DATA SHEET Polycom® VVX® 401 and 411 Business Media Phones A color midrange business media phone for today’s office workers and call attendants delivering crystal clear communications Benefits The Polycom® VVX® 401 and 411 Business Media Phones are expandable color business media phones that deliver crystal clear communications, enhanced collaboration and • Improve productivity for office staff personal productivity. and knowledge workers via an intuitive larger, color display and Simplicity and ease of use easy-to-use line appearances The VVX 401 and 411 Business Media Phones bring high-quality, cost-effective solutions • Make more efficient and to front-line staff handling a moderate volume of calls through advanced unified productive calls with the communications (UC) telephony features. The intuitive color user interface of the VVX 401 unparalleled voice clarity of and 411 Business Media Phones make navigation easy and require minimal training. Polycom® HD Voice™ Unsurpassed voice quality and clarity • Reduce deployment and The VVX 401 and 411 Business Media Phones deliver breakthrough Polycom® HD Voice™ maintenance costs—the Polycom quality for lifelike conversations while minimizing fatigue, making calls more efficient Zero Touch Provisioning and Web- and productive. based configuration tool makes the VVX 401 and 411 Business Maximize productivity Media Phones are simple to Give your front-line staff the best experience with this high-quality, 12-line color business deploy, and easy to administer, media phone. The VVX 401 and 411 Business Media Phones improve personal productivity upgrade and maintain by complementing the workplace applications on the computer. Users can view and manage • Leverage previous IT infrastructure their Microsoft Exchange Calendars, receive meeting reminders and alerts, access the investments—deploy VVX 401 corporate directory and instant messaging/presence status right on their phone display, and 411 Business Media Phones even while waiting for their PC to boot. They can also extend their PC’s desktop to include on your existing network without the VVX 401 and 411 Business Media Phones’ screen for mouse/keyboard navigation needing to upgrade your call and interaction. control platform Best-in-class deployment and administration • Easily integrate with third-party UC The VVX 401 and 411 Business Media Phones are easy to deploy and simple to manage. and productivity applications for Using an enterprise-grade, Web-based configuration method allows administrators to easily broad, standards-based, open APIs provision and maintain even a large number of phones throughout the entire organization. • Single USB port (2.0 compliant) for media and storage applications Customizable and expandable The VVX 401 and 411 Business Media Phones provide personalized information at a glance, through built-in Web applications and custom backgrounds. The VVX 401 and 411 Business Media Phones also come ready for future expansion modules as your users’ needs and business grow.

Market-leading open standards interoperability Designed for enhanced interoperability, the VVX 401 and 411 Business Media Phones leverage and complement the other existing IT investments in your business. With the broadest call server interoperability in the industry, the Polycom VVX 401 and 411 Business Media Phones can become the flexible and future-proof foundation for any organization’s UC strategy. DATA SHEET Polycom VVX 401 and 411 Business Media Phones

