Mobility Visual Hearing Tips & Information Accessibility and Mobility GUIDE FOR GUESTS Disabilities Disabilities Disabilities Guest Relations Please visit Guest Merchandise Package Delivery Courtesy Wheelchairs Complimentary Viewing Areas Some show areas have WITH DISABILITIES Guest Amenities Wheelchairs and Electric Conveyance Vehicles (ECVs) Braille Guides Printed in Braille and large print text Assistive Listening Utilizes Disney’s Handheld Relations located just inside the Park and Pickup Instead of carrying your wheelchairs are available for travel to and designated viewing areas for Guests with available for rent at any of the four Parks. Available Device to amplify sound through headphones or induction entrance for: purchases all day, have them delivered to Available for Rent to provide an overview of the Theme Park. from the accessible parking lot and the nearest disabilities. These areas are filled on a first- on a first-come, first-served basis and may not be neck loop at specific attractions. the stroller and wheelchair rental location come, first-served basis. Plan to arrive early, or Deposit Portable Tactile Maps Provides a tactile • Questions and Concerns wheelchair rental location. These courtesy blue transferred from Theme Park to Theme Park. • Ticket Upgrades near the Main Entrance and pick them up wheelchairs are not permitted for use inside the as space is limited. Viewing spaces cannot representation of building boundaries, walkways Handheld Captioning Utilizes Disney’s Handheld • Separated Guest Assistance as you exit the Park. Please allow three Theme Parks. be reserved or guaranteed. Parties larger than Park Hopping Options and landmarks for each area of the Theme Parks. Device to display text at select attractions. • Lost and Found hours for delivery to the front of the Park. If Companion Restrooms six may be asked to separate and reunite If you plan to visit more than one Theme Park on Presented in a booklet format. Video Captioning Caption-ready monitors designated you prefer, have your purchases delivered Companion-assisted restroom facilities are afterwards. the same day, retain your deposit ticket from the • Services for Guests with Disabilities Audio Description Utilizes Disney’s Handheld with a “CC” symbol can be activated by remote control built directly to your Disney Resort hotel. See a available in addition to facilities designed for Accessible Transportation The following first Park. You will be able to obtain a replacement Device to provide supplemental audio information into Disney’s Handheld Device. Merchandise Cast Member for more details. access by Guests with mobility disabilities. option is available for Guests in wheelchairs wheelchair or ECV the same day, if available, at the and narration at specific attractions and outdoor Amenities available for $25 refundable deposit. These restrooms are located at: or ECVs: next Park with no additional charge. Dining locations via an interactive audio menu. Services for International Guests are Dining Reservations Table-Service • Chester & Hester’s Dinosaur Treasures, Buses can accommodate various types of available at Guest Relations. restaurants book quickly, so please make DinoLand U.S.A.® wheelchairs and ECVs. The standard lift size is Amenities available for $25 refundable deposit. Los Servicios para huéspedes reservations through the My Disney • Conservation Station®, Rafiki’s Planet Watch® 30" x 48". The wheelchair or ECV must fit the internacionales están disponibles en la oficina Experience app, at disneyworld.com/dine, • Discovery Island® lift without being forced and be securely Rental Location Next to Garden Gate Gifts near Main Entrance Guest Relations See map inside for location. Guest Relations See map inside for location. de Guest Relations. by calling 407-WDW-DINE (939-3463), or for •  - Legend of the Forbidden fastened in the restraints. We recommend that ® Des services pour les visiteurs internationaux additional assistance by visiting any Guest Mountain , Asia Guests using ECVs transfer to a bus seat Complimentary Wheelchair Replacement Locations Stationary Braille Maps Large print maps with Reflective Captioning Available at many theater-type Relations location. Most reservations must be ® sont disponibles au Guest Relations. • First Aid, Discovery Island while onboard. Amenities and • Creature Comforts - Discovery Island near Braille overlay and raised graphics to highlight key attractions, utilizing LED display