STRANDHAUS BOUTIQUE RESORT & SPA

THE STRANDHAUS FROM A–Z SEITE 2 STRANDHAUS BOUTIQUE RESORT & SPA

Welcome to Spreewald. In our busy world, it is good to have a place where you can leave your cares behind. Our hotel STRANDHAUS offers a sanctuary from the stresses and strains of modern life. A place where you can relax in a friendly and welcoming environment. In order to maximise your opportunity to unwind, we have listed everything you need to know in this booklet: THE STRANDHAUS FROM A–Z. Have a wonderful stay! Claudia & Markus Karl and the STRANDHAUS-Team

English version A

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Banquets and Meetings You wish to arrange an event in the near future? Then please contact Aircondition our reception team. Read more about this under “temperature control”. Use the unique location of Spreewald and our experience for your private party of up to 120 people and it will be an unforgettable experience. Airport transfer We can also cater for small conferences, workshops or employee incentives. If you need a transfer to BerlinA or Dresden airports please ask reception. Our library has the capacity for up to 18 participants. It is important to reserve a transfer early. Barbecue “Grill & Chill” Allergies From July to August, we are pleased to present our Friday barbeque evening, All our rooms are equipped with anti-allergic bedclothes. Please note: the ‘Grill & Chill’. All our rooms are strictly non-smoking rooms. Enjoy our delicious BBQ buffet while listening to some fantastic live music. If you have any further requirements due to allergies or intolerances please Please reserve beforehand at the reception. call reception using the number “40”. Bathrobe The bathrobe in the wardrobe can be used free of charge during your stay. Arrangements If you take a bathrobe with you when you depart, we will charge for it. Information on alternative arrangements can be found on our website www.strandhaus-spreewald.de/arrangements.html Bedclothes Do you need more pillows or blankets? We are happy to bring them Arrival to your room. Just ask our reception team. You have just arrived at STRANDHAUS. Have you already had a chance to look round? If you have any questions about your room, your suite, Bicycle path “Gurkenradweg” the restaurant, the spa or the many places around the hotel worth visiting What would you call a bicycle path which trails through 250 km of Spreewald’s we’ll be pleased to help you. biosphere reserve? Of course, the Cucumber bicycle path! Whether by bike or foot you can experience the magnificently-cultivated landscape along the . Watch the white storks, the cranes and the sea eagles tending to their fledglings.

Breakfast Banks You can have breakfast from 7.30 to 11.00 AM. Many banks including the Sparkasse, the Volks- and Raiffeisenbank, A daily breakfast buffet is served in the restaurant. Of course, it is also the Postbank and the Commerzbank, are located around the marketplace. possible to have breakfast on the terrace. All these banks have an ATM. If you like to have breakfast in your room, please call the reception You will find the nearest ATMB at the tourist information centre the previous day before 9 PM using the number “50”. opposite our hotel. Room service charge: 5.00 € per order. PAGE 7 C

Castle Island (Schlossinsel) At the rear of our hotel you will find the castle island of Lübben. This offers fantastic walks, adventure and relaxation — including the labyrinth, the garden of sounds and the water playground.C The island plays host to a variety of events, including the “Island Music Summer”, the regional “Punt Boat Nights” and the garden and lifestyle fair “LebensArt”.

Cinema The cinema in Lübben is open daily. You can find the current program at the reception or at www.spreewald-lichtspiele.de.

Cleaning Your room will be cleaned every day between 9.00 AM to 3.00 PM. If you do not wish to be disturbed, please use the “Do not disturb” sign. If you would like the turn-down service please inform the reception.

Coffee and Cake Would you like to enjoy some coffee and cake? Every day we offer you different delicious homemade cakes and the typical “Spreewald-Plinse”.

Coupons To give somebody pleasure is one of the most beautiful things in the world. We can prepare a special coupon for you. Please ask the reception.

