Amadeus Press kit

Q3 2008

Media Relations

© 2008 Amadeus IT Group SA Page Nº Page 2 2008 Relations Media contacts……………………………………………………………………………….19Press 5. Senior 4. biographies………………………………………………… management Facts 3. & figures……………………………………………………………………………….14 Customer 2. solutions………………………………………………………………………….1 Company 1. overview…………………………………………………………………………… Contents

……….17 18 - Amadeus Press kit kit Press Amadeus 2 -13 -13 2 3 -11 -11 3 -16 -16 - 20 20 - © 2008 Amadeus IT Group SA Page Nº Page 3 2008 Relations Media Partnership streng principal three on based is success Amadeus’ strengths Core 1.3 Travellers Corporations Travel buyers agencies Travel Travel sellers Tour operators companies Maritime & Ground Hotels Travel providers success. business to it convert and technology mo and solutions sale of point IT, distribution, in trave the to offer comprehensive a provides Amadeus Segments Customer 1.2 Mission 1.1 34,000 than customer more and our locations by agency used are services and solutions Its services. travel of selling and solutio of provision in leader world the is Amadeus overview Company 1.

focus on building and maintaining mutually benefici mutually maintaining and building on focus consolidators and travelagencies Our tagline, tagline, Our operationa internal and their distribution optimise trav leading other industry's the of Many business.

technology. technology. o maximise can we ofwhere understanding an develop - chains, representation companies, and independen and companies, representation chains, - in the travel tourismand industry” “To be the provider leading of IT thatsolutions en - network airlines, regional airlines, and low cos low and airlines, regional airlines, network - - serviced through Amadeus companies such as Opodo as such companies Amadeus through serviced -

"Your technology partner" technology "Your - self-booking solutions for companies looking to looking companies for solutions self-booking -

- specialty, mass-market and vertically-integrated and mass-market specialty, -

- including travel management companies, business business companies, management travel including -

- car rental companies rental car -

, reflects the approach we take towards our custome our towards take we approach the reflects , iln sls fie ue h Aaes ytm o run to System Amadeus the use offices sales , railway companies ,railway l requirements. l requirements. re, helping our customers to take advantage of the the of advantage take to customers our helping re, el service providers use our modular technology to to technology modular our use providers service el ns to the travel industry to manage the distributio the manage to industry travel the to ns al long-term relationships. Through this stability stability this Through relationships. long-term al ths: l & tourism industry. These combine technology technology combine These industry. tourism & l groups in different ways. Over 99,000 travel travel 99,000 Over ways. different in groups ur customers’ success, through the provision of of provision the through success, customers’ ur t/leisure carriers carriers t/leisure

t hotel companies companies thotel , ferry lines ferry , maximise value from their travel spend travel their from value maximise tour operators operators tour

and leisure agencies, online online agencies, leisure and , cruise lines cruise , able success and insurance insurance and Amadeus Press kit kit Press Amadeus rs. We We rs. their their we we n n © 2008 Amadeus IT Group SA Page Nº Page 4 2008 Relations Media Key acquisitions & partnerships partnerships & Keyacquisitions arrange of travel prese making the to facilitate designed online an creating and - offices regional and t around sta presence a set establishing products, to friendly continued Amadeus 1990's, the Throughout diversification & Growth Examples industry. travel the in pioneer a has been Fran Air by System Distribution Global a as Created Pioneering history Brief 1.4 a there Today, support. and service customer sales, marke and sales maintains Amadeus level, country At markets World support Aire and Buenos customer Bangkok Miami, in located These are and marketing sales, provide These offices Regional & HQ (Corporate Madrid (Operations). in located are sites Central Headquarters Central presence: global trulya established has Amadeus expertiselocal Global presence, en operating and services. and products innovative solutions technology latest the in cos reducing productivity, and revenues (increasing efficient delivers technology leading industry Our Technology Cisco (BT), Hiker, Hitch Travelfusion, as such experts software Telecom British Microsoft, IBM, SAP, as bra and solutions technology, with partners Amadeus immers f solutions design winning to able been has company those with effectively working s By form customers. to ability its is strength greatest Amadeus'

it of company the first – (ISO) for Standardisation (I certification quality received Amadeus' 2000, By mark than 215 in more activities frontline covering ••• ••• ••• ••• ••• ••• • • • • • •

for the traveller traveller the for complete website booking travel a – www.amadeus.net corpor for management travel business for Solutions fligh and hotel, car, to specific solutions Booking (unbi neutral offer to distributor global first The agencies travel Finnish Finl Amadeus – operation country first its Creating Agency Travel International Amadeus the up Setting

