID EXPERIENCES HAVE. Wa Ale Island, Mergui Archipelago, Myanmar

PARADISE ECO RESORT ON WA ALE ISLAND MYANMAR

This intimate and luxurious retreat sits in a beautiful protected cove on the island of Wa Ale in the exotic Mergui Archipelago. Pristine beaches and majestic rock formations make the island ideal for adventure activities as well as relaxation. Couples enjoy barefoot luxury in a sustainable manner to create unforgettable memories.

EXCLUSIVE DANUM VALLEY MALAYSIA

With only 30 individual chalets situated in the pristine rainforest of Danum Valley, guests get to relax at the private sanctuary of Borneo Rainforest Lodge. There they will have a chance to get in touch with nature and explore the many trails of the surrounding area. ROUNDINGS. RAJA AMPAT EXPEDITION ON ALILA PURNAMA Inspired? Browse our INDONESIA

LUXE by EXO site for Escaping to the picturesque islands of West more romantic options Papua on a seven-day cruise aboard the lavish and contact our regional Alila Purnama, guests discover the fabled beauty luxury specialists who will of alluring Raja Ampat. While lazing the days graciously craft a journey away on board the luxurious boat, guests are for your guests. surrounded by some of the world’s most exotic flora, fauna and marine life and enveloped in otherworldly surroundings.

www.exotravel.com 03

LUXE BY EXO DIRECTOR MAEVE NOLAN '

Whether it’s planning a honeymoon, celebrating an ' anniversary or rekindling the spirit of adventure, couples can find their perfect retreat in Asia. Off-the-grid locations promise the ultimate experience of privacy and romantic ambience while also quenching guests' thirst Wa Ale Island, Mergui Archipelago, Myanmar Wa Ale Island, Mergui Archipelago, Myanmar for exploration.

LUXURY MIE EXTENSION JAPAN

While discovering Japan’s hidden gem on a stylish getaway to the Mie Prefecture, guests visit Japan’s holiest shrine, meet famed Ama shellfish divers and explore the area’s unique coastal culture. With a stay at the luxurious Amanemu Resort, they’ll indulge in fine dining and soak in private hot springs - the perfect romantic escape that balances exploration and first-rate relaxation.

AN INTRODUCTION TO GANSU, THE LITTLE TIBET CHINA

Once a major stop on the Silk Road, Gansu is a little-known corner of China filled with culture, but without the crowds. Boasting a fascinating mix of beliefs and customs, guests will see incredible relics left behind by Silk Road traders and explore incredible natural wonders, from highland lakes to windswept grasslands. A culturally-rich experience guaranteed to create extraordinary memories for couples.

Rainbow Mountains, Zhangye Danxia National Park, Gansu, China

www.exotravel.com 04 2019 DAR CALEN

INCelebrations ASIA One of the fascinating things about Asia is its abundance of unique holidays, and to help you plan your guests’ trips around these fun, vivacious and truly authentic experiences, we’ve rounded up our favourites from each of our 10 destinations.

CHINA HARBIN ICE FESTIVAL 24 Dec - 28 Feb

While spending a full day in this one- of-a-kind festival, guests can wander around amongst massive ice sculptures built with a level of technical mastery that makes it magical. Meanwhile, guests can take in the other incredible sights and wonders of Harbin, home to SINGAPORE the cultural crossroads between Russia MALAYSIA THAIPUSAM and China. GAWAI DAY 21 Jan 31 May - 1 June Little India comes alive during this colourful annual procession Celebrated by the indigenous Dayak people where Hindu devotees seek of Sarawak, Malaysia, this day marks a time blessings, fulfill vows and to give thanks to bountiful rice harvests and offer thanks. Watch devotees to welcome the new farming season. The undertake the sacred task largest religious celebration in the region, of body modifications like official ceremonies are merely a prelude to spiked tongues, beautifully the real fun: feasting, dancing and plenty of decorated kavadis and perform rice wine or tuak tasting across Sarawak. death-defying rituals as a way of spiritual offering to Lord Subramaniam who represents the destruction of evil.

LAOS PI MAI FESTIVAL 14 - 17 April

Similar to Thailand’s Songkran ‘Water THAILAND Festival’, Lao New Year or ‘Pi Mai’ is celebrated in a similar fashion, but with PHI TA KOHN FESTIVAL a touch more finesse. During this week- 5 - 7 July long celebration, guests are likely to be blessed with water everywhere they In an unassuming town called Dan Sai in go. Pi Mai is best experienced in Luang Loei, in the northeast of Thailand, there Prabang where, religious practices aside, is an infamous festival celebrated with a the festivities culminate in a much- boisterous parade of men disguised with anticipated beauty contest, where locals colourful traditional masks. Combining compete for the title of Miss Laos New joyful spirits with a fear of the unknown, the Year or Nang Soukhane! festival is rooted in local legends of demons and ghosts, and is not to be missed! www.exotravel.com 05 2019 DAR CALEN

Keep up to date with the public holidays in our destinations here:

