Max Group – An Introduction

The Max India Group is a multi-business corporate, driven by the spirit of enterprise and focused on people and service oriented businesses. The Company is headquartered in , India. The Company’s vision is to be one of India’s most admired corporates for service excellence – in what we do, how we do it and the positive impact we have on society and our stakeholders. (www.maxindia.com)

Max India is in the ‘Business of Life’. It ‘Protects Life’ through its Life subsidiary Max Life, a joint venture between Max India and Mitsui Sumitomo Insurance, Japan; ‘Cares for Life’ through its Healthcare company, Max Healthcare, a joint venture between Max India and Life Healthcare, South Africa; ‘Enhances Life’ through its company, Max Health Insurance, a joint venture between Max India and Bupa Finance Plc., UK and ’Rejuvenates Life’ through its Senior Living business , a fully owned subsidiary of Max India and. The Group also continues its interest in manufacture of Speciality Products for the packaging industry through its subsidiary Max Speciality Films.

The Group’s businesses have built commanding presence in their respective sector, through a total customer base of over 8 million, over 300 offices spread across India and a people strength of over 75,000 persons. These businesses are in high growth yet under penetrated sectors, which will continue to benefit from India’s demographic dividend and increasing purchasing power. Max India’s financial performance reflects this potential. The Group earned consolidated revenue of Rs 117 billion in FY2014 and has a strong treasury corpus of around Rs 6.0 billion.

The flagship company of , Max India Limited is a widely held public limited company, listed on the BSE & the NSE. , Founder & Chairman, is the lead shareholder in Max India with over 40% holding. Other key shareholders in the company include some of world’s leading Institutional Investors, such as Goldman Sachs, International Finance Corporation, Washington (IFC), and Temasek Holdings.

Max India remains committed to excellence in Corporate Governance and recognizes that in today’s world, it is an important driver for building all round excellence, attracting high-quality talent and intelligent capital. The Group and its companies are Shareholder steered, Board governed and Executive managed. The Board thoroughly evaluates business performance on nine strategic levers - enhancing business performance, investing in people and organisational development, creating efficiency in capital management, adopting an integrated enterprise-wide approach, investing sensibly in new growth opportunities, maintaining the highest standards of governance, continuously improving service quality, developing a distinct corporate brand and effectively managing risk.

Over its 25 years of existence, Max India has had a history of forging and nurturing strong and successful joint venture with leading global companies such as New York Life, Hutchison Telecommunications, Motorola, Schering AG, Avent Inc., Gist Brocades (GB), The Upjohn Company, Comsat International Ventures, Atotech BV. Today, the Company shares excellent relationships with its Joint Venture partners in the Life Insurance, Healthcare and Health Insurance space, namely Mitsui Sumitomo Insurance, Life Healthcare and Bupa Plc. Through the years, Max India has successfully established partnerships that stood the test of time, and grew consistently and developed and matured into strong relationships.

Page 1 of 4 Max India Subsidiaries & Businesses

Max Life Insurance Company Ltd. (Formerly Max New York Life) (www.maxlifeinsurance.com) is a joint venture between Max India Ltd. and Mitsui Sumitomo Insurance Co. Ltd. Mitsui Sumitomo Insurance, is a part of MS&AD Insurance Group, which is amongst the leading general insurers in the world. Established with a vision to be the most admired life insurance Company in India, Max New York Life Insurance was incorporated in the year 2000 in partnership with New York Life, a Fortune 100 company. As a part of global strategic alignment across the globe, New York Life decided to step out of the MNYL, and Max India has partnered with Mitsui Sumitomo Insurance Company Ltd (MSI).

Today, known as , the Rs 96 billion(USD 1.6 billion) Company is one of India’s leading life insurers, offers comprehensive life insurance and retirement solutions for long-term savings and protection to thirty six lakh customers. It has a country-wide diversified distribution model including the country's leading agent advisors, exclusive arrangement with and several other partners. Max Life Insurance is a quality business focused on delivering excellence to customers through advice based sale process, customer centric approach to business, financial stability & investment expertise and strong human capital.

Max Life is in the business of protecting lives & ensuring dignity of families. It is this larger cause that has driven this company to secure over 3.6 million lives with a sum assured in excess of Rs 2,000 billion. With the customer at its core, a solvency margin of 481% (significantly higher than stipulated level 3.4 times), Assets Under Management (AUM) of over Rs. 247 billion, the company’s quality business model has come to be recognized and admired by its industry peers, regulator & policyholders. The Business Excellence Journey of this company has been commended by CII-EXIM Bank Quality Award, three years in a row. Max Life’s multi-channel distribution has built strengths in need based selling processes for long term saving & protection solutions.

Max Life is today recognized as a Superbrand. It has been ranked amongst the best places to work for, by BT-Mercer, Gallup, Business World and the Great Place to Work Institute and its investment performance has been rated in top quartile by Outlook Money. As the company enters its second decade of existence, a stable management team is guiding it to even higher customer-centricity, people-orientation and quality focus.