s kind to do so. so. to do s kind ments for both leisure and corporate travel: travel: corporate and leisure both for ments ets. solutions to customers’ critical business challenge business critical customers’ to solutions InteRes, Trisept. Trisept. InteRes, SO 9001:2000) from the International Organisation Organisation International the from 9001:2000) SO include: include: cesu mtal-eeiil atesis ih its with partnerships mutually-beneficial uccessful ts, improving customer service). Amadeus invests invests Amadeus service). customer improving ts, he world - via the opening of country operations operations country of opening the via - world he ce, , Iberia, and SAS in 1987, Amadeus Amadeus 1987, in SAS and Iberia, Lufthansa, ce, nce. All its products and services were specially specially were services and products its All nce. ased) flight availability data data availability flight ased) or travel booking and travel management. management. travel and travel booking or re re nd leaders. Our partners include IT leaders such such leaders IT include partners Our leaders. nd vironments to be able to design and develop develop and design to able be to vironments t bookings t bookings s. ed in the business of travel and tourism, the the tourism, and travel of business the in ed ting offices around the world that provide local local provide that world the around offices ting , Unisys, Siemens, HP, AT&T and SITA and and SITA and AT&T HP, Siemens, Unisys, , Marketing), Nice (Development) and Erding Erding and (Development) Nice Marketing), 67 to Amadeus’ operations around the world. world. the around operations Amadeus’ to and - to serve the travel distribution needs of of needs distribution travel the serve to - and drs y eeoig noaie n user- and innovative developing by ndards ations ations

Advisory Board Board Advisory local Amadeus Commercial Organisations Organisations Commercial Amadeus local with all kinds of destination information information destination of kinds all with Amadeus Press kit kit Press Amadeus s s

© 2008 Amadeus IT Group SA Page Nº Page 5 2008 Relations Media Milestones c major for: solutions technology Additionally, Services. British IT as Airline such Amadeus' airlines world-leading 2000, Since

Companies where Amadeus holds a large stake include stake large a holds Amadeus where Companies 2008 ••• ••• ••• ••• ••• • • • • •

Opodo, a leading pan-European online travel company travel online pan-European leading a Opodo, for network US marketing largest the Vacation.com, airlines for Management Service Customer tools self-booking Corporate systems e-ticketing and reservations, Sales,

Arab 2009 01January the from carriers other partn distributionexclusive anas selected Amadeus 12 joins RAM Amadeus. Royal Air Maroc (RAM)Maroc Air man Royal travel enhanced an market corporations to software, business Amadeus announced an expanded partnership with with partnership expanded an announced Amadeus year a n a Platform, from Retailing Airline Amadeus development the through new first the is Banners be Amadeus and campaign graphical a launch to solution this It was announced the successful roll-out of of roll-out successful the announced was It the 2012Olympics for London a anwith of 2008 15end by hotels the thefirst in Solution (PMS)Solution Shopper with Shopper The rebook online bookingsdir changetheir nowcan easily Travellers increasing by successful be to proven ofticket rebooking online toallow 80 websites its Amadeus announced the successful implementation of of implementation successful the announced Amadeus preferred withintheir bookings transavia.com make tr result, a As solution. Access Ticketless Amadeus inventory entire airline's the makes that agreement transavia.com twokeyBrazilianairlines, from the of formation the announced Amadeus part of Amadeus' strategy to bring all rail service rail all strategybring to of part Amadeus' av Expr be to link air-rail first the is London, Heathrow central on non- high-speed, tickets a operates which Express, book Heathrow to worldwide agencies and Amadeus Management (v11.2) Management t a luce te aet eso o Aaes corp Amadeus’ of version latest the launched was It theacrossglobe providers Rail distr Rail quality of suite a fingertips its at has th of integration full the following comes move The t and unit Rail Amadeus existing the of integration el oe Cmays purplehotels Company's Hotel Real Air , the European low cost carrier and Amadeus have ex have Amadeus and carrier cost low European the , to help underpin its expansion in the UK. The mult TheUK. the expansionin toits help underpin etrw Express Heathrow , which includes an unused ticket trader feature an feature trader ticket unused an includes which , , Morocco's national carrier, signed a 10-year dist 10-year a signed carrier, national Morocco's , . The airline launched the new ticket rebooking tec rebooking ticket new the launched airline The . Gol - a low cost carrier - and - carrier a- lowcost mlmne a areet hc alw Aaes trav Amadeus allows which agreement an implemented Amadeus Banners Amadeus mdu Ri Bsns Group Business Rail Amadeus ibution technology products for both travel agents travel both for products technology ibution selected the the selected ailable on Amadeus. Today's announcement is a key key a is announcement Today's Amadeus. on ailable s onto a single booking platform for agethetravel onto platform s abooking single dditional 40 hotels and 4000 rooms planned in time inplannedtime 4000rooms and hotels 40 dditional s sold through all direct channels. The solution ha solutionThe channels. direct all through sold s orporations and travel suppliers use Amadeus Amadeus use suppliers travel and orporations Airways, Qantas and Finnair have contracted contracted have Finnair and Qantas Airways, ectly on the airline's website on ectly theairline's GDS environment environment GDS he recently acquired rail IT company "Onerail". "Onerail". company IT rail acquired recently he er in their home markets, for ten years, effective for tenyears, effective homein their er markets, ew distribution proposition launched earlier this earlier launched proposition distribution ew : : e two companies which means Amadeus now now Amadeus means which companies two e avel agencies working with Amadeus can now now can Amadeus with working agencies avel available in the Amadeus system, using the the using system, Amadeus the in available tter promote their offer to travel consultants. consultants. travel to offer their promote tter orate self-booking tool, tool, self-booking orate ing transactions by 35% in its first month. month. first its in 35% by transactions ing leisure travel travel leisure stop service between Heathrow and Airport Heathrow between service stop A AG SAP range of airline merchandising features features merchandising airline of range

