HOTO7014 Tourist Consumer Behaviour and Marketing | Oxford Brookes Reading Lists

10/01/21 HOTO7014 Tourist Consumer Behaviour and Marketing | Oxford Brookes Reading Lists

HOTO7014 Tourist Consumer Behaviour View Online and Marketing

301 items

Session 1 Reading/activity (37 items) This is reading that will be useful as back-up after the session. You are expected to be familiar with all the material here by at least taking a look at abstracts and speed-reading articles as appropriate. The reading can also be used as a source for your coursework (as required) and also for other modules through 2019-20.

Scope of tourist consumer behaviour (10 items)

Reconstructing the globalisation of tourism: A geo-historical perspective - Andreea Antonescu, Mathis Stock, 2014-03 Article

Current sociological theories and issues in tourism - Erik Cohen, Scott A. Cohen, 2012-10 Article

The Disciplinary Foundations of Tourism Research - Geoffrey I. Crouch, Richard R. Perdue, 2015-09 Article

Tourism marketing research: Past, present and future - Sara Dolnicar, Amata Ring, 2014-07 Article

Academic myths of tourism - Bob McKercher, Bruce Prideaux, 2014-05 Article

Toward an Integrative Conceptual Framework of Destinations - Douglas G. Pearce, 2014-03 Article

Minds On The Move: New Links From Psychology To Tourism - Philip L. Pearce, Jan Packer, 2013-1 Article

Hopeful tourism - Annette Pritchard, Nigel Morgan, Irena Ateljevic, 2011-7 Article

Developments in tourism social science - John Tribe, Honggen Xiao, 2011-1 Article

On Western-centrism and “Chineseness” in tourism studies - Hazel Tucker, Jundan (Jasmine) Zhang, 2016-11

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Article

Research techniques (11 items)

Reconstructing the globalisation of tourism: A geo-historical perspective - Andreea Antonescu, Mathis Stock, 2014 Article

River Magic: Extraordinary Experience and the Extended Service Encounter - Eric J. Arnould, Linda L. Price, 1993 Article

Research on tourist satisfaction and dissatisfaction: Overcoming the limitations of a positivist and quantitative approach - D. Bowen, 2001 Article

Consumer behavior in travel and tourism - 1999 Chapter | Chapter: A. Decrop 'Qualitative Research Methods for the Study of Tourist Behavior' | Print book and e-book

Combining GPS & survey data improves understanding of visitor behaviour - Duncan East, Patrick Osborne, Simon Kemp, Tim Woodfine, 2017-08 Article

Combining field methods in tourism research - Rudi Hartmann, 1988 Article | Full text is only available in print copy in the basement of Headington library at shelfmark J338.4791/A. Ask at the Help Zone on Level 1 of the library if you'd like help finding this article.

Big data in tourism research: A literature review - Jingjing Li, Lizhi Xu, Ling Tang, Shouyang Wang, Ling Li, 2018-10 Article

Searching for Jewish answers in Indian resorts - Darya Maoz, Zvi Bekerman, 2010 Article

Have you been away? Holiday talk in everyday interaction - Scott McCabe, Elizabeth Stokoe, 2010-10 Article

Tracking tourists in the digital age - Noam Shoval, Michal Isaacson, 2007 Article

Embodying experience: a video-based examination of visitors' conduct and interaction in museums - Dirk vom Lehn, 2006 Article

Models of consumer behaviour (16 items)

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Towards a sociology of international tourism - Erik Cohen, 1972 Article | Brookes does not have access to this article online or in print

A Phenomenology of Tourist Experiences - E. Cohen, 1979 Article | Brookes does not have access to this article online or in print

Current sociological theories and issues in tourism - Erik Cohen, Scott A. Cohen, 2012 Article

A grounded typology of vacation decision-making - Alain Decrop, Dirk Snelders, 2005 Article

Planning the summer vacation - Alain Decrop, Dirk Snelders, 2004 Article

Consumer behavior - Roger D. Blackwell, Paul W. Miniard, James F. Engel, c2006 Book | Note: Other later editions also OK

Tourism demand constraints: a skiing participation - David Gilbert, Simon Hudson, 2000 Article

Hosts and guests: the anthropology of tourism - c1989 Chapter | Read chapter 'Tourism: the sacred journey' by Graburn

Consumer psychology of tourism, hospitality and leisure - c2000 Chapter | Read chapter 'Tourism constraints: the neglected dimension of consumer behaviour research' by Hudson and Gilbert

Tourism models: the sociocultural aspects - Jafar Jafari, 1987 Article | Full text is only available in the print copy in the basement of Headington library at shelfmark J338.4791/T. Ask at the Help Zone on Level 1 of the library if you'd like help finding this article.