to project desired captions canceled at least one day prior to the date of • Harambe Theater Restrooms, Africa Dining and Shopping Locations Some First Aid landmarks and attractions. Located in the Guest onto a panel positioned in front of you. See a Cast Member Serviços para visitantes internacionais estão your reservation or a per person cancellation ® Services for use disponíveis no Guest Relations. • Maharajah Jungle Trek , Asia counter-service and merchandise locations may • Mombasa Marketplace - In Africa near Harambe Relations Lobby. at the attraction for assistance. charge will be incurred (policies and charges • Mombasa Marketplace, Africa at the Park Fruit Market Dienste für internationale Gäste sind bei der have narrow queues formed by railings that vary by location; please confirm before may be difficult for Guests using wheelchairs. Written Aids Packets containing dialogue, narrations, Guest Relations erhältlich. finalizing your reservation). Auxiliary Entrance Limitations Some Companion Restrooms attractions have auxiliary entrances for Guests At these locations, we suggest that a member flashlights, pen and paper are available at or near performance ゲストリレーションにて世界各国から の See map inside for locations indicated with areas or entrances for most shows and attractions. Mickey Check Look for the Mickey in wheelchairs. These entrances are not of your party order and transport the food, or ゲストの皆様向けのサービスをご案 内し Check on menus throughout the intended to bypass waiting lines. Guests with contact a Cast Member for assistance. ております。 Resort for kids’ meals and disabilities and up to five members of their party More Options Electric Conveyance Vehicles (ECVs) For additional information about Theme Park services Hosts with basic abilities in Sign Language can be identified Shopping other items that meet Disney Nutrition may enter through these entrances. The rest of Limited number available on a first-come, first-served and options, please visit Guest Relations. You may with the appropriate language pin on their nametag. While at Disney’s Animal Kingdom® Theme Guidelines. For more information, please visit the party should use the standard queue. basis at the rental location. also obtain information, including parade and show Sign Language Interpretation Available at Disney’s times and details about restaurant menus, by calling ® Park, you’ll have a wild time shopping for disneymickeycheck.com. For special dietary Must be 18 years of age or older to rent ECVs. Animal Kingdom Theme Park on Tuesdays and Saturdays. souvenirs and keepsakes to commemorate needs, please see a restaurant Cast Don’t Forget Your Times Guide! Pick up the Times Guide to get additional information regarding shows, 407-827-7935. Schedules are available at Guest Relations that list specific your adventure. Keep your eyes open and Member upon arrival. For information on entertainment, operating hours and even character appearances! RESERVATIONS MAY NOT BE MADE IN ADVANCE. interpreted show times for all Walt Disney World® Theme you’ll spot authentic African artwork such allergy-friendly food options, please visit Terra • Entertainment, outdoor shows and other Guest offerings are subject to change without notice. Available on a same-day basis and may only be Parks. as carvings, baskets, masks and jewelry. Treats (16 on the map). • Theater venues have limited capacity and may fill up before show time. Please ensure your entire used in the Park where they are rented. Your ECV party is together prior to entering the facility. For future visits to request confirmation of our interpreted You’ll also find traditional souvenirs like Payment Options will be held if you wish to leave and return to the performance schedule OR to request interpretation for other apparel, toys, ear hats, Disney Pins and more! • Some walkways in the Park may close periodically. Resort accepts same Park. special events and shows, call a minimum of 14 days in You can also download the Shop Disney Walt Disney World Disney Visa® Cards, Disney advance at 407-824-4321 [voice] or 407-827-5141 [TTY]. Parks mobile app to search for and purchase ® Rewards® Redemption Card, Disney Gift Card, authentic Walt Disney World® Resort Beyond Disney’s Animal Kingdom Theme Park Visa®, MasterCard®, Discover®, American Mobility Scooters/ECVs Please keep your speed merchandise. ® ® ® Safety in the Park Express , Diners Club , JCB , traveler’s checks, Resorts/Special Reservations Disney Resort hotels