HAMILTON NEW SETTLERS GUIDE 2019

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 1 ABOUT THIS GUIDE The Hamilton New Settlers Guide is produced and distributed by Hamilton City Council’s Community and Social Development Unit to provide basic settlement information for people who have recently moved to the city to live, work, study or start a business. It is also for those who have been forced to flee their homeland and seek refuge in .

The Council plays an important role in helping new settlers forge new lives in the city, working with various settlement organisations and community groups to make settlement easier. This is a handy resource providing information on Hamilton. It also lists a range of important services and agencies you will find useful such as community groups, places of worship, employment services, schools, doctors and other important contacts.

Details in this guide are published from information supplied by organisations and are updated annually. For copies of this guide, any changes or request for new listings or information on how the Council supports all new settlers and the ethnic and Pacific Communities, please advise Council by writing to:

Hamilton City Council Citizens Advice Bureau Hamilton Ethnic Development Advisor 55 Victoria Street Community and Social Development PO Box 19020 Hamilton 3244 T 07 838 6765 T 07 839 0395 E [email protected] E [email protected] Private Bag 3010, Hamilton 3240, New Zealand www.cab.org.nz For settlement enquiries contact:

Settlement Centre ISBN 2463-4719 46G Boundary Road, Park PO Box 4340, Hamilton East, Hamilton 3247 T 07 853 2192 E [email protected] www.scw.org.nz

2 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL CONTENTS

MAYORS MESSAGE 04

ABOUT HAMILTON CITY 05

TE AO MAAORI (THE MAAORI WORLD) 06

YOUR COUNCIL 07

ELECTED MEMBERS OF COUNCIL 08

COUNCIL COMMUNITY AND LEISURE FACILITIES 09

SETTLEMENT INFORMATION 15

ETHNIC AND COMMUNITY ORGANISATIONS 26

FAITH GROUPS AND PLACES OF WORSHIP 33

JUSTICE OF THE PEACE (HAMILTON) 37

INFORMATION SERVICES 40

COMMUNITY HOUSES AND CENTRES 41

ENGLISH LANGUAGE CLASSES AND TRAINING 44 INSTITUTES

EMPLOYMENT SERVICES 49

TRANSLATING/INTERPRETING SERVICES 51

COMMUNITY, HEALTH AND OTHER SOCIAL SERVICES 52

MEDICAL SERVICES 68

MEDICAL CLINICS/CENTRES 69

SCHOOLS IN HAMILTON 70

CENTRAL GOVERNMENT 73

CULTURAL EVENTS CALENDAR 78

MEMBERS OF PARLIMENT 80

NOTES 81

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 3 MAYORS MESSAGE

Welcome to one of New Zealand’s most diverse cities. Hamilton is home to more than 50 ethnic groups, which have steadily grown as more people realise what our city has to offer them and their families. The city’s residents include people from more than 160 ethnicities.

Hamilton’s cultural diversity, and our efforts to community, working in a number of different embrace that, were recognised with the New sectors and representing our city and our region Zealand Diversity Award in 2011. in a number of different sporting, recreational and artistic pursuits. From our world-renowned Our Council was among the first to appoint and , to our an Ethnic Community Advisor to strengthen lively hospitality and entertainment area in the connections between our ethnic communities and central business district, our international sporting our organisation, and it’s an important position venues (Claudelands, FMG Stadium Waikato and within the Council’s Community Group. Former ), to expansive green spaces and Ethnic Community Advisor Philip Yeung was parks, Hamilton offers its residents a lifestyle of elected to Council in 2013, becoming the first choice and enjoyment. ethnic Chinese councillor in our city. Our current Council includes Cr Siggi Henry, who was born in In recent years Hamilton has enhanced its Germany but has lived in the Waikato since 1985. reputation as a city of events and culture. We’ve hosted a range of major sporting tournaments in The Council supports and works with Settlement recent years and the annual Hamilton Gardens Arts Services such as the Settlement Centre Waikato Festival draws a significant crowd for a variety of (Claudelands Park), where new arrivals to our city entertainment and activity. Over the last few years, can find information and receive services and we’ve hosted three different world cups -Rugby support to assist them with their settlement. World Cup 2011, ICC Cricket World Cup 2015 and FIFA U-20 World Cup New Zealand 2015 –all of The cultural and religious celebrations such as which saw us play host to visitors from around the Diwali, Moon festival, New Year celebrations globe. Hamilton is now the proud host city for the and others have become a regular feature of our HSBC New Zealand Sevens tournament, which community events calendar. We also have the draws teams and supporters from around the annual NZ Ethnic Football Festival which brings rugby world. our ethnic communities together in a celebration of football, and the event is cementing itself as one Our city was built by people who, like you, chose of the most popular in our city – and it’s further to move here and make Hamilton their home. On evidence of football’s ability to bring people from behalf of Hamilton I welcome you and wish you the across the world together. best of success for the future in this beautiful city. I hope you take full advantage of everything our With the quality of schools available, Hamilton city has to offer and enjoy making Hamilton your and the Waikato region are increasingly popular new Home. destinations for international students attending our three tertiary education institutions, University of Waikato, Wintec and Te Wananga o Aotearoa as well as our primary and secondary schools.

The city has also welcomed refugee communities, with families from Afghanistan, Myanmar, Pakistan and more recently Syria all settling in Hamilton in recent years. Hamiltonians with refugee and Andrew King migrant backgrounds have succeeded in our Mayor of Hamilton

4 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL ABOUT HAMILTON CITY

The gateway to the central North Island, Hamilton, or Kirikiriroa in Maaori, is New Zealand’s largest inland city, straddling the superb . The Mighty Waikato River flows for 16 kilometres through the city with the eastern and western suburbs on either side.

Hamilton is at the centre of one of the richest agricultural and pastoral areas in the world. Dairy industry is centred around Hamilton and Waikato - a world-class centre of agricultural biotech excellence. The city is within two hours drive of two of the country’s main sea ports ( and Tauranga) and Auckland International Airport (New Zealand’s major inbound and outbound airport).

HISTORY FAST FACTS • Hamilton’s earliest settlers, Maaori from the • City area is 11,093 ha waka called the area Kirikiriroa, which means long strip of gravel and is the Maaori • Population estimate 165,400 people (estimate at name for the city today June 2017) • The area has a 700 to 800 year history of Maaori • A youthful population with around half of the occupation and settlement, highlighted by residents less than 30 years old pa sites, traditional gardens and agricultural • NZ European make up three quarters of the features along the Waikato River population and Maaori 19 per cent • In the 1860s the New Zealand wars and the NZ • The city is home to 160 ethnicities making up Settlement Act enabled land to be taken from about 20 per cent of the population Maaori by the Crown, a total of 1.2 million hectares confiscated in the Waikato region and • Indian, Chinese, Samoan, Filipino and provided the basis for subsequent European Tongan are major ethnic groups identified settlement in Hamilton • The climate is mild and moderate year round • Formal European settlement began on 24 August rainfall keep the city and surrounding area very 1864, when Captain William Steele disembarked green from the gunboat Rangiriri and established the • The city has more than 1,000 hectares of first redoubt near what is now Memorial Park open space with 145 parks and gardens, 80 • The name Kirikiriroa was changed to Hamilton in playgrounds and 63 sports areas honour of Captain John Charles Fane Hamilton, a Crimean and Waikato war veteran and • Hamilton has three international sports commander of the Esk, who was killed at Gate venues, the multi-purpose FMG Waikato Pa in 1864 Stadium, the boutique international cricket ground Seddon Park, and indoor sport venue • In 1867 the road was opened to Auckland and Claudelands Events Centre a regular coach service commenced, followed by railway from Auckland in 1877 • Hamilton Gardens, which attracts thousands of visitors each year was 2014 International Garden • The Borough of Hamilton was established on of the Year. 27 October 1877 with a population of 1245 and an area of 752 hectares, through the combining COMMUNITY PROFILES of the East and West settlements. Sixty-eight The Community Profiles provides a snapshot of our years later on 13 December 1945, Hamilton city’s communities. They are available at became a city with 20,000 citizens. hamilton.govt.nz/Community-Profiles

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 5 TE AO MAAORI (THE MAAORI WORLD)

Maaori are the tangata whenua or “people of the land”. The term emphasises the relationship of Maaori to a particular area of the land where they have ancestral connections. In Hamilton 20 per cent of the population identify as Maaori. The mana whenua for Hamilton are tribes descended from Tainui, in particular Ngaati Wairere, Ngaati Mahanga, Ngaati Hauaa, Ngaati Korokii Kahukura and Ngaati Tamainupoo tribes.

Te Reo the Maaori language and tikanga COMMON WORDS (customs, rules and regulations) provide the European - Paakeehaa foundation for Maaori culture. Tikanga sets Family - Whaanau the codes of conduct for all situations, from Sub-tribe - Hapuu important events such as welcome on a marae Tribe - Iwi or the everyday interactions with people that Sacred/restricted - Tapu make Maaori who they are. Elder - Kaumatua Learning a few basic words of Te Reo is a Female elder - Kuia great way of understanding Maaori and the Male elder - Koroua NZ culture. Prestige/dignity - Mana Meeting - Hui Welcome ceremony - Poowhiri FORMAL GREETINGS Food - Kai You to one person - Teenaa koe Mountain - Maunga You to two people - Teenaa kurua River - Awa You to three or more - Teenaa koutou Ocean - Moana Meeting house - Marae INFORMAL GREETINGS Family tree - Whakapapa Hello/Stay healthy - Kia ora Earth oven - Hangi Good morning - Moorena Good/well done - Ka pai Goodnight - Poo marie Love - Aroha Welcome - Haere mai Funeral - Tangihanga Thank you - Ngaa mihi nui

6 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL YOUR COUNCIL

Hamilton City Council is here to make Hamilton a great place to live, work and play. Understanding how Hamilton is governed and managed gives you the opportunity to easily find information and allows you to get involved in decision- making. The Council has two separate components: the political body of the Mayor and the Councillors, who are elected for a three-year term of office, and the corporate body which are the administrators (staff).

The Council provides libraries, swimming pools, HAVE YOUR SAY public parks, playgrounds, theatres, a museum, You can attend meetings of the Council and the art gallery, a zoo, sports and events facilities, river Council’s committees. A calendar of upcoming walks, cycle tracks and supports a lifestyle meetings is available on the Council’s website in a city with an active community and arts scene. – www.hamilton.govt.nz. You can formally put forward your views on a topic or issue by making We build and maintain local roads and provide a submission. a wide range of services funded by rates paid by property owners. The Council operates and The Council calls for public submissions when supports community houses and Citizens Advice considering major new policies or changes to Bureau, transport centre and i-SITE information formal plans such as the 10-Year Plan, Annual services. Plan and District Plan. Contact the Council on 07 838 6699 at any time with your ideas and The Council is your point of contact for: feedback. • building permits • community safety-hygiene, noise and dog LOCAL ELECTIONS control In the local body elections people vote for those • liquor permits they want to manage the running of the city. • local business development Elections occur by postal ballot every three years – the next election is in 2019. Please visit • roads and footpaths www.elections.org.nz for more information. • rubbish disposal and recycling • water supply, sewage and waste water • town planning • parks and open spaces, public swimming pools, libraries, museum and visitor information • community groups • community centres and hall hire.

RUBBISH AND RECYCLING Every week the Council collects rubbish and recycling. All recycling must be in the official green recycling bins, which can be purchased for $15 from Council, Garden Place, Hamilton or Waste Management NZ Ltd on 14 Edgar Street, Frankton. Residents can place two bags of rubbish on the kerbside. Free call: 0800 101 010 or visit www.fightthelandfill.co.nz.

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 7 ELECTED MEMBERS OF HAMILTON CITY COUNCIL

Andrew King Martin Gallagher Hamilton Mayor Deputy Mayor, Councillor - West Ward T 07 838 6976 T 07 838 6980 M 021 241 8434 [email protected] [email protected]

Mark Bunting Siggi Henry Councillor - East Ward Councillor - West Ward T 07 974 0505 M 027 808 5164 T 07 974 0509 M 027 808 5155 [email protected] [email protected]

James Casson Dave Macpherson Councillor - East Ward Councillor - West Ward T 07 974 0506 M 027 808 5173 T 07 838 6438 M 021 477 388 [email protected] [email protected]

Garry Mallet Angela O’Leary Councillor - East Ward Councillor - West Ward M 021 741 021 T 07 974 0510 M 021 343 774 [email protected] [email protected]

Rob Pascoe Geoff Taylor Councillor - East Ward Councillor - West Ward T 07 838 6519 M 021 988 742 T 07 974 0507 M 027 808 5170 [email protected] [email protected]

Paula Southgate Leo Tooman Councillor - East Ward Councillor - West Ward T 07 974 0508 M 021 589 957 M 021 512 098 [email protected] [email protected]

Ryan Hamilton Councillor - East Ward T 07 974 0517 [email protected]

8 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL COUNCIL COMMUNITY AND LEISURE FACILITIES

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 9 COUNCIL COMMUNITY AND LEISURE FACILITIES

COMMUNITY AND SOCIAL DEVELOPMENT TEAM 4th Floor, Council Building, Garden Place, Hamilton T 07 838 6623 E [email protected] www.hamilton.govt.nz

Empowering local communities to engage with Council, meet their goals and address complex issues resulting in improved quality of life, health and wellbeing.

• Disability support • Funding support • Ethnic Development • New growth area • Youth suicide prevention • Pasifika • Tangata Whenua • Community safety and resilience • Civic engagement • Social housing • Central city activation

ARTSPOST GALLERIES AND SHOP 120 Victoria Street, Hamilton T 07 838 6928 E [email protected] waikatomuseum.co.nz/artspost

Open: Daily 10.00am - 4.30pm except Day. Free entry

Located in a beautifully preserved heritage building next to Waikato Museum in Hamilton’s Victoria Street, this former Post Office is now a stunning visual art space which offers a unique gallery and retail experience. The three exhibition spaces at ArtsPost display an exciting programme of fresh new art which changes regularly, and ArtsPost’s retail shop features beautiful art pieces and great variety. New items are added regularly to a uniquely New Zealand product range.

10 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL COUNCIL COMMUNITY AND LEISURE FACILITIES

WAIKATO MUSEUM 1 Grantham Streets Hamilton T 07 838 6606 E [email protected] www.waikatomuseum.co.nz

Open: Daily 10.00am - 4.30pm - except Christmas Day and Boxing Day. Admission often by donation.

The Museum provides an exciting opportunity to learn about local Tainui (Maaori) and Hamilton history, view changing art exhibitions, as well as enjoy the hands-on science exhibits in the Exscite Gallery. The Museum can provide guided tours for community groups and students.

HAMILTON GARDENS Cobham Drive, Hamilton T 07 838 6782 (Gardens Information Centre) E [email protected] www.hamiltongardens.co.nz

Open: The central theme gardens are open daily from 7.30am - 5.00pm in winter and 8.00pm in summer.

The Information Centre is open daily from 9.00am to 5.00pm. The Victorian Flower Garden Display Houses are open daily from 10.00am to 4.00pm in winter and 5pm in summer. Entry and parking at Hamilton Gardens is free.

Explore historically important garden styles from different civilisations, from the farthest reaches of the world. Step from the stunning Paradise Garden Collection, visit Te Parapara – New Zealand’s first traditional Maaori-themed garden, picnic with the family or catch one of the many exciting events staged here each year.

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 11 COUNCIL COMMUNITY AND LEISURE FACILITIES

HAMILTON LIBRARIES Garden Place Library, 9 Garden Place T 07 838 6826 E [email protected]

Chartwell Library, Lynden Court T 07 838 6844 E [email protected]

Dinsdale Library, Whatawhata Road T 07 838 6855 E [email protected]

Glenview Library, MacDonald Road T 07 838 6821 E [email protected]

Hillcrest Library, Masters Avenue T 07 838 6849 E [email protected]

St. Andrews Library, Braid Road T 07 838 6847 E [email protected]

Books are available in several languages. Audio/ Video Tapes, ESOL Kits and IELTS supporting materials are available for English learning.

Visit hamiltonlibraries.co.nz for opening hours.

HAMILTON ZOO 183 Brymer Road, RD9, Hamilton T 07 838 6720 F 07 838 6960 E [email protected] www.hamiltonzoo.co.nz

Open: Daily 9.30am - 4.30pm - last admission 3.30pm (Closed Christmas Day).

12 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL COUNCIL COMMUNITY AND LEISURE FACILITIES

WATERWORLD Garnett Avenue, Hamilton T 07 958 5860 F 07 958 5862 E [email protected] www.hamiltonpools.co.nz

Open: Monday to Friday 6.00am - 9.00pm, Saturday 7.00am - 9.00pm, Sunday and Public Holidays 9.00am - 9.00pm (except Christmas Day). Admission fee applies.

GALLAGHER AQUATIC CENTRE 20 Collins Road, Hamilton T 07 958 5890 E [email protected] www.hamiltonpools.co.nz

Open: Monday to Friday 6.00am - 9.00pm, Saturday and Sunday 7:30am - 8.00pm, Public Holidays 8.00am - 8.00pm - except Christmas Day and Good Friday. Admission fee applies.

WHAT’S ON HAMILTON T 07 958 5960 E [email protected] visithamilton.co.nz

Contact Hamilton i-SITE Visitor Information Centre for current events and activities throughout the City. To submit an event, visit the website.

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 13 Over the past 26 years Pathways has successfully guided over 16,000 people from more than 100 countries on their migration journey to New Zealand. Our 11 Licensed Immigration Advisers are reputable and experienced professionals who take a unique and personalised approach to assisting workers, students, visitors, families, employers, investors & entrepreneurs to achieve their Managing Director Richard Howard immigration goals.

