News Communications Concepts, Inc. 7481 Huntsman Boulevard, #720 Springfield, Virginia 22153-1648 703/643-2200 Fax: 703/643-2329 Web: http://www.apexawards.com E-mail: [email protected]

Announcing the Winners of APEX 2012 The Twenty-fourth Annual Awards for Publication Excellence A Competition For Communications Professionals

Dear APEX Entrant: Thank you for participating in APEX 2012, the Twenty-fourth annual awards program recognizing excellence in publications work by professional communicators. APEX Awards are based on excellence in graphic design, editorial content and the ability to achieve overall communications excellence. APEX Grand Awards honor the outstanding works in each main category, while APEX Awards of Excellence recognize exceptional entries in each of the individual categories. With close to 3,400 entries, competition was exceptionally intense. 100 Grand Awards were presented to honor outstanding work in 11 major categories, with 1,027 Awards of Excellence recognizing exceptional entries in 130 subcategories. The panel of judges for APEX 2012 included John De Lellis, Concepts Editor & Publisher, Carolyn Mulford, noted author and Senior Writer & Editor of Writer’s Web Watch and the Writing That Works Archives, Christine Turner, Contributing Editor of the Writing That Works Archives and Bill Londino, Consulting Editor of Writer’s Web Watch. The APEX 2012 award winners are listed on the following pages. If you won an Award of Excellence, it is enclosed and shown in this Winners’ List. Grand Awards also are shown, but are being shipped under separate cover. Should you wish to order additional award certificates—to recognize co-workers, colleagues or vendors who helped prepare a winning entry—see the order form on the back page of this brochure. If your entry did not win an award this year, please accept our thanks for participating, and our best wishes for success in next year’s APEX Competition. Cordially,

John De Lellis Editor & Publisher

Helping communicators write, edit and manage more effective business publications How were awards presented? APEX 2012 awards were based on excellence in graphic design, editorial content and the success of the entry—in the opinion of the judges—in achieving overall communications effectiveness and excellence. Naturally, entries in design categories were judged solely on the basis of their graphic design, and writing entries were evaluated primarily on the basis of editorial quality. How many entries were there? How many awards were given? 3,382 entries were evaluated, in the following distribution: Newsletters: 307; Magazines & Journals: 601; Magapapers & Newspapers: 89; Questions Annual Reports: 142; Brochures, Manuals & Reports: 304; Electronic Media: 332; Websites: 215; Campaigns, Programs & Plans: 337; Writing: 580; Design & Illustration: 316; and One-of-a-Kind Publications: 159. A total of 100 APEX Grand Awards were presented in 11 major categories to honor the Answers outstanding works in those categories. 1,027 APEX Awards of Excellence recognize excellence in 130 individual categories. For the number of awards presented in each main category, please refer to the list of winning About entries on the following pages. APEX How competitive were the entries? Very. Each year, the quality of entries increases. Overall, this year’s entries displayed an 2012 extraordinary level of quality. The APEX judges saw only the most promising publications that professional communicators could enter. From them, they had the truly difficult task of selecting the award-winning entries. The 24th Did low-budget entries stand a chance? Yes. Many of the winning entries in APEX 2012 were inexpensively produced. The APEX judges Annual often were more impressed by the quality of creative ideas and concepts shown by entries than they were by the expense entailed in their execution. Many of the award-winning entries in this and earlier APEX competitions are classic examples Awards for of good ideas, imaginatively executed, despite limitations due to tight budgets, limited resources and Publication small staff. Who are the APEX judges? Excellence The panel of judges included John De Lellis, Concepts Editor & Publisher, Carolyn Mulford, Senior Writer & Editor of Writer’s Web Watch and the Writing That Works Archives, Competition Christine Turner, Contributing Editor of the Writing That Works Archives and Bill Londino, Consulting Editor of Writer’s Web Watch. What does Communications Concepts, the APEX sponsor, do? Sponsored by Communications Concepts, Inc. helps publishing, PR and marketing professionals improve publications and communications programs through a series of focused services: the Editors ■ Concepts publishes Writer’s Web Watch, an e-newsletter on print, Web, electronic and social media. ■ Concepts also publishes WritingThatWorks.com, a website for business writers and of Writer’s communicators, and the Writing That Works Archives, a resource for business communicators. And Concepts consults and publishes reports on business writing and communications. Web Watch and How is the list of winning entries organized? the Writing That Grand Award winners are listed by main category. Award of Excellence winners are listed within each subcategory, alphabetically by organization. Winning entries from individuals are listed Works Archives alphabetically by last name at the end of each subcategory. How can I order more award certificates? See the order form on the outside back cover to order additional certificates for co-workers, supporting vendors or clients. Or download a pdf order form from http://www.apexawards.com.

© 2012, Communications Concepts, Inc. All rights reserved. 2 MAGAZINES NONPROFIT Sandia Lab News Team GRAND SMALL OFFICE Sandia Lab News - 9/11 Issue AWARDS & JOURNALS Sandia National Laboratories Mary Koik Albuquerque, NM Hallowed Ground - FOR PROFIT Summer 2011 NEWSLETTERS Civil War Trust NONPROFIT Food & Nutrition Magazine Washington, DC SMALL OFFICE Academy of Nutrition & Dietetics Peter Szatmary No Grand Awards presented. FOR PROFIT and GLC Custom Media Phi Kappa Phi Forum - Northbrook, IL Fall 2011 Jill Folan The Honor Society Kraft Foods Delicious You! - T. 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Grow Gary Halpern VDOT Hampton Roads Report Tammy Stankey PhotoMedia, Fall 2011 - Virginia Department of FOR PROFIT 2010 Sustainability Report: The Art of Observation Transportation Leading Change The PhotoMedia Group, Inc. Suffolk, VA Green Sheet - The Doe Run Company Seattle, WA December 26, 2011 St. Louis, MO The Green Sheet, Inc. NONPROFIT Senior Living Executive - Santa Rosa, CA Annual Report 2010-2011 SMALL OFFICE March/April 2012 South Bank Corporation Stratton Publishing Infectious Disease News Brisbane, Australia & Marketing Inc. Editorial Staff Dennise Brogdon for Assisted Living Federation Hughston Health Alert - Infectious Disease News - of America March 2012 NONPROFIT Winter 2011 Alexandria, VA The Hughston Foundation SLACK Incorporated Columbus, GA Thorofare, NJ WGBH 2011-2012 Annual Report: Constant. Change. NONPROFIT Allison Grange Lisa Hoffman WGBH Emergency Medicine News - Boston, MA Principal PR - January 2012 HB Magazine Upper Canada District September 2011 Hathaway Brown School Wolters Kluwer Health School Board Shaker Heights, OH NONPROFIT Brockville, ON New York, NY SMALL OFFICE Edith Rianzares American Spirit Magazine - Howard University March/April 2012 FOR PROFIT SMALL OFFICE Annual Report 2010-2011 National Society Daughters Howard University of the American Revolution Washington, DC Washington, DC No Grand Awards presented. Communications Department Lisa McMahon 2011 Annual Report Niagara University Eagle NONPROFIT to the Community - Niagara University, NY www.peelannualreport.com ASCO Daily News - Peel District School Board Tina Hay June 5, 2011 Mississauga, ON The Penn Stater, American Society of Clinical January/February 2012 Oncology Penn State Alumni Association Alexandria, VA University Park, PA Jennifer Davis Hebrew SeniorLife Report to the Community Hebrew SeniorLife Boston, MA continued, over 3 BROCHURES, ELECTRONIC MEDIA WEBSITES NONPROFIT MANUALS & SMALL OFFICE REPORTS FOR PROFIT FOR PROFIT Hesston College Website - www.hesston.edu Jackson’s Marketing Group Mark Arend Hesston College Marketing FOR PROFIT Elite Access Multimedia SITESelection.com & Communications Jackson National Life Conway Data, Inc. Hesston, KS Ernst & Young Tax Guide 2012 Insurance Norcross, GA Ernst & Young LLP Denver, CO Chip Boyd New York, NY Ric Edelman STC.org Joanna Pineda The Truth About Money Society for Technical The Path to Your Retirement TheMatrixFiles.net Blog TV Website Communication FedEx Corporation - Matrix Group International, Edelman Financial Services Fairfax, VA Retirement Plans Inc. LLC Memphis, TN Arlington, VA Fairfax, VA CAMPAIGNS, Health Advocate AAA Living Digital Edition, Kedra Hood Holiday Party Playbill March/April 2011 - Michigan Great-West Retirement Services PROGRAMS Health Advocate, Inc. Pace Communications/ Participant Website Redesign & PLANS Plymouth Meeting, PA AAA Living Great-West Greensboro, NC Greenwood Village, CO Airborne Maritime/Fixed Joint FOR PROFIT Tactical Radio System TD Ameritrade John von Brachel Collateral Ticker Tape Quarterly Merrill Lynch Advisor - Test T3 Publishing Your Financial IQ Infographic Knowledge and Learning Lockheed Martin Products Division Creative & Strategic Services Woodinville, WA Merrill Lynch Pennington, NJ Virtual Acquisition Office: Richland, WA Suite of Federal Acquisition FOR PROFIT Publications FOR PROFIT SMALL OFFICE FOR PROFIT ASI Government, Inc. Arlington, VA SMALL OFFICE SMALL OFFICE Sophia Dower Retailer Education & Training Mario Medina BizConnect E-book Kimberly Draper Words’worth www.finebooksmagazine.com Ford Frontline - Your Wellness Program February/March 2011 Just Got Better Parkview, South Africa Journalistic, Inc. Durham, NC Ford Motor Company - Madison Miles Media Ford Product Team Arlington, TX NONPROFIT McKnight’s Staff Troy, MI www.mcknights.com NONPROFIT Bryan on Scouting McKnight’s Long-Term Care Andreau Blanchard Boy Scouts of America News 2012 Hearst Irving, TX Northfield, IL Annual Enrollment Campaign Zhiyuan Cong, Mercer Thomas G. Uhlein New York, NY 2011 Summer Art in China NONPROFIT NONPROFIT William Paterson University Brent Wheelbarger Wayne, NJ SMALL OFFICE Karen Gupton Recycle Moore Liz Massey Young Moms Connect Website Trifecta Communications NONPROFIT SMALL ASU Alumni Association North Carolina Moore, OK OFFICE Career Blog Healthy Start Foundation ASU Alumni Association Raleigh, NC Gregory Spears Tempe, AZ Fine-tuning Your Investments Len Boswell to be Well Diversified American Cancer Society Susan Nakhle Cheryl Cain Making it Click at The Vanguard Group Complete Guide to Malvern, PA Family Caregiving, Javelina Today zmags ontarioshores.ca Second Edition Texas A&M University - Ontario Shores Centre Kingsville for Mental Health Sciences American Cancer Society FOR PROFIT Atlanta, GA Kingsville, TX Whitby, ON SMALL OFFICE Chris Gent KUA Energy Conservation No Grand Awards presented. Guide Kissimmee Utility Authority Kissimmee, FL

