Dell™ PowerVault™ LTO Tape User's Guide
User's Guide Note! Before using this information and the product it supports, be sure to read the general information under Notices in the Dell PowerVault LTO Tape Drive User's Guide.
NOTE indicates important information that helps you make better use of your system.
NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice. © 2012, 2015 Dell Inc. All rights reserved. © International Business Machines Corporation, 2012, 2015. All rights reserved. Trademarks used in this text: Dell, the DELL logo, and PowerVault, are trademarks of Dell Inc. Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. v Internal Drive Model Numbers: LTO Ultrium 7-H, LTO Ultrium 6-H, LTO Ultrium 5-H, LTO Ultrium 4-H, LTO Ultrium 3-H v External Drive Model Numbers: CSEH 001, LTO4-EH1, LTO3-EH1 v Rack Mount Model Number: 2U Storage Rack A Initial release: November 2015 Contents
Figures ...... v Selecting a Diagnostic or Maintenance Function . . 5-1 General Guidelines ...... 5-9 Tables ...... vii Methods of Receiving Errors and Messages . . . 5-10 Descriptions and Corrective Actions .....5-11 Drive Status ...... 5-14 Chapter 1. Introduction ...... 1-1 Drive Maintenance ...... 5-15 Overview ...... 1-1 Fixing SAS Connectivity Problems ...... 5-16 Encryption ...... 1-2 Resolving Media-Related Problems ...... 5-17 Specifications and Features ...... 1-3 Removing an Internal SAS Tape Drive .....5-17 Tape Backup Software ...... 1-4 TapeAlert ...... 5-18 Front Panel ...... 1-4 Recovering a Tape Cartridge ...... 5-21 Rear Panel ...... 1-6 Chapter 6. Specifications ...... 6-1 Chapter 2. Setting Up the Tape Drive 2-1 General Specifications...... 6-1 Pre-installed Internal Drives ...... 2-1 Internal Drive ...... 6-1 Installing Internal Drives ...... 2-1 External Drive ...... 6-2 Installing the Internal Drive - Step-By-Step Rack Mount Drive ...... 6-3 Instructions ...... 2-1 Installing External and Rack Mount Drives . . . 2-5 Chapter 7. Getting Help ...... 7-1 Installing the External Drive - Step-By-Step Technical Assistance ...... 7-1 Instructions ...... 2-5 Dell Enterprise Training and Certification ....7-3 Verifying Drive Operation ...... 2-7 Problems with Your Order ...... 7-3 Loading Device Drivers ...... 2-7 Product Information ...... 7-3 Ethernet Service Port Procedures ...... 2-8 Returning Items for Warranty Repair or Credit . . 7-3 Before You Call ...... 7-3 Chapter 3. Using the Tape Drive . . . 3-1 Operating the Drive ...... 3-1 Chapter 8. Contacting Dell ...... 8-1 Loading, Unloading, and Write-Protecting Cartridges ...... 3-2 Caring for Tape Cartridges ...... 3-5 Appendix. Regulatory Information . . A-1 Cleaning the Tape Mechanism ...... 3-7 Glossary ...... B-1 Chapter 4. Using the Tape Backup Software...... 4-1 Index ...... X-1
Chapter 5. Troubleshooting .....5-1 Obtaining Drivers and Firmware Upgrades . . . 5-1
iii iv Dell PowerVault LTO Tape Drive User's Guide Figures
1-1. PowerVault Internal Model ...... 1-1 2-6. Connecting the SAS cable ...... 2-6 1-2. PowerVault External Model ...... 1-2 2-7. Connecting two SAS Hosts to one Tape 1-3. PowerVault Rack Mount Model .....1-2 Drive...... 2-7 1-4. Front Panel...... 1-4 3-1. Turning on the External Drive .....3-1 1-5. Rear Panel of Internal SAS Tape Drive 1-6 3-2. Turning on the Rack Mount Drive 3-1 1-6. Rear Panel of External SAS Tape Drive 1-7 3-3. Resetting the Drive ...... 3-2 1-7. Rear Panel of the Rack Mount Tape Drive 1-7 3-4. LTO Ultrium Data Cartridge ...... 3-3 2-1. Air Intake Area ...... 2-2 3-5. Loading ...... 3-4 2-2. Install the Drive ...... 2-3 3-6. Setting the Write-Protect Switch .....3-5 2-3. Mounting Holes on Tape Drive .....2-4 5-1. Drive Status page ...... 5-15 2-4. Attaching SAS Cable ...... 2-4 5-2. Drive Status page - details ...... 5-15 2-5. Secure the Drive ...... 2-5 5-3. Drive Maintenance page ...... 5-16
v vi Dell PowerVault LTO Tape Drive User's Guide Tables
1-1. LTO Generation Specifications .....1-3 5-3. Methods of Receiving Errors and Messages 5-11 1-2. SCD, Ready/Activity LED, and Fault LED 5-4. Descriptions and Corrective Actions 5-11 Descriptions ...... 1-5 5-5. TapeAlert Flags and Descriptions 5-18 3-1. Supported Functions of Compatible Media 6-1. General specifications ...... 6-1 Types...... 3-2 6-2. Internal Drive specifications ...... 6-1 3-2. Environmental Specifications ...... 3-6 6-3. External Drive specifications ...... 6-2 5-1. Diagnostic and Maintenance Function Codes 6-4. Rack Mount drive specifications.....6-3 and Descriptions ...... 5-2 7-1. Diagnostics Checklist ...... 7-4 5-2. General Troubleshooting ...... 5-10
vii viii Dell PowerVault LTO Tape Drive User's Guide Chapter 1. Introduction v “Overview” – “Serial Attached SCSI (SAS) Interface” on page 1-2 v “Encryption” on page 1-2 v “Specifications and Features” on page 1-3 v “Tape Backup Software” on page 1-4 v “Front Panel” on page 1-4 v “Rear Panel” on page 1-6
Overview
The LTO PowerVault tape drive is a high-performance, high-capacity data-storage device that is designed to back up and restore data and archive and retrieve files in an Open Systems environment. The drive can be integrated into a system (internal model) or can be provided as a separately packaged desktop unit (external model). There are seven generations of the Dell PowerVault tape drives in the LTO series of products.
