Guelph ANNUAL Police REPORT Service 2016 Annual Report 2016 Contents

Your Police Service...... 4 Police Service Activity...... 15 Mission and Vision...... 4 Calls for Service...... 15 Organizational Structure...... 5 Service Activity and Quality Indicators...... 19 Letter from the Board Chair...... 6 Letter from the Chief of Police...... 7 Human Resources and Administration...... 21 Overview of Offences in Guelph...... 8 Personnel Complement...... 23 Traffic Offences and Motor Vehicle Human Resources Highlights ...... 26 Collisions...... 11 Awards...... 26 Cyber and Hate Crime...... 12 Ten-Year Trends...... 13

Notes • Some statistics presented in this report may vary from previously published reports. • All rates are per 100,000 population and rounded; variances are calculated using unrounded figures. • Clearance rates are for all occurrences cleared that year regardless of the year in which they originally occurred, which may result in clearance rates of greater than 100%.

Annual Report 2016 3 Your Police Service

Your Police Service

Mission Vision Through partnerships, we are dedicated To contribute to the positive growth to enhancing the quality of life and and development of our members ensuring the safety of all who live, and our community by providing work and play in our safe and diverse leadership and innovative policing that community. is effective, efficient, economical and environmentally responsible.

Values We, the members of the Guelph Police Service, believe in:

e in ourselves, our work, Prid and our community Service with compassion and accountability Trust shared through integrity and mutual respect

4 Guelph Police Service Annual Report 2016 Your Police Service

Organizational Structure

Guelph Police Services Board

Inspector Legal Counsel Executive Services Chief of Police

Professional Legal Services Standards and Access to Information Deputy Chief of Police Public Information

Research and Development

Inspector Inspector Inspector Manager Manager Neighbour- Neighbour- Inspector Adminis- Manager hood hood Investigative trative Human Financial Information Services Services Services Support Resource Services System Patrol Field Support Services Services Services Domestic Human Information Community Canine Violence Court Resource Facilities System Mobilization High Risk Services Services Services Crime Communi- Drug Financial Analysis cations Enforcement Data Services Payroll Services Forensic Professional Fleet Neighbour- Emergency Identification Property Develop- hood Teams Management and and Firearms ment and Materials Tech Crime Recruiting Management Labour General Relations Investiga- tions, Special Tactics Projects and Rescue and Fraud Traffic and st School Safety Intelligence u Youth and Serious r Crime T Crime Prevention Sexual Assault, Child Abuse and Internet Child Exploitation

Annual Report 2016 5 Your Police Service Your Police Service

LETTER FROM THE Board Chair

he Police Services Board Much of this work is not always As we move forward in our is responsible for the obvious. It is not by chance work, please be aware of the T effective governance of or lack of intention that we key areas of concentration in all policy and financial matters concentrate our efforts on our current Strategic Business related to Guelph Police Service. prevention of crime. This Plan. Our Service is committed We are a five-member Board important initiative takes to quantifiable results in each consisting of two members considerable effort and is often of these initiatives. This is in provincially appointed, two City accomplished in collaboration keeping with our tradition of of Guelph Council members with many of our strategic service to all citizens of Guelph, appointed by resolution of partners — both individuals regardless of race, creed or Council, and one representative and organizations. These sexual orientation. from the local community collective prevention efforts appointed by Council. with the health and education Therefore, on behalf of our systems, social services entities, Board members, Judy Sorbara As Chair of the Board it is my non-profit organizations, (Vice Chair), Mayor Cam Guthrie honour to speak on their behalf small business operators and Councillor Christine Billings, and and to urge all citizens to review the corporate world allow community representative Len this Annual Report. for significant reductions or Griffiths, I urge you to review avoidance of criminal activity this report. Each of us has The substance of this document that impacts everyone. We take the privilege of hearing many speaks to the volume of service purposeful action to engage positive stories involving the performed by the sworn and these community partners in connections of the community civilian personnel who work the identification and resolution with the Guelph Police Service. within the Guelph Police of issues before they become We are committed to these Service. It also verifies the slight part of the enforcement or connections as much as we are increase in the Crime Severity legal systems. We therefore to the effective governance of Index as reported by Statistics offer our thanks for these many the Service. Canada. After your review of partnerships and we resolve to the information in this report, continue in this work. Don Drone, Chair it becomes clear that the work Guelph Police Services Board of this police service is complex In some cases, enforcement is and demanding in providing for necessary. Therefore, it is not the safety and well-being of the by chance that in 2016 we had citizens of this great community. over 63,000 calls for service. It is It is of immense value to our interesting that these calls were quality of life in Guelph. As one almost evenly distributed from of those citizens, I am reassured all areas of the city — a fact that by the quality services provided should dispel any misperception by our people. that crime or other issues are concentrated in a particular geographical area.