JAPAN GOLDEN WEEK End April – Early May

This week-long celebration packs a VIETNAM cluster of Japanese national holidays WANDERING SOULS into one unforgettable week. From DAY/GHOST FESTIVAL the celebration of Emperor Showa’s birthday, Constitution Day and even 15 August Children’s Day this much-anticipated week of festivities is one of the best Built on the Buddhist belief that a times of the year to witness Japan’s person’s soul is sent to heaven or hell traditional and more ‘leisurely’ side. when they die, Wandering Souls Day is the day where these souls get to return for a ‘visit’ back to earth. This is a great time to see temples and homes brought to life with rituals INDONESIA and offerings to welcome the dead. BALIEM VALLEY FESTIVAL 7 - 10 August MYANMAR

In one of Indonesia’s most spectacular TAUNGGYI FIRE celebrations, upwards of a thousand BALLOON FESTIVAL warriors from various Papuan tribes 5 - 11 Nov dance in local regalia to traditional Pikon music while taking part in an epic mock war face off. Guests get to witness Celebrated in the city of Taunggyi, warriors performing ancient rituals just north of Inle Lake, the bright with decorated spears and arrows in a and blazing Fire Balloon Festival carnival-like atmosphere unlike any other. marks the end of rainy season. Tens of thousands of revellers visit the city days before to watch handmade paper balloons laden with elaborate candle designs and fireworks take to CAMBODIA the skies. WATER FESTIVAL 10 - 12 Nov

Called Bon Om Tuk in Khmer, this festival celebrates the end of the rainy season and is marked by the seemingly miraculous reversal in flow of the beloved Tonle Sap River. Up to a million people throughout Cambodia flock to the riverbanks in Phnom Penh and Siem Reap for festivities including boat racing, fireworks and concerts.

www.exotravel.com 06 www.exotravel.com 07 NORA BURI RESORT & SPA KOH SAMUI, THAILAND The luxury resort & spa on the northern of famous Chaweng Beach. www.noraburiresort.com

Your next great adventure awaits you in the world’s oldest evergreen rainforest, Khao Sok National Park, where nature knows no bounds.

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www.exotravel.com 08 ASIA'S

With its strong connection to the past, Asia's incredible cultural diversity means that, sometimes, even the most well-meaning of visitors can run astray with the DO'Sregion's sometimes enigmatic social norms. What may be polite in Western society can sometimes have very different meanings in Asia. Helping to decode the mysteries of Asia's do's and don'ts, here are a few of the most common mixups that can happen.

COVER UP IN REMOVE BE RESPECTFUL MIND YOUR TIPS: TEMPLES AND SHOES BEFORE OF IMAGES OF PLACES OF ENTERING HOMES THE BUDDHA AND For many western travellers AND SOME LOCAL coming to Asia, tipping can WORSHIP: MONKS: be a source of confusion. BUSINESSES: Although tipping is generally However tempting it may One of the biggest social not expected, it is certainly be to dress according to the For most western travellers, blunders one can make in appreciated in most and tropical heat, guests should the need to remove shoes certain parts of Asia is to has become increasingly cover up when entering before entering Asian private inadvertently disrespect common over the years temples and places of homes will come as no images of the Buddha or to throughout Southeast Asia. worship. For both women and surprise. What many don’t make inappropriate contact Japan is a notable exception men, this means covering know is that sometimes with a monk. Buddha images, to this, though. Despite the shoulders, while women this also applies to small whether they are figurines or best of intentions, tipping is should also cover their knees. businesses, which often pictures, should be handled frowned upon and can even Pro tip: encourage guests double as family homes. As with care. Placing things on be seen as insulting in Japan. to carry a lightweight shawl a general rule, if there are or above them is frowned or linen in their day bags for shoes lined up outside the upon, as are tattoos of the COUNTRIES IT APPLIES TO: impromptu temple visits. door, it’s best to take your Buddha which should be Pan Asian, but especially shoes off as well. covered if guests have them Japan. already. Additionally, monks COUNTRIES IT APPLIES TO: COUNTRIES IT APPLIES TO: are not allowed to come in Pan Asian, but particularly in Pan Asian. physical contact with women, Buddhist, Hindu and Muslim who should keep a respectful areas. distance when interacting with them.

COUNTRIES IT APPLIES TO: Especially Thailand, Vietnam, Cambodia and Myanmar.

www.exotravel.com 09 DONT'S

POINT FINGERS TALK ABOUT PUBLIC DISPLAYS MIX HALAL OR FEET: LOCAL POLITICS: OF AFFECTION: CUTLERY

Pointing is a bit of a tricky For guests who are When strolling down an Particularly in areas with a one, as different countries in particularly knowledgable exotic beach in Asia, it’s sizeable Muslim population, Asia tend to do it in different about global news or history, only natural that romantic great care should be taken ways, and it can easily be this can sometimes be a travellers would feel inclined not to mix cutlery used to construed as rude. As a tricky one to avoid. It’s only to share their love with one consume non-halal food with general rule of thumb, it's natural that, when guests another. Although times cutlery used to consume best to avoid pointing with spark up conversations are changing quickly, most halal food. In markets and feet or index fingers, as these with the local guide or other countries in Asia remain other public eating places, are seen as particularly locals, ‘insider’ perspectives substantially conservative there are typically separate offensive in some countries. will be a topic of interest. in this manner. Accordingly, collection bins for each which When language barriers However, in some countries public displays of affection guests should be encouraged exist, though, pointing can in Asia, this can not only be should typically be avoided. to be aware of. sometimes be unavoidable frowned upon in terms of This is particularly true in or so, to avoid any accidentally manners, but can even get near places of worship. COUNTRIES IT APPLIES TO: insulting gestures, a safer both the guest and local in Particularly in Indonesia and alternative is to indicate trouble legally. As such, these COUNTRIES IT APPLIES TO: Malaysia. direction by signaling with are topics better off avoided. Pan Asian, but especially in the entire hand instead. Indochina, Indonesia and COUNTRIES IT APPLIES TO: Malaysia. COUNTRIES IT APPLIES TO: Especially Thailand, Especially Thailand, Vietnam Cambodia and Myanmar and Cambodia.

