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BOOK YOUR CLIENTS BY 30 JULY Thursday 29th June 2017 New AIME operators Jin Air back to Cairns TALK2 Media and Events has $1m payout for ALG agents KOREA’S Jin Air will operate 12 been revealed as the exhibition AUSTRALIAN travel agents British travellers with flight return seasonal services between and event management supplier impacted by the All Leisure Group inclusive packages were paid Seoul and Cairns in Dec and Jan, for the Asia-Pacific Incentives & collapse in the UK earlier this out through the UK Air Travel building on the success of its Meetings Expo (AIME), beginning year will receive more than $1 Operators Licensing (ATOL) deployment in 2016/17. 2019, the Melbourne Convention million in compensation, under a scheme, while ABTA agents were CNS chief executive officer Bureau announced this morning. deal brokered by AFTA ceo Jayson also protected by a bond lodged Norris Carter said Jin Air’s debut More details in today’s BEN. Westbury. with the organisation. season “proved to be one of the In the works for some months However that protection did not most successful ever to operate (TD 24 Jan 2017), the issue has extend to Australian agents, and into Cairns Airport, with every been the subject of detailed initially it appeared credit card flight almost at capacity”. negotiations with the Association chargebacks due to the collapse “Along with the Tourism and of British Travel Agents (ABTA). would hit the local industry hard. Events Queensland, Tourism Speaking yesterday at an event Tropical North Queensland and Visit USA UK ructions in Sydney, Westbury went public Tourism Australia, we continue on the matter, confirming that to work with Jin Air to develop CHRIS Rankin, former head AFTA had lodged 308 claims an extended seasonal service of Qantas Holidays in Australia on behalf of its members with and eventually a service that can and now London-based head TravelPay, ABTA, and as a result more than provide South Korean people of consumer sales for British $1 million will be returned to with year round access to our the fi rst approved Airways, has been appointed affected Australian agencies. destination,” Carter remarked. provider under as acting chair of the Visit USA The collapse included a range the new committee in the UK. of brands including Swan Hellenic Today’s issue of TD The previous chairman, and Voyages of Discovery cruises, AFTA Insolvency Jonathan Sloan, has stepped Travel Daily today has six and reportedly disrupted the pages of news and photos plus Chargeback down to avoid a conflict of travel plans of over 13,000 clients. interest, after his company, Hills full pages from: (click) Scheme (AICS). More details in today’s issue of • One&Only Wolgan Valley Balfour, was appointed as the Cruise Weekly. UK and Ireland representative • AA Appointments jobs ✔ Fast set up to get you of American tourism marketing active on the AICS scheme organisation Brand USA. The committee issued a ✔ Payment solutions at no statement saying over the next cost to agent: • Online • Terminal • Layby few weeks its board would “be reviewing the current rules Want a flexible working life? ✔ All credit/debit cards governing qualification criteria to hold directorship of Visit USA Before you decide, find out how ✔ Your own branded portal (UK) with the aim of discussing TravelManagers is different. ✔ No bond required these written and unwritten rules 1800 019 599 with the membership”. For more info visit: Rankin will be interim chair until Now I have a successful www.travelpay.com.au/AICS the organisation’s annual general business and time for Or email: Cath Bisaro, my young family. National Sales Manager on meeting in late Sep, while Sloan [email protected] Anthony Lee also remains on the board. Personal Travel Manager

