2018 Annual Report BID Board of Directors 2019

Austin Kane Chair Unico Properties Retail Owner

Bahman Shafa David Kaufman Sandrena B. Robinson Vice Chair Treasurer Secretary Focus Property Group 910 Associates, Inc. LBA Realty Unimproved Property Owner Small Property Owner Office Property Owner

Jon Buerge Gina Guarascio Jennifer Hallinan DeLeon Urban Villages, Inc. Jones Lang LaSalle Hines B-7 Property Owner Large Property Owner B-5 Property Owner

Tami Door John Desmond Beth Moyski Ron Fano President & CEO, Executive Director, BID + Administrative Manager, BID + Legal Advisor, Downtown Denver Partnership Executive Vice President, Vice President, Special Districts, Spencer Fane, LLP Downtown Environment, Downtown Denver Partnership Downtown Denver Partnership Dear Downtown Denver Property Owner,

The Downtown Denver Business Improvement District (BID) represents 394 downtown commercial property owners who invest in the vitality of Downtown Denver through the funding of cleaning and maintenance services, safety initiatives, economic development, and marketing programs. In this report, you will find details of the BID’s 2018 accomplishments that help to further establish Denver as a world-class city.

The BID upheld its commitment to ensuring that the center city remains clean, safe, and welcoming for all by focusing on the following key priorities in 2018: • Expanded the Tree Health Program to provide district-wide care of all trees in front of BID properties; • Furthered the implementation of the Downtown Denver Security Action Plan; • Maintained the Permitted Alley Program and launched Between Us: The Downtown Denver Alleyways Project that placed art in five alleys; • Participated in The Mall Experience process with the City and County of Denver, RTD, Downtown Denver Partnership, and the Federal Transit Administration to identify a preferred alternative for the revitalization of the 16th Street Mall (Mall) between Market and Broadway; • Supported The 5280 concept design completion for Sherman and Wynkoop Streets; • Launched the RFP process and hosted community engagement opportunities for BID property owners to plan for the revitalization of Upper Downtown; • Implemented the Outdoor Downtown Plan by enacting policies, projects, and recommendations to improve downtown’s parks and public spaces; • Completed the sandstone repairs on the south sidewalk between Wazee and Blake Streets on the Mall; • Conducted a comprehensive inventory of all BID-owned furnishings and fixtures, developed a capital replacement plan, and began implementation; • Designed, printed, and distributed updated Downtown Denver visitor maps; • Rehabilitated 13 wayfinder signs on the 16th Street Mall; • Installed LED lighting in six additional alleys, bringing the number of lit alleys to 14. . Our work to maintain a great downtown doesn’t stop there. In 2019, the BID will: • Collaborate with the Downtown Denver Partnership, the City and County of Denver, and individual property owners to launch the Urban Forest Initiative, which will enhance 500 locations for trees in the BID over three years; • Help fund the expansion of the Denver Police Department’s ShotSpotter program to allow instant detection of gunfire in the BID; • Complete the Upper Downtown Plan; • Participate in The Mall Experience to begin implementation of the plan to revitalize the 16th Street Mall; • Complete final steps of the Security Action Plan by launching the Public Radio Network, including an ongoing stakeholder education and responsibility program; • Implement an alley art project in Upper Downtown; • Replace street light bulbs with LED lights and upgrade planters in Lower Downtown; • Increase bicycle parking by installing U-Racks throughout Downtown Denver; • Replace 1/3 of garbage receptacles with smart technology waste bins.

Together, we are investing in a Downtown Denver where businesses, visitors, employees, and residents thrive. Thank you for your continued support of and the investment in the BID.

Sincerely, BID Board of Directors Downtown Denver BID Tree Health Program

Key Stats

1,803 trees trees under one centralized Spring Plantings care system on the Mall Spread Joy 6 services offered through the Tree Health Program

$135,000 cumulative savings to BID commercial property owners

1,465 lbs. of pollutants captured “With pansies,” Miller says, “we soften the in 2018 hardscape and add enjoyment and color.” 648,325 gallons of stormwater intercepted and stored by trees in 2018 + downtowndenver.com/THP

03 04 2018 BID Annual Report / Produced by the Downtown Denver Business Improvement District Produced by the Downtown Denver Business Improvement District / 2018 BID Annual Report Downtown Denver BID Tree Health Program

Key Stats

1,803 trees trees under one centralized Spring Plantings care system on the Mall Spread Joy 6 services offered through the Tree Health Program

