MISSION STATEMENT

Our mission is to be an outstanding teaching and research university, educating for life and addressing the challenges facing our society.

Educating for life means that our educational process must provide: * a foundation of skills, knowledge and versatility that will last a lifetime, despite a changing environment; * research-based teaching and learning; * critical inquiry in the form of the search for new knowledge and better understanding; and * an active developmental role in our cultural, economic, political, scientific and social environment.

Addressing the challenges facing our society means that we must come to terms with our past, be cognisant of the present, and plan for the future. In this, it is central to our mission that we: * recognise our location in Africa and our historical context; * claim our place in the international community of scholars; * strive to transcend the legacy of apartheid in South Africa and to overcome all forms of gender and other oppressive discrimination; * be flexible on access, active in redress, and rigorous on success; * promote equal opportunity and the full development of human potential; * strive for inter-disciplinary and inter-institutional collaboration and synergy; and * value and promote the contribution that all our members make to realising our mission.

To equip people with lifelong skills we must and will: * promote the love of learning, the skill of solving problems, and the spirit of critical inquiry and research; and * take excellence as the benchmark for all we do.

We are committed to academic freedom, critical scholarship, rational and creative thought, and free inquiry. It is part of our mission to ensure that these ideals live; this necessarily requires a dynamic process of finding the balance in a range of choices: choices between freedom and responsibility, rights and obligations, autonomy and accountability, transparency and efficiency, and permanence and transience; and of doing this through consultation and debate. UNIVERSITY OF CAPE TOWN STUDENT SUPPORT AND SERVICES 2009

Postal Address: REGISTRAR University of Cape Town Private Bag X3 7701 RONDEBOSCH

Fax: (021) 650-2138 Telephones: General Enquiries (021) 650-9111 Accounts and Fees (021) 650-1704; 650-4076

Student Records: General Enquiries (021) 650-3595 [email protected]

Internet: Website: http://www.uct.ac.za Student fees: [email protected]

Office Hours: Fees and Cash Offices 09h00 - 15h30 General Offices 08h30 - 12h30 13h30 - 16h30

This handbook is part of a series that consists of Book 1: Undergraduate Prospectus Book 2: Authorities and Information of Record Book 3: General rules and Policies Book 4: Academic Calendar and Meetings Book 5: Student Support and Services Books 6-11: Handbooks of the Faculties of Commerce, Engineering and the Built Environment, Health Sciences, Humanities, Law, Science Book 12: Student Fees Book 13: Bursary and Loan Opportunities for Undergraduate Study Book 14: Financial Assistance for Postgraduate Students CONTENTS

Office to contact Page Academic Development Faculty offices 6 Academic Development Programme (ADP) 1 Student Councils 6 Academic Problems Faculty offices 6 Academic Development Programme Faculty 1 Student Councils 6 Access Control / Student Cards Access Control Services 1 Accommodation (UCT) Student Housing & Residence Life 17 Accommodation (Private) Monday Paper (Media Services) 13 International Academic Programmes Offices 8 Chaplaincies 4 Student Housing & Residence Life 17 Address Change Faculty Offices 6 Adjusting to UCT Student Wellness Service 20 Student Orientation & Advocacy Centre 16 Admissions forms Admissions Office, Kramer Building, 2 Advertising Monday Paper (Media Services) 13 UCT Radio 25 Varsity News 26 AIDS./HIV HAICU 8 Student Wellness Service 20 Alcohol Abuse Student Wellness Service 20 Alcohol, serving or selling Student Development 15 Ambulances Western Cape Paramedic Services 26 Banks Other Services Campus 26 Bereavement Student Wellness Service 20 Binding (Thesis etc) UCT Document centre 24 Books Campus Bookshop 2 Bursaries Student Financial Aid 17 Postgraduate Funding Office 13 Bus Services Jammie Shuttle 9 Cafeteria & Restaurants Other Services on Campus 26 Careers advice & Information Careers Development Programme 3 Certificates of Registration & Student Records 23 Good Conduct Certification of Documents Commissioner of Oaths 4 Child Care Educare Centre 5 Community Service SHAWCO 13 UCT RAG 25 Computer Skills ADP Computer Literacy Project 1 Student Learning Centres 22 Contraception Advice Student Wellness Service 20 Copying / binding UCT Document Centre 24 Office to contact Page Counselling • Academic Faculty Officers (Academic advisers) 6 • Personal Student Wellness Service 20 Student Housing & Residence Life 17 Child Guidance Clinic 4 Course changes Faculty Offices 6 Crime Reporting Campus Protection Service 3 Curriculum advisers Faculty Officers 6 CV-building Careers Development Programme 3 Depression Student Wellness Service 20 Disabilities . Physical Student Wellness Service & Disability Services 20 . Learning Emergencies . General Campus Protection Services Western Cape 3 . Medical Paramedical Services 26 Entertainment Baxter Theatre Centre 2 Events on Campus Monday Paper (Media Services) 13 Student Orientation & Advocacy Centre 16 UCT Home Page (Media Services) 12 Careers Development Programme 3 Students Representative Council 23 Examinations . Dates, results Student Records 23 . Deferred exams, extra time Student Wellness Service 20 . Supplementary Exams Faculty Offices 6 . Stress, Illness Student Wellness Service 20 . Examination Papers Libraries 10 Family problems Student Wellness Service 20 Fee Accounts Fees Office 7 Financial Assistance Student Financial Aid 17 Postgraduate Funding Office 13 International Students / contacts International Academic Programmes Office 8 Graduate School Graduate School of Business (GSB) 6, 25 Guidance & Referrals Student Orientation & Advocacy Centre 16 Student Wellness Service 20 International Academic Programmes Office 8 Chaplaincies 4 Child Guidance Clinic 4 Harassment Discrimination & Harassment Office (DISCHO) 5

Homesickness Student Wellness Service 20 Informal Traders Other Services on Campus 26 Information General Student Orientation & Advocacy Centre 16 Insurance Insurance Office 8 Student Wellness Service 20 Job Hunting Careers Development Programme 3 Career Information Centre 4 Office to contact Page Legal Problems Legal Aid Clinic 9 Legal Counsellor 9 School for Legal Practice 13 Learning difficulties / slow Student Wellness Service 20 writing Leave of Absence Faculty Officers 6 Libraries, hours Libraries 10 Lost Property Campus Protection Services 3 Maps See Centrefold Media Services Media Services 12 UCT Radio 25 Medical Problems Student Wellness Services 20 Medical Problems Sports Injuries 14 Orientation Student Orientation & Advocacy Centre 16 Parking Discs Traffic Administration Office 24 Passports International Academic Programmes Offices 8 Personal Development Careers Development Programme 3 Student Wellness Service 20 Photocopying UCT Document Centre 24 Postal Services Post Office 27 Printing UCT Document Centre 24 Psychological problems Student Wellness Service 20 Racial harassment Discrimination & Harassment Office 5 (DISCHO) Rape Campus Protection Services 3 Student Wellness Service 20 HIV/AIDS Unit 8 Re-admission Faculty Offices 6 Student Records 23 Students Representative Council 24 Registration (Student) Cards Access Control Services & Card Production 1 Centre Faculty Offices 6 Residences Student Housing & Residence Life 17 Religious Studies Chaplaincies / UCT Chapel 4 Safety & protection Campus Protection Services 3 Sexual Harassment Discrimination & Harassment Office (DISCHO) 5 Social Services SHAWCO 13 Societies Student Life & Development 16 Sport Sport & Recreation 17 Sports Injuries Clinic 14 Student Cards Access Control Services & Cards 1 Production Centre Faculty Offices 6 Student Organisations Students Representative Council 24 Student Societies 16 Student Development 15 Student Representation Students Representative Council 23 Faculty Councils 6 Office to contact Page Student Wellness Student Wellness Service 20 Study Facilities Libraries 10 Student Learning Centres 22 Student Housing & Residence Life 17 Study Permits International Academic Programmes Office 8 Study skills guide Academic Development Programme 1 Transcripts Student Records 23 Transport Jammie Shuttle 9 Traffic Administration Office 24 Travel Other Service on Campus 26 Venues (booking) Baxter Theatre Centre [email protected] 2 Writing Skills Writing Centre 26

The University has made every effort to ensure the accuracy of the information in its handbooks. However, we reserve the right at any time, if circumstances dictate, to (i) make alterations or changes to any of the published details of the opportunities on offer; or (ii) add to or withdraw any of the opportunities on offer. Our students are given every assurance that changes to opportunities will only be made under compelling circumstances and students will be fully informed as soon as possible. STUDENT SUPPORT AND SERVICES 1

Academic Development  The Alternative Admissions Research Project offers an additional means of Programme (ADP) access to the university through the provision of a testing scheme; Location: Hlanganani Building  The Computer Literacy Project runs Telephone: 021 650 2251 short introductory courses on computer E-mail: [email protected] skills, and works with various The ADP is a division of the University's Faculties to facilitate the introduction Centre for Higher Education Development of IT into mainstream curricula. (CHED)*. As a service to students, the UCT Bookshop sells copies of the ADP’s guide book, The Academic Development Programme Studying at University. was established in 1981 as part of the University’s commitment to meeting the *CHED was established in 1999, in needs of students from diverse educational conjunction with UCT's revised faculty and linguistic backgrounds. To help students structure. It incorporates various operations to develop their academic potential, the and contributes to improving the quality of ADP offers a variety of programmes in teaching and learning at UCT in partnership conjunction with Faculties and academic with faculties and the Department of Student departments: Affairs.  General Entry Programme in Science (first phase of a 4-year BSc degree) Access Control Services  the Academic Support Programme for Engineering in Cape Town (ASPECT) (and Card Production incorporating the Engineering Foundation Programme. Centre)  An Intervention Programme for the Location: Room 1.10.1, Basement, Robert MBChB curriculum of the Faculty of Leslie Social Science Building, Upper Health Sciences which over two Campus semesters helps students whose Telephone: 021 650 3030, 021 650 3996, performance in the first semester of the 021 650 4357 MBChB curriculum is unsatisfactory, Operating Hours: 08h00 – 16h00 Monday – to develop the skills, knowledge and Friday, thoughout the academic year attitudes needed to succeed in their studies. Student ID Card Services: First time  two extended programmes in the entering students are eligible to one free ID Faculty of Commerce (BCom and card after registration. Proof of registration BBusSc); is required before a card will be issued.  The faculties of Humanities and Law Lost Card replacement procedure: It is both offer extended programmes; imperative that the loss of a card is reported immediately to the Card production centre See faculty handbooks for details. and request for it to be disabled. A new In addition, the ADP initiated and manages card may be obtained at a cost of R60. This a number of projects: payment must be made at the Cashier’s  The Writing Centre offers students one office in the Kramer Building. Proof of to one consultations to help improve payment would be required before a academic writing; replacement card is issued.  The Numeracy Centre provides Remote Card making services: During the diagnostic testing of undergraduates months of January and February and by and assists with curriculum arrangement, remote card making facilities development to enhance the are introduced at the following sites: quantitative literacy (numeracy) of Barnard Fuller Building, Health Sciences, students; 2 STUDENT SUPPORT AND SERVICES

