GOVERNMENT OF INDIA MINISTRY OF FINANCE, DEPARTMENT OF REVENUE DIRECTORATE GENERAL OF SYSTEMS AND DATA MANAGEMENT CENTRAL BOARD OF INDIRECT TAXES AND CUSTOMS
4th& 5thFLOOR, HOTEL SAMRAT NEW DELHI 110021
REQUEST FOR PROPOSAL
Request for Proposal for running of Service Centres at Select EDI sites of Indian Customs RFP Number: F.No. IV(26)/43/2003- Systems Part III Volume 1
Scope of Work and Technical and Operational Requirements
Date of Publishing RFP: 29th August, 2019 Date of Submission of Bids: 18th October, 2019
Confidential: CBIC RFP – Vol 1
Disclaimer The information contained in this Request for Proposal document (“RFP”) or subsequently provided to bidders, whether verbally or in documentary or any other form by or on behalf of Directorate General of Systems and Data Management, Central Board of Indirect Taxes and Customs (hereafter referred to as CBIC or any of its employees or advisers, is provided to bidders on the terms and conditions set out in this RFP. This RFP is not a Contract and is neither an offer nor an invitation by the Purchaser to the prospective bidders or any other person. The purpose of this RFP is to provide interested parties with information that may be useful to them in the formulation of their Proposals in pursuant to this RFP. This RFP includes statements, which reflect various assumptions and assessments arrived at by the Purchaser in relation to the project. Such assumptions, assessments and statements do not purport to contain all the information that each bidder may require. This RFP may not be appropriate for all persons, and it is not possible for the Purchaser, its employees or advisers to consider the objectives, technical expertise and particular needs of each party who reads or uses this RFP. The assumptions, assessments, statements and information contained in this RFP, may not be complete, accurate, adequate or correct. Each bidder should, therefore, conduct his own investigations and analysis and should check the accuracy, adequacy, correctness, reliability and completeness of the assumptions, assessments and information contained in this RFP and obtain independent advice from appropriate sources. Information provided in this RFP to the bidders is on a wide range of matters, some of which depends upon interpretation of law. The information given is not an exhaustive account of statutory requirements and should not be regarded as a complete or authoritative statement of law. The Purchaser accepts no responsibility for the accuracy or otherwise for any interpretation or opinion on the law expressed herein. The Purchaser, its employees and advisers make no representation or warrants and shall have no liability to any person including any bidder under any law, statute, rules or regulations or tort, principles of restitution or unjust enrichment or otherwise for any loss, damages, cost or expense which may arise from or be incurred or suffered on account of anything contained in this RFP or otherwise, including the accuracy, adequacy, correctness , reliability or completeness of the RFP and any assessment, assumption, statement or information contained therein or deemed to form part of this RFP or arising in any way in this Selection Process. The Purchaser also accepts no liability of any nature whether resulting from negligence or otherwise however caused arising from reliance of any Applicant upon the statements contained in this RFP. The Purchaser may in its absolute discretion, but without being under any obligation to do so, update, amend or supplement the information, assessment or assumption contained in this RFP. The issue of this RFP does not imply that the Purchaser is bound to select a bidder or to appoint the selected bidder, as the case may be, for this project and the Purchaser reserves the right to reject all or any of the Proposals without assigning any reasons whatsoever. The bidder shall bear all its costs associated with or relating to the preparation and submission of its Proposal including but not limited to preparation, copying, postage, delivery fees, expenses associated with any demonstrations or presentations which may be required by the Purchaser or any other costs incurred in connection with or relating to its Proposal. All such costs and expenses will remain with the bidder and the Purchaser shall not be liable in any manner whatsoever for the same or for any other costs or other expenses incurred by a bidder in preparation for submission of the Proposal, regardless of the conduct or outcome of the Selection Process
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Abbreviations
ACC Air Cargo Complex
BE Bill of Entry
BG Bank Guarantee
CBIC Central Board of Indirect Taxes and Customs
CB Custom Broker
CFS Container freight station
CH Customs House (Port)
DGFT Directorate General of Foreign Trade
EDI Electronic Data Interchange
EGM Export General Manifest
EMD Earnest Money Deposit
ICD Inland Container Depot
ICEGATE Indian Customs EDI Gateway
ICES Indian Customs EDI System
IGM Import General Manifest
LCS Land Customs Station
LEO Let Export Order
OOC Out of Charge
RES Remote EDI System
RFP Request for Proposal
SB Shipping Bill
SLA Service Level Agreement
UAB Unaccompanied Baggage
UPS Uninterrupted Power Supply
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Table of Contents
1. Structure of RFP 5
1.1 RFP Format 5 1.2 Terms 7
2. Introduction to CBIC 8 3. CBIC Mission and Vision 10
3.1 CBIC Organization Structure 13 3.2. Background Information on Service Centres at Customs EDI locations 14
4. Overview of Customs Service Centres 17
4.1. Services at Service Centres 17 4.2. Current Work Volume 18 4.3. Existing Rates Specified 18
5. Scope of Work and Deliverables 20
5.1 Scope 20 5.2 Deliverables 20 5.3 Service Level Agreement (SLA) 24 5.4 Risk Factor 25
6. Payment Schedule & Terms 26
1. Annexure A – List of Service Centre 27
2. Annexure A1- List of Non Edi Sites to be converted into EDI 34
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Confidential: CBIC RFP – Vol 1
Invitation for Proposal
Date:
Directorate General of Systems and Data Management, Central Board of Indirect Taxes and Customs (hereafter referred to as CBIC), having its Office at 4th and 5th Floor, Hotel Samrat, Kautilya Marg, New Delhi 110021, invites responses (“Proposals”/ “Bids”) to this RFP from eligible Bidders to be appointed as “Service Providers for running of Service Centres at Select EDI sites of Indian Customs”.
Interested Bidders are advised to study this RFP document carefully before submitting their proposals in response to this RFP Document. Submission of a proposal in response to this RFP shall be deemed to have been done after careful study and examination of this document with full understanding of its terms, conditions and implications.
Interested Bidders are advised to download the RFP document from http://eprocure.gov.in/eprocure/app ORwww.cbic.gov.in. Any subsequent corrigenda / clarifications will be uploaded on from http://eprocure.gov.in/eprocure/app OR www.cbic.gov.in .
The time, date and venue details related to the pre-bid conference and proposal submission are mentioned in the Data Sheet of Volume 2 of RFP. Proposals must be received not later than time, date and venue mentioned in the Data Sheet. Proposals that are received after the deadline WILL NOT be considered in this procurement process.
A firm will be selected under H1 System and procedures described in this RFP.
To obtain first-hand information on the assignment, Bidders are encouraged to attend the pre-bid meeting on the date and venue mentioned in the Data Sheet. Attending the pre-bid meeting is optional.
