NEWSLETTERThe Official Magazine of The British Chamber of Commerce in . Issue 1 Feb-Apr 2020

ISSUE 1

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NEWSLETTER February-April 2020 CONTENTS The Official Magazine of The British Chamber of Commerce in Kazakhstan BUSINESS UPDATE 4 Chairman’s Message NEWS FROM THE BRITISH 6 Seminar on Development and Various CHAMBER OF COMMERCE Aspects of Local Content 7. Investing in Kazakhstan: EBRD Perspective. 8. St. Andrew’s Day Celebration 9. Bowling Tournament with CERBA and British Committee Members Chamber of Commerce in Kazakhstan 10, The Results of Subnational Doing Business Study in Kazakhstan 12, New Members of The British Chamber of Commerce

IN DETAIL 14. Mike Gifford visited Karachaganak Petroleum Chairman Vice Chairman Treasurer NEWS FROM THE BRITISH Timothy Owen Almas Kudaibergen Ashley Clarke Operating (KPO) General Director Chairman of the Board of Chief Operating Officer EMBASSY IN KAZAKHSTAN 14. International Day for the Elimination of Vio- AHR Kazakhstan Centrasia Group and Head of Audit lence against Women Member of Presidium of Assoc. KPMG in Kazakhstan of oil service companies of and Central Asia 16. The course on International Kazakhstan Kazservice Human Rights Law 16. Days of Activism against Gender-Based Vio- lence 17. Creative Central Asia NEWS FROM THE BRITISH 17. Future News Worldwide 2020 COUNCIL IN KAZAKHSTAN 19. The pupils of Haileybury Almaty continue YOUR CHAMBER delighting us with their success! Member of the Secretary Committee Dinara Tanasheva NEWS FROM THE BRITISH 21. Changes in the taxation Alex Hill Partner, & Law Services CHAMBER MEMBERS 22. Digital Village Central Asia (DVCA) General Director Leader for Kazakhstan and Tenaz Management LLP Central Asia 23. On 18 December Nur-Sultan hosted the Ernst & Young Digital Samruk 2019 conference 24. Discussion of issues related to the application Honourary Appointments of investment law in practice

26. British Embassy’s Upcoming Events BRITISH CHAMBER MEMBERS EVENTS 28. Tax Update Director TAX AND LEGAL UPDATE Dinara Abileva 30. World Business News 31. Kazakhstan Business News Honourary President Honourary Member Honourary Member Honourary Member Administrative Assistant ENTERTAINMENT 32. Holidays and Weekend Baroness Nicholson Mr Michael Gifford Benjamin Paine Professor Charles Madina Boteyeva of Winterbourne Legal Counsel Hendry 34. Books 36. Travel

Founding Members of British Chamber [email protected] Address: Almaty, Samal - 2 Design www.britishchamber.kz Zholdasbekov str., 97 Aruzhan @britcham_kazakhstan BC Samal Towers Kalmurzayeva @britishchamber.kz 11 Floor a.kalmurzayeva@ahr- Tel: +7 (727) 346 7247 kazakhstan.com www.britishchamber.kz CHAIRMAN’S MESSAGE

We have added a new section about Cham- ber Members’ events, started a heading about Chamber new members and will finish our Newsletter with Entertainment section.

Also all our members have an opportunity to place an advertising on the pages of the Newsletter.

We hope you will still be keen readers and will welcome the changes to come; and are so thankful you are here reading now. We hope you find your niche with us. Dear Members, Our mission is to facilitate growth opportu- I am honored to have been elected as nities for UK business selling goods - &ser Chairman this year and delighted that vices into Kazakhstan and increase the value Almas Kudaibergen has agreed to become of business generated by British companies, Vice Chairman and Ashley Clarke to continue bring British Chamber community thought- as Treasurer. ful and engaging commentary on business issues. The Chamber is one of the most active and respected business chambers in Kazakhstan. Any member is welcome to submit their We, together with the newly elected Com- news for publication on our website and mittee this year, look forward to working with Newsletter. Use our website to read articles you to drive forward the Chamber’s work and about our events, Chamber members’ events programs. and news.

The Chamber is an organization run for the We see our platform as a sacred space of benefit of its members. Please do come to members’ voices, and thus, view that it is our our events, join our new working group (in responsibility to highlight the diversity and to Creative industry). use our platform as a space of knowledge. It is an absolute pleasure to welcome you to the British Chamber Newsletter as we start Enjoy this month’s magazine. our new design of the Newsletter from first quarter 2020!

This year brings about changes as our new design of the Newsletter and ways of distri- Timothy Owen bution it will change significantly and will dif- [email protected] fer from the previous year. The British Chamber of Commerce in Kazakhstan

Founding Members of British Chamber

4 5 BUSINESS UPDATE. NEWS FROM THE BRITISH CHAMBER OF COMMERCE www.britishchamber.kz Investing in Kazakhstan: EBRD Perspective 5 November 2019

British Chamber in cooperation with EBRD Kazakhstan is in TOP 5 investment destina- Seminar on Development and Various Aspects of Local held a Business Lunch at Rixos Hotel in tions for EBRD among its 36 countries of Almaty on 5 November 2019 on Investing in operation. Content Kazakhstan: EBRD Perspective. EBRD is promoting Green Economy in Kazakh- 10 October 2019 Agris Preimanis – Head of EBRD in Kazakhstan stan and it is as an investment driver. shared the key investment priorities for EBRD 11 projects in renewables in Kazakhstan are Tim Owen, Chairman in Kazakhstan. invested by EBRD for total project value of of BCC, Kurmangazy EBRD invests across all regions in Kazakhstan. USD 832 mln. Talzhanov, Co-Managing EBRD net investments is EUR 8,369 mln. EBRD is the key contributor to recent Partner of Integrites Law There are investments in Almaty (RG Brands improvements of local regulatory and legal Firm and Marina projects for EUR 58.8 mln and Almaty bus framework unlocking the renewables sector Chsherbakova, Managing and transport projects for EUR 99.1 mln), potential and driving the private investments Director of “Prof Advi- in the sector. sor”provided opening Kazakhstan promotes major PPP proj- remarks. Integrites ects both domestically and on interna- covered a topic on “Local tional level. Content - incorporation Most of the significant projects are of JVs, mechanisms of geographically limited to Kazakhstan management”. two major cities: Nur – Sultan and Al- Yernur Toizhanov, Senior Associate and Representative maty. Among PPP projects supported of Atyrau office discussed various aspects related to by EBRD are BAKAD project, Almaty local content matters and incorporation of joint ven- railroad, Almaty LRT, University Hospital tures between international and local partners. The and others. seminar also covered the matter on disproportionate distribution of dividends between partners and voting Read more here. rights of each partner.