Baxter Learning Centre, the Graduate planning and organising recruitment drives School of Business. for new students. Foreign Elective Students are classified as third party members of the University and Baxter Theatre Centre must therefore complete a “Third Party ID Application Form” per the sponsoring Location: Main Rd, Rondebosch faculty or department. Telephone: 021 685 7880 Note: Fax: 021 685 1903 Restaurant bookings: 021 689 5351 Your student ID card is a Multi Purpose E-mail: Card. This means that it may be used in a Mannie Manim (Director): variety of instances such as: [email protected] 1. ID Card whenever on campus – card Roz van der Vyver (Planning Manager: must be carried on your person at all [email protected] times. Fahiem Stellenboom (Marketing 2. Granting access to labs and other Manager): facilities pertinent to your needs [email protected] 3. Library Card Web site: www.baxter.co.za Venue bookings for functions and 4. Jammie Shuttle – UCT Student and conferences: 021 680 3988 Staff transporting services 5. Purchases of photocopying and The Baxter offers a wide variety of printing credits in and around the entertainment from comedy, drama, various campuses. musicals, and ballets to jazz and classical 6. Access to your residence if residing in concerts. There are student specials and any of the UNIVERSITY OF CAPE other discounts which are advertised TOWN residences regularly on the UCT E-mail notice board 7. Meal Bookings in case of resident and the Baxter's website. A printed diary is students. available in the foyer of the Baxter. Admissions Office Discounts include:  student discounts Location: 3rd Level, Kramer Building,  special prices for block bookings Middle Campus  fund-raising discounts for residences, Telephone: 021 650 2128 sports clubs and societies (including Fax: 021 650 3736 snacks afterwards). E-mail: [email protected] The Baxter's restaurant is open daily from The goal of the Admissions Office is to 09h00 to 21h00 and offers daily student ensure that UCT enrols talented students lunch specials. from diverse backgrounds. The Admissions Office undertakes to: Campus Bookshop (Atlas  provide application forms and assistance with application procedures Books (UCT)  provide prospective undergraduate Location: Level 3 Steve Biko students with detailed degree Students’Union next to Food Court. programme information Enquiries: 021 650 2485/6/7  arrange departmental and faculty Open Fax: 021 650 5771 Days and recruitment events, as well E-mail address: as campus tours for prospective Brain Books (UCT) is your one-stop campus students and their parents. store. We are geared to service the needs of Staff members deliver talks to high school current students, alumni, academic staff and learners, organise UCT evenings at schools, departments. participate in career exhibitions around the Textbooks & Stationery: country and work with student societies in STUDENT SUPPORT AND SERVICES 3

We stock prescribed and recommended textbooks, as well as departmental course All of the above offices are open 24 hours readers. You can also find an extensive except the Access Control, Bremner, Crime range of scholastic, commercial and Investigations, Traffic and Crime Prevention technical stationery. offices.

UCT Branded apparel and memorabilia: Fax:021 689-7563 We are the exclusive distributor of: Lost & Found Office: Room 104 Robert  UCT branded apparel (t-shirts, golf Leslie Social Science Building. Hours: shirts, sweat shirts, hooded tops, 12h00 - 14h00. knitted jerseys, shirts, tracksuits, shorts, caps, beanies, scarves, ties and The Campus Protection Services (CPS) bags). provides a 24-hour security service for  Memorabilia (glassware, crockery, students. The staff responds to emergency umbrellas, stationery sets, wallets, calls and reports of theft, harassment and letter openers, bottle openers, other crimes. The Investigations Manager is cufflinks, lapel pines, key rings, wall responsible for investigating all crimes at plaques, stickers, lighter holders, UCT. The CPS is also responsible for crime business card holders, manicure ets, awareness and safety, detection and postcards and posters). extinguishing of fires and helps with the control of traffic at UCT. Other products: We have a large selection of other products, Careers Service such as magazines, newspapers, posters, cards, pharmaceutical shelf products, Enquiries: Careers Service reception, Level scientific and financial calculators, PC 1, Hoerikwaggo, North Lane, Upper consumables and pre-paid airtime. We Campus strive to constantly expand andinprove our Telephone:021 650 2497 range. Fax: 021 650 5045 Open throughout the year from 09h00 to 16h30, Mondays – Thursdays; Fridays by Campus Protection appointment only. Services Careers Service facilities are open to all registered UCT students. Services include: Location: "Burnage", Woolsack Road, off  The Career Information Centre Main Road, Rondebosch (next to Leo  Careering, a magazine focusing on Marquard Residence) career development issues and Telephones: information for students. 021 650 2222/3 (Main Office)  Seminars and workshops which are 021 650 2121/4080 (Upper Campus) run regularly during the year on topics 021 650 3022 (Kramer Building) such as “Self Assessment” ”CV 021 650 2120 (Bremner Building) Development”, “The first year of 021 406 6100/6109 (Medical School) work” and “The Job Search”. 021 480-7101 (Hiddingh Campus) 021 650 3856 (Forest Hill) 2009 Programme 021 650 3996/4357 (Access Control) Law Graduate Recruitment Programme: early March 021 650 4429 (Crime Reporting Hotline) Careers Fair: April/May Mock Interview Programme: April/May 021 650 4525 (Crime Prevention Graduate Recruitment Programme: Manager) mid-July –mid-August 021 650-2226 (Crime Investigations Individual consultations with a Careers Manager) Advisor can be booked at reception. Enquire 021 650-3312 (Traffic Services) at reception about the “Drop in” slots for 4 STUDENT SUPPORT AND SERVICES quick questions which are scheduled to UCT Chapel minimise waiting lists. An inter-faith chapel is situated in the Old Career Information Centre (CIC) Students Union Building. It provides separate facilities for Christian and Muslim Location: Level 1, Hoerikwaggo, North worship. Certain student religious societies Lane, Upper Campus use the chapel for services on a regular basis. UCT students are encouraged to use the Centre to research career options Child Guidance Clinic opportunities and planning strategies from their first year onwards. CIC resources Location: Isaac Albow Building, Chapel include: Road, Rosebank  Career files with information on a Telephone: 021 650 3900 wide range of career fields Hours: 08h30 – 13h00 & 14:00 – 16:30  Company information useful for (Appointments may be made out of clinic research, compiling bursary hours.) applications and preparing for job The Clinic is a teaching unit, which offers interviews help to children or young people, and their  Videos families, through the services of staff and  Directories, newspapers and students. All those in training work under magazines the close supervision of senior staff, who  University, technikon and technical have specialised in clinical psychology. college handbooks Students experiencing emotional problems  Specialised files on topics such as self may also be referred to the clinic by Student assessment, CV compilation, interview Counselling Services. Fees depend on skills etc. means and are worked out between the family and the clinic consultant. The Careers Service encourages students to get actively involved in promoting careers Commissioners of Oaths awareness at UCT. Ask about opportunities for part time work and career mentoring. Certification of copies of documents is done at the main desk in the foyer of the Bremner Chaplaincies Building and at Medical School. A comprehensive list of Commissioners of UCT does not have official chaplains. Each Oaths is available at the main desk in the religious denomination makes its own foyer of the Bremner Building. arrangements. All Faculty Office Managers, heads of administrative departments and offices, the The following chaplaincies have become Registrar, Deputy Vice-Chancellors and the established at UCT. They offer students Vice-Chancellor are Commissioners of counselling and an environment where they Oaths. can meet their peers. The Anglican and Roman Catholic chaplaincies also offer Disability Service accommodation for students.  Anglican (13, Stanley Road, Middle Location: Level 4, Steve Biko Students’ Campus. Tel. 021 685 2686) Union, North Lane, Upper Campus  Methodist (Tel. 021 686 3271) Telephone: 021 650 2427  Roman Catholic (Kolbe House, Lovers Fax: 021 650 3794 Walk. Tel. 021 685 7370) Chaplain: E-mail: [email protected] Rev Brian Mcclorry SJ, The Disability Service promotes access to (8 The Alms, York Road, Rosebank. all aspects of University life for staff and Tel. 685 3465) students with disabilities, and develops  His People (Tel. 686 4910) solutions for problems they experience. The STUDENT SUPPORT AND SERVICES 5