6 Guelph Police Service Annual Report 2016 Your Police Service

LETTER FROM THE Chief of Police

t is my pleasure to present last year. We also saw a decrease objectives. For instance, our the 2016 Guelph Police in certain traffic offences and Integrated Mobile Police and I Service Annual Report. The motor vehicle collisions. As a Crisis Team has effectively Annual Report highlights the whole, the collection of these improved local response to key trends and issues affecting trends paint a picture of the mental health-related calls for our community as well as our complexities involved in policing service, referring individuals major accomplishments over the City of Guelph in our current to services that can help them the last year. It also presents environment. while also ensuring officers are an overview of the services we able to handle calls efficiently. continue to provide on a regular When we look more closely at basis to ensure the safety of all the statistics presented in this Throughout the last year, we of our community members. report, we see that only a small also worked on a number portion of the calls received of other internal projects. There are several important by personnel were criminal in In partnership with many trends to note in this report. nature. This fact reveals the corporate sponsors and In 2016, we experienced an large number of calls the Service dedicated volunteer groups, we increase in calls for service. answers on a regular basis that hosted a successful 2016 Special We also saw an increase in the are not related to crime. For Olympics Spring Games. Over rate of certain types of crime. example, our officers answer the last year work continued For instance, property crime, calls related to mental health on the construction of our which includes break and issues, noise complaints, missing new headquarters building enters, thefts, and mischief, persons, and many other and members voted in favour rose significantly in 2016. It is situations on a regular basis. It of changing the Service’s shift important to note, however, that is also important to note that schedules to enhance member this may be due, in part, to an although the Service’s number wellbeing and community safety increase in the community’s use of authorized personnel and and satisfaction. of CopLogic, the Guelph Police officers increased in 2016, due Service’s online crime reporting to an increase in the population As always, I continue to feel tool. In 2016 we also saw an of the City of Guelph, the privileged to work in a vibrant increase in the amount of violent population per police officer community that supports the crime in the city. However, the ratio also rose. As a result, work of our Service. We are percentage of violent crime Guelph Police is experiencing proud to serve the City of clearance increased significantly increasing pressures on the Guelph each and every day to during the same time period. services we provide. ensure our residents are safe and to ensure that the city It is also important to note that 2016 was the first year in our remains a fantastic place to live, certain criminal occurrences new 2016–2018 Strategic work and play. decreased in 2016. For Business Plan and already example, Criminal Code traffic we have made a great deal Jeff DeRuyter occurrences decreased in the of progress on many of our Chief of Police

Annual Report 2016 7 Overview of Offences in Guelph

Overview of Offences in Guelph

Total Crime Up by 11.7%, Property Crime Up by 19.3%

uelph’s crime rate rose for the third thefts in 2015 to 156 in 2016; and mischief year in a row in 2016, increasing increased by 668 to 803, an increase of 19%. G by 11.7% to an overall crime rate of Break and enters also rose by 16.3%. Some 5,318.9 offences per 100,000 population, or of the increases in reported property crimes 7,010 offences in total (excluding criminal may be attributable to an increase in the traffic violations). Crime clearance fell community’s use of CopLogic, the Guelph between 2015 and 2016 by 8.1%, to 49.2% Police Service’s online crime reporting tool of criminal occurrences being cleared, or which can be used to report certain types ‘solved.’ Violent crime increased by 3.2%, of crime to police. For example, in 2015, the majority of this increase being the result 39.5% of reported thefts $5,000 or under of a rise in reported sex-related crimes, in from a motor vehicle were reported through particular sexual assault which rose from CopLogic, while in 2016 50.8% of all such 63 reported incidents in 2015 to 106 in 2016. occurrences were reported using this tool, Violent crime clearance also rose in 2016, by indicating that some of the increased crime 8.4% to 88.6% of violent crimes being cleared in this area was already occurring but was not being reported until the availability of this Property crime rose sharply in 2016, by online tool. Increased police efforts to raise 19.3%, after increasing by only 0.8% in 2015. public awareness of this crime may have also Increases were seen in a number of different played a role in greater number of reports, property occurrence types. For instance, but other impact as the result of police theft $5,000 or under from a motor vehicle resources are unknown. In addition to the increased by 56.6% from 623 reported occur- increase in reported property crime, property rences in 2015 to 986 in 2016; motor vehicle crime clearance decreased by 18.4% in 2016 thefts increased by 45.7%, from 106 such to 25.2% of crimes being cleared.

8 Guelph Police Service Annual Report 2016 Overview of Offences in Guelph

Other criminal code occurrences fell between Guelph’s Crime Severity Index (CSI) also rose 2015 and 2016 by 2%, and clearance of these between 2015 and 2016. The overall CSI of crimes increased by 3.5% to 95.6% of these 54.6 was a 5% increase from the year before crimes being cleared in 2016. Production when it was 48.4. The Violent CSI rose by and distribution of child pornography fell by 1% to 49.1 and the Non-Violent CSI rose by 14.1%, and failure to reply with conditions 12% to 56.5, one of the largest increases by 9.8%. Failure to attend court increased by in the country (Source: Statistics Canada, 14.6%. Controlled Drugs and Substances Act Police-reported crime statistics in Canada, occurrences increased by 7.6%, while Youth 2016; Police reported crime statistics in Criminal Justice Act occurrences increased Canada, 2015). by 15.2%.