Nurlan Zhumagulov, General Director of KazService Association of Oil Service Companies in Kazakhstan also touched aspects of local content and made a pre- sentation on “Oil Service Industry of Kazakhstan”.

Marina from Prof Advisor has disclosed the following tax issues during the seminar: Kazakhstan tax environ- ment, Key tax trends, Basic provisions on taxation of foreign individuals, Taxation of various types of per- sonnel assignment and associated tax risks. The questions raised by the participants related to the introduction of amendments in the Tax Code, associ- ated with the taxation of foreign individuals incomes. Read more here.

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6 7 NEWS FROM THE BRITISH CHAMBER OF COMMERCE www.britishchamber.kz Bowling Tournament with CERBA and British Chamber of Commerce in Kazakhstan 6 December 2019 St. Andrew’s Day Celebration 30 November 2019 Bowling Tournament with CERBA and British Chamber of Commerce in Kazakhstan teams was held on 6 December in Cosmo Bowling Please, be informed that now Center in Almaty. Also US team joined the On 30th November we have our profile in instagram! tournament. 2019, the world Please follow us on Around 100 people played the bowling and celebrated St. An- @britcham_kazakhstan enjoyed the evening. drew’s Day, the patron It was a very wonderful evening accompanied and Facebook saint of Scotland. To with a lot of fun and prizes which were kindly @britishchamber.kz celebrate this day, the provided by Costa and Parmigiano Group. British Chamber held Read more here. an event in Barmaglot Bar in Atyrau on 29 November 2019. Saint Andrew’s Day marks the beginning 8:30 of the traditional Ad- britcham_kazakhstan vent devotion of the 10 143 75 posts followers following

Saint Andrew Christ- Follow mas Novena. British Chamber in Kazakhstan Nonpro t Organization Email: [email protected], Tel: +7 (727) 346 72 47 In Scotland, and many countries with Scottish connec- britishchamber.kz tions, Saint Andrew’s Day is marked with a celebration of Scottish culture with traditional Scottish food and music. In Scotland the day is also seen as the start of a Highlights Highlights Highlights Highlights

season of Scottish winter festivals encompassing Saint Call Email Address Directions Andrew’s Day, Hogmanay and Burns Night. The event was kindly sponsored by Bolashak and Rapid Solutions.

The Scottish themed evening including Whiskey tast- ing, bagpipe music and it was attended by 100 people – Chamber members, partners and guests. Prizes were raffled among guests and kindly provided by Air Astana, Parmigiano Group, Renaissance Hotel Atyrau and Ritz Carlton Almaty. Whisky for tasting were kindly offered by Diageo. A great time was had by all. Read more here.

Founding Members of British Chamber

8 9 NEWS FROM THE BRITISH CHAMBER OF COMMERCE www.britishchamber.kz

The firms will have access to trainings and sem- inars tailored to their business needs, be able to meet the large buyer companies and finally, receive financial assistance with acquiring certifi- The Results of Subnational Doing Business Study in cation based on large buyers’ requirements. Kazakhstan The program aims to contribute to the increased 4 December 2019 ability of the Kazakh SMEs to succeed in regional and global market environment. Meeting with Ms. Gaukhar Ospanova - Private In 13 regions and 3 cities surveys were made. More information. sector specialist, World Bank Central Asia Re- According to the results no location had the top gional Office and our Chamber Almaty members performance in all areas. SME Competitiveness project is a joint project of took place in Rixos hotel in Almaty on the Ministry of National Economy and the World 4 December, 2019. All eight locations benchmarked in 2017 – Nur – Bank. The project components focus on building The meeting discussed the Supplier Development Sultan, Shymkent, Karaganda, Pavlodar, Aktobe, competitiveness of the Kazakh SMEs through Initiative in Kazakhstan and the results of the Oskemen, Almaty and Kostanay improved their activities such as Supplier Development Program Doing business in Kazakhstan in 2019. doing business environment in 2018. and Pilot Cluster Initiative.. The Supplier Development Program’s (SDP) focus All locations bench- is to increase market linkages between the Kazakh marked in 2016 now SMEs and large local or multinational companies record and make operating in the country. Through the SDP the lo- public data on the cal SMEs can receive consulting services to assess frequency and their current performance level in comparison duration of power with international standards and identification of outages (in 2018). areas for improvement. Only half of the loca- tions benchmarked in Doing Business in Kazakhstan 2017 kept information on outages. By replicating this international good practice, they joined During the meeting Gaukhar made a brief over- more than 120 Doing Business economies that Fill in an application on the official view of the Doing business in Kazakhstan results calculate these critical inputs for monitoring and website and become a Sponsor of the British Chamber of and also overviewed Supplier Development Initia- improving the quality of electricity supply. Commerce In Kazakhstan tive in Kazakhstan - a joint project of the Ministry of National Economy and the World Bank. In addition, in 2018 Mangystau (Aktau) and Pavlodar instituted an automated mechanism for Subnational Doing Business goes beyond the monitoring and restoring outages, like the cities largest business city, covers regulations at all of Nur-Sultan and Almaty did in 2015. levels, captures local differences, provides repli- cable good practices, helps cities tell their stories This improvement has enabled locations to score @britcham_kazakhstan and compete and also uses local government more points on the reliability of supply and trans- @britishchamber.kz participation to promote reform. parency of tariffs index and improve their overall performance on the getting electricity indicator. Founding Members of British Chamber

10 11 NEWS FROM THE BRITISH CHAMBER OF COMMERCE www.britishchamber.kz

KAZAKHSTAN New Member Parmigiano Group

Please welcome our new Member–Parmigiano Group is a group of companies united by a common mission: to make the life of as many people as possible more comfortable, cozier and tastier. Our restaurants parmigia( - no-group.com), healthy food delivery services (simplefresh.kz), round-the-clock food ordering (pg24.kz), catering services (pgr.kz/catering) and fast food (pgr.kz/mamas) accept monthly more than 80,000 guests. And the alpine hotel-restaurant @sneg.shymbulak was recognized as the best boutique hotel in Asia in 2016. ARCHITECTURE / Our architects (@av.architects) have designed dozens of objects around the world, and right now they are build- ENGINEERING/ URBAN ing Esentai City (esentai-city.kz) and Esentai River Townhouse (esentai-river.kz) complexes in Almaty. DESIGN & Many of our customers can no longer imagine life without the service of individual storage of things zipsklad.kz and the Parmigiano Personal Concierge service. MASTERPLANNING Parmigiano Serviced Apartments are modern apartments in the center of the innovative Esentai City quarter. Laconic modern apartments with a full range of services from the Parmigiano Group, with full infrastructure on / ADVANCED DESIGN / the campus, for a harmonious, eventful and free life from everyday worries. LANDSCAPE / INTERIORS New Member / IMAGING Onstream Kazakhstan

Please welcome our new Member – Onstream Kazakhstan LLP was founded as local company in 2015, but has experience in Manpower from 2007 as branch of our mother company Onstream International B.V. Their Head office based in the Netherland and has experience in providing full-service scope more than 40 years. Today On- stream Kazakhstan LLP provides services in 3 directions: manpower, logistics (equipment rental), asset integrity (maintenance).