Decision waves: consumer decisions in today's complex world - Ashley Lye, Wei Shao, Sharyn Rundle‐Thiele, Carolyn Fausnaugh, 2005 Article

The psychology of leisure travel: effective marketing and selling of travel services - Edward J. Mayo, Lance P. Jarvis, c1981 Book

Building and testing theories of decision making by travellers - Ercan Sirakaya, Arch G. Woodside, 2005 Article

Planning a wine tourism vacation? Factors that help to predict tourist behavioural

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intentions - Beverley Sparks, 2007 Article

An Updated Model of Travel and Tourism Purchase-Consumption Systems - Arch G. Woodside, Robert I. King, 2001 Article

Session 2 Reading/activity (29 items) This is reading that will be useful as back-up after the session. You are expected to be familiar with all the material here by at least taking a look at abstracts and speed-reading articles as appropriate. The reading can also be used as a source for your coursework (as required) and also (again as required) for other modules through 2019-20

Representing New Zealand - Irena Ateljevic, Stephen Doorne, 2002 Article

The role of routines in the vacation decision-making process of Dutch vacationers - B. Bargemann, H. van der Poel, 2006 Article

Tourism experiences as a stress reliever. Examining the effects of tourism recovery experiences on life satisfaction - Chun-Chu Chen, James F. Petrick, Moji Shahvali, 2016 Article

Motivations for pleasure vacation - John L. Crompton, 1979 Article | Full text is only available in the print copy in the basement of Headington library at shelfmark J338.4791/A.. Ask at the Help Zone on Level 1 of the library if you'd like help finding this article.

Tourist motivation an appraisal - Graham M.S. Dann, 1981 Article | Full text is only available in the print copy in the basement of Headington library at shelfmark J338.4791/A.. Ask at the Help Zone on Level 1 of the library if you'd like help finding this article.

A grounded typology of vacation decision-making - A. DeCrop, D. Snelders, 2005 Article

Towards a Model of Travel Fear - D.A. Fennell, 2017 Article

Why Tourists Choose Airbnb: A Motivation-Based Segmentation Study - Daniel Guttentag, Stephen Smith, Luke Potwarka, Mark Havitz, 2018-03 Article

Toward a social psychological theory of tourism motivation: A rejoinder - Seppo E. Iso-Ahola, 1982 Article | Full text is only available in the print copy in the basement of Headington library at shelfmark J338.4791/A.. Ask at the Help Zone on Level 1 of the library if you'd like help finding this article.

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Expanding the individual choice-sets model to couples’ honeymoon destination selection process - Hochan Jang, Seokho Lee, Sang-Woo Lee, Sung-kwon Hong, 2007 Article

Intentions to use bike-sharing for holiday cycling: An application of the Theory of Planned Behavior - Sigal Kaplan, Francesco Manca, Thomas Alexander Sick Nielsen, Carlo Giacomo Prato, 2015, 47 Article

Effects of Korean television dramas on the flow of Japanese tourists - Samuel Seongseop Kim, Jerome Agrusa, Heesung Lee, Kaye Chon, 2007 Article

Comparative analysis of tourist motivations by nationality and destinations - Metin Kozak, 2002 Article

Networks and tourism - Jonas Larsen, John Urry, Kay W. Axhausen, 2007 Article

Are the days of tourist information centers gone? Effects of the ubiquitous information environment - Seong Ok Lyu, Jinsoo Hwang, 2015 Article

Backpackers’ motivations the role of culture and nationality - Darya Maoz, 2007 Article

Measuring the gap between projected and perceived destination images of Catalonia using compositional analysis - Estela Marine-Roig, Berta Ferrer-Rosell, 2018-10 Article

Time for a Radical Reappraisal of Tourist Decision Making? Toward a New Conceptual Model - Scott McCabe, Chunxiao (Spring) Li, Zengxiang Chen, 2016 Article

Media effects on image - Julien Mercille, 2005 Article

This trip really changed me - Chaim Noy, 2004 Article

Motivations and Goals of Slow Tourism - Haemoon Oh, A. George Assaf, Seyhmus Baloglu, 2016-02 Article

Confused by too many choices? Choice overload in tourism - Jeong-Yeol Park, SooCheong (Shawn) Jang, 2013 Article

Developing the Travel Career Approach to Tourist Motivation - P. L. Pearce, 2005 Article

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Destination image analysis—a review of 142 papers from 1973 to 2000 - Steve Pike, 2002 Article

Mountaineering adventure tourists: a conceptual framework for research - Gill Pomfret, 2006 Article

Too many destinations to visit: Tourists’ dilemma? - Nguyen T. Thai, Ulku Yuksel, 2017 Article

The tourist experience: conceptual developments - Natan Uriely, 2005 Article

Cultural connectedness and visitor segmentation in diaspora Chinese tourism - David B. Weaver, Anna Kwek, Ying Wang, 2017-12 Article

Home and away - Naomi Rosh White, Peter B. White, 2007 Article

Session 3 Reading (79 items)

This is reading that will be useful as back-up after the session. You are expected to be familiar with all the material here by at least taking a look at abstracts and speed-reading articles as appropriate. The reading can also be used as a source for your coursework (as required) and also (again as required) for other modules.