4 NONPROFIT Carole Liston NONPROFIT FOR PROFIT Frantic Chase SMALL OFFICE Arthritis Today Write Solutions Rose Richey Track & React Joplin, MO Engendering Trust Technical Publications Group Arthritis Foundation Military Officers Association 2012 Pella Architectural Atlanta, GA of America Design Manual NONPROFIT Alexandria, VA Pella Corporation The Story of Us Pella, IA Healthcare of Ontario Pension Robert L. Reid Julie Fournier Plan Towering Imagination The New Basics Live Full Throttle Toronto, ON Civil Engineering Magazine National Association by Tamela Rich Reston, VA of REALTORS® - SPARK Publications REALTOR® Magazine Matthews, NC NONPROFIT Tom Schuman, Rebecca Patrick Chicago, IL SMALL OFFICE Let’s Make a (Business) Deal Mara Dresner Indiana Chamber of Commerce/ Super-Charge Your Space Shuttle Program BizVoice Magazine NONPROFIT Staff Meetings Campaign , IN SMALL OFFICE Strategies Dryden Flight Research Center Centerbrook, CT Edwards, CA NONPROFIT Sharon Denny, Georgia Gofis National Nutrition Month Marketing and SMALL OFFICE 2011 Poster NONPROFIT Communications Department Academy of Nutrition Avenues for Hope Housing Northeastern Law Magazine - and Dietetics eGFI Team Challenge Not in My Back Yard Chicago, IL eGFI 5th Edition Magazine: Home Partnership Foundation Northeastern University Dream Up the Future - Idaho Housing and Finance School of Law Publications & Communications American Society for Association Boston, MA Resources Page - Engineering Education Boise, ID www.carf.org/resources Washington, DC CARF International DESIGN & Tucson, AZ Public Affairs WRITING 9/11 - A Look Back ILLUSTRATION Erin Young U.S. Army Corps of Engineers Go Teach - March 2012 New York, NY FOR PROFIT Table of Contents Page FOR PROFIT Phi Delta Kappa International Rick Rennert Bloomington, IN Unmatched: The Spectacle Americana - American Way Winds of Change - and Sport of the US Open American Airlines Publishing Tackling the Obesity Crisis United States Tennis Fort Worth, TX The Pohly Company Association Boston, MA ONE-OF-A-KIND White Plains, NY Michael Corcoran PUBLICATIONS Sustainable Efforts Advertorial Joanna Lee-Miller Bloomberg L.P. SilverKris - January 2012 NONPROFIT New York, NY SPH Magazines Pte Ltd FOR PROFIT SMALL OFFICE Singapore Marie Gettel-Gilmartin Cameron Bishop Charlene Wexler 10 Steps to Readable Jean Fitzgerald Milk & Oranges Communications AADE - Managing Diabetes: Capital Acumen - Issue 19, 2011 Complications and Central Park Communications CH2M HILL Time Inc. Content Solutions Chicago, IL Portland, OR Comorbidities New York, NY Ascend Integrated Media Overland Park, KS Barbara Lewis Forward - The Burden UBM Electronics’ Loving Our Neighbors of Taxation Design News Redesign Super Bowl XLVI Program Coloring Book Imagination Publishing UBM Electronics Lutheran Social Services Chicago, IL NFL / H.O. Zimman, Inc. New York, NY Lynn, MA of Michigan Detroit, MI FOR PROFIT FOR PROFIT Guide to Health Care SMALL OFFICE SMALL OFFICE Waste Management for the Community Camille Breland Jen Smith Health Worker In the Line of Fire - AYP Magazine USAID | DELIVER PROJECT GX Magazine Network Media Partners, Inc. Arlington, VA Nashville, TN Hunt Valley, MD Richard K. Kolb Allan Richter Paul G. Feith Afghanistan War: A 10th Glen Campbell: The Last Ride Grasshopper Business Card Anniversary Commemorative Energy Times Paul Gregory Media VFW Magazine Melville, NY Naperville, IL Kansas City, MO

5 AWARDS OF Wendy Haan 2. Newsletters - 3. Newsletters - E-Mail Hope Health Electronic & Web EXCELLENCE Kalamazoo, MI Trial News Editors Chute Gerdeman American Association Dr. Jennifer Molloy Columbus, OH for Justice Newsletters Institutional Real Estate, Inc. Washington, DC San Ramon, CA Jill K. Galinski Excellus BlueCross BlueShield eGFI Teachers’ Newsletter Team Shirley Williams Rochester, NY American Society for 1. Newsletters - Print Legal Counsel for the Elderly Engineering Education Washington, DC SEMS Department Washington, DC Brad Pokorny Holland America Line, LaTina Lewis Bahá’í International Seabourn Cruises Appraisal Institute Northern Virginia Community Seattle, WA Chicago, IL Electric Cooperative New York, NY Manassas, VA Greg Hill Christine Kloser Caroline Hook IEEE-USA Christine Kloser Companies Thomas Ranieri Bonnie Heneson Washington, DC LLC NYU Langone Medical Center Communications York, PA New York, NY Owings Mills, MD Drew Campbell Institutional Real Estate, Inc. McKnight’s Staff Oncology Nursing Society Brightworth San Ramon, CA McKnight’s Long-Term Care Pittsburgh, PA Atlanta, GA News Lockheed Martin Northfield, IL Corporate Communications Dr. Dana M. Barry Rockville, MD Publix Super Markets, Inc. CAMP / Clarkson University Lakeland, FL Potsdam, NY Lois McBean, MS, RD National Dairy Council 4. Custom-Published Ruth Hoffman Newsletters Judy Taylor Ann Arbor, MI San Diego MG Club City of Holyoke/ San Diego, CA Sarah Flanagan Silcott Holyoke Public Schools Publication CONNEXION Great-West Media Center CONNEXION Healthcare Society of American Archivists Greenwood Village, CO Holyoke, MA Newtown, PA Chicago, IL Kathy Abernethy Howard Mills Public Affairs Department Employee Communications High Construction Deloitte LLP San Diego Convention Center Takeda Pharmaceuticals U.S.A., Lancaster, PA New York, NY Corporation Inc. San Diego, CA Deerfield, IL MediaCorp Pte Ltd Jennifer M. Davis Singapore Georgia Defense Lawyers Corporate Communications David G. Gordon Association Department Washington Sea Grant Wells Fargo Advisors Team Atlanta, GA SHAZAM, Inc. Seattle, WA Johnston, IA Pace Communications Greensboro, NC Deborah Bone Russ Bleemer Gloucester County STC - Carolina Chapter Wiley T3 Publishing Community Education Cary, NC Hoboken, NJ Woodinville, WA Gloucester, VA UnitedHealthcare/OH-Carrot Wendy Goldstein William Baird Herb Gillen Advertising Vienna, VA Winthrop-University Hospital The Vanguard Group Columbus, OH Mineola, NY Maria N. Valvo Valley Forge, PA John Sandy Univera Healthcare Kerry Scott High Real Estate Group LLC Buffalo, NY WordSouth Lancaster, PA Rainsville, AL

6 5. Newsletter Writing 7. One to Two Person– 9. New Newsletters Wyntress B. Ware Produced Newsletters Ware & Associates, Inc. Kelly S. Kuntz, Driving Dynamics Fort Worth, TX Gisela V. McBride Paula Ludmann Newark, DE Country Meadows Retirement American Academy of Evelyn Jenkinson Communities Dermatology Western Connecticut Health Hershey, PA Schaumburg, IL Network 10. Most Improved Danbury, CT Dow Jones Content Lab Jennifer Loftus Newsletters New York, NY Astron Solutions New York, NY Carole Hayward Ric Edelman ASCD Magazines Edelman Financial Services C.F. Evans Construction Alexandria, VA & Journals LLC Orangeburg, SC Fairfax, VA Suzanne Rovick Brenda J. Proffitt Bank of America Steven E. Sacks CPA, ABC Clarity Communications Boston, MA 11. Magazines Moore Stephens North America, Albuquerque, NM & Journals - Print Inc. Buka Publications Craighall, South Africa Saddle Brook, NJ Wanda Cash Ragland, Joe Kelly Charles Mayo American Bankers Association Anita Dennis Donna Kutt Nahas ENSCO, Inc. Washington, DC South Nassau Communities Falls Church, VA Dennis Communications LLC Maplewood, NJ Hospital American University, Oceanside, NY Stephen M. Monroe, College of Arts and Sciences Education & Academic Affairs Jane Zarem Washington, DC Karienne Stovell Irving Levin Associates, Inc. Hospital for Special Surgery New York, NY Wiley Norwalk, CT Warren Miller, Karen Kramer Hoboken, NJ Berger Group of Companies KSBJ Educational Foundation James C. Flanigan Morristown, NJ Travelers Aid–Washington, D.C. Humble, TX Washington, DC Boy Scouts of America 6. Newsletter Design Geraldine Wang Irving, TX & Layout Kathryn C. Salamone, Mount Alvernia Hospital Singapore Jama Bowman Lavenia A. Norford Athens Regional Medical Center Trinitas Regional Medical Bridgewater HealthCare, Inc. Athens, GA Bonita Brodt Center Bridgewater Retirement Northwestern Memorial Elizabeth, NJ Community Steven E. Sacks CPA, ABC Hospital Bridgewater, VA Moore Stephens North America, Joan Hope Chicago, IL Inc. Wiley Catherine Patillo Saddle Brook, NJ Lauren Greene Hoboken, NJ The Compassionate Friends, NYU Langone Medical Center Inc. Patient News New York, NY Salt Lake City, UT Niagara Falls, NY 8. Green Newsletters Public Affairs Team Margaret Van Patten VIA Marketing Team Passport Health Plan Connecticut Sea Grant VIA Marketing Louise Poirier Louisville, KY Groton, CT Merrillville, IN Hart Energy Houston, TX Public Affairs Crothall Healthcare Abella Carroll U.S. Army Corps of Engineers Wayne, PA The Walt Disney Company Sandi Cain, Carri Jensen New York, NY Anaheim, CA Trade Show Executive Enlisted Association Oceanside, CA of the National Guard of the United States & GLC Custom Media Northbrook, IL

7 Nicholas Addison Thomas John H. Tibbetts Noelle A. Boughanmi Credit Union Association Entrepreneurs’ Organization South Carolina Sea Grant American Podiatric Medical of New York Alexandria, VA Consortium Association Albany, NY Charleston, SC Bethesda, MD Center for Educational CU Management Team Partnerships Lisa Yamada Amy Belice CUES Grand Valley State University Toyota Motor Sales Amy Belice Graphic Design Madison, WI College of Education Torrance, CA Cedar Rapids, IA Grand Rapids, MI Andrea Pearman Triangle Apartment Association Appraisal Institute Diversified Marketing Corporate Communications Raleigh, NC Chicago, IL Strategies Graybar Crown Point, IN St. Louis, MO USC Health Sciences Marge Scherer Public Relations & Marketing ASCD Lance Ritchlin Misti Huedepohl Los Angeles, CA Alexandria, VA Financial Planning Association Henry B. Tippie Denver, CO College of Business Jean Henscheid Ira Apfel City, IA Wiley Association for Financial Editor Hoboken, NJ Professionals Howard University Michael W. Fincham, Bethesda, MD Raven Padgett Sandy Rodgers Kerry Scott Maryland Sea Grant WordSouth Editorial Department Geoff Bilau, Jeff Ortiz, College Park, MD Rainsville, AL Association of Mike Flenniken Corporate Counsel IAPMO Ferdinand Mehlinger Washington, DC Ontario, CA Morgan State University Baltimore, MD 12. Magazines & Robert Cao-Ba Craig Causer, Janet Dudar, Journals - Print ASU Alumni Association Gail Schnitzer Pamela Sharif Over 32 Pages Tempe, AZ IEEE National Society Piscataway, NJ of Black Engineers Pat Jennette, APR Collin R. Bakse Alexandria, VA Allegheny West Magazine Bakse Graphic Design Judy Giannetto Imperial, PA Belleville, IL CPA Society Marilyn Ranson, Diane Barney Chicago, IL NorthBay Healthcare Christine Spiegel Hong Zhao Fairfield, CA Alpha Phi International Beaches Living Kerry & Sheana Firth Evanston, IL Toronto, ON InsideTrack Almanac Palo Alto Medical Foundation Vero Beach, FL Mountain View, CA American Airlines Publishing Chemical Heritage Foundation Fort Worth, TX Philadelphia, PA MathWorks Tom Farmer, Melissa Karsten Natick, MA Pitsco, Inc. Melissa Ladwig, Anne Elizabeth Powell Pittsburg, KS Mary Anne Kulchawik Civil Engineering Magazine McKnight’s Staff American Bar Association Reston, VA McKnight’s Long-Term Care SAE International Chicago, IL News Warrendale, PA The Conference Board Northfield, IL Brad Holt & GLC Custom Media San Diego Police Officers American Chamber of Northbrook, IL Association Commerce Executives San Diego, CA Alexandria, VA Anita Thompson Costco Wholesale E. Thomas Hall Ed Rutkowski Issaquah, WA SkillsUSA American Industrial Hygiene Leesburg, VA Association Falls Church, VA

