WWUpdate14_Final.qxd 10/4/00 10:54 AM Page 3

United States Solid and EPA530-N-00-007 Environmental Protection Emergency Response October 2000 Agency (5306W) www.epa.gov/wastewise 1EPA WasteWise Update

INSIDE

What You Need to Know . . . 4

Improving Future Acquisitions . . . 6

Managing Used Electronics . . . . 7

Opportunities for Manufacturers . . 12

Actions Governments Are Taking . . . 14

ELECTRONICSELECTRONICS REUSEREUSE ANDAND RECYCLINGRECYCLING

2 Printed on paper that contains at least 30 percent postconsumer fiber. WWUpdate14_Final.qxd 10/4/00 10:54 AM Page 4

WasteWise Update 2 Electronics and o you have old, outdated electronic products (e.g., personal and peripherals, , fax machines, copiers, televisions, telephones, and audio/visual or CAD equipment) in your Doffice or home? If so, you’re not alone. According to the Institute for Local Self-Reliance, approximately 75 percent of obsolete electronics are currently being stored or warehoused until there is agreement on the best way to manage this materi- al. As stockpiling continues, there is growing concern about the volume of used or obsolete electronic equipment that will need to be managed responsibly when it emerges from storerooms or attics.

• Contain hazardous or toxic substances. Some electronic Why Are Used Electronics a products (notably those with cathode ray tubes or CRTs, Concern? circuit boards, batteries, and switches) contain Besides taking up space in empty cubicles and store- rooms, end-of-life electronics pose several issues regarding What Can You Do With Used proper disposal and potential environmental consequences. Discarded electronics: Electronics? • Represent a rapidly growing waste stream. Technological 1. Assess the Equipment You Have. advances are rapidly rendering formerly cutting-edge elec- • What type of equipment is it? How old is it? Is any of it tronics obsolete. An estimated 20 million personal com- still working? puters became obsolete in 1998. Most of these are in 2. Explore Your Reuse Options. storage. Of the remainder, the bulk were disposed of; • If your equipment is working, is there a nonprofit orga- probably fewer than 6 percent were recycled. Currently, nization or school district in your area that could use it? the useful life of a is only 3 to 5 years and • Do you qualify for a tax break for donating equipment? shrinking. In 2005, more than 63 million personal com- (See box on page 5.) puters are projected to be retired according to a recent 3. Consider Repair or Upgrade. study by the National Safety Council. • If your equipment doesn’t work, can it be repaired, refur- • Waste valuable resources. Electronic products are made bished, or used for parts to build or repair other systems? from valuable resources, including precious and other • If your equipment can’t be repaired, will the servicer metals, engineered , glass, and other materials, all send unsalvageable parts to be recycled? of which require energy to source and manufacture. 4. Select a Recycler. Many electronic products also contain parts that could be profitably refurbished and reused with little effort. When • What is the recycler’s disposal policy? we throw away old electronic equipment, we’re throwing • Does the recycler have (or need) a permit to operate in away these resources and generating additional pollution your state? • Who pays for transportation—you or the recycler? associated with the need to access virgin materials and manufacture new products. WWUpdate14_Final.qxd 10/4/00 10:54 AM Page 5

3 WasteWise Update

hazardous or toxic materials such as , mercury, cadmi- um, , and some types of flame retardants, and Management Phases Defined do so in amounts that may cause them to test hazardous under Federal law. In particular, the glass screens, or There are several commonly used—but often misunder- CRTs, in computer monitors and televisions can contain stood—phases in the management of used computers and other electronics. Each phase has distinct characteristics as much as 27 percent lead. Some estimate that since that relate to the degree of modification the equipment many batteries (such as car batteries) have started to be must undergo: removed from waste, electronic products represent the • Asset recovery typically refers to a manufacturer’s largest remaining contributor of heavy metals to the solid internal program that recovers pre- and/or postcon- waste stream. There is concern, particularly at the state sumer materials or components for remanufacture or and local levels, that products containing these con- use in new products. stituents might pose some environmental risks if they are • Refurbishing and reusing involves fixing and reselling not properly managed at end-of-life. or donating used electronic equipment for its original intended purpose. This often involves repairing or replac- ing parts, upgrading memory or other components, and What Are the Benefits of installing new software. Technically, reuse is not consid- Electronics Reuse and Recycling? ered “end-of-life management” because a reusable product has not reached the end of its useful life. The most environmentally sound management of solid • Demanufacturing or disassembling involves manual- waste is achieved when approaches are implemented accord- ly breaking down equipment into its separate compo- ing to the U.S. Environmental Protection Agency’s (EPA) nents, either to recover components for resale or reuse preferred order: waste prevention first, recycling second, and in other equipment, or to sort components before recy- disposal last. There are numerous environmental and societal cling or recovering raw materials. benefits to reusing or recycling used electronics. Proper end- • Recycling or salvaging refers to separating and pro- of-life management of electronics: cessing raw materials such as plastics, metals, and • Diverts materials from disposal. Electronics reuse and recy- glass for further processing or recovery. cling divert bulky equipment from and incinerators. Massachusetts bans CRT disposal in municipal landfills, and a few other states might consider doing the same. • Provides social benefits. Reuse and donation of electronic products extends their useful life and affords individuals or organizations that could not buy new equipment the opportunity to make use of secondhand equipment. • Conserves natural resources and reduces pollution. Products reconfigured or redesigned to reduce materials and • Recommendations for improving future electronics use greater recycled content use fewer virgin resources and acquisitions through leasing or take-back programs and require less energy to produce. When less virgin material evaluating the environmental attributes of electronics and energy is used, pollution is reduced. These energy sav- before you purchase. ings also translate into reduced greenhouse gas emissions. • Methods for managing used electronics through reuse When reuse is not an option, recycling electronic products (including repair, upgrade, and donation) and recycling. creates a supply of parts and materials that can be used to • Opportunities for manufacturers to minimize electronics refurbish older products or manufacture new ones. Many waste, including internal asset recovery programs and WasteWise manufacturers recycle used or off-spec electronic product redesign for ease of repair and upgrades, improved products internally through asset recovery programs. recyclability, or inclusion of greater recycled content. This issue of WasteWise Update explores: • Actions governments are taking to manage electronics • What you need to know before donating or recycling waste such as making computer donation and recycling end-of-life electronics, especially the need to assess and easier from a regulatory standpoint and helping to move retired products quickly into the donation stream, encourage electronic product collection programs for as well as issues surrounding recycling and disposal. households and small businesses.