New Member Prof Advisor

Prof Advisor is the consulting firmprofadvisor.kz ( ), specializing on provisions of tax and account- ing services for business and individuals in line with the international quality standards. The firm’s business processes can be adapted to any needs of the business and aim to comply with Kazakhstan legislation. The key team members are professionals, having experience in retail, engineering, phar- maceutical, restaurant and other industry sectors on a range of accounting and tax issues, including tax review, planning and structuring, as well as general compliance issues.

T: +7 727 346 93 73 www.ahr.co.uk [email protected] 12 IN DETAIL. NEWS FROM THE BRITISH EMBASSY IN KAZAKHSTAN www.britishchamber.kz

25 November 2019

The winners are: -Ilya Rybin, journalist from 1 Mike Gifford visited Karachaganak Petroleum Operating Channel Eurasia who present- ed the ‘Main theme’ TV pro- (KPO) gramme; -Meruyert 8 November 2019 Zhakiyanova from Atameken Business Channel with her news British Ambassador to Kazakhstan Mike Gifford programme; visited Karachaganak Petroleum Operating -Bagdat Assylbek from Azattyg (KPO) oil and gas condensate field located in Radio with his online material. Burlin District of West Kazakhstan as part of the joint delegation with the Ambassadors of the Deputy Head of Mission Jona- United States of America and the Kingdom of than Layfield congratulated the the Netherlands. winners and thanked them for The delegation visited Karachaganak Processing participation. Complex (KPC), Karachaganak Debottlenecking The materials of the winners Project (KGDBN) construction site and drilling of the competition available on ‘Rig-249’. Diplomats got acquainted with the the following links: overview of the project, received an update on https://rus.azattyq.org/a/ka- the progress with the Karachaganak plateau extension proj- zakhstan-patriarc…/30230371. ects delivery, as well as overview of facilities, local content ht development, and social infrastructure projects. The delega- tion met with KPO employees and wished further success to the development of the project. In addition, diplomats met with Deputy Akim of West Kazakhstan District and discussed possible partnership opportunities between the countries.

International Day for the Elimination of Violence against Women Fill in an application for membership and become a Member of the British Chamber of 25 November 2019 Commerce In Kazakhstan Communications section conducted competition to mark International Day for the Elimination of Violence against Women which is celebrated on 25 November.

The competition was held among practicing journalists and students of @britcham_kazakhstan journalism departments who had to produce an article/interview or video on how to address this important issue in Kazakhstan. In total, the Embassy @britishchamber.kz received 12 works with three of them winning the main prizes – tablets. Founding Members of British Chamber

14 15 NEWS FROM THE BRITISH EMBASSY IN KAZAKHSTAN NEWS FROM THE BRITISH COUNCIL IN KAZAKHSTAN www.britishchamber.kz

Creative Central Asia 22 and 23 November 2019

The course on International Human Rights Law Creative Central Asia, annual conference series 5-7 December 2019 for the cultural economy took place on 22 and 23 November 2019 in Tashkent. Leaders from across The course on International human rights law and best the region’s creative sector came together again practice for lawyers in Kazakhstan was held in Almaty on 5-7 with UK counterparts in November 2019 for the December 2019. third Creative Central Asia leadership conference – which was held in Tashkent for the first time The course was arranged by the Bar Human Rights Commit- – where they continued the dialogue, reviewed tee of England and Wales and progress and pushed the cultural and creative supported by the British Embassy Nur-Sultan. economy agenda forward. Read more here.

▪️The course was taught by Schona Jolly QC and Grainne Mellon - barristers of the Bar Human Rights Committee of England and Wales. Future News Worldwide 2020 ▪️One part one of the training was on the substantive princi- ples of international human rights law; and the other was on 14 and 15 July 2020 ‘train-the-trainer’ course. ▪️The training programme was attended by around 50 Ka- Future News Worldwide identifies, trains zakhstani human rights lawyers from across the country who and connects the next generation of global found the course broadened their knowledge and strength- journalists. It is a partnership programme ened their expertise and capacity. we started with some of the world’s leading ▪️The local partners for the course arrangements was the media organisations, including BBC, Reuters, Legal Policy Research Centre based in Almaty. Facebook and Google News Initiative.

We’re looking for 100 of the world’s most talented, motivated and passionate young 16 Days of Activism against Gender-Based Violence media makers to join us for an exclusive 10 December 2019 conference taking place in London on 14 and 15 July 2020. Here, they will receive British Embassy in Kazakhstan supported the coaching from some of the world’s most 16 Days of Activism against Gender-Based high-profile editors, broadcasters, writers Violence. This was an annual international and reporters and will make connections campaign that kicks off on 25 November, with other young global journalists. the International Day for the Elimination of Violence against Women, and runs until 10 The programme is open to undergraduate December, Human Rights Day. and postgraduate students of any degree discipline OR have graduated no more than It is used as an organizing strategy by individu- 2 years ago (after 1 July 2018) who will be als and organizations around the world to call aged 18-25 years old on 1 July 2020 and are for the prevention and elimination of violence passionate about journalism in any form. against women and girls. Read more here. Please see the photo of British Embassy in Kazakhstan in support of this initiative. Founding Members of British Chamber

16 17 YOUR CHAMBER. NEWS FROM BRITISH CHAMBER MEMBERS www.britishchamber.kz

[email protected] +    †–  ext. ,  +      (ext.  , , 300)

Haileybury Astana hbastana Haileybury-Almaty @HaileyburyKZ

HaileyburyAstana haileyburyastana HaileyburyAlmaty @haileybury_almaty The foundation of a quality British Education begins in our Reception classes. The Reception Class is for children: HaileyburyAstanaO€cial HaileyburyAlmatyO€cial •who turn 4 between September 1, 2020 – August 31, 2021 for admission 2020-2021 •who turn 4 between September 1, 2019 – August 31, 2020 for admission 2019-2020 Haileybury Almaty and Haileybury Astana are consistently high performing academically selective schools. Complete the Enquiry Form here: Haileybury Almaty Haileybury Astana

The pupils of Haileybury Almaty continue delighting us with their success!