Annual Report 2016 9 Overview of Offences in Guelph Overview of Offences in Guelph

Criminal Offences

2015 2016 % Variance Occurrences Clearance Occurrences Clearance Occurrence Clearance Number Rate Number Rate % Number Rate Number Rate % Rate Rate Total Criminal Code 6,211 4,761.6 3,328 53.6 7,010 5,318.9 3,452 49.2 11.7 -8.1 Excluding Traffic Total Violent Crime 1,013 776.6 828 81.7 1,056 801.3 936 88.6 3.2 8.4 Murder 1st Degree 2 1.5 3 150.0 1 0.8 0 0.0 -50.5 -100.0 Attempted Murder 2 1.5 2 100.0 1 0.8 1 100.0 -50.5 0.0 Sexual Violations 98 75.1 64 65.3 174 132.0 111 63.8 75.7 -2.3 Sexual Assault 63 48.3 38 60.3 106 80.4 63 59.4 66.5 -1.5 Assaults 503 385.6 433 86.1 501 380.1 465 92.8 -1.4 7.8 Violations Resulting In The 25 19.2 25 100.0 16 12.1 16 100.0 -36.7 0.0 Deprivation Of Freedom Criminal Harassment 112 85.9 103 92.0 103 78.2 108 104.9 -9.0 14.0 Utter Threats to Person 218 167.1 166 76.1 207 157.1 199 96.1 -6.0 26.2 Criminal Harassment 115 89.1 92 80.0 112 85.9 102 91.1 -3.6 13.8 Utter Threats to Person 172 133.3 146 84.9 202 154.9 163 80.7 16.2 -4.9 Total Property Crime 3,546 2,747.2 1,112 31.4 3,612 2,769.1 1,148 31.8 0.8 1.4 Arson 23 17.6 6 26.1 14 10.6 6 42.9 -39.8 64.3 Break and Enter 400 306.7 95 23.8 470 356.6 70 14.9 16.3 -37.3 Theft over $5,000 16 12.3 2 12.5 13 9.9 2 15.4 -19.6 23.1 Motor Vehicle Theft 106 81.3 27 25.5 156 118.4 20 12.8 45.7 -49.7 Theft $5,000 or under 994 762.0 153 15.4 1082 821.0 185 17.1 7.7 11.1 Theft $5,000 or under 623 477.6 20 3.2 986 748.1 22 2.2 56.6 -30.5 from a motor vehicle Shoplifting $5,000 or under 371 284.4 294 79.2 429 325.5 316 73.7 14.4 -7.0 Fraud 299 229.2 133 44.5 346 262.5 120 34.7 14.5 -22.0 Mischief 668 512.1 231 34.6 803 609.3 227 28.3 19.0 -18.3 Total Other Criminal Code 1,456 1,116.2 1,345 92.4 1,442 1,094.1 1,379 95.6 -2.0 3.5 Offensive Weapons 126 96.6 110 87.3 126 95.6 120 95.2 -1.0 9.1 Production/Distribution 38 29.1 10 26.3 33 25.0 13 39.4 -14.1 49.7 of Child Pornography Failure to Comply 393 301.3 386 98.2 358 271.6 361 100.8 -9.8 2.7 with Conditions Failure to Attend Court 177 135.7 178 100.6 205 155.5 205 100.0 14.6 -0.6

Breach of Probation 447 342.7 441 98.7 468 355.1 465 99.4 3.6 0.7 Breach of Probation 345 267.3 343 99.4 447 342.7 441 98.7 28.2 -0.8 Controlled Drugs and 402 308.2 406 101.0 437 331.6 393 89.9 7.6 -11.0 Substances Act Youth Criminal Justice Act 55 42.2 55 100.0 64 48.6 65 101.6 15.2 1.6 Not all crimes are shown for each crime category; all crimes are accounted for in the totals. Source: Guelph Police Service Records Management System; population estimate from Statistics Canada.

10 Guelph Police Service Annual Report 2016 Overview of Offences in Guelph

Traffic Offences and Motor Vehicle Collisions

riminal Code traffic occurrences permit. Decreases were observed in driving decreased between 2015 and with a handheld communication device and C 2016 by 10.5%, from a rate of in driving with no validation on license plates. 176.6 per 100,000 population to 157.1. One of the largest decreases in these types of There was one fatal motor vehicle collision in occurrences was for dangerous operation, 2016, the same as 2015. Personal injury motor which fell by 35.5%. The total number of vehicle collisions fell by 7.9% between 2015 Highway Traffic Act violations issued in 2016 and 2016, from 445 to 414. Property damage rose by 16%, from 7,195 in 2015 to 8,434. collisions also decreased, by 14.8% to 2,278 in Increases were seen in speeding, driving 2016, down from 2,646 in 2015. with no license, and driving with no validated

Criminal Code Traffic Offences

2015 2016 % Variance Occurrences Clearance Occurrences Clearance Occurrence Clearance Number Rate Number Rate Number Rate Number Rate % Rate Rate Total Criminal Code Traffic Crime 229 175.6 228 99.6 207 157.1 210 101.4 -10.5 1.9 Dangerous Operation 23 17.6 22 95.7 15 11.4 16 106.7 -35.5 11.5 Total Impaired 170 130.3 170 100.0 159 120.6 160 100.6 -7.4 0.6 Driving While Prohibited 15 11.5 16 106.7 15 11.4 15 100.0 -1.0 -6.3 Not all crimes are shown; all crimes are accounted for in the totals. Source: Guelph Police Service Records Management System