Joint Director - ICES, Directorate General of System & Data Management, Central Board of Indirect Taxes and Customs, 4th & 5th FLOOR, Hotel Samrat, New Delhi EmailID:[email protected]
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1. Structure of RFP 1.1 RFP Format
This RFP is meant to invite proposals from interested Bidders capable of delivering the services described herein. This Request for Proposal document consists of three volumes as explained below:
Volume 1: Functional, Technical and Operational Requirements Volume 1 of RFP provides details of the Scope of Work and Deliverables. A brief outline of the contents in Volume 1 is provided below: Introduction to CBIC Scope of Work and Deliverables Overview of Customs Service Centre’s
Volume 2: Commercial and Bidding Terms Volume 2 of RFP provides the details of the process and details in the proposals to be submitted by the bidders. A brief outline of the contents in Volume 2 is mentioned below: Data Sheet Instruction to Bidders o General o Eligibility Criteria o EMD o Integrity Pact o Commercial format Selection Process for Bidder o Preliminary Examination of bids o Evaluation Process Award of Contract o Notification of Award o Signing of Contract o PBG Annexures - Templates o Pre-bid queries o Bid cover letter o Citations o PBG o Integrity Pact o No Deviation certificate
Volume 3: Contractual and Legal Specifications
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Volume 3 of RFP provides the details of the Master Service Agreement and other contractual terms & conditions. Definitions and Interpretations Term and duration of agreement Conditions Precedent Key performance measurement Representations Purchaser’s Obligations Use of Assets by Service Provider Access to CBIC or nominated agencies Financial matters Events of Default, Termination and Suspension Indemnification and limitation of liability Force Majeure Confidentiality and Information Security Audit, Access and Reporting Ownership and Intellectual Property Rights Insurance Cover Miscellaneous Bank Guarantees Governing Law and Dispute Resolution
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1.2 Terms
1. “Request for Proposal (RFP)” means this entire document and any other documents provided along with this RFP or issued during the course of the selection of bidder, seeking a set of solution(s), services(s), materials and/or any combination of them.
2. “Project” means Running Service Centre’s at Select EDI sites of Indian Customs.
3. “The Purchaser” or “Buyer” means the President of India acting through Directorate General of Systems and Data Management, CBIC, Ministry of Finance, Government of India and represented by Joint Director (ICES).
4. “CBIC” means Central Board of Indirect Taxes and Customs which also includes all the offices of Central Board of Indirect Taxes and Customs across India and include Commissioner.
5. The term “Commissioner” would include Principal Chief Commissioner/Chief Commissioners / Principal Commissioner / Commissioner of Customs and Principal Chief Commissioner/Chief Commissioners / Principal Commissioner / Commissioners of Central Excise and Central Tax.
6. “Contract / Agreement / Contract Agreement” means the Agreement to be signed between the successful bidder and Purchaser i.e. CBIC, including all attachments, appendices, all documents incorporated by reference thereto together with any subsequent modifications, the RFP, the bid offer, the acceptance and all related correspondences, clarifications, presentations.
7. “Bidder” means the parties who will be offering the service(s) and /or materials as required in the RFP. The word bidder when used in the pre-award period shall be synonymous with parties bidding against this RFP, and when used after award of the Contract shall mean the successful party with whom CBIC signs the agreement for rendering of services for implementation of this project.
8. “Proposal / Bid” means the Technical and Commercial bids submitted for this project against this RFP.
9. “Requirements” shall mean and include all the documents prepared by CBIC for the Project, scope, SLA, schedules, details, description, statements of technical data, performance characteristics and standards (Indian & International) as applicable and specified in the RFP.
10. “Applicable Law” means the laws and any other instruments having the force of law in India for the time being.
11. “Working Day” means a calendar day which is not a Saturday or a Sunday or a public holiday either in the NCR or in India.
12. “Adverse Effect” means material adverse effect on
i. the ability of the Service Provider to exercise any of its rights or perform/discharge any of its duties/obligations under and in accordance with the provisions of the Agreement and/or
ii. the legal validity, binding nature or enforceability of the Agreement;
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2. Introduction to CBIC
Central Board of Indirect Taxes and Customs (CBIC) earlier called as Central Board of Excise and Customs (CBEC) is a part of the Department of Revenue under the Ministry of Finance, Government of India. CBIC was constituted under Section 3 of the Central Boards of Revenue Act, 1963 for matters relating to Indirect Taxation, viz., Customs & Central Excise and mainly deals with the tasks of formulation of policy concerning levy and collection of Customs &Central Excise duties and GST, prevention of smuggling and administration of matters relating to Customs, Central Excise, GST and Narcotics to the extent under CBIC's purview. The Board is the administrative authority for its subordinate organizations, including Custom Houses, Central Excise and Central GST Commissionerates and the Central Revenues Control Laboratory.
The Central Board of Indirect Taxes and Customs has initiated a number of projects aimed at harnessing Information & Communication Technology (ICT) in achieving the objectives of Customs and Central Excise administration. These projects are of far reaching consequence and will alter in a fundamental way, the manner in which the department delivers its services. The Directorate General of Systems and Data Management has been entrusted with the implementation of the projects related to Information & Communication Technology.
Is responsible for the design, development, programming, testing, implementation and maintenance of Customs, GST and Central Excise automated systems, and for overseeing and managing the projects sanctioned by CBIC related to IT; Is responsible for the management of all Centrally deployed Customs and Central Excise computer facilities, hardware, software, data communications; In the automated environment, acts as a point of reference and validation concerning procedural changes in Customs, GST and Central Excise, in addition to being a resource centre on business process issues;
Is responsible for identifying and evaluating new technologies for application to automated systems within the department; Is responsible for developing and maintaining all policy and subsequently, on the implementation of centralized systems, the operational aspects of the Department's Computer Security; Establishes requirements for computer-to-computer interfaces between the department and various trading partners and government agencies; Represents Customs, GST and Central Excise on matters related to automated processing and systems development; Implements information resource and data management.
Various field offices namely Commissionerates, Divisions and Ranges are primarily responsible for interface with the taxpayers and for enforcement of tax laws and border controls based on their geographical jurisdictions. Directorates were created for ancillary support functions. The organizational structure of CBIC was also
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designed to focus on revenue collection and augmentation, anti-smuggling and anti-evasion. The “Non-Core” functions were essentially designed to support the core functions.
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3. CBIC Mission and Vision CBIC adopted the “CITIZENS CHARTER” in its present form which outlines the Vision, Mission and Objectives of the CBIC. CBIC’s Vision and Mission are mentioned below: Vision “Our vision is to be a modern and professional indirect tax administration, safeguarding our economic frontiers adopting stakeholder’s centric approach based on trust and voluntary compliance.” Mission “Our Mission is to provide an efficient system by: Formulating progressive tax policies & processes to enable smooth economic activities. Realizing revenue in a fair, equitable, transparent and efficient manner. Managing cross border movements of goods and people with a view to ensuring safety and security of citizens and economy of the country. Facilitating capacity enhancement of all stakeholders to improve compliance. Adopting international best practices and promoting bilateral and multilateral international cooperation. Investing in human capital to achieve a high level of integrity, competency and commitment. Administering goods and services tax across India in harmony with state tax administrators. Innovative use of technology & techniques for maximum facilitation and minimal intervention. Combating tax evasion & commercial frauds with interventions based on risk assessment using analytics & predictive technology. Strategy
The strategy for achieving our mission shall comprise the following: Benchmarking of operations and adopting best practices Enhancing the use of information technology Streamlining Customs, Central Excise and Central Tax (GST)procedures by employing modern techniques like risk management, non- intrusive inspections and accredited client’s facilitation Evolving cooperative initiatives with other government and private agencies and building partnerships with trade, industry and other stakeholders Measuring conformance to service delivery standards Developing professionalism through capacity building. Key Functions and Services Regulatory Functions Levy and collection of Customs, Central Excise duties, and GST Registration and monitoring of units manufacturing excisable goods and service providers Receipt and scrutiny of declarations and returns filed with the department Prevention of smuggling and combating evasion of duties and GST Enforcement of border control on goods and conveyances Assessment, examination and clearance of imported goods and export goods
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Implementation of export promotion measures Clearance of international passengers and their baggage Resolution of disputes through administrative and legal measures Sanction of refund, rebate and drawback Realization of arrears of revenue Audit of assessments for ensuring tax compliance.