Cucumbers from the Spreewald At our cucumber booth we offer a great choice of local specialities. These include the original Spreewald cucumbers, cold-pressed linseed oil, special jams and honey, a wide assortment of mustard and horse radish and regional spirits. If you wish to buy something, we’ll pack it for you and keep it at reception until your departure. PAGE 8 STRANDHAUS PAGE 9 BOUTIQUE RESORT & SPA

Emergency Number First dial “0”, then the German number for emergency calls: “112”. Daily News D Current hotel and regional news can be found in our newsletter, which you Ernst-von-Houwald will find every morning at your breakfast table. Ernst Christoph Freiherr von Houwald (Born 29th November 1778 at Straupitz/Spreewald; died 28th January 1845 at Lübben) was a important E Departure german writer and dramatist from the aristocratic von Houwald family. Your ease of departure is important to us. You can stay in your room The Niederlausitzer nobility elected him 1822 to the corporate country F until 11.00 AM. If you wishD to check out later, please ask our reception the counsel. He lived at the manor house “Neuhaus” in Lübben until night before, sometimes it will be possible (10 € extra charge per hour). his death in 1845. You are welcome to enjoy the spa or the amazing natural landscape on your last day.

Dogs It is possible to keep your dog in some rooms. If the dog is alone in your room please let us know using the special sign for the door. Fire Please keep your dog on a leash at all times while in the hotel In case of fire you will hear a loud siren. Please follow the escape plan and the and take note that you are not allowed to bring your dog to the spa area, instructions of our staff. Please do not use the elevator. to the hotel garden or during breakfast time to the restaurant. There is a staging area at the hotel parking behind the STRANDCAFÉ. Thank you for your understanding. Please note that candles andF open fire in the rooms are absolutely prohibited. Fitness There are a lot of opportunities to stay fit around STRANDHAUS: At the new Spreelagoon nearby you may go swimming, discover a fascinating network of bike paths or explore the Spree river by canoe. For a relaxing run at the morning or evening, there are some great tracks at the castle island or on the dam along the Spree. You will reach these easily EC-Card by going over the long bridge behind the STRANDHAUS. Once there, keep You have the possibility to pay your hotel or restaurant invoice by EC-Card. on running in the direction of Lübbenau and enjoy the beautiful landscape. For more information please look at the section Invoice. EElectric Kettle On request we can bring you a electric kettle for your own tea or coffee preparation.

Emergency Exit In case of emergency please follow the escape plan on your door. The emergency exits are marked with green and white illuminated signs. PAGE 10 STRANDHAUS PAGE 11 BOUTIQUE RESORT & SPA

Gas Station In the Year of 1929… In Lübben you will find five gas stations along the main street. These are on Why is the restaurant called STRANDCAFÉ and the hotel STRANDHAUS? the roads to (Shell), Lübbenau (HEM), Schlepzig (ARAL and Total), and The original STRANDCAFÉ was founded in 1929 by a pastry-cook also Straupitz (next to Marktkauf). from . At this time some ofI the old restaurants were called “Zum Grünen Strand der Spree”. Golf G Because he was offering only coffee and cake, he called his A 27-hole golf course is situated at Motzener Lake, about 40 minutes by car little restaurant STRANDCAFÉ. So we kept this name and called G from Lübben, or at Bad Saarow at Scharmützel Lake about 50 minutes drive. the hotel STRANDHAUS and not STRANDHOTEL because Our reception has further information. it is more in keeping with the personal service we wish to provide. Today, a real beach now exists. Read more about this in the H Guest survey section “Pool”. It is our desire to offer you a relaxing and perfect stay. Please help us I with your personal review to meet our demanding standards. Internet Please read more under the section Online Assessment. Free Wi-Fi is available in your room and the public area. Please choose K the network STRANDHAUS, enter the user-name and password and get ready to surf. If you have any technical questions, do not hesitate to ask reception using the number “40”.

Heating Invoices Read more about this under “temperature control”. It is possible to pay with VISA, MasterCard, Eurocheque Maestro card or cash.