American Library Association, Young Adult Library Services Association Chicago, IL

8 Marcia Passos Duffy, Maria Robertson 13. Magazines Penton Marketing Services Jodi Genest School Nutrition Association & Journals - Cleveland, OH Monadnock Table, LLC Oxon Hill, MD Electronic & Web Keene, NH George White Lorenzo Wilkins British Columbia RE/MAX NACVA SD33/Art Direction & Design Medical Journal Denver, CO Salt Lake City, UT Silver Spring, MD Vancouver, BC Joanna Lee-Miller Leadership for Student Gay-Lynn Carpenter CEO Advisors, LLC SPH Magazines Pte Ltd Activities Team Sigma Phi Epsilon Fort Wayne, IN Singapore NASSP Richmond, VA Reston, VA Gravure Association of America USTA / H.O. Zimman, Inc. Patrick Spencer Rochester, NY Lynn, MA National Pharmacy Technician Symantec Association San Ramon, CA Caitlin Switzer Michelle Franzen Martin Houston, TX The Montrose Mirror Wayne State University Mark Kruger Montrose, CO Alumni Association Sandra E. Shumway Syncrude Canada Ltd. Detroit, MI National Shellfisheries Edmonton, AB Oswego Alumni Association Association Oswego, NY Gil G. Noam Groton, CT Lori Marchetti Wiley Towson University SAGE Publications Hoboken, NJ Sylvia Adcock Towson, MD Thousand Oaks, CA NC State Alumni Association Raleigh, NC Janice M. Fink Elizabeth Pohland The University of Alabama 15. Magazine & Society for Technical Journal Writing Frank Belluscio National Alumni Association Communication New Jersey School Boards Tuscaloosa, AL Fairfax, VA Association Liz Massey Trenton, NJ Carmen Capone ASU Alumni Association The Walt Disney Company Tempe, AZ NISH/AbilityOne Burbank, CA 14. Custom-Published Vienna, VA Magazines & Journals Baxter Communications e2 Editorial and Design Team Hilversum, The Netherlands Penton Marketing Services Westinghouse Electric Co. American Council on the and the Cranberry Township, PA Teaching of Foreign Languages CDW and TMG Custom Media International Association Alexandria, VA Washington, DC of Wildland Fire Michael McGrath Cleveland, OH Wiley Kelly Faloon Mark Arend Hoboken, NJ BNP Media Conway Data, Inc. Stacey Moncrieff Deerfield, IL Norcross, GA REALTOR® Magazine Robert P. Schweihs Chicago, IL Willamette Management CDW and TMG Custom Media Rebecca Gonzalez Associates Washington, DC HEB Registry of Interpreters Chicago, IL San Antonio, TX for the Deaf Maureen Wisener Alexandria, VA Robert L. Cox and the Offset Feather River Hospital Peter Szatmary Printing Class Paradise, CA The Honor Society Tara Croft, Emily Uhland Winn Correctional Center of Phi Kappa Phi S&A Cherokee Winnfield, LA Imagination Publishing Baton Rouge, LA Cary, NC Chicago, IL Coleen M.F. Stern Stephani Hawkins Wolters Kluwer Health MediaCorp Pte Ltd Sabre Airline Solutions Ambler, PA Singapore Southlake, TX World Literature Today Paul Natinsky Norman, OK Natinsky Publishing Network Royal Oak, MI

AAA Traveler Magazine Pace Communications, Inc. Greensboro, NC

9 Publications Department 16. Magazine & Journal Jennifer Barlow, Ron Sklar Mike Santarini The Humane Society Design & Layout The Modern Magazine Xilinx, Inc. of the United States Morrisville, PA San Jose, CA Gaithersburg, MD American Society of Clinical Oncology Jen Smith The YGS Group Strategic Finance Staff Alexandria, VA Network Media Partners, Inc. York, PA IMA Hunt Valley, MD Montvale, NJ Marketing and Publishing Frank Lopez Services Team 17. One to Two Person– Katherine Judge The Army Historical Foundation NYU Langone Medical Center Institute of Scientific and Arlington, VA New York, NY Produced Magazines Technical Communicators & Journals Croydon, UK Arthritis Today AAA Traveler Magazine Arthritis Foundation Pace Communications, Inc. Sarah Reiss Ron Clark Atlanta, GA Greensboro, NC American Academy LOMA Resource of Anti-Aging Medicine Atlanta, GA Association of Christian Schools Tina Hay Boca Raton, FL International Penn State Alumni Association McKesson Corporation Colorado Springs, CO University Park, PA Beth Smiley Alpharetta, GA American Rose Society Warren Miller, Karen Kramer Publication Design, Inc. Shreveport, LA Sheri W. Greenhoe Berger Group of Companies Zionsville, PA Michigan State Medical Society Morristown, NJ Kenneth Spence, CFE East Lansing, MI Real Results Magazine Association of Healthcare Bert’s Big Adventure Dallas, TX Internal Auditors Michael Maiden Atlanta, GA Wheat Ridge, CO Monmouth University Anna Stubna West Long Branch, NJ Rebecca Gonzalez Ruffed Grouse Society Deanna Stewart, Janet Mundy HEB Coraopolis, PA Cal Poly Pomona Jen Smith San Antonio, TX Pomona, CA Network Media Partners, Inc. Jacob Sahertian Hunt Valley, MD Publications Department School of Life Sciences - Rocky Loessin, Arnie Creinin The Humane Society Arizona State University Harvest Moon Communications Pennsylvania State Association of the United States Tempe, AZ Addison, TX of Township Supervisors Gaithersburg, MD Enola, PA T3 Publishing Deann French, Rachel Romines Imagination Publishing Woodinville, WA Independent Insurance Agents Erin Young Chicago, IL of Illinois Phi Delta Kappa International Jesse Carreón Springfield, IL Bloomington, IN Mendy Charlton Texas A&M University - Inspirato Kingsville Thomas Martinelli Peggy Edwards Denver, CO Kingsville, TX Martinelli Slocum Publishing Professional Tennis Registry Poughkeepsie, NY Hilton Head Island, SC International Foundation of Laura Jo Boynton Employee Benefit Plans Timberlake Cabinetry Juliana Foo USANA Health Sciences, Inc. Brookfield, WI Winchester, VA MindLever Education Center Salt Lake City, UT Pte Ltd Lori Shields, Karen Stanwood United Stationers Singapore Karla Jackson Mindworks Communications & GLC Custom Media USF Alumni Association Thorofare, NJ Northbrook, IL Tampa, FL Bernard Chia Carmen Capone USTA / H.O. Zimman, Inc. Ministry of Defence, Singapore The Walt Disney Company Lynn, MA Singapore Burbank, CA

Daniella Thoren Charlita Shelton Wolters Kluwer Health Wiley Ambler, PA Hoboken, NJ

10 Wes Isley Sean Riley 20. New Magazines Coleman Cornelius Pace Communications PMT Magazine & Journals Colorado State University Greensboro, NC Paoli, PA College of Agricultural Sciences Claims and Litigation Fort Collins, CO Shirley LaCore Menno de Jong, Nancy Coppola Management Alliance Parade of Homes Publications, Society for Technical Deerfield, IL ELFA Communications Inc. Communication Department Hollister, MO Fairfax, VA Mendy Charlton Equipment Leasing and Inspirato Finance Association Courtney Accurti Denver, CO Washington, DC Pennsylvania State Association 19. Green Magazines of Boroughs The newsLINK Group, LLC Center for Educational Harrisburg, PA & Journals for the Partnerships Virginia Association Grand Valley State University Corporate Communications American Medical Writers of Community Banks College of Education The Scarborough Hospital Association Salt Lake City, UT Grand Rapids, MI Toronto, ON Rockville, MD Erin Young Cherryl Carlson SMC Business Councils Brilliant Star Magazine Phi Delta Kappa International H2U - Health to You LLC Pittsburgh, PA Evanston, IL Bloomington, IN Nashville, TN

University of Georgia Angelia Sia The Pohly Company Erin Young Graduate School Centre for Urban Greenery Boston, MA Phi Delta Kappa International Athens, GA & Ecology Bloomington, IN Singapore Bob Howard SAGE Publications Preservation Resource Center Kate Bachman Thousand Oaks, CA of New Orleans 18. Magazine Series FMA Communications New Orleans, LA Rockford, IL Jack Morgan Walt Albro Textile Rental Services Publication Design, Inc. American Bankers Association Anna Simpson Association Zionsville, PA Washington, DC Green Futures Magazine Alexandria, VA London, UK Christina Relacion British Columbia Laura Jean Whitcomb Scleroderma Foundation Medical Journal Margaret Coulombe, Upper Valley Life Danvers, MA Vancouver, BC Jacob Sahertian Hanover, NH School of Life Sciences - Ann Marie R. Harvie Marilyn Barnett Arizona State University U.S. Army Corps of Engineers, MARS Advertising Tempe, AZ New England District Southfield, MI 21. Most Improved Concord, MA Stratton Publishing & Magazines & Journals MRJ Editorial Staff Marketing, Inc. Samantha Cuozzo Mensa Education & Research for Professional Housing 911Media Wire Rope Exchange Foundation Management Association Burbank, CA Nashville, TN Arlington, TX Alexandria, VA Elmarie Jara, Angela Gwizdala Alaska Park Science Team Isabelle Cohen-DeAngelis American Bar Association National Park Service Wiley Chicago, IL & Alaska Geographic Hoboken, NJ Anchorage, AK American Medical Student Ciska de Kock Association Words’worth Sterling, VA Parkview, South Africa Steven P. Berchem, CSP American Staffing Association Alexandria, VA

Beth L. Fredrickson Bottom Line Marketing & Public Relations , WI

11 Magapapers 23. Custom-Published 26. One to Two Person– Lisa Mayles Magapapers & Produced Magapapers LifeShare & Newspapers Newspapers & Newspapers Elyria, OH

