Tuesday, January 29

Optional ACHE Breakfast Session

9:00 a.m. – 10:00 a.m. ACHE Education Registration *An additional $150 registration fee applies. Attendees registered for the ACHE session must also register to attend the LHA Winter Healthcare Leadership Symposium. 1.5 Face to Face Credits will be available from ACHE with completion of participation in this session.

10:00 a.m. – 11:30 a.m. ACHE Education Panel Discussion: Disruptive Innovation in Healthcare Delivery Moderator: Stephanie Anderson, CPA, MBA, Executive Vice President/Chief Operating Officer, Woman’s Hospital Panelists: Dr. Kenny Cole, Chief Clinical Transformation Officer, Lean Six Sigma Green Belt, Baton Rouge General Medical Center/General Health System; Dr. Damon Dietrich, CMIO, LCMC Health; Aimee Quirk, CEO, innovationOchsner; and Cian Robinson, Executive Director, Innovation, Research, and Real Estate Investments, Lafayette General Health System

General Sessions

10:00 a.m. – 11:30 a.m. General Registration/Networking/Sponsor Exhibits Open

11:30 a.m. – 12:30 p.m. Lunch (Provided)

12:30 p.m. – 12:45 p.m. Welcome/CEO Remarks Paul Salles, President & CEO, Hospital Association

12:45 p.m. – 2:15 p.m. Trends in Healthcare Mergers & Acquisitions Anu R. Singh, Managing Director, Kaufman Hall Consolidations and partnerships in healthcare continue to rise with market-leading organizations partnering at unprecedented levels. Seven of the 10 largest health systems have been a party to an announced, completed, or in-process major acquisition or partnership within the past five years. These trends have significant implications for reshaping healthcare’s future, as ever-larger organizations are created to capitalize on economies of scale and reduce their susceptibility to commoditization amidst widespread industry disruption. Learn how recent trends in healthcare consolidation could play out in the coming years and about characteristics of the future’s high- performing organizations.

2:15 p.m. – 2:30 p.m. Break

2:30 p.m. – 3:00 p.m. The Changing Health Insurance Landscape Jim Donelon, Louisiana Commissioner of Insurance As changes to the requirements of the Affordable Care Act take effect, both new and legacy products are hitting the market for consumers looking for coverage but burdened by high premiums. From short-term health plans to association plans, consumers are finding more options than ever, but will they find enough coverage when an emergency strikes?

Tuesday, January 29 (Continued)

3:00 p.m. – 3:30 p.m. Term Limits and Their Impact on the Legislature House Speaker Pro Tempore Walt Leger, III Hear firsthand from a term-limited legislative leader on how term limits have impacted the legislative environment and what we can expect in the future.

3:30 p.m. – 4:30 p.m. Endgame: The Bursting of the U.S. Healthcare Bubble Maureen M. Swan, MHA, President, MedTrend, Inc. This session focuses on the emerging trends shaping the healthcare industry, including the notion of being in a healthcare bubble with a high potential for a correction during the next five years. Ongoing healthcare reform, vibrant consumerism, and shifting employer health benefit models are driving new innovations and models of delivery, along with a heightened focus on value. The new emergence of disruptive players including Amazon, Walmart, CVS and Google will put new market pressures on traditional healthcare providers to demonstrate value to payers and patients. With a provocative look at how healthcare could be shaken up by new players and changing reimbursements, this session with create a sense of urgency and opportunity for hospitals and providers.

4:30 p.m. – 6:00 p.m. ShareCor/ACHE Reception (All attendees are invited.) Sponsored by:

Wednesday, January 30

8:00 a.m. – 8:45 a.m. Breakfast/Networking/Sponsor Exhibits Open

8:45 a.m. – 9:00 a.m. Welcome/Opening Remarks Ken Alexander, Vice President of Member Services & Quality Improvement, Louisiana Hospital Association

9:00 a.m. – 10:00 a.m. “Thriving” Versus Surviving During Times of Change: The Science of Enhancing Resilience J. Bryan Sexton, PhD, Director of Duke Patient Safety Center, Duke University Health System Quality improvement efforts frequently ignore the need to make sure that healthcare workers are ready for the next big initiative, and rarely do they first build up the resilience of staff before expecting even higher levels of quality and safety to be delivered. For some, jumping into innovation is a reasonable first step, but many individuals and work units need to focus on the workers and their needs to build capacity and bounce back from burnout before providing the training and the tools to improve quality in a sustainable way.

10:00 a.m. – 10:15 a.m. Break

10:15 a.m. – 11:15 a.m. The State of American Business: Repairing Our Healthcare System Katie Mahoney, Vice President, Health Policy, U.S. Chamber of Commerce This session will provide an overview from Washington on federal health policy, legislative initiatives impacting healthcare and insights on pending legislation.