offer special equipment and to the walking speed of those around you. cash and Disney Dollars. facilities for Guests with disabilities. For information specific to individual Resorts, please call Service animals, defined as any dog or miniature horse • DINOSAUR Walt Disney World Resort Special Reservations at 407-939-7807 [voice] or 407-939-7670 [TTY]. Adjust and lower speed while maneuvering trained to do work or perform tasks for the benefit of an • ® Park Rules To provide a comfortable, safe, and enjoyable experience for our Guests, ® through enclosed spaces like restrooms, individual with a disability, must be under the control of • please comply with Park rules, signs and instructions including: Accessibility information and accommodations for the following locations: merchandise and food and beverage locations. • All bags are subject to inspection prior to admission. the owner at all times and should remain on a leash or Guests with service animals should check with a host for Water Parks Guest Services locations at Disney’s Typhoon Lagoon Water Park and Disney’s Blizzard in a harness. Cast Members are not able to take control attraction and boarding information at the following • Proper attire is required. Park your device in safe locations clear from Beach Water Park. of service animals. Guests with service animals should attractions: • Smoking is allowed only in designated areas. walkways and stairs. ® Disney Springs™ Guest Relations locations at Disney Springs™ Marketplace and Disney Springs™ follow the same attraction entrance procedures as • It’s Tough To Be A Bug! • Weapons are strictly prohibited. ® West Side. Evacuation Guests using wheelchairs. • Additional details and a complete listing of park rules are available at Guest Relations ® In the event of an evacuation, Guests may be • The aviary area of Maharajah Jungle Trek or disneyworld.com/parkrules. Service Animal Restrictions • The aviary area of Gorilla Falls Exploration Trail Be a Conservation Hero Join us in supporting wildlife efforts around the world by required to walk certain distances and navigate Due to the nature of some attractions, service animals Leaving the Park? All Guests who wish to leave the Park and return later in the day contributing wherever you see the Disney Conservation Fund symbol. stairs or narrow walkways. In this case, please may not be permitted to ride. At these locations, please Service Animal Relief Areas have a member of your party assist you, or wait in may do so by presenting their original admission media. We Can All Make a Difference Because we share our world with billions of other inquire with a Cast Member about available options • Asia: Planter to right of Maharajah Jungle Trek Restrooms creatures, our actions have a far-reaching impact. At Disney’s Animal Kingdom Theme Park, a vehicle for assistance. including a Rider Switch with a member of your party • DinoLand U.S.A.®: Planter next to Restaurantosarus Restrooms • To get to Disney’s Animal Kingdom Theme Park parking lot, take a Parking veterinarians, animal keepers, educators and Cast Members search for new and exciting ways to Transfers or a portable kennel. • Discovery Island: Near First Aid Tram located outside the front of the Park. keep the planet healthy for all its inhabitants. Some of the ways you can help conservation efforts include: ® Some attractions require Guests to transfer from ® • Rafiki’s Planet Watch : Planter to right of Conservation • To get to Magic Kingdom® Park, Epcot ® or Disney’s Hollywood Studios ®, e Create habitats for wildlife in your own backyard. e Support conservation organizations • Affection Section at Rafiki’s Planet Watch Station® entrance e their wheelchairs to the ride. Cast Members are not • Expedition Everest - Legend of the Forbidden take a Bus located outside the front of the Park. Reuse and recycle when possible. through contributions and volunteerism. ® Kennel For information and reservations, call 877-493-9738. permitted to physically lift Guests in the transfer. Mountain • To get to Disney Springs™, take a Bus to any Walt Disney World Resort hotel, and then another Bus to Disney Springs. Select, Reserve, Go, Repeat! Please contact a Cast Member for information and assistance. • To get to Disney’s Typhoon Lagoon Water Park take a bus to any Disney Resort Save time with Specialty Lighting Effects/Photosensitivity Specialty Magnetic Fields Common equipment, such as electric motors and ® hotel, and then a