The mention of any company, product, or process in this publication does not constitute or imply endorsement by the U.S. Environmental Protection Agency. WWUpdate14_Final.qxd 10/4/00 10:54 AM Page 6

WasteWise Update 4 What You Need to Know Before Donating or Recycling End- of-Life Electronics any have the impression that retired elec- tronic products have substantial residual value. This is probably why so much older electronic equipment remains in storage—most of us just can’t believe Mit isn’t worth something to someone. In fact, the older equipment gets, the more quickly its value fades—and the more we spend in wasted storage space and costs to hang onto it. Once you decide to retire electronic equipment, move quickly to identify potential donees or resellers to maximize the value of transferring the equipment and the potential tax write-offs you might qualify for.

recording destruction methods for each individual Check Your Regulatory machine might be an additional expense. Still, recycling Obligations can be the better course of action financially for many organizations when compared with disposal. Several Web If no one is interested in taking your electronics for sites listing recyclers, as well as organizations arranging reuse or refurbishing, recycling these products for their for donations, are listed in the Resources section at the parts or material value is the next best option. Be aware, end of this Update. however, that in many cases, the material value of retired electronic equipment does not cover the cost of disman- The cathode ray tubes (CRTs) in color computer moni- tling or preparing the component materials for market. tors and televisions are often hazardous when discarded Prices for recycling old electronic products vary widely, because of the presence of lead. Although the lead is prob- depending on geographic area, quantities, and other ably not an environmental problem while the monitor or issues. For example, stripping proprietary data and television is intact, the lead might leach out under condi- WWUpdate14_Final.qxd 10/4/00 10:55 AM Page 7

5 WasteWise Update

Get Your Tax Breaks Here! To boost donation and reuse of computer equipment for schools, the U.S. Congress expanded tax incentives for private compa- nies that donate computer technology, equipment, or software to schools by passing the 21st Century Classrooms Act for Private Technology Investment, a provision to the Taxpayer Relief Act of 1997. Since the Act took effect in January 1998, companies that donate computers and related equipment to public or private schools, grades K-12, have been able to deduct their full pur- chase costs from their Adjusted Gross Incomes. A clause in the provision prevents the dumping of outdated equipment by requiring companies to show that their donations fit into the receiving school’s curriculum needs (e.g., electronics must be no more than 2 years old at the time of donation). Unfortunately, this tax break does not extend to individuals or sole proprietors; only large companies can claim this computer donation deduction. Companies claiming the donation deduction can still take a depreciation deduction on a computer each year for the first 2 years they own it, allowing them to effectively double-deduct the computers they donate. For assistance with the paperwork and recordkeeping necessary to take advantage of the computer donation tax deduction, visit Thomas L. Kearns’ Charitable Contributions Web site at .

tions typical of municipal landfills. Federal regulatory • Large Quantities: from facilities that generate requirements applicable to handling these materials vary.1 more than 100 kilograms of per month Facilities disposing of or recycling used CRTs should are regulated under federal law when disposed. CRTs always check their state regulatory requirements, which sent for disposal from such facilities must be manifested might be different from federal regulatory requirements. as “hazardous waste” and sent to a permitted hazardous waste . CRTs sent for recycling from such facili- • Households: Used computer monitors or televisions ties are also currently subject to federal regulation; how- generated by households are not considered hazardous ever, EPA is in the process of streamlining requirements waste and are not regulated under federal regulations. to make it easier and less costly to send CRTs for recy- • Donation or Resale: Monitors and televisions sent for cling. A proposed rule to this effect will be issued short- continued use (i.e., resold or donated) are not consid- ly. In the meantime, some states are addressing this issue, ered hazardous waste. for example, by handling these materials as “universal • Small Quantities Exempt: Businesses and other organi- waste,” thereby reducing the management requirements zations are not regulated under most federal require- applicable to the recycling of CRTs. Therefore, organiza- ments if the facility discards less than 100 kilograms tions should consult with their state governments. (about 220 lb.) of hazardous waste, including used CRTs, per month. (These wastes must still go to a facil- 1 This discussion summarizes relevant federal regulatory ity authorized to receive solid waste.) requirements. For the complete federal hazardous waste requirements for generators, consult 40 CFR Parts 260-262. WWUpdate14_Final.qxd 10/4/00 10:55 AM Page 8

WasteWise Update 6 Improving Future Acquisitions o minimize the environmental impacts of electronic products, consider various product attributes before purchasing. Choose products that have reduced toxics content (i.e., reduced lead, mercury, and other heavy metals), greater recycled content, higher energy efficiency, Tlonger life expectancy, and ease of upgradability, and contain features that facilitate recycling at end- of-life. Consider whether leasing electronic equipment is appropriate for your organization. Also, con- sider purchasing refurbished or remanufactured electronic equipment.

When evaluating electronic equipment to determine if it can Purchasers also should look for product attributes that be upgraded or repaired, purchasers should look for products that: will, when the time comes, facilitate recycling through ease of dismantling and sorting. Select products that: • Have modular designs that allow for easy installation and service of hardware or memory upgrades. • Minimize the use of different types of materials (e.g., resins) because products containing diverse materi- • Utilize latches or snap construction to enable quick access als are more difficult and time-consuming to sort. to internal components. • Use screws and fasteners that are made of the same type • Are manufactured without glue and/or fixing tape, of material as the parent part so that they may be recycled because they are difficult to remove. together. • Do not require special tools for removing or replacing • Don’t contain foams, coatings, or paint that can contami- parts or batteries. nate parts and prevent recycling. • Have connections, such as breakaway joints and panels, Giving Electronics a New that allow plastic housings to be removed easily. Lease on Life • Eliminate labels by molding information directly onto parts, avoiding the need to use additional materials or Purchasers who don’t want the responsibility of dealing with end-of-life equipment, but still prefer to use the most chemicals that could contaminate plastic. up-to-date products, should consider leasing instead of • Use internationally recognized symbols for coding plastic purchasing. This option allows them to return old equip- parts for easy sorting. ment to the vendor for upgrades or credits toward future purchases. Leasing also eliminates consumer responsibili- Other questions to consider when selecting new electron- ties for proper product disposal or management because ic equipment include: they do not own the equipment. Another option involves selecting a dealer, retailer, or manufacturer that operates a • Is the product or its battery rechargeable? product take-back program and allows consumers to return old equipment when purchasing new products or • Does the product use replaceable parts that are readily system upgrades. available from the manufacturer or retailers? For a case study showcasing a leasing agreement between • Does the product use remanufactured parts? WasteWise partners Monsanto and Computer Corp., see the October 1998 WasteWise Update: Extended Product • Does the product contain recycled-content material? Responsibility at . These characteristics can help extend the life of your elec- tronic equipment, delay the need to purchase newer equip- ment, and reduce the cost of recycling at end-of-life. WWUpdate14_Final.qxd 10/4/00 10:56 AM Page 9