www.exotravel.com 10 A UNIQUE STYLE Since 1930

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Almanity Hoi An Wellness Resort

www.exotravel.com 11 Hoi An Trails | Exo Print Ads Artwork (W) 190 x 65.5 mm

Inspiring Family Vacation

Centrally located between Cua Dai beach and the Hoi An town, Hoi An Trails Resort & Spa is well-appointed 100 rooms, a scrumptious on-site dinning and tranquil setting where dedicated to relaxation and serenity. The perfect holidays for couples and families provides a tranquil, tropical oasis in the center of UNESCO-listed Hoi An. The mix of traditional and contemporary rooms have been recently refurbished with private balcony or garden access overlooking to the charming courtyard garden, pool or 276 Cua Dai Rd, Hoi An, Vietnam paddy in the peace of local lifestyle T +84 (0) 2353 923 999 Take an culinary adventure around the world at the buffet-style, choose [email protected] from Western and Vietnamese especially “Pho” at Moc Restaurant, inspired by the authentic Vietnamese dishes at the hotel’s cooking class, www.hoiantrailsresort.com.vn enjoy cheese platter and cocktails at the Banana Bar.

www.exotravel.com 12 AMAZING MICE ACTIVITIES

For over 25 years, 1 SINGAPORE EXO has built an GARDEN CITY

impressive portfolio of OF SINGAPORE 2 bespoke events across its 10 destinations, With a visit to Gardens by the Bay, establishing specialist guests will have no question as to why Singapore is known as the teams in every country. 'Garden City'. There, massive vertical- Our highly experienced garden Supertrees create a surreal MICE departments have and futuristic atmosphere that will delivered seamlessly set the tone for an amazing event in 3 organised trips ripe with Singapore. imaginative, authentic experiences tailor-made 2 MYANMAR 4 CAMBODIA to suit each client’s IMPACT DAYS BIKING IN THE needs. WITH DOH EAIN COUNTRYSIDE

Whether they are large In this feel-good activity, guests Guests enjoy a leisurely 15km ride scale conferences or participate in a renovation project in through the countryside en route to memorable incentive Yangon to create eco-friendly spaces the village of Roluos for a taste of such as playgrounds and gardens to rural Cambodia, with plenty of stops trips that also showcase benefit local families. along the way. the destinations at their best, here are some of our most amazing MICE activities to spark your 3 CHINA 5 INDONESIA imagination! PICNIC ON THE CATAMARAN GREAT WALL DAY WITH CSR ACTIVITY Guests not only have a chance to see and walk along the Great Wall of Guests enjoy a private luxury China, but also enjoy a healthy and catamaran cruise to stunning Nusa eco-friendly picnic while taking in Lembongan Island and take part in the incredible sights of this iconic an adopt-a-coral programme to help Wonder of the World. restore local marine habitats.

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6 JAPAN 8 THAILAND 10 MALAYSIA HIKING IN STAR CLIPPER MULTICULTURAL HAKONE AND KUALA LUMPUR TAKAYAMA Charter one of these luxurious ships and cruise through southern To experience the city’s uniquely Thailand’s jaw-dropping scenery Guests hike through a wild forest in spiritual architecture and multi- of pristine paradise islands. ethnic make up, guests first visit Hakone and Takayama. As this is an Guests enjoy top-class service activity operated exclusively by EXO Thean Hou Buddhist Temple for a and entertainment while spending special lion dance performance Events, it can be catered to guests of laissez-faire days aboard. any age and physical aptitude. before visiting Sri Mariamman Temple for a private blessing from a Hindu priest. There is also time set aside to wander the city’s 7 LAOS 9 VIETNAM vibrant streets for a truly cultural PETANQUE & CATERED experience. PASTIS APPETISER LUNCH IN CO LOA TOURNAMENT VILLAGE

Guests participate in a traditional Guests embark on a half-day escape As always, our petanque contest accompanied from the hustle and bustle of Hanoi experts are on hand by pastis, a charcuterie aperitif to cycle through a charming local to make any event and Beer Lao, unique cultural village while exploring Vietnam’s imaginable happen. inheritances from the French rural communities, meeting friendly Simply drop us an colonial era. local people and tasting traditional enquiry here: local cuisine. www.exotravel.com 14 www.exotravel.com 15 Venture into the pristine jungle and discover Cambodia’s untouched wilderness.

In partnership with +855 966 410 783 | www.cardamomtentedcamp.com | [email protected] www.exotravel.com 16 www.exotravel.com 17 FOCUS ONMYANMAR

Perhaps no region in the world has seen a more dramatic rise in tourism over the last few decades than Asia. Having called the region home for more than 25 years, few players in the industry have borne greater witness to this change than us.