Bus to Disney Springs and Disney’s Typhoon Lagoon Water Park. animal guide Every year, Disney leads, supports and funds local, national and international field conservation programs to study and protect Looking for animals? wildlife. Ask a Cast Member about how the lighting and other visual effects are used extensively radios, that produce electric and magnetic fields are utilized extensively Disney Conservation Fund helps the animals below with highlighted icons. (Transfer at Disney Springs may be required after 1:00pm.) OASIS Swan Available at the Park’s Main Entrance and most Peninsula Cooter With Disney FastPass+* service, you can reserve Babirusa Wallaby Red-eared Slider throughout the Walt Disney World Resort. These effects throughout the world and also within our Resorts. These fields are Macaw Waterfowl Rhinoceros Iguana Muntjac Spoonbill Patagonian Cavy • To get to Disney’s Blizzard Beach Water Park, take a Bus located outside ® Merchandise locations, the Disney’s Animal

discovery island® Trails access to some must-do fun and even make changes discovery island Red include strobe lights and other effects such as simulated generally no greater than you would experience in any urban environment Lappet-faced Kangaroo African Crested Vulture Porcupine Stork Macaw Asian Small-Clawed Otter Waterfowl Pacu the front of the Park. Cotton-top Tamarin Kingdom Theme Park Animal Guide will help you Paroon Shark Catfish on the go with the My Disney Experience app**. lightning, explosions and chaser lights. or may be exposed through common household appliances such as Galapagos Tortoise asia White-cheeked Gibbon Siamang Flights of ® Wonder My Disney Experience maharajah jungle trek Sarus Crane discover the many unique animal experiences Download from an app store Komodo Dragon

• To get to all Disney Resort hotels, take a Bus located outside the front of the Park. Argus Pheasant Spotted Whistling Duck vacuum cleaners and hair dryers. Malayan Flying Fox Bar-headed Goose Tiger Peacock Blackbuck White-naped Rodrigues Fruit Bat Crane Crested Wood Download the My Disney Experience app for free or look for this icon on the map and go! to access real-time Park information. Or visit Partridge located throughout the Park. Eld’s Deer

Animal availability subject to change without notice. NOTE: If you or any member of your party have questions regarding the above, you may speak with a Guest Relations Cast Member for details. AG1015V2 ©Disney MyDisneyExperience.com . You can also visit MyDisneyExperience.com on your mobile browser. on your mobile browser Ask us about staying at a Disney Resort ® hotel tonight. Call 407-WDISNEY (934-7639). Wi-Fi is available in most areas. Some attractions and shows may have limited availability. Please look for the recycling Disney Wild About Safety Tips The Walt Disney Company is dedicated to providing *Valid Theme Park admission and online registration required. Disney FastPass+ attractions and entertainment experiences, the number of selections containers throughout the Park As Timon and Pumbaa would say, “Don’t wait too late to hydrate!” exceptional animal care and a significant commitment and join us in our commitment Download the Disney Wild About Safety mobile app or visit ©Disney 5/16 you can make and available arrival windows are limited. **Availability subject to handset limitations and features may vary by handset or service to wildlife conservation. provider. Message, data and roaming rates may apply. Coverage not available everywhere. If you’re under 18, get your parents’ permission first. Follow @WDWToday and Tweet with us! to the environment. disneywildaboutsafety.com for more safety tips and fun games. RESERVE ACCESS TO SOME OF 4 YOUR MUST-DO FUN! Babirusa Spoonbill Allergy-friendly snacks and information Cotton-top Tamarin ™ 33 Select up to three FastPass+ experiences by visiting a Animal Highlights: 16 Terra Treats S $ Animal Highlights: 42 Yak & Yeti Restaurant LD $$ on special dietary options throughout the Park. Tarantula Pan-Asian cuisine with honey chicken, miso salmon FastPass+ kiosk identified on the map with . 1 The Oasis Exhibits Roam tropical garden pathways and tempura shrimp. 32 Once you redeem your initial selections, return for information — home to exotic animal exhibits. 17 Island Mercantile Disney Character and returns to Africa continuously about availability and selecting additional experiences. throughout the day. See Times Guide for operating hours. ™ 2 Rainforest Cafe® BLD $$ Array of omelets, African-inspired apparel and accessories. 