Service is involved in the admissions community and practice process, in assessing the viability of certain  Legal advice and court preparation for courses and in advising students with gender violence victims (staff and disabilities. Where necessary It advises students) lecturers on alternative teaching and  Trial assistance and disciplinary assessment methods. hearing preparation programmes Its services include:  Assistance in obtaining Protection  a text conversion and assistive Orders (Domestic Violence Act, Act technology service 116 of 1998, at local Magistrates'  a literature resource centre on disability Courts) and related issues  provision of accessible parking facilities  Workshops and discussions on a range  assistance with advocacy and short-term of diverse topics, including and long-term practical needs discussions masculinity issues Students with problems such as This office also features an inter-active concentration deficit, dyslexia, chronic website that offers the following: illness and psychological disability can also  On-line consultations with legal expert access help through the service. (chatroom) The Disability Service also aims to make  A discussion forum on topical issues every UCT student and member of staff  Information and articles on aware of, and sensitive to, disability. discrimination and harassment issues  User-friendly facilities (audio page) Discrimination and for visually disabled people Harassment Office Contact details: Co-ordinator: Mr Francois Botha, The (DISCHO) Cottage, Lovers Lane Telephone number: 021 6503530, The Discrimination and Harassment Office E-mail: [email protected], is UCT's latest addition and effort to co- Website: http://www.uct.ac.za/org/discho ordinate, combine and draw from all previous efforts to address issues of Educare Centre harassment and discrimination, and in particular, to acknowledge and build on the Location: Nursery Road, Upper Campus work and enthusiasm that SHARPSS has General Enquiries: 021 650 3522 ploughed into this field. Many of the initial Hours: 7h30 to 17h30 (and continuing) efforts will focus on giving E-mail: [email protected] this office the seniority and profile that it deserves, to improve its visibility, structure, Started on campus by the Women's and existing services. The services offered Movement in 1978, the Centre provides pre- by this office have been extended primary facilities for the children of staff extensively and include the following: and students, and has an enrolment of over  Recruitment and training programmes 60 children. It is situated in a pleasant mountainside setting, with ample outdoor  Awareness campaigns on issues of play areas. harassment and discrimination The Centre caters for five groups: from  Office of first report of harassment infants/toddlers (3 months to 3 years) to pre- and/ or discrimination primary (3 to 6 years). It is open throughout  Investigation procedures on alleged the year and closes only for two weeks transgressions between Christmas and New Year.  Policy formulation (discrimination & The Centre offers highly trained teachers, harassment) small classes and individual attention and structured activities and extra-mural  Outreach programmes involving activities that stimulate creativity. Fees are 6 STUDENT SUPPORT AND SERVICES on a sliding scale according to parents' Telephone Enquiries: 021 650 2699 income. Fax: 021 650 3782 E-mail: [email protected] Faculty Offices FACULTY OF HEALTH SCIENCES UCT has six Faculties (listed below). The Location: Barnard Fuller Building, Medical staff of the Office of the Faculty in which School, Anzio Road, Observatory you are registered are able to answer queries Telephone Enquiries: 406 6346/406 6107 about Fax: 447-8955  curricula (degree programmes) E-mail: [email protected]  adding or withdrawing from courses  matric exemption FACULTY OF HUMANITIES Location: Room 107, Beattie Building,  supplementary/deferred exams Upper Campus  transferring to another degree Telephone Enquiries  leave of absence procedures Undergraduate: 021 650 2715/6/7  credits/exemptions Fax: 021 686 7469  or any administrative problems you E-mail: [email protected] might have within the faculty. Your Postgraduate: 021 650 269/4706 Faculty should always be notified of Fax: 021 650 5751 any change in your address. E-mail: [email protected] Academic advisers (also known as student advisers or curriculum advisers) are FACULTY OF LAW members of the academic and administrative Location: Kramer Building, Middle Campus staff in the Faculty who have taken on the Enquiries: 021 650 5648 responsibility of advising students on how to SALS Enquiries (AM only): 021 650 complete their curricula and on any 2997/3086 problems they might have with their Fax: 021 650 5608 curricula. Academic advisers may be E-mail: [email protected]; contacted directly or through the Faculty Office. FACULTY OF SCIENCE Each Faculty publishes a Faculty handbook Location: Room (A) 200, Level 2, P D Hahn which lists its rules for degrees, descriptions Building, Chemistry Road of its programmes, outlines of courses, Telephone Enquiries names of academic and administrative staff, Undergraduate: 021 650 2712/3023 the lecture timetable (in some cases) and Postgraduate: 021 650 2713 other important information such as Fax: 021 650 4511 minimum requirements for admission to the E-mail: [email protected] next year of study. GRADUATE SCHOOL OF BUSINESS Location: Breakwater Campus FACULTY OF COMMERCE Location: Leslie Commerce Building, Enquiries: Career Services Office, Room Engineering Mall, Upper Campus G4, Breakwater Campus Telephone Enquiries: Telephone: 021 406 1338 Undergraduate: 021 650 4370 Fax: 021 406 1070 Postgraduate: 021 650 4371 E-mail: [email protected] General Enquiries: 021 650 2696 Fax: 021 650 4369 E-mail: [email protected] Faculty (Student) Councils

FACULTY OF ENGINEERING & THE Each Faculty has a Student Faculty Council, BUILT ENVIRONMENT which serves the interests of all students Location: Room 601 G H Menzies Building, registered in the faculty. The students 24 Engineering Mall STUDENT SUPPORT AND SERVICES 7 registered for a first degree in the faculty elect the Faculty Council annually. Fees Office As representative bodies, Faculty Councils Location: Level 3, Wilfred & Jules Kramer communicate with faculty and departmental Law School Building committees regarding student issues and Enquiries: 021 650 1704 problems. Faculty Councils also co-ordinate Office Hours: 09h00 - 15h30 the class representatives for the courses E-mail: [email protected] offered in the faculty. At least one member Website: http://www.uct.ac.za/apply/fees of the Council will be registered in a Student Internet Self Service is accessed at: department in which you are studying. https://isisweb.uct.ac.za/servlets/iclientservl Faculty Councils run a variety of student et/prd/?cmd=login services such as information campaigns on Alternatively, using the UCT website, topics of interest to students and co- navigate to either current students > ordination of sales of textbooks. They also Undergraduates > student administration, or organise events in the faculty where students Current Students > Postgraduates > Student and staff can meet on a social level. Administration and select “Student All Faculty Councils have pigeonholes at Administration Self Service”. Log in using the Societies Centre, Steve Biko Student’s your UCT student number and network Union Building. In addition, some have their password. own offices: The Fees Office deals with enquiries Commerce Students Council: regarding students' academic fee accounts. Leslie Commerce Building Telephone: 021 Enquiries about residence fees should be 650 3995 directed to the Student Housing Office. The International Academic Programmes Office Engineering & the Built handles enquiries regarding international Environment Students Council tuition fees. The Human Resource (EBESC): Management division of the administration Room 3.12 Electrical and Mechanical handles enquiries regarding staff tuition Engineering Building Telephone: 021 650 rates. 3548 External bursary, loan and scholarship Health Sciences Students Council: refunds are made through the Fees Office, Ground Floor, Barnard Fuller Building after deduction of fees due in accordance Telephone: 406 6429 with sponsors' instructions. Humanities Students Council: Dates for payment of fees can be found in 27B Beattie Building. the Student Fees handbook, which is posted to every registered student and every Music Students Council: applicant who has been made an offer of an Telephone: 021 650 2626 (The Council has academic place. This information is also a notice board at the College of Music.) available on the UCT website (see above). Hiddingh Students Council: All fees should be paid at the Cashier's Telephone: 696 5545 (The Council has a Office, Level 3, Wilfred & Jules Kramer notice board at the Hiddingh Campus, Law School Building, (hours as above) or Orange Street, Gardens) by cheque to the Cashier’s Office or by direct bank transfer. Credit card payments Law Students Council can be made at the Cashier's Office by the Moot Room, Kramer Law Building card holder or by completing the form at the Telephone: 021 650 3776 back of the Student Fee Booklet and faxing Science Students Council it to the Cashier's Office on (021) 021 650 Room 328, R W James Building E-mail: 5093. [email protected] Students can change their address on the web via the Student Self Service bar on the UCT website (see above). Alternatively, 8 STUDENT SUPPORT AND SERVICES change of address forms should be lodged The information, counselling and advice with the Fees Office. Blank forms are line, open from 08h30 to 16h30 Monday to available at the Fees Office, Level 3, Friday, is available to all students on Wilfred & Jules Kramer Law School campus. Building. We are available to you if you are worried Students who qualify for graduation should about being tested and want to know what check at the Fees Office for any outstanding will happen…. If you are not sure how to balances on their fee accounts. Students can respond to a friend or family member who also check their fee accounts on the web via has disclosed their positive status to you… if the Student Self Service bar on the UCT you had unprotected sex and need to know website (see above). more about HIV or other sexually transmitted infections? Financial Aid Office All calls are confidential and anonymous – (see Student Financial Aid) we will never record the call, your name or your telephone number. If at first you fail to HIV and AIDS Unit (HAICU) get through, please try again later. Location: 28 Rhodes Avenue, Mowbray Insurance Office (Located next to the Student Wellness Service) Location: Room 304, Bremner Building Telephone: 021 650 1006 Telephone: 021 650 3687/2204 Fax: 021 650 3600 Fax: 021 650 5683 Website: www.hivaids.uct.ac.za It is compulsory for all students to The UCT HIV and AIDS Programme aims participate in the Group Personal Insurance to prevent the further spread of HIV on scheme, which provides cover for students campus and supports students living with against UCT-related personal injuries HIV and AIDS. It does this by providing resulting from accidental causes. Further information and skills transference through: information can be obtained from the Student Insurance Administrator, Student  A peer education project (students Health and Counselling Centre, Protem 4, educating other students) (Telephone 021 650 2210).  Interactive workshops There is a full statement of the conditions  Media and awareness events attached to the scheme in handbook 3  Curriculum integration General rules and policies. Get in touch with HAICU, or join our peer The owner of a motor vehicle is personally education and mentoring project, ACEs liable for any damage that he or she may (AIDS Community Educators). cause to other persons or their property. For your information, UCT has a policy on UCT will under no circumstances accept HIV Infection and AIDS, which you can responsibility for loss or damage to students' access at: possessions and does not offer or sponsor http://www.uct.ac.za/downloads/policies/hiv any sort of personal effects insurance plan aidspolicy.pdf for students. Students are urged to take out their own “householder" insurance, Information, counselling and advice: especially if they are bringing computers If you need…… and/or other expensive electronic equipment  More information about HIV and with them. AIDS  To talk to someone who will listen in International Academic confidence  To be referred to a health care Programmes Office (IAPO) professional … you can SMS ‘please call me’ to 084 Location: No 3 & 4 Cottage, Lower Campus 819 1735 and we will call you back. Enquiries: 021 650 2822/3740 STUDENT SUPPORT AND SERVICES 9