Erzhan Kabdykairov, a pupil of Haileybury Our pupils won a silver and a bronze medals Almaty and First Global Challenge winner, on the 16th International Zhautikov Maths talks about the values of his generation. The Olympiad. Our pupils have received several world has changed and continues to change. awards in mathematics competitions over the Generations come and go; young people in last year. We wish them further success! the information age graduate from schools and universities and are ready to lead the way. But what can they do, what are they capable of? Designing robots is awesome! Working in VR is great! But does generation Z remember the precepts of our ancestors; does it agree to adopt knowledge or want to walk on untrodden path? Inform- buro.kz interviewed a typical representative Welcome to of the information age. Erzhan Kabdykairov, 17 years old, will soon graduate from Hai- leybury Almaty. He is fond of robotics and is ready to talk about the values of his genera- tion. Reception Class Please read the full story here. Admissions for †‡ | ‡ Assessment dates: March 2ŒŽ

April 14”• Founding Members of British Chamber Book a School tour at www.haileybury.kz/school-tour 18 19 NEWS FROM BRITISH CHAMBER MEMBERS www.britishchamber.kz

Changes in the taxation

Changes in the taxation of income of foreign Changes have been introduced to the migration The pupils of Haileybury Almaty continue delighting us with their individuals sent to the Republic of Kazakhstan rules on transit for Chinese and Indian citizens by a non-resident legal entity within the frame- Decree of the No. success! work of a service agreement 1028 dated 30 December 2019 introduced chang- In December 2019 EY Kazakhstan shared a leg- es to immigration rules in Kazakhstan, according Zhania Murzalina: Kazakhstan at the Robotics Competition in islative alert which draws attention to the latest to which the 72-hour visa-free regime for Chinese Ecology and eco- Dubai changes in Kazakhstan tax legislation regarding and Indian citizens travelling in transit through the nomics - intercon- In the last few months, pupils from Hailey- the taxation of income of foreign individuals territory of Kazakhstan has been prolonged until nected concepts bury Almaty and Haileybury Astana have and stateless persons sent to Kazakhstan by a 31 December 2020 and the list of international A Haileybury Asta- achieved tremendous successes both locally non-resident legal entity within the framework of airports for this regime has been extended. na student has and internationally. They have been involved a service agreement. Now, this list includes not only the airports of recently won an in a range of international contests. Our Based on the amendments which came into force Nur-Sultan and Almaty, but also the airports of extremely presti- pupils represented Kazakhstan at the Robot- retrospectively starting from 1 January 2018, Shymkent, Aktau, Karaganda and Taraz. gious award from ics Competition in Dubai, won an extremely foreign individuals who have spent fewer than Also, this regime now applies to passengers of all the Royal Econom- prestigious award from the Royal Economic 183 days in Kazakhstan must report income paid airlines, irrespective of the country of registration ic Society in the Society in the U.K. and had great Internation- for their work in Kazakhstan on a self-assessment of the company (local and foreign airlines). U.K. al Olympiad success this year. basis via a Kazakhstan personal return. 17-year-old Zhania Watch our film ‘The taste of Haileybury suc- Thus, it is essential to urgently notify such foreign Murzalina received cess’ and spread the word about our amazing individuals of their possible tax filing obligations Our contacts: the 2019 Young achievements. in Kazakhstan. On the other hand, these amend- Vladimir Fesenko ments provide certain relief for Kazakhstan com- Partner, Economist Of the Year essay award from the panies (customers of works/services) in terms of People Advisory Services Royal Economic Society after submitting an- es taxation of such foreigners. Tel.: +7 727 258 5960 say titled “ is not enough to tackle cli- For further information please refer here. [email protected] mate change - on the contrary, we have to invest in new technologies.” The panel of leading UK New quota on hiring foreign labor has been Almira Abraimova experts praised our Haileybury student’s essay established for 2020 Senior Manager, which was highly analytical and focused. On 31 December 2019 Decree of the Government People Advisory Services Please read the full story here. of Kazakhstan dated 27 December 2019 No. 984 Tel.: +7 727 258 5960 “On establishing the quota for hiring foreign labor [email protected] to work on the territory of the Republic of Ka- Open Morning Session on February 19 zakhstan for 2020” (further – “the Decree”) was Haileybury Almaty is happy to invite everyone published. who is interested in British education to our This Decree, which came into force on 11 January Open Morning Session on February 19. 2020, established a new quota for each econom- You will have an opportunity to learn more ic activity as a percentage of the labor force for about education and our curriculum; talk to 2020. Compared to 2019, the quota established teachers; and meet the admissions team to for hiring foreign labor has been significantly discuss admission requirements. reduced (by around 40%) and in total reached an Our lovely School Ambassadors will take all the amount of 28,361 persons. parents for a tour of the school and will help For further information please refer here. you see the school from a child’s perspective. To register for the Open Morning, please use the link.

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20 21 NEWS FROM BRITISH CHAMBER MEMBERS www.britishchamber.kz

On 18 December Nur-Sultan hosted the Digital Samruk 2019 conference

KPMG Head of Technology & Risk in Russia Digital Village Central young people that have grown up in a digital and the CIS Nikolai Legkodimov spoke in a environment. Asia (DVCA) panel session on technology and noted that In the near future, it is the use of new tech- digital transformation should not only com- nologies that will determine the competi- KPMG in Kazakhstan and Central Asia announced prise traditional IT, digital services, and strat- the launch of the KPMG Digital Village Central tiveness of states and businesses. Konstantin egies, but also permeate the entire organisa- Aushev presented an overview of the new Asia (DVCA) project, which will enable the local tion. innovations ecosystem to be enhanced and will standard for innovation management ISO This is particularly true for such a multidisci- 56002; in particular, he spoke about ap- work with corporate innovations. plinary and multi-industrial holding company DVCA is a new KPMG division uniting a number of proaches to innovation management and as the Samruk-Kazyna National Welfare Fund. the importance of developing an innovative Management Consulting & Risk Consulting profes- Nikolay added that Samruk-Kazyna is an organ- sionals from KPMG in Kazakhstan. It will focus on culture in organisations which are seeking to isation that has great potential to implement implement digital transformation strategies. key innovation location in the area: Astana Hub. a digital transformation programme through a DVCA will work in the field of innovation strate- single approach and holistic course of action, gies, collaborating with business on innovations, To view the schedule of KPMG upcoming given the organisation’s status and its unique business events, please, visit kpmg.kz site. scouting and integrating innovative solutions, vertically integrated structure. advising mature start-ups, and developing an At the conference, KPMG in Kazakhstan and innovative corporate culture. Central Asia Managing Partner Saken Zhuma- Saken Zhumashev, Managing Partner at KPMG in shev and Head of IT Advisory in Kazakhstan In December 2019, KPMG digital technology Kazakhstan and Central Asia: “The KPMG Digital Konstantin Aushev held a seminar entitled experts took part in a number of discussions Village is a platform for scouting and developing Become digital, along with your company. On 5 December Zarina Kazhmaganbetova, As- innovative solutions for our clients, which are ma- Saken Zhumashev remarked that for confident sociate Director, ITA, spoke at the forum in jor local companies. The aim of the village in Cen- development in the new digital reality, one (Azerbaijan), where the international cooperation tral Asia is to develop an innovation ecosystem in needs to clearly understand what digital trans- in the innovations was discussed as part of the IX the region. We want to adapt the experience of formation is and what its benefits are – not Annual our colleagues from the KPMG Global Innovation only for the company, but also individually. “Time for Innovation” Award. In her speech Zarina Services Network in Kazakhstan. We were inspired He also noted the importance of the fact that underlined that digital technologies bring changes by what the KPMG Digital Village in Singapore, as the companies themselves should now be to all markets and it is important to develop one’s member of this network, has done in this field, eady for a new generation of talents – own innovative strategies to build the operations and we use their model as a benchmark.” models and launch the processes.