43 Yak & Yeti Local Food Cafes LDS $ Honey chicken, Asian chicken sandwich, teriyaki beef waffles, burgers, seafood, ribs, steaks, pasta and a full bar. 18 NEW! Discovery Trading Company 31 Habitat Habit! See cotton-top tamarin 4 Entrances both inside and outside the Park. One stop shopping destination for Disney Character gifts monkeys and learn how you can share the world with bowl and ginger chicken salad. animals at this outdoor discovery trail. 44 Yak & Yeti™ Quality Beverages S $ 31 3 Garden Gate Gifts Camera supplies and and Park souvenirs. ® Frozen Yak Attack, draft beer, sangria and other 21 Park souvenirs. 32 Conservation Station Experience animal encounters, interact with a variety of exhibits, and assorted beverages. view our veterinary facilities. 45 Anandapur Ice Cream Truck S $ 22 Train to Rafiki’s Planet Animal Highlights: Elephant Lion Gorilla 33 Affection Section Meet a variety of Soft-serve ice cream treats. Watch Animal Highlights: Otter Porcupine Giraffe Hippopotamus Colobus Monkey Zebra animals at our petting yard that features a number of 46 Thirsty River Bar & Trek Snacks S $ Cotton-top Tamarin rare, domesticated breeds. Specialty cocktails, frozen beverages, ice cream treats 20 35 19 Festival of the Lion King 4 Wilderness Explorers Become a Wilderness Come inside and experience the pageantry and puppetry of and pastries. 23 Explorer by completing challenges and earning this big-as-Broadway show. 30 minutes. See Times Guide. 47 Serka Zong Bazaar badges as you work your way around the Park! ® Expedition Everest souvenirs, apparel and Yeti toys. 30 24 20 Kilimanjaro Safaris Animal Highlights: Tiger Bat Gibbon 29 Interactive adventure. At your own pace. Additional starting Take a safari ride through the lush African savanna to 28 Komodo Dragon locations can be found on Discovery Island and in Africa, search for lions, elephants, giraffes and more. 22 minutes. Rafiki’s Planet Watch ®, Asia and DinoLand U.S.A.® 34 Flights of Wonder Relax in a shaded 41 34 36 21 Gorilla Falls Exploration Trail Animal Highlights: American Crocodile 39 44 ® theatre, and watch exotic birds display their guile 26 5 It’s Tough to be a Bug! ® 25 42 Walk through a tropical forest inhabited by African and grace in this inspirational, educational show. 48 The Boneyard Explore and have fun at this 43 Discover what it’s like to be a bug in this 3-D 27 45 wildlife – including gorillas, hippos and exotic birds. 25 minutes. See Times Guide. dinosaur dig-site playground. Mobility Access: Enter 40 46 37 film inspired by the Disney•Pixar film, “A Bug’s Life.” 19 Board a rustic ® through the designated access gate. Some creepy-crawly moments in the dark. 22 Wildlife Express Train 35 Maharajah Jungle Trek Embark on a 47 locomotive that travels behind-the-scenes from Harambe, self-guided walking tour of Southeast Asia, home to 49 Fossil Fun Games Play carnival-style games 38 a Discovery Island Stroll along tranquil 4 6  Trails Africa to Rafiki’s Planet Watch. Trains run continuously tigers, bats and a Komodo dragon. in the heart of DinoLand U.S.A. Mobility Access: See 4 pathways and discover the many animals around the 16 throughout the day. ® a Cast Member at each game location for placement. ®. 36 Kali River Rapids 38”/97 cm. SD Finding Nemo—The Musical 6 8 7 23 Harambe Fruit Market S $ Travel through the turbulent rivers of a jungle 50  7 Adventurers Outpost Meet Mickey Assorted fruit, beverages and snacks. landscape on this wet raft ride. Mobility Access: Step inside to help find Nemo in this and Minnie in their exploration headquarters. Inspired African-style ribs, Transfer Device Available. See a Cast Member for must-“sea” adventure of spectacular music and 15 Discovery River 24 Harambe Market LD $ 8 Eight Spoon Café S $ Pasta and pretzels. chicken, sausages, corn dogs, African wine and beer. additional information. stunning puppetry. 40 minutes. See Times Guide. Primeval Whirl® 48”/122 cm. 5 9 The Smiling Crocodile S $ Dole Whip® 37 Expedition Everest—Legend of the 51  9 25 Tamu Tamu Refreshments S $ Spin and slide through curves and drops on this 38 Chicken drumsticks, smoky cheddar grits and draft beer. Soft-serve Ice Cream, desserts and ice cream sundaes. Forbidden Mountain® b time-machine coaster. Mobility Access: See a 10 10 Flame Tree Barbecue LD $ Smoked barbecue ribs, 44”/112 cm. Ride a speeding train 14 26 Dawa Bar $ Cast Member for additional information. 