Appendix 3 Existing Library Service

1. This appendix describes the existing library service, including the role and use of volunteers in the existing library service as well as usage and performance

2. Before moving on to describe the four main types of library provision, those four types are supported by a two main back office functions as follows:

• a Collections Access Team for Libraries - whose function is to ensure the effective selection and management of stock and online resources using a variety of performance information and data to guide acquisition and ensure that resources are used effectively. Additional resources are sourced through Inter Library Loans and material is loaned to other authorities regionally and nationally. The team also support user requests and music and drama and reading groups and ensure stock moves around the service in as cost effective a manner as possible to meet customer demands

• a computerised Library Management System (LMS) - which was replaced in February 2013 for the first time in twelve years. The new Spydus system hosted by Civica is far easier to upgrade, offers far greater flexibility in service delivery and will save the authority over £1.3 million to operate over the next decade.

The four main components of the service are set out in more detail below:

Component 1 - Static Library Service

3. Lincolnshire County Council currently operates 44 static libraries across the county; they range from small community based libraries to larger neighbourhood and district libraries as follows:

12 District Libraries are open 40 to 55 hours per week 11 Neighbourhood Libraries are open 25 to 39 hours per week 21 Community Libraries are open 10 to 24 hours per week

A list of these can be found in Appendix 1. In addition the library service also supports organisations to deliver three former County Council operated libraries as set out in paragraph 2.6 below.

4. Each of these libraries provides a range of services as follows:

4.1 Staff who are proficient in the use of the library catalogue and People's Network computers and who are able to assist customers with their enquiries, information and leisure reading needs.

Page 91 4.2 Bookstock, for adults and children ranging from fiction to non-fiction in a range of formats including large print.

4.3 People's network computers providing free access to Microsoft Office packages, the library catalogue, a wide range of online reference resources such as the Times Digital Archives as well as filtered internet access to the world wide web, and access to printing or photocopying facilities.

4.4 Community meeting rooms, or other spaces according to the size and capacity of the library, in which a variety of activities take place ranging from exhibitions and events to meetings and 1:1 consultations.

4.5 Staff work with partner organisations and volunteers to promote an interest in, and love of, reading and books. Activities range from regular story times for pre-school children, class visit opportunities for local schools and the annual national Summer Reading Challenge, plus local promotions, often linked to national events such as World Book Day.

4.6 The offer is more diverse where space permits. For example larger libraries offer a wider range of stock, newspapers, local history material, and this is often tailored to reflect the needs of local communities, such as Books on Prescription, Skills for Life and items in languages other than English.

4.7 Similarly, it is the larger libraries that tend to have audio-visual materials such as tapes, CDs, DVDs and Blu Ray

4.8 Self Service (RFID) technology is used at 29 locations, Wi-Fi facilities are available at 17 locations.

5. The library service also supports organisations to deliver three former County Council operated libraries at:

Bourne - by South District Council by Saxilby and Ingleby Council Waddington by Lincolnshire Cooperative

6. There are also service level agreements in place for local library provision:

Belton Lane children’s library in (since May 2008) Sutton Bridge community library (since April 2012) Parish Council (since September 2012) Winthorpe, Seathorne School (since November 2012) Irby and Bratoft Parish Council (since November 2012)

Component 2 - Mobile Service

7. Lincolnshire County Council currently operates four different forms of mobile Service with two different types of vehicle (district and access mobiles):

Page 92 7.1 District Mobiles - 5 vehicles providing library services to rural communities, plus 1 business continuity vehicle.

7.2 District mobiles have 494 stops in 386 different locations varying from weekly, fortnightly or monthly stops over a period of 4 weeks. District Mobiles range from 10 to 13 Tonnes in weight and 3 vehicles have satellite technology installed. The business continuity vehicle provides cover for scheduled servicing and breakdowns. This vehicle is also used for outreach work facilitating the delivery of reading development in rural areas.

7.2 Access Mobiles - 4 smaller vehicles provide the following three types of service to:

People who are housebound.

7.2.1 The vehicle visits 7 to 14 customers per day. The service currently visits 320 customers over a 4 week period. It visited 264 customers in 2011-12.

People who live in nursing/residential homes

7.2.2 Book collections are left on the premises. The service currently visits 244 nursing/residential homes over a period of 8 weeks (the Lincolnshire Research Observatory (LRO) reports that in September 2012 the County Council had contracts with 259 residential or care homes in Lincolnshire).