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Princess Cruises Last Minute Industry Rates. Sun Princess – 09 DEC 17 – 13 Nights to New Zealand. Inside From $1,739* $1,599* pp including taxes and port charges. *Conditions Apply. More Info › Thursday 29th June 2017 CLICK HERE for further details Star Alliance training Marvel Russia brox A NEW training program for US bumps up air security TRAVELMARVEL will offer travel agents has been unveiled THE United States government is up security protocols around cruise sailings in Russia on board by Star Alliance as part of its 20th introducing new aviation security aircraft and in passenger areas the refurbished MS Kronshtadt anniversary celebrations, offering requirements for airliners flying at airports, the deployment of river ship in 2018, with the tour those who complete the course a to American ports, designed to advanced technology, expanding operator chartering the 90-cabin chance to win one of thirty $100 combat terrorist groups. canine screening & establishing vessel over three departures. Westfield Gift Cards. Announced overnight, all extra preclearance locations. It features in Travelmarvel’s new The program is comprised of international carriers flying into DHS said it would work with the Russia River Cruising 2018 guide. four modules and takes 20mins the USA will be subjected to the Transport Security Administration to bring consultants up-to- enhanced security checks as the and aviation stakeholders over speed on Star Alliance’s latest world faces “an adaptive and coming weeks and months to developments. agile enemy”, the Department of adopt the procedures, and those Module topics include 20 Years Homeland Security (DHS) said. who failed to implement the of Star Alliance; Building the Star The DHS said terrorists were requirements within specific Alliance of Tomorrow; Airport continuing to target passenger timeframes ran the risk of further Hubs & Connections and Alliance aircraft, “and we have seen security restrictions. Take your Lounges & Loyalty. a ‘spider web’ of threats to The Department of Homeland For time poor agents, it’s not commercial aviation as terrorists Security said the measures “will customers necessary to complete all four in pursue new attack methods”. help to secure all commercial one sitting, but is must be started A total number of 180 airlines flights departing from 280 before 17 Jul. from 105 countries that carry airports that serve as last points way Agents who complete the an average of approximately of departure to the USA”. training before 28 Jul will be 325,000 pax on around 2,100 beyond automatically entered into the flights into the USA every day will Jones hacker trial draw to win a gift card, with six be required to adhere to new infinity. winners drawn at random each screening procedures of pax and adjourned week over a five-week period. electronic devices. THE trial of Tasmanian travel To start training, CLICK HERE. Enhancements will see beefed agent Lee-Anne Levett was adjourned yesterday, with sentencing delayed until next month while a psychological report is prepared. Levett, the founder of Hobart agency The Travel Studio, pleaded guilty to illegally accessing the Tramada records of rival Andrew Jones Travel 48 times between JOIN TODAY AT 2011 and 2013 in order to gain www.expedia.com.au/ an unfair commercial advantage taap during the tender process for telephone the University of Tasmania travel 1800 726 618 account (TD yesterday). email expedia-au@ She remains on bail until the discovertheworld.com.au next hearing on 12 Jul.

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Thursday 29th June 2017 *Inclusive of taxes. Travel periods & conditions apply. Pan Pac Melbourne Qld and Vic lead growth PAN Pacific Hotels & Resorts Window QUEENSLAND and Victoria expanded across all states and will take over operation of Hilton have led the nation in boosting territories last financial year, in Melbourne South Wharf, effective Seat tourism’s contribution to most cases out-stripping growth 28 Jul, after its parent company, the economy, both showing in the rest of the economy. UOL Group acquired the property. WE’VE heard significant growth in the latest Queensland led the way, with The opening of Pan Pacific of catching state breakdowns issued by its tourism sector’s contribution Melbourne will mark the return crabs while on Tourism Research Australia. to gross state product (GSP) of the Pan Pacific brand to the vacation, but The annual State Tourism increasing 8.7% to more than $25 Australian east coast and the a traveller has Satellite Accounts released billion during 2015-16. group’s fifth hotel in the country. taken it too far. yesterday show tourism Tourism now represents 4% Pan Pacific Hotels Group has While of Queensland’s overall GSP, an named the hotel’s current conducting increase of 0.3 of a point. general manager, Craig Bonnor, routine checks Amadeus outage Victoria also showed a big will remain in the same position at Boston AMADEUS has confirmed its increase, with tourism GSP up under its new management. Airport, users were hit by a global outage 8.6% to $23.3 billion. TSA officials yesterday affecting airlines, NSW remains the country’s Viva! Cooks incentive discovered a 9kg live lobster in a airports and agencies, but said biggest tourism state, where the passenger’s luggage. VIVA! Holidays has partnered the incident was unrelated to the industry’s contribution to GSP A spokesperson said it was the with Cook Islands Tourism to offer ‘Petya’ ransomware attack that rose 6% to almost $32.5 billion. “largest” he had ever seen. agents the opportunity to earn affected computers worldwide. Among the other states’ total The lobster was stored in a extra Trip Dollars when making a “Our engineers worked to tourism GSP, WA increased 6.6% cooler and “cooperated quite booking paired with an exclusive restore all affected services to almost $11.9 billion, SA rose nicely with the screen process.” Air New Zealand airfare. and we can now confirm that 2.9% to $6.3 billion, and Tasmania For the record, TSA doesn’t The bonus $50 Trip Dollars are all systems are recovered,” an rose 3.7% to $2.8 billion. prohibit live lobsters on aircraft, based on air & land packages of Amadeus spokesman said, adding The NT showed an increase of but they must be transported in five nights or more made and that the company regretted any 6.1% to $2.4 billion and the ACT “clear, spill-proof containers.” deposited by 09 Jul. inconvenience caused. rose 1.6% to just over $2 billion.