For your free initial immigration assessment

Contact us Visit us 07 834 9222 5th Floor, IRD Building [email protected] 1 Bryce Street, Hamilton www.pathwaysnz.com

14 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL SETTLEMENT INFORMATION

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 15 SETTLEMENT INFORMATION

FREEDOM FROM DISCRIMINATION NEIGHBOURHOOD SUPPORT Discrimination based on race, colour, ethnic or Neighbourhood Support Hamilton work in your national origins is unlawful. Everyone has a right to community to help make our homes, streets and protection from discrimination if you experience communities safer, more caring places to live. any of it. With more than 950 active groups in Hamilton, joining an existing group is easy. And if there is Contact the Human Rights Commission no group in your street, then can help set one up. T 0800 496 877 (toll free) As part of a group, you will cope better in civil E [email protected] emergencies, provide safe environments for our TXT: 0210 236 4253 vulnerable communities. For more information visit www.nshamilton.org FOR EMERGENCY SERVICES CALL 111 New Zealand has four main emergency services - the Fire service, the Police, ambulances and Civil WAIKATO COMMUNITIES SAFETY PATROL Defence. Call 111 in emergencies. In New Zealand, The Waikato Communities Safety Patrol is an the number to call if you need the Fire service, organisation supported by the NZ Police that Police or an ambulance in an emergency is 111. utilises trained volunteers to empower communities prevent crime and create safer environment. You can call this number on a mobile phone even Patrollers are the ‘eyes and ears of the Police. if the phone is out of credit. The operator will ask Patrollers collaborate with other organisations to you which service you need and connect you to achieve the principles of the Police ‘Prevention the right service. Call from any phone including First” strategy and Police aim of “Safer Communities payphones and mobile phones, 24 hours a day, Together” and their vision to have the trust and 7 days a week. confidence of all.

The Waikato Communities Safety Patrol is recruiting SAFETY AND POLICE SERVICES volunteers. Contact [email protected] for The Council operates a public safety plan to more information. prevent crime and anti-social behaviour. The City Safe Operations Team works together to ensure DISASTER PREPAREDNESS Hamilton is a vibrant and safe city. The team in What would you do when disaster strikes? In the their hi-vis uniforms work in the central city, event of an emergency you may need to look Transport Centre and suburban retail areas. after yourself for at least three days before the Camera operators work to spot issues within the emergency services can reach you. Make sure you central city and ensure City Safe patrols, Police or have enough water and food stored for you and Ambulance are dispatched when issues escalate. your family.

The team also ensures anyone travelling by bus If you have a phone you will automatically be sent and using the Transport Centre feels safe. More an Emergency Mobile Alert if lives, property and information about safety is available in many health are at serious risk. Some useful information languages on their website www.police.govt.nz/ about how to prepare for an emergency can be service/ethnic. found on www.hamilton.govt.nz/our-services/civil- defence-and-emergency

16 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL SETTLEMENT INFORMATION

Finding rental properties You can look for a place to rent that suits your budget. You can go online:

• All Real Estate - www.realestate.co.nz • Property Trade Me - www.trademe.co.nz • Student rent - www.studentrent.co.nz

You can also check: • Local newspapers: check the ‘To Let’ columns on Wednesdays and Saturdays • Notice boards: rental home advertisements are often placed at supermarkets, community FINANCIAL ADVICE centre notice boards and in some school There are many financial decisions to makewhen newsletters moving to a new country. Now you are here it Bonds and security deposits would make good financial sense to immediately A bond equivalent to two to four weeks rent is seek FREE financial advice. You can get this from often required when you rent. The bond is for the Authorised Financial Advisers (AFA) who can help landlord to cover any damage to the house or any you with budgeting and planning your finances, unpaid rent. Both you and the landlord will sign buying a car, a home, getting car, contents, house, a bond form the landlord sends to the Tenancy health and other insurances appropriate for your Service Centre. The bond is paid back when you needs. leave the house and only if there is no damage or For a list of advisers check out www.fma.govt.nz. any unpaid debts.

You can also go to www.sorted.org.nz an online independent money guide offering free, impartial Tenancy agreements information and calculators to help you manage Tenancy Services is part of the Ministry of Business your money throughout life. Innovation and Employment (MBIE), a government agency providing information on rights and responsibilities as a landlord or tenant. It also provides guidance on dealing with common tenancy ACCOMMODATION issues. If you have a dispute that you can’t sort out Renting together, they can arrange mediation to help resolve It is a good idea to first rent a home while you your issue. If you cannot resolve it at mediation, it decide where you wish to live or save up to buy will be referred to the Tenancy Tribunal, which is a home. Most schools are zoned for an area so if managed by the Ministry of Justice. you have children you also need to think about the zoning. Most rental homes are not furnished. It is important to have a written tenancy As a tenant, you must pay for services such as agreement (lease). Both you and your landlord electricity, phone connection and gas. sign this and keep a copy each. It is a good idea to know your legal rights and responsibilities before signing a tenancy agreement.Tenancy Services can provide free advice and information on bonds and tenancy agreements.

Visit www.tenancy.govt.nz or call 0800 836 262.

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 17 SETTLEMENT INFORMATION

Furniture and homeware Using a real estate agent registered with the Real Houses and most flats are advertised as Estate Institute of New Zealand (REINZ) will help unfurnished. There are many homeware and protect you from any financial and legal risks. furniture stores you can buy from. You can also REINZ is the professional regulatory body for the purchase second-hand furniture and household real estate industry. goods from second-hand or charity shops. Second-hand goods are advertised on www.buy- To avoid legal problems, use a lawyer when sell-exchange.co.nz or TradeMe on www.trademe. buying a house. The lawyer will make an offer of co.nz - an online auction site for people wanting price to the seller. The lawyer will arrange for all the to buy and sell goods. Garage sales, which are paperwork and can also be a useful advisor. You usually held on weekends are also a way to buy can check www.propertylawyers.org.nz or visit cheap second-hand goods. Visit www.consumer. www.conveyancing.co.nz which gives you access org.nz for information on your rights when buying to information on buying and selling properties. used goods. You can ask for a copy of the current site valuation and the property rates at the local council. Buying a home It is a good idea to look at different suburbs and If you are thinking of buying a house, it is compare the prices for different types of housing. important to do your research thoroughly before If you have school-aged children you may also you buy. Always get financial advice. You can buy need to consider the school zone for the home a house only if you can pay the full price of the you intend to purchase. For more information property or arrange a long-term loan or mortgage on school zones, visit the Ministry of Education’s from a lender, such as a finance house or a bank. school finder service on nzschools.org.nz. The finance house or bank will look at yourincome, Once you have done the research and found a what you own, your debts, and your credit rating. house you like, you should get a professional Most banks will ask you to pay a deposit of 10 property inspection. The inspection will check the to 20 per cent of the cost of the house before property’s durability, workmanship and structural allowing you to have a mortgage. To get a home soundness. loan, you can either contact banks directly or use a mortgage broker who can assist you for free. These agencies will provide advice on building inspection: Make sure you choose the mortgage suitable to you. All lenders charge a fee for processing Consumer Build your loan, which is usually one per cent of the www.consumer.org.nz or call: 04 384 7963 borrowed amount, but can be less if the Department of Building and Housing mortgage is very high. www.dbh.govt.nz or call: 04 494 0260 Real Estate Institute of New Zealand Finding properties for sale www.reinz.co.nz or Free Call:: 0800 473 769. • Real estate agencies’ offices and web sites. • www.realestate.co.nz. Expenses • www.trademe.co.nz. Owning a home normally involves costs such as: • The newspaper (either in the classifieds or in specific housing sections usually Rates/land tax: home owners pay rates which in the Wednesday, Friday or Saturday edition). vary depending on the area and are based on the capital value of the property. The Council rates • Free weekly community newspapers - circulated department can provide you with information in surrounding towns. about rates.

18 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL SETTLEMENT INFORMATION

Insurance: you need insurance on your home, to Using their comprehensive updated database of cover any damage or loss to the property caused electricity and gas prices you can compare plans by theft, fire or flooding. Insurance companies are and find their cheapest deal in your area. listed in the Yellow Pages Telephone Directory or your bank can also help. Telephone, internet and mobile services You can choose from a number of companies Maintenance and Repair: some work can be that will set up your home phone service which done by the owner, but many jobs need to be can be a landline, a bundled service of landline completed by a tradesperson e.g. plumber, and internet or a range of mobile and other builder, electrician, etc. wireless services. Pricing plans vary widely and it is always good to compare services and rates. Heating: homes in New Zealand are heated Public phones use pre-paid phone cards which individually, including apartment complexes. are available at the supermarkets, news agents or Please visit eeca.govt.nz on the forms of heating local shops. and the costs. Bundle your utilities For advice and information on buying a home, You can also bundle your utilities. Check with your visit reinz.co.nz or free call 0800 473 469. If you provider if they can bundle your power, phone wish to buy a house privately, without a real estate and broadband. Go online and compare plans. agent or a mortgage broker, get advice from a lawyer first. Television Television in New Zealand is digital. You will need to have Freeview, Sky, or other digital services to Electricity and Gas watch TV. You can also watch TV shows On Demand When you move into a new home your landlord via your smartphone and other smart devices. will tell you the electricity or gas supplier for your property. Gas is available in most areas either using LPG cylinders or piped natural gas. Some Transport suppliers may require you to pay a deposit which Hamilton is within two hours drive of two of the will be included in your first bill. Electricity and country’s main sea ports (Auckland and Tauranga), gas usage is metered (actual and estimate) and and Auckland International Airport (New companies bill their customers monthly. Search Zealand’s major inbound and outbound airport). online for “electricity supply retail”. The city is also at the centre of the upper North Island’s developing road network. Some useful contacts for electricity or gas information: There is a good transport network in and Utilities Disputes (electricity and gas) around Hamilton. This consists of buses, a train T 0800 223 340 and airplanes through the local airport. Most www.utilitiesdisputes.co.nz transportation caters for those with a disability. Bus and train timetables and fares are available Electricity Authority at the Hamilton Transport Centre, i-SITE Visitor T 04 460 8860 Information Centre and website at www.ea.govt.nz www.visithamilton.co.nz. Call 07 958 5960 or free Consumer call 0800 HAMILTON (0800 4264 5866). T 0800 266 786 www.consumer.org.nz Powerswitch www.powerswitch.org.nz

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 19 SETTLEMENT INFORMATION

Go by bus: there are 27 bus services in Hamilton, PRIVATE TRANSPORT with 12 buses travelling to regional centres. Bus tickets can be purchased on the bus, from the Driver’s license driver or you can use a pre-paid bus card that you To drive in New Zealand, a person must have a can top up and is available at many retail outlets. valid driver’s license, obtained in three stages: There is a free inner-city circle bus. learner licence (must be 16 years old), restricted licence and full licence.If you have a valid or A Transit Real-Time app is also available for current overseas driver’s licence or international Hamilton buses. Transit, the free real time bus app driving permit, you can drive using this permit for is now available from the App Store and Google a maximum of 12 months from the date of your Play. All Hamilton buses are now fitted with new arrival in New Zealand. However, if your licence GPS devices, which feed real time bus arrival times is not in English, you must carry an accurate through to the Transit app. The Transit app is free translation. You must apply in person for a to download and easy to use. driver’s licence with NZ Transport Agency driving licensing agents: For more information visit busit.co.nz, call 0800 4 BUSLINE (0800 4 2875 463), or visit the friendly Automobile Association team at the BUSIT counter inside the Transport T 0800 500 222 Centre, corner of Bryce and Anglesea streets. www.aa.co.nz Hamilton branches Catch the train: there are trains travelling to 313 Barton St Auckland, Wellington and other North Island T 07 958 3600 destinations. The train service is operated Shop 7, Five Cross Roads Shopping Centre by Tranz Scenic. For information on routes, T 070 853 5091 timetable and fares please visit: Vehicle Testing New Zealand Tranzscenic T 0800 888 869 T 0800 TRAINS (0800 872 467). www.vtnz.co.nz www.tranzscenic.co.nz Vehicle Inspection New Zealand T 0800 468 469 Take the taxi: All taxis in New Zealand must be www.vinz.co.nz registered to a taxi company, which sets the fare New Zealand Transport Agency (NZTA) and operates 24 hours a day. Fares are charged T 0800 822 422 based on distance and the amount of time the www.nzta.govt.nz journey takes.

Tips for driving in New Zealand: Riding with Uber: your ride, on demand. Whether you’re headed to work, the airport, or out on • Drive on the left-hand side of the road. the town, Uber connects you with a reliable ride • Everyone in a motor vehicle must wear a in minutes. One tap and a car comes directly seatbelt. to you. Your driver knows exactly where to go. • Never drink and drive. For drivers under 20 And payment is completely cashless. You can years old, a zero alcohol level applies. download the Uber app on your android or • Speed limits vary - on the motorway (100km/h smartphone. on most motorways and 110km/h on the Cambridge section of the Waikato Expressway) and around the city (40kmh, 50kmh, 50km/h) • To be safe when parking always lock your car and do not leave valuables inside.

20 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL SETTLEMENT INFORMATION

Buying a car: when you buy a car, it is registered In your area, there may be choices between single under the Motor Vehicle Register and if you are sex, co-educational, public and private schools. the first owner you are issued registration plates. Your car must always have a Warrant of Fitness If you have a work visa or NZ permanent residency (WOF) - a safety inspection that is compulsory status, your children can get free education for light vehicles (e.g. motorcycles, cars, vans and through the government-funded school systems. 4WDs). Approved garages and testing stations Also if you are a NZ Aid Scholar or a PhD student carry out WOF inspections. Search online for your in a NZ university your children will be regarded local Warrant of Fitness and Testing Stations. as domestic students and thus get free education. Alternatively, you may choose to send your Car licensing (registration): you are required children to an independent or private school by law to pay a fee to use your vehicle on public where you will pay fees. The school year begins roads. The fee helps to pay for road projects in late January and ends in early December and safety programmes. You can buy a car from for secondary schools and mid December for a registered motor vehicle trader, a car auction primary schools. It is divided into four terms. or privately. The safest way to buy a car is from a Please visit the Ministry of Education website at trader who is registered with the Motor Vehicle www.education.govt.nz for the exact dates for Trader register. Visit www.motortraders.med. school terms. govt.nz or free call 0508 668 678 to check. In New Zealand some schools have an enrolment Ministry of Consumers Affairs and NZ Transport zone which gives priority to children living in the Agency also provide information and advice when school zone area. If the school does have a school you are considering buying a car and would like to enrolment zone, check www.nzschools.tki.org.nz. know more about requirements of driving in NZ. Visit www.nzta.govt.nz for more information. If you live within the zone. Parents can ask to visit the school and meet with the Principal and staff. Ministry of Consumers Affairs Most schools have a brochure which provides T 04 474 2750 information about the school and what it offers. www.consumeraffairs.govt.nz NZ Transport Agency T 0800 108 809 Early Childhood Education www.nzta.govt.nz Early Childhood Education (ECE) is available for children up to five years of age. Your children EDUCATION can go to kindergartens, play centres, childcare Schooling is compulsory from ages six to sixteen centres, home-based networks, play groups - you must send your children to school from funded by the early Childhood Development and their 6th to their 16th birthday, or obtain Ministry the Te Kohanga Reo (Maaori language nests). of Education permission to home-school your Check the centre is registered with the Ministry children. Children may enrol from their 5th of Education - this ensures the quality of their birthday and may remain at school until the end of buildings and equipment is high and staff are the year in which they are 19 years old. qualified.

The New Zealand education system has five levels: Visit www.ece.govt.nz or call 07 858 7130 to • Early childhood (ages 0-5) find out more about early childhood education. Call the school of your choice and make an • Primary, Years 1-6 (ages 5-10) appointment to speak with the Principal. For a • Intermediate, Years 7-8 (ages 11-12) list of schools see page 71. • Secondary, Years 9-13 (ages 13-19) • Tertiary (age 18+).

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 21 SETTLEMENT INFORMATION

Privacy and safety Hamilton. All university students must be able to You will need to give information about who else communicate in English and entry requirements is allowed to collect your children from school may include assessment of the English competence in case of illness or accident. This is private to qualify. International students need to pay the information and is not given to others. full rate of tuition fees.

After school care Other tertiary education providers: there are Out of School Care and Recreational programmes many other tertiary education providers in the (Oscar) run in many areas. The Government helps area. Polytechnics offer degrees, diplomas and to pay some of the fees to help low income parents certificates in vocational, technical and professional and caregivers with childcare they can afford. fields. For more information about courses and enrolment, contact the institution directly. Visit www.workandincome.govt.nz or free call 0800 559 009 to check if you are eligible. Employment and business To work in New Zealand, you must have one of Examinations these: New Zealand or Australian citizenship, a The National Certificate of Educational Achievement residence permit, a work permit or a variation of (NCEA) is the national public examination system conditions which allows you to work on a student from Year 11. Year 11 - NCEA level 1 (age 15); Year permit or visitor permit. For general information, 12 - NCEA level 2 (age 16); Year 13 - NCEA level 3 please visit Immigration New Zealand website (age 17). A New Zealand Scholarship qualification www.newzealandnow.govt.nz or free call is also offered to challenge and recognise high 0800 776 948. performing students in Year 13.

Visit www.nzqa.govt.nz/ncea for more information. Income tax: IRD Number As soon as you arrive in New Zealand and even Reports on schools before you start a job, make sure you get an Inland The Education Review Office (ERO) checks all New Revenue Department (IRD) number. IRD collects Zealand schools. Schools are reviewed every 3-4 income tax from people who are employed or run years with early childhood centres being checked a business. To apply for an IRD number, you need every 4-5 years. Visit www.ero.govt.nz for more to give proof of identity, e.g. your passport or your information. driver’s licence. Please visit www.ird.govt.nz.