Shortly after becoming the first foreign-owned tourism company in Vietnam in 1993, Myanmar was our second operating destination.

As a country that only recently emerged from decades of isolation, Myanmar is, in a sense, the ultimate testbed for the transformational effects of tourism.

www.exotravel.com 18 EEPING THE MAGIC IN MYANMAR

KWhere we choose to travel can have a huge impact on the places we visit and those living in them. We’ve seen how popular travel destinations succeed and then struggle in the face of unpredictable changes in an ever-evolving industry.

Through the insights of Xavier Robles Rentero, GM of EXO Myanmar, find out how EXO Myanmar harnesses the HOW DOES EXO ENSURE THAT benefits of tourism to affect positive TOURISM BENEFITS LOCALS change in the country in light of its DIRECTLY BOTH ECONOMICALLY current political and social situation. AND SOCIALLY?

FIRST, WHY IS IT IMPORTANT Our teams are constantly looking for new FOR TOURISM TO THRIVE IN and innovative ways to create socially MYANMAR? conscious and responsible tours. Whether it is ensuring respectful interaction with locals by encouraging genuine It is vital for tourism to succeed in discussions between them and travellers Myanmar not just for the country’s or working with social businesses by economy but also socially for the contributing at least 30% of the proceeds Burmese people. Economically, I see it to help disadvantaged or at-risk groups. as a trickle down effect – from a simple We have many, many examples of tours booking, revenue flows down the supplier and experiences that positively impact chain from hotels and retail, all the way locals both by preserving the natural down to the trade and craftsmen who and cultural heritage of their beautiful help build the infrastructure. Tourism homelands, as well as aiding in the doesn’t just generate income for those socioeconomic development of their involved in the tourism industry, it helps communities. create business opportunities, jobs and thus improves the livelihoods of Burmese Innovative touring opportunities like people as a whole. Socially, tourism is these help to pave the way for a better a vital window to the outside world for future in Myanmar by harnessing the Burmese people. Especially for youths transformative power of travel and using and young adults who are both curious it for good. To do this, we work not only about the outside world and eager to with the locals, but for the locals and are share their lives with visitors. honoured to do so - not just for our own betterment, but for the betterment of the country we’ve called ‘home’ since 1995. OUR RECOMMENDED RESPONSIBLE PRODUCTS

MAKE A DIFFERENCE IN YANGON

THE OTHER SIDE OF YANGON - AN ISLAND ADVENTURE

www.exotravel.com 19 `

Visit Myanmar, meet ` the people and enjoy the country. It will be a positive exchange and experience for you and them

Xavier Robles Rentero, GM of EXO Myanmar

A PEEK INTO EXO MYANMAR

95%: Percent of staff that is local (85% female)

FOR GUESTS WANTING TO AFFECT POSITIVE CHANGE IN MYANMAR, IN YOUR 65%: Percent MIND, WHAT IS THE BEST WAY TO DO SO of revenue that BEYOND SIMPLY VISITING? goes back to local communities and I would say to buy from and support local 65% small business, businesses as much as possible. Myanmar is including guides developing a large community of entrepreneurs & transportation offering services and products to both locals and suppliers visitors. By supporting them we make a direct positive impact in the communities by helping them to succeed, grow and improve through experience 17.8 KG 17.8kg of waste and also to generate job opportunities that set a per person in our foundation for future entrepreneurs to grow. Yangon office, with a goal of reducing the There are also a number of ways to support local 10 KG number to 10kg communities through several NGOs by travelling with EXO. With no additional costs, guests are supporting development projects that our not- for-profit arm, EXO Foundation supports. From View the projects we plastic and waste reduction with refillable bottles support here: to avoiding single-use wet towels and many more, www.exofoundation.org/ there are also ways to assist beyond their travel projects-in-myanmar period.

www.exotravel.com 20 Don’t Miss the

` With its perfect Matt Blench, combination of nature & Adventure Director

Ride! culture, Asia is poised to FAMILY ADVENTURES become a major destination ` IN ASIA for family adventure travellers. While the world around us changes, so too do the demands of clients looking to elevate their life Until recently, adventurous family travellers coming experiences through the lens of to Asia have been limited in options by varying travel. fitness levels, logistical hurdles, heightened safety requirements and poor infrastructure in more ‘adventurous’ destinations. As the intermediary between agents and guests, we’re in the If there’s one thing Asia has proven to be amply true unique position to gauge travel over the last decade, it’s that progress comes quickly. Destinations that would have once qualified as trends from the perspective of ‘pushing the limits’ are now not only safe and easily both market demand and guest doable but, with the support of an experienced in- satisfaction. destination DMC, can offer surprising comfort.

With the experience that comes with 25 years of Over the past year, one thing has operations in Asia, with more than 20 of those years grown increasingly clear: family spent doing Adventure-focused tours, we’re well adventure travel is on the rise and positioned to maximise the opportunity that exists for will continue to grow in 2019. adventure-focused family tours that will provide your guests with unforgettable experiences.

Here’s a roundup of some great options to suggest to your clients:

www.exotravel.com 21 THAILAND THAILAND FAMILY ADVENTURE

Whether ziplining through the jungles of Chiang Mai, mingling with Asian elephants, snorkelling in the prismatic waters of the South or kayaking the jade-green waters of Phang Nga Bay, this tour is a treat for the whole family.