i Crir Ognsto (AO that (AACO) Organisation Carriers Air the the s uig mdu Slig Platform. Selling Amadeus using ess TAM agement and expense solution for for solution expense and agement Amadeus Property Management Management Property Amadeus Amadeus Ticket Changer (ATC) (ATC) Changer Ticket Amadeus . Finnair was the first airline to use use to airline first the was Finnair . , the world's leading provider of of provider leading world's the , iproperty solution will be installed installed be solutionwill iproperty ecuted a strategic distribution distribution strategic a ecuted d extended carrier content content carrier extended d ribution agreement with with agreement ribution hnology in July across across July in hnology as a result of the the of result a as Amadeus e-Travel e-Travel Amadeus Amadeus Press kit kit Press Amadeus and and nt el el s

© 2008 Amadeus IT Group SA Page Nº Page 6 2008 Relations Media

rts Airways British 2009 January, 1st a distribution 10-year establish each will airlines respe their in partner distribution exclusive their Ara the from - Airways Yemen and Tunisair Airlines, Arab Saudi Airways, Qatar Airlines, Libyan Airways, mdu ws eetd by selected was Amadeus Solution Management Amadeus acquired a controlling interest in in interest controlling a acquired Amadeus serviceagents customer additional associated collect accurately processes, Singapore Airlines Singapore in the travecustomers its for solutions technology mi major a is acquisition The industry. rail the to orde in thesolution for up havesigned airlines 30 of uptake record a registering Amadeus bo quadruple online to has a set target furthermore hi iwy icesd nie oetc okns by bookings domestic online increased Airways Thai provide to solution e-Merchandise industry-leading A report by Amadeus and the the and Amadeus by report A provide to passenger the for management of platform technology designed companies, two the between 2000 continuatio the is and Amadeus, and Airways British cove agreement new The2017. until years 10 another hi Airways Thai of module first the of launch the announced Amadeus industry's first solution to automatically price an price automatically to solution first industry's Amadeus launched launched Amadeus compliance policy travel to increase eas managers to services and information to enti access the improving transform to set is technology mobile that oisn ru (HRG) Group Robinson mdu sge a ao areet ih international with agreement major a signed Amadeus Amadeus won three awards for its its for awards three won Amadeus centreinthe operations regional Amadeus' as serve its of launch the announced Amadeus and 'on ofthe historical, books' analysis on based It crossings. their of each on profit possible best RMS Amadeus system, management revenue and pricing (IAC compliance with ATPCo and IATA defined regulations IATA and ATPCo compliance with opn' goa dsrbto sse fo a purely a from system distribution global company's Amadeus the presented Amadeus Tour packagetours adistribution TOMA, for Amadeus development TravelTainment, businesses: technology rvlanet Te mdu Liue Group Leisure Amadeus The - TravelTainment Amadeus created a new unit to provide tools for int for tools provide to unit new a created Amadeus 4,400 travel today all available to is thesolution in properties hotel 20.000 Over France in solution pioneering to brands hotel 60 signs Amadeus Lichtenstein ), established by the US-based Web Marketing Associ byUS-based established Web the ), rw oln boig b 20 wt Aaes e-Merch Amadeus with 200% by bookings online grows n Aaes none te wr etnig hi ex their extending were they announced Amadeus and powers its next generation passenger systems with systems passenger generation next its powers Amadeus Revenue Management System (RMS) for Ferries for (RMS) System Management Revenue Amadeus o eoe R' piay D prnr n Switzerland in partner GDS primary HRG's become to i Agre Arqyh iwy, gpAr Eia Ai Etihad EgyptAir, Airways, Afriqiyah Algérie, Air soito o Croae rvl xctvs (ACTE) Executives Travel Corporate of Association Airline Retailing Platform Retailing Airline 02 campaign20/20 Middle East Regional Hub in Dubai in Hub Regional East Middle Amadeus Ticket Changer (ATC) Changer Ticket Amadeus Onerail agencies in France agencies greements with Amadeus, which will be effective on on effective be will which Amadeus, with greements d collect ticketing fees through multiple channels channels multiple through fees ticketing collect d lestone in Amadeus' strategy to expand its range of range its expand to strategy Amadeus' in lestone olwd Cmiso Manager Commission Worldwide tv oemres olwn h inn,te 12 the signing, the Following markets. home ctive l industry industry l r to fully automate their ticket change and re-issu and change ticket their automate fully to r forecast reservations reservations forecast makes capacity and inventory recommendations recommendations inventory and capacity makes okings by year end year by2009 okings advanced shopping capabilities on their website, their on capabilities shopping advanced Amadeus have subscribed to this initiative and and initiative this to subscribed have Amadeus , which provides a suite of technology solutions solutions technology of suite a provides which , revenues and improve the productivity of their their of productivity the improve and revenues Middle East East Middle ernational leisure distribution. The unit is called is unit The distribution. leisure ernational e rvl xeine o bsns taelr by travellers business for experience travel re n of the strategic arrangement which started in in started which arrangement strategic the of n n big tgte tre mdu leisure Amadeus three together brings and olution services services rs the entire IT Services relationship between between relationship Services IT entire the rs e their trip and by enabling corporate travel travel corporate enabling by and trip their e for OBFees for in the the in itiuin hne t a ealn platform retailing a to channel distribution ian Airlines, Sudan Airways, Syrian Arab Arab Syrian Airways, Sudan Airlines, ian b Air Carriers Organisation (AACO) Organisation Carriers Air b with a 'new generation' generation' 'new a with Airways British ation

s, and the product management and and management product the and s, 200 percent over three months and and months three over percent 200 oprt srie company, services corporate mdu Arie evc Fees Service Airline Amadeus for ferries helps operators achieve the the achieve operators helps ferries for . The new platform will transform the transform will platform new The . nent detsn Competition Advertising Internet

Amadeus' Altéa Customer Customer Altéa Amadeus' andise By adopting the the adopting By andise . In the past 15 months, months, 15 past the In . . The new structure will will structure new The . sig eainhp for relationship isting . A sophisticated sophisticated A . rways, Kuwait Kuwait rways, Asra and Austria , and launches launches and a found has Amadeus Press kit kit Press Amadeus Hogg Hogg , the the , - as - in e