Special Education There are special education services for children JOB SEARCH AND PREPARATION with physical or intellectual difficulties, problems Curriculum Vitae: You need to offer potential with learning, communicating, socialising or employers a Curriculum Vitae (CV). This is a emotional/behavioural issues. Special Education document that outlines your work experience, helps these children to take part as fully as skills, qualifications and personal interests. possible in their schooling. It should also include the name and contact information of a personal/work reference. You Visit www.education.govt.nz or call 07 858 7130 will need copies of qualification certificates or the for information about the schooling system in originals, if you are interviewed for the position. New Zealand. Cover letter: When you send your CV to an employer, you want to make a strong first TERTIARY EDUCATION impression and your covering letter can do that for you. The letter should tell them what you can Universities: there are eight universities in New contribute to their company and why you are Zealand including University of Waikato based in interested in the job.

22 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL SETTLEMENT INFORMATION

Qualifications: Your international qualifications Free Advice Services may need to be confirmed by the New Zealand If you have work-related problems you can get Qualifications Authority (NZQA). Visit www. free advice from: nzqa.govt.nz or free call 0800 623 243 for more Community Law Waikato information. T 07 839 0770 Citizens Advice Bureau Finding a Job T 0800 367 222 (0800 For CAB) If you are new with a resident or work visa www.cab.org.nz and you need help finding a job, contact the Work and Income Settlement Centre Waikato on 07 853 2192 T 0800 559 009 and make an appointment with the Migrant www.workandincome.govt.nz Employment Solutions (MES). You can also Department of Labour check the local daily newspaper, the Waikato T 0800 209 020 Times, which advertises jobs on Wednesdays www.dol.govt.nz/er and Saturdays. Weekly local papers have job advertisements and you can also check these Starting your own business websites: If you want to start a business, these agencies • www.seek.co.nz can help: • www.jobs.govt.nz • www.business.govt.nz for information on how • www.trademe.co.nz to start, manage and grow your business. They • www.careers.govt.nz (career advice, job can help with questions about tax, business search and entrepreneurship) regulations, employing staff, financial grants and much more • www.yellowpages.co.nz (for recruitment agencies). • www.ird.govt.nz for advice about taxation • www.communitylaw.org.nz for legal advice See page 49 for employment services. about setting up the business • www.waikatochamber.co.nz Employment Laws • www.hamiltoncentral.co.nz. New Zealand has a comprehensive set of employment laws that help keep workplaces fair. You need to be aware of rules and what your rights are. Check out employment rights HEALTHCARE New Zealand has a public healthcare system at www.newzealandnow.govt.nz/work-in-nz/ with many services provided free or subsidised; employment-rights however, seeing a family doctor or a dentist is not. To be eligible for public healthcare, you Workplace Health and Safety need to be a New Zealand citizen, a New Zealand There are strict regulations to make sure resident, a holder of a two-year work permit or a workplaces are safe and healthy places for former refugee. Non-residents may have to pay workers. Visit www.business.govt.nz/worksafe. for some hospital services, but you will not be refused emergency care if you cannot pay. Joining a Workplace Union A full guide on eligibility is available on Every employee has the right to join a union www.moh.govt.nz/eligibility. in New Zealand. The New Zealand Council of Trade Unions has details of unions for Choosing a family doctor specific occupations and industries. Your family doctor (also known as a General Visit www.union.org.nz formore information. Practitioner or GP) will probably be your first contact with the healthcare system. Once you decide where you are going to live, you and your

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 23 SETTLEMENT INFORMATION family should enrol with a GP as soon as possible, Accident Compensation Corporation (ACC) preferably before you need care. It is free to If you have an injury either at work or at home, enrol with any GP of your choice. You must pay a the Accident Compensation Commission (ACC) charge for each GP visit, but you may be eligible provides personal injury cover to New Zealand for government subsidies. A friend or support citizens, residents and temporary visitors. Visit person can stay with you during most medical www.acc.co.nz or free call 0800 101 996 for more examinations. information about ACC personal injury cover.

Publicly-Funded health services Women’s and children’s health • Free public hospital treatment. Many health services for children are free. Mothers • Free treatment at a public hospital 24-hours of babies born in New Zealand are eligible for accident and emergency (A & E) clinics. free, essential antenatal and postnatal services. Ask your GP, your lead maternity carer, or nurse • Free or subsidised health care for those for more information about services. You can also suffering from acute or chronic conditions. visit www.moh.govt.nz for more information. • All children aged less than 13 years old, and who are eligible for publicly-funded health Plunket services, are eligible for free daytime general T 0800 933 922 practice care. Any child who isn’t already www.plunket.org.nz enrolled with a general practice can enrol for free. They are also exempt from $5 pharmacy This is a free service that helps families with charge. children less than five years old. Check out programmes and services available in your area. • Subsidies on prescription items. • Subsidised fees for visits by family members to Healthline general practitioners (GPs). T 0800 611 116 • Subsidised fees for visits to physiotherapists, www.moh.govt.nz/healthline chiropractors and osteopaths when referred by Healthline is a free, 24 hour a day, telephone advice a GP for an accident case. service and includes the Well Child advice service. • No charge for most laboratory test and x-rays, except at privately operated clinics. Immigrant and Refugee Children • No charge for health care during pregnancy and Adults and children who enter New Zealand as childbirth, unless refugees or immigrants will need an assessment provided by the private medical sector. of theirdocumented vaccination status and an • No charge for GP referrals to a public hospital appropriate catch-up programme planned. for treatment. • Free breast screening for women aged between Regardless of their immigration and citizenship 45 and 69 see page 65. status, all children aged under 18 years are eligible to receive Schedule vaccines, and Specialists providers can claim the immunisation benefit GPs will sometimes refer you to a specialist for for administering the vaccines. All children are treatment, and you will need a referral form from also eligible for Well Child Tamariki Ora services, your GP to get an appointment with a specialist. regardless of immigration and citizenship status. It is free to access a specialist through the public Children who have been previously immunised health system, but you may go on a waiting list in a developing country may have received some which can take a few months. To access specialist vaccinations. However, they are unlikely to have advice quickly, you (or your medical insurer, if you received all of the vaccines currently on the New have private insurance) will be required to pay Zealand immunisation schedule. Many countries, all fees. including European countries, do not have hepatitis

24 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL SETTLEMENT INFORMATION

B vaccine included in their national childhood Legal advice is available at the Citizens Advice immunisation schedule. For immigrant children a Bureau and Community Law Waikato. Call the catch-up immunisation plan may be needed. local CAB on 07 839 0395 and Community Law on 07 839 0770 (eligibility requirements apply). Dental care In New Zealand, dental healthcare is not funded Legal ages through the public health system although basic A range of age limits apply to different activities dental care for children is free from birth until under New Zealand law. For instance, it is illegal they reach 18 – to enrol contact 0800 talkteeth to leave a child alone at home under the age of (0800 825 583). Most people register and pay for 14 or you must be 18 years before you are legally dental care services with private dentists found allowed to purchase cigarettes and alcohol. Please listed in the yellow pages. also visit www.youthlaw.co.nz for further information runs a dental department for emergency dental about rights and responsibilities of young people. treatment. Human Rights Commission More useful information about dental care can It is illegal in NZ to discriminate on the grounds be found from the following organisations: of race, ethnic background, sex, age, disability, religion or family status, among other things. If Dental Council for New Zealand you feel you have been discriminated against, you www.dentalcouncil.org.nz can contact the Human Rights Commission. The New Zealand Dental Association Commission provides free and independent help. www.nzda.org.nz Visit www.hrc.govt.nz or free call 0800 496 877. Dental Protection New Zealand Protection Against Family Violence www.dentalprotection.org.nz Violence is unacceptable. The Police take family For a list of medical clinics/centres and dental or domestic violence very seriously. Domestic clinics/centres, please see page 69. violence is physical and sexual abuse, scare tactics, verbal abuse, controlling behaviour, Private health insurance threats and intimidation and financial abuse. If your budget allows, private health insurance Help is available from the following: could enable you to access specialist treatment anytime without a waiting list. The ‘Consumer’ Crisis contacts website at www.consumer.org.nz has useful Call the Police on 111 when you become a victim information about types of health insurance and or witness someone being victimised. reliable companies. Local Women’s Refuge T 0800 REFUGE (0800 733 843) Community Services Card www.womensrefuge.org.nz If you are a permanent resident with a medium or low income, you could be eligible for a Citizens Advice Bureau: Community Services Card. This can help you and T 0800 FOR CAB (0800 367 222) your family with the cost of health care. You will www.cab.org.nz pay less for doctors’ fees and prescriptions. Relationship Services: Visit www.workandincome.govt.nz or free call T 0800 735 283 0800 999 999. www.relate.org.nz

AreYouOK LEGAL ASSISTANCE Visit www.areyouok.org.nz or free call 0800 456 Lawyers are required to provide confidential and 450 for information about where to go for help in independent advice. Legal fees vary so enquire your community. about fees before requesting services. Free

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 25 ETHNIC AND COMMUNITY ORGANISATIONS

26 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL ETHNIC AND COMMUNITY ORGANISATIONS

AFGHAN BRAZILIAN Afghanistan Hazara Association Brazilian Group – Waikato Inc (AHAW) T 07 843 7744 M 027 440 0123 M 022 048 0509 E [email protected] E [email protected] Contact Vera Davies Contact Mohammad Hassan Mirzayee www.hazara.org.nz BURMESE Afghan Veteran Interpreter’s Association Of Waikato Burmese Community New Zealand Inc (AVIANZ) E [email protected] M 021 775 718 Contact Ruby John E [email protected] Contact Raza Khadim CAMBODIAN www.avia.org.nz Waikato Cambodian Trust Waikato Afghan Association Of New Zealand 48 Higgins Road, Hamilton (WAANZ) T 07 847 7594 M 021 081 41177 E [email protected] E [email protected] Contact Sina Nan Contact Islamuddin Orya Waikato Khmer Association Inc 3285 Ohaupo Road, RD2 Rukuhia AFRICAN T 07 843 9886 M 021 135 7618 Jabulani African Cultural Drummers Contact Voeun Sok M 0211597511 or 027 496 1212 E [email protected] COLOMBIAN Contact Tanya Mhlanga Colombian Resettlement Association Waikato Inc (Crawi) Shine Africa United M 020 4098 3121 M 021 020 5070 E [email protected] E [email protected] Contact Fernando Clavijo Contact Puleng Moleme

ARAB Arab Friendship Association (NZ) 97 Peacockes Road, Glenview, Hamilton T 07 843 8565 Contact Sam Sako

BANGLADESHI Bangladeshi Community Of Waikato Inc. 9/14 Hardley Street, Hamilton 3200 M 020 404 19245 E [email protected] Contact Asifur Rahman

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 27 ETHNIC AND COMMUNITY ORGANISATIONS

CHINESE COOK ISLANDER Chinese Art Society Hamilton Cook Island Association E [email protected] 6 Cascade Place Contact Yanxia Wu M 027 266 6672 E [email protected] Hamilton Chinese Golden Age Society Inc. Contact Walter Tuakana 1122 River Road, Flagstaff T 07 929 3735 M 021 149 3525 E [email protected] or [email protected] DUTCH Contacts Diamond Zhu or Robbie Patchett New Zealand Netherlands Society Waikato Inc PO Box 9252 Hamilton Hamilton Chinese Ethnic Song and Dance E [email protected] Group E [email protected] Contact Linda Gee FIJIAN Waikato Fiji Association Hamilton Chinese Learning Centre E [email protected] Main Campus Hillcrest Chapel, Cnr of Morris Contact Nirmal Singh Road & Masters Ave T 07 853 8598 M 021 0828 9168 Fiji Society Hamilton E [email protected] M 021 030 1495 Contact Yi Li (Principal) E [email protected] Contact Savaira Vuidreketi New Zealand China Friendship Society E [email protected] Contact Miao Fan FILIPINO Waikato Filipino Association New Zealand Chinese Association Waikato PO BOX 19164 Hamilton 47 Lewis Street, Glenview, Hamilton 3206 T 022 025 8998 PO Box 9294, Waikato Mail Centre, Hamilton 3240 E [email protected] M 021 791 005 Contact Gian Paulo Basagre E [email protected] www.waikatofilipino.org.nz Waikato Chinese Students And Scholars Association FRENCH PO Box 28098 Horsham Downs Hamilton 3256 Alliance Francaise De Hamilton T 07 853 8598 M 021 578 598 PO Box 4079 Hamilton East, Hamilton 3216 E [email protected] M 027 392 6256 Contact Xi Zhu E [email protected] www.afhamilton.org.nz CONGOLESE DR Congolese Community Of New Zealand GERMAN T 022 1030455 M 021 043 9049 Waikato Goethe Society (German Club) E [email protected] T 07 825 8011 M 0221 130 4039 E [email protected] Mbanza Kongo Refugee Community Contact Sandra Jonas Development 100 Barrington Drive, Hamilton 3210 T 07 853 3947 M 021 233 5668 Contact Christian Damba

28 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL ETHNIC AND COMMUNITY ORGANISATIONS

Hamilton Kerala Samajam Inc. HUNGARIAN PO Box 4316 Hamilton East, Hamilton 3247 Hungarian Cultural Society M 022 036 5531 T 07 856 9331 E [email protected] E [email protected] Contact Soji Joseph Contact Dr. Adrienna Ember www.keralasamajam.co.nz

HAWAIIAN Hamilton Malayalee Association Inc. T 021 057 3897 Hula Halau O Kahokuokalani E [email protected] 74 Commerce Street, Hamilton Contact Dilip Mathan PO Box 9374 Hamilton T 07 846 1076 Hamilton Punjabi Sports And Cultural Club E [email protected] and Waikato Ladies Punjabi Cultural Club Contact Rachel Bourne T 07 838 9892 M 021 122 7150 E [email protected] HISPANO/LATINO Contact Raj Mundi Waikato Hispano-Latino Cultural Trust Indian Cultural Society Waikato Inc PO Box 5 Waikato Mail Centre T 07 839 1516 E [email protected] E [email protected] Contact Patricia Novoa Contact Paul Singh Bains Indianz Global Women And Family Group INDIAN M 0211329292 Bhartiya Vidya Bhavan NZ E [email protected] 2 Trigg Place Bader street, Hamilton Contact Pradeep Kapoor M 021 132 9292 Contact Pradeep Kapoor Tamil Society Of Waikato Inc PO Box 4189 Hamilton Hamilton Bengali Association T 07 856 3949 M 0274 959 469 M 027 508 6939 E [email protected] E [email protected] Contact Senthil Kumar Sabapathy Contact Anirban Dey Waikato Punjabi Cultural Club Inc Country Section New Zealand Indian 18 Waipuna Place, , Hamilton 3210 Association M 021 471 965 PO Box 10391 E [email protected] T 07 834 3101 Contact Rupinder Virk E [email protected] Contact Madanjeet Singh Bange Waikato Senior Indian Citizens Association Inc Global Organisation of People Of Indian E [email protected] Origin Waikato Inc Contact Savitri Naidu T 07 974 4267 M 021 180 1234 E [email protected] INDONESIAN Contact Suman Kapoor Indonesian Society Of Hamilton T O7 58 7305 E [email protected] Contact Afat Xiao

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 29 ETHNIC AND COMMUNITY ORGANISATIONS

ITALIAN MACEDONIAN Italian Community Macedonian Community E [email protected] PO BOX 1228 Hamilton 3240 Contact Mario Scarpa T 07 838 3448 M 021 177 9099 E [email protected] JAPANESE Contact Dragan Spasovski Waikato Japanese Community Trust 26 Jury Road, RD10, Hamilton 3290 NEPALESE M 021 045 7680 Nepal New Zealand Friendship Waikato E [email protected] Society Inc. Contact Yumi Hughes M 021 239 1252 E [email protected] KIRIBATI Contact Arun Kharki Kiribati Waikato Association 14D Manuka Road, Huntly NUIEAN M 020 407 38606 Nuie Ekalesia Society Inc. E [email protected] 15 Lindsay cres Hamilton Contact Baraoi Bio T 07 847 4740 Contact David and Lorna Lakua KOREAN Korean School Of Waikato PAKISTANI M 0211 650 134 Pakistan Association Waikato E [email protected] 1 Trinidad Place, Hamilton Contact Sue Hooper T 07 854 1354 M 027 293 6974 www.waikatoks.korean.net Contact [email protected]

New Zealand Republic Of Korea (South Korea) POLISH Friendship Society Polish Heritage Association Of Waikato 5 Kingsford Mews, Hamilton East 3216 168 Fletcher Road, RD10, Hamilton 3290, T 07 854 5820 M 021 2983513 E [email protected] E [email protected] / [email protected] Contact Iwona Newport and Jan Roznawski Contacts Richard Lawrence or Jungmi Ko www.poloniaantypody.org.nz Waikato Korean Association M 021 771 798 RUSSIAN E [email protected] New Zealand Russian (Waikato) Friendship Contact Jungmi Ko Society (1985) PO Box 8, Hamilton LAO M 021 1272014 Lao Community Of Waikato E [email protected] 9 Chancery Close, Hamilton Contact Vadim Pyzhyanov T 07 856 1501 Znanie Russian Language And Culture Group Contact Khamphet Sangkhamyong (Russian School Znanie) M 021 254 2883 E [email protected] / [email protected] Contacts Kamilya Brassington or Lana Nimmo

30 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL ETHNIC AND COMMUNITY ORGANISATIONS

SAMOAN TAMIL Samoa Fiafia Group Tamil Society Waikato 66 Road, Nawton M 021 148 9705 M 021 125 9690 E [email protected] E [email protected] Contact Dhayananthan Lenin Contact Anita Kalonihea www.tamilsocietywaikato.org.nz