Founding Members of British Chamber

22 23 NEWS FROM BRITISH CHAMBER MEMBERS www.britishchamber.kz

Financial Management training Welcome to Deloitte 7-8 December 2019 13 January 2020 Discussion of issues related to the application The training took place within the frame- Talent Department Head Assel Serikova and of investment law in practice work of a “Eurasian Central Asia Fund” Audit Department Director Dilbar Askarova social business development programme. welcomed 45 new employees to Deloitte 4 November 2019 of state authorities and national companies and Consulting Department Manager Alena Almaty as part of the Welcome to Deloitte The Uzbekistan Foreign Investment Agency held the Italian business community. Deloitte was Zhizhikina shared specific tools and busi- training. Audit partners Olga Belonogova a meeting with its Deputy Director Oibek Elmura- represented by Tax and Legal Department Senior ness cases with the attendees, talking about and Zhangir Zhilysbayev also spoke to their tov and representatives from the Deloitte Tax and Manager Dariga Tokpayeva and Risk Management pricing, planning and budgeting, analysing colleagues, inspiring participants with their Legal Department – manager Bakhtiyor Sufiyev, Senior Manager Natalia Kipnis. and managing working capital, income and stories. Read more. Senior Umida Zakirova, Senior Legal Consul- The participants discussed energy, renewable expenses and others. tant Zarina Ashurova and Senior Manager Ainur energy, refining and agricultural development Read more. IFRS online conference Abdalova. The aim of the meeting was to discuss projects. Read more. 15 January 2020 issues related to the application of investment law V International Conference dedicated to Deloitte experts - Audit Partners Roman Sat- in practice, the effectiveness of concessions and Kazakhstan investment project presentations in International Anti-Corruption Day tarov and Zhangir Zhilysbayev, Risk Manage- preferences implements for foreign investors, and China 10 December 2019 ment Director Saule Medetova - took part the opportunities and advantages for potential 27 November 2019 Nur-Sultan hosted the 5th International in an online conference, “the impact of IFRS projects within the framework of free economic Deloitte, together with Kazakh Invest and the Ka- Conference dedicated to International An- on financial statements”, on the Uchet.kz zones. Read more. zakhstan Embassy in China, organised an annual ti-Corruption Day. The conference covered website. More than 4 thousand people from seminar in Beijing to discuss the development of current issues around combatting corrup- all over Kazakhstan joined the conference. XIV Kazakhstan Forum of Corporate the investment climate in Kazakhstan, and which tion and possible solutions. Read more. Lawyers focused on strengthening ties between the two Deloitte experts, such as Risk Management 7-8 November 2019 countries in a number of sectors. Senior Manager Natalia Kipnis spoke on Annual Report Competition Almaty held a traditional meeting of professionals Read more. security systems and system to promote January 2020 at the 14th Forum of Corporate Lawyers. Deloitte awareness of reporting corruption, and The QRA Rating Agency has summed up the Tax and Legal Department Senior Manager Dariga Almaty Investment Forum Deloitte Forensic (CIS) Director Pavel Ryka- results of the 2019 Annual Report Competi- Tokpayeva took part in the “Compliance Control. 27 November 2019 lin talked about legislative anti-corruption tion, which was open to any Kazakhstan or- Practice” and “Employment Law: Current Issues Almaty hosted the “Almaty Investment Forum reviews. ganisation and held to facilitate the effective and Application”, where she spoke on two hot 2019”. Corporate Finance Department Partner The conference participants were welcomed disclosure of information by companies to topics: “Compliance programme implementation Dina Tasbulatova, Corporate Finance Department by State Secretary Krymbek Kusherbayev. interested parties. One of the jury members risks” and “Non-competition clauses in employ- Manager Elmira Valeyeva and consultants Akerke Over 20 speakers from 10 countries took was Radmir Tursynbek Director and Head ment agreements and related court practices”. Zhagparova, Askhat Khametov, Daniyar Mukhty- part in the event. of the Caspian Region Transaction Support Read more. bayev and Sultan Seisengaliyev represented Read more. Group. Read more. Deloitte in preparing for the forum. Deloitte business case competition The forum’s central theme was how to improve Deloitte in the international ranking 12 November 2019 Almaty’s investment attractiveness. New Year Magic January 2020 The International Westminster University in Tash- Read more. January 2020 Deloitte is officially one of the top five most kent held its first business case competition in At New Year, colleagues from all depart- powerful brands in the world according to conjunction with Deloitte for final year students. Deloitte experts on Business FM ments again took on the role of personal the Brand Finance leading international Talent Head Assel Serikova facilitated the end 28 November 2019 Santa Clauses, this time for the 40 children ranking. Over the past year, the firm’s brand with the active support of the Deloitte Uzbekistan Deloitte Kazakhstan Legal Department Senior at the “I am with you” children’s hospice in strength index increased 0.2 points (up to team. Read more. Manager Ainur Abdalova talked about the latest Almaty, making this New Year truly magical! 91.4). In the list of the most valuable global legal reforms in Uzbekistan on the “Deloitte-ex- Read more. brands, Deloitte took 47th place out of 500, First Kazakhstan-Italian business forum pert” programme. registering a brand value of 32.4 billion dol- 13 November 2019 Read more. lars (29.6 billion in 2019). Read more. Nur-Sultan hosted the first Kazakhstan-Italian Business Forum for representatives Founding Members of British Chamber

24 25 BRITISH EMBASSY’S UPCOMING EVENTS BRITISH CHAMBER MEMBERS’ EVENTS www.britishchamber.kz

Trade mission of UK mining companies to Kazakhstan around Mining and Metals Central Asia exhibition British Embassy’s Upcoming Events 15-18 September 2020

Trade mission of UK agritech companies to Kazakhstan We invite UK participants to join a programme of meetings with ERG, Polymetal, Kazakhmys, KAZ Minerals, around AgriTek/FarmTek Exhibition in Nur-Sultan RG Gold, Altyn Almas, etc. DIT also invite UK companies to share exhibition space at the biggest mining supply chain exhibition in Kazakhstan – Mining and Metals Central Asia. DIT Kazakhstan and GREAT Chal- 10-13 March 2020 lenge Fund offer grants to exhibit at the shared DIT stand on the first come – first served basis. The cost of participation in the programme of meetings is GBP 605 (excl VAT) and will be delivered as Overseas Market Introductory Service (OMIS).