11:15 a.m. – 11:30 a.m. Closing Remarks and Adjourn

Hotel Room Block

A corporate rate of $159 per night has been established at the Renaissance Baton Rouge Hotel located at 7000 Bluebonnet Boulevard in Baton Rouge. The room block is available until Jan. 7, 2019 or until the room block is full, so please book your room before that date. Call the hotel directly at 800-627-7468 and reference LHA’s Winter Symposium, or book your group rate online.

Who Should Attend

This symposium is intended for healthcare leaders from LHA member hospitals and health systems, including CEOs/presidents, administrators, hospital attorneys/in-house counsel, leadership staff, physician leaders, medical staff directors and chief nursing officers.

Continuing Education Credits

· Applied for ACHE Face-to-Face (formerly Category I): This program has been developed and is presented locally by LHA Management Corporation. The American College of Healthcare Executives has awarded 1.5 ACHE Face-to-Face Education Credits to this program. (*An additional charge does apply.) · ACHE Qualified Education Credit (ACHE Category II): The LHA Management Corporation is authorized to award 5.5 hours of pre-approved ACHE Qualified Education credit for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit should indicate their attendance when submitting an application to the American College of Healthcare Executives for advancement or recertification. · Continuing Professional Education: CPAs will receive 5.5 hours of continuing education credit. · Applied for MCLE: 5.5 MCLE hours of credit have been applied for approval for continuing education by the Committee on Mandatory Continuing Legal Education for complete attendance of the program. An additional 1.5 hours have been approved for attending the ACHE program. · Nursing: 5.5 contact hours will be awarded for this offering by the LHA Management Corporation for complete attendance of the program. The LHA is approved by the Louisiana State Board of Nursing – CE Provider #39. · Nursing Home Administrators: 5.5 hours will be awarded for this offering by the LHA for complete attendance of the program. The LHA is approved by the State of Louisiana Board of Examiners of Nursing Facility Administrators – CE Provider #101. · Other Participants will receive, upon completion of the conference, a certificate documenting the completed continuing education/clock hours.

Objectives

ACHE Session Objectives: · Identify the disruptive innovation threats to the current healthcare system; · Discuss the necessary steps to encourage healthcare leaders to be more open to disruptive innovation; · Discover disruptive innovations that could result in positive influence on the existing system; · Evaluate the challenges associated with medical innovation; and · Establish the reasons consumers embrace innovations.

Trends in Healthcare Mergers & Acquisitions: · Describe the factors contributing to healthcare’s transformation now and into the future; · Understand the overall trends in healthcare partnerships and consolidations; · Identify the key factors driving current partnership trends and the implications of those trends; and · Understand implications of disruptors and new market entrants, particularly in light of industry consolidation.

The Changing Health Insurance Landscape: · Discuss new, changing avenues that encourage expanded choice/awareness for consumers, providers and facilities; and · Determine how these choices and new regulations impact how patients interact with providers and facilities.

Term Limits and Their Impact on the Legislature: · Recognize the impacts of term limits within the legislative culture.

Endgame: Bursting of the U.S. Healthcare Bubble: · Understand key emerging trends impacting providers; · Understand how non-traditional players with significant balance sheets are working to disrupt care models; · Understand how reimbursement policies are changing and the implications for hospitals; · Learn lessons from case examples of leading edge integrated delivery systems; and · Identify the key questions hospitals and their boards need to be asking and preparing for.

“Thriving” Versus Surviving During Times of Change: The Science of Enhancing Resilience: · Review the newest, most robust research on healthcare worker burnout/engagement and their association with care quality; and · Facilitate resilience building for themselves and for their colleagues through the use of simple, brief, evidence-based interventions (live demonstration/experiential learning) that enhance resilience through the cultivation of active constructive responding, the cultivation of positivity (noticing the good), and the cultivation of three good things.

The State of American Business: Repairing Our Healthcare System: · Inform on recent and pending federal legislative efforts impacting healthcare; and · Review regulatory impacts on healthcare policy.

ACHE Session Faculty -

Stephanie Anderson, CPA, has been Woman’s Hospital Executive Vice President/Chief Operating Officer since April 2014. She joined Woman’s in December 1990 and served as Senior VP/CFO prior to her promotion. Anderson received her bachelor’s degree in Accounting from Louisiana State University (LSU). She is a certified public accountant in Louisiana and a member of the American Institute of Certified Public Accountants. Prior to joining Woman’s, she was an Audit Manager at KPMG Peat Marwick, where she specialized in healthcare and obtained the designation of statistical audit specialist. She has a long list of community service, serving on several board of directors as well as the Louisiana Hospital Association Finance Committee. She was named one of Baton Rouge Business Report's Influential Women in Business in 2011 and was the recipient of LSU Women’s Center’s "Esprit de Femme" award in 2012.