Service Functions Dissemination of information on law and procedures through electronic and print media Enabling filing of declarations, returns and claims through online services. Providing information on the status of processing of declarations, returns and claims Assisting the right holders in protecting their intellectual property rights Responding to public enquiries relating to Customs, Central Excise and GST matters Providing Customs services such as examination of goods and factory stuffing of export goods at clients' sites, as per policy.
Our Expectations We expect citizens to: Uphold and respect the laws of the land Voluntarily discharge all tax liabilities Fulfill their duties and legal obligations in time Be honest in furnishing information Be co-operative and forthright in inquiries and verifications Avoid unnecessary litigation. This will enable us to provide our services in an effective and efficient manner
Our Standards We shall follow the following time norms in our services: Acknowledge all written communications including declarations, intimations, applications and returns immediately and in no case later than 7 working days of their receipt Convey decision on matters relating to declarations or assessments within 15 working days of their receipt Dispose of a refund claim within 3 months of receipt of a complete claim Remit drawback within 7 working days of, - Filing of manifest in the case of electronic processing of declarations - Filing of a paper claim in the case of manual processing Clear the goods, where the declaration relating to any consignment is complete and correct, - In case of exports, within 24 hours of filing of declaration - In case of imports, within 48 hours of filing of declaration Complete Central Excise registration formalities within 2 Working days of receiving a complete application Complete examination and clearance of export consignment at factory premises within 24 hours of accepting the request
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Give minimum 15 days advance intimation before undertaking the audit of assessees' records Release of seized documents, which have not been relied on for the issue of the show cause notice, within 30 days from the date of issue of the said notice, unless otherwise provided under the law. Time norms for other activities, as may be prescribed, shall also be observed. We shall endeavor to achieve minimum compliance level of 80% of the aforesaid time norms. Compliance levels shall be gradually enhanced through close monitoring, standardization of processes, use of IT enabled services etc.
Our Commitment We shall strive to: Be at the service of the country and its citizens Work to uphold the economic security and sovereignty of the country Make our procedures and transactions as transparent as possible Encourage and assist voluntary tax compliance Carry out our tasks with: - Integrity and judiciousness - Impartiality and fairness - Courtesy and understanding - Objectivity and transparency - Uprightness and conscientiousness - Promptness and efficiency.
We Further Commit That All officers will carry Identity Cards and all uniformed officers will wear name badges while on official duty. Personal and business information disclosed to us will be kept confidential subject to the provisions of the Right to Information Act, 2005. Assessees will be visited only by authorized officers. Due respect will be given to the tax compliance record of the assessees. Clearance of consignments will be withheld only after explaining the reasons thereof and an opportunity will be provided before passing any final order. Baggage of international passengers will be opened only after explaining the reasons and in their presence. Before searching any premises or persons, the reasons thereof shall be explained. Officers undertaking any search operations shall offer themselves for personal search beforehand. The investigating officer will explain the legal provisions and your rights and obligations. Full information about appeal procedure shall be provided alongwith details of the authorities with whom appeals can be filed. Stakeholders will be consulted continually while reviewing our policies and procedures. Timely publicity of all changes in the law and procedures shall be provided. Efforts will be made to enhance the use of information technology in all work areas and enable the trade to have IT based information access.
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Every possible assistance will be rendered by the Public Relations Officer in the Divisional Office/Commissionerate Office/Custom House. The name and telephone number of the Public Relations Officer will be prominently displayed at such offices. Relevant information and details of procedures, as may be required, will also be provided. The service attributes shall be measured through customer perception feedback on the above commitments with the intention of continuous improvement in service delivery. Complaints and Grievances As a responsive and taxpayer-friendly department, we shall have in place the following mechanism: We shall promptly acknowledge complaints within 48 hours of receipt and attempt to provide final replies within 30 working days of their receipt. In case it is not possible to send the final reply within the time specified, an interim reply shall be furnished to the complainant. In case, the complaint is not attended to, within the prescribed time norms or the remedy offered is not satisfactory, an appeal can be filed with the jurisdictional Commissioner / Chief Commissioner. Common complaints and grievances can also be taken up with the Public Grievance Committee, Permanent Trade Facilitation Committee and Regional Advisory Committee and in the Open House meetings.
3.1 CBIC Organization Structure
At the apex level, the CBIC comprises a Chairman and six Members, all ex-officio Special Secretaries to the Government of India. A diagrammatic representation is furnished below:
CHAIRMAN
MEMBER MEMBER MEMBER MEMBER MEMBER MEMBER CUSTOMS / LEGAL & PERSONNEL / CE / GST INVESTIGATION BUDGET / IT RI&I JUDICIAL VIGILANCE
Figure 1: Board composition at CBIC
Field offices under CBIC have been hierarchically delineated into Zones and further into Commissionerates, Divisions and Ranges respectively, based on geographical jurisdiction. There are 21 GST Zones and 20 Customs Zones. Under these Zones, there are: CGST Commissionerates Customs Commissionerates (including Customs Preventive Commissionerates) Audit Commissionerates Directorates
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The Directorates, dealing with HR, Logistics, Legal Affairs, Systems, etc. - which provide important ancillary support to the field formations. The Enforcement/Investigation and Intelligence functions are handled by two important Directorates, the DGRI (Directorate General of Revenue Intelligence) for Customs intelligence & enforcement and DGGI (Directorate General of Goods and Services Tax) for GST intelligence & enforcement. For matters relating to tax litigation and quasi-judicial/judicial remedies, there is a two-tier structure. The first Appellate authority is Commissioner (Appeals) and the second level is the Customs, Central Excise & Service Tax Appellate Tribunal (CESTAT). For the first time, 45 Audit Commissionerates have been set up as functional units.
3.2. Background Information on Service Centres at Customs EDI locations
A. Service Centre
Section 46 and Section 50 of Customs Act 1962 mandate that the Importers and Exporters shall make entry of goods by presenting the specified documents electronically. Indian Customs had implemented Electronic Data Interchange (EDI) System for facilitating the electronic filing of documents. The Indian Customs EDI System (ICES) 1.5 makes it possible for all the documents to be filed and processed electronically. The trading community is required to submit their declarations to the Indian Customs in electronic format. This can be done by using Remote EDI System (RES) for online filing through the Indian Customs EDI Gateway (ICEGATE) or filing the documents through a facilitation centre set up at the Customs EDI sites for documents digitization and printing requirements of the trade. The latter facility is called Service Centre. These Service Centres are essentially a facility measure by the Indian Customs to digitize the manually submitted documents and printing at the customs EDI sites. The Service Centres are run by private operators, ie., the service providers by charging the trade a nominal specific sum for the services rendered. The activities at Service Centres are further elaborated at Section 3 and Section 4. The activities at the Service Centre’s are by way of facilitation for members of the trade who, for various reasons, are unable to file documents electronically from their own premises. No customs function is carried out at these Centres.
The present bid aims at inviting competent agencies/ bidders for running the Service Centres at select existing and proposed ICES sites.