The UK Department for International Trade in Nur-Sultan, Kazakhstan invite UK agritech companies to join To register your interest, please contact [email protected] and [email protected] a Regional Eastern Europe and Central Asia GREAT Agritech campaign to Kazakhstan. The mission is a great opportunity to visit the AgriTek/FarmTek International Exhibition featuring over 200 companies from 19 counties including Austria, Canada, Switzerland, the Netherlands, US, etc. Around the exhibition, DIT will be also arranging a programme of business meetings and events to promote your capabilities. The partici- pation cost is GBP 550 (excl VAT) and will be delivered as Overseas Market Introductory Service (OMIS).

To register your interest and for more details, please contact [email protected] and [email protected]

Trade mission to Kazakhstan around MINEX conference and exhibition 31 March-3 April 2020

DIT in Nur-Sultan invite UK participants to our programme of meetings with key mining companies in Nur-Sultan and Aktobe and to a shared with other UK companies stand. DIT will be covering full costs for exhibition with the GREAT fund for a few companies, who express their interest first. We will also be pro- viding one free conference delegate pass per one company participating in the programme. The cost of participation in the programme of meetings is GBP 605 (excl VAT) and will be delivered as Overseas -Mar ket Introductory Service (OMIS).

To register your interest, please contact [email protected] and [email protected]

Founding Members of British Chamber

26 27 TAX UPDATE www.britishchamber.kz

The Treaty allows a reduced withholding of 5% on income in the form of dividends and 10% on income in the form of interest and royalties. At the same time, the Convention allows on income from entrepreneurial activi- ty and capital gains under certain conditions.

The Convention shall enter into force on the date of receipt through diplomatic channels of a written notification stating that the internal pro- cedures required for the entry into force of the Convention have been completed and its provisions may be applied starting from 1 of Janu- ary of the year following the one in which the Convention entered into force.

We will be glad to meet with you and discuss these changes to Kazakhstan taxation and their impact on your business.

designed by Freepik

Contact Information Doniyorbek Zulunov Partner, Tax services Legislative Alert on the Tel.: +7 (727) 258 5960 Latest Changes in Interntional [email protected] Taxation in Kazakhstan Saltanat Dauletova Associate Partner, International January 2020 Tax Services Phone: +7 727 258 5960 [email protected] Ratification of the Convention between the Government of the Republic of Kazakhstan and the Republic of Cyprus on the avoidance of double Gulfiya Ashikbayeva taxation and prevention of on income and capital Law of the Republic of Kazakhstan No. 298 Manager, International VI dated 30 December 2019 has ratified the Convention between the Republic of Kazakhstan and the Tax Services Republic of Cyprus for the Avoidance of and the Prevention of Fiscal Evasion with respect Phone: +7 717 258 0400 to on income. [email protected]

In general, the Convention is based on the provisions of the OECD Model Convention on the Avoidance of Double Taxation of Income and on Capital.

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28 29 ENTERTAINMENT. WORLD BUSINESS NEWS KAZAKHSTAN BUSINESS NEWS www.britishchamber.kz Brexit: What will change after Friday, 31 January? Economic Results of Kazakhstan

5. Brexit coins Economic Results of Kazakhstan. The evidence is seen by the country’s initia- About three million commemorative 50p Kazakhstan’s GDP growth in 2019 has tives and large-scale projects. The country Brexit coins bearing the date “31 January” exceeded the expected level, rising above continues to implement the course set by and the inscription: “Peace, prosperity and four percent. Experts said that this is largely the First , Nursultan friendship with all nations” due to the increase of production volumes Nazarbayev even after the snap presidential and development of the services sector. The elections. non-resource sector has made the largest contribution to the GDP growth. This year, Kazakhstan has conducted an unprecedented humanitarian operation, According to the Kazakh Ministry of Nation- Zhusan. As part of the operation, more than Now that the UK has formally left the - Eu al Economy, industries have maintained a 600 people have been repatriated from Syria, ropean Union, it immediately enters an growth trend. In the first 11 months of 2019, including 406 children. Kazakhstan’s experi- 11-month transition period. the volume of production has increased by ence in repatriation and reintegration of its During the transition the UK will continue to 3.6 percent. The growth of manufacturing citizens who returned from conflict zones in obey EU rules and pay money to the EU. Most sector has reached 3.8 percent due to the the Middle East is highly praised throughout things will stay the same but there will be development of mechanical engineering and the world. some changes: 6. The UK’s Brexit department shuts down pharmaceutical industries. The growth in the 1. UK MEPs lose their seats 7. Germany won’t extradite its citizens to mining industry remained at 3.7 percent. Kazakhstan plans to continue to be an active Familiar faces such as Nigel Farage and Ann the UK Construction has showed high growth dy- member of many international organizations. Widdecombe are among the UK’s 73 MEPs It won’t be possible for some suspected crim- namics - the volume of construction projects The country is ready to promote and support who will automatically lose their seats in the inals to be brought back to the UK if they flee has increased by 12.1 percent. Meanwhile, initiatives aimed at ensuring regional and European Parliament. to Germany. the services sector shows the increase in global security. 2. No more EU summits business activity. The volume of trade has Read more here. UK Prime Minister Boris Johnson will have to Seven things that will stay the same... increased by 7.5 percent. be specially invited if he wants to join other 1. Travel-Flights, boats and trains will operate Kazakhtsan Entered Top 5 for Traveling in leaders at EU Council summits in the future. as usual. Investment activity remains an important fac- 2020. Kazakhstan is among the best coun- 3. We will be hearing a lot about trade 2. Driving licences and pet passports tor for the country’s economic growth. Since tries for fans of active and adventure tour- The UK will be able to start talking to countries 3. European Health Insurance Card (EHIC) the beginning of 2019, almost 40 new for- ism. According to British Backpacker Society, around the world about setting new rules for 4. Living and working in the EU eign investors have invested in Kazakhstan. the country is 5th in the ranking of must-visit buying and selling goods and services. 5. Pensions Over the years of independence, US$330 bil- states in 2020. These were the results of the 4. The UK’s passports will change colour 6. Budget contributions - The UK will contin- lion have been invested in the local economy vote of international experts in the field of Blue passports will be making a return, more ue to pay into the EU budget during the tran- from 120 countries. There are almost 17,000 tourism. than 30 years after they were replaced by the sition. companies with foreign capital operating in Local experts emphasized that Kazakhstan is current burgundy design. 7. Trade-UK-EU trade will continue without the country. attractive to foreign tourists not only due its any extra charges or checks being introduced. Read more here. unique nature. The travelers have the oppor- tunity to enjoy a variety of tourist activities Read more about Brexit. Kazakhstan in the Global Perspective: related to both winter and summer leisure. Results of 2019. Read more here. In 2019, Kazakhstan has once again proved its position as a respectable and a full- fledged participant in world politics.

