UEFA Champions’ League Group Stages Season 2019/20

GNK Dinamo v Manchester City

Wednesday 11 December, kick off 6:55pm (local time)

S upporter Advice UEFA Champions League Group Stage

E: [email protected] M: +44 (0)7827 997817 Page | 1

UEFA Champions’ League Group Stages Season 2019/20

CONTENTS

Page 2-3 Supporter Liaison Officer British Embassy – Zagreb Personal Security If you are arrested

Page 4-5 Getting to the stadium Meeting Point

Page 6-8 Accessing the Stadium Post-Match

Page 9-13 Stadium Plans and Views

Page 14-15 Stadium Regulations

E: [email protected] M: +44 (0)7827 997817 Page | 2

UEFA Champions’ League Group Stages Season 2019/20

SUPPORTER LIAISON As your Supporter Liaison Officer, I along with members of the Safety & Security team will be in to assist with any issues you may have in relation to tickets, travel or general questions. I can be contacted by email [email protected] or by mobile, +44 (0)7827 997817.

BRITISH EMBASSSY British Embassy Zagreb, Ivana Lučića 4, 10000 Zagreb, Croatia Telephone +385 (1) 6009100 www.gov.uk/contact-consulate-zagreb

Located at Ivana Lučića 4, a little more than 100 metres south of Vukovarska Street–the main avenue in the vicinity. Open to the public Monday to Thursday, 8:30am to 5pm and Friday 8:30am to 2pm. The Zagreb Consular Section office works by appointment only and is therefore not open to the public at all times. See more information on how to make an appointment here.

EMERGENCY NUMBER: If you’re in Croatia and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +385 1 6009100. If you’re in the UK and worried about a British national in Croatia, call 020 7008 1500.

You can contact the British Consulate and request consular assistance if you are arrested, however they cannot get you out of prison, represent you in court or pay your bills. Please ensure you keep the Supporter Liaison Officer updated at any time you speak to the British Consulate or have to make use of any of the emergency number. Local Police have advised that if you are arrested you will not be permitted entry/re-entry to the stadium.

MINIMISE THE RISK ▪ Consider the impact of wearing Club colours when not inside the stadium ▪ It is mandatory to carry your Passport. Police conduct checks and want to see originals. ▪ Carry your European Health Identity Card (EHIC) in case you there is a need for medical treatment. ▪ Carry a note of the address of your hotel (in both English and the local language), it can help people give you directions and ensure that taxi drivers know where you want to go. ▪ Keep the number of valuables you carry to a minimum - passport, a credit card, your phone and some money ▪ Keep valuables/cash out of sight, especially in crowded areas, tourist spots, and public transport, where pickpockets and bag snatchers operate. Only carry what you need, leave spare cash and valuables in hotel safety deposits. ▪ Change money at a bank, hotel, or in exchange kiosks – NOT on the street ▪ Carry the contact number for your travel insurer at all times. ▪ Carry the address and telephone number of the British Consulate so you can call for help. ▪ Leave a photocopy of your passport and other documents safe in your hotel in case you lose the originals. ▪ Do not carry weapons of any sort, you may get you arrested. ▪ Don’t commit acts of theft: you are more likely to be locked up rather than fined or deported. ▪ Be alert to the possibility of street crime and petty theft as foreigners may appear to be lucrative targets. Where possible, avoid walking alone late at night in dark or poorly lit streets. ▪ Do not leave drinks or food unattended as they could be spiked. Beware of accepting drinks from casual acquaintances. ▪ Do not drink in the streets, you can be arrested for doing so. ▪ Do not leave bags unattended at any time.

E: [email protected] M: +44 (0)7827 997817 Page | 3

UEFA Champions’ League Group Stages Season 2019/20

GETTING TO THE STADIUM The address for the Stadium is Maksimirska cesta 128, 10000, Zagreb, Croatia.

Stadion Maksimir is located toward the north-east of the city of Zagreb at about 4 kilometres from the city’s main railway station and a similar distance from the city’s historic centre. The stadium is bordered on its northern side by , the city’s largest park.

TRANSPORT

The stadium lies close to two of Zagreb’s main avenues, Maksimirska and Zvonimirova, which both connect the stadium with the centre and the city’s ring road in the east. There are various options to reach the stadium by tram.

From Ban Jelačić Square (in the city centre) one can either take tram 11 (to Dubec) or 12 (to Dubrava). Both trams pass the stadium north over Maksimirska avenue. Get off at stop Bukovačka or Hondlova. Alternatively, one can take tram 1 or 17 (both to Borongaj), which pass south of the stadium over Zvonimirova. Get off at stop Svetice.

From the main railway station (Glavni Kolodvor) one can take tram 4 or 9. Tram 4 (to Dubec) passes over Maksimirska avenue, whereas tram 9 (to Borongaj) passes over Zvonimirova.