911Media Tony Illia Tom Peterson Burbank, CA Insight Communications Middlesex County College 22. Magapapers & Las Vegas, NV Edison, NJ Newspapers - Print Steve Smyth TriStar Publishing, Inc. Robin Vanderwerff, Jodee Kilroy Bonita Brodt Anne Hegland & Staff Overland Park, KS Lakewood Chamber of Northwestern Memorial of AAP News Commerce Hospital American Academy of Pediatrics Lakewood, CA Chicago, IL Elk Grove Village, IL 24. Magapaper & The Port Authority of New York CardioSource World News Staff Newspaper Writing & New Jersey American Medical 27. Most Improved New York, NY Communications Mark T. Michelson Magapapers & Manalapan, NJ Printing Impressions Magazine Newspapers Amanda Jackman Philadelphia, PA St. Joseph’s Health Care Cameron Bishop Aaron Phillips London Ascend Integrated Media Bridgette Blair TriStar Publishing, Inc. London, ON Overland Park, KS Public Citizen Overland Park, KS Washington, DC Ann Marie R. Harvie TCT Daily Editorial Staff Wiley-Blackwell U.S. Army Corps of Engineers, Cardiovascular Research Cardiology Today Editorial Staff Hoboken, NJ New England District Foundation SLACK Incorporated Concord, MA New York, NY Thorofare, NJ Ken Wood Jessica D. Smith Dr. David Pisetsky, Annual Reports Western Reserve Land Dallas Bar Association Dawn Antoline Conservancy Dallas, TX Wiley-Blackwell Novelty, OH Hoboken, NJ George Whitehurst 28. Annual Reports - Fredericksburg Regional Michelle Hogan Print 29. Annual Reports - Chamber of Commerce Wolters Kluwer Health New York, NY Print Over 32 Pages Fredericksburg, VA Lavenia A. Norford Bridgewater HealthCare, Inc. Shermaine Chan John Wiley & Sons Bridgewater Retirement Hoboken, NJ A.Plus Financial Press Limited 25. Magapaper & Community Sheung Wan, Hong Kong Bridgewater, VA Bill Roebuck Newspaper Design Machinery & Equipment MRO & Layout City of Glendale Concurrent Technologies Glendale, CA Toronto, ON Corporation Michael Tooke Johnstown, PA Special Services NAMGAR Winsted, CT Mindworks Communications Research Services Thorofare, NJ Cushman & Wakefield, Inc. Darrick Hurst, Michael Lanigan New York, NY NAU Office of Public Affairs Sandia National Laboratories Albuquerque, NM Northern Arizona University Marketing and Communications Flagstaff, AZ Department Idaho Housing and Finance Peabody Energy Association St. Louis, MO Boise, ID

12 Jonna MacDougall Office of Public Affairs Communications Department Brochures, Indiana University State University of New York Peel District School Board Robert H. McKinney at Oswego Mississauga, ON Manuals & School of Law Oswego, NY Reports Indianapolis, IN Communications - Creative Office of Public Affairs Services Megan Schade U.S. Department of Energy/ The United Church of Canada New York Methodist Hospital National Energy Technology Toronto, ON 35. Education & Brooklyn, NY Laboratory Training Brochures, Pittsburgh, PA Manuals & Reports Chris Williams 33. One to Two Person– TARDEC Henry Marnghitr Warren, MI Produced Annual 31. Annual Report Corecentric Reports Silver Spring, MD Walt Disney Parks and Resorts Writing Anaheim, CA IMPACT Technical Publications Jim Hussey Washington, DC Datron World Communications, ACT, Inc. Alex MacLennan Inc. Iowa City, IA World Wildlife Fund Randy Thompson Vista, CA Washington, DC New Jersey Association of Healthcare of Ontario Mental Health and Addiction Kim Freeman Pension Plan Agencies, Inc. Ford Motor Company Toronto, ON Mercerville, NJ 30. Annual Reports - Troy, MI Electronic & Web Susan Keen Flynn Megan Mallory Katrina Holt Keen Concepts, Inc. Pulmonary Hypertension National Maternal and Child Intergovernmental Relations Bay Village, OH Association Oral Health Resource Center & Public Information Unit Silver Spring, MD Washington, DC Community Development Steve Gogel Commission of the NYU Langone Medical Center Jennifer Kiffmeyer County of Los Angeles New York, NY Retirement Learning Center Monterey Park, CA 34. Most Improved Annual Reports Brainerd, MN Elena Fernandez Joe Medina, CPhT, BS Los Alamos 32. Annual Report Michael Maiden Pharmacy Neutron Science Center - Design & Layout Monmouth University Tech Lectures Los Alamos National Laboratory West Long Branch, NJ Denver, CO Los Alamos, NM Tamara Kowalski American Bar Association Virginia Blood Services Wesley Moir Jessy Jones, Sabrina Glover Chicago, IL Richmond, VA The University Martin Health System of Western Ontario Marketing & Communications Ani Markarian London, ON Stuart, FL Cal Poly Pomona Pomona, CA Keedra Carroll Public Relations The Vanguard Group Northern Virginia Dick De Ronne Wayne, PA Electric Cooperative Cass Community Social Manassas, VA Services Detroit, MI Wisconsin Institute of CPAs Brookfield, WI Public Affairs & Community Relations Cari Weller Rouge Valley Health System Goodwill Industries of Kentucky Toronto, ON Louisville, KY

Lockheed Martin Creative & Strategic Services Richland, WA

Susan Kelley The Maryland-National Capital Park & Planning Commission Upper Marlboro, MD

13 36. Marketing & Public 37. Public Service 39. Organization Shelly Fowler Relations Brochures, Brochures, Manuals Capability & Identity Clearwater Writing Inc. Manuals & Reports & Reports Materials Chandler, AZ

Janet D’Alesandro, SSO Program AICPA Communications Team Jean O’Leary Robert Taylor, Darin Peters CH2M HILL and AICPA Memorial Sloan-Kettering Academy of Medical-Surgical Department of Public Works New York, NY Cancer Center Nurses Baton Rouge, LA New York, NY Pitman, NJ Illinois College of Optometry Aleksandar Milojica Communications NYS Department Scott A. Weldon, MA, CMI, Community Foundation Illinois College of Optometry of Civil Service, Matt D. Price, MS, RHIA of Broward Chicago, IL Employee Benefits Division Baylor College of Medicine Fort Lauderdale, FL Schenectady, NY Houston, TX The newsLINK Group, LLC Community and for Van Cott Valerie M. Wise, Ph.D. Megan McGarvey Publishing Services Salt Lake City, UT Saks Fifth Avenue Carolina East Legal Services Society and Towers Watson New Bern, NC Vancouver, BC New York, NY

E’sprit Graphic Jorie Lee 40. Product & Traci Slot Communications, Inc. Northern Illinois University Software Manuals Tailwind Agency/Cigna Kennewick, WA Dekalb, IL Bloomfield, CT Carl Olson Hesston College IneoQuest Technologies, Inc. Employee Communications Marketing & Communications Mansfield, MA Takeda Pharmaceuticals U.S.A., Hesston, KS 38. Media Kits Inc. Jackson’s Marketing Group Deerfield, IL Paric Corporation Publications Department Jackson National Life Insurance O’Fallon, MO Association for the Denver, CO Rebecca L. DeLuccia Advancement of Hawthorne, NJ Kathy Malanowski Medical Instrumentation ProEdit Documentation Team Towson University Arlington, VA ProEdit, Inc. Towson, MD Cumming, GA Paul Dykstra 42. Member & Customer Materials Office of Public Affairs BNP Media Steven Winnefeld U.S. Department of Energy/ Troy, MI Safety Vision LLC Robert Cao-Ba National Energy Technology Houston, TX ASU Alumni Association Laboratory Drew Matthews, Chris Pirrone, Tempe, AZ Pittsburgh, PA Senna Shehadeh Brand Packaging 41. Employee & Cindy Nowack Susan Yugawa Troy, MI UnitedHealthcare University of Hawaii at Hilo Benefit Materials Phoenix, AZ Hilo, HI ESPN X Games Los Angeles, CA Robert K. Swatland American Capital, Ltd. Summit Business Media - Bethesda, MD Custom Media Centennial, CO Helen Box-Farnen Aon Hewitt Baltimore, MD

Jill Folan Aurora Health and Towers Watson Chicago, IL

14 43. Financial & 45. Meeting & 48. Green Materials Dr. Hugh Tyrwhitt-Drake Investment Materials Event Materials KMB Stacy Weidenmuller Hong Kong Ric Edelman Construction Financial Davis & Company Edelman Financial Services Management Association Glen Rock, NJ Harry G. Samuels LLC Princeton, NJ Learning Services Fairfax, VA Kimberly Lopez Bradenton, FL Education & Academic Affairs Ford Motor Company Kester Conrad Hospital for Special Surgery Troy, MI Jason Fitzgerald First Command Financial New York, NY Lockheed Martin Services Denton Lesslie Creative & Strategic Services Fort Worth, TX Teresa Zumwald SAIC Creative Communications Richland, WA Zumwald & Company and Technical Support Services Vanessa Bruskivage Englewood, OH Oak Ridge, TN Karen Black Great-West May 8 Consulting, Inc. Greenwood Village, CO Media, PA

Jackson’s Marketing Group 46. Catalogs, 49. Special Purpose Christopher Murphy Jackson National Life Insurance Directories & Guides Brochures, Manuals NAFSA: Association of Denver, CO & Reports International Educators David Paskey Washington, DC Academy of Nutrition Ruth Rosenberg and Dietetics Aguirre Division, JBS NCCI Holdings, Inc. 44. Health & Chicago, IL International, Inc. Boca Raton, FL Medical Materials under contract to USAID Michael Mitchell North Bethesda, MD Sheltering Arms Physical Communications & Patient Lofty Designs Rehabilitation Centers Information Department Huntsville, AL Donald Maxton Mechanicsville, VA American Society Continuum Health Partners of Clinical Oncology Cheryl Bradley New York, NY Sandra E. Shumway Alexandria, VA NASW Press University of Connecticut, Washington, DC Donato Pietrodangelo Marine Sciences Department Marc Sirockman Cuong Nhu Oriental Martial Groton, CT Artcraft Health Education NYS Department Arts Association Flemington, NJ of Civil Service, Tallahassee, FL Jens Dana, Matthew Nelson Employee Benefits Division Xactware Judy Harrington Schenectady, NY Elizabeth Carter Orem, UT Health Partners of Philadelphia Freelance Writing Solutions Philadelphia, PA Naperville, IL

Kate Wall Creative and the 47. Books & eBooks Creative & Design Services American Headache Society Georgia Department Mount Royal, NJ Susan L. Clayton, M.S. of Transportation American Correctional Atlanta, GA OptumHealth/Carrot Association Vienna, VA Alexandria, VA Jackson’s Marketing Group Jackson National Life Insurance JBS International, Inc. Sima Nasr Denver, CO Substance Abuse and ASCD Mental Health Services Alexandria, VA Chris Gent Administration, HHS Kissimmee Utility Authority North Bethesda, MD Lockheed Martin Kissimmee, FL Rockville, MD

Yvonne W. Pover Skardon Pover, Inc. Visual & Marketing Communications Alexandria, VA

