Bangkok Airways and Siem Reap Airways International Electronic Ticket Policy Effective 1 June 2008

The purpose of this document is to provide as a guide for BSP agents how to issue electronic ticket by using Bangkok Airways (PG 829) and Siem Reap Airways International (FT 084) airline account code on and after 1 June 2008.

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Ticket Issue Policy as from 1 June 2008

PG, FT and GSA offices worldwide only issue electronic ticket.

IATA BSP agents must issue electronic ticket on or after 1 June 2008.

PG and FT Interline Electronic Ticket Agreements

BSP agents can issue electronic ticket using Bangkok Airways airline account code (PG 829) and Siem Reap Airways account code (FT 084) on a carrier that PG/FT have an interline electronic ticket agreement, provided PG or FT flights are part of an itinerary. (See below the interline electronic ticket list)

Interline electronic ticket for infant (without seat) can be issued on a carrier as listed below table.

Where the interline partner do not support an electronic ticket for infant (without seat), BSP agents must contact PG, FT or GSA offices for issuing a paper ticket.

Bangkok Airways Interline E-Ticket Partners

INF INF PG Interline E-Ticket Agreement (IET) IET PG Interline E-Ticket Agreement (IET) IET BA British Airways   KQ Kenya Airways   FT Siem Reap Airways International   AF Air France   JL Japan Airlines   GF Gulf Air   JO JALways   PR Philippine Airlines   BR Eva Air  KC Air Astana   SQ Singapore Airways   S7 S7 Airlines   MI Silkair   CX Cathay Pacific Airways   LY El Al Israel Airlines  KA Dragonair Hongkong   AY Finnair   DL Delta Airlines  OZ Asiana Airlines   VN Vietnam Airlines   EY Etihad Airways   OS Austrian Airlines   EK Emirates Airlines   QF Qantas Airways  9W Jet Airways   MH Malaysia Airlines   KE Korean Air   AZ Alitalia   QR Qatar Airways   WY Oman Air   MA Malev Hungarian Airlines   SU Aeroflot  TG Thai Airways   LT LTU International Airways   NW Norwest Airlines  VV Aerosvit Airlines  

1 UL Srilankan Airlines   KU Kuwait Airways   CI China Airlines  HM Air Seychelles   NH All Nippon Airways   CA Air China  RJ Roya Jordanian   AI Air India   HR Hahn Airlines   CZ China Southern Airlines  LX Swiss Internation Airlines   AB Air Berlin   UA United Airlines  LH Lufthansa 
 KL KLM Royal Dutch Airlines  

Siem Reap Airways International Interline E-Ticket Partners

INF INF FT Interline E-Ticket Agreement (IET) IET FT Interline E-Ticket Agreement (IET) IET PG Bangkok Airways   UA United Airlines  BA British Airways   KL KLM Royal Dutch Airlines   JL Japan Airlines   KQ Kenya Airways   JO JALways   AF Air France   BR Eva Air  PR Philippine Airlines   LY El Al Israel Airlines  KC Air Astana   AY Finnair   S7 S7 Airlines   OZ Asiana Airlines   CX Cathay Pacific Airways   EY Etihad Airways   KA Dragonair Hongkong   EK Emirates Airlines   DL Delta Airlines  9W Jet Airways   VN Vietnam Airlines   KE Korean Air   QF Qantas Airways  QR Qatar Airways   AZ Alitalia   MA Malev Hungarian Airlines   WY Oman Air   TG Thai Airways   SU Aeroflot  NW Norwest Airlines  LT LTU International Airways   UL Srilankan Airlines   CA Air China  CI China Airlines  CZ China Southern Airlines  NH All Nippon Airways   OS Austrian Airlines   RJ Roya Jordanian   AB Air Berlin   HR Hahn Airlines  

Open Flight Coupon

The open coupon for PG and FT flights can issue on electronic ticket, using PG and FT airline account code, provided at lease one segment must be booked on the itinerary.

The open coupon for interline partners is not allowed on interline electronic ticket using PG and FT airline account code.

Passive Ticketing

PG and FT do not support the passive booking on electronic ticket.

BSP agents must contact PG, FT or GSA offices for ticketing.

2 Itineraries containing more than 16 segments

PG and FT can support maximum 16 segments, including surface segments on an electronic ticket. The two separated electronic tickets must be issued if the segments on itinerary are more than 16 segments.

Group Booking

BSP agents can issue electronic tickets for PG and FT flights on group booking.

It is recommended to check with GDS for the maximum number of ticket to be issued per transaction because of the large message transition between the systems.

Amending Itinerary When an Electronic Ticket Issued

When changing the reservation or itinerary after electronic ticket is issued, it is recommended:  to revalidate the original electronic ticket or  to reissue an electronic ticket through the system provider, where BSP allows doing it, to reflect the new itinerary. Otherwise, PG, FT or GSA offices must be contacted for electronic ticket reissuance.

PG and FT Policy for Other Miscellaneous Documents (V-MPD)

PG and FT do not authorize BSP agents to issue vMPD as from 1 June 2008 because the entire routes of PG and FT are electronic eligible.

Where the other miscellaneous documents of IATA BSP such as MPD are available in the markets, they are still acceptable for PG and FT.

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