Figure 1-1 shows the internal model of the tape drive. Figure 1-2 on page 1-2 shows the separately purchased external model of the tape drive. Figure 1-3 on page 1-2 shows the rack mount model.
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Figure 1-1. PowerVault Internal Model
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Figure 1-2. PowerVault External Model
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Figure 1-3. PowerVault Rack Mount Model Serial Attached SCSI (SAS) Interface
A drive with a SAS (Serial Attached SCSI) interface can be linked directly to controllers. The SAS interface offers the following advantages over the traditional SCSI interface: v SAS enables multiple devices (up to 128) of different sizes and types to be connected simultaneously with thinner and longer cables. v Its full-duplex signal transmission supports up to 6.0 Gb/s. v SAS drives can be hot-plugged.
Encryption
The Tape Drive has Application Managed Encryption (AME) with T10 encryption methods. You must have an application that supports encryption to use the drive's encryption capability. Data encryption is supported by LTO Ultrium 4 and later data cartridges only. For more details, consult your application support documentation.
1-2 Dell PowerVault LTO Tape Drive User's Guide Specifications and Features
Specifications Table 1-1. LTO Generation Specifications PowerVault Generation Specification LTO7 LTO6 LTO5-140 LTO4-120 LTO3-80 Native 6000 GB 2500 GB 1500 GB 800 GB 400 GB Capacity 2.5:1 15000 GB 6250 GB NA NA NA Compressed Capacity 2:1 12000 GB 5000 GB 3000 GB 1600 GB 800 GB Compressed Capacity Maximum 300 MB/s 160 MB/s 140 MB/s 120 MB/s 80 MB/s Native Data Transfer Compressed 750 MB/s 400 MB/s 280 MB/s 240 MB/s 160 MB/s Maximum Data Transfer* Media XXXNANA Partitioning** Data Safe XXXNANA Mode** Encryption XXXNANA Status LED
* Assumes compression. The capacity and transfer rate you realize in practice depends on the data set, which affects the actual compression ratio. LTO7 and LTO6 support 2.5:1 compression. LTO5-140 and below support 2:1 compression.
** This feature must be supported by your tape backup software. Features
The tape drive has the following features: v Built-in read-after-write verification for a high level of data integrity v Burst data transfer rate of 600 MB per second v 512 MB of read/write cache memory v Intelligent LTO-DC dual-mode compression algorithm v Failsafe leader capture mechanism with pin pick error recovery v Reads cartridge memory in LTO cartridges v TapeAlert support for improved diagnostic and troubleshooting v Two 6 Gb Serial Attached SCSI interface v Speed matching (The drive can slow down to match the system data rate.) v Sleep mode for energy conservation v Backward read and write compatibility dependent on generation
Chapter 1. Introduction 1-3 v Compatible with all cartridges dependent on generation that bears the official Ultrium LTO logo. See Table 3-1 on page 3-2 for more information. v Will interchange tapes with other LTO tape drives that bear the official Ultrium LTO logo v Support for WORM (Write Once Read Many) using WORM media v Data encryption capability using LTO Ultrium 4, 5 and 6 media v Ethernet interface for transferring drive firmware and dumps only (not an iSCSI interface) v Diagnostics of the drive over the ethernet service port (not an iSCSI interface)
Tape Backup Software
You need backup software that supports the Dell PowerVault tape drive. As a general rule, native backup applications (such as NTBackup and tar) do not provide the required data streaming rate to get the full performance of your tape drive. It is recommend that you use a backup application that provides better memory management as well as other useful features, such as TapeAlert. For the latest supported software versions, go to the Dell support website at http://www.Dell.com/support or visit the support site of your backup software vendor.
Front Panel
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Figure 1-4. Front Panel