50 chicken, pulled pork and freshly tossed salads. Cocktails, wine, domestic and African beer. through the Himalayan mountains while avoiding the 11 52 TriceraTop Spin Fly high on a friendly 11 Isle of Java S $ clutches of the Yeti. Mobility Access: Transfer Access 18 27 Donald’s Dining Safari at Tusker House Vehicle and Transfer Practice Vehicle available. See a dinosaur above DinoLand U.S.A. Coffees, pastries, frozen beverages and soda. Restaurant Breakfast hosted by Kellogg’s® 17 Cast Member for additional information. 53 DINOSAUR 40”/102 cm. 12 12 NEW! Tiffins LD $$$ B $$ LD $$$ Character buffet with Donald and Take off on a rip-roaring prehistoric tour in the 56 Seasonally-inspired world cuisine. friends. B: American cuisine; LD: African-flavored cuisine. 38 NEW! “The Jungle Book: Alive with Magic” Come celebrate the new film, dark to save a dinosaur from extinction. 13 48 4 57 13 NEW! Nomad Lounge LD $$ 28 Kusafiri Coffee Shop & BakerySB $ Breakfast “The Jungle Book,” through music, dance and 54 Restaurantosaurus LD $ Angus burgers, 49 Cocktails, wine, international beer and small bites. offerings, pastries, panini sandwiches and coffee. spectacle infused with Indian influence. sandwiches, hot dogs and tossed salads. ® ® 4 14 Pizzafari Hosted by Smucker’s LD $ 29 Mombasa Marketplace 38a FastPass+ entrance in Asia 55 Dino-Bite Snacks S $ Häagen-Dazs Ice cream 52 51 Hand-crafted pizzas, salads and sandwiches. African-inspired artwork, carvings and drums. treats, sundaes, floats and pretzels. 55 38b Standby entrance in DinoLand U.S.A. Starbucks® espresso, Artisan Buffalo chicken sandwich, 15 Creature Comforts SB $ 30 Zuri’s Sweets Shop  Asian-inspired vegetarian 56 Trilo-Bites LD $ breakfast sandwiches and house-made Disney pastries. Tasty treats, snacks and African-inspired home items. 39 Caravan Road LD $ sundaes and ice cream floats. 54 offerings. Open seasonally. 57 Dino Diner S $ Nachos, nuts and beer. Complimentary Wi-Fi 58 40 Mr. Kamal’s LD $ Wi-Fi is available in Vegetarian and Indian-inspired offerings. 58 Chester & Hester’s Dinosaur Treasures most areas. Some attractions Snacks, toys and Disney Character souvenirs. 1 3 41 Warung Outpost S $ and shows may have Margaritas, beer, pretzels and frozen beverages. 59 The Dino Institute Shop limited availability. Dinosaur-inspired toys and youth apparel.

59 53 Stroller and Wheelchair Rentals Symbols in List Sign Language (available Tuesdays and Saturdays) Dining

Symbols on Map Locker Rentals Attraction/Show Considerations Automated External Defibrillators All dining locations listed accept ® a Disney dining plan. Amenities Disney PhotoPass Photographers FastPass+ experience Animal Highlights N Entrance Special Considerations for Attractions Accessible Restrooms Memory Maker Sales Center Single Rider Queue Reservations recommended. Safety: Please abide by all safety warnings and notices. ® Call 407-WDW-DINE (939-3463). 2 Companion Restrooms Nikon Picture Spot Physical Considerations Devices Available at Guest Relations Supervise children at all times. Children under age 7 years First Aid* Presented by Florida Hospital B - Breakfast L - Lunch must be accompanied by a person age 14 years or older. Park Information Minimum Height Requirement Assistive Listening EpiPen® (epinephrine injection) Auto-Injector Dinner Snack For your safety while on attractions, remain seated May be frightening for children Handheld Captioning D - S - Automated External Defibrillators Character Greetings W E with hands, arms, feet and legs inside the vehicle. May remain in wheelchair/ECV Video Captioning $ = $14.99 and under per adult Supervise children. Guest Relations FastPass+ kiosks available in English, Spanish and Portuguese. Must transfer from wheelchair/ECV Audio Description = $15–$34.99 per adult Baby Care Center Hosted by Huggies $$ Physical considerations on designated attractions: ® Must transfer to standard wheelchair Service Animal Relief Areas Disney Vacation Club Information Center $$$ = $35–$59.99 per adult Warning! For safety, you should be in good health and free from Reflective Captioning Shopping high blood pressure, heart, back or neck problems, motion sickness, or Smoking Locations See disneydiningpricinginfo.com S Trams to other conditions that could be aggravated by this adventure. Expectant *Emergency services available by calling 911. ATMs Presented by Chase for pricing details. Buses to Guest Parking mothers should not ride. Disney Resorts