SOMALI THAI Waikato Somali Friendship Society Hamilton Thai Community M 020 4153 3286 M 0212652533 Contact Zak Saed E [email protected] Contact Pat Kunkulvoranunn SOLOMON ISLANDS Solomon Islands Society Of Waikato TONGAN M 022 040 2998 Tongan Society Hamilton Waikato Inc Pasifika E [email protected] Fefine Motu Contact Dinna Teaheniu PO Box 9034 Hamilton T 07 846 9117 / 07 846 2033 SRI LANKAN Contact Emma Bourne Sri Lanka Friendship Society Waikato Inc. PO BOX 4286 Hamilton East Hamilton 3247 TURKISH E [email protected] Waikato Turkish Society Contact Sudheera Nanayakkara 24 Parkwood Place, Hamilton 3210 www.slfs.org.nz T 07 854 9393 M 027 278 2721 E [email protected] SWEDISH Contact Halil And Renee Asici Swedish Community In Hamilton 116 Saxbys Road, Hamilton TUVALUAN T 07 943 9083 M 027 685 7423 Tuvalu Waikato Community Contact Guss Wilkinson M 021 110 6836 E [email protected] SWISS Contact Katalina Kainano Hamilton Swiss Club PO Box 24-061, Hamilton 3253 VIETNAMESE E [email protected] Vietnamese Community In Hamilton Contact Anita Zuber M 022 019 1219 www.swiss.org.nz E [email protected] Contact Jason Nguyen TAIWANESE Chinese Sunshine Society (Taiwanese) ZIMBABWEAN M 021 202 3296 Zimbabwe Community Waikato E [email protected] T 07 843 8017 M 021 242 7683 Contact Patrick Tsuei E [email protected] Contact Driden Kunaka

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 31 ETHNIC AND COMMUNITY ORGANISATIONS

OTHER GROUPS Kirikiriroa Multicultural Council M 021 180 1234 E [email protected] Contact Suman Kapoor

Waikato Middle Eastern Latin American African (Melaa) Trust T 07 839 4688 E [email protected] Contact Banafsheh Ostad

Waikato Refugee Forum E [email protected] Contact Ushaa Sridharan

Waikato Multicultural Council E [email protected] Contact Ravinder Powar

32 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL FAITH GROUPS AND PLACES OF WORSHIP

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 33 FAITH GROUPS AND PLACES OF WORSHIP

Arise Church Hamilton BAHA’I 95 Collingwood Street, Hamilton Baha’i Faith - Hamilton T 07 838 1251 8-10 Ross Crescent, Fairfield, Hamilton. Contacts Steve and Marama Jeffares PO Box 847, Hamilton www.arisechurch/hamilton T 07 856 7465 E [email protected] Babylon Chaldean Society T 07 855 1620 BUDHISM E [email protected] Contact Ghassan Basheer Ai Xin Society (Goddess Of Mercy, Buddhism) 3 Jolly Street, Frankton, Hamilton 3204 Good News Baptist Church T 07 848 1068 T 07 855 0126 E [email protected] Ratanadipa Buddhist Monastery (Hamilton) www.goodnewsbaptist.nz 22 Holland Road, Fairfield, Hamilton 3214 T 07 974 9960 M 021 156 2365 Hamilton Catholic Korean Church E [email protected] 86 Clarkin Road, Fairfield, Hamilton 3214 Contact Ashin Siridhamma T 07 856 6486

Tzu Chi Foundation (Hamilton Branch) Hamilton Chapel Hill Church Halcione Close, Flagstaff 2 Cate Road, Rototuna North, Hamilton 3210 T 07 854 1496 PO Box 12310, Chartwell Square, Hamilton 3248 E [email protected] T 07 854 1299 www.tzuchi.org.nz E [email protected]

Waikato Buddhist Temple Hamilton Cook Islands Christian Church 2A Chelmsford Road, Silverdale, Hamilton 3216 T 07 849 3832 T 07 859 2180 Contact Minister Papa Maara E [email protected] Hamilton Global Church Waikato Cambodian Trust (Temple) 33 Charlemont Street, , Hamilton 3200 48 Higgins Road, Frankton, Hamilton 3204 T 07 854 9033 T 07 847 7594 Contact Rev. Chung Keun Ko

Waikato Khmer Buddhist Association (Temple) Hamilton Jusarang Church 3285 Ohaupo Road, RD2, Rukuhia, Hamilton 3882 1101 Heaphy Terrace, Claudelands, Hamilton 3214 T 07 843 9886 T 07 859 1195 Contact Minister Jun Won Yun CHRISTIANITY Hamilton Korean Church (Saint Andrews) Afrikaans Christian Church 6 Street, Hamilton East, Hamilton 3216 61 Ascot Road, Chartwell, Hamilton 3210 T 07 855 0020 T 07 855 3329 M 021 108 4667 Contact Rev Ham Tae Ju E [email protected] Contacts Rev Johan Hendricks and Rev Louis Smith Hamilton Mandarin Church www.ackhamilton.co.nz 15 Kowhai Street, , Hamilton 3204 T 07 839 0896 E [email protected] www.nzchurch.org

34 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL FAITH GROUPS AND PLACES OF WORSHIP

Hamilton New Life Church Radha Krishna Hamilton Mandir Temple 703 Wairere Drive, Chartwell, Hamilton 3210 188 Maui Street, , Hamilton 3200 T 07 855 7117 T 07 850 5108 E [email protected] E [email protected] Contact Bruce Rosser Satshangh Ramayan Mandali Waikato (Inc) www.hnlc.org.nz 31 Bartholomew Drive, Nawton, Hamilton 3200 Iraqi Christian Community T 07 846 3432 or 07 858 6267 97 Peacockes Road, Glenview E [email protected] T 07 844 86556 Contact Prem Singh Contact Sam Sako Sri Balaji Temple Trust Korean Methodist Church 2 Kent Street, Frankton, Hamilton 3204 2 Cate Road, Rototuna North, Hamilton 3210 T 07 847 0266 M 0210379050 E [email protected] Contact Rev. Juyong Kim Contact Chairperson 021 598 915

Lighthouse Christian Fellowship 703 Wairere Drive, Chartwell, Hamilton 3210 ISLAM T 022 102 3892 M 022 6989717 Hamilton Mosque And Islamic Centre E [email protected] 921 Heaphy Terrace, Claudelands, Hamilton 3214 Contact Pastor Andrew Lim T 07 855 0567 www.lcfh.org.nz E [email protected]

Samoan Methodist Church Hamilton West Mosque 73 Higgins Road, Frankton, Hamilton 3204 45 Bandon Street, Frankton, Hamilton 3204 T 07 847 9914 T 027 474 4201

Tongan Methodist Fellowship Ahamadiyya Muslim Jamaat New Zealand St Paul’s Tongan Congregation T 07 853 2149 M 021 293 6974 62 London Street, Hamilton 3204 E [email protected] T 07 839 3951 Contact Dr. MS Hasan, President Hamilton Branch

Hamilton East Tongan Congregation 20 Wellington Street, Hamilton East, Hamilton 316 T 07 856 3940

Te Rautini 160 Rifle Range Road, Frankton, Hamilton 3204 E [email protected] www.terautini.com

HINDUISM Hamilton Ramayan Sanstha Inc. 313 Road, PO Box 164, Hamilton T 07 843 2896 M 021 166 6270 E [email protected] Contact Suresh Mohan JP

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 35 FAITH GROUPS AND PLACES OF WORSHIP

JUDAISM OTHER ORGANISATIONS Waikato Jewish Association Religious Diversity Centre PO Box 11048, Hamilton Studies in Religion, Faculty of Arts & Social E [email protected] Sciences, University of Waikato, Private Bag 3105 Contact Sylvie Rabinovich-Bolstad Hamilton 3240 www.waikatojewish.com T 027 432 7590 E [email protected] The Waikato Jewish Association (WJA) is a Contact Todd Nachowitz, PhD community organisation active since 1996. The www.rdc.org.nz WJA comprises Jewish families and individuals in the Waikato and region and The Religious Diversity Centre (RDC) is a national includes both New Zealand-born Jews and centre of educational and research excellence émigrés from around the world. It represents fostering an appreciation for and understanding of a cross-section of people from different religious diversity amongst all New Zealanders. The backgrounds, nationalities, ages and professions purpose is to foster appreciation, understanding who range across a spectrum of religious and and deeper relationships among the religious, political views. The WJA meetsregularly to spiritual and secular communities in Aotearoa observe the major Jewish festivals and events, New Zealand, and provide an independent and to support and celebrate its collective cultural/ informed voice on religious and spiritual issues religious identity, and to respond to the needs in the public sphere. The main office of the RDC of its members. is located at the University of Otago House, Room 4.06, 385 Queen Street, PO Box 5543, ORTHODOX Auckland 1141. Russian Orthodox Church Waikato Interfaith Council (Wifco) T 07 847 4413 021 260 9247 PO Box 11048, Hillcrest, Hamilton Contact Reverend Father Vladimir Boikov E [email protected] www.waikato-interfaith.org Serbian Orthodox Church T 09 815 0114 M 021 270 4777 The Waikato Interfaith Council (WIFCO) is a E [email protected] voluntary non-profit association of persons, Contact Reverend Father Sava Antic representing the diversity of religious traditions and faith communities in our wider society. It aims SIKHISM to foster mutual appreciation and good relations Gurudwara Mata Sahib Ji between these traditions and communities; 23 Bryant Rd, Te Rapa, Hamilton 3200 coordinate action, and/or act on behalf of any or T 07 849 1235 all of these communities in respect of religious issues and relationships to society at large; and Hamilton Sikh Temple act in an advisory and consultative capacity 6391 Te Rapa Road, Te Rapa, Hamilton 3200 to the community. WIFCO also organises an T 07 849 4952 annual Interfaith Celebration and participates in a number of community and civic events New Zealand Sikh Society Inc. Hamilton throughout the year. Please ring for times and PO Box 9464, Hamilton place of worship. T 07 849 4952 E [email protected] For other places of worship check out www.nzsikhsociety.org www.yellow.co.nz/hamilton/churches

36 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL JUSTICE OF THE PEACE (HAMILTON)

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 37 JUSTICES OF THE PEACE (HAMILTON)

Justices of Peace can help you with ministerial matters. These include: • Witnessing signatures on documents • Confirming identity of clients • Administering statutory declarations, affidavits/affirmations and oaths.

Translations of how Justices of Peace can assist clients along with the full list of JPs can be found on the www.jpfed.org.nz. The JPs listed below speak other languages, in addition to English.

Abdirizak Abdi (Somali, Arabic) 07 855 9076 Ihsana Ageel (Dhivehi) 07 856 2532 Sayeeda Bano (Urdu, Hindi) 07 858 2468 Vaninder Bassan (Punjabi) 07 856 4426 Emma Bourne (Tongan) 07 846 9117 Baljinder Devgun (Hindi, Telugu) 07 853 9972 Miao Fan (Mandarin) 07 854 8051 Janet Franks (Russian) 07 843 5426 Mohammed Hassan (Hindi, Punjabi, Urdu) 07 846 3070 Raza Khadim (Dari, Farsi, Persian, Urdu) 07 974 4749 Donald Kwok (Cantonese) 07 843 6518 David Li (Mandarin) 07 959 2733 Suresh Mohan (Hindi, Fijian) 07 843 2896 Davindra Kumar Naresh (Hindi) 07 849 2053 Banafsheh Ostad (Farsi/Persian/Dari) 07 839 4688 Muttiah Paranthaman – Paramm (Tamil, Sinhalese) 07 855 4574 Lynette Parish (Hindi, Fijian) 07 888 6427 Chiew Bee Phee (Hokkien, Taiwanese, Cantonese) 07 856 1010 Anis Rahman (Urdu, Arabic, Persian, Hindi, Punjabi) 07 856 5926 Davinder Ralm (Punjabi, Hindi) 07 855 4590 Netram Sharma (Hindi, Fijian) 07 849 2871 Kamaladevi Singh (Hindi) 07 856 4199 Nirmal Singh (Hindi) 07 859 2474 Ranjit Singh (Hindi) 07 883 8186 Shanti Singh (Hindi, Punjabi) 07 858 3415 Gladys Stephens (Tagalog) 07 839 4343 Nagan Suppiah (Tamil) 07 854 6271 Bala Tikkisetty (Hindi, Telugu) 07 853 9972 Siapu Tyrell (Samoan) 07 846 3557 Han Soon Tak (Korean) 07 853 5593 Zlatko Urlich (Croatian) 07 843 5344 Rupinder Virk (Punjabi) 07 958 0791 Brian White (Russian) 07 826 3812 Deniss Yeung (Cantonese, Mandarin) 07 854 1662 Thelma & T P Young (Samoan) 07 843 6164

38 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL JUSTICE OF THE PEACE - HAMILTON SERVICE DESKS

SERVICE DESK VENUE TIME

Anglesea Pharmacy Tuesday 6.00pm - 8.00pm

Chartwell Shopping Centre Monday and Wednesday 12.00 - 2.00pm, Thursday 6.00pm - 8.00pm

Centre Place Wednesday 12.00pm - 2.00pm

Central Library Friday 12.00pm - 2.00pm

Community Law Office Monday and Thursday 12.30pm - 2.00pm

Glenview Mall Saturday 10.00am - 12.00pm

Hospital - Hockin Building Tuesday 12.00pm - 1.30pm

Te Awa - The Base Saturday 10.00am - 12.00pm

University Student Centre Tuesday 12.00pm - 1pm and Thursday 1.00pm - 2.00pm

Western Community Centre Tuesday 8.30am - 12.00pm

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 39 INFORMATION SERVICES

CITIZENS ADVICE BUREAU HAMILTON LINKPEOPLE LIMITED (CAB) Kakariki House, 293 Grey Street, Hamilton East 55 Victoria Street, PO Box 19 020, Hamilton 3244 PO Box 307, Hamilton 3240 T 07 839 0395, free call 0800 367 222 T Free call 0800 932 432 E [email protected] E [email protected] www.cab.org.nz www.linkpeople.co.nz CAB is a free, impartial and confidential service LinkPeople believes everyone has the potential which provides information, advice and advocacy to live well and the right to a healthy home. We on any matter. This service is available to anyone, link people to healthy and affordable homes, and of any age in the community. the right support services for their health and Services we assist with are, for example: well-being needs. Often our housing and support • legal advice by appointment services are wrapped up together. If you need a home, we will work with you to find permanent • consumer advice housing as quickly as possible by using the • Justices of the Peace (JPs) Housing First approach. This means we will help • Settlement information. you find a home first and then link you to the wrap- • Practical help - form filling, scanning documents around support you need to live well. We have our • Employment problems own housing that we can support you to live in, or we can help you access properties in the private • Tenancy/flatting issues rental market. • Tree and fencing issues • Financial problems We also help people access other supports they need for their well-being. In the Waikato we offer • Personal and family matters service navigation – a free service linking you and • Referrals to specialist help. your whaanau to the right health, well-being and social services for your needs, such as a GP or HAMILTON I-SITE VISITOR CENTRE mental health and addictions services. With this Corner of Caro and Alexandra Streets, Hamilton support, you might be empowered to live a more T 07 958 5960, free call 0800 HAMILTON (0800 independent, well-connected and meaningful life. 242 645) Or it may mean you can better access secure, safe E [email protected] and affordable housing, be a good tenant and a www.visithamilton.co.nz great neighbour. Open Monday to Friday 9am to 5pm and Saturday, Sunday and Public Holidays from 9.30am to SETTLEMENT CENTRE WAIKATO 3.30pm. Whether you are from , 46G Boundary Road, Claudelands, Hamilton 3214 Beijing or Blenheim, for the ultimate experience in PO Box 4340, Hamilton what our city offers, visit i-SITE first! T 07 853 2192 F 07 853 0469, E [email protected] www.scw.org.nz Settlement Centre Waikato is the place where newcomers can find their way to a successful settlement in Hamilton and the Waikato. It is open Monday to Friday 9am - 5pm.