Kenny J. Cole, MD, MHCDS, serves as Chief Clinical Transformation Officer for Baton Rouge General Health System. He is an Infectious Disease Specialist with advanced degrees from LSU and a master’s degree in Healthcare Delivery Science from Dartmouth. Dr. Cole previously served as Vice President of Care Delivery and Associate Chief Medical Officer at Blue Cross Blue Shield of Louisiana. In this role, he was instrumental in building value-based, collaborative relationships with physicians and providers across the statewide network, focused on achieving better outcomes for its members.

Damon Dietrich, MD, serves as the Chief Medical Information Officer for LCMC Health. As CMIO, he is responsible for physician adoption, engagement and usability of information technology systems with a focus on consolidation, integration and enhancement. He is board certified in both emergency medicine and clinical informatics. After completing the LSU Health Sciences Center Emergency Medicine Program as Chief Resident in 2003, Dr. Dietrich has been an emergency physician at West Jefferson for 15 years where he serves as Chief of Staff until Dec. 2018. He received a master’s degree in Healthcare Management from the Harvard School of Public Health in 2006.

Aimee Quirk is the CEO of innovationOchsner (“iO”), an innovation lab founded by Ochsner Health System to reimagine and revolutionize the delivery and experience of healthcare and improve health outcomes using technology, data and new thinking. Quirk joined Ochsner in 2015 with more than 15 years’ experience in law, economic development and public affairs. She served for more than four years as the Senior Advisor for Economic Development in the Office of New Orleans Mayor Mitch Landrieu. Prior to her public service, she was a partner at Jones Walker, where she practiced corporate and business litigation. She received a BS in Finance magna cum laude from LSU and a JD summa cum laude from Tulane University School of Law.

Cian Robinson is the Executive Director of Innovation, Research, and Real Estate Investments for Lafayette General Health System. He began his career at Lafayette General Foundation (LGF) in August 2014 as the Director of Development and Operations. In November 2014, he was promoted to Executive Director of the Foundation, and in 2018, he was promoted to his current position. In addition to his work at LGF, Robinson is also an adjunct instructor at the B. I. Moody III College of Business Administration at the University of Louisiana at Lafayette. Prior to LGF, he was the Director of two computer science-based research centers within the University of Louisiana at Lafayette’s Research Department, as well as a decades-long entrepreneur in the information technology and management consulting fields.

General Session Faculty

James “Jim” Donelon has served as Commissioner of Insurance for Louisiana for more than 12 years. He was first appointed as in February 2006 when the seat was vacated by the incumbent. He was later elected to fill the unexpired term in 2006 and has been re-elected to three consecutive full terms in 2007, 2011 and 2015. His current term will expire in 2019. Donelon served as the President of the National Association of Insurance Commissioners’ (NAIC) in 2013 and currently serves as Chairman of the Surplus Lines Task Force of the NAIC and on its Executive Committee. Prior to becoming Commissioner of Insurance, Donelon served in several leadership positions within the Department of Insurance including Chief Deputy Commissioner and Executive Counsel. He was first elected to public office in 1975 as Chairman of the Jefferson Parish Council and also served in the Louisiana House of Representatives representing Jefferson Parish from 1981-2001 where he served as Chairman of the Committee on Insurance.

General Session Faculty

Rep. Walter “Walt” J. Leger III is Speaker Pro Tempore of the Louisiana House of Representatives and the Representative for New Orleans’ District 91. He is a civil litigator with the law firm of Leger & Shaw since 2006. He is a graduate of Louisiana State University and Tulane Law School. Following law school, Rep. Leger served as a felony prosecutor in the Orleans Parish District Attorney’s office. In fall 2007, he was first elected to the Louisiana House of Representatives and then re-elected without opposition in 2011 and 2015. He was unanimously chosen by his colleagues to serve as the Speaker Pro Tempore of the House in 2012 and again in 2016, the youngest member to ever hold this position. Rep. Leger has many legislative achievements including the creation of the Criminal Justice Reinvestment Program and the Louisiana Early Childhood Education Fund.

Katie Mahoney is the Vice President of Health Policy at the U.S. Chamber of Commerce. She has 20 years of healthcare experience in hospital and health plan operations and health policy. She is responsible for developing, advocating and publicizing the Chamber’s health policy, and she works with Congress, the administration and regulatory agencies to promote the organization’s health policy. She joined the Chamber from the law firm of Greenberg Traurig where she served as Assistant Director of Health and FDA Business. There she analyzed legislative and regulatory healthcare proposals and advised insurers, healthcare providers and employers on the respective business impact. Mahoney has consulted on a variety of projects for state agencies and hospitals to maximize reimbursement and improve coverage among underserved populations, using public financing strategies.