$135,000 cumulative savings to BID commercial property owners

1,465 lbs. of pollutants captured “With pansies,” Miller says, “we soften the in 2018 hardscape and add enjoyment and color.” 648,325 gallons of stormwater intercepted and stored by trees in 2018 + downtowndenver.com/THP

03 04 2018 BID Annual Report / Produced by the Downtown Denver Business Improvement District Produced by the Downtown Denver Business Improvement District / 2018 BID Annual Report Downtown Safety and Security: It’s All About the Team

“I had family members who refused to go to per week. “I am happiest when I can help Downtown Denver,” claims John Mize, Allied someone,” he says. Security Officer. Today, things are changing, and he is proud to be a part of it. Mize goes above and beyond the call of duty. He knows the people who spend lots of time in “The BID and the Downtown Denver downtown by name; offers to drive U.S. military Partnership are doing a lot to make downtown veterans, who are down on their luck, directly a great place to be,” says Mize. to service providers who can provide a warm meal, shower, and place to sleep; and advises compassionate residents on how to help those The Downtown Denver Security Action Plan in need without putting themselves in danger. called for private security. Today, these officers create a safe environment around the clock. Despite the tough situations Mize has Mize strolls the BID from 11 p.m. to 7 a.m. experienced, such as helping evacuees from a “This is when I am the most helpful,” he says. burning building and successfully administering CPR on a stroke victim, he remains positive Access to resources lessen as the sun and excited. “I believe in what we are trying to goes down, which is why Mize’s passion for accomplish.” Mize also acts as a mentor to the supporting those in need – a lost visitor or newer officers to ensure they feel the same way. someone experiencing homelessness – is so valuable. To the best of his ability and With all his accomplishments, life-saving stories, through careful conversations, Mize mitigates and tremendous impact on our downtown, Mize situations before they worsen. During the will not take credit without praising the entire winter, Mize connects people in need to city Allied Security team, Denver Police Department, agencies or service providers about four times and service providers. “It is a universal effort.”

05 2018 BID Annual Report / Produced by the Downtown Denver Business Improvement District Downtown Denver Security Action Plan

The Downtown Denver Security Action Plan (Plan) is a comprehensive and holistic look at how the private sector supports safety and security efforts to ensure that Downtown Denver is a safe, welcoming, and inclusive place for everyone. The Plan details more than 240 action items ranging from improved lighting to marketing programs. As of December 2018, 98% of the Plan’s initial 240 action items were complete.

Today, more than 80% of The Downtown Denver BID 6 of the 20 security officers downtown stakeholders say deploys a private security are U.S. military veterans they feel safety on the 16th team 24 hours a day, 7 and 3 officers previously Street Mall has improved. days per week. experienced homelessness.

100s of potential issues Reported crime has dropped 14 alleys along the Mall were resolved through 10% year-over-year in are permitted to support private security interactions. the BID since 2016. public health and safety.

06 Produced by the Downtown Denver Business Improvement District / 2018 BID Annual Report Asada Rico Dishes Up Tasty Food with a Smile

It’s 2:45 p.m., and a steady stream of hungry Peña has earned numerous accolades, including people are hustling to get a last-minute order in “Best Burrito” from both The Denver Post and before Asada Rico on Denver’s 16th Street Mall WeWestwordstword and “Most Delicious Burrito on 16th closes at 3 p.m. Street” from on16th.com. 5280 MagazinMagazinee listed Asada Rico as a reason to love Denver “because The kiosk’s owner, Manuel Peña, chats with his you can find killer Mexican food in really weird customers as the music coming from his kiosk places.” prompts impromptu dancing. He dishes out fresh, made-to-order tortillas wrapped around a mix of “I wouldn’t be here if it weren’t for the BID,” crisp lettuce, tomatoes, chorizo, and beans. Peña says with a smile. “They’re awesome!” “I run in the morning and come here almost every day for a breakfast burrito,” customer Kenneth Asada Rico is one of 22 BID Vending Program Wheeler says. “It’s delicious!” participants. Some remain busy and successful as a kiosk, and others see the program as a Peña serves up to 250 people a day. So, what’s jumping off point as they look to move on to a the most popular order? “Everything’s the most brick and mortar restaurant. Either way, we are popular!” Peña claims. happy our foodie-friends are bringing a variety of flavors and experiences to the heart of The Denver native has dreamed about selling Downtown Denver. his burritos, which are made from his mother’s recipe, since he was eight years old. When Peña heard about the BID Vending Program, he jumped at the chance to open a kiosk featuring + downtowndenver.com/vending his mother’s creations.