Motor Vehicle Collisions

2015 2016 % Variance Motor Vehicle Collisions Number Rate Number Rate in Rate Fatality 1 0.8 1 0.8 -1.0 Personal Injury 445 341.2 414 314.1 -7.9 Property Damage 2,646 2,028.5 2,278 1,728.5 -14.8 Source: Guelph Police Service Records Management System and Accident Support Services International

Annual Report 2016 11 Overview of Offences in Guelph Overview of Offences in Guelph

Highway Traffic Act Violations

2015 2016 % Variance Number Rate Number Rate in Rate Total Highway Traffic Act (HTA) Violations 7,195 5,515.9 8,434 6,399.4 16.0 Drive Motor Vehicle, No Currently Validated Permit 414 317.4 501 380.1 19.8 Drive Motor Vehicle, No Validation on Plates 543 416.3 522 396.1 -4.9 Drive Motor Vehicle, No License 124 95.1 163 123.7 30.1 Drive Under Suspension 273 209.3 318 241.3 15.3 Drive, Hand-Held Communication Device 268 205.5 205 155.5 -24.3 Seat Belt Violation 113 86.6 124 94.1 8.6 Speeding 3,150 2,414.9 4,103 3,113.2 28.9 Careless Driving 317 243.0 347 263.3 8.3 Not all occurrences are shown in breakdown; all occurrences accounted for in the totals. Source: Guelph Police Service Records Management System

Cyber and Hate Crime

oth cyber and hate crime rose in 2016 of these crimes are related to unwanted after decreasing in 2015. Cybercrime contact, fraud, and child pornography. Hate B rose by 24% to 205 occurrences, up crime occurrences increased from 1 reported from 163 the previous year. Clearance of crime in 2015 to 11 in 2016. The majority of these crimes was 44% in 2016. The majority hate crimes are related to incidents of graffiti.

2015 2016 % Variance Occurrences Clearance Occurrences Clearance Occurrence Clearance Rate Rate Number Rate Number Rate % Number Rate Number Rate % Cyber Crime1 163 125.0 36 22 205 155.5 91 44 24 101 Hate Crime2 1 0.8 0 0 11 8.3 2 18 989 1 A cyber crime is “a criminal offence involving a computer as the object of the crime or the tool used to commit a material component of the offence.” (Canadian Police College as quoted in Canadian Centre for Justice Statistics — Statistics Canada. 2010.Uniform Crime Reporting Incident-Based Survey. Ottawa.) 2 A hate crime is “a criminal violation motivated by hate, based on race, national or ethnic origin, language, colour, religion, sex, age, mental or physical disability, sexual orientation or any other similar factor.” (Canadian Centre for Justice Statistics — Statistics Canada. 2010. Uniform Crime Reporting Incident-Based Survey. Ottawa.)

12 Guelph Police Service Annual Report 2016 Overview of Offences in Guelph

Ten-Year Trends

lthough the Service’s number of increased back to the level generally seen in authorized personnel and officers previous years. Overtime hours per member A increased in 2016, the population increased for the fourth year in a row. The per police officer ratio in Guelph rose also, large increase in overtime between 2015 meaning there were more people per police and 2016 was due to call outs to address officer in the Service due to the increase in short staffing as a result of vacancies and the City’s population. The ratio of 671 people accommodations, and to an increase in per officer is the highest it has been during the complexity and length of investigations the past 10 years. Sick hours per member carried out by officers.

Annual Report 2016 13 Overview of Offences in Guelph Guelph Police Service Activity

10-Year 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Average Population, City of Guelph1 120,753 121,970 123,099 124,856 126,105 127,068 128,573 129,079 130,440 131,794 — Authorized personnel (FTEs) 261.62 269.62 274.67 274.67 282.17 284.42 284.42 284.92 285.92 287.42 279.0 Authorized police 186 190 192 191 195 195 195 196.5 195.5 196.5 193.3 officers (FTEs) Population per police officer 649 640 641 654 647 652 659 657 667 671 653.7 Net operating expenditures 25.7 27.2 28.7 30.1 31.3 32.4 34.0 34.7 35.7 37.4 31.7 ($millions) Policing cost per capita ($) 213 224 233 241 248 255 264 269 274 284 250.5 Median response time 6.6 8.0 4.5 5.3 4.5 4.3 4.3 5.6 6.6 6.6 n/a (mins), Priority 1 calls2 Total crime rate3,4 4,809 4,822 5,317 4,807 4,402 4,560 4,346 4,381 4,624 5,303 n/a Violent crime rate4 811 807 829 915 841 928 869 721 749 798 n/a Property crime rate4 3,483 3,528 3,613 2,963 2,739 2,867 2,634 2,747 2,769 3,411 n/a Crime clearance rate4 40 38 45 56 47 51 56 53 55 49 n/a Violent crime clearance rate4 90 77 84 87 78 88 92 84 84 89 n/a Property crime clearance rate4 20 21 25 33 25 29 32 31 32 25 n/a Traffic Crime Rate4 176 192 214 198 212 207 156 177 176 157 n/a Average sick time 53 48 67 60 64 68 72 69 57 70 n/a hours per member5 Average injured on duty 5 5 3 5 2 3 7 6 13 4 5.2 hours per member Average overtime 116 123 100 106 98 87 82 89 103 115 101.9 hours per member 1 Population figures from 2001 to 2009 and 2011–2013 from Canadian Centre for Justice Statistics UCR 2 aggregate data; 2010 population estimate derived by the Guelph Police Service 2016 from Statistics Canada 2016 Census. 2 A change in the types of calls classified as Priority One has impacted on the resulting median response time after 2008; elimination of false alarms affected this measure from2014 onward. 3 Total Criminal Code Occurrences excluding traffic violations. 4 Beginning with 2009 data these figures are calculated using Guelph Police Service records only; data prior to 2009 are from a website extract from Canadian Centre for Justice Statistics UCR 2 aggregate data, extracted July 20, 2010. Due to differing methods for calculating crime figures used for these two sources, the data presented for periods prior to 2009 are not comparable with data presented for 2009 and later. 5 Figure derived using new calculations starting with 2011; therefore statistics from 2011 on are not comparable with previous years.