From the bus station (Autobusni Kolodvor) one can take tram 7 (to Dubrava) or 5 (to Maksimir). All trams go at least once every 15 minutes, but generally much more often. Journey times ranges between 10 and 20 minutes depending on where you get on.

E: [email protected] M: +44 (0)7827 997817 Page | 4

UEFA Champions’ League Group Stages Season 2019/20

SUPPORTER MEETING POINT There is no official meeting place for Manchester City Supporters.

ACCESSING THE STADIUM IMPORANT: Tickets are not transferable and cannot be used by any other supporter. Duplicate tickets will not be issued. Take care of your match ticket at all times.

Names on tickets and Photo ID required

Match Tickets: Only supporters with a valid match ticket will be admitted. Those with damaged or forged tickets, or people who have lost or had their ticket stolen will not be allowed access. Entry into the stadium can be slow. There will be ticket checks and searches by the Dinamo Zagreb Club stewards and local police both in advance and entering the stadium.

Row numbers are clearly marked on the end seat of the row and steps, please ensure that you sit in the seat that has been allocated to you.

Stadium Access: Manchester City are located in the South Stand, located in Jug 1A, Jug 2A, Jug 3A, Jug B, Jug 4A.

Turnstiles open at 16:55pm (local time) and supports are advised to arrive early for ticket and security checks prior to entering the stadium.

Supporters enter the stadium via the south entry point.

E: [email protected] M: +44 (0)7827 997817 Page | 5

UEFA Champions’ League Group Stages Season 2019/20

There will be soft ticket and photo ID checks, and thorough searches prior to entering the stadium. Dinamo Zagreb stewards will conduct the searches and ticket checks with local police officers in support.

Police and stewards are present both inside and outside this area. There are 4 turnstiles, and once through the turnstiles, you will be directed to the entry point to enter the away sector.

Once through the turnstile’s supporters will enter a sterile area with another 400 yard walk to the entry point at ground level. There are 3 high roll turnstiles before accessing the segregated sector. Toilets and concession stalls are clearly signed.

The stand has one entrance from ground level and entry to the seating area is by a single set of stairs. Access to the sectors is by a walkway which runs across the whole length of the front of the stand.

Access to the seats is by the clearly identifiable stairways, of which there are 10 in total. Handrails are down the centre of each. There is a total of 20 rows in each sector, with Row 1 being closest to the lower walkway. Toilets will be available within the away sector.

There is no lift to the away section. You access via a single set of stairs.

Local Police have stated that supporters will not be allowed in the stadium if:

- You do not have a valid match ticket - You have been prohibited from attending sports events in the past - You are visibly drunk or under the effect of narcotics - You are found to be carrying prohibited items - There will be no Perspex glass or netting around the front or the sides of the stands.

Any City supporters in the home areas of stadium face ejection for inappropriate behaviour and this may result in further sanctions being taken by Manchester City Football Club.

Food & Drink: Kiosks are available on the concourse area. Payment is by cash only in the local currency. Alcohol will not be served in the stadium.

Medical: There are no first aid rooms within the visiting sector. There will be dedicated medical teams and ambulances at the back of the stand.

Category One: Located on the West Stand. Supporters who have been allocated seats in this area should enter the stadium through entrance GATES 3 and 4 on the West Stand of the stadium. No bags will be permitted inside the stadium.

Access Information: The Wheelchair bays are located within the covered area at the front of the main tribute stand. Access is via a dedicated gate under the West stand and ramp access once inside. Once through the stadium entrance, you will be directed to the section and the personal assistant seats are adjacent to the wheelchair positions. There are accessible toilets and refreshments available nearby.

E: [email protected] M: +44 (0)7827 997817 Page | 6

UEFA Champions’ League Group Stages Season 2019/20

For supporters located in the away end, due to the age of the stadium, there is no lift or escalators. You access via a single set of stairs.

Acceptable items: Flags or banners 2m x 1.5m; without poles and subject to size, language and content Small personal cameras; no professional equipment, for private use only

Prohibited items: NO PYROTECHNICS, SMOKE BOMBS OR FLARES No coins or belts with large buckles No cigarette lighters or electronic cigarettes No megaphones and drums No mobile phone chargers and/or charging packs Professional audio or visual recording equipment No bottles or can will be allowed into the stadium Alcohol is banned within and around the stadium: it is an offence to be under the influence of drink and drugs when you enter the stadium. Discretion lies with the Dinamo Zagreb stewards as to who is deemed a safety risk, so please drink sensibly or you may face the possibility of not being allowed to enter the arena.

Luggage: No bags will be permitted inside the stadium, including Category One seating. There is no left luggage facility.

Please note the above acceptable and prohibited items is not extensive and is subject to change. The final decision on what will or won’t be allowed into the stadium lies with Dinamo Zagreb and the local police.