Fax: 021 650 5667 system that allows its location to be E-mail: [email protected] constantly checked. The benefits of using Web site: the service are obvious – no cost to the http://www.uct.ac.za/misc/iapo/index.htm passenger, no battling with traffic and parking, you can use the time to chat to IAPO handles all enquiries regarding friends and read, and you’re doing your bit admission and fees for Semester Study for the environment. The scheduled service Abroad students, full degree international is available on weekdays, weekends and students, occasional students and holidays, during both term time and international affiliates. The office provides vacations. It also includes a late-night assistance and support on non-academic service. Timetables and route maps are issues to all international and SADC available on the UCT website. The Jammie students, including those studying for UCT Shuttle service is only available to the UCT undergraduate and postgraduate degrees. Community, therefore passengers are IAPO: assured of safe, friendly, clean and  provides a central contact point for all comfortable transport at all times. The international students buses are environmentally friendly and  assists students with visas and study equipped to cater for sight- and hearing- permit information impaired students.  provides information, including an off- campus housing resources list, Legal Aid Clinic specifically for international students  serves as a resource centre for UCT Location: 4-39 Kramer Law School staff and students on international Building, Middle Campus universities and education Telephone: 021 650 3551 opportunities abroad Fax: 021 650 5665 IAPO manages the University Science, E-mail: [email protected] Humanities and Engineering Partnerships in Hours: 08h30 - 16h30 Africa (USHEPiA) programme and UCT's Legal Aid Clinic provides legal develops and maintains links with advice and legal services to members of the universities world wide, as well as with the community who cannot afford an attorney. international offices of other tertiary Consultations with clients take place in the institutions in South Africa. It creates early evenings in Kensington, Langa, international opportunities for UCT staff and Steenberg, Elsies River, Athlone and students and stimulates the development of Woodstock. Students generally find the internationalisation in all aspects of UCT’s Woodstock clinic most convenient. This activities. clinic takes place during term at Community House, 41 Salt River Woodstock, on Jammie Shuttle alternate Tuesday evenings from 17h00 - 19h00. The Clinic deals with civil matters. Location: Tugwell Terminus, Baxter Road, Rondebosch Legal Counsellor Telephone: 021 685 7135 Fax: 021 682 7138 Location: Registrar’s Secretariat, Room Email: [email protected] 111-112, Bremner Building Telephone: 021 650 4004 A unique shuttle service, called the Jammie Fax: 021 650 2138 Shuttle, is available free to all UCT students and staff members. A fleet of 26 buses The Legal Counsellor administers the operate according to a strictly controlled University’s system of student disciplinary schedule. Shuttles are also available for hire tribunals and can advise students on to the UCT community. Students and staff disciplinary issues and related matters. can also book shuttle rides to and from the The rules relating to student discipline at the airport. Each bus is fitted with a monitor University, namely disciplinary jurisdiction 10 STUDENT SUPPORT AND SERVICES and procedures, are contained in handbook 3 Term-time includes the mid-semester General rules and policies. breaks in April and September. Vacations are both the mid-year and end-of-year Libraries vacations. Chancellor Oppenheimer Library http://www.lib.uct.ac.za Location: Upper Campus Enquiries: 021 650 3134 or the Loans Desk UCT's main library is the Chancellor on Level 4. Oppenheimer Library. It forms a U-shape Term-time: Mon-Thurs: 08h00-22h00; around Jameson Hall on the Upper Campus. Fri: 08h00-18h00; Sat: 09h00-17h00. If you are an undergraduate in Science, Opening hours are extended during study Engineering, Commerce, or the Humanities, week and exams. most of your material will be found in the Vacations: Mon-Fri: 08h30-17h00; main library. There are also branch libraries Sat: 09h00-12h30 for special subjects such as the Built Environment, Law, Music, Health Sciences, Most materials in commerce, engineering, and Art and Drama. humanitiesand the Sciences are likely to be You should look at the Libraries' home page here. at http://www.lib.uct.ac.za for all kinds of You can borrow material at the Loans Desk tips, links, rules and services; but you can on Level 4 (Telephone: 021 650 3118/3120). also get a real, live library tour from a real, The Inter-Library Loans Department, live librarian in the main library or at your also on Level 4 (Telephone: 021 650 3113) special subject library. These tours will can obtain materials from other libraries if teach you how to find things in the Libraries you need them. Each of the three main and show you the resources on offer. We run collections has an information desk, study the tours at the start of each academic year, areas, and librarians to help you. These are: but librarians are ready to help you with questions at any time. Commerce Our Libraries offer much more than print http://www.lib.uct.ac.za/commerce/ books and journals. We have internet access Location: Level 4 to many of the journals as well as to a large Telephone Enquiries: 021 650 3704 range of full-text databases which allow you to search hundreds of journals with one Humanities http://www.lib.uct.ac.za/humanities/ query. We also have DVDs, videos, CDs, Location: Level 5 audio-tapes and CD-ROMs. Telephone Enquiries: 021 650 3703 We also have an online catalogue, in which lets you can search our Libraries and other Science & Engineering tertiary libraries in the Western Cape. http://www.lib.uct.ac.za/esl/ Librarians are always available to show you Location: Level 5 these resources and help you to use them. Telephone Enquiries: 021 650 3115 You can borrow up to 6 items at a time if you are an undergraduate or 12 if you are a We also have special collections of African postgraduate. You need your student card to Studies, Government Publications and gain access to the Libraries and to borrow Rare Books. items, and you can also use it to make The most important place in the library if photocopies and do printing in all the you are an undergraduate is likely to be the libraries. Short Loans Centre on Level 4 You will find the Libraries' Rules in Book 3 (Telephone: 021 650 3117). Here your of the University's handbook series, General lecturers put the most important readings for Rules and Policies, or on the Libraries' web your courses. These can be borrowed for up page. to three hours during the day, or overnight In the Hours of Opening given below: from 15h00 for use at home. STUDENT SUPPORT AND SERVICES 11

Another useful section is the Knowledge Term-time: Mon-Fri: 08h45-16h00 Commons (Telephone: 021 650 4313) near Vacations: Mon-Fri: 08h45-13h00 the entrance, which offers PCs, staff Brand van Zyl Law Library assistance and group study areas. These http://www.lib.uct.ac.za/law/ provide you with a "one-stop-shop" for Location: Wilfred & Jules Kramer Law access to printed and electronic learning and School, Middle Campus research resources, plus office software to Telephone Enquiries: 021 650 2708/2709 process your work. In addition to a substantial collection of Of special significance to postgraduates is legal materials in both print and electronic the Research Commons (Telephone: format, this branch houses the Brand van 021 650 4473) on Level 6, upstairs from the Zyl Collection of antiquarian Roman-Dutch Humanities Desk. Specifically designed to law books. cater for the information and workspace needs of master’s and doctoral students, the Term-time: Mon-Thurs: 08h00-22h00; Fri: RC offers state-of-the-art workstations; 08h00-17h00; Sat: 09h00-17h00 individual study carrels; laptops for loan; Vacations: Mon-Fri: 08h30-17h00; Sat: high-speed internet connections; printing, 09h00-12h00 scanning, and copying facilities; a seminar Built Environment Library room for collaborative work; and a http://www.lib.uct.ac.za/architecture/ comfortable lounge where users can relax Location: Centlivres Building, Upper with a cup of tea or coffee. Experienced Campus library staff are on hand to help with queries Telephone Enquiries: 021 650 2370 or to arrange consultations with subject In addition to books and journals on specialists. architecture, urban and regional planning, A Current Journals Roomabove the Short construction economics and management, Loan (Telephone: 021 650 3122) holds the this branch has collections of slides, latest issues of journals and newspapers. photographs, drawings, plans, CD-ROMs, Term-time & vacations: videos and trade literature. Mon-Fri: 08h30-17h00 Term-time: Mon-Thurs: 08h30-17h00 and (Closed on Saturday)African Studies 19h30-22h00; Fri: 08h30-17h00; Sat: Library 09h00-13h00 http://www.lib.uct.ac.za/asl/ Vacations: Mon-Fri: 08h30-13h00 and Location: Level 2, Chancellor Oppenheimer 14h00-17h00 Library, Upper Campus Telephone Enquiries: 021 650 3106/3107 Government Publications Department This section provides research and reference http://www.lib.uct.ac.za/govpubs/ resources on the whole of Southern Africa in Location: Level 4, Chancellor Oppenheimer particular. Materials may not be borrowed. Library, Upper Campus Term-time: Mon-Thurs: 08h30-19h00; Fri: Telephone Enquiries: 021 650 3177 08h30-18h00; Sat: 09h00-13h00 This department houses a collection of Vacations: Mon-Fri: 08h30-17h00; Sat: printed and electronic government 09h00-12h30 documents (both current and historical), Bolus Herbarium Library primarily from southern African countries. http://www.lib.uct.ac.za/bolus/ Term-time: Mon-Fri: 08h00-17h00; Sat: Location: H W Pearson Botany Building, 09h00-13h00 Botany Department, University Avenue, Vacations: Mon-Fri: 08h30-17h00; Sat: Upper Campus 09h00-12h30 Telephone Enquiries: 021 650 3774 Health Sciences Library This branch contains a comprehensive http://www.lib.uct.ac.za/medical/ collection on South African systematic and Location: Anzio Road, Observatory geographical botany, and numerous Telephone Enquiries: 406 6138 European and American journals and rare botanical publications. 12 STUDENT SUPPORT AND SERVICES

This library is situated at the Health This department has an extensive collection Sciences Campus and provides printed and of original research material relating to the electronic information resources and political, social, cultural and economic services to the staff and students of the history of South Africa and of the Western Health Sciences Faculty. Cape in particular. It also houses UCT Term-time: Mon-Thurs: 08h30-22h00; departmental, staff and student publications. Fri: 08h30-18h00; Sat: 08h30-12h30 Term-time: Mon-Fri: 08h30-17h00; Sat: Vacations: Mon-Fri: 08h30-17h00; 09h00-13h00 Sat: 08h30-12h30 Vacations: Mon-Fri: 08h30-17h00; Sat: Hiddingh Hall Library 09h00-12h30 http://www.lib.uct.ac.za/hiddingh/ Rare Books and Special Collections Location: Orange Street, Cape Town Department Telephone Enquiries: 021 480 7135/7139 http://www.lib.uct.ac.za/rarebks/ This branch contains books, s, DVDs, Location: Level 1, Chancellor Oppenheimer videos and access to electronic resources in Library, Upper Campus fine art, history of art, and drama. Telephone Enquiries: 021 650 3108 Term-time: Mon, Wed, Thurs: 08h30- This department houses various collections 18h00; Tues: 08h30-19h00; Fri: 08h30- of a rare or specialised nature, including the 17h00; Sat: 10h00-13h00 Rare Book collection, the Kipling collection Vacations: Mon-Fri: 08h30-13h00, 14h00- and the Speculative Fiction collection. 17h00 Term-time and Vacations: Mon-Fri: 09h00- Institute of Child Health Library 13h00 http://www.lib.uct.ac.za/ich/ (On weekday afternoons and Saturdays, Location: Red Cross Children's Hospital, contact the African Studies Library at 021 Rondebosch 650 3106/3107) Telephone Enquiries: 021 658 5353 This is a branch of the Health Sciences W H Bell Music Library Library specialising in all aspects of http://www.lib.uct.ac.za/music/ paediatrics. Location: College of Music, Lower Campus Term-time & Vacations: Mon-Fri: 09h00- Telephone Enquiries: 021 650 2624/2658 17h30 This branch, in addition to books and (Closed on Saturdays) periodicals on music and dance, contains Jewish Studies Library approximately 30 000 items of printed http://www.lib.uct.ac.za/jewish/ music and sound and image recordings. Location: Rachel Bloch House, Engineering Recordings are not available for loan except Mall, Upper Campus to bona fide College of Music staff and Telephone Enquiries: 021 650 3779 students. There is a large collection of music This library contains multilingual books and by South African composers. journals relating to Jewish life and Term-time: Mon-Thurs: 08h30-19h00; Fri: civilisation. 08h30-17h00; Sat: 09h00-12h00 (Closed on Saturdays and Jewish holidays.) Vacations: Mon-Fri: 08h30-13h00, 14h00- Term-time: Mon-Fri: 08h30-15h00 17h00 Vacations: Mon-Fri: 08h30-13h00, 14h00- 15h00 Media Services Manuscripts and Archives Location: Department of Communication, Department and Marketing Welgelegen, Middle Campus http://www.lib.uct.ac.za/mss/ Telephone Enquiries: 021 650 3757 Location: Harry Oppenheimer Building, Fax: 021 650 3780 Upper Campus Telephone Enquiries: 021 650 3123 The Media Services section is part of the Department of Communication and STUDENT SUPPORT AND SERVICES 13