Behaviour within the tourist experience (1 items)

A journey through the museum: Visit factors that prevent or further visitor satiation - Carmen Antón, Carmen Camarero, María-José Garrido, 2018 Article

Sexual behavior in women's tourist experiences: Motivations, behaviors, and meanings - Liza Berdychevsky, Yaniv Poria, Natan Uriely, 2013 Article

The service quality handbook: with contrib. from 57 international experts - 1993 Chapter | Read chapter 'Managing the evidence of service' by Bitner. Brookes does not have a print or online copy of this book

Disabled travel: not easy, but doable - Bodil Stilling Blichfeldt, Jaqueline Nicolaisen, 2011 Article

Research through Participant Observation in Tourism: A Creative Solution to the Measurement of Consumer Satisfaction/Dissatisfaction (CS/D) among Tourists - D. Bowen, 2002 Article

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The female tourist experience in Egypt as an Islamic destination - Lorraine Brown, Hanaa Osman, 2017 Article

Moments of truth: [new strategies for today's customer-driven economy] - Jan Carlzon, 1989 Book | Brookes does not have a print or online copy of this book.

Killed while traveling – Trends in tourism-related mortality, injuries, and leading causes of tourist deaths from published English news reports, 2000–2017 (1H) - Leonardo (Don) A.N. Dioko, Rich Harrill, 2019 Article

Combining GPS & survey data improves understanding of visitor behaviour - Duncan East, Patrick Osborne, Simon Kemp, Tim Woodfine, 2017-08 Article

Quality auditing at tourist attractions - N. Johns, S. Clark, 1994 Article | Brookes does not have this article in print or online

Searching for Jewish answers in Indian resorts: the postmodern traveler - Darya Maoz, Zvi Bekerman, 2010 Article

Have you been away? Holiday talk in everyday interaction - Scott McCabe, Elizabeth Stokoe, 2010 Article

Experiencing ‘natural’ heritage - Karen Elizabeth McNamara, Bruce Prideaux, 2011 Article

Red Palm: exploring service quality and servicescape of the best backpacker hostel in Asia - Ghazali Musa, Thinaranjeney Thirumoorthi, 2011 Article

Are fast pilgrims true pilgrims? The Shikoku pilgrimage - Daniel H. Olsen, Greg Wilkinson, 2016 Article

From drifter to gap year tourist - Camille Caprioglio O’Reilly, 2006 Article

Being-on-Holiday: Tourist Dwelling, Bodies and Place - Pau O. Pons, 2003 Article

Exploring the Tourist Experience - Sanghun Park, Carla Almeida Santos, 2017 Article

The experience of visiting home and familiar places - Philip L. Pearce, 2012 Article

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The return from travel: a new beginning? - Naomi Jane Pocock, Alison Jane McIntosh, 2011 Article

Value co-creation significance of tourist resources - Nina K. Prebensen, Joar Vittersø, Tove I. Dahl, 2013 Article

Rethinking the consumption of places - Tijana Rakić, Donna Chambers, 2012 Article

Applying the perceived probability of risk and bias toward optimism: Implications for travel decisions in the face of natural disasters - Bongkosh Rittichainuwat, Robert Nelson, Fitri Rahmafitria, 2018 Article

Tracking tourists in the digital age - Noam Shoval, Michal Isaacson, 2007 Article

Holiday bodies: Young women and their appearance - Jennie Small, 2016 Article

Deciphering ‘Islamic hospitality’: Developments, challenges and opportunities - Marcus L. Stephenson, 2014 Article

Embodying experience - Dirk vom Lehn, 2006 Article

The tourist experience - Natan Uriely, 2005 Article

Backpacking experiences - Natan Uriely, Yuval Yonay, Dalit Simchai, 2002 Article

Sleep in tourism - Anu Valtonen, Soile Veijola, 2011 Article

Wilderness state of mind: Expanding authenticity - Elizabeth S. Vidon, Jillian M. Rickly, Daniel C. Knudsen, 2018 Article

Beyond the Mass Tourism Stereotype - Ying Wang, David B. Weaver, Anna Kwek, 2016 Article

The lived travel experience to North Korea - Philipp Wassler, Markus Schuckert, 2017 Article

The sacred and the profane - Eugenia Wickens, 2002 Article

The Solo Female Travel Experience: Exploring the ‘Geography of Women's Fear’ - Erica

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Wilson, Donna E. Little, 2008 Article

Tourist Routes: A Time-Geographical Approach on German Car-Tourists in Sweden - Malin Zillinger, 2007 Article | Brookes does not have print or online access to this article

Tourist satisfaction and tourist loyalty (1 items)

Measuring tourist satisfaction with Kenya's wildlife safari: a case study of Tsavo West National Park - John S Akama, Damiannah Mukethe Kieti, 2003-2 Article

River Magic: Extraordinary Experience and the Extended Service Encounter - Eric J. Arnould, Linda L. Price, 1993 Article

Tourist Perceived Value, Relationship to Satisfaction, and Behavioral Intentions - Irena Pandža Bajs, 2015 Article

Customer satisfaction measurement: comparing four methods of attribute categorisations - Boris Bartikowski, Sylvie Llosa, 2004 Article

Dissatisfaction with a construction of satisfaction - T. David Botterill, 1987 Article | Full text is only available in the print copy in the basement of Headington library at shelfmark J338.4791/A.. Ask at the Help Zone on Level 1 of the library if you'd like help finding this article.