Schools and early years settings.

7.2.3 Service consists of a book drop and an activity delivered by the staff. Since April 2011 the requirement is that schools have had to sign up and pay for this non-statutory part of the service and currently 36 schools and early years settings have done so. In 2012-13 there were 22,410 interactions with this service, up 14% on 2011-12 when there were 19,264. The service generated £3,060 in 2012-13, and £3,100 in 2011-12.

7.3 The mobile service was used 149,500 times in 2011-12 and 127,260 times in 2012-13.

Component 3 - On-line Services

8 The online offering of the current service has a number of elements as follows

8.1 The online service can be found the county council's website, LCC connects, provides access to a library "virtual catalogue"

8.2 In May 2011 www.lincstothepast.com was launched to provide access to local history heritage, archive, library records and the Historic Environment Record. Content includes over 500,000 images of material held by the County Council, maps and digitised magazine articles including some from

Page 93 Lincolnshire Life . Since its launch it has been viewed over 9 million times by people from over 140 countries; 8.3 In the spring of 2011e-Audio and e-Books were launched as free to download resources. These services have proved highly popular alongside a suite of other online resources including newspapers, the Driving Theory Test, citizenship resources and Ancestry.com. By the end of March 2012 there had been 4,138 e-audio and 14,695 e-books “issues”, or loans. By the end of March 2013 this had increased to 4,551 e-audio and 20,562 e-book issues, an increase of nearly 40%; and

8.4 The Peoples’ Network enables free internet access to information through a network of 392 computers across the library service. In addition, 16 static libraries were upgraded in 2011 to offer free Wi-Fi access to visitors.

8.5 The library online service on LCC connects was used 3,208,018 times in 2011-12, including 2,979,563 visits to the library catalogue. In 2012-13 this had fallen to 3,094,252 visits, including the library catalogue.

8.6 Additionally, the county council’s Customer Service Centre handled 51,848 library related calls in 2011-12. This had fallen to 44,292 in 2012-13

Component 4 - Targeted Services

9. Targeted services are provided for groups who are unable to access the static, district mobile or on-line services.

9.1 The Listening Lincs Service provides audio books to people who are registered blind or partially sighted, with stock being delivered free of charge by Royal Mail. The service issued 24,711 items in 2010-11, 24,949 in 2011- 12 and 22,580 in 2012-13.

9.2 The Home Library Service (HLS) provides library services to people who are housebound. It is provided by either the Access Mobile (described in 2.3 above), a partnership with the Lincolnshire Cooperative Pharmacy home delivery service, or volunteers from static libraries.

9.3 The Bookstart Service, is delivered in partnership with the Bookstart Trust, an independent charity dedicated to encouraging people of all ages and cultures to engage with books, with a particular focus on the under 5s. The programme is enabled by funding from the Department for Education and the devolved governments in Northern Ireland and Wales with sponsorship from more than 25 publishers of children's books. In Lincolnshire the Bookstart Team works with health visitors and other early years health professionals.

9.4 Additionally the Bookstart Bear initiative encourages families with young children to make the most of their local library. The club is open to children aged between 0 and 4 years, with members receiving a paw print stamp each time they return a book or attend a story or rhyme time activity in the

Page 94 library. As they collect paw prints they are awarded certificates, with a special certificate from Bookstart once they have completed the scheme.

'Other Services'

10 The service also offers a range of other services, some of which are fee generating.

10.1 In Lincolnshire there are 163 groups who subscribe to the Reading Group Service by paying an annual subscription of £25 per group per annum. A further 40 or so groups use the library service to source their books on a more informal basis. This means that nearly 2,000 people a month are supplied with book sets, which include large print, CD, e-audio and e-book versions of titles when possible. The book boxes are delivered to libraries and collected by groups. Music and Drama materials are also provided for groups who subscribe to the service which provides music sets or scripts for performances.

10.2 The Library Service also has contracts to deliver a library service to Lincoln Prison, North Sea Camp, and the Immigration Removal Centre at Morton Hall. The provision of these services is100% externally funded.

10.3 The Schools Library Service is a non-statutory service offering a countywide professional consultancy service to schools in need of assistance with their libraries. This service was purchased by 28 schools in 2012-13 and generated £6,297, plus £704 from the sale of consumables. In 2011-12 it generated £6,105 plus, £1,178 from the sale of consumables.