14 Guelph Police Service Annual Report 2016 Guelph Police Service Activity

Guelph Police Service Activity

Calls for Service 2016 Calls for Service (by zone, numbers and percent of total) his year’s calls for service were thoroughly explored in this year’s T report titled Guelph Police Service Calls for Service Trends 2012–2016 (note: Zone 2 some figures may be different in the present 14,150 report due to differing methodology). In 2016, 22.5% the Service dealt with 63,064 calls for service, up by 2.7% from 2015 which saw 61,356 calls. Zone 1 16,686 Those calls were fairly evenly distributed 26.5% throughout the City, as seen in the graphic (right). Zone 4 Zone 3 13,060 15,481 20.7% 24.6%

Annual Report 2016 15 Guelph Police Service Activity Guelph Police Service Activity

The charts below reveal that the busiest month in 2016 was September, the busiest day of the week was Friday, and the busiest hour of the day was 3:00 pm.

Call Volume by Month 6,500

6,000

5,500

5,000

4,500

4,000 Jan. Feb. Mar. Apr. May June July Aug. Sept. Oct. Nov. Dec.

Call Volume by Day of Week 10,500

10,000

9,500

9,000

8,500

8,000 Sun. Mon. Tue. Wed. Thu. Fri. Sat.

16 Guelph Police Service Annual Report 2016 Guelph Police Service Activity

Call Volume by Hour

4,000

3,500

3,000

2,500

2,000

1,500

1,000

500 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23

Calls for service are broken down into nine number of criminal occurrences during the different priority types dependent on the year, 17.1% of calls for service were criminal urgency of the call. The table below shows in nature. Although this proportion is greater the breakdown of calls by priority status. than what was seen in 2015 (12.2% of calls Although Priority 1 calls decreased between were criminal), which is in line with the 2015 and 2016, Priority 2 through 4 calls increases observed in Guelph’s 2016 crime increased. The biggest increase was in Priority rate, this proportion still reveals the large 8 (proactive) calls, which went up by 44%. volume of work the Service does that is not When comparing the number of calls for related to crime (e.g., mental health, by-law service dealt with by the Service against the enforcement, missing persons, etc.).

Calls for Service by Priority Status 2015 2016 % Variance 1 Immediate 1,398 1,350 -3 2 Urgent 10,016 10,559 5 3 Prompt 5,835 6,190 6 4 As Zone Officer Becomes Available 12,748 13,731 8 5 Differential Police Response 1,496 1,452 -3 6 Collision Reporting Centre 1,132 1,126 -1 7 Officer Initiated 9,778 10,206 4 8 Proactive 366 527 44 9 Administrative (Communications Alert) 18,587 17,923 -4 Total 61,356 63,064 3

Annual Report 2016 17 Guelph Police Service Activity Guelph Police Service Activity

The amount of work done by officers that is The subsequent table shows some further not criminally related is further illustrated by calls of interest. Of note is the large volume examining the top 10 calls for service. For the of calls that are related to mental health; in last two years, “compassionate to locate” has addition to “mentally ill person” calls, both been the top call type, a call which involves “attempt suicide” and “compassionate to checking on the wellbeing of a person, locate — check wellbeing” calls involve mental following up on dropped 9-1-1 calls with no health (note that these calls are not inclusive voice contact, and next of kin notifications. In of all calls for service that involve a mental 2016, the second most frequent call type was health element). “suspicious person” and the third was “bylaw complaints” (note that it is estimated that in Call Type 2015 2016 approximately 65% of bylaw occurrences, Mentally Ill Person 987 1,002 only bylaw officers respond to the calls). Attempt Suicide 269 263 Compassionate to Locate — 1,793 1,878 Check Wellbeing Top 10 Calls for Service (Priority 1 through 4) by Year Intoxicated Person 841 646 2015 2016 Drugs 206 236 B&E — Residential 288 365 Compassionate to Locate 1 (2,951) 1 (2,823) B&E — Commercial 84 105 Suspicious Person 3 (2,116) 2 (2,705) Theft from Vehicles 388 499 Bylaw Complaint 2 (2,562) 3 (2,551) Stolen Vehicles & Attempts 103 161 Administrative/ 4 (2,012) 4 (2,108) Routine Detail MVC — Property Damage 1,129 1,124 Theft Under 5 (1,555) 5 (1,864) MVC — Personal 620 583 Injury & Hit & Run Assist Other Service 7 (1,338) 6 (1,631) Impaired Driver 169 148 Domestic 6 (1,501) 7 (1,544) Driving Complaint 9 (1,109) 8 (1,367) MVC PD 8 (1,129) 9 (1,124) Unwanted Person 13 (870) 10 (1,030) Dispute 10 (993) 11 ( 1,003) Alarm 12 (947) 13 (978)