Linda Waldon Arroyo Grande, CA

15 50. Most Improved PNNL HR Training & 52. Marketing & Brandy Wilson Brochures, Manuals Information Systems Public Relations CH2M HILL & Reports Battelle Electronic Media Boise, ID Richland, WA Ellen Musselman Gary C. Cassidy Donna Jaffee, Mercer, Adventist Frontier Missions Carolyn Ellis Corporate Synergies Group LLC Sara Swee, AECOM Berrien Springs, MI Brilliance Mastery Mount Laurel, NJ Los Angeles, CA Toronto, ON Strategic Communications Robert Pankratz, Pat Daley Lynne Harris, Vatrice Jones & External Relations Cognizant Interactive Learning Elsevier NISH Canadian Medical Protective Cognizant Technology Solutions Maryland Heights, MO Vienna, VA Association Groton, CT Ottawa, ON Marsh U.S. Consumer The Pohly Company Disney Cruise Line - Urbandale, IA Boston, MA NYS Department Internal Communications Team of Civil Service, Lake Buena Vista, FL Erin Boyle Employee Benefits Division SLACK Incorporated Schenectady, NY Driving Dynamics 53. Public Service Thorofare, NJ Newark, DE Electronic Media Bonni Graham Gonzalez Kimberly Lopez Scantron Corporation Gina Steiner 55. Multimedia San Diego, CA Ford Motor Company American Academy of Pediatrics Troy, MI Elk Grove Village, IL Publications University Housing Marketing Adele Sommers, Ph.D. Champaign, IL Global Blended Learning American Institute of CPAs, Solutions the Ad Council and Turbine Business Performance Inc. Atascadero, CA Sheryl L. Barbaro Milpitas, CA New York, NY The Vanguard Group Chris Basiaga, Jason Bramlette Valley Forge, PA Nancy Langton Judah Houser, Jason Reinhart New Level Partners, LLC Lockheed Martin Cisco WebEx University Rancho Cordova, CA Richard Fletcher Princeton, NJ Richland, WA Zaxby’s Franchising, Inc. Michelle Shaffran Athens, GA Kim Bilodeau Donna Snellings Tailwind Agency/Cigna Northern Virginia Ford Motor Company Bloomfield, CT Electric Cooperative Troy, MI Manassas, VA Electronic Media TinQwise Georgia Stelluto The Netherlands IEEE-USA Washington, DC Richard D’Sa 54. Electronic 51. Education & Toyota Motor Sales, USA, Inc. Publications Heather Maples, Phillip Cargo Training Electronic Torrance, CA Lockheed Martin Media Matthew Dembicki Creative & Strategic Services Bruce Haghighat American Association of Richland, WA Education Services Tricore Interactive, Inc. Community Colleges Marilyn Barnett Allscripts Healthcare Solutions, Princeton, NJ Washington, DC MARS Advertising Inc. Southfield, MI Atlanta, GA Michael D. O’Neill BioQuick Online News The Nation’s Health Kieran Miles Scarsdale, NY Washington, DC Ariad Communications Toronto, ON Esther Tanaka Cal Poly Pomona Rod J. Rohrich, M.D. Plastic and Reconstructive Ascensus Pomona, CA Surgery Brainerd, MN Dallas, TX

16 56. Slide Shows 58. Video Publications Mark Beagle, Josh Pfenning Tom Schuman, Matt L. Ottinger Lockheed Martin Indiana Chamber of Commerce Healthcare of Ontario Aaron Chang Richland, WA Indianapolis, IN Pension Plan Aaron Chang Productions Toronto, ON Solana Beach, CA Susan Polowczuk, Brian Summerfield Steven Martine REALTOR® Magazine Nate Thompson Linda Gladden Martin Health System Chicago, IL University of Minnesota, American Association Marketing & Communications Academic Support Resources of Orthodontists Stuart, FL Tim Eigo Minneapolis, MN St. Louis, MO State Bar of Arizona David Lynch Phoenix, AZ American Honda Motor Co., Inc. Massachusetts Deferred Torrance, CA Compensation SMART Plan UBM TechWeb and SAS 57. YouTube Boston, MA New York, NY Publications Cawood Communications Eugene, OR Ericka Mills, Doug Reale, USANA Health Sciences, Inc. Dennis Spaeth Ivan Dominguez Salt Lake City, UT CTE Publications Leila Ortega, Jason Bramlette National Association of Northbrook, IL Cisco WebEx University Criminal Defense Lawyers Lola Butcher Rancho Cordova, CA Washington, DC Wolters Kluwer Health Thom Gencarelli, New York, NY Michael Grabowski CAAT Pension Plan OncUView®tv Manhattan College - Communications Team West Conshohocken, PA Department of Communication Colleges of Applied Arts and Riverdale, NY Technology Pension Plan Demmy Calivas 60. Social Media Toronto, ON Projects In Knowledge, Inc. MOAA Webmaster Little Falls, NJ Dawn Glossa Military Officers Association Domtar American Society of of America Montreal, QC Karen Scally Anesthesiologists Alexandria, VA Site Prep Park Ridge, IL Jenni Baker, Troy, MI Jeff Rea, Jeff McGovern, Charlene Sarmiento Cawood Communications Jennelle Razz Goodwill Industries SPIE Newsroom/SPIE.TV Eugene, OR Office of Public Affairs, International SPIE State University of New York Rockville, MD Bellingham, WA Eric Barnett at Oswego Cleveland Metroparks Oswego, NY Marketing Communications Cleveland, OH Graybar Electric Mark Case St. Louis, MO 59. Blogs Theresa L. Houck Otter Tail Power Company Putman Media, Inc. Fergus Falls, MN Healthcare of Ontario American Society Itasca, IL Pension Plan of Clinical Oncology Jasmin Legatos Toronto, ON Alexandria, VA Allison Grange Spafax Canada, Inc. Upper Canada District Montreal, QC Bob Neubauer Mike Durkalec School Board In-Plant Graphics Cleveland Metroparks Brockville, ON John Karl Philadelphia, PA Cleveland, OH University of Wisconsin Scott Warne Sea Grant Institute Communications Department Garretson Resolution Group Warne Marketing + Madison, WI Kalamazoo Public Schools Cincinnati, OH Communications Kalamazoo, MI Toronto, ON Christy Petterson Ming-Jou Chen Georgia World Congress Center The Lexus Division of Toyota Atlanta, GA Motor Sales, USA, Inc. Torrance, CA

17 61. Facebook Pages 64. Green Websites Rod J. Rohrich, M.D. Electronic Media Plastic and Reconstructive More Birthdays Social Media Surgery American Cancer Society Marine Public Education Office Dallas, TX Boston, MA Delaware Sea Grant College 66. Websites Program Quesinberry and Associates Frank Cristiano Newark, DE Communications & Patient Seattle, WA Ariad Communications Information Department Toronto, ON Matthew Gaubert American Society Emmanuel Sullivan DM Petroleum Operations of Clinical Oncology TechCommU Imagination Publishing Harahan, LA Alexandria, VA Houston, TX Chicago, IL Ian Crawford Gillian Pon, Ph.D. Jennifer Whitenight Mike Petite, Lukasz Karpuk Geothermal Resources Council AOL.com The Vanguard Group MWW Group Davis, CA New York, NY Wayne, PA East Rutherford, NJ Pacific Northwest Caroline Hook Marjorie Radlo-Zandi Communications Department National Laboratory Bonnie Heneson VICAM, a Waters Business Palo Alto Medical Foundation Richland, WA Communications Milford, MA Mountain View, CA Owings Mills, MD Peabody Energy Valerie A. Canady Erin Young St. Louis, MO Larry Burditt Wiley Phi Delta Kappa International Central Michigan University Hoboken, NJ Bloomington, IN Beckie Jas Mount Pleasant, MI Region of Halton Serena Stockwell Oakville, ON Kris Kurtenbach Wolters Kluwer Health Collaborative Communications New York, NY 62. LinkedIn Sophia Dower Group Company Pages Words’worth Washington, DC Parkview, South Africa 67. Home Pages Heather Evans Dryden Flight Research Center Human Resources Association Edwards, CA of New York ICF International Fairfax, VA Trenton, NJ 65. Special Purpose In House Graphic Design Electronic Media and Cindy Lee Associates UBM TechWeb Williamson, NY New York, NY Nicole Durham 68. Microsites & Great-West Joanna Pineda Individual Web Pages Greenwood Village, CO Matrix Group International, Inc. ArthritisToday.org 63. Webinars Meniscus Educational Institute Arlington, VA Arthritis Foundation and Impact Education LLC Peter Damiri Atlanta, GA West Conshohocken, PA John von Brachel Multiple Sclerosis Association Merrill Lynch Crystal Gustavson of America Bonita Brodt Pennington, NJ ASU Alumni Association Cherry Hill, NJ Northwestern Memorial Tempe, AZ Hospital Danny Machado, Albino Matesic Chicago, IL MWW Group Anne Llewellyn East Rutherford, NJ Dorland Health Peabody Energy Plantation, FL St. Louis, MO

Robert Freedman REALTOR® Magazine Chicago, IL

18 Ryan Hanser 70. Site Design Greg Russo 74. New Websites Hanser & Associates & Illustration Joseph Gregory Design West Des Moines, IA San Diego, CA Web Content & Information Web Content & Information Strategy Team Ed Bierman Strategy Team Sheila McCallum American Institute of Palo Alto Medical Foundation American Institute of Sheila McCallum Fundraising Certified Public Accountants Mountain View, CA Certified Public Accountants Online Durham, NC Durham, NC South Africa Don Shearer Joyce Kuo The Vanguard Group FSA Management Group STC Technical Editing SIG Pace Communications Malvern, PA Louisville, KY Sanford, NC Greensboro, NC

Carolyn Allard Shawna Landers Ranger Kidwell-Ross Prudential Annuities, Wiley Great-West WorldSweeper.com The Center for Sales Excellence Hoboken, NJ Greenwood Village, CO Bow, WA Shelton, CT

Joanna Pineda Margaret A. Carter-Ward 69. Site Content Matrix Group International, 72. Financial Websites Reed Business Information Inc. New Providence, NJ & Writing Arlington, VA PR Newswire Michael Zodda New York, NY Alison Hau Kelly J. Sullivan The Vanguard Group The Creative Group Wiley Malvern, PA Donald Winters Menlo Park, CA Hoboken, NJ TD Ameritrade ECT.coop Staff Omaha, NE ECT.coop 75. Most Improved Arlington, VA 71. One to Two Person– Jean Fitzgerald Websites Produced Websites Time Inc. Content Solutions Tom Ceconi New York, NY Communications/IT HR 360, Inc. Anne Nordhaus-Bike Department Stamford, CT ANB Communications Katie McGlade American Association Chicago, IL The Vanguard Group for Public Opinion Research ICF International Wayne, PA Deerfield, IL Fairfax, VA Jennifer Loftus Astron Solutions Richard Sgaglio MJSA Journal New York, NY Burke Rehabilitation Center Attleboro Falls, MA 73. Special Purpose Websites White Plains, NY Heather Evans Terry Simzer, Allison Grange, Human Resources Association D Custom Health Advocate, Inc. Mark Calder of New York Dallas, TX Plymouth Meeting, PA Upper Canada District Trenton, NJ School Board Heleana Galvan Brockville, ON Eleanor B. Meredith Sacramento Area Sewer District Irving Levin Associates, Inc. Sacramento, CA Jeff Stratton Norwalk, CT Wiley Hoboken, NJ