10.4 The Library Service runs a number of reading development activities in partnership with different organisations in the private and public sector which aim to promote and increase the love of books and reading. These include: • The Summer Reading Challenge, a reading scheme for children of primary school age • Reading Well Books on Prescription Scheme, aiming to promote reading as benefit in improving and maintaining mental health for adults and children • Events such as story time and rhyme time sessions, coffee mornings, Information Technology taster sessions and "knit and natter" sessions.

Staffing of the service

11. The staffing numbers for each of the various components of the current service are set out below

11.1 Component 1- The static library service is currently staffed by 262 people (113.12FTE).

11.2 Component 2 - The mobile service is staffed by 31 people, (28.38 FTE).

Page 95 11.3 Component 3 – Online services such as the virtual catalogue, computerised library management system, e-books, e-audio, online resources and the procurement and management of all library stock are managed by the Collections Access Team, the libraries section of which is staffed by 6 people (5.81 FTE). Additionally, the county council’s Customer Service Centre handles library related calls seven days a week.

11.4 Component 4 - Targeted services are delivered by the Inclusion Services Team which is staffed by 14 people (9.5 FTE) The mobile service staff also have a key role to play in delivering targeted services, e.g. to early years settings and residential homes, as in component 2 above.

Use and role of Volunteers

12. In Lincolnshire there is a long history of volunteering in the library service and the particular contribution that volunteers make to enhancing the service is recognised.

13. Recent volunteer survey data from August 2013 revealed that there were 347 volunteers engaged in the delivery of library services. Volunteers undertake a range of activities to add value to customers’ experience of the library service. Volunteers also act as ‘computer buddies’ in libraries and help with story times and visually impaired reading groups. Volunteers also have had a long standing involvement in the home library service (delivering and collecting books to people who are housebound) and now help to extend access to static libraries. For instance in recent years the service has worked with a number of local organisations to extend static opening hours, largely through the use of volunteers, as evidenced at the following locations:

Crowland (since 2007) (since 2008) (since April 2011) Pinchbeck (since September 2011) Sutton-on-Sea (since January 2012) (since March 2013) Alford (since April 2013)

14. In several libraries hours provided by the county council have had their opening hours enhanced by third parties, and this means that coupled with other partnerships such as the Community Access Points in at , and Coningsby/Tattershall, over 10% of the access to static library services is currently provided by volunteers or third parties. A list of these locations is provided as Appendix 2.

Access, Usage & Performance

15. During 2012 the service analysed usage and the profile of active borrowers – and assessed this against the profile of the population of Lincolnshire to identify how typical usage and users were when compared to Lincolnshire's

Page 96 population profile. The analysis consisted of 3 elements which were brought together (see Appendix 4a):.

• LCC library service performance information on usage and borrowers, • Experian plc's Mosaic Profiling of both library users and Lincolnshire's population – Experian is one of the world's leading information services and data analysis companies • Lincolnshire Research Observatory's (LRO) analysis of the profile of the Lincolnshire's population. (The LRO provides shared quality information and intelligence about Lincolnshire)

16. In particular, a profile was drawn up concerning the accessibility of the static service to Lincolnshire residents generally and to its active borrowers based on certain assumptions about transport. As a result accessibility was modelled for each of these two groups (residents and active borrowers) based on whether they were within 15 minutes drive time of an existing static library, 30 minutes drive time of an existing static library or 30 minutes by public transport from an existing static library. The results are summarised below.

17. Every household in Lincolnshire (323,242) is within a 30 minute drive time of a static library;

18. 313,783 (96%) of households are within a 15 minute drive time of a static library.

19. 300,340 (93%) of households are within 30 minutes by public transport of a static library.

20. Work by the Lincolnshire Research Observatory (LRO) during the summer of 2012 revealed that between January 2011 and February 2012 the Library Service was used by 135,769 'active borrowers' of whom 130,502 were resident within the county, approximately 18% of the population of Lincolnshire. An active borrower is defined as someone who has borrowed an item of stock within that period of time (Appendix 4b)

21. Of the 130,502 active borrowers resident in Lincolnshire all were within a 30 minute drive time of one of the 47 static libraries operated or supported by the county council in 2011-12.