18 Guelph Police Service Annual Report 2016 Guelph Police Service Activity

Service Activity and Quality Indicators

he Service’s response time to Priority 1 an increase in the number of those complaints calls for service was slightly faster in that were either withdrawn or found to be T 2016, despite there being fewer such unsubstantiated. Although the value of drugs calls in 2016 than 2015. The number of use of seized decreased in 2016, the value of cash force incidents and levels of force used both seized increased. Fewer Freedom of Information increased in 2016. There was a 63.2% increase requests were processed in 2016, while the in public complaint investigations, along with number of records checks processed rose.

2015 2016 % Variance Priority One Calls for Service Number of Priority 1 Calls for Service* 1,398 1,350 -3.4 Median Response Time, Priority 1 Calls (minutes:seconds) 6:43 6:40 -0.7 Use of Force Number of Incidents 62 87 40.3 Levels of Force Used 171 222 29.8 Public Complaints — Investigations Total Complaints by Type 9 19 111.1 Police Officer Conduct 19 25 31.6 Service of the Police Service 0 6 Policies of the Police Service 0 0 Public Complaints — Resolutions** Withdrawn 3 8 166.7 Unsubstantiated 7 10 42.9 Customer Service Resolution 1 1 0.0 Informal Resolution 1 0 -100.0 Informal Discipline 1 1 0.0 Misconduct Hearing 0 1 Not Proceeded with 60 PSA 9 9 0.0 Drug Enforcement Value of Drugs Seized $344,573 $310,877 -9.8 Cash Seized $31,467 $45,603 44.9 Joint Forces Operations and Internal Task Forces*** 4 0 -100.0 Projects Resulting in Charges 3 -100.0 Freedom of Information (FOI) Requests 492 426 -13.4 Data Services Number of Record Checks 6,239 6,373 2.1 Employment Clearance 3,994 4,075 2.0 Volunteer Clearance 2,245 2,298 2.4 Source: Units of the Guelph Police Service * Figures different from previous reports due to differing calculation methods; only calls for which a response time was available included in calculations **Not all complaints within a year may have been resolved that year. ***Changes in definitions of Joint Forces Operations and Internal Task Forces make year-to-year comparisons unavailable.

Annual Report 2016 19 Guelph Police Service Activity Human Resources and Administration

Summary of the 2016–2018 Guelph Police Service Strategic Business Plan Status

Performance Measure Status Green Yellow Red Total 1. Campaign for an improved local mental 5 1 0 6 health and addictions response. 2. Implement proactive approaches to address violent crime. 4 1 0 5 3. Develop and implement a strategy focusing 10 1 2 13 on property and drug-related crime. 4. Promote and enhance road safety in partnership 3 0 0 3 with the public and community agencies. 5. Support victims of crime and tragic circumstance 3 0 0 3 by engaging community partners. 6. Mutually engage with youth in Guelph’s communities. 3 1 1 5 7. Champion our community and our members. 9 1 0 10 8. Research and implement optimal staffing 15 4 0 19 practices for the Guelph Police Service. 9. Utilize business intelligence tools to 5 1 0 6 make evidence-based decisions. 10. Ensure fiscal responsibility while supporting 5 0 0 5 community safety and the needs of our members. 11. Successfully complete the renovation and expansion 9 0 0 9 of the Guelph Police Service headquarters building. Information Technology Plan 8 1 1 10 Total 79 11 4 94 (84.0%) (11.7%) (4.3%) (100%) January 2017 Status 72.3% 24.5% 3.2%

Objective is progressing on Green schedule.

Progress on the objective Yellow is stalled.

Progress is not being made on Red the objective.

20 Guelph Police Service Annual Report 2016 Human Resources and Administration

Human Resources and Administration

Human Resources 2014 2015 Population, City of Guelph 130,440 131,794 Authorized Personnel (FTEs) 285.92 287.42 Actual Personnel (FTEs) 278.42 286.67 Authorized Police Officers (FTEs) 195.5 196.5 Police Officer: Population 1:667 1:671 Ratio (authorized FTEs) Authorized Constables 154.5 155.5 Actual Constables 151.5 157.5

Overtime (hours) 28,676 32,946 Overtime per Member (hours) 102.9 114.9 Overtime Paid (hours) 16,645 20,087 Overtime Paid (%) 58 61 Cost of Overtime Paid $721,180 $881,779

Sick Time (hours) 16,035 19,960 Sick Time per Member (FTEs) (hours) 57.6 69.6 Injured on Duty (hours) 3,721 1,190 Injured on Duty per 13.4 4.2 Member (FTEs) (hours)