© 2008 Amadeus IT Group SA Page Nº Page 7 2008 Relations Media

Amadeus signed a long-term, pan-European agreement agreement pan-European long-term, a signed Amadeus Malev and agreements Europa Air Portugal, (eTRAVELi) ilns ae ind p o h porme including programme, the to up signed have airlines programm content full three-year a launched Amadeus ofthe approval ag for authority the EU competition compa telecommunications Spanish the Telefónica, by 50 other The sector. tourism Spanish the in company Amadeus has agreed to sell its 50 percent stake in in stake percent 50 its sell to agreed has Amadeus leadership IT recognising Awards three Web mdu anucd ttl f 8 wr wn i 2007 in wins six included websites'. Wins customer’s award 18 of total a announced Amadeus America continues company the as customers industry travel techn localized provide to future the in Center the airline IT suite for its North American launch part launch American North its for suppsuite IT airline initially will Center new The Industry. Travel Online,keyt with SRG and ofSeat24 parent company 25 of the top 50 airlines listed in in listed airlines 50 top the of 25 in properties opening andguests foreign welcoming hi drc rltosis ih nie utmr. T customers. online with relationships direct their Amadeus opens opens Amadeus Interfacehosting relatedand design User Web their 80 functionalities. servicing inter or booking, shopping, or domestic their for services and technology System of sales expansion; international for preparing t Similarly, be guests. international is in growth which global hotel the from country different a 2007 from in 7.5% by increase bookings hotel saw Amadeus platform services Iberia direct distribution channels their in as through which airlines can also access and leverage and access also can airlines which through is t ehne est ofrn with offering website enhance to first increased by 33.4% in 2007. These two trends show trends two These 2007. in 33.4% by increased . Amadeus will provide eTRAVELi, the Nordic region' Nordic the eTRAVELi, provide will Amadeus . IT Competency Center in Chicago in Center Competency IT IATA A ute 2 arie hv sge oeya fl c full one-year signed have airlines 29 further A . 's member ranking table have selected Amadeus to un to Amadeus selected have table ranking member 's World Travel AwardsTravel World Amadeus' Activities & Entertainment Entertainment & Activities Amadeus' Amadeus' multi-property Property Management Management Property multi-property Amadeus' rends in Amadeus' IT business indicate hotels are are hotels indicate business IT Amadeus' in rends ner, . Amadeus also plans to utilize to plans also Amadeus Airlines. United ner, % of these airlines have also chosen to outsource outsource to chosen also have airlines these of % reement reement ical and engineering support for other airline and and airline other for support engineering and ical hese world's leading airlines rely on Amadeus Amadeus on rely airlines leading world's hese for the Amadeus solutions they have selected have selected they thesolutions for Amadeus ort the implementation of the company's Altéa Altéa company's the of implementation the ort new countries newcountries national websites and, more specifically, their their specifically, more and, websites national n boe s te ie n okns elcs a reflects bookings in rise the so booked ing functionality to clearly differentiate their brand their differentiate clearly to functionality to support commitment to the North American American North theto commitment support to percent of Rumbo will continue to be owned be to continue will Rumbo of percent ravel content and fare-search technology fare-search and content ravel