22. 128,343 (98%) active borrowers are within 15 minute drive time of one of these libraries

23. 123,314 (94%) of active borrowers are within 30 minutes travel time of one of these libraries by public transport

24. These active borrowers are almost entirely representative of the county’s population as a whole, based on work by Experian during the summer of 2012.

Page 97 25. Whilst the total number of library Interactions (i.e. the number of times a person connects with the Library Service for any reason) have fluctuated over the last decade, as new ways of accessing services and capturing data have been brought on stream (such that the Customer Service Centre, Pharos computer booking system, e-books and e-audio), there has been a downward trend in terms of physical visits to libraries (blue line in the graph below). These figures exclude usage of the online catalogue.

26. Within this headline figure there are two conflicting trends: Lending items, whilst still a significant activity, have been declining, and use of People’s Network computers have been increasing, although the latter saw a 1% fall in usage between 2011-12 and 2012-13.

27. Recent library user surveys reveal generally high levels of satisfaction, especially with staff friendliness and helpfulness, presentation, cleanliness and enjoyment.

28. Given the volume of interactions with the public, over 6m in 2011-12 and 5.8m in 2012-13 if the online library catalogue is included, there are relatively few complaints: 34 in 2010-11, and 91 in 2012-13.

Conclusions about Lincolnshire’s Existing Library Service

29. There are a number of conclusions that can be drawn about the current library service both in general and in relation to the Council’s statutory duties from the above description.

30. Firstly, the overall pattern of usage, especially visits to libraries was down to just over 2.4m in 2012-13, having peaked at 3.5m in 2005-6. This is also reflected in a fall in stock issues which have fallen from 5m items in 2001-2 to 2.9m in 2012-13. The Council must take account of the fact that it is currently sustaining a network of 47 static, libraries of which 44 are currently operated by the county council, and 10 mobile libraries to facilitate a falling number of library transactions.

31. Secondly, and this is a key observation, the geographical spread of static library provision gives rise to a significant overlap of static library catchment

Page 98 areas illustrated by the following:

• Out of 323,242 Households in Lincolnshire 310,485 (96%) are able to access more than one static library within 30 minutes' drive time.

• 164,938 (55%) Households are also able to access more than one by public transport within 30 minutes.

• Out of 130,502 active borrowers living in Lincolnshire, 127,094 (97%) are able to access more than one static library within 30 minutes' drive time (LRO, May 2013).

• 70,842 (57%) active borrowers are also able to access more than one by public transport within 30 minutes. (Source: LRO, May 2013)

32. In 2011-12 56% of static library issues were delivered through the 10 largest libraries each of which is located in the county’s largest urban centres. This figure was 51% in 2012-13. If the next 10 libraries by size are added to this, the percentage goes up to 76%. The remaining 24% of static library issues, (483,924) were spread over some 26 libraries with some dealing with as few as 5,210 issues (Pinchbeck).

33. One other point should be made before drawing some general conclusions. The Council’s library provision provides a number of services which go beyond the Council’s basic statutory obligation. Principal among these is the provision of People’s Network computers. The Secretary of State in carrying out a formal determination of whether the Metropolitan Borough of Bolton had complied with its duty under S7 of the PLMA confirmed that while provision of computers may very much be part of the Council’s wider economic, community resilience and digital development policies, they are not in themselves a library requirement.

34. The overall conclusion that can be drawn from an analysis of the existing service is that it is comprehensive, but given the over-lapping catchment areas and the consequent over-provision, it can be seen to be significantly inefficient. Exploration of co-location with other public services has met with some success, but cannot be planned and delivered as a comprehensive and sustainable model for a county-wide service. Both in the context of a statutory duty to provide an efficient service and that of public sector financial constraint it is incumbent on the Council to address ways in which it can make the service more efficient and thereby more affordable whilst ensuring hat it continues to be reasonably comprehensive.

35. In fulfilling its duty under S7 of the PLMA the Council must have regard to the desirability of the matters set out in Section 1.3 (i) to (iii) of this report, and it can be concluded that the existing service does indeed provide for such matters, examples of which are the access to lending materials, on-line services, encouragement of adults and children to participate in a range of library services and the co-location of library services with other public services where feasible.

Page 99

36. It is important to bear in mind that reviewing the efficiency of the service is not a matter on which the Council has a choice. It is no less a statutory requirement on the Council to consider the efficiency of the services than it is to ensure the comprehensiveness of the service. Any review of service provision therefore must address the high degree of overlaps in catchments. This would open the potential of not only providing a comprehensive service, but achieve greater compliance with our statutory duty, by also providing an efficient service for the public. To achieve these ends a fundamental review of the service was required by way of a needs assessment.