As on June 1, 2019, the EDI system is in place at 234 Customs EDI sites and its expansion to estimate 53 more sites is under way. The scope of this RFP is limited to Customs EDI sites listed in Annexure A and any new sites that may be included in future. All Private custodian sites are not covered within the scope of this RFP.
A brief outline of the Indian Customs EDI System (ICES), especially in the context of work at the Service Centre is given below.
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A.1.Indian Customs EDI System The Indian Customs EDI System consists of two broad subsystems-Imports (ICES/I) and Exports (ICES/E). The main interchange documents are the Bill of Entry (Import document) and Shipping Bill (Export document), which are filed by the trading community comprising importers, exporters and Custom Broker (CB). A brief outline of the two major subsystems is given below.
A.1.1. Imports
An importer or a Customs broker submit details regarding imports to the Service Centre in the form of paper documents as prescribed by the law. These details are entered by the data entry operator into the system and a checklist is generated by the system. The print of this checklist is then handed over to the importer or Customs house agent for confirming the correctness of the data entered. The checklist is then returned to the Service Centre by the importer/ Customs broker after putting his signatures on it, mentioning therein corrections, if any, which are to be made by the data entry operator. Once the data is corrected, another checklist is generated and given to the importer/ Customs broker for final confirmation of correctness of data. If no further corrections are required, the Importer/ Customs broker finally approves the draft Bill of Entry (BE) by signing the checklist and the same is handed over to Service Centre operator for submission into the system. The system on acceptance of the data generates a bill of entry number and date, which is communicated to the Importer/ Customs broker. The bill of entry is then assessed online. The assessing officer may raise a query, which is communicated to the importer/ Customs broker by way of printout of the query at the Service Centre. A reply submitted by the importer/Customs broker is to be correctly entered by the data entry operator at the Service Centre. Once the bill of entry is assessed, the Service Centre operator hands over a print out of the bill of entry along with three copies of challan for payment of duty. After payment of duty, the importer/Customs broker approaches the Customs authorities in dock/ shed for clearance of goods. The designated Customs officer gives Out of Charge (OOC) order permitting clearance of goods. The system then generates two copies of the Bill of Entry for the importer and one for the Exchange Control, along with three copies of Out of Charge order. These copies are to be provided by the Service Centre operator.
A.1.2. Exports An exporter or Customs broker submits details to the Service Centre in the form of paper documents as prescribed by the law. The data entry operator enters these details and a checklist is generated by the system. The print of this checklist is handed over to the exporter or Customs broker for confirming the correctness of the data entered. The checklist is then returned to the Service Centre by the exporter/Customs broker after putting his signatures on it, mentioning therein corrections if any, which are to be made by the data entry operator. Once the data is corrected, another checklist is generated and given to the exporter/Customs broker for final confirmation of correctness of data. If no further corrections are required, the exporter/Customs broker finally approves the draft Shipping Bill by signing the checklist and the same is handed over to service centre operator for submission into the system. The Service Centre operator hands
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over to the exporter/Customs broker, the checklist indicating shipping bill number on the checklist. The exporter/Customs broker then brings goods to the customs port on the basis of this checklist. The designate officer gives Let Export Order (LEO) in the system. The system now generates 6 copies of Shipping Bills in case of free and scheme Shipping Bills and 7 in case of DEPB Shipping Bills. Upon receipt of the Export General Manifest (EGM), export promotion copy is generated
A.1.3. After submission of Bill of Entry or Shipping Bill in the system, the importer/ exporter/ Customs broker may request for an amendment in the document, the details of which are also entered at the Service Centre.
A.1.4. The carriers of the goods (like shipping lines, airlines) are required to submit import and export manifest to the customs. These can also be submitted in the system through the Service Centre. Checklists, as in the case of Bill of Entry or Shipping Bill, are also generated and handed over to the carrier.
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4. Overview of Customs Service Centres Customs Service Centre setup at EDI sites facilitate digitizing of documents filed manually to facilitate Customs clearance process. The Incumbent Service Provider operates these select Customs Service Centres and perform all operations concerning the manual submission of the documents and printing at the Customs sites, as indicated below: 1. Digitization of documents filed manually at the Service Centres and printing of all documents at Customs EDI sites, including documents filed through Remote EDI System (RES). The Service Provider (SP) is required to perform all operations concerning the manual submission of the documents and printing at the Customs sites 2. Performing any additional functions / operation, incidental to digitization / data entry / scanning / printing of documents etc., as requested by the jurisdictional Commissioner of Customs or CBIC, like providing services of testing in upcoming EDI sites etc. 3. Providing various defined services like digitization, data entry, printing etc., to the trade at the pre-specified rates where a part of its receipts charged on certain services rendered is to be paid to CBIC as a charge for use of the premises and other infrastructure facilities 4. Incumbent Service Provider collects charges for the services rendered directly from the trade, its representatives or any other person on whose behalf data entry or other related work is carried out, at the prescribed rates. For the services provided at the Service Centre the incumbent Service Provider does not recover charges more than the specified rates A complete list of Customs’ Service Centres is included in Annexure A of this document.
4.1. Services at Service Centres
The incumbent Service Provider performs the following tasks including, inter alia, the following: 1. Accepting documents for data entry of Bill of Entry (BE), Shipping Bill (SB), IGM and EGM, UAB declaration, Transshipment document and any other document 2. Data entry of details of accepted documents mentioned above 3. Printing check list of accepted documents mentioned above 4. Editing of the data, as suggested in the corrected check list 5. Document submission into ICES application 6. Printing of queries and keying in replies, as given by the trade to the raised queries 7. Challan print outs for import / export 8. Printing of Out of Charge (OOC) Copy 9. Printing of Let Export Order (LEO) copy 10. Printing of all assessed BEs / SBs / other documents, including those filed under RES 11. Informing trade about the current status of their document in ICES 12. Preserving the documents received for data entry and forwarding the same as required by Jurisdictional Commissioner
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13. Providing additional manpower to capture documents / data relating to various stakeholders in Single Window Project like Plant / Animal Quarantine, Banks, Chamber of Commerce, Insurance etc. Capturing of documents/data may involve scanning of documents and uploading in EDI apart from the usual data entry in various fields of EDI including new fields that may be added in future in Single Window Project. The modalities of scanning and integrating the scanned image with the document, its additional cost, if applicable 14. Printing at any other Customs site designated by CBIC 15. Any other work incidental to this facility for the trade may be assigned by the Jurisdictional Commissioners by a specific or general order from time to time
4.2. Current Work Volume
At present, the Service Centres operate as per the following parameters: Total number of EDI Customs Sites where Service Centre facility is provided by CBIC: 133 of the Customs EDI sites Number of States the Service Centres are spread across in India: 22 States/Union Territories Total number of Non-EDI Customs sites to come under EDI soon: around 53 sites Number of documents (BE/SB) filed at Service Centre (average documents per month): Around 50,000 to 55,000 documents
4.3. Existing Rates Specified
A. Current Service Charges for Digitization, Data Entry and Printing of documents filed at Service Centre are as follows: a. Bill of Entry/ Shipping Bill having up to five items: ₹80 (Sharable) b. Each Additional Block of five items: ₹10 c. IGM: ₹80(Sharable) d. EGM: ₹80(Sharable) e. Other documents (such as UAB, Transshipment etc.):₹80(Sharable) f. Amendments to original declaration by customer in BE/SB/Other documents: ₹ 10 g. Queries (including reply feeding): Nil – for 3 queries and ₹10 for each query thereafter h. Printing check list: NIL i. Printing of assessed documents (SB/BE/OOC/LEO/Challan etc.): NIL B. Current Service Charges for Data Entry and Printing of documents filed through ICEGATE or any other manner of Remote EDI (RES) are as follows: a. Printing of Document: ₹30 [for the first 50 pages and ₹10 for every 10 subsequent pages or parts thereof (documents refer to the set of papers, which get printed in one command at any stage of processing)] b. Query Printing: ₹10
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c. Amendments fee to Bill of Entry (for block of five items): ₹20 d. Amendments fee to Shipping Bill (for block of five items): ₹10 e. Amendments fee – Each Additional block of five items: ₹10 f. Amendments fee – Other documents: ₹10 g. Printing Checklist: ₹10
Note: The above charges are excluding GST and any other taxes. The incumbent Service Provider collects GST from the trade at the prevailing rates and pays the collected GST to the Govt. exchequer.