Antecedents of consumer satisfaction and dis-satisfaction (CS/D) on long-haul inclusive tours — a reality check on theoretical considerations - David Bowen, 2001 Article

Research through Participant Observation in Tourism: A Creative Solution to the Measurement of Consumer Satisfaction/Dissatisfaction (CS/D) among Tourists - David Bowen, 2002 Article

Reflections on tourist satisfaction research: Past, present and future - D. Bowen, J. Clarke, 2002 Article

Antecedents and consequences of perceived coolness for Generation Y in the context of creative tourism - A case study of the Pier 2 Art Center in Taiwan - Ching-Fu Chen, Shih-Huan Chou, 2019 Article

Consumer behaviour in tourism: Concepts, influences and opportunities - Scott A. Cohen, Girish Prayag, Miguel Moital, 2014

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Article

Do Satisfied Tourists Really Intend to Come Back? Three Concerns with Empirical Studies of the Link between Satisfaction and Behavioral Intention - Sara Dolnicar, Tim Coltman, Rajeev Sharma, 2015 Article

A Field Study of Causal Inferences and Consumer Reaction: The View from the Airport - Valerie S. Folkes, Susan Koletsky, John L. Graham, 1987 Article

Satisfaction with Leisure Time Activities - D.A. Francken, F.A. van Raaij, 1981 Article | Brookes does not have print or online access to this article

Customer delight and market segmentation: An application of the three-factor theory of customer satisfaction on life style groups - Johann Füller, Kurt Matzler, 2008 Article

Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour - Martina G. Gallarza, Irene Gil Saura, 2006 Article

From sad to happy to happier: Emotion regulation strategies used during a vacation - Jie Gao, Deborah L. Kerstetter, 2018 Article

When east meets west: An exploratory study on Chinese outbound tourists’ travel expectations - Xiang (Robert) Li, Chengting Lai, Rich Harrill, Sheryl Kline, Liangyan Wang, 2011 Article

Customer satisfaction and Scuba-diving: Some insights from the deep - Martin Maccarthy, Martin O'neill, Paul Williams, 2006 Article

Tourists’ Emotions as a Resource for Customer Value Creation, Cocreation, and Destruction: A Customer-Grounded Understanding - Sheila Malone, Sally McKechnie, Caroline Tynan, 2018 Article

Past experience and future tourism decisions - D. Mazursky, 1989 Article | Full text is only available in the print copy in the basement of Headington library at shelfmark J338.4791/A.. Ask at the Help Zone on Level 1 of the library if you'd like help finding this article.

Rethinking Loyalty - Bob McKercher, Basak Denizci-Guillet, Erica Ng, 2012-4 Article

Are Tourists or Markets Destination Loyal? - Bob McKercher, Basak Denizci Guillet, 2011 Article

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Development of a multiple-item scale for measuring customer satisfaction in travel agencies services - Ángel Millán, Águeda Esteban, 2004 Article

Conceptualization and Measurement of Consumer Satisfaction and Dissatisfaction - H. Keith Hunt, 1977 Chapter | Read chapter 'Studying satisfaction, modifying models, eliciting expectations, posing problems, and making meaningful measurements' by Miller. | Brookes does not have a print or online copy of this book

How Do We Feel on Vacation? A Closer Look at How Emotions Change over the Course of a Trip - Jeroen Nawijn, Ondrej Mitas, Yeqiang Lin, Deborah Kerstetter, 2013 Article

Cognitive, Affective, and Attribute Bases of the Satisfaction Response - Richard L. Oliver, 1993 Article

Predicting destination choice -- A discussion of destination loyalty - M. Oppermann, 1999 Article

Tourism Destination Loyalty - M. Oppermann, 2000 Article

Two factor model of consumer satisfaction: International tourism research - Sangkon Park, Sowon Hahn, Taehun Lee, Minji Jun, 2018 Article

Are loyal visitors desired visitors? - James F. Petrick, 2004 Article

The Roles of Quality, Value, and Satisfaction in Predicting Cruise Passengers’ Behavioral Intentions - James F. Petrick, 2004 Article

Understanding the Relationships between Tourists’ Emotional Experiences, Perceived Overall Image, Satisfaction, and Intention to Recommend - Girish Prayag, Sameer Hosany, Birgit Muskat, Giacomo Del Chiappa, 2017 Article

The role of expectations in the consumer satisfaction formation process: Empirical evidence in the travel agency sector - Ignacio A. Rodríguez del Bosque, Héctor San Martín, Jesús Collado, 2006 Article