7 WasteWise Update

Aspen Skiing Company Lifts Managing Used Students’ Classroom Experience In a small town, word spreads fast. When WasteWise part- ner Aspen Skiing Company’s Environmental Affairs Director Electronics Chris Lane heard that local schools needed computers, he says “it was an easy decision.” After a recent computer upgrade, the company found itself with 60 perfectly good Repair and 486-microprocessor computer systems. “It wasn’t practical to sell them because we wouldn’t get Donation—Extending much in return,” says Information Systems Manager Joe Zazzaretti. “So we donated them, and the feedback Product Lifespans from that was great.” apid strides in electronics tech- Basalt Elementary School was one of the benefactors of the nology have improved products company’s donation, receiving and increased consumer conve- 12 computers. In October 1999, the school received a nience. But they also have small grant from a local educa- heightened desire to have the tional foundation to create the Basalt Bugle, a student maga- newest, fastest equipment. If your company has zine aimed at improving and R showcasing students’ creative recently acquired—or is getting ready to writing skills. The students now acquire—new equipment, consider donating old use the computers to write and edit the publication. “The addition equipment to schools, nonprofits, and charitable of the computers donated by the Aspen organizations. Some organizations even accept Skiing Company will enable a greater number of students to participate in publish- nonworking equipment to repair for resale or to ing the Basalt Bugle,” says former Basalt Elementary use the parts to refurbish other systems. School Principal Bill Vitany. Understand that not all used equipment is wel- The local press wrote about the donations, and soon Aspen Skiing began receiving requests from other organiza- comed by schools and nonprofits, however. Newer tions, including a local police department. Currently, Aspen equipment is more attractive to these users than Skiing is partnering with a local Internet service provider to refurbish the computers and make them available to the older equipment. This community’s low-income residents to help their children raises the importance of compete in school. For more information on Aspen’s dona- tion program, contact Chris Lane at . getting equipment out of storage and into the Donation Done Right at Public hands of potential Service Enterprise Group users quickly. The What began as a small component of the lifecycle man- agement program at WasteWise partner Public Service longer you hang onto Enterprise Group’s (PSEG) Center in used electronics, the Paulsboro, , has grown into an award-winning operation. Over a 3-year period, this large power company quicker they lose any has donated more than $1 million worth of computers, potential value they technology, and training to urban educational facilities and organizations in New Jersey. In 1999 alone, PSEG’s computer might have to others. WWUpdate14_Final.qxd 10/4/00 10:56 AM Page 10

WasteWise Update 8

Getting Over the Software Hurdle Due to copyright issues, operating systems—such as WordPerfect® or Microsoft Windows®—are often removed from computers prior to donation. Many schools and nonprofit organizations do not have the resources to purchase new software. As a result, these “empty” computers are essentially useless to them. Recently, more generic operating programs have been developed that can be loaded onto computer equipment and remain with the system following donation, even if proprietary programming or other software applications are removed. One example of this so-called “spare-tire” software is made by NewDeal, Inc. NewDeal’s comprehensive suites of communication, productivity, and curriculum software include a word processor, spread- sheet, database, Internet browser, and email and can run on any PC, from a 286 to a Pentium III. For more information, visit the company’s Web site, .

recovery operations prevented nearly 120,000 pounds of high in value, so recipients do not feel they are getting sec- electronics, or the equivalent of more than 1,500 desktop ond-tier products. The cost of reconditioning and donating computer systems, from entering the waste stream. Of this computers is roughly $160 per system, while the sale of one amount, PSEG donated $220,000 in equipment to more high-end computer might generate as much as $500. Proper than 80 organizations and sold $105,000 in equipment to demanufacture and recycling, on the other hand, would more than 300 customers, avoiding almost $57,000 in dis- have cost $35 per system in processing and recovery fees. posal costs. This program earned PSEG the New Jersey Department of Environmental Protection’s Environmental DONATION DO’S AND DON’TS Excellence Award in the Safe and Healthy Communities cat- According to Tom Costantino of PSEG’s Resource egory in June 2000. Recovery Center, the key steps in implementing a solid computer recovery and donation program include: DETERMINING WHETHER AND WHEN TO DONATE • Establishing criteria for determining how equipment will How does a company determine whether a computer be handled (i.e., upgraded, remanufactured, donated, should be reused internally, donated, or sold? The sold, or demanufactured and recycled). Information Technology (IT) group at PSEG tests all “retired” equipment to see if it meets the company’s corpo- • Removing all sensitive information and personal files rate standard. If not, the group looks at whether the equip- from the hard drives. ment might meet the needs of less technology-intensive • Finding recipients with whom you are comfortable. businesses, educational facilities, or personal residences. PSEG has committed a large space to evaluate and test its A common mistake companies make, Costantino says, is equipment. Equipment that does not meet the corporate dropping equipment off at a donation site without making standard for reuse within the company is considered for sure it will function and be reused properly. PSEG goes to resale or donation. PSEG tries to sell enough high-end com- some effort to make sure its computers are reused to their puters to balance the cost of refurbishing computers prior to fullest potential. At the Resource Recovery Center, the com- donation. This effort provides used computers that are still pany cleans the hard drives, removes sensitive and personal WWUpdate14_Final.qxd 10/4/00 10:56 AM Page 11