Respect the Badge: We recognise that most supporters want to watch a football match and not to listen to abusive or indecent language from the stands. Discriminatory behaviour which includes, shouting, chanting or actions such as racist, sectarian, homophobic, sexist or anti-disability behaviour is unacceptable.

If you witness incidents like these please get in contact with a steward as soon as you can and report your concerns, this will help us to act on them as quickly as possible. The use of pyrotechnics, flares and smoke bombs is also prohibited, and anyone found in possession of or being associated to these items faces arrest.

Kick It Out: The ‘Kick It Out' app provides news updates on the campaign’s latest projects, but its most prominent feature is the ‘Report It!’ function which empowers people at all levels of the game to report incidents of discrimination. The Kick It Out football fans’ guide to reporting abuse and discrimination can be found here or download the app today.

Football v In 2008, the Justin Campaign was formed to tackle homophobia, biphobia and transphobia Homophobia in football, and two years later the initiative FvH began. Find out more and how you can take action here.

#EqualGame This campaign seeks to demonstrate and champion the incredible and often inspiring diversity of football in Europe, and stars of the game from grassroots right up to the elite level is giving crucial support. The #EqualGame campaign promotes diversity, inclusion and accessibility. The

E: [email protected] M: +44 (0)7827 997817 Page | 7

UEFA Champions’ League Group Stages Season 2019/20

campaign aims to help to bring the football community closer together, while also ensuring that values such as inclusion, gender equality and the fight against discrimination remain at the forefront of UEFA’s vision and beliefs. #EqualGame is about people and their football stories – for more information: www.equalgame.com

The local police have advised that all supporters arrive at the stadium from 5.55pm (local time), as the security checks at the entrance may take some time. Anyone not in the stadium by 6.25pm (local time) may be delayed in entering the stadium in time for kick-off.

POST-MATCH

We have been advised it is likely there will be a hold back for approx. 20-minutes. Dinamo Zagreb have confirmed there will be access to the concourse area and concessions. Key messages will be announced via the PA system on the night. We ask that you be patient and work with the Club at this time.

We wish you a safe journey and look forward to seeing you in Croatia.

All information is correct at time of press and s subject to change. Information has been provided from local Police and the local government. The Club accepts no liability for changes that are made in adavcne or on the day by the local police or opposing Club.

E: [email protected] M: +44 (0)7827 997817 Page | 8

UEFA Champions’ League Group Stages Season 2019/20

MAKSIMIR STADIUM

E: [email protected] M: +44 (0)7827 997817 Page | 9

UEFA Champions’ League Group Stages Season 2019/20

E: [email protected] M: +44 (0)7827 997817 Page | 10

UEFA Champions’ League Group Stages Season 2019/20

OUTSIDE THE STADIUM

Visiting Supporter Bowl Entrance Visiting Supporter Turnstile

Wheelchair Entrance Category 1 Entrance

INSIDE THE STADIUM

Wheelchair Ramp Visiting Supporter Section

E: [email protected] M: +44 (0)7827 997817 Page | 11

UEFA Champions’ League Group Stages Season 2019/20

REGULATIONS

The Law on Prevention of Violence at Sporting Event, Article 4.

Paragraph 1. ▪ For purposes of this Act, the following shall be deemed unlawful behaviour: ▪ Possession or consummation of alcoholic and other beverages containing more than 6% of alcohol, narcotic drugs and possession of pyrotechnic devices, weapons or other objects suitable for causing bodily harm or creating disorder and violence. ▪ Attempt to introduce or introducing into sports facilities of alcoholic beverages, narcotic drugs, pyrotechnic devices, weapons and other objects which are suitable for causing bodily harm or creating disorder and violence according to the steward‘s estimation. ▪ Attempt to enter, entrance and staying in the area of sports facilities while intoxicated, with more than 0.50 g/kg of alcohol in ▪ blood, i.e. the corresponding amount of milligrams in a litre of exhaled air. ▪ Masking of face by a cap, scarf or otherwise for the purpose of concealing identity. ▪ Attempt to introduce, introduction and display of a banner, flag or another object containing a text, image, sign or other marking which expresses or incites hatred or violence based on racial, national, regional or religious affiliation. ▪ Throwing of objects into the playing or the viewing area. ▪ Singing of songs or hurling of messages whose content expresses or incites hatred or violence based on racial, national, regional or religious affiliation. ▪ Torching and throwing of pyrotechnic devices. ▪ Burning or destroying in another manner of supporters gear and other objects. ▪ Attempt to illicitly enter or illicit entrance into the playing area, the viewing area or the area intended for referees/umpires or other persons participating in the sports competition. ▪ Stay and lingering at a place within the viewing area for which the person does not possess an admission ticket or a corresponding document issued by the organiser

Paragraph 2. The unlawful forms of behaviour referred to in paragraph 1. of this Article may occur during the entire period from the departure and travelling, during the holding of the competition, until the return from the sports competition.

E: [email protected] M: +44 (0)7827 997817 Page | 12