Founding Members of British Chamber

30 31 HOLIDAYS AND WEEKEND www.britishchamber.kz Almaty 22-23 Febrary, Almaty Illustration Fair 2020 festival where visitors are expected: — A huge alley of illustrators from all over Kazakhstan; — invited artists and speakers (not only from Kazakhstan); — interactive areas for creativity; What days are federal holidays in 2020 in Kazakhstan — comic book presentations and workshops; — exclusive news specifically for AIF and much more. in the next quarter? Read more on: https://sxodim.com/almaty/event/festival-al- maty-illustration-fair-2020/

Nur-Sultan

* 29 Febrary 18:00, Astana Ballet presents * The refined program “Astana Ballet presents” includes three one-act ballets in the neoclassical style: “Concer- to Barocco”, “A Journey of Memory”, “Love’s Lost Idols. Astana Ballet. Entrance: from 1000 tenge Read more here and on: https://sxodim.com/astana/ Sunday from January 5, 2020 to Friday January 3, On March 8, we rest: event/astana-ballet-presents/ 2020; With a five-day work week - March 7 - 9, 2019; Orthodox Christmas is celebrated on January 7 - it is With a six-day work week - March 8 - 9. March 10 is 30 January - 10 March, 9:00-18:00, Exhibition “Sol- a day off and falls on Tuesday. a working day. stice” In January, taking into account holidays, Kazakhstan On March 21-22, during a five-day working week, The Solstice is an Exhibition of fine art from the collec- has a rest: During a five-day working week - 1-2-3-4, it falls on a day off - Saturday and Sunday, respec- tion “ART HOLDING by Tatyana Nikitina.” 7, 11-12, 18-19, 25-26; tively, is postponed to the next “worker” - March 24 Dostyk St., 8/1, ForteBank Kulanshi Art Space Entrance: With a six-day work week, we rest 1-2-3, 7, 12, 19, and 25, Tuesday and Wednesday. free 26. We rest on Nauryz: Read more on: https://sxodim.com/astana/event/ Kazakhstanis celebrate in March: “International With a five-day working week - March 21-25, 2019; vystavka-solntsevorot/ Women’s Day” (March 8) and “Nauryz Meirams” With a six-day working week - 21-24. March 25 - a (March 21-23). March 8 - falls on Sunday and is working day. Read more on https://uchet.kz/week/ postponed to Monday, March 9. kak-otdykhaem-v-2020-godu-v-rk/. Atyrau 15, 16, 27, 28 Febrary 17:00-19:00, “Beibarys” will hold 4 matches in the home ice arena. WHERE TO GO? This month, the Atyrau hockey club Beibarys will hold 4 matches in the home ice arena. Where to go on holiday and when? Arena: Ice Palace named after Hiwaz Dospanova Read more here and on: https://beibarys.kz/ Almaty 27 Febrary 19:00, family drama “Bir Tup Alma 19 Febrary 19:30, Screening of the play “One servant, Agashy”, A. Orazbekov two gentlemen” “Bir tup alma agashi” is a family drama based on the As part of the Theater HD series of shows, the play play by director Alimbek Orazbekov and reflecting the “One current problems of modern society. Servant, Two Masters” will be shown. Regional Drama Theater named after Makhambet Kinopark 11 Esentai, Al-Farabi Ave. 77/8. Entrance: Utemisov 2500 tenge Entrance: 1000 tenge, for children under 18 years old Read more here and on: https://sxodim.com/almaty/ and students 500 tenge. event/pokaz-spektaklya-odin-sluga-dva-gospodina/ Read more here and on: https://ticketon.kz/place/ dramteatr-atyrau

Founding Members of British Chamber

32 33 BOOKS BOOKS www.britishchamber.kz

Bill Gates, Elon Musk: “Superintelli- Bill Gates: “Sapiens: A Brief History gence: Paths, Dangers, Strategies” of Humankind” Worth reading “Superintelligence” by ...I would recommend this book to any- Bostrom. We need to be super careful one interested in a fun, engaging look 15 books world-famous CEOs think everyone should read in with AI. Potentially more dangerous than at early human history. Like Big History, their lifetime nukes. it left me with an overarching historical structure which I can build on as I learn Bill Gates: “Evicted: Poverty and Bill Gates: “A Full Life: Reflections at more. At the same time, Harari tells our Profit in the American City” Ninety” Stephen Schwarzman: “World history in such an approachable way As Desmond puts it: “Eviction’s fallout I loved reading about Carter’s improb- Order” that you’ll have a hard time putting it is severe. Losing a home sends families able rise to the world’s highest office. At a time when the world has little or no down. He uses vivid language, photos, to shelters, abandoned houses, and the The book will help you understand how order, Henry Kissinger’s “World Order” and diagrams to illustrate his points. street. It invites depression and illness, growing up in rural Georgia in a house is indispensable reading. Informed by He’s also an agile writer, deftly weaving compels families to move into degrading without running water, electricity, or a long view of centuries of history, the in entertaining historical stories, like the housing in dangerous neighborhoods, insulation shaped — for better and for author demonstrates why our diplo- importance of sauerkraut in sea explora- uproots communities, and harms chil- worse — his time in the White House. macy must be rooted in a genuine tion and why the earliest known written dren. Eviction reveals people’s vulner- Although most of the stories come from engagement between cultures, rigorous words from 5,000 years ago are a bit ability and desperation, as well as their previous decades, “A Full Life” feels pragmatism and, yes, realpolitik. Henry underwhelming. ingenuity and guts.” timely in an era when the public’s con- makes clear the dangers of ambivalence fidence in national political figures and in the face of the apparent landscape Warren Buffett, Mark Fields: “The institutions is low. Warren Buffett: “The Intelligent of disorder before us, and reminds us Outsiders: Eight Unconventional CEOs Investor” of the only path forward: If we are to and Their Radically Rational Blueprint To invest successfully over a lifetime defend our principles, we must set out for Success” does not require a stratospheric IQ, Steve Jobs: “The Innovator’s Dilem- to prove them. These CEOs thought very differently and unusual business insights, or inside ma: The Revolutionary Book That Will took a bit of a contrarian view about Change the Way You Do Business” information, What’s needed is a sound James Gorman: “The Boys in the Boat” how to create value in their companies. Jobs used this book as an explanation for intellectual framework for making deci- The story of the 1936 U.S. Olympic Each looked at their business from the one reason Apple needed to embrace sions and the ability to keep emotions rowing team competing in the Berlin outside in, took their time to develop cloud computing, saying: “It’s important from corroding that framework. This Olympics. One should never underes- a clear point of view and stuck with it, that we make this transformation, be- book precisely and clearly prescribes the timate what the determined amateur which ultimately created a lot of value cause of what Clayton Christensen calls proper framework. can do when armed with a professional for shareholders and everyone associat- ‘the innovator’s dilemma,’ where people attitude. ed with their companies. Jeff Bezos: “The Remains of the who invent something are usually the last ones to see past it, and we certainly Day” Marissa Mayer, Laura Lang: “The Cha- don’t want to be left behind.” If you read “The Remains of the Day,” Abby Joseph Cohen: “Being Wrong: risma Myth: How Anyone Can Master the Art and Science of Personal Mag- which is one of my favorite books, you Adventures in the Margin of Error” Bill Gates, Warren Buffett: “Business netism” can’t help but come away and think, I “Being Wrong: Adventures in the Margin Adventures” Olivia Fox Cabane offers hands-on advice just spent 10 hours living an alternate of Error” by Kathryn Schulz is a decep- Not long after I first met Warren Buffett and a practical guide to humanizing life and I learned something about life tively easy read which tackles one of the back in 1991, I asked him to recommend leaders without comprising integrity or and about regret. most critical issues for decision makers: his favorite book about business. He authority. She focused on the ‘it’ factors understanding how we form opinions. didn’t miss a beat: “It’s “Business Ad- that can make a real difference. Mark Zuckerberg: “Portfolios of the ventures”, by John Brooks,” he said. “I’ll Importantly, she discusses how to revise those opinions when new information Poor” send you my copy.” I was intrigued: I had Read more on: It’s mind-blowing that almost half the never heard of “Business Adventures” or becomes available, rather than clinging https://www.businessinsider.com/ceo-read- world — almost 3 billion people — live John Brooks. to earlier views. ing-recommendations-bill-gates-warren-buf- on $2.50 a day or less. More than one fett-2018-1 billion people live on $1 a day or less. I Tim Cook: “Competing Against Time” hope reading this provides some insight Cook is reportedly known to give out into ways we can all work to support copies to colleagues and new hires. them better as well. Founding Members of British Chamber