9 WasteWise Update

information, and adds Microsoft Windows® operating soft- ware through a cooperative agreement with Microsoft Corp. Recycling Electronics in Large Microsoft provides older versions of software that will not be Organizations: The USPS’s competitive on the market. (See box on page 8.) At the donation site, PSEG technicians evalu- First-Class Plan ate whether the recipients are able to How does an organization with more than 35,000 loca- accommodate and make use of the tions in the , each connected to the second equipment, then finally set up and largest electronic communications network in the world test the computers to ensure they (behind the Internet), deal with the sheer volume are operating properly before releas- of electronic equipment arising from rapid ing them. turnover in technology? The U.S. Postal Service (USPS) found that an organization- “A financial commitment is vital to wide approach to recycling outdated electronic implementing a successful computer dona- products made economic sense. Used equip- tion program, but that financial commitment ment in storage represents frozen assets. “The will pay dividends,” Costantino says. Bulk longer it sits out of use, the more value it sale is a tempting option because it loses,” says USPS—Northeast Area requires less of a capital investment. But, Environmental Compliance Coordinator Costantino cautions, “It has its environ- Charlie Vidich. Two years ago, USPS headquar- mental perils. PSEG avoids compromis- ters selected the USPS—Northeast Area, a 1999 ing its environmental ethic by selling WasteWise Partner of the Year, for a feasibility quality equipment and by not selling to study on electronics recycling. people who are not going to properly recycle the equipment.” GETTING STARTED For more information on PSEG’s Vidich suggests a team approach to evaluating recycling electronics donation program, contact facilities. In the case of USPS, this means drawing input PSEG’s Manager of Resource from various departments, such as environmental, purchas- Recovery Al Fralinger at 856 224- ing, materials management, and information technology. 1638 or by e-mail at . • Establish a baseline. First, the USPS cataloged existing methods of collection, storage, and disposal. Most of its equipment was being taken to storage facilities in each of Electronics its nine postal districts. Districts reused or donated equip- ment whenever possible, but the system was not centrally Recycling— coordinated. • Determine reuse and recycling strategies. During the second phase, USPS established reuse and recycling Going for the strategies for various types of electronics equipment, including PCs, keyboards, laptops, integrated retail termi- (or , or ...) nals, fax machines, and telephones. Electronics recycling is a new industry emerging to man- • Screen potential recyclers. USPS hired a firm to study age the growing volumes of discarded electronics. In the the electronics recycling industry in the Northeast. To past, dealers collected used or discarded electronic help standardize evaluation of the companies, the USPS products to recover precious metals such as gold, silver, team required potential recyclers to complete an audit platinum, and contained within. Today, electron- questionnaire. The team then evaluated the recyclers’ ic products contain fewer precious metals, but electronics compliance records; pollution prevention and recycling recyclers are finding ways to repair, reuse, and recycle more practices; potential Comprehensive Environmental of the materials in used electronics. Many use innovative Response, Compensation, and Liability Act (CERCLA techniques and high-tech instruments (coupled with old- or Superfund) liabilities; and environmental manage- fashioned manual labor) to pinpoint malfunctions and ment systems. repair products, to dismantle electronic equipment into component parts for reuse or recycling, and to separate • Conduct site visits. Vidich advises site visits to elec- commodities for further processing or recycling. tronics recyclers. “It’s not possible to fully evaluate the liabilities of doing business with these companies without WWUpdate14_Final.qxd 10/4/00 10:57 AM Page 12

WasteWise Update 10

visiting their facilities, and in some cases, per year—at its facilities in Newfields, New visiting their subcontractors or affiliated Hampshire, and Hagerstown, Maryland. businesses that manage their waste When the electronics arrive at DMC streams,” he says. One concern (customers are responsible for trans- for many organizations is that porting used equipment), every- some companies might land- thing is weighed and separated fill the materials that can- according to the appropriate not be reused, resold, or disposition method for that recycled. material. While DMC can refurbish approximately HOW THE USPS 10 to 15 percent of the RECOVERY SYSTEM components for resale, WORKS everything else is Empty mail trucks demanufactured to its deliver the outdated original parts and equipment to a cen- sold to the appropri- tral collection facili- ate materials dealer. ty in each of the “DMC has a buyer nine Northeast for every type of postal districts. material except bat- Recycling compa- teries, which are nies under contract managed as haz- to the USPS collect ardous waste,” says the equipment Rick Campbell, from these ware- DMC’s director of houses for recycling. corporate relations. The USPS pays recy- “DMC continually clers for their services strives to improve our based on the costs to service to ensure that pick up, transport, and we reuse what we can recycle the equipment. and recycle the rest If the recycler successful- without landfilling.” ly resells valuable parts or DMC has a strong com- materials, it shares the rev- mitment to end electronics enue with the USPS, which disposal in the United States has a special account to track and abroad, so the company these transactions. takes time to educate the public For more information about the and work with environmentalists and USPS—Northeast Area’s electronics industry leaders to avert the accumula- recovery efforts, contact Charlie Vidich at tion of millions of tons of scrap and surplus . electronic equipment. “We participate in many speaking engagements to educate corporations about the Electronics Recycling Means importance of recycling electronics,” Campbell says. The company is also ISO 14000-certified. Business for DMC The electronics industry shows no sign of slowing pro- Every week, WasteWise partner DMC The Electronics duction, and consumer demand is expected to grow, so the Recycling Company receives truckloads of outdated elec- market for electronics recycling will most likely continue, tronics—ranging from televisions and personal computers keeping demand for DMC’s services humming for some to mainframes—from Fortune 500 companies, government time to come. Contact Rick Campbell at 603 772-7236, or agencies, manufacturers, and service companies. DMC send e-mail to . For more infor- processes 750,000 pounds (375 tons) of equipment per mation on electronics recycling or selecting an electronics week—that’s equivalent to 39 million pounds (19,500 tons) recycler, visit DMC’s Web site at . WWUpdate14_Final.qxd 10/4/00 10:57 AM Page 13

11 WasteWise Update

How Are Computers Recycled?

Some products destined for recycling, such as aluminum cans and newspapers, find themselves reborn as like products. But tracing the path of recycled electronic products is considerably more complicated. What follows are some of the steps a typical computer could undergo during recycling:

CIRCUIT BOARDS Most circuit boards and some hard drives can be marketed for resale as operational parts. Unusable circuit boards are chopped into a powder and separated into fiberglass, metals, and precious metals through a process called fire assay.