Library Performance Data

37. Library Interactions (i.e. the number of times a person connects with the Library Service for any reason) have fluctuated over the last decade, but there has been a downward trend in terms of physical visits to libraries (blue line in the graph below). These figures exclude usage of the online catalogue.

As new means of interacting with the public have been devised, they have been recorded as interactions, as illustred by the following figure:

Page 100

38. Library issues (include books, CDs, DVDs and BluRay issues, and from 2011 on- line downloads such as e-audio and e-books)

39. Peoples Network computer usage is increasing, but may have peaked in 2012-13. Until the completion of the New Generation Platform (NGP) rollout in libraries in August 2012 it was only possible for the service to capture data on computer usage from the 21 static libraries with the “Pharos” system into which users had to input their library card number to access the People’s Network. From August 2012, data relates to all sites .

Page 101 TOTAL ACTIVE USERS OF STATIC LIBRARIES 2010 -11 TO 2012 -13

This data set a includes users who have been seen by the Galaxy computerised library management system and, where possible, the Pharos (People's Network system). Where the data includes both Galaxy and Pharos it has been shaded. The users are counted once only for each separate transaction branch they have been seen to use. Manual data from non-Pharos libraries does not include borrower numbers.

Active Active Active Static Libraries 2010/11 Users Static Libraries 2011/12 Users Static Libraries 2012/13 Users