CAMBODIA FAMILY AND FRIENDS INCREDIBLE CAMBODIA ADVENTURE

Stepping back in time to uncover the fascinating history of Angkor is made fun for the entire family on this action-packed adventure through Cambodia. Whether by bike, ATV or zipline, an educational vacation has never been so enjoyable!

MYANMAR FAMILY MULTI-ACTIVITIES ADVENTURE

Guests discover the ‘land unlike any other’ on an unforgettable journey by foot, bike and kayak to ‘unseen’ and iconic places, including plenty of cultural interaction along the way and a memorable homestay that families won’t soon forget.

INDONESIA BALI FAMILY CULTURAL ADVENTURE

On a fun-filled adventure on the ‘Island of the Gods’, the mystique of Bali reveals itself to guests in the guise of adventure through wanderings of ancient villages, volcano explorations, stand up paddle boarding and, of course, plenty of beach and temple time.

www.exotravel.com 22 INTRODUCES RESPONSIBLE SHORT TOURS & EXPERIENCES By leveraging our position within Asia’s tourism industry to affect positive change in the region, our goals have always been the same: to leave people and places better than we found them and to preserve and protect Asia’s natural and cultural heritage for future generations.

Through the guidance of EXO Foundation, we’ve taken a big stride toward these goals by implementing a new way for agents to make informed decisions about their guest’s travels and ensure their visits have the lightest footprints and most positive impacts possible.

Following in the success of our sustainable hotel rating CARBON FRIENDLY system, we’ve created five categories to assess our short tours and experiences from a responsible travel perspective. Involves walking, trekking, cycling or Those that were found to be exceptionally responsible in one alternative forms of transportation that of these categories have been given a special denotation to avoid carbon emissions. In cases where the indicate which category they excel at: use of motorised vehicles is unavoidable, carbon emissions are automatically compensated through our voluntary carbon-offset strategy.

CULTURAL INTERACTION LOCALS BENEFIT

Places an emphasis on authenticity and the No less than 30% of the cost of the tour respectful exchange of cultural knowledge is given back directly to local people for through direct interaction with local people, the improvement of their living conditions. experts and families who, in turn, benefit A strong emphasis is placed on the directly from visits by guests. transparent and fair distribution of tourism revenue which is ensured through the self- operation of all services.

SOCIAL IMPACT MAKING A DIFFERENCE

Through the purchase of local products Includes direct financial donations or services, these experiences provide benefiting non-profit organisations that exceptional direct benefits to social aid disadvantaged members of society, businesses, vocational training centres promote local arts and culture or protect and other institutions deemed beneficial to the local environment. These products also local communities and people. include workshops or activities promoting sustainable ways of living. www.exotravel.com 23 When designing holidays for clients, agents can now quickly assess the benefits of an experience or short tour based on what icons it displays. Furthermore, if they prefer to do so, agents can now filter experiences and short tours based on these categories to make it even easier to ensure their guests are travelling responsibly.

Please forward any questions or enquiries regarding these new categories of travel to EXO Foundation, who would be happy to explain in further detail how we’re harnessing the power of travel for good: [email protected]

www.exotravel.com 24 www.exotravel.com 25 Pullman Luang Prabang Ban Pong Wanh, Luang Prabang, Lao PDR T. +856 (0) 71 211 112 E. [email protected] pullman-luangprabang.com

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www.exotravel.com 26 ibrant There is no better way to experience local culture at its purest and most Vvibrant form than a visit to a local market. In Asia, this is heightened with unique settings, endless haggling and some of the most exotic products imaginable. See, hear, smell, touch and get a taste of the locals’ everyday lives in these vibrant markets of Asia.

JADE MARKET Mandalay, Myanmar

For an entrance fee of not more than $2USD, venture in to a mass of jade traders haggling, hawking and polishing their wares. This market on the 87th street opens early morning and is a great place to observe craftsmen cutting and polishing jade and merchants making deals over cigarettes and tea.

BAC HA MARKETS Bac Ha, Vietnam

Once a week, from sunrise till 2pm on Sundays, an explosion of colour, activity and local trading takes place at the town of Bac Ha, in the mountains of Sapa, in northern Vietnam. There, guests will see local minority groups dressed in traditional attire, many of whom have come to the markets from great distances by foot or ox cart.

SUKAWATI ART MARKET Bali, Indonesia

Every day from 8am-7pm since the 1980s, this market has filled with paintings, wooden sculpted figures, handicrafts and handmade products. Located just 20km from the main tourism hub in Bali, it is definitely worth a visit to find the best prices for locally made artisanal products and fabrics.

www.exotravel.com 27 AMPHAWA FLOATING MARKET Mae Klong River, Thailand

Just 90 minutes away from Bangkok, this weekend market is a great day trip to escape from the city to see local life on the waterways of Thailand. See the canals come to life where boats zip around and sellers yell their goods. Pull up for hot grilled seafood or hop on a boat for a tour around the area, there are always many things happening here.