PLASTIC HOUSINGS Plastic housings are separated from the electronic equipment, and materials such as labels and foam insulation are removed through air classification. Unfortunately, plastic housings on computers and monitors will not fit on newer equip- ment. At present, these plastics are difficult to market because they contain mixed or unmarked resins that cannot be readi- ly identified or separated, as well as some additives such as flame retardants that complicate recycling. Some near-term uses of these plastics include use in roadbed fill. Efforts are under way, however, to find higher value applications for these plastics in products such as flooring, computer, and automotive parts.

SMALL PLASTIC COMPONENTS The small plastic parts inside computers are typically made from uniform-colored, high density polyethylene (HDPE). This makes them easier to remove, grind, and process. Recyclers must take great care not to mix other materials (e.g., metals) or different resins in with these plastics. Even a small amount of contamination can cause a buyer to reject an entire load. If ground plastic resins appear to have contamination from mixed resins, the recycler can hydroseparate them because of their varying densities.

SCREWS, CLIPS, SMALL METAL PARTS Screws, clips, and small metal components are sorted and separated magnetically into ferrous and nonferrous groups. The metals are sold as scrap.

MONITORS Monitors are handed over to a separate demanufacturing line, where workers remove the plastic housings, metal supports, and circuit boards. The cathode ray tube (CRT) itself is a funnel-shaped, leaded glass tube with a metal frame inside. The worker separates the funnel from the front panel glass. The CRT is then crushed, and the leaded glass and metal are sepa- rated. The glass is screened, processed, and inspected for contaminants. Much of it can be sold to CRT manufacturers for use in new CRT glass. The metal is sold for its scrap value. WWUpdate14_Final.qxd 10/4/00 10:57 AM Page 14

WasteWise Update 12 Opportunities for Manufacturers to Minimize Electronics Waste ost older electronic equipment is difficult to upgrade and hard to disassemble for reuse and recycling because it was never designed with these ends in mind. But public policy trends and industry initiatives are increasingly promoting “greener” products—those with lower lifecycle environmental impacts, including impacts at product end-of-life. As a result, more manufacturers are designing for the envi- Mronment (DfE). This includes reducing toxic constituents in products, using more recycled materials, and designing products to be more easily upgraded and recycled. Some manufacturers are also beginning to offer “asset management services” to their clients, including product take-back and recycling.

Producers of high-tech products face multi- cent fewer parts than traditional sets. ple challenges in the design process. In this Similarly, Sharp reduced the product fast-paced and highly competitive field, weight of its VCRs by 27 percent and they must meet consumers’ perfor- the number of parts by 15 percent. mance and cost expectations at the Leading • Use of recycled-content materials. same time they strive to minimize by Example Who will use all the materials lifecycle environmental impacts. recovered from end-of-life elec- Some manufacturers are addressing The Electronic Industries tronics? Some manufacturers are this challenge by taking environ- Alliance (EIA), a trade association helping to boost the market for mental considerations into representing the electronics industry these materials by looking for account at the earliest stages of and a WasteWise endorser, is encourag- ways to use recycled content in product design. What follows ing its members to design for the environ- their new products. WasteWise are some of the design changes partner Pitney Bowes Inc.’s that are making a difference: ment (DfE). EIA’s Environmental Issues Council has published a summary of steps plastic injection operations inte- • Standardization of material grate an average of 5 percent its members are taking to improve the types. Standardizing material preconsumer plastic into its types not only facilitates environmental attributes of their products components, and purchases of product recycling by minimiz- and processes. See EIA’s Web site at components from outside ven- ing the different types of plas- for more informa- recycled content. sorted, but also reduces manu- tion. Other organizations active in • Use of refurbished/recondi- facturing costs. WasteWise part- electronics recycling and DfE tioned parts. Voluntary asset recov- ner Sharp Electronics Corp. ery programs reuse or refurbish incorporated material reduction are listed in the Update’s equipment that may no longer serve techniques into a number of its prod- Resources Section. the needs of the original customer, but ucts, including televisions that use 50 that retains value and might be beneficial percent fewer types of plastics and 33 per- to other users. For example, WasteWise WWUpdate14_Final.qxd 10/4/00 10:57 AM Page 15

13 WasteWise Update

• Remanufacturing. Used electronics can be disassembled and remanufactured into new products, thereby reducing From Drawing Board to production costs and minimizing waste generation. In Circuit Board 1999, WasteWise partner Xerox Corp. remanufactured WasteWise partner Motorola, Inc., is making efforts to equipment and parts from more than 30,000 tons of design its products with the environment in mind. In returned machines, reducing energy consumption and addition to manufacturing products, Motorola has diverting valuable equipment from disposal. Because braved new territory—electronics demanufacturing. products are designed with remanufacturing in mind, the Motorola’s Plantation, Florida, facility is the company’s company offers the same guarantees for remanufactured main center for electronics demanufacturing and equipment as for all-new equipment. The company reuse. The demanufacturing program started in 1993 reports that the financial benefits of these efforts amount when the company faced a semiconductor shortage. to several hundred million dollars each year. The company decided to recycle assembled, precon- sumer circuit boards. Four years in the making, • Recyclability. Labeling materials (such as plastic resins) Motorola’s asset recovery program relies on engineer- used in products and reducing reliance on paints and ing overruns of preconsumer circuit boards as a princi- pal source of valuable components. coatings (which can contaminate secondary materials streams) help make sorting and recovering secondary Numerous rounds of rigorous tests were performed to materials more cost-effective. WasteWise partner Hewlett prove that products made with recovered components perform just as well as products made with virgin com- Packard Company, for example, uses material identifica- ponents. The success of Motorola’s semiconductor tion codes and marks all plastic parts according to ISO recovery and reuse program prompted the company to 11469. Additionally, the company molds user instruc- extend recovery efforts, reaching out to manufacturing tions into the plastic rather than using a paper label. facilities worldwide and encompassing reuse and recy- cling of all product components. For a more detailed discussion of DfE, see the October 1998 WasteWise Update: Extended Product Responsibility (EPA530-N- For more information, contact Jaime A. Santiago, manufacturing manager at Motorola’s Material 98-007) at . Demanufacturing Center, at 954 723-4744, or e-mail him at .

partner Sun Microsystems, Inc., has a comprehensive reuse program that accepts used systems from customers and separates materials according to a “save list” that out- lines key components for reuse. Returned systems that are unsuitable for remanufacture or components not includ- ed on the “save list” continue to circulate and perform other useful functions. WWUpdate14_Final.qxd 10/4/00 10:58 AM Page 16