Marketing and is responsible for liaison with A small number of scholarships are made the media and for the production of the available to international students each year. Monday Paper, UCT News, and various Prospective international postgraduate information materials about the University. students must apply to the appropriate Media Services staff are available to give department at UCT for acceptance before students advice on planning publications and applying for funding through the PFO. The publicising student events. awards made are not full-cost, and UCT's Home Page (http://www.uct.ac.za) is prospective students are required to ensure maintained by this section. that they have supplementary income/funding before they register at the The Monday Paper University. Telephone: 021 650 3757 Fax: 021 650 3780 School for Legal Practice E-mail: [email protected] Location: 28 Main Road, Rondebosch The Monday Paper is published weekly during Telephone: 021 650 1055 term time and covers news and developments on Fax: 021 685 0275 campus for the campus community. The paper The School for Legal Practice caters for includes a free classified ads section with postgraduate law students who have to fulfil accommodation and general advertisements, as practical requirements for their course of well as listings of current events on campus and study. Thus, it assists by providing vacant posts. The Monday Paper is accessible candidate attorneys for the University court through the Internet at UCT's Website, which is system at no cost. Appointments are made located at http://www.uct.ac.za. only at 10h00 or at 12h00 on weekdays. The Varsity School does not assist staff. (see Varsity Newspaper) SHAWCO (The Students’ Postgraduate Funding Health and Welfare Office (PFO) Centres Organisation)

Location: Level 3 Otto Beit Student Union SHAWCO provides a unique opportunity Enquiries: 021 650 2141 for community involvement, personal Fax: 021 650 4352 development and work readiness to ALL E-mail: [email protected] students - from health students to IT experts The PFO, which is part of the Department of or literature lovers! Get involved in Research Development, assesses volunteering, research or service-learning, postgraduate students for financial and have a life-changing experience and assistance for research-related postgraduate change another person's life forever! degrees and, to a lesser extent, for Honours General Student Enquiries: Angela Mias, and course-work postgraduate degrees. volunteer co-ordinator The PFO publishes a detailed listing of New SDS Building, Level 5, Upper Campus funding opportunities in handbook 14, Phone/fax: 021 650 5007 Financial Assistance for Postgraduate E-mail: shawco@shawco.org Study, in UCT's series of handbooks. A Website: www.shawco.org separate formal application is necessary for funding through the PFO. Forms are SHAWCO Health Sector: available at the PFO at the above address. Faculty of Health Sciences: Financial assistance offered to UCT students Phone/fax: 406 6437 through the PFO is available only for full- E-mail: [email protected] time study at UCT, except where specific awards offer assistance for study at SHAWCO Head Office: approved overseas institutions. Braemar Cottage 14 STUDENT SUPPORT AND SERVICES

Faculty of Health Sciences student volunteers who help local high Anzio Road, Observatory 7925 school pupils develop communication skills Telephone: 406-6740 and leadership qualities through art and Fax: 406-6741 drama. The newly appointed centre manager E-mail: [email protected] plans to start a vocational training project for unemployed women and will be SHAWCO was started in 1943 as a UCT recruiting student volunteers for this project. volunteer organisation by Andrew Kinnear, a medical student, with the assistance of Dr SHAWCO Kensington Community Golda Selzer of the University of Cape Centre is also home to the Heritage Town's medical school. The Organisation Project, the Performing Arts Project and now has more than 500 dedicated student STEP. In addition it houses the SHAWCO volunteers per year who continue to serve Adult Day Care Club, and a number of local and learn with community in a variety of organisations. In addition to the projects run meaningful ways. SHAWCO's core business at the SHAWCO centres, there is also the is Youth Development Programmes, Health Masizame Project, which aims to improve (with an emphasis on primary health care), the quality of life of children in children's development of vibrant Community Centres homes and a convalescent hospital.. And last and the running of Adult Day Care Clubs for but not least, SHAWCO Health runs mobile senior citizens and people with disabilities. health clinics in several areas of Cape Town. At the moment SHAWCO Mobile Clinics SHAWCO Khayelitsha Community operate in four informal settlements and at Centre is home to STEP - Student the Zibonele clinic in Khayelitsha. There are Tutoring and Education Programme, also occasional one-off clinics for flood whereby student volunteers provide Grade 3 victims, or other groups in need of medical to 7 children from several schools with attention. educational activities, complementing the UCT RAG - Remember And Give - is school curriculum. There is also a computer SHAWCO's student fundraising team. RAG training facility, a thriving library, the raises money through sponsorships and SHAWCO Heritage Programme, which corporate events. SHAWCO also has a small trains high school pupils in research and fundraising team at the head office at the writing skills through the creation of a Braemar Cottage, whose task is to publication on local social and cultural complement RAG's work. history, and the food gardening and environment Masifundisane - Project. Sports Injuries Clinic This project also involves the creation of an Environmental Park on a wetland site Location: The Sports Centre (Upper Level), adjacent to the centre. The centre is also Rugby Road used by the SHAWCO Adult Day Care Telephone: 021 650 3560 or 686 7777 Club. Fax: 685 7810 Office Hours: Mon-Fri 07h30 - 17h00 SHAWCO Nyanga Community The Sports Injuries Clinic is a unique Centre is home to the Masizikhulise facility where sports injuries as well as other vocational training project for unemployed complaints such as back and neck mothers. . The Nyanga centre is also home complaints can be diagnosed, treated and to a service learning partnership with UCT, rehabilitated by physiotherapists, whereby Occupational Therapy students do biokineticists and a Sports Physician. The the practical part of their degree at the Adult Clinic treats UCT students and staff and Day Care Club and with the Masizikhulise members of the public. project. If necessary, referrals are made to other SHAWCO Mannenberg Community medical practitioners. The services of a Centre is home to the Performing and sports physician are available on Mondays, Visual Arts Project, which involves UCT Wednesdays and Thursdays between 14h00 – 17h00. STUDENT SUPPORT AND SERVICES 15

Appointments are generally 30 to 45 Comprising of the following divisions: minutes long, inclusive of treatment and  Student Housing exercises.  Student Residence Life Medical aid rates are charged. Students without medical aid can submit a Student Wellness & Disability Services claim to the UCT Supplementary Health Cluster Fund for minimal financial cover. Students Comprising of the following divisions: may only claim if accidentally injured while  Student Wellness Service participating in a UCT sports event or  Disability Service training session, or if injured on campus. The Executive Director: DSA has overall accountability for these Clusters. Apart from Student Card Centre being a point of general reference, the Office (See Access Control Services and of the Executive Director provides several Card Production Centre) direct services to students and clusters. Department: Student Student Development Affairs (DSA) Cluster

Location: Steve Biko Students’ Union, Location: Steve Biko Students’ Union, Level 7 Level 7 Telephone: 021 650 3535 Telephone Enquiries and Appointments: Fax: 021 650 5011 021 650 3924/5, E-mail: [email protected], E-mail: [email protected] The DSA administers the policy of the The focus of this cluster is to provide a University Council relating to student affairs student centred service within the co- including the administration and supervision operative governance model through the of related staff and financial matters. delivery of specific developmental Student Affairs at UCT comprises the programmes for SRC, faculty councils, class following high level clusters and divisions: representatives, the Student Assembly, societies, development agencies, Day House Office of the Executive Director Committee and the student population at Comprising the following: large. Such delivery takes place through four  Executive Directorate  divisions namely, Student Governance and  Finance Leadership, Student Orientation and  Secretariat Advocacy, Student Life and Development and Student Sport and Recreation. Student Development Cluster Comprising of the following divisions: Application for permission for student-run  Student Governance & events where alcohol is served or sold on or Leadership off-campus is available from the Director,  Student Orientation & Advocacy Student Development.  Student Life & Development  Student Sports and Recreation Division: Student Governance and Leadership Student Funding & Administration Cluster Location: Steve Biko Students’ Union, Comprising of the following divisions: Level 7  Administration Telephone Enquiries and Appointments:  Student Financial Aid (021) 650-3538/3925 E-mail: [email protected] Student Housing & Residence Life cluster The Division: Student Governance and 16 STUDENT SUPPORT AND SERVICES