Causes and consequences of emotions on consumer behaviour - Lisa Watson, Mark T. Spence, 2007 Article

Life change (8 items)

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The contribution of vacations to quality of life - Sara Dolnicar, Venkata Yanamandram, Katie Cliff, 2012 Article

Tourism and Existential Transformation: An Empirical Investigation - Ksenia Kirillova, Xinran Lehto, Liping Cai, 2017 Article

Experience, Emotion, and Eudaimonia: A Consideration of Tourist Experiences and Well-being - Uli Knobloch, Kirsten Robertson, Rob Aitken, 2017 Article

Journeys of well-being: Women's travel narratives of transformation and self-discovery in Italy - Jennifer H. Laing, Warwick Frost, 2017 Article

A “University of Travel”: Backpacker learning - Philip L. Pearce, Faith Foster, 2007 Article

Tourism and autism: Journeys of mixed emotions - Diane Sedgley, Annette Pritchard, Nigel Morgan, Paul Hanna, 2017 Article

How Does a Travel Trip Affect Tourists’ Life Satisfaction? - M. Joseph Sirgy, P. Stephanes Kruger, Dong-Jin Lee, Grace B. Yu, 2011 Article

Tourism and wellbeing - Melanie Kay Smith, Anya Diekmann, 2017 Article

Session 4 Reading (20 items)

Technological change (9 items)

Why Do Consumers Trust Online Travel Websites? Drivers and Outcomes of Consumer Trust toward Online Travel Websites - Gomaa M. Agag, Ahmed A. El-Masry, 2017 Article

Airbnb customer experience: Evidence of convergence across three countries - Ana Brochado, Michael Troilo, Aditya Shah, 2017-03 Article

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Selfie-taking as touristic looking - Anja Dinhopl, Ulrike Gretzel, 2016 Article

Spatiotemporal Contingencies in Tourists’ Intradiurnal Mobility Patterns - A. Yair Grinberger, Noam Shoval, 2019 Article

Measuring environmentally sustainable tourist behaviour - Emil Juvan, Sara Dolnicar, 2016 Article

Tourists' digital footprint in cities: Comparing Big Data sources - María Henar Salas-Olmedo, Borja Moya-Gómez, Juan Carlos García-Palomares, Javier Gutiérrez, 2018 Article

Not such smart tourism? The concept of e-lienation - John Tribe, Muchazondida Mkono, 2017 Article

Smartphone Use in Everyday Life and Travel - Dan Wang, Zheng Xiang, Daniel R. Fesenmaier, 2016 Article

Organic, incremental and induced paths to sustainable mass tourism convergence - David B. Weaver, 2012 Article

Ethical consumption (3 items)

Rethinking social impacts of tourism research: A new research agenda - Margaret Deery, Leo Jago, Liz Fredline, 2012 Article

Measuring environmentally sustainable tourist behaviour - Emil Juvan, Sara Dolnicar, 2016 Article

Organic, incremental and induced paths to sustainable mass tourism convergence - David B. Weaver, 2012 Article

Future (4 items)

Future Challenges for Global Tourism - Nele Marisa von Bergner, Martin Lohmann, 2014 Article

Chinese model for mass adventure tourism - Ralf Buckley, Kristen McDonald, Lian Duan, Lin Sun, Lan Xue Chen, 2014 Article

100 Innovations That Transformed Tourism - Anne-Mette Hjalager, 2015

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Article

Space tourism: Research recommendations for the future of the industry and perspectives of potential participants - Maharaj Vijay Reddy, Mirela Nica, Keith Wilkes, 2012 Article

Linking paper (2 items)

You are recommended to read the following (long) journal paper which is a tourist behaviour classic. It is the best theoretical paper for capturing how marketers approach and understand tourist consumer behaviour and, therefore, serves as a very useful link between the first half of this module (tourist consumer behaviour) and the second half of this module (tourism marketing). Please read this paper before the marketing sessions begin.

Consumer Behaviour in Tourism - L. Moutinho Article

Session 5 Reading (34 items)

Destination marketing during and following crises: combating negative images in Asia - Eli Avraham, Eran Ketter, 2017 Article

Winter tourism in Germany is much more than skiing! Consumer motives and implications to Alpine destination marketing - Thomas Bausch, Carolin Unseld, 2018 Article

Hospitality marketing: principles and practice - David Bowie, Francis Buttle, 2011 Book

Hospitality marketing - David Bowie, Francis Buttle, Maureen Brookes, Anastasia Mariussen , 2017 Book

Political risk and other barriers to tourism promotion in Africa: Perceptions of US-based travel intermediaries - D. O. Brown, 2000 Article

Torment your customers (they'll love it) - Stephen Brown, 2001 Article | The publisher will not allow us to link directly to the article. Click the 'Online Resource' button to access the database Business Source Complete, then search for: torment customers. Look for the full title in the results list to find the right article.

