Challenges and lessons learnt from Typhoon Mangkhut
Allan Fung, Infrastructure Maintenance Manger – East Rail Line and Ma On Shan Line
MTR Corporation 5/13/2019 Page 1 Agenda
Preparation
Challenges
Lessons learnt
Staff appreciation
MTR Corporation 5/13/2019 Page 2 Preparation – Staff standby
Rolling stock depot Infrastructure rapid response unit
Station back of house Control centre war room
MTR Corporation 5/13/2019 Page 3 Preparation – Gear up
Screen mesh for road vehicle Tree team and contractor staff
Road – Rail Vehicle for light rail Recovery train for heavy rail
MTR Corporation 5/13/2019 Page 4 Preparation – while trains were still running
• Inspection from driving cab
• Sand bags at critical locations
• Elevated PPE for staff
• Enhanced customer care
MTR Corporation 5/13/2019 Page 5 Challenges – Tree falling on tracks
Tree branches entangling the overhead lines Fallen trees blocking the tracks
MTR Corporation 5/13/2019 Page 6 Challenges – Roads blocked • We were basically trapped en route to the incident sites.
MTR Corporation 5/13/2019 Page 7 Challenges – Extensive damage, long recovery
• Recovery could only start at around 19:40 of 17 Sep. • The damage to the whole network was very extensive. Recovery extended to the daytime of 18 Sep especially on East Rail Line and Light Rail. • Tree trimming by arborists during traffic hours. • It took almost 2 days to finish.
MTR Corporation 5/13/2019 Page 8 Challenges – Upsurge of service demand
• Crowd management
➢ KOT, TAW, SHT, TAP & SHS
➢ Shuttle bus operation Sheung Shui ➢ Police assistance
➢ Crossline manpower support
➢ Over 4,000 station staff Shatin have been mobilized throughout Mangkhut’s battering
Tai Wai MTR Corporation 5/13/2019 Page 9 Challenges at East Rail Line
EAL resumed train service at 18:56
MTR Corporation 5/13/2019 Page 10 Challenges at Light Rail
40 Fallen tree reports • Tin Shui Wai District : 15 locations • Tuen Mun District: 21 locations • Yuen Long District: 1 location • Corridor: 3 locations 8 Locations where OHL equipment was damaged • Stop Siu Hei • Yau Oi Loop • Stop Ming Kum • Stop Lam Tei • Stop between Hung Shui Kiu and Tong Fong Tsuen • Stop Wetland park • Stop Hang Mei Tsuen • Stop Shui Pin Wai 3 Flooding Area
MTR Corporation 5/13/2019 Page 11 Lessons Learnt
• More efficient tools, faster tree cutting.
• Unmanned track vehicles, strategic CCTV coverage etc, avoid being kept in the dark during typhoon no.9 and 10.
• Better coordination on partial resumption of train service.
• Even better customer communication, Traffic News.
• Feasibility study for “no tree zone”.
MTR Corporation 5/13/2019 Page 12 Staff Appreciation
Typhoon staff deployment Dept Engineering Station and Total others No. of Staff 1,300 4,800 6,100
• Over 6,000 staff deployed.
• Various appreciation functions conducted.
• A video clip on MTR’s Facebook to recognized their effort.
MTR Corporation 5/13/2019 Page 13