19 The Mount Sinai Hospital 77. Marketing & Public UH Hilo Graphics Department Kathleen Sullivan New York, NY Relations Campaigns, University of Hawaii at Hilo Merck Programs & Plans Hilo, HI Whitehouse Station, NJ Rachael Bell New Jersey Society of CDW and TMG Custom Media Valerie Lorimer Kevin Scally Certified Public Accountants Washington, DC Wheaton Park District Monmouth University Roseland, NJ Wheaton, IL West Long Branch, NJ Margaret Armstrong, Port of Seattle Loren Rice OneAmerica Seattle, WA Indianapolis, IN Center for Information 78. Public Service Management Campaigns, Programs Tara Camacho-Lopez and Educational Services Kirk Maurer Sandia National Laboratories Florida State University & Plans The Vanguard Group Albuquerque, NM Tallahassee, FL Wayne, PA The Marcus Group, Inc. Beth Cavanaugh, Blake Jones Jeff Jacomowitz and Little Falls, NJ Woodmen of the World Life Dan Klores Communications Insurance Company Theresa Daus-Weber 80. Member Continuum Health Partners & Customer Omaha, NE New York, NY TeleTech Global Pre-sales Engineering Communications CUES Marketing Team Englewood, CO Credit Union Executives Society Georgia Gofis Campaigns, Madison, WI Steven Clark Academy of Nutrition Programs & Plans The Walt Disney Company and Dietetics Alex Hess, Anna Kummer Burbank, CA Chicago, IL Elsevier, Inc. Maryland Heights, MO Ann Schreiber 76. Education & SkillsUSA 79. Employee & Benefit Leesburg, VA Training Campaigns, Hilton Hotels & Resorts Communications Programs & Plans McLean, VA Chrissy Kiernan Marsh U.S. Consumer Nader Rifai AICPA 81. Financial Urbandale, IA American Association for New York, NY Campaigns, Programs Clinical Chemistry & Plans MMS Education Washington, DC Participant Marketing Newtown, PA Alere Health Mona Grizio, Kat Wong Jane L. Hillhouse McKinney, TX GamePlan Financial Marketing, Sheltering Arms Physical Hillhouse Graphic Design LLC Rehabilitation Centers Kingsport, TN Helen Box-Farnen Woodstock, GA Mechanicsville, VA Aon Hewitt JBS International, Inc. Baltimore, MD Prudential Annuities, Amy Trainor under contract to the National Advanced Planning & Solutions SPARK Publications Institutes of Health Gary C. Cassidy Shelton, CT Matthews, NC NIDA Physicians Outreach: Corporate Synergies Group LLC Research to Practice Team Mount Laurel, NJ La Tanya Hayes Marketing & North Bethesda, MD Transamerica Retirement Communications Team Sarah Flanagan Silcott Services St. Michael’s Hospital Karen Edgar Great-West Los Angeles, CA Foundation Tilcon New York Inc. Greenwood Village, CO Wharton, NJ Toronto, ON Will Henderson Ana Constantinescu Kathy Young Indiana University Health The University of Chicago The Vanguard Group Ball Memorial Hospital Booth School of Business Malvern, PA Muncie, IN Chicago, IL Joanne Dietch Joanne Dietch, Inc. Los Angeles, CA

20 82. Health & Medical FSA Management Group 86. Green Campaigns, Writing Campaigns, Programs Louisville, KY Programs & Plans & Plans Jason Fitzgerald, Alan Manning Participant Marketing Kathy Kachele SAIC Creative Communications 88. Education & Alere Health Lockheed Martin and Technical Support Services Training Writing McKinney, TX Creative & Strategic Services Oak Ridge, TN Richland, WA Virginia O’Neill, Pat Shutterly Jennifer Wellman American Bankers Association, Ariad Communications Sharon Moen, Chris Benson, ABA Trust & Investments Toronto, ON Debbie Bowen 87. Special Purpose Washington, DC Minnesota Sea Grant Campaigns, Programs Niko Triantafillou, Amy Breen Duluth, MN & Plans Sherril Danks Citi and Mercer Harmonic Inc. New York, NY Dave Rector Baylor Health Care System Beaverton, OR MRC Medical Communications Dallas, TX Terri Knapp Emerson, NJ The newsLINK Group, LLC Elsevier, Inc. LCDR Jennifer Cragg, for the Utah Association of Maryland Heights, MO Kristy A. Offenburger LN1 Ru Li, Public Charter Schools SMU Dedman School of Law STS2 Antwan Haywood Salt Lake City, UT Ronda Wilburn Dallas, TX Commander, Martin Health System Submarine Group 2 Peggy Edwards Marketing & Communications Groton, CT Professional Tennis Registry Stuart, FL Hilton Head Island, SC 84. Government Matthew Schmiedl Agency Iva Keene, ND Meister Media Worldwide Julie E. Sharp Natural Fertility Prescription Communications Willoughby, OH Vanderbilt University Verbier, Valais Hendersonville, TN Switzerland JBS International, Inc. Community Relations & Office of Juvenile Justice Marketing Department Jennifer Topolsky Sally Mildren, and Delinquency Prevention, Peninsula Regional The Vanguard Group Kristin Monasmith U.S. Department of Justice Medical Center Valley Forge, PA Shriners Hospitals for Children North Bethesda, MD Snow Hill, MD - Spokane Spokane, WA Pennsylvania School Boards Association 89. Marketing & Public 85. Total Publication Relations Writing Jennifer Cresap Programs Mechanicsburg, PA UnitedHealthcare Fargo, ND Prudential Annuities, Lisa A. Bastian, CBC Laura Jean Whitcomb Advanced Planning & Solutions Bastian Public Relations 9Dot Publishing LLC Risa Wilson Shelton, CT San Antonio, TX Hanover, NH WellCare Health Plans, Inc. Tampa, FL Nicholas Smith, Michael Corcoran CAAT Pension Plan Jayshree Somani Bloomberg L.P. Communications Team Rouge Valley Health System New York, NY Colleges of Applied Arts and Toronto, ON 83. Meeting & Event Technology Pension Plan Marisa Vancos Campaigns, Programs Toronto, ON La Tanya Hayes Direct Supply & Plans Transamerica Retirement Milwaukee, WI NATA Communications Team Services National Athletic Trainers’ American Council on the Los Angeles, CA Association Teaching of Foreign Languages Dallas, TX Alexandria, VA Olivia Belter Univera Healthcare The newsLINK Group, LLC Colorado State University Buffalo, NY for Van Cott Division of External Relations Salt Lake City, UT Fort Collins, CO

21 Juliette Weiland Kim Howard Mary Lord Bill Krueger J. Weiland, Slice & Co. Association of American Society for NC State Alumni Association Waxhaw, NC Corporate Counsel Engineering Education Raleigh, NC Washington, DC Washington, DC Michele Drayton Pam Smith Turnaround Management Jennifer Loftus ACC Docket North Carolina Sea Grant Association Astron Solutions Association of Raleigh, NC Chicago, IL New York, NY Corporate Counsel Washington, DC Elise Hacking Carr Jacqueline Vance Print Professional McKnight’s Long-Term Care Daniel L. Crouch Philadelphia, PA 90. Public Service News CAMICO IMPACT Writing Northfield, IL San Mateo, CA Heather Clark Sandia National Laboratories Communications Department Kyle Richardson Patricia L. Harman Albuquerque, NM American Academy Promo Marketing Cleaning & Restoration of Pediatric Dentistry Philadelphia, PA Magazine Sandra Guy Chicago, IL Restoration Industry Society of Women Engineers Robin Hardman Association Cleveland Heights, OH Angela Hopp Robin Hardman Rockville, MD American Society Communications Sean Gillia, Jean Fitzgerald for Biochemistry and Ridgewood, NY Barry Bottino Time Inc. Content Solutions Molecular Biology Gannett Healthcare Group New York, NY Rockville, MD Lore McManus Solo Hoffman Estates, IL Strategic America Dan Miller West Des Moines, IA James McCaffrey Toyota Motor Sales, USA, Inc. Torrance, CA 91. Web Writing The Green Sheet, Inc. David Thomas, Allison Grange, Santa Rosa, CA Mark Calder Janet Nodar Clifton Barnes Upper Canada District Bruce Ingram UBM Global Trade CB3Media School Board Izaak Walton League of America Newark, NJ Cary, NC Brockville, ON Gaithersburg, MD Janie Blankenship Kevin Wilcox Sara Schreiber VFW Magazine Civil Engineering Magazine Law Enforcement Technology Kansas City, MO Reston, VA 93. Feature Writing Fort Atkinson, WI Carmen Capone AARP VIVA Mike Allegra The Walt Disney Company 92. Blog Writing Washington, DC The Lawrenceville School Burbank, CA Lawrenceville, NJ Cathy McNamara George Ruiz, M.D. Jacob Molyneux Academy of General Dentistry Washington Hospital Center American Journal of Nursing Sue Martin Chicago, IL Washington, DC New York, NY Lockheed Martin Creative & Strategic Services Katherine House Julie Jacobs Heather Grzelka Richland, WA American Chamber of Scotch Plains, NJ Art of Prose Commerce Executives St Petersburg, FL Christopher Murphy Alexandria, VA NAFSA: Association of International Educators Alyssa Martino Washington, DC American College of Radiology Reston, VA Debi Wilson NAMGAR Winsted, CT

Edith Rianzares National Society Daughters of the American Revolution Washington, DC

22 94. How-to Writing William Ehart 96. Interviews & Leilani Rangel CEO Update Personal Profiles SHPE Magazine Jacklyn P. Boice Washington, DC Newport Beach, CA Association of Fundraising Cathy McNamara Professionals Michael W. Kahn Academy of General Dentistry Karen Carlson Arlington, VA ECT.coop Chicago, IL SIU School of Medicine Arlington, VA Springfield, IL Cognizant Interactive Allison Torres Burtka Cognizant Technology Solutions Jennifer Nunez American Association Karla Jackson Tamil Nadu, India Gazette Chicago for Justice USF Alumni Association Chicago, IL Washington, DC Tampa, FL Cathy Streiner The Corporate Pen Kimberly Jenkins Rajendrani Mukhopadhyay John J. Fried Fleming Island, FL National Association of American Society The Vanguard Group State Boating Law for Biochemistry and Malvern, PA Paul Baldwin Administrators Molecular Biology Humana/SOIT Communications Lexington, KY Rockville, MD Jennifer Hicks Louisville, KY Woodshop News Lynne Harris, Vatrice Jones Robert King Dayville, CT Erin Young NISH Association for the Phi Delta Kappa International Vienna, VA Advancement of Bloomington, IN Medical Instrumentation Jason Sowards Arlington, VA 97. Regular Noria Corporation Departments Tulsa, OK Kelly Mahon & Columns 95. News Writing Association of American Kathleen M. Beans Medical Colleges AACN Critical Care Nurse Romano Peluso, CCTS The Risk Management Washington, DC Aliso Viejo, CA American Bankers Association, Association ABA Trust & Investments Philadelphia, PA Tim Lynch Donald E. Tepper Washington, DC Cal Poly Pomona American Physical Therapy Ryan Gray Pomona, CA Association: Brett Hansen School Transportation News PT in Motion American College of Radiology Magazine Mark Berry Alexandria, VA Reston, VA Torrance, CA College of Charleston Charleston, SC Howard Mills Lynne Shallcross Gina Brockenbrough Deloitte LLP American Counseling SLACK Incorporated Michael Blum New York, NY Association Thorofare, NJ Marine Corps League Alexandria, VA Merrifield, VA Keyana Tennant Beth Rosenberg IEEE Thomas Grose Soundings Trade Only Elizabeth Newman Piscataway, NJ American Society for Derwood, MD McKnight’s Long-Term Care Engineering Education News Patricia M. Burgio, APR Washington, DC Mark Calder Northfield, IL Lancaster Central School Upper Canada District District Brad Pokorny School Board Ridgway Kennedy Lancaster, NY Bahá’í International Brockville, ON New Jersey Society of Community Certified Public Accountants New York, NY Fay Ellis Roseland, NJ Wolters Kluwer Health New York, NY Lynne Harris, Vatrice Jones NISH Kevin Graham Vienna, VA Xcel Energy Denver, CO Gary Halpern The PhotoMedia Group, Inc. Seattle, WA