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5. Scope of Work and Deliverables 5.1 Scope
Scope of the current bid will include running of the Service Centres at the Customs EDI sites mentioned for a period of two years from date of signing of contracts and further extendable by mutual agreement. The scope of this tender is limited to digitization of documents filed manually at the Service Centres and printing of all documents at Customs EDI sites including documents filed through Remote EDI System (RES). A Service Centre is required to perform all operations concerning the manual submission of the documents and printing at the Customs sites. In addition, they may also be asked by the jurisdictional Commissioner of Customs to perform any additional function/ operation, incidental to what are being already done. The list of all existing Customs EDI sites and their document load covered under the scope of this RFP has been provided in Annexure A. New sites may be added to the above list by Directorate General of Systems and Data Management (hereinafter called Directorate). Bidders shall be required to bid for all the sites and also give an undertaking to provide, on the existing terms and conditions, similar facility at all additional sites that may come up during the period of contract. No part bidding shall be accepted. Bidders are advised to go through this tender document before filing their bids. No deviation from the terms and conditions set out in the tender documents shall be accepted. The selected bidder would provide various services to the trade as mentioned in Section 4.2and would be expected to pay to CBIC, a part of his receipts as a charge for use of the premises and other infrastructure facilities extended by CBIC. The commercial bids would be evaluated on basis of the proposed contribution to CBIC as explained in the tender further, provided other conditions of the technical bid are satisfied.
CBIC may vary the conditions of this tender and its requirements, including the number of sites at which services centre facility is tendered now, any time before finalization of the contract and would not be responsible for any damage caused to the bidder. CBIC reserves the right to choose more than one bidder and distribute the total work under the present tender on geographical or other basis among the bidders. The schedule for invitation to bid given in Section 2 (Data Sheet) of Volume 2 of this RFP may also be altered if so required. A notice would however be given on the e-procurement website.
5.2 Deliverables
1. The operations to be performed by the Service Provider at the Service Centres shall include, interalia, the following: a. Accepting documents for data entry of Bill of Entry, Shipping Bill, IGM and EGM, UAB declaration, Transshipment document and any other document. b. Data entry of details of accepted documents mentioned above c. Printing of check list of accepted documents mentioned above d. Editing of the data as suggested in the corrected check list
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e. Document submission into ICES application f. Printing of queries and feeding of replies as given by the trade to these queries g. Challan print outs for import/export h. Printing of Out of Charge Copy i. Printing of Let Export Order Copy j. Printing of all assessed bills of entry and shipping bills or other documents including those filed under RES k. Informing trade about the current status of their document in the ICES l. Preserving the documents received for data entry and forwarding the same as required by Jurisdictional Commissioner m. Provide additional manpower to capture documents / data relating to various stake holders in Single Window Project like Plant / Animal Quarantine, Banks, Chamber of Commerce, Insurance etc. n. Any other work incidental to this facility for the trade may be assigned by the Jurisdictional Commissioners by a specific or general order from time to time.
2. A Service Provider shall be responsible for arranging and deploying suitable number of personnel (trained data entry operators, Supervisor/ Manager Etc.) required for operating the service centre. The number of personnel required for providing effective and speedy service to the trade would be determined by the Service Provider in the consultation with the jurisdictional commissioner. The Service Provider shall not assign, subcontract, or in any way involve any third party part or whole of the task pertaining to the running of Service Centre at select EDI sites referred to in this invitation, without the explicit and written permission from the Jurisdictional Commissioner.
3. All operations at the Service Centre in respect of documents received by the Service Provider upto the time prescribed in the public notice, issued by the Commissioner from time to time on this behalf, will be completed on the same day.
Note: An officer of Customs is designated as Systems Manager for each of the ICES Location.
4. The Service Provider shall maintain a log register for the purpose recording the time of receipt of a document and its delivery back to the user with the check list/error report etc. and shall ensure that the documents are processed strictly on first come first served basis. The documents received should be time stamped and the customer should be given a sequentially generated cash receipt. The jurisdictional Commissioner may require the Service Provider to set up an elaborate system of sequencing the documents to ensure that the documents are processed on first come first served basis.
5. The Service Provider shall be responsible for providing services and operating the service Centre’s during such period in a day and on such days as may be specified by the specific or general order of
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Commissioner having jurisdiction over the Service Centre (Service Provider may refer to Risk Factors mentioned in this document further in this regard).
6. The Service Provider shall be responsible for the provision of stationery items, printer consumables including ribbons/ink cartridges and print head etc. for the printer. The printer consumables are to be procured from the original manufacturer or their authorized agents/distributors. The computer stationery shall be pre-printed with running serial numbers with single water mark “INDIAN CUSTOMS” pre-printed diagonally across each page with not less than 60 gsm paper shall be used for printing of checklist and not less than 80 gsm paper shall be used for final printouts.
7. The Service Provider shall ensure secrecy and confidentiality of the information/documents handled at the Service Centre. For the services provided at the Service Centre’s the Service Provider shall not recover charges more than the specified rates (given in Section 3.3)
8. The Service Provider shall ensure that the data entry into the system is complete and correct in all respects as per the declarations filed by those availing and is in accordance with the requirements let out in the ‘Public Notices’ issued by the jurisdictional Commissioner. The proforma for data entry and checklist duly signed by importer/exporter/Customs house agent/ their authorized agents shall be retained by the Service Provider for a period of three months from the date of filing of the documents. The processed IGMs/EGMs will also be retained for a period of three months.
9. The site for the Service Centres will be provided either by the Central Board of Indirect Taxes & Customs (CBIC) or by custodian concerned alongwith requisite computer hardware/software, power connection (including UPS) and air conditioning equipment, furniture and other infrastructure that may be required. The Service Provider shall use all such premises and equipment as the jurisdictional Commissioner may deem proper for the purpose of carrying out the legitimate business of operating the Service Centres and shall not be put to any other use except with the written authorization of CBIC. The CBIC/Custodian shall be responsible for maintaining the computer hardware/software, furniture and other infrastructure including replacement if necessary at its own cost.
Note: For the purpose of this document the term CBIC shall also include its subordinate organizations like the Directorate, Commissionerates etc.
10. CBIC will allow proper access to the personnel deployed by the Service Provider at the Service Centre, provided that the number of such personnel permitted access to Service Centre shall not be more than the number fixed by the jurisdictional Commissioner in consultation with the Service Provider.