WasteWise Update 14 Actions Governments Are Taking to Manage Electronics Waste s the pace of new product development and obso- lescence steadily accelerates, policy-makers across the United States are focusing on how to manage the growing waste from electronic products. More andA more state and local governments are experi- menting with collection, donation, and recycling of used electronics products, as well as ways to involve producers of electronics in helping to recover these products at end-of-life. Some states, as well as the federal government, are working to make their policies less burdensome for generators of used electronic products to encourage donation and recycling instead of disposal. Businesses and others who are considering donation, recy- cling, or disposal of electronic products should check their state regulations and policies. These policies vary widely from jurisdiction to jurisdiction. Some of the major initiatives are summarized below:

• Streamlining regulatory status of cathode ray tubes Environmental Protection’s CRT Reuse and Recycling (CRTs) bound for recycling. Most CRTs (especially color Web site at . Florida also might consider doing the ardous under federal and state regulations because of the same, but only after ensuring that an adequate recycling presence of lead. To encourage more collection and recy- infrastructure exists. Information on Florida's strategy for cling of CRTs, EPA will be proposing rulemaking end-of-life electronics is available at the Florida changes to streamline existing federal management Department of Environmental Protection’s Web site at requirements, which currently add expense and paper- . work to CRT recycling. EPA has already made similar • Setting up local collection sites. In recent years, an rule changes to encourage the recycling of certain batter- increasing number of communities have experimented ies, thermostats, hazardous waste lamps, and pesticides. with various ways of collecting end-of-life electronics. Several states currently have or are considering changes to There are now periodic or ongoing electronics collection do the same for CRTs. and/or drop-off programs in many states. Some of these • Banning disposal of CRTs. WasteWise partner the experiences are profiled in an EPA report called Analysis Commonwealth of Massachusetts recently banned dis- of Five Community Consumer/Residential Collections of posal of CRTs in its municipal waste landfills. For pro- End-of-Life Electronic and Electrical Equipment. This gram details, visit the Massachusetts Department of report is available on USEPA-New England’s Web site at WWUpdate14_Final.qxd 10/4/00 10:58 AM Page 17

15 WasteWise Update

. degree to which voluntary assistance partnerships with For information on additional collection pilots, check the industry can address this waste stream (see article below National Recycling Coalition’s Web site at for details on this initiative). For more information on and EPA’s OEA’s efforts in general, go to Extended Product Responsibility Web site, under . The NEWMOA states are con- Electronics, at . sidering model legislation to mandate producer take back of mercury-containing products (see the previous bullet). • Charging a recycling fee at point of sale. South Carolina’s Recycling Market Development Advisory Council (RMDAC) is seeking industry input and legisla- Public-Private Partnership tive support for an electronic equipment recycling pro- gram in that state. The council has proposed a fee on the Proves Positive for Recycling purchase of new electronic equipment containing CRTs, Growing concern over the disposal of electrical and elec- such as televisions and computer monitors, to help devel- tronic products in the stream op a state infrastructure for scrap electronic equipment prompted the Minnesota OEA to sponsor a recycling recovery and recycling. The monies would provide grants demonstration project targeting residential and small busi- and loans to local governments and businesses that col- ness electronic discards. WasteWise partner Matsushita lect, transport, process, and recycle discarded electronics. Electric Corporation of America (Panasonic) and South Carolina continues to pursue this initiative by WasteWise endorser the American Plastics Council par- gathering information and additional support from tially funded the demonstration project along with industry allies. Watch the RMDAC Web site at Electronics, Inc., and the -Asset for Recovery Group (WM-ARG). The pilot compared various the latest developments. collection techniques and costs and assessed collection and recycling infrastructure development needs. It encom- • Labeling products containing hazardous substances. passed 65 recycling centers serving approximately one- Vermont requires manufacturers of certain mercury- third of Minnesota’s residents. Recognizing that no single containing products to label these products for sale in the collection strategy (e.g., curbside, dropoff, or retail collec- state. To discard labeled mercury-added products, con- tion centers) could provide the solution, the project part- sumers must drop them off at a designated collection point ners tested several strategies to see which were most or a facility authorized to accept such items. The Northeast successful at capturing material or reducing costs. During a Waste Management Officials Association’s (NEWMOA’s) “Model Mercury Legislation” calls for this type of labeling (Continued on Page 16) as well as other requirements, including producer take back, for mercury-containing products. For more informa- tion on this model legislation, see . One of the newest programs of WasteWise Partner King • Investigating extended product responsibility. Some County, Washington, Department of Natural Resources is a states are looking at ways to engage producers of electron- 4-month pilot Computer Recovery Project. The project aims to collect, among other things, computer central processing ic products in the collection and recycling of these prod- units (CPUs), monitors, keyboards, and mice from county ucts at end-of-life. New York has proposed take-back residents and small- to medium-sized businesses. King legislation for electronic equipment that would require County is currently working with 16 computer repair/resale manufacturers to establish collection and/or disassembly vendors and nonprofit organizations to serve as collection centers for recovery of at least 90 percent of the waste points. These collection sites will sort equipment and decide equipment. Manufacturers would be required to accept what can be resold as is, repaired for resale, or recycled. For more information about King County’s Computer 2 such equipment at no charge to consumers. Minnesota’s Recovery Project, contact Lisa Sepanski at 206 296-4489, Office of Environmental Assistance (OEA) initially pro- or send e-mail to . posed a product stewardship policy that would mandate Information is also available on the Internet at producer responsibility for CRTs and some other prod- . ucts.3 The state, however, is currently investigating the

2 Kadas, Madeleine Boyer, and Paul E. Hagen. Beveridge & Diamond, P.C. Electronics Take-Back and Recycling Update on Recent U.S. State Initiatives. February 29, 2000. p. 11. 3 Ibid. p. 8 WWUpdate14_Final.qxd 10/4/00 10:53 AM Page 2