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Vote, vote, vote for Philip Kotler - Stephen Brown, 2002 Article

International marketing - Philip R. Cateora, R. Bruce Money, Mary C. Gilly, John L. Graham, 2020 Book

Shape the agenda: tomorrow's word, re-evaluating the role of marketing - The Chartered Institute of Marketing, 2007 Document

Marketing: a complete guide - Malcolm McDonald, Martin Christopher, 2003 Book

The international hospitality business - Richard Kotas, Hotel and Catering International Management Association, c1996 Chapter | Read chapter 'Environmental scanning: a tool for competitive advantage' by Costa and Teare

Differentiating Hospitality Operations via Experiences: Why Selling Services Is Not Enough - James H. Gilmore, B. J. Pine, 2002 Article

From marketing mix to relationship marketing: Towards a paradigm shift in marketing - C. Gronroos, 1994 Article

Extending understanding of the internal marketing practice and employee satisfaction relationship: A budget Chinese airline empirical examination - Yu-Ting Huang, Sharyn Rundle-Thiele, Yen-Heng Chen, 2019 Article

Global marketing management - Warren J. Keegan, Elyse Arnow Brill, Sandeep Puri, c2014 Book

It’s all about you: destination marketing campaigns in the experience economy era - Eran Ketter, 2018 Article

Strategies that fit emerging markets - Tarun Khanna, Krishna G. Palepu, Jayant Sinha, 2005 Article | The publisher will not allow us to link directly to the article. Click the 'Online Resource' button to access the database Business Source Complete, then search for: "strategies that fit emerging markets". Look for the full title in the results list to find the right article.

Principles of marketing - Philip Kotler, Gary Armstrong, Lloyd C. Harris, Nigel Piercy, 2013 Book

Marketing for hospitality and tourism - Philip Kotler, John Bowen, James C. Makens, Seyhmus Baloglu, 2017

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Book

Marketing management - Philip Kotler, Kevin Lane Keller, 2016 Book

Applying experiential marketing in selling tourism dreams - Dung Le, Noel Scott, Gui Lohmann, 2019 Article

Marketing in travel and tourism - Victor T. C. Middleton, Alan Fyall, Michael Morgan, 2009 Book

CEO Perspectives on Scanning the Global Hotel Business Environment - Michael D. Olsen, Bvsan Murthy, Richard Teare, 1994 Article

The Problems and Challenges of Working in International Settings - Stanley C. Plog, Michael C. Sturman, 2005 Article

Market-led strategic change: transforming the process of going to market - Nigel Piercy, 2017 Book

The Social Uses of Advertising: An Ethnographic Study of Adolescent Advertising Audiences - Mark Ritson, Richard Elliott, 1999 Article

Understanding Consumption: Contributions from a Narrative Perspective. - Shankar, S.Elliott, Richard Goulding, Christina, 2011 Article

Kotler is dead! - Smithee, Alan, 1997 Article

Assessing information needs and external change - Richard Teare, 1997 Article

International marketing - Vern Terpstra, Ravi Sarathy, 2000 Book

Marketing Philosophies - Cevat Tosun, Fevzi Okumus, Alan Fyall, 2008 Article

Delivering and amplifying the marketing of Britain | VisitBritain Webpage

Tourism and hospitality marketing: fantasy, feeling and fun - Alistair Williams, 2006 Article

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Session 6 Reading (20 items)

Hospitality marketing: principles and practice - David Bowie, Francis Buttle, 2011 Book

Hospitality marketing - David Bowie, Francis Buttle, Maureen Bookes, 2017 Book

Disability, social inclusion and the marketing of tourist attractions - Isabelle Cloquet, Marco Palomino, Gareth Shaw, Gemma Stephen, Tim Taylor, 2018 Article

Sustainability and marketing in tourism: its contexts, paradoxes, approaches, challenges and potential - Xavier Font, Scott McCabe, 2017 Article

Satisfying the basics: reflections from a consumer perspective of attractions management at the Millennium Dome, London - Nigel Hemmington, David Bowen, Evgenia Wickens, Alexandros Paraskevas, 2005 Article

Global marketing management - Warren J. Keegan, Elyse Arnow Brill, Sandeep Puri, c2014 Book

Principles of marketing - Philip Kotler, Gary Armstrong, Lloyd Harris, Nigel Piercy, 2013 Book

Marketing for hospitality and tourism - Philip Kotler, John Bowen, James C. Makens, Seyhmus Baloglu, 2017 Book

Marketing management - Philip Kotler, Kevin Lane Keller, 2016 Book

Strategic marketing planning for heritage tourism: a conceptual model and empirical findings from two emerging heritage regions - Claire McCamley, Audrey Gilmore, 2018 Article

Marketing plans: how to prepare them, how to profit from them - Malcolm McDonald, Hugh

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Wilson, 2016 Book

Malcolm McDonald on marketing planning: understanding marketing plans and strategy - Malcolm McDonald, 2017 Book

Twenty Shades of Italy: An Analysis of its Cultural, Natural, and Dual Tourist Attractions with Implications for Global Tourism Marketing - Lalita A. Manrai, Ajay K. Manrai, Joseph DeLuca, 2017 Article