23 Jennifer Miller George W. Sledge, Jr., M.D. 99. Financial & 100. Health & McKesson Corporation Wolters Kluwer Health Investment Writing Medical Writing Alpharetta, GA New York, NY Deanne Gage AACN Critical Care Nurse Nancy McKellar, Fred Minnick Advocis Aliso Viejo, CA Katherine C. Cowan Prospect, KY Toronto, ON NASSP in cooperation with AARP VIVA NASP Leslie Callaway, CRCM, CAMS, Washington, DC Reston, VA 98. Editorial & Jerry Becker American Bankers Association, Jonathan Rollins Thad Plumley Advocacy Writing ABA Bank Compliance American Counseling National Ground Water Washington, DC Association Association Sandy Smith Alexandria, VA Westerville, OH EHS Today Don Wilson, CFA, CFP Cleveland, OH Brightworth Arthritis Today Wes Isley Atlanta, GA Arthritis Foundation Pace Communications Flow Control Magazine Atlanta, GA Greensboro, NC Philadelphia, PA Shahin Shojai Capco Martha Vockley Joan Richardson Lila Ivey London, UK Association for the Phi Delta Kappa Hospice of Marion County Advancement of Bloomington, IN Ocala, FL Mark Tarallo Medical Instrumentation CEO Update Arlington, VA The Pohly Company John O’Connor Washington, DC Boston, MA McKnight’s Long-Term Care Leah Lawrence News Dow Jones Content Lab CardioSource World News Anna Stubna Northfield, IL New York, NY Wilmington, DE Ruffed Grouse Society Coraopolis, PA Mike Janes Michelle Stanford Lisa James Sandia National Laboratories Great-West Energy Times Cindy Woods Livermore, CA Greenwood Village, CO Melville, NY The Scarborough Hospital Toronto, ON James Jeng, M.D. Larry Gray Thomas Frey Washington Hospital Center Institutional Real Estate, Inc. Frey Communications, LLC Patrick Spencer Washington, DC San Ramon, CA Plymouth, MI Symantec San Ramon, CA Susan Hershberg Adelman, M.D John von Brachel Susan M. Rapp Wayne County Medical Society Merrill Lynch Orthopaedics Today Europe Darlene Gudea of Southeast Michigan Pennington, NJ Thorofare, NJ Trade Show Executive Detroit, MI Oceanside, CA Sarah Tuff Stephanie Hobby Trudy Banta Pace Communications Sandia National Laboratories Jay Hamburg Wiley Greensboro, NC Albuquerque, NM Walt Disney World Resort Hoboken, NJ Lake Buena Vista, FL T3 Publishing Amy E. Hamaker Michael T. Cudnik, M.D., Woodinville, WA USC Health Sciences Frances Hesselbein Mark L. DeBard, M.D. Public Relations & Marketing Wiley Wolters Kluwer Health Ian Prior, Jean Fitzgerald Los Angeles, CA Hoboken, NJ New York, NY Time Inc. Content Solutions New York, NY Sara Reeve USC Health Sciences Colleen Gallagher Public Relations & Marketing The Vanguard Group Los Angeles, CA Malvern, PA Mary LaRusso Wiley Hoboken, NJ

24 Daniella Thoren 104. Technology & Priscilla Knight Doug Brunk Wolters Kluwer Health Science Writing Northern Virginia Ob.Gyn. News Ambler, PA Electric Cooperative Rockville, MD Liz Massey, Lee Gimpel Manassas, VA Gretchen Henkel ASU Alumni Association Rita Boland, George I. Seffers, Writing and Editorial Tempe, AZ Carol J. Forrest Max Cacas Consulting Rose Hill Communications, Inc. Signal Magazine Los Osos, CA Michael Corcoran Wheaton, IL Fairfax, VA Bloomberg L.P. New York, NY Patti Koning UMDNJ Magazine Sandia National Laboratories Publications Staff 101. Speech & Frank Latino Livermore, CA University of Medicine and Script Writing Festo USA Dentistry of New Jersey Itasca, IL Sandra R. Sabo Newark, NJ Boe Workman Mendota Heights, MN AARP Jonathan Kozlowski Richard K. Kolb Washington, DC Law Enforcement Technology Meredith Holmes VFW Magazine Fort Atkinson, WI Society of Women Engineers Kansas City, MO Crystal A. Milazzo Cleveland Heights, OH American Academy of Pediatrics Dennis Spaeth Carmen Capone Mundelein, IL M2 Media Co. School Transportation News The Walt Disney Company Northbrook, IL Magazine Burbank, CA Dana Jensen STN Media Group Lockheed Martin Kitty Fahey Torrance, CA Bryn Nelson, Ph.D. Richland, WA NOAA Coastal Services Center Wiley-Blackwell Charleston, SC Christine Esposito Hoboken, NJ Stanley Dambroski Terracom Public Relations U.S. National Weather Service Pace Communications, Inc. Chicago, IL Ranger Kidwell-Ross Silver Spring, MD Greensboro, NC WorldSweeper.com Ellen Ogdin Bow, WA Teresa Zumwald Michael Cornnell The Vanguard Group Zumwald & Company Print Professional Valley Forge, PA Englewood, OH Philadelphia, PA 107. Special Purpose Writing Neal Singer 106. Writing Series Sandia National Laboratories 102. Sports Writing Sue Sobczak-Bryan Albuquerque, NM Volta Voices AGEISS Inc. Peggy Edwards Alexander Graham Bell Evergreen, CO Professional Tennis Registry Marketing & Product Teams Association for the Deaf VUE Software Hilton Head Island, SC and Hard of Hearing ACC Docket Coconut Creek, FL Washington, DC Association of Corporate Counsel Isabelle Cohen-DeAngelis Donald Bilodeau Washington, DC 103. Technical Writing Wiley Ariad Communications Hoboken, NJ Toronto, ON Patricia L. Harman Cognizant Interactive Cleaning & Restoration Cognizant Technology Solutions D. Teddy Diggs Magazine Tamil Nadu, India 105. Green Writing EDUCAUSE Restoration Industry Louisville, CO Association Isabelle Cohen-DeAngelis Rockville, MD Wiley Staci Giordullo Hoboken, NJ Angie’s List Magazine Indianapolis, IN Howard J. Schultz Integrated Marketing Services Louise Poirier Schaumburg, IL Hart Energy Houston, TX

25 Todd L. Herman CUES Marketing Team 110. Illustration 112. Covers Todd Herman Associates Credit Union Executives Society & Typography Greensboro, NC Madison, WI Carlos J. Soto CUES Marketing Team American Counseling Danica Tormohlen Janice Comes Credit Union Executives Society Association Trade Show Executive Davis & Company Madison, WI Alexandria, VA Oceanside, CA Glen Rock, NJ Jackson’s Marketing Group Maureen Shawn Kennedy Kimberly Gasda Howard Prince, Jackson National Life Insurance American Journal of Nursing Wolters Kluwer Health Timothy Wilkinson Denver, CO New York, NY Ambler, PA Elayn Hunt Correctional Center St. Gabriel, LA Lynne Woychik The American Society Military Officers Association for Clinical Pharmacology Rosie Haller 108. Best Rewrites of America & Therapeutics Journalistic, Inc. Alexandria, VA Alexandria, VA Durham, NC Carla Kemp James Provost Stacie Anne Harrison American Academy of Pediatrics Margie Shimabukuro Pace Communications/ American Society for Elk Grove Village, IL MCCS Marketing Branch AAA Living Engineering Education FPO, AP Greensboro, NC Washington, DC Publications & Communications CARF International Andreau Blanchard Joanna Lee-Miller Laura Vander Hoek Tucson, AZ Mercer SPH Magazines Pte Ltd Appaloosa Journal New York, NY Singapore Moscow, ID Bethany Haile Hektoen International Lynne Woychik Scott Warne Jacklyn P. Boice Chicago, IL Military Officers Association Warne Marketing + Association of Fundraising of America Communications Professionals Kevin McLaughlin Alexandria, VA Toronto, ON Arlington, VA The Risk Management Association Lisa Schnabel Robert Cao-Ba Philadelphia, PA NASSP ASU Alumni Association Reston, VA 111. Infographics Tempe, AZ Design & Kathryn Buettner Willona Sloan Jeff Roth Northern Illinois University ASCD Civil Engineering Magazine Illustration DeKalb, IL Alexandria, VA Reston, VA

Larry Williams, Erin Lucas Heath Showalter Cheryl Bradley Pace Communications Lockheed Martin NASW Press 109. Design & Layout Greensboro, NC Creative & Strategic Services Washington, DC Richland, WA Erik Mausser Communications Department Randy White Bloomberg L.P. Peel District School Board The Mount Sinai Hospital National Council New York, NY Mississauga, ON New York, NY of Teachers of Mathematics Reston, VA Drew Matthews, Bonnie Moore Pace Communications, Inc. Tammie Gizicki, Randy Green Public Affairs Council Greensboro, NC Jeff Strohm BNP Media Washington, DC Northern Illinois University Troy, MI DeKalb, IL Carmen Capone Jeff Roth The Walt Disney Company Civil Engineering Magazine Burbank, CA Reston, VA Leah Brokenbek Gina Garcia Westinghouse Electric Co. County College of Morris Cranberry Township, PA Randolph, NJ

26 PM Engineer Connie Conklin 115. Identity & Graphic 118. Calendars Deerfield, IL Society of Women Engineers Standards Materials Cleveland Heights, OH Laura Jesberg Stowaway Magazine Jamie Roberts American Paint Horse Provo, UT Karen Holub Conservation Services Group Association State Bar of Arizona Portland, OR Fort Worth, TX Carmen Capone Phoenix, AZ The Walt Disney Company Marketing Communications Robin Hicks Burbank, CA Laura Jo Boynton Graybar Electric Aon Hewitt Timberlake Cabinetry St. Louis, MO Winston-Salem, NC Theresa Steltzer Winchester, VA Wolters Kluwer Health Visual Design Team Patricia M. Burgio, APR New York, NY TMG Custom Media and Morgan Drexen Lancaster Central School Independent Insurance Agents Costa Mesa, CA District & Brokers of America Lancaster, NY 113. Spreads Washington, DC Heleana Galvan Sacramento Area Sewer District Catherine Zlomek Sacramento, CA National Association of 911Media Criminal Defense Lawyers Burbank, CA 114. Photography Candice Kiel Washington, DC The Write Type Judi Connelly, Chris Buzelli Brenan Sharp Reno, NV Rory Joyce ASCD ABA Journal New Jersey Sea Grant Alexandria, VA Chicago, IL Consortium Fort Hancock, NJ Warren Miller, Karen Kramer Tom Zasadzinski 116. Print Ads Berger Group of Companies Cal Poly Pomona & Advertorials Caren Batzer Morristown, NJ Pomona, CA St. John’s University Joseph Warton Queens, NY Imagination Publishing John von Brachel American Society for Chicago, IL Merrill Lynch Engineering Education Pennington, NJ Washington, DC Isabella Mathews 119. Green Design National Association of Peter Hutson Erik Mausser & Illustration ® REALTORS - NC State Alumni Association Bloomberg L.P. ® REALTOR Magazine Raleigh, NC New York, NY Erik Mausser Chicago, IL Bloomberg L.P. NFL / H.O. Zimman, Inc. Michael Peel New York, NY Anne Loftin Weston Lynn, MA State Bar of Arizona Pace Communications Phoenix, AZ Candice Taylor Greensboro, NC Pace Communications, Inc. Military Officers Association Greensboro, NC of America Alexandria, VA Randy Montoya 117. Posters Sandia National Laboratories & Displays Frank Ruopoli Albuquerque, NM NOAA Coastal Services Center Chris Gent Charleston, SC Kissimmee Utility Authority Kissimmee, FL