Leadership is Unit within the Student development agencies. Development Cluster of the Department of Student Affairs. The Division: Societies  Provides ongoing support and advice More than 100 societies ranging from to the SRC, the Student Assembly and political, social, academic-based, cultural Student Faculty Councils (both and religious societies. Students may join a undergraduate and postgraduate); society annually during Orientation or  Co-ordinates the training and thereafter at the Helpdesk; Membership fees development of students and student will be charged to Fee Accounts before leaders at UCT; April of each year. A student’s membership fee will not be reimbursed once s/he resigns  Co-ordinates the annual Student from the society. Leadership Awards Programme, and administer various other student Groups wishing to start a society may leadership bursary and/or scholarship contact the Student Life and Development programmes; Division for further information.  Runs both the SRC and Student Faculty Council Elections; Ikhaya Day House  Services key committees, e.g. Location: Level 3, Robert Leslie Social University Student Affairs Committee Sciences, Upper Campus. and other ad-hoc structures when The Ikhaya Dayhouse provides a physical required to do so. space and programmes for day students who Division: Student Life and join the day house. Development Division: Student Orientation and Location: Steve Biko Students Union, Advocacy Centre Level 5 Location: Level 2, Otto Beit Student Union Telephone Enquiries: (021) 650-3541 or 021 Telephone Enquiries: (021) 650-5082 650 5047 ; The Student Life and Email: [email protected] Development division provides support and services to development agencies, societies The SOAC is a walk-in, one-stop and the Ikhaya Day House. In addition, information, advice and referral centre for funding for student organisations, facilities students and visitors to the University. and resources are provided. It is also a centre from which university- Help Desk wide orientation activities for undergraduate This is the central contact point for and postgraduate students are developed, information on societies and development organised and co-ordinated. agencies. It provides equipment and services for student structures . Bookings The SOAC deals with students' needs and for the Richard Luyt Room are also made. queries ranging from giving directions in the navigation of the campus (e.g. finding Printing Press offices, buildings, people, venues, etc) to All printed matter including posters and advise and referrals to other UCT services. magazines are processed at an economical Another component of SOAC is the Advice rate. The costs impact directly on funds Service which offers lay counselling to from grants and are therefore monitored and students as well as advocating for them on set at certain minimum standards. The issues relating to campus life. funds generated are used to service and maintain the press equipment. The SOAC is a good starting place for parents, prospective students, alumni and Development Agencies general visitors to UCT seeking assistance The Development agencies are SHAWCO, with the learning more about the University RAG, UCT Radio, Varsity Newspaper and of Cape Town policies and procedures as UBUNYE. (see alphabetical list for well as information about the campus and its STUDENT SUPPORT AND SERVICES 17 departments or simply wishing to visit the Fax: (021) 650-5043 campus. E-mail: [email protected] It provides access to printed information Student Financial Aid provides financial (Brochures, pamphlets, forms, notices, assistance in the form of loans, or a handbooks) and other university combination of loans and bursaries, to publications. undergraduate students who are South African citizens and permanent residents. Division: Student Sport and Information about financial assistance and Recreation awards offered by outside organisations, is available in Handbook No 13, Bursary and Location: Sports Centre, Rugby Road Loan Opportunities for Undergraduate Telephone: (021) 650-3564 Study or on the financial aid website. For Sport is organised by student committees further information contact Student assisted by professional sports Financial Aid. administrators. UCT offers some 48 The Postgraduate Funding Office different competitive and recreational administers financial assistance for activities. postgraduate students. To participate in organised sport or physical recreation, students are required to register with the relevant club(s) and to pay a Student Housing and subscription fee, which can be debited to their fee account. Some clubs, e.g. the Residence Life Squash, Tennis, Weights and Swimming facilities can be accessed free of charge Location: Grotto Mews, Grotto Road during non-members hours and participation (behind copy shop), off Main Road, Rondebosch. in internal leagues is also without cost. Admission Enquiries: (021) 650-2102/ 650- Registration for sport is done on an annual 2429 / 650-3010/ 650-2969 basis and takes place on the plaza during Vacation Accommodation: (021) 650-3001/ Orientation and thereafter, at reception at the 650-3002 / 650- 4642 Sports & Recreation in the Sports Centre. The Student Housing and Residence Life Office is responsible for administering the Student Funding & residence system. Dates for application to residence should normally be made before Administration Cluster 31 October for new students and before 15 August for returning students. Division: Administration Vacation Accommodation is operated by the Location: Steve Biko Students Union Campus Accommodation and Letting Building, Level 6 Section (CAL). Within its scope of services, Telephone: (021) 650-4916 CAL provides catering and self-catering Fax: (021) 650-5042 vacation accommodation, accommodation Email: [email protected] for Summer Term students and for conference and group bookings. CAL also The Administration Division’s role is to assists with inquiries for private student ensure that a sound and enabling accommodation and acts as host to large administrative, financial and legal national student sporting bodies utilising the framework exists within which the University's facilities. department is able to operate. Residences Division: Student Financial Aid UCT regards a student’s experience in Location: Kramer Building, Level 3 residence as an integral part of educating for Telephone: (021) 650-5094 18 STUDENT SUPPORT AND SERVICES life. Students in the residences are assisted residences offer the convenience of three in numerous ways: nutritious meals per day.  The house committee, of which the warden is a member, is elected First Tier Residences annually by fellow students. This team is responsible for the academic and (Catering) social needs and interests of the students, framing the internal rules, MEN administering the house funds and ensuring the smooth running of the  Clarendon House (264 students) residence. RDO/Warden: Mr N Foster  The warden is there to create and Anzio Road, Observatory nurture a supportive social community Reception: 021 406 6598 in which students can pursue their Students: 021 447 1017/67/70/71 academic objectives and achieve  College House (118 students) Main personal growth. The warden is Road, Rosebank therefore concerned with all aspects of Warden: Dr .T. Chinyoka residence life. The warden is supported 021 650-4502 by a team of subwardens, who are Residence Facilities Officer: 021 650-3934 senior students employed by the Reception: 021 650-3935 University, to whom students can go Students: 021 689-9846/3951 for assistance. Residence tutors, mentors and peer helpers provide  Kilindini (33 students) additional support. Warden: Dr T. Chinyoka  The residence life team has Main Road, Rosebank responsibility for designing leadership Residence Supervisor: 021 650 3934 training and other development Students: 021 689 9846/3951 programmes in consultation with students. The aim of these programmes  Kopano (366 students) Off Chapel is to promote wellness - meaning a Road, Rosebank Warden: Professor E healthier, happier and more productive Kalula (021) 650-3937 way of living and learning in the Assistant Warden: Mr J. September (021) residences. 650-4690 Residence Facilities Officer: (021)  Residence facilities officers manage 650-3938 housekeeping matters, such as Reception: (021) 650-3939 maintenance, keys, access cards, Students: (021) 689-4721 telephones and other essentials for  Leo Marquard Hall (419 students) comfortable living. Warden: Mr. D. Munene The Student Housing and Residence Life Assistant Warden: Mr. Khwezi Bonani Office produces a booklet entitled Student Main Road, Rosebank Accomodation General Application Reception: 021 650 3955 Information Handbook 1 which contrains Students: 021 685 3001/ 4005/ 3052/ 3051/ useful general information for the residence 3053/ 4045 community. This booklet is issued to all housing applicants.  Smuts Hall (230 students) Residence The rules for students in residence are set Road, Upper Campus out in handbook 3, General rules and Warden: Professor R. Tait 021 650-3962 policies. Questions regarding these rules Residence Facilities Officer: 021 650-3963 may be directed to a Warden or to the Reception: 021-650-3964 Student Tribunal Co-ordinator. There are 21 Students: 021 689-8731 student residences, ranging in size from 30-  University House (112 students) Off person houses to 600-person halls. Catering Matopo Road, Mowbray Warden: Professor K. Bennett 021 650 3971 STUDENT SUPPORT AND SERVICES 19

Residence Facilities Officer: 021 650-3972 Residence Facilities Officer: 021 650-3944 Reception: 021 650-3973 Reception: 021 650-3945 Students: 021 685-1919 Students: 021 689-9521/87  Varietas (146 students) Matopo Road, WOMEN Mowbray Warden: .Professor A. Mall 021 650-5809  Baxter Hall (233 students) Off Chapel Residence Facilities Officer: 021 650-3972 Road, Rosebank Reception: 021 650-3960 Warden: A/Prof S. Duma 021 650-3930 Students: 021 685-7801/7812 Residence Facilities Officer: 021 650-3931 Reception: 021 650-3932 Students: 021 689-8901 Second Tier Residences  Carinus (358 students) Anzio Road, (Catering) Observatory Warden: Ms N. Mayat 021 406-6493 MEN AND WOMEN Residence Facilities Officer: 021 406-6654 Reception: 021 406-6654  Groote Schuur Residence (64 Students: 021 448-5872 /4298 /9306 /8389 students) Main Road, Rondebosch Warden: Mr G. von Zeil 021 650-3946  Fuller Hall (229 students) Residence Residence Facilities Officer: 021 650-3947 Road, Upper Campus Reception: 021 650-3948 Warden: Ms C. Mulenga 021 650-3940 Students: 021 689-9880/9895 Residence Facilities Officer: 021 650-3941  Medical Residence (103 students) 2nd Reception: 021 650-3942 to 6th Year Medical students; Senior Students: 021 689-8506 Paramedical students Adjoins Medical  Graça Machel Hall (382 students) School, Anzio Road, Show Road, Lower Campus North, Warden: A/ Prof D. Jacobs 021 406-6252 Rosebank Residence Facilities Officer: 021 406-6494 Warden: Dr. I. Tufvesson 021 6505571 Reception: 021 406-6532 Assistant Warden: Mrs J. Erasmus 021 650- Students: 021 448-4239/40 5572 (Self-catering) Residence Facilities Officer: 021 650-5573  Rochester House (390 students) Reception: (021) 650-5570 Browning Road, Observatory  Tugwell Hall (406 students) Main Warden: Mr V. George 021 442 5507 Road, Rosebank Assistant Warden: Ms N. Malala Warden: Mrs S. Naidoo 021 650-3968 021 442 5508 Assistant Warden: Ms P. Mogase 021 650- Residence Facilities Officer: 021 442 5501 4400 Reception: 021 404 6412 Residence Facilities Officer: 021 650-3969 Students: 021 442 5500 Reception: 021 650-3970 Students: 021 685-5111/2 /3 /4 /5 (Self-catering) MEN AND WOMEN MEN AND WOMEN  Forest Hill Complex, including Mill  Forest Hills (G) (116 students) Court, 6 blocks (658 students) Main Road, Professor E. Ojuka Mowbray Reception: 021 650 3952 Warden: A/Prof E. Ojuka 021 650-3950 Assistant Warden: Mr G. Haduse 021 650-  Glenres (133 students) Main Road, 5813 Rosebank Assistant Warden: Ms S. Chetty 021 650- Warden: Mr P. Rezandt 021 650-3943 4504 20 STUDENT SUPPORT AND SERVICES