40 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL COMMUNITY HOUSE AND CENTRES

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 41 COMMUNITY HOUSES AND CENTRES

CELEBRATING AGE CENTRE RAINBOW CHINESE COMMUNITY 30 Victoria Street, Hamilton 3204 CENTRE T 07 838 2266 15 Kowhai Street, Hamilton Lake, Hamilton 3204 E [email protected] Hamilton 3204 T 07 838 1320 F 07 839 6796 E [email protected] DESERT SPRING COMMUNITY CENTRE 408 Peachgrove Road, Fairfield, Hamilton SETTLEMENT CENTRE WAIKATO T 07 855 2728 Boundary Road, Claudelands, Hamilton 3214 E [email protected] T 07 853 2192 E [email protected] FAIRFIELD PARK HALL www.scw.org.nz Clarkin Road, Fairfield, Hamilton 3214 T 855 7804 TE WHARE KOKONGA/MELVILLE E [email protected] COMMUNITY HOUSE 58 Bader Street, Melville, Hamilton 3206 PO Box 8026, Hamilton GLENVIEW COMMUNITY CENTRE 12 Tomin Road, Glenview, Hamilton 3206 T 07 843 8811 F 07 843 8813 PO Box 8014, Hamilton E [email protected] T 07 843 2600, 021 999 512 E [email protected] TE WHARE O TE ATA/FAIRFIELD www.glenviewcommunitycentre.co.nz CHARTWELL COMMUNITY CENTRE 60A Sare Crescent, Fairfield, Hamilton 3214 PO Box 12090, Hamilton HAMILTON ETHNIC WOMEN’S T 07 855 7804 CENTRE (SHAMA) 27 Beatty Street, Melville, Hamilton 3206 E [email protected] PO Box 4218, Hamilton www.fairfield.org.nz T 07 843 3810 and 3811 E [email protected] TE RONGOPAI COMMUNITY CENTRE www.shama.nz Cnr Dominion and Breckons Avenue, Hamilton T 07 850 5020 E [email protected] PHOENIX HOUSE CHARITABLE TRUST 22 Richmond Street, Whitiora, Hamilton 3200 www.terongopai.org.nz Tel 027 211 8959 TE RUNANGA O KIRIKIRIROA 59 Higgins Road, Frankton, Hamilton 3204 PUKETE NEIGHBOURHOOD HOUSE Te Rapa Sportsdome T 07 846 1042 43 Church Road, Te Rapa, Hamilton 3200 E [email protected] PO Box 10137 Te Rapa, Hamilton T 07 849 1115 WAIMARIE - HAMILTON EAST E [email protected] COMMUNITY HOUSE www.puketehouse.org.nz 53 Wellington Street, Hamilton East, 3216 T 07 858 3453 E [email protected] www.waimarie.org

42 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL COMMUNITY HOUSES AND CENTRES

WESTERN COMMUNITY CENTRE 46 Hyde Avenue, Nawton, Hamilton 3200 T 07 847 4873 F 07 846 3327 E [email protected] www.westerncommunity.org.nz

Only two centres are operated by Hamilton City Council. To book any of the Council-run centres below T Freecall: 0800 772 323 E [email protected]

ENDERLEY PARK COMMUNITY CENTRE 66 Tennyson Road, Hamilton 3214

TE RAPA SPORTSDROME 43 Church Road, Te Rapa, Hamilton 3200

To book any of the Council-run centres above T 0800 772 323 E [email protected]

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 43 ENGLISH LANGUAGE CLASSES AND TRAINING INSTITUTES

44 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL ENGLISH LANGUAGE CLASSES AND TRAINING INSTITUTES

ENGLISH LANGUAGE PARTNERS • Workfind Programme. Face to face programme WAIKATO coaching individuals on how to find work or find Settlement Centre Waikato, 46G Boundary Road, better work opportunities for them and their Claudelands, Hamilton 3214 families. Claudelands Park, PO Box 4340, Hamilton • Career find programme. Coaches and supports T 07 853 2188 individuals to identify, plan and progress along E [email protected] a career path. Participants are supported to www.englishlanguage.org.nz identify and minimise barriers and build their A range of services support successful settlement strengths and capabilities along the way. for new migrants: • Training for volunteer tutors to provide English LIGHTHOUSE LEARNING CENTRE language and friendship for migrants Lighthouse Christian Fellowship Hamilton 703 Wairere Drive, Chartwell, Hamilton 3210 • English Language Groups T 022 102 3892 M 022 6989717 • ESOL Literacy classes E [email protected] • Employment related classes for skilled migrants www.lcfh.org.nz mentor support for refugee background job We offer tuition to students who need additional seekers help in improving their English. Our students are • ESOL Intensive mostly migrants and refugees who are in Year 7 - • IELTS Preparation Year 13. • Police Recruit Literacy Programme • English for Road Code RESPONSIVE TRADE EDUCATION 145 Greenhill Road, Puketaha, Hamilton 3281 FREEDOM INSTITUTE OF HIGHER T 07 852 5408 M 021 812 426 EDUCATION E [email protected] 1/28 Liverpool Street, CBD, Hamilton 3204 www.responsivetradeeducation.co.nz/courses/ T 07 846 7446 free-english-course-hamilton E [email protected] FREE English lessons for NZ Residents and www.freedom-ihe.ac.nz Refugees to help you in NZ. We provide NZQA-approved qualifications • Learn how to go to the Doctors, Schools, Banks, for those settling in Hamilton (the only NZQA shopping or get a job. qualifications designed to support new settlers). • Learn how to communicate better at work. • Cambridge English (part of Cambridge • Classes from Beginner to Advanced levels. University). Provider of Cambridge General, • Various class times and start dates available. Advanced and Professional Preparation English • classes and extended programmes. Learners Available for 16 to 70 years of age. are prepared for Cambridge English and/or • All enquiries welcome. IELTS examinations. • Certificates in NZ Studies (at NZQA Levels 1, 2 and 3). NZQA approved certificate programmes designed to support history, culture, life, employment and business understandings with options in conversational English, Sport, Arts, Recreation or other topics learners might seek to select.

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 45 ENGLISH LANGUAGE CLASSES AND TRAINING INSTITUTES

SOUTH PACIFIC ISLANDS INSTITUTE THE UNIVERSITY OF WAIKATO - (SPII) WAIKATO PATHWAYS COLLEGE 74 Commerce Street, Frankton, Hamilton, 3204 Gate 1, Knighton Road, LAIN Building T 07 846 1076 M 021 729 713 Private Bag 3105, Hamilton E [email protected] T 07 858 5600 www.spii.co.nz E [email protected] www.waikato.ac.nz/pathways SPII has been providing quality programmes since 1988. We are NZQA-accredited, with national Provides classes for general English, academic certificates offered on all programmes. Contact English, IELTS preparation, English for the us for details on employment skills, sports and workplace, foundation studies, other bridging recreation and beauty services. courses and learning support for Waikato students.

THE UNIVERSITY OF WAIKATO TRAINME Post Graduate Diploma in Second Language 21 Ruakura Road, Hamilton 3216 Teaching The University of Waikato, Private Bag T 07 853 0772 free call 0800 872 466 3105, Hamilton E [email protected] T 07 856 2889 ext. 9340 www.trainme.org.nz E [email protected] TrainMe provides training for permanent residents. We offer courses in mechanical engineering, and Free English classes (weekly for 6 weeks) offered agriculture. Our TrainMe EmployMe Zone can twice a year within the University semesters. All help you find a job. TrainMe is a division of ATC but absolute beginners welcome. Commitment to New Zealand. Come to the campus and ask about classes is necessary. courses or visit the website.

46 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL ENGLISH LANGUAGE CLASSES AND TRAINING INSTITUTES

Graduate Certificate/Diploma in Teaching VISION COLLEGE 21 Ruakura Road, Hamilton 3216 English to Speakers Other Languages: T 07 853 0777 free call 0800 834 834 Semester One: 18 February – 14 June 2019 E [email protected] Semester Two: 22 July – 15 November 2019 www.visioncollege.ac.nz Flexible study with part-time or full-time options, Courses for Permanent Residents and International study loan applicable. No classes during school Students. Certificates, Diplomas and Degrees. holidays. All enquiries welcome. Website Development, Software Engineering, Business, Early Childhood Education, Music and WAIKATO INSTITUTE OF EDUCATION more. Come to the campus on Ruakura Road, Level 1 Tower Building, 48 Ward Street, phone us, or visit the website Hamilton 3204, PO Box 773 Hamilton T 07 838 2450 F 07 838 2453 WAIKATO INSTITUTE FOR LEISURE E [email protected] AND SPORTS STUDIES www.wie.ac.nz 178 Ruakura Road, TTH Building, Hillcrest, 3216 An English language school providing students Private Bag 3105, Hamilton 3240 with top quality ESOL English courses taught by T 07 839 9908 highly qualified and experienced teachers. NZQA E [email protected] accredited and one of the few English language www.wilss.ac.nz schools to receive government funding for its WILSS offers a wide range of educational English courses. Student loans and allowances as programmes designed to strengthen well as Tertiary Education Commission (TEC) pre- communication skills, build self-confidence and purchased ESOL tuition funding are available to help personal development. Our programmes qualifying students. are practical, fun and immediately applicable to English courses available include: real life. We also offer community development education covering cooking, budgeting, • IELTS Preparation from Foundation to Advanced parenting, communication, conflict management, levels sports coaching, and a Holiday Programme for • General English courses from Beginner to young people aged between 11-14 years. Advanced levels • NZCEL (General English) WAIKATO INSTITUTE OF TECHNOLOGY • NZCEL Level 1 Foundation to Level 4 (WINTEC) • IELTS Preparation E Block, Lower Ground Level, Tristram Street, • Short courses including MS Office and Business Hamilton Private Bag 3036, Waikato Mail Centre, English Hamilton 3240 • Practical English for Work programmes T 07 834 8888 ext 6150 • Intensive one to one tuition courses are also E [email protected] available. www.wintec.ac.nz Centre for Education and Foundation Pathways Non - ESOL courses include French, Spanish, Teacher Training programme. Graduate Certificate Japanese and Mandarin courses. We are the only and Diploma in Teaching English to Speakers of TOEIC (Test of English for International Other Languages (TESOL). FREE English classes Communication) test centre for the Waikato region are offered twice a week for six weeks, two times as well as the official Cambridge ESOL Examinations each year. The classes are most suitable for Centre for the Waikato and Bay of Plenty regions. learners from elementary to intermediate level. We are also an official OET (Occupational English Test) Test Centre.

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 47 ENGLISH LANGUAGE CLASSES AND TRAINING INSTITUTES

WAIKATO INSTITUTE OF TECHNOLOGY Most study is FREE. (WINTEC) Semester 1: 4 February – 21 June 2019 Centre for Languages ESOL classes Semester 2: 15 July – 29 November 2019 First Floor, C Block, Tristram Street, Hamilton Private Bag 3036, Waikato Mail Centre, Other options available, including some part-time. Hamilton 3240 T 0800 2 946 832 E [email protected] www.wintec.ac.nz We offer a wide range of programmes including: • We offer a wide range of programmes including: • New Zealand Certificate in English Language (NZCEL) Level 1 (Foundation) – Level 5. • Academic or Employment NZCEL Level 3 (Applied) and NZCEL Level 4. • Pathway English (12 hours per week, start any time) • Preparation courses and testing for IELTS, OET, Cambridge B2 First.

Enrol now for 2019

We will help you get started. Fee free study and part-time options may be available.* *Conditions apply.

create your world www.wintec.ac.nz/english

48 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL EMPLOYMENT SERVICES

WORK CONNECT PROGRAMME JOB MENTORING SERVICE Free call 0800 222 733 English Language Partners Waikato Inc. www.careers.govt.nz.workconnect 46G Boundary Road, Claudelands, Hamilton 3214 PO Box 4340, Hamilton Work Connect is a free 10-hour programme to T 07 853 2188 F 07 853 0469 help skilled migrants, partners of skilled migrants E [email protected] and international student graduates (level 7 www.englishlanguage.org.nz and above) prepare for the New Zealand job market. Work Connect supports participants with This service provides opportunities for migrant job personalised coaching and mentoring to help seekers and those from refugee backgrounds to them find a job that suits their skills, experience receive one to one mentoring support for future and qualifications. training or work.

Eligibility criteria apply.

To find out more and apply now visitcareers.govt. nz/workconnect or phone 0800 222 733 and ask about Work Connect.

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 49 EMPLOYMENT SERVICES

MIGRANT EMPLOYMENT SOLUTIONS - PATHWAYS TO EMPLOYMENT - HAMILTON MULTICULTURAL SERVICES NEW ZEALAND RED CROSS TRUST 422 Te Rapa Road, Te Rapa, Hamilton 3200 Settlement Centre Waikato T 07 849 0285 Option x3 46G Boundary Road, Claudelands, Hamilton, 3214 www.redcross.org.nz PO Box 4340 Hamilton The Pathways to Employment programme helps T 07 853 0467 M 021 440 082 individuals from refugee backgrounds plan their E [email protected] employment and career goals and ultimately www.hmstrust.org.nz find work in their new home of Aotearoa, New The key aim of this service is to assist individual Zealand. Gaining employment is a key part in the migrants to develop skills to find employment resettlement process for people from refugee thereby improving settlement outcomes. The backgrounds. Once in employment, many people service supports the development of skills and from refugee backgrounds feel empowered and knowledge to access the labour market where able to contribute back into the community they support through existing Work and Income New now call home. Zealand services is not available. This project provides a service for migrants who are skilled WORK AND INCOME residents or have a work visa. We now also offer General enquiries free call 0800 559 009 our services to support international students www.workandincome.govt.nz who have studied at Level 7 or above and have Provides employment services and financial a post study work visa. We also support migrant assistance throughout New Zealand. student graduates.

50 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL TRANSLATING AND INTERPRETING SERVICES

These are the official interpreting and translating THE TRANSLATION SERVICE - services used by the NZ Police, Waikato District DEPARTMENT OF INTERNAL AFFAIRS Health Board, MBIE, The Courts, private Level 13, Prime Property Tower, 86-90 Lambton businesses and not for profit organisations. Quay, PO Box 805, Wellington There are other interpreting and translating Freecall: 0800 872 675 services based in other cities. T 04 816 4011 F 04 470 2921 E [email protected] DECYPHER (INTERPRETING AND www.dia.govt.nz TRANSLATING) Settlement Centre Waikato, 46G Boundary Road, Claudelands, Hamilton 3214 PO Box 4340, Hamilton T 07 853 0480 F 07 838 2195 M 24-hour contact 027 479 2419 E [email protected] www.decypher.co.nz Decypher provides interpreters and translators in over 50 languages. Interpreters are available face- to-face or over the telephone depending on the client’s requirements. Decypher’s interpreters are trained to work and provide support in all areas of the community. The service is often FREE to the non-English Speaker. Decypher also provides a translation service converting documents from English to another language, or from the other language to English.

LANGUAGE LINE (TELEPHONE INTERPRETING SERVICE) Freecall: 0800 656 656 E [email protected] www.languageline.govt.nz To access Language Line call or visit the desired agency, ask for the language you want and wait. An interpreter is usually available within two minutes to help you talk to the agency. There are 44 languages available. Available Monday - Friday 9am-6, Saturday 9am-2pm.

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 51 COMMUNITY, HEALTH AND OTHER SOCIAL SERVICES

52 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL COMMUNITY, HEALTH AND OTHER SOCIAL SERVICES

learning when they get to school. If there are any AGE CONCERN HAMILTON Celebrating Age Centre, 30 Victoria Street, issues, with the parents’ consent, the child will Hamilton 3204 then be referred to the appropriate secondary T 07 838 2266 F 07 838 2268 service. E [email protected] www.ageconcern.gen.nz BRAIN INJURY WAIKATO 11 Somerset Street, Frankton, Hamilton Serving the needs of older people in Hamilton PO Box 1168 Hamilton and across the Waikato through support services, T 07 839 1191 F 07 839 5648 education and training, Visiting and Shopping E [email protected] service, Elder abuse and neglect prevention, www.braininjurywaikato.org.nz fieldwork, health promotion, education seminars. www.facebook.com/BrainInjuryWaikato All services are free and confidential. To donate: www.givealittle.co.nz/org/braininuryw ANGLICAN ACTION Brain Injury Waikato empowers people and Te Ara Hou, 100 Morrinsville Road, Hamilton 3216 families affected by brain injury through the PO Box 13-117 Hillcrest, Hamilton 3251 provision of advocacy, support and education. T 07 856 5820 F 07 856 9823 We also raise awareness and promote prevention E [email protected] of brain injury in the community. Services are www.anglicanaction.org.nz free and we cover the entire Waikato region. Anglican Action offers: a supported residential Office hours are 9am-5pm, Monday to Friday. facility for women and children, access to food parcels, youth mentoring for young people in the CATHOLIC FAMILY SUPPORT SERVICES justice system, a range of programmes to support PO Box 24010, Hamilton people reintegrating into the community, Centre T 07 856 3760 M 027 285 3340 for Social Justice, conference facilities for hire, E [email protected] and the onsite Ethos Cafe and Catering. www.cfss.org.nz We provide the following services to all people ASTHMA WAIKATO regardless of their beliefs: T 07 8380851 F 07 8380852 • Financial Mentoring (formerly called E [email protected] Budgeting). This includes the Money Mates www.asthmawaikato.co.nz peer-lead support groups when people learn www.sailorthepufferfish.co.nz about gaining control over their financial lives Asthma Waikato provides education, information and to people who are struggling to manage on and support to people with respiratory conditions. a limited income. We listen, we educate, we make a difference. • Family support services - a home based service social work service supporting families B4 SCHOOL CHECK struggling with the demands of raising a family 711 Victoria Street PO Box 983, Hamilton 3240 • Supervised contact to ensure a safe environment T 07 858 5977 M 027 213 5126 for children to meet with non-custodial parents. www.midlandshn.health.nz The B4 School Check (B4SC) is available to all four year olds. It is free and is provided at medical centres by the practice nurse. It is designed to pick up any issues that might stop a child from

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 53 COMMUNITY, HEALTH AND OTHER SOCIAL SERVICES

networking and collaboration. Community CCS DISABILITY ACTION 17 Claudelands Road, Hamilton PO Box 272, Waikato is a Tindall Fund managers, has an Hamilton 3240 annual scholarship round, and provide training T 07 853 9761 free call 0800 227 2255 workshops for community organisations. E [email protected] www.ccsdisabilityaction.org.nz CREATIVE WAIKATO 131 Alexandra Street, Hamilton PO Box 9304, Our work involves supporting people with Hamilton 3240 disabilities - both children and adults - and their Free call 0508 427 892 families to develop the skills and confidence to E [email protected] participate in all areas of community life. www.creativewaikato.co.nz

CHINESE LIFELINE (TELEPHONE We work for a bold and ambitious creative sector COUNSELLING SERVICE) that makes our region stronger. We help artists T 09 522 2088 free call 0800 888 880 and groups succeed by providing advice, training www.chineselifeline.org.nz and support. We build connections and work collaboratively for stronger and more expansive Chinese Lifeline is New Zealand’s national outcomes. We share the stories of our regions telephone support service for Chinese speakers. creativity and expand audiences. We champion the contribution that the arts make to our COMMUNITY LAW WAIKATO collective and individual wellbeing. 2nd Floor, 109 Anglesea Street, Hamilton PO Box 1318, Hamilton 3240 T 07 839 0770 DEAF AOTEAROA NZ Level 4, 169 London Street, Hamilton PO Box E [email protected] 19330, Hamilton 3244 www.communitylaw.org.nz T 07 856 2064 M 021 540 193 F 07 856 2047 Free legal services for those unable to afford E [email protected] a lawyer (financial eligibility criteria apply) Video 07 929 4572 Community Law Waikato provides information, www.deaf.org.nz advice, representation, advocacy and education. Provides information and resources for Deaf Our Hamilton office hours are Monday - Thursday people in the Waikato region. Please go to www. 9am-5pm, Fridays 9am-4pm with evening clinics deaf.org.nz for information regarding the Deaf Monday - Thursday 5pm onwards. We cover the Culture and to learn New Zealand Sign Language. entire Waikato region and have outreach clinics in Tokoroa, Putaruru, Raglan, Te Aroha, Huntly, The NZ Relay service is also available for Te Kuiti and Thames. phone assistance. T (TTY) 0800 471 3713 Voice 0800 471 5715 COMMUNITY WAIKATO www.nzrelay.com PO Box 1367, Hamilton T 07 838 1583 E [email protected] www.communitywaikato.org.nz Provides support and advocacy for community based, not-for-profit organisations who provide social services in the greater Waikato, through helping with strategic planning, training, management, financial and governance issues,