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Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 3 Discover the heart of Vietnam on the river in the June issue of travelBulletin. CLICK HERE to read

Thursday 29th June 2017 New IHG mid-scale QF corp fares webinar Monaco sky high for Australians INTERCONTINENTAL Hotels AGENTS have an opportunity Group has revealed a new “high- to expand their knowledge quality midscale brand” to launch of Qantas’ corporate fares by in 2019 that will be priced around participating in a 15-minute US$10-$15 less per night than its virtual class being held next Wed. Holiday Inn Express brand. The webinar will touch on the The yet-to-be-named brand benefits of Qantas Private & will serve a “vastly underserved Tier 4 Fares, review processes segment”, initially focused on the and support services on offer to US market, IHG said. corporate customers, and hear Currently dubbed ‘Project about what is new for Qantas Horizon’, the hotels will feature Business Rewards. between 95-100 keys and be Four sessions are being held no more than three storeys tall, during the day at 0830, 0930, offering “rooms designed for 1030 & 1430 - register HERE. sleep” & “no nonsense breakfast”. The name, logo & other brand Whale & zoo combo elements will be unveiled in 2017. CAPTAIN Cooks Cruises is offering a new Taronga Zoo and AUSTRALIA’S love affair track to commence this Sat. Philippines roadshow Whale Watching Cruise Combo with travelling has seen a stark Emirates regional manager, increase in arrivals into Monaco. NSW/ACT Tim Harrowell said the Philippine Department of deal, available until 01 Nov. THE Speaking to TD, regional extra capacity represented a 44% Tourism is conducting a three The package includes entry into director of the Monaco Gov increase in weekly seats available city roadshow in Australia in Aug, Taronga in the morning and an Tourist Bureau Australia, Alison into Nice. with over 500 agents expected to afternoon whale watching voyage Roberts-Brown said Australia was “Emirates is also working with attend the annual showcase. departing from Taronga Zoo now a top 10 market for Monaco. Monacair to offer helicopter Events are planned for Sydney Wharf at 1:40pm. “When we started our job here transfers between Nice and (08 Aug), Melbourne (09 Aug) Prices for the combo are $99 in around 2010 we were number Monaco, which is free for First and Brisbane (10 Aug). per adult & $55 per child, which 40, now Australia is around class pax and available to other Agents are urged to ‘save the includes a rocket ferry to the zoo number nine for arrivals into passengers for a fee,” he said. date’ in their schedules, with the from Circular Quay or Darling Monaco,” she said. Roberts-Brown said this enabled opportunity to RSVP coming soon. Harbour, and culminates at Members of the trade gathered travellers to reach Monaco in only By attending, agents will have 4:15pm at Circular Quay. for a night at the opera to watch seven minutes from the airport. the chance to win a trip to the the Sydney Symphony Orchestra Pictured above from left are Philippine islands of Palawan, MF Los Angeles start perform Pellas et Melisande, Marc Humphries & Sarah Elfassy, Boracay and Cebu. XIAMEN Airlines has launched conducted by Charles Dutoit. Atout France; Tim Harrowell, Last year, more than 251,000 flights to its third US destination, The night also celebrated EK’s Emirates; Alison Roberts-Brown Aussies visited the Philippines, introducing services between soon-to-debut A380 flights into and Emilie Hess, Monaco Tourism; making it the country’s fifth Xiamen & Los Angeles this week Nice Cote d’Azur Int’l Airport, on and Anna Kelly, Emirates. largest inbound source market. using Boeing 787-9 Dreamliners.

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Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 4 Industry Appointments