J. Bryan Sexton, PhD, has captured the wisdom of frontline caregivers through rigorous assessments of safety culture, teamwork and workforce resilience. His research instruments have been used around the world in more than 3,000 hospitals in 30 countries. He has studied teamwork, safety and resilience in high-risk environments such as the commercial aviation cockpit, the operating room and the intensive care unit with funding from various national sources. With specializations in organizational assessment, teamwork, survey development and quantitative methods, he spends his time teaching, mentoring, conducting research and finding practical ways of getting busy caregivers to do the right thing, by making it the easy thing to do. He has found that results across industries, work settings, shifts, professions and countries highlight a great deal about reliability in high risk environments – specifically, “you are better off changing the situation, than trying to change human nature.”

Anu Singh, a Managing Director of Kaufman Hall, provides financial advisory services to healthcare organizations and companies nationwide. As a member of the Mergers and Acquisitions practice, he leads the evaluation, structuring, negotiation and execution of mergers, acquisitions, joint ventures and other forms of transactions. He also leads projects involving the assessment of strategic options, growth strategies and business unit/segment viability. His clients include national and large multi-regional health systems, academic medical centers, community hospitals, large physician practices and groups, health insurers, non-acute care providers, and capital providers to healthcare entities. He has advised on or evaluated more than 100 healthcare transaction-related engagements. Singh has an MBA from Northwestern University’s Kellogg School of Management and a BS in Finance from the University of Illinois.

Maureen Swan is the President and Owner of MedTrend Inc., a consulting group she founded in 1998 that specializes in governance performance and strategy development for the healthcare industry. She has more than 25 years of management experience in healthcare. Prior to forming MedTrend, she was Vice President of Strategy and Business Development for Allina Health System in Minneapolis. While at Allina, she led efforts to understand strategic and market opportunities for Allina’s health plan, 18 hospitals and 60 physician clinics. Prior to Allina, she held positions with Abbott Northwestern Hospital and IBM. Swan has worked with large health systems, academic medical centers, physician clinics and community hospitals across the country to improve the performance of their boards and with C-Suites to develop strategies that improve organizational performance.

2019 REGISTRATION FORM Name: ______

Title: ______

Company: ______

Address: ______

City / State / Zip: ______

Telephone: ______Email Address: ______

LHA Member Hospital Registration (per person) ……….………….…………………………$210 ______

ACHE Face-to-Face 1.5 Hours (per person) ……….……….……………………………..….$150 ______*Attendees registered for this ACHE Face-to-Face session must also register to attend the 2019 LHA Winter Leadership Symposium.

TOTAL AMOUNT REMITTED $ ______

Please note: All payments should be received by LHAMC prior to the actual event.

Please make checks payable to: Louisiana Hospital Association Management Corporation 9521 Brookline Avenue, Baton Rouge, Louisiana 70809-1431

Pay by credit card via fax to: (225) 923-1004

Credit Card Number: ______CVV #: ______Expiration Date: ______

Name on Card (Please Print): ______Billing Zip Code: ______

Signature: ______Email: ______

AMERICANS WITH DISABILITIES ACT: The Louisiana Hospital Association will make every effort to provide reasonable accommodations for physically- challenged attendees who require special services. When registering, please attach a written description of needs to the application.

Registrations that are mailed must include payment by check or credit card. Visa, MasterCard, Discover or American Express are accepted. You may also fax your registration form to (225) 923-1004 with your credit card number. Registrations by fax will be accepted if method of payment is indicated on registration form (check being mailed, etc.). All information is handled through a confidential fax and blotted out before it is forwarded to the registrar. Registration forms must be received into the LHA office by 5 p.m. one week prior to the scheduled event date. This applies to registrations that are received by mail, email or fax. An email confirmation will be forwarded to all registrants who list an accurate email address. Registrations may be confirmed by phone. It is recommended that a copy of your registration form be faxed to the LHA prior to submitting it to your facility’s accounting department in order to reserve your seat for this event.

CANCELLATION POLICY: Cancellations received in writing up to one week prior to a scheduled event will be charged a cancellation fee of $75 (per person, per event). Cancellations received less than one week prior to the scheduled event, or individuals who fail to attend, are non-refundable. Registrants who are unable to attend are permitted to, and encouraged to, send a substitute without incurring a cancellation fee. Please send written notice of any substitutions prior to the scheduled event. Any sleeping room arrangements made with the local hotel must be cancelled directly with the hotel to avoid charges that are part of the hotel’s cancellation policy.

TRANSFER POLICY: If you are unable to attend the program for which you have registered and choose not to send a substitute, you may transfer your registration to another program. The LHA will hold your credit for a period of one year following the start date of the program for which you were originally registered. Transfers must be made in writing prior to the scheduled event, and a $40 transfer fee will be charged. #M194821