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11. CBIC shall have no objections towards the personnel employed by the Service Provider. It is also agreed that the Service Provider will employ personnel for managing the Service Centres at his own risk and cost &CBIC will not be in anyway responsible for their security, remuneration, welfare or service conditions. CBIC will not be responsible for any labor dispute between the Service Provider and the personnel deployed by it at the service centre.
12. The Customs EDI at the 23proposed sites may come up at different times and the Service Provider would be able to provide services only after that. He would however ensure that the facility is provided as soon as the basic requirements for starting EDI at that location are set up and he is asked by the jurisdictional Commissioner or the Directorate to start his services.
13. The jurisdictional Commissioner may increase or decrease the number of Service Centres for sites under this charge. He may choose to have one Service Centre for two or more sites nearby or can have more than one Service Centre for one ICES location.
14. The CBIC may inspect the Service Centres at any time of the Contract period and also appoint Internal Auditors or Third Party Auditors to monitor the work and efficiency of the Service Centre Operators. The Auditors will be allowed to inspect, among other things, the quality of stationary used, the printing quality, and the accuracy of data entry, correctness of remittances and other related issues.
15. On expiration or pre-mature termination of the contract the vendor shall vacate the premises and handover the equipment provided to it forthwith in condition as at the time of beginning of the contract, except for normal wear & tear, failing which the vendor shall pay damages as may be determined by the jurisdictional Commissioner.
16. CBIC may vary the conditions of this tender and its requirements, including the number of sites at which services centre facility is tendered now, any time before finalization of the contract and would not be responsible for any damage caused to the bidder. CBIC reserves the right to choose more than one bidder and distribute the total work under the present tender on geographical or other basis among the bidders. The schedule for invitation to bid given in Section 2 (Data Sheet) of Volume 2 of this RFP may also be altered if so required. A notice would however be given on the e- procurement website.
17. The Customs EDI at the 53 proposed sites may come up at different times and the vendor would be able to provide services only after that. He would however ensure that the facility is provided as soon as the basic requirements for starting EDI at that location are set up and he is asked by the jurisdictional Commissioner or the Directorate to start his services.
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18. The jurisdictional Commissioner may increase or decrease the number of Service Centres for sites under this charge. He may choose to have one Service Centre for two or more sites nearby or can have more than one Service Centre for one ICES location.
19. The vendor shall indemnify the jurisdictional Commissioner against any loss incurred relating to the performance of the Service Centre, including any damages caused to the premises, equipment etc, due to negligence of personnel deployed by the vendor. The vendor shall execute with the jurisdictional commissioner, a bond along with an appropriate bank guarantee equal to the three months estimated remittances by the vendor to the CBIC (the amount of estimated remittances would be determined by the jurisdictional Commissioner on the basis of available data). The vendor, during the period of the contract, may be required to vary the amount of the bond and the bank guarantee depending upon the change in the estimated remittances by the vendor due to any reasons like change in the workload. The bank guarantee will be returned within three months of expiry, or date of termination, of the contract.
5.3 Service Level Agreement (SLA)
The Service Provider is required to provide courteous and efficient service to the trade. He should ensure that operators are well mannered, polite, courteous and helpful towards the members of the trade. The operators should have minimum educational qualification of 10+2 and should possess a certificate of data entry/typing and computer proficiency from a reputed institute. They should also meet the service delivery standards. The standards for various operations under normal conditions of operation shall be as follows: # Types of Operation Maximum Time for completion of given operation (in minutes) a. Data entry of document up to 10 line item 60 b. Time for additional block of 10 items 60 c. Editing Checklist 60 d. Submission into ICES system 15 e. Printing of document 30 f. Amendment to be carried out 30
A monthly discrepancy report about transactions not meeting the service standards would be required to be submitted to the Systems Manager, giving reasons, if any. Repeated failure to meet the service standards may result in termination of contract.
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5.4 Risk Factor
The bidder is required to take into consideration, interalia, following risk factors before bidding for the tender. CBIC will not be responsible for any loss caused to the Service Provider, for not taking into account any or all of the risk factors. 1. The facility of a Service Centre at customs sites is a trade facilitation measure. The importer/exporter/Customs broker/their authorized agents have an option of filing documents through remote EDI system, which is transmitted to the Customs via the Indian Customs EDI Gateway or through Service Centres. With the growing computer literacy and awareness, the number of importers/exporters using the Service Centre may go down depending upon the choice of the importer/exporter/Customs broker/other agencies to file documents through ICEGATE or other available means. 2. It is also a declared policy of the government to encourage remote filing of the documents and the Service Centre is essentially a transitional measure till the time such facility is not fully accepted by the trade. 3. The charges for various existing services provided as well as new services introduced at the Service Centre would be fixed/revised by CBIC in consultation with the Service Provider. The Service Provider shall not be at liberty to amend on his own the charges for its services. 4. The workload at the Service Centre may also get affected due to changes in the economic, administrative or other policies of the Government, judicial pronouncements as well as other extraneous factors. 5. The policies of the Government may require Service Centre to be open for more than 8 hours (or even be open for 24 hours on all 7 days of a week) at some or all the sites in the interest of the trade. 6. The policies and decisions of the government may also require remote service centres (those operating from outside the premises of the customs location) to facilitate remote filing of documents through ICEGATE or other means. This may result in an adverse impact on the revenues of the service centres.
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6. Payment Schedule & Terms
The Service Provider shall pay to CBIC an amount calculated at the pre-specified rates in return for the facilities made available to operate the Service Centre. This payment shall be made on monthly basis and within 7 days of the close of the month. An interest at the rate of 1% for every month or part thereof, shall be payable alongwith the principal payment for the month in case of delay beyond these 7 days. The jurisdictional commissioner however can give a further extension of 7 days in exceptional circumstances. The interest would be chargeable from the 15th day from the close of month in such a case. CBIC reserves the right to terminate contract in case of habitual delay.