H Key card Your room’s key cards, which you will receive upon arrival, are coded only for your stay and allow you access to the hotel, at the spa area and, of course, your room. Please hand in all key cards upon your departure and notify any loss of your cards to reception. We will not charge for a lost key card, but notification is necessaryK for security reasons. PAGE 12 STRANDHAUS BOUTIQUE RESORT & SPA

Laundry service We offer cleaning and ironing services for your laundry. Clothes for regular wash will be returned usually within 9 hours, while clothes for dry cleaning will be returned within 24 hours. Lawn for sunbathing L Our lawn at the riverside is available to all our guests. Do not forget your room keys.

Lehde At the unique museum village Lehde near Lübbenau, you can learn a lot about the traditional way of life in Spreewald. The best way to visit Lehde is by punting boat and then walking through the village.

Library In our small library you can find an variety of modern and classic literature, along with magazines and illustrated books about the region, culinary arts, L architecture and design.

Luggage service M We are happy to assist you with your luggage. Please contact our reception or dial “40”.

Massage & Body Treatments An overview about our various spa treatments you’ll find in the M“Spa Menu” on the desk in your room. An appointment booking can be made directly at the spa or at the front desk. If an appointment can not perceive, we ask you to cancel these 24 hours in advance. For late cancellations we charge the regular price of the treatment. To enjoy the full treatment time, we ask you to report about 5–10 minutes prior to the treatment at the spa reception. Any delay on your part will be deducted from the treatment period. Thank you for your comprehension. PAGE 14 STRANDHAUS PAGE 15 BOUTIQUE RESORT & SPA

Minibar You find a small selection of beverages in your room in the minibar. If you require additional beverages, please call reception using the number “40”. Parking Mosquitos The parking arear of the STRANDHAUS is for hotel guests only. In our region we have some little “vampires”, in German called “Mücken”, If you have a problem in finding a place, please inform our reception and they do not want to be alone. All our rooms are equipped with a “mosquito secured window”. If you wish to ventilate your room, please Pharmacy only use this window. If you need something to repel the little monsters The nearest pharmacy is the “Delphinen Apotheke” next to the market, situa- while out and about, we have some means at our reception. ted at Haupstraße 18, approx. 400 m by foot. Phone number: 0 3037

Phone If you want to call another room dial only the number of the room you wish to call. For free local calls please dial “0” and then the number. Newspapers It is not possible to make international calls. Every morning you will find the national “Welt” and the regional The reception will reroute phone calls from outside to your room, “Lausitzer Rundschau” newspapers at breakfast restaurant. If you require an if you wish so. English language newspaper, please let us know a few days in advance. Pool Until we can offer our own swimming pool, we recommend you to visit N the beautiful Spree lagoon near the hotel or one of the surrounding baths N and thermal baths (for example Spreewelten Bad Lübbenau, Spreewald- Online Assessment therme or Tropical Islands). Our guests receive a 20% discount at Spree- O You have the possibility to share your experiences with others through welten Lübbenau. Please ask at our reception before visiting. the internet. If you had a lovely stay, your positive feedback on websites such as Tripadvisor, booking.com, Holidaycheck would be helpful. Postcards and Mail P However, if something went wrong during your stay, you should contact You may bring your postcards to the reception, we mail it for you. us immediately so we can rectify matters as quickly as possible. Here you also can buy some beautiful postcards from the Spreewald region.

Punt Boat Tours O The favourite means of transportation is the punt boat — in German called “Spreewaldkahn”. It is an amazing opportunity to explore the flora and Paul Gerhardt /Paul Gerhardt Church fauna in an unusual and relaxing way. Daily 1.5 to 2-hour tours through the city Paul Gerhardt (Born 12th of March 1607 in Gräfenhainich at Sachsen; and the surrounding lower Spreewald or 6 to 7-hour tours to Schlepzig or died 27th of May 1676 in Lübben) was an evangelist and theologian and is one Lehde will start at the harbour next to the castle island. of the famous hymn writers of his era. Following his time as a deacon Moreover, a romantic tour for two could be the highlight of your vacation. in Berlin, he was calledP to Lübben in 1668. For reservations please contact the reception in advance. PAGE 17

Reception Our receptionists are available from 6.30 AM to 10.30 PM daily. If you want to call us please dial the numberR “40” from your room’s telephone. Some hints for excursions, recommendations or a plug adapter can also be found here.