Lincoln 16,710 Lincoln 20,893 Lincoln 15,371

Grantham 9,654 Grantham 9,603 Grantham 8,315

Stamford 9,196 Stamford 9,156 Stamford 8,013

Boston 9,069 Boston 8,770 Boston 7,612

Sleaford 8,583 8,047 Sleaford 7,016

Spalding 7,032 Spalding 6,530 Louth 5,508

Louth 6,031 Louth 6,139 Spalding 5,362

Gainsborough 5,819 Gainsborough 5,349 Gainsborough 4,788

Skegness 4,509 4,444 Skegness 3,786

Bourne 4.194 Bourne 4,091 Bourne 3,638

Horncastle 3,443 Horncastle 3,669 Horncastle 3,285

Mablethorpe 3,354 Mablethorpe 3,395 Mablethorpe 2,972

Deepings 3,326 Ermine 3,111 Ermine 2,860

Birchwood 3,113 Deepings 3,103 Deepings 2,718

Boultham 3,078 Birchwood 3,055 2,711

North Hykeham 3,064 3,055 Boultham 2,617

Ermine 3,051 North Hykeham 2,984 Birchwood 2,606

Holbeach 2,753 2,610 Holbeach 2,431

Welton 2,725 Welton 2,600 Welton 2,191

Market Rasen 2,094 2,181 Market Rasen 2,047

Long Sutton 1,992 Alford 2,116 Alford 1,904

Nettleham 1,834 Woodhall Spa 2,045 Woodhall Spa 1,764

Woodhall Spa 1,814 Long Sutton 2,039 Long Sutton 1,739

Branston 1,789 Branston 1,823 1,618

Coningsby/Tattershall 1,693 Nettleham 1,760 Branston 1,525

Alford 1,594 Coningsby/Tattershall 1,744 Caistor 1,336

Page 102 1,349 Caistor 1,665 Coningsby/Tattershall 1,298

Kirton 1,312 Spilsby 1,510 Spilsby 1,284

Ruskington 1,212 Kirton 1,421 Kirton 1,148

Cherry Willingham 1,069 Saxilby 1,025 Waddington 946

Saxilby 1,042 Cherry Willingham 1,007 Saxilby 938

Crowland 984 1,002 Ruskington 920

Metheringham 975 986 Cherry Willingham 918

Donington 973 Crowland 974 Metheringham 885

Sutton on Sea 939 Wragby & District 947 Crowland 871

Waddington 937 Donington 944 Donington 866

Caistor 849 Waddington 849 Sutton on Sea 777

Bracebridge Heath 845 Sutton on Sea 831 753

Wainfleet 740 Bracebridge Heath 796 Wainfleet 642

Washingborough 647 Wainfleet 646 Wragby & District 614

Skellingthorpe 574 Washingborough 644 Washingborough 585

Bracebridge 533 515 Bracebridge 450

Burgh le Marsh 523 Keelby 490 Keelby 447

Keelby 514 Scotter 471 Skellingthorpe 414

Wragby & District 454 Bracebridge 448 Scotter 405

Scotter 427 447 Burgh le Marsh 400

Belton Lane 426 Pinchbeck 303 Pinchbeck 277

Pinchbeck 356 Belton Lane 211 Belton Lane 164

TOTAL 10/11 139,194 TOTAL 11/12 142,444 TOTAL 12/13 121,735

Page 103 TOTAL INTERACTIONS WITH STATIC LIBRARIES 2010 -11 TO 2012 -13

Static Libraries 2010/11 Interactions Static Libraries 2011/12 Interactions Static Libraries 2012/13 Interactions

Lincoln 340,546 Lincoln 309,799 Lincoln 297,865

Stamford 236,322 Stamford 229,172 Stamford 203,469

Grantham 185,715 Grantham 185,268 Grantham 172,250

Louth 166,121 Louth 161,285 Louth 153,303

Spalding 155,496 Spalding 148,601 Boston 137,611

Boston 149,954 Boston 143,437 Spalding 130,861

Sleaford 129,604 Sleaford 125,207 Sleaford 113,316

Gainsborough 111,699 Gainsborough 108,023 Gainsborough 103,995

Skegness 107,922 Skegness 105.605 Skegness 102,996

Mablethorpe 84,227 Mablethorpe 75,718 Caistor 73,834

Horncastle 79,759 Horncastle 75,317 Horncastle 71,762

Bourne 47,431 Bourne 55,273 Mablethorpe 70,199

Deepings 45,835 Caistor 55,052 Bourne 48,396

Birchwood 45,057 Deepings 46 ,327 Market Rasen 48,276

Holbeach 44,091 Market Rasen 45,853 Deepings 43,506

Ermine 40,798 Birchwood 43,643 Birchwood 41,188

Welton 37,082 Holbeach 42,519 Holbeach 40,757

Long Sutton 35,039 Welton 42,483 Branston 40,201

Market Rasen 34,298 Branston 37,327 Welton 39,719

Boultham 34,247 Ermine 37,298 Long Sutton 36,947

Branston 30,299 Long Sutton 36,658 Ermine 34,785

Woodhall Spa 26,843 Woodhall Spa 32,212 North Hykeham 30,488

Coningsby/Tattershall 26,618 North Hykeham 31,686 Boultham 27,187

North Hykeham 26,357 Boultham 30,804 Alford 26,721

Alford 25,608 Alford 26,628 Woodhall Spa 25,366

Nettleham 23,667 Crowland 23,822 Nettleham 24,558

Crowland 23,248 Nettleham 23,653 Wragby & District 24,039

Wragby & District 21,255 Coningsby/Tattershall 23,457 Crowland 23,415

Saxilby 17,159 Wragby & District 22,175 Coningsby/Tattershall 19,586

Kirton 16,976 Kirton 16,519 Saxilby 17,688

Page 104 Spilsby 15,785 Saxilby 15,640 Spilsby 15,232

Cherry Willingham 15,329 Spilsby 14,262 Sutton on Sea 13,263

Caistor 14,300 Cherry Willingham 13,335 Kirton 13,152

Sutton on Sea 13,305 Sutton on Sea 12,817 Cherry Willingham 12,756

Metheringham 12,832 Donington 11,770 Wainfleet 11,479

Donington 11,591 Metheringham 11,753 Metheringham 11,275

Wainfleet 10,591 Wainfleet 9,967 Donington 11,082

Ruskington 9,728 Bracebridge Heath 9,057 Bracebridge Heath 8,304

Waddington 8,632 Scotter 9,031 Washingborough 8,251

Keelby 8,568 Ruskington 8,921 Ruskington 8,090

Burgh le Marsh 8,063 Washingborough 8,447 Burgh le Marsh 7,586

Bracebridge Heath 7,939 Keelby 8,208 Keelby 7,574

Washingborough 7,396 Waddington 8,198 Waddington 7,086

Bracebridge 5,950 Burgh le Marsh 7,910 Scotter 6,786

Scotter 5,846 Bracebridge 4,856 Pinchbeck 5,723

Skellingthorpe 4,188 Pinchbeck 4,555 Bracebridge 4,290

Pinchbeck 3,685 Skellingthorpe 4,011 Skellingthorpe 3,623

Belton Lane 1,517 Belton Lane 1,419 Belton Lane 1,147

Total 10/11 2,514,518 Total 11/12 2,505.428 Total 12/13 2,380,983

Page 105 TOTAL ISSUES FROM STATIC LIBRARIES 2010 -11 TO 2012 -13

Static Libraries 2010/11 Issues Static Libraries 2011/12 Issues Static Libraries 2012/13 Issues