Annexures
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7. Annexure A – List of Service Centre
No. of resources/ Transaction Location of volume S.No. State SITE CODE Site Name S.C. (monthly Operations average under the nos.) site Andaman 1 INIXZ1 Customs House Port Blair &Nicobar Andhra 2 INKAK1 CUSTOM HOUSE PORT AREA KAKINADA 533007 1 138 Pradesh Andhra 3 INVTZ1 CUSTOM HOUSE PORT AREA VISKHAPATNAM 530035 1 150 Pradesh 4 Bihar INRXLB LCS RAXAUL, DIST: EAST CHAMPARAN, BIHAR 1 2858 5 Bihar INBGUB Bairgania 1 436 6 Bihar INSNBB Sonabarsa 1 339 7 Bihar INBTMB Bhitamore 1 1428 8 Bihar INBNRB Bhimnagar 1 357 9 Bihar INKNLB Kunauli 1 238 10 Bihar INGALB Galgalia 1 750 11 Bihar INKJIB Pipraun 1 273 12 Bihar INLKQB Laukaha 1 76 13 Bihar INJAYB Jayanagar 1 175 14 Bihar INJBNB LCS JOGBANI, DIST:ARARIA, BIHAR 1 7011 15 Chattisgarh INRAI6 ICD RAIPUR, NR GOODS SHED KAPA RAIPUR 492009 1 1 NEW CUSTOM HOUSE, NR IGI AIRPORT NEW DELHI 16 Delhi INDEL4 1 1841 110037 17 Delhi INPPG6 ICD PATPARGANJ, GAZIPUR, NR GAZIPUR BUS DEPOT, ND 1 1645 18 Delhi INTKD6 ICD TUGHLAKABAD NEW DELHI 110020 1 105 19 Goa INMRM1 NEW CUSTOM HOUSE MARMAGOA, GOA PIN-403803 1 114 ICD ANKLESHWAR OPP ONGC TNSHIP OLD NH8 20 Gujarat INAKV6 1 0 ANKLESHWAR ACC AHMEDABAD, OLD AIRPORT SAHIBAUG 21 Gujarat INAMD4 1 160 AHMEDABAD 12 22 Gujarat INBED1 BEDI PORT JAMNAGAR, GUJARAT 1 6 23 Gujarat INBRC6 ICD DASHRATH VADODARA GUJARAT 391740 1 23 24 Gujarat INDAH1 DAHEJ PORT CUSTOM HOUSE DIST: BAROACH GUJARAT 1 14 25 Gujarat INIXY1 CUSTOM HOUSE , NEAR BALAJI TEMPLE KANDLA 370210 1 39 MAGDALLA PORT URMI COMPLEX SANGRAMPURA 26 Gujarat INMDA1 1 46 SURAT 2 27 Gujarat INMUN1 MUNDRA PORT SEZ MUNDRA GUJARAT 6 113 28 Gujarat INPAV1 PIPAVAV PORT P:UCCHAIYA D: AMRELI GUJARAT 365560 1 24 29 Gujarat INSAC6 SURAT DIAMOND PARK,GIDC,SACHIN,SURAT-394230 1 1 ICD SABARMATI, KALIGAM SABARMATI AHMEDABAD 30 Gujarat INSBI6 1 77 382470
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ICD VALVADA, NH 8 TALUKA UMBERGAON VALSAD 31 Gujarat INVPI6 1 2 GUJARAT 32 Gujarat INPBD1 PORBANDAR PORT 1 9 33 Gujarat INBHU1 BHAVNAGAR SEA 1 51 34 Gujarat INNAV1 NAVLAKHI PORT 1 27 35 Gujarat INOKH1 OKHA PORT 1 12 36 Haryana INPNP6 ICD PANIPAT BABARPUR RAILWAY STATION PANIPAT 1 1 37 Haryana INREA6 ICD REWARI, REWARI HARYANA 1 1 38 Haryana INFBD6 ICD BALLABGARH SECTOR 59 FARIDABAD-121004 1 18 Jammu and 39 INSXR4 Srinagar 1 15 Kashmir 40 Karnataka INBLR4 ACC BANGALORE, BENGALURU INTERNATIONAL AIRPORT 1 1405 41 Karnataka INNML1 NEW CUSTOM HOUSE PANAMBUR MANGALORE 575010 1 112 42 Karnataka INIXE4 MANGALORE AIR CARGO 1 13 43 Karnataka INWFD6 ICD WHITE FIELD PLANTATIONS, HOSKOTE, BANGALORE 1 1229 44 Karnataka INKRW1 Karwar (including Sardeshivagad) 1 0 45 Kerala INCCJ4 ACC KOZHIKODE, KARIPUR KERALA 673647 1 894 COCHIN CUSTOM HOUSE WELLINGDON ISLAND 46 Kerala INCOK1 1 436 COCHIN682009 KOCHI AIRPORT NEDUMBASSERY COCHIN KERALA 47 Kerala INCOK4 1 543 683111 ACC SHANGHUMUGHAM THIRUVANANTHAPURAM 48 Kerala INTRV4 1 223 KERALA Madhya 49 INIDR4 ACC, DEVI AHILYABAI HOLKAR AIRPORT INDORE MP 1 32 Pradesh Madhya 50 INMPR6 ICD, MALANPUR, CONCOR, M.P. 1 13 Pradesh Madhya 51 ININD6 ICD 113 CONCOR COMPLEX SECTOR III PITHAMPUR DHAR 1 266 Pradesh Madhya 52 INMDD6 ICD MANDIDEEP 34-A1 NIA DIST:RAISEN MP 462046 1 30 Pradesh NEW CUSTOM HOUSE, BALLARD ESTATE MUMBAI 53 Maharashtra INBOM1 1 344 400038 AIR CARGO COMPLEX SAHAR ANDHERI(E) MUMBAI 54 Maharashtra INBOM4 1 3781 400099 ICD CONCOR, RLY GOODS SHED CHINCHWAD PUNE 55 Maharashtra INCCH6 1 32 411019 ICD DIGHI TALERA NAGAR PUNE-ALANDI ROAD DIGHI 56 Maharashtra INDIG6 1 481 PUNE 57 Maharashtra INJNR4 ACC JANORI, JANORI DINDORI, DIST NASIK, PIN 422207 1 26 58 Maharashtra INJNR6 ICD JANORI, JANORI DINDORI DIST: NASIK PIN 422207 1 398 59 Maharashtra INMUL6 ICD MULUND MUMBAI MAHARASHTRA 1 67 60 Maharashtra INMWA6 ICD MALIWADA DAULATABAD AURANGABAD - 431003 1 103 ICD (AJNI) NAGPUR, NR NARENDRA NAGAR NAGPUR 61 Maharashtra INNGP6 1 313 440027 JNCH, NHAVA SHEVA TALUKA:URAN DIST:RAIGARD 62 Maharashtra INNSA1 2 1076 400707 63 Maharashtra INNSK6 ICD NASIK, MAHARASHTRA 1 583 64 Maharashtra INPMP6 F-II BLOCK, YESHWANT NAGAR, PIMPRI, PUNE 400018 1 11 ICD TALEGAON A-18 & 18/1 MIDC TALEGAON PUNE 65 Maharashtra INTLG6 1 236 410502