Renting a bike If you like to rent a bike or E-bike just reserve one at our reception. We will help you plan your trip and recommend some suitable routes. In the storage room at the end of the parking area, next to the spa entrance, you can store your bike dry and safe for the length of your stay. Keys are available at reception.

Renting a boat Canoeing at the Spreewald is very versatile! If you would like to discover the city Lübben and the Spreewald by boat, the boat rental service at the opposite site is at your disposal. Canoeing in Lübbenau or Lehde, “the little Venice of the Spreewald”, is also popular. Whatever you decide, our reception team will help you with reservations.

Repairs and Complains If something is not to your satisfaction, please inform reception immediately and we will solve the problem.

Restaurant R Our kitchen team offers regional delicacies from the Spreewald and the rural areas of . Our restaurant is generally open at the following times: Breakfast from 7.30 AM to 11.00 AM Warm kitchen from 12.00 to 9.30 PM (Opening hours during winter time can differ) Dinner menu from 6.00 PM to 9.30 PM If you require a table at the restaurant or the terrace, please make a prior reservation at the reception. PAGE 18 STRANDHAUS BOUTIQUE RESORT & SPA

Room service If you need room service, please call the reception using the number “40”. Please note, we will charge 3,00 € per ice or beverage order and 5,00 € per food order.

Ropes-course Do you like adventure holidays? Then there’s a great place in Lübben called Kletterwald for you. Swing from tree to tree like Tarzan or go over rickety bridges and use the ropeway. Ten courses offer increasing levels of difficulty! Children of over six years and adults will have fun,adventure and a memorable day out. Expert climbers can try to conquer the 10 m high climbing tower.

Safe An electronic safe is located in your wardrobe. Here you will find an instructi- on manual for entering your personal code.

Sanitary articles A selection of the common sanitary items is available at the reception. (Toothbrushes, plasters etc.) S Sauna Our sauna is open daily in summer from 4.00 to 9.30 pm and in winter from 1.00 to 9.30 pm. If you wish a former use please give our staff members at the reception or at the spa a short notice.

Sewing utensils If you have something to sew you can find some sewing utensils at the foyer of your room below the mirror or in the wardrobe. S Shoeblack On the first floor next to the stairs you will find an automatic shoeblack.

Smoking All our rooms are non-smoking. It is, however, possible to smoke in our outdoor lounge area. If you decide to smoke in the room, we will charge extra for special cleaning. PAGE 20 STRANDHAUS PAGE 21 BOUTIQUE RESORT & SPA

Spa Spreewald thermal bath Burg For massages and cosmetic treatments we offer you our SUSANNE The thermal bath in Burg will pamper you with a variety of saunas and warm KAUFMANN spa. The award winning and effective care products were brine baths in modern designs. developed with renowned dermatologists and pharmacists. From STRANDHAUS it takes about 40 minutes by car. They are in perfect harmony with the requirements of your skin and give visible results in a very short time. Spreewelten bath in Lübbenau If you want to enjoy this care at home you can purchase most products The Spreewelten bath is a combination of a fun bath for the whole family directly at the spa. and a premium sauna world. The main-attractions are the Humboldt-penguins, Our “little guests” are welcome in the wellness area between 12.00 which swim like torpedoes! You can get information brochures and discount to 4.00 PM. tickets at the reception. From STRANDHAUS it takes 20 minutes by car. Spa bag In front of your bed you find a small bag with two bathrobes and slippers, Stamps 2 more ropes you find in your wardrobe. You can buy stamps at our reception. We will be happy to mail your holiday mail. Spa Suiten Our hotel offers two gorgeous 90 m2 spa suites. Each offers a spacious Station living and kitchen area, separate bedroom, four balconies and a bathroom with The station is situated 3 km from the hotel. If you have any questions about freestanding tub and private sauna. In this suites no desire remains open. the schedule, our reception team will help.