WELCOME to Industry Appointments, Travel Daily’s Thursday feature which has the latest job appointments from across the industry. If you have just appointed someone to a new position and would like to update the industry email [email protected]. Thursday 29th June 2017 Cruise Line Industry Association Australasia’s Operations Manager Amanda Rixon has been recruited by AFTA to the newly created role Hilton Hawaii celebrates Australia of Industry Partnership Executive. Rixon’s career includes stints at Mary Rossi Travel and Phil Hoffmann Travel. The position will see Rixon tasked with contacting members taking part in the newly announce AFTA Insolvency Chargeback Scheme (AICS) initiative (TD yesterday). Air New Zealand has promoted Nick Judd to the senior position of Group General Manager Commercial. Judd is currently Regional General Manager Americas. Part of Judd’s responsibilities in his new capacity will see him working with alliance partners including United, Virgin Australia, Singapore Airlines, Cathay Pacific and Air China. RCL Cruises has recruited Belinda Osmic as its Business Development Manager for Azamara Club Cruises Australia & New Zealand, taking over from Steve Garside who is relocating to his home in the UK. Osmic has 12+ years’ experience in the cruise sector. Winter holiday specialists Sno’n’Ski has appointed Kathleen Bowles as its new Victorian Business Development Executive. Air Canada’s local general manager Paul McLean has been appointed as Chief Commercial Officer - Aviation at Cairns Airport, commencing in the role in early Aug. The Canadian national has been with Air Canada for the past 12 years and was instrumental in the launch of its Vancouver-Brisbane service and securing seasonal Melbourne flights. Destination NSW this week announced two executive roles. Siobhan THIS week Hilton Hotels, Hawaii Burke has been promoted from her previous role as the organisation’s Tourism and Hawaiian Airlines Marketing Executive for UK & Germany to Regional Manager UK and remembered Pearl Harbour, with Europe, effective 04 Jul. Former Fairfax Events staffer Helen Parker has 07 Dec 2016 marking the 75th also been named as Manager, Regional Conferencing, effective 17 Jul. anniversary of the infamous attack which kicked of America’s Leisa Chell has commenced in the role of Marketing Manager at MSC participation in World War II. Cruises Australia & New Zealand, working alongside Donna Anderson. Hawaii Tourism country The West Australian Government has named Nathan Harding as San Diego, California’s beach manager Kerri Anderson Tourism Western Australia’s board Chairman. Also joining the board are city is located less than two and Hilton Hawaii’s Cynthia Manny Papadoulis, Karen Priest, Linda Wayman and Kevin Brown. hours from LA and combines Rankin highlighted the strong world-class family-friendly relationship between the Edge’s Garden of Eden Iberia A320neo fleet attractions with laidback destinations, with Australia CELEBRITY Cruises has revealed INTERNATIONAL Airlines Grp beach vibes. San Diego is now Hawaii’s third largest further details of Celebrity Edge, has revealed a firm order for 20 famous the world over for its international market with an its 2,918-passenger ship that is Airbus A320neo aircraft it placed San Diego Zoo, LEGOLAND exceptionally strong repeat factor. California Resort and splash- currently under construction and with the aircraft manufacturer “Australia has always been an due to sail from Fort Lauderdale, two years ago will be destined to tastic SeaWorld San Diego, ally - then and now. We love but has so much more on Florida in 2018. join Spanish carrier Iberia. you for it,” Rankin said, before offer to thrill both little and Spanning three decks at the aft Valued at a list price of US$1.84 introducing a large delegation of big kids in the family. For of the ship, ‘Eden’ is a space that billion, the neos will be used to more CLICK HERE. representatives of the various will feature almost 650m2 of glass modernise IB’s short- & medium- Hilton branded properties across windows overlooking the ocean. haul aircraft fleet, to be delivered To celebrate “Kids Free all of the Hawaiian islands. Eden can be utilised for an array from mid-2018 through to 2021. Month” returning to San Hawaiian Airlines country of purposes from yoga in the Diego this October, we’re manager Gai Tyrrell also morning to performances, and giving away a Summer Fun Wizarding night lights welcomed guests to the event, houses the Eden Restaurant. Hamper brimming with highlighting HA’s strong loads out UNIVERSAL Studios Hollywood beach-themed goodies More in today’s Cruise Weekly. of Australia and its new lie-flat has debuted its ‘The Nighttime including a Sunnylife business class product. Lights at Hogwarts Castle.’ inflatable flamingo. Tyrrell, Rankin and Anderson New Discovery Park The dancing light projection To win, have the most creative are pictured above at the event DISCOVERY Parks has inked a shines against the Hogwarts answer to the question below. which took place at the Sydney 15-year management contract School of Witchcraft and Wizardry Send entries to Hilton - complete with authentic for Streaky Bay Foreshore Tourist and showcases all four Harry [email protected] Hawaiian cuisine courtesy of Ryan Park, which starts on 01 Jul. Potter houses in the light show. The park is located on the Eyre Tell us in 25 words or Urig, executive chef from the Each night there will be multiple less why San Diego is the flagship Grand Wailea Waldorf Peninsula in South Australia, and shows for guests to watch. ultimate family holiday? Astoria Resort in Maui who also will now be called Discovery Parks The lighting display will run flew in especially for the event. - Streaky Bay Foreshore. during the northern summer. Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 5 Thursday 29th June 2017 George inspires QR MEL menu TERMS AND CONDITIONS

To celebrate 20 years of flying into Australia, the launch of new direct service between Melbourne and Shenzhen and the increased capacity between Guangzhou and London, China Southern Airlines is offering Travel Agents in Australia the opportunity to win a return Business Class ticket to any China Southern Airlines destination in China or to London! To win, correctly answer each daily question in June and have the most inspired response to the final question. The best response will be the winner of the CZ return Business Class ticket from Australia to London and the second best one will be awarded with the return Business Class ticket from Australia to any CZ destination in China. 18) In which year was China Send your entries to Southern Airlines’ first [email protected] Airbus A380 service between Sydney and Guangzhou?