Selected Cost Recovery 2015 2016 Alarm Fees $100,824 $106,000 Police Record Check Fees $208,790 $212,777

Financial and Material Resources 2015 2016 Net Approved Budget $36,443,100 $37,839,800 Net Operating Expenditures $35,717,325 $37,447,414 Policing Cost per Capita $274 $284

Annual Report 2016 21 Human Resources and Administration Human Resources and Administration

Authorized and 2015 2016 % Variance % Variance Actual Personnel Authorized Actual Authorized Actual (Authorized) (Actual) Police Complement – Total 195.5 193.5 196.5 199.5 1% 3% Chief of Police 1 1 1 1 0% 0% Deputy Chief of Police 1 1 1 1 0% 0% Inspectors 5 5 5 5 0% 0% Staff Sergeants 9 9 9 9 0% 0% Sergeants 25 26 25 26 0% 0% Constables 154.5 151.5 155.5 157.5 1% 4% Civilian Complement – Total 90.42 84.92 90.92 87.17 1% 3% Senior Leadership/Administration 8 8 10 10 25% 25% Special Constables - Courts 12.7 12.7 12.7 12.7 0% 0% Maintenance 4.77 4.77 4.77 4.77 0% 0% Administration 64.95 59.45 63.45 59.7 -2% 0% Total (FTEs) 285.92 278.42 287.42 286.67 1% 3%

22 Guelph Police Service Annual Report 2016 Human Resources and Administration

Personnel Complement PERMANENT EMPLOYEES AS OF DECEMBER 31, 2016

Police Civilian Male Female Male Female Full Part Time/ Time Job Share Chief of Police 1 1 Executive Assistant 1 1 Legal Counsel; Legal Services and Access to Information 2 2 Executive Services Inspector 1 1 Professional Standards Sergeant 1 1 Research Analyst; Research Assistant 1 2 2 1 Public Information Officer (Constable) 1 1 Deputy Chief of Police 1 1 Neighbourhood Services - Patrol Inspector 1 1 Administrative Assistant 1 1 Crime Analyst 1 1 Neighbourhood Teams Staff Sergeant 4 1 5 Neighbourhood Teams Sergeant 8 8 Neighbourhood Teams Constable 54 22 74 2 Neighbourhood Teams 2 3 5 Canine Constable 2 2 Community Mobilization Sergeant 1 1 High Enforcement Action Team Constable 3 3 Community Resource Officer (Constable) 3 3 Community Resource Officer (Constable) 3 3 Neighbourhood Services - Field Support Inspector 1 1 Tactics and Rescue Sergeant 2 2 Tactics and Rescue Constable 11 11 Traffic and School Safety Sergeant 1 1 Traffic Constable 8 1 9 School Safety Constable 1 1 1 1 Youth and Crime Prevention Sergeant 1 1 High School Resource Officer Constable 4 4 Youth Detective Constable 1 1 2 VIP Constable 1 1 Investigative Services Inspector 1 1 Investigative Services Clerk 1 1 Investigative Services Staff Sergeant 1 1 2 Serious Crime Sergeant 1 1 Serious Crime Constable 4 1 5 Sexual Assault and Child Abuse Sergeant 1 1 Sexual Assault and Child Abuse Constable 1 2 3 Internet Child Exploitation Constable 2 2 General Investigations and Special Projects Sergeant 1 1 General Investigations and Special Projects Constable 4 4 Fraud Constable 2 2

Annual Report 2016 23 Human Resources and Administration Human Resources and Administration

Police Civilian Male Female Male Female Full Part Time/ Time Job Share Domestic Violence High Risk Coordinator (Constable) 1 1 Forensic Identification Sergeant 1 1 Forensic Identification Constable 2 1 3 Technological Crimes Constable 2 2 Drugs Sergeant 1 1 Drugs Constable 4 4 Intelligence Sergeant 1 1 Intelligence Constable 3 2 5 Drugs and Intelligence Clerk 1 1 Administrative Support Services Inspector 1 1 Data Services Manager 1 1 Quality Assurance Coordinator 1 1 Case File Coordinator 2 2 Information Processor - Platoons 2 8 9 1 Information Processor - Day Shift 5 3 2 Information Processor - Courts 2 2 Customer Service Clerk 4 2 2 Communications Staff Sergeant 1 1 Communications Sergeant 1 1 Communications Trainer/Auditor 1 1 Communicator 2 23 16 9 Court Services Staff Sergeant 2 2 Court Services Constable 1 1 2 Court Security Special Constable 7 5 10 2 Summons/Warrant Special Constable 1 1 Found and Seized Property/Firearms Constable 2 2

24 Guelph Police Service Annual Report 2016 Human Resources and Administration

Police Civilian Male Female Male Female Full Part Time/ Time Job Share Human Resources Manager 1 1 Human Resources Advisor 1 1 Payroll Clerk 1 1 Professional Development and Recruiting Sergeant 1 1 Training Officer (Constable) 2 2 Financial Services Manager; Financial Analyst 1 1 Financial Services Administrative Assistant 1 1 Materials Management Purchaser 2 2 Facilities Manager 1 1 Custodian 4 1 3 2 Fleet Manager 1 1 Information Services Manager 1 1 Information Services Manager 1 1 Information Services Technician 2 2 Business Analyst 1 1 Application Support Analyst 1 1 Forensic Video Analyst 1 1 Headquarters Renovation and Expansion (Seconded) 1 1 TOTALS 155 37 23 75 267 23 TOTAL PERMANENT EMPLOYEES 290