Marketing in travel and tourism - Victor T. C. Middleton, Alan Fyall, Michael Morgan, 2009 Book

Service design: Suggesting a qualitative multistep approach for analyzing and examining theme park experiences - J. Trischler, A. Zehrer, 2012 Article

Corporate social marketing in tourism: to sleep or not to sleep with the enemy? - V. Dao Truong, C. Michael Hall, 2017 Article

Mystery shopping: A tool to develop insight into customer service provision - Ton Van der Wiele, Martin Hesselink, Jos Van Iwaarden, 2005 Article

Services marketing: integrating customer focus across the firm - Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, 2018 Book

Session 7 Reading (27 items)

Servicescapes: The Impact of Physical Surroundings on Customers and Employees - Mary Jo Bitner, 1992 Article

Contemporary tourist behaviour: yourself and others as tourists - David Bowen, Jackie Clarke, c2009 Book

Tourism distribution channels: practices, issues and transformations - Dimitrios Buhalis, Eric Laws, 2001 Book

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The concept of a tourist area cycle of evolution: implications for management of resources - R. W. Butler, 1980 Article | Brookes does not have access to this article in print or online.

Tourism area life cycle - R.W. Document | Brookes does not have access to this article in print or online.

Tourism: principles and practice - Chris Cooper, John Fletcher, Alan Fyall, David Gilbert, Stephen Wanhill, 2008 Book

Tourism: principles and practice - John Fletcher, Alan Fyall, David Gilbert, Stephen Wanhill, 2018 Book

Defining a "brand": beyond the literature with experts' interpretations - Leslie de Chernatony, Francesca Dell'Olmo Riley, 1998 Article

Tourism distribution channels in European island destinations - M. Claudia Tom Dieck, Paraskevi Fountoulaki, Timothy Hyungsoo Jung, 2018 Article

Music and tourism: an exploratory study: how do national tourism organisations’ websites cover soundscapes? Document

Use of dynamic pricing strategies by Airbnb hosts - Chris Gibbs, Daniel Guttentag, Ulrike Gretzel, Lan Yao, Jym Morton, /2018 Article

Sensing the scent of service success - Lena Goldkuhl, Maria Styvén, 2007 Article

Sensory marketing - Bertil Hultén, Niklas Broweus, Marcus van Dijk, 2009 Book

Assessing servicescape of cruise tourism: the perception of Chinese tourists - Jiaying Lyu, Liang Hu, Kam Hung, Zhenxing Mao, 2017 Article

The Role of Technology in Restaurant Revenue Management - S. E. Kimes, 2008 Article

Marketing for hospitality and tourism - Philip Kotler, John Bowen, James C. Makens, Seyhmus Baloglu, 2017 Book

Smart tourism technologies in travel planning: The role of exploration and exploitation - C. Derrick Huang, Jahyun Goo, Kichan Nam, Chul Woo Yoo, 2017-09 Article

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Sensory marketing: research on the sensuality of products - Aradhna Krishna, 2010 Book

Progress in visitor attraction research: Towards more effective management - Anna Leask, 2010 Article

Visitor attraction management: A critical review of research 2009–2014 - Anna Leask, 2016 Article

Marketing in travel and tourism - Victor T. C. Middleton, Alan Fyall, Michael Morgan, 2009 Book

Hotel revenue management and the Internet: The effect of price presentation strategies on customers’ willingness to book - Breffni M. Noone, Anna S. Mattila, 2009 Article

The influence of the musicscape within service environments - Steve Oakes, 2000 Article

Creating synergies between cultural policy and tourism for permanent and temporary citizens. - Marques Document | Available from www.agenda21culture.net

‘Overtourism’? – Understanding and Managing Urban Tourism Growth beyond Perceptions, Executive Summary - UNWTO, 2018 Webpage

Visitor experience of the Hong Kong trams as an unconventional attraction - Jing Bill Xu, Libo Yan, Connie K.Y. Mak, 2018 Article

Session 8 Reading (24 items)

Creativity as a source of differentiation in urban tourism: The case of Torino city - Giuseppe Emanuele Adamo, Sonia Ferrari, Monica Gilli, 2019 Article

Hospitality marketing: principles and practice - David Bowie, Francis Buttle, 2011 Book

Hospitality marketing - David Bowie, Francis Buttle, Maureen Brookes, Anastasia Mariussen , 2017 Book

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Political risk and other barriers to tourism promotion in Africa: Perceptions of US-based travel intermediaries - D. O. Brown, 2000 Article

Tourism distribution channels: practices, issues and transformations - Dimitrios Buhalis, Eric Laws, 2001 Book

Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research - Dimitrios Buhalis, Rob Law, 2008 Article

Does it pay off for museums to foster creativity? The complementary effect of innovative visitor experiences - Carmen Camarero, María-José Garrido, Eva Vicente, 2019 Article