Polycom VVX 401 and 411 Business • Flexible line appearance (1 or more line • Event logging Media Phones’ specifications keys can be assigned for each • Syslog line extension) User interface features • Hardware diagnostics • Supports compatible USB headsets • Status and statistics reporting • Backlit 3.5 in color LCD • Distinctive incoming call treatment/ • IPv4 and IPv6 (320 x 240) resolution call waiting 1 • TCP • Voicemail support • Call timer and call waiting • UDP • WebKit-based browser • Call transfer, hold, divert (forward), pickup • DNS-SRV • Adjustable base height • Called, calling, connected • Single USB port (2.0 compliant) for media party information Security and storage applications • Local 3-way audio conferencing • 802.1X authentication and EAPOL • Unicode UTF-8 character support. • 1-touch speed dial, redial • Media encryption via SRTP Multilingual user interface including • Remote missed call notification • Transport layer security Chinese, Danish, Dutch, English (Canada/ US/UK), French, German, Italian, • Do not disturb function • Encrypted configuration files Japanese, Korean, Norwegian, Polish, • Electronic hook switch capable • Digest authentication Portuguese, Russian, Slovenian, Spanish • Local configurable digit map/dial plan • Password login and Swedish • Support for URL syntax with password for Open application platform boot server address Audio features • WebKit-enabled full browser that • HTTPS secure provisioning • Polycom® HD Voice™ technology delivers supports HTML5, CSS, SSL security • Support for signed software executables lifelike voice quality for each audio path- and JavaScript handset, the hands-free speakerphone • Supports Polycom Apps SDK and Power and the optional headset2 API for third-party business and • Built-in auto-sensing IEEE 802.3af Power • Polycom® Acoustic Clarity™ technology. personal applications over Providing full-duplex conversations, • Bundled with Polycom UC Software: • Energy-saving after-hours mode acoustic echo cancellation and -- Corporate directory access using LDAP • External universal AC adapter (optional), background noise suppression -- Visual conference management 48VDC 0.3A -- Type 1 compliant (IEEE 1329 full duplex) -- Local voice call recording on USB Approvals • Frequency response – 150 Hz – 7 kHz for flash drive handset, optional headset and hands- • FCC Part 15 (CFR 47) Class B free speakerphone modes Network and provisioning • ICES-003 Class B • Codecs: G.711 (A-law and μ-law), • SIP protocol support • EN55022 Class B G.729AB, G.722.1, iLBC • SDP • CISPR22 Class B • Individual volume settings with visual • IETF SIP (RFC 3261 and companion RFCs) • VCCI Class B feedback for each audio path • Two-port gigabit Ethernet switch • EN55024 • Voice activity detection -- 10/100Base-TX across LAN and • EN61000-3-2; EN61000-3-3 • Comfort noise generation PC Ports • NZ Telepermit • DTMF tone generation (RFC 2833 and -- Conforms to IEEE802.3-2005 (Clause • Korea KC3 40) for physical media attachment in-band) • UAE TRA -- Conforms to IEEE802.3-2002 (Clause • Low-delay audio packet transmission • Russia CU 28) for link partner auto-negotiation • Adaptive buffers • Brazil ANATEL3 • Manual or dynamic host configuration • concealment • Australia RCM protocol (DHCP) network setup • ROHS compliant Headset and handset compatibility • Time and date synchronization • Dedicated RJ-9 headset port using SNTP Safety • Hearing aid compatibility to ITU-T P.370 • FTP/TFTP/HTTP/HTTPS server- • UL 60950-1 and TIA 504A standards based central provisioning for mass • CE Mark • Compliant with ADA Section 508 deployments • CAN/CSA C22.2 No. 60950-1 Subpart B 1194.23 (all) • Provisioning and call server 1 • EN 60950-1 • Hearing aid compatible handset for redundancy supported • IEC 60950-1 magnetic coupling to hearing aids • QoS Support—IEEE 802.1p/Q tagging • Compatible with commercially available (VLAN), Layer 3 TOS and Diffserv/DSCP • AS/NZS 60950-1 TTY adapter equipment • VLAN-CDP, DHCP VLAN discovery, • ICASA • CITC 1 LLDP-MED for VLAN discovery Call handling features • Network address translation • 12 lines (programmable line keys) support for static configuration and • Shared call/bridged line appearance “keep-alive” SIP signaling • Busy lamp field • RTCP and RTP support DATA SHEET Polycom VVX 401 and 411 Business Media Phones

Operating conditions Weight Learn more • Temperature: 0 to 40°C (+32 to 104°F) • 2.0 lbs (0.9 kg) To learn more about VVX, visit • Relative humidity: 5% to 95%, http://www.polycom.com/voice-conferencing- Unit box dimensions noncondensing solutions/desktop-ip-phones.html • 11.46 x 7.9 x 3.82 in (29.1 x 20 x 9.7 cm) Storage temperature • 3.1 lbs (1.4 kg) • -40 to +70°C (-40 to +160°F) Master carton quantity Polycom VVX 401/411 comes with: • 10 • VVX 401/411 console • Handset with handset cord Warranty • Network (LAN) cable—CAT-5E • 1 year • Quick start guide -- Open source OFFER is included in 1. Most software-enabled features and capabilities the box must be supported by the server. Please contact Size your IP PBX/softswitch vendor or service provider for a list of supported features. • 7.5 x 6 x 7 in (19 x 15 x 18 cm) (W x H x D) 2. To enjoy all the benefits of Polycom HD Voice Part Numbers when using the phone in the headset mode, you must use a wideband headset. • 2200-48400-025—VVX 401 WW PoE 3. Planned future compliance • 2200-48450-025—VVX 411 WW PoE • 2200-48400-019—VVX 401 Skype for Business, POE • 2200-48450-019—VVX 411 Skype for Business, POE

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