34 35 TRAVEL TRAVEL www.britishchamber.kz

Stay Hydrated on Planes Keep an Open Mind Staying hydrated — especially on Don’t judge other . You are long-haul flights — makes it easier a visitor. Be respectful. My 25 Best Travel Tips After 10 Years to get over jet lag too. Leave Room for Spontaneity of Traveling the World Put Your Room Number & Hotel Don’t plan your entire itinerary Address in Your Phone ahead of time. It’s tempting, I Be. Flexible Make Photocopies of know, but those unplanned We always plan for delays and Important Documents Ask The Locals moments while traveling can be try not to get upset when things In my early twenties, We always ask the locals to point the best memories. inevitably go wrong. Patience is ex- I was very good about us to the best restaurants, awe- tremely important when traveling! keeping a copy of my some spots to watch the sunset, Let Someone at Home Know Your passport in a separate the best coffee shops, etc. I do like Plans Make a List bag from my actual to tell people what type of food This is extremely important when About a week or so before each passport. I’m craving though. I’ve been led traveling solo, but it’s still a good trip, I make a mental list of items to some interesting restaurants idea no matter how many people I don’t want to forget — which I Pack Extra Underwear that wouldn’t have been my first are in your travel group. WILL forget if I don’t write them Undies are small and choice. down. it’s always a good idea Wear Sunscreen Separate Your Personal Items to have a few extra This is just something I do every When Scott and I travel together, Learn Common Phrases of the pairs in case of day, but it’s especially important we mix our personal items into Local Language emergencies. while traveling. each checked bag (assuming we A simple “Please,” “Thank you,” have more than one). That way if and “I’m sorry” in the local lan- Pre-plan Your Outfits Beware of Free Public WIFI one of our bags gets lost, we both guage goes a long way. I also like to I’ve spent too many trips with I always try to avoid logging into still have some clothing and learn the word for beer, but that’s all black or all grey outfits bank accounts or entering any personal items. just me. because I didn’t plan my passwords while I’m using free outfits before packing. I look public WIFI at a place like an air- Separate Your Sources of Money Don’t Forget an Extra Camera back at photos and wish I had port. I’m not as strict about it once Don’t keep all of your cash and Battery (or Two) put more effort into packing. I’ve gotten to my hotel, especially if cards in one spot. I usually hide I try to bring at least three camera they have a password for their wifi. some cash and a back up credit/ batteries on all of our trips so that Put Electronics, bank card in a separate bag — not we don’t miss out on that perfect Medications, Toothbrush, Alert Your Bank and Credit Card the same bag as my wallet. shot. Company of Your Travel Plans and an Extra Pair of Underwear in Your Carry-on This is a great habit to get into if Travel First Aid Kit Always Bring a Sarong A few important items should always go in your carry-on. You can you don’t want your credit card We pack up a small first aid kit with Sarongs can be used as a wrap buy most of these things if your bag gets lost, but having them in company or bank to put a hold on aspirin, Benedryl, cold meds, Tums, when you are cold, a towel, a cur- your carry-on will save you money and time if your luggage gets lost your card while you are overseas. cough drops, bandages, Activated tain, or a piece of clothing that can in transit. Charcoal pills, Neosporin, and oth- be worn dozens of different ways. Book Early for Cheap Flights er things that we may not always Enquire about the price BEFORE You Take Public Transportation Flights are always the first thing have easy access to when traveling. Always Buy Travel Insurance It’s a good idea to ask about the price before you hop on a bus, I book when planning a trip — A medical emergency can wipe out guagua, or other form of public transportation. sometimes I do this nearly a year Read more about travel https://or- your savings — or even in advance! For the most part, the dinarytraveler.com/resources. worse. Bring Lotion in Your Carry-on earlier you book, the better price I fill both sides of a contact lens case with hydrating lotion because you will get. they rarely have it in the lavatories and airplane cabins are exceptionally dry. Founding Members of British Chamber

36 37 CONTACTS www.britishchamber.kz

КОНТАКТЫ CONTACTS

Британская Коммерческая Палата в British Chamber of Commerce in Казахстане Kazakhstan БЦ Самал Тауэрс, 11 этаж BC Samal Towers, 11 Floor Самал - 2 Samal - 2 ул. Жолдасбекова, 97 Zholdasbekov str., 97 Алматы Almaty Казахстан Kazakhstan

Тел: +7 (727) 346 7247 Tel: +7 (727) 346 7247

Е: [email protected] E: [email protected] [email protected] [email protected]

38 ISSUE 1 NEWSLETTER The Official Magazine of The British Chamber of Commerce in Kazakhstan.

BUSINESS UPDATE Issue 1 Feb-Apr 2020 www.britishchamber.kz Issue 1 Feb-Apr 2020