07 2018 BID Annual Report / Produced by the Downtown Denver Business Improvement District Between Us: The Downtown Denver Alleyways Project

To create a destination on the 16th Street Today, 5 additional alleys host awe-inspiring Mall and increase the “linger effect,” the art in the heart of the center city – and we hope BID and local property owners decided to be that this is just the beginning. innovative and call on the art community to help increase the attractiveness of some of Denver’s most underutilized spaces. Alley art is a solution that helped decrease crime, garner “The joy that the alley art has brought positive media attention, build community, and is wonderful. Every day, I witness the enhance Downtown Denver’s brand as a cultural installations brighten up people’s days destination. In collaboration with The Denver and provide surprises around every turn. Theatre District and Black Cube, who curated Not to mention, the art diminishes the the project, Between Us: The Downtown Denver unwanted behavior.” Alleyways Project was born. - Steve Shireman, Former Allied Security Account Manager and Current Senior 5 bold artists answered our call and created Manager, Downtown Security, the most Instragrammable - day and night - Downtown Denver Partnership alleys in Denver, if not the world. Artists thought outside the box to bring alleys to life and work within the fabric of the existing infrastructure.

1 scent machine, 1 giant smiley face, 1 neon downtowndenver.com/alleys Y/OURS sign, 4 air fresheners, 300 cats, and + dozens of 3D body-like forms - later, and 16th Street Mall is now home to Denver’s most innovative and attractive alleyways. 100s of visitors, some from around the world, boasted their experience on social media.

13 locally and globally recognized publications including, La Voz, 5280 Magazine, 303 Magazine , and Elle Decor told the stories of how cats and unexpected smiley faces are taking over alleys and artists are creating a vibrant Downtown Denver.

This uptick in positive activation in the downtown alleys would not be possible without Demeurge, the fabricator of many of the installations, donating $140K of in-kind funding and the Bonfils-Stanton Foundation funding the project with through a $35K grant.

As we have seen, art has the power to change the way we see and interact with the world. We thank Carlos Frèsquez, Frankie Toan, Joel Swanson, Kelly Monico, and Stuart Semple for the surprise and delight moments they deliver to our Downtown Denver employees, visitors, and residents every day.

08 Produced by the Downtown Denver Business Improvement District / 2018 BID Annual Report About the BID

The Downtown Denver Business Improvement District (BID) is a public organization funded by 394 394 private commercial property owners.

The BID is comprised of 880 properties within its 120-block area. Who is the BID? 880

In 2018, men and women employed by the BID spent 82,261 labor hours maintaining the 16th Street Mall 82K and enhancing basic city services district-wide.

In the winter, 76,000 light bulbs lit up more than 600 trees, and 4 linear miles of snow were 76K removed.

During summer months, the BID cared for 857 Seasonal Maintenance 857 planters to beautify our center city.

100 16 231 25

Daily Maintenance graffiti tags bags of recycling trash bags cubic feet of large bulk removed collected collected items removed from alleys Expenditures 2% 1% Operating Reserve + Mall Vending + Periodic Maintenance + Skyline Park + Marketing & Communications + Economic Dev. & Research 40% 3% Maintenance Special Projects 12% & Repair Safety 5% Holiday 14% Pedestrian Environment 15% Management Services

2018 % of total 2017 % of total

Maintenance & Repair $2,963,724 40% $2,644,951 38%

Management Services $1,134,358 15% $1,078,101 16%

Safety $919,785 12% $942,498 14%

Pedestrian Environment $1,062,899 14% $915,364 13%

Special Projects $237,025 3% $212,434 3%

Holiday $361,210 5% $324,517 5%

Mall Vending $113,176 2% $77,047 1%

Periodic Maintenance $142,500 2% $142,500 2%

Skyline Park $134,751 2% $86,164 1%

Marketing & Communications $119,753 2% $156,446 3%

Economic Dev. & Research $193,741 2% $234,374 3%

Operating Reserve $94,525 1% $69,934 1%

TOTAL $7,477,447 100% $6,884,330 100%

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LEGEND 1515 Arapahoe Street, Tower 3, Suite 100, Downtown Denver BID Security: 303.704.5369 W N PARKS Denver, ColoradoRTD RAIL80202 Denver Police Department (non-emergency only): 720.913.2000 POINTS OF INTEREST RTD FREE MALLRIDE Public Transportation, including Free MallRide (RTD): 303.299.6000 RETAIL CENTERS RTD FREE METRORIDE BICYCLE TRAILS/LANES i VISITOR INFORMATION S E PEDESTRIAN STREETS/BRIDGES