How do I get there? Walk-in Centre The Walk-in Centre is on the Bensham Hospital, Gateshead Saltwell Road, Gateshead, NE8 4YL Hospital site, near . Some car Primary Care Trust parking is available in pay and display car parks. Gateshead North & d ll R Hi Metro Centre y S Gateshead The centre is easily accessible by foot le a V l b t ic o t w L o r from Road as well as i e a l 1 R l d Walk-in Centre 0 R surrounding areas. 6 d B at Bensham Hospital Western H Location: by-pass Bensham From Bensham Bank, head south onto Hospital Victoria Road and continue to the end of the road. At the T-junction turn left onto Armstrong Road. Then turn right before Team Valley the railway bridge, down Wetherby Grove and follow the path on to the end of Fontwell Drive. NHS South of (serving Gateshead Primary Care Trust, Follow the footpath/road round to the South Primary Care Trust and main entrance of Bensham Hospital and Teaching Primary Care Trust) follow the site signs to the Walk-in is committed to raising the standard of Centre. written information for patients, their carers, people who use the NHS and the general public. Public Transport: bus: For further copies of this leaflet from Gateshead Metro; Tel: 0191 445 5454 • No 28, 32 mins past the hour This information can be made available Open 7.00am - 10.00pm, • No 53, 6 mins past the hour, then every in another format or language on every day of the year 10 mins after that request. Please contact the Communications and PR Team from Eldon Square, Newcastle; Tel: 0191 529 7118 Telephone • No 28, 18 mins past the hour Email: [email protected] 0191 445 5454

Travel Enquiries 0871 200 2233 Production date: April 2009 Code: 0509/170 Gateshead Walk-in Centre at Bensham Gateshead Walk-in Centre will provide Usually all your treatment will be carried Hospital is a nurse led service providing treatment for minor illnesses and injuries out at the centre at the time of your health advice and treatment for minor which include: visit. However you may be required to illnesses and minor injuries for all • Stomach upsets return to the centre for further patients over two years old. treatment, for example, to change a • Coughs, colds and flu like symtoms dressing on a wound. No appointment is necessary and the • Cuts and bruises centre is open from 7.00am to 10.00pm • Minor scalds and burns If your condition is more serious we will every day of the year. • Bites and stings arrange for you to attend the Accident & Emergency Department or be admitted X ray facilities are also provided for limb • Minor eye conditions and infections to hospital if required. injuries and these are available from • Minor skin infections and rashes 9.00am to 5.00pm every day except • Ear and throat infections Gateshead Walk-in Centre is unable to Christmas day. help with: • Emergency Contraception • Chest pain Patients do not need to be registered • Overdose of drugs or accidental with a GP or live in the Gateshead area drinking of chemicals to use the services provided by the Walk- in Centre. • Dental abscesses • Ear syringing The nursing team at the Walk-in Centre • Doctor's certificates can also provide advice and information on other local health services. Emergency • Repeat prescriptions contraception services are also provided from the Centre.

The Centre is unable to treat children under two years old. In this instance patients will need to make an appointment with their GP or, in the case of an emergency, at the local hospital Accident & Emergency department.