to expand its technology presence in North North in presence technology its expand to Rumbo ny. Orizonia and Telefónica have applied to to applied have Telefónica and Orizonia ny. Air France-KLM, Iberia, Alitalia, TAP Air Air TAP Alitalia, Iberia, France-KLM, Air i Erp i Jnay 08 Aray 34 Already, 2008. January in Europe in e . Half of Amadeus' hotel bookings come come bookings hotel Amadeus' of Half . for its airline e-commerce solutions and and solutions e-commerce airline its for with , three Interactive Media Awards and and Awards Media Interactive three , to Orizonia Corporación, a leading leading a Corporación, Orizonia to that hotel chains are gearing up for up gearing are chains hotel that s largest online and agency travel online largest s uoen rvl Interactive Travel European destination Amadeus Press kit kit Press Amadeus ontent ontent derpin derpin

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2007

new study commissioned by Amadeus and undertaken by undertaken and Amadeus by commissioned study new (SBT tool booking expe with self SBT their integrating not by productivity a using companies all Nearly market at Cranfield University Cranfield at ar HoldingsSabre Qantas easyJet ata sector glo ofthe tourism analyses studies and d the at aimed Amadeus o with agreement international collaboration leading the and tourism sustainable announced the approval and launch of of launch and approval the announced The future f foundation the provides and capability search new itiuin ehooy platform technology distribution mdu hs opee te irto o 7,0 hotel 75,000 of migration the completed has Amadeus tos solutions technologywith leading-edge airline mdu hs o tre rsiiu aad including awards prestigious three won has Amadeus Amadeus' travel agency channel generated generated travelchannel agency Amadeus' industry tourism processing, payment automated secure, for solution Virgin Blue Virgin up Provider Booking Technology Engine picked has Amadeus that running year fourth the nie ehooy rvdr te ol' Laig CRS Leading World's Provider Technology theTravel Leading Provider, Technology Engine subsidiary, Airways Pacific Cathay aae hi psegr evc can icuig res including chain, service passenger their manage Qantas systems Amadeus announced that that announced Amadeus Control-Fl Departure Altéa airlin the bymanaged offlightdepartures accuracy as known system, control Calendar solution Calendar Alliance member carriers carriers member Alliance management customer for platform centralised joint, initiative. Alliance Star a Platform, IT Common the Amadeus signed an exclusive deal with with deal exclusive an signed Amadeus reduce loyalty levels, customer to enhance airlines evc Slto, fl ps-ae ecmec serv e-commerce post-sales full a Solution, Service Awa Amadeus www..com. and www.airfrance.com both British Airways British Newand India Australia, Zealand Canada, point- and passes rail global book to them enabling Eur outside agents travel RailAgent, Amadeus system ra book to want who Europe outside agents travel to Austrian Airlines Austrian websitewww.ba.com throughits flightitineraries ntd ain Wrd ors Organisation Tourism World Nations United and Amadeus expanded IT relationship following 7 y following relationship expanded IT Amadeus and became the first airline in the world to roll-out to roll-out the world airlinein first the became signs break-through distribution deals with deals distribution break-through signs and Amadeus announced a technology partnership whi partnership technology a announced Amadeus and Dragonair adopted