Lincoln 214,477 Lincoln 198,134 Lincoln 173,412

Grantham 179,220 Grantham 161,913 Grantham 145,159

Stamford 155,576 Stamford 145,993 Stamford 132,737

Boston 141,036 Boston 128,072 Boston 112,458

Sleaford 133,082 Sleaford 126,198 Sleaford 111,009

Spalding 122,219 Spalding 111,348 Louth 99,714

Louth 115,461 Louth 107,866 Spalding 94,797

Gainsborough 98,057 Gainsborough 91,117 Gainsborough 80,637

Bourne 81,707 Bourne 82,742 Bourne 70,695

Skegness 81,090 Skegness 75,972 Skegness 62,766

Horncastle 74,120 Horncastle 69,777 Horncastle 62,752

Mablethorpe 69,194 Deepings 64,091 Deepings 58,739

Birchwood 63,388 Mablethorpe 61,646 North Hykeham 54,070

Ermine 63,025 Birchwood 59,628 Ermine 52,569

Deepings 62,503 North Hykeham 59,512 Mablethorpe 52,033

North Hykeham 60,420 Ermine 58,378 Holbeach 50,648

Holbeach 58,859 Holbeach 56,740 Birchwood 49,536

Long Sutton 49,070 Long Sutton 46,914 Long Sutton 41,211

Boultham 43,552 Welton 41,694 Market Rasen 39,918

Welton 42,968 Market Rasen 40,873 Welton 37,375

Market Rasen 39,580 Boultham 39,824 Woodhall Spa 33,779

Woodhall Spa 37,055 Woodhall Spa 38,364 Boultham 33,165

Nettleham 34,568 Nettleham 32,959 Nettleham 30,580

Coningsby/Tattershall 31,181 Alford 29,227 Branston 27,317

Branston 30,435 Branston 29,133 Coningsby/Tattershall 25,400

Spilsby 29,987 Coningsby/Tattershall 28,781 Spilsby 25,376

Alford 28,066 Spilsby 26,189 Alford 24,866

Cherry Willingham 26,243 Cherry Willingham 25,431 Cherry Willingham 21,995

Kirton 25,033 Caistor 24,488 Kirton 21,639

Donington 24,302 Kirton 23,987 Donington 18,997

Page 106 Saxilby 24,110 Saxilby 23,480 Caistor 18,638

Crowland 22,075 Donington 22,781 Wainfleet 17,887

Caistor 21,053 Crowland 20,799 Ruskington 16,731

Ruskington 20,653 Sutton on Sea 19,509 Crowland 16,346

Sutton on Sea 20,433 Ruskington 18,787 Sutton on Sea 15,845

Wainfleet 19,402 Wainfleet 18,530 Saxilby 15,296

Metheringham 18,256 Metheringham 16,614 Metheringham 15,082

Waddington 17,140 Waddington 15,486 Burgh le Marsh 14,384

Bracebridge Heath 14,458 Bracebridge Heath 14,761 Bracebridge Heath 14,106

Burgh le Marsh 14,211 Burgh le Marsh 14,477 Waddington 13,342

Keelby 13,417 Washingborough 12,993 Washingborough 12,310

Washingborough 11,790 Keelby 12,392 Keelby 11,547

Skellingthorpe 11,582 Scotter 12,325 Wragby & District 9,397

Scotter 10,147 Bracebridge 11,052 Scotter 8,570

Bracebridge 9,367 Wragby & District 9,936 Skellingthorpe 8,170

Wragby & District 8,147 Skellingthorpe 9,926 Bracebridge 7,949

Pinchbeck 6,863 Pinchbeck 5,212 Pinchbeck 5,210

Belton Lane 4,570 Belton Lane 2,891 Belton Lane 2,240

Total 10/11 2,483, 148 Total 11/12 2,348,942 Total 12/13 2,068,399

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