Annual Report 2016 25 Human Resources and Administration Human Resources and Administration

Human Resources Highlights MEMBER AND COMMUNITY AWARDS Member of the Year Chief’s Commendation Community Cst. Ashley McArthur for Policing Excellence Partner Award Cst. Bradley McBurney John Bouwmeester Award for Commitment Cst. Bryan McKean (Eden House Care Facility Inc.) to Community Jacqueline Dennis Community Partner Award Based Policing Linda Guest Curinder Saini S/Sgt. David Doxey James Harvey (Owner, Domino’s Pizza Guelph) S/Sgt. Jeimy Karavelus Laura Phillips Community Partner Award S/Sgt. Cate Welsh Debbie Sloot Jenn Bechtel Sgt. Ross Keller (Canadian Mental Health Tricia Agocs Chief’s Commendation Association) Joanne Bunnaman for Policing Excellence Kim Catcher Cheryl Lawrence Cst. Michael Braga (Canadian Mental Health Tammy Smits Cst. Gregory MacArthur Association) Cst. Michael Gatto Cst. Matthew Oliver Tracey Dupuis Cst. Mark O’Connell Cst. Keith Waechter (Canadian Mental Health Cst. Scott Bangay Association) Award for Excellence Cst. James Gordon Christine Cudney, Retail Sales in Community Service Cst. Derren Gould Manager, Piller’s Fine Foods S/Cst. Alexandria Johnston Cst. James McMichan Cst. Michael Nixon Special Olympics Award for Excellence Cst. Derren Gould Unsung Hero Award in Criminal Investigation Cst. Paul Hinchliffe Special Olympics Cst. Cameron McKeen Cst. Sherry Pettapiece Games Manager Award Cst. Daniel McTaggart OPP Sgt. Pete Fischer Cst. Christopher Probst Cst. Keith Waechter Cst. Gregory MacArthur and PSD Cst. David Gamsby General City of Guelph’s 2016 Sgt. Carrie Kerfoot Cst. Richard MacLean Mayor’s Award Cst. Brandon MacKenzie Cst. Scott Srigley Sgt. Douglas Pflug

Award for Excellence Citizen Award National Association in Support Services Leslie Newman of Professional Canine Jaclyn Millson Melissa Norrish Handler’s 2016 Utility K9 Radenka Damjanovic Larry Johnson Team of the Year Award Andrea Tessier Lorna Kelly Cst. Gregory MacArthur David McGregor Award for Excellence in Owen Griffiths Canadian Critical Traffic Safety Initiatives James Stewart Incident Incorporated’s Cst. Robin Clark Nancy Nodwell 2016 Major General (ret’d) Lewis MacKenzie Leadership Award S/Sgt. Paul Crowe

26 Guelph Police Service Annual Report 2016 Human Resources and Administration

RETIREMENTS

Deb Hall — 11 years of service Constable Attila Korga — 35 years of service Constable John Vallesi — 34 years of service

LENGTH OF SERVICE AWARDS 40 Years of Service 20 Years of Service 15 Years of Service 10 Years of Service S/Sgt. Marino Gazzola S/Sgt. Stephen Gill* Cst. Shawn Dunsmoor S/Cst. Diane Civiero Cst. Matthew Jotham Stephen Free Cst. Rodney Cox 30 Years of Service Cst. Ralph Neumann** Cst. Michael Gatto Ainsley Dodge Cst. Robin Clark** Cst. Philip Perrins* Cst. Stephen Gawlik Cst. Alina Halliday Judith Drysdale Sgt. Tina Ryan* S/Sgt. Stephen Gill Tracey Harris Cst. David Hill** Debbie Sloot Acting S/Sgt. Kevin King Cst. Dale Hunt Susan Kelso Cst. Scott Srigley* Margaret Loat Sharon Kors Sgt. Peter Mitro** Cst. Corey McArthur Cheryl Lawrence Jody Pringle-Mosey Kelley McKeown Cst. Gregory Mitchell Cst. Brian Voisin** Cst. Neil Moulton Cst. Jeremy Mitchell Cst. Julianna Murphy Sandra Odorico 25 Years of Service Sgt. Ken Rodd Cst. Matthew Oliver Cst. Gary Mulder Sgt. Tina Ryan Cst. Todd Van Iersel S/Sgt. Andrea Ninacs Sgt. Cory Sherratt Cst. Scott Wright Sgt. Clifford Russell Cst. Scott Srigley Cst. Theresa Rynn Suzanne Weber * Police Exemplary Service Medal/Bar ** Police Exemplary Service Medal/Bar plus GPS Service Award

Annual Report 2016 27 Guelph Police Service 15 Wyndham Street South, Guelph, Ontario N1H 4C6 Phone: 519-824-1212 • Fax: 519-763-0516 • TTY: 519-824-1466 www.guelphpolice.ca