54 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL COMMUNITY, HEALTH AND OTHER SOCIAL SERVICES

DIVERSITY COUNSELLING FAMILY WORKS NORTHERN WAIKATO NEW ZEALAND Te Ara Hou, 100 Morrinsville Road, Hamilton 3216 T 021 026 25587 PO Box 24094, Hamilton 3253 E [email protected] T 07 858 4413 www.dcnz.net E [email protected] Diversity Counselling New Zealand provides www.familyworks.org.nz professional counselling in English and also Family Works works with children up to the age of in other languages. If we cannot provide a 17 and their families/whanau. Our counsellors, counsellor in your own language, we will try and social workers and social workers in schools are find one who is familiar and sensitive to your committed to assist families to make lasting, cultural background. positive differences in their lives, working from a strength based perspective. We offer a variety ENRICH+ of programmes: WAVE and Restore for women T 07 871 6410 / 0800 enrich (367 424) and children who have experienced domestic E [email protected] violence; Incredible Years Parenting Programme, www.enrichplus.org.nz and Strengthening Step families. Enrich+ supports individuals with disabilities to have a “life like any other”. Our head office is based in however we offer a range FAMILY PLANNING of services in Central Hamilton. We support 240 Tristram Street, Hamilton 3204 individuals to find opportunities for part-time PO Box 550, Hamilton, 3240 work, leisure and living options, plan for the T 07 839 4061 F 07 839 4009 future, build their confidence through one-on- www.familyplanning.org.nz one mentoring or in peer groups, gain work Family Planning Clinic services include: experience and/or paid employment, create • Contraception for both men and women positive community relationships, get back to including long acting reversible contraceptives. work following an injury, through our Work Rehab • Testing and treatment for Sexually Transmissible service. Infections (STIs) Enrich+ Spectrum Energy supports individuals • Cervical smear testing on the autism spectrum from 8-years- • Pregnancy testing and referral old upwards, including facilitated groups • Advice and assistance with menopause and developing communication, social and life skills symptoms. and mentoring services. Through education, If you are a New Zealand resident under 22, a visit employment and empowerment, individuals are to your nearest Family Planning Clinic is free. For supported to be a real part of the communities of those with a Community Services Card, a visit their choice. costs $5 and for all other New Zealand residents a visit is $23. There is a consultation cost for Non- New Zealand residents. Family Planning health promoters work with schools, parents, community groups, and with migrant and refugee groups. Family Planning also produces booklets, pamphlets, posters and other resources on a wide range of sexual and reproductive health issues.

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 55 COMMUNITY, HEALTH AND OTHER SOCIAL SERVICES

FREE FM GAMBLING HELPLINE 214 Collingwood Street, Hamilton 3204 Free call 0800 654 655 (24 hours) PO Box 110, Hamilton 3240 E [email protected] T 07 834 2170 www.gamblinghelpline.co.nz E [email protected] The Gambling Helpline (New Zealand) is a 24-hour www.freefm.org.nz free phone service that you can call to receive Free FM is part of the Access Radio Network. We immediate support, as well as referral and make local radio by, for and about our community, information services for gambling problems. in more than 15 different languages. Free FM’s LanguageLine telephone interpreting is available. broadcasters are all volunteers - people like YOU! Our services are provided to people: We serve our community in three ways: • Who are or have been gambling • Connect - hear what your community has to • Family and friends concerned about someone say, every day. Tune in on 89FM Waikato-wide, else’s gambling, and or listen online with live streaming and on- • The general public interested in what impact demand podcasts on Our website. gambling has in New Zealand. • Celebrate - share your stories here, with on-air • Emailed and faxed messages will be answered interviews and our community noticeboard. within three working days. • Challenge - make your voice heard as a volunteer broadcaster and represent your We have some other specialist services as follows: interests, culture, or beliefs. Free FM provides • Maaori Gambling Helpline free training and support. 0800 654 656 • Vai Lelei Pasifika Gambling Helpline FREE TRUST 0800 654 657 T 07 846 7446 • Youth Gambling Helpline In Ya Face E [email protected] 0800 654 659 The Free Trust was established to support, promote • Gambling Debt Helpline and implement the Universal Declaration of 0800 654 658 Human Rights detailed by the United Nations • Text Gambling Helpline anywhere, anytime: on the 10 December 1948 and any subsequent TEXT 4 HELP 8006. updates through charitable research and educational equity activities. The Trust will support and advise individuals and groups who HAMILTON ABUSE INTERVENTION PROJECT feel their human rights have been breached. The 135 London Street, PO Box 19 051, Hamilton 3244 Free Trust runs events to promote and preserve T 07 834 3148 human rights in New Zealand. E [email protected] We provide a range of educational groups for men and women on the dynamics of domestic violence. We run a specialised programme for Asian women and provide free childcare for all our groups. All women’s groups are free to attend.

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HAMILTON BUDGETING ADVISORY HAMILTON MULTICULTURAL SERVICES TRUST TRUST 87 Clarence Street, Hamilton 3204 Settlement Centre Waikato PO Box 524, Hamilton 46G Boundary Road, Claudelands, Hamilton 3214 T 07 838 1339 F 07 838 2014 PO Box 4340, Hamilton E [email protected] T 07 853 2192 F 07 853 0469 www.budgeting.co.nz E [email protected] www.hmstrust.org.nz Provides free budget advice and support and budgeting education programmes that are HMS Trust provides informa on and delivers se designed to meet the needs of your clients. We lement services. It paves the way for successful se provide Total Money Management (for clients lement of refugees, migrants and newcomers. with an assessed need) where we control a client’s finances for a limited time. We also administer INSIGHT ENDOMETRIOSIS Summary Instalment Orders through the Official 28 Te Aroha Street, Hamilton 3216 Assignee and Informal Compromises (Creditor’s T 07 8555 123 M 022 5 855 123 Pools) both are forms of debt repayment. E [email protected] www.facebook.com/InsightEndometriosis HAMILTON CHRISTIAN NIGHTSHELTER www.insightendometriosis.org.nz - TE WHARE KOROWAI TANGATA O Insight Endometriosis provides information and KIRIKIRIROA support to Waikato women, teen girls and their 474 Anglesea Street, Hamilton 3204 families, and raises awareness of endometriosis. PO Box 1276, Hamilton Services include education appointments and T 07 839 3480 M 021 243 3640 seminars, evening meetings, daytime coffee E [email protected] groups, website and printed information, monthly Providing emergency care and shelter for men and newsletter. We work with employers to support women in Hamilton. staff affected by endometriosis, and with schools to support teen girls. Most of our services are free HAMILTON ETHNIC COMMUNITIES but a koha is appreciated. We have translated RESOURCE CENTRE our key information pamphlet into more than two 38A Ohaupo Road, Melville, Hamilton 3206 dozen languages, which can be downloaded from PO Box 8 Hamilton our website. T 07 843 5426 Janet Franks, JP E [email protected] 5B Chatswood Place, Rototuna, Hamilton 3210 T 07 855 4590 Davinder Kaur Ralm, JP Provides information or resources available in Hamilton. It also provides support for people in poverty and those needing advocacy and assistance with domestic /business/financial/ or legal needs. Enquire about our Melville and Rototuna Friendship circles.

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 57 COMMUNITY, HEALTH AND OTHER SOCIAL SERVICES

IMMUNISATION-PINNACLE KIRIKIRIROA FAMILY SERVICES TRUST, 711 Victoria Street, Hamilton 3204 FAMILY START PO Box 983, Hamilton 3240 27 Rifle Range Road, Frankton, Hamilton 3204 T 07 858 5934 M 021 683 977 PO Box 15528, Hamilton E [email protected] T 07 848 0008 F 07 847 9323 www.pinnacle.co.nz E [email protected] www.family-start.org.nz Adults and children who enter New Zealand as refugees or immigrants will need an assessment A home-based visiting service that is child of their documented vaccination status and an centred, family focused and strength based. appropriate catch-up programme planned. Our focus is to improve the health, social and Regardless of their immigration and citizenship educational outcomes for baby. If you are in status, all children younger than 18 years are your 2nd trimester of pregnancy or have a child eligible to receive Schedule vaccines, and younger than 12 months you can enter providers can claim the immunisation benefit for the programme. Participation is voluntary. administering the vaccines. All children are also eligible for Well Child LIFE UNLIMITED (HEARING THERAPY Tamariki Ora services, regardless of immigration SERVICES) 20 Palmerston Street, Hamilton 3204 and citizenship status. Children who have been PO Box 146, Hamilton 3240 previously immunised in a developing country T 07 839 5506 F 07 834 9982 may have received some vaccinations. However, E [email protected] they are unlikely to have received all the vaccines www.lifeunlimited.net.nz currently on the New Zealand immunisation schedule. Many countries, including European Hearing Therapy Services provides assistance to countries, do not have hepatitis B vaccine included all people 16 years or older who have a hearing in their national childhood immunisation schedule. impairment. These services assist them to adjust For immigrant children, a catch-up immunisation to an acquired or increased hearing loss, so that plan may be needed. they can maintain as much independence as possible: K’AUTE PASIFIKA SERVICES • A free service for all NZ citizens and permanent Health, Social Services & Management Units, residents Level 1, Citisite House, 960 Victoria Street PO Box • Provide support and advice for those managing 285, Hamilton a hearing loss T 07 834 1482 F 07 839 9921 • Make onward referrals as required E [email protected] • Assistance with tinnitus management www.aeretai.org.nz • Provide information to groups, organisations Providing health, social service, disability service, and public. education training, information and interpreting services for Pacific communities.

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LINKPEOPLE LIMITED MATES CENTRE Kakariki House, 293 Grey Street, Hamilton East 100 Grandview Road, Nawton, Hamilton 3200 PO Box 307, Hamilton 3240 T 0800 462 837 Free call 0800 932 432 www.mates.org.nz/contact-us E [email protected] www.linkpeople.co.nz METHODIST CITY ACTION LinkPeople believe everyone has the potential 62 London Street, Hamilton 3204 to live well and the right to a healthy home. We PO Box 1388 Hamilton, 3240 link people to healthy and affordable homes, and T 07 839 3917 the right support services for their health and E [email protected] wellbeing needs. Often our housing and support www.hmss.org.nz services are wrapped up together. If you need a MCA is a social service/social justice organisation home, we will work with you to find permanent providing a range of services and working housing as quickly as possible by using the collaboratively with other organisations. We work Housing First approach. This means we will help with those on the margins, many who are socially you find a home first and then link you to the wrap- isolated and often ignored or invisible to the around support you need to live well. We have our general population. We also facilitate programmes own housing that we can support you to live in, or that are suitable for those who are differently abled. we can help you access properties in the private We host a range of services including: rental market. • Deaf and Hearing-Impaired Support Worker We also help people access other supports they • Foodbank services need for their wellbeing. In the Waikato we offer service navigation – a free service linking you and • Monday community meal your whaanau to the right health, well-being and • Brain Gym Plus (for very high needs on the social services for your needs, such as a GP or Disability Spectrum) mental health and addictions services. With this • Cookery Classes support, you might be empowered to live a more • Indoor sport team activities independent, well-connected and meaningful life. • Art and Craft Or it may mean you can better access secure, safe and affordable housing, be a good tenant and a • Distribution of community information great neighbour. • Governance on many trusts.

LINK HOUSE 2 Dawson Street, Hamilton 3216 T 07 839 1051 F 07 839 1052 E [email protected] Link House aims to foster well-being and independence in single parent families and offers quality education and counselling to the wider community.

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NZ INSTITUTE FOR DIVERSITY AND OASIS CENTRE FOR PROBLEM WELLBEING GAMBLING T 07 856 9331 M 027 681 4703 (Stefan Doll) (Salvation Army Addictions & Supportive E [email protected] Accommodation Services) www.diversityinstitute.co.nz 25 Thackeray Street Hamilton 3204 T 07 839 6871 F 07 839 6872 The NZ Institute for Diversity and Wellbeing E [email protected] helps individuals or organisations to leverage on Director – Aux Captain Rob Raven benefits from New Zealand’s diverse workforce and its multicultural society. It also aims to Free treatment for problem gambling and related strengthen our community by creating awareness issues as well as support to family members. and understanding on how to develop a culture of inclusiveness through holistic Life Coaching, PARENTLINE CHARITABLE TRUST coaching for intercultural couples, diversity 48 Palmerston Street, Hamilton consulting/workshops for students, the public T 07 839 4536 F 07 839 4515 and organisations. E [email protected] www.parentline.org.nz NEW ZEALAND RED CROSS (WAIKATO SERVICE CENTRE) Our core business is working with children up to 422 Te Rapa Road, Te Rapa, Hamilton 3200 13 years, who have been traumatised by abuse T 07 849 0285 free call 0800 733 276 and domestic violence. We provide parenting E [email protected] programmes and offer a counselling service for www.redcross.org.nz children who present with challenging behaviours in a cluster of Hamilton primary schools. As We aim to mobilise the power of humanity to a Child Advocate, Parentline upholds the help the vulnerable in our community. We offer Paramountcy of the Child principle and has a zero First Aid courses, meals on wheels, community tolerance to abuse and domestic violence against programmes such as community transport, children. free first aid courses in schools, a free drug and alcohol workshop for young people (community programmes), resettlement support for UN- PARENT TO PARENT WAIKATO 99 Greenwood Street, Frankton, Hamilton 3204 quota refugees, employment support for former PO Box 9112, Waikato Mail Centre, Hamilton 3240 refugees, a tracing service to reunite families T 07 848 1362 free call 0508 236 236 separated through war or natural disaster, a E [email protected] message service to families who are separated by www.parent2parent.org.nz conflict or war. Support for parents, caregivers and whanau of We also have eight Red Cross shops in the Waikato children with disabilities, health impairments where quality, cheap, second hand clothing and or special needs. Provides information and/or other household items can be purchased. matching with a family whose child has the same Volunteering opportunities with Red Cross are or similar condition, support parent training, local with meals on wheels, Disaster Welfare Support group newsletter, family/sibling camp, family/ Team, retails shops and Refugee Services. As a whanau workshop retreat and activities. Refugee Support Volunteer, you support a refugee family resettling in Hamilton. More information about the programme and the training via email to [email protected]. Email us if you are interested in joining Red Cross as a member or volunteer.

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PLUNKET PROGRESS TO HEALTH Clinic, 12 Richmond Street, Free call 0800 77 57 57 Hamilton 3204 E [email protected] T 07 839 3982 Free call 24/7 0800 933 922 www.progresstohealth.org.nz www.plunket.org.nz Progress to Health is a community based Provides well-child assessments, supports the organisation. We support people who experience health and well-being of families/whanau and mental illness or who have disabilities. We have young children. Operates a low-cost car seat a passion for reconnecting individuals to their rental service, education courses for parents/ communities and work to support people to caregivers, playgroups, walking/discovery groups make positive changes in their lives by achieving and coffee support groups for parents/caregivers. personal goals. We work with you one-on-one Clinics held at Richmond Street, Rototuna, on your goals that will help you move forward in St Andrews, South City (Trigg Place Melville, life, and offer workshops on a range of wellbeing Dinsdale, Grey Street (Hamilton East) and Nawton. related topics. We also offer education and peer support services for individuals and groups. We For all Clinic Bookings 07 839 3982 ext. 1 also offer education and peer support services for Car Seat Rental 07 839 2123 individuals and groups. Parenting Courses 07 839 3982 ext. 4 PEPE Courses 07 859 7715. RAPE AND ABUSE SEXUAL HEALING CENTRE PROBLEM GAMBLING FOUNDATION 33A Clarence Street, Hamilton OF NEW ZEALAND Level 2, 71 London Street, Hamilton PO Box 19311, T 07 839 4433 Hamilton E [email protected] T 07 834 0014 free call 0800 664 262 Advocacy and support, emergency face to face Asian Hotline free call 0800 862 342 crisis counselling sessions and crisis social work F 07 834 0053 support for adults who have experienced sexual www.pgfnz.org.nz harm. We support people of all genders, ethnicities At the Problem Gambling Foundation of New and backgrounds. Zealand (PGF) we are trained to help. Our qualified counsellors provide free, professional SF WAIKATO (SUPPORTING FAMILIES and confidential gambling counselling services IN MENTAL ILLNESS) for both gamblers and others affected by 28 Pembroke Street, Hamilton 3204 gambling. Asian Family Services provide free T 07 839 7069 free call 0800 555 434 and confidential counselling, information and E [email protected] education in Korean, Cantonese, Mandarin, Provides support, information, advocacy and Vietnamese and Thai. A gambling problem education to families in Hamilton and the Waikato (sometimes called a gaming addiction) can who have a family member experiencing a mental significantly impact your life and the lives of illness. This is a free service which provides those closest to you. For many people, phoning a education courses, a book and video library and gambling helpline or seeking help from anyone at three fieldworkers (one of whom is a kai awhina all can be a difficult step to take. worker) to meet families at home or at the SF Waikato office.

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 61 COMMUNITY, HEALTH AND OTHER SOCIAL SERVICES

SHAMA HAMILTON ETHNIC ST. JOHN WOMEN’S CENTRE 63-65 Seddon Road, Hamilton 3204 27 Beatty Street, Melville, Hamilton 3206 Private Bag 3215, Hamilton PO Box 4218, Hamilton East, Hamilton 3247 T 07 847 2849 Free call 0800 785 646 T 07 843 3810 and 07 843 3811 F 07 847 2850 E [email protected] E [email protected] www.shama.nz www.stjohn.org.nz Shama is a vibrant social service agency providing St John is a charitable organisation providing a support, advocacy and programmes to empower wide range of health and community services. all ethnic women, their children and their families. We provide an ambulance service to 85 percent Shama provides a friendly, safe, environment where of New Zealand. Visit our website to purchase ethnic women can meet and bring their children. first aid kits and supplies, to donate, or to find It provides social work support in a safe, confidential out about first aid courses, St. John Youth and culturally appropriate way. Lifeskills classes programmes and volunteering for St. John. such as English, cooking & conversation and sewing class, domestic violence and legal workshop, children’s holiday programme, homework support, community development programme, and Volunteer support.

27 Beatty Street, Melville Hamilton, PO Box 4218 (07) 843 3810 —11 [email protected] www.shama.nz

facebook.com/ ShamaHamiltonEthnicWomensCentre What we offer

 Social Work ( advocacy, support, home visits and referrals )

 Life skills classes (English, Sewing, Cooking & Conversation, Gardening, Computer)  Workshops on Domestic violence, our rights, personal development and others  Children’s Holiday Programme  Community Development Work  Justice of Peace Shama staff, clients, participants & friends  Volunteer opportunities

62 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL COMMUNITY, HEALTH AND OTHER SOCIAL SERVICES

TE RUNANGA O KIRIKIRIROA • Advocacy services 59 Higgins Road, Frankton, Hamilton 3214 • Budgeting services PO Box 19165, Hamilton • Conversational English for beginners and T 07 846 1042 F 07 846 7156 elementary level E [email protected] • Basic computer training for absolute beginners www.terunanga.org.nz • Parenting in a New Culture programme To improve the holistic well-being of Maaori and • Youth Mentoring Programme Pacific peoples living within Hamilton and guides • new settlers to the right Maaori contacts for Study support centre (after school with experiences in Maaori culture and language. homework and holiday programmes) for primary and Intermediate students • Catch up programme (homework club for high THE BLIND FOUNDATION 15 Liverpool Street, Hamilton 3204 school students) PO Box 854, Waikato Mail Centre, Hamilton 3240 • Driving training (Theory for Learners and T 07 838 7500 Practical for Restricted) www.blindfoundation.org.nz • Community soccer training The Blind Foundation is New Zealand’s main • Healthy lunchbox classes provider of practical and emotional support for • Jambo NZ Ethnic Kidz Soccer Festival. the 11,700 Kiwis who are blind or have low vision, enabling them to face their future with confidence. THE SALVATION ARMY OASIS AND Our vision is to empower and support people BRIDGE: WAIKATO who are blind or have low vision so they have 105 Rostrevor St. Hamilton the same opportunities and choices as everyone T 07 839 6871 else. We equip people with the skills needed to E [email protected] participate fully in society, which includes support Reducing harm from alcohol and other drugs. The in living independently and getting around, Salvation Army Bridge is a free community service help with technology, ways to continue reading that provides support to individuals and families and communicating, and advice on staying in or who are experiencing difficulties with alcohol looking for work. and other drugs. We provide, counselling and an option of group programmes, so people can have THE REFUGEE ORIENTATION CENTRE an individual treatment plan which will support TRUST (ROC) their recovery and a path towards wellbeing. 63 Kent Street, Frankton, Hamilton Whanau and other supports are welcome and PO Box 5390, Frankton, Hamilton 3242 encouraged to be involved in this journey. T 07 847 6968 F 07 847 6967 E [email protected] This service is for people within the Waikato area www.roctrust.org.nz that are experiencing difficulties with alcohol ROC is the open gate in your new country by and other drugs and who are 18 years or older. providing Advocacy, Education and Orientation Our aim is to work in partnership with people to people of refugee backgrounds and other to support positive lifestyle changes that can disadvantaged people living on low incomes free them and their whanau to move towards to have faster participation and better cultural wellbeing. integration into New Zealand society. Services and programmes provided are: • Orientation programmes

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 63 COMMUNITY, HEALTH AND OTHER SOCIAL SERVICES

THE SALVATION ARMY, HAMILTON VICTIM SUPPORT HAMILTON COMMUNITY MINISTRIES (THE NEST) Hamilton Central Police Station, 12 Bridge Street 99 London Street, Hamilton 3204 Private Bag 3078, Hamilton T 07 834 7000 F 07 843 3865 T 07 834 9449 M 0276 817 718 E [email protected] E [email protected] Social work, advocacy, welfare, food bank, Free call 0800 VICTIM (0800 842 846) 24 hours a budget advice, counselling services, parenting day, seven days a week programme, supervised access service for www.victimsupport.org.nz non-custodial parents and Educare Centre for Works with victims of crime, crisis and trauma preschool children. A small fee is charged for providing crisis intervention, support and some services, but this is negotiable depending information. Service is free and confidential. on need. VITAE - ORGANISATIONAL SUPPORT THE UNITED NATIONS ASSOCIATION SERVICES OF NZ (WAIKATO BRANCH) 490 Grey Street, Hamilton East, Hamilton 3216 PO Box 4118, Hamilton T 07 856 8638 free call 0508 664 981 T 07 859 1144 M 027 451 3771 E [email protected] Contact N. Manoharan (Mano) www.vitae.co.nz Disseminating information and educational Vitae (formerly Workplace Support) is a materials about the United Nations, conducting national professional staff and organisational Model UN conferences, Speech Competitions support service providing a range of services to for high school students, stimulating the media businesses that include on-site support, off-site to provide coverage of UN programmes, counselling, critical incident/trauma response, collaborating with other voluntary organisations staff training and development programmes, on projects related to the work of UN. supervision, facilitation, mediation and support and resourcing through job or career change. TOUGHLOVE WAIKATO T 07 856 5999 or 0800 868 445 VOLUNTEERING WAIKATO E [email protected] 2nd Floor, Caro Street Community Building www.toughlove.org.nz PO Box 19111, Hamilton Toughlove is a parent support group providing T 07 839 3191 skills for parents troubled by unacceptable E [email protected] adolescent behaviour. No problem too big or too www.volunteeringwaikato.org.nz small. Groups meets all welcome. Just turn up on Recruits and refers volunteers to non-profit the night: organisations, matching the interests and skills • Hamilton Tuesday evenings 7.30pm - 9.30pm at of people who wish to volunteer with volunteer 53 Wellington Street jobs in the community. Also provides support, development, resources and networks for • Te Awamutu 7pm Mondays - Te Awamutu volunteers and people who work in the not for Baptist Church (off Fresh Choice carpark) profit sector.

64 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL COMMUNITY, HEALTH AND OTHER SOCIAL SERVICES

applied for refugee status in the past six months WAIKATO DISTRICT HEALTH BOARD (WAIKATO DHB) and refugee family reunification immigrants www.waikatodhb.health.nz who have arrived in New Zealand in the past six months. WAIKATO HOSPITAL Pembroke Street, Private Bag 3200, Hamilton HAMILTON AND RURAL FAMILY T 07 839 8899 (all departments), 07 839 8666 HEALTH TEAM (patient enquiries) 15 - 17 Vialou Street, Hamilton F 07 839 8799 T 07 838 3565 E [email protected] Visiting hours are 11am-1.30pm and 4pm-8pm COMMUNITY REGIONAL REFERRAL CENTRE daily. T 07 834 3370 F 0800 86733 District Nursing and Community Allied Health MENTAL HEALTH AND ADDICTIONS (Social Work, Physiotherapy, Occupational SERVICE EMERGENCY (CRISIS ONLY) FREE CALL 0800 505 050 Therapy and Dietitians) provide services to patients of all ages in their community setting. • Community Adult Mental Health 07 834 6902 Referrals to the services are via the GP, hospital • Community Alcohol and Drug (CADS) or other health service provider. Public Health 07 834 6902 Nurses focus on child health for children up to • Infant, Child and Adolescent (ICAMHS) school-leaving age. They also carry out contact 07 839 7828 tracing and follow up for the management of • Perinatal Mental Health 07 858 0924 Communicable Diseases. • Mental Health Services for Older People 65+ (MHSOP) 07 839 8603 THE EAR NURSE SERVICE AND VISION • Integrated Recovery Service (IRS) 07 843 0456 HEARING TECHNICIANS 25 Vialou Street, Hamilton T 07 838 3565 F 07 839 3897 BREAST SCREEN MIDLAND AND CERVICAL SCREENING PROGRAMME Vision Hearing Technicians provide hearing Hockin Building, Waikato Hospital and vision checks for children at designated Private Bag 3200 Hamilton ages in schools and preschools/early education F 07 858 0982 centres and community clinics (25 Vialou Street, Cervical Screening Programme 0800 729 729 Hamilton). The Ear Nurse Service provides Breast Screening Programme 0800 270 200 assessment and treatment services for children. These nurses work from an appointment based COMMUNITY AND POPULATION clinic in Hamilton at 25 Vialou Street, Hamilton. HEALTH Provides a free and voluntary health screening COMMUNITY SERVICES EQUIPMENT service for Waikato refugee family reunification AND SUPPLY immigrants and asylum seekers. Screening 25 Vialou Street, Hamilton includes a full health screen by GP, dental check T 07 858 1068 for Equipment Supply, Continence and urgent dental treatment, professional Supply, Oxygen Supply interpreters, blood tests, hospital chest x-ray, T 07 858 1069 for Ostomy Supply urine and faeces tests, urgent health treatment and referrals to specialists or other services. Free screening is available to asylum seekers who have

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 65 COMMUNITY, HEALTH AND OTHER SOCIAL SERVICES

COMMUNITY ORAL HEALTH SERVICE • Youth Music Program T 07 859 9160 Free call 0800 TALKTEETH • Driver License Training (0800 825 583) • Interpreting access for Farsi and Dari Community Oral Health Service provides free • Justice of the Peace Services dental care for enrolled children ages 0 to 17 years. WAIKATO FAMILY CENTRE 4 Radnor Street, Hamilton 3204 PO Box 4214, SEXUAL HEALTH SERVICE Hamilton 3 Ohaupo Road, Hamilton 3206 T 07 834 2036 F 07 834 2105 T 07 839 8732 F 07 839 8892 E [email protected] www.waikatofamilycentre.co.nz • Free screening and treatment of sexually transmitted diseases (STIs) The Waikato Family Centre gives advice to help • Telephone information and advice families experiencing difficulties with their babies in the first twelve months of their child’s life. • Specialist sexual health check-ups • Testing and management of HIV/AIDS • Free condoms WAIKATO MULTICULTURAL COUNCIL INC. • Advice on sexual health and related issues PO Box 551, Hamilton • Friendly and non-judgmental staff T 027 248 3040 • Self referrals welcome E [email protected] www.facebook.com/waikatomulticultural WAIKATO ETHNIC FAMILY SERVICES Waikato Multicultural Council Inc. provides TRUST (WEFST) advocacy, works with local and central Level 2D, Caro Street Community Building, government agencies to ensure that migrant Caro Street, Hamilton and refugee communities integrate and settle PO Box 19-139, Hamilton 3244 effectively in New Zealand. It promotes harmony T 07 839 4688 M 027 714 4411 between different cultural groups. E [email protected] www.wefst.org.nz WAIKATO REFUGEE FORUM (WRF) We are working with families to ensure the safety 46G Boundary Road, Claudelands Park and well-being of ethnic children and their family PO Box 12681, Chartwell, Hamilton 3248 members. Our aim is strengthening families T 07 8550156 F 07 855 0158 through individualized, culturally responsive, E [email protected] flexible approaches. We offer prevention and Waikato Refugee Forum supports refugee groups intervention services in collaboration with local in the region. WRF looks at the well-being of the communities, NGOs, and government agencies. refugee communities by providing networking Our programs and services include: opportunities, facilitating and advocating for the needs of its member groups which are presented • Advocacy and Support for Children and Families at the regional and national forums. • Budgeting Services • Multilingual Parenting Programs • Education Programs: Ethnic Pregnancy, Ethnic Children Well-Being • Art Programs: Painting, Sewing for women

66 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL COMMUNITY, HEALTH AND OTHER SOCIAL SERVICES

YOUNG WORKERS’ RESOURCE CENTRE (YWRC) 34 Harwood Street, Hamilton T 07 834 7124 free call 0800 028 9972 E [email protected] www.ywrc.org.nz Do you understand what a trial period is? What are your obligations when you start working? Having problems at work? YWRC could help you! Young Workers’ Resource Centre works to have young people (15-25) who are informed, productive and empowered in the workplace. YWRC provides educational workshops about employment relations to community groups and education providers as well as offering a free drop in centre where young people can seek support, advice, help and referrals regarding any challenges they might be facing at work.

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 67 MEDICAL SERVICES

MINISTRY OF HEALTH - HEALTHLINE RADIUS MEDICAL, ROTOTUNA Free call 0800 611 116 ACCIDENT AND MEDICAL www.healthline.co.nz Centre Rototuna Shopping Centre Cnr Horsham Downs and Thomas Road Healthline is a free telephone health information T 07 852 5377 service for all the family. The service is staffed by registered nurses who will assess your health Open 7 days, 8am - 8pm needs and give information and advice to help you decide on the best level of care. Interpreter PINNACLE - MIDLANDS HEALTH services are available if required. Healthline uses NETWORK Language Line Monday to Friday, 9am-6pm. 711 Victoria Street PO Box 983, Hamilton 3240 NZ WAIKATO HOSPITAL - 24-HOUR T 021 683 977 F 07 834 9242 EMERGENCY ACCIDENT AND www.pinnacle.co.nz MEDICAL SERVICES Pembroke Street, Private Bag 3200, Hamilton T 07 839 8899 (all departments), 07 839 8666 (patient enquiries) F 07 839 8799 Waikato Hospital visiting hours are between 11am - 1.30pm and 4pm - 8pm daily.

AMBULANCE SERVICES - ST. JOHN In an emergency dial 111 and ask for ‘Ambulance’. Non-urgent ambulance service - free call T 0800 426 285 www.stjohn.org.nz

ACCIDENT AND MEDICAL CENTRE, Victoria Central 750 Victoria Street, Hamilton T 07 834 0333 Open 7 days, 8am - 10pm

ANGLESEA ACCIDENT AND URGENT MEDICAL CLINIC Cnr Anglesea and Thackeray Streets, Hamilton T 07 858 0800 Open 7 days, 24 hours urgent medical and injury care

RADIUS MEDICAL, DAVIES CORNER ACCIDENT AND MEDICAL 31 Hukanui Road, Hamilton T 07 855 5370 Open 7 days, 8am - 8pm

68 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL MEDICAL CLINICS/CENTRES

Avalon Medical Centre, 6 Avalon Drive, Nawton 07 846 0082 Beerescourt Medical Practice, Corner Vercoe and Cunningham Roads 07 849 7200 Chartwell Health Centre, 13 Chartwell Professional Suites, 9 Lynden Court 07 855 4321 Clarence Medical Centre, 129 Pembroke Street 07 838 3145 Davies Corner Urgent Care Medical Centre, 31 Hukanui Road, Chartwell 07 855 5370 Dinsdale Medical Centre, 21 Whatawhata Road 07 847 8425 Dr. Paul Spry, 226 Grey Street, Hamilton East 07 856 8042 Medical Clinic, 66 Tennyson Road 07 853 3370 Fairfield Medical Centre, 1021 Heaphy Terrace 07 855 2079 Five Cross Roads Medical Centre, 284 Peachgrove Road 07 855 7824 Flagstaff Medical Centre, 2 Endeavour Avenue 07 854 0189 Glenview Medical Centre, Corner Urlich Avenue and Ohaupo Road 07 843 4429 Hamilton East Medical Centre, 16 Beale Street 07 839 1232 Health Medical Clinic, 87 Clarence Street, Hamilton Lake 07 974 9098 Hillcrest Medical Centre, Corner Cambridge Road and Master Avenue 07 856 5087 Hukanui Health Centre, 41 Hukanui Road, Chartwell 07 855 6199 Little London Medical Clinic, 6 Little London Lane 07 839 5004 Masters Avenue Medical Clinic, 54 Masters Avenue 07 856 7801 Nawton Medical Clinic, 3/41 Whatawhata Road 07 847 2383 Northcare Grandview Road Medical Centre, 107 Grandview Road 07 847 2168 / 0800 487 694 Northcare Pukete Road Medical Centre, 10B Pukete Road 07 850 9900 / 0800 487 694 Northcare Thomas Road Medical Centre, 107 Thomas Road 07 853 6130 / 0800 487 694 Radius Medical - Davis Road, 31 Hukanui Road 07 855 5370 Redicare Family Practice and Injury Centre, Cnr Rostrevor - Tristram Streets 07 838 0300 River Road Family Practice, 554 River Road 07 853 5099 Rototuna Family Health Centre, 240 Thomas Road, Rototuna North 07 853 6586 South City Health, 91 Kahikatea Drive 07 838 2323 Te Kohao Health, 951 Wairere Drive 0800 4835 6426 Medical Clinic, 35 Cowley Drive, Temple View 07 847 1220 Te Rengarenga Medical Centre, Unit 3, 41 Whatawhata Road, Dinsdale 07 847 2383 The Family Clinic Te Whare Hauora Whanau, 39 Vercoe Road, Beerescourt 07 849 2767 Tui Medical Central, 960 Victoria Street 07 849 2767 Tui Medical Parkwood, 6 Gordonton Rd, Chartwell 07 903 0055 Tui Medical Rototuna, Corner Horsham Downs Road and Thomas Road 07 852 5377 Tui Medical Te Rapa, 26 Bryant Road, Te Rapa 07 849 4181 Victoria Clinic Ltd, 750 Victoria Street 07 855 0333 Westend Health Centre, 38 Tuhikaramea Road 07 847 4500 Wintec Health Centre, Gate 3 Tristram Street 07 834 8869

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 69 SCHOOLS IN HAMILTON

70 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL SCHOOLS IN HAMILTON

WAIKATO KINDERGARTEN ASSOCIATION 291 Grey Street PO Box 4311, Hamilton East, Hamilton T 07 856 4649 E [email protected] www.kindergarten.org.nz Our 29 kindergartens and seven childcare centres and home-based education provide high-quality education using trained teachers. We focus on education and preparation for Primary School. We offer sessional, school day or full day attendance. Waikato Kindergarten Association offers the ‘20 Free Hours’ scheme for 3-5 year olds. Children start at about three months in education and care centres and three years in our kindergartens. Contact us for information, visit our website or please pop in and visit the kindergartens and centres near you.

PRIMARY AND INTERMEDIATE SCHOOLS Aberdeen Primary School, Aberdeen Drive 07 847 7312 Bankwood Primary School, Bankwood Road 07 855 7763 Berkley Normal Middle School, Berkley Avenue 07 856 6537 Crawshaw Primary School, Crawshaw Drive 07 849 1565 Primary School, Deanwell Avenue 07 843 7069 Endeavour Primary School, Endeavour Avenue (NEW) 07 855 5257 Fairfield Intermediate School, 261 Clarkin Road 07 855 9718 Fairfield Primary School, Clarkin Road 07 855 6284 Forest Lake Primary School, Storey Avenue 07 849 2256 Frankton School, Massey Street 07 847 6726 Glenview Primary School, Bruce Avenue 07 843 5598 Gordonton School, Woodlands Road, RD1 07 824 3602 Hamilton Christian School, 4 North City Road, 3281 07 854 0010 Hamilton East School, Dawson Street 07 839 3377 Hamilton Junior High School, 90 Heath Street 07 849 2819 Hamilton North School, Warwick Avenue 07 849 3029 Hamilton West School, Fow Street 07 839 4911 Hillcrest Normal School, 218 Cambridge Road 07 856 6122 Hukanui Primary School, Pickering Crescent 07 855 6037 Insoll Avenue School, 95 Insoll Ave 07 855 5067 Knighton Normal School, Knighton Road 07 856 5399 Intermediate School, 57 Churchill Avenue 07 847 5014 Marian Catholic School, Beale Street 07 856 7515 Melville Intermediate School, 29 Mount View Road 07 848 9008 Melville Primary School, 101 Ohaupo Road 07 843 5369 Nawton Primary School, 58 Livingstone Avenue 07 847 7420 Patricia Avenue School, Patricia Avenue 07 856 9350 Peachgrove Intermediate School, Peachgrove Road 07 855 7596 Puketaha School, Puketaha Road, RD1 07 824 3870 Pukete School, Pukete Road 07 849 4352

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 71 SCHOOLS IN HAMILTON

Rhode Street School, Rhode Street 07 847 7245 Rototuna Primary School, Strathmore Drive 07 853 2470 Seventh Day Adventist School, Annebrook Road, RD3 07 856 4417 Silverdale Normal School, 62 Silverdale Road 07 856 7604 Southcity Christian School, Collins Road 07 843 3258 Southwell School, 200 Peachgrove Road 07 855 2089 St. Columba’s Catholic Primary School, 50 Rifle Range Road 07 847 9322 St. Pius X School, 57 Pine Avenue 07 843 6554 Te Rapa Primary School, 61 Ashurst Avenue 07 849 2232 Te Totara Primary School, 13 Whistler Close Rototuna, 3210 07 853 0039 Vardon Primary School, 36 Cunningham Road 07 849 2451 Waikato Waldorf School, 85 Barrington Drive 07 855 8710 Whitiora School, 38 Willoughby Street 07 839 5579 Woodstock Primary School, Fairfield Road 07 855 6686

SECONDARY , Bankwood Road 07 853 5660 Hamilton Boys’ High School, Peachgrove Road 07 853 0440 Hamilton Christian School, 4 North City Road, RD1 07 854 0010 Hamilton Girls’ High School, Ward Street 07 839 1304 Hamilton’s Fraser High School, 72 Ellicott Road 07 847 9044 Hillcrest High School, Masters Avenue 07 857 0297 Melville High School, 6 Collins Road 07 843 4529 Rototuna Junior and Senior High School, Kimbrae Drive 07 854 0541 Sacred Heart Girls College, Clyde Street 07 856 7874 St. John’s College, 85 Hillcrest Road 07 856 7091 St. Paul’s Collegiate School, 77 Hukanui Road 07 957 8899 Waikato Diocesan School for Girls, 660 River Road 07 855 2038

72 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL CENTRAL GOVERNMENT

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 73 CENTRAL GOVERNMENT

ACCIDENT COMPENSATION COMMUNITY OPERATIONS BRANCH CORPORATION (ACC) 2nd Floor, 410 Victoria Street 18 London Street, Hamilton Private Bag 3017, PO Box 19230, Hamilton 3244 Hamilton 3240 T 07 839 9960 Free call 0800 824 824 F 07 839 T Free call 0800 101 996 F 07 957 6101 9955, www.acc.co.nz E [email protected] ACC provides comprehensive, no-fault personal www.communitymatters.govt.nz injury cover for all New Zealand residents and Community Operations Branch works toward the visitors to New Zealand. This means you can government and departmental goal of building apply for our help, no matter how you got injured, ‘strong sustainable communities, hapu and iwi’. or whose fault it was. Our help can include a Our services contribute to the building of strong wide range of services - from payment towards communities in the broadest sense - connecting treatment, to help around the home while you central government, local government and get better, and assistance with your income if you communities, hapu, iwi - to identify, plan for can’t work because of your injury. and realise their futures. The department also contributes to community development by CHARITIES COMMISSION administering the Lottery Grant Funding and the Level 5, 85 The Terrace, Wellington Community Grants Scheme Funding as well as PO Box 30112, Lower Hutt 5040 providing information and advisory services T 0508 242 748 (Language Line is available) to communities. E [email protected] www.charities.govt.nz PASSPORT (NEW ZEALAND) The Charities Commission is an autonomous APPLICATIONS AND ENQUIRIES Crown Entity established to register and monitor NEW ZEALAND Passport Office charities organisations in New Zealand and to Level 3, 109 Featherston Street provide them with support and advice on good PO Box 1568, Wellington 6140 governance and management. T Free call 0800 225 050 (New Zealand only) E [email protected] DEPARTMENT OF INTERNAL AFFAIRS www.passports.govt.nz (DIA) www.dia.govt.nz OFFICE OF ETHNIC COMMUNITIES Level 2, 410 Victoria Street, Hamilton BIRTHS, DEATHS, MARRIAGES AND PO Box 19230, Hamilton 3204 NAME CHANGES T 07 839 9961 F 07 839 9955 Level 3, 109 Featherston Street E [email protected] PO Box 10-526, Wellington 6143 www.ethnicaffairs.govt.nz T 04 463 9362 Free call 0800 225 252 (New Zealand only) Provides a referral and information service E [email protected] to ethnic communities and policy advice to government. CITIZENSHIP (NEW ZEALAND) APPLICATIONS AND ENQUIRIES Level 3, 109 Featherston Street PO Box 10-680, Wellington 6143 T Free call 0800 225 151 (New Zealand only) E [email protected]

74 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL CENTRAL GOVERNMENT

DISPUTES TRIBUNAL (MINISTRY OF HUMAN RIGHTS COMMISSION (HRC) JUSTICE) Level 3, 21 Queen Street PO Box 6751, Corner Bridge and Anglesea Streets, Auckland 1141 Hamilton DX mail, T 09 309 0874 M 021 0236 4253 Free call 0800 GX10076, Hamilton 496 877 T 07 957 7700 F 07 957 7800 F 09 377 3593 www.justice.govt.nz/tribunals E [email protected] The Disputes Tribunal can deal with many disputes www.hrc.co.nz which concern an amount up to $15,000 or less (or Advocates and promotes respect for, and an $20,000 if both parties agree). understanding and appreciation of, human rights in New Zealand. Resolves disputes relating ELECTORAL COMMISSION - to unlawful discrimination. One of the primary ENROLMENT SERVICES functions of the Human Rights Commission is to 534 Anglesea Street, Hamilton Private Bag encourage harmonious relationships between 999016, individuals and among the diverse groups Waikato Mail Centre, Hamilton 3240 in New Zealand. T 0800 367 656 T 07 838 2405 (Hamilton East) INLAND REVENUE DEPARTMENT (IRD) E [email protected] Ground Floor, 1 Bryce Street, Hamilton T Tel 07 838 3169 (Hamilton West) T Free call 0800 227 774 (income tax and general E [email protected] enquiries) www.elections.org.nz www.ird.govt.nz You are qualified to enrol to vote if you are 18 Provides information and services on tax-related years or older, you are a New Zealand citizen or matters. permanent resident and you have lived in New Zealand for one year or more. MINISTRY OF BUSINESS, INNOVATION AND EMPLOYMENT (MBIE) HOUSING NEW ZEALAND Level 2, Bayleys Building, 678 Victoria Street, CORPORATION Hamilton Local contact is by appointment only. (regional office) T Freephone 0800 801 601 (Language Line T Free call 0508 266 726 available) www.business.govt.nz/companies F 0800 201 202 The Office responsible for the administration E [email protected] of corporate body registers, including the www.hnzc.co.nz Companies Register and deals with the initial A Crown agent providing housing services requirements of establishing a new company and for people in need by providing high quality, to register an incorporated society or charitable subsidised rental homes to people in the greatest trust. To search an online register of Incorporated need and for the duration of their need. Society or a Trust, please visit www.societies.govt. nz and then choose which search option to use.

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 75 CENTRAL GOVERNMENT

LABOUR AND EMPLOYMENT MINISTRY FOR PACIFIC PEOPLES INFORMATION (LABOUR Level 2, ASB Building, 101-103 The Terrace INSPECTORATE) PO Box 833, Wellington 6140 Level 3, 430 Victoria Street, Hamilton 3204 T 04 473 4493 F 04 473 4301 PO Box 19 217, Hamilton 3244 E [email protected] T 07 957 6407 Employment Services Free call www.mpia.govt.nz 0800 209 020 Advises Government on policies relating to the www.dol.govt.nz welfare of Pacific Island people and consults Providing Employment Relations and Health and Pacific Island communities on issues that affect Safety services in the workplace. them in New Zealand.

IMMIGRATION NEW ZEALAND (INZ) MINISTRY OF SOCIAL DEVELOPMENT Level 5, Westpac House, 430 Victoria Street (MSD) Private Bag 3013, Hamilton www.msd.govt.nz T Free call 0508 558 855 www.immigration.govt.nz MINISTRY FOR CHILDREN - ORANGA Handles all immigration enquiries and services to TAMARIKI facilitate processing of visas to New Zealand. 218 Anglesea st. Hamilton 3204 T 0508 326 459 MINISTRY OF CONSUMER AFFAIRS We are dedicated to supporting any child in Level 7, 33 Bowen Street, Wellington New Zealand whose wellbeing is at significant PO Box 1473, Wellington 6140 risk of harm now, or in the future. We also work T 04 474 2750 F 04 473 9400 with young people who may have offended, or E [email protected] are likely to offend. Our belief is that in the right www.consumeraffairs.govt.nz environment, with the right people surrounding and nurturing them, any child can, and should If you have a consumer problem, you can contact flourish. Citizens Advice Bureau for advice and assistance or free call 0800 367 222 or drop by to the Citizens Advice Bureau near you. STUDYLINK 468 Anglesea Street, Freepost 113907, Hamilton StudyLink Student Support Centre, MINISTRY OF EDUCATION (MOE) Private Bag 11070, 19 Home Straight, Te Rapa, Palmerston North PO Box 774, Waikato Mail Centre, Hamilton 3240 T Free call 0800 889 900 F 0800 883 388 T 07 858 7130 F 07 858 7131 www.studylink.govt.nz E [email protected] www.education.govt.nz StudyLink provides people with the information they need to make informed decisions about Advises Government on education matters and student finances and other study-related issues, implements Government policies and its vision and provides financial support to students that all New Zealanders will be able to participate including Student Allowances, Scholarships, successfully in quality education no matter what Student Loans and extra help with costs. their circumstances.

76 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL CENTRAL GOVERNMENT

WORK AND INCOME TENANCY SERVICES - DEPARTMENT T Free call 0800 559 009 (general enquiry) OF BUILDING AND HOUSING www.workandincome.govt.nz Ground Floor, 533 Anglesea Street, Hamilton T Free call 0800 836 262 Work and Income provides financial assistance E [email protected] and employment services throughout New www.dbh.govt.nz/tenancy Zealand. They offer a single point of contact for New Zealanders needing job search support, We offer useful advice and information for financial assistance and in work support. To landlords and tenants who rent their homes. receive an unemployment benefit, a person We also provide dispute resolution services. must be registered with Work and Income. We can give you information and advice about Call the FREE Multilingual lines and speak to your rights and obligations, and then you can someone in your language. decide on the next step to take. We receive and hold bonds until the end of a tenancy, when These free 0800 lines are available between either the landlord or tenant can apply for a 8:30am and 5 pm Monday to Friday: refund. • Arabic 0800 668 008 • Cantonese 0800 664 004 • Farsi 0800 996 006 • Hindi 0800 993 003 • Mandarin 0800 661 001 • Maaori 0800 662 002 • Punjabi 0800 995 005 • Samoan 0800 663 003 • Somali 0800 997 007 • Tongan 0800 669 009 • Vietnamese 0800 665 005.

NEW ZEALAND POLICE (EMERGENCY CALL: 111) Central Police Station, 6 Anzac Parade, Hamilton T 07 858 6200 Sr Constable Pere Paea, Ethnic and Pacific Liaison Officer www.police.govt.nz

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 77 CULTURAL EVENTS CALENDAR

78 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL CULTURAL EVENTS CALENDAR

DATE EVENT

January 26 – Indian Republic Day February 4 – Sri Lanka Independence 21 – International Mother Language Day Vietnamese New Year - Têt Nguyên Đán *Chinese New Year Celebrations March 8 – International Women’s Day 16 Indigo Festival 21 – Race Relations Day *Afghan Nawroz Celebration April Annual Chinese Sports Day Burmese New Year Cambodian New Year Nesian Festival Sri Lanka New Year Punjabi -Vaisakhi Mela 5 - 7 – Multicultural Village (Waikato Show) May Pasifika by Nature 21 – Africa Day *Ramadan (9th month of the Islamic Calendar) June Samoan Language Week 12 – Philippine Independence Day Boat Festival Fête de la Musique – French Musique Festival 21 – World Refugee Day *Eid ul Fitr (marks end of Ramadan) July Maaori Language Week Colombian Independence Day Celebration Kiribati Independence Day August Cook Islands Maaori Language Week *Hamilton Kerala Samajam Onam Islam Awareness Week September Tongan Language Week Tuvalu Language Week NZ Chinese Language Week *Chinese Moon Festival 21 – Hispanic Spring Festival (Festival de la Primavera) Bengali Durga Puja October Fiji Language Week Multicultural Day Waikato Interfaith Council Multifaith Celebration 25-27 Filipino Labour Weekend Gathering November Indian Diwali Mela

December Colombian Noche de las velitas (Night of little candles) Filipino Pasko sa Nayon

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 79 MEMBERS OF PARLIAMENT - HAMILTON Jamie Strange Labour list MP living in Hamilton East

07 839 6803 /jamiestrangemp /jamiestrangenz

Authorised by Jamie Strange, Parliament Buildings, Wellington

Your Hamilton electorate MPs David Bennett MP for Hamilton East 510 Grey Street • 07 834 3407 [email protected] DavidBennettMPforHamiltonEast davidbennett.nz Tim Macindoe MP for Hamilton West 543 Te Rapa Road • 07 850 6262 [email protected] TimMacindoeMP timmacindoe.national.org.nz

Funded by the Parliamentary Service. Authorised by David Bennett MP, 510 Grey Street, Hamilton East and Tim Macindoe MP, 543 Te Rapa Road, Hamilton.

80 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL NOTES

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 81 NOTES

82 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL NOTES

HAMILTON CITY COUNCIL Hamilton New Settlers Guide 2019 83 Settlement Centre Waikato SERVICES SettlementPaving the wayCentre for successful Waikato settlementSERVICES Pavingi the way for successful settlement Informatioi n English Transport Interpreting & & Referrals Language Education Translation Information SupporEnglish t Transport Interpreting & & Referrals Language Education Translation Support

Employment Form Venue Justice of the Support Filling Hire Peace Employment Form Venue Justice of the Support Filling Hire Peace

Immigration Housing NZ Police Computer & Legal Advice NZ Advice & CommunityImmigratio Lawn HousinClinic g NZ(Monday Police ComputerPrinting mornings) & LegalWaikato Advice (FridayNZ & (Wednesdays)* mornings) Advice Access Community Law (Monday Clinic * By appointment onlyPrintinDrop in clinicsg Waikato (Friday mornings) (Wednesdays)* mornings) Access Settlement Centre Waikato* By appointment only Drop in clinics 46G Boundary Rd, Claudelands OpenSettlement on Weekdays Centre Waikat 9am o– 5pm 0746G 853 Boundary 2192 Rd, Claudelands Open on Weekdays 9am – 5pm [email protected] www.scw.org.nz07 853 2192 [email protected] www.scw.org.nz

Providing solutions in over 50 languages AccuracyProviding solutions in over 5046G languages Boundary Road, Confidentiality Claudelands,Hamilton ImpartialityAccuracy 0746G 853 Boundary 0480 Road, ProfessionalismConfidentiality [email protected],Hamilton Cross-Impartiality cultural understanding www.decypher.co.nz07 853 0480 Professionalism [email protected] Cross- culturalDriver understanding licence translation now availablewww.decypher.co.nz Driver licence translation now available

84 Hamilton New Settlers Guide 2019 HAMILTON CITY COUNCIL FURTHER INFORMATION Community and Social Development Hamilton City Council Garden Place, Private Bag 3010, [email protected]. /HamiltonCityCouncil 07 838 6699 (24-7) @CouncilHamiltonhamilton.govt.nz 07/hamiltoncitycouncil 838 6699 hamilton.govt.nz