Assistant Warden: Mr F. Mamabolo 021 Warden: Mr M. Jere 021 686-3751 650-4505 Residence Facilities Officer: 021 685-0550 Residence Facilities Officer: 021 650- 2781/3952  University House Cottages (10 students) Off Matopo Rd, Mowbray  Groote Schuur Mansions (65 Warden: Mr M. Jere 021 686-3751 students) Main Road, Rondebosch Residence Facilities Officer: 021 650-3972 Warden: Mr G. von Zeil 021 650-3946 Residence Facilities Officer: 021 650-3947 Student Wellness &  Liesbeeck Gardens (431 students) Disability Services Cluster Durban Road, Mowbray Warden: Ms N. Kamwendo 021 650-3959 Division: Disability Service Assistant Warden: Dr K. Thomas 021 650- 4503 Residence Facilities Officer: 021 650- Location: Level 4, Steve Biko Students’ 3958 Union, North Lane, Upper Campus  The Woolsack (205 students) Off Telephone: 021 650 2427 Woolsack Drive, Middle Campus Fax: 021 650 3794 Warden: Dr J. Akokpari 021 650-3976 E-mail: [email protected] Residence Facilities Officer: 021 650-3977 The Disability Service promotes access to Reception: 021 650-3978 all aspects of University life for staff and Students: 021 685-4050 students with disabilities and develops solutions for problems they experience. The Third Tier Accommodation Service is involved in the admissions process, in assessing the viability of certain (Self - catering) courses and in advising students with disabilities. Where necessary it advises  North Grange (48 students) Broad lecturers on alternative teaching and Road, Mowbray assessment methods. Warden: Mr M. Jere 021 686-3751 Residence Facilities Officer: 021 685-0550 Its services include:  a text conversion and assistive  Forest Hills (F) (42 students) Main technology service; Road, Mowbray  a literature resource centre on Warden: Mr M. Jere 021 686-3751 disability and related issues; Residence Facilities Officer: 021 685-0550  provision of accessible parking Students: 021 689-9944 facilities;  Rondeberg Flats (30 students) Main  assistance with advocacy and short- Road, Rondebosch Warden: Mr M. Jere 021 term and long-term practical needs 686-3751 Students with problems such as Residence Facilities Officer: 021 685-0550 dyslexia, chronic illness and psychological disability can also  T B Davie Court (27 students) Main access help through the service. Road, Rondebosch Warden: Mr M. Jere 021 686-3751 The Disability Service also aims to make Residence Facilities Officer: 021 685-0550 every UCT student and member of staff aware of, and sensitive to, disability.  Free-standing houses (17 students) Rondebosch, Rosebank, Mowbray area Warden: Mr M. Jere 021 686-3751 Division: Student Wellness Service Residence Facilities Officer: 021 685-0550 Location: 28 Rhodes Avenue, Mowbray  J P Duminy Court (43 students) Main Telephone: (021) 650-1020 (medical Road, Rosebank appointments); (021) 650 1017 STUDENT SUPPORT AND SERVICES 21

(psychological appointments) drainage of abscesses; Clinic Hours: Mon – Wed; 08h30 – 16h30 Thurs 08h30 – 16h30 Fri 08h30 – 16h30 Do you have to pay?  At present all consultations with a Services offered by the Student Health Nurse Practitioner are free. Division: Consultations with a Medical Practitioner  Clinical consultations offered with are charged at Medical Aid Rates (BHF). either a Nurse or Medical Practitioner Strictly by appointment. All missed doctors in a confidential, holistic Primary appointments not cancelled within 12 hours Health Care setting. All staff are are charged for. qualified, accredited Medical or  Students receiving a financial aid Nurse Practitioners. package from UCT do not pay to see a  Emergencies will be assessed by a Medical Practitioner but they are still practitioner and referred responsible for paying cash for their appropriately. medication.  Dispensary - medication is sold at  HIV testing, STI medication and basic cost price, on a strictly cash basis. contraceptives are free. Patients must consult a practitioner before they purchase medication. We Services offered by the Student do not operate as a pharmacy. Psychological Division:  HIV Pre and Post Test Counselling is  Psychological therapy is offered by offered free to all students. The qualified, experienced and accredited consultations are one hour and the psychologists. It is not only giving client receives their result advice or providing solutions. It is immediately after the counselling. All more a process through which one information is confidential. person helps another through  Some of the problems for which we purposeful conversations in a can provide assistance include: confidential, professional, supportive  Reproductive health i.e. and understanding atmosphere; STI, pregnancy,  During the first, and possibly second, contraception, PAP smears; appointment - sessions are 50 minutes  Managed Medical long - the psychologist will explore the conditions-Asthma, client's difficulties with them and Diabetes, Hypertension, reach a thorough understanding of HIV, Tuberculosis; their challenges;  Extra-time assessments and  The psychologist will then share Deferred exams/academic his/her initial understanding of the appeals; situation and, in collaboration with the  Accident insurance/sports client, design a way forward. This may injury claims - insurance to include agreeing to a course of cover accidental injury; focused, active and brief-term  Psychological support- individual therapy, which usually anxiety, depression, consists of 6 to 18 sessions; relationship issues;  We offer mostly individual therapy,  Referrals - but a student may also attend group physiotherapists, dentists, therapy. This is an opportunity to work X-Rays, Tertiary Hospitals, on problems in a confidential Private Hospitals and environment with peers; specialists;  Some of the problems for which we  Travel advice - Malaria can provide assistance include: prophylaxis and prevention; adjusting to UCT homesickness, stress  Minor surgical procedures - and anxiety such as exam and social suturing, incision and anxiety, depression and suicidal 22 STUDENT SUPPORT AND SERVICES

feelings, personal development, Forest Hill Computer Lab relationship issues, academic appeals and disciplinary hearings, rape and Location: Forest Hill Residence, next to the sexual assault, harassment, family Campus Control Office. problems and troubling past Hours: Mon - Thurs: 12h00 - 02h00, Fri: experiences, loss of someone close to 12h00 - 22h00, Sat and Sun: 10h00 - 22h00 the student, applications for This lab comprises: concessions for learning difficulties . A computer laboratory, fitted with 20  Any other emotional, family, social or entry-level computers, for individual personal problem. and group project work and training; Appointments . A photocopier; . A high capacity laser printer;  An appointment can usually be . This lab is restricted to Forest Hill arranged within a day or two students only.  We are busier just before exam times, but will have psychologists on standby Lower Campus Learning Centre for emergencies Location: Cecil Road, next to Baxter Hall  To make an appointment contact us Hours: Mon - Thurs 10h00 - 24h00; Fri either by telephone or visit our offices 10h00 - 20h00; Sat - Sun 10h00 - 14h30 and speak to our receptionist. This Centre contains: Do you have to pay?  three workrooms available for group Fees are on a sliding scale from R20 to work, seminars and quiet study; R120 and are highly negotiable.  a multi-purpose classroom fitted with Emergency numbers Psychiatric Crisis & 20 computers, three whiteboards and a Emergency Support data projector for computer-based training, meetings and presentations; C23 Psychiatric Emergency Unit Groote  a computer laboratory fitted with 44 Schuur Hospital (021) 404-2175 entry-level computers and 10 CDROM drive computers for individual and Life Line group project work and training; (021) 461-1111 /3  a high capacity laser printer; Suicide Helpline  a social space 0800 567 567 Students must have a valid student card and Childline (Freecall) an access card in order to use the Centre. 0800 055 555 Access cards are obtainable at the Campus. Control point in the Robert Leslie Building RapeCrisis for a refundable deposit of R25. Students (021) 447-9762 can register for courses in computer literacy and other computer-based courses at the Student Learning Centres SLC. Location: Various Telephone Enquiries: Upper Campus Learning Centre (021) 650-5005 E-mail: [email protected] Location: New Student Development and Services Building. Hours: Mon -Fri: 08h00 Multi-purpose Student Learning Centres – 20h00 provide students with access to study facilities for informal small group work, This centre contains: computer micro-laboratories and other study  3 minilabs (classroom) fitted with resources, as well as facilities for social and whiteboards available for computer- cultural activities and office space for based training as well as revision, student government and student societies practice sessions; STUDENT SUPPORT AND SERVICES 23

 each classroom is fitted with 20 charged at Medical Aid Rates (BHF) computers, and a data projector in each Students receiving a financial aid package of two of the labs; from UCT do not pay to see a Medical  a computer laboratory, fitted with 44 Practitioner but they are still responsible for entry-level computers and 10 CDROM paying cash for their medication. drive computers for individual and HIV testing, STI medication and basic group project work training; contraceptives are free.  a high capacity laser printer. Consultations: Services offered: Strictly by appointment. All missed doctors  Clinical consultations with either a appointments not cancelled within 12 hours Nurse or Medical Practitioner in a are charged for. confidential, holistic Primary Health Emergencies will be assessed by a Care setting. All staff are qualified, practitioner and referred appropriately. accredited Medical or Nurse Open Time (confirm times with receptionist) Practitioners. is available for students who are ill on the  Dispensary – medication is sold at cost day, not for routine consultations e.g. price, on a strictly cash basis. Patients vaccines, contraceptives. These must consult a practitioner before they appointments are on a first come first serve purchase medication. We do not basis and the number of appointments is operate as a pharmacy. limited.  HIV Pre and Post Test Counselling is offered free to all students. The consultations are one hour and the Student Records Office client receives their result immediately (Kramer Building) after the counselling. All information is confidential. Location: Kramer Building, Middle Campus  Reproductive health– STI, pregnancy, Telephone: 021 650 3595 contraception, PAP smears. Office Hours: 08h30 - 16h30  Managed Medical conditions-Asthma, Diabetes, Hypertension, HIV, The Enquiries Counter, staffed by the Tuberculosis. Student Records Office, assists students in a  Extra-time assessments number of administrative areas, including:  Deferred exams/academic appeals.  academic transcripts  Accident insurance/sports injury  re-admissions claims –limited insurance to cover  certificates of registration accidental injury.  identification of students who fail to  Psychological support- anxiety, produce their student cards at depression, relationship issues. examinations  Referrals – physiotherapists, dentists,  travel concession forms X-Rays, Tertiary Hospitals, Private Students applying for deferred exams can Hospitals and specialists. obtain the necessary forms at the Enquiries  Travel advice – Malaria prophylaxis Counter. and prevention.  Minor surgical procedures – suturing, incision and drainage of abscesses. Students’ Representative Council

Do you have to pay? Location: Steve Biko Students’ Union, At present all consultations with a Nurse Level 7 Practitioner are free. Telephone: 021 650 3537/8/9; 021 650 3665; 021 650 5000/2 Consults with a Medical Practitioner are Fax: 021 650 5051 24 STUDENT SUPPORT AND SERVICES