Digital marketing - Dave Chaffey, Fiona Ellis-Chadwick, 2019 Book

Digital marketing - Dave Chaffey, Fiona Ellis-Chadwick, 2016 Book

Affiliate marketing and its impact on e‐commerce - Dennis L. Duffy, 2005 Article

Collective Destination Marketing in China: Leveraging Social Media Celebrity Endorsement - Benjamin P. Fath, Antje Fiedler, Zixuan Li, D. Hugh Whittaker, 2017 Article

Value co-creation in service logic: A critical analysis - Christian Grönroos, 2011 Article

Principles of marketing - Philip Kotler, Gary Armstrong, Lloyd C. Harris, Nigel Piercy, 2013 Book

Marketing for hospitality and tourism - Philip Kotler, John Bowen, James C. Makens, Seyhmus Baloglu, 2017 Book

Marketing communications in tourism and hospitality: concepts, strategies and cases - Scott McCabe, 2009 Book

Advertising in tourism and leisure - Nigel Morgan, Annette Pritchard, 2000 Book

Marketing in travel and tourism - Victor T. C. Middleton, Alan Fyall, Michael Morgan, 2009 Book

The Future of Hotel Electronic Distribution: Expert and Industry Perspectives - Peter O’Connor, Andrew J. Frew, 2002

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Article

Co-creation experiences: the next practice in value creation - C.K. Prahalad, V. Ramaswamy, 2004 Article | Brookes does not have access to this article in print or online

Creating experience value in tourism - Nina K. Prebensen, 2014 Book

Understanding digital marketing: marketing strategies for engaging the digital generation - Damian Ryan, 2017 Book

Marketing communications: integrating online and offline integration, customer engagement, and analytics technologies - P. R. Smith, Ze Zook, 2019 Book

E-marketing - Judy Strauss, Raymond Frost, c2012, [i.e. 2011 Book

Indicative reading list (31 items)

Tourist behaviour: the essential companion - 2019 Book

Consumer behavior - Roger D. Blackwell, Paul W. Miniard, James F. Engel, 2006 Book

Contemporary tourist behaviour: yourself and others and tourists - David Bowen, Jackie Clarke, 2009 Book

Hospitality marketing: principles and practice - David Bowie, Francis Buttle, 2011 Book

Digital marketing - Dave Chaffey, Fiona Ellis-Chadwick, 2019 Book

Digital marketing - Dave Chaffey, Fiona Ellis-Chadwick, 2016 Book

The client brief: a best practice guide to briefing communications agencies - Debbie Morrison, Incorporated Society of British Advertisers, 2004 Book

Principles of marketing - Philip Kotler, Gary Armstrong, Lloyd C. Harris, 2017 Book

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Marketing for hospitality and tourism - Philip Kotler, John Bowen, James C. Makens, Seyhmus Baloglu, 2017 Book

Marketing management - Philip Kotler, Kevin Lane Keller, 2016 Book

Holiday makers - Jost Krippendorf, 1999 Book

Marketing plans: how to prepare them, how to profit from them - Malcolm McDonald, Hugh Wilson, 2016 Book

Malcolm McDonald on marketing planning: understanding marketing plans and strategy - Malcolm McDonald, 2017 Book

Marketing in travel and tourism - Victor T. C. Middleton, Alan Fyall, Michael Morgan, 2009 Book

Advertising in tourism and leisure - Nigel Morgan, Annette Pritchard, 2000 Book

Tourist behaviour: the essential companion - 2019 Book

Tourist behaviour and the contemporary world - Philip L. Pearce, 2011 Book

Tourist behaviour : themes and conceptual schemes - Philip L Pearce, 2005 Book

Tourism research: a 20-20 vision - Richard Butler, Douglas G. Pearce, 2010 Book

Integrated marketing communications - David Pickton, Amanda Broderick, 2005 Book

Tourism, technology, and competitive strategies - Auliana Poon, 1993 Book

Event marketing: how to successfully promote events, festivals, conventions, and expositions - Chris Preston, 2012 Book

Marketing communications: an integrated approach - P. R. Smith, Jonathan Taylor, 2004

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Book

Services marketing: integrating customer focus across the firm - Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, 2018 Book

Journals (5 items)

There are some key academic journal titles and you must make yourself familiar with them.

These include:

Tourism management Journal | Online holdings from 1995 | Print holdings 1983-2001 in Headington Library Basement shelf location J 338.4791 T

Journal of travel research - Travel Research Association, Travel and Tourism Research Association Journal | Online holdings from 1999 | Print holdings 1974-1998 (incomplete) in Headington Library Basement shelf location J 338.4791 J

Journal of vacation marketing Journal | Online holdings from 1999

There are other tourism titles in the library as well as other hospitality titles. All of the above are also available in electronic version. Each week you will be required to read journal articles and you will probably then find other articles that appeal to you. In addition there are trade publications, weekly and daily national and international newspapers, government and business reports, web sites and so forth.

See the library's "Hospitality and tourism" subject help page on searching for journals and articles

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