announced the replacement of its inventory and che and inventory its of replacement the announced n Amadeusand , to make redemption of award miles more convenient more miles award of redemption tomake , aot h cmlt Ata utmr aaeet Solu Management Customer Altéa complete the adopt , , and the , ind lnmr tnya cnrc wih il see will which contract ten-year landmark a signed Amadeus Flex Pricer Flex Amadeus i France Air Association of Corporate Travel Executives (ACTE) (ACTE) Corporate Executives Travelof Association laig rvdr i goa tae dsrbto a distribution travel global in providers leading , Te pn ytm tcnlg alw Aaes o int to Amadeus allows technology systems open The . , at the annual annual the at , and Moneydirect, Wandrian revenue of EUR EUR of 31.7 billionrevenue KLM to enhance the experience of booking connecting connecting booking of experience the enhance to upport its continued growth continuedits growth upport nse management systems. This is according to a a to according is This systems. management nse bal level bal costs increase and yield costs e's Sydney and Melbourne load control centres centres control load and SydneyMelbourne e's , a global rail specialist, to distribute rail cont rail distribute to specialist, rail global a , Common IT Platform (CITP), is a is (CITP), Platform IT Common Alliance Star successfully launched the the launched successfully or even more advanced search capability in the in capability search advanced more even or to-point tickets for travel in Europe, the US and and US the Europe, in travel for tickets to-point Amadeus and Galileoand Amadeus gnzto i te il o tuim sge a signed tourism, of field the in rganization ice package, specifically designed to enable enable to designed specifically package, ice il globally. Through the advanced web-based web-based advanced the Through globally. il the Amadeus developed next generation load generationload developednext Amadeus the clearing and reconciliation for the travel and and travel the for reconciliation and clearing (UNWTO), the United Nations agency for for agency Nations United the (UNWTO), , hosted by Amadeus for participating Star Star participating for Amadeus by hosted , a joint venture that will provide an industry industry an provide will that venture joint a 2007 World Travel Awards Travel World 2007 the award for the World's Leading Internet Internet Leading World's the for award the ervations, inventory and departure control control departure and inventory ervations, ope will have online connectivity and tools tools and connectivity online have will ope evelopment of joint initiatives in relation to to relation in initiatives joint of evelopment ) are failing to benefit from increases in in increases from benefit to failing are ) ight, providing increased efficiency and and efficiency increased providing ight, the the

the Business Travel Research Centre Centre Research Travel Business the rd Calendar is part of the Amadeus e- Amadeus the of part is Calendar rd ears of innovative collaboration collaboration of innovative ears rpris no a onto properties ol' Laig nent Booking Internet Leading World's /GDS System and the World's World's the and System /GDS ch will see Amadeus equip the the equip Amadeus see will ch ck-in systems and is joining is and systems ck-in for their frequent flyers on flyers frequent their for for airlines in six airlines months for for the corporate travel travel corporate the for the carrier and its its and carrier the mdu Award Amadeus next-generation next-generation ceremony. It is is It ceremony. nd technology, technology, nd tion (CMS) to to (CMS) tion Amadeus Press kit kit Press Amadeus roduce roduce ent ent © 2008 Amadeus IT Group SA Page Nº Page 9 2008 Relations Media