NIGHT MARKET Luang Prabang, Laos

Just like everything else in the magical country of Laos, the night market is quite the spectacle to take in after a long day of exploring. Partake in the glorious all you can eat vegetarian buffet (for just $2USD). The Luang Prabang Night Market features seemingly endless rows of handmade Laotian crafts!

PANJAIYUAN JALAN ALOR ANTIQUES STREET FOOD MARKET NIGHT MARKET Beijing, China Kuala Lumpur, Malaysia

Arrive at this market early in the Once evening comes, the streets of morning on weekends for the best Jalan Alor come alive with activity. bargains. Home to over 3,000 stalls of Some of the best culinary delights antiques and family heirlooms, this is are found right at these sidewalks in the place to go for life-sized terracotta row after row of hawker stalls. Bring warriors, vintage photographs, porcelain an appetite and indulge in savoury vases and figurines, Qing-style furniture and sweet delights like satay, laksa and much, much more. and cold creamy bowls of chendol.

NISHIKI MARKET Kyoto, Japan

Also known as ‘Kyoto’s Kitchen’ to the locals, this long shopping street dates back several centuries with many of the family-run establishments specialising in one particular type of food. Find handmade pickled vegetables, tofu, rice crackers, yakitori chicken and other staples of Japanese cuisine.

www.exotravel.com 28 www.exotravel.com 29 Plataran Bromo Resort & Venue With the concept of harmonizing adventure, culture, and nature, and strategically located at the gateway of Bromo Tengger Semeru National Park, Plataran Bromo provides a one-stop destination where guests can immerse in the natural beauty of Bromo through comfortable and chic lodging, authentic gastronomy, rich cultural entertainment, and nature-inspired activities. Discover more at www.plataran.com

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Plataran Heritage Borobudur Hotel & Convention Center Relax in the quiet re nement of the hotel’s 75 rooms and suites designed in a combination of comfort and timeless colonial style. Relish the epicurean pleasures of two restaurants, a rooftop bar, and the only convention center in the area, perfect for personal or corporate functions. Discover more at www.plataran.com

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Plataran Phinisi Ambasi Experience a private, intimate and unforgettable day trip or luxury liveaboard experience aboard Plataran Phinisi Ambasi, equipped with three luxurious double cabins and one twin cabin for an incredible liveaboard sailing experience.

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ENRICHING VILLAGE EXPERIENCE www.pramanawatukurung.com | [email protected] | +62361 981799 | Managed by PRAMANA www.exotravel.com 30 䄀倀䔀䄀䌀䔀䘀唀䰀䰀夀䠀伀䴀䔀倀甀爀椀匀甀渀椀愀刀攀猀漀爀琀渀攀猀琀氀攀搀椀渀椀琀猀漀眀渀猀攀挀氀甀搀攀搀瀀氀愀挀攀猀甀爀爀漀甀渀ⴀ 搀攀搀戀礀琀栀攀渀愀琀甀爀愀氀漀昀攀渀瘀椀爀漀渀洀攀渀琀猀甀挀栀愀猀戀攀愀甀琀椀昀甀氀爀椀挀攀瀀愀搀ⴀ 搀椀攀猀Ⰰ 眀愀琀攀爀Ⰰ 挀漀挀漀渀甀琀琀爀攀攀猀愀渀搀䈀愀氀椀渀攀猀攀琀爀愀搀椀琀椀漀渀愀氀瘀椀氀氀愀最攀 ⸀ 䤀琀椀猀漀渀攀漀昀愀挀挀漀洀洀漀搀愀琀椀漀渀椀渀甀戀甀搀琀栀愀琀氀漀挀愀琀攀搀漀渀氀礀㄀洀椀渀甀琀攀猀昀爀漀洀琀栀攀挀攀渀琀攀爀唀戀甀搀䈀愀氀椀Ⰰ 愀栀漀洀攀漀昀愀爀琀愀渀搀挀甀氀琀甀爀愀氀⸀ 倀甀爀椀匀甀渀椀愀椀猀搀攀爀椀瘀攀搀昀爀漀洀䈀愀氀椀渀攀猀攀眀漀爀搀倀甀爀椀椀愀渀搀匀甀渀椀愀愀⸀ꀀ倀甀爀椀ꀀ 洀攀愀渀愀栀漀甀猀攀漀昀䬀椀渀最最愀渀搀ꀀ匀甀渀椀愀ꀀ洀攀愀渀焀甀椀攀琀漀爀瀀攀愀挀攀昀甀氀氀

䨀氀⸀ 吀椀爀琀愀吀愀眀愀爀Ⰰ 䈀爀⸀ 䄀戀愀渀最愀渀Ⰰ 唀戀甀搀䈀愀氀椀㠀㔀㜀㄀䤀渀搀漀渀攀猀椀愀 ⬀㘀㈀㌀㘀㄀㤀㔀㠀眀眀眀⸀瀀甀爀椀猀甀渀椀愀爀攀猀漀爀琀⸀挀漀洀

www.exotravel.com 31 TAKEFRANCOIS 5 General Manager GUILLOT EXO LAOS

Hailing from France, Francois fell in love with laidback Laos during a three-year journey through Southeast Asia and chose to settle down there in 2006, where he has lived ever since. Having worked with EXO in a number of roles ranging from direct sales and office management to being our first Adventure manager, Francois’ roots in both Laos and EXO run deep. His extensive managerial experience is driven by a passion for innovation and exceeding expectations while his depth of knowledge is that of a true local.