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66 Maharashtra INWAL6 ICD WALUJ, H-22 MIDC WALUJ AURANGABAD 1 14 67 Maharashtra INJGD1 PORT JAIGARH, Sakhar Mohalla, Maharashtra 1 15 68 Maharashtra INPNQ4 PUNE ACC 1 0 69 NE - Assam INPBLB Kamardwisa (Rangapani) 1 866 70 NE - Assam INDRGB Darranga 1 1538 PARADEEP PORT CUSTOM HOUSE PARADEEP ORISSA 71 Odisha INPRT1 1 54 754142 72 Punjab INASR6 ICD CHEHERTTA, AMRITSAR, PUNJAB 1 17 73 Punjab INATQ4 SGRD JEE INTERNATIONAL AIRPORT, AMRITSAR 1 1 74 Punjab INATRB LCS ROAD CARGO ATTARI ROAD AMRITSAR PUNJAB 1 3852 75 Punjab INJUC6 ICD JALANDHAR, DHOGRI ROAD NOORPUR JALANDHAR 1 6 76 Punjab INLDH6 ICD, LUDHIANA, DHANDARI KALAN PIN-141001 1 31 77 Punjab INASR2 Amritsar railway station 1 759 ICD CONCOR NEW POWER HOUSE BHAGAT KI KOTHI 78 Rajasthan INBGK6 1 2 JODHPUR ACC JAIPUR, INTERNATIONAL AIRPORT SANGANER 79 Rajasthan INJAI4 1 275 JAIPUR 80 Rajasthan INJAI6 ICD SANGANER PLOT NO. SP7 SIA JAIPUR PIN - 302020 1 1 81 Rajasthan INJUX6 ICD RAJSICO BASNI PHASE -II JODHPUR 342005 1 0 82 Rajasthan INKKU6 ICD, CONCOR, KANAKPURA, JAIPUR PIN -302012 1 295 83 Rajasthan INKTT6 ICD CONCOR RAWATHA ROAD, POST MANDANA KOTA 1 28 84 Rajasthan INTHA6 ICD THAR DRY PORT BARMER ROAD PAL GOAN JODHPUR 1 1 85 Tamil Nadu INMAA1 CUSTOM HOUSE 60, RAJAJI SALAI CHENNAI 600001 33 755 ICD CHETTIPALAYAM, SF129 AVINASHI TALUK TIRUPUR 86 Tamil Nadu INCHE6 1 11 52 ICD IRUGUR, OPP IOC TERMINAL IRUGUR COIMBATORE - 87 Tamil Nadu INIGU6 1 27 03 ACC COIMBATORE, CIVIL AERODROME, COIMBATORE - 88 Tamil Nadu INCJB4 1 8 04 ICD THUDIALUR 2/235C M'PALAYAM ROAD COIMBATORE 89 Tamil Nadu INTDE6 1 16 34 ICD VEERAPANDI, SF 352 & 353 PALLADAM ROAD 90 Tamil Nadu INTHO6 1 3 TIRUPUR 91 Tamil Nadu INKAR6 ICD KARUR ANDAN KOIL WEST, KUTKADAI KARUR TN 1 41 92 Tamil Nadu INTUT1 CUSTOM HOUSE, HARBOUR ESTATE, TUTICORIN 628004 1 322 ICD TUTICORIN, 1663/2B HARBOUR EXP. ROAD 93 Tamil Nadu INTUT6 1 12 TUTICORIN 94 Tamil Nadu INILP6 ICD IRUNGATTUKOTTAI, SRIPERUMBUDUR 602105 1 1 ENNORE PORT, CUSTOM HOUSE 60 RAJAJI SALAI 95 Tamil Nadu INENR1 1 2 CHENNAI 96 Tamil Nadu INKAT1 VILL.KATTUPALLI,TAL.PONNERI,DIST.TIRUVELLORE601120 1 39 97 Tamil Nadu INMAA4 ACC, MEENABAKKAM, CHENNAI - 600027 1 1148 98 Tamilnadu INTRZ4 Tiruchairapalli 1 11 99 Tamilnadu INIXM4 Madurai 1 18 ACC SHAMSHABAD AIRPORT, DIST:RANGA REDDY 100 Telangana INHYD4 1 461 HYDERABAD 101 Telangana INSNF6 ICD HYDERABAD ANDHRA PRADESH 1 750 Uttar 102 INAPL6 APL Dadri 1 51 Pradesh
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Uttar 103 INCPL6 CPL Dadri 1 1 Pradesh Uttar 104 INDER6 ICD Dadri, Gautam Budh Nagar, UP -203207 1 4 Pradesh Uttar 105 INSTT6 Star Track Terminal Pvt Ltd ICD Dadri 1 1 Pradesh Uttar 106 INTTP6 TTP Dadri 1 155 Pradesh Uttar 107 INLON6 ICD LONI, LONI DISTRICT GHAZIABAD UP 1 10 Pradesh Uttar 108 INBLJ6 ICD AGRA, EAST BANK, MOTIMAHAL AGRA 1 38 Pradesh Uttar 109 INKNU6 ICD JRY KANPUR, PO:R.K.NAGAR KANPUR PIN - 208012 1 167 Pradesh Uttar 110 INLKO4 Lucknow 1 134 Pradesh Uttar 111 INMBD6 ICD LOCOSHED MORADABAD UP 1 117 Pradesh Uttar 112 INBNYB Barhni 1 1360 Pradesh Uttar 113 INSNLB Nautanwa (Sonauli) 1 1331 Pradesh Uttar 114 INTKNB Tikonia 1 1841 Pradesh Uttar 115 INNGRB Nepalganj Road 1 4492 Pradesh Uttar 116 INNTVB Thoothibari, District Maharajganj 1 74 Pradesh 117 Uttarakhand INBSAB Banbasa 1 775 118 Uttarakhand INDLAB Dharchula 1 17 119 Uttarakhand INJHOB Jhulaghat (Pithoraghat) 1 57 120 West Bengal INCCU1 15/1 STRAND ROAD, CUSTOM HOUSE KOLKATA 700001 9 1290 ACC KOLKATA, 15/1 STRAND ROAD CUSTOM HOUSE 121 West Bengal INCCU4 1 721 KOLKATA 122 West Bengal INJIGB LCS JAIGAON 1 3306 123 West Bengal INSNG2 Singabad Railway Station 1 58 124 West Bengal INPTPB LCS PETRAPOLE BONGAON WEST BENGAL 1 3240 125 West Bengal INRNG2 Ranaghat Railway Station 1 110 126 West Bengal INDLOB Birpara 1 0 127 West Bengal INCHMB Chamurchi 1 0 128 West Bengal INFBRB Fulbari LCS 1 0 129 West Bengal INCBDB Changrabandha 1 0 130 West Bengal INTTS1 T.T. Shed (Kidderpore) 1 0 131 West Bengal INPNTB Naxalbari (Panitanki) 1 0 132 West Bengal INGJXB Ghojadanga 1 0 133 West Bengal INCRXB Loksan 1 0
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8. Annexure A1 – List of non EDI sites proposed to be converted into EDI sites
S.No. Site Code Site Name 1 INHLIB Hilli 2 INMHDB Kotawalighat (Mahadipur) 3 INHND6 Hemnagar 4 INBRAB Borsora 5 INMREB Moreh 6 INSTRB Sutarkandi 7 INSMPB Srimantapur 8 INAGTB Agartala 9 INDWKB Dawki 10 INSBZB Shellabazar 11 INMGHB Mahendraganj 12 INMNUB Manu 13 INBOLB Bholaganj 14 INCHPB Zokhawthar 15 INDLUB Dalu 16 INBGMB Baghmara 17 INRGBB Old Raghna Bazar 18 INGHPB Ghasuapara 19 INHTSB Hatisar 20 INGAIB Gauriphanta 21 INKWAB Khunwa 22 INKGJB Karimganj Steamerghat & Ferry Station 23 INMKCB Manikarchar 24 INMHGB Muhurighat 25 INKWGB Khowaighat 26 INIXU4 Aurangabad 27 INGKJB Golakganj 28 INBUD1 Budge Budge 29 INKMAB Kulkuli 30 INKTGB Katarniyaghat 31 INNTLB Serathang 32 INRGJB Raiganj LCS 33 INGED2 Gede Railway Station 34 INDEL5 FPO, New Delhi 35 INAMD5 FPO, Ahmedabad 36 INBLR5 FPO, Bengaluru 37 INKOC5 FPO, Cochin 38 INLUH5 FPO, Ludhiana 39 INJAI5 FPO, Jaipur 40 INAGR5 FPO , Agra 41 INVNS5 FPO, Varanasi 42 INCCU5 FPO, Kolkata 43 INMAA5 FPO(Air), Chennai 44 INFCH5 FPO(Sea), Chennai 45 INHYD5 FPO, Hyderabad 46 INKNU5 FPO, Kanpur 47 INBOM5 FPO, Mumbai
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48 INBPS5 APSO, Mumbai 49 INVGA5 FPO, Vijayawada 50 INGAU5 FPO, Guwahati 51 INSXR5 FPO, Sringar 52 INIXL5 FPO, Leh 53 INRPU5 FPO , Raipur
Note: This is an indicative list only
*** End of Volume 1 ***
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