Max Healthcare Institute Ltd. (MHC) (www.maxhealthcare.in) is a joint venture with Life Healthcare, South Africa, and is the Country’s leading comprehensive provider of standardized, seamless and international-class healthcare services. It is committed to the highest standards of medical and service excellence, patient care, scientific and medical education.

Max Healthcare operates 12 facilities in North India, offering services in over 30 medical disciplines. Of this 9 facilities are located in Delhi & NCR and the others in Mohali, Bathinda and . The Max network includes state-of-the-art tertiary care in Saket, Patparganj, Shalimar Bagh, Mohali, Bathinda and Dehradun, secondary care hospitals at Gurgaon, Pitampura Noida and Greater Noida and an out-patient facility and a speciality centre at Panchsheel Park. The Super Speciality Hospitals in Mohali and Bathinda are under PPP arrangement with the Government of Punjab.

Max Healthcare has a base of around 2100 leading doctors, 9300 employees and around 1.9 million patients from 80 countries, across its network of 12 hospitals.

Page 2 of 4 Max Bupa Health Insurance Company Ltd. (www.maxbupa.com) is a, 74:26, joint venture between Max India Limited, a multi-business corporate with expertise in life insurance and health care and Bupa, a leading international healthcare provider with 65 years of healthcare knowledge. Max Bupa brings together a combination of Bupa’s health insurance and customer service expertise with Max India’s understanding and experience of the Indian health and insurance sectors. Max Bupa offers quality health insurance services through a dedicated team of over 1400 people and its network of 25 offices across 16 cities - Delhi, , Hyderabad, Chennai, Bangalore, Pune, Ludhiana, , Jaipur, Surat, Kochi, Kolkata, Patna, Goa, Jodhpur and Ludhiana. Max Bupa offers individual and family oriented health insurance policies for Indians across all age groups.

Max Bupa has a direct working relationship with a network of over 3500 top quality hospitals and healthcare providers, with plans to extend its network of hospitals to other parts of the country. Max Bupa services customers directly without third party involvement.

Antara Senior Living Ltd. (www.antaraseniorliving.com): Max India Group has entered the Senior Living Business to support its next phase of growth in the businesses of life. Due to the fast changing social milieu, the concept of Senior Living presents a rapidly growing yet inadequately serviced business opportunity in India. Antara Senior Living is a luxurious, fully integrated community for progressive individuals. With a fulfilling lifestyle and myriad opportunities to explore, engage and enjoy. Antara is an impeccably designed, rigorously serviced community where life is savoured in the lap of nature and in the midst of evolved, like- minded people. Keeping in line with the Max Group values of “Sevabhav, Excellence and Credibility”, Antara truly aims to create a difference to the lives of seniors in India. With its initial focus for building these communities in North India, Antara has partnered with best in the class international architects and industry experts, to design and develop its first community in Purukul, Dehradun. Spread across 14 acres, this community will comprise of 219 resident apartments. This community will be ready for residents to move into by 2016.

Max Speciality Films Ltd. (MSF) (www.maxspecialityfilms.com) specializes in manufacturing specialty barrier and packaging (BOPP) films in India and abroad and has a turnover of over Rs 740 crore. It caters to a wide range of flexible packaging requirements of FMCG companies, industrial packaging, print lamination, thermal lamination segments and has a global outreach to over 40 Countries across Europe, South America & Asia. The Company has BRC accredited state of art technology with an installed capacity of 60,000 tons per annum.

MSFL is the first BOPP manufacturing unit to sign the MSG CII – Code for Ecologically Sustainable Business Growth, run by the premier Indian industry association, CII. It has voluntarily committed to reduce the consumption of energy, water and waste to increase use of recyclables, incorporate life cycle assessment & adopt green purchase policy. MSFL has a vision of being India's most admired and preferred global supplier of speciality polymer films, and continues to focus on reinforcing customer relationships and collaborations as well as product innovation and application expertise. MSFL has won several national and international awards for innovation, including the Golden Peacock Award.

Max India Foundation (MIF) (www.maxindiafoundation.org) spearheads the CSR initiatives of the Max India Group entities. The foundation has been working relentlessly in the areas of healthcare, immunization, healthcare and environment, in its endeavor to improve the quality of life. MIF operates across the country in association with Max India Group companies and closely involves all employees of the Group.

Page 3 of 4 In a short span of four years, MIF has been able to make a difference in the lives of over 5,00,000 people across more than 400 locations across India. MIF has partnered regularly with reputable NGO’s such as CanSupport, SOS Children’s Village, Manav Seva Sannidhi and Chinmaya Mission to undertake initiatives like pan India immunization programme, surgeries for underprivileged, artificial limb and polio calipers camp, multi-speciality camps, blood donation camps, onboard rail operation theater – Life Line Express, ‘Clean Delhi Clean Yamuna’ campaign, support for disaster relief victims amongst others. Max India Foundation has been awarded the Golden Peacock Global Award for Best CSR three years in running, the BSE Award, the Indy’s Award, for CSR, for the significant impact the Foundation has made to the lives of the needy.

#Financial numbers for the year ended 31 March, 2014

Page 4 of 4