HOW HAS LAOS WHAT IS THE BEST IN WHAT WAY HOW DOES EXO LAOS WHERE DO YOU SEE CHANGED IN THE WAY FOR GUESTS DOES LAOS STAND LEAD THE WAY IN TOURISM IN LAOS LAST 10 YEARS? TO EXPERIENCE THE OUT FROM OTHER SUSTAINABILITY? GOING IN THE NEXT ‘REAL’ LAOS? DESTINATIONS IN TEN YEARS? THE REGION?

The country has Laos has many faces Authenticity. From its Since 2016, we have Tourism will continue to definitely opened up but, in my opinion, to people and culture to the been the only DMC that grow with investments and became a lot more experience the real natural landscapes. That is Travelife certified and coming in, and there will accessible for travel. Laos is to get a waft Laos was once been our certification has just be better infrastructure Lao Airlines, the national of sweet life and feel considered ‘lagging’. In been extended to 2020. all over Laos in the carrier, tripled its fleet the palpable sense of terms of development, This is an affirmation coming years. A railway and opened many new harmony that resonates tourism has become from the industry from northern Laos to regional routes. Other throughout the country. the country’s major that we have aligned Vientiane via Luang airlines like Thai Airways, To do this, it’s important advantage. Landlocked our operations to be Prabang is under Vietnam Airlines, Silk to schedule downtime with a fascinating recent sustainable across the construction and should Air, Air Asia and more between visits to iconic history, Laos offers a entire spectrum of the be operational in 2021. now fly daily from the places and allow your timeless atmosphere tourism supply chain, This will significantly big regional flight hubs guests to soak up the while, in recent times from environmental shorten transfer times to Vientiane, Luang country’s quaint, laissez- also providing all the issues, biodiversity and offer an alternative Prabang and Pakse. To faire atmosphere. facilities a modern protection and human route for overland travel add, with the constant traveller looks for. rights to labour relations through the country. improvement to road This is the ultimate and community Some more obscure networks each year, it’s luxury nowadays! Take For example, its development. It’s a big off-the-beaten-track now easier than ever to time to observe local life mountainous geography, source of pride for all provinces such as the travel through Laos. like fishermen throwing the maze of riverways, of us! Khammouane Province nets into the Mekong, pristine nature and in Central Laos will also Above all, the tourism farmers working on rice waterfalls, quaint towns, We are always looking soon reveal their full and hospitality industry fields or simply stroll UNESCO World Heritage for new and innovative potential with these is much more developed among the back alleys sites and an abundance ways to promote more accessible routes. and professional today. of Luang Prabang in the of hilltribe communities responsible tourism. It’s much easier to find late afternoon when the are all waiting to be We only work with Also, because Laos accommodation during light becomes golden, discovered. Coupled with elephant camps that opened up to tourism high season or to book the gongs ring in the the laid-back attitude of meet our guidelines slightly later than its skilled guides. There temples and children the Laotians, the country and actively promote neighbouring countries, is now a large range play on the streets retains a distinct culture products that benefit there is still a chance for of hotels in the main after school under the and way of life found local communities and the industry to develop touristic spots – from watchful eyes of elders. nowhere else in the the environment. Guests in a direction that can charming boutique Taking your time is the region. It's tranquility are also encouraged to maximise the positive hotels to luxurious best way to experience is almost indescribable follow our guidelines to impacts of tourism. Its 5-star properties. the real Laos and to and the friendliness of maximise the positive government, industry understand why the the locals make it the impact of tourism. players and Laotians We have seen many culture is so special. perfect place to visit Refillable bottles are themselves can learn major hospitality brands for a transformative given to each traveller from how tourism has opening new properties getaway. and we have recently developed in the region and look forward to even stopped offering wet and choose a model more investments that wipes to our guests. that is most suitable for are in the pipeline. the country’s tourism development.

www.exotravel.com 32 Your portal and one-stop-shop for all things EXO, Agent Hub is the place to go for booking tools, hotel promotions, webinars, weather reports and much, much more.

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BOOKING WITH EXO

Your portal and one-stop-shop for all things We offer a variety of ways to book or enquire about our services. Whether EXO, Agent Hub is the your preference is via the web, email, telephone or visiting one of our regional place to go for booking tools, hotel promotions, offices, our expert teams are standing by ready to answer any questions and webinars, weather reports process your bookings. and much, much more.

GO DIGITAL OUR SALES ASIA BY EMAIL The Agent Hub on our OFFICES For a quick and easy v website offers several Want to discuss response, contact our options for online options via one of our reservation teams booking and enquiries. international sales in Asia by email. We v With EXO Connect, all offices? No problem, we make every effort to v ten of our destinations have dedicated teams respond within 24 hours are instantly bookable standing by, ready to for simple enquiries online, and our XML assist you via phone or and within 48 hours feed plugs directly into email, with any advice for more complex your internal systems or insider information enquiries. making bookings easier you require. than ever.