IN CELEBRATION of its imminent manager for Australasia Adam deployment of A380 aircraft on Radwanski said the collaboration Tempo ANZAC tour Curio French Riviera the Doha-Melbourne route, Qatar between QR’s catering team and TEMPO Holidays is gearing HILTON has opened the 75- Airways treated industry VIPs to Calombaris’ chefs would deliver up for 2018 ANZAC Day room Grand Hotel Des Sablettes sample a special premium class pax a “truly unforgettable inflight commemorations with an nine- Plage, Curio Collection by Hilton. menu designed by celebrity chef dining experience”. night Western Front itinerary. It is the first Curio Collection by George Calombaris at an event on Pictured at the event with Departing from Paris on 18 Apr, Hilton in the region of Provence Wed night in Melbourne. Calombaris from left are Russell the tour visits Champagne, Reims Alpes Cote d’Azur in France. The menu is a strategy taken Cartensen, general manager Air and Bruges ahead of the Dawn The hotel joins a collection by Qatar Airways to highlight Tickets; Chris Hall, managing Service at Villers-Bretonneux. of more than 35 Curio resorts Melbourne’s significant links director, APT; Adam Radwanski, It is currently priced from spread around the globe. to Greece, with Calombaris’ senior manager Australasia, $4,375 per person twin share signature Greek-inspired dishes QR; Dennis Alysandratos, gm which includes a 10% discount for to be served in First and Business Eat your way thru LA Consolidated Travel and Chris bookings made by 31 Aug. class between 01 Jul and 30 Sep. Malina, head of air, STA Travel. Call 1300 362 844 for more info. LOS Angeles’ biannual food Calombaris has been an Calombaris is pictured below focused event is scheduled to ambassador of Qatar Airways with QR cabin crew displaying take place 14 to 28 Jul. since last year, with this venture some of his tantalising dishes. Blue Emu price cap The Summer dineLA program the first time DOMESTIC travellers parking spotlights the city’s culinary the Gulf their vehicle at Sydney Airport’s diversity, with more than 300 airline has Blue Emu facility will pay no restaurants taking part in areas teamed with more than $18 a day under a new such as Beverly Hills, Century City, a celeb chef pricing structure. Santa Monica, West Hollywood, to create a The price cap is available online Downtown and other locales. one-of-a- for a minimum of five days and Visitors can take advantage of kind in-flight maximum of 10, and applies to specially-priced lunch menus, menu for uncovered areas of the carpark. priced at US$15, $20 and $25, just one Blue Emu parking is located while dinner menus are priced at destination in approximately 8mjns from T2 & US$29, $39 and $49. its network. T3 terminals, with a free shuttle Details on Summer dineLA’s QR senior bus running every 10-15mins. participants can be found HERE.

Travel Daily is Australia’s leading travel industry publication. Publisher/Editor in Chief: Bruce Piper Managing Editor: Jon Murrie Editor: Guy Dundas Produced each weekday since 1994, the newsletter is first with the latest industry Contributors: Jasmine O’Donoghue, Matt Bell, Jenny Piper - [email protected] news and is available by paid subscription to people within the travel industry - Advertising and Marketing: Sean Harrigan and Lisa Martin - [email protected] sign up at www.traveldaily.com.au. Business Manager: Jenny Piper - [email protected] Postal address: PO Box 1010, Epping, NSW 1710 Australia Part of Business Publishing Group. Street address: Suite 1, Level 2, 64 Talavera Rd, Macquarie Park, NSW, 2113 Aust. P: 1300 799 220 (+61 2 8007 6760) F: 1300 799 221 (+61 2 8007 6769) business events news Travel Daily is a publication of TDaily Pty Ltd ABN 34 108 508 765. All content fully protected by copyright. Please obtain written permission to reproduce any material. While every care has been taken in the preparation of Travel Daily no liability can be accepted for errors or omissions. Information is published in good faith to stimulate independent investigation of the matters canvassed. Responsibility for editorial comment is taken by Bruce Piper.

Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 6 CHRISTMAS IN JULY

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