Amadeus announced that announced Amadeus to up pioneeitsfor support strong sign received .Amadeus has companies hotel major twenty Over Solution (CMS) Management Customer rou and inventory reservations, sales, managingits A landmark report commissioned by Amadeus, Amadeus, by commissioned report landmark A 2007 of quarter second in andthe France Germany soluti Pricer Meta launched recently Its UK. the in dniid h mjr oil gooiia, economic geopolitical, social, major the identified support help to technology providing is Amadeus applications rangeofAmadeus Indiatimes, MakeMyTrip, Sify MakeMyTrip, Indiatimes, four to provider technology a as chosen was Amadeus be individualwill needs whattheir whi future, the in travelling be will who determine Amadeus and Amadeus i Berlin Air hospitality the agency travelcommunity, the global indust wholesale ea share organisations to enable the will agreement travel the in leader a and company SNCF for Travel Business year's atthis Management Solution award the won has Amadeus 2007 mdu wn ' wins Amadeus Austrian Airlines Austrian system reservation Amadeus Pl Access Complete with Amadeus through content and distr to agreement worldwide a signed has years, 50 and Amadeus inventory to Amadeus travel agencies and corporatio and agencies travel inventory to Amadeus Amadeus and Amadeus wil SNCF Europe across agencies to travel system Amadeus. with agreement strategic a signed mdu anucd ht t s h frt n h marke the global a in signed has Amadeus worldwide. reservations first the is it that announced Amadeus thrrevenuesto increase tools revenue maximisation using num revenues the in increase marked a increased registered has Amadeus generating are Airlines gene seat.every onrevenue tomaximise capacity new the of Adoption airline. the for Inventory providi on basis andworldwide a National through Amadeus of possibility the agents travel offer will Fac' piay al rvdr f oa ad long- and local of provider rail primary France's , Grays eodlret iln ad uoes thi Europe's and airline second-largest Germany's , Etihad Airways Etihad British Airways British etntos f h World the of Destinations et ehooy Provider Technology Best adopted Amadeus Web Services which provide online online provide which Services Web Amadeus adopted Auto EuropeAuto announce that they have successfully implemented A implemented successfully have they that announce and signed an agreement for the distribution of the ai the of distribution the for agreement an signed Yatra Bs Bsns Tae Product' Travel Business 'Best , a leading broker in European car rental services services rental car European in broker leading a ,

DT) te ny eiae goa woeae travel wholesale global dedicated only the (DOTW), ' Award at Buying Business Travel Diamond Awards Awards Diamond Travel Business Buying at Award ' Future Traveller Tribes 2020Tribes Traveller Future ng e-vouchers for car rental reservations booked booked reservations rental car for e-vouchers ng Kayak.co.uk ch groups will potentially be most dominant and and dominant most be potentially will groups ch on will also be used for Kayak sites launching in in launching sites Kayak for used be also will on industry and travellers and travellers industry Amadeus' commission management management commission Amadeus' te network worldwide, usingtheworldwide, network te ch other's content, boosting their ability to serve ability their boosting content, other's ch ring hotel commission management solution solution management commission hotel ring ough travel agency distribution agency oughtravel World Awards2007 World ration IT solution strengthens Etihad Airways' Airways' Etihad strengthens solution IT ration ns , consumer and technology trends that will will that trends technology and consumer , ibute Auto Europe's 4,000 car rental locations locations rental car 4,000 Europe's Auto ibute partnership with with partnership t place to provide e-vouchers for car rental rental car for e-vouchers provide to place t of the leading Indian online travel agencies: agencies: travel online Indian leading the of ry, announced a strategic partnership. The The partnership. strategic a announced ry, mdu Rvne Maximisation Revenue Amadeus ber of the world's leading carriers using its its using carriers leading world's the of ber us, the highest connectivity level within the the within level connectivity highest the us, distance passenger and freight services, services, freight and passenger distance l expand its availability in the Amadeus Amadeus the in availability its expand l , the largest travel search company company search travel largest the , dlret o fr crir i now is carrier, fare low rd-largest National Car Rental Car National for its Amadeus e-Travel e-Travel Amadeus its for access to the complete complete the to access , has for the first time time first the for has , rline's fares and and fares rline's Amadeus Altéa Amadeus madeus Altéa Altéa madeus Amadeus Press kit kit Press Amadeus for over over for solution solution , which which , tools. tools.

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2004 2005 2006

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© 2008 Amadeus IT Group SA Page Nº Page 17 2008 Relations Media sector. technology intravel the l’École from graduated Jean-Paul national, French A worldw sites six in Miami). and Frankfurt Antwerp, people 1,500 of softw team Amadeus a all managing for responsible is b He site 2004. development March Presid the Vice s.a.s., Amadeus Executive of President appointed was Hamon Jean-Paul Development President, ViceExecutive Jean-Paul Hamon Economics of Essex. University the from Economics in BA a holds David England, of native A played has market 217 in marketed business global into truly a David Amadeus, computerised European of a from Amadeus of development President Vice Senior Manag General as 1992, in company the joining Since implementation strategy. worldwide the for responsible is He Preside Vice Executive appointed was Jones V. David Commercial President, ViceExecutive JonesV. David Mad from Data and Engineering Telecommunications in degrees graduated Antonio José national, Spanish A at company the place to and expansion international system reservation computer American an Pacif One, Asia System the and America South Europe, throughout ope became System Amadeus the leadership, his Under Distribut Global advanced most develop the and leader world the led has Antonio José arrival, his Since Europe. in centres processing data civil important o now Germany, in centre data Amadeus’ of super operation in instrumental was and Operations President, Gener of position the in 1987, in Amadeus joined He CEO and President appointed 1990. October was Tazón Antonio José José Tazón Antonio Seniormanagement biographies 4. President & CEO CEO & President