We understand the benefits of a good working OUR relationship. With our partners, we share a common commitment to the professional delivery of unique travel COMMITMENT experiences and providing an uncompromising level of TO YOU service. To that end, we offer the following:

A TIMELY RESPONSE possible. Our preferred suppliers AN INVESTMENT IN We know that a fast response are all subject to regular and PRODUCT DEVELOPMENT is imperative for success in our rigorous inspections. Our product teams are based industry, and we are committed in every destination ensuring to responding to every enquiry CONSULTATIVE AND authentic, immersive and the same day or, at the most, WELL-TRAINED STAFF innovative experiences that within 24 hours. We ensure our teams are the can only be sourced from most knowledgeable, and living and breathing the A PROFESSIONAL qualified in the business through destinations on a daily basis. ORGANISATION industry-leading comprehensive Using Tourplan, on which our training programs led by FINANCIAL STABILITY reservations and operations our Director of Product As part of the Apple Tree teams receive comprehensive Development. Group of companies that training, our organisation includes hotels, real estate delivers fast, consistent service SPECIALISED TEAMS AND and other asset holding and PERSONAL SERVICE companies in Asia, EXO Travel seamless itineraries throughout Whether you have a request is financially secure. our destinations. about general travel, MICE, adventure or luxury, we have HIGH QUALITY SERVICE ON small specialised teams in every THE GROUND destination to handle each area, Through strong guide training and deliver the personal service and using the best vehicles, that you deserve. we are committed to providing the highest quality of service

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EXO TRAVEL GROUP

EXO TRAVEL VIETNAM EXO TRAVEL INDONESIA EXO SALES EXO TRAVEL NORTH AMERICA Jl Bypass Ngurah Rai, No. 157, 270 West 17th Street Level 7-9, Nam Giao Building 1 261-263 Phan Xich Long Street Sanur, Denpasar, Bali, INDONESIA Suite 4I, New York, NY 10011 Phu Nhuan District, Tel: +62 (0) 361 288 821 EXO TRAVEL UK UNITED STATES Ho Chi Minh City, VIETNAM E-mail: [email protected] 5 Frankland Close, Croxley, Herts Tel: +1 (0) 212 367 8119 Tel: +84 (0) 28 3995 9898 WD3 3AR, UNITED KINGDOM E-mail: [email protected] E-mail: [email protected] Tel: +44 (0) 20 3637 0440 EXO TRAVEL JAPAN Email: [email protected] 2F & 3F VORT Akasaka-Mitsuke EXO TRAVEL LATIN AMERICA 3-11-15 Akasaka; Minato-ku Mexico city, MEXICO EXO TRAVEL THAILAND EXO TRAVEL GERMANY 22nd Floor, Smooth Life Tower Tokyo 107-0052, JAPAN Tel: +52 (1) 55 2676 5807 Rebstöckerstr 60, 44 North Sathorn Road, Silom Tel: +81 (0) 3 4580 7450 60326 Frankfurt am Main E-mail: [email protected] Bangrak, Bangkok 10500, THAILAND E-mail: [email protected] GERMANY Tel: +66 (0) 2 633 9060 Tel: +49 (0) 69 78 997 997 EXO TRAVEL AUSTRALASIA E-mail: [email protected] EXO TRAVEL CHINA E-mail: [email protected] EXO TRAVEL AUSTRALASIA 1709 Room, A building, U-Space PO Box 4045 EXO TRAVEL CAMBODIA No.8 Guangqumenwai dajie Maroubra South Chaoyang District, EXO TRAVEL FRANCE 2nd Floor, No. 111 Norodom 9, Rue du 4 Septembre Sydney, NSW 2035 Australia Beijing City 100022, CHINA Boulevard, Sangkat Chaktomuk 75002 Paris, FRANCE Tel +61 407 677 272 Tel: +86 (10) 5285 4947 Khan Daun Penh, Phnom Penh Tel: +33 (0) 1 49 490 360 E-mail: [email protected] Fax: +86 (10) 58614818 CAMBODIA E-mail: [email protected] Tel: +855 (0) 23 218 948 E-mail: [email protected] E-mail: [email protected] EXO TRAVEL MALAYSIA EXO TRAVEL BENELUX Lot No. 8A-2, Level 8A, Bay 21, 12 Route de Bretteville EXO TRAVEL LAOS Douvres la Deliverande 15 Kaysone Road, Ban Phon Sa Ad Jalan Bayu 21, Off Jalan Istiadat, Likas 88400 Kota Kinabalu, 14440 FRANCE Saysettha District, PO Box 4666, Tel: +32 (0) 4 9912 6415 Vientiane, LAOS PDR Sabah, MALAYSIA E-mail: [email protected] Tel: +856 (0) 21 454 640-3 Tel: +60 (0) 88 278 718 Email: [email protected] Scan to view the digital E-mail: [email protected] EXO TRAVEL LATIN EUROPE version of this issue of Explorer Via Eugenio Montale 7, 40013, EXO TRAVEL MYANMAR EXO TRAVEL SINGAPORE 3 Pickering Street, Castel Maggiore, Bologna, Italy No.147 Shwegonedaing Street #02-05/06 Nankin Row Tel: +39 328 7366 310 West Shwegonedaing Ward China Square Central E-mail: [email protected] Bahan Township, Yangon SINGAPORE 048660 MYANMAR Tel: +65 6438 0246 Tel: +95 (0) 1 860 4933-40, E-mail: [email protected] 860 3271, 558215 E-mail: [email protected]