WasteWise Update 16

Government (continued from page 15) A New WasteWise Challenge 3-month timeframe from July 31 to October 31, 1999, for Today’s Technology— centers collected nearly 700 tons of used electronic prod- Electronics ucts. WM-ARG spent the next 3 months processing the collected materials. After segregating the electronics into To help partners reduce the five broad product categories (TVs, monitors, PC units, growing waste stream of used electronics, , and mixed electronics), WM-ARG WasteWise identified eight scrap materials to be extracted from the designed a new products. Project partners chose to evaluate the secondary initiative—the markets for glass and plastics, which are the two materials WasteWise that retain the most value at the end-of-life. Electronics Challenge. This is Initial evaluation of the pilot indicated the following the second in a series of WasteWise needs: 1) improvements in recycling technologies; 2) Challenges. The Transport Packaging Challenge, increased procurement of secondary materials for the manu- introduced last year, focused on items such as pal- lets, wraps, and totes, and resulted in substantial cost facture of new products; and 3) regulatory relief for legiti- savings and waste reduction for participating partners. mate electronics recyclers. The study concluded that these Here’s an opportunity to extend the life of electronic changes will help facilitate expansion of electronics recycling. products and perhaps qualify for tax write-offs. In addi- tion, WasteWise will offer Challenge participants techni- For more information, contact Mark Sharp, assistant gen- cal assistance and opportunities for recognition and eral manager of Panasonic’s Corporate Environmental networking. Department, at 202 223-2575 or . Some examples of electronics waste reduction activities To contact Minnesota regarding this project, call Tony include: Hainault, Minnesota OEA, at 612 215-0298; e-mail him at • Refurbishing and/or upgrading existing electronics ; or go to equipment instead of buying new equipment. . • Buying remanufactured or recycled equipment. • Contracting with suppliers to lease electronics or to take back and reuse/recycle equipment that is no If you have received this publication in error or want to longer needed. be removed from the WasteWise Update mailing list, • Donating reusable electronics equipment (e.g., to please call the WasteWise Helpline at 800 EPA-WISE schools or other nonprofit groups). (372-9473) or send a copy of this page, with the mail- Call the WasteWise Helpline at 800 EPA-WISE (372- ing label, back to WasteWise at the address below. 9473) to request a pledge card, or sign up electronically Many WasteWise publications, including the WasteWise on the Partner Network section of the WasteWise Web site Update, are available electronically on the WasteWise at . Web site at .

1EPA

United States Environmental Protection Agency (5306W) Washington, DC 20460

Official Business Penalty for Private Use $300 R e s o u r c e s for Electronics Waste Management