s. the head of the travel distribution industry. industry. distribution travel the of head the ion System. System. ion ment of Amadeus with the aim of becoming the the becoming of aim the with Amadeus of ment des Mines, Paris, and has extensive experience experience extensive has and Paris, Mines, des al Manager and Senior Vice Vice Senior and Manager al of the company's commercial commercial company's the of vising the construction and and construction the vising er of Amadeus Marketing and and Marketing Amadeus of er Processing. Processing. nt, Commercial in April 2000. 2000. April in Commercial nt, ne of the largest and most most and largest the of ne ased in Sophia Antipolis, in in Antipolis, Sophia in ased from the University of Reading and an MA in in MA an and Reading of University the from ide (Nice, London, Sydney, Sydney, London, (Nice, ide acquired Amadeus 1995, in Later, region. ic are development branches, branches, development are rid’s Universidad Politécnica with advanced advanced with Politécnica Universidad rid’s . José Antonio continues to lead Amadeus’ Amadeus’ lead to continues Antonio José . reservation system (CRS), (CRS), system reservation rational in 1992 and has quickly developed developed quickly has and 1992 in rational ent, Development, and and Development, ent, a leading role in the the in role leading a f mdu in Amadeus of Amadeus Press kit kit Press Amadeus © 2008 Amadeus IT Group SA Page Nº Page 18 2008 Relations Media products. Amadeus Dat maint and Amadeus operates facility This the Germany. in for Erding responsible is He 2000. July in Sen and Manager General appointed was Haag Eberhard Operatio SeniorVice President, Manager and General Eberhard Haag dev business to Services France Amadeus & Novembe CEO, rolePresident of company's In plan. product the and architecture technical coordinating and ap was Based driving 1999. and July, 1987 in Strategy in Corporate President, Amadeus joined Chérèque Philippe Corporate Strategy SeniorVice President, Chérèque Philippe

ains the systems and network for all all for network and systems the ains in Nice, he is charged with with charged is he Nice, in his responsibilities. his responsibilities. r 2005, Philippe added the the added Philippe 2005, r a Processing Centre, located at at located Centre, Processing a ior Vice President, Operations Operations President, Vice ior elopment, marketing, marketing, elopment, pointed Senior Vice Vice Senior pointed ns Amadeus Press kit kit Press Amadeus © 2008 Amadeus IT Group SA Page Nº Page 19 2008 Relations Media e-mail: e-mail: Fax:4502-1522 11+55 4502-151611+55 Tel: LTDA. Amadeus Brasil André Fróes Brazil e-mail: Fax:6557 2441+66 65572440 +65Tel: PR Lewis Paul Barret AsiaPacific contactsRegional [email protected] 016091+34 582 Corporate Marketing Director, Ross Edward Corporate Marketing contacts Press 5. e-mail: e-mail: 221744914Fax: 1 +43 1 +43Tel: 1744914 PR Plus Ludwig - CharlotteRettenbacher Austria e-mail: e-mail: 7985773Fax:+358 10 7900773+358Tel: 10 Amadeus Finland Leonsaari Henna Finland email: email: Fax:634 873+35722 642818+357 Tel: 22 ActionCommunications Global Ioannides Dimitris Europe & Eastern Central e-mail: 2 Fax:+328403 460 2 +32Tel:11 99 257 N.V. Amadeus Benelux CatherineDubois Benelux

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e-mail: [email protected]: 9001 302 Fax: 8 +46 95 05 402 +46 Tel: 8 Scandinavia Amadeus RebermarkAnna Scandinavia e-mail: e-mail: 52128670 Fax: 3+81 86813+81 5212 Tel: (Tokyo) Japan Amadeus Mori Shoichiro Ja pan e-mail: e-mail: 43117161 54 Fax:+ 11 54 + 43154020 Tel: 11 Edelman Steele McCrea Allan AmericaSouth e-mail: [email protected]: 80472725 Fax: 02+39 47 02+39390 725 Tel: Italia Amadeus Stevaraglia Silvia Italy e-mail: e-mail: 3344556 4 Fax: +971 +971 3344550 4 Tel: Public Relations ASDA’A Hamtini Sameh East Middle e-mail:[email protected] 8183675 Fax: +804 +804 8151 675 Tel: CRT/Tanaka Munson Christian America North

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