Jeff Flora, Jason Reinhardt 120. Special Purpose Lockheed Martin Design & Illustration Creative & Strategic Services Richland, WA Marc Sirockman Artcraft Health Education Sylvia Westgard Flemington, NJ Township High School District 214 Erik Mausser Arlington Heights, IL Bloomberg L.P. New York, NY The Vanguard Group Valley Forge, PA Tiffany Roskamp-Bunt University of Montevallo Montevallo, AL

27 121. Best Redesigns David B. Dobson 123. One-of-a-Kind - 125. One-of-a-Kind - Institute of Electrical & Electronic Publications Education & Training Colleen Rodriguez, Cathay Zipp, Electronics Engineers - Publications Joe Mendoza Aerospace & Electronic Systems Anne Perusek Colorado State University Society Society of Women Engineers PNNL HR Training & Fort Collins, CO Chevy Chase, MD Cleveland Heights, OH Information Systems Battelle Wendy Brandon Patricia M. Burgio, APR Richland, WA Marine Corps Community Lancaster Central School Services Okinawa District 124. One-of-a-Kind - Kris Kurtenbach FPO, AP Lancaster, NY Custom-Published Collaborative Communications Publications Group Chris D’Elia Community and Washington, DC Signal Magazine Publishing Services Nadia Keung Fairfax, VA Legal Services Society Ariad Communications Sarah Risley Vancouver, BC Toronto, ON Diablo Canyon Power Plant, Stratton Publishing & Pacific Gas & Electric Marketing Inc. Jason Fitzgerald Marjorie Thomas Arroyo Grande, CA for Association for Healthcare Lockheed Martin Cleveland Metroparks Philanthropy Creative & Strategic Services Cleveland, OH High Tide Press, Alexandria, VA Richland, WA a division of Trinity Foundation Marian Calabro New Lenox, IL U.S. Army Acquisition Support Mills-Peninsula Health Services CorporateHistory.net LLC Center Mountain View, CA Hasbrouck Heights, NJ Terri Hallesy Fairfax, VA Illinois-Indiana Sea Grant Office of University Omari Breakenridge Program, Michael Steadman Development & Florida-Caribbean Cruise University of Illinois The Vanguard Group Alumni Relations Association Urbana, IL Malvern, PA Penn State Milton S. Hershey Pembroke Pines, FL Medical Center and Amy Franko Penn State College of Medicine Corporate Communications Impact Instruction Group Hershey, PA Graybar Hilliard, OH One-of-a-Kind St. Louis, MO Publications Public Affairs Department San Diego Convention Center Jennifer Miller Corporation Mindworks Communications 126. One-of-a-Kind - San Diego, CA Thorofare, NJ Marketing & Public 122. One-of-a-Kind - Relations Publications Print Publications Dictionary Production Team Cody Weber Storage Networking Industry NYU Langone Medical Center Thomas Martinelli Association Angie’s List Magazine Staff New York, NY Martinelli Slocum Publishing San Francisco, CA Angie’s List Magazine Poughkeepsie, NY Indianapolis, IN Summit Business Media - Cyndie Buckle Custom Media Kristie Jones Texas Tech University Ronald Lana Centennial, CO Pardee Hospital Hospitality Services Art Institute of California - Hendersonville, NC Lubbock, TX Inland Empire Brenda Beaudette San Bernardino, CA Upper Canada District Dana Ausec Venetia L. Miles School Board USA Hockey, Inc. Township High School Darla Pagliari Brockville, ON Colorado Springs, CO District 214 Clearwater Writing, Inc. Arlington Heights, IL Chandler, AZ Fay Ellis Steven M. Titunik Wolters Kluwer Health Virginia Department of Brett DeBoer, New York, NY Transportation Courtney Lehmann Alexandria, VA University of the Pacific Stockton, CA

Alayna G. Riggins Walt Disney World Eyes & Ears Lake Buena Vista, FL

28 127. One-of-a-Kind - Health & Medical Publications

Len Boswell American Cancer Society Atlanta, GA

Arthritis Foundation Atlanta, GA

Carole Szpak National Association of Psychiatric Health Systems Washington, DC

128. One-of-a-Kind - Government Publications

Cameron Bishop Ascend Integrated Media Overland Park, KS

Michelle Stanford Great-West Greenwood Village, CO

Susan Kelley The Maryland-National Capital Park & Planning Commission Upper Marlboro, MD

129. One-of-a-Kind - Technology & Science Publications

Keyana Tennant IEEE Piscataway, NJ A note on format: ■ WGBH Educational Foundation Grand Awards are listed alphabetically by organization, within each Boston, MA main category. ■ Grand Award winners are shown either in for profit or nonprofit subcategories, based on the entering organization. So, in some cases, a nonprofit Grand Award-winning publication may be listed in a for 130. One-of-a-Kind - profit subcategory if, for example, it was entered by a for profit ad ‘Green’ Publications agency which actually produced the publication. ■ Awards of Excellence are listed alphabetically by organization name, SPARK Publications within each individual category. Matthews, NC Awards for individuals without an organization name are listed alphabetically by last name at the end of the entry category. ■ Organization names appear in the format and style used by entrants. - 30 - To order additional award certificates for co-workers and contributing vendors, see the order form on the next page, or on the back page of this brochure. Photocopy as necessary. You also may download and print the order form (pdf file) from www.apexawards.com/orderapexcertificates.htm. ➪ 29 Order Form: APEX 2012 ADDITIONAL Certificates Your chance to give a “pat on the back” to deserving staff, freelancers and vendors.

If you won an APEX 2012 Award (or Awards), you may want to order additional award certificates—for yourself, or for 4. Payment must accompany order. other staff, departments or organizations, vendors and ❐ Check enclosed (in U.S. funds, drawn on a U.S. bank) freelancers who helped produce the winning entries. To place your order for extra certificates, simply fill Charge my ❐ Visa ❐ MasterCard ❐ American Express out this form. Make sure to type or print clearly. Card #______Name on card:______1. Clearly type or print the EXACT wording you’d like Expiration date: ______for additional certificates—names, titles, company, etc. Signature:______☛ Best method: Attach photocopies of your original certificate(s) with changes marked. 5. Mail my certificate(s) to: 2. Here is the copy for my additional certificates Clearly write your mailing address, or attach your business card. order: We’ll mail your certificates to the exact address you provide.

______Name:

______Org:

______Address:______

______City/State-Prov./Zip:______

______Phone:______

______E-mail: Sample Certificate Copy: Most Improved Newsletters (entry category) The Ace Reporter (entry title) Judy Smith (name of staff person) 6. Mail this order form, with payment, to: Publications Manager (job title) APEX 2012 Additional Certificates Ace Software, Inc. (name of organization) Communications Concepts, Inc. 7481 Huntsman Blvd., #720 Springfield, VA 22153–1648 Enclosed is my certificate order for: 3. Or fax this order form with your credit card order to: Qty:______APEX 2012 Award of Excellence certificates. 703/643–2329 (secure fax machine) NOTE! Certificate orders cannot be phoned in. To Qty:______APEX 2012 Grand Award certificates. ensure accuracy, they must be mailed or faxed. _____Total # of certificates @ $______each = $______Payment must accompany orders. Please allow (total enclosed) 2 to 3 weeks for delivery. Cost: $15 each (Until October 1, 2012) Note: All APEX 2012 Award Winners received one (1) certificate $18 each (From October 2 on) at no charge for each winning entry. Each included the name of the person or organization as it appeared on your entry form. (includes shipping via 1st Class Mail) Use this form to order additional certificates. A note on format: ■ Grand Awards are listed alphabetically by organization, within each main category. ■ Grand Award winners are shown either in for profit or nonprofit subcategories, based on the entering organization. So, in some cases, a nonprofit Grand Award-winning publication may be listed in a for profit subcategory if, for example, it was entered by a for profit ad agency which actually produced the publication. ■ Awards of Excellence are listed alphabetically by organization name, within each individual category. Awards for individuals without an organization name are listed alphabetically by last name at the end of the entry category. ■ Organization names appear in the format and style used by entrants.

To order additional award certificates for co-workers and contributing vendors, see the order form on the next page, or on the back page of this brochure. Photocopy as necessary. You also may download and print the order form (pdf file) from www.apexawards.com/orderapexcertificates.htm. ➪ 31 Order Form: APEX 2012 ADDITIONAL Certificates Your chance to give a “pat on the back” to deserving staff, freelancers and vendors.

If you won an APEX 2012 Award (or Awards), you may want to order additional award certificates—for yourself, or for 4. Payment must accompany order. other staff, departments or organizations, vendors and ❐ Check enclosed (in U.S. funds, drawn on a U.S. bank) freelancers who helped produce the winning entries. To place your order for extra certificates, simply fill Charge my ❐ Visa ❐ MasterCard ❐ American Express out this form. Make sure to type or print clearly. Card #______Name on card:______1. Clearly type or print the EXACT wording you’d like Expiration date: ______for additional certificates—names, titles, company, etc. Signature:______☛ Best method: Attach photocopies of your original certificate(s) with changes marked. 5. Mail my certificate(s) to: 2. Here is the copy for my additional certificates Clearly write your mailing address, or attach your business card. order: We’ll mail your certificates to the exact address you provide.

______Name:

______Org:

______Address:______

______City/State-Prov./Zip:______

______Phone:______

______E-mail: Sample Certificate Copy: Most Improved Newsletters (entry category) The Ace Reporter (entry title) Judy Smith (name of staff person) 6. Mail this order form, with payment, to: Publications Manager (job title) APEX 2012 Additional Certificates Ace Software, Inc. (name of organization) Communications Concepts, Inc. 7481 Huntsman Blvd., #720 Springfield, VA 22153–1648 Enclosed is my certificate order for: 3. Or fax this order form with your credit card order to: Qty:______APEX 2012 Award of Excellence certificates. 703/643–2329 (secure fax machine) NOTE! Certificate orders cannot be phoned in. To Qty:______APEX 2012 Grand Award certificates. ensure accuracy, they must be mailed or faxed. _____Total # of certificates @ $______each = $______Payment must accompany orders. Please allow (total enclosed) 2 to 3 weeks for delivery. Cost: $15 each (Until October 1, 2012) Note: All APEX 2012 Award Winners received one (1) certificate $18 each (From October 2 on) at no charge for each winning entry. Each included the name of the person or organization as it appeared on your entry form. (includes shipping via 1st Class Mail) Use this form to order additional certificates.