M dealers of used and refurbished N a t i o n a l Parents-Educators- equipment; school and charity D i r e c t o r i e s Publishers (PEP) National donation coordinators; and aca- A n d D a t a b a s e s Directory of Computer demic and research institutions. Recycling Programs M http://microweb.com/pepsite/ CompuMentor Recycle/recycle_index.html www.compumentor.org/cm/ This directory lists organizations resources/articles/108.html throughout the U.S. and the world This volunteer computer training and that accept and prepare comput- support organization’s Web site pro- ers for donation. M vides a list of electronics recycling M International Association of and reuse organizations nationwide. Electronics Recyclers (IAER) Share the Technology M www.iaer.org/search http://sharetechnology.org/ Computers for Learning The trade association for the elec- This nonprofit corporation’s www.computers.fed.gov national database lists computer tronics industry has several This Web site allows schools and donation offers and requests from resources available electronically, educational nonprofits to register to all over the United States and including a comprehensive list of request surplus federal computer from other countries. electronics recyclers. The Web site equipment. Federal agencies use also contains information about the the Web site to donate computers Electronics and the Environment based upon indications of need. Summit, held May 2000. O t h e r M M W e b Electronic Industries National Recycling Coalition’s S i t e s Alliance (EIA) Electronics Database www.eia.org www.nrc-recycle.org/programs/ electronics/search/getlisting.asp EIA’s Environmental Issues Council serves as a forum for This section of the National industry executives. The site has Recycling Coalition’s Web site information about various envi- hosts a database of electronics ronmental issues, including end- M recyclers, reuse organizations, of-life management of products. and municipal programs that Carnegie Mellon Green Read about Design for the accept old electronic equipment. Design Initiative Environment examples in M www.ce.cmu.edu/GreenDesign/ “Addressing End-of-Life National Safety Council’s index.html Electronics Through Design.” Electronic Product Recovery This Web site provides a compre- & Recycling (EPR2) Directory hensive international resource list www.nsc.org/ehc/epr2/ for information about end-of-life The mention of any company, recycler.htm options for electronic products. It product, or process in this publica- includes links for computer, soft- tion does not constitute or imply This Web site contains a list of ware, component, and diskette endorsement by the U.S. electronics recycling and donation Environmental Protection Agency. recycling; federal, state, and local organizations. recycling/donation programs; elec- tronics manufacturers’ programs; M M Goodwill Industries Recycler’s World A rt i c le s & International, Inc. www.recycle.net/computer Publications www.goodwill.org/ This Web site lists computer and Gateway Country stores will give telecommunications equipment a $100 discount off a new PC to recyclers and refurbishers, and anyone who donates a function- hosts a worldwide electronics ing, 386-class or better computer materials exchange. of any brand to Goodwill. M Goodwill might take 286 or Southern Waste newer computers, but you need to Information eXchange M check with your local Goodwill www.wastexchange.org Analysis of Five Community chapter for complete details. Consumer/Residential M This Web site is a clearinghouse Collections: End-of-Life for information about recycled National Cristina Electronic and Electrical products, market development, Equipment Foundation and current legislation and regu- http://cristina.org lations. It contains a resource U.S. EPA. 1999. This organization brings donated guide about used televisions and This publication is a collection of computers to the disabled, eco- computer recycling management data from five electronics recycling nomically disadvantaged, and in Florida. This site will soon link pilots and ongoing programs. students at risk. The Web site con- to an electronics equipment answers to tax benefit questions. M M M U.S. EPA’s Extended Product Designing for the National Recycling Responsibility (EPR) Page Environment: A Design Coalition’s Electronics www.epa.gov/epr Guide for Information and Recycling Initiative This site is dedicated to EPR, a Technology Equipment www.nrc-recycle.org/programs/ product-oriented approach to sus- American Plastics Council. electronics/index.htm tainable development. Currently, 1999. This Web site contains information it features examples of public and This guide provides a synopsis of about electronics recycling and private sector initiatives to pro- basic environmental design con- donation, policies and programs, mote EPR in electronic and pack- siderations applicable to comput- reports and publications, and aging products. ers and other information tech- transcripts from past online chats M nology equipment. about electronic product recovery. The Wireless Foundation National Safety Council’s This organization collects and dis- M Electronic Product Recovery tributes cellular phones for neigh- Eco-Design Checklists and Recycling (EPR2) Project borhood crime prevention, domes- www.nsc.org/ehc/epr2.htm tic safety, and education pro- Surrey Institute of Art and Design—The Centre for This section of the EPR2 Project grams. Sustainable Design. 1999. Web site includes EPR2 confer- ence summaries and an order This is a guide for electronics man- form for the EPR2 Baseline Report: ufacturers, “systems integrators,” Recycling of Selected Electronic and suppliers of components and Products in the United States. The sub-assemblies in planning for report provides results of the first environmental design. large-scale survey and analyses and reuse. M M M End-of-Life Computer and San Jose Computer Collection “Reach out and touch Electronics Recovery Options and Recycling Pilot someone: Cellular tele- for the Mid-Atlantic States EPA & Vista Environmental. phone refurbishers foresee Mid-Atlantic Consortium of July 1998. expanding global market” Recycling and Economic Prepared by Vista Environmental Waste News. October 18, 1999. Development Officials. for EPA’s Common Sense Two Michigan-based companies, March 2000. Initiative, this document discusses ReCellular and Telesource, found As computers quickly become a pilot project that examined the a profitable niche market in refur- outdated, electronics disposal is potential for collecting used com- bishing cellular telephones. becoming a major issue. This puter equipment at retail stores Industrywide, an estimated $500 report discusses electronics recov- for recycling. The report identifies million worth of cell phones will ery options and models, plus potential barriers and examines be refurbished and resold this markets and economic develop- economic feasibility. It concludes year—more than twice the ment. It identifies key issues to that while the cost of recycling amount 5 years ago. This article consider for policy development computer monitors is substantial, discusses how the market for and makes recommendations for it is nevertheless lower than costs refurbished cellular phones works. further investigation. associated with landfilling used M computer equipment. M Recycling Today. September Plug into Electronics Reuse 1999. The following is a list of Institute for Local Self- Of the estimated 14 to 20 mil- articles from various trade Reliance. 1997. lion computers that become out- publications that cover the dated each year, only 30 percent This report provides contact infor- topic of electronics recy- are resalable. The remaining 70 mation on 150 computer recovery cling and reuse. Call the percent are usually thrown away facilities as well as indepth pro- WasteWise Helpline at 800 if they are not recycled. This arti- files of the operating experiences 372-9473 for information cle answers the following ques- of 13 that focus on computer on contacting the trade tions: what are the benefits of reuse. Operations profiled are all publications. replicable and many are interest- recycling computers; what are ed in starting similar enterprises M some of the best electronics recy- cling methods; how can comput- in other cities. $15. “Demanufacturing: The er recycling become profitable; emergence of an urban what are the dangers in recover- industry” M ing materials; and where is elec- Resource Recycling. February Residential Collection of tronics recycling headed? 2000. Household End-of-Life M Electrical and Electronic As technology advances, many “Electronic product discards” Equipment Pilot Collection computers once considered top- Project of-the-line are now technological Resource Recycling. June 1999. relics. To electronics demanufac- U.S. EPA. 1998. This article highlights public and turers, however, piles of obsolete private programs that promote This report features results from computers can turn into virtual electronics reuse and recycling. two EPA-sponsored residential gold mines. Each computer con- Topics include a “Computers for collection pilot programs held tains valuable components such Learning” program, electronic in 1996 and 1997 in Binghamton, as gold, silver, and that product reuse organizations and New York, and Somerville, can be salvaged and recycled. collections, and how manufactur- Massachusetts. Copies are This article discusses the chal- ers handle electronic product dis- available by contacting Fred lenges demanufacturers face and cards. The article also includes a Friedman with the USEPA-New offers projections for this indus- list of Internet resources. England RCRA Research Library try’s future expansion. at 617 918-1807 or . M M Recycling Services for nonfunc- “The leasing option” “The Conundrum of tional or outdated equipment—to Governing. May 1998. Computer Recycling” help customers manage used Resource Recycling. May 1999. electronic equipment. For addi- This article highlights how leasing tional information or a quote on office equipment and computers This article discusses personal your equipment, e-mail Dell at is becoming a popular choice for computer (PC) disposal and the or call 800 955-3355, Because computers quickly rapid technological advances on ext. 36634. become outdated, it is more cost- computer recycling. It also effective to replace the technology describes processing methods for M by renewing a lease rather than used computers, regulatory issues IBM Product End-of-Life purchasing new equipment. surrounding PC disposal, local Management (PELM) Another benefit of leasing is the and state government activities, Service warranty support and services and strategies for reducing the www.pc.ibm.com/ww/ that are included. number of discarded PCs in the healthycomputing/envreport/ M waste stream. end.html “Electronics recycling venient and affordable way for commercial sector” customers to return unused and Resource Recycling. December unwanted IBM and non-IBM 1998. equipment for refurbishment and recycling. Customers in the U.S. The Rhode Island Department of are advised to contact their IBM Environmental Management con- representative for additional ducted a study to determine the information. feasibility of recyclable electronics M collection among commercial Manufacturers’ enterprises. The study highlights Micron Green Recycling collection options and strategies AssetRecovery and Program for improving collection efficiency Recycling Programs www.micronpc.com/programs/ and effectiveness among various mpower/ind_recycle.html commercial sectors. Recyclable M electronics collectors can use the Micron’s Green Recycling study to maximize efficiency COMPAQ Computer Asset Program allows customers pur- among different sectors. Recovery Services chasing new Micron equipment to www.digital.com/das039hm.html return old equipment for recy- M cling. A $75 per system disposal “What to do when comput- COMPAQ Computer Asset fee is charged for returns of fewer ers pile up” Recovery Services (CARS) serves than five systems—companies as a single convenient, responsi- might qualify for a rebate on Recycling Times. November ble source for disposition of any 1998. quantities of five systems or more. brand of computer-related equip- Customers must purchase at least Many organizations accept old ment. Call the CARS access line as many new Micron systems as computers and fix them for reuse. at 800 580-7370 to learn more. the number of systems returned. This article highlights what some M organizations are doing with used computers and includes a list of Dell Financial Services nationwide organizations that (DFS) Asset Recovery accept old equipment. Services www.dell.com/us/en/hied/ services/asset_000.htm DFS offers two asset disposition services—Value Recovery Services for functional equipment and PC