Sport Sorben and Wenden The city Lübben offers a generous sports park. In its 15,000 m2 grounds you The history of the Sorben and Wenden dates back into the 6th century. will find a modern fitness centre, four badminton courts, six outdoor tennis During the large migration of this age most of these two groups left their courts, three indoor tennis courts, one tennis training wall, one volleyball home areas lying between the rivers Oder and Dnepr. About 20 clans moved court, as well as four classic bowling alleys into the area between the Baltic Sea and Erzgebirge. Even today there are The park is open daily from 9.00 AM to 10.00 PM. For more information around 60,000 Sorben in Brandenburg and Saxony and their mother tongue is please ask at the reception. Sorbisch. The inhabitants of our region call the Sorben Wenden.

Spreewald Sustainability The Spreewald region is a unique landscape in the centre of Europe, which was Like every hotel the STRANDHAUS leaves a foot-print in its environment. It is placed on the list of biosphere reserves by UNESCO in 1991. an important issue to us to look more closely at all options to make this foot- In the last 20,000 years, the Spreewald was created during the Ice Age, print as small as possible and thus to protect the Spreewald Biosphere Reserve. with a huge inner delta developing. This amazing area became the home Please help us by powering off the lights when leaving the room. to various rare animals, including white and black storks, beavers, kingfishers, The conscious use of towels helps to save precious water resources and to and otters. Humans too played a role in creating the region. Through reduce the need for detergents. Thank you very much. the centuries of toil developed the region’s traditional culture and its special ways of working and living. PAGE 22 STRANDHAUS PAGE 23 BOUTIQUE RESORT & SPA

Tropical Islands The tropics are closer than you think. Tropical Islands is eight-football fields large and offers the biggest indoor rain forests in the world. You will find Europe’s greatest sauna world, a real 200-metre sandy beach called “Südsee” and many more attractions. It takes 25 minutes to reach from STRANDHAUS by car. Taxis If you need a taxi please inform our reception. In rural regions like Spreewald, TV and Radio we recommend you to make Tan early reservation. To liven up rainy days during your stay, your room provides a modern flat-screen television. It is also possible to listen to local radio programmes on Temperature control the TV. A list of available channels you will find in your room. For the hot days in Spreewald, all our rooms are equipped with individually- If you have any technical questions, do not hesitate to ask reception using adjustable air conditioning to ensure a pleasant room temperature. the number “40”. For adjust to your preferred temperature please use the control panel on the wall, next to the entrance to your room. Our spa suites have one con- troller for each room. Choose the intensity of the air conditioning (1–3) with the left wheel Umbrellas and the preferred temperature in the blue zone with the right wheel. We have some umbrellas available at our reception and next to the ground Please keep all windows closed for best effect. floor exit of the hotel. All our rooms are also equipped with an underfloor heating, creating a cosy and warm atmosphere in the cold months of the winter season. To switch on the heating turn the left wheel to “A”. Following this, use the right wheel to choose the preferred intensity of warmth in the red zone. U Underfloor heating takes a little bit more time to heat the room, but soon you will enjoy the warm oak floor. In our Junior Suite the control panel differ. If you have any technical questions, do not hesitate to ask our reception using the number “40“. Wakeup call If you require a wakeup call, please contact our reception Tourist Information using the number “40” Behind our hotel next to the parking area, you will find the tourist information centre. A great deal of details about the region Spreewald and excursion Weather forecast opportunities can be found there. Our reception team is also pleased to provi- The daily weather forecastW can be found in the breakfast newsletter. de information. Wi-Fi Trips The hotel is equipped with free Wi-Fi. For more information please see T You can find some useful information at our reception or even more at the the section “Internet”. tourist information centre situated at the opposite site of parking area. U W STRANDHAUS BOUTIQUE RESORT & SPA

Ernst-von-Houwald-Damm 16 D-15907 Lübben/Spreewald Tel. +49 (0) 3546 7364 Fax +49 (0) 3546 22 63 99 [email protected] www.strandhaus-spreewald.de

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