E-mail: [email protected] Office. Information on set of student traffic Hours: Mon - Fri 08h30 - 17h00 rules is available at the Traffic Administration Office. The student body elects the Students Representative Council (SRC) annually. It consists of 15 members, three of whom are UBUNYE sabbatical officers - this means that these students have taken a year off their Location: Level 6, Steve Biko Students’ academic programmes in order to serve the Union. student body on a full time basis. UBUNYE is a student-run development The SRC is there to address any problems agency that co-ordinates four community that you might encounter during your time at development projects utilising student UCT, from accommodation to parking to volunteers to participate in local academic exclusion. The SRC will also run educationally disadvantaged schools. several projects in the students’ interest, The four projects are: where your participation will be much needed. Feel free to pop in to the SRC -Township Debating League: teaching offices during the week. debating in schools to promote critical thinking, life skills and general knowledge. Student Assembly Learners also participate in local and The Student Assembly (SA) is the advisory provincial debating tournaments. and debating organ of the UCT student -Inkanyezi: promotes life skills, personal body, with the SRC as its executive. The SA development and career development for is comprised of all members of the SRC and high school learners through mentorship, of elected constituents of student societies, information and skills workshops. faculty councils, sports codes, house committees and other sectors. Teach Out: provides supplementary teaching and tutoring in Mathematics, Traffic Administration Science, Biology and English. Office Media School teaches learners basic and intermediate journalism, news writing, and Location: Lower Ground Floor, Marine photography Geo-science Building (off Ring Road) Telephone: 021 650 3312/3 UCT Document Centre Students, from their second year onwards, may park on campus in unmarked bays for Location: Chancellor Oppenheimer students. Bays for disabled students can be Building, Upper Campus obtained through the Disability Unit. (A Telephone: 021 650 3372/3124 valid doctor's certificate is required.) Fax: 021 689 9936 The parking areas that you are allowed to Hours: Term: 08h00 - 18h30 Mondays – use are indicated on the parking disc, which Thursdays; 08h00 - 18h00 Fridays; is purchased from the Traffic Administration 09h00 - 17h00 Saturdays; Office after you have registered. Parking Exam: 08h00 - 18h30 Mon – Thurs; discs may be purchased by cash, cheque, 08h00 - 18h00 Fridays; credit card only, no longer on fees account. 09h00 - 17h00 Saturdays; Holidays: 08h00 - 16h00 Mondays – First year students are not allowed to bring a Fridays; motor vehicle, other than a motorbike, on to 09h00 - 12h30 Saturdays University property. This rule is strictly observed except in certain cases such as Photocopying, colour copying, ring binding, physical disability. copying on transparencies, and laminating The Traffic Court operates from the same are offered at competitive prices. Students office as the Traffic Administration. Fines may buy photocopy credit at the UCT are paid at the Traffic Administration Document Centre. Money is credited to the STUDENT SUPPORT AND SERVICES 25 student card, which can then be used at skills in broadcasting, news reading, DJ-ing, photocopying machines at any library on marketing and advertising. Advertising on campus. Binding of books, theses, etc. can UCT Radio costs between R70 and R150, also be done through the University depending on the time the advertisement is Document Management Services (116 run. Lower Main Rd, Observatory; Telephone: 447 1451) or through the Bindery (Hiddingh Campus Telephone: 480 7100). UCT RAG General Student Enquiries: Jean Barratt, UCT Graduate School of Project Coordinator Business Steve Biko Students’ Union, Level 5, Upper Campus Location: Breakwater Campus Telephone: 021 650 3525/6 Enquiries: Career Services Office, Room Fax: 021 650 3527 G4, Breakwater Campus E-mail address: [email protected] Telephone: 021 406 1338 Website: www.uctrag.co.za Fax: 021 406 1070 E-mail: [email protected] The University of Cape Town’s Remember And Give organisation, better known as The facility is available to all students UCT RAG is a student-run development registered for the Masters of Business agency that serves as the fundraising arm of Administration, Executive MBA and SHAWCO (the Students’ Health And Associate in Management Programmes, Welfare Centres Organisation) . With over offered at the Graduate School of Business. 1000 volunteers every year, SHAWCO works towards improving on the living conditions of underprivileged communities Services include: of the greater Cape in the fields of health, The Graduate School of Business at UCT welfare and education. UCT RAG raises offers an exciting suite of programmes to over R1.5 million annually which makes up choose from depending on your personal one tenth of SHAWCO’s budget. needs and career development plans. Our full-time programme or modular MBA the RAG, one of the most well known entities at Executive MBA, Associate in Management the university, raises these funds through (AIM) and Post Graduate Diploma in various fundraising projects planned and Management Practice (PGDMP), all provide implemented with the help of the Project a strong emphasis on personal development Co-ordinator and the Administration and growth, understanding business and Assistant. The team of enthusiastic and leadership in emergent markets and the capable students fully dedicate themselves challenges of transforming organisations. to see all 12 projects materialize each and every year; these leaders undoubtedly hold the African future in their hands. Cape UCT Radio Town’s most loved yet most notorious Location: Studio, Level 3, Robert Leslie magazine, the SAX Appeal, the traditional Building, Upper Campus. Floats parade, and the most exciting Telephone: 021 650 3550 programme UCT first years are exposed to, Fax: 021 686 1870 O-Week, are some of the projects boasted by UCT RAG. UCT Radio broadcasts 24 hours a day, 7 Members of the organisation’s Executive days a week, over a 20-km radius from Body, General Committee and Rookies UCT. It caters to a variety of tastes and is develop in a number of fields during their wholly run by students. News bulletins are term in office. They have first-hand broadcast every hour on the hour between exposure to the challenges that arise in 06h00 and 18h00 daily. Students can join project management, people management, the staff of UCT Radio to gain practical and self management. 26 STUDENT SUPPORT AND SERVICES

All projects aim to reflect five elements of Hours: Mon - Fri 09h00 - 16h00 the character of the 85 year old RAG Legend- we aim to deliver to our market, The Writing Centre offers a free consultancy young and old, an experience that is fun; a service to undergraduate and postgraduate team that is dynamic; events that are students as individuals or in small groups at memorable and to maintain quality delivery any stage of their writing of assignments, through a sense of professionalism; we aim theses, reports, articles. This is not an to show in true RAG spirit that this editing or typing service, but a learning organisation is indeed legendary! experience directed towards helping students to improve the quality of their writing. All students are encouraged to get involved Towards this end, the Centre contributes to with UCT RAG, whether it is being an research into the nature of academic writing integral part of its team or attending its in various disciplines and assists academic events and purchasing its products. RAG staff to teach writing within the particular urges you to join in on the RAG VIBE and disciplines. be blown away! Students may use the Writing Centre as often as they wish. They may leave drafts by Varsity Newspaper arrangement with consultants at the Centre or make appointments with consultants to Location: Level 5, Steve Biko Students’ discuss the topic. Union, , Upper Campus Telephone: 021 650 3543 E-mail address: …other services on [email protected] campus Varsity is the official UCT student-run newspaper and is committed to the American Express principles of equality and democracy. Several editions are published during term Office Hours: 08h00-16h30 (Monday to time and distributed free of charge to the Friday) university community. Telephone: 021 650 2230/4078 Fax: 021 685 7104 Western Cape Paramedic American Express is UCT's in- house travel agent, located at the Mezzanine Level, Services Leslie Social Science Building. Telephone: 0800 22 55 99; (021) 551 6823 Banks UCT has arranged with Western Cape Paramedic Services to respond to any call to  ABSA (ATM), Library attend to UCT staff, students or visitors  First National (BOB Card), Leslie requiring ambulance transport to hospital Social Science Building from any of the University campuses. To  Nedbank, Leslie Social Science Building avoid delays, the Insurance Office ensures  Standard (ATM), Library; Leo payment for a call out to UCT. It is Marquard Hall important, thus, that you contact the Insurance Office (see 'F-I', this booklet) as Cafeterias and Restaurants soon as possible after the service has been  Café Quencha (Leslie Social Science rendered, and give the Office details of the Building, Telephone: 021 686 9570) event.  The Cafeteria (Kramer Law Building, Telephone: 021 686 5917) - drinks, Writing Centre snacks, light meals  College of Music (Telephone: 021 650 Location: Hlanganani Building, Room 6.15 2626) - drinks, snacks, light meals etc Telephone: 021 650 5021  Devil’s Peak Cafeteria (Medical E-mail: [email protected] School, Telephone: 021 447 8586) STUDENT SUPPORT AND SERVICES 27

 Glasshouse (Menzies Building, The Post Office is located in the Students Telephone: 082 822 1475) - coffee, Union Interspace Building, University snacks, light meals Avenue.  Food Court (Steve Biko Students’ Postmaster: 021 685 5460 Union, Level 3) Public Telephones (Coin): 021 689 7257/  Java Junction (Leslie Social Science 686 1115/3 Building) –- coffee, snacks Public Telephones (Card): 021 689 6977/  Kaplan Centre cafeteria (Telephone: 689 6632/2 021 650 2688) - full kosher cafeteria  Medical School Food Hall - drinks, STA Travel snacks, light meals STA Travel is located on Level 3 in the Robert  Moot Room (Humanities Graduate Leslie Social Science Building. We are an School Building, Telephone: 082 822 international company with over 400 branches in 1475) - coffee, snacks, light meals 21 countries and Travel Help Desks in over 75  Purple Haze (Centlivres Building, countries. STA Travel does offer travel Telephone: 082 822 1475) - coffee, arrangements at affordable prices for students and snacks, light meals young people. The STA Travel Blue Ticket is  SA KWIZEEN ON CAMPUS the world’s most flexible, re-routable and Africa's food closer to you usable airline ticket valid for 15 months. Opening times: 11h00 - 16h00, Mon – With the STA Travel ISIC Card you qualify Fri (Centre for African Studies, Upper for numerous discounts in travel, Campus, Telephone: 082 961 5324) entertainment, concert tickets, restaurants  School of Dance (Telephone: 021 685 and plenty more. The STA Travel IBS and 3156) - drinks, snacks, light meals Youth Hostel accommodation is affordable  Snack Attack (Old Main Building, and has been selected and tested by young Groote Schuur Hospital, Telephone: people for young people. With the STA 083 757 7348) Travel Work and Holiday options we offer  UCT Club (Sports Centre. Telephone: numerous packages to ensure the best, most 021 650 3161) - full sit-down trouble-free working holiday ever and our STA restaurant and licensed bar Travel AIG Travel Insurance is designed with (Undergraduate students must be the young traveller in mind. accompanied by a postgraduate student Telephone: 021 685 1808 or member of staff.) Fax: 021 685 4480 E-mail: [email protected] Informal traders

 University Avenue, next to NSLT (toasted sandwiches)  University Avenue, next to Chemistry (MacHarry’s)  University Avenue, next to NSLT: Chinese food, Taiwanese food  Shuttle Terminus Leo Marquard:  Residence Rd at foot of Jameson steps (Chip 'n Dip)  Sports Centre (Sally's corner)  Leslie Social Sciences Building, Level 3 (